Texas Dealer November 2017

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2018 TIADA Board of Directors PRESIDENT Greg Zak/Dixon Motors 7902 North Freeway Houston, TX 77037 Office: 281.931.1300 Email: greg@dixonmotorcars.com PRESIDENT-ELECT Juan Sabillón/Mi Tierra Auto Sales 7935 Gulf Freeway Houston, TX 77017 Office: 713.644.2446 Email: jmsabillon@mitierraautosales.com CHAIRWOMAN OF THE BOARD Kathrine Tolsch/CICO Auto Sales 11050 Harry Hines Blvd.

Dallas, TX 75229 Office: 214.352.9282 / Fax: 214.352.8227 Email: cicoauto@verizon.net SECRETARY Robert Beck/Stop N’Drive Motors 711 N. General McMullen Dr. San Antonio, TX 78228 Office: 210.432.1101 Email: stopdrive@texas.net TREASURER Mark Jones/Mike Carlson Motor Company 264 Exchange Burleson, TX 76028 Office: 817.703.7973 Email: mjones@mcmcauto.com VICE PRESIDENT, WEST TEXAS (REGION 1) Paul Scott/Fiesta Motors – Lubbock 2599 74th Street Lubbock, TX 79423 Office: 806.765.3640 Email: pscott@gofiestamotors.com VICE PRESIDENT, FORT WORTH (REGION 2) Eddie Hale/Neighborhood Autos 1717 US 287 Decatur, TX 76234 Office: 940.539.2272 Email: ehale@neighborhoodautos.com VICE PRESIDENT, DALLAS (REGION 3) Greg Reine/Auto Liquidators 39670 LBJ Freeway Dallas, TX 75237 Office: 972.780.0001 Email: greg@autoliquidators.net VICE PRESIDENT, HOUSTON (REGION 4) Ryan Winkelmann/BJ’s Autohaus 5005 Telephone Road Houston, TX 77087 Office: 713.641.0980 Email: ryan.winkelmann@sbcglobal.net VICE PRESIDENT, CENTRAL TEXAS (REGION 5) Robert Blankenship/Texas Auto Center 6809 N IH-35 Austin, TX 78744 Office: 512.280.5333 Email: bob@texasautocenter.net VICE PRESIDENT, SOUTH TEXAS (REGION 6) Armando Villarreal/McAllen Auto Sales 4215 S. 23rd Street McAllen, TX 78503 Office: 956.668.8088 Email: armando@mcallenautosales.net VICE PRESIDENT AT LARGE Greg Phea/Austin Rising Fast 8024 IH 35 North Austin, TX 78753 Office: 512.828.0001 Email: greg@risingfastmotorcars.com VICE PRESIDENT AT LARGE Vicki Davis/A-OK Auto Sales 23980 FM 1314 Porter, TX 77365 Office: 281.354.3355 Email: aokautosales@embarqmail.com TIADA EXECUTIVE DIRECTOR Jeff Martin 9951 Anderson Mill Rd., Suite 101 Austin, TX 78750 Office Hours M-F 8:30am - 4:30pm 512.244.6060 • Fax 512.244.6218 jeff.martin@txiada.org

Volume XVII

/ I s s u e 11

/ N o v e m b e r 2 017

texasDealer

4 Officers’ Message

contents

by Robert Beck, TIADA Secretary

9 L egal Corner: Cross-Collateralization: A Risky Proposition

by Michael W. Dunagan

15 I ndustry Comes Together to Assist Those Hit Hardest by Nature’s Fury

by Michael Spurlin

20 An Act of Congress Overturns CFPB Arbitration Rule

by TIADA Staff

22 TIADA Auction 2017 Tour 25 Just Get One Challenge 26 Top Recruiters 27 2 017 TIADA Inventory Resource Directory 33 New Members 34 On The Cover: 2017 Dealer Member Survey 41 TIADA Member Application 43 Upcoming Events 43 Local Chapters 44 2017 VIP Auction Card Directory 46 Behind the Wheel

by Jeff Martin

What’s happening at w w w . t x i a d a . o r g ?

DID YOU KNOW... you can find links to previous articles

on a wide variety of topics in our Knowledge Base? Look under the RESOURCES tab and then select KNOWLEDGE BASE. Use your TIADA login to gain access and then search for the topic in which you are interested.

The Editor of the Texas Dealer magazine is Michael Spurlin, Social and Communications Director of TIADA. To change your address for subscription and/or for other TIADA products, call the TIADA state office at 512.244.6060 or fax 512.244.6218. E-mail: info@txiada.org. New Membership/Subscriptions: If you are a member of TIADA, you may receive this magazine free of charge. Membership year runs from Jan 1 to Dec 31. Back issues are available for $20 each subject to availability. Send a check or money order, along with your name and mailing address to TEXAS DEALER, Attn: Back Issues, 9951 Anderson Mill Rd., Suite 101, Austin, TX 78750. Sorry, no billing. Notice to all members concerning services and products: TIADA was established in 1944 to develop professional standards of service and conduct for the independent auto industry. Opinions expressed herein are not necessarily those of the TIADA management, the Board of Directors or the membership. Likewise, the appearance of advertisers or their indemnifications of TIADA does not constitute endorsement of the products or services featured.

officers’ message

by Robert

Thanks for Helping Us Help You!

I

n our cover story this month, we take an extensive look at the TIADA Member Survey conducted earlier this year. The other board members and I frequently talk to members about the industry and their businesses. Whether it is at a local chapter meeting, our annual conference, an education seminar or at some other event, I constantly hear from members.

However, TIADA has not conducted a comprehensive survey of members since 2014. In order to get some concrete numbers and statistics to go along with the anecdotal information we have heard, we decided to undertake another survey last May. We emailed online surveys to over 800 members and received over 150 responses.

We then called members and tallied nearly 200 more responses to achieve statistically valid results.

The goal of this project was to obtain better information that would allow TIADA staff to improve our ability to represent our members. These results will allow the association to develop and design programs tailored to the real, specific needs of our members and their businesses. Your responses will also enable us to accurately quantify the economic impact of our members’ businesses when advocating for the industry before the Texas Legislature and other regulatory agencies. Further, it will help the association determine where best to allocate resources in ways to have the most impact for members. In short, the more we know about you and your business, the better we can help you succeed.

Beck

Stop N’Drive Motors (San Antonio) TIADA SECRETARY

We surveyed members about a variety of topics including details about their businesses, their inventory, vehicle financing, buy-here, pay-here, business income and expenses as well as personal information. Those of you who attended the annual conference in San Antonio were the first to see these results. However, if you are looking at them for the first time in this magazine, you will see that where applicable, we have placed the results from 2017 next to those gathered in 2014 so you can see first-hand how the industry and this association has changed over the past three years. How are dealers financing their inventory this year compared to 2014?

