Model CLP 1010E - Uses a different earpiece from previous models and has a more modern design.
Model #
CLP1040
DO NOT USE EXCESSIVE FORCE. ONLY FINGER TIGHT TO TWIST IN EARPIECE.
PTT
PtT
YOUR CHANNEL SHOULD ALWAYS BE ON RED CHANNEL 1.
You will have a 2-4 extra radio batteries, this is based on store census. Make sure to remove the extra battery from the charging dock before placing the radio on the dock to charge.
ENSURE THAT THE RADIO IS PLACED FACE DOWN ON THE CHARGING DOCK. SEE PHOTO TO THE LEFT FOR PROPER CHARGING.
THE METAL DOTS ON THE RADIO AND CHARGING DOCK MUST CONNECT.
ONLY USE ONE OF THE TWO CLONING SPACES WHEN PAIRING THE HEADSETS.
No Sound
If you are unable to talk using the headpiece button, press the center PPT button to talk. If this works, the earpiece is bad NOT the radio.
*ALWAYS troubleshoot before requesting new hardware. It may seem like an inconvenience but it is better than taking a hit on your P&L. Let’s look at the cost breakdown: - 1 radio without the dock = $350 - 1 earpiece = $25 - 1 battery = $15 *If you are missing any parts/pieces that have previously been requested on the Help Desk Survey (Sept. 2023), please check your store’s mailbox. These items are sometimes delivered there versus the storefront. This is typically in or near your mall office, but check with mall office for exact location.