Welcome to
Onboarding / Training Overview New Hire Paperwork Welcome Video Windows
Day 1 We need to get you in the system, so you and your leader will complete all your new hire paperwork. You will get an associate number and get yourself put into our training system.
Day 1
The very first thing you should do after your paperwork is watch the Welcome Video!
This is the first touch point of the store! Learn more about our
Day 2
beautiful windows.
First Impression The Sanctuary Lasting Impression
Day 3
This is the second touch point of the store. Learn more about how we greet guests that are walking into the store and how we interact with them as while they shop.
Day 4
This is the third touch point of the store! Learn more about how to give our guests the best experience imaginable in the fitting, also known as the “The Sanctuary”. This is the fourth touch point of the store! Learn how to send
Day 5
our guest off with a big smile! You will learn to run the register and also how to make our guest feel special and appreciated.
* Brand Ambassador This is the first level of your Guest Experience Training! You must complete this level in order to work on the sales floor. You will complete training on the 4 touch points of the store over the next 4 days.
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* Try it Out Cards You will start using these cards on day 2. They will give you a chance to take what you learned and go try it out! Make sure you complete at least 2 try it out cards before moving on to the next touch point.
Day 1
Brand / Culture Total Time: 5 hours Welcome Video.
Watch
Total Time: 15minutes Pages 1- 22
Read & review
Total Time: 1 hour Pages 1- 22
Complete Surveys
Total Time: 1 hour As prompted pages 1- 22
Workday
Total Time: 1 hour Review with your Leader what you have learned and pages 21- 22 Review with your Leader “How to Bloom”
Time with Leader
Total Time: 1 hour 45minutes 2
Windows
Day 2
Total Time: 3 hours Pages 23 -29
Read & review
Total Time: 15minutes Pages 26 - 27
Complete Surveys
Total Time: 30 minutes Page 26
Workday
Total Time: 30 minutes Try it out! Page 27
Try it Out
3
Total Time: 1 hour 15minutes
First Impression
Day 3
Total Time: 3 hours Pages 30 -35
Read & review
Total Time: 15minutes Pages 32 - 33
Complete Surveys
Total Time: 30 minutes Page 32
Workday
Total Time: 30 minutes Try it out! Page 33
Try it Out
Total Time: 1 hour 15minutes
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Day 4
Fitting Rooms (Sanctuary) Total Time: 4 hours Pages 35 - 41
Read & review
Total Time: 15minutes Pages 38 - 39
Complete Surveys
Total Time: 30 minutes Page 38
Workday
Total Time: 1 hour Try it out! Page 39
Try it Out
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Total Time: 2 hour 15minutes
Day 5
Lasting Impression Total Time: 5 hours Pages 42 - 47
Read & review
Total Time: 15minutes Pages 44- 45
Complete Surveys
Total Time: 1 hour Page 44
Workday
Total Time: 1 hour Try it out! Page 45
Try it Out
Total Time: 2 hour 45minutes
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Welcome to our family! First of all, we would like to thank you for being part of the Stand Out For Good Inc. family. Our growth so far has been a journey of successes and life lessons. We are very excited for the promising road ahead and the opportunity to continue our mission of changing the world through giving. We are determined to make a difference and can only do this with excellent people like you. We sincerely appreciate your role in our effort to make the world a better place. As we mentioned, we have big plans to do great things and you are an essential part of that plan. You represent the brand and our family to our guest each day. Through your individual efforts, you create a memorable experience for her. What makes you unique individually makes us great collectively and we welcome your ideas and insights. It is our hope that Stand Out For Good Inc. will continue to be a place we can all be proud of and we want you to know that you are part of our family and team. We cannot say enough how important your role is in making Stand Out For Good Inc. a leader in retail and a driving force in giving back to those in need. Stand Out For Good Inc is more than a store, it’s a movement! Thank you for being a part of it! Aaron Walters Chairman & CEO
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Brian Mason President
Where it all began.. . It’s all in the name…and logo! Because we are a faith-based company, we really liked the idea of the transformation a person goes through when they receive Jesus Christ as their Savior. We went through the synonyms for transform and the first word was “alter.” We thought it would be cool to do a play on words and call our company Altar’d State, to symbolize the transformation in a Christian’s life. The D was suggested to be backwards because we are different or set a part. The butterfly is a symbol of transformation. The goal is to transform every guest that walks through the door. If she purchases, she will transform her look. If she visits without purchasing, we want her to leave happier than when she arrived.
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Even our company is transforming! Thefutureholds many excitingsteps for ourcompany.Our store designshave changedandwill continueto evolve.This will keep our concept fresh and uniquein the retailindustry. Along with the change in new store designs, we have transformed our logo! We officially launched our new logo in the s p r i n g of 2022
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Welcome to your first day!!! We are so glad you are here!!! Today you will find out what makes Stand Out For Good Inc. so special. You will see our mission statement and learn about who we are; including our core values. Lastly, you will find out how you can bloom here at Stand Out For Good Inc. Have fun!!!
HowdoesItall work? You’llswitchback and forthbetweenthis bookletandthe corresponding sureys. This will be your online trainingcentral.TheWorkdaycourses willshow you tons of greatstuff,and you’ll writeabout it in the surveys.. You’llalso do in-storeactivities called Try ItOutandGraba Partner Challenges to giveyoua chanceto practice what you learned! Findyourleader if you needhelp.
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Our Mission Statement Our goal is to provide the best guest experience imaginable. Your journey will enrich many lives. Set your personal and professional goals high. We have great confidence in your ability to achieve them. Use your best judgment in all situations.
Stand Out For Good Inc. Golden Rule stand out. for good. always. 11
Tell us about it Go to the Stand out For Good Survey to answer the following questions: What does it mean to stand out for good? __ __ __ __ __ __
How can you, along with your Stand Out For Good Inc. family stand out for good? __ __ __ __ __ __
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