Do more dealers say their primary line of business is buy-here, pay-here or was that number higher three years ago? Turn to page 34 to find the answers.

We hope this data will also be beneficial to our individual dealer members to help them understand the scope of their business in comparison to other members. We believe this information will also be useful to our associate members in helping characterize TIADA members as compared to independent Texas dealerships as a whole.

So be sure to take a look through the answers provided in this issue. I hope you learn something about your industry and about those that make up TIADA. I know I did! Finally, on behalf of all the members of the Board and the TIADA staff, I would like to thank those that took the time to answer our questions and make this survey possible. Your participation will help us better represent you going forward.

The goal of this project was to obtain better information that would allow TIADA staff to improve our ability to represent our members.

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legal corner

Cross-Collateralization: A Risky Proposition Dealer Question: I sold a cus-

tomer two cars at different times and under separate installment contracts. If the customer pays off one but refuses to pay for the other, can I hold the title on the paid-off vehicle until I’m paid on the other? And if I finance repairs on a side-note for a customer, can I hold the title to secure payment of the side-note, even if the original retail installment contract is paid off?

Answer: It depends.

Reason: The issues raised by these questions fall under the heading of the term “cross-collateralization.”

That is, does the creditor, by virtue of the transaction paperwork, have a legally sufficient security interest (or lien) on both vehicles so that each vehicle secures not only the contract under which is sold but also the contract on the other vehicle?

T

he Office of Consumer Credit Commissioner (OCCC) takes the position that a BHPH dealer can’t add subsequent repair charges or advances to the underlying retail installment contract balance. Thus, most such repair charges are handled as “sidenotes.” As to the repair side note, the question is whether the creditor’s lien against the vehicle also covers the amount subsequently advanced for repairs.

There is a certain amount of inherent risk in financing multiple vehicles for one buyer. If the buyer skips or files bankruptcy, the lien holder faces a double loss. In representing car creditors in bankruptcy cases, our firm has noticed that a

November 2017

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by Michael

suspiciously high percentage of bankruptcy cases involve multiple vehicles financed by the same car creditor. It is also not uncommon for a debtor to want to return one of the vehicles (usually the most recent purchase and/or the one with the least equity). If there is a deficiency owed on the one returned, the lien holder may desire to withhold releasing the title to the vehicle that is kept when it is paid off.

Another circumstance that gives rise to the crosscollateralization situation is when one vehicle is wrecked (without insurance, of course), and the debtor decides not to pay for the wrecked vehicle. Yet when the other vehicle is paid off, the debtor demands that the lien be released. In one such case under this fact situation, the dealer refused to release the title certificate on the vehicle that was paid off. The debtor complained to a justice of the peace, and criminal charges were brought against the dealer.

In that case, the debtor had purchased a van and a truck from the dealer on separate occasions, signing the normal motor vehicle installment sales contracts. The contracts also provided that the debtor keep the vehicles insured against loss. Exactly one day after the insurance policy on the van expired for non-payment, the vehicle was involved in a collision and declared

Dunagan

W.

TIADA GENERAL COUNSEL

There is a certain amount of inherent risk in financing multiple vehicles for one buyer. a total loss. The debtor advised the dealer that he was sorry he had let the policy lapse, but that he would not make any payments on the destroyed vehicle. Further, he expected the dealer to deliver free and clear title to the truck when it was paid off. After receiving the last payment on the truck, the dealer refused to release his lien until the $10,000 balance on the van was paid. The consumer filed a complaint with the local justice of the peace, who found that the dealer had committed a Class C misdemeanor by not timely releasing the title to the vehicle.

The criminal charge was eventually reversed on appeal, but not before the dealer had expended money for legal fees and lost a great deal of sleep over the episode. In another case, a West Texas district attorney threatened to put a dealer in jail and prosecute him under criminal theft charges if he didn’t release the title 9

to a vehicle that was paid off by the debtor even though a second vehicle was seriously in arrears.

These cases reflect the general attitude of judges, prosecutors, and regulatory agencies that there is something inherently wrong with enforcement of cross-collateralization agreements on multiple vehicles.

There are similar attitudes regarding cross-collateralization of charges or money advanced for repairs by the lien holder. In the typical case, a debtor makes the regular payments

called for in the retail installment contract, but fails to meet the obligations signed for in a side note for repairs (there are specific requirements and limitations on repair side-notes that aren’t discussed here because of lack of space). The question that arises is: If the debtor refuses to pay the repair charges, but has completed the payments under the original retail installment contract, is the lien holder obligated to release the lien?

There are several different areas of the law that would affect whether

.

cross-collateralization of two vehicles, or of car debt and repair debt, is appropriate. For instance, Regulation Z of Federal Truth-In-Lending requires all security interests to be clearly and conspicuously disclosed.

It is imperative then that attempts at cross-collateralization be clearly spelled out. State credit codes can also limit liens on other property.

Although some states specifically prohibit cross-collateralization, Texas does not.

In order to have cross-collateralization rights, it is necessary to establish, at the time of the first sale, that future purchases will be covered by the original security interest. A so-called “dragnet” clause provides that a security interest in collateral extends to future debts owed to the creditor by the debtor. Years ago, dragnet clauses appeared in many motor vehicle installment contracts.

However, when the OCCC issued standard contract provisions under implementation of plain-language contract requirements, the model contract clauses did not contain a dragnet clause.

Burrell Printing, at the urging of TIADA, submitted to OCCC for review language that would provide for cross-collateralization with a vehicle purchased by the debtor from the creditor at a later date, or for any other future indebtedness incurred by the debtor. This provision does appear in Burrell motor vehicle installment contracts. However, not all motor vehicle retail installment contract forms used in Texas contain “dragnet” language.

To meet the conspicuous disclosure requirement and to eliminate a debtor’s defense that he didn’t know about the cross-collateralization provision, the better practice is to also have the debtor sign a separate cross-collateralization agreement at the time that a second vehicle is purchased or a repair advancement is made.

We have found over the years that (cont’d on pg. 13)

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November 2017

Legal Corner (cont’d from pg. 10)

car buyers who finance through a BHPH dealer often don’t expect to pay for repairs. They will sometimes sign a side note in order to get their vehicle fixed, but don’t really intend to pay. We have often counseled car creditors that it may be more expensive to refuse to release a title upon completion of the car indebtedness portion, even if the repair note is not repaid. Negotiation of a reduced balance to achieve a settlement and release is certainly more cost effective than prolonged litigation.

