Ok,let’stakeabreath.You’velearnedalotand you’redoingGREAT!!
Therestofyourtimetodaywillbespentlookingat: Howthebrideschedulesanappointment
HowyouwillorderHERdress!!
Andwe’llwrapupwithafewRolePlayScenarios
HowourBridesscheduleanappointmentwithus…
THEAPPOINTMENT JOURNEY
We make the appointment booking process as easy as possible for our guest. They can fill out a simple form online and all of their information is stored in an appointment profile we can use during her appointment.
● Step1-Guest clicks “Book anAppointment” or “Our Stores” link in top left-hand corner of our homepage.
● Step2-Guests selects their state and store location.
● Step3-Guest clicks “Book anAppointment” on corresponding page
● Step4-Guest selects location of appointment
● Step5-Guest select appointment service option
● Step6-Guest selects day and time for appointment
● Step7-Guest enters their appointment booking details
● Step8-Guest receives a booking confirmation email. Below is a sample email of what she will see:
“Hi Olivia Smith,
Get ready for a serious round of dress-up!! Here’s what you need to know -
What: BridalAppointment
When: 09.30.2023 10:00AM
Where: Nashville, TN
1200 Villa Place, Suite 108, 37212, Nashville
Why: Because two people fell in love, silly!!
We look forward to seeing you! Vow’d Weddings”
● Step9-Guest will receive a reminder email 24 hours before Appointment
Unfortunately things come up that will prevent her from making her appointment. But, we’ve made it easy for her to be able to cancel & reschedule her appointment through the link we provide in her reminder email. Hooray, it’s almost appointment day!
Hi Olivia Smith,
Vow’d Nashville,TN here again, with a friendly reminder about your 09.30.2023 Bridal appointment at 10:00AM
We look forward to seeing you!!
P.s. Need a rain check? Cancel your appointment https:vowdweddings.enterpriseappointments.com/v2/client/cancelb ooking/id/11612/hash/11290e1c2495642ef1b41a826cb379de?
● Step10-Should the bride decide to cancel her appointment through her email, she will receive a cancellation notice email as well
Hi Olivia Smith,
We are sorry to see you go, but understand that sometimes plans change.Your BridalAppointment at 10:00AM on 09.30.2023 has been cancelled.
With love, Team Vow’d Weddings
You’ve learned so much over the last few days. So, now what? When do you get to help make her day that much more special? Well…before you begin your journey helping Brides find THE DRESS, let’s look at a few real scenarios and activities that will help you navigate her journey through this special moment in time.
Don’t worry, you won’t be alone. PAUSE…..PARTNER WITH ANOTHER MEMBER OFYOUR TEAM FOR THE NEXT FEW TRAININGS.
And don’t forget….HAVE FUN!!
Name: Ellen
People joining you:
2
Dress size: 6
Dresses interested in: Poppy,Alto
Wedding Location: Sonoma,CA
Wedding Date: April13,2023
Tell us about your wedding: “We are doing a small City Hall wedding with our parents and our MOH and Best Man. I want something clean and modern with not train. We are going to Ledson Wine and Vineyards for a picnic, wine and photos after the ceremony.”
ACTIVITY: CreateHerLook
Designate one person to be the bride and the other to be the Stylist. User her appointment profile and Pinterest to create a wedding look for her and be prepared to share the following:
1. Whatwasherfinaldresschoice?Howdiditexpressherbridalstyle, workbacktohervenue,andcontributetothevibeofherwedding?
2. Whatadditionaldressesdidyoupullforher?Whichdresswouldyou havepulledasawildcard?
3. Assessherbodytype.Howdidthisaffectherdresschoices?
4. Didyouaddaveiland/oraccessoriestocompletethelook?(Don’t forgethairandmakeup!)
5. Usingyouravailabletools,providethegroupwithproductinformationon thechosendress.
MEET THE BRIDE #1
MEET THE BRIDE #2
Name: Kalli
People joining you: 6
Dress size: 4
Dresses interested in: Ivy, Violet
Wedding Location: Nashville, TN
Wedding Date: October12,2024
Tell us about your wedding: “Hey there! My wedding will be at CJ’s Off the Square in Nashville next October. I want to feel romantic and traditional with extra-special details throughout!
My colors are going to be blush and bashful.And there will be flowers, lots and lots of flowers!”
