Thrive Homegrown 2022 by Thrive Magazine

SWLA

HOME GROWN

YO U R G U I D E TO TH R I V I N G LO C A L BUSINESSES IN OUR REGION

2022

THE

ROAD TO RECOVERY Sponsored by

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Rehabilitation Hospital Rehabilitation Hospital Rehabilitation Hospital of Jennings Jennings of of Jennings

DIAgNOSeS DIAgNOSeS DIAgNOSeS THATwe weTReAT TReAT THAT THAT we TReAT

• Brain Injury • Brain Injury • Brain Injury • Strokes • Strokes • Strokes • Amputations • Amputations • Amputations • Burns • Burns • Burns • Major Multiple Trauma • Major Multiple Trauma • Major Multiple Trauma • Rheumatoid Arthritis • Rheumatoid Arthritis • Rheumatoid Arthritis JointReplacements Replacements ••Joint • Joint Replacements

• Hip Fractures • Hip Fractures • Hip Fractures • Osteoarthritis/DJD • Osteoarthritis/DJD • Osteoarthritis/DJD • Neurological Disorders • Neurological Disorders • Neurological Disorders • Spinal Cord Injury • Spinal Cord Injury • Spinal Cord Injury • Congenital Deformities • Congenital Deformities • Congenital Deformities • Systemic Vasculidities • Systemic Vasculidities • Systemic Vasculidities

Otherswho whocan canbenefit benefitfrom frominpatient inpatientrehabilitation rehabilitationare are Others Others who can benefit from inpatient rehabilitation are postoperative patients,accident accident victimsand andcancer cancerpatients. patients. postoperative postoperative patients, patients, accident victims victims and cancer patients. 24 HourNursing Nursing Care••Physical Physical Therapy• •Occupational OccupationalTherapy Therapy 24 24 Hour Hour Nursing Care Care • Physical Therapy Therapy • Occupational Therapy Speech Therapy••Nutritional Nutritional Counselingand andMonitoring Monitoring Speech Speech Therapy Therapy • Nutritional Counseling Counseling and Monitoring Case Management Case Case Management Management Call for a freeassessment assessment today. Call Call for for aa free free assessment today. today. One HospitalDrive, Drive, Ste.101 101 • Jennings,LALA70546 70546 • Phone:(337) (337) 821-5353• •Fax: Fax:(337) (337)821-5355 821-5355oror5366 5366 One OneHospital Hospital Drive,Ste. Ste. 101••Jennings, Jennings, LA 70546 •• Phone: Phone: (337) 821-5353 821-5353 • Fax: (337) 821-5355 or 5366 jenningsrehab@yahoo.com •www.jenningsrehab.com www.jenningsrehab.com jenningsrehab@yahoo.com jenningsrehab@yahoo.com • • www.jenningsrehab.com

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House of Sole

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HOME GROWN

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The Road to Recovery SWLA – A History of Industry Leadership Chamber SWLA Benefits Non-profits Continue Recovery Efforts Just Imagine SWLA/Bayou Greenbelt Bridge Update KPLC and FOX 29 will Remain in Downtown Lake Charles 64 Housing Market

2022

Managing Editor Angie Kay Dilmore Editors and Publishers Kristy Como Armand Christine Fisher Creative Director Barbara VanGossen Design and Layout Sarah Bercier Business Manager Katie McDaniel Stevenson Advertising Sales katie@thriveswla.com 337.310.2099 Submissions edit@thriveswla.com

Sponsored by Sponsored by

Thrive Magazine

For 19 years, Thrive has focused on helping readers live a full, balanced and healthy life. The publication is distributed at no charge in over 600 businesses and racks located throughout Southwest Louisiana and Southeast Texas. Each issue, in its entirety, is also posted online, and read by thousands of people each month. Thrive currently reaches 90,000 monthly readers and growing.

Cheers to 19 Years! 4845 Ihles Road | Lake Charles, LA 70605 | 337-310-2099 4

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HEALTHY IMAGE: 20 Years of Creativity and Growth Consistency, attention to detail, creativity and dedication. That’s what the owners and team of Healthy Image Marketing bring to the table every day since 2002. This year, they are celebrating 20 years in business. Founded by Kristy Como Armand and Christine Fisher, they began the business with one client and a single focus: do everything possible to achieve that company’s goals. They wore many hats: writers, project managers, strategic planners, advertising managers, and more. Soon, the client list grew, thanks to recommendations; but the owners never lost that initial drive of ensuring the client’s goals were met and exceeded. They brought that enthusiasm to each new client, learning their industry, services and unique positioning and communicating their message to the public. Almost two years after starting Healthy Image, Armand and Fisher founded Thrive magazine, a quarterly publication focused on topics for better living. The magazine has grown over the years to its current version of a monthly, full color magazine that continues to encourage readers to live their best life. In 2007, Armand and Fisher welcomed Barbara VanGossen as partner. A graphic designer, the trio had worked together for years on many successful projects, including Thrive. In 2017, the three partners made a big decision and took out a business loan to build a new office building. To this point, they had never borrowed money; relying only on the income from the business to sustain and grow over the years. The office building, located at 4845 Ihles Road in Lake Charles, houses offices and a conference room for the team, along with a studio for in-house photography and videography, and a roomy kitchen/lounge area for brainstorming and the occasional Friday afternoon game days. The building also has tenant space and earlier this year, Healthy Image welcomed Johnnie Kleinschmidt, PT, PRPC, physical therapist, to the location.

In 2020, Shonda Manuel joined the team as partner. She had been with the agency since 2009 as a graphic designer and photographer. Later in the same year, an unusual opportunity came around. A mutual friend was starting an international magazine – would Healthy Image take on the editorial, advertising and layout responsibilities? Sure, was the quick answer and Fence News USA began in Lake Charles, a monthly magazine for contractors within the fence industry. The first issue was October, 2020, compiled by a team scattered thanks to Hurricane Laura evacuations; one more example of getting the job done, no matter what. Today, the magazine is flourishing with a growing subscription list throughout the United States and Canada, a strong online presence, and a team who now knows so much more about fencing, gates, sports netting, decks, railings, pool fencing, ornamental fencing, and access control than they ever imagined. Today, the 13-member team offers a full range of marketing services, including strategic planning, advertising, public relations, graphic design, corporate communication, video production, photography, social media management, website development, event planning and more – anything a client needs that falls under the marketing of image-management umbrella. Healthy Image has been recognized on the local, regional and national level for business growth and achievement. The recognition is affirming, and underscores the importance of keeping the founding principles in sight: achieving the client’s goals and exceeding those whenever possible. For more information on Healthy Image’s services, visit eHealthyImage.com or call (337) 312-0972.

AWARDS AND HONORS: Small Business of the Year, LED (Louisiana Economic Development), 2012 Top 100 Small Businesses, US Chamber Blue Ribbon Award, 2013 Small Business of the Year, SWLA Economic Development Alliance, 2013 Small Business of the Week, US Congress, during National Women’s Small Business Month, 2016

2022 - Annual Issue 4845 Ihles Road, Lake Charles | (337)Thrive 312-0972 | ehealthyimage.com

Creating a culture of compassion The Local Heart Foundation began as a dream just 5 years ago, and with the help from our community, has grown into an organization that touches the lives of local heart patients each day. Local Heart Foundation Co-Founders, Tim and Tammy Andreas, sought to make a difference in the lives of their neighbors dealing with heart disease after seeing families who could benefit from heart-felt support, encouragement, and assistance with resources while undergoing treatment for heart disease. The Local Heart Foundation promotes a culture of compassion in our community by inspiring hope and improving the quality of life for local individuals and families who are currently receiving treatment for heart disease – “Our Heart Helping our Community’s Hearts”. Since it’s founding in 2017, they have fulfilled nearly 200 requests from our neighbors in need. This year, the Local Heart Foundation has assisted over 20 local heart patients of all ages. 2021 was the founding of Anchored Hearts, a suborganization of the Local Heart Foundation, created for the heart families who have been assisted by the Foundation. The goal of Anchored Hearts is to connect families who are currently receiving treatment for heart disease with families who have been through the same experiences and understand the journey. Through personal communication, knowledge, and support, access to Anchored Hearts gives heart families a sense of community with those who can help the most – other families who have been right where they are. To be able to assist local families as well as help them find new and lasting friendships with other families in our community has been the greatest achievements for the Local Heart Foundation. 2022 has been an exciting year for the Local Heart Foundation as they transition to a new Board of Directors. They held an Honorary Board Member Dinner to commemorate and thank their Founding Board Members for their service to the foundation and community. The Founding Board Members have been integral to the important accomplishments the Local Heart Foundation has made. They were and continue to be dedicated to the Local Heart Foundation’s Mission of inspiring hope and improving the quality of life for heart patients in Southwest Louisiana, approving nearly 200 requests from local heart patients. This achievement speaks volumes about their tenure with the Local Heart foundation and it would not have been possible without them. 2022 - Annual Issue

Their efforts mean the world to the Local Heart Foundation, and more importantly, their efforts mean the world to the families whose lives they touched. All Founding Board Members will be designated as Honorary Board Members indefinitely, remaining an important part of the Local Heart Foundation for many years to come. The Local Heart Foundation is proud to announce their new Board of Directors. They are community leaders, business owners, and physicians who are moved by the impacts of heart disease and are actively making a difference in the lives of heart patients of Southwest Louisiana: Dr. Corey Foster – President, Michael Richard – Vice President, Bethany Bryant – Director of Community Relations, Claudia Lognion – Treasurer, Candi Babin – Secretary, The Honorable Ron Richard – Board Counsel at Large, Chris Lognion – Media Director at Large, Danny Williams, CPA – Advisor at Large. Visit the Local Heart Foundation on Facebook and Instagram to keep up with local heart patients, event announcements, and more. You can also visit their website at www.localheartfoundation.org. The Local Heart Foundation currently only accepts Applications for Assistance from cardiologist’s offices. If you are receiving treatment for heart disease and need assistance, please contact your cardiologist.

Founders: Tim and Tammy Andreas

“

Our hearts helping our Community’s heart

”

www.localheartfoundation.org

O: (337)419-0033 • F: (337) 270-2428 Thrive

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We Are On Our Way What a trying time we have had over the last couple of years here in Southwest Louisiana. From Covid, two hurricanes, flooding and ice storms, there has been plenty to knock us down every time you try to get back up. But that’s what we do here, we keep getting back up and we help our neighbors get back up as well. The Spirit of our people in Southwest Louisiana is what makes this area so special and also what makes us family. We, like so many people, have struggled as we completely lost our entire office during Hurricane Laura. For those of you who don’t know, we were on the 11th floor of the tower in the North East corner. It was pretty much a complete loss. I do understand many others had worse and are still struggling; you are in our prayers continually as we drive around the city. Fortunately our home as well as all of our employees homes were minimally damaged, so we only dealt with the office issue and uncertainty of where we are going or what we are going to do. Today we have officially taken the next step and “We Are On Our Way.” We have purchased our new corporate office on the corner of Country Club and Big Lake Road, 4904 Big Lake Road is our new home. This year has been different for us since the storms. There was an expectancy that I couldn’t describe and felt like this year God was telling us we were going to the Next Level. Each year we have a theme for the year as team building exercises. In 2020, after losing our office, our theme was “Changing Latitudes, Changing Attitudes.” This year in January, our expectations were different and we thought “Trust the Process.” We knew God had a process to get us to our Promise (vision). Let me tell you

it was a process, looking at land over and over with no outcome except frustration. Something I am sure many of you have experienced time and time again since the Hurricanes. Then during that January meeting the CEO of J.D. Bank called me and said they may be interested in selling the Big Lake location. Now, this is the same building I had inquired about right after the hurricane to see if they would be interested in selling. The answer then was no. The answer in January is maybe and we came to an agreement and closed June 10th. The theme shifted a couple months later after the January meeting to “The Next Level, On Our Way.” We trusted the process that our new office was “On Its Way” and we were going to “The Next Level!” Every time Tammy and I would pass the building we would say, “If it is meant to be, Jesus Do it...and He did.”

J.D. Bank, J.D. - Jesus Did It! It’s our honor to be a part of this community. It has been difficult seeing so many leave our area. At times it has been depressing. I have questioned do we stay or do we relocate? Our dream here in Lake Charles is still alive and I encourage each of you to keep getting back up. Keep your dream alive because we are made for greater things than what the past two years has given us. In this moment it’s electric and we are on our way. I encourage each of you to keep your dream alive and chase your dream. While the building is not perfect yet, we are not a bank so we will remodel, we will build bigger and better and we hope Lake Charles can be proud of us as a corporate partner just as we are proud to be your neighbor. Scan the QR code to the right and enjoy the video and our theme song from Mercy Me, “On Our Way.” God Bless you and Southwest Louisiana. All of us are ON OUR WAY!

From left to right: Sasha Buxton, Director of Client Services; Alexander Reese, Investment Account Executive; Susannah Todd, Director of Special Events; Tim Andreas, AIF® President/CEO, Investment Account Officer, RJFS; Tammy Andreas, Office Administrator/Marketing; Chad Babin, Investment Account Executive; Lauren Biven, Marketing and Graphics Director; Nikki Bailey-Duhon, Registered Client Relationship Concierge. 8

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• WE’RE ON WAY OU R WA U RW O Y • WE’RE ON AY

4904 Big Lake Road

Scan the QR code to watch a video with our theme song, “On Our Way,” by Mercy Me.

E’ RE

OU R

1919B Southwood Dr.

337.419.1855 • www.agamg.com 4904 Big Lake Road/Lake Charles, LA 70605

1 LakeShore Dr. Suite 1100

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2022 SWLA

THE

ROAD

HOMEGROWN

RECOVERY

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2022 - Annual Issue

It’s been two+ years since Hurricane Laura rocked our Southwest Louisiana community. But after the initial shock of the devastation, we pushed up our sleeves and got about the business of rebuilding, restoration, and renewal. Indeed, positive signs of recovery can be seen throughout the Lake Area – the rebound of beloved establishments, new thriving businesses, and the pursuit of an even better, more resilient SWLA for our future. In this annual Homegrown issue, you’ll find stories of people who are helping others to rebuild, planners imagining our path forward, and companies coming back stronger than before the storms. You’ll also find informative articles from Homegrown’s sponsor and regional business advocate, The Chamber of SWLA. Thrive magazine dedicates these pages to the determined business owners, committed government officials, charity-minded nonprofit organizations, and every citizen who lent a hand to piece our weather-worn community back together. United, we will continue on this road to recovery. Sponsored by

Noble Development is a real estate development company founded by Dr. John Noble Jr., an orthoapedic surgeon based in Lake Charles, Louisiana. Dr. Noble combined his passion for real estate and innovation in Noble Development. He put together a team of forward-thinking, experienced construction managers and strategists to create a development company with a nationwide mindset rooted in strong community values. In addition to Dr. Noble as founder and president, the company’s development team includes Paul Fay, Chief Investment Officer; Marie Jackson, Chief Financial Officer; and Robert “Bobby” Hamlin, Vice President, Construction. Noble Development specializes in: • medical office buildings • surgical centers • all stages of senior living • multi-family residential • mixed-use neighborhoods • hotels • recreation complexes • restaurants and franchises The company has projects in active development in Louisiana and Alabama.

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Kim Montie, Director 337-775-5206 kim@cameronparishport.com

Driving the economic growth in Cameron Parish and Southwest Louisiana overall is the increasing global demand for LNG. Cameron is quickly earning the welldeserved reputation as the international LNG capital. Southwest Louisiana is in the early stages of what is predicted to be the most prosperous era in the region’s industrial history – and Cameron Parish is leading the way. Currently, Cameron Parish has access to five ports and the rich waters of the Gulf of Mexico, bridging the gap for your business by acting as a transport hub water to land. The Cameron Parish Port, Harbor and Terminal District allows for product transport for industrial companies of all sizes, to anywhere in the world. Our network of ports provide a vast opportunity for intermodal connectivity, storage, unified movement of goods, proficiency and resourcefulness.

