The Breakers Social Impact Report 2022

FISCAL YEAR 2022

SOCIAL IMPACT REPORT

MESSAGE FROM OUR LEADERSHIP

Rooted in our values and holding true to our heritage, The Breakers is a purpose-driven, family-owned organization renowned for its employeecentric culture and Fortune 500 discipline. Vital to our success is our devoted ownership (heirs to founder Henry M. Flagler, circa 1896) and our Board of Directors. Their enduring passion and commitment to the well-being of our team, community and environment serves as the foundation of our Social Impact Mission: to be a conscientious, unrelenting force of action and infuence that positively transforms the world around us.

Staying true to this vision, The Breakers has continued to enhance our philanthropic partnerships and sustainable business practices over the last year, while emphasizing our investment in the team. Attuned to their unique needs, we launched and/or elevated key diversity, equity & inclusion initiatives, such as a Wellness Program for Team Members of Color, Mental Health training for all associates and an Employee Resource Group designed for parents.

Cumulatively, these meaningful enrichment measures support the welfare of each of our 2,300 team members, motivating them to reach their greatest potential, while encouraging responsible corporate citizenship. In turn, this builds a principled yet embracing workplace that fosters a sense of belonging, and contributes to personal fulfllment and quality of life, while profoundly impacting guest satisfaction, longterm proftability and the company’s ability to give back.

For more than 125 years, The Breakers has endured as an independent, ever-improving and dynamic enterprise that faces every challenge as an opportunity to make a signifcant diference. We remain inspired that the best is yet to come and look forward to the journey ahead.

With gratitude,

Paul N. Leone Denise E. Bober Chief Executive Ofcer Senior Vice President - Human Resources

“The Breakers’ inclusive approach to the care of its team recognizes that wellness is multi-dimensional and includes physical, emotional, mental, spiritual, social and fnancial aspects. Supporting the whole self is paramount to caring for ourselves, and in turn, caring for our loved ones and the community.”

Pat Ciavola Director – Team Member Development Chair – Wellness Team The Breakers Palm Beach

TEAM WELL-BEING

THE EVOLUTION OF OUR WELL-BEING CULTURE

2011

2009

• Culture of Wellness integrated into orientation

• Health Culture Survey distributed

• The Breakers became a Tobacco Free Workplace

• Tower Trek debuted

2003

• Employee health and well-being became a strategic boardroom issue

2004

• The Johnson & Johnson Human Performance Institute® Corporate Athlete program was selected as primary educational platform

2007

• Wellness Incentive introduced

• On-site health coaching established

• Bright Horizons Child Care and Elder Care Back Up Program implemented

2012

• Sit-stand workstations installed

2013

• Employee well-being strategic goals incorporated into five-year business plan

• Spouses added to Wellness Incentive

2008

• Launched Breakthrough to Energy, an extension of Corporate Athlete

• Wellness Team established

• Health & Wellness Needs and Interest Survey created

• Re-engineered The Breakaway Café menu to target healthy eating

• Corporate Athlete refresher course introduced

• Personal financial well-being strategy developed

• Movin’ Minutes integrated into everyday work schedules

2006

• The Breakers launched Corporate Athlete

• Menus for internal team meetings are tailored for energy management

2014

• Wellness Program Analysis conducted by a third party consulting firm

• Corporate Athlete eCourses o ered

• Wellness Incentive tiers announced

2015

• The Breakers wellness story is shared: Global Wellness Summit and SHINE Summit at Harvard University

• Breakers recognition: American Heart Association, WELCOA, Heroes in Medicine, Corporate Wellness Magazine

2019

• Mental Health First Aid training introduced for managers

• The Breakers’ story is shared by Global Women 4 Wellbeing

• Paid Parental Leave o ered

• The Employee Opinion Survey redistributed, once again validating an e ective culture of well-being

• The Breakers’ Social Impact strategy published in The Healing Organization

2020

• Established B SAFE – Health & Safety Initiative in response to COVID-19

• Earned GBAC – STAR Accreditation and FRLA Seal of Commitment

• Global Wellness Summit returned to The Breakers

• Parents Corner, the first Employee Resource Group (ERG) established

2021

• Implemented weekly vaccine education campaign

• Partnered with Premier Health to administer on-site vaccinations

• Formalized remote work as a permanent workplace practice

• Established quarterly Wellness Education Challenges

• Launched Mental Health Is Everyone’s Business training for non-supervisory team members

2018

• Global Wellness Summit recognized The Breakers as a leader in Workplace Wellness

• Installed Smartfoods Vending (healthy, energy-management snacks)

• Wellness Incentive program rebranded to BreakersLife

2017

2016

• Employee Opinion Survey validated pervasive and e ective culture of well-being

• The wellness program online experience enhanced

• On-site Cigna Concierge services launched

• The Health & Wellness Needs and Interest Survey and the Health Culture Survey are combined into Health & Well-being Survey

2022

• Debuted The Breakers’ Wellness Program for Team Members of Color with Dr. Nicola Finley

• Opened the On-site Wellness Clinic Operated by Premier Health

• Conducted English as a Second Language (ESL) training to create in-house instructor team

• Launched TASTE ‘Take A Snack To Energize’ program

• A sit-stand conference table is added to in-house meeting room

• Train Your Brain’ mindfulness workshop established

• Started partnership with SageView Financial Advisors

• The Breakers hosted the Global Wellness Summit

WELLNESS TEAM

WELLNESS TEAM

Founded in 2008, the Wellness Team is responsible for understanding the unique needs, interests and health risks of our team, and they are dedicated to educating and sharing the benefts of healthy living. Inspiring others by creating a community of wellness that motivates, trains and supports, members include:

Rocio Chamorro Coordinator – Leasing & Resident Services at One North Breakers Row

Pat Ciavola* Director – Team Member Development

Roy Dionne Manager – Inventory & Cost Control

Lyndsey Gardner Coordinator – Housekeeping

Kelsi Kavanagh Fitness Instructor – Ocean Golf

Samantha Miles Manager – Facilities Administrative Services

Ken Thompson Director – Ocean Tennis

Matt White Assistant Director – Warehousing, Logistics & Supply Chain Management

“At The Breakers, our leadership prioritizes the welfare of our team above all else. As part of this mission, the Wellness Team is committed to sharing information that emphasizes the importance of personal well-being and fulfllment. This leads to a more engaged, loyal and productive workforce.”

Samantha Miles Manager – Facilities Administrative Services The Breakers Palm Beach

*Committee Chairperson

“I feel that The Breakers has done an incredible job protecting the team and our guests throughout COVID-19. Their actions show that they care and prioritize everyone’s health and safety. I appreciate that.”

ON-SITE VACCINATION EVENTS

Anonymous Team Member from Employee Opinion Survey The Breakers Palm Beach

ON-SITE WELLNESS CLINIC

© LILA PHOTO HEALTH COACH © LILA PHOTO

B SAFE - HEALTH & SAFETY INITIATIVE

HEALTH & SAFETY EMPLOYEE PULSE SURVEY

Committed to the well-being of its team, club members, guests and community, The Breakers elevated its health and safety protocols in 2020, which included the distribution of an internal survey to capture the “pulse” of employees.

Four surveys have since been deployed (December 2020 to April 2022), and the resort has maintained an average of 9.2 out of 10 when the team was asked: “I feel safe working at The Breakers.”

ON-SITE WELLNESS CLINIC

The new On-site Wellness Clinic Operated by Premier Health opened in May 2022. The facility was an expansion of the resort’s original Mini Clinic; it is now equipped with a lab, private consultation ofce and conference room to provide team members with biometric screenings, health coaching, vitals check, fu vaccinations and COVID-19 testing. The clinic is stafed by a nurse practitioner and registered nurse.

ON-SITE VACCINATION EVENTS

The Moderna, Pfzer and Johnson & Johnson COVID-19 vaccines were ofered at multiple on-site team member events. Attendees appreciated the ease and efciency of being able to receive a free vaccine at work. A Vaccination Bonus and Proof of Vaccination Rafe also incentivized participation.

WELLNESS INCENTIVES

HEALTH COACH

The nurse practitioner at the On-site Wellness Clinic Operated by Premier Health provides health coaching to team members based on biometric screening results (BMI, blood pressure, blood lipid panel and blood glucose). Personalized recommendations address health concerns and goals. This new service launched in January 2022.

WELLNESS INCENTIVE HEALTH SCREENINGS

Free biometric screenings give team members enrolled in the company’s health plan the opportunity to know their numbers, evaluate their strengths and risks, and drive lifestyle changes. Participants have the option to attend an on-site event in the hotel, visit the on-site Wellness Clinic at 40 Cocoanut Row or request a lab requisition to visit a Quest Diagnostics site near their home. Spouses on the health plan are also encouraged to participate. Each participant earns a $600 savings on their health plan premiums.

837 team members and 150 spouses participated in fscal year 2021 – 2022.

WORK-LIFE INTEGRATION

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Giving support during critical and potentially overwhelming times, the Employee Assistance Program provides free, confdential counseling and concierge services to all team members and their families. EAP helps address the challenges of everyday living, resulting in a more focused and productive workforce.

From September 2021 through June 2022, 113 team members received assistance.

TELADOC

Team members who are enrolled in The Breakers’ medical plan have complimentary access to board certifed doctors and professional behavioral health counselors via Teladoc. This beneft is available by phone or video chat, 24 hours a day, 365 days a year.

From September 2021 through May 2022, 197 appointments were completed.

REMOTE WORK PROGRAM

Established in June 2020, Remote Work is a hybrid workplace model that ofers team members fexibility and improved quality of life.

158 team members worked remote, either fully or partially, in the 2021-2022 fscal year.

HEALTH & SAFETY EMPLOYEE PULSE SURVEY

92%

"I feel safe working at The Breakers"

WELLNESS INCENTIVE HEALTH SCREENINGS

158 Fully or Partially Remote Team Members

197 Completed Appointments QUARTERLY WELLNESS EDUCATION CHALLENGE MENTAL HEALTH IS EVERYONE’S BUSINESS

425 Team Members

837

150 Team Members Spouses EMPLOYEE ASSISTANCE PROGRAM

607 Have Completed the Participants Course Since 2021

TOWER TREK

113 Team Members Received Assistance

271 Participants

3,741 Treks

BACK-UP CARE ADVANTAGE PROGRAM

This resource helps team members efectively manage their work-life responsibilities by providing quality, back-up child or adult care when an unexpected need arises. Recently added family-support programs include: unlimited, free access to babysitting/nanny listings, specialty child-care pricing through network partners, tutoring and test prep discounts, access to pet care/dog walking services and more.

110 team members are registered for this program; 965 workdays have been saved since September 2011.

EDUCATION & RESOURCES

CORPORATE ATHLETE

Corporate Athlete’s fundamental approach is rooted in the belief that if individuals successfully perform at high levels over the long term, they would train in the same systematic, multi-level methodology practiced by top-tier athletes. This training program empowers team members to increase their physical, mental, emotional and spiritual energy capacities.

