AUSTRALIA’S BEST TRADE PRINTER
6-12
NEWS: Australian Printer’s comprehensive industry news
14-15 DURST P5 X LAUNCH: Durst recently took the wraps off its newest flatbed roll-to-roll printer
16-18 COVER STORY: Heidelberg drupa 2024: Innovations in printing and packaging machinery
20 INTERVIEW: Konica Minolta president previews future technology platforms
22-23 CASE STUDY: Sign Portal creates outstanding, detailed decals for schools
24
WOMEN IN PRINT: Ball & Doggett’s business development executive Diana Nikolic
26-27 PEOPLE IN PRINT: Mint Imaging managing director Adam Middleton
28-32 THE FUTURE OF DIGITAL PRINTING:
The latest technologies and trends in this sector
28 Currie Group
30 Konica Minolta
32 Pozitive
36-37 OPEN HOUSE: LIA hosts tour of Carbon8’s facility
38-39 OPEN HOUSE: Jet Technologies hosts first open house in three years
40
OPINION: The key to overcoming barriers in a male-dominated print industry
42 OPINION: Four ways SMBs can optimise managed print success through ERP integration
44 PRINT DIARY: All the upcoming events
45-50 CLASSIFIEDS: The Australian print industry’s biggest marketplace
Advertiser’s Index
To advertise call Carmen on 0410 582 450 or carmen@proprint.com.au
16-18
STORY: HEIDELBERG DRUPA 2024: INNOVATIONS IN PRINTING AND PACKAGING MACHINERY
36-37 OPEN HOUSE: LIA HOSTS TOUR OF CARBON8’S FACILITY
The Acuity Ultra R2 is a modular system with scalable architecture, meaning it can grow and change as your business evolves.
Multi-roll capability maximises productivity for smaller jobs
Auto media thickness and position measurement
Our Acuity Range is known for its excellent high quality, productivity and reliability on a massive industrial scale. Engineered with the operator in mind, LED configurations work in harmony with specialist inks to support the printing of exceptional near-photographic interior graphics and the high speed printing of banners and PVC signage.
With a throughput of over 600 m² per hour, the machine has the potential to produce huge volumes of work when printing on three rolls simultaneously, as well as printing superwide format graphics up to five metres in width.
The Acuity Ultra R2 is equipped with a media detector mounted on the carriage. This is used to determine the position and thickness of the media.
To discover more, scan below:
Several people from the industry had mentioned that with a number of tradeshows happening this year, businesses would take a ‘wait and see’ approach to investing in new technologies. That seems to be quite far from the truth, from what we’ve noticed.
Businesses are taking calculated risks, knowing that their purchases today will future proof their companies for tomorrow.
This issue of Australian Printer shows some of the more recent investments from printers, and what their new machines are capable of producing. It also delves into some of the new equipment available from manufacturers, highlighting their key features and attributes.
In addition, this issue looks at the future of digital printing. With research firm Smithers identifying that in 2032, digital print will account for almost a quarter of the global value of all print and printed packaging by value, worth US$230.5 billion, it is an area of growth to keep an eye on.
We hope you enjoy reading this issue.
Koenig & Bauer confirms sale of eight presses in A/NZ
Koenig & Bauer has confirmed the sales of eight presses in Australia and New Zealand, including an unprecedented four presses to IVE Group in Australia and one to Blue Star in New Zealand.
“Koenig & Bauer AU/NZ is excited to announce a landmark order placed by IVE Group, Australia’s largest diversified marketing company and the Southern Hemisphere’s leading printer,” the company said in a statement.
“The order includes four cutting-edge Koenig & Bauer Rapida 106 X model presses. Details of the exact specifications remain confidential, underscoring the significance of this investment in response to the surging demand for high-quality printing solutions. This move reaffirms Koenig & Bauer’s unwavering commitment to innovation.”
Graham Harris, managing director of Koenig & Bauer AU/NZ, confirmed that these orders mark a milestone with a total of eight recent press sales in the Australia/New Zealand region – the largest order of its kind for the Koenig & Bauer AU/NZ.
“The trust that IVE Group has placed in our Rapida 106 X technology speaks volumes about the unmatched quality and performance of our presses,” Harris said.
In addition to the partnership with IVE Group, Koenig & Bauer AU/NZ has confirmed a strategic collaboration with Bluestar NZ, one of New Zealand’s premier printing and marketing execution entities.
This partnership is further underscored by the recent order of a Rapida 106 X, marking a significant milestone as it will be the inaugural
installation of this advanced press in the Australia/New Zealand region.
Further solidifying its presence in Australia, a large-format Rapida press is also on order.
Earlier this year, United Print and Packaging embraced the future by installing a B2 Rapida 76 press, augmenting Koenig & Bauer’s influence in the region.
Rayne Simpson, newly appointed sales manager at Koenig & Bauer AU/NZ, highlighted the revolutionary features of the Rapida 106 X.
“This next-generation press is pioneering the future of industrial printing, offering significant advantages in economy and efficiency,” he noted. “Whether in commercial, packaging, or label printing, the Rapida 106 X sets a new standard for sheetfed offset.”
“The Rapida 106 X is packed with innovative solutions designed to meet individual requirements, excelling in automation and productivity. It promises remarkable profitability and efficiency, empowering businesses to confidently navigate the evolving landscape of the printing industry,” Simpson said.
“As Koenig & Bauer AU/NZ continues to lead the way in state-of-the-art printing technology, the company reaffirms its commitment to delivering exceptional after-sales support for the Australian and New Zealand printing, packaging, and label sectors.”
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Printed by Hero Print Alexandria, NSW, 2015
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Carmen Ciappara / 0410 582 450 carmen@proprint.com.au
Mailed by D&D Mailing Services Wetherill Park, NSW, 2164
Design and Production Manager
Sarah Vella / 0406 967 559 svella@intermedia.com.au
The Koenig & Bauer Rapida 106 X
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POS Visual Solutions buys HP Latex 2700 from SMARTECH
Victoria-based large-format digital printer POS Visual Solutions has purchased a new HP Latex 2700 from SMARTECH in a move to upgrade its machinery. The new HP Latex 2700 replaces POS Visual Solutions’ HP Latex 1500, which it owned for six years.
Even though this is the first machine that POS Visual Solutions managing director Reece Conlan has bought from SMARTECH, his professional relationship with SMARTECH sign and display Victoria key account manager Nick Papamihail spans over years. Conlan purchased three of POS Visual Solutions’ machines from Papamihail.
“Our business has grown from having just one small HP printer 15 years ago, which Nick sold to me, to now owning four HP printers. When you look to do these types of purchases for printing equipment, you lean back on people you’ve dealt with in the past,” Conlan said.
“You know that the person you trust is going to give you the right information, the right price and the right support come that day you need it.”
As POS Visual Solutions is a 16-yearold company that specialises in the
Morprint mergers with Bright Print Group
Sydney-based commercial printing company Morprint has become part of Bright Print Group (BPG).
Morprint is a boutique colour commercial printing company located in Rydalmere, near Parramatta in western Sydney.
“After decades at the helm of Morprint, Russell [Morrow] and I have decided it is time to retire,” Lynne Morrow told customers in a company email.
BPG, a third-generation family business which employs more than 110 staff at two sites in Wetherill Park and Newcastle, is owned by brother and sister team, John Bright and Debbie Burgess.
production and installation of retail and corporate graphics and signage, Conlan said he decided to upgrade the business’ equipment to continue to provide its clients with quality solutions in a timely manner.
“When you do retail graphics, you’ve got to make sure your output is at the highest level and your prints have vibrant and consistent colour. You also need speed to market, and a printer like the HP Latex 2700 certainly delivers on that. Our output with the Latex 2700 is 30 per cent more than its predecessor,” Conlan said.
The HP Latex 2700 is a roll-to-roll wide format printer designed to tackle highvolumes of large-format signage and decorative applications, ensuring highquality printing at high speeds.
Vivid colours are printed at up to 89m²/h and high-margin jobs can be created easily as it enables a 30 per cent wider colour gamut. In addition, it uses water-based HP Latex ink, which is one of the most environmentally certified technologies in the market – a huge plus for POS Visual Solutions, as sustainability is high on its agenda.
“We are looking forward to our future especially knowing our business is now in the hands of another values-driven, familyowned organisation – BPG,” stated Morrow.
“Having gotten to know both Debbie and John, joint managing directors and siblings,
Conlan has been using the HP Latex 2700 on a wide range of signage and graphics solutions including – but not limited to – office interior graphics, retail graphics and signage, car wraps, and textile printing since its install in August.
He added that the ink technology was another reason he chose the HP Latex 2700 as he uses fourth generation HP Eco Friendly Latex inks with another of POS Visual Solutions’ HP Latex printers – the R Series flatbed printer – so he can now also use this ink new press as well.
“This is really important if we’re running a campaign for a retail customer, for example, where there’s all different types of substrates, so we need colour consistency across the print campaign,” he mentioned.
“We used to have a bit of colour variance, because we were running two different generations of inks. Now that we use the same generation of inks, the colours will remain the same.”
Papamihail added that some of the other outstanding features of the press include: the whitest white ink, jumbo dual-roll functionality, a five-litre colour cartridge, 3.2m maximum media width, fully automated printhead maintenance, and an intuitive software interface.
“In this industry, partnerships extend beyond the sale of a machine. You need to know what the needs of a customer are, what their requirements are, and what tech support you’re able to provide,” Papamihail said.
over the past few months, we are excited too for the access our clients now have to greater services and products with BPG.”
Production will transition to the BPG factory at Wetherill Park, where current Morprint staff members will relocate.
“The knowledge the Morprint team have of your work will not be lost and only enhanced by the greater team within which they will be working,” said Morrow.
“The site at Wetherill Park houses a large arrange of presses, from wide format to digital printing, mailing services, warehousing and promotional item management.
“I’d like to take this opportunity to thank you for your loyalty and custom over the past 30 odd years and to wish you well in your future endeavours. It is a comfort to Russell and I to know that you will remain in safe hands,” she said.