The Texas Finance Code and the Texas Transportation Code both have provisions that require a lien holder to release a lien within 10 days of the date the vehicle is paid for. These provisions don’t address the issue of whether a lien on a vehicle that is paid off must be released even if other indebtedness is secured. The creditor’s argument

in such a situation is that the outstanding indebtedness has not been paid off and the lien on either vehicle doesn’t have to be released until all indebtedness is paid. The courts will have the last word on this question.

Conclusion: Cross-collateralization of multiple vehicles is a risky procedure that courts are reluctant to enforce and consumer protection agencies generally do not approve of.

No matter how carefully a creditor documents the transaction, a court may look for technicalities to avoid enforcement of the cross-collateralization agreement, and other legal penalties may be sought against the creditor who refuses to release its lien.

The more conservative approach is to sell no more than one vehicle per customer at a time. If, however, crosscollateralization is sought on multiple vehicles sold, the creditor should

make sure that a dragnet clause in contained in the original contract and that a cross-collateralization agreement is signed by the debtor at the time of the second sale.

We’ve also found that taking a hard line on holding a title for an unpaid repair note, especially if it results in litigation, can cost more than the indebtedness owed, and can draw the same types of negative reaction from judges, law enforcement and state agencies as crosscollateralization of two vehicles.

Michael W. Dunagan is an attorney in Dallas, TX who has represented the Texas Independent Automobile Dealers Association for 40 years. He has written a number of books and hundreds of articles for trade journals and law reviews. His clientele includes dealers, banks, finance companies, auto auctions and credit unions.

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feature

Industry Comes Together to Assist Those Hit Hardest by Nature’s Fury

by Michael Spurlin Texas Dealer Editor

The water rose high enough inside Karrie and Tony Pearce’s home to destroy everything inside.

W

hen Hurricane Harvey roared into the coast of Texas in late August, many people expected the damage to be extensive. But even the most seasoned storm veterans had trouble imagining what would come next. The storm dropped record breaking amounts of water across large portions of southeast Texas, including heavily populated areas in cities like Houston. Television news cameras showed the resulting floods and images of people being rescued from their homes on boats.

Right around this time, TIADA was hit with a deluge of their own: call after call and email after email from members wanting to know how they could help those affected. Members of the community of independent dealers in the area saw the devastation and wanted to lend a hand.

“During and after the storm, we got calls asking how people could help,” NIADA CEO Steve Jordan said. “We are so humbled and grateful to work with dedicated partners in the industry to help those who need it most, when they need it.”

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Working through the NIADA Foundation, a relief fund was set up to collect donations for the victims of this vicious storm. After Hurricane Irma tore through Florida just days later, the NIADA Foundation announced it would also be assisting dealers and their families in that state as well.

“The NIADA Foundation is in a great position to help those in the automotive community who came face to face with loss and destruction from Hurricane Harvey and we are thrilled at how the industry has rallied around the Emergency Relief Fund effort,” Jordan said.

“Working closely with Jeff Martin and the TIADA, other state associations, NABD, and industry partners like Spireon, the NIADA Foundation has already distributed in excess of $85,000 to dealership personnel and others in the automotive industry that were affected by the storms, many who lost everything. It truly has been a great team effort.”

Some of that money went to members like Karrie and Tony Pearce of American Auto Company in Beaumont.

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Karrie told Texas Dealer their home was not so fortunate. The flooding forced them to evacuate and they could not return for seven days.

“The flood took everything, literally everything,” Karrie said. “I have always heard about people getting flooded but I never thought I would be one of those people. We have been living in this house for 20 years.

It destroyed everything we had.”

While Karrie never could have imagined herself in this predicament, she was very grateful for the support she received.

“I really appreciate it. I never dreamed that we would need help,” she said. “It’s really kind. I just never thought about something like this happening, but I really appreciate it.”

Crystal Rivera of Tricolor in Houston also shared a harrowing story of survival after the floods.

She and her family found themselves trapped in a home with rapidly rising waters.

“It was so flooded, you could not see anything outside,” she recalled.

“All you could see was water. I thought I was never going to make it out of there.”

Eventually she was rescued by a friend who saw her post asking for help on Facebook. Several days later she started to realize how many people wanted to reach out to help her and her many co-workers who were affected.

“After all the damages we suffered, our company Tricolor, our associations, people who know us, they were very caring,” Rivera said.

“They offered to help us no matter what. I received so many calls and so many emails extending helping hands. ‘Crystal, do you need anything? Let me know.’”

The NIADA Foundation received a number of donations from corporate partners, individual dealers, state associations and some of their employees. One of those donors, Spireon, donated $100,000.

“Our hearts and prayers go out November 2017

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The waterline shows how high the flood waters rose inside the home of Karrie and Tony Pearce.

to the folks whose lives have been impacted by hurricanes Harvey and Irma,” Spireon CEO Kevin Weiss said. “We know the road has not been easy over the past few weeks and we know the recovery efforts will continue for months to come. We are incredibly thankful for the support our customers have shown us over the years and feel very fortunate to be in a position to give back to these impacted communities.”

Other donors said that the sheer magnitude of the destruction was something that they simply could not ignore.

“It was clear early on that Harvey was a once-in-a-lifetime event,” said Chris Kirwan of Berkshire Risk, who also donated to the fund. “We knew that our BHPH dealers were about to experience a unique type of duress. They were going to have to address their own flood damage while simultaneously helping 17

The NIADA Foundation delivers supplies to Crosspoint Community Church in Houston.

their customers, many of whom would need assistance ranging from temporary debt relief to expedited vehicle replacements. By helping the dealers, we could play a small role in the broader recovery. It was an easy call.”

All this generosity made it possible for the NIADA Foundation, working in conjunction with TIADA, to give assistance to members and their employees at 35 different dealerships. In addition to financial assistance, the foundation also delivered over $5,000 of rebuilding supplies to the Crosspoint Community Church. It is all part of what will be a long road to recovery.

“The NIADA Foundation and our donor partners understand that recovery is a process and doesn’t happen overnight,” Jordan said. “That’s why we are committed to assisting victims over the next several months as they get back on their feet. We know many may feel like victims now, but our Foundation’s hope is, with the help of friends in the industry, they’ll feel victorious soon.”

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That help has made a big difference for those who have received it in this difficult time. Rivera, in addition to being a victim of the flooding herself, also helped organize the applications for help from her coworkers. In addition to the Foundation, Tricolor helped its employees with assistance, too. She emphasized how grateful everybody was to those who were offering help.

“When I spoke to some of our employees, letting them know they would be getting checks, they kept saying, ‘Oh my God, I am truly blessed, the company helped me, the association helped me,’” she recalled.

