TEAM POWER INTERNATIONAL Business Excellence through Winning Strategic Insights
“Leaders don’t create followers. They create more Leaders.” - Tom Peters
OUR VISION Facilitating winning strategies and world-class performance solutions.
OUR MISSION Through our deep understanding and total commitment to the KK Cycle of Excellence, we facilitate the strategic transformation of individuals, groups and organizations to achieve strategic and operational supremacy. This is our grand goal and primary objective.
OUR VALUES Team Power shall always be a reflection of an uncompromised commitment to the following values: STRATEGIC SOUNDNESS : We have a shared vision of our own future and the winning future of each one of our stakeholder groups. O P E R AT I O N A L C A PA B I L I T I E S : W e f u l ly understand and deeply appreciate the value of continuous reinvention of our operational capabilities. PERFORMANCE FOR RESULTS : We track the performance of our team, customers, suppliers, partners, investors and the community on a regular basis. We adjust performance to provide maximum results to the achievement of our vision.
What We Stand For
LEADERS : We nurture leaders at every level and function in organizations. We believe that the essence of of a true leader is a balance of passion, competence and performance. TEAMS :We create winning teams through interdependence, structure and cooperation. We assist teams to evolve into positions of collective leadership by becoming transformational teams in their organizations. These transformational teams serve as incubators for the future leaders of their organizations. STAKEHOLDERS FOR LIFE : We are committed to build an integrated, lifelong network of professional team members, loyal strategic p a r t n e rs , d e l i g h t e d c u s t o m e rs , r e l i a b l e suppliers and confident investors, within the framework of a proud, harmonious community.
WHERE DO YOU WANT TO TAKE YOUR BUSINESS ?
We know that staying profitable in
for both government and business
collaborative partnership with
today’s market is no easy feat. And
sectors. With over 25 years in
Clients to find the hidden
with the explosion of consultancy
management consultancy, our
potential of people and the
options, the argument is no longer
ability to add value comes from
business. And we’re never
about the effectiveness of plans
our wide range of experience in
satisfied. We believe that the only
and programs; it’s about proving
observing and contributing to
way our Clients can become, and
the commercial value of strategic,
good management practice,
remain, leaders, is by pushing
a c t i o n a b l e i n fo r m a t i o n a n d
coupled by the expertise of our
ourselves and our work harder
insights.
Consultants in tr ansferring
than the competition pushes us. We
skills and methodologies across a
track the impact of our work on
Team Power International (TPI) is a
variety of industries and market
business results and success. And
team-based, know -how driv en
segments.
we measure it against our own
Our approach is based on a more
standards.
organization, committ ed
to
creating a culture of excellence
tough, ne w class, s tr ategic
What we normally attribute to a Consultancy firm, be it experience with management, strategic technology, marketing wisdom or plain creativity, are really properties bourne of people. Team Power International (TPI) is a gathering of the best of many. Our Consultants are hardcore, experienced professionals from a variety of management and consulting backgrounds — all with proven track records in their respective fields. The myriad of disciplines alive in the team empower each member to understand the increasing and often conflicting demands thrust upon today’s executives. From the more senior people who brought to the team exhaustive experience in innumerable industries, individuals who carry the values we want, to those who started off with us and were trained correctly, Team Power talents define the overall quality of the organization. Together — coalesced for a Client or on a project — they are awesome.
A Fine Assemblage Of Talents
Strategy & Planning
Given the pressures of managing corporate business environments, it’s often difficult for organizations to step back and look at the bigger picture. Team Power International can help you
¢ Setting the Strategic Direction
set directions and build roadmaps
¢ Strategic Plan Development
to le ver age your asse ts. By
¢ Facilitation of Strategy Plan
bringing valuable insights to your
Formulation
organization’s planning process
¢ Strategy Evaluation & Audit
and a business-focused plan that
¢ Strategy Facilitators
m e e t s yo u r f u n c t i o n a l a n d operational needs, Team Power delivers customer-centric and results-driven strategies that can propel your business to new heights.
