Interstandox 73

index 1

Interstandox 73 the world of vehicle refinishes

Improving efficiency in a single spray pass

Create better work processes with “one visit application�

Digital colour management

Genius iQ measures effect colours

Colour videos

How to correctly repair elaborate custom finishes

GB

2 Contents

title story Improving efficiency in a single spray pass . . . . . . . . . . . . . 4 j o u r n a l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . �7 workshop management Workshops benefit from renewed Standox paint warranty . . . . . 9 E-learning at Standox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Standofix – a paint sticking plaster as a marketing tool . . . . . . 11

Application in a single spray pass shortens overall process times, improves time management in busy bodyshops and frees capacity. When bodyshops are under growing pressure to boost productivity, such an increase in efficiency can create a competitive edge.

Page 4

products Genius iQ for colour and special effect measurement . . . . . 11 international Standoblue restores a Cinquecento to its former glory . . . . . . . . . 12 gallery Action! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 guest article Spreading the word about new processes and systems . . . 15

imprint Interstandox The world of vehicle refinishes Interstandox is intended solely for internal use. We would be glad to grant approval to requests for reproduction.

Published by the Interstandox Editorial Board Standox GmbH, 42285 Wuppertal, Germany E-Mail: sandra.piwonski@deu.standox.com Responsible for content: Sandra Piwonski Concept/copy editing: K1 Gesellschaft für Kommunikation mbH, Ulf Kartte, Cologne Graphic design, image processing: 230Volt, Axel Helmus, Düsseldorf Images: Title picture: Standox GmbH Standox® is a registered trademark.

Genius iQ comes not only with the familiar function of colour measurement, but is also capable of measuring effect colours.

Together these functions make digital colour measurement even more accurate and efficient.

Page 11

The specialists at Standox said to themselves: instead of writing long and complicated repair instructions, we could shoot a film.

Two new colour videos demonstrate clearly and comprehensibly how to repair elaborate custom finishes.

Page 14

editorial 3

Improving efficiency with Standox In this issue of Interstandox, we're drawing your attention to a specific

Zvonimir Simunovic, Brand Manager Standox GmbH.

aspect of our superior paint technology, that of “one visit application”.

This term refers to the application of our products in a single spray pass, without intercoat flash-offs. In practice, you'll often come across the phrase “application in 1.5 coats”. It goes without saying that the system has to be reliable – in other words, the product has to be able to achieve good results in a wide range of conditions.

Standox has been concerned with the technique of single-pass paint application since the Eighties. At the time, all eyes were focused on the development of a special commercial vehicle paint series that would be launched at the beginning of the Nineties. The first “one visit” clearcoat, 20-60 Clearcoat, came onto the market in 1994. It was developed for Standohyd, the first one visit basecoat system, which was unveiled at Automechanika in Frankfurt in 1992. This has since been joined by a multitude of clearcoats and our new Standoblue basecoat system. The system is now being rounded off with our new Standox VOC Xtra Filler.

The ongoing development of our products and systems to boost efficiency is characteristic of our overall approach. The stated aims are to introduce better work processes and reduce energy costs with faster spray booth throughput. Our technical service locally can help you realise your bodyshop's full potential. Get in touch with us!

Zvonimir Simunovic

4 title story

Improving efficiency in a single spray pass

Flashback to 1992. At Automechanika in Frankfurt, before the eyes of the fascinated trade public, Standox presents a new technique that dramatically shortens the painting process: one visit paint application.

Revolutionary in its day, this technology has lost nothing of its ground-breaking quality. For in times when bodyshops are under growing pressure to boost productivity, such an increase in efficiency can create a competitive edge. Standox has consistently refined this method over the years and now enjoys a huge lead in terms of expertise.

Standohyd Basecoat.

Standox is the front-runner with waterborne paint systems in vehicle refinishing. Refinishers were able to resort to Standohyd, a complete waterborne paint system, early on.

•A single system for all painting jobs •H igh opacity with economic high-yield •V OC-compliant and easy on the environment.

A dynamic duo: Standoblue and VOC Xtra Clearcoat

Standoblue from Standox is a basecoat system that boosts productivity in the bodyshop with its outstanding product properties. The refinisher also benefits from the extraefficient painting process that comes from an innovative system containing modern binders. The combination of Standoblue with Standocryl VOC Xtra Clearcoat makes it possible to apply the basecoat and clearcoat each in a single spray pass. And this shortens process times considerably.