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As a locally owned and managed community bank, Lakeside’s goal is to always provide the most up-to-date banking products and services available. We take great pride in being small enough to know you and big enough to serve all your banking needs.

Lakeside’s excellent performance for our customers has been recognized year after year by national banking organizations, but nothing means more to us than our customers trusting us for their banking needs.

lakeside

Bank Officers

Board of Directors

Shively Verrette

Aaron LeBoeuf

Misti Young

Vickie Buckels

Bobby Broussard

Mike Veron

Roy Raftery, Jr.

Jonathan Boudreaux

Renee Lassiter

Michael Hardy

Kala Kuhlthau

Michael Moore

Willie Landry Mount

Robert Piper

Jamie Schiro

Twenda Hanson

Aimee Gilmore

Bryan Armentor

Cheryl Bertrand

James Boyer

Keith Duplechin

Lisa Pinder

Melissa Miller

Christa Comeaux

Regina Thomas

Tessie Dupuis

Joe Thomas

Vince Gagliano

Ginger Karcher

Grace Butts

Hollie Saltzman

Sam Jimney

Aaron Scott

Rusty Stutes

Kenny Phipps

LAKE CHARLES: Nelson Rd. and Oak Park Blvd. | SULPHUR | MOSS BLUFF

MYLKSB.BANK | (337) 474-3766

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BUILDING A BETTER SOUTHWEST LOUISIANA Offering experienced, comprehensive commercial construction for healthcare, banking, education and other industries.

• General Contracting • Pre-Construction Services: budgeting, estimating, engineered analysis, forecasting • Design Build • Construction Management

Are you working, or between jobs, and without health insurance? Call to see if we can help!

337-478-8650

QUALITY INNOVATION SUSTAINABILITY

550 Sale Road, Lake Charles, LA

(337) 445-3363 SkeeterContractors.com

WWW.CALCASIEUCOMMUNITYCLINIC.COM

Lake Area Industry Alliance is Proud to be Part of the Southwest Louisiana Community Southwest Louisiana is home to a thriving industrial community. Lake Area Industry Alliance is proud to be a channel of communication between industries and our community, offering education about the industrial processes, working with area schools to meet present and future needs of the industrial community, and lending support to local leaders for the continued positive growth of Southwest Louisiana. Beginning with supporting the World War II efforts with refineries to produce fuel, to current production of hydrazine to assist spacecraft landing on Mars, the companies represented by LAIA continue to produce products that consumers depend on and demand. The taxes paid by industry including property, sales and state income tax, have enabled the parish to improve our schools, enhance our sheriff’s office facilities and supplies and improve area roads and drainage. Donations to charitable causes and educational institutions such as McNeese University, SOWELA and the parish school system improve the educational foundation for those in our area. Annually, thousands of volunteer hours of have helped those in need to build a better life for themselves and their families. Lake Area Industry Alliance members produce products that we need every day while improving the quality of life in the community where we work and live. 14

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ORTHOPAEDIC SURGEONS John Noble Jr., MD Steven Hale, MD George “J.” Trappey IV, MD Jonathan Foret, MD Michael “Mickey” Garitty, MD David Drez Jr., MD, Senior Advisor NEUROSURGEON Brian Kelley, DO FOOT & ANKLE SURGEONS Tyson Green, DPM

Expert Musculoskeletal Care is A Group Effort at Center for Orthopaedics The addition of a new doctor and the opening of a new office have highlighted 2022 so far for the Center for Orthopaedics (CFO). Dr. Brad Jimerson, foot and ankle specialist, has joined the group’s medical staff and a new Moss Bluff office, located at 1355 Sam Houston Jones Parkway, opened earlier this year.

The new CFO Moss Bluff office

Expertise, ethics, innovation, teamwork and patient-focused care provide the foundation for the tremendous growth CFO continues to experience. Initially founded in Lake Charles in 1994, the group’s move in 2009 to their a new main office on Imperial Blvd. in Lake Charles marked a new beginning. This new office opened with just four doctors, but the group rapidly increased in number and services. Today, CFO is the region’s largest musculoskeletal group, serving all of Southwest Louisiana and Southeast Texas. The group has expanded to three locations with 17 doctors in various specialties, including three podiatric surgery residents and a large support staff of clinicians and office personnel.

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An essential factor in CFO’s growth is the doctors’ strong connection to this community. Most of the doctors are from this region, and those who are not have practiced here for nearly the entirety of their careers. As a group, they are committed not just to CFO, but also to Southwest Louisiana. Part of this commitment means bringing the latest advances in care to patients, from surgical technology like the MAKO roboticassisted system for more precise hip and knee replacement procedures, new innovations to manage pain without narcotics, and advanced wound healing technology. The Better Day Health electronic health record technology at CFO adds an enhanced level of connectivity and efficiency to the patient experience, from scheduling, check-in to check-out, through follow-up, that cannot be found anywhere else in the region. The CFO sports medicine staff of experienced athletic trainers work under the direction of the doctors to provide coverage for 16 area high schools, with the goal of preventing and treating injuries in young athletes. When you need to see a specialist quickly for an injury, CFO’s OrthoExpress ensures an appointment within 24 hours. The wide range of specialists at CFO allows patients to receive collaborative care when needed, all within one group. This is not only more convenient for their patients, but also optimizes the level of care they receive.

J. Kalieb Pourciau, DPM Brad Jimerson, DPM HAND & WRIST SURGEON Andrew Foret, MD PHYSICAL MEDICINE & REHABILITATION SPECIALISTS Craig Morton, MD. William Lowry Jr., MD Sarah Clevenger, MD INTERVENTIONAL PAIN MANAGEMENT SPECIALIST & ANESTHESIOLOGIST William Crookshank, MD PRIMARY CARE SPORTS MEDICINE SPECIALIST Alex Anderson, MD RHEUMATOLOGIST Enrique Mendez, MD

(337) 721-7CFO www.centerforortho.com Lake Charles • Jennings Moss Bluff Thrive

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2022 SWLA

HOMEGROWN

SOUTHWEST

LOUISIANA

AN INDUSTRY LEADER FROM ITS INCEPTION In the very early years, the woodlands of this region allowed for a booming timber production industry. The families who built our region were active in timber and trade. Then, in the 1890’s, the Frasch Method – a new process to extract sulphur from underground – was perfected in West Calcasieu. That development changed everything from a strong agro-based economy to chemicals and industry. In the 1930’s, another pioneering industry began with the Mathieson Alkalie Works. To aid the nation’s efforts in World War II, additional chemical plants and refineries were built, ushering in a new era of our on-going petrochemical legacy.

18 9 0 ’s

These industries supply chemicals, fuels, and raw materials that are used in thousands of products and have provided a good livelihood for thousands of families through the years. Several generations have worked in industry and understand their value to our region, state and nation. Today, the Lake Area Industry Alliance has over 23 member companies which employ over 12,000 workers. Without this industrial base, the Southwest Louisiana region would not have been able to grow and prosper. In the 1980’s, Trunkline LNG was built and thus began Southwest Louisiana’s entry into the Liquified Natural Gas sector. With the construction of Cheniere Energy at Johnson Bayou in Cameron Parish and SEMPRA’s Hackberry LNG, our region is becoming the center of this important and clean fuel industry.

193 0 ’s

19 8 0 ’s

by George Swift

Venture Global has begun production in Cameron and has plans for an additional plant, CP2, right next door. In addition, Driftwood LNG at Carlyss is getting underway and at least four more LNG industries are in the permitting and investment-seeking stage. This “Second Wave” will bring another huge increase in employment to the area. Naysayers who oppose this industry don’t have answers to questions about how else to increase our economy and provide needed fuels for the U.S. and the world. The industries must meet rigid safety and emission standards; otherwise they are fined millions of dollars. As our region continues to recover from the disasters of the last two years, the industrial base and jobs created are vital contributors to the comeback.

2 02 2

23 member companies which employ over

12,000 workers. the Frasch Method

Mathieson Alkalie Works

Liquified Natural Gas

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Lake Area Industry Alliance

2022 - Annual Issue

Petrochemical refining and allied manufacturing are the leading industry in SWLA.

Without the thousands of industry jobs, there would be no great demand for new grocery stores, restaurants, retail and other service companies. It is easily computed that one job in industry will create the need for five to seven jobs in the community. These are jobs in automobile sales, medical services and hospitals, insurance, banking, and more. As a result, Southwest Louisiana is seeing a number of new businesses coming to the area with more on the way.

We must not take our industrial base and the jobs it has created for granted. If these jobs were not here, neither would our neighbors, friends, and the next wave of entrepreneurs and community builders.

REAL ESTATE, HOME SERVICES, DEVELOPMENT, PROPERTY MANAGEMENT, LAWN & LANDSCAPE REAL ESTATE, DEVELOPMENT, PROPERTY MANAGEMENT, LAWN & LANDSCAPE

George Swift is the President/CEO of the Chamber SWLA.

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BBB.org has resources to help you START, MANAGE, or EXPAND your business by using BBB tips, branding assets and business resources to help you engage and keep your most valued stakeholders—your customers.

Get the sign today. Visit BBB.org/Get-Accredited or call 337.478.6253 2022 - Annual Issue

Proudly Serving Southwest Louisiana since 1976!

Proudly Serving Southwest Louisiana since 1976! 3221 Ryan Street, Suite A, Lake Charles

facebook.com/FlavinRealty

3221 Ryan Street, Suite A, Lake Charles (337) 478-8530 l www.flavinrealty.com info@flavinrealty.com facebook.com/FlavinRealty

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TWO TEAMS ARE BETTER THAN ONE FOR YOUR BUSINESS

BAYOU SERVICES

Owner: Vic Vicknair

Residential, Commercial & Industrial Moving Solutions

BAYOU

SERVICES Moving & Storage

Our Services Include:

Packing & Unpacking

Corporate Relocation

Moving Protection

Military/Government

Storage

International

Full service records and information management company serving Southwest Louisiana.

Service Areas • MEDICAL • LAWYERS • ACCOUNTANTS • HOSPITALS 3 MINORITY 3 LOCALLY

337-602-6189

OWNED AND OPERATED

bayou-services.com

• MORTGAGE/INSURANCE COMPANIES • CORPORATE • FINANCIAL SERVICES • GOVERNMENTAL AGENCIES

337-307-5327 rdssnow.com

Marwa Vicknair: Co-Owner 18

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EN ER GY . NG

PROVIDI

At Phillips 66, supporting our people, our environment and our communities guides everything we do.

V O R P IM

VES. I L G

@Phillips66Co

We’re your people. Being local means supporting great things close to home—and being part of something bigger. At Red River Bank, we don’t just appreciate your commitment to the community. We also share it.

Barry Brown 337-656-6511

Fil Bordelon 337-656-6520

redriverbank.net

Kane Mitchell 337-656-6530

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Katelynn Vaughn 337-656-6551

Lesley Warren 337-656-6521

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2022 SWLA

HOMEGROWN

CHAMBER

SWLA

Benefits Make Membership Worthwhile!

Have you been considering joining the Chamber SWLA?

“But, I don’t have the time to be a part of the Chamber.”

Chamber SWLA membership means that you are part of an ever growing and evolving organization that has been serving the business community of Southwest Louisiana for nearly 120 years! You will greatly benefit from our numerous opportunities to network, meet with new prospects and vendors, and learn at our educational workshops and seminars.

We hear you. Time is at a premium, but we will invest our time for you. You can either only attend events where you are guaranteed to meet a ton of other business owners and managers, or you can concentrate on your work and let us do all of the work that you don’t have time to tackle.

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Without doing a single other thing, your membership is already working for you. Chambers of Commerce were founded across the world starting as early as 1599 under many names like a Board of Commerce or a Merchants or Trade Association. The goal then is the same as today, to band the power of many businesses together to act as the voice of the business community, to advocate for the business community, and recruit and develop new businesses for the community.

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The Chamber SWLA works for you in the halls at the State Capitol, in Washington, D.C., and locally. We are part of several national and international movements to make it easier for you to do business here in our region. We also track down and meet with developers and industry leaders nationally and internationally, to share all the things that make Southwest Louisiana great and why they should open their next venture here. We – as the voice of Southwest Louisiana businesses – work for you so you can focus on what is important to you . . . your business. The best way to increase your business is to support the economic development of our region which in turn brings in more residents, more industries, more people shopping in our town which means more business for you. No community or business can stand still; you either make progress or stagnate. We are not asking for a donation, but an investment which will help your business and the rest of our community prosper. Membership dues are a tax-deductible contribution which amounts to just a few pennies a day . . . such a small amount that you can’t afford not to belong. The Chamber office fields dozens of requests a week for reference for all types of businesses and services. We only give out Chamber members as references, so members are going to be the first place these interested clients are going to call. The Chamber also distributes Newcomer Packets to future citizens of Southwest Louisiana and hosts an online membership directory, so that any time – day or night – potential customers can look up your company! The Chamber has long encouraged our members to use other members as vendors and distributors and you can share your good news, expansions, and new product lines to our growing membership through our weekly e-newsletters delivered to the e-mail in-boxes of over 4,500 professional men and women across Southwest Louisiana.

IMPERIAL HEALTH More Than A Doctor, We’re Your Healthcare Team.

Imperial Health’s vital role in meeting the healthcare needs of the Southwest Louisiana community go back to 1957 when the doors of what was originally called Lake Charles Medical and Surgical Clinic, or simply, “The Clinic,” first opened. Fast forward 65 years and we are now Imperial Health, a group of over 70 experienced providers, backed by the resources of the region’s largest physician-owned, multispecialty medical practice in Southwest Louisiana. Imperial Health is unique in that it is a medical group created by independent physicians whose goal is to put patients first. Our providers share a unified commitment to work together, share resources, provide exceptional care and give choices back to our patients. Our experienced providers offer a wide range of primary and specialty care, with a support staff of over 400 employees. Imperial Health has multiple offices and ancillary services conveniently located across Southwest Louisiana, ensuring the care you need is available where you need it.

(337) 433-8400 | www.imperialhealth.com

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5 Consecutive Rankings FORBES’ BEST-IN-STATE WEALTH ADVISOR

2018

2019

2020

2021

2022 Tim Andreas, AIF

President/CEO Global Asset Management Group Investment Officer, RJFS

337.419.1855 • www.andreasglobal.com 4904 Big Lake Rd/Lake Charles, LA 70605

Securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC.Investment advisory services offered through Raymond James Financial Services Advisors, Inc. Global Asset. Management Group is not a registered broker/dealer and is independent of Raymond James Financial Services, Inc.The Forbes ranking of Best-In-State Wealth Advisors, developed by SHOOK Research, is based on an algorithm of qualitative criteria, mostly gained through telephone and in-person due diligence interviews, and quantitative data. Those advisors that are considered have a minimum of seven years of experience, and the algorithm weights factors like revenue trends, assets under management, compliance records, industry experience and those that encompass best practices in their practices and approach to working with clients. Portfolio performance is not a criteria due to varying client objectives and lack of audited data. Out of approximately 34,925 nominations, more than 6,550 advisors received the award. This ranking is not indicative of an advisor’s future performance, is not an endorsement, and may not be representative of individual clients’ experience. Neither Raymond James nor any of its Financial Advisors or RIA firms pay a fee in exchange for this award/rating. Raymond James is not affiliated with Forbes or Shook Research, LLC. Please visit https://www.forbes.com/best-in-state-wealth-advisors for more info.

WHY YOU NEED IT. Cybersecurity: Going from Risk to Resilience.

While you might not think that your small business has anything that would entice a hacker, the truth is that you have a wealth of personal data and employee information like W2s and 1099s, that are extremely valuable to hackers. If you’re a small business, you need to figure how to up your web security game if you want to survive an attack. Whether it’s an intrusion, ransomware, or a simple DDoS attack, a Managed Service Provider (MSP) can give you access to high-powered options like round-the-clock monitoring of your system’s security, help desk support, new equipment set-up, backups and more. Let Kinetic IT provide top-notch protection to keep your data safe and maintain high productivity levels.