Bright Print Group’s Debbie Burgess and John Bright
(l-r) Reece Conlan (POS Visual Solutions) and Nick Papamihail (SMARTECH)
Starleaton prepares for new product launches in 2025
ROLAND 700
Technological
2025 will see Starleaton introduce some new products as it continues to refocus the business
Starleaton CEO Ben Eaton will look to launch new products in 2025, after confirming the company has continued to service more than 800 active customers since emerging from voluntary administration.
“As soon as Starleaton went into voluntary administration the assumption was, as it is more commonplace, that we would go into liquidation,” Eaton said.
“It was a fight to be given the opportunity to trade out of the voluntary administration, and it has been a tough road so far, but we have fought hard to allow us the best opportunity to make good on our liabilities and to do this we need to remain in business,” Eaton said.
In October, Starleaton commenced a $1 million clearance sale of hardware and consumable products to provide the business with additional cashflow.
“It is now six months since Starleaton emerged from voluntary administration and we are very excited about what the future holds for us. We are very pleased to confirm that we have shipped products to over 800 companies since we have recommenced normal trading operations in April and we would like to thank all of those customers who continue to do business with us every day across Australia and New Zealand,” Eaton said.
“We have refocused the business back to our foundations and what was the pillar of the Starleaton business – consumables. Thanks to our deep inventory levels and the continued support from several of our supply partners, we have managed to continue supplying a number of lines to our loyal customers. We would not be here today if it wasn’t for their support.
“I want to get a strong message out to the market that we are not only continuing to trade but we have a stable business that continues to provide reliable supply to the market. Our customers have expressed a strong message that they want us to remain part of the supplier landscape providing additional competition from an Australian owned family business in a rapidly shrinking market dominated by foreign owned companies.
“2025 will see us introduce some new and exciting products as we continue to refocus the business. Our own brands such as Chromojet and Helix continue as do our relationships with specialty suppliers such as Alumi Graphics in the US that produce aluminium floor and wall graphics materials that adhere to different surfaces such as bricks and concrete. Much of our past success was with niche products that are application focused and Starleaton has had a strong reputation representing these products and we plan to do more of this in the future.
“As the market consolidates and more brands are distributed by a narrower channel, opportunity comes for manufacturers who require a focus on their range. Starleaton is open for a discussion with any manufacturer who is looking to grow their presence in the Australian and New Zealand markets.”
The widely acclaimed ROLAND 700 EVOLUTION litho press deploys an array of innovative technologies to give unprecedented levels of efficiency, productivity and print quality.
- Australasia
+61-2-9645-7900
Caxton Co Operative goes live with printIQ
Western Australia based Caxton CoOperative has gone live with a new end-to-end print management from system provider, printIQ.
Caxton, which is owned by numerous Snap Print Solutions franchisees, was established in 2004 to handle digital and offset printing for these Snap Print Solutions franchises, servicing around 20 different businesses.
Caxton officially went live with printIQ to all external customers in September, enabling them to handle their own quoting and ordering directly via printIQ. According to Caxton, since the platform’s launch, the company has generated more than 1,000 quotes in the system.
“The change for us has been substantial since going live. It frees up our time from the desk considerably, and jobs are now put into production as quickly as our
Investment in Epson ML-8000 printer ‘right choice’ for Koton Kraft
Koton Kraft, a NSW company specialising in providing printed homewares for Australian small businesses and artists, has taken its offering to a new level by purchasing an Epson Monna Lisa ML8000 direct-to-fabric printer.
Koton Kraft’s purchase of the Epson ML-8000 printer came from basic commercial requirements and the desire to grow its business. The team collaborates with designers, helping them transform their artwork into exquisite textile and paper giftware ranges.
“Artists needed a faster turnaround on their orders. They demanded higher quality products printed on a wider variety of materials and a machine that could make colours pop. The finished products also needed to do justice to their art,” Koton Kraft operations manager, Karan Singh Mehroke said.
“In addition, we were looking to grow our business into new areas whilst reducing our costs and making the production process
clients can send them to us,” Caxton Co-Operative (Large Format) manager Rick Penlington said.
“We used to deal with a bedlam of orders and emails that took us about an hour to deal with previously, but it now only takes us a few minutes to deal with any inbound jobs.
“And I can now see at a glance what work I already have booked in on my machines and when they are due, rather than having to keep that all in my head.”
printIQ A/NZ general manager Rachel Davis said leveraging printIQ’s simplified quick quoting functionality, 90 per cent of the Caxton business is now generated by quick quotes that customers can enter directly.
easier for our machine operators. After doing a full assessment and review of all available options, we concluded there was only one printer that meets all of these requirements and that is the Epson ML-8000.”
Koton Kraft creates unique designs on fabric. Whether from a designer, artist or boutique shop owner, it caters to specific printing needs and creates one-of-a-kind textile products. The ML-8000 makes it possible for Koton Kraft to cost efficiently print directly onto fabric and do short-run customised fabric printing in Australia.
“This opens up many doors for artists and creatives to market their designs and garments as 100 per cent Australian sourced, designed and printed.
“This speeds up the process, providing quotes and orders at their customers’ fingertips while streamlining jobs and orders into production,” Davis said.
“Not only has Caxton improved the front end of their business with quick quoting, but they also offer customers the transparency of logging in to see where their jobs are in the system. Efficiency, speed, and transparency are critical in today’s business environment, and Caxton is excelling in these areas.”
Davis said printIQ’s MIS solution stands out with its simplified quick quoting functionality.
“This allows customers to log in directly to printIQ portals, utilise printIQ web widgets on their website, or integrate a third-party web2print system as the front end. By enabling quick quoting, we eliminate the need and reliance for experienced print estimators, allowing more throughput by more people who are able to handle quotes and orders,” she said.
“The Caxton team has been a pleasure to work with, and we are proud to announce another happy and successful customer.”
There’s no need for costly offshore printing any longer. It’s also an incredibly efficient machine taking only two hours to print what two of our older machines would take over 10 hours to print. This means major cost savings within the production process,” Singh Mehroke added.
Koton Kraft also has strict production requirements around colour vibrancy, speed of output, the ability to handle diverse materials and roll-to-roll fabric, print quality, ease of use and agreeable ergonomics.
“The Epson ML-8000 printer is an 8-colour machine that is easy to use and requires very little maintenance. There is reduced wastage of media compared to existing printing machines and the colours are great on finished products,” Singh Mehroke said.
“We print our designs onto fabric and cut out our products as per order specs. The ML-8000 not only enables us to test and prototype new ranges of products for clients, but when we do, the artwork looks amazing due to its superior print quality.”
Typical projects Koton Kraft uses the ML-8000 printer for include napery, yardage, home textiles and fashionwear. For each of these, artists brief the company on their concept and colour choices, leaving Koton Kraft to select the appropriate colour profiling.
Caxton Co-Operative’s Phil Weall operating the new print management platform from printIQ
The Epson ML-8000 direct-to-fabric printer in use at Koton Kraft
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Theo Pettaras returns to industry with The Print Architects
Theo Pettaras is making a highly anticipated return to the print industry with his new venture, The Print Architects. Best known for founding Digitalpress, one of Australia’s most celebrated digital printing businesses, Pettaras sold the company to a global marketing consortium in 2020.
Now reinvigorated and ready to make his mark once again, he’s launching The Print Architects – a print management company designed to “streamline processes and deliver unparalleled value” to clients and partners alike. For Pettaras, this new chapter is a natural extension of his decades-long expertise in print as well as business broking.
“Returning to the print industry feels like the right step at this stage of my career,” he said.
“I’ve accumulated a wealth of knowledge across industries – in architecture, award-winning print businesses, and business broking – and I’m eager to channel that into a business that emphasises collaboration, precision, and creativity.”
According to Pettaras, The Print Architects is more than a typical print management firm. With a team of skilled professionals and strategic partners, it acts as a bridge between clients and supply partners, ensuring coordination and execution of print projects. Drawing from his experience as a business broker, Pettaras said he applies the same principles of facilitation and value creation to this new venture.
“The concept of brokering resonates deeply with me. Just as I’ve connected buyers and sellers in business transactions, I see The Print Architects as a means to connect clients with the perfect suppliers to bring their creative visions to life. It’s about crafting solutions that resonate, inspire, and communicate with impact,” he said.
The name, The Print Architects, is a nod to both Pettaras’ architectural background and his passion for constructing meaningful print campaigns. As the ‘architects’ behind each project, his team works closely with design and marketing agencies, helping them build campaigns
that effectively convey their message through expertly crafted print solutions.
“I’ve always believed that great print is about more than just technical precision – it’s about communicating a story and finding new and innovative ways to deliver the most effective result,” Pettaras said.
“At The Print Architects, we help our clients construct that story and deliver it in the most impactful way possible.”
Pettaras is joined by several semiindependent salespeople who will introduce The Print Architects’ services across Australia, with a current focus on Sydney. Together, they are responsible for liaising with clients, sourcing quotes, and partnering with trusted supply channels to ensure quality results. Looking ahead, Pettaras has ambitious growth plans.
“The business model is scalable to meet the evolving needs of the industry. The Print Architects is a continuation of my lifelong passion for print. While business broking remains my core focus, this venture allows me to leverage my print expertise in new and exciting ways. We aim to build a substantial client base and expand our supplier network,” he added.
Excited to reconnect with old colleagues and forge new relationships, Pettaras sees The Print Architects as a new beginning – a venture that merges creativity, experience, and innovation to redefine print management.
Easy Signs business grows a further 50 per cent in US
After doubling sales from 2022 to 2023, Easy Signs has experienced a further 50 per cent increase in sales as it grows to more than 50 staff members from its operations in Pennsylvania.
Easy Signs commenced its US operations with a $US2.8 million investment to open a 6700 square metre facility in March 2022.
Easy Signs was recently featured on the front page of the New York Times commenting on the tariffs up to 400 per cent placed on aluminium components from China.
In an exclusive interview with Australian Printer, Easy Signs co-owner Andy Fryer, said the tariffs have impacted the next growth phase for the US including plans to open a second factory.
“The expansion into the US has continued to bring new challenges. Despite these we are continuing to see strong growth and last month we hit a new milestone reaching 50 employees. We are now shipping products all around the US and have been working towards expanding our manufacturing to a facility on the west coast,” he said.