Standocryl 2K 20-60 Clearcoat.

One visit application, which started in the Eighties with Standofix 2K Compact Paint, was extended to include Standocryl 2K 20-60 Clearcoat in 1992.

• One visit application • High gloss and excellent vertical stability • Highly efficient and simple application.

2K HS Clearcoat.

HS systems from Standox were always ahead of their time. Long before VOC legislation, Standox was committed not only to yield and quality, but also to environmentally compatible top- and clearcoat.

• High vertical stability • Bright gloss and immaculate paint appearance • Good polishing characteristics • Reliable handling • Easy on the environment.

Clearcoat Basecoat Filler

1992

1997

2002

Standoblue Basecoat.

The paint demonstrates its outstanding properties in every situation, irrespective of the working environment, room temperature and humidity. High-speed drying and superb blending-in delivers smooth transitions even on the smallest areas. Highly efficient and economic.

• High efficiency and economy • Highly reliable application • Outstanding blending-in.

2007

VOC Xtra Filler.

This filler is characterised by its fast drying properties at low and extreme stabilities with high levels of thickness.

This makes Standox the first paint manufacturer to provide a complete single application system.

• Available in three colours.

Ideal surface for perfect coverage.

• Application in a single operation with new spare parts.

• Approved by leading OEMs.

2012

One visit application Uncompromisingly geared to efficiency and economy.

• Application in a single spray pass without intercoat flash-off and with no interruptions • State-of-the-art at Standox for 20 years – nothing like it on the market • Approved by leading car makers • Saves material, energy and time.

6 title story

Erwin Hartmann, applications technician at Standox Germany, has introduced many bodyshops to the advantages of one visit application: “The process is ideal for bodyshops that want better capacity use with faster painting and increased booth throughput.” The refinisher applies Standoblue Basecoat in a coat with about 80 per cent covering power. This is followed by the effect coat applied in the same spray pass on the still wet paint film. Full coverage and a powerful effect are achieved in this way. For clearcoat, it's the reverse procedure – an overall, thin coat followed by a full coat.

The combination of Standoblue with Standocryl VOC Xtra Clearcoat makes it possible to apply both basecoat and clearcoat each in a single spray pass.

Outstanding results

Results from painting in a single spray pass are excellent and in no way inferior to conventional twocoat application. “Standoblue forms a really smooth surface after final flash-off,” explains Hartmann. “The high solids content of VOC Xtra Clearcoat and its terrific vertical stability produce an exceptional surface finish.

There's no trick to single-pass application,” Hartmann adds. However, it is important for the refinisher to observe the information on the technical data sheet.

One visit application shortens overall process times, improves time management in busy bodyshops and frees capacity. “First of all,” Hartmann explains, “there's no need for the otherwise necessary flash-off. And secondly, very good through-drying is achieved.” This way the bodyshop saves not only time but also material.

“Savings of clearcoat amount to an average of 25 to 30 per cent compared to clearcoat applied in two or more passes.”

And it's not only Standoblue and VOC Xtra Clearcoat that can be applied in a single pass. The process also works well with almost all Standox clearcoats as well as with the established Standohyd and Standofleet systems.

This makes the process as important today as it was 20 years ago when first used with legendary Standocryl 2K 20-60 Clearcoat.

Further details are available at the Standox website www.standox.com/1va

Interstandox 73

journal 7

Pininfarina paints dream car with Standoblue Pininfarina, the Italian design specialist, has painted its Cambiano concept car with Standoblue basecoat from Standox. This fascinating hybrid model stands out in its exclusive golden grey colour with iridescent blue reflections. This impressive finish matches the vehicle's unique technology and equipment. The Cambiano is built entirely of carbon fibre and aluminium and powered by a hybrid drive. The four batteries in total give it a range of 800 kilometres and are charged on the move

by a 50 kW jet turbine. In sports mode, they accelerate the Cambiano to up to 250 km/h. The floor of the vehicle, like the doors, is panelled with varnished oak, recycled from redundant oak piles from the lagoon city of Venice.

