Guest Experience Star A Guest Experience Star knows just how her guest feels and what she wants. She sets a high standard in every part of her job so that the guest gets the best experience imaginable!
WINDOW WINDOW
Visionary GuestStarExperienceTouch point one Altar’d State windowsalways show off the trendsguests are thirsty for. A Guest Experience Star turns her window into a vision of fashion and f lair! Getstarted onyour GuestExperience Star training bygoing tobuilding block 13! Think aboutit Wealllovedetails.Howdoyouaccessorizeyourself ?Howcanyoubring thatinto our amazing windows? Headbacktobuilding block 12 and testyour skills! Tell usabout it, discuss with your Leader Nowthatyou’vechecked outthebuildingblocktraining,what’sonething youcandoto makeyour windowspop? Window 40
Visionary Youdid it! Time to move onto your next touch point! Touch point one GuestStarExperience Window Time to find your leader. We can’t wait for you to Try It Out! Use the Try it Out Cards and practice what you learned How’d it go? How did you do on your challenge? What did you learn? Go to the Guest Experience Star Window Survey to tell us all about it! Time to Grab a partner and show them whatyou learned! C ompletethe 2nd part of the Try it Out Card. I’m sure you rocked it! Whatwas theirfeed backto you? 41
