ASLOnboarding
DAY1(8-5)
3.5Training
4.5Selling
SchedulingGuideline
DAY2(8-5)
4Training 4Selling
DAY3(1-10) 5Training 3Selling
DAY4(1-10) 4Training 4Selling
DAY5(9-6)
2.5Training 5.5Selling
Day1
DORResponsibilities
GuestTools
Day2
VOG(FR)
VOG(FR)Practice
VOG(FI&SF)
VOGPractice
1hour
1hour 2hours
2hours 30minutes 1hour
30minutes 1hour
LeadershipMeeting Paperwork Brand&Culture
Lunch
1.5 hours 1.5 hours 2hours 1hour 1hour 2hours Opening SFS/Geiger StoreForce Lunch
Day3 Day4
Day5
1.5hours 1.5hours 1hour 1hour 3hours 1hours VOG(LI) VOGPractice Dinner BOD BODPractice Closing 2hours 1hour 1hour 1hour 3hours 1hour LP Product&Processing VOGPractice Dinner ClosingBOD Closing 1hour 3hours 1hour 1hour 2hours 1hour Opening Reporting VOGPractice Lunch BODPractice TrainingRecap
Day1
8:00 10:00 10:30 11:30 12:30 1:00 2:00 3:00
LeadershipMeeting
LeadershipMeetingAgenda
DORWalk-thru
CompleteWorkdayOnboardingPaperwork
BrandandCulture(Workday)
DORClarity
ToolstoPuttheGuestFirst (Workday&Backroom)
Lunch
VOG-FirstImpression&SalesFloor(Workday)
VOGPractice
Day2
8:00
OpeningProcedures
Registers
DepositLog,PettyCashLog
BankingProcedures
StoreForce/TimekeepingPrinciples
O/CChecklist
9:30
SFS,BOPIS,RFIDTools (Workday)
PrintPickTickets
PickOrders-Geiger ProcessOrders
11:00
StoreForce(Workday)
Dashboard/At-A-Glance ScheduleEdits
Time&Attendance
PrintingofGannt
ReviewReports
1:00
Lunch
2:00
VOG-FittingRoom(Sanctuary)
3:00
VOG-FittingRoomPractice
WeeklyLeadershipMeetingTools
Theweeklyleadershipmeetingagendapage1shouldbefilledoutbytheSLpriortotheactual meeting.TheDORwalk-thruforms,onthefollowingpage,shouldbecompletedduringthemeeting withallleadersinattendance.Youwillthenfilloutpage2oftheLeadershipMeetingcollectivelyasa team.
DORWalk-Thru
TheDORWalk-Thruformpage1shouldbefilledoutbyEACHDORpriortotheweekly LeadershipMeeting.Duringtheweeklymeeting,theformshouldbeusedtowalkthroughyourDOR speakingtothewinsanopportunitiesfromthepreviousweekaswellasaplantodrivethebusiness thisweek.
DORCheckpoints
TheDORCheckpointsshouldbeusedtopreparefortheWeeklyLeadershipmeetingbyEACHDOR priortothemeeting.
VOG-LastingImpression (Workday)
VOG-LastImpressionPractice
Dinner
BODProgram(Workday)
BODPractice
PrepareforClosing
RecovertoStandards
Replenish
RFIDScanReview
Reserve/Damage Inventory
AftertheLastGuest-Closing
FinalWalk-Thru
RFIDWorkflowScans
RFIDFullStoreScan
O/CChecklist
CountandCloseRegisters
DepositProcedures
DepositLog
SafeProcedures
PettyCash
NightlyPaperwork
Day3 1:00 2:30 4:00 5:00 6:00 8:00 9:00
Day4
1:00 3:00 4:00 5:00 6:00 9:00
SafetyandLP(Workday)
LPOverview
IncidentReporting
SafetyTraining
ReviewLPResults
LPAuditExample
PCITrainingTracking
ReviewLPTimeframes
Self-Monthly
DL/VDL-Quarterly
Auditor-SemiAnnual
ProductHandling&Processing(Workday)
VOGLastingImpressionLeaderPractice
Dinner
ClosingBOD
ClosingProcedures
OpeningProcedures
ReadingandUnderstandingReports
DSR,WSSR,RFID,MarkdownScanReport
BusinessAcumen
LeverageEquation
Forecasting
VOGPractice
Lunch
BODPractice
TrainingRecap
Day5 9:00 10:00 1:00 2:00 3:00 5:00
ReportingTools:
DSR:DailySalesReport
HSR:HourlySalesReport
BusinessAcumenGlossary:
DPT:DollarPerTransaction
Conversion:Totaltransactions/Total Traffic
UPT:UnitsPerTransaction
Leverage:Traffic%+or-/Comp%
Comp:TotalTYsales/TotalLYsales
TY:ThisYear
EOH:EndonHandUnits
LY:LastYear
BusinessAcumen Reporting
BusinessAcumen Reporting
BusinessAcumen Reporting
BusinessAcumen
Scenario1,Conversion:
YouaretheclosingBODreadytostartyoursegment.Theconversionforecastfor thedayis30%andyouarecurrentlyat27%.Basedontheinfobelow,howmany additionaltransactionsareneededtoreachyourconversiongoal?
Scenario2,Forecasting:
YouareapproachingtheEasterweekendandknowthatthetrafficand transactionswillbehigherthanLYduetotheholidayswitch.Youre-visityourLY numbers andseethatyourtrafficandtransactionswereup30%withan$8DPT increase.Let‘sfigureupthenewprojectionswiththefollowing:
OriginalForecast: NewForecast:
Traffic 400
Transactions 108 AdditionalTrans
Transactions 150 New Transactions Conversion 30% New Conversion Traffic 500 NewTraffic DPT $56.00 NewDPT
BusinessAcumen
Leverage: Isthedifferencebetweenthisyearssalescompversusthisyearstrafficcomp. Ifyouareupinsalesthisyearanddownintraffic,thatwouldbeapositiveleverage.Ifyou aredowninsalesandupintraffic,thatwouldbeanegativeleverage.Itisallabout convertingthetrafficthatcomesintoyourdoor.Let’susetheHSRbelowtofigureupthe trafficleverage.Wewillusethe%toLYshopcolumnandthe%toLYAcolumn.Subtract the%LYAfromthe%LYshop116.8-110.8=6.Thisnumberwillnowgettransformedinto abasisnumberbymultiplyingtheanswerby100.Inthiscase6X100=negative600 leverage.Iftheresultswereswitchedandthesaleswerehigherthanthetrafficitwould equalapositiveleverage.
Scenario3,Leverage:
Calculateleverageinbasispointsbasedonthefollowingcompsalesandtraffic.
CompSales Traffic Leverage -4% +16% +9% -9% +1% -7% -11% +20%
Week2DicoveryItems
Sunday: MILONavigation
OperationsCalendar
WeeklyForms
DocumentLibrary
Markdowns(Workday&HandsonExperience)
NewMarks/Remarks
StorePortal
ScannerReference
ConnectivityTips&Tricks
Monday:
Supplies(MILO)
Amazon
CapitolLighting
Bag&TissueReplenishment
WeeklySupplyOrder
WhotoContactandWhen(Workday)
Week2DicoveryItems
AsTimePermits:
TheFamilyTree(Workday)
IntrotoourGuest(Workday)
MeetHerWhereSheIs(Workday)
CreatinganExceptionalExperience(Workday)
DeeperDiveIntoDORduties
VASL/Merchandiser
OASL GEASL
GoogleTraining(Workday)