“This has unfortunately been put on pause while the tariff issues are resolved. The journey so far has not been without
its challenges and the learning curve has been steeper than anticipated.
“Luckily the hard work put in by our Australian COO Steph Wilbow who has been living in the US since we established, along with her team and the supporting team back in Australia, we have managed to overcome anything thrown at us so far and continue to grow quickly.”
In terms of growth, Fryer confirmed that in June 2023, sales were double those of 2022 and in June 2024, these numbers grew again by a further 50 per cent.
“We are currently experiencing some challenges as certain product lines are going out of stock due to having to turn around containers. We are hoping to have this all resolved in the next two to three months so we can keep pushing forward. We currently run two shifts – day and afternoon – in the US, and were recently about to add a night shift but that was placed on pause as we weren’t sure how impacted sales would be due to stock outages and the uncertainty of the tariffs,” Fryer said.
Adam Parnell and Andy Fryer (Easy Signs)
Theo Pettaras (The Print Architects)
Durst introduces P5 X ‘true flatbed’ at global launch in Brixen, Italy
The newly launched P5 X flatbed roll-to-roll printer is a testament of Durst’s commitment to continuous growth in the large-format printing sector
Durst has launched the P5 X –a ‘true flatbed’ with roll-to-roll capability to fill a mid-market position in the company’s P5 large-format printing portfolio of products.
Speaking at a media launch at the company’s head office in Brixen, Italy, Durst CEO and co-owner, Christoph Gamper said the P5 X is a long-awaited and important addition to the P5 range of products that will allow the Durst brand to compete specifically within the ‘true flatbed’ category.
“The P5 X is a testament to our commitment to continuous growth in the large-format printing (LFP) sector,” Gamper said.
“We continue to push boundaries with the new technologies, expanding our capabilities to meet our customers’ evolving needs. The P5 X, proudly ‘Made in Durst’, reflects our dedication to innovation, quality, and reliability showcasing the best of what Durst stands for.”
Durst head of product development, Andrea Riccardi, said he believes the P5 X will be of interest to small, medium, and high-end customers.
“I am proud and excited about the P5 X because this is the first time we have presented a true flatbed printer manufactured by Durst. The launch of the P5 X gives Durst a complete 360 portfolio for hybrid printing,” he said.
“The market for P5 X sales is not about the size of the customer, as we know many of our customers have flatbed printers to satisfy certain types of production as well as special applications.
“Since 2018, we have scaled up the P5 range from the P5 350 up to the P5 Super Multi-Pass (SMP) in order to have faster and faster machines. The SMP is the fastest machine in our portfolio and we see this as the alternative to single pass UV at the top end of the market.
“Now with the P5 X, we can almost complete the P5 portfolio. This product will be targeted at the mid-market,” said Riccardi, who openly identified swissQprint as a direct competitor for the new P5 X.
Gamper also addressed the expected direct competition in the market with swissQprint and provided more clarity on the positioning of the newly launched product, which will represent the entrylevel of the P5 category.
“The P5 range is an ecosystem – it is not a single product. Many of our customers in the printing community will need this ‘entry-level’ flatbed. We will obviously cross paths with companies like swissQprint and other companies, but I don’t care about the competition as we have our spot [in the market],” Gamper said.
“This will allow customers – who are not currently Durst customers – to enter into the Durst world, allowing them to scale
up like a lot of other companies that have grown with us after starting off with just one machine.”
Durst Oceania managing director Matt Ashman said he is looking forward to being able to offer customers this product and has already started to receive interest from Australian printers.
“The P5 X complements the other products in the P5 portfolio and is the true flatbed machine that everyone has been asking for from Durst for some time,” Ashman said.
“The market needs a machine like this with the flexibility, reliability, and functionality that Durst customers have come to expect.”
The P5 X will continue to utilise Ricoh Gen 5 printheads like the other products in the P5 range, and is designed for highend applications such as bespoke visual communications, large scale decoration and speciality packaging.
“The P5 X is built to meet the highest standards while also being accessible to those wanting to enter the ‘Champions League’ of printing,” the company said.
Riccardi said the P5 X was a passion project of his and represents the perfect blend of advanced features and accessibility.
“The P5 platform integrates highend systems, hybrid solutions, and comprehensive software, service, and ink solutions. With the P5 X, Durst introduces a true flatbed printer with roll options, sharing the benefits of the entire P5 platform,” Riccardi said.
“The P5 X is built with operator convenience in mind. Its ergonomic design minimises outer edges, allowing boards to be loaded and unloaded comfortably in an upright position. Safety features include a light curtain on the print carriage that slows down the printing in case of interruption, ensuring maximum safety. The P5 X also includes user-friendly LED indicators that show the correct positioning for boards and identify which vacuum rows should be activated. Magnetic pins are easy to mount, streamlining the entire setup process.”
The Durst P5 X aims to meet the demands of mid-range large-format printing with exceptional quality and efficiency
Samples
the
on the
Samples from the Durst P5 X show a variety of unique effects and raised printing techniques available
Andrea Riccardi with the new Durst P5 X
(l-r) Durst’s Wolfgang Knotz, Christoph Gamper, Christian Harder and Andrea Riccardi with the media at the P5 X launch in Brixen
Andrea Riccardi (left) and Matt Ashman (second from left) at the first public viewing of the P5 X at the Durst demonstration centre at its Brixen headquarters
Durst welcomed journalists from all over the world for the launch of the P5 X at its head office at Brixen in Italy
The Durst P5 X combines the best of ‘true flatbed’ and roll-to-roll printing
Andrea Riccardi examines the key factors for a flatbed
printed
Durst P5 X confirmed
versatility of the ‘true flatbed’ with roll-toroll capabilities during the global media event
Durst Oceania’s Matt Ashman at the launch of the P5 X
Durst expands into mid-range, large format printing with the newly launched P5 X
(l-r) Christian Harder, Christoph Gamper, and Andrea Riccardi address the press at the launch
Heidelberg drupa 2024: Innovations in printing and packaging machinery
Heidelberg’s new generation of machines feature many innovative functions that contribute to cost reduction, alleviate skill shortages, enhance the sustainability of printing companies, and improve their speed to market
The demand for packaging is increasing worldwide.
Simultaneously, consumers are seeking sustainable packaging that minimises environmental and climate impact. Legal requirements related to the environmental aspects of packaging are also on the rise.
In a survey conducted in 2022 involving 5,000 consumers from five European countries, Pro Carton: Choosing Cartons for a Sustainable Future, participants identified climate change as one of the most urgent issues of our time.
Consumers place the most trust in paper and cardboard packaging from an environmental compliance perspective.
This is partly because effective recycling systems are already well-established at a high level.
For example, in Germany, the recycling rate for wastepaper exceeds 95 per cent of total paper consumption. Across Europe, 82.5 per cent of paper and cardboard are recycled.
It is estimated that the added value in global folding carton production will increase from the current €68 billion ($110.27 billion) to €76 billion ($123.24 billion) by 2027, showing an annual growth rate of approximately 2.3 per cent.
Packaging and labels are increasingly important to the strategic future of the
printing industry, with annual sales now worth more than half a trillion dollars, according to research firm Smithers.
In its The Future of Package Printing to 2029 study, Smithers showed that in 2024, the total global value in the sector will reach US$504.9 billion ($750.7 billion). This will see 14.31 trillion A4 print equivalents of labels, corrugated board, folding cartons, flexible paper and plastics, rigid plastic and metal packaging printed this year, consuming 1.54 million tons of ink.
In the printing market, there are several significant challenges, including rising material and energy costs, and a shortage of skilled labour. Print shops worldwide must
The new Peak Performance generation of the Speedmaster XL 106 can print up to 21,000 sheets per hour
address these issues while meeting demand and maintaining their competitiveness.
Heidelberg’s new generation of machines feature many innovative functions that contribute to cost reduction, alleviate skill shortages, and enhance the sustainability of printing companies.
Autonomous printing in folding carton production
Today, more than half of the sheetfed offset presses that Heidelberg sells and installs worldwide are for packaging customers. This underlines the company’s market leadership in this crucial growth segment.
At drupa 2024, Heidelberg introduced the new Peak Performance generation of the Speedmaster XL 106, featuring numerous innovations specifically for packaging production.
This new press generation, which incorporates autonomous Push to Stop
operations in packaging printing, increases net output by up to 20 per cent compared to the previous generation and reduces drying energy consumption by up to 30 per cent with the new DryStar Combination Eco.
With a production capacity of up to 21,000 sheets per hour, the new generation of machines addresses major challenges in the folding carton segment, particularly cost pressure, sustainable production, and the shortage of skilled labour.
The new generation of machines also introduces autonomous Push to Stop production in packaging printing, reducing the cost per printed sheet. The main levers are increased digitisation and automation, as well as the expanded use of artificial intelligence in many assistance systems.
Another standout feature is the new Push to Stop coating unit, which integrates highly automated control systems into the Prinect Press Center XL 4. The changeover
process for coating plates, anilox rollers and coating is automatically initiated at the control station via Intellistart 3 software. The necessary information is provided by the job parameters in the job queue.
Reaching a new benchmark of 100 million sheets annually
The new Peak Performance generation of the Speedmaster XL 106 can print up to 21,000 sheets per hour. With enhanced Push to Stop concepts, autonomous printing is now possible even in packaging production.
“Further automated processes promote high overall system efficiency,” Heidelberg chief technology and sales officer Dr. David Schmedding said.
“We expect to quickly reach a benchmark of 100 million sheets per year for a packaging printer with high production volumes. That means up to 20 per cent more than the current industry leaders with 85 million sheets.”
Mike Günther, managing director of German print shop colordruck Baiersbronn, a pilot customer for the new Speedmaster XL 106, said, “We expect a significant reduction in makeready, setup and general downtimes in order to improve cost-effectiveness in printing thanks to lower costs per job”.
Reducing setup waste and increasing net output
The Speedmaster XL 106 offers the optional AI-supported Hycolor Assistant. Combined with the new Hycolor XL ink/ dampening unit, this system is particularly effective for demanding print forms.
