Corporate Values
Ahlan Wa Sahlan We welcome customers as guests in our own homes, making them feel special, seeking to understand and meet their expectations, acting as ambassadors of our company.
One Team, One Family We believe in working together, building strong relationships, celebrating diversity in business and culture; respecting each other, contributing positively to the society we live in.
Our Word is Our Bond We believe in honest and open communication, doing the right thing, taking responsibility for our own actions, delivering as promised, on time, every time.
Our Company and Us We are the face of our company, what we do and say and how we behave directly impacts our company. We are conscious of our company’s reputation and its status.
Our Customers and Us We put customer first, we think from customer’s perspective, we help customer make informed decision and we strive to create a complete ‘customer experience’.
FROM MANAGING DIRECTOR’S DESK
IN-HOUSE NEWSLETTER OF SUHAIL BAHWAN GROUP VOLUME 01 | ISSUE 02 |
AUG 2014
Dear Colleagues Welcome to another edition of Suhail. It was an emotional and intimate event, when the first edition of ‘Suhail’ – our quarterly in-house newsletter was launched by our Chairman Sheik Suhail Bahwan himself in the presence of our employees. I have also received many compliments appreciating the initiative that aims at sharing news and events across our Group companies. During the past quarter, we have seen several events and achievements by our group companies and support divisions, which are shared with you in this edition. Celebrating the Holy Month of Ramadan, we arranged, for the first time, Iftar dinner get-togethers for our employees. We made sure to bring together several business units and support divisions to mingle and get to know each other on these occasions. I strongly believe that these get-togethers emphasize our “One team, One Family” concept. Another important milestone is that one of our Group companies, Bahwan Electronics received the coveted ISO 9001-2008 certification. This is an important achievement as it not only enhances our brand reputation but also reiterates our penchant for strict quality control in our business.
Published by Media and Communications Division Suhail Bahwan Group [Holding] LLC P.O. Box: 169, PC 100 Muscat, Sultanate of Oman Phone: +968 2465 0037 Email: pr@suhailbahwangroup.com
During this period, we have also commissioned an organizational Development (OD) Project to study, analyze and optimize all human resources, processes and procedures and align them with the Group’s strategic plans. The project will seek to improve group dynamics, organizational structure and organizational culture. These are just a few examples of our continued efforts to equip ourselves to meet the demands of changing times, technologies and competitions. I encourage each one of you to be part of this dynamic change. Enjoy reading ‘Suhail’.
Ms. Amal Suhail Bahwan
DISCLAIMER SUHAIL is an internal newsletter meant exclusively for SBGH employees. Although immense care has been taken, we request our readers to bear with us in case of any errors and omissions. Please send us your feedback, comments, contributions and suggestions to pr@suhailbahwangroup.com
07 Launch of Suhail
11 28
BE Gets ISO Certification
19
29
Suhail Bahwan Inks Agreement with Shape Business Consultants… 08 | Ministry Of Health Honours Suhail Bahwan Group... 08 | Bahwan IT Wins Microsoft Award... 18 | BE Inks Pact with Ministry Of Housing For Supply Of Air-Conditioning Units…19 | Bahwan Travels Announces Holiday BPT Does A ‘Hat-
Rick’…27 | Delta Launches French-Style Outdoor Lighting Fixtures… 32 | BFT Team Visits China International Furniture Fair 2014... 33 MUCH MORE…
14 22 26
Blood Donation Campaign Success
BPT Opens Service Centre
Souq Raffle Winners…23 |
Know Your Colleague
Employees of the Month
and
39 Bahwan Dazzlers!
Obesity
The Killer Disease
37-38
SOUTH AFRICAN AMBASSADOR MEETS CHAIRMAN
South African Ambassador to the Sultanate of Oman, His Excellency Mr. L.C. Pepani recently paid a courtesy visit to Al Rawaq to meet and greet our Chairman, Sheikh Suhail Salim Bahwan, in his office. They appreciated the strong and cordial business relationship between South Africa and the Sultanate. Ms. Amal Suhail Bahwan, Managing Director and Board Member also took part in the meeting.
INDIAN AMBASSADOR MEETS CHAIRMAN
Indian Ambassador to the Sultanate, His Excellency Mr. J.S Mukul, visited our Headquarters recently to meet our Chairman Sheikh Suhail Salim Bahwan. During the meeting they both appreciated the longstanding relationship between India and Oman Mr. Othman Suhail Bahwan Member of the Board of Director of Suhail Bahwan Group was also present during the meeting. 03 | Suhail 2014
IRAN AMBASSADOR VISITS SBGH HEADQUARTERS
His Excellency Mr. Ali Akbar Sibeveih, Islamic Republic of Iran’s Ambassador to the Sultanate of Oman, paid a visit to Suhail Bahwan Group headquarters recently. Ms. Amal Suhail Bahwan, Managing Director and Board Member of the Suhail Bahwan Group, accorded him a warm welcome, and held discussions on mutually beneficial commercial tie-ups between Iran and the Sultanate through private sector investments. Bahwan Travel Agencies is the official visa services provider in the Sultanate for people planning to visit Iran.
THAILAND AMBASSADOR MEETS MD
His Excellency Mr. Pornchai Danvivathana, Thailand’s Ambassador to the Sultanate of Oman, recently met with our Managing Director and Board Member Ms. Amal Suhail Bahwan. The ambassador was appreciative of the friendly relations between Thailand and the Sultanate of Oman especially in the travel and tourism sector. 04 | Suhail 2014
SEIKO SENIOR OFFICIAL VISITS SBGH HEADQUARTERS Mr Harumitsu Akashi, General Manager Sales & Marketing from Seiko, a longstanding partner of Bahwan Electronics [BE], recently met with Ms. Amal Suhail Bahwan, our Managing Director and Board Member and apprised her of Seiko’s initiatives to enhance collaboration with BE and boost business in Oman. Mr. Parasuram Iyer, DGM of Bahwan Electronics, reinstated its commitment to drive sales of Seiko product range through new marketing measures.
TOSHIBA DELEGATION VISITS SBGH HEADQUARTERS
A team of eight officials from Toshiba, another longstanding partner of Bahwan Electronics, recently met with our Managing Director and Board Member Ms. Amal Suhail Bahwan in the Group’s corporate headquarters in Al Qurum. During the meeting, Ms. Amal Bahwan elaborated on the competitive scenario of retail market in Oman and discussed ways and means of strengthening Toshiba brand in Oman market as well as more collaborative opportunities between Bahwan Electronics and Toshiba. Subsequent to the meeting the delegation was given a guided tour of the new state-of-the-art corporate premises of Al Rawaq. 05 | Suhail 2014
Later in the day, the delegation met Mr. Ahmed Darwish Al Zadjali, DG of Projects & Maintenance, at the Royal Oman Police [ROP] and senior officials besides visiting a ROP building construction site in Qurum for Bahwan Electronics is installing Toshiba air-conditioning units.
GERMAN PHARMACEUTICAL COMPANY TOP EXECUTIVE VISITS HEAD QUARTERS Mr.Holger Seeberg, Senior Vice President, Marketing, International Sales, BBraun - a well known medical and pharmaceutical company from Germany with offices and facilities in more than 50 countries, visited our Head Quarters and met with our Managing Director Ms. Amal Suhail Bahwan. Both discussed potential business opportunities jointly between SBGH through Bahwan Healthcare and BBraun. Ms Amal Suhail Bahwan presented the visitors with a Omani Khanjar memento depicting the culture of Oman.
TOP TOSHIBA EXECUTIVES VISIT SBGH HEADQUARTERS
Two top executives from Toshiba, Mr. Koichiro Oshima, Managing Director, Toshiba Gulf FZE and Mr. Takashi Kitajima, Senior Manager, Visual Products Division, visited SBGH Headquarters recently and met with our Managing Director Ms. Amal Suhail Bahwan. During the meeting they discussed ways and means of further strengthening the decades’ long business relationship between Toshiba and Bahwan Electronics. Discussions also explored possibilities of business tie-ups for distributing and marketing Toshiba medical products. 06 | Suhail 2014
SUHAIL BAHWAN GROUP IN-HOUSE NEWS MAGAZINE SUHAIL LAUNCHED Continuing with its several employee engagement initiatives, Suhail Bahwan Group recently launched its in-house quarterly newsletter – Suhail - that provides all-round update of the happenings across its Group companies. The first issue was released by the Group Founder and Chairman Sheikh Suhail Salim Bahwan, in the presence of Ms. Amal Suhail Bahwan, Managing Director and Board Member of Suhail Bahwan Group, senior management and staff members. Aptly named after the Chairman, Suhail – meaning luminous star – the newsletter is a new medium of communication from the Group aimed at sharing professional and personal experiences, achievements, key developments and initiatives among themselves as well as with their family members.
