On Boarding Day 4

Page 1

FITTINGROOM (THESANCTUARY)

Fitting Room Experience

(The Sanctuary)

Touch point three

Time to move to the fitting room! A Brand Ambassador selflessly helps a guest find the perfect outfit to meet her needs

Continue to the next part of your Brand Ambassador training by going to building block 4!

Think about it

Think about the worst fitting room experience you’ve had What made it such a fail? Now think about the best dressing room experience you’ve had What made it great? What made the difference?

Head over totheTouchPoint3 Sanctuary surveyto tell us all about it!

Head back to building block 4 and test your skills!

Tellusaboutit

Nowthat you ’ ve checked out the on-linetraining, what are three things you feel you can immediately start doing to give our guest the best experience imaginable ? Discuss with your Leader!

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Fitting Room Experience (The

How’d it go?

Sanctuary)

Touch point three

Time to find your leader. We can’t wait for you to Try It Out! Use the Try it Out Cards and practice what you learned.

How did you do on your challenge?

What did you learn?

Partner with your Leader to discuss your findings!

Timeto Grab a partner and show them what you learned!

C ompletethe 2nd part of the Try it Out Card.

I’m sure you rocked it!

What was their feed back to you?

Discuss with your Leader!

You did it!

Time to move on to your next touch point!

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What ifI fall? Oh, but my darling, what if youfly?

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