External Guest Lead Onboarding

Page 1

EXTERNAL GUEST LEAD Onboarding


MOCK TRAINING SCHEDULE

MONDAY 8-5 TUESDAY 8-5

WEDNESDAY 830-530

THURSDAY 1-10 FRIDAY 1-10

This schedule is a guideline to follow to fit within the allowed training hours. The days of the week can be adjusted to fit the needs of the business.


Day 1

Day 2

6 Training Hours

6 Training Hours

15 minutes Welcome

2 hours

Opening

1.5 hours

1.25 hours

SFS

30 minutes Paperwork

15 minutes

MILO Review

1 hour

Brand & Culture

1.5 hours

StoreForce

1 hour

Lunch

1 hour

Lunch

1 hour

VOG-FIRST IMPRESSION

1 hour

VOG-SANCTUARY

1.75 hours

Practice-SANCTUARY

15 minutes

Recap

Leadership Meeting

45 minutes Practice FIRST IMPRESSION 1 hour

VOG-SALES FLOOR

45 minutes Practice-SALES FLOOR 15 minutes Recap


Day 3

Day 4

Day 5

3 Hours Training

4 Hours Training

1 Hour Training

1.5 hours

Opening

2 hours

LP and Safety

30 minutes Damages

1 hour

VOG-LAST IMPRESSION

2 hours

Reading Reports

1.5 hours

Last Impression

1 hour

Dinner

2 hours

Sanctuary

Practice-Last Impression

2 hours

VOG Practice

1 hour

Dinner

1 hour

Lunch

1 hour

Prepare for closing

2 hours

BOD

2 hours

BOD Training

1 hour

Closing

1 hour

Prepare for Closing

1.25 hours

BOD Practice 1 hour

Closing

2 hours

15 minutes

Recap


Day 1 8:00

Welcome/ Meet and Greet

8:15

Leadership Meeting Leadership Meeting Agenda DOR Walk-thru

9:45

Complete Workday Onboarding Paperwork, download Workday and StoreForce apps

10:15

Walk through and logistics Bathroom Stockroom set-up Backroom Boards Emergency Exits

11:00

Brand and Culture (Workday)

12:00

Lunch

1:00

VOG-First Impression (Workday)

2:00

Practice-VOG First Impression

2:45

VOG-Sales Floor (Workday)

3:45

Practice-VOG Sales Floor

4:45

Recap-SURVEY (Workday)


Day 2 8:00

Opening Procedures Deposit Log, Petty Cash Log Banking Procedures Timekeeping Principles O/C Checklist

10:00

SFS, BOPIS, RFID Tools (Workday) Print Pick Tickets Pick Orders-Geiger Process Orders

11:15

MILO Review

11:30

Store Force (Workday and TSL best Practices) Dashboard At-A-Glance Schedule Edits Time & Attendance Printing of Schedule & GANNT Task Completion

1:00

Lunch

2:00

VOG-Sanctuary (Workday)

3:30

Practice- Sanctuary

4:45

Recap-SURVEY (Workday)


Day 3 8:30

Opening Procedures Deposit Log, Petty Cash Log Banking Procedures Timekeeping Principles O/C Checklist

10:00

VOG-Last Impression (Workday) PCI Compliance

11:00

Practice-Last Impression

1:00

Lunch

2:00

BOD How to be an effective host How to read the dashboard Segment accountability

4:00

Practice-BOD

5:15

Recap-SURVEY (Workday)


Day 4 1:00

Safety and LP (Workday) LP Overview Incident Reporting Safety Training Review LP Results LP Audit Example PCI Training Tracking Review LP Timeframes Self-Monthly DL/VDL-Quarterly Auditor- Semi Annual

3:00

Business Acumen Reading and Understanding Reports Forecasting Leverage-Hows and Whys

5:00

Dinner

6:00

VOG Practice

8:00

Prepare for Closing Recover to Standards Replenish

9:00

Closing Final Walk-Thru RFID Workflow RFID Stock Count O/C Checklist Count and Close Registers Deposit and Safe Procedures Petty Cash Nightly Paperwork


Day 5 1:00

Product Handling-Damages (Workday)

1:30

Practice-Last Impression

3:00

Practice-Sanctuary

5:00

Dinner

6:00

BOD Segment tracking Flutter in and out Touch every zone

8:00

Prepare for Closing Recover to standard Replenish

9:00

Closing Final Walk-thru RFID Workflow RFID Stock Count O/C Checklist Count and Close Registers Deposit and Safe Procedures Petty Cash Nightly Paperwork


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