The Art of Colour

Standox GmbH in Wuppertal is continuing its global image campaign “The Art of Colour� with three new advertisement designs. As always, the pictures address the concept of colour. The ads focus on the high performance that underpins Standox's premium positioning on the market: efficient one visit application, practical advice and the fact that Standox has received more approvals from leading vehicle manufacturers than anyone else. The illustrations from the international award-winning image campaign are available for download from Standox as decorative wallpaper at www.standox.com/wallpaper

8 journal

Colour searching goes digital Whether you use the Genius colour measuring device, Standowin colour software or a smartphone in your search for colours on location, colour searches with Standox are going digital. Electronic colour tools and the internet are already important aids in quickly identifying colours and converting them into mixing formulations with the minimum of effort. At a new, dedicated website, Standox presents a practical overview of aids to digital colour searches under the heading “Go digital!”. Using a virtual bodyshop there are fun comparisons of conventional and digital colour searches. Visitors can see for themselves how fast and convenient colour identification is via Genius, the advanced colour measuring device. The microsite for these electronic tools can be found at www.standox.com/godigital

A car like no other The “smart BRABUS tailor made” system enables lovers of the nimble compact car to have their smart fortwo configured to their personal tastes.

In doing so, they can choose from among thousands of colours for body panels, Tridion safety cell and rims. In the interior, hundreds of different kinds of leather and other materials cover every conceivable wish for individual design. The tailor-made models are not only personalised, but are also enriched with hand-crafted, manufacturer-tested, high-grade materials and parts of superlative quality. Standox supplies all the colours for the exclusive models in Standoblue basecoat.

Classy loudspeaker systems in Standoblue There are speakers and speakers. The high-end “pearlescent white matt” and, for more exclusive systems of the Estalon brand undoubtedly rank among tastes, Standox Alubeam and Red Rocket from the the world's most exclusive. The products made by exclusivelineXL series.

Estonian manufacturer Alfred & Partners have already collected several international awards in the highperformance audio bracket. The systems costing several thousand dollars are renowned not only for their incredible sound, but also for their classy design.

Thanks to cooperation with Estonian Standox distributor Benefit AS, all Estalon speakers are painted with Standox materials. For the exclusive finish, the painters use the Standoblue basecoat system. The selected colours include “dark grey metallic matt” and

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workshop management

Color for Life

Bodyshops benefit from renewed Standox Color for Life paint warranty Standox has revamped its Color for Life paint warranty and it now includes new benefits. This means Standox is offering bodyshops an outstanding marketing tool for publicising their services to car owners and other customers such as insurance companies, leasing companies and vehicle fleets. They can set themselves apart from the competition.

With Color for Life, Standox-certified conditions and everything the car owner comprehensive marketing package. It bodyshops can give car owners an almost needs to know. Color for Life also includes contains among other things a folder for unparalleled long-term warranty for their an annual free paint check for final the car owner with advance information refinishing work that extends to the customers.

on Color for Life, attractive giveaways and

vehicle's entire service life. This allows

templates for high-profile advertising

the bodyshop to assure customers of its A customer satisfaction analysis, now campaigns. The possibility of integrating professional application of advanced also part of the programme, is of high the practical Standofix paint sticking products and customer-friendly service. practical benefit for the bodyshop. Via a plaster in the mirror tag gives the The warranty comes into effect in the website, the car owner can quickly and bodyshop additional means to keep the event of problems such as the fading of easily rate various aspects of the repair, customer coming back. the paint due to faulty pigmentation or such as the quality of workmanship and the peeling of the topcoat or other staff friendliness. The bodyshop receives coatings. For claims under the warranty, the results free of charge every month by Standox covers the cost of materials, email. These can give the business labour and a hire car.

valuable pointers to potential for improvement. The regular customer

The new Color for Life simplifies assessments also give the bodyshop a participation for bodyshops and car competitive edge in their appeal to car owners alike. For instance, refinishers no leasing companies, insurers and fleet longer have to sign complicated warranty owners. agreements with their customers.