“I remember saying, ‘I understand this won’t cover all your expenses,’ but they kept insisting that even just the thought helps, it really helped.

“I am very excited that you guys were able to extend a helping hand. We’re blessed, we’re very blessed. We want to thank you for that. We want to thank you for giving that support to our employees.”

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feature

An Act of Congress Overturns CFPB Arbitration Rule

by TIADA Staff

O

n Tuesday, the efforts of the TIADA and the NIADA resulted in preventing a significant threat to dealers across the nation. The Consumer Financial Protection Bureau’s arbitration rule, preventing the use of arbitration agreements with class action waivers, was struck down by Congress.

In 2002, Texas dealers were drawn into a class action lawsuit, claiming we were charging interest on deferred sales tax finance contracts. The allegations were false, and the suit was dropped, after dealers organized by TIADA spent nearly a million dollars and two years fighting it.

Dealers immediately started using arbitration agreements to avoid future exposure to these type of suits.

Years later, the CFPB decided to take up the issue, perceiving the agreement prevented consumers from having collective power to sue lenders.

In 2015 Phil Lathrop, who would serve as TIADA President the following year, represented dealers in a day long meeting with the CFPB. “I laid out Texas Dealers’ experience with class action suits and how elimination of arbitration agreements made us targets for tort attorneys,” Lathrop recalled.

“The CFPB’s own statistics showed that in a four-year span, class action suites earned attorneys’ firms $40 million while consumers receieved $32 apiece.. Financial relief for consumers in arbitration cases averaged more than $5,000. Additionally, arbitration is up to 12 times faster and is less expensive than litigation.”

Regardless, in 2017, the CFPB ruled the agreements were to be eliminated.

However, on October 24th, the United States Senate voted 51-50 to overturn the CFPB’s ruling with Vice President Mike Pence casting the tiebreaking vote. The U.S. House of Representatives had already voted on an identical resolution earlier this summer. The legislation now heads to the desk of President Trump who has indicated he will sign it.

NIADA Senior Vice President of Legal and Government Affairs Shaun Petersen praised Senate leadership for yesterday’s action.

“We applaud Senator Crapo and Senator McConnell for their efforts to shepherd this resolution through the Senate chamber,” Petersen said. “Their leadership in getting this resolution passed ensures consumers will continue to reap the benefits of arbitration while preventing the inevitable increase in credit costs that would have come.”

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“While I was excited to see the vote go our way, I was really proud of the actions by NIADA and dealers in Texas throughout the process.”

Jeff Martin, TIADA Executive Director

“While I was excited to see the vote go our way,” said Jeff Martin, TIADA Executive Director. “I was really proud of the actions by NIADA and dealers in Texas throughout the process. When NIADA started looking for someone to testify before the CFPB I knew the Texas dealers would step up. Our guys know the value of being involved legislatively because of our efforts here in Texas. Phil Lathrop set the stage three years ago testifying on behalf of independent dealers, and then we have taken a lobby group every year since to DC. Kudos to all the dealers across the country who made the trip to DC and donated to the PAC over the past three years.”

TIADA General Counsel Michael W. Dunagan recalled that this was not the first time independent dealers came together to spur Congress to act.

“Interestingly enough, there is precedent for congressional action to nullify an agency rule affecting the automobile sales industry,” Dunagan said. “In the late 1970s, the Federal Trade Commission proposed a rule that would create what we now know as the FTC Buyer’s Guide disclosure form. The proposed rule would have created a 72-hour cooling-off period for used car buyers, and would have required dealers to check on the Buyer’s Guide ‘O.K. or ‘Not O.K. as to various component systems, effectively creating a mandatory warranty. After a massive petition and letterwriting drive and lobbying effort in Congress by TIADA, NIADA, and the National Automobile Dealers Association, Congress passed legislation authorizing the veto of proposed regulations. The FTC, in anticipation of congressional action, withdrew the 72-hour cooling-off period and the ‘O.K-Not O.K.’ portion of the rule.”

“This time, it took an act of Congress, but we can continue to use arbitration agreements,” Lathrop said. “TIADA has got your back, keep your membership current, and tell others to join.”

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e-Tag Supplies —

In Stock for Immediate Shipment!

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feature

TIADA Day

at the Auction the

1 1) José Engler poses with HIADA President Rick Maroney at Manheim Houston.

2) Ahmed Belmeshkan and Wayne Meagher prepare for a day of recruiting at the TIADA booth.

I started helping with the recruitment process last year and that got me a trip to the NIADA convention in Vegas. While there, I got inspired to become more involved with my state association and to aim for higher recruitment goals. It looks like I’ll be going to NIADA in 2018 and this time I’ll bring home a Crystal Eagle award.

2017 was once again a busy year for TIADA recruiters as they made 21 different auctions and recruited a total of 273 new members. That is 40 more than last year! See page 26 for a list of the top recruiters who helped make this year so successful. TIADA would like to sincerely thank the following auctions for their support!

April 4 . . . . . . . . . . . . . . . . . . . . . San Antonio Auto Auction April 4 . . . . . . . . . . . . . . . . . . . . . . . . . . America’s AA Buda April 13 . . . . . . . . . . . . . . . . . . . . . . . . . ADESA San Antonio April 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . Manheim Houston April 18 . . . . . . . . . . . . . . . . . . . . . . . . Houston Auto Auction April 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADESA Houston May 2 . . . . . . . . . . . . . . . . . . . . . . . . . . America’s AA Dallas May 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manheim Dallas May 3 . . . . . . . . . . . . . . . . . . . . Alliance Auto Auction Dallas May 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manheim DFW May 10 . . . . . . . . . . . . . . . . . . . . . . . . Manheim San Antonio May 11 . . . . . . . . . . . . . . . . . . . . . Manheim Houston Hobby Sept 12 . . . . . . . . . . . . . . . . . . . . . . . . . . America’s AA Buda Sept 14 . . . . . . . . . . . . . . . . . . . . . . . . . ADESA San Antonio Sept 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . Manheim Houston Sept 19 . . . . . . . . . . . . . . . . . . . . . . . . Houston Auto Auction Sept 26 . . . . . . . . . . . . . . . . . America’s Auto Auction Dallas Sept 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manheim Dallas Sept 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manheim DFW Oct 4 . . . . . . . . . . . . . . . . . . . . . . . . . Manheim San Antonio Oct 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADESA Austin 22

2017

Tour

TIADA Top Recruiter José Engler

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3) Alliance Auto Auction Dallas General Manager Christopher Dean poses with recruiting superstar Wayne Meagher.

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4) Omid Ismail with Destin Motors won a free registration to a TIADA education seminar.