Brett Dering

Managing Partner 24

MeetYourIT.com | help@meetyourit.com (337) 513-4272 | 1638 Ryan St., Lake Charles Thrive

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INNOVATING

FOR A BETTER WORLD Sasol’s Lake Charles Chemical Complex is positioned to create economic growth and pave the way for a clean energy future in Southwest Louisiana

Reducing GHG emissions 30% by 2030 • Increasing renewable energy use • Optimizing energy efficiency • Pursuing carbon capture use & storage

SasolNorthAmerica.com 2022 - Annual Issue

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• Confidential counseling services, with telehealth and phone sessions available • Wide-range of training and development programs for businesses and groups • Custom programs designed by experienced, licensed counselors Locally Owned by Keri Forbess-McCorquodale, MS, CEAP, LPC-S, LMFT

solutions-eap.org | 337-310-2822 400 7th Street | Lake Charles

THE VILLA + THE HARLEQUIN = VILLA HARLEQUIN Nic’s grandparents, Edward and Lucille Hunter opened The Harlequin Lounge in 1956 in the 1700 Block of Hwy 14. Within a couple years, that lounge also served food and Harlequin Steaks and Seafood was born. “My grandparents started with a nickel in their pocket, a vision, and a hope that they could achieve the American Dream,” Hunter says. Nic started working at their restaurant in his early teens by bussing tables and washing dishes. At age 17, Nic took over ownership and three years later, he moved the restaurant to 501. W. College St., where he and his staff served loyal customers for 16 years. Over on Ryan St., Sperandeo’s father, Marco, opened the Italian Villa in 1986 in the location where Rikenjaks now stands. The menu was a mix of old family recipes and Marco’s imaginative culinary skills. When Marco retired in 1993, Mike took the helm until 2004 when the restaurant closed.

In early 2020, Mike Sperandeo and Lake Charles’s mayor Nic Hunter, both successful restaurateurs, joined forces and created the wildly popular Villa Harlequin. Let’s trace the paths that brought their two iconic establishments together.

In 2005, Mike started working at the Harlequin as Nic’s front house manager and served in that capacity until 2016, when he decided to revive his father’s legacy and open The Villa in the historic Noble Building on Pujo St. in downtown Lake Charles. Nic and Mike had always hit it off and dreamed of a business partnership in the restaurant business someday. The opportunity presented itself in late 2019 when the pair chose to merge their restaurants, combining the best of each business and creating The Villa Harlequin. “The combination of the two menus has been an evolutionary process,” says Sperandeo. “That evolution is ongoing and is what makes the restaurant exciting for all of us involved, especially our patrons!” In 2021, Nic and his wife Becky purchased the Noble Building from Rick and Donna Richard. Today, the Hunters and Sperandeos are honored to be a part of a collaboration that sees two Lake Charles family legacies continue operating in a historic Lake Charles structure.

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SUNDAY BRUNCH: 10AM-2PM MONDAY: CLOSED LUNCH: WED-FRI 11AM-2PM DINNER: TUES-SAT 5-9:30PM

324 PUJO ST., LAKE CHARLES

337-436-6251 2022 - Annual Issue

in the Business of Wellness & Disease Prevention

Dawn Hinton,

APRN, AGPCNP-BC

is open for business in her new location at Walnut Grove, Lake Charles. This nurse practitioner started her business, Revitalized Health, because she is passionate about helping people stay healthy and prevent disease. “I have an integrated approach to wellness that includes not only education, but evaluation of the individual patient as a whole rather than just a specific problem,” Hinton says. “Every patient leaves their appointment with an individualized plan.” The road to opening her wellness practice has not been easy for Hinton. Originally from Gueydan, she moved to Lake Charles in 2000, and over the following eight years, pursued her nursing education, degree after degree, starting with an LPN and working her way to an MSN of Nursing. Hinton is currently a Certified Adult-Gerontology Primary Care Nurse Practitioner. Over the past twelve years, she has cared for patients part-time while working full-time as an onsite occupational health nurse practitioner for LyondellBasell. But the past two years have been particularly challenging. The pandemic prohibited her from seeing patients in person, making it difficult to assess and treat them.

Nonetheless, she opened her first office location on August 24, 2020 . . . two days before Hurricane Laura damaged the building. Three locations later, and Hinton finally has a permanent home – a cottage in Walnut Grove. “I thank my patients who followed me everywhere, including to Lafayette. They were my main motivation for making this all happen. I purchased the cottage in June 2021. It’s taken over a year to get the supplies needed to get the office up to code. We saw our first patient in June 2022!” Hinton intentionally chose her new location because she wanted her patients to feel comfortable and at ease on their visits. “I want patients to come to the office and feel at home and not be in a stuffy medical practice environment. We made sure every detail of the office was planned out and perfect. Rest in one of the two waiting areas or relax in a rocking chair on the front porch! Nurse practitioners (NP) are particularly well suited to wellness and health maintenance. Hinton says nurse practitioners are registered nurses who complete a master’s or doctoral degree in advanced nursing and clinical training. This education includes advanced anatomy and physiology, health assessment, and pharmacology.

NPs are required to complete supervised clinical hours and must pass a national certification exam to practice. Louisiana requires NPs to have a collaborative practice agreement with a physician who is only required to be available by phone. NPs practice autonomously under their own license and with their own malpractice insurance. They are licensed to diagnose and treat patients by ordering and interpreting diagnostic testing, prescribing medications, and referring to specialists when indicated. Hinton welcomes a wide variety of patients, both women and men, ages 15 and older. She specializes in menopause and peri-menopause, thyroid disorder, insomnia, obesity, weight loss, polycystic ovarian syndrome, low testosterone, sexual disfunction, peptides, and preventative care. Trained by some of the best physicians in the country, Hinton has been a Certified Bioidentical Hormone Replacement Pellet Therapist for seven years and offers Bioidentical Hormone Replacement Pellet Therapy to her patients. She understands the importance of hormone optimization and early preventative care because she personally benefited from hormone replacement therapy (HRT) several years ago. Hinton now sees patients full-time at her new location (and still serves as the occupational health nurse practitioner for LyondellBasell) and accepts all major medical insurance.

For more information or to make an appointment, call 337-214-0097.

R E V I TA L I Z E D H E A LT H . O R G

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1510 W I L L I A M S T R E E T, L A K E C H A R L E S , L A Thrive

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2022 SWLA

HOMEGROWN

SBP in Lake Charles

NON-PROFIT ORGANIZATIONS Continue Recovery Efforts on the Home Front

If every cloud, every storm, has a silver lining, then certainly the light shone brightest through the love and compassion of the Southwest Louisiana community in the aftermath of Hurricane Laura. Neighbors put their own needs aside and helped other neighbors, families took in friends who needed a place to stay; churches and other community organizations rallied to feed the hungry and house the homeless. Two years later, numerous non-profits are still working in the community, rebuilding homes, replacing the tattered blue tarps with sturdy roofs. The following are but a small sample of these hard-working, determined volunteers who are helping to rebuild our community, one home, one broken heart at time. 30

SBP, established in 2006 in the aftermath

of Hurricane Katrina, was originally called St. Bernard Project. Their motto/mission is “Shrinking the time between disaster and recovery and the Southwest Louisiana operating site has taken it to heart,” says John O’Donnell, SBP’s Executive Director in Lake Charles, by leveraging partnerships and resources in order to bring as many vulnerable community members home as possible. In June 2022, SBP completed its 100th disaster- affected home rebuild in SWLA since Hurricane Laura made landfall, marking the milestone with their traditional Welcome Home Party.” Using a combination of volunteer and subcontractor labor, charitable donations, grants, and subsidization by AmeriCorps, SBP’s OwnerOccupied Rebuild Program serves qualifying low-to-moderate-income households by Thrive

making the repairs necessary to bring their storm- damaged homes back to safe, secure, and sanitary conditions. O’Donnell adds, “SBP rebuilds disaster-impacted homes in an average of 61 days at 40% of the cost of market-rate contractors, and each household is assigned a client services coordinator to walk them through the process from intake all the way to ‘Welcome home!’

SWLA Responds is a faith-based

coalition consisting of approximately 50 partner churches. Spear-headed and coordinated by Mt. Olive Baptist Church senior pastor Braylon Harris, the coalition strives to help the SWLA community from Vinton to Jennings recover by efficiently using resources and local and out-of-state volunteer teams to help people rebuild their homes, their lives, and give them hope. 2022 - Annual Issue

Flock of Five Volunteer groups through SWLA Responds have recently been repairing schools in Calcasieu Parish.

In June 2022 alone, SWLA Responds coordinated nearly 1,000 volunteers through the Lake Area. They completed 12 roofs, worked in 15 homes, installed sheetrock in three churches, and completed projects in at least 12 schools. “We love being able to help the people in our community see their homes restored, but more than that, we love the relationships that we build with these homeowners and having the opportunity to share the love of Christ with them.” Braylon Harris Anyone who still needs assistance can fill out their online form: https://bit.ly/swlarecovery.

Gift and Art Emporium, LLC

217 E. Thomas St., Sulphur, LA (337) 476-5096 Open Monday - Saturday: 10 am - 5 pm Over 55 LOCAL ARTISANS and VENDORS 7000+ square ft. of Shopping Area. Unique Hand-crafted Treasures, Louisiana and Cajun-themed Art, Souvenirs, Vintage, Collectibles and more!

Come “Flock” With Us! Find us on Facebook!

continued on pg. 32

Your library

Friendly, smiling faces ready to greet you at the door! Wide variety of items to check out including cake pans, hot spots, and laptops. Convenient 24/7access to eBooks, audiobooks, movies, magazines, newspapers, tutors, test prep, training, and language learning resources, and much more online. Fun and free library programs for all ages!

on the go!

Little Free Library:

Take a book , return a book!

Search for “calcasieu” in the appropriate app store. 2022 - Annual Issue

Twelve library branches serving all of Calcasieu Parish!

Be sure to check out calcasieulibrary.org for more information. Thrive

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2022 SWLA

NON-PROFIT ORGANIZATIONS

HOMEGROWN

CONTINUED. . .

United Way of Southwest Louisiana

The Rebuilding SWLA Coalition was born out of the belief that we would rise united, as one resilient community. We created a platform that allowed us to share our individual recovery stories and advocate for the ongoing needs within our community.” “Working with other communications professionals from the coalition was eye-opening and rewarding as we were able to share information and easily work together to create clarity with the messages that we all needed to communicate to the public, volunteer groups and media partners,” said Angie Manning, VP of Communications for Visit Lake Charles. “We are fortunate to have such a powerful spirit of cooperation in Southwest Louisiana whenever it comes to coming together as a team.”

Rebuilding SWLA Community Coalition

Mayor Hunter summed up the Coalition best when he said, “We knew our voices would be stronger together.”

In the days immediately following Hurricane Laura, the United Way of Southwest Louisiana sprung into boots-on-the-ground action to meet immediate needs of community members, such as food distribution and other necessities. Now they are focused on re-establishing lives with an eye for longterm change, so struggling community members are better prepared for the unexpected. “Mental health and financial planning initiatives are one of the keys to helping our most vulnerable become more resilient,” said Denise Durel, president and CEO of United Way of SWLA. “Casework for homes with damage is ongoing in partnership with many volunteer organizations.”

From a more civic standpoint, the Rebuilding SWLA Community Coalition was formed by communications teams from Visit Lake Charles, City of Lake Charles, Community Foundation of SWLA, Calcasieu Parish Police Jury, the City of Sulphur, Cameron Parish, the United Way of Southwest Louisiana, and the Southwest Louisiana Economic Development Alliance. Their goal was to formulate a communications strategy and create national awareness to the plight of SWLA after the storms via social media efforts. “At the start of 2020, Southwest Louisiana was making national headlines with one of the fastest growing economies,” said Lake Charles Mayor Nic Hunter. “That all changed after a global pandemic, back-to-back hurricanes, a winter ice storm and a 1,000-year flood event brought unprecedented damages and challenges to our doorstep. Despite facing four federally declared natural disasters in less than one year, there was still so much hope to be found.

United Way of Southwest Louisiana partners with the Calcasieu Parish Police Jury Summer Feeding Program by creating Weekend Food Packs so children in the programs have healthy and easy-to-eat foods over the weekend.

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We are a non-profit program that provides music education for beginner strings in violin, viola, cello and guitar. We also have an advanced symphonic youth orchestra for student musicians with all instruments. We are the only program in the state with the prestigious designation as part of the National Strings Project Consortium. Also, this year, we were honored by the American String Teachers Association as the National Outstanding String Program of the Year! We partner with the McNeese Music Department to help future music

educators through internship opportunities during our classes offered on a semester basis on the McNeese campus in the Sherman Fine Arts Building. We hold classes in the fall and spring semester each year on Monday and Wednesday afternoons, for a fraction of the cost of private lessons. We also often host a two week summer music camp.

Students ages 8-18 are welcome. Details, costs and additional registration information can be found on our website at www.fgbyo.com.

Find Your Sweet Spot

ON!

COMING SO

Enjoy authentic, handmade French macarons as a treat for yourself, a unique gift or a delicious dessert at your next event. Perfect for party favors or corporate giveaways, our colorful macarons come in 20 flavors and we can even create custom orders to fit any theme. We also offer decadent gourmet chocolates in a variety of flavors. Stop by and taste for yourself!

NT CAFÉ STOREFRO ke Charles Club Road, La 2020 Country

2022 - Annual Issue

Located inside Prien Lake Mall (across from Starbucks) (337) 370-1722 • lemacaron-us.com/locations/lake-charles Thrive

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BETTER BUSINESS BANKING FOR SWLA

Catherine Furs

Trey Hays

Russell Castille

Eric Mire

Will Henning

Kyle Duplantis

Logan Fontenot

Private Banking

Manager/ Private Banking

Business Banking

Manager/ Business Banking

Business Banking

It’s one thing to say you work in the community - but we work for the community. Our team of dedicated, local professionals puts your business first because we know how important it is for us all to succeed to help Southwest Louisiana thrive.

(337) 433-3611 | www.ffbla.bank |

DOCUMENT SOLUTIONS FOR BUSINESS

copiers • scanners • printers • fax • shredders Locally owned and operated for over 35 years

600 W McNeese Street, Lake Charles | (337) 474-9913 | asiofficesystems.com 34

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WORLD-CLASS HOMEGROWN

HEART CARE.

Your heart is here in Southwest Louisiana and knowing that the highest level of cardiovascular care is available in your hometown offers peace of mind. Imperial Health-Cardiovascular Specialists provides specialized expertise in all areas of cardiac and vascular care, from early detection and prevention to advanced, minimally invasive, modern procedures using leading technology.

YOU CAN TRUST YOUR HEART TO US.

VOTED BEST CARDIOLOGY GROUP IN SWLA!

Thomas J. Mulhearn IV, MD, FACC | Corey G. Foster, MD Jake T. LeBeau, MD, FACC | Brett J. Goodwin, MD, FACC Michael C. Turner, MD, FACC | Prasanna Sugathan, MD, FACC Carl P. Fastabend, MD, FACC | Richard M. Gilmore, MD, FACC

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For 20 years, our mission has been one of beauty, wellness, service, and expertise—and we have committed to providing a top-ofthe-line salon experience in a warm and welcoming environment. That means we greet you with a smile, a refreshment, and the sense of comfort you’d expect from an old friend— but offer services on par with some of the nation’s largest luxury salons. Our team of highly skilled stylists cares about you—how you look, how you feel, and how they can improve your day. They also care about their craft, which is why they’re constantly pursuing advanced education that allows them to develop new skills and stay on top of the latest fashion and beauty industry trends. Whether you’re looking for a fashion color, an edgy undercut, glowing hand-painted highlights, or a classically chic bob, we want you to leave our salon looking and feeling your best, every time. We want to make your trip to Ginger Vine Salon the best part of your day.