07 | Suhail 2014
MINISTRY OF HEALTH HONOURS SUHAIL BAHWAN GROUP
Suhail Bahwan Group was commended by the Ministry of Health [MoH] for organising blood donation campaigns through its key constituent Bahwan Healthcare Centre. Mr. Abdullah Salim Said Al Araimi, DGM – HR & Administration of SBGH, received the memento at a felicitation ceremony organized by MoH. Bahwan Healthcare Centre has been successfully organising several blood donation campaigns and is planning to extend them to outside Muscat.
SUHAIL BAHWAN GROUP INKS AGREEMENT WITH SHAPE BUSINESS CONSULTANTS As part of SBGH determined efforts to make the organization a better place to work and make it achieve its stated ends, our Group has commissioned M/s Shape Business Consultants, to study, analyze and optimize all human resources, processes and procedures and align them with the Group’s strategic plans. This Organizational Development (OD) Project will also seek to improve group dynamics, organizational structure, and organizational culture.
The project will be managed by the Human Resources and Administration Division. An agreement to this effect was signed between Mr. Abdullah Salim Said Al Araimi, DGM – HR & Administration, and Ms. Fatma AlHarthy, Proprietor of Shape Business Consultants, in the presence of Ms. Retha Alberts, CEO, and other senior SBGH officials. Subsequently, Shape has conducted a kick-off meet in the right earnest, engaging HoDs of various business units and support functions.
08 | Suhail 2014
INDUCTION PROGRAMME FOR NEW STAFF INTRODUCES THE GROUP
Our SBGH Training and Development Section recently conducted a series of Group Induction Programmes for all new employees who joined in 2014. An important process of embracing new staff into the organisation, the programme was designed to cover all important details, steps and procedures that a new employee should be aware of, such as our Group’s heritage and reputation, work culture, rules and regulations, systems and processes. Training Coordinator Mr. Mohammed Sobhi who conducted these sessions said that participants showed a very positive engagement during the sessions . Training and Development section will continue to offer induction programmes throughout the year periodically.
SECRETARIES GET ORIENTATION ON NEW ATTENDANCE REGULARIZATION MODULE
As part of Training and Development initiatives to facilitate the use of different HRMS workflows with minimum process delays and flows, Training and Development section in coordination with Human Resources had successfully conducted an awareness training to all division secretaries on the new attendance regularization module that was developed recently. The session was welcomed by all attendees whom expressed their eagerness to attend more orientation sessions of this type.
09 | Suhail 2014
NEW HRMS MODULE FOR FINAL SETTLEMENT PROCESS
Human Resources and Administration Division, in association with Information Services Division [ISD], conducted a prototype workflow session on the Final Settlement Process in the HRMS for key personnel of various business units and support functions. This new module, developed in coordination with HR and Administration Division, will eliminate any redundant review steps and delays in the existing workflow while maintaining the core objective of the process.
ISD NETWORKS WITH INDUSTRY PEERS AT COMEX 2014 Mr. Ghassan Baz, Chief Information Officer [CIO] visited COMEX 2014 – Oman’s leading IT and Telecom Tradeshow held at the Oman International Exhibition Centre to understand and appreciate the latest technological innovations in the IT and internet world. It was also a good opportunity for the CIO to develop business relationship and interact with industry leaders. With its three main pavilions – meant for e-Government, business, and shopper – COMEX attracts top-notch decision makers and buyers every year in Oman.
ORACLE CXO ROUNDTABLE Mr. Ghassan Baz, Chief Information Officer [CIO] of Suhail Bahwan Group attended an exclusive CIO Roundtable titled “Oracle Internet of Things [IoT]” organized by Oracle Corporation in the Al Bustan Palace Hotel, Muscat. Mr. Martin Peck, Senior Director of Technology, Oracle EMEA and an elite gathering of C-level executives had an in-depth discussion on the business opportunities generated by IoT and ways to manage the complexities of this innovative platform. Internet of Things [IoT] is the latest technological breakthrough development from Oracle that provides an integrated, secure, comprehensive platform of multiple intelligent devices using Internet, exchanges information, processes data and facilitates decision making without any human intervention. 10 | Suhail 2014
Distinguished Emplo
APRIL
2014 1] Shabib Rashid Said Al Ghuzaili, Administration Assistant, Bahwan Travel Agencies LLC | 2] Badar Abdullah Salim Al Sabqi, Audit Foreman, Internal Audit Division | 3] Syed Asad Rizvi, Sales Executive, Delta Co. Ltd. LLC | 4] Shereef Mohammed Ali, Senior Supervisor –Telecom, Bahwan Projects & Telecoms LLC | 5] Roopesh Gangadharan, Site Engineer, Bahwan Furnishings & Trading LLC | 6] Laila Karim Al Balushi, Senior Assistant, Finance and Accounts Division | 7] Sarah Abdul Rahman Mohammed Al Raisi, Junior Officer – HR, Human Resources and Administration Division | 8] Hamida Khalfan Al Musalami, Commercial Executive, Bahwan Healthcare Centre LLC | 9] Murali Krishna Gunakala, QA/QC Engineer, Information Systems Division | 10] Moosa Bin Omer Al Amodi, Computer Engineer, Bahwan IT LLC | 11] Hilal Said Abdallah Al Maharbi, Sales Supervisor, Bahwan Electronics LLC | 12] Murshid Safar Al Bulushi, Customs Clearance Executive, Middle East Shipping, Transport & Trading Company LLC | 13] Huda Said Nasser Al Hasni, Counter Staff, Bahwan Building Materials LLC | 14] Sulaiman Saif Salim Al Khoaldi, L.V. Driver, Bahwan Electronics, Furnishing & Trading LLC
MAY
2014 1] Ajaya Kumar, Assistant Manager – Commercial, Delta Co. Ltd. LLC | 2] Said Hashil Saif Al Shukailli, L.V. Driver, Human Resources and Administration Division | 3] Manikandan K, Audit Foreman, Internal Audit Division | 4] Abdul Rahim Sahrab Al Balushi, Public Relation Supervisor, Bahwan Projects & Telecoms LLC | 5] Nasser Khalifa Said Al Amri, Assistant, Bahwan Travel Agencies LLC | 6] Jasim Mohammed Khamis Al Salehi, Sales Assistant, Bahwan Building Materials LLC | 7] Abdul Rahim Said Musalem Al Hinai, Carpenter, Bahwan Furnishings & Trading LLC | 8] Yousuf Khalfan Al Alawi, Customs Clearance Executive, Middle East Shipping, Transport & Trading Company LLC | 9] Bhaskar Prasad, Warehouse Supervisor, Bahwan Electronics LLC | 10] Muthla Mohammed Ahmed Al Wahabi, Officer-Networking, Information Services Division | 11] Krishnakutty C. P., Secretary, Finance and Accounts Division | 12] Mohammed Raza Khan, Bio-Medical Technician, Bahwan Healthcare Centre LLC | 13] Jahir Hussain Jainulabtheen, Network Engineer, Bahwan IT LLC | 14] Mohammed Abdul Bari, Cashier, Bahwan Electronics, Furnishing & Trading LLC.