ACTIVITY: CreateHerLook
Designate one person to be the bride and the other to be the Stylist. Use her appointment profile and Pinterest to create a wedding look for her and be prepared to share the following:
1. Whatwasherfinaldresschoice?Howdiditexpressherbridalstyle, workbacktohervenue,andcontributetothevibeofherwedding?
2. Whatadditionaldressesdidyoupullforher?Whichdresswouldyou havepulledasawildcard?
3. Assessherbodytype.Howdidthisaffectherdresschoices?
4. Didyouaddaveiland/oraccessoriestocompletethelook?(Don’t forgethairandmakeup!)
5. Usingyouravailabletools,providethegroupwithproductinformationon thechosendress.
Name: Meg
People joining you:
3
Dress size: 8
Dresses interested in: Forte,Glen
Wedding Location: Asheville,NC
Wedding Date: August24,2024
Tell us about your wedding: “My fiance and I love a good time so we’re renting Bold Rock Cidery inAsheville for our wedding. I want something boho desert inspired for $1,200 or less. I like fitted but don’t want to show too much cleavage. No veil, but would love to do something creative with my hair.”
ACTIVITY: CreateHerLook
Designate one person to be the bride and the other to be the Stylist. Use her appointment profile and Pinterest to create a wedding look for her and be prepared to share the following:
1. Whatwasherfinaldresschoice?Howdiditexpressherbridalstyle, workbacktohervenue,andcontributetothevibeofherwedding?
2. Whatadditionaldressesdidyoupullforher?Whichdresswouldyou havepulledasawildcard?
3. Assessherbodytype.Howdidthisaffectherdresschoices?
4. Didyouaddaveiland/oraccessoriestocompletethelook?(Don’t forgethairandmakeup!)
5. Usingyouravailabletools,providethegroupwithproductinformationon thechosendress.
#3
MEET THE BRIDE
Nancy is a walk-in and you don’t have any of her information ahead of time. You ask her a few questions about what she’s looking for as you walk around
“I
want to feel like a princess! I love anything with lace and sparkle, I’m a little EXTRA- in a good way! I do have to stay under $2,000 for my entire look - accessories, alterations, everything.”
ACTIVITY: CreateHerLook
Designate one person to be the bride and the other to be the Stylist. Using the little bit of information you’ve been provided, work with the bride to start pulling styles that fit her vision and budget.
1. Whatwasherfinaldresschoice?Howdiditexpressherbridalstyle, workbacktohervenue,andcontributetothevibeofherwedding?
2. Whatadditionaldressesdidyoupullforher?Whichdresswouldyou havepulledasawildcard?
3. Assessherbodytype.Howdidthisaffectherdresschoice?
4. Didyouaddaveiland/oraccessoriestocompletethelook?(Don’t forgethairandmakeup!)
MEET THE BRIDE #4
-
MEET THE BRIDE #5
Reily is a walk-in and you don’t have any of her information ahead of time. You ask her a few questions about what she’s looking for as you walk around -
“I’ve been to a few appointments now and know I want a mermaid dress. I want to feel glam, it’s my big day after all! I’m a size 24, so fit can be tough. Can you help me?”
ACTIVITY: CreateHerLook
Designate one person to be the bride and the other to be the Stylist. Using the little bit of information you’ve been provided, work with the bride to start pulling styles that fit her vision and budget.
1. Whatwasherfinaldresschoice?Howdiditexpressherbridalstyle, workbacktohervenue,andcontributetothevibeofherwedding?
2. Whatadditionaldressesdidyoupullforher?Whichdresswouldyou havepulledasawildcard?
3. Assessherbodytype.Howdidthisaffectherdresschoice?
4. Didyouaddaveiland/oraccessoriestocompletethelook?(Don’t forgethairandmakeup!)
MEET THE BRIDE #6
Name: Vicky
People joining you:
1 Dress size: 18
Interested in: Pink
Wedding Location: Charlotte,NC
Wedding Date: December5,2023
Tell us about your wedding: “I’m the maid of honor for my friend Sara. We’re getting really close to the big day now and need to finalize bridesmaids dress choices. Sara wants everyone in pink, but we can choose the style. We’re going to pick my dress and the color first, then the other 8 girls can purchase theirs after. We want something soft and flattering, no bubblegum pink.”
ACTIVITY: CreateHerLook
Designate one person to be the bridesmaid and the other to be the Stylist. Using her appointment profile and intro conversation, show her the bridesmaids dress assortment and help them narrow down the color they’re looking for prior to pulling dress styles. Be prepared to share the following:
1. Whatwasherfinaldressandcolorchoice?Howdiditworkbacktothe originalrequest?
2. Whatadditionaldressesandcolorsdidyoupullforher?
3. Assessherbodytype.Howdidthisaffectherdresschoices?
4. Howwouldyousharethefinalinfosoit’seasierforthebrideandMOHto sharewiththerestofthebridesmaids?
Wow!!
You’realmostthere!!
Youaresoclosetobeing suchabig partofherspecialday!!
Towrapupday4,PAUSE ANDFINDYOUR LEADERtoselect 5 dressesthatyouhaveyet totryon.
Trythemallonanddon’t forgettocompleteyour FitSessionCard.