Before the first sheet enters the press, the Hycolor Assistant fully automates the optimisation of ink/dampening unit settings, including ink distribution and the Vario function. The Hycolor XL ink/ dampening unit achieves excellent results in print forms with reverse text elements in solid areas, conditions that are difficult to control with manual adjustments.
Production output is achieved much faster, and waste is reduced by up to 25 per cent, compared to using the Hycolor Assistant and Hycolor XL ink/dampening unit.
“Folding carton producers benefit, in particular, from the combination of our innovations in mechanics on the one hand and AI-supported software on the other,” Dr. Schmedding said.
“They make huge savings in material, personnel, energy and machine time. The new Peak Performance generation of the Speedmaster XL 106 is a huge step forward in terms of increasing competitiveness.”
The Diana Pharma 85 folding carton gluing machine shown at drupa was especially developed to meet the requirements of the pharmaceutical industry
The Diana folding carton gluing machine is engineered to transform printed sheets into perfect folding cartons
New DryStar Combination Eco –Saving up to 30 per cent energy
For the new generation of the Speedmaster XL 106, Heidelberg offers a new dryer technology, the DryStar Combination Eco, available on request. Cantilever insulation, crossflow heat exchangers, and an improved dryer cassette design enable up to 30 per cent energy savings compared to the previous generation. This energyefficient dryer is particularly interesting for markets with high energy prices.
In Europe, where energy prices are very high, investments in the DryStar Combination Eco typically pay off within about two years. Furthermore, the faster the printing speed, the lower the energy usage per 1,000 sheets.
For example, increasing the printing speed from 18,000 to 21,000 sheets reduces energy consumption by approximately 4.5 per cent. This energy saving feature is expected to bring print shops cost savings in A/NZ as well.
“Given the rising energy prices, we expect this new drying technology to help reduce energy consumption pressures,” said Stefan Leonhardt, president of WEIG Packaging, a pilot customer of the new generation.
“The new press also automates key processes in folding carton production, resulting in improved efficiency, reduced make-ready times, and increased uptime.”
Special configurations for packaging printing
Heidelberg has long been a leader in special configurations of Speedmaster presses, and this expertise is in high demand in the market. Users of these systems are primarily folding carton and label printers, who particularly value the extensive finishing options and flexibility for producing high-quality packaging.
For example, last year, a major international packaging printing company with locations worldwide installed the longest Speedmaster XL 106 sheetfed offset press to date, featuring 20 units and a total length of 42 metres. This world-record press is operating at a facility in Poland. Another 19-unit press was delivered to a site in Germany.
“The high investment willingness of our customers in Heidelberg’s packaging technology underscores the trust our company enjoys among market players, especially in this demanding market segment. Through our global sales and service network, we strive daily to remain the partner of choice now and in the future,” Dr. Schmedding added.
Efficient printing demands efficient post-press processes
In today’s fast-paced packaging industry, the importance of efficiency extends beyond just the printing process. As we continue to push the boundaries of speed and precision in printing, it’s critical to ensure that our postpress processes evolve in tandem.
This end-to-end approach to production is what enables Heidelberg to deliver exceptional results to its customers, from start to finish.
Together with its trusted partner, MK Masterwork, they stand as ’Your Partner in Packaging’, ensuring the highest productivity throughout the entire production chain.
At the heart of Heidelberg’s post-press solutions are the Mastermatrix die-cutting and Diana folding carton gluing machines, engineered to transform printed sheets into perfect folding cartons.
These machines represent the pinnacle of post-press technology, where innovation meets reliability to meet the highest standards in the packaging industry.
Both the Mastermatrix and Diana machines follow a shared philosophy: automation that empowers operators, optimises production efficiency, and
reduces manual touchpoints. This philosophy is embedded in every aspect of the design, from shortening make-ready times to ensuring seamless operation.
By streamlining these critical processes, Heidelberg helps its customers enhance productivity, reduce downtime, and maintain consistent quality across every job.
Its Diana Pharma 85 folding carton gluing machine shown at drupa was especially developed to meet the requirements of the pharmaceutical industry. In addition to its compact design, the machine is characterised by exact folding and gluing, precise and powerful embossing and fast and uncomplicated changeovers.
At just 12 metres, the Diana Pharma achieves a running speed of up to 250m/ min and, with the integrated Diana Braille module, provides up to 60,000 packages and more per hour with Braille.
With Heidelberg’s post-press equipment, the company takes pride in not only meeting the demands of today’s packaging market but in setting new benchmarks for efficiency and automation.
“When choosing Heidelberg, you choose a partner that is as committed to your success and driving the future of packaging forward, one perfectly folded carton at a time,” Dr. David Schmedding said.
At the heart of Heidelberg’s post-press solution is the Mastermatrix die-cutting machine
Konica Minolta president previews future technology platforms
Toshimitsu Taiko said the company will be analysing data from its machines and using Artificial Intelligence to further support its customers in future
Konica Minolta president and CEO, Toshimitsu Taiko, recently visited Australia and discussed investments in new areas of technology for the company, including Artificial Intelligence (AI) and Dry Ink.
Taiko said Konica Minolta will be differentiating itself from its competition by maximising productivity and minimising downtime for customers using unique technology innovation as well as more automated processes.
“Productivity means minimising the downtime of the machine and improving the throughput of the machine. This is not just the case in Australia and New Zealand – it is a global trend. It is important to detect failures automatically and provide feedback to the machine simultaneously,” he said.
“We receive a lot of information and data from our machines, but this has not been fully utilised to minimise downtime to date. Moving forward, we will be analysing that data and using AI to further support our customers.
“We also use AI in our research and development as well as manufacturing processes and we also use it in the field. Previously in software development, the higher the number of lines in the software, the higher the number of mistakes that could happen. But now with AI – the number of lines doesn’t matter as AI will program the software itself reducing development time. We have noticed there is already fewer errors happening in our
research and development areas through the use of AI.
“Technology like ChatGPT can also be used for both images and words. We can use this technology for our user service manual – so that if something happens to the machine the customer can more easily detect what is wrong in both images and in text instead of waiting for a technician to arrive onsite.
“With analogue technology there is so much environmental waste through paper and water, but now through digital and inkjet technology we can minimise the waste. We also have Dry Ink technology under development for industrial printers used in the textile industry in other countries – we hope this will come to the market within two or three years – and with this we will be able to experience waste-free printing.
“Within the Konica Minolta group, we also have access to unique features within another business unit providing us with sensing technology that is fully utilised across our Industrial Print (IP) and Production Print (PP) and is exclusive to our products.
“Also – a product like the IQ-501, which is standard on our AccurioPress C14000, is a smart closed-loop system that automates image position, registration and colour control. This eliminates the need for skilful technicians to constantly adjust paper within the machines that can shrink or lengthen depending on temperature and humidity.”
Taiko also identified the difficult challenges presented by competition in the IP and PP markets as most manufacturers are generally developing very similar machines with similar features and functions.
“The challenge for Konica Minolta is not the industry, but competitors. Everyone is looking for growth opportunities in PP and IP areas – competition itself is getting tougher in a crowded market; however, we see the digital category as a growth market over the analogue market,” he said.
“Each investment in the commercial printing area is relatively large and it takes time to develop stable technology. We believe that by using the experiences we have had with our customers makes an important difference.
“For example, we have B2 Inkjet machines for industrial use and although there are competitors in this space we have not stepped away from this segment. At drupa this year in Germany one of our competitors unveiled a B2 press with water-based ink.
“Interestingly ours is a UV inkjet, and our machine is six metres long, while the competitor’s machine is 30 metres long. That difference is based on almost nine years of experience with our customers to understand their needs.
“We also see a big opportunity in the switch from analogue to digital printing technology. Over the next five or 10 years – which is not a long journey for the printing industry – surely more digitalisation will happen. That’s why starting April 2022, we set three-year, mid-term plans to invest in PP and IP – and we will continue to invest in both inkjet and toner technologies as we believe that combination is very important.”
Toshimitsu Taiko with the Konica Minolta Australia team
Toshimitsu Taiko gets a warm welcome during his visit to Australia
Sign Portal creates outstanding, detailed decals for schools
This project involved designing, printing, and cutting several dinosaurs out of 5mm foam PVC for a multi-national company managing several schools
Sign Portal has grown as an extension of its parent company, Merchandising Libraries, which has been providing customised signage solutions to libraries worldwide for over 20 years. Leveraging this foundation, the Queensland-based company has expanded its focus to serve trade customers and small-to medium-sized enterprises.
Through Merchandising Libraries, Sign Portal has had the opportunity to work with most councils across Australia. Its corporate clientele includes notable names such as Google, KTM, Husqvarna, BYD, Queensland Rail, and Good Drinks Australia.
These partnerships reflect the business’ ability to handle diverse and high-profile projects with excellence.
One such customer that Sign Portal recently dealt with is a multi-national company managing several schools. This project involved designing, printing, and cutting a dinosaur out of 5mm foam
PVC. The customer’s key requirement was to create a cost-effective solution that could be easily shipped and installed without needing professional installers.
Director of Sign Portal and Merchandising Libraries Jason Hennah delved into the details of this project.
“We designed the dinosaur to fit into a compact 600mm by 600mm by 100mm box for easy shipping, using Velcro in selected areas so the customer could assemble it like a jigsaw puzzle. We opted for black PVC rather than white to ensure seamless joins between the pieces,” he said.
“To meet the client’s requirements, we used our Mimaki JFX Flatbed printers to print directly onto the foam PVC, ensuring high-quality detail and vibrant colours.
“For precision cutting, we utilised our CNC router, equipped with a camera alignment system, allowing us to achieve an accuracy of up to 0.5mm. This level of precision was crucial, as the dinosaur artwork required
a butt joint for seamless assembly. After printing and cutting, we applied Velcro to the rear, enabling easy installation by the customer.
“This easy-to-install dinosaur was delivered at a third of the cost of the customer’s other quotes. The client was so pleased with the outcome that they commissioned us to expand the collection, adding a flying pterodactyl, smaller dinosaurs, and dinosaur eggs to complete the scene.
“This project didn’t have many challenges, as we’ve handled similar requests for over 15 years. Our experience and investment in state-of-the-art machinery enable us to deliver high-quality results efficiently and cost-effectively. This expertise allows us to meet complex requirements, ensuring precision and customer satisfaction easily.”