5) Ivan Sampayo of S.I.D. Motors won free registration to this year’s Annual Conference and Expo in San Antonio.

6) Khosro from Chase Motor Finance spun the prize wheel and won $50 cash at Manheim Hobby.

7) José explains the benefits of membership to a potential member at America’s Auto Auction in Dallas.

8) Jeff Dugger of Jeff Dugger Motor Co. braved the weather to attend the Manheim DFW auction and check-in at the TIADA booth. It paid off after he won $50 cash.

9) Potential members ask TIADA staff Teresa Orkun about the benefits of being a part of TIADA. 10) Top recruiter José Engler of Irving Motors in San Antonio talks with a $100 winner at ADESA SA. 11) Hareth Al-shalchi from Spotless Auto won $100 towards his buy/ sell fees.

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November 2017

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We love partnering with TIADA and its members. This organization truly helps our independent dealers through education and providing resources to our dealers.

We are always eager to partner with TIADA and its members.

Nicole Ponce-Graham, GM/Manheim DFW

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12) Two dealers spun the prize wheel and won $100 off their buy/sell fees.

13) Ahmed Belmeshkan works hard to recruit a new member at America’s Auto Auction in Dallas.

14) Wayne congratulates Kareem Alhasan of Ride & Drive motors who won a free conference registration at America’s Auto Auction in Dallas.

15) Tony Proud from Auto Union won a free registration to the Annual Conference & Expo in San Antonio at ADESA Houston.

16) Ken Roberts from Third Coast Auto Group won $50 at America’s Auto Auction in Buda.

17) Recruited by Ahmed Belmeshkan, Texas PreOwned Auto Group’s Mahmood Akhtar spun the wheel and won $50.

18) José Engler and TIADA Staff Cristina Fowler pose with America’s Auto Auction GM Robert Hammonds.

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It is always great to partner with TIADA on sale day. They are a great business partner and a great organization for our clients to gain insight and knowledge about their business.

Eddie Pope, GM/Manheim Houston

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1) J uan Cadena of Cadena’s Autos, Inc 2) K areem Narsingani of Yam Auto Sales 3) A lbert Sorola of Sorola Auto Sales 4) J erry Smith of HJ Smith Automobiles 5) Rawshanu Khan of Texas Auto LLC

Just Ge t One

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n his inauguration speech 2016 TIADA President Phil Lathrop famously challenged each member to “Just Get One” new member to join the association.

Ever since, TIADA has adopted this mantra and created the Just Get One campaign. Each dealer who recruits a new member receives a $10 gift card, a Just Get One lapel pin and a Phil Fan, a fan made in the likeness of Phil Lathrop himself. Dealers who recruit at least one member, then take a selfie with their Phil Fan and send it to TIADA are entered in a drawing to win $1,000. This year’s winner is 1 Juan Cadena from Cadena’s Autos. Thanks to all the members that entered and all of the others who helped grow the association by recruiting at least one person this year.

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Garage Liability Kevin Smith Insurance is now Tri-State Dealer Services. With expansion and coverages being available outside of Texas, we’ve changed our name to better suit the areas of our growing agency.

1-800-687-3236

Tri-State Dealer Services is one of the largest writers of Garage Liability in the state. We work with several A+ rated companies which offer exceptional rates to car dealers and repair shops. Call today for a “quick” 10-minute quote!

WE ALSO OFFER THESE COVERAGES:

8739 Davis Blvd.

Keller, TX 76248

800-687-3236 / Fax (817) 581-1921

November 2017

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F&I • Vehicle Service Contracts • GAP Insurance • Tire & Wheel Vehicle Protection Products • Property • Wreckers 2 Car Haulers • Cargo • Dealer Bonds • Personal Lines 25

2017 TIADA Inventory Resource Directory Nationwide Available Inventory compiled by Texas Dealer staff The 2017 TIADA Inventory Resource Directory was created to assist Texas independent dealers affected by Hurricane Harvey connect with auctions across the country that have available inventory. We would like to thank all the auctions that have reached out to be a part of this directory.

ALABAMA

CONNECTICUT

Southern Auto Auction America’s Auto Auction Birmingham

1046 AE Moore Drive, Moody, AL 35004 Phone: 205.640.4040 • Fax: 205.640.3071 Website: www.americasautoauction.com/ birmingham America’s Auto Auction offers a full spectrum of Dealers Services necessary to successfully complete the remarketing needs for both Buyers and Sellers. Here we understand the value of a customer, and know that every dealership is different with different needs. Sale Day: Wednesdays 11:15 AM (CT).

COLORADO

161 South Main Street, East Windsor, CT 06088 Phone: 860.292.7500 • Fax: 860.292.7598 Email: salescontacts@saa.com Website: www.saa.com Contact: Owner: Larry Tribble – Vice President: Garison Hudkins -VP/Operations: Rick Nadeau – Dealer Registration: Janet Lesniak – Dealer Sales Manager: Joe Derohanian 20 Lanes, Every Wednesday, EST 1947.

America’s Largest Independent Auction with 4,000+ vehicles offered every Wednesday.

Honda/Acura Remarketing, Nissan/Infiniti Remarketing, Hyundai/Kia Finance, Toyota Financial Services, GM Financial, Fusion Auto Finance, Ally, US Bank, Chase Off-Lease Subaru, Subaru of America, Remarketing by Element, Exeter, Lease Plan, Motor Lease, Volvo, U-Haul, Harley Davidson Financial, Services, Southeast Toyota Finance

ILLINOIS

America’s Auto Auction St. Louis

721 S 45th St., Centreville, IL 62207 Phone: 618.332.1227 • Fax: 618.332.1228 Website: www.americasautoauction.com/saintlouis America’s Auto Auction offers a full spectrum of Dealers Services necessary to successfully complete the remarketing needs for both Buyers and Sellers. Here we understand the value of a customer, and know that every dealership is different with different needs.

Sale Day: Thursdays 9:30 AM (CT)

Greater Rockford Auto Auction

5937 Sandy Hollow Rd., Rockford, IL 61109 Phone: 800.830.4722 Website: www.graa.net Contact: Keeley Capriola, 815-874-7800, kcapriola@graa.net Looking for vehicles? Buy online at www. graa.net or www.auctionpipeline.com.

750+ vehicles available online every Wednesday at 9 AM. 45 minutes west of Chicago. Buy outside of Texas and save! Call our friendly staff to assist you today!