11 | Suhail 2014
oyees of the Month
JUNE
2014 1) Mohammad Shafaqat, Electrician, Delta Co. Ltd. LLC | 2) Narjis Nasser Abdullah Al Saadi, Senior Audit Assistant, Internal Audit Division | 3) Radhakrishnan A K, Senior Commercial Executive, Bahwan Building Materials LLC | 4) George M.V., Assistant Manager – Human Resources, Human Resources and Administration Division | 5) Salim Mohammed Said Al Rahbi, Helper, Bahwan International Properties LLC | 6) V. Srinivasan, Designer, Bahwan Projects and Telecoms LLC | 7) Asad Salim Salem Al Hajri, Carpenter, Bahwan Furnishings and Trading LLC | 8) Said Nasser Mohammed Al Wahaibi, Warehouse Officer, Bahwan Healthcare Centre LLC | 9) Harini Sudeep Padbidri, Assistant Manager-Systems, Information Systems Department | 10) Jokha Juma Saud Al Habsi, Senior Accounts Executive, Finance and Accounts Division | 11) K.P Mohanan Nair, Sales Supervisor, Bahwan Electronics LLC
JULY
2014 1] Saji C. Chacko, Auditor Supervisor, Internal Audit Division | 2] Sridhar Bharanikumar, Customer Support Engineer , Bahwan IT LLC | 3] Munira Juma Salim Al Omair, Counter Staff, Bahwan Travel Agencies LLC | 4] Mohd. Salim Said Al Battashi, Warehouse Assistant, Bahwan Projects and Telecoms LLC | 5] Shaiju Varghese, Commercial Executive, Bahwan Healthcare Centre LLC | 6] Said Masoud Said Al Rashidi, Counter Staff, Bahwan Building Materials LLC | 7] Saif Khalifa Abdullah Al Rubai, Clearance Executive, Bahwan Logistics LLC | 8] Sulaiman Mohd K Al Hadi, Sales Executive, Bahwan Steel LLC | 9] Issac John, Executive F&A, Finance and Accounts Division | 10] Nawal Shahdad Al Balushi, Programmer Information Systems Department | 11] Mohammed Qasim Al Balushi, Sales Executive, Bahwan Electronics LLC | 12] Rahma Sulaiman S Al Wahaibi, Admin Executive, Human Resources and Administration Division | 13] Abdul Sattar Ghala Mohd. Al Balushi, Sales Promoter, Bahwan Electronics Furnishing and Trading LLC | 14] Mohammed Khalaf Mohamed Al Yahyai, H V driver, Bahwan Furnishing and Trading.
12 | Suhail 2014
AUG
2014 1] Bader Khalid Suliman Al Shaibi, Service Technician, Bahwan Healthcare Center LLC | 2] Faisal Dil Murad Mohd Al Balushi, Sales Officer, Bahwan IT LLC | 3] Ishaq Rahmat U S Al Balushi, L.V. Driver, Bahwan Electronics LLC | 4] Baiju Joseph Kasmeer, Supervisor, Bahwan Logistics LLC | 5] Salim Rashid Mohammed Al Ruqeishi, Site Coordinator, Bahwan Projects & Telecom LLC | 6] Madivala Seetharama, Foreman, Internal Audit | 7] Khalfan Darwish M Al Fazari, Senior Sales Executive, Bahwan Travel Agencies LLC | 8] Syed Munir, Senior Software Developer, Information Service Department | 9] Huda Khamis Ibrahim Al Balushi, Officer - Accounts, Finance & Account | 10] Ibrahim Mohammed Ali Al Rubkhi, Executive, Bahwan Building Materials LLC | 11] Khalid Hakim Hamed Bani Arab, L.V. Driver, Bahwan Furnishings and Trading LLC | 12] Abdul Hameed H Al Musalami, Salesman, Bahwan Electronics Furnishing and Trading LLC | 13] Samiya Nasser Suliman Al Hinaai, Counter Sales Assistant, Bahwan Steel & Trading Company L.L.C | 14] Gopal S, Assistant Manager, Human Resources & Adminstration.
Special Award
Bidding adieu‌R Ramachandran In warm sendoff ceremony our MD gave a farewell honour to R.Ramachandran, Deputy General Manager (Services) from Bahwan Electronics, who retired after 32 years of service. As the head of after-sales-service Ramachandran has been a pillar of strength for Bahwan Electronics’ business where a lot depends on customer service support Apart from being technically sound, he was always very calm and sports a pleasing personality, treating customers and staff members with utmost respect. 13 | Suhail 2014
Mr. Trevor Anthony Fernandez, Assistant General Manager, Bahwan Healthcare Centre, was felicitated for completing 20 years of distinguished service with the Group. Having joined the company in January 1994, Mr. Trevor has played a pivotal role in bringing important agencies and developing the pharma division to a great extent.
Know your Colleague Mohammed Khamis Al-Araimi Assistant Manager HR & Administration Division. He is an expert on labour laws and company policies… He believes in and insists on TEAM WORK… 1] Please tell us about yourself. I am proud to have born in Sur, which is also the birthplace of our Chairman. I have a brother and five sisters. I am the second one in the family. My father was working in Royal Oman Police [ROP]. 2] Brief us on your educational qualifications? After completing my schooling in Sur, I went to Egypt to pursue my degree. I graduated in Business Management from the Arab Academy and subsequently, returned to Oman in 2003. 3] How long have you been working with Suhail Bahwan? I joined Suhail Bahwan Group in 2006 as HR Supervisor – which was also my first job. My father played a vital role in shaping my career, who advised me to join Suhail Bahwan Group. Over the last eight years, with the valuable support of my colleague and managers, I have moved to become an assistant manager. 4] What is your functional role? I am a recruitment specialist with a specific focus on Omanization. I scout for local talent across all industry verticals. I also specialize in employee relations and crisis management. 5] How has been your work experience so far? What have you learnt on the job? I have come a long way from being a shy person, who was afraid to handle issues and interact with people. My colleagues and management have been superb in mentoring and moulding me into a thorough professional. Today, colleagues call me for clarifications on company policies and labour laws. I am absolutely confident of handling any issues now.
6] What has given you immense job satisfaction in your career? Four years back, I met our Chairman and he personally motivated me to work hard. I still treasure that moment. Also, the key reason for me to reach this level in my career is purely because of the encouragement of my colleagues and TEAM WORK. 7] Give any suggestions for improving the work environment. You need two hands to clap! I firmly believe that TEAM WORK is the secret key to the success of a business. Also, focusing on internal recruitment and half-yearly performance appraisal will be more effective. 8] Your ambition in life…Future Plans? My aim is to become the HR Manager in Suhail Bahwan Group within the next few years. I also want to pursue my post-graduation to strengthen my academic qualifications. 9] Best day in life? [Answers after thinking a while…] National Day... Not only for me but for every citizen and resident of this beautiful country…This day marked the beginning of economic and infrastructure development in Oman. 10] How do you spend your leisure time? What are your interests/ hobbies? I like walking and jogging along the beach. I also frequent the gym. Sur Club is my favorite local team whereas Barcelona is the international club I whistle for. During the weekends, I travel to Sur to be with my family. 11] How did you celebrate Eid? Eid is the time when we meet elders and seek their blessings. After the routine family gathering and elaborate feast on the first day of the Eid, we went to Ras Al Hadd and camped there. Needless to say that it was an awesome experience! We do endorse Mohammed’s unwavering belief that together we can achieve more…Wishing you the very best in your career…
14 | Suhail 2014
MESTT RENAMED AS BAHWAN LOGISTICS
BAHWAN STEEL & TRADING COMMENCES OPERATIONS
In continuing with our brand strengthening and business review exercise, led by our Managing Director Ms. Amal Suhail Bahwan , one of our Group companies, Middle East Shipping and Logistics LLC has been renamed as Bahwan Logistics LLC.
Bahwan Steel and Trading LLC [BST] is the latest entrant to our Suhail Bahwan Group. The establishment of [BST] is another example of the Group’s proactive approach to the Government’s latest focus on assigning higher priority to the country’s infrastructure development through better availability of steel and non-steel allied products.
The new name not only strengthens the Suhail Bahwan brand equity but also seamlessly integrates with our group’s other companies all of which carry the Bahwan brand.
The range of products that BST deals with includes TMT bars, structural steel, angles, channels, “h” & “i” beam, MS plates & sheets, GI sheets, plain round bars, guard rails/crash barrier as well as commercial plywood, red wood & white wood.
Under the new name, Bahwan Logistics LLC will continue to provide the best of its services as always to all our customers.
Mr. Dharampal Singh Kapoor, a well-experienced person in the steel and trading industry has been appointed as the General Manager of the company.
BAHWAN HEALTHCARE CENTRE AND BAHWAN BUILDING MATERIALS MOVE THEIR BASES TO AL RAWAQ
In continuing with our organizational restructuring, two more of our flagship companies, Bahwan Healthcare Centre (BHC) and Bahwan Building Materials (BBM) moved their offices to our new headquarters Al Rawaq recently. With generous space, warm lighting and state-of-the-art offices and equipment, our colleagues at BHC and BBM now have a professional office environment to work more productively. Al Rawaq is already home to Bahwan IT, Bahwan Electronics, Bahwan Projects and Telecoms and Bahwan International Properties. 15 | Suhail 2014
COMPANY
NEWS
MUSCAT COLLEGE STUDENTS VISIT BAHWAN IT
BAHWAN IT CONDUCTS WORKSHOP ON IT SECURITY
Students from Muscat College got a first-hand experience of how a leading IT company in Oman runs its business as well its corporate work culture during their recent visit to Bahwan IT’s Head Office in Al Rawaq. Mr. Janaki Raman, General Manager of Bahwan IT, briefed the students on the business environment while stressing on the importance of team work to achieve success.