According to Hennah, Sign Portal is more than just a sign supplier – it is a partner that guides its customers toward the right product for their needs.
The T-Rex decal that Sign Portal’s client initially requested
With over 15 years of experience working with government and trade customers, it prides itself on being educators rather than just order-takers.
“Our team supports clients from concept to delivery, ensuring they receive the best solution for their specific requirements,” Hennah said.
“We understand the unique challenges of our industry, and our new website reflects our commitment to customer service and efficiency. It will allow users to easily store and reorder previously made items, making it especially useful for resellers handling repeat jobs.
“At Sign Portal, we’re here to simplify the process, offering the expertise and tools needed to meet our customers’ needs easily and precisely.”
Sign Portal was born out of a clear demand from customers for a one-stop shop catering to small and medium enterprises. Its clients wanted a streamlined solution where they could find everything from air fresheners to billboard signs, and Sign Portal is able to meet that need.
Additionally, many of its clients manage multiple sites, so the new system enables
them to reorder for different locations easily. This approach not only saves time but ensures consistency across the business.
At Sign Portal, its most lucrative areas stem from its ability to manage the entire production process in-house.
“We can print, laminate, cut, package, and ship – all from one location. This end-toend control allows us to maintain the highest level of quality while efficiently managing timelines. By handling everything under one roof, we can ensure that every job meets our exacting standards from start to finish, providing our customers with the reliability and quality they need,” Hennah said.
Investing in the latest machinery is also crucial for Sign Portal to ensure it delivers fast, accurate, and high-quality products.
“We have two Mimaki JFX printers that allow us to print on any flat surface, though we specialise in high-end prints on various materials. Additionally, we utilise two laser cutters, a fibre etch laser, a wide-format printer, and a rollover table for easy lamination of full sheets. This advanced equipment enables us to meet our clients’ needs efficiently and precisely,” Hennah added.
The company recently brought on a new production manager with over 30 years of experience in the print industry, enhancing its ability to deliver the same high-quality service and solutions that Merchandising Libraries is known for.
“This growth allows us to continue innovating while maintaining our commitment to providing the best signage solutions for a broader range of customers,” Hennah said.
The long-term plans at Sign Portal focus on providing exceptional customer service and high-quality products to its current and expanding customer base. Additionally, the company is looking to grow the trade side of its business by aligning itself with other signwriters across Australia.
“This will allow us to strengthen our presence in the industry and expand our reach while maintaining the high standards our customers expect,” Hennah mentioned.
Several key trends shape Sign Portal’s approach to market.
“First, customers increasingly value communication as much as quality. There’s a lack of communication in many industries, with businesses often too busy to respond. We take pride in maintaining clear communication with our clients throughout every step of the process. If there are any unexpected delays, we inform our customers immediately,” Hennah said.
“Another trend is the demand for fast turnaround times. While our state-of-theart machinery helps speed up production, we never compromise on quality for the sake of speed. Ensuring a high-quality product remains our top priority.
“Finally, we’ve seen a rise in manufacturers using cheaper, inferior materials. In Australia’s hot climate, particularly with high UV exposure, signage fades or fails quickly. We always ask our customers key questions about where the product will be installed, its expected lifespan, and their budget so we can recommend the right solution that balances longevity and cost.”
The two Mimaki JFX printers that allow Sign Portal to print on any flat surface
The client expanded the collection, adding smaller dinosaurs and dinosaur eggs to complete the scene
The client expand the original order, adding a flying pterodactyl to complete the scene
Helping to raise print’s profile
Loving the relationship management side of business, Ball & Doggett Adelaide business development executive Diana Nikolic decided to pursue her passion in print
Diana Nikolic, business development executive at Ball & Doggett Adelaide and Women in Print’s South Australian patron, talks to Printer about her pathway to print and how she’s encouraging other creative minds to consider a career in print:
Q: Can you tell us a little about your career prior to joining Ball & Doggett?
Diana Nikolic (DN): I studied Visual Communications and Graphic Design at the University of South Australia when I first finished school. After that, I did a bit of travel overseas and lived in London. When I came back 15 months later, I wasn’t sure what I wanted to do, so I went back to university and studied a masters in management and business administration.
After finishing my masters, I wanted to get into administration management. I started working in an administration role in the emergency department at the Royal Adelaide Hospital. In 2017, I joined Adelaide-based commercial printer Finsbury Green and was there for about three years.
My role at Finsbury was a little bit of everything – customer service, account management, as well as assisting on the production side. In 2021, I joined Ball & Doggett in a customer service role initially, which was great because it exposed me to all aspects of the business – from taking orders, understanding how the warehousing system works, as well as getting to know some of the clients.
Once I started working closely with the account managers and building relationships with clients, that’s when I started thinking that maybe that is my area of expertise. I never thought I would be in sales, but I loved the relationship management side of my role, which is then what prompted me to move into my current role as business development executive in 2022.
Q: What do you enjoy most about your role at Ball & Doggett?
DN: I would have to say the relationship management side of my role – building and fostering relationships that we have with our key customers is what I enjoy most. Working in this industry also allows me to get back to my creative side – being able to share ideas with designers and
Ball & Doggett Adelaide business development executive Diana Nikolic
Adam Middleton builds a dynamic and future focused business
Mint Imaging managing director Adam Middleton aims to continue being at the forefront, delivering cutting-edge solutions that go beyond the ordinary to clients
Launched during the peak of COVID-19, Queensland’s Mint Imaging has made strategic business moves and, in just four years, has set itself apart as one of the leading media production suppliers in the industry.
Mint Imaging managing director Adam Middleton tells Australian Printer more about his plans for the business.
Q: Tell us a bit more about your professional background and how you joined this industry?
Adam Middleton (AM): My journey in the print industry began in 1999, as an apprentice at Soul Sports, where
I was introduced to the world of screen printing. From there, I worked with some of the most respected companies in the industry, including PMP Print and Clegg Media.
Over the years, I developed a deep passion for the equipment itself – whether it’s screen printing or grand format machines, I’ve always been hands-on. I love working directly with the machinery and ensuring our team gets the most out of it. There’s something incredibly satisfying about seeing the innovation come to life on the equipment, especially when it’s a project that pushes the boundaries of what’s possible.
Beyond the technical side, one of the things I cherish most about this industry is the ‘mateship’. There’s a bond that forms with certain people – those who share the same passion and work ethic. The print industry might be competitive, but the camaraderie between colleagues and partners runs deep. These connections have been invaluable in shaping my approach to business and innovation.
Q: What is the history behind Mint Imaging?
AM: Mint Imaging was launched in June 2020, during the peak of the COVID-19 pandemic. It was a tough time for many industries, but I saw an opportunity to build something dynamic and future focused.
Later that year, we acquired Clegg Media, which expanded our capabilities in grand format printing. In 2023, we took another key step by purchasing Runtime Design, enhancing our in-house design services. These acquisitions weren’t just strategic business moves – they were about aligning with people who share the same values and vision for innovation that we do at Mint Imaging.
Q: How has Mint Imaging grown since then?
AM: Mint Imaging has seen rapid growth, largely due to our focus on pioneering technologies and pushing the envelope in print. We specialise in lenticular printing, fluorescent (fluro) applications, and our latest breakthrough – grand format invisible ink.
One of Mint Imaging’s most spectacular projects – by day, the billboard appeared in black-andwhite, but at night, under UV lighting, the sky transformed into a stunning display of glowing stars
Mint Imaging managing director
Adam Middleton
Our services cover both indoor and outdoor applications, and we’ve become known for our ability to bring creativity and technology together in ways that are both unique and impactful. The innovation we’ve achieved is a testament to the dedication of our team and the state-of-the-art equipment that helps turn ideas into reality.
We own an Agfa Annapurna RTR, a Fujifilm Pro 8, two HP Latex machines, an JHF Vista flatbed and two Cyanotype colour flatbeds.
Q: What plans do you have for the business in the next six to 12 months?
AM: Our immediate priority is to solidify our team. We want to build a strong, dedicated group of individuals who share our passion for innovation and excellence. Once we’ve established that foundation, we’ll focus on expanding our product offerings even further. There are so many exciting technologies emerging in the print world, and we plan to continue being at the forefront, delivering cutting-edge solutions to our clients that go beyond the ordinary.
Q: What are some of the most memorable and unique projects that Mint Imaging has worked on?
AM: One of the most memorable projects has to be a grand format billboard we produced for an outdoor media company. We used a combination of fluorescent yellow and invisible ink to create a truly spectacular visual.
By day, the billboard appeared in blackand-white, but at night, under UV lighting, the sky transformed into a stunning display of glowing stars. To our knowledge, this application has never been done on such a large scale in grand format printing. It was an exciting project for both the technology and creativity involved, and it pushed us to new heights in what we could achieve.
Another that comes to mind is a Barbie bus shelter that we created for oOh!media. It was a full, customised build during the launch campaign of the Barbie movie. We built all the facia panels, had posters wrapped around the bus shelters, and installed the couch as the seat.
Another unique one we created was a 3D lenticular wall, which was for an entryway into an apartment building. Since it was a flat wall, the building management wanted some depth and ‘movement’ to it as you walked through the building. So, we created 3D lenticular
leaves to give it depth – that was made out of 42 LPI lenticular lenses.
Q: What are some business requirements going into the new year and what are some priorities for Mint Imaging?
AM: One of the key challenges we face, like many in the industry, is the shortage of skilled workers. There are many talented print professionals overseas who are eager to migrate to Australia, but the costs associated with bringing them here can be prohibitive.
We’re actively looking at ways to streamline this process and make it more cost-effective, so we can continue to attract the best talent to keep Mint Imaging growing.
However, our main priority is to continue leading the charge in print innovation. At Mint Imaging, we’re all about thinking outside the box, and we want to be the go-to company in Australia for clients who want something truly unique. Whether it’s through groundbreaking technology or new ways of using tried-and-tested methods, we’re committed to pushing the limits of what print can do and delivering results that are as imaginative as they are effective.
BUSINESS CARD BOXES
We are excited to announce that DX Packaging is launching a brand new line of business card boxes and other print and packaging supplies.