LOUISIANA Dealers Auto Auction of the Rockies

7175 York Street, Denver, CO 80223 Phone: 303.289.7716 • Fax: 303.476.9018 Website: www.daarockies.com Contacts: Director of Sales: Brandon Fox, bfox@daarockies.com, 303-407-1255 Assistant Manager of Sales: Lori Martella, lmartella@daarockies.com, 303-407-1216 Fleet/Lease Manager: Danielle Runkle, drunkle@daarockies.com. 303-407-1202 Sale Day: Every Thursday at 9:00am MST Dealers Only Dealers Auto Auction of the Rockies is here to move your business forward with our dedicated sales team, 24/7 secure online access to auction account, onsite services to fuel your bottom line, & online sale services through Edge Pipeline & OVE. Visit www.daarockies.com for more details. See our ad on page 20 in Texas Dealer magazine

November 2017

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America’s Auto Auction Chicago

14001 South Karlov Ave., Crestwood, IL 60445 Phone: 708.389.4488 • Fax: 708.389.4558 Website: www.americasautoauction.com Look no further than America’s Auto Auction if you are looking for a state-of-the-art auction site in Chicago, Illinois. We feature a dealer sale every Tuesday at 1:00PM, Wednesday at 9:00AM, a live simulcast sale, and a highline auto auction for dealers at its greater Chicago location. Dedicated to serving each customer’s needs “the old fashioned way”. Sale Days: Monday Online Auction 4:00 pm (CT), Tuesdays 1:00 pm (CT) and Wednesdays 9:00 am (CT)

Americas Auto Auction Baton Rouge LLC

3960 Blount Rd., Baton Rouge, LA. 70807 Phone: 225.778.3737 • Fax: 225.778.4030 Website: www.americasautoauction.com Contact: Steve Van Every / svanevery@auctionbroadcasting.com Americas Auto Auction Baton Rouge has a sale every Thursday offering 500-600 vehicles featuring Santander, Chrysler Capital, Ally Financial, Credit Acceptance, Westlake Financial, Innovate/Cap Rock, GSA, ARI, Avis/Budget, Consolidated Recovery Asset Inc. and new and used car dealer consignment. We are a state of the art auction facility with full detail, mechanical, and body shop operations. Come see us!!

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MARYLAND

NEVADA

Manheim BaltimoreWashington

AutomobileMonitor.com powered by Locator Technologies

7120 Dorsey Run Rd., Elkridge, MD 21075 Phone: 410-796-8899 • Fax: 410-799-0512 Website: https://publish.manheim.com/en/ locations/us-locations/manheim-baltimorewashington.html Contact: Greta Stetson, Stetson/ greta.stetson@coxautoinc.com/410-471-6696 Manheim, North America’s leading provider of remarketing services, was established in 1945 as a wholesale vehicle auction operation. Manheim continues to set the industry standard for buying and selling used vehicles today through its 125 traditional and mobile auction sites across the world.

MASSACHUSETTS

7582 Las Vegas Blvd South, Suite 307 Las Vegas, NV 89123 Phone: 678.230.2796 Website: www.AutomobileMonitor.com Contact: 678-230-2796 AutomobileMonitor.com electronically monitors vehicles for lenders and notifies them electronically and instantly on all occurrences including tow, storage, awaiting export / import, collision, stolen, stolen recovery, title change, and more. Vehicle occurrence data comes from public safety, government, and private sector databases.

We monitor more than 30 million vehicles.

Free trial available. See our ad in the TIADA Weekly Update newsletter

NEW HAMPSHIRE Central Mass Auto Auction

12 Industrial Park Rd. East, Oxford MA 01540 Phone: 508.987.8396 • Fax: 508.987.6430 Website: www.cmaainc.com Contact: Luke Semmelrock – GM, luke@cmaainc.com 508-987-8396 Sale day Thursday – 8:30 Sale – Donations and Dealer Consignment in 4 Lanes – 10:00 Sale – Dealer Consignment – Fleet Lease and Bank in 6 Lane – Utility Sale – Selected 4th Thursday of Month. Online sale available through Pipeline. Auction Access available

Lynnway Greater Boston Auto Auction, Inc.

400 Charter Way, North Billerica, MA 10862 Phone: 781.596.8500 • Fax: 781.581.5033 Website: www.lynnwayautoauction.com Contact: Dana Ducal, Sales Manager 978.337.7762 Lynnway’s Greater Boston Auto Auction Inc. is celebrating its 20th anniversary. Lynnway serves New England and 40 states including Texas. With 1800 vehicles on Wednesdays 8:40am, 8-Lane simulcast and selling at a 70% sale ratio, Lynnway offers luxury, midsize sedans and trucks in every price range. Enjoy Lynnway’s friendly, world-class service. See our ad on page 22 in Texas Dealer magazine.

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PENNSYLVANIA

America’s Auto Auction Harrisburg

1100 South York St., Mechanicsburg, PA 17055 Phone: 717.697.2222 • Fax: 717.697.2234 Website: www.americasautoauction.com/harrisburg America’s Auto Auction offers a full spectrum of Dealers Services necessary to successfully complete the remarketing needs for both Buyers and Sellers. Here we understand the value of a customer, and know that every dealership is different with different needs. Sale Day: Thursdays 8:45 am (ET)

America’s Auto Auction Lancaster

1040 Commercial Ave., East Petersburg, PA 17520 Phone: 717.569.5220 • Fax: 717.569.3109 Website: www.americasautoauction.com/lancaster America’s Auto Auction offers a full spectrum of Dealers Services necessary to successfully complete the remarketing needs for both Buyers and Sellers. Here we understand the value of a customer, and know that every dealership is different with different needs. Sale Day: Wednesdays 9:00 am (ET)

Auto Auction of New England 8 Action Boulevard, Londonderry, NH 03053 Phone: 603.437.5700 Website: AANE.COM Every Thursday at 9:00 AM, thousands of vehicles, including cars, trucks, SUV’s, heavy equipment and recreational vehicles are offered through six lanes as we “Create Liquidity in the Automotive Marketplace”. We welcome you to come and experience a New Standard in Auction Excellence! Visit us at aane.com, and bid online!

NORTH CAROLINA

Lakeside Auto Group

10215 W Main Road, North East, PA 16428 Phone: 814.725.4507 Website: www.lakesideAUTO.COM Contact: Andy Gabler, 814-725-4507 X1124, writeitupandy@gmail.com, Josh Kennedy, 814-725-4507 X.1116, jkennedy@lakesidechevybuick.com

TENNESSEE

Greensboro Auto Auction & GAA Classic Cars

3907 W Wendover Ave., Greensboro, NC 27407 Phone: 336.299.7777 ext. 2401 Website: www.Greensboroaa.com Contact: Chrissy Chrissy Connor, chrissy@greensboroaa.com, or contact a Customer Care Representative at 800.772.9898 ext. 4 for assistance or questions.

