Get in Touch: P.O. Box 34970 Dubai, United Arab Emirates Tel. No.: +971 4 2941288 Fax: +971 4 2941228 Email: ts@teampower.ae www.tpidubai.com | www.strategictalk.com
In-House Training
Excellence in Training
MS04E
Advanced Selling Techniques Increase your sales, reputations and market share by winning and retaining more customers.
Overview In today's tough economic market, winning and keeping customers takes the best possible skillset. This advanced skills course gives people the advanced communication and sales tools to win more deals, more of the time. As important as winning new business is, this course will also help participants build the loyalty of existing customers. Organizations who can communicate in a persuasive and customer friendly way through their sales force, will always have the advantage in a competitive market. Armed with the advanced skills of this course, organizations have the best opportunity to increase their sales, reputations and market share by winning and retaining more customers in even the most difficult of market conditions.
Primary Objectives & Benefits This workshop will help participants to: 1. Develop a positive attitude to generate a predictable sales success. 2. Strengthen relationships by building credibility and customer loyalty. 3. Remove risks and create solutions to gain buyer commitment. 4. Apply communication strategies to stay in touch with customers. 5. Target the best opportunities in their network.
Who Should Attend? Experienced salespeople with a firm grasp of the fundamentals of selling will be best positioned to appreciate the techniques from this course and benefit most from the experience.
6. Effectively utilize business social media for sales. 7. Confidently counter their most common buyer objections. 8. Identify commitments that earn the sale. 9. Develop self-confidence to achieve sales success.
Excellence in Training
MS04E
Get in Touch: P.O. Box 34970 Dubai, United Arab Emirates Tel. No.: +971 4 2941288 Fax: +971 4 2941228 Email: ts@teampower.ae www.tpidubai.com | www.strategictalk.com
Advanced Selling Techniques Increase your sales, reputations and market share by winning and retaining more customers.
Module 1 - Sales Success Attitude
Module 2 - Walk In The Prospects Shoes
Positive attitude leads to sales results Interpret how great (or not) your attitude is Examine what blocks your attitude and why Identify actions to improve your attitude
Module 3 - Attract Them Like A Magnet
The value you offer to attract customers Uncover buying motives to attract sales Power of business social media Choose champions that can help attract others
Module 5 - Engage Them So They Want To Buy
How being friendly can help relationships Create questions for sales atmosphere Active listening that leads to buying signals Emply strategies so that buyers want to talk about their interests
Module 7 - Remove Risks From The Buyers Equation
Remove barriers and risks Identify six most common objections Objection prevention secret weapon Document how to anticipate objections in order to prevent them
Module 9 - Deliver After The Sales
Consultant’s role in the process after sale Consultant’s lead in delivery can earn loyalty What to do when delivery mistakes happen Identify a formula for effective recovery
Practice preparing for sales success The elements of sales success preparation Identify different buyer characteristics Examine how “giving value first” can help build the relationship
Module 4 - Connect Through Networking
The best opportunities for networking Ensure loyal customers return to buy Identify best opportunities in your network Have the prospect begin to like you, believe in you, have confidence in you, and trust you
Module 6 - Presentation Rules
Display confidence to set the tone for sales Unique solutions that will attract buyer Solutions that appeal to buyer’s logic Differentiate yourself from the competition with creativity
Module 8 - Appeal To Motives And Gain Commitment
Evaluate the buyers’ signals to move the sale Engage the prospect’s emotions Your responsibility is to earn commitment Test your negotiating skills to rethink negotiation
Module 10 - SOAR To Success
Establish meaningful goals Learn how to deliver sustainable results Develop a motivating personal vision Write a document that defines performance expectations
Program Highlight Duration: 4 days Date: To be Agreed with the Client Organization Timing: 8:30 am to 2:30 pm daily Venue: Suitable & fully equipped venue (to be provided by Customer) Notice required: 10 working days
Language: English Material: Participants will be provided with high quality handouts Certificates: Certificates of Achievement shall be provided to participants upon successful completion of the training program Fees: Inclusive of facilitator’s fees, materials and certificates