TEAM POWER STRATEGIC PLANNING FRAMEWORK
Action Plans Action Plan Strategies
Strategies Objectives& Objectives
l
Ex
Accountability Performance & Results
na er nt t /I en al sm rn es te ss Ex A
te rn As al/ se In ss te me rn n t al
Resource Allocation
Goals Strategic Goals MissionMission & Guiding Principles & CSF
Vision
At the heart of Team Power’s success in Strategy consultancy is the Strategic Planning Framework, a business planning model that can help you focus on a systematic, objective overview to help ensure that your business moves forward in an integrated, effective way. Together with your team, Team Power can deliver invaluable, sound str ategic insights and put your long-term goals within your reach.
Quality & Excellence
Organizations who are focused on surviving volatile market movements, aggressive competition and changing consumer demands considers
quality
and
organizational excellence as vital components of continual business improvement. Team Power International’s Quality & Excellence consultants can help you align business operations with vision, integrating continuous improvement into standard business operations, and creating a common improvement language within your organizational structure. From quality assurance, through compliance to business excellence, our approach to Quality & Excellence will help you improve the efficiency and effectiveness of your management and employees.
¢ ISO 9001:2000 ¢ EMS, QMS, OHSAS, HACCP ¢ DGEP ¢ DQA ¢ EFQM ¢ Sheikh Khalifa Award for
Excellence
Business Processes Building the business through fast, efficient and controlled operations is of paramount importance for organizations who want to enhance service delivery and survive cut-throat competition. Team Power provides workflow management services
to help you
Document current business practices or redesign business processes to achieve operational efficiencies, improve output and ensure good corporate governance and audit. Our team of business process experts also develops new business processes, particularly for new systems and initiatives.
Stakeholder Relations
To ensure the success of a project or change initiative, organizations must address the interests and concerns of everyone who has a
¢ Stakeholder Analysis
stake in the outcome. Team Power
¢ Customer Relations
International can help you manage and respond strategically within a multi-stakeholder landscape. By
Management ¢ Employee Relations
Management
ensuring that strategies are well-
¢ Supplier Relations Management
understood and that result
¢ Partner Relations Management
measures are identified for both
¢ Investor Relations Management
immediate
¢ Community Relations
and
long-term
relationship management, Team Power International has built special expertise in facilitating the success of relationships between groups and organizations in different sectors.
Management ¢ Stakeholders Facilitators
TEAM POWER’S STAKEHOLDERS MODEL
VISION, MISSION & STRATEGIES
PERFORMANCE MEASURES
CULTURE
STAKEHOLDERS Customers Employees Stockholders STRUCTURE
Suppliers
TECHNOLOGY & OTHER COMPETENCIES
Government Communities Others PROCESSES
RESOURCES
PEOPLE
Team Power’s Stakeholders Model p r ov i d e s t h e f r a m e w o r k f o r identifying various stakeholder groups and clearly defining the goals, strategies and objectives that would best meet the needs, expectations and aspirations of each of these unique segments.
Knowledge Management
As a number of industries become increasingly knowledge-intensive, more companies are now realizing the fundamental role of knowledge management as a means of achieving strategic advantage. Team Power International offers a wealth of knowledge management experience to ensure that knowledge and content is shared across departments, suppliers and business partners to increase efficiencies and eliminate duplication of effort. Coupled with best practices, enriching insights and experience, Team Power can help you better manage your knowledge assets to improve decision-making.