523 managers and supervisors have participated since 2004.

BREAKTHROUGH TO ENERGY

An extension of Corporate Athlete, Breakthrough to Energy teaches nutrition and ftness – two of the most critical components for restoring and expanding one’s energy capacity – to new team members during orientation.

2,929 team members have participated since 2008.

HEALTHY EATING

The Breakers’ Breakaway Marketplace provides employees with nutritious dining options from Eurest (salads, sandwiches, hot meals, snack boxes and beverages), while Smartfoods Vending ofers healthy, energy–management snacks through 10 machines located around campus.

In addition, team members may enjoy a complimentary snack through the resort’s TASTE (Take A Snack To Energize) program, which supplies fresh fruit, nuts and granola bars to team members in multiple locations around property.

QUARTERLY WELLNESS EDUCATION CHALLENGE

To keep team members engaged in their well-being, a quarterly, one-week educational campaign is distributed through our employee app, culminating in a quiz and rafe prize giveaway. Videos, illustrations, games, polls and reading materials help drive participation. Themed topics this year included Healthy Work-Life Balance, Immunity & Healthy Eating, Preventative Screenings and Ergonomics & Movement.

607 team members participated in the challenges.

MENTAL HEALTH FIRST AID (MHFA)

The Breakers has established a robust partnership with Ferd & Gladys Alpert Jewish Family Service (Alpert JFS) - a non-proft, non-sectarian organization - to provide Mental Health First Aid (MHFA) training to the resort’s team of managers. MHFA teaches critical communication and support skills that empower participants to identify and extend initial assistance to individuals who show signs of mental health problems, or are experiencing a mental health crisis.

412 team members have completed the course since 2018.

MENTAL HEALTH IS EVERYONE’S BUSINESS

Based on participant feedback received from Breakers’ managers who attended MHFA, and with one in fve Americans sufering from some form of mental illness in their lifetime (as cited by Alpert JFS), The Breakers quickly recognized the need to expand MHFA training to its entire employee population. In collaboration with Alpert JFS, a new program, Mental Health Is Everyone’s Business, was developed and launched in October 2021.

Led by an Alpert JFS-certifed instructor, this virtual training raises awareness of the role mental well-being plays in both work and non-work lives. It reduces the stigma around mental health challenges, giving insight and encouraging participants to help others by emphasizing self-care.

425 team members have completed the course since 2021.

WELLNESS INCENTIVE HEALTH SCREENINGS

"The Wellness Program for Team Members of Color with Dr. Nicola Finley has changed my life as I have learned how to better manage my mental and physical well-being. Eating healthy, exercising and thinking positively can do great wonders for your body. This program is incredibly benefcial and I am grateful for the opportunity to have participated.”

Paula Miller

Cottage Attendant - Housekeeping

The Breakers Palm Beach

THE BREAKERS' WELLNESS PROGRAM FOR TEAM MEMBERS OF COLOR

TOWER TREK

The Tower Trek encourages cardiovascular exercise throughout the workday as participants climb stairs from the bottom foor to the top of the hotel. Team members track their treks and periodic challenges encourage participation, friendly competition and the opportunity to earn wellness incentive points.

271 team members logged 3,741 treks.

DIVERSITY, EQUITY, INCLUSION & BELONGING

WELLNESS PROGRAM FOR TEAM MEMBERS OF COLOR

This past year, The Breakers launched its Wellness Program for Team Members of Color with Dr. Nicola Finley – a fully-integrated, educational experience that supports the health equity for this particular employee demographic. Based on fndings from an internal diversity study conducted in 2019, this initiative was designed for associates who have traditionally shown lower engagement levels within the company’s wellness incentive.

Developed with Dr. Nicola Finley, an integrative medicine physician of Jamaican heritage, this 3-4 month program begins with a confdential biometric screening, which provides tracked, measurable outcomes to proactively bring awareness to health disparities and prevent chronic disease. Dr. Finley then facilitates a combination of group and individual sessions, which empower team members to recognize and discuss actionable steps towards optimal wellness. Group workshops share evidence-based health education, while private consultations customize personal wellness plans.

The test pilot for the program has seen immediate success because it makes the wellness experience attainable, accessible and focuses on how a person’s culture impacts self-care; it presents healthcare concerns and strategies through the lens of people of color, who are able to afrm themselves as instrumental to their wellbeing. Team members participate during paid work hours and are encouraged to prioritize their health - making a positive impact in areas such as nutrition, exercise, mental health, sleep and more. Participants have already expressed the positive outcome that this program has made not only in their lives, but also in the lives of their families.

55 team members have completed the program since inception.

EMPLOYEE RESOURCE GROUPS (ERG): PARENT’S CORNER

Led by voluntary team members, ERGs bring employees together who share common characteristics, whether gender, ethnicity, religious afliation, lifestyle, personal interest or other. Each group’s mission is to continue the advancement of a diverse, inclusive workplace by creating a safe space where employees can bring their whole selves to the table.

Recognizing that mothers, fathers and guardians sometimes need support while juggling dual roles of parent and employee, The Breakers developed and implemented Parent’s Corner to help team members balance work, life and caregiving demands. The group brings together new and experienced parents to share personal stories, challenges and referrals, as well as exchange parenting ideas, advice, information and resources. Participants in the group are reassured to learn that their concerns are not unique, fnding kinship, camaraderie and comfort whether raising infants, small children, teenagers or young adults.

97 team members have participated since 2020.