Bahwan IT, in association with US-based FireEye, Inc. specializing in automated threat forensics and dynamic malware protection against advanced cyber threats, conducted a technical workshop recently for IT security professionals. The workshop, attended by more than 50 delegates, highlighted ways and means to achieve complete threat protection from network to endpoint with the combined power of FireEye and Mandiant – another company that was acquired by FireEye during early 2014.
The visit was part of Muscat College’s focus on providing practical learning experience for students besides fostering industry-academia partnerships.
BAHWAN IT HIGHLIGHTS HP’S THIN COMPUTING SOLUTIONS
BAHWAN IT HOSTS VEEAM DAY Bahwan IT and its Swiss-based partner Veeam Software – specialists in backup, disaster recovery and virtualization management software for VMware and Hyper-V virtual environments - recently conducted a technical seminar on its backup and replication technologies and the advantages these can offer to business. Mr. Mehmet Gonullu from Veeam Software presented a macro perspective of the Veeam Management Pack for VMware, besides elaborating upon its monitoring, reporting and capacity planning capabilities. The seminar was attended by more than 40 IT professionals from different sectors such as education, government and banking. Seminar participants also had a chance to interact one-onone with Mr. Omar Akhtar, Regional Channel Manager of Veeam Software. 17 | Suhail 2014
Bahwan IT recently presented the latest range of thin client solutions from HP, its long-time business associate, to a select gathering of IT professionals from different industry sectors in Oman. Seminar participants were enlightened on the world’s first allin-one thin client powered by an Ethernet cable at only 13 watts [PoE Class I], how to achieve higher level of manageability, security and reliability using HP’s readyto-run Citrix- and HDX-ready Thin Clients that offer client virtualization solutions at lower costs and alleviate risks for businesses of all sizes.
BAHWAN IT WINS MICROSOFT’S COUNTRY PARTNER OF THE YEAR AWARD
Bahwan IT was recently bestowed with the Country Partner of the Year award for 2014 from Microsoft. In a gala ceremony held at Washington DC, USA, in the presence of nearly 1600 participants from 146 countries, the award was presented to Bahwan IT. Mr. M.K. Janaki Raman, General Manager of Bahwan IT recieved the award on behalf of the company. The glittering event was saw the global software giant’s top management team including Mr. Satya Nadella, the new CEO, who congratulated the award winners.
The award was given recognising Bahwan IT as an exceptional partner due to the best performance and the accomplishments by them during year 2014. Bahwan IT has been an Microsoft partner for more than 2 decades and have achieved many a milestones in the journey with Microsoft.
Congratulations to Bahwan IT team!
BAHWAN IT SETS UP STATE-OF- THE-ART BIOMETRIC SYSTEM FOR OMAN BANKS capture during transactions, especially when opening new accounts. The one-touch process is convenient, faster and risk-free for secure transactions enhancing customer experience to a new level.
Bahwan IT has been a pioneer in spearheading the biometric revolution in the Sultanate. Oman’s prominent banks that include Bank Muscat, NBO, Bank Dhofar and Bank Nizwa are currently using the bio-metric system deployed by Bahwan IT. The latest in this development is the state-of-the art bio-metric system recently set up for Bank Muscat which is compatible with the national identification card (NID).
In addition, the Ministry of Justice is using this technology at all its notaries across all 61 Wilayats and the “Information Technology Authority” whose Information Kiosks in all leading supermarkets and shopping centers across our country are equipped with technology both executed by Bahwan IT.
Congratulations to Bahwan IT team for this achievement.
The new system, available across Bank Muscat’s 137 branches, is aimed at improving efficiency and speed of transaction processing. The NID enables accurate data 18 | Suhail 2014
BE INKS PACT WITH MINISTRY OF HOUSING FOR SUPPLY OF AIR-CONDITIONING UNITS
Bahwan Electronics [BE] has bagged a large contract from the Ministry of Housing for supply and installation of air conditioners. The contract to this effect was signed recently by His Excellency Mr. Saif Bin Mohammad Bin Saif Al Shabibi, Minister of Housing and Ms. Amal Suhail Bahwan, our Managing Director, at a ceremony held at the Ministry of Housing. BE will be supplying and commissioning Toshiba brand of air-conditioning units in this prestigious project. Kudos to Mr. Parasuram Iyer, DGM, Bahwan Electronics, and his team for bagging this high-value contract.
BAHWAN ELECTRONICS AWARDED ISO 9001:2008 CERTIFICATION
It was another great day for Suhail Bahwan Group when Bahwan Electronics became the eighth company under our Group to receive the coveted ISO 9001:2008 Quality Management System certification from Bureau Veritas.
Quality is one of the foremost elements across our Suhail Bahwan Group companies and Bahwan Electronics receiving the ISO certification is a testimony to our unrelenting emphasize on quality.”
Our Managing Director and Board Member, Ms. Amal Suhail Bahwan, received the certificate from Mr. John D’ Rosario, Certification Manager, Bureau Veritas, Oman, during the award ceremony and Iftar held in July. The event was attended by trade partners and other distinguished guests.
At the same event three of Bahwan Electronics staff members- Ms. Radhya K Al Hasani, Mr. Sugumaran K and Mr. Joydeep Pyne, received their ISO auditor certificates for successfully completing 9001:2008 Quality Management System and internal auditor training course.
Receiving the certification, Ms. Amal Suhail Bahwan said, “I congratulate Bahwan Electronics for achieving this fantastic milestone. 19 | Suhail 2014
BAHWAN ELECTRONICS CONDUCTS COOLINE PRODUCT SEMINAR
BAHWAN ELECTRONICS WINS AWARD FROM TOSHIBA Bahwan Electronics [BE], the exclusive distributor of Toshiba’s e-Studio Multi-Functional Printers (MFP) product range in the Sultanate of Oman, has won the Best Performer Award 2013 in the MENA region from Toshiba for achieving higher sales in the color expansion category.
Bahwan Electronics [BE] conducted a product seminar recently on Cooline air-conditioning range from Saudibased Zamil Air Conditioners [ZAC], the largest supplier of air conditioners in the Middle East. Attended by more than 50 HVAC professionals from different industry segments including construction and hotels, the seminar provided a comprehensive overview of Coolline’s air conditioners and chillers meant for residential, commercial and industrial applications.
BE has achieved a major milestone by shifting consumer focus from black & white copiers to color MFPs through its sustained marketing plans, which resulted in significant increase in the sale of e-Studio MFPs. BE trumped more than fifteen distributors to win this prestigious award at the recently held Toshiba’s Annual Distributors’ Meet in Dubai. Mr.Joydeep Pyne, Deputy Manager received the award.
Congratulations to Parasuram and his team!
20 | Suhail 2014
are studded with high quality pearls and enhanced with bespoke patterns and embellishments that evoke beauty and intricacy. With six dazzling designs viz., Nautilus, Perola, Amaris, Mabe, Hyacinth and Juvel, every watch in the Raga Pearls collection is a beautiful harmony of delicate craftsmanship and cultured pearls combining to create stunning impressions. This unique range celebrates the spontaneous spirit of women and is a symbol of precious moments a woman experiences in her life.
BAHWAN ELECTRONICS UNVEILS ‘RAGA PEARLS’– An exclusive jewelry watch collection for women from Titan Bahwan Electronics [BE], the exclusive distributor of Titan watches in the Sultanate of Oman, unveiled a new range of exquisite luxury watch collection named ‘Raga Pearls’ from renowned Indian watchmaker Titan. Exclusively meant for women, the aptly named 25 jewelry watches
BE STAFF UNDERGO MITSUBISHI’S NEW PRODUCT TRAINING
Over 20 technical and sales staff from Bahwan Electronics underwent a daylong training with Mitsubishi engineers from Japan. The training was organized to educate and share technical knowledge on the new range of air conditioners with a revolutionary green technology which Mitsubishi will be launching soon. During the visit the Mitsubishi engineers also presented best sales performance award to BE. 21 | Suhail 2014
Know your Colleague Ibrahim Moosa Al Baloushi
Sales Manager Bahwan Electronics
He measures his talking… He is quietly efficient at work… He is the ‘go-to-man’ of Bahwan Electronics… 1] Please tell us about yourself. I was born in Sidab, Muscat, studied in Mabelah and have been living in Al Amerat for the last 10 years. Am happily married and have six children – one daughter and five sons. 2] Brief us on your educational qualifications? After my schooling, I studied at the Technical College under the Ministry of Manpower to hone my technical skills. This in fact provided me the right platform to launch my career. 3] How long have you been working with Suhail Bahwan? I joined the Bahwan Electronics showroom in Muttrah in 1992 and since then, I have continued to grow with the Group. Subsequently, I moved to Ruwi showroom in 1996 and then to Al Khuwair showroom in 1998. 4] What is your functional role? Initially, I handled showroom sales, but since 2000, I have been handling tenders, high-profile projects and major orders from the ministries and various government departments. I handle all product categories and brands that we represent. I also take care of collections. Now, I have a team of three people reporting to me. 5] How has been your work experience so far? Over the 22 years, I have seen lots of changes in the retail market and the way we do business. Technology has made our lives easier and I am proud to be part of a division that has brought such new technologies and products to the Sultanate, which has changed the way we work and live. I must commend the management for embracing change and technology in a big way.