4720 Nelson Rd., Suite 150, Lake Charles

•

(337) 497-9499

Integrity Matters VOTE! Early Voting: October 25 - November 1 Election Day: November 8

Paid for by Committee for Clayton Davis 36

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50 Years of Service to Southwest Louisiana Family and Youth Counseling Agency (Family & Youth), an award-winning organization, was established as a non-profit in 1970. It is the mission of Family & Youth to provide affordable and professional support through programs and services dedicated to advocacy, counseling, and education for the people of Southwest Louisiana and in communities we are called to serve.

FAMILY & YOUTH DIVISIONS:

The Leadership Center provides guidance, leadership development, career exploration and civic engagement opportunities to shape youth into strong leaders for tomorrow.

Shannon Cox Counseling Center provides a wide range of counseling services for individuals, couples and families, including grief counseling for children.

Autism Support Alliance promotes access and opportunities for persons with autism and their families to be fully included as participating members of their communities.

Children & Families Action Network (CFAN) promotes missionbased advocacy for civic engagement and participation to effect changes in public policy on behalf of children, families and communities.

Court Appointed Special Advocates (CASA) are volunteers who speak in court for a child’s best interest and help ensure that the child receives appropriate care while in the court system.

The Children’s Advocacy Center is a child-friendly facility to coordinate services for children who have been reported as sexually or severely physically abused.

Performance Employee Assistance and Business Services provides high-quality, affordable human support services to businesses in Southwest Louisiana through counseling, consultation and training.

Human Services Response Institute (HSRI) addresses emerging human needs and improves the area’s quality of life.

All of Family & Youth’s services are made possible through volunteers, local, state, and federal grants, fundraising events and donations. All of us, working together, will ensure a positive and productive future for Southwest Louisiana.

To learn more or to get involved, please call or visit our website.

FYCA.org | 337-436-9533 Page donated by Maurice L. Tynes & Associates, PLC 2022 - Annual Issue

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2301 HWY 190 West DeRidder, LA 70634 amerisafe.com O 800.256.9052 F 888.331.8870 E asksales@amerisafe.com

AMERISAFE has been providing workers’ compensation insurance for small to mid-sized employers in high hazard industries, principally: • • • •

Agriculture Construction Logging & Lumber Manufacturing

• • • •

Maritime Oil & Gas Telecommunications Trucking

FOUNDED IN DERIDDER When a local agency called Morris, Temple and Company bought a Georgia insurance company known as American Interstate Insurance Company of Georgia. The first policy was written on May 1, 1986. The company would grow rapidly in the years to come and become a publicly traded company in 2005. You can find it listed on Nasdaq under AMSF. Today, AMERISAFE is in the top 10 of publicly traded companies located in Louisiana based on market capitalization. The company operates in 27 states and employs some 380 people. It is led by President and CEO Janelle Frost, who was born and raised in Oberlin. Frost has spent her entire professional career at AMERISAFE, starting as a staff accountant and working her way up through the ranks.

Safety is a primary focus at AMERISAFE, providing safety training and resources to policyholders so they can reduce exposure to accidents. Importantly, the Field Safety Professionals are located in the same areas as the policyholders so they can provide inperson guidance and make practical recommendations. With valuable on the ground experience, AMERISAFE understands the unique challenges its policyholders face. When accidents occur, a claims process is the last thing policyholders want on their plate. AMERISAFE’s

streamlined claims submission and handling process ensures claims are handled swiftly, with personalized assistance offered every step of the way. Field Case Managers carry low claims workloads to allow them to provide policyholders and their injured workers with highly personalized service, facilitating prompt resolution of claims. Individualized, informed service sets AMERISAFE apart from other providers and continues to make AMERISAFE a preferred workers’ compensation provider today.

FOR MORE INFORMATION PLEASE VISIT AMERISAFE.COM Top 10 Louisiana Publicly Traded Company

Since 2005

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care

A Commitment to

Care is woven into the fabric of our organization. From each member of our team to the services we offer, we are committed to providing exceptional care. Every day, compassion and healing happens within our hospital and in the outpatient services and programs we provide. Our Services: Breast Health Cancer Care Cardiology Community Health Center Ear, Nose & Throat Care Emergency Care Endocrinology Family Medicine Home Health Care

Laboratory Nutrition & Wellness Obstetrics & Gynecology Orthopaedics Pediatric Care Physical Medicine & Rehabilitation Pulmonary & Respiratory Care

Radiology & Diagnostic Imaging Rural Health Centers Sleep Medicine Surgical Services Wound Care

701 Cypress St., Sulphur wcch.com 2022 - Annual Issue

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2022 SWLA

HOMEGROWN

A COMMUNIT Y PL AN FOR OUR FUTURE

JUST IMAGINE

SWLA

Over the past 12 months, a series of innovative, collaborative opportunities has provided people of all ages the chance to imagine the future of Southwest Louisiana. Thousands of comments and ideas from residents, students, business and community leaders and elected officials have informed the 50- year Resilience Master Plan for Calcasieu and Cameron Parishes. The Community Foundation SWLA has been at the helm of this in-depth process, led by Urban Design Associates (UDA), which has 55+ years of experience with listening to local communities and empowering people through design.

TH E J U S T I M AG I N E SWL A PL A N includes specific catalytic projects ranging from affordable and resilient housing to coastal protection and cultural and economic development. The plan demonstrates the potential of the region and strategies on how to make visions for the future become a reality. The Community Foundation is working diligently with project leaders and community champions to ensure forward momentum. The benefits of working with UDA are farreaching. They have a track record of helping other communities realize their potential and plan for the future. “The Urban Design Associates team has already proven to be an invaluable asset to our resilience plan,” said Glenn Pumpelly, Community Foundation board member and local business owner. “With their time-tested experience and success in reinventing cities across the nation—some of which I’ve seen for myself—I’m optimistic that they will help shape our region into a thriving area for generations to come.” Citizen input into the plan shared the desire for interconnected waterways and trails which would give locals and visitors the chance to enjoy our natural resources. This input complemented the vision for Bayou Greenbelt, a project connecting the waterways around the City of Lake Charles. Trailheads and boat launches will provide access to new multi-use trails and bayous and coulees that are currently not accessible. Improving the waterways has the potential to increase recreational opportunities and much-needed drainage. Working with Mother Nature is a unique way to enhance our quality of life and build a healthier future. “Just Imagine SWLA embraces the water that is unique to our area,” said Marshall Simien, local attorney and board member for the Community Foundation. 40

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“We can and must adapt, not only to the beauty of the surroundings we see every day, but to the adversity that can come with such blessings. I believe these projects in the Just Imagine plan will help us build a resilient and strong CalcasieuCameron community!” One of the most highly anticipated and talked about projects is Waterfront Development. Port Wonder Children’s Museum and Nature Center and a new Crying Eagle Brewery will activate the lakefront along with additional locations of Lake Area Adventures and Paul’s Rib Shack. Making a transformative public investment in a continuous public edge from the Lake Charles Civic Center, across the new I-10 bridge, to Westlake would connect over four miles of pedestrian promenades with possibilities for vibrant restaurants, recreation, and entertainment. The Nellie Lutcher Cultural District along Enterprise Boulevard promises another project that would bolster cultural and economic development. This area can become a prime cultural destination district and gateway for economic development along the I-10 corridor. New and existing dining, entertainment, and cultural uses will attract people who travel along I-10 as well as residents seeking a creative and lively district as plans expand and ideas come to fruition. Another aspect of Just Imagine is the Coastal Flood Risk Reduction plan. Increased intensity of tropical storms threatens long-term viability and protection of assets in Calcasieu and Cameron Parishes. Coastal Flood Risk Reduction focuses on protecting the coast 2022 - Annual Issue

in Cameron, while also ensuring that Learn more about the plan, sign up for investments in both parishes are shielded e-news, and spread the word on social against future devastation. platforms. Log on to JustImagineSWLA. “As a member of the board of directors org and follow JustImagineSWLA on social of the Community Foundation of channels to become involved! Southwest Louisiana, I am proud to see our region becoming more aware of the impacts of coastal land loss to our future,” said Clair Marceaux, Cameron Parish native and VP of Business Development, Skeeter Contractors. “Cameron Parish BEAUREGARD ELECTRIC CO-OP HAS drains nine parishes in Southwest Louisiana and is home to more As an electric cooperative, Beauregard than $50 billion in Electric serves some 43,000 member-owners. capital expenditures As one of our region’s oldest homegrown as well as one of businesses, BECi has been powering the two strategic Southwest Louisiana homes and petroleum reserves in our nation. The businesses for more than 80 years. Just Imagine SWLA master planning effort gives us the opportunity to work together to create our future.” Providing Reliable Electric Power in The projects Southwest and Central Louisiana. outlined above are only a small glimpse into a wide array of DeRidder Office Moss Bluff Office New Llano Office 12542 Lake Charles Hwy 1010 E. First Street 975 N. Perkins Ferry Road catalytic projects New Llano, LA 71461 DeRidder, LA 70634 Lake Charles, LA 70611 and ideas for the 337.239.3451 337.463.6221 337.855.6684 future of Southwest Toll Free: 800.367.0275 • beci.org Louisiana.

MORE POWER TO YOU

43,000 LOCAL OWNERS

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EVERY CASE IS

PERSONAL

25 Years of Fighting and Winning for Victims

Richard Law Firm was founded by attorney Ron Richard with one goal – to be an aggressive advocate for victims. Over the past 25 years, his firm has done just that. He and his team of experienced and knowledgeable legal professionals maintain a dedication to quality, uncompromising representation that has resulted in not only a reputation for success, but justice and better lives for their clients.

(337) 494-1900 716 Hodges Street, Lake Charles

The Richard Law Firm focuses on helping victims of:

Licensed in Louisiana & Texas

Car accidents Truck accidents Workplace injuries Sexual assault One of the most important decisions you can make after an accident or injury is who to hire as your attorney. Choose a personal injury attorney with a proven record of success in getting results for their clients. 42

NEW OFFICE OPENING SOON: The Landmark 330 Alamo Street Thrive

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MAKE YOUR

MARK with Landmark Serving Southwest Louisiana for 25 Years

Landmark Title has been providing trusted title work for customers across Southwest Louisiana since 1997. We proudly provide homeowners and businesses with comprehensive title and general notary services, along with the peace of mind that comes from choosing a trusted, experienced title company. We are fully licensed as a title insurance agent by the State of Louisiana, Department of Insurance and are an approved agent for Fidelity National Title Insurance Company. We maintain Errors and Omissions Insurance to protect all transactions. Every title examination is handled by a licensed, experienced real estate attorney who also maintains Errors and Omissions Insurance. All of Landmark's escrow accounts are independently reconciled daily by Qualia, the nation’s leading digital real estate closing platform. Landmark takes pride in delivering quick turnarounds to better serve our clients.

NEW OFFICE OPENING SOON: The Landmark 330 Alamo Street

• Closing Services • Second Mortgages • Lot Purchases

RON RICHARD

• Refinances • Title Insurance • Title Searches

KRYSTAL DELANEY

(337) 477-8782 | LANDMARKTITLELC.COM | 716 Hodges Street, Lake thriveswla.com Charles

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Since the early 1960s, Lake Street Liquor has served our community. I, Ashley Rozas, have the privilege of now owning and operating this awesome little store. The business has come full circle in our family and means so much to me.

We offer a great selection of wine, beer, spirits, gifts, and smiles for everyone. Providing excellent customer service is what we take pride in here at Lake Street Liquor. Come experience why we’re not your typical liquor store. Cheers from “The Cool Kids”!

WINE - SPIRITS - BEERS

4336 LAKE STREET, LAKE CHARLES • (337) 477-2428

MA &

McDonald & Associates, LLC Certified PubliC ACCountAnts

Professionalism - Responsiveness - Quality • TAX SERVICES • BUSINESS SERVICES • QUICKBOOKS SERVICES • SERVICES FOR INDIVIDUALS

4650 LAKE STREET • LAKE CHARLES, LA 70605 • (337) 562-9711 44

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15 Years 2007 - 2022

MILTON ELEMENTARY

LAKE CHARLES BUS TRANSIT STATION

PRIEN LAKE BOAT LAUNCH

BOTTOM LINE EQUIPMENT

MCNEESE CONTRABAND BAYOU EROSION RETAINING WALL

MCNEESE STATE UNIVERSITY QUAD C

Keiland Construction delivers building excellence on each and every project. Clients can rely on over 400 years of combined expertise in the construction field, along with industry knowledge, skillful planning, open communication and unsurpassed talent providing exceptional work.

Keiland is more than a company. It is a set of values. We take pride in the product we deliver, but more importantly, in the spirit in which they are are crafted — with integrity and the utmost professionalism. This is what sets us apart.

This is what it takes. This is what we represent. This is KEILAND.

info@keilandllc.com | (337) 436-6846 600 Bayou Pines East, Suite G | Lake Charles La 70601 2022 - Annual Issue

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As of August 1st, 2020, physicians can Pharmacy now recommendMedicis medical cannabis for ANY CONDITION that they consider debilitating to their patient.

1 FIND A RECOMMENDING PHYSICIAN

2 BECOME A PATIENT

3 ORDER ONLINE FOR PICKUP OR DELIVERY

FINDING A RECOMMENDING PHYSICIAN Any Louisiana licensed medical doctor in good standing with the Louisiana Board of Medical Examiners may recommend medical cannabis to their patients. If you need assistance finding a recommending physician, please contact us or visit our website.

EXAMPLES OF DEBILITATING CONDITIONS This list is not intended to be all inclusive, as medical cannabis can help with other conditions like stress, anxiety, and more.

Cancer, Chronic Pain, Multiple Sclerosis, PTSD, Glaucoma, HIV/AIDS, Autism, Muscular Dystrophy, Muscle Spasms, Parkinson’s Disease, Seizure Disorders, Crohn’s Disease, and Many More

337-420-8420 • medicispharmacy.com Thrive

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DO YOU KNOW WHAT FORMS OF MEDICAL Medicis Pharmacy IN LOUISIANA? MARIJUANA ARE ALLOWED Visit our website to find out & view our products!

Scan code to visit our website:

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2022 SWLA

HOMEGROWN

Rendering of a modern technology wide span bridge

What’s Up with the I-10 Bridge? by George Swift

The most frequent question we get at The Chamber SWLA and Economic Development Alliance is “What’s Up With the Bridge?” Of course, these questions center around the progress in getting a new I-10 Bridge in Lake Charles. The current bridge is well past its lifespan and is the weakest link on the I- 10 corridor between California and Florida. This bridge is structurally sound according to Louisiana Department of Transportation and, if not, would be closed. A lot of money is spent annually to keep the bridge in acceptable shape. 48

The recent Louisiana Legislature’s Regular Session was kind to bridge funding. Through the efforts of the Southwest Louisiana Legislative delegation, funding was increased for the bridge. The Governor’s budget was modified to put another $100 million toward this vital project. This now has the state putting up $400 million “cash.” Our entire Southwest delegation should be thanked for their vigorous efforts in getting more funding. Last year, under the leadership of Senator Rick Ward of Port Allen, the legislature passed a bill that will designate 75% of the motor vehicle sales tax to four mega-projects: I-10 Bridge in Baton Rouge, I-49 South, I-49 North, and our I-10 Bridge in Lake Charles. Louisiana Senate President Page Cortez successfully passed a bill that will set up a mega-fund for these four projects and designate $40 million per year from the vehicle sales tax to each of the four projects. In August 2022, state officials expect to get an updated cost of the bridge and the approaches. The project also includes a railroad overpass in Westlake. The state is pursuing a P-3, which is a public, private partnership. There are four Thrive

companies which are evaluating the state’s request for proposals. Those proposals are due in February 2023. The original estimate for the bridge was $850 million but now with increased building costs, the estimates could be well over $1 billion. LA DOT is applying for several grants under the recently passed bipartisan Infrastructure Investment and Jobs Act, which could provide additional funding. After the updated cost estimate is received, the state can then determine if they can bond enough for the bridge to be built without a toll. Senator Mark Abraham and the SWLA delegation have been pushing to get the bridge built without a toll. While it’s very much desired not to have a toll, we most importantly need a new safer, wider bridge. If a toll is necessary, there will be efforts to devise payment of tolls for residents of our five-parish area. At this point, the procurement process is underway as we await the new cost estimates in August, 2022. The Chamber SWLA ’s I-10 Bridge Task Force has gotten this project off dead center. The members of the task force headed by Chair Keith DuRousseau are to be commended for pushing this issue. Governor John Bel Edwards and Louisiana Dept. of Transportation Secretary Dr. Shawn Wilson are committed to seeing this project break ground next year. A new bridge project has languished for over twenty years. The Edwards administration is the first to put up funding and get this new bridge project in motion. For that, we thank Governor Edwards. The new I-10 Bridge is a major issue for our region and nation. By September 2022, we should have a better grip on the possibilities. And in February 2023 when the P-3 bids are returned we can answer the question: Will there be a toll, and if so, how much will it be? Meanwhile, the Chamber SWLA continues to advocate for this important new bridge to take us safely into the future. 2022 - Annual Issue

At Cheniere, we support Louisiana jobs and American energy by safely clean, gas tojobs the world — energy that is helping Atproviding Cheniere, we reliable supportnatural Louisiana and American energy by safely people be more productive, healthy and safe by reducing carbon emissions

providing clean, reliable natural gas to the world — energy that is helping and lighting, heating and powering homes and businesses.

people be more productive, healthy and safe by reducing carbon emissions and lighting, heating and powering homes and businesses.