Instead, they now automatically award For each repair, the bodyshop now puts the life-long paint warranty with a refinish an individual repair code on the mirror certificate that the customer is given as a tag that enables the bodyshop to identify practical mirror tag after vehicle repair. the vehicle and repair in the event of a The tag contains warranty terms, claim. To simplify the paperwork, the code is listed on all invoices in connection with the refinish. By means of the repair code, responses to the online customer surveys can also be assigned to the repairs in question.

For bodyshops participating in Color for Life, Standox has put together a

9

10 w o r k s h o p m a n a g e m e n t

Stephen Naylor, Head of Standox Training International.

E-learning at Standox interstandox: How important will e-learning become at

products, product processes and product systems. The

Standox?

subject-matter will be steadily extended as required.

Stephen Naylor: In the next few years, e-learning will become an integral part of the learning and training process for refinishers. This medium brings the latest information and work instructions for the various refinish processes on modern vehicles straight to the bodyshop. It is an important option that's available to refinishers via the Internet around the clock. This tool extends the skills and expertise of every single refinisher, regardless of his current duties and

interstandox: Who is e-learning intended for? How do you make use of it?

Stephen Naylor: This tool is aimed at all refinishers, whatever their experience. It is also suitable for training in schools or training centres. Against payment of a fee for password access, e-learning is available via the internet from any location.

experience. It boosts his efficiency and helps him to achieve

interstandox: When is e-learning being launched at

better results from the word “go�. All this results in higher

Standox?

quality and customer satisfaction and strengthens customer

Stephen Naylor: We piloted it with selected customers

loyalty.

in the spring. We aim to get it properly underway in

interstandox: What are the benefits of e-learning?

June 2013.

Stephen Naylor: Firstly, the information is available around the clock and can thus be adapted perfectly to the learner's needs. Another benefit is the lively and graphic form of presentation with images, text, animations and videos. interstandox: What exactly is available? Which subjects are planned?

Stephen Naylor: We're starting off with information in a total of ten languages. The practical subjects so far envisaged are safety at the workplace, substrate preparation, preparation and repair of plastic parts, high-performance substrates, colour identification, mixing and correction, refinish processes for all paint types and effects, remedying paint defects, Standox

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w o r k s h o p m a n a g e m e n t / p r o d u c t s 11

Standofix – a paint sticking plaster as a marketing tool Standofix from Standox is a new marketing The bodyshop thus has an inexpensive take the car in to the bodyshop. Its use tool for bodyshops. Standofix is a kind of and easy-to-use giveaway that, as a couldn't be easier and is also described "sticking plaster for the car". While a quality extra bodyshop service, catches on the mirror tag. The vehicle owner first vehicle is being repaired, a film is painted the motorist's attention and serves as a cleans the damaged area, then cuts the with Standox basecoat and clearcoat in talking point. The film is attached to a film to the right size and presses it on the car's colour at the same time. With practical mirror tag that the bodyshop firmly. After 48 hours, Standofix is this special, extremely thin film, the can personalise with its address details watertight and car-wash-resistant. bodyshop customer can later mask any and logo. The advice on the mirror tag is minor scratches or stone chips on the to have the damaged area expertly vehicle himself. The damaged area thus repaired within three months. This makes becomes practically invisible.

it obvious that the film is no substitute for a refinish and serves as an incentive to

products

Digital colour management

Genius iQ for colour and special effect measurement

Standox is launching a new generation of its colour measuring device at the same time. The new Genius iQ also has a userdevice. Genius iQ comes not only with the familiar function of friendly, colour touchscreen featuring a protective film and colour measurement, but is also capable of measuring special simple menu guidance with clearly laid-out symbols. Car makes effects. The combination of these functions makes digital can now be easily selected before measurement. colour measurement even more accurate and efficient. This is decisive for a smooth refinishing process from colour identifi- In the Standowin colour software, a number of Genius cation through to paint application. It’s at this point that the functions have also been improved to make the selection and colour and any effects play a key role. If one of these two assessment of measurement results even easier and more aspects of the finish is off-target, the resultant paintwork will straightforward for the refinisher. In daily bodyshop use, be less than perfect. Standox's Genius iQ takes account of the the new easy-to-operate and advanced Genius iQ produces growing popularity of effect and special colours. In Europe even faster and more efficient identification of the most alone, about two thirds of all cars are painted in these colours.

unconventional colours.

