Thompsons Africa Survey - Apr 24

EMPLOYEE

SURVEY

PRESENTED BY: THOMPSONS AFRICA

RESULTS

INTRODUCTION

Thank you to everyone who took part in the recent Staff Satisfaction Survey. We're thrilled with the feedback we've received. Overall, the scores were excellent, and we're proud of everyone’s contribution to achieving these results.

With an 89% response rate, we appreciate everyone's participation and encourage those who haven't yet to join in on the next survey, which we plan to conduct in about six months.

To reiterate, the surveys are 100% confidential. As such, there are some points and issues that we aren’t able to directly address. In these cases (for example salary issues), please chat with your line manager. If you’re not comfortable doing that, feel free to chat to any of the management team for assistance.

General issues raised will be addressed at Thursday morning meeting 18 Apr 24.

SURVEY RESULT

you been provided with clear and realistic expected performance standards?” YES 95 4% NO 4.6%

you feel adequately trained to achieve your expected work performance standards?” YES 87 7% NO 12 3%

“Have

“Do

SURVEY RESULT

“Do you feel that you are given opportunities to develop new and creative ideas?”

you get positive recognition

for work well done?” SOMEWHAT 32.3% YES! 63.1% NO 4.6% “Are you empowered to make decisions on your own?” YES 89 2% NO 10 8%

“Do

(feedback)

YES 84.6% NO 15.4%

SURVEY RESULT

“Does

“Do you feel aligned with our company strategy and values?”

Management

you with respect and

a professional

SOMEWHAT 1 08% YES! 86 2% NO 3.1%

Management handle matters confidentially?” YES 72.3% NO 27 7%

treat

in

manner?”

“Does

YES 98.5% NO 1.5%

SURVEY RESULT

“On a scale of 1 to 10 (10 being excellent and 1 being very poor), do you feel that you are fairly remunerated?”

Average 6.4

“On a scale of 1 to 10 (10 being excellent and 1 being very poor), how would you rate the morale and office ‘vibe’?”

Average 7.5

“On a scale of 1 to 10 (10 being excellent and 1 being very poor), do you feel that concerns and issues raised are addressed timeously and fairly?”

Average 6.8

SURVEY RESULT

“Do you feel that your CEO is approachable and that he listens to concerns?” YES 86.2% NO 3.1% I HAVE NOT YET HAD THIS EXPERIENCE SO CANNOT COMMENT 10.8% “Do you feel that your Executive Team is approachable and that they listen to concerns?” YES 69.2% NO 7.7% I HAVE NOT YET HAD THIS EXPERIENCE SO CANNOT COMMENT 23.1%