At Cheniere, we sup ort Louisiana jobs and American energy by safely

providing clean, reliable natural gas to the world — energy that is helping

people be more productive, healthy and safe by reducing carbon emis ions and lighting, heating and powering homes and busines es. 2022 - Annual Issue

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Beautiful Skin... is Our

Business AT THE SKIN STUDIOS, WE UNDERSTAND THERE IS NO AGE LIMIT FOR THE DESIRE TO BE

BEAUTIFUL.

Lake Charles | (337) 474-1220 www.Skin-Studios.com 50

We are proud to be the premier medical spa in Lake Charles, offering physician-directed care and a wide variety of advanced cosmetic services, medical treatments and elite products. From soothing facials, anti-aging laser treatments and cosmetic injectables to state-of-the-art body contouring and more, our skilled staff can develop a custom treatment plan based on your specific concerns and desired outcomes.

Get the care of a physician and comfort of a spa at the Skin Studios. Thrive

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PERC DEVELOPMENT PERCDEVELOPMENT PERC PERCDEVELOPMENT PERC DEVELOPMENT PERCDEVELOPMENT REAL REAL ES ESDEVELOPMENT TATE TATE CONS CONSTRUCTI TRUCTI ON ON REAL ES TATE CONS TRUCTI ON REAL ES TATE

CONS TRUCTI ON

PASSION PASSION II EXCELLENCE EXCELLENCE II RELIABILITY RELIABILITY II COMMITMENT COMMITMENT PASSION I EXCELLENCE I RELIABILITYI ICOMMITMENT COMMITMENT PASSION I EXCELLENCE I RELIABILITY

Residential Residential Services Services ResidentialServices Services Residential

Home Home isis where where the the heart heart is. is. With With PERC PERC Development Development and and our our Home is where the heart is. Construction Construction Services, Services, you'll you'llthe love love the the way way your Home is where heart is. your With PERC Development and our residence residence looks looks when when we're we're done done with with the job. With PERC Development andthe ourjob. Construction Services, you'll love the way your Construction Services, you'll love the way your residence looks when we're done with the job.

residence looks when we're done with the job.

Commercial Commercial Services Services Commercial Services

Establishing Establishing aa solid solid base base of of operations operations can can be be crucial crucial Commercial Services for for any any business. business. PERC PERC Development Development can can provide provide Establishing a solid base of operations can be crucial the the construction construction services services your your business business requires requires for any business. PERC can be provide Establishing solid base ofDevelopment operations can acting acting as as aaaGeneral General Contractor Contractor or or through through our our crucial construction services your business requires for the any business. management PERC Development construction construction management process. process.can provide as a General Contractor or through our the acting construction services your business requires construction management process.

acting as a General Contractor or through our construction management process.

Construction Construction Management Management Construction Management

Under Under the the Construction Construction Management Management delivery delivery system, system, PERC PERC Development Development provides provides experienced experienced Construction Management Under the Construction Management delivery system, leadership leadership throughout throughout the the construction construction process process PERC Development provides experienced including including design design review, review, scheduling, scheduling, cost cost control, control, leadership throughout the construction process Under the Construction Management delivery system, value value engineering, engineering, constructability, constructability, estimating estimating and and including design review, scheduling, cost control, PERC Development provides experienced project project management. management. value engineering, constructability, estimating and leadership throughout the construction process project management. including design review, scheduling, cost control,

value engineering, constructability, estimating and project management.

1712 1712 Ryan Ryan Street, Street,Lake Lake Charles, Charles,LA LA70601 70601 II 337.602.3958 337.602.3958

1712 Ryan Street, Lake Charles, LA 70601 I 337.602.3958

1712 Ryan Street, Lake Charles, LA 70601 I 337.602.3958 2022 - Annual Issue

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HOKUS POKUS LIQUOR SERVICE – SELECTION – SAVINGS

There is no sleight of hand when it comes to the success of Hokus Pokus Liquor. It all starts with “Service, Selection, and Savings” – the three company values established by Si Sherman who founded Hokus Pokus in Alexandria, Louisiana in 1940. Simon “Si” Sherman was born in Pine Bluff, Arkansas in 1913 and was beloved for his sense of humor. He was a proud World War II veteran and involved in community groups such as the Lion’s Club, the American Red Cross, and President of the Jewish Welfare Federation. In 1948, Si was a founding member of the Wine & Spirits Guild of America, a group of independent family-operated wine & spirits retailers across the country. Under Si’s ownership, Hokus Pokus expanded to Lake Charles during the 1960s. Steve Sherman, Si’s son, came back into the family business after spending a harvest in Chateau Lascombes in Bordeaux. He served as president of his business administration class at Tulane University. Steve became second generation owner of Hokus Pokus during the 1980s.

That’s The Magic of the Ghost!

He was proactive in TV commercials, radio ads, and the local newspaper – understanding the importance of marketing. Third generation and current president Gus Olah, Steve’s stepson, earned his undergraduate degree in accounting. He was of the “Microsoft” generation and was responsible for digitalizing the company. Gus relocated the Alexandria and Lake Charles locations in the early 2000s and opened a third location in Prairieville in 2013. After Hurricane Laura in 2020, the Lake Charles location suffered structural damage, forcing that location to close for almost six months. The destruction offered the perfect opportunity to remodel after Gus’s original relocation of the Lake Charles store from Broad St. to Country Club Rd. Their next project is to update the Alexandria location. Today, Hokus Pokus Liquors proudly remains Louisiana family-owned and operated in Alexandria, Lake Charles, Prairieville. Their “Spiritual Advisors” will guide you through their extensive selection of fine wines, premium spirits, craft beer, and cigars. Support LOCAL and shop in store or online at www.hokuspokusliquor.com.

Locally Owned & Operated Since 1940

Gift Baskets, Gift Cards, & Cigars Available Monday-Thursday 10am-8pm Friday-Saturday 10am-9pm

(337) 474-0447

1915 Country Club Rd Lake Charles

WEEKLY 12 BEERS 12 WINES TASTINGS ON TAP ON TAP

Bigger & better than ever Fridays 5-7pm

Grab & Fill Growlers Available

Try Before You Buy

QUALITY COVERAGE IS OUR BUSINESS

JAMES HURLEY Commercial Lines (337) 421-1156

PAM THOMPSON Agency Manager (337) 421-1252

DANA SORRELLS Personal Lines (337) 421-1255

Whether business or personal, you want the best coverage for your dollar. At First Federal Insurance Services, LLC, we strive to give you exactly that. Call one of our agents today to find out what we can do for you. Insurance Products are not insured by any federal government agency. Not FDIC insured; not guaranteed by the bank. Insurance is offered through First Federal Insurance Services, LLC, a registered agency in the state of Louisiana. First Federal Insurance Services, LLC, is a service corporation of First Federal Bank of Louisiana. 52

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2022 - Annual Issue

Healthy Living is the Point of Imperial Pointe The 75-acre campus of Imperial Pointe, located at the corner of Nelson Road and Imperial Pointe Blvd. in Lake Charles, is designed to be a healthy living community that merges a variety of residential options with health and wellness facilities, dining, retail and more. “Our mission is not just to provide facilities for treating illness, but to create easily accessible services and resources to keep people—and our community - healthy,” says Dr. John Noble Jr., local orthopaedic surgeon, and Imperial Pointe project leader. The first 20 acres of Imperial Pointe have been developed are home to several businesses and medical services, including: l Center for Orthopaedics

l Medicis Pharmacy

l FNB (First National Bank)

l Hope Therapy Center

l The Eye Clinic l Rehab One

l CHRISTUS Ochsner Wound Center

l Imperial Calcasieu Surgical Center

l Endocrinology Center of SWLA

l Imperial Health Imaging Center

l CHRISTUS St. Patrick Podiatric Medicine & Surgical Residency

The Villages of Imperial Pointe, a 4-story, resort-style, independent living community for senior adults is nearing completion, with plans for the first residents to move in by the end of 2022, and complete opening in early 2023. Also opening the 4th quarter of 2022, the Total Joint Center of Louisiana, an outpatient surgical center owned in partnership by several Center for Orthopaedics surgeons offering the latest advances in outpatient joint replacement and other orthopaedic procedures. Dr. Noble says there are multiple other projects in the very early stages of development, including an assisted living/memory care facility, a multifamily residential complex, a gated subdivision, a wellness facility, restaurants, office buildings and more. “Look for several project announcements in the upcoming months. We are very excited to be part of the recovery story across our region and are eager to share updates about new growth and development here at Imperial Pointe.”

Learn more at www.imperialpointe.com.

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Top 50 Practice i n th e U.S. Home Grown in Lake Charles RENAÎTRE is a full-service medical aesthetics practice in Lake Charles, Louisiana, with expertise in Botox, Fillers, Facial Rejuvenation, Body Contouring, Laser Treatments, and Hair Restoration. Our team is committed to our patients needs, comfort, and happiness. We are confident our experience and advanced technologies can help you achieve your cosmetic goals.

Botox • Filler • Chemical Peels • Coolsculpting • Sclerotherapy • Facials • Skin Care • Lasers

5656 Nelson Rd, Suite C-1 54

337-508-2559 Thrive

renaitrelakecharles.com 2022 - Annual Issue

Building a Legacy of Excellence Founded in 1986, Alfred Palma LLC is one of Southwest Louisiana’s most respected full-service commercial and industrial general contractors. Our founder Alfred Palma Jr. and his son James Palma offer our clients nearly 100 years of combined experience in the construction industry. Under their leadership, our family-owned and operated firm has established a reputation for exceptional quality, innovation, and safety across the industry throughout the Gulf Coast.

C o m m e r c i a l

•

I n d u s t r i a l

•

g a m i n g

Eve r y p roj e ct we h an d le receives quali t y workmanshi p and pe rsonal at tent ion. As a general contracting firm, Alfred Palma LLC has handled almost every type of project across the SWLA region, including churches, schools, hotels, manufacturing facilities, port projects, public buildings, casinos, airports and sports facilities. 422 7th St. Lake Charles, LA 70601 337.436.0830 Apalmainc.com Estimating@APalmainc.com 2022 - Annual Issue

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2022 SWLA

HOMEGROWN

KPLC has been a trusted source of news and updates in this community since 1954. Rendering of KPLC Lake Charles - New Main Entry

KPLC Lake Charles - New Main Entry

Continuing the Long Road Home to Remain in Downtown Lake Charles

& FOX 29

In the hours leading up to Hurricane Laura’s August 27, 2020 landfall, KPLC meteorologist Ben Terry implored people to “get out of town” as he and the KPLC staff prepared to evacuate themselves.

His words could not have been more prophetic. As the storm ravaged Lake Charles, KPLC’s iconic red and white 400-foot transmission tower was hurled into the station’s broadcast studio like a spear, causing significant damage. In the immediate aftermath of the storm, the news team reported from their sister station in Baton Rouge, WAFB. Now in 2022, the news anchors continue to report from remote locations, be they the newsroom, the conference room, their homes, or other makeshift locations. For two years after the storm, KPLC and station owner Gray Television worked on a plan forward, considering whether to build a new station in a different location or rebuild and repair the location at 320 Division Street – the only home KPLC has ever known in its 67 years. In late June 2022, KPLC General Manager John Ware proudly announced the plans to rebuild at KPLC’s current location. The building is also home to FOX29, KPLC’s partner station. “It’s been our privilege to be located in the hub of downtown Lake Charles,” Ware said. “We serve all of Southwest Louisiana, but it’s been very convenient for us to be downtown as an operating base to go throughout our community. Gray Television is making an investment in this location. We will rebuild and stay right here in downtown Lake Charles.” Ware said KPLC and Gray Television worked to design a building that will better protect its employees, where employees will be proud to work, and that the city will be proud to have and will help KPLC serve the community. Thrive