HRD Solutions The changing role of the HR Department elevates HR practitioners to the position of enablers of business strategies. In addition, the HR Departments of today need to be talent managers of tomorrow. As such, the challenge for HR is how to find and manage talented people: smart business
¢ Competency Profile &
Dictionary ¢ Audits & Assessments ¢ Training & Development ¢ HR Excellence Methodology
people who are technologically
¢ Performance Management
l i t e r a t e , g l o b a l ly a s t u t e a n d
¢ Talent & Knowledge
oper ationally agile. Team Pow er
Management
International offers HR initiatives
¢ Organization Structure
designed to help you achieve corporate
¢ Job Evaluation & Description
performance excellence. From talent and knowledge management, audits and assessments, organizational structure design, to the development of policies, procedures and business processes, Team Power HR Consultants are equipped with the expertise to help you better manage your most important corporate resource.
¢ HR Policies & Procedures ¢ HR Processes ¢ Recruitment Consultation ¢ Individual Assessment
Transformation & Change
T e a m P ow e r I n t e r n a t i o n a l ’ s approach to change management is rooted in the principle that successful change programs must trigger
the
demand
for
¢ Transformational Team
organizational transformation.
Formation, Facilitation &
Properly executed, our solutions
Development
ensure that organizational and
¢ Executive Team Facilitation
cultural issues are addressed
¢ Transformation Models
d u r i n g
¢ Transformation Training
g r o w t h
a n d
transformation efforts; risks are mitigated; implementation time is reduced, and optimum outcomes are realized as par t of t he transformation.
¢ Transformation Facilitators &
Auditors
THE KK CYCLE OF EXCELLENCE
)
Think
Evaluate
LEADERSHIP
) Plan
) To
improve
competitive
positioning, companies normally focus
on
progressive
transformation. Team Power International’s approach to Transformation & Change is underscored by the KK Cycle of Excellence. By committing to the think, plan, deploy and evaluate cycle, Team Power can help you realign
organizational
capabilities and create a path to continued profitable growth.
)
Deploy
Performance Management For results-oriented organizations, one of the greatest challenges lies in aligning individual behavior with corporate goals and in the ability to improve the employees’ skill levels. Team Pow er International is dedicated to helping organizations, large and small, develop actionable steps towards optimizing their human resource capital. We provide consulting, implementation and training services on how you can move beyond pay-for-performance by clarifying expectations, aligning goals and objectives, and articulating evaluation measures to maximize the performance management business process. All this to better manage your most valuable resource — your people.
¢ Balanced Scorecard
Construction ¢ Performance Evaluation ¢ Performance Auditing ¢ Performance Management
Training ¢ Performance Facilitators
THE BALANCED SCORECARD : TRANSFORMING STRATEGY & VISION INTO ACTION
To succeed financially, how should we appear to our shareholders?
OBJECTIVES STRATEGIES TARGETS INITIATIVES
FINANCIAL
VISION AND STRATEGY
LEARNING & GROWTH To achieve our Vision, how will we sustain our ability to change and improve?
Team Power International’s approach to performance management communicates and translates your organization’s Vision and strategy into action. By working from the internal business p r o c e s s , l e a r n i n g & g r ow t h , customer
and
financial
perspectives, Team Power can help you design a means, measure and rollout plan to monitor performance in a way which is meaningful to you.
OBJECTIVES STRATEGIES TARGETS INITIATIVES
INTERNAL BUSINESS PROCESS
OBJECTIVES STRATEGIES TARGETS INITIATIVES
To achieve our vision, how should we appear to our customers?
OBJECTIVES STRATEGIES TARGETS INITIATIVES
CUSTOMERS
To satisfy our shareholders and customers, what business processes must we excel at?
Surveys & Assessments Customer-centric organizations who want to build and maintain a strong market position realize the importance
of
gaining
understanding about what people think, feel and do in relation to meeting their needs, wants and desires. Team Power International conducts Surveys and Assessments to identify business opportunities and problems, generate, refine and evaluate marketing and customer s e rv i c e a c t i o n s a n d i m p rov e u n d e r s ta n d i n g o f t h e e n t i r e b u s i n e s s a n d i n d u s t r y. Fr o m ques tionnaire
design,
implementation to evaluation and analysis, our Consultants will assist you in determining what YOUR cus tomers t hink of YOUR organization and YOUR services.