BUSINESS CARD BOXES
Quality business card boxes ready to use. Pre-score with a crash-lock design allows for seamless assembly.
PRODUCT SPECIFICATIONS
• 3 sizes available Card slit on lid for identification and/or branding
• Smooth white 350gsm cardboard
• Pre-score stock and crash-lock design Supplied flat for safe and efficient storage
www.dxpackaging.com.au
Imaging created a 3D lenticular wall with leaves made out of 42 LPI lenticular lenses
The Barbie bus shelter that Mint Imaging created for oOh!media
Intelligent Automation is the present and future of digital printing: HP
At drupa 2024, HP reiterated its commitment to automation and digitisation with its Intelligent Automation technology, and how it will shape the future
At drupa 2024, HP reflected on its commitment to leading the transformation of the printing and packaging industry towards a profitable future. The event exceeded expectations, highlighting a significant shift in the digital versus analogue debate.
There was a clear emphasis on automation and digitisation, with HP’s Intelligent Automation (IA), giving printers and converters the confidence to seamlessly integrate digital and conventional technologies.
HP’s focus was on exhibiting how its digital transformation, powered by Inkjet and LEP/LEPx technologies, the PrintOS platform, and its extensive partner ecosystem, facilitates the smooth operation of integrated processes, leading to more responsible and profitable factories.
At drupa 2024, HP showcased IA across eight production lines, addressing key customer challenges such as labour shortages, energy consumption, waste reduction, mass customisation, and on-demand production.
It demonstrated how its Intelligent Production lines, operating 24/7 within a smart supply chain, will secure a promising future for brand owners, printers, and converters. HP’s cloud-based PrintOS infrastructure, including the newly accessible PrintOS Site Flow for non-HP equipment, exemplifies the future of print production.
At drupa 2024, HP questioned attendees if they could imagine a future where their entire production floor is fully connected and monitored. This includes the automation of their operations with
minimal touchpoints, colour calibration, and morning routines.
And HP was not addressing the standard automation – it was talking about IA (not to be confused with AI). IA differentiates itself as automation that not only acts, but also thinks. It makes decisions based on data analysis. IA can fully integrate into a user’s current production, whether large or small, and flexo or offset. It will help a user overcome challenges they face and transform their whole operation into intelligent factories.
The intelligent factory is based around three main principles: innovative printing technology, which is the core of the industry; strategic partnerships with leading vendors in the industry; and intelligent automation.
Forward-thinking confidence
The shift from mass production to mass customisation reflects a critical demand from brand owners. HP’s booth demonstrated innovations that are answering this need and pushing the boundaries of print production.
“HP’s AI and robotics-enhanced production lines, now commercially available, validate our ability to turn vision into reality,” HP industrial print senior vice-president and division president Haim Levit said.
“Our innovation, powered by productive and flexible production lines, successfully demonstrated the shift from low-cost to low-risk supply chains, on presses like the HP Indigo 120K, V12, 200K, and the HP PageWide Advantage 2200, all of which are connected to finishing equipment for non-stop operation.”
The HP Indigo V12 can replace two analogue presses and runs at flexo print speeds. It takes 12 colours, zero plates with very quick changeover between jobs and almost any media.
drupa 2024 also underscored the industry’s eagerness to adopt more efficient and sustainable practices. For printers and converters, the expansion of digital technology will be a key priority.
When HP invented thermal inkjet, it took the publishing world by storm. Today, HP said it prints over 244m/min. It also introduced its LEP technology, and its ongoing innovation has turned it into one of the gold standards for digital printing.
Today, the new LEPx is delivering high digital print quality at flexo print speeds –120m/min – in label production. LEPx is going to expand into commercial printing, flexible packaging, and other new markets.
But HP said that is simply not enough. It said looking at the entire production and integrating IA into every single stage is the best way forward.
What differentiates HP’s IA is that it is data driven. It takes data straight from the production floor, analyses it with AI, derives insights, then through integration with the relevant system, it either takes or recommends the right action.
It is all done with HP’s cloud platform, PrintOS. Even processes such as predictive maintenance and service routines are all intelligent – and it’s not necessarily just limited to HP presses. With the new Production Beat, analytics can be run on all equipment.
HP has also added the Smart Workcell Controller to its PageWide presses, enabling productivity to be increased by up to 15 times.
The intelligent factory of the future is no longer a distant dream. HP is continuing to push the boundaries today and its vision for the future of IA in printing production is clear.
“Welcome to the next 20 years,” Levit added.
HP Indigo is proudly distributed and serviced in Australia and New Zealand by Currie Group.
Haim Levit at drupa 2024
HP allows PSPs to unlock profitable growth with IA
The future of digital print: Empowering innovation and efficiency
The future of digital print is brighter than ever, with technological advancements opening the door to new applications, increased personalisation, and more sustainable practices
The digital printing landscape continues to evolve at a pace that is both exciting and challenging.
Konica Minolta sees this evolution as a tremendous opportunity for printers to expand their offerings, enhance efficiency, and meet the ever-increasing demands of today’s fast-paced markets.
One of the most significant shifts in the printing industry is the growing demand for shorter print runs, faster turnaround times, and increased customisation.
Traditional offset printing remains important, but digital print technology has been able to respond quickly to the changing needs of modern consumers.
“Today’s customers expect high-quality results, but they also want flexibility. Digital print delivers on both fronts,”
Konica Minolta production print sales general manager Andrew Cocker said.
“Digital print technology allows businesses to adapt quickly to market demands, producing high-quality output without the need for large quantities. This is especially important in sectors like packaging, labels, and commercial printing, where brands are looking for more targeted, on-demand solutions.
“By eliminating the need for setup costs and allowing for variable data printing, digital print offers printers the agility they need to thrive in today’s competitive environment.”
Konica Minolta is seeing rapid adoption of its digital solutions as businesses realise the immense potential of digital printing to expand their offerings, increase profitability, and minimise waste.
“It’s about empowering businesses to say ‘yes’ to more jobs, including those that might have been too complex or cost-prohibitive using traditional methods,” Cocker said.
“One area of excitement is how digital print is closing the gap with analogue processes, especially for higher-run jobs. Advances in B2 and B1 digital press sheets and increasing press speeds are revolutionising the way businesses approach large-scale print jobs.
“With digital technology now able to produce high-quality, larger format print runs more efficiently than ever before, printers are finding that digital print is a viable option even for mid- to high-volume jobs traditionally dominated by offset. The potential to deliver high-volume jobs faster, with the added benefits of personalisation and on-demand capabilities, is a game-changer.”
Emerging opportunities
One area where Konica Minolta sees tremendous growth potential is in packaging and labels. Both sectors are experiencing a surge in demand for short-run and custom packaging, driven by the rise of e-commerce and changing consumer preferences.
Brands are now turning to digital printing for its ability to create personalised, eyecatching designs in small batches. Konica Minolta has developed solutions such as the AccurioLabel 400 to help businesses tap into this growing market.
This digital label press combines precision and speed with the flexibility that businesses need to keep up with changing demands.
As sustainability becomes a greater focus for consumers and brands alike, digital printing’s ability to reduce waste and streamline production is a key advantage.
Digital embellishment is emerging as one of the most exciting ways to add value to print products. Technologies like Konica Minolta’s AccurioShine 3600 and MGI JetVarnish allow printers to enhance their offerings with eye-catching effects such as spot varnish, foiling, and 3D textures. These finishing touches can make a significant impact, elevating standard print jobs into premium products that command higher margins.
“The beauty of digital embellishment lies in its ability to be integrated into the workflow seamlessly, with no need for lengthy setup times or high-volume requirements. Printers can offer these highend effects even for short-runs, opening up new revenue streams without adding complexity or cost,” Cocker said.
“We believe this trend will only continue to grow as businesses and consumers alike look for ways to make their print materials stand out in a digital world.”
The future is bright
As we look toward the future of digital print, sustainability will continue to play a crucial role. Konica Minolta is committed to developing technologies that minimise environmental impact while also maximising productivity.
“Our digital presses are designed with eco-friendly features like energy-efficient LED drying systems, and we continually strive to reduce waste in the printing process,” Cocker said.
Digital print itself offers several sustainability benefits. The ability to print on demand means businesses can produce exactly what they need, when they need it, reducing overproduction and minimising waste.
“As we look ahead, our focus remains on innovation and customer success. We’re committed to developing solutions that help businesses unlock new possibilities in print, and we’re excited to be part of an industry that continues to push the boundaries of what’s possible,” Cocker added.
The Konica Minolta AccurioShine 3600
The Konica Minolta AccurioLabel 400
RETHINK THE POTENTIAL OF EMBELLISHMENT
ADDED-VALUE FINISHING CAPABILITIES ARE A MUST FOR CUSTOMERS AND A BOOST FOR YOUR BUSINESS
In the printing industry, speed and cost are the two most important factors in the success of a business. Now, thanks to the AccurioShine 3600, you have a new weapon in your arsenal to meet the demanding needs of today’s printing requirements and take care of the business end of your company.
The AccurioShine 3600 is a standalone solution for adding 2D and 3D effects in gloss or foil at a reasonable cost without the complicated steps of conventional systems. Fully digital, featuring industry-leading automatic scanning technology and an eco-friendly LED dryer, all at an impressively compact size, the AccurioShine 3600 allows you to offer your customers a full range of high-impact finishing effects, while raising profit margins as well.
Sustainability and innovation paves the digital future for swissQprint
swissQprint’s UV printing technology has been and will continue to lead the way by empowering businesses to thrive in an ever-changing world
In a rapidly evolving digital landscape, businesses face a crucial question: how can they stay competitive while balancing efficiency, sustainability, and creative freedom?
swissQprint offers a solution by developing UV printing technology that meets these needs head-on. As efficiency, environmental responsibility, and versatility become the pillars of the industry, swissQprint leads the way with innovative machines that empower businesses to thrive in an ever-changing world. But can print businesses be truly sustainable without compromising quality?
With sustainability becoming a priority, swissQprint sets a high standard by integrating eco-conscious practices across all stages of production. Its printers use energy-efficient LED lamps instead of mercury-based technology, drastically cutting energy consumption and eliminating hazardous waste.