2022 - Annual Issue

Al w ays ON Always for SW Always for SWLA

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The hav and volunteer-based ride-out crew to keep the community covered with support services to businesses throughout Southwest Lo The Lake Charles-base customer monitors streamline business treating thei Since 1993, Southwest Ctosc 629 S Martin Luther King Hwy, Lake Charles The Lake Charles-based call center is committed and the rest of the US –between, all day, anytime, every day. customer support services to businesses throug andofthe of the US –Center all day, anytime, every Louisiana and rest of the United States -can all provided day, Southwest Call Center finds aday. way. The company Center finds aday. way. The company has provided uninterrupted government mandated evacuations or stay-at-h Center finds athe way. The company has uninterrupted service to it’s Southwest Call rest of the United States –volunteer-based all day, every support services to businesses throughout Sou rest therest United States – has all day, every day. Since 1993, Southwest Ca treating their customers Southwe treating their customers right by answering purpose been to be on-call so their customers to providing and the rest of the US –2005. all day, anytime, every day. uninterrupted service. and ride-out crew to keep the uninterrupted service. has provided service to its business clients since everyday. •clients Responsive to your customers’ service during The Lake responding to every inco to treatin as usual” service during disaster events or weather-re and the rest of the US –messages all day, anytime, every responding to every incoming contact rest of the United States –as all day, every day. business clients since Center finds ausual” way. The company has provided 337-310-2435 l southwestcallcenter.com business since 2005. customers communications. Businesses no longer have voice mail and even conf From answering phone calls, email and everythin rest of the United States – all day, every day. From answering phone calls, email messages and everything in as usual” service no matt The La as usual” service no matter what is going on – from hdrt From answering phone calls, email messages 2005. uninterrupted service. be on-call so their custom communications. Busine do inquiries not have to be. The company customer support what isincom goin Lake Charles Mayor Nic Hunter said it is important to the Traditionaland every call professionally, treating every call professionally, taking an accurate Call Center isCall committed business clients since 2005. Southwest Call Center isabout committed Traditional answering service is not all they do. From dispatch answering service is not allSouthwest they do.streamline From dispatch to email to From answering phone calls, email messages and ever to worry responding in a timely manner every consistently and in a timely everything in between, Southwest Call Southwest Center is committed to to from a client’s customer on-call so their customer respondin between, Southwest Call Center monitors can streamline busin from a client’s customer professionally, From answering phone calls, email messages between, Southwest Call Center monitors can business an evacuation doe as usual” Even evacuation doesn’t stop them. The have adisp reee Southwest Call Center isEven committed to Callan Center isTraditional committed to to treating their customers right by Southwest Call Center is committed answering service is not all they do. From toSouthwest treating their customers right by Center to streamline thei government mandated as usual” government mandated evacuations or stay-at-home voice mail and even conference calling; businesses can use Sou Traditional answering service is not all they do. Center monitors can streamline business treating their customers right byto treating their voice mail and even conference calling; businesses can use Southwest Call downtown community for KPLC to rebuild in its current communications. mandated services tocommunications. businesses throughout Southwest between, Southwest Call Center monitors can streamline message and delivering every cal message and delivering it according their because our agents are working 24//7 to make taking an ac Businesses no longer have to worry re between, Southwest Call Center monitors can s Businesses nono longer have to worry about responding in aconference timely manner because treating their customers right by answering Southwest Call Center is committed toabout treating their customers right by answering manner. customer support servic accurately and dispatchin from a cli accurately and dispatching it as per our responding to every incoming contact to treating their customers right by responding to every incoming contact communications. Businesses longer have customers right by answering responding to voice mail and even calling; businesses can us and volunteer-based rid Even an and volunteer-based ride-out crew to keep the comm Center to streamline their business communications. voice mail and even conference calling; busines Center to streamline their business communications. support services to busin location. “We’re at a point today where there is a group a timely manner communications. Businesses no longer have to worry ab Southwest Louisiana and the rest of the United States all day, every call professionally, taking an accurate treating their customers right by answering every call professionally, taking an accurate a timely manner because our agents are working 24/7 to make communications. Businesses no longer have to professiona sure your customer’s inquiries are responded to because our agents are working 24/7 to make sure your Center finds a way. The c governm Center finds a way. The company has provided unint to worry about responding in professionally, a timely manner everyevery incoming contact every call professionally, specifications – all day e message specifications – all day day. from a client’s customer professionally, responding to every incoming contact from a client’s customer client’s instructions every customer’s inquiries are accuratel client’s instructions everytime. to streamline their business communications. Center to business communica message delivering itour according to their every call taking an accurate message and delivering it according to their because our agents are working 24//7 to make taking anstreamline accurate from a manner. client’s customer and rest of the US – aCenter timely manner because agents are working 24/7 tora customer’s inquiries are responded totheir consistently and in aaccu tim aand timely manner because our agents are workin customer’s inquiries are responded to consistently and inthe aprofessionally, timely commitment to come back and reinvest in what has uninterrupted service. and volu consistently and in a timely manner. to their uninterrupted service. accurately and dispatching it as per our from a client’s customer professionally, accurately and dispatching it as per our has provide everyday. •customer’s Stay in touch with your customers specifica rest of the United States business clients since 20 Center fin business clients since Since 1993, Southwest Call mission and The Lake Charles-based call center is iscommitted Since 1993, Southwest Call Center’s mission and sure your inquiries areLake responded to 2005. professionally, message and delivering it according The Lake Charles-based center The Charles-based call center isare committed to providing “b The Lake Charles-based c– The Lake Charles-based call center is committed to providing “business specifications –accurately allCall day every day. message and delivering itconsistently according to their specifications –Center’s all day every day. client’s The Lake Charles-based call center iscall committed to providin customer’s inquiries responded to consisten Since 1993, Southwest Center’s mission and purpose The Lake Charles-based call center is committed to providing “business client’s instructions everytime. customer’s inquiries are responded to andin in and dispatching it as per our client’s instructions everytime. specification The Lake Charles-base been a historic location and a very important anchor for purpose consistently and in a answering timely manner. tospecifications their accurately and dispatching it as per our Since 1993, Southwest Call mission and purpose 2005. From phone calls, email messages been on-call sosotheir customers toThe providing “business as usual” service no matter purpose has beentoduring tobe be on-call their customers uninterr committed toCenter’s providing “business as usual” –to all day every day. as usual” service during disaster events or weather-related eme Lake Charles-based call center is committed asusual” usual”has service disaster events or weather-related emergencies. The Lake Charles-based call center is committed to provid 24/7/365 no matter where you are. 629 S Martin Luther King 629 S Martin Luther King Hwy, Lake Charles client’s instructions everytime. as usual” service no matter what is going on – from hurricanes The Lake Charles-based call center is commit Southwest Call Cente as service no matter what is going on – from hurricanes business Southwest Call Center is committed –do all day every day. The Lake Charles-based call center isto-committed to pro beKing on-call so customers not have to be. The com as usual” service during d dodo notnot have toto be.be. The company customer support what isspecifications onHwy, - from hurricanes government From answering phon downtown Lake Charles. have The company provides customer no matter what is staff going on fromevents on-call so their customers do not have to be. compa 629 Stheir Martin Luther King Lake Charles Southwe and everything inan between, Southwest Call 629 S Martin Luther Hwy, Lake Charles Even evacuation doesn’t stop them. The have ano remote agen asservice usual” service during disaster oron weath Even an evacuation doesn’t stop them. The have agoing remote agent as usual” service matte as usual” service during disaster events or weather-related government mandated evacuations or stay-at-home orders; as usual” service no what is–The going –So government mandated evacuations or stay-at-home orders; Southwest Call Southwest Call Center isfr Southwest Call Center is committed to services businesses throughout Southwest mandated evacuations ormatter stay-at-home orders; as usual” service no matter what is going on from hurric 337-310-2435 l southwe 629 S Ma 337-310-2435 l southwestcallcenter.com supporttoservices totreating businesses throughout Southwest hurricane to government mandated evacuations customer support services to businesses throughout Sou to treating their custome 337-310-2435 l southwestcallcenter.com Southw 629 S Martin Luther King Hwy, Lake Charles 337-310-2435 l southwestcallcenter.com Traditional answering se to their customers right by Through coverage of triumphs and tragedy, KPLC has keptand and volunteer-based ride-out crew to keep the community cov Even an evacuation doesn’t stop them. The hav volunteer-based ride-out crew to keep the community covered with support services to businesses throughout Southwest Lo treating the Center monitors streamline business Even an evacuation does Southwest Callevacuations Center finds aprovided way. Louisiana and rest United States -can all day, Even an evacuation doesn’t stop them. The have remot Center a way. The company has uninterrupted government mandated evacuations or astay-at-h Center finds athe way. The has uninterrupted service it’scompany between, Southwest Call •restof Provide ‘business as usual’ service Louisiana and the ofthe thecompany United States -finds allprovided day, or stay-at-home orders; Southwest Call Center government mandated ortoThe stay-at-home orde government mandated e 337-310-2435 l its southwestcallcenter.com treating their customers Southwe treating their customers by answering 337-310and the rest of the US –aright all day, anytime, every day. uninterrupted service. and volunteer-based ride-out crew to keepinco the uninterrupted service. us up to date over six decades. It’s an important thing whenbusiness everyday. has provided service to business clients since responding to every to treatin responding to every incoming contact rest of the United States – all day, every day. and volunteer-based ride-out crew to keep the communi business clients since 2005. Center finds a way. The company has provided clients since 2005. communications. Businesses no longer have customers r everyday. finds way. voice mail and even conf Center finds a way. The company has provided uninterru and volunteer-based ride during pandemics, natural disasters, 2005. From answering phone calls, email messages uninterrupted service. communications. Busine new companies come into Lake Charles, it’s also important Center finds a way. The c From answering phone calls, email messages every call professionally treating every call professionally, taking an accurate Southwest Call Center isCall committed business clients since 2005. Southwest Callmanner Center is committed to every Southwest Call Center isabout committed uninterrupted service. From answering phone calls, email messages and ever to worry responding in a timely incom and everything in between, Southwest Call Southwest Center is committed to to business clients since 2005. from a client’s customer respondi from a client’s customer professionally, Call Center istheir committed to Call isSouthwest committed to or any other catastrophic event. and everthing in Center between, Call Center treating customers right by responding to toSouthwest treating their customers right by Southwest Call Center is committed uninterrupted service. Traditional answering service is not all they do. Fromthe disp treating their customers right bySouthwest when existing companies make the decision to reinvest andtoSouthwest Center to streamline treating their customers right byto treating their Center monitors can streamline business between, Call Center monitors can streamline message and delivering every ca message and delivering it according their Southwest Call Center iscontact committed because our agents are working 24//7 to make taking an ac business clients since 200 aCenter timely manner because treating their customers right by answering Southwest Call Center isresponding committed to a treating their customers right by answering agents can streamline your business communications. every incoming professionally, an accurately and from cli and it as per our responding toeven every incoming contact to treating their customers righttaking by responding toaccurately every incoming contact communications. Businesses no longer havedispatching customers right by answering todispatchi retain jobs in Lake Charles.” Southwest Call is committed to voice mail and conference calling; businesses can us to treating their customers right bycall communications. Businesses no longer have to worry noresponding longer worry about responding accurate message, and delivering it according to dayab every call professionally, taking an accurate treating their customers right by answering every call professionally, an accurate professiona surehave your customer’s inquiries are responded to to Businesses worry about intoprofessionally, ataking timely manner every incoming contact every professionally, specifications – all e message specifications – all day every day. from a client’s customer professionally, responding to every incoming contact from a client’s customer Southwest Call Center treating their customers right by answering Ware does not expect the new building be completely client’s instructions ever customer’s inquiries are client’s instructions everytime. to streamline their business communications. in a timely manner because our agents are working their specifications - all day everyday. responding to every incoming message and delivering itour according to their every call professionally, taking anaccuratel accurate message and delivering it according to their because our agents are working 24//7 to make taking an accurate from acontact client’s customer aCenter timely manner because agents are working 24/7 tor to their acc consistently and in a timely manner. ALWAYS ON-CALL SINCE 1993 accurately and dispatching it as per our from a client’s customer professionally, accurately and dispatching it as per our Southwest Call Center is everyaare call professionally, taking an accurate 24/7 to make sure your customer’s inquiries specifica finished until first quarter 2024. “In addition to supply chain specifications sure your customer’s are responded to professionally, message and delivering it according The Lake Charles-based to treating custome specifications –accurately all day every day. message and delivering ittheir according to their from client’s customer professionally, – allinquiries day every day. client’s client’s instructions everytime. customer’s inquiries are responded to consistently andin inc and dispatching asper per our client’s instructions everytime. specificatio The Lake Charles-base responded to consistently and in a timely manner. tospecifications their accurately and dispatching as our consistently and in a timely manner. message and delivering itcenter according toitittheir – all day every day. problems making everyone’s construction take longer, treating their customers accurately and dispatching it as per our The Lake Charles-based call is committed to provid 629 S Martin Luther King 629 S Martin Luther King Hwy, Lake Charles client’s instructions everytime. specifications –call all day every day. The specifications Lake Charles-based center is to committed to pro responding every inco asday usual” service during d –as all every day. 629 SCharles Martin Luther King Hwy, Lake Charles 629 S Martin Luther Kingas Hwy, Lake client’s instructions everytime. our project has to be done in phases because we are still usual” service no matte usual” service during disaster events oron weather-related every call professionally, as usual” service no matter what is going – from hurric 337-310-2435 l southwe 629 S Ma 337-310-2435 l southwestcallcenter.com l southwestcallcenter.com 629 Even S Martin Luther King Hwy, Lake Charles 337-310-2435 l southwestcallcenter.com from a client’s p operating out of the building.” an evacuation Even337-310-2435 an evacuation doesn’t stop them. Thecustomer have adoes remot government mandated evacuations or stay-at-home ord government mandated e 629 S Martin Luther King Hwy, Lake Charles 337-310-2435 l southwestcallcenter.com message and delivering i 337-310accurately and volunteer-based ride-out crew toand keep dispatchin the communi 337-310-2435 southwestcallcenter.com Center finds a way. l The company has provided uninterru and volunteer-based ride Center finds a way. The c specifications – all day ev uninterrupted client’s instructions every business clientsservice. since 2005. The Lake Charles-based call center is committed providing “business uninterrupted to service.

Always f ON-CAL Al w ays for SW Al Alwways ays

ON-CALL ON-CALL SWLA for SWLA forON-CALL for SWLA

Al w ays ON-CAL ON-CALL ON-CALL ON-CALL ON-CALL for SWLA for forSWLA SWLA for SWLA for SW Always

Always

Since 1993, Southwest Call Center’s mission and purpose has been to be on-call so their customers do not have to be. The company provides customer support services to businesses throughout Southwest Louisiana and the rest of the United States - all day, everyday. From answering phone calls, email messages and everthing in between, Southwest Call Center agents can streamline your business communications. Businesses no longer have to worry about responding in a timely manner because our agents are working 24/7 to make sure your customer’s inquiries are responded to consistently and in a timely manner.

The Lake Charles-based call center is committed to providing “business as usual” service no matter what is going on - from hurricane to government mandated evacuations or stay-at-home orders; Southwest Call Center finds a way. Southwest Call Center is committed to treating their customers right by responding to every incoming contact professionally, taking an accurate message, and delivering it according to their specifications - all day everyday.

ON-CALL for SWLA

uninterrupted Southwest Call Center is committed business clientsservice. since 200 Southwest Call Center is committed to treating their customers right by to Luther King H 629 S Martin Southwest Call Center treating their right by answering responding tocustomers every incoming contact Southwest Call is 337-310-2435 southwe every call professionally, taking an accurate to treating theirlCenter custome from a client’s customer professionally, message and delivering it according to their treating their accurately and dispatching it as per our customers responding to every inco specifications – all day every day. client’s instructions everytime.

everya call professionally, from client’s customer p When disaster strikes, APEX Disaster message and accurately anddelivering dispatchin Specialists is there! specifications – all day ev client’s instructions every 629 S Martin Luther King Hwy, Lake Charles 337-310-2435 l southwestcallcenter.com

APEX Disaster Specialists Louisiana was “born” in September of 2019 after realizing the franchise world did not benefit our company or our customers. We had to limit the true service they deserved in an emergency due to insurance agreements with the large companies that didn’t want to truly help their customers. As a company we realized that we wanted to do so much more for our customers and the franchise limited that ability. APEX Disaster Specialists Louisiana provides more than just the emergency services. Our services also include airduct cleaning, carpet cleaning, biohazard/ crime scene, decontamination, move-out

cleans, as well as our new pride and joy, APEX Contents Cleaning and Packout Division. We clean and pack a client’s contents and, in some cases, will store their contents at an offsite climatecontrolled location, rather than put a storage container in their yard. Even though it’s hard to see what our clients go through after a tragedy, I love my work. It’s very satisfying when we can help make their situation a little easier. Our clients trust us to come in and do a great job. We have a great team that shares my passion for helping those in need. APEX Disaster Specialists will be there for our clients every step of the

way, from initial call, deal directly with their insurance until payment is received. We keep our clients, their insurance companies, and if needed, their attorneys, informed throughout the process. We use state of the art real time software that allows adjusters and clients view their claim in process. At APEX Disaster Specialists Louisiana we believe in transparency.

629 S Martin Luther King H 337-310-2435 l southwe

We strive to make our client’s situations as stress-free as possible. For more information, call 337-626-3725 or visit our website, apexdiasterla.com.

www.apexdisasterla.com • (337) 626-3725 2022 - Annual Issue

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Award -Winning

Ross Byrley As a child, Ross Byrley watched

his dad, Martin Byrley, work in the insurance industry and dreamed of the day he could work alongside his father in the company and eventually assume ownership of the business. Ross graduated from LSU in 2009 and joined Martin in 2011.

“Since I started with this agency, we have been honored to receive the company’s most prestigious award – the Conference of Champions – a total of eight times!” Ross says. “This award is only given to the top 150 agents out of 1,400 in the entire company and is based not only on outstanding sales performance but also the quality in which we take care of our clients. We pride ourselves in taking personal care of our customers and truly listening to them before offering suggestions.” Byrley says his company specializes in protecting consumers’ assets such as homes, autos, boats, and more. “We hope our policy holders don’t need to use their home or auto insurance because it can be traumatic, but

SHELTER INSURANCE Puts Clients First

in that event, it is very rewarding to be able to hug them and let them know we will help them. We also offer life insurance and take pride in protecting families’ futures and incomes. A death of a family member is catastrophic, but bringing a survivor who just lost a loved one a large check to help with burial expenses or paying off debt can provide them with some comfort in their time of need. This is why I love what I do! Insurance is intangible – you can’t see, smell, touch, or taste it. The client pays for a promise from their insurance company to act in good faith at their time of need.” After the storms of 2020, Ross Byrley Shelter Insurance received rave reviews from policy holders. “To this day, we have adjusters in Southwest Louisiana doing re-inspections for our customers to ensure they are paid what they deserve,” Ross says. “Shelter Insurance is a large company with a small-town family feel. The company allows our agents to be involved and to voice their opinions or problems to different departments, to make sure we are taking care of our customers.”