6] Which project/assignment has given you immense job satisfaction? What have you learnt on the job? Success is never the destination but a journey by itself. Work satisfaction is insatiable and if we get more and more orders and keep achieving our targets, I am happy. But, we need to keep going and I am really thrilled that our efforts as a team have paid off rich dividends and have resulted in a multitude of orders including some prestigious contracts from the ministries of Education, Defense and Housing. The fact that these ministires have entrusted these huge projects to us is a testimony to the quality of work and the trust that they have in us. 7] Any suggestions for improving the work environment. As a progressive company adopting best practices, I would be happier if there is more interaction between employees to ensure a more conducive and effective work environment. 8] Your ambition in life…Future Plans? Professionally, I would like to take up more responsibilities so that I can scale new heights. Personally, I am determined to provide the best possible education to my children. Simply, I want to give them better than what I have got in terms of everything. 9] How have your parents influenced your life/career? I owe my interpersonal skills to my father, who was working with the Royal Oman Police. He taught me how to deal with people while my mother’s prayers have also helped in shaping my career. 10] How do you spend your leisure time? What are your interests/ hobbies? I like walking, swimming and going on picnics with friends and family. I am a huge fan of Barcelona Football Club and my favorite international team, other than Oman, is Argentina. And I do have the knack of picking up languages. Apart from Arabic, I am quite good at English and Hindi besides managing a smattering of Malayalam. Hats off to Ibrahim for saying that job satisfaction is insatiable. With committed professionals like him, Bahwan Electronics is sure to win many more prestigious orders!
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BAHWAN TRAVELS ANNOUNCES HOLIDAY SOUQ RAFFLE WINNERS Bahwan Travel Agencies [BTA], the largest travel consortium in the Sultanate of Oman, announced the winners of Holiday Souq Raffle, selected in a draw held recently at Bahwan Travels Office in CBD area in the presence of an official from the Ministry of Commerce and Industry.
HOLIDAY BAZAAR AT AL RAWAQ RECEIVES GOOD RESPONSE
Mr. C.K. Soni won the grand prize - a trip to Vienna [return airfare and 3-night stay] while S. Raja won a trip to Thailand [1-night stay in Bangkok, 2-night stay in Koh Samui and return airfare]. Other winners include Mr. Saud Al Busaidi [3-night stay in Jaipur with return airfare], Mr. Dinakara Koipady [3-night stay in Goa with return airfare] and Mr. Kasi Vishwanathan [2-night stay in Shangri-La Hotel, Abu Dhabi and AED 500-worth dinner voucher]. Carrying forward the momentum achieved through the Holiday Souq held during the first quarter of 2014, Bahwan Travel Agencies [BTA] pitched tent at Al Rawaq – our new corporate headquarters - to woo both discerning and aspiring travelers with its customary 10-EMI offer on various travel packages to destinations across the globe. As one of the first promotional activities in Al Rawaq, the Holiday Bazaar drew encouraging response from SBGH employees as well as other corporate tenants in the building.
Visitors to the Holiday Souq 2014 who booked a holiday package, had the opportunity to enter the raffle draw to win these fantastic prizes. The Souq was organized by BTA in association with its partners Emirates, Cosmos, Globus, Avalon Waterways, Monograms, Thomas Cook India, Amazing Thailand and Incredible India. 23 | Suhail 2014
Photo Credit: “Aurélien MORISSARD” | www.photo-am.fr
BTA HOSTS OFFICIALS FROM DIRECTOURS, FRANCE Bahwan Travel Agencies [BTA] played perfect hosts to Ms. Meriem Mahmoud from sales & reservation department of Directours, France along with photographer Mr. Morissard Aurélien, during their recent trip to the Sultanate of Oman. Directours, France has been working with BTA for some time now in bringing high value tourists to the Sultanate. The trip was a good opportunity for both to understand and appreciate the tourism potential of Oman so that they can bring in more business for us! Mr. Aurélien went on a shooting spree to capture the surreal beauty of the Sultanate through his lenses during the trip. And by looking at the photographs, we should say that the results are awesome indeed!
BTA HOSTS ITALIAN TRAVEL OPERATORS’ VISIT TO OMAN
Bahwan Travel Agencies [BTA] – in collaboration with its Italian representative office, Martinengo Communication, and the Italian Tourism Board – coordinated a FAM trip for 10 travel operators from Italy. BTA handled the ground arrangements seamlessly, with its own in-house fleet and guides, and air ticket sponsorship from Oman Air besides getting a host of hotels to offer complimentary stay. The Italian travel operators were floored by the efficiency and hospitality showered on them by BTA and its local holiday partners and vowed to reciprocate the same. 24 | Suhail 2014
BAHWAN TOURS PROMOTES OMAN AT UK ROADSHOW Bahwan Tours participated in a UK Road Show, conducted by the Ministry of Tourism, Oman, during May 2014 as a run-up to the summer – for travel operators in the Sultanate. Bahwan Tours leveraged the event to the hilt, promoting its inbound tourism packages for travelers and networking with trade partners.
SAIL IN STYLE WITH THE STARS As part of its summer campaign, Bahwan Travel Agencies [BTA] tied up with Bank Sohar to drive bookings for “Stars on Board” cruise. Under the offer, those who used Bank Sohar Excel credit cards to avail the “Stars on Board” cruise holiday from Bahwan Travels got a chance to win a 3 days/2 night all-inclusive stay in Dubai besides enjoying the convenience of splitting the payment into monthly instalments. “Stars on Board” cruise is offered by Norwegian Cruise Line JADE, which departs from Venice in Italy to Dubrovnik, Croatia and then proceeding to Mykonos in Greece, Kusadasi in Turkey and back. 25 | Suhail 2014
Know your Colleague MOZA ABDULLAH NASSER AL KINDI Ticketing Specialist Bahwan Travel Agencies From Zanzibar to Oman…From “Arabic Cell” to Bahwan Travels…From Corporate Sales to Counter Sales…her journey has been quite eventful… She has been with the Group for 26 long years. She believes there is simply no alternate to hard work and sincerity… 1] Please tell us about yourself. Our ancestors belong to Nakhal, though I was born and brought up in Zanzibar [Tanzania]. Born as the second of the nine children to my parents, we moved to Oman in 1987. Now I am happily married and have three children [two boys and a girl]. My husband is working as an engineer at the Muscat Inter Continental. We live in Al Amerat. 2] Brief us on your educational qualifications? I have done a diploma in ticketing from IATA. I have also undertaken several certification courses on tariff and ticketing besides attending training programmes conducted by various airlines and travel partners. I am extensively trained on the Sabre platform and have attended a course conducted by Japan Airlines in London. 3] How long have you been working with our group? This is my 26th year with Suhail Bahwan Group, having joined the legal department [then known as the Arabic Cell!] way back in August 1988. Subsequently, I moved to Bahwan Travels in the year 1990, and was immediately attracted by the travel industry work and have remained there ever since. 4] What is your functional role? I am a ticketing specialist and have been handling travel requirements of our Group companies, other corporates, high profile customers, implant sales and counter sales for many years. I have also supported branch services, especially the Sur branch. After being in the implant office of Schlumberger Oman for almost five years, I returned to the BTA HQ in 2013. 5] ] How has been your work experience so far? What have you learnt on the job?? It has been a fascinating journey so far and I thank the Group for nurturing me and providing opportunities to learn as well as contribute meaningfully. I work from the heart and that helps me in keeping up the passion day in and day out. 6] Which project/assignment has given you immense job satisfaction? I was adjudged the best staff in Bahwan Travels in the year 2000. I was also chosen to attend a Japan Airlines’ course held in London
besides being chosen to take part in FAM trips to Turkey and Qatar organized by the respective airlines. More than the awards and accolades, I feel most satisfied when members of the staff from Group companies and customers remember me and specifically ask for my services. In whichever area I have worked – either serving Group companies or taking care of corporate or counter sales – people have liked my services and wanted me continue whenever I was shifted. This has given me the immense job satisfaction more than anything else. 7] Give any suggestions for improving the work environment. There is simply no alternate for hard work and sincerity. I expect everyone, particularly the younger generation, to follow these two work principles that will help in enhancing the positive vibe across the organization. 8] Your ambition in life…Future Plans? Professionally, I would like to continue working with the same passion so that, one day, I would have my own private cabin and head a team! Personally, like any other parent, I would like to ensure best possible education for my children. 9] Anything unique you can remember about your birthplace i.e. Zanzibar? Oh yes…After coming to Oman, I went to Zanzibar twice – in 1994 and 2004. I was surprised when I couldn’t see anybody with whom I grew up with in my neighborhood as everyone seemed to have moved out. That was one of the most startling moments in my life! 10] How do you spend your leisure time? What are your interests/ hobbies? I love listening to and attending Islamic lectures. I also keenly watch news and follow developments on various issues. As a compassionate human being, I believe in justice. I do love shopping and spending time with my family and children. I also delight guests often by making Mandazi [East African Doughnuts], a Zanzibar specialty. We salute Ms. Moza for her unwavering commitment and passion towards work. And for sure we know now whom to get in touch to plan our next trip!!!
