Jobs, Industries and livelihood opportunities we address I reckon that in the long term most industries will find their relevance in the new normal. In the short term (1 year at least), it is obvious that the pandemic will have a significant impact on tourism, travel, hospitality, entertainment, retail, beauty and wellness industries. The ones which will see some increase in demand include IT/digital, ITES/BPO, healthcare, logistics, agriculture and agriculture related. How the manufacturing, auto, banking, insurance sector will bounce back – but how long will it take – months or quarters or longer, is a wait and watch for me. We will need to watch this space and start looking at the opportunities at a much micro-level – at specific job roles. E.g. in logistics it is the last mile delivery which will see a huge demand, in healthcare – tele-calling/telemedicine – prescription writers, health insurance back office, etc. could see a surge. Likewise, on the self-employment front, products and services involving discretionary spending will see challenges for some time. These include beauty parlors, tour planners & operators among others. Those addressing essentials, healthcare-related services/products could see an uptake. While these are macro-level expected trends, we need to have a deep connection with the industry partners to understand these opportunities as they emerge. We also must learn from our alumni and communities we connect with. Collectively these avenues will help us learn, plan and evolve quicker.
IMPACT OF PANDEMIC ON INDUSTRIES
• • • • •
IT/ DIGITAL ITES BPO HEALTHCARE LOGISTICS AGRICULTURE RELATED
• TRAVEL AND TOURISM • HOSPITALITY • ENTERTAINMENT • RETAIL • BEAUTY AND WELLNESS
At the level of skills being important in the coming days, it is a no brainer that effective use of digital technologies to function is a core skill many jobs will need. This means communicating effectively, being adept at using different digital collaboration solutions, selling through digital channels, etc. Compilation: Vishwas Rajput
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