FINANCIAL SAGEVIEW

SageView is a fnancial advisory service that provides team members with education, investment counseling and tools to help achieve personal long-term and short-term fnancial goals. By uniting strategies, The Breakers, SageView and T. Rowe Price have improved plan metrics and resources to help achieve positive outcomes.

This year, 40 team members met with a fnancial advisor for a complimentary, personalized review of their fnances and goal setting, and 268 team members attended a group session. A total of 722 personal meetings have happened since the program’s inception in 2017.

VOLUNTEER INCOME TAX ASSISTANCE (VITA)

In 2021, 44 team members received free tax return assistance from the VITA program through Town of Palm Beach United Way. This on-site beneft served as part of the resort’s team member fnancial wellness initiative.

TEAM APPRECIATION EVENT

AWARDS & RECOGNITION

AMERICAN HEART ASSOCIATION WORKPLACE HEALTH ACHIEVEMENT INDEX

For the ninth consecutive year, The Breakers received the Gold Award (the highest level) from the American Heart Association. This achievement recognizes the resort’s eforts and prioritization in regards to physical activity and team member wellness as a catalyst for positive change.

GREAT PLACE TO WORK® CERTIFICATION™

First earning this distinction in 2019, The Breakers has once again been certifed as a Great Place to Work® for the second consecutive time. Designation is based on results from the provided Employee Opinion Survey. Team member highlights from 2022 included:

• 97% survey participation

• 96% are proud to tell others they work at The Breakers

• 96% agree that when you join the company, you are made to feel welcome

• 95% feel good about the ways The Breakers contributes to the community

• 94% agree that The Breakers is a great place to work (compared to 57% of employees at other typical U.S.-based companies)

• 93% agree that leadership fully embodies the best characteristics of the company

97%

94%

"It's a great place to work"

96%

Proud to tell others they work at The Breakers

96%

Feel welcomed when they joined the company

95%

Feel good about how The Breakers contributes to the community

93%

Agree leadership embodies the best characteristics of the company

“At The Breakers, servant leadership is part of our company’s cultural DNA. Our team members are dedicated to giving back to others through various community outreach programs, and they continuously share how proud they are to work for an organization that sets such positive examples.”

Julia Cusumano Manager – Social Impact Chair – Community Relations Team The Breakers Palm

Beach

THE EVOLUTION OF OUR COMMUNITY OUTREACH

2008

• First issue of Corporate Social Responsibility Report is produced

• Launched The Breakers GIVES – a resource to communicate community service opportunities and log volunteer hours

2007

• Community Relations team is established

• Initiated partnership with Habitat for Humanity –The Breakers volunteers and provides furniture, bedding and home sponsorship

1987

• United Way partnership began – over $2 million has been raised to help improve lives and build stronger communities

2012

2013

• Round It Up America is o ered to guests – they may ‘round up’ dining receipts to benefit hunger relief e orts

• VTO is incorporated into new hire orientation – further emphasizing the spirit of service at the heart of The Breakers

• Volunteer Time O (VTO) introduced –full-time team members receive 16 hours annually (part-time 8 hours) to volunteer

2014

• GIVES Ambassadors are formed as an extension of the Community Relations Team

• Paul Leone Servant Leadership Day is established – honoring the first ever Servant Leadership Award bestowed to our CEO at the World Leaders Conference

• Launched Summer of Giving annual campaign with a variety of volunteer activities, donation drives and charity spotlights

• Be Our Guest program debuted - honoring selfless volunteers in our community

2018 2016

• Simple Vodka program initiated – every bottle purchased by The Breakers benefits local food banks

2021

• The Breakers broadened its VTO program with the implementation of virtual and remote volunteer opportunities

2022

• The Breakers Senior Management Team established annual launch event to kick o Summer of Giving

• Funded 200, K-12 scholarships through Step Up for Students

• To kick o the holiday season, the Senior Management Team volunteered on Giving Tuesday (the Tuesday following Thanksgiving), which led to annual participation in this global generosity movement

• Corporate Social Responsibility Report rebranded as Social Impact Report

2019

• Expanded Habitat for Humanity partnership; to date, a total of 22 homes have been sponsored

COMMUNITY RELATIONS TEAM

COMMUNITY RELATIONS TEAM

Formed in 2007, the dedicated Community Relations Team enhances the service eforts of the company by supporting local organizations and those in need. Through its volunteer programs, our multi-generational employee population engages in meaningful, hands-on experiences that strengthen the bond between team members and the community served; members include:

Suzanne Brenner Senior Director – Retail Operations

Maren Bronkema Manager – Event Services

Raymond Cheung Associate Director – Business Analytics & Insights

Julia Cusumano* Manager – Social Impact

Chris Eason Director – Restaurant Division

Regina Froot Executive Assistant – Corporate Ofce

Amy Gacon Manager – One North Breakers Row

Parisa Leve Manager – Staf Relations & Social Impact

Welsonne Renoir Assistant Director – Housekeeping

Josefna Theye Assistant Director – The Spa

“Our team gives back in so many diferent ways and each individual act of kindness makes a diference. However, when our diverse team gathers to share their unique talents and perspectives, we are able to signifcantly impact our community in a positive way. If we all get involved, we can change a life and/or many.”

Suzanne Brennner Senior Director – Retail Operations The Breakers

Palm Beach

Not Pictured: Maren Bronkema, Welsonne Renoir

*Committee Chairperson

MAKING AN IMPACT

Each year, The Breakers supports a number of charitable giving campaigns, both team and corporate driven, to assist with spreading the mission of each partner agency. A snapshot of these eforts is shown below.