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PROJECTS & TELECOM CONDUCTS PRODUCT TRAINING PROGRAMME FOR CLIENTS
BPT DOES A ‘HAT-RICK’ WINNING ‘BEST CONTRACTOR OF THE MONTH’ AWARD FROM OMANTEL It has been a fantastic going for Bahwan Projects & Telecoms [BPT] as it won the Best Contractor of the Month Award consecutively for the third time from Omantel, its major partner and customer for several years. A real hatrick achievement for B&T winning this award for May, June and July 14. Omantel evaluates its major contractors on several key metrics that results in on-time project completion. Bahwan Projects and Telecoms was able to meet all the metrics and standards set by Omantel. The latest overall score of 92.42% is the highest till date in 2014.
BPT AND TELECOM ITALIA EXPLORE OPPORTUNITIES FOR BUSINESS COLLABORATION A 4-member delegation from Telecom Italia – comprising Mr. Paolo Murri, Mr. Fabrizio, Mr. Umberto and Ms. Giselda – recently visited Oman and met Bahwan Projects and Telecoms [BPT] team for potential business collaboration in terms of joint bidding for telecom and broadcasting projects from Omantel, Nawras, various ministries and the enterprise market. Mr. Yasser Mohammed Kheir, General Manager of BPT, along with his deputy Mr. Prabhakar Seshan and other senior staff members Mr. Avid D’Souza and Mr. Ravishankar, spearheaded the discussions. 27 | Suhail 2014
Bahwan Projects and Telecom (BPT) recently organized a product training programme on OTN (Open Transport Network) system for two of major clients; the PDO (Petroleum Development Oman) and OOCEP (Oman Oil Company Exploration and Production) OTN is an important telecom backbone system from Belgium, used extensively in mission critical projects like Oil & Gas. This hands-on training is part of BPT’s standard project management to provide the much-needed knowledge impartation for Project Engineers, Technicians, Maintenance Crew for successful maintenance of the systems. This helps the crew to handle the critical infrastructure in professional error free method.
BPT ENGAGES 3M FOR POTENTIAL COMMERCIAL TIE-UP Bahwan Projects & Telecoms [BPT] held discussions with global giant 3M for a potential partnership to represent its Nouvec 1230 fire suppression solutions in the Sultanate of Oman. 3M was represented by Mr. Khaled Saad, Accounts Development Manager and Mr. Kamal Abelhamid, Business Development Manager whereas Mr. Yasser Mohammed Kheir, General Manager led the BPT team comprising senior officials Mr. Shital Sawant, Mr. Avid D’Souza and Mr. Ravishankar.
NEW LEICA CUSTOMER SERVICE CENTRE OPENS AT AL RAWAQ Bahwan Projects & Telecoms (BP&T), the exclusive distributors for Leica Geosystems survey products in Oman, have opened a new customer service centre at Al Rawaq recently. The centre, with state-of-the-art servicing and calibration facilities, will provide all round repairs and service to its customers using Leica’s wide range of products comprising of Total Stations, High Definition Scanners, GPS/GNSS Receivers, Robotic Total Stations, Digital Levels and Automatic Levels.
In addition to providing periodic servicing and calibration, the centre provides its customers annual service contracts, extended warranties and annual maintenance contracts.
All the best BP&T team!
The service centre further emphasises our commitment to serve customers even long after we have delivered and installed our survey instruments. In addition to repairs and service, BP&T also help users acquire the technological knowhow and skills to get the maximum benefits from these equipment through its training programs offered by well-trained survey system specialists. 28 | Suhail 2014
BAHWAN HEALTHCARE CENTRE LAUNCHES SANIPILL® IN SAUDI ARABIA
BAHWAN HEALTHCARE CENTRE’S BLOOD DONATION DRIVE EVOKES GOOD RESPONSE More than hundred people from all walks of life, including working professionals, housewives, youngsters and employees of Suhail Bahwan Group companies, donated blood during the Blood Donation Camp held at the Bahwan Medical Centre in Al Khuwair on 24 May 2014. Held in association with the Central Blood Bank, Department of Blood Services, Ministry of Health, the camp was a resounding success with over 130 units of blood being collected in a span of five hours.
Following the recent launch in Oman and the UAE [during the Arab Health 2014], Bahwan Healthcare Centre [BHC], introduced Sanipill® - a portable, easy-to-use device that sanitizes and deodorizes pillows and duvets– at the Saudi Health 2014 held at the Riyadh International Convention and Exhibition Center. BHC is the exclusive sales, distribution and service partner of Sanipill® for the entire Gulf region. Manufactured and patented by Rack System®, Italy, Sanipill® - the first of its kind and only patented machine in the world – uses Ozone to oxidize and neutralize dust mites, bacteria, viruses, fungi and pollen particles, both inside and outside the pillows, and thereby minimizing the risk of spreading infections.
Ms. Amal Suhail Bahwan, Managing Director and Board Member of the Suhail Bahwan Group, inaugurated the camp in the presence of Dr. Sabria Al Hashami, Director, Department of Blood Services, and other officials from the Ministry of Health. Ms. Amal Suhail Bahwan also honoured Mr. Hamad Al Khorousi, who has donated blood more than 100 times with a memento in appreciation of his selfless act.
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Sanipill® will be particularly useful in hotels and hospitals, where pillows are used repeatedly for large number of guests and patients and sanitization of pillows and beds becomes mandatory. It can also play an important role in airlines, cruise ships, resorts, residences, barracks and any other place where pillows and beds are used by multiple users.
BHC MOOTS AUTOMATION OF BLOOD BANKS IN OMAN
BHC SUPPORTS ROYAL HOSPITAL’S PERITONEAL DIALYSIS AWARENESS PROGRAMME Bahwan Healthcare Centre [BHC] joined hands with the pediatric department of the Royal Hospital to conduct an awareness programme on peritoneal dialysis [PD] - a treatment method used for patients with severe kidney ailments – recently. The programme was immensely useful to pediatric nephrology patients as it provided an overview of the affordable, home-based therapy that allows for an easier adaptation onto dialysis and delivers better clinical results and boosts success rate.
Following a nod from the Directorate of Blood Services, Ministry of Health, Bahwan Healthcare Centre [BHC] recently conducted the first scientific immunohematology workshop on BioRad [DiaMed] automation of various blood banks in the Sultanate of Oman. The workshop highlighted the distinct advantages of automating the blood banks across the country including those in Sultan Qaboos University Hospital, Armed Forces Hospital and various regional blood banks under the Ministry of Health [MoH]. Regional representatives from BioRad - Mr. Julien Pizzuto, Regional Manager; Mr. Sameer Ahmad, Product Manager; Mr. Hussam Qatanani, Sales Manager and Mr. Abdelrahman Abushehab, Product Specialist came down to Oman to conduct the workshop at the Park Inn hotel.
