Venue 308 Welcome Guide

Welcome,

Thank you for finding us and falling in love with Venue 308. We are looking forward to being the backdrop for your day and, more importantly, to being part of your journey.

This guide is our minimum commitment to you on what you can expect from our team; from today, right up to your wedding day. It also provides some helpful tips and tricks, information and the smiling faces of our team (now YOUR team!).

We are honoured to be the chosen venue for your event and look forward to working with you, and celebrating with you.

• • • •

Creativity & Openness to entrepreneurial spirit and a place to celebrate creativity

Respect of our industry, the community, our neighbours, our heritage, our peoples, ethnicities, diversity & inclusion

Excellence in talent, attitude, consistency, efficiency, health & safety

Confidence in facilitating successful outcomes, in our team members, in our ethics and in our service standards

Enablement of each other, our stakeholders, our vendor partners and our clients

Meet the team

Adjectives: client-focused, results driven, hands-on, relationship builder and crazy good creator

brettong@venue308.com

Adjectives: party wrangler, service leader, venue liaison, bar manager and amazing golfer

chris@venue308.com

Bretton Grassie, Co-Founder and Owner Lead Month of Coordinator

Chris Grassie Sales & Venue General Manager

Andrea

Alina

Penny Dyte Co-Founder & Owner

Megan Duffell Assistant Bussiness Manager

• • • • • • •

Meet the team

Lauren Frank, Venue Lead

Adjectives: experienced bar lead, amazing go-to for venue needs, big hearted; she and our part time leads are here for you....they've "got this"

MONTH OF COORDINATION TEAM

If you have added this service to your package, you are going to meet one of this team. Better yet, you are going to be SO THANKFUL that you can actually be a guest at your own wedding.

Adjectives: organized, time-line driven, creative, 'horse whisperers' for event hiccups

Andrew Venue Lead

Sebastian Venue Lead

Sarah Schmidt

Bretton Grassie

Aimee Evans

What you can expect from us

PROFESSIONALISM

We pride ourselves in ensuring that our interactions with you and with our team will allow you to have the utmost confidence in how we will conduct ourselves with your friends and family.

Your happiness with the day is the success of our business.

QUALITY

You can expect us to strive to exceed your expectations from the smallest request to the handling of twists and turns. We are not perfect; however, our ability to be proactive as well as reactive is the standard we hold ourselves to.

We do not run a venue, we facilitate an amazing guest experience.

TIMELINESS

Emails:

Phone Calls: same day or first thing in the morning if after hours

Onsite Meetings: we will get you in to fit your schedule. Come as often as you need to!

Our Role: Details & Deliverables

There are things that you can count on us fulfilling in our role as your venue

In our base package (Reception), we provide:

• Floor plan program for you to work with

• Bar, including menu and options for specialty drink(s)

• Up to 150 white folding chairs with cushions

• 16-8'X3' Farm Tables (no table cloths required) or 16-6'X30" banquet folding tables (you need to provide linens)

• Accessory tables for your caterer (buffet, dessert, coffee)

• Speaker and microphone for speeches

• DJ table and chair

• Welcome table for cards, guest book, gifts

• Table for speeches

• 10:00am access until 1:30am close next day

If you have the CEREMONY Add On, we will provide:

• Up to 150 white folding chairs with cushions set up

• Flip of the room set up from Ceremony to Reception (2 hours + our team)

• Speaker and microphone for officiant/vows

• Welcome table for cards, guest book, gifts

• 8:00am access until 1:30am close next day

TEAM on your day

• Morning Venue Lead PLUS Cocktail-to-Close Venue Lead

• Bar service in getting ready lounges (Remember NO BYOB)

• Bar staff (1 bar tender for every 50 guest)

• Late night Venue Coordinator service check in

• We stay for take down and have everything ready for you to pick up before 11:00am

YOU ARE BOOKED!

Your venue is booked and you can now start researching and confirming your other vendors! We suggest you do this right away, so you get the vendor partners you really resonate with.

SEE OUR PREFERRED VENDOR LIST for assistance if you do not know where to start!

3 MONTHS BEFORE EVENT DAY

With your vendors in place and services confirmed, it is time to meet with your wedding planner to finalize items...or to et up that first meeting with your MONTH OF COORDINATOR. If you have selected this through us, our coordinator will reach out now. If not through us, we recommend you get that in place and start confirming any gaps in planning.