TOY DRIVE STEP UP FOR STUDENTS SCHOLARSHIP FUND

COMMUNITY WALKS

51 Team Members

3 Participated Walks Supported

$2,006 Total Raised

LUTHERAN SERVICES FOSTER HOME BEAUTIFICATION PROJECT

432 Donated Gifts, Toys & 200 Scholarships Therapy Tools

TEAM MEMBER SUMMER EVENT SUPPORTING ROOSEVELT ELEMENTARY SCHOOL

$4,748 In Donated School Supplies

SIMPLE VODKA PROJECT LIFT

4,500 Bottles

75 500+ Team Members Flowers Donated Participated

90,000 Meals

Donated Snacks, 271 Toiletries & Gift Cards for Teens

GIVES AMBASSADORS

An extension of the Community Relations Team and nominated by leadership, each department’s GIVES Ambassador shares their passion for community service as they motivate and mobilize others to get involved in the many community outreach opportunities available.

THE BREAKERS GIVES

This web-based, team member resource communicates community service opportunities and encourages employees to share experiences and record volunteer hours. Mobile access to The Breakers GIVES platform allows associates to register for events on the go.

OUTREACH

LUTHERAN SERVICES FOSTER HOME BEAUTIFICATION PROJECT

Lutheran Services Foundation is an organization dedicated to supporting the most vulnerable members of our community by providing life-changing human services to all people regardless of age, background or belief system. They serve individuals, families, refugees and immigrants through various programs ranging from substance abuse and mental health to education.

Over the course of eight days this past summer, 75 team members planted and enhanced the landscaping at seven local foster homes. The goal of this project was to provide a safe and comfortable environment for teens. The team volunteered more than 480 hours and donated two pallets of mulch and over 500 fowers.

TOY DRIVE

In the fall, team members collected over 400 gifts, toys and therapy tools to beneft the Boys & Girls Club of Belle Glade and Grandma’s Place -an emergency youth shelter for boys and girls who have been removed from their homes by the Florida Department of Children and Families due to abuse, neglect or abandonment. The gifts collected were given to the children during the holiday season to help spread festive cheer.

STEP UP FOR STUDENTS SCHOLARSHIP FUND

Step Up For Students is a state-approved funding organization that administers scholarships for children to attend school in Florida. In the 2022-2023 school year, The Breakers helped fund 200, K-12 scholarships through this non-proft. Families are provided with fnancial assistance for private school tuition fees, or students may cover transportation costs needed to attend a diferent public school from the one they were originally assigned to. Examples of scholarships include:

• Family Empowerment Scholarship for Educational Options: allows parents the opportunity to personalize their child’s education. Funds may be directed towards a combination of programs and approved providers, which include therapists, specialists, curriculum, technology, even a college savings account and more.

• Hope Scholarship: gives parents the option to place their child in a safer academic environment. This program supports students who are being bullied, harassed, assaulted, threatened and/or a victim of other violent acts at school.

• Reading Scholarship: helps public school students in third through ffth grade who struggle with reading. This program ofers parents access to education savings accounts to help pay for tuition and fees related to part-time tutoring, summer and after-school literacy programs, instructional materials and curriculum related to reading or literacy.

SUMMER OF GIVING

This seasonal campaign is part of an annual, companywide initiative where team members participate in multiple service projects throughout the community. To launch this year’s festivities, the Senior Management Team volunteered at Easterseals - an organization that supports children with intellectual and developmental disabilities. The group led fun-flled games and activities for kids, cleaned the facilities and planted a fower garden in honor and memory of one of Easterseals’ beloved staf members.

HABITAT FOR HUMANITY

Since 2007, The Breakers has been proud to support Habitat for Humanity’s mission to provide families with safe, comfortable and afordable housing. This year, The Breakers sponsored the construction of a new home in Belle Glade, Florida. Team members volunteered at the build site to help a deserving family become proud new home owners.

FEEDING SOUTH FLORIDA

EASTERSEALS

BACK TO SCHOOL DONATIONS

GIVING TUESDAY AT RED APPLE SCHOOL SUPPLIES

GIVING TUESDAY –A GLOBAL GENEROSITY MOVEMENT

Celebrated on the Tuesday following Thanksgiving, this annual afair kicks of the holiday season with a generous spirit. Fueled by the power of collaboration, this event provides team members with the opportunity to bring change to our local community through shared service projects. In 2021, the Senior Management Team worked with the Education Foundation of Florida to distribute school supplies to students and teachers.

ROUND IT UP AMERICA

Round It Up America provides guests the opportunity to make a charitable donation by ‘rounding up’ their dining receipt when using a credit card. A total of $101,949.48 has been collected throughout the campaign, which benefts both local and national hunger relief organizations, such as: the Palm Beach County Food Bank, the American Red Cross and various national restaurant education agencies.

TEAM MEMBER SUMMER EVENT SUPPORTING ROOSEVELT ELEMENTARY SCHOOL

To beat the summer heat, The Breakers welcomed the Kona Ice Truck and invited team members to enjoy a complimentary sweet treat as they donated school supplies for children at Roosevelt Elementary - a Northend RISE School. Northend RISE is a community partner that provides housing, education and wellness resources for local residents. The Breakers’ team donated $4,748 in various school supplies through this initiative.

SIMPLE VODKA

Since 2018, The Breakers has partnered with Simple Vodka – an organization determined to fght hunger in America, one drink at a time. Their mission is simple: develop a superior quality product, produce it sustainably, price it sensibly and deliver a positive social impact. Through their partnership with Feeding America, Simple Vodka’s donations support the logistics of storing and delivering healthy food to local food banks. One bottle equals 20 donated meals. This fscal year, The Breakers has purchased 4,500 bottles, totaling 90,000 meals.