BHC ORGANIZES FIRST SCIENTIFIC HAEMATOLOGY WORKSHOP
Encouraged by a positive response from the Laboratory Committee, Ministry of Health – the key decision maker for laboratory purchasing – Bahwan Healthcare Centre [BHC] conducted the first scientific haematology workshop on Sysmex 5-Part Haematology Analyser to a select user group across the Sultanate of Oman. Held at the Crowne Plaza, the workshop was attended by heads of the haematology departments and chief technicians from various hospitals. Application Specialists from Sysmex Middle East Office in Dubai – Ms. Sahar Eldeiwah and Mr. Ihab Khalaf – and Mr. Ijaz Mohammad, Engineer visited Oman to conduct the 2-day programme. BHC aims to leverage the positive response to this year’s workshop like it did last year by bagging orders for 10 new units. 30 | Suhail 2014
BHC AND COLTENE YEARN TO PERFECT YOUR SMILE
BHC CONDUCTS DEMO ON COLTENE’S DENTAL PRODUCTS Bahwan Healthcare Centre [BHC] and its Swiss-based principal COLTENE – a global leader in dental consumables and small equipment covering the whole dental treatment process - recently conducted a lecture and hands-on session on “Hyflex CM Rotory Files” to private dentists. Held at the Al Falaj Hotel in Ruwi, more than 25 dentists attended the demonstration that provided a bird’s eye view of the key advantages of using Hyflex CM that has the ability to follow the anatomy of the canal very closely, reducing the risk of ledging, transportation or perforation.
Bahwan Healthcare Centre [BHC], in association with its Swiss-based principal COLTENE, conducted a day-long lecture session on Digital Smile Design – a multipurpose conceptual protocol that strengthens the diagnostic abilities through an extra-and-intra oral aesthetic and structural evaluation, and enhances the patients visual perception, education, increasing the effectiveness of case presentation and accordingly case acceptance. Presented by Dr. Rajiv Verma, more than 50 dentists attended the demo sessions of various impression techniques and procedures.
BHC SPONSORS PEDIATRICS WORKSHOP
Continuing with its strategy of supporting industry initiatives, Bahwan Healthcare Centre [BHC] extended its support to “Evidence-based Pediatrics Practice Workshop” organized by the Child Health Department of the Sultan Qaboos University Hospital in Golden Tulip Hotel recently. 31 | Suhail 2014
DELTA CONDUCTS TRAINING ON LIGHTING FUNDAMENTALS
DELTA LAUNCHES FRENCH-STYLE OUTDOOR LED LIGHTING FIXTURES Delta Co Ltd. LLC – a key distributor of marquee commercial and lifestyle building products in the Sultanate of Oman – has launched an extensive collection of decorative, outdoor LED lighting range from Roger Pradier, France, its partner for more than two decades. Mr. Olivier Kollmannsberger, Export Manager from Roger Pradier, explained the salient features of its latest LED product suite, during the recently held launch-cumtechnical seminar at the Crowne Plaza that was attended by architects, construction consultants, real estate contractors and key government officials.
Our group company, Delta had taken initiative to conduct a functional training on “Lighting Fundamentals” for BBM/Delta electrical team. The full day training held at Al Rawaq Training and Development Centre has benefited the participants to refresh as well as discover basic critical knowledge on lighting. Sanjay Tiwari -DGM Electrical, conducted the training programme giving the participants a complete overview of various lighting fundamentals and principles that would help them interact with customers better. The training was aimed at developing in house competency for better specification management and consultancy in an increasingly competitive environment. These training programs will be helpful to develop stronger and technically stronger SBGH electrical team for sure.
Renowned for the quality of their materials, with a corrosion-resistant aluminium treatment guaranteed for 25 years, Roger Pradier lighting fixtures - comprising a seamless blend of classic and modern finishes and colours - would be a perfect choice for bollards, suspended wall fittings, lamp posts and pendants.
The programme received a very positive feedback from all participants who have demanded next level training too. 32 | Suhail 2014
BFT MAKES A MARK AT THE OMAN OFFICE SHOW 2014 Following the successful participation last year at the Oman Office Show, Bahwan Furnishings and Trading (BFT) took part in this year’s edition as well. Mr. Khalfan bin Saleh al Naabi, Adviser of the Ministry of Sports Affairs, who opened the exhibition also visited our stall.
BFT TEAM VISITS CHINA INTERNATIONAL FURNITURE FAIR 2014 Bahwan Furnishing and Trading’s (BFT) General Manager Mr. Tushar Vaidya and Marketing Manager Narendra Banarse recently visited China International Furniture Fair 2014 held in Guangzhou, hailed as the biggest furniture exhibition in the world. Tushar and Narendra met with several manufacturers, vendors and suppliers to source innovative furniture ranges and identify new vendors and suppliers – a great opportunity to save thousands of Riyals in sourcing exercise.
BBM EMPLOYEES GET FIRE RESPONSE AND FIRST AID TRAINING As part of equipping employees with necessary auxiliary skills, 86 employees from Bahwan Building Materials recently received Initial Fire Response and First Aid training. The Initial Fire Response training included fire awareness in workplace, practical fire extinguisher training, identifying fire protection equipment in buildings, etc. The First Aid training provided a set of practical skills needed to recognise major illnesses at workplaces and provide first aid. The programmes were arranged by the Training and Development section of Human Resources and Administration Division. 33 | Suhail 2014
Mr. Tushar Vaidya, General Manager and his team welcomed Mr. Khalfan and took him around the stall explaining the products on display. He also explained the business activities of BFT. The Oman Office Show attracts a wide range of manufacturers and suppliers of office equipment, furniture, interior designs and decorations.
SOHAR INTERNATIONAL UREA & CHEMICAL INDUSTRIES RECEIVES HIGHEST BRITISH HEALTH AND SAFETY AWARD
One of our flagship group companies, Sohar International Urea & Chemical Industries (SIUCI), has recently been awarded Five Stars rating in Occupation Health & Safety (OH&S) by the British Safety Council (BSC). In addition, SIUCI has also renewed its ISO-9001, ISO14001 and OHSAS-18001 Certifications until July 2017.
OMAN CERAMICS TO SUPPLY OVER OMR 1,000,000 WORTH OF SANITARY WARE TO AL HAIL GREENS PROJECT Oman Ceramics Co., SAOG has won a massive order worth over OMR 100,000 to supply its “Wave” range of sanitary ware, fixtures, bathroom faucets and accessories to the Al Hail Greenfield Project being developed by Suhail Bahwan Charitable Trust [SBCT]. Developed as a commercial-cum-residential hub, Al Hail Greenfield Project, will comprise nearly 1500 units of villas, townhouses and apartments as well as some high-end retail joints.
BEC’S GENSET DIVISION IS A WINNER Recently, the Genset Division of Universal Engineering Services LLC, a BEC company, was awarded the “Winner’s” Trophy in a “Sell more, Win more” competition held by Cummins in the Middle East & Africa Region. (EMAR)
At SIUCI Quality, Health, Safety and Environment (QHSE) are accorded highest priority demonstrated by the implementation of its Integrated QHSE Management System (IMS). Over the years SIUCI has cultivated an excellent QHSE culture within the organization.
Congratulations to SIUCI team!
Mr. Antonio Leitao, Vice President and Mr. Alok Joshi, Director, Cummins Power Products, EMAR, presented the award to Mr. Priyadersh Sreerangan, Sales Engineer and Mr. Rahul Chaugule, Sr. Sales Manager of Genset Division. Recognizing the achievement, Mr. Ajeet Walavalkar, Chief Operations Officer, BEC, congratulated the Genset division’s sales team in presence of General Manager Corporate Mr. Ajay Jhavar and other senior management of BEC. 34 | Suhail 2014
BEC RECEIVES HEALTH, SAFETY AND ENVIRONMENT (HSE) CERTIFICATIONS One of our flagship group companies, Bahwan Engineering Company (BEC) has been accredited with ISO 14001 & OHSAS 18001 for its Health, Safety and Environment (HSE) Management system from Bureau Veritas. BEC’s HSE management system is based on the Total Quality management (TQM) principle emphasizing on continuous improvement and integrating HSE aspects in every business endeavor with a proactive approach to HSE MS. BEC is the first company in its category to achieve ISO 9001 certification for “Project Management and Construction activity comprising Civil, Mechanical, Electrical and Instrumentation works associated with Oil, Gas, Power and Industrial Projects” in Oman.
Congratulations to BEC team.
BEC ELEVATORS AND ESCALATORS DIVISION’S OUTSTANDING PERFORMANCE RECOGNISED The Sales team of BEC’s Elevators and Escalators Division was congratulated by Mr. Ajeet Walavalkar, COO for winning the “Outstanding Bookings Growth In The Year 2013”, award among the Middle East & Africa region distributors, from the President of SIGMA Elevator Company, Mr. IK Seo Cho. Mr. Bora Gulan, Vice President, Integrated Solutions - Strategic Accounts, UTC, presented the award to the team and Industrial Projects” in Oman. 35 | Suhail 2014
Our Managing Director and Board member Ms. Amal Suhail Bahwan visited Tehran and Isfahan recently as part of her business tour to explore collaborative business opportunities. Ms. Amal Bahwan met with several prominent business group heads and held discussions on the possibility of joint ventures between SBGH and Iranian business houses.