1-800-SHELTER • 4566 Lake St. • ShelterInsurance.com

70 Years

OF FENCING IN SOUTHWEST LOUISIANA WHOLESALE FENCE SUPPLY 58

Shelter also encourages their agents to be involved in the community. During the COVID-19 pandemic in 2020, Shelter gave all customers 30% of their April and May premiums back, amounting to over $100,000 from Ross Byrley Shelter Insurance alone. In addition, every Shelter agent was able to choose a local COVID-related charity and Shelter Insurance paid that charity $1,000. “We were able to give back to our local communities in a big way. I could not have been prouder to work for Shelter Insurance.”

If you’re in the market for new home, auto, or life insurance, give Ross Byrley a call at 337-478-8349. He says, “I may be able to save you some money, and you can rest assured you’ll be joining a great team backed by a fantastic company!”

Ross Byrley |

Your Local Wholesale Fence Supply Store:

Since 1952, family-owned Hercules Fence Company has proudly served Southwest Louisiana; providing the very best quality at a competitive price. We offer a wide range of fencing products and supplies, as well as experienced professionals for installation and custom projects.

| RETAIL • DELIVERY • INSTALLATION Thrive

2022 - Annual Issue

The Keys You Need for OVER 30 Years

From first homes to new homes and the thrill of new businesses opening, CENTURY 21 Bessette Realty is excited to be a key part of the growth and recovery taking place across Southwest Louisiana. Founded in 1990 by Harvey and Moria Bessette, we are proud to still be family-owned and operated by the next generation of CENTURY 21 Bessette owner/brokers, Tobie Bessette Hodgkins and Tara Bessette Demarie. Your trust and confidence are what motivate our 32 agents every day. As we look to the future, we renew our commitment to service and sales excellence, and welcome the opportunity to be your Realtor® for life.

CENTURY21-Bessette.com | 474-2185 3025 Lake Street, Lake Charles Each office independently owned and operated. Licensed by the Louisiana Real Estate Commission.

2022 - Annual Issue

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hard hardwork workand andpassion. passion. hard work and passion. So Soshould shouldmanaging managingit.it. So should managing it.

When things seem

OUT OF CONTROL

CONTROL THE Wealth Management | Investment Plannin Wealth Management | Investment Plann Wealth Management | Investment Plann THINGS YOU CAN AsAs successful asas you are, wewe know there’s still mom successful you are, know there’s still

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Tonya Griffith,

of the Griffith earned assets. Find out why soso many people trus earned assets. Find out why many people tr Financial Group of Wells Fargo earned assets. Find out why so many people Financial Advisors toto help them manage their wtr Financial Advisors help them manage their Advisors, knows firsthand Financial Advisors to the helpsense them of manage their with thethe care it deserves. with care it control. deserves.In August things being out of with the care it deserves. 2020, her office, Call usus today. Call today.along with every other Call us today. office in the once-pristine Capital One Building in downtown Lake Charles, La., was destroyed by Hurricane Laura. TheThe Griffith Financial Group of of Wells Fargo Advisors Financial TheGriffith Griffith FinancialGroup Group ofWells WellsFargo FargoAdvisors Advisors Her home also suffered damage. Griffith Courtney Griffith Griffith evacuated forCourtney the storm and Courtney Griffith Financial Advisor Financial Advisor was displaced for two years, but her Financial AdvisorSuite 20702070 Walnut Street, 101101 Walnut Street, Suite 2070 Walnut Street, dedication to her clients was LakeLake Charles, LAseamless. 70601 Charles, LA 70601Suite 101 Lake Charles, LA 70601 Griffith continued to Office: serve her clients (337) 439-9081 Office: (337) 439-9081 Office: (337) 439-9081 remotely – first from Courtney.K.Griffith@wellsfargoadvisors.com Florida, where Courtney.K.Griffith@wellsfargoadvisors.com Courtney.K.Griffith@wellsfargoadvisors.com http://www.thegriffithfinancialgroup.com/ http://www.thegriffithfinancialgroup.com/ she stayed with family, and then from http://www.thegriffithfinancialgroup.com/ her home in Lake Charles once repairs were made. “As an advisor, I knew my and Insurance Products: NOT G clientsInvestment were depending on me, even ifInsured  NO  FDICFDIC  Bank Investment Investmentand andInsurance InsuranceProducts: Products: NOT NOT FDICInsured Insured NO NOBa Ba just to talk. I called to check on them, All rights reserved. LLC. toLLC. listen and participate in whatever LLC.AllAllrights rightsreserved. reserved. conversations they needed to have at that time.”

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2022 - Annual Issue

hard hardwork workand andpassion. passion. hard hardwork workand andpassion. passion. So Soshould should managingit. it. So Soshould shouldmanaging managing it. it. managing

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life lifeinsurance, insurance,and andother otheraccounts accountsare areup up totodate datetotoreflect reflectany anynew newcircumstances circumstances The TheFargo Griffith Griffith Financial FinancialGroup GroupofofWells WellsFargo FargoAdvisors Advisors such suchas asmarriage, marriage,birth, birth,death, death,orordivorce. divorce. The TheGriffith GriffithFinancial FinancialGroup GroupofofWells Wells Fargo Advisors Advisors Beneficiary Beneficiarydesignations designationstypically typically Courtney CourtneyGriffith Griffith Tonya Tonya Griffith Griffi supersede supersede your your will willorortrust, trust,so soyou’ll you’llwant want Tonya Tonya Griffith, Griffith, AAMS® AAMS® Courtney Courtney Griffith Griffith Tonya TonyaGriffith, Griffith, AAMS® AAMS® Tonya Tonya Griffith, Griffith, AAMS® AAMS® Financial FinancialAdvisor Advisor First FirstVice VicePresid Pres Tonya Tonya Griffith, Griffith, AAMS® AAMS® First First Vice Vice President President - Investment - Investment Officer Officer Financial Financial Advisor Advisor Vice VicePresident President Investment -are Investment Officer Officer toFirst toFirst confirm confirm they they-are current current and andaccurate. accurate. First First Vice Vice President President - Investment - Investment Officer Officer

2070Walnut WalnutStreet, Street,Suite Suite101 101 Accredited AccreditedAsse As First First Vice Vice President President - Investment - Investment Officer Officer 2070 Accredited Accredited Asset Asset Management Management Specialist 2070 2070 Walnut Walnut Street, Street, Suite Suite 101 101Specialist Accredited AccreditedAsset AssetManagement ManagementSpecialist Specialist Accredited Accredited Asset Asset Management Management Specialist Specialist Lake LakeCharles, Charles,LALA70601 70601 2070 2070 Walnut Walnut S Accredited Accredited Asset Asset Management Management Specialist Specialist Lake Lake Charles, Charles, LA LA 70601 70601 2070 2070Walnut WalnutStreet, Street,Suite Suite101 101 2070 2070 Walnut Walnut Street, Street, Suite Suite 101 101 2070 2070 Walnut Walnut Street, Street, Suite Suite 101 101 Lake LakeCharles, Charles,L Office: Office:(337) (337)439-9081 439-9081 As 2070 2070 Walnut Walnut Street, Street, Suite Suite 101 101 As of of April April 2022, 2022, Griffith Griffith Financial Financial Group Group of of Wells Wells Lake LakeCharles, Charles,LALA70601 70601 Lake Lake Charles, Charles, LA LA70601 Office: Office: (337) (337) 439-9081 439-9081 Lake Lake Charles, Charles, LA70601 LA70601 70601 Courtney.K.Griffith@wellsfargoadvisors.com Courtney.K.Griffith@wellsfargoadvisors.com (337) (337)439-908 439-90 Lake LakeCharles, Charles,LALA70601 70601 Fargo Fargo Advisors Advisors now now has has a a new new permanent permanenthome homeat at Courtney.K.Griffith@wellsfargoadvisors.com Courtney.K.Griffith@wellsfargoadvisors.com (337) (337) 439-9081 439-9081 (337) (337) 439-9081 439-9081 (337) (337)439-9081 439-9081 http://www.thegriffithfinancialgroup.com/ http://www.thegriffithfinancialgroup.com/ tonya.griffith@ tonya.griffith (337) (337) 439-9081 439-9081 2070 2070EEWalnut Walnuttonya.griffith@wellsfargoadvisors.com St StSuite Suite101, 101,Lake LakeCharles, Charles,LA. LA.To To http://www.thegriffithfinancialgroup.com/ http://www.thegriffithfinancialgroup.com/ tonya.griffith@wellsfargoadvisors.com tonya.griffith@wellsfargoadvisors.com tonya.griffith@wellsfargoadvisors.com tonya.griffith@wellsfargoadvisors.com tonya.griffith@wellsfargoadvisors.com https://home.w https://home tonya.griffith@wellsfargoadvisors.com tonya.griffith@wellsfargoadvisors.com https://home.wellsfargoadvisors.com/tonya.griffith https://home.wellsfargoadvisors.com/tonya.griffith make makean anappointment, appointment, give giveher heraacall callatat337-439-9081. 337-439-9081. https://home.wellsfargoadvisors.com/tonya.griffith https://home.wellsfargoadvisors.com/tonya.griffith https://home.wellsfargoadvisors.com/tonya.griffith https://home.wellsfargoadvisors.com/tonya.griffith https://home.wellsfargoadvisors.com/tonya.griffith https://home.wellsfargoadvisors.com/tonya.griffith

Investment Investment and andInsurance InsuranceProducts: Products: MAY uarantee Guarantee MAY Lose Lose Value Value   ank k Guarantee Guarantee MAY MAY Lose Lose Value nk ank Guarantee Guarantee  MAY MAY Lose LoseValue Value Value

Investment Investmentand andInsurance InsuranceProducts: Products: NOT NOTFDIC FDICInsured Insured NONOBank BankGuarantee Guarantee MAY MAYLose LoseValue Value NOT NOTFDIC FDICInsured Insured NONOBank BankGuarantee Guarantee MAY MAYLose LoseValue Value

LLC. LLC.AllAllrights rightsreserved. reserved. This This article article was was written writtenby/for by/forWells WellsFargo FargoAdvisors Advisorsand andprovided providedcourtesy courtesyofofTonya TonyaJones JonesGriffith GriffithininLake LakeCharles, Charles,La.La.atat337-439-9081, 337-439-9081,located locatedatat2070 2070Walnut WalnutSt.St.Suite Suite101. 101.Wells WellsFargo Fargo LLC. LLC.All All rights rights reserved. reserved. Advisors Advisorsis isa atrade tradename nameused usedbybyWells WellsFargo FargoClearing ClearingServices, Services,LLC, LLC,Member MemberSIPC, SIPC,a aregistered registeredbroker-dealer broker-dealerand andnon-bank non-bankaffiliate affiliateofofWells WellsFargo Fargo& &Company. Company.©2019 ©2019Wells WellsFargo FargoClearing Clearing Services, Services,LLC. LLC.AllAllrights rightsreserved. reserved.

2022 - Annual Issue

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2022 - Annual Issue LAKE CHARLES - Simple Traditions