TOP 10 VOLUNTEERED ORGANIZATIONS

Big Dog Ranch Rescue

3,500 hours

Quantum House

1,500 hours

Homeless Coalition of Palm Beach County

1,350 hours

Loggerhead Marinelife Center

1,185 hours

St Ann Place

1,122 hours

Farmworkers Coordinating Council of Palm Beach County

1,100 hours

Palm Beach County Food Bank

1,075 hours

The Arc of Palm Beach County 922 hours

Education Foundation of Palm Beach County 775 hours

Habitat For Humanity International 730 hours

GIVES | TEAM MEMBER CONTRIBUTIONS

CORPORATE CONTRIBUTIONS

226 Agencies Served

1,629 Participants

Financial and in-kind charitable contributions have been a mainstay of The Breakers and they are only exceeded by the number of philanthropic organizations that seek our support. The company continues to contribute cash donations and a variety of leisure experiences to a wide range of non-proft groups.

23,484 Total Volunteer Hours

692 Total Volunteer Activities & Events

$2.76 Million Cash & In-Kind Contributions

UNITED WAY

$109,283 Amount Collected During 2021-2022 Annual Campaign

$2.093 Million Raised To-Date Through Annual Workplace Campaigns

“We all have a responsibility to help those less fortunate. The appreciation received from individuals and agencies for our service, as well as the personal fulfllment experienced after every volunteer event is beyond rewarding. It's such an incredible feeling!”

Amy Gacon Manager – One North Breakers Row The Breakers Palm Beach

PAUL LEONE SERVANT LEADERSHIP DAY

This annual event honors the Servant Leadership Award bestowed to our CEO, Paul Leone, at the 2014 World Leaders Conference, emphasizing the importance of giving back as a core component of company culture. This year, The Breakers' team supported the children of Project Lift by donating personal hygiene products and healthy after-school snacks.

BE OUR GUEST

This program recognizes the most selfess and dedicated community volunteers who devote their time, energy and talent(s) to making a diference. The resort’s philanthropic partners nominate an outstanding member of their team, whose service positively impacts Palm Beach County and the surrounding areas. Each year, one deserving nominee is recognized and awarded with an all-inclusive stay at The Breakers.

Ms. Ellen Kranzler with Speak Up For Kids was the recipient of the 2022 Be Our Guest at The Breakers. Ms. Kranzler is a retired teacher who has been volunteering with Speak Up For Kids for the last 13 years. She is an advocate for Guardian Ad Litem, serving as the voice in court on behalf of children in the foster care system.

Ms. Kranzler has been appointed to nearly 60 cases and has traveled from Jacksonville to Miami to ensure children are provided with safe surroundings.

What sets Ms. Kranzler apart is her dedication to the agency. She volunteers 40 hours a week in the ofces alone, and is determined to represent the youth in our community to ensure they can grow and develop in a safe and healthy environment.

VOLUNTEER TIME OFF (VTO)

Our team members want to make a diference in the world. Through VTO, they are empowered to use work time to volunteer, further inspiring them to inject their energy and enthusiasm into the local community, while serving agencies they support.

During orientation, our new employees engage in a community service project with members of our Executive Group and Community Relations team; this emphasizes the spirit of service at the heart of The Breakers and the importance of the VTO program.

This fscal year, team members volunteered 12,321 hours using Volunteer Time Of. Full-time team members receive 16 hours annually and part-time team members receive 8 hours.

UNITED WAY PIE PACKING

UNITED WAY

For over 30 years, The Breakers has partnered with the Town of Palm Beach United Way to support their mission — improving lives and building strong communities with a focus on education, income and health. Their credo, to LIVE UNITED, reminds us that we can do more together than any of us can do alone.

Suzanne Brenner

Senior Director – Retail Operations

Maren Bronkema Manager – Event Services

Raymond Cheung Associate Director – Business Analytics & Insights

Julia Cusumano* Manager – Social Impact

Parisa Leve Manager – Staf Relations & Social Impact

Shari Mantegna Director – Marketing

*Committee Chairperson

“Sustainability has always been a top initiative and a fundamental element of The Breakers’ 125-plus-year plan. Protecting our structures while supporting the local environment helps to ensure the longevity of our business and nurture this special piece of paradise.”

Jennifer Reichert Manager – Recreation Administration Co- Chair – Environmental Impact Team The Breakers Palm Beach

ENVIRONMENT

THE EVOLUTION OF OUR ENVIRONMENTAL IMPACT

2010

• Established The Breakers Environmental Policy for team members

2009

• Water filtration systems replaced bottled water for meetings

• Styrofoam use discontinued and replaced with recyclable containers

1996

• Incorporated native landscaping throughout resort’s 140 acres

1999

• Energy management system installed to control temperature and lighting

2008

2012

• Introduced new software and digital technology to decrease paper use

• Provided reusable shopping bags in all 538 guest rooms

• Organic herb garden planted

2001

• Added energy-e cient lighting to public spaces, outdoor areas and guest rooms

2000

• Reverse osmosis irrigation introduced, conserving 80 million+ gallons of water annually

• Updated faucets and toilets with low-flow systems

• Newspapers delivered upon request

2011

• Guest room towel and linen reuse program implemented

• Clean The World partnership introduced –The Breakers donates 30K+ lbs. of soap and bottled amenities annually