Mystery Shopping
In any business activity, the most important competitive advantage is service process performance. Any organization committed to delivering quality service should regularly monitor customers’ perceptions of quality, identify the causes of service quality failures, and take appropriate action to correct such failures. Team Power International offers Mys tery S h o p p i n g s e rv i c e s to e n s u r e continuous quality improvement and customer satisfaction by collecting qualitative, real-life data on customer experience based on the customers’ perspective. Through Mys tery Shopping, organizations can gain a more dynamic picture of cus tomer service and identify areas for improvement.
Leadership Development Today’s competitive organizations realize the role of leadership development as one of the crucial platforms needed to grow and improve a business; they develop leadership as an investment in direct support of the company’s strategic growth initiatives. Team Power International’s consulting team is uniquely positioned to help Clients design and implement leadership development initiatives — combining extensive experience in corporate management, consulting firm exposure, and advanced education. Our synergy of practical experience, technical knowhow and theoretical understanding offers Clients the specific expertise specifically needed to create effective leadership programs.
¢ Leadership Profiles ¢ 360 degree Feedback System ¢ Leadership Training for
Leadership Teams ¢ One-to-One Coaching ¢ Leadership Facilitators
Executive Training & Team Building Team Power International provides world-class training and coaching services to organizations seeking increased operational efficiencies, alignment of business activities, and
¢ In-House Training
greater organizational effectiveness.
¢ One-to-One Training
Oper ating as a partnership, our
¢ Coaching & Mentoring
Consultants and Facilitators provide s p e c i a l i z e d c o n s u l ta t i v e a n d i n s t ru c t i o n a l s e rv i c e s t h a t a r e founded on the principle that creative collaboration is the impetus for proactive organizational change and the key to achieving meaningful results. This approach, coupled with our core values, enable our partners and associates to aid you in navigating your business through a sea of constant change.
¢ Trainers’ Network ¢ Team Formation ¢ Team Assessment ¢ Team Training ¢ Team Facilitators
Leadersnotmanagers.com
Team Power International shares its knowledge on winning strategies and world-class performance s o l u t i o n s
t h r o u g h
leadersnotmanagers.com — a growing collection of management books and publications on bestpractices for future leaders and fo rwa r d - t h i n k i n g m a n a g e rs . Reasonably priced and reader friendly, the selection reflects the organization’s belief in the power of information as the fuel that spurs innovation.
RESHAPING THE CORPORATE LANDSCAPE Team Power International dares to be
standards. For TPI, the best client is
different. It’s about more than
the one who listens. That’s why, we
results. It’s about more than work.
obligate ourselves to make it our
It’s about what we believe.
business to understand our Clients’ business. And in the process, TPI needs
We believe in seeing the world
to be appropriated by the Client as his
through the eyes of others. This
personal think tank, whose main
includes seeing things as our Clients
function is to draw a roadmap to
and
business success.
Par tners
see
them
—
understanding their world and the problems they face. It also involves
Finally, we believe that talent is the
seeing things through the eyes of the
ultimate resource of any enterprise.
wider public who we must engage and
Talent is rare, hard to identify and
serve.
only moderately useful in its raw state. To realize its full potential,
No other Consultancy firm has
those responsible for the success of
worked successfully in as many
the organization must provide talent
government and business sectors as
with an environment that encourage
we have. Certainly, larger firms have
productive pursuits.
worked in more businesses. However, we believe that no one has brought as
All these put together have created a
m u ch l a s t i n g , d e e p e r va l u e t o
certain kind of culture — a way of
organizations as we have.
working, of thinking, of doing. One that, we believe, makes Team Power
We believe in treating our Clients and
International different from any
the public we respect. This means
other consultancy firm.
presuming they have certain levels of intelligence, discrimination and
P.O. Box 34970, Dubai, UAE Tel. No. : 04-2941288 Fax No. : 04-2941228 www.teampower.ae
www.tpidubai.com www.strategictalk.com