Jennifer Mabou

and her State Farm Team Rally to Help the Community Post-Hurricane Laura

nnifer AlongMabou with everyone in Southwest Louisiana, Jennifer

Jennifer Mabou

claims process. We chimed in on topics of the recovery process, I couldn’t control like documenting damages, tracking everything, but I absolutely could control Along with the rest of the Southwest Our presence mattered. Our customers Mabou says social media, especially expenses, coverages, and my and my team’s response to our Louisiana community, Jennifer needed us. One thing I said from the very Facebook, was a lifeunderstanding saver for them during Mabou closely watched theMabou most importantly, fact checking so many customers. We have been hands on since closely watched the weather forecasts beginning of the recovery process was Hurricane Laura. “Before the storm, we weather forecasts late August late August 2020. By the time it became thatone I couldn’t everything, I othercommunicated to mass quantities false posts from peopleofon social media. day and control I wouldn’t have but it any 2020.apparent By thethat time it became Hurricane Laura was absolutely my and my team’s about how to prepare tens and what posts reached of thousands of way. I live could in thiscontrol community; I am raisingpeopleOur apparent that Hurricane Laura headed straight for a Cameron landfall, response to our customers. We have been to have readily available. Once people and the feedback was awesome. my family here. I owe it to my customers,documents she and her team werefor already hands on since day one and I wouldn’t have the storm hit, we used Facebook to blast was headed straight a reaching my upthefor months.” friends, to be present and tomedia, be their out to the community via social media, it any other way. I live in this community; links toWe file kept claims.that Once claims process with the rest of the Southwest Our presence mattered. Our customers Mabou says social especially Cameron landfall, she and her advocates.” information they would I am here.was I owe it tosaver my for them started, we used social media to send na community, Jennifer providing Mabou vitalneeded us. One thing I said from theraising very my family Facebook, a life during Hurricane Laura now sits teamforecasts were already reaching need in the coming days. after process customers, friends, be present and to daily tips After first few to days post-Hurricane watched the weather beginning ofOne the day recovery was themy Hurricane Laura. “Before the storm, we on how to navigate through the as the #1 catastrophe in State storm, they were back atcontrol their office, bebut their advocates. ” claims gust 2020. By the timeto itthe became that I couldn’t everything, I the communicated to mass quantities of process. We chimed in on topics like out the community via Laura, magnitude of what Mabou ready to assistabsolutely both theircould clients and the After the first few daysabout post-Hurricane documenting damages, tracking expenses, Mabou nt that Hurricane Laura was control my and my team’s people how to prepare and what Farm’s 99-year history, and her team faced started to set in. “I social media, providing vital the magnitude of what and available. understanding straight for a Cameron community. landfall, response to our customers. We Laura, have been documents toMabou have readily Once your coverages, and most reached out to State Farm agents across says. would her team were facing started in. “IFacebook importantly, d her team wereinformation already reaching they hands on sinceneed day one and I wouldn’t have the storm hit,to weset used to blast fact checking so many false the country pleaded for their “That shows you the magnitude had no power no running water, reached out toand State Farm across postsprocess from people on social media. Our insocial the“We coming days. One day he community via media, it anyand other way. I live in this community; links to fileagents claims. Oncehelp the claims but we set up aI am tentraising in our parking lot here. I owe the country and pleaded for their help for for our community. Soon, my office posts reached tens of thousands of peopleour of destruction that impacted ng vital information they would my family it to my started, we used social media to send after the storm, they were andafter used a notebook and cell our community. Before long, and thecommunities. feedback was awesome. keptstorm became of donations and free through the coming days. One day customers, my phones friends, to to be present andatohubdaily tips on my howoffice to navigate the It was a We huge back at their ready start taking office, claims, ” Mabou says.to “We had become theclaims hub of donations and thattopics up forlike months.” m, they were back at their office, be their advocates. ” met process. chimed meals. We handed out over We 4,000 hot in on that hit us in the middle of a global assist both their clients and thepost-Hurricane with not only our After customers, but State free meals. We handed out over 4,000 hottracking “Hurricane Laura now sits as the #1 o assist both their clients and the the first few days documenting damages, expenses, meals, countless cases of water, cleaningcatastrophe pandemic. Resources were mattered. scarce, our Farm customers from all over Southwest meals, countless cases of water, cleaning in Statepresence Farm’s 99-year Along with the rest of the Southwest Our cus community. Laura, the magnitude of what Mabou nity. and understanding your coverages, and most Our supplies, babydiapers, diapers, gift cards, clothes workforce was weakened, and the work Louisiana. Being present and being visible supplies, baby gift cards, clothes . . history, ” says Mabou. “That shows you the her team were facing started to set in. “I importantly, fact checking so many false . .. the . the goes on on. and on. It just wasn’t onlymagnitude was important. People showed up community, onFarm agents listlist goes onposts and It wasn’t of destruction impacted Louisiana Jennifer Mabou needed us. One thing to be done was that vast. We are near the I said from d no power and no running water, reached out to State across from people on about social media. Our Mabou tells story foot, inher their cars, of andthe on following bikes. There mymy customers – we did it for everyone in our communities. was a huge storm that for customers we did it forofeveryone two-year Itanniversary of Hurricane Laura set up a tent in our parking lot the country and pleaded for their help for posts–reached tens thousands of people days. “We had no power running closely watched the weather forecasts were so many peopleand who no showed up of the recovery proce community. We had families show up us in thebeginning middle of a global pandemic. inour our community. Some families arrivedhit We d a notebook and cell phones to our community. Before long, my office and the feedback was awesome. kept there is still much work to do. We and and we just set needed hug and a shoulder to to get meals and we discovered they were Our resources were scarce, our workforce water, but up a tent in our parking king claims,” Mabou says. “We met had become the hub of donations andmeals and thatwe up for months.” they toliving get discovered still have customers have not beeneverythin late August 2020. By time that Ithecouldn’t control cry on. aAfter four daysand of working in our out the of their vehicles. Itit wasbecame such a was weakened, and work towho be done lot and used notebook cellhanded phones only our customers, but State free meals. We out over 4,000living hot in their “Hurricane Laura now sits as the #1able to move home. Contractors have were It was parking lot, I secured a generator to run sad time, but also one vehicles. of such great hope.such was vast. Ten months later, and I still spend start taking claims. We countless met withcases not of water, stomers from allto over Southwest meals, cleaning catastrophe in State Farm’s 99-year apparent Hurricane Laura aI sad but alsopull onetogether ofwas great hope. I six to seven could control my and one window unit in my office. Wethat had saw time, so many people to help hours a day working claims. beenabsolutely scarce and supply delays have na. Being presentonly and being visible supplies, baby diapers, gift cards, clothes . . history,” says Mabou. “That shows you the ourcustomers customers, but State Farm show up to file their claim and one so another. I was humbled totogether be able to to help I will continue toabenightmare an advocatefor for those my saw many people pull created needing portant. People showed up onfrom allheaded . the list goes on and on. It wasn’t just about magnitude of destruction that impacted response to our customers. We customers over Southwest for Cameron landfall, several even took naps on thestraight floor of my help ata a time when sohumbled many were feeling customers.” one another. I our wascommunities. to be able to completely rebuild. I still spend heir cars, and on bikes. There my customers – we did it for everyone in It was a huge stormtothat office in the cool air. so helpless.” Louisiana. Being present and being help atup a timealready when were feeling many people who showed up our community. We hadteam families show hit us inso themany middle of a global pandemic. several hours aon day working she and her were reaching hands sinceclaims. day Ione and I w visible was important. People showed needed a hug and a shoulder to to get meals and we discovered were Our resources were scarce, our workforce sothey helpless.” will continue to be an advocate for my on foot, in theirout cars, bikes. After four days ofup working in our living and out their vehicles. It was such a says weakened, and the work to be done toofon the community viawas social it anyOurother way. I live in this com Mabou social media,media, especially customers. business has grown There were many people who and lot, I secured a generator to run sad time, butcame also one of such great hope. vast. Ten months later, and I still spend Facebook, waswas a life saver for them tremendously since Hurricane Laura and dow unit in my office. Weneeded had I saw many pull ( 3 3 7a) hug 5 2 7and - 0so 0a2 7 people • vital 1 6 3together 3information B E GtoLhelp I S P A RsixK to Wseven A Y , Shours U Lwould PaHday U Rworking • claims. JENN F E R Mraising A B O U . C Omy M simply shoulder providing they I Iam family here. I ow during Hurricane Laura. “Before the I truly believe it is because people KNOW ers show up to file and fourone another. I was humbled to be able to I will continue to be an advocate for my totheir cry claim on. After days of working in storm, we communicated to mass my team and I are my experienced, even took naps on the floor of my help at a time many were feeling need in when thesotocoming days.customers. One” day after thatcustomers, friends, to be pre our parking lot, I secured a generator numbers of people about how to the cool air. compassionate, and hands-on when so helpless.” run one window unit in my office. A few the storm, they were back theirtooffice, be to their advocates. prepare and what at documents have it comes our customers claims. I”am customers came to file their claim and readily available. Once the storm hit, thankful to all my clients and I hope they ready assist their clients and the know I am After the first few days post-H took naps on the floor of my to office in the both we used Facebook to blast links to file always here for them and their cool air. the families.” 7) 527-0027 • 1 6 3 3 community. B E G L I S P A R K W A Y , S Uclaims. L P H UOnce R • claims J E N Nprocess I F E R Mstarted, ABOU.COM Laura, the magnitude of what M Our presence mattered. Our customers we used social media to send daily needed us. As I said from the beginning her team were facing started to tips on how to navigate through the

d her State Farm Team Rally to Help Community Post-Hurricane Laura

and her State Farm Team Rall the Community Post-Hurrican

2022 - Annual Issue

“We had no power and no running water, but we set up a tent in our parking lot and used a notebook and cell phones to

reached out to State Farm agen the country and pleaded for the thriveswla.com 63 our community. Before long, my Thrive

2022 SWLA

HOMEGROWN

A R e ali s t i c L o o k at t h e

REAL ESTATE MARKET IN

SWLA by Kristy Como Armand

If you take the doom-and-gloom headlines as fact, you’d be convinced the entire economic sky is falling, and while it may feel that way in some respects, the broker/ owners with Century 21 Bessette Realty report that the housing marketing in Southwest Louisiana is holding strong. “Yes, we read and hear the predictions about the ‘cooling housing market,’ and the inevitable ‘housing market correction,’” says Tobie Hodgkins with Century 21 Bessette. “Fortunately, this is not something we are experiencing here. You can’t look at Southwest Louisiana like the rest of the country; call it a delayed silver lining after the hurricanes of 2020. The rebuilding and recovery underway in the region create a completely different set of economic circumstances in the housing market and that’s a really good thing.” Hodgkins says buyer demand is still very strong in our market, and that is expected to continue for the foreseeable future. Comparing January through June of 2019 and 2021 to the same time period in 2022, the number of residential sales is up 6% over 2021 and 28% over 2019. “We are still experiencing a shortage of listing inventory which started right after Hurricane Laura. Our days on market is way down in 2022, as it was 2021. The median days on market for 2021 was 11 days compared to 41 in 2020 and 37 in 2019. So far this year, days on market is at 16 days.” Tara Demarie with Century 21 Bessette says they have seen a slight increase in home prices but nothing compared to the 3040% increases occurring across the country. 64

“If you compare the median sales price for January through June of 2022 to the median sales price for January to June of 2019, the median is up just about 11% here.” She reports there is still new home construction taking place in Southwest Louisiana, but not at the levels we had preHurricane Laura. “Many of our local home builders are focusing on helping people repair their homes instead of building new homes for sale. The cost of construction right now is also very high due to supply chain and labor problems, so building is not as economical as it was prior to the pandemic and our hurricanes.” Prior to the hurricanes, Demarie says our region was not experiencing a shortage of inventory, unlike the rest of the country. “Our shortage of inventory is directly related to the storms, so as people continue to repair their homes, inventory levels will climb. The rest of the U.S. was already behind in new construction, and the pandemic and rising costs of building is making that problem much worse. Although we are not back to pre-hurricane listing inventory numbers, we are seeing a slight increase over this time last year. We expect our inventory of listings to continue to increase as more people complete the repairs on their homes and our local builders get back to building new homes for sale.” Hodgkins says Southwest Louisiana’s economy was very strong before the pandemic and hurricanes and has made an incredible comeback. “Our job market was leading the nation in early 2020, and Thrive

now we have billions of dollars in hurricane repair and recovery money flowing through our economy. As long as our economy continues to grow, the buyer demand in the real estate market will remain strong. There is an intrinsic link between the two and Southwest Louisiana currently has a great advantage in that both of these are working together.” Rising interest rates are another big doom-and-gloom economic headline in recent months. Demarie says they expect our real estate market to remain strong even with increased interest rates. “We advise our clients to remember that real estate is still a very good investment. Interest rates are rising but they are still substantially better than they were 10 years ago. Buyers may have to slightly adjust their purchase price with the higher rates but it’s still a better investment to be building equity in their own home instead of paying rent. We do recommend that buyers lock in their rate with their lender as soon as possible so they’re protected if rates rise again prior to their closing. Even though most buyers get a 30-year mortgage on their home, that doesn’t mean you’re married to that rate for 30 years. Remember the economy, and interest rates, are cyclical – they go up and down over time. Refinancing is always an option when rates go down again.” For more information about buying or selling a home, visit www.century21-bessette.com or call (337) 474-2185.

2022 - Annual Issue

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THE COMMUNITY ASKED FOR FOR AA HOSPITAL. HOSPITAL. (Editorial (Editorial excerpt excerpt taken taken from fromthe theLake LakeCharles CharlesAmerican AmericanPress, Press,October October21, 21,1972) 1972) Dr. Dr.Moss Mosslater laterrequested requestedthe thefederal federalgovernment governmenttototransfer transferthis this grant granttotothe theSouthwest SouthwestLouisiana LouisianaHospital HospitalAssociation, Association,this this amount amounttotobecome becomepart partofofthe thetotal totalamount amountapproved approvedfor forthe theLake Lake Charles CharlesMemorial MemorialHospital. Hospital. The TheState StateHospital HospitalBoard Boardsurveyed surveyedthe thearea areaand andreported reportedthat thatthe the minimum minimumcommunity communityneed needwas wasfor for100 100additional additionalhospital hospitalbeds. beds. Oliver OliverP.P.Stockwell, Stockwell,president presidentofofthe theAssociation AssociationofofCommerce, Commerce, was wasauthorized authorizedtotoappoint appointaasteering steeringcommittee committeewhich whichwould would make makeplans plansfor forraising raisingthe themoney moneytotobuild buildaa100-bed 100-bedprivate private hospital hospitalwhich whichwould wouldcost cost$1,800,000. $1,800,000. The Thecommittee committeefiled filedanan application applicationasasaanon-profit non-profitorganization organizationunder underthe thename nameofofthe the Southwest SouthwestLouisiana LouisianaHospital HospitalAssociation Associationand andititwas was incorporated incorporatedon onDecember December5,5,1949. 1949. The hospital’s origin origin goes goes back back to to 1947 1947 when when the the Calcasieu Calcasieu Society filed filed aa request request with with the the Calcasieu CalcasieuParish Parish Parish Medical Society permitted to to operate operate aa 75-bed 75-bed hospital hospitalatatthe the Police Jury to be permitted Charles Air Air Forces Forces Base Base on on aa temporary temporarybasis. basis. deactivated Lake Charles Parish Hospital Hospital opened opened in in that that location locationon onApril April1,1, The Calcasieu Parish stated that that itit would would remain remain in in operation operationuntil untilaa 1947 and it was stated be built. built. new hospital could be In 1948, the U.S. Public Public Health Health Service Service approved approvedaafederal federalgrant grantof of Calcasieu Parish Parish Hospital Hospital Corporation Corporationto toassist assistthe the $422,667 for the Calcasieu new hospital project. project. The The request request was was made made by bythe thecorporation, corporation,of of O. Moss Moss was was president. president. which Dr. Walter O.

13 13acres acresofofland landwas wasdonated donatedby bythe theOak OakPark ParkDevelopment Development Corporation, Corporation,ofofwhich whichHarry HarryHuber Huberwas waspresident. president.The Thefirm firmofof Dunnand andQuinn Quinnarchitects architectsand andengineers engineersdesigned designedthe thehospital. hospital. Dunn Ground-breakingceremonies ceremonieswere wereheld heldMay May13, 13,1951, 1951,with withElias Elias Ground-breaking R.Kaufman Kaufmanturning turningthe thefirst firstspade spadeofofearth. earth. R. formalopening openingofofLake LakeCharles CharlesMemorial MemorialHospital Hospitaloccurred occurred AAformal onOctober October10, 10,1952, 1952,ininwhich whichformer formerGov. Gov.Robert RobertF.F.Kennon Kennon on wasthe thespeaker. speaker.The Thehospital hospitalofficially officiallyopened openeditsitsdoors doorstotothe the was publicon onOctober October23, 23,1952 1952asasaa100-bed 100-bedprivate, private,non-profit non-profit public institutionpublically publicallyowned ownedand andoperated operatedby bythe theSouthwest Southwest institution LouisianaHospital HospitalAssociation, Association,with withboard boardofofdirectors directorsserving serving Louisiana withoutcompensation. compensation. without

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2022 - Annual Issue

GROWING STRONG IN SWLA FOR OVER

30 YEARS

Since 1991, Landscape Management Services has provided Southwest Louisiana with leading commercial and residential landscape installation and maintenance. We have maintained our commitment to quality, integrity and service, and these principles remain an important part of all of our projects. In addition to a full range of landscaping, design and maintenance services, we offer a fully-stocked retail nursery and landscape supply center for the “do-it-yourself” landscaper or landscape contractors. You can pick up from our location, or we can deliver all of your plants, soils, mulches, decorative stone, aggregates and much more!

5005 Cobra Road in Lake Charles (337) 478-3836 M–F: 7am – 4pm Sat: 8am – 2pm (Seasonal Hours) 2022 - Annual Issue

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Shayne Laughlin State Farm

Shayne Laughlin has deep roots in Lake Charles. Three of her four grandparents were born and raised in the area and both her parents grew up in Lake Charles. Her paternal grandparents owned Cormier’s Meat Market on 18th street for years, which later became Shop-A-Lot, owned by her parents.

An Advocate for her Clients in Times of Need So it is no surprise that Laughlin also became an entrepreneur. She opened her State Farm office in 2012. “My husband, Stephen, has worked for State Farm corporate for 23 years and he encouraged me to pursue an insurance agency. He felt that my general love for people and ability to quickly establish genuine relationships would be the perfect mix for a successful insurance business.” Laughlin found innovative ways to navigate through the trials of 2020. During the pandemic and working from home for three months, she quickly changed her phone service to a company that ran the phones directly through the computer system. This action proved to be invaluable after Hurricane Laura, when she and her staff were displaced. “Everyone was able to log on in their hotel rooms and begin answering phone calls and text messages at 5:00 a.m. the morning after the storm,”

Laughlin says, “No insurance office is infallible and humans make mistakes, but it’s how an agent responds and handles those potential mistakes that matter. “We didn’t win every battle these past two years, but my office did everything in our power to ensure our customers were heard and treated fairly. If you need an insurance advocate, come see us at 4415 Lake Street Suite A and let us take care of you.”

Laughlin says. “As claims come into the system, a team member would reach out to the customer to check on them.” Fast forward to August 2022 – the two-year anniversary of Hurricane Laura. “I’d love to say that everything is wrapped up, people are back in their homes and it’s business as usual, but that would not be the truth. Although most of my customers are getting back to normal, we still have those limping to the finish line.” Laughlin has always prided herself on having integrity and being transparent. She understands how challenging the past two years have been for homeowners and offers the following advice: • Choose your insurance company, your AGENT, and their office very carefully. • Interview your agent. Ask them what their plan will be after a catastrophe and how quickly they will be able to assist you. Ask them if they’ll go to bat for you when things don’t seem right.

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From left to right: Sasha Buxton, Director of Client Services; Alexander Reese, Investment Account Executive; Susannah Todd, Director of Special Events,Tim Andreas, AIF® President/CEO, Investment Account Officer, RJFS; Tammy Andreas, Office Administrator/Marketing; Chad Babin, Investment Account Executive; Lauren Biven, Marketing and Graphics Director; Nikki Bailey-Duhon, Registered Client Relationship Concierge.

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Articles inside

Non-profits Continue Recovery Efforts

KPLC and FOX 29 will Remain in Downtown Lake Charles

SWLA – A History of Industry Leadership