• Purchased renewable energy credits

2007

• Recycling practices implemented throughout the resort for paper, aluminum, glass, plastic and cardboard

• Installed smart thermostats in guest rooms to control temperature

• Automatic doors installed to improve air quality and reduce humidity

2014

• Laundry renovation completed, reducing annual water use by 12 million gallons

• Hope Water partnership introduced, brings clean drinking water to communities in Africa

• Ice delivered to guest rooms upon request; self-service stations available on all floors

2015

• Provided team members with reusable co ee mug, tumbler and water bottle

• 3M window film applied on all windows

• Chau eured Tesla house car service o ered

• Added electric car charging stations for guests and team members

• Recycling practices implemented in guest rooms (paper, aluminum, glass, plastic and cardboard)

• Dual-flush toilets installed at Breakers West Country Club

2018

• Hope Water replaced other bottled waters in guest room mini-bars and at News & Gourmet

• Eliminated 1.6+ million plastic straws annually; biodegradable paper straws o ered

• Eco-friendly notepads provided for meeting attendees upon request

• Plastic bags, bottles and takeout containers eliminated from all restaurants and meeting rooms

2020

• Hidden Water partnership established; aluminum cans replace plastic water bottles, reducing plastic bottle use by 300,000

2021

• Implemented QR menu codes to reduce the need for single-use menu printing

2022

• Changed canned water brands to Open Water and San Benedetto

• Joined GSN Planet, a non-profit that provides education and resources to maximize sustainability for the spa and wellness industry

2019

• All restaurants awarded Platinum Certification from the Surfrider Foundation

• Green Team rebranded to Environmental Impact Team

• Climate Education Training introduced for team members

2017

• Replaced gas tools with battery-operated

• Reusable cups and bottles o ered for purchase in the Breakaway Café

• Dyson Airblade dryers installed in the Breakaway Café restrooms

• Filtered water faucets added to guest rooms

• Provided biodegradable plastic bags for retail and housekeeping teams

2013

• Joined voluntary EPA Green Power Partner Program

• Initiative to eliminate paper towels in public restrooms started

• Meeting rooms equipped with glass, plastic and paper recycling containers

• The Spa developed partnership with Eminence Organic Skin Care®

2016

• Updated The Breakers Environmental Policy for team members

• 100+ motion activated lights installed throughout property

• Earned TripAdvisor’s Green Leader Silver Award

• The Breakaway Café converted to plant-based containers

• “Caught Green Handed” program introduced to recognize team members and their green practices

• HealthyMe program established with Localecopia - educating PBC students about fresh food and sustainable living

ENVIRONMENTAL IMPACT TEAM (EIT)

ENVIRONMENTAL IMPACT TEAM (EIT)

This passionate group identifes opportunities and develops methods for improving eco-friendly operations around the resort. The team enacts greater change and elevates environmental sustainability and awareness company-wide. With the support of leadership, the EIT continues to establish new partnerships and implement education and training sessions; members include:

Megan Body Manager – Social Media

Michele Boyet** Senior Manager – Digital Marketing

Laureta Cromer Administrative Assistant – Legal & Risk Management

Julia Cusumano* Manager – Social Impact

Caty Firogenis Manager – Housekeeping

Simone Grosseau Coordinator - Senior Group Billing

Robert Higley Director – Member Services

Parisa Leve** Manager – Staf Relations & Social Impact

Samantha Miles Manager – Facilities Administrative Services

Tyrene Morgans Assistant Director – Sourcing, Procurement & Supply Chain Management

Kristy Pressly Vice President – General Counsel & Risk Management

Jennifer Reichert** Manager – Recreation Administration

Mark Reid Director – Golf & Grounds Maintenance

Rob Robbins** Director – Rooms Division

Stewart Shapiro Manager – Food Safety

Director - Rooms Division The Breakers Palm Beach

*Committee Chairperson

**Committee Co-chairperson

Not Pictured: Michele Boyet, Robert Higley, Jennifer Reichert, Mark Reid

“At The Breakers, we strive to be stewards of our environment, protecting it for the welfare and enjoyment of future generations.”

Rob Robbins

WATER FILTRATION

CANNED WATER

“As we navigate through global supply chain challenges, The Breakers remains committed to sourcing sustainable products and partnering with vendors that strive to decrease their environmental footprint.”

Tyrene Petriello Morgans Assistant Director – Sourcing, Procurement & Supply Chain Management The Breakers Palm Beach

WATER CONSERVATION & FILTRATION

REVERSE OSMOSIS

To protect one of the world’s most precious resources, The Breakers has an on-site reverse osmosis facility that pumps undrinkable well water from 1,000 feet below the surface and converts it into irrigated water for our Ocean Course and golf grounds.

WATER FILTRATION

To reduce the use of bottled water, each of The Breakers’ guestrooms and suites feature a fltered water faucet for drinking.

EDUCATION & TRAINING

ENVIRONMENT & CLIMATE CHANGE

Team members participate in this virtual training focused on the compounding efects and social impact of environmental climate change and how their actions can make a diference.

ENVIRONMENTAL NEWS NETWORK

A sub-committee of EIT reporters curate content for monthly posts on the company’s employee app/internal communications platform. Educational information and “green” news are shared to encourage engagement and conversations on better ways to make a more substantial impact. Some of this year’s topics included: Recycling Eforts that Beneft Philanthropic Agencies, Sustainable Product Recommendations and Ways to Avoid Recycle Contamination.

SUSTAINABILITY FILTER

When considering new renovations, purchases and discards, our team is encouraged to pass all initiatives through a Sustainability Filter to ensure decisions meet the standards we strive to uphold.