In addition to effect measurement, the new Genius iQ offers a Further details are available at the Standox website number of further improvements. The new design features of www.standox.com/color the spectrophotometer and its extended properties prevent the admission of stray light and ensure stronger light within the

12 i n t e r n a t i o n a l

Standoblue restores the Cinquecento to its former glory

Gianni Piccinni bought his first Fiat 500 in the Nineties and restored it in his garage at home. Since then, the Cinquecento has become his overriding passion. He has been running his own bodyshop since 2000 and applies dazzling new finishes to classic models of customers’ and members’ of the Fiat 500 Club in Switzerland.

For lovers of the tradition-steeped Italian compact car (known 1957 to 1975. Word has quickly got around among members that as “Cinquecentisti”), the Fiat 500 is far more than just an Piccinni is a specialist in the restoration of old Fiat 500s. Many automobile. For it is also an important part of Italian car history members have already made use of his expertise and and a tribute to Italian lifestyle. Gianni Piccinni's first Fiat 500 bodyshop. of his own, made in 1970, was soon followed by a second, dating back to 1962. Then in 2000 he set up his own bodyshop Although his customers regularly ask for their vehicles to be called Piccinni Carrosserie & Autospritzwerk, which is now finished with the original paints, Piccinni uses nothing but located in Illnau near Zurich.

advanced quality paint systems from Standox. “I use the new Standoblue paint technology. I can only warmly recommend

Even though Piccinni expertly repairs cars of all makes in his this system to my customers.” To reproduce the original car bodyshop, the Cinquecento takes centre stage. When he joined colours, the bodyshop uses the Genius electronic Switzerland's Fiat 500 Club a few years ago, he met like-minded spectrophotometer. “With Genius, we can measure the colour people with whom he can swap notes on favourite models and on the bodywork itself,” Piccinni explains. “Even with older organise joint excursions or events, such as the international colours, the results are very reliable.” The identified colours are anniversary meeting in Zug in June 2012. The club is committed then replicated with Standoblue. The finish is usually more to the care and preservation of all Fiat 500 models built from light- and colour-fast than the original paintwork.

Piccinni paints exclusively with Standoblue. In the introduction of the new system, he was supported by his paint supplier André Koch AG, Standox's Swiss distributor. The André Koch

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Piccinni has created a special display area in his garage for the finest vehicles of the Fiat 500 Club.

applications specialists came to the bodyshop for three days finest vehicles of the Fiat 500 Club, Piccinni has created a and assisted him during the changeover. “Although we first of special display area in his garage in which to show them off to course had to get used to the new system, the changeover went best effect. ahead smoothly. We were able to continue working without any major interruptions,� Piccinni recalls.

All of the Fiat 500 models he has restored are real gems that he has painstakingly refurbished. One of the models sports a selfdesigned coat of arms with the Piccinni logo, airbrushed by one of his staff. In addition to the Cinquecento, Piccinni also restores similar models from the same period, such as the Steyr-Puch 500 and the Ghia Jolly. However, his absolute favourite is the Autobianchi Bianchina cabrio in black. All these beautiful cars of course need a suitable showcase. For the

The pride and joy of the enthusiastic Cinquecentisto is an Autobianchi Bianchina cabrio in black, refurbished

by Gianni Piccinni.

14 g a l l e r y

! n o i t c A

scent ing pearle n te s li g a as ht on our ects such equent sig fr pecial eff s ly g h in it s w a s airing incre Vehicle ishes. Rep int are an n a fi p tt m a to m s u h c it demands d towards white or w wever, and strong tren o a h , 's b re jo e h te T roads. an elabora l colours is ia c e p s h c su perience. kill and ex s f o l a e d a good The specialists at Standox decided that instead of writing long and complicated repair instructions for special effect finishes, they would shoot a film to demonstrate each step. So they hired a camera team for a week, and started work to show each process clearly and graphically. For this project, they worked closely with Mercedes-Benz. The Stuttgart car maker was so excited at the idea that it not only provided both the vehicles (a Mercedes CLS in manganite grey metallic and a diamond white E Class T model), but also shot a film at Standox for Mercedes's own AKUBIS TV – on the same subject, but with its own team.