OBESITY The Killer Disease.......
Let us admit…. Most of us love to eat very rich, fatty foods despite knowing the fact these are fatty and can cause more harm than good to our health. Then why we continue to eat such foods? Scientists are still searching for the answers, but it appears that our brains subconsciously encourage the consumption of such calorie-rich foods, even at the expense of good health. Quite simply, these foods bring us pleasure. The result? Overweight and obesity. But the bitter fact is that overweight and obesity can lead to several disorders and diseases. According a WHO study overweight and obesity are leading risks for global deaths. Around 3.4 million adults die each year as a result of being overweight or obese. In addition, 44% of the diabetes, 23% of the ischemic heart disease and between 7% and 41% of certain cancer diseases are attributable to overweight and obesity. Another regional survey says women are affected more by obesity than men in the Middle East as only 10-12% of women exercise.
• Dietary habits that includes consumption of red meat, refined grains, high-fat, high-sugar, high-salt, energydense and micronutrient-poor foods, cause obesity. • During pregnancy, a woman’s weight increases. Some women find is difficult to lose this weight after the baby is born. This weight gain may contribute to the development of obesity in women. • Too little sleep can cause changes in hormones that increase your appetite. You may also crave for food with high calories and carbohydrates, which can contribute to weight gain.
The Middle East and North Africa [MENA] region is reported to have the highest prevalence of diabetes in adults in the world at 16%.
• Some medications can lead to weight gain if you don’t compensate through diet or physical activity. These medications include some antidepressants, anti-seizure medications, diabetes medications, antipsychotic medications, corticosteroids and beta blockers.
We spoke to Ms. Mona Moghrabi, Clinical Dietician, Muscat Private Hospital on this issue
• Some medical problems, such as arthritis, can lead to decreased activity, which may result in weight gain.
What causes overweight and obesity? On an average a physically active man needs around 2,500 calories per day, while a woman needs 2,000. If we eat any more, the extra energy is stored, mostly as fat. When excessive amount of fat keeps adding up to a person’s body, it leads to overweight and then to obesity. • Obesity is prevalent particularly in urban settings where most people are used to sedentary lifestyle with less physical activity. • Overweight and obesity occurs when there is energy imbalance between calories consumed and calories spent.
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Can obesity be controlled, if not cured? How do we maintain a balanced healthy body? There are very simple ways to tackle obesity: Engage in regular physical activity/exercise such as regular walks, cycling and light exercises in a gym for at least 30 minutes a day for five days a week. u
Make healthier choice of foods; Focus on portion size. Watch the portion sizes in fast food and other restaurants. Cutting back on portion size will help you balance energy IN and energy OUT. u
Ms. Mona Moghrabi How do we measure obesity? Body Mass Index [BMI] – a person’s weight [in kilograms] divided by the square of his/her height [in meters] - is one way of measuring obesity. A person with a BMI of 30 or more is generally considered to be obese. A person with a BMI equal to or more than 25 is considered overweight. What are the health-risks of being obese / overweight? • Cardiovascular diseases [mainly heart disease and stroke]. • Musculoskeletal disorders – especially osteoarthritis, affecting the joints such as knees, making it difficult to walk even a few meters. • High blood sugar, high blood pressure, high triglycerides and low HDL cholesterol. • Breathing disorders, including sleep apnea, a potentially serious sleep disorder in which breathing repeatedly stops and starts. • Non alcoholic fatty liver disease, a condition in which fat builds up in the liver and can cause inflammation or scarring. • Cancer, including cancer of the uterus, cervix, endometrium, ovaries, breast, colon, rectum, esophagus, liver, gallbladder, pancreas, kidney and prostate. • Type 2 diabetes, Gallbladder disease & Skin conditions, including poor wound healing.
u Limit the use of TVs, computers, DVDs, and videogames
because they limit time for physical activity. Health experts recommend 2 hours or less a day of screen time that’s not work- or homework-related. u
Limit energy intake from total fats and sugars
Eat more whole grains, vegetables, fruits, legumes and nuts u
u
Avoid sugary, fizzy drinks.
Keep track of your weight, body mass index, and waist circumference. Also, keep track of your children’s growth. u
It is always recommended to consult a qualified clinical dietician for any weight –related issues such as diabetes, heart and kidney diseases and in general, any diet related issues.
Most of our Suhail Bahwan residences have modern gymnasiums equipped with state-of-the-art machines and qualified instructors. We encourage not only our staff members but also their family members to use them regularly and be fit and healthy. 38 | Suhail 2014
TOP OF THE CHART...LAKSHAYA Lakshaya Soin, son of Mr. Ravinder Soin working in the Finance & Accounts division of Suhail Bahwan Group, came out as the school topper in the Commerce stream of Indian School Muscat for the academic year 2013-14.
MEET THE BAHWAN DAZZLERS…FROM BHC All work and no play makes Jack a dull boy…Our friends at BHC knew this well and so they decided to launch their own cricket team. Aptly named “Bahwan Dazzlers”, the team is out to dazzle Oman by donning bright yellow outfits! The intent behind the formation of Bahwan Dazzlers was to encourage employees of BHC across departments to come together and play as a team. A total of 36 employees signed up immediately upon the formation. The team has already played 30 odd matches and some of its players were recognized for their exceptional skills at the matches held during the recent Eid Holidays. Keep it up Bahwan Dazzlers! 39 | Suhail 2014
He secured a whopping 95.6% of marks. Join us in wishing Lakshaya all the best in his future endeavours.
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a ail Bahw h u S h k i She ng boy as a you
The firs t shop t hat bro Sheikh th Suhail a nd Saud ers B ahwan set up i n Mutra h
Down the memory lane… From humble beginnings as a small trading shop in Mutrah forty nine years ago, our Suhail Bahwan Group has grown to become one of the prominent corporate entities in the Sultanate of Oman. During the course of these five decades, we have seen several events/happenings and landmarks many of which have been photographed and preserved for posterity. Here we present you a first set of photos that you like to cherish….
Brothers Sheikh Suhail and Saud Bahwan in the 80’s
BAHWAN IT CELEBRATES
ONAM FESTIVAL
SUHAIL BAHWAN GROUP HOSTS IFTAR FOR EMPLOYEES & BUSINESS ASSOCIATES Driven by its deeply entrenched corporate value of “One Team, One Family”, various business units and support divisions of Suhail Bahwan Group hosted Iftar evenings for their employees and business associates during the holy month of Ramadan. In total, ten business units - Bahwan Healthcare Centre, Bahwan IT, Bahwan Projects & Telecoms, Bahwan Electronics, Bahwan Building Materials, Delta, Bahwan Steel & Trading, Bahwan Furnishings & Trading, Bahwan Logistics and Bahwan International Properties – played perfect Iftar hosts, keeping up with the spirit of Ramadan.
Employees from support functions such as Information Services, Finance & Accounts, Internal Audit, Human Resources & Administration, Legal, Projects & Design, Media & Communications as well as staffers from the offices of the Chairman and the Managing Director, also joined their colleagues from various business units during the gatherings. Iftar evenings proved to be a perfect avenue for employees and business associates to meet and greet fellow colleagues and professionals, whom they have not met for a while, and re-energize their camaraderie among them.
r a t if
SUHAIL BAHWAN GROUP HOSTS IFTAR FOR EMPLOYEES & BUSINESS ASSOCIATES Driven by its deeply entrenched corporate value of “One Team, One Family”, various business units and support divisions of Suhail Bahwan Group hosted Iftar evenings for their employees and business associates during the holy month of Ramadan.
as well as staffers from the offices of the Chairman and the Managing Director, also joined their colleagues from various business units
In total, ten business units - Bahwan Healthcare Centre, Bahwan IT, Bahwan Projects & Telecoms, Bahwan Electronics, Bahwan Building Materials, Delta, Bahwan Steel & Trading, Bahwan Furnishings & Trading, Bahwan Logistics and Bahwan International Properties – played perfect Iftar hosts, keeping up with the spirit of Ramadan.
Iftar evenings proved to be a perfect avenue for employees and business associates to meet and greet fellow colleagues and professionals, whom they have not met for a while, and re-energize their camaraderie among them.
r a t f i
Employees from support functions such as Information Services, Finance & Accounts, Internal Audit, Human Resources & Administration, Legal, Projects & Design, Media & Communications