The team explores all donation and responsible reuse opportunities. For example, The Breakers has collaborated with Habitat for Humanity on several recent renovation projects. They assist our construction crew with disassembling items that can be reused in Habitat Homes or sold in Habitat Restore locations.

PARTNERSHIPS

CLEAN THE WORLD

Now more than ever, simple hand washing is vital to reduce the spread of infection and disease, which claim the lives of millions of people each year – the majority being children less than fve years old.

Clean the World recycles The Breakers’ partially used soaps and bottled amenities that would otherwise be discarded and distributes them to domestic homeless shelters and impoverished countries experiencing health and hygiene disparities. This efort not only helps the global community, it protects the environment, reduces waste and preserves natural resources.

GSN PLANET

In 2022, The Breakers joined GSN Planet, a nonproft trade association that provides education, resources and gatherings for the spa and wellness industry. Through this partnership, The Breakers fosters relationships and shares knowledge with other companies that strive to promote sustainability through responsible business practices, in addition to minimizing the environmental efects from operations.

A Sustainability Status Report showcases comprehensive measurements across 13 categories, which include: Water Management, Energy Use, Waste Reduction, Laundry Processes and even Leadership & Community Connection. The Spa at The Breakers will utilize this tool to benchmark current eforts so that it may continuously improve and adapt its environmentally-friendly initiatives.

SURFRIDER FOUNDATION

The Surfrider Foundation is a grassroots, non-proft environmental organization dedicated to the protection and enjoyment of the world’s oceans, waves and beaches. It provides restaurants with the tools and resources needed to make sustainable choices, which aid in the conservation of coastlines and marine ecosystems.

All 10 restaurants within The Breakers’ dining collection are certifed as Ocean Friendly. This coveted accreditation indicates that each establishment follows proper recycling and water conservation practices, features reusable tableware and has discontinued the use of expanded polystyrene products and single-use plastics such as bags, straws and bottles. This has resulted in a reduction of more than 1.6 million straws and 300,000 plastic bottles annually.

EMINENCE ORGANIC SKIN CARE ®

“When it comes to sustainability, education and action are the most powerful ways to truly make a diference. The Surfrider Foundation ofers an incredible network of coastal defenders, and The Breakers is honored to partner and collaborate with this inspiring organization.”

Michele Boyet Senior Manager - Digital Marketing The Breakers Palm Beach

EMINENCE ORGANIC SKIN CARE ®

A select partner since 2017, The Spa at The Breakers is proud to feature Eminence Organic Skin Care®. For every product purchased for treatment and guest use, a new tree is planted and a percentage of proceeds supports Eminence Kids Foundation - providing healthy organic meals to kids with cancer.

To date, 2,431 trees have been planted on behalf of The Breakers.

CANNED WATER

Since 2020, The Breakers has been committed to replacing plastic water bottles throughout the resort with aluminum cans. Partnering with Open Water and San Benedetto this past year, we continue to reduce annual plastic bottle usage by 300,000.

Infnitely recyclable, aluminum can be remade after every use, making it the most environmentally-friendly option for single-use beverage products.

LOCAL FOOD SUSTAINABILITY

LOCALLY SOURCED FOOD

The Breakers proudly sources and serves essential produce from area farms during Florida’s growing season (November through May). The resort also strives to purchase locally caught and responsibly fshed or farmed fresh seafood.

ORGANIC HERB GARDEN

The Breakers cultivates a variety of herbs (basil, tarragon, rosemary and several variations of mint), as well as other naturally harvested ingredients on a yearround basis for use in the hotel’s 10 restaurants. The 2,000 square foot garden is a collaboration between the chefs, landscaping team and procurement staf, whose horticulture expertise and eco-friendly best practices produce a plethora of edible plants.

These aromatic greens are 100% organically grown (no synthetic chemicals are used). Natural processes, such as composting, allow the food to fourish in harmony with the surrounding environment.

140 MILLION

Gallons of Water our Reverse Osmosis System Generates Annually

CLEAN THE WORLD

23,811 LBS.

12,608 Soap & Bottle New Bars of Soap Amenities Collected for Those in Need

17,698 LBS. Recycled Plastic

EMINENCE ORGANIC SKIN CARE ®

2,431 Trees Planted

REVERSE OSMOSIS

“As a conscientious corporate citizen with a dynamic history, we are committed to sharing our stories to positively infuence the world around us. These stories have a transformative power that can inspire and enact meaningful social change.”

Sara Flight Director – Communications

The Breakers Palm Beach

SOCIAL MEDIA

2.6M+ Engagements

PRESS

57.3M+ Impressions

315.4K Followers

1,184 Coverage

4.9B+ Audience Reached

SOCIAL MEDIA HIGHLIGHTS

April 2022 | Instagram

May 2022 | LinkedIn

July 2022 | LinkedIn

August 2022 | LinkedIn

The Breakers highlights one of our sustainable initiatives - our organic herb garden - utilized throughout our restaurants in celebration of Earth Day.

Team members enjoy Paul Leone Servant Leadership Day with ice cream and donate supplies to Project Lift.

The Breakers expands wellness programs to focus on mental health, parenting and new diversity program

Senior leadership volunteers as part of our Summer of Giving at Easterseals.

© LILA PHOTO

© LILA PHOTO

Three Palm Beach restaurants donate meals to support scholarship for culinary and hospitality students

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Breakers' Executive and Senior Three Palm Beach Restaurants Eco-friendly initiatives

Team Well-Being

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Team Well-Being

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