Additionally, its machines are built for longevity – 90 per cent of first-generation swissQprint devices have been in daily print production for more than 15 years.
“The fact that they are still in operation is a testament to their robust design and lowmaintenance requirements,” swissQprint said.
swissQprint’s sustainable practices go beyond machine performance. The company prioritises repair over replacement, encouraging customers to refurbish components like print heads rather than discarding them.
This approach not only saves resources but also aligns with swissQprint’s philosophy of reducing waste at every level.
In addition, swissQprint’s commitment to sourcing 90 per cent of machine parts from within an 80-kilometre radius of its headquarters further minimises CO₂ emissions while supporting local economies and social enterprises.
Meeting the ISO 20690 standard, experts from the internationally recognised graphic arts institute, Fogra, certify the swissQprint machines as “top in class” in energy efficiency. On average, despite printing at speeds of more than 300m2/h, these printers consume just 2.2 kWh/h –roughly the same energy as a household kettle – setting a benchmark in energyefficient printing.
Versatility unlocks new opportunities for PSPs
In today’s market, businesses need to offer more than standard print services to stand out. swissQprint delivers on this by enabling printing on diverse substrates – from wood and textiles to glass and acrylic.
This versatility opens doors to exciting applications, including personalised home décor, high-end signage, and sustainable packaging solutions.
With innovative options such as neon inks and 3D print effects, swissQprint empowers businesses to create unique, eye-catching products that capture consumer attention in competitive spaces.
So, what does the future hold for print businesses adopting these innovations, you may ask. The answer lies in swissQprint’s forward-looking strategy: a seamless blend of efficiency, sustainability and versatility.
Its commitment to developing energyefficient, durable machines ensures that businesses can stay profitable while meeting environmental goals. The development of modular automation solutions will meet the future direction of the industry –flexible, scalable, and operator-friendly technologies that adapt to both high-volume and customised production needs.
As print businesses face rising consumer expectations for eco-conscious products and fast turnarounds, swissQprint offers a blueprint for success. By investing in swissQprint technology, companies not only future proof their operations but also position themselves as leaders in a competitive, sustainable marketplace.
swissQprint is proudly represented in Australia by Pozitive Sign & Graphic Supplies.
swissQprint’s headquarters in Kriessern, Switzerland
Raised printing created using swissQprint technology
The swissQprint Kudu flatbed printer
Per form beyond average the
s wis s Q print Greentech
The Swis s ethos of engineering ef ficient produc t s which deliver a high retur n on inves tment while leaving the smalles t pos sible environment al footprint s wis sQ print large for mat
U V printer s exemplif y this
C e r t i fi e d e n e r g y
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S O 20 69 0 :2018
From Print to Digital
We’ve Got IT Covered
Discover how Ricoh’s digital services can revolutionise your business operations. With decades of experience in workplace technology, we provide comprehensive solutions that free you up to focus on what you do best – delivering exceptional products and services to your customers.
From cloud and security solutions to managed IT services, Ricoh has the expertise to keep your business running smoothly and efficiently.
Learn more about how Ricoh can support your digital transformation.
LIA hosts tour of Carbon8’s facility
During the recent tour, attendees saw the unique printing capabilities of the champion in craft and learned more about how the company operates
LIA New South Wales recently took industry professionals on a tour of Carbon8’s multi-service print and binding facility in Marrickville.
During the tour, attendees saw the unique printing capabilities of the champion in craft, and learned how the company won five gold and two silver medals, including gold for Digital Printer of the Year, at the 39th annual National Print Awards.
Carbon8 co-founder Peter Musarra said the company was born 15 years ago when digital was just starting to take off. Together with Carbon8’s other co-founder Kenneth Beck-Pedersen, Musarra saw opportunity in this space and the business became an early adopter of HP Indigo.
“It meant we could produce something on a variety of stocks for the creatives, the agencies, the marketing departments, the photographers, the people that wanted it to be as good as litho could be, we got about as close as we could get,” he said.
“We do the best we can and we’ve got a loyal following. There are not that
many people in the country that do what we do.”
Beneath its solar panel-filled roof and drawing 100 per cent renewable energy from the grid, Carbon8 runs the recently upgraded HP Indigo 15K HD B2 press as its flagship sheet-fed press.
Along with its main workhorse, the HP Indigo 15K HD, other machines and processes the company utilises include: the HP Indigo 7900; celloglazing and digital foiling; saddle stitching, sectionsewing, PUR, and oversewing; the Harris & Bruno anilox coater (UV and Aqueous); the swissQprint LED UV flatbed inkjet; the
Kenneth Beck-Pedersen conducts the LIA NSW tour at Carbon8 in Marrickville
Peter Mussara from Carbon8 demonstrates the upgraded HP Indigo 12000 in its own specific print room at the Marrickville factory
Epson solvent and aqueous inkjet; the HP Latex inkjet; the Zünd cutting table, case-making; and laser cutting.
Beck-Pedersen said Carbon8’s core business is now higher end, short- to medium-run, bespoke marketing collateral as these clients value how much it costs to make what they’re making. He added that with the industry coalescing more, there has been more consolidation, resulting in a better outcome for the business as it operates all under one roof.
Musarra mentioned that Carbon8 will continue to bank on the huge demand for tactile, beautiful prints.
“We’re very busy at the moment. It’s fantastic. We do have our own challenges, but our plan is to continue to market and tell more people about what we do with print, because there is opportunity,” he said.
Attendees also learnt more about the history of Carbon8’s facility, which was the former site of traditional offset printer Blake and Hargreaves.
“There’s a lot of history in this building and we hope that we’re giving it a new lease on life and allowing people to still have the best of old-world print with modern technology,” Beck-Pedersen said.
Kenneth Beck-Pedersen and Peter Mussara from Carbon8
Thomas Trotter (Carbon8) and Alfred David (Pozitive) with the swissQprint Nyala LED
Justin Kirkland and Ryan Julleza (Fujifilm)
Scott Chong (Ball & Doggett) and Linda Darcy (Carbon8)
Matthew Zac (Ball & Doggett) and Corey London (Special T)
Peter Munro and John Stimson
Jonny Rumney (Celmac) and Stuart Kennedy (Inkwell)
Carbon8 entrance
James Cryer (JDA Recruitment) and Justin Webber (printIQ)
Andrew Hazelton (Academic Media) and Richard Dudley (Blue Gum Graphics)
Carrick Wilkie (PDS Print) and Lisa McPherson (Odbox)
Print industry “standing
still is going backwards”, says
Jack Malki
At the recent Jet Technologies open house event in Sydney, company director Jack Malki addressed how the print industry should evolve to keep ahead
At the first Jet Technologies open house event hosted in three years, director Jack Malki delivered a speech telling the industry that evolution is the best way to survive.
“Our last open house was during COVID at the end of 2021 and we are thrilled to see everyone, but the world has changed a lot,” Malki said during the event.
A broad cross-section of commercial printers and label converters joined the event, at the company’s Rosebery head office in Sydney.
“If we do the same things, and we don’t keep on investing in technology, the first thing is, we won’t attract the next generation that works in our industry. Standing still is going backwards. We see immense value in books, in commercial print, labels, and packaging – all of these wonderful things
that are printed. Together, let’s ensure that print not only survives but flourishes.”
The Jet Technologies open house event featured a Screen L350 UV SAI with high fidelity mode and the new Jet iQ digital finishing equipment featuring the new Xaar Versatex Printbar. Live demonstrations were also available from Scott Thompson and Chris Barry from Esko and David Stead from X-Rite.
Also included at the event was a Colour Workshop, focusing on colour uniformity between digital and flexo print; an Inks and Coating Workshop focusing on latest solutions from Actega; Finishing Station demonstrating sensory film and varnish solutions as well as a Rotary Tooling & Mesh Station featuring equipment from Kocher + Beck and SPG.
Pranil Chandra, Romeo Sanuri and Yudi Suryawijaya from Next Printing
Benn Murphy (Clarke Murphy Print), Jack Malki (Jet Technologies), Scott Siganto (IBS) and Heath Nankervis (Southern Impact)
John Galea (Wagner Labels), Dean Sproule (DS Labels), Albert Malki (Jet Technologies) and Jordan Leona (Labelline)
Jerome Dizon (Kaligraphic), Kane Mangan (Jet Technologies), Katya Shmaiger (Kaligraphic Print) and Emmanuel Buhagiar (Imagination Graphics)
Chris Barry and Scott Thompson (Esko) with Mark Easton and Raymond Moio (Print Media Group)
Terry Rowney (Rowney Industries) and Paul Manning (First Resource)
David Reece (Jet Technologies), James Montgomery (Jet Technologies) and Grant Lloyd (OnPack)
Anthony Mattock (Co-Partnership), Dylan Larisch-Morgan (Co-Partnership) and Marifel dela Calzada (Jet Technologies)
Steve O’Brien (Opus), Colin McNeil (Jet Technologies) and Jack Malki (Jet Technologies)
Nick Godwin (Label Image), Grant Dennis (Sticky Labels) and Eric Prabu (Jet Technologies)
David Stead (X-Rite) and Angus Maynard (AGS)
Rodney Luke (Labelmarkers) and Darryl Wilson (Jet Technologies)
Kevin Reber (CMYKhub) and Colin McNeil (Jet Technologies)
David Murphy (Kurz) and Darren Delaney (Allkotes)
Gary Hockley (Labelmakers) and Eric Prabu (Jet Technologies)
Darren Delaney and Vin Kerai (Allkotes)
The key to overcoming barriers in a male-dominated print industry
Why exactly are women underrepresented in the print and franchise industries, and what needs to be done to encourage change?
The lack of female representation in the franchise industry mirrors a broader trend, unfortunately seen across many sectors in Australia.
In 2021, the Franchise Council of Australia reported that only 29 per cent of franchise businesses were owned by women. The gender gap in the print industry is even more pronounced, with women making up a significantly smaller percentage of leadership and ownership roles.
So, why exactly are women underrepresented in the print and franchise industries, and what can we do to encourage change?
It would be irresponsible to deny that the empowerment of women in the workforce has significantly increased over the past five years, especially among small business owners.