6 MONTHS BEFORE EVENT DAY

We will send you an email to check in on any services that you may want to add to your initial package. At this time, if you purchased our DECOR PACKAGE, we will also get that to you so you can start thinking about selections

1 MONTH BEFORE EVENT DAY

Time to fill out our KEY WEDDING QUESTIONNAIRE & BAR QUESTIONNAIRE

This is all the detail we need to prep our team and set up the venue event

2 WEEKS BEFORE

Time to finalize:

• Floorplan(s)

• Decor

• Deliveries & Pickups

• Signage placement

• Bar Set Up

• Vendor Changes

• Insurance

• Roles & Responsibilities

What we need from you

Here is the list of the minimum items that we will need you to confirm, during the course of your planning.

SOME RECOMMENDATIONS

Floor plan with chair count per table (don't worry - we will link you to the program nice and early!)

Completion of our Key Wedding Questionnaire - sent 45-60 days prior to your day

Completion of our Bar Questionnaire - sent 30 days prior to your event Name of your coordinator who will be placing decor

Certificate of insurance confirming your special event insurance for a minimum of $2,000,000

Your timeline for the day - and any last minute changes to that

Delivery + Pick up times - keep this in mind when meeting with caterers, rental companies, DJ, musicians, cake and sweets, late night caterer, florists...well...EVERYONE!

List of instagram tags, including yours for our BTS pictures:

• Caterer

• Decor

Be a guest at your own wedding

• Hire a Planner or a Coordinator

Attend cocktail hour

• Consider having your first look at the venue to avoid leaving for photos

Have a prosecco toast

• After the ceremony, or when guests arrive for cocktails Disperse speeches throughout dinner

• Just so much more fun for everyone

Use a licensed caterer

• Who will do up menus, rent linens and tableware, set and clear dishes, fill water glasses and more; rather than a restaurant who do not have staff or services

• Attire

• Hair + MakeUp Artist(s)

• You Two!

Rebecca Frank Photography

HIGHLIGHTS OF SOME FREQUENTLY

Asked Questions

Q: Can I add on additional services, like a ceremony? Yes, you can!

Q: Am I required to have a coordinator? No - but we highly recommend it.

Q: Can we get early access to the space? Yes! Early access is $175 per hour.

Q: Who is responsible for setup? Tables + chairs: Us! All decor: You + your vendor teams!

Bar & Catering

Q: Can we bring our own alcohol? No - our AGLC license must be used.

Q: Can we bring our own food? Not recommended, see details on our full FAQ page.

Q: Do you provide glassware? For bar service ONLY.

Q: Will your staff handle serving & clearing? No, you can arrange this through your caterer.

Tech & AV

Q: Do you have speakers and a mic for speeches? Yes - included in your package.

Q: Can we do a slideshow? Absolutely Our 58" TV in the bar is included or you can rent our projector and wall screen on the event side.

Q: Is live music allowed? Yes - we love that!

Furniture & Decor

Q: Do you provide tables and chairs? Yes - we provide 16 tables and 150 chairs.

Q: Do you provide additional decor? You bet - see our Decor Package Add On

Q: Can we use real candles? Yes - if enclosed.

Q: How can we attach things to the walls? Carefully - let us know what you need!

Tools & Resources

Preferred Vendors

03

Think of our HoneyBook system as a filing cabinet; one in which we can share and where you can upload and share. We can add additional contact emails, so just ask!

Bar Ideas

HoneyBook Project 01 04 02 05

Our General Manager, Chris, is the one to talk to about your bar ideas (we schedule that about a month before your big day); but feel free to share in your project as you go.

Floor Plans and Seating Plan

We will send you a link to our seating floor plan soon where you can upload your guest list, seat your guests at tables and move things about!

You will find our list on the final 3 pages of this document, as we are happy to share vendors who work well in our space and who have amazing quality of service and product. (We have no penalty if you decide on any other licensed and insured vendor).

Month of Coordination

We have three incredibly efficient Month of Coordinators. If you have added this onto your package, someone will be in touch prior to 3 months from your wedding. If you haven't decided about this service yet, not to worry, you can do that anytime up to six months prior to your event.