On-boarding Day 1.1

Page 1

Welcome

Onboarding / Training Overview

New Hire Paperwork Day 1

We need to get you in the system,so you and your leader will complete all your newhire paperwork.You will get an associate numberand get yourselfput into our training system.

Welcome Video Day 1

The very first thing you should do after yourpaperwork is watch theWelcome Video!

Windows Day 2

This is the first touchpointof the store! Learn more about our beautiful windows.

First Impression Day 3

This is thesecond touchpointof the store. Learn more about how we greet guests that are walking intothe store andhow we interact with them as while they shop.

The Sanctuary Day 4

This is thethird touchpointof the store! Learn more about how to give our guests the best experience imaginablein the fitting, also known as the“The Sanctuary”.

Lasting Impression Day 5

This is the fourthtouchpointof the store! Learn how to send our guest off with a big smile! You will learn to run the register and also how to make our guest feelspecial and appreciated.

* Brand Ambassador

This is the first level ofyour Guest Experience Training! You must complete this level in order to workon the sales floor.You will complete training on the 4 touchpoints of the store over thenext 4 days.

* Try it Out Cards

You will start using these cards on day 2. They will give you a chance to take what you learned and go try it out!Make sure youcomplete atleast 2 try it out cards before moving on to thenext touch point.

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Day 1

Brand / Culture

Total Time:5 hours

Welcome Video.

Watch

Total Time:15minutes

Read & review

Pages 1- 22

Total Time:1 hour

Pages 1- 22

Total Time:1 hour

Complete Surveys

As prompted pages 1- 22

Workday

Total Time:1 hour

Review with your Leaderwhat you have learned and pages 21- 22

Review with your Leader “How to Bloom”

Time with Leader

Total Time:1 hour45minutes 2

Pages 23 -29

Read & review

Complete Surveys

Total Time:15minutes

Workday

Pages 26 - 27

Total Time:30 minutes

Page 26

Total Time:30 minutes

Tryit Out Try it out! Page 27

Total Time: 1 hour15minutes

3

Day 3

First Impression

Total Time:3 hours

Pages 30 -35

Read & review

Complete Surveys

Total Time:15minutes

Pages 32 - 33

Total Time:30 minutes

Workday

Page 32

Total Time:30 minutes

Tryit Out Try it out! Page 33

Total Time: 1 hour15minutes

4

Day 4

Fitting Rooms (Sanctuary)

Total Time:4 hours

Pages 35 - 41

Read & review

Complete Surveys

Total Time:15minutes

Workday

Pages 38 - 39

Total Time:30 minutes

Page 38

Total Time:1 hour

Tryit Out Try it out! Page 39

Total Time: 2 hour15minutes

5

Read & review

Pages 42 - 47

Total Time:15minutes

Complete Surveys

Pages 44- 45

Total Time:1 hour

Workday

Page 44

Total Time:1 hour

Tryit Out Try it out! Page 45

Total Time:2 hour 45minutes

sion urs 6

Welcome to our family!

First of all, we would liketo thank you for being part of theStand Out For Good Inc. family. Our growth so far has been a journey of successes and life lessons. We are very excited for the promising road ahead and the opportunity to continue our mission of changing the world through giving. We are determined to make a difference and can only do this with excellent people like you. We sincerely appreciate your role in our effort to make the world a better place

As we mentioned,we have big plans to dogreat things and you are an essential part of that plan

You represent the brand and our family to our guest each day. Through your individual efforts, you create a memorable experience for her. What makes you unique individually makes us great collectively and we welcome your ideas and insights. It is our hope that Stand Out For Good Inc. will continue to be a place we can all be proud of and we want youto know that you are part of our family and team.

We cannot say enough how important your role is in making Stand Out For Good Inc. a leader in retail and a driving force in giving back to those in need

Stand Out For Good Inc is more than a store, it’s a movement! Thank you for being a part of it!

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Where it all began.....

It’s all in the name…and logo!

Because we are a faith-based company, we really liked the idea of the transformationa person goes through when they receive Jesus Christ as their Savior. We went through the synonyms for transform and the first word was “alter ” We thought it would be cool to do a play on words and call our company Altar’d State, to symbolize the transformation in a Christian’s life.

The D was suggested to be backwards because we are different or set a part.

The butterf ly is a symbol of transformation .

The goal is to transform every guest that walks through the door. If purchases she will transform her look. If she visits without purchasing, we want her to leave happier than when she arrived.

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Even our company if transforming! The future holds many exciting steps for our company. Our store designs have changed and will continue to evolve. This will keep our concept fresh and unique in the retail industry.

Along with the change in new store designs, we have transformed our logo! We officially launched our new logo in the spring of 2022.

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Welcome to your first day!!!

We are so glad you are here!!!

Today you will find out what makes Stand Out For Good Inc. so special. You will see our mission statem learn about who we are;including our Lastly,you will find out how you can Stand Out For Good Inc. Have Fun!!!

How does it all work?

You'll switch back and forth between this booklet and the corresponding surveys. This will be your online training central. The Workday courses will show you tons of great stuff and you'll write about it in the surveys. You'll also do in-store activities called try it out and grab a partner challenges to give you a chance to practice what you learned! Find your leader if you need help.

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Our Mission Statement

Our goal is to provide the best guest experience imaginable. Your journey will enrich many lives. Set your personal and professional goals high. We have great confidence in your ability to achieve them. Use your best judgment in all situations.

Stand Out For Good Inc. GoldenRule

stand out.forgood. always.

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Tell us about it

Go to the Stand out For Good Survey to answer the following questions:

What does it mean to stand out for good?

How can you, along with your Stand Out For Good Inc. family stand out for good?

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