Operations at Standox were understandably dominated by filming throughout the week, and by working to a tight schedule on the set. However, the outcome was well worth the effort. “The videos are highly instructive,” explains international trainer Harald Klöckner, who served as a model during the shoot. “In the film, we show for instance how to spray sample panels in preparation for the repair of the complex colours currently en vogue.” The films can be seen on Youtube at www.youtube.com/standoxonline and on the Standox website under the “How to…” menu item.

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g u e s t a r t i c l e 15 Walter Bauch, a master panel beater by training, has been working for Mercedes-Benz since 1984, and in training since 1995. He has been AKUBIS presenter since September 2006.

Spreading the word about new processes and systems A video on the expert repair of custom finishes was produced only recently at Standox headquarters in Wuppertal. The vehicles that can be seen there were provided by MercedesBenz, who also filmed at Standox on the same subject for its own AKUBIS TV. Walter Bauch, editor-in-chief of “AKUBIS direct” gave us his views.

interstandox: Mr Bauch, what exactly is AKUBIS?

interstandox: How many programmes do you produce per

Walter Bauch: AKUBIS is Daimler AG's TV training medium

year?

and thus an important element in the overall distance

Walter Bauch: For “AKUBIS direct” we currently produce 50

learning strategy of Mercedes-Benz Global Training. With our

programmes per year, each comprising up to 5 individual

AKUBIS programmes, it's our job to spread the word about

reports on the products of Mercedes-Benz, smart and our

new processes and systems worldwide, via satellite and the

other Group brands. With this production volume, we arrive

internet. Nearly all AKUBIS programmes are produced in six

at over 200 to 250 individual film reports, each lasting up to

foreign languages (Italian, English, French, Spanish, Chinese

5 minutes. Since all of these film reports are also available

and Russian). Our broadcasts are currently screened in more

after transmission in our AKUBIS video-on-demand archive on

than 60 countries in over 2,600 of our Mercedes-Benz retail

the Internet, we've now built up a respectable video archive

outlets.

amounting to over 1300 film reports. Together with the other AKUBIS formats, we thus produce some 70 to 80 programmes

interstandox: A big operation. What does Mercedes-Benz aim

per year. Filming goes on every day at our own professional

to achieve with it?

TV studios at our training centre in Vaihingen as well as at our

Walter Bauch: Product cycles in the automotive industry are

service partners locally.

getting shorter and cars themselves more and more complex.

This inevitably increases the training needs of our global

interstandox: At Standox in Wuppertal, for instance...

Mercedes-Benz service team. We can no longer master this

Walter Bauch: Absolutely. We're delighted to have a change

challenge solely with the conventional training method of

of scenery. As I mentioned, we mainly deal with bodyshop

classroom teaching.

themes, and these also of course include paint. For our viewers, it's very interesting to see how a custom finish is

interstandox: How would you describe your programmes to

repaired by an expert.

someone unfamiliar with them? Who are you appealing to?

Walter Bauch: As I said, our main target group is the service

interstandox: To stay up to date, don't you have to sense

and sales team working for Mercedes-Benz worldwide.

trends before they arrive. What new themes do you see on

Naturally, our films are also of interest to many other Group

the horizon?

employees concerned with service and sales issues. Our

Walter Bauch: One of the biggest challenges for the entire

programmes are structured in the same way as classical TV

automotive industry is undoubtedly the new environment-

magazines, showing in detail our service and sales themes.

friendly types of drive and particularly the electric drive in

And there's also our “AKUBIS direct” format, conceived as

all its forms and the complex subject of hydrogen drive.

a weekly news programme. This is where our viewers are

A lot is certain to happen in these areas. But this applies

supplied with the very latest information on service and sales

just as much to many other fields. In the paint sector, the

topics in several compact film reports. We cover the entire

growing demand for custom paintwork will, I think, confront

information spectrum, from the repair of individual vehicle

bodyshops with totally new challenges.

components through to the presentation of totally new vehicles.

Lutz Menze Design

THE COLOUR OF ONE.

One can be a good number. Especially for your business. For instance, Standox onevisit application with no flash-off saves you time and materials. You also benefit from the proven track record of superb Standox colours and premium, made-in-Germany quality.

Rely on Standox to deliver the best result, because we only have one standard. www.standox.com/1va