Greensboro Auto Auction (GAA), the Southeast’s largest INDEPENDENT Dealer Exclusive Auto Auction, in Greensboro, NC. GAA offers over 2,500 vehicles every week from a wide variety of fleet, lease & bank accounts as well as dealer consignment. GAA has an in-house trucking company, Direct Transport to assist with your delivery needs.

ADESA Memphis

5400 Getwell Rd., Memphis, TN 38118 Phone: 901.365.6300 • Fax: 901.541.6886 Website: www.adesa.com/Memphis Contact: Kristen Baker/ Kristen.Baker@adesa.com ADESA Memphis’ auction provides registered dealers, brokers, automobile manufacturers, rental agencies, as well as corporate and government fleets with a complete vehicle remarketing solution in Tennessee.

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Airport Auto Auction

1733 Chandler Rd., Louisville, TN 37777 Phone: 865.970.9600 • Fax: 865.970.9603 Email: info@airportautoauction.com Website: www.airportautoauction.com/ Contact: TA Alleman, talleman@airportautoauction.com Airport Auto Auction is an independent auto auction located in the beautiful foothills of the Great Smoky Mountains. We offer weekly dealer-only auctions every Thursday afternoon, and we pride ourselves in our personal, down-home customer service. That is why we are considered The Best Little Auction House in TN.

ALLIANCE AUTO AUCTION OF TEXAS Alliance Auto Auction is a rapidly growing family of auto auctions with locations in Abilene, Dallas, Longview and Waco TX. Our team started Alliance in 2011 to bring trusted relationships back to the core of the auto auction business. Join the Alliance!

Alliance Auto Auction Abilene 6657 US Hwy 80 W., Abilene, TX 79605 Phone: 325.698.4391 • Fax: 325.691.0263 Website: www.allianceautoauction.com Contact: Brandon Denison brandon.denison@allianceautoauction.com

Alliance Auto Auction Dallas

9426 Lakefield Blvd., Dallas, TX 75220 Phone: 214.646.3136 • Fax: 469.828.8225 Website: www.allianceautoauction.com Contact: Christopher Dean, christopher.dean@allianceautoauction.com

TEXAS

Alliance Auto Auction Longview ADESA OF TEXAS ADESA provides whole car auction solutions with auction sites strategically located near large concentrations of used vehicle dealerships. Each site is a multi-lane, drivethrough facility that hosts at least one vehicle auction per week. See our ad on the inside front cover of Texas Dealer magazine

ADESA Austin, Inc.

6000 SE Loop 281, Longview, TX 75602 Phone: 903.212.2955 • Fax: 903.212.2956 Website: allianceautoauction.com Contact: Chris Barile, chris.barile@allianceautoauction.com

Alliance Auto Auction Waco

15735 North Interstate 35, Elm Mott, TX 76640 Phone: 254.829.0123 • Fax: 254.829.1298 Website: allianceautoauction.com Contact: James Barron, james.barron@allianceautoauction.com

2108 Ferguson Lane, Austin, T X 78754 Phone:512.873.4000 • Fax: 512.873.4022 Website: www.adesa.com Contact: Rich Levene, rich.levene@karauctionservices.com

ADESA Houston

4526 N. Sam Houston, Houston, TX 77086 Phone: 281.580.1800 • Fax: 281.580.8030 Contact: Mark Lindenmuth, mark.lindenmuth@adesa.com

ADESA San Antonio

200 S. Callaghan Rd., San Antonio, TX 78227 Phone: 210.434.4999 • Fax: 210.431.0645 Contact: Clifton Springer, clifton.springer@adesa.com

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America’s Auto Auction offers a full spectrum of Dealers Services necessary to successfully complete the remarketing needs for both Buyers and Sellers. Here we understand the value of a customer, and know that every dealership is different with different needs. See our ad on page 4 in Texas Dealer magazine

America’s Auto Auction Austin 16611 IH-35, Buda, TX 78610 Phone: 512.268.6600 • Fax: 512.268.6607 Website: www.AmericasAutoAuction.com Contact: John Swofford, john.swofford@americasautoauction.com

America’s Auto Auction Dallas 2190N Loop 12, Irving, TX 75061 Phone: 972.445.1044 • Fax: 972.591.2742 Website: www.AmericasAutoAuction.com Contact: Robert Hammonds, robert.hammonds@americasautoauction.com

America’s Auto Auction Houston

1826 Almeda Genoa Rd., Houston, TX 77047 Phone: 281.819.3600 • Fax: 281.819.3601 Website: www.americasautoauction.com Contact: Rob Frazier, rob.frazier@americasautoauction.com

America’s Auto Auction North Houston

1440 FM 3083, Conroe, TX 77301 Phone: 936.788.2881 • Fax: 936.788.2842 Website: www.americasautoauction.com Contact: Buddy Cheney, buddy.cheney@americasautoauction.com

ADESA Dallas

3501 Lancaster Hutchins Rd., Hutchins, TX 75141 Phone: 972.873.4000 • Fax: 972.284.4799 Website: www.adesa.com Contact: Bob Bannister, bob.bannister@adesa.com

AMERICA’S AUTO AUCTION OF TEXAS

America Can! Cars for Kids

7100 Marvin D Love Frwy., Dallas, TX 75237 Phone: 972.274.5437 • Fax: 214.944.1950 Website: www.carsforkids.org Contact: Erica Black, eblack@carsforkids.org Texas Can Cars is a charity auction with proceeds benefiting the Can Academy Schools. America Can! is the only charity owned and operated car donation program that 100 percent of the net proceeds go directly to support Texans Can! Academies.

Auctions are held at 9 a.m. every Saturday.

Big Valley Auto Auction

4315 N. Hutto Road, Donna, TX 78537 Phone: 956.461.9000 • Fax: 956.461.9005 Website: www.bigvalleyaa.com Contact: Lisa Franz, General Manager WHEN YOU’RE HERE, YOU’RE FAMILY! With a dealer base of more than 2000 registered dealers, Big Valley Auto Auction offers the best Customer Service in South Texas and a world class experience in the Auction industry. Big Valley Auto Auction offers a variety of services from transportation to inspections on vehicles as well as online bidding. Register with us online or come by to our location and register with us today!

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Heart of Texas

C.M. Company Auctions

2258 S. Treadaway, Abilene, TX 79602 Phone: 325.677.3555 • Fax: 325.677.2209 Website: www.cmauctions.com Contact: Gregory Chitum C.M. Company Auctions is committed to providing the best possible auction experience for our customers. We pride ourselves in leading the industry by providing quality and innovative liquidation services with honesty and fairness. C.M. Company Auctions conducts 52 wholesale dealer auto auctions per year, held every Thursday at 10 a.m.

