Get in Touch: P.O. Box 34970 Dubai, United Arab Emirates Tel. No.: +971 4 2941288 Fax: +971 4 2941228 Email: ts@teampower.ae www.tpidubai.com | www.strategictalk.com
In-House Training
Excellence in Training
MC04E
Public Speaking And Media Interview Skills
Essential aspects of public speaking, influential presentation and media interview skills including handling difficult questions and challenging behaviors
Overview Delegates will gain a range of techniques to effectively handle all aspects of public speaking, from developing key messages to handling difficult questions and dealing with challenging behavior and awkward people. Participants will also learn techniques for reducing nerves and harnessing nervous energy as well as acquiring the ability to relax under pressure. Attendees of the course will be demonstrated how to prepare, plan and take control of all types of presentations, building confidence and competence. Practical exercises and one to one tuition, will make the training highly relevant, challenging and stimulating throughout the three day program.
Who Should Attend? The course is suitable for directors and senior managers and anyone who needs to deliver difficult messages, impactful presentations and positive interview participation whether to an internal or external audience, whether in the public eye or within an organization.
Primary Objectives & Benefits This workshop will help participants to: 1. Develop skills to handle media interviews.
2. Handle crisis management and success message scenarios. 3. Learn techniques for taking control of media interviews. 4. Improve proactive communication style and approach in a range of scenarios.
5. Understand how to put across a positive image of your organization. 6. Enhance the power and influence of key messages. 7. Learn how to communicate complex ideas in plain English, simply and effectively. 8. Develop process, systems and controls to drive consistency of key messages across the organization, function or team. 9. Become an effective public speaker, communicator, presenter, keynote speaker. 10. Learn an effective approach to developing confidence in public speaking, presentation and interview.
Excellence in Training
MC04E
Get in Touch: P.O. Box 34970 Dubai, United Arab Emirates Tel. No.: +971 4 2941288 Fax: +971 4 2941228 Email: ts@teampower.ae www.tpidubai.com | www.strategictalk.com
Public Speaking And Media Interview Skills
Essential aspects of public speaking, influential presentation and media interview skills including handling difficult questions and challenging behaviors
Module 1 - Developing Key Messages
Module 2 - Presenting With Impact
Primary, secondary, tertiary objectives
Reduce content and increase impact
Desired outcomes
Power of anecdote, case study, storytelling
Clarity of intention, style, approach
The theme/red thread, big fact, journey
The environment, the audience, the mood Using a set of models and approaches
Module 3 - Media Interview Scenarios and Skills 10 steps to effective preparation
Module 4 - Reducing Nerves, Relaxing Under Pressure What is stress, fear, nervousness?
Categorization of media interview types Answering questions, challenges, assertions, leading questions, statements, loads questions, unreasonable questions
Where does it come from? 10 solid techniques for stress reduction How to use pressure and stress to your advantage
Module 5 - Handling Difficult People Why do people challenge?
Module 6 - Checklist For Confident Performance Conducting an individual SWOT analysis
How are they motivated? What are challenges & why are they posed? Identify people: social style, character type Robust Model for handling challenges, difficult questions and objections
Conducting an individual MBLSS review
Building a personal checklist/action plan to take away
Program Highlight Duration: 3 days Date: To be Agreed with the Client Organization Timing: 8:30 am to 2:30 pm daily Venue: Suitable & fully equipped venue (to be provided by Customer) Notice required: 10 working days
Language: English or Arabic Material: Participants will be provided with high quality handouts Certificates: Certificates of Achievement shall be provided to participants upon successful attendance of the training program Fees: Inclusive of facilitator’s fees, materials and certificates