Female-owned businesses are celebrated in mainstream media, and stories of women breaking through the glass ceiling are frequently featured on magazine covers. We are now more empowered to take the leap society once directed us not to.
However, it’s important to acknowledge that founding and maintaining a small business is no easy feat. Entrepreneurs must navigate a range of challenges without the safety net of an established model. In fact, it’s validating to admit that becoming a small business owner is tough.
From the outset, small-business owners invest considerable time and resources into developing their business ideas, building operational systems, and establishing a brand from scratch. This process demands extensive market research, relentless marketing efforts, and constant juggling of financial and operational responsibilities.
The need for a proven framework amplifies the risk of failure, as many small businesses struggle with cash flow, market competition, and unforeseen obstacles. With the benefit of an established business model or a loyal customer base, small business owners can experience a challenging journey where success is far from guaranteed.
But here’s the secret: franchise ownership provides much more support.
Franchisees step into a proven business model, significantly reducing the risk of failure that independent small business owners often face. With established brand recognition, pre-existing customer loyalty, and a tested operational framework, the groundwork for success is already laid.
This structure allows women entrepreneurs to focus on growth and management rather than the complexities of starting from scratch.
Many franchises offer flexible work schedules and ongoing support, making them particularly appealing to women balancing business ownership with
personal or family commitments. By joining a franchise, women gain access to training, mentorship, and a network of fellow franchisees, empowering them to thrive in an environment that minimises risk and maximises opportunity.
As I’ve navigated the intricacies of the franchise industry, specifically in print, I’ve learned so much about the challenges of balancing creativity with business demands, the importance of efficient operations, and the critical need for adaptability in a rapidly evolving market.
I’ve also gained valuable insights into the complexities of maintaining customer relationships and the significance of staying ahead of technological advancements.
Additionally, I’ve seen firsthand the barriers women face in this space, from underrepresentation to limited access to leadership opportunities.
Despite these challenges, I’ve realised that success is achievable with the right support system, like the framework offered by franchising. With access to resources, mentorship, and a network of experienced professionals, this journey has shown me the importance of perseverance, collaboration, and embracing innovation to thrive in both the print and franchise sectors.
Sonia Shwabsky is the CEO of Kwik Kopy Australia.
Franchise ownership allows women entrepreneurs to focus on growth and management rather than the complexities of starting from scratch
WE MAKE SECURING YOUR FUTURE POSSIBLE
At Kwik Kopy, we champion ambitious, resourceful women who are ready to take control of their future. We value the unique perspectives and experiences that each of our franchise owners brings, fostering a supportive community where collaboration and growth are at the forefront. Our best-in-class training programs are designed with your skills and experience in mind, ensuring you have everything you need to succeed. If you're ready to step into a future that’s secure, empowered, and full of possibility, we’re here to help make it happen.
Join us at Kwik Kopy, where your potential has limitless possibilities.
Scan here to watch an interview with one of our franchise partners on the Franchise Everything Podcast
kwikkopy.com.au/franchise-opportunities Enquiries: 02 8962 8509
Four ways SMBs can optimise managed print success through ERP integration
A print management solution is a significant investment, so it’s crucial to ensure it fits the business’ needs of today, tomorrow, and into the future
In the field service industry, many Australian SMBs offer tailored managed print services (MPS). These companies have invested in enterprise resource planning (ERP) platforms to facilitate this offering but often don’t fully understand all the features at their disposal, which inhibits their ability to leverage the solution.
ERP platforms and MPS offerings are often considered independently of each other, which limits an SMB’s ability to offer its solution effectively. When a company’s systems and core offerings aren’t integrated, data remains fragmented, leading to inefficiencies and errors in decision-making. Employees might not receive enough training on how to use these systems properly, resulting in low adoption and suboptimal use of the technology. Ultimately, this prevents businesses from benefiting fully from their own platform.
SMBs should consider the following strategies to improve the performance and functionality of ERP solutions for delivering MPS:
1. Develop a clear strategic plan
Creating a well-defined strategic plan is essential for the successful implementation of MPS through ERP systems. Start by establishing specific goals such as cost reduction, efficiency improvement, and enhanced document security.
Managed service providers (MSPs) and IT service (ITS) providers should leverage their ERP systems to streamline and facilitate MPS by integrating MPS functionalities with ERP
capabilities. This integration can streamline billing and inventory management, reducing administrative tasks and improving order accuracy.
SMBs should also tailor offerings to meet local market trends, ensuring competitive pricing that balances cost and profitability, and leverage government programs like the Energy Efficiency Grants for SMBs to gain financial support for upgrading equipment and improving energy efficiency.
The 2024 Federal Budget also includes support for digitalisation, cybersecurity, and skills development, which can enhance MPS programs for MSPs and ITS providers.
2. Manage vendors effectively
Effective vendor management is crucial for supporting customers efficiently. MSPs and ITS providers should select vendors based on their location and service capabilities to ensure timely service and supply delivery.
Establish clear service level agreements (SLAs) to maintain consistent service quality and meet customer expectations while complying with local and international regulations, such as the Australian Privacy Principles (APPs). Good vendor management ensures that MPS operates smoothly and delivers high-quality service consistently.
3. Establish robust internal processes
Well-documented internal processes are essential for efficiency and accountability. MSPs and ITS providers should document all processes related to lead management,
onboarding, technical support, billing, order processing, and inventory management.
Clearly define roles and responsibilities to ensure accountability and efficiency and create workflows that leverage the strengths of their ERP system.
For instance, outline each step of the onboarding process for new clients, from initial consultation to system integration, to ensure a smooth transition and consistent service quality. These robust internal processes will help teams use the ERP system effectively to support MPS offerings.
4. Conduct comprehensive employee training
Comprehensive training programs equip employees with the necessary skills and knowledge to leverage both ERP and MPS systems effectively. MSPs and ITS providers should regularly update these training programs to include new technologies and best practices.
Provide specific training, such as on new print management software, to enhance the staff’s ability to troubleshoot issues, manage print jobs efficiently, and provide better customer service. Ensuring teams are well-trained on these integrated systems is crucial to maximise the benefits of ERP and MPS.
A print management solution is a significant investment, so it’s crucial to ensure it fits the business’ needs.
Before launching the program, thoroughly test internal processes to ensure the offering functions well, is customer-centric, and offers the necessary flexibility. Conducting a pilot program with a small group of clients lets businesses gather valuable feedback and make necessary adjustments before a full-scale launch.
It’s just as important to test the MPS processes to ensure they offer robust support because businesses need to know that, if anything goes wrong, there is a trusted partner to help, not just a provider selling a service.
Josh McHugh-Cullen is the regional account executive of ECI Software Solutions.
Fully understanding enterprise resource planning is crucial for today’s SMBs
Got an event? Send an email to hosman@intermedia.com.au with all the details and we will put your event on the page
* event dates correct at time of publishing
Heimtextil 14-17 January 2025 Frankfurt, Germany heimtextil.messefrankfurt.com
CCE International 11-13 March 2025 Munich, Germany cce-international.com
FESPA Global Print Expo 2025 6-9 May 2025 Berlin, Germany fespa.com
PacPrint 2025 20-23 May 2025 Sydney, Australia pacprint.com.au
Print4All 2025
27-30 May 2025 Milan, Italy print4all.it
Labelexpo Europe 2025 16-19 September 2025 Barcelona, Spain labelexpo-europe.com
Pack Print International 17-20 September 2025 Bangkok, Thailand pack-print.de
The Print Show & The Sign Show 23-25 September 2025 Birmingham, UK thesignshow.co.uk
Printing United 2025 22-24 October 2025 Florida, US printingunited.com
• Specialised services for non-standard applications
• In-house expertise to help you achieve your production goals
For enquiries, please contact: Carmen Ciappara, National Sales Manager
Direct: 02 9833 4314 or 0410 582 450 | Email: carmen@proprint.com.au
Volunteer
Come
TRADE SERVICES
Imagination Graphics is your trusted partner in digital printing, graphic design, A2 posters and CTP (Computer to Plate). We support most press CTP sizes.
A2 Printed Posters
CMYK 1 side on 170gsm art starting from A2 x 100 $230
A2 x 500 $310
A2 x 1000 $410
A2 x 2000 $725
CTP (computer to plate)
A3 $20 A2 $40
A1 ........................... $55
Please call to discuss pricing on large volume plate production.
*Plus GST and delivery. Prices based on C.O.D.
IMAGINATION GRAPHICS
02 9560 6511 | 33-35 Sydney Street, Marrickville NSW 2204 quotes@imaginationgraphics.com.au | www.imaginationgraphics.com.au/trade
C
US T O M LAB E L SP E CI A LIST S 24- 4 8 HO U R P RO D U CTIO N
G E T Y O U R R E SE LL E R S A M P L E P A C K T O D AY
JTS
Bound to Succeed
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Print is perception and we treat it accordingly.
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Email: contactus@printlogistics.com.au
Visit: www.printlogistics.com.au
Breathing new life into A1-plus size printing
Introducing the RMGT 970 with Skeleton Transfer System
Why Why ?
No odor
No Ozone
No spray powder
No set-off
No loss time
• Instant dry
• Instant ON/OFF irradiation
Reduce CO2 emission
No large peripheral equipment
No need for overprint varnishing
Reduce electrical consumption
• Up to 91%
No VOC (Volatile Organic Compounds)
Reduce heat generation
Long life span
• Up to 15 times
Printing on film and cardboard
Just like your conventional offset press ...without the cons.
A skeleton transfer cylinder will be offered as an option for 970 model A1-plus size straight offset presses. The cylinder mechanism leverages the technology of RMGT’s flagship 10 series, which boasts a solid reputation in the packaging industry.
This newly added feature will enable the press to handle a wide range of sheet thicknesses from 0.04 to 0.8mm, expanding business opportunities by flexibly printing not only commercial and publication products but also packaging and speciality items.
Handles sheet thickness of up to 0.8mm to meet the demands of packaging printing.
Maximim sheet size of 650 x 965mm allows flexible handling of a wide variety of multi-up printing work.
Low-cost heavy-stock printing enhances competiveness (Approx. 20% lower plate costs and 18% lower power consumption versus a B1-size press)