Auto Auction

Heart of Texas Auto Auction

2508 Old Marlin Hwy. 6, Waco, TX 76705 Phone: 254.755.7713 • Fax: 254.755.7746 Website: www.heartoftexasautoauction.com Contact: Allan Wichkoski, hotaa1@aol.com The Heart of Texas Auto Auction is Waco’s oldest and most reliable auto auction serving central Texas dealers for 26 years.

Houston AA

Corpus Christi Auto Auction

13510 Toepperwein, San Antonio, TX 78233 Phone: 361.767.4100 • Fax: 361.767.9840 Website: www.CorpusChristiAutoAuction.com Contact: Wade Walker, wwalker@saaatx.com Corpus Christi Auto Auction prides itself on quality and convenience, boasting an array of dealer services that include vehicle transportation, value detailing, an affordable mechanic shop, and post-sale inspections.

Online auctions are held in conjunction with live

6767 North Freeway, Houston, TX 77076 Phone: 713.328.0723 • Fax: 713.644.0889 Website: www.houstonautoauction.com Contact: Tim Bowers, timbowers@houstonaa.com The Houston Auto Auction is a Dealer-Only Auction held every Tuesday at 1 p.m. A variety of sellers includes Local Dealers; Bank/Credit; on Entities; Oil/Gas/Utility and Fleet/Lease companies.

7930 Artcraft Road, El Paso, TX 79932 Phone: 915.496.6052 • Fax: 915.587.6701 Website: www.epiaa.com Contact: Luke Pidgeon, luke@epiaa.com El Paso Independent Auto Auction is a full service, in-lane & online wholesale auto auction.

See our ad on page 10 in Texas Dealer magazine GREATER TYLER

AUTO AUCTION

Greater Tyler Auto Auction

11654 Hwy. 64 W, Tyler, TX 75704 Phone: 903.597.2800 • Fax: 903.597.3848 Website: www.greatertylerautoauction.com Contact: Wade Walker, officemanager@greatertyleraa.com The Greater Tyler Auto Auction has been a fixture in the East Texas, West Arkansas and West Louisiana auto industry since 2001. Our staff specializes in all aspects of dealer needs; from title work and seller payment to buyer financing and arbitration. Auctions are held every Tuesday at 5 p.m. buyer financing and arbitration.

Auctions are held every Tuesday at 5:00 p.m.

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4226 East Main Street Grand Prairie, TX 75050 Phone: 972.522.5000 • Fax: 972.522.5090 Website: www.iaai.com Contact: Jennifer Wessner, jwessner@iaai.com

IAA – Houston

16602 East Hardy Rd., Houston, TX 77076 Phone: 281.443.1300 • Fax: 281.443.4433 Website: www.iaai.com Contact: Louis Cappi, lcappi@iaai.com

IAA – Houston

2535 West Mt. Houston, Houston, TX 77038 Phone: 281.847.4700 • Fax: 281.847.4799 Website: www.iaai.com Contact: Michelle Casper, mcasper@iaai.com

IAA – Longview

5577 Highway 80 East, Longview, TX 75605 Phone: 903.553.9248 • Fax: 903.553.0210 Website: www.iaai.com Contact: Robert Dunning, rdunning@iaai.com

IAA – Lubbock

5311 N. CR 2000, Lubbock, TX 79415 Phone: 806.747.5458 • Fax: 806.747.5472 Website: www.iaai.com Contact: Lori Davee, ldavee@iaai.com

IAA – Odessa

IAA OF TEXAS El Paso Independent Auto Auction

IAA – Grand Prairie

Insurance Auto Auctions, Inc. is one of the leading North American salvage auto auctions with the largest facility footprint, strong buyer base and high auction returns. Our exclusive focus on the automotive total-loss industry and over 150 corporate owned facilities across the United States and Canada provide Sellers and Buyers with the best solution to process and acquire total-loss, recovered-theft, fleet lease, dealer trade-in and collision damaged rental vehicles.

IAA – Austin

2191 Highway 21 West, Dale, TX 78616 Phone: 512.385.3126 • Fax: 512.295.6666 Website: www.iaai.com Contact: Geoffrey Rabb, grabb@iaai.com

IAA – Corpus Christi

4701 Agnes Street, Corpus Christi, TX 78405 Phone: 361.881.9555 • Fax: 361.887.8880 Website: www.iaai.com Contact: Adrian Serrano, aserrano@iaai.com

IAA – Donna

900 N. Hutto Road, Donna, TX 78537 Phone: 956.454.8393 • Fax: 956.464.9005 Website: www.iaai.com Contact: Ydalia Sandoval, yssandoval@iaai.com

IAA – El Paso

14651 Gateway Blvd. W., El Paso, TX 79932 Phone: 915.587.6700 • Fax: 915.587.6700 Website: www.iaai.com Contact: Jorge Resendez, jrresendez@iaai.com

701 W. 81st Street, Odessa, TX 79764 Phone: 432.550.7277 • Fax: 432.366.8725 Website: www.iaai.com Contact: Barbara Hallmark, bhallmark@iaai.com

IAA – San Antonio

11275 S. Zarzamora, San Antonio, TX 78224 Phone: 210.434.4999 • Fax: 210. 662.3113 Website: www.iaai.com Contact: Brian Sell, bsell@iaai.com

IAA – Wilmer

204 Mars Road, Wilmer, TX 75172 Phone: 972.525.6401 • Fax: 972.525.6403 Website: www.iaai.com Contact: Henry Valenzuela, hvalensuela@iaai.com

Lufkin Dealers

Auto Auction Lufkin Dealers Auto Auction

2109 N. John Redditt Drive, Lufkin, TX 75904 Phone: 936.632.4290 • Fax: 936.632.4218 Contact: Wayne Cook, lufkinauction@yahoo.com Lufkin Dealers Auto Auction is a fixture in the East Texas and West Louisiana auto industry. We excel in remarketing vehicles for banks, title loan companies and other repossessions, and pride ourselves on exceptional customer service. Auctions are held every Thursday at 6 p.m.

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Manheim, Inc. is the leading provider of vehicle remarketing services, connecting qualified buyers and motivated sellers to achieve results. See our ad on the Back Cover of Texas Dealer magazine

Manheim Dallas

5333 W. Kiest Blvd., Dallas, TX 75236 Phone: 214.467.6242 Fax: 214.467.5674 Website: www.manheim.com Contact: Rich Curtis, rich.curtis@coxautoinc.com

Manheim Dallas Fort Worth

12101 Trinity Blvd., Fort Worth, TX 76040 Phone: 817.399.4000 Fax: 817.399.4251 Website: www.manheim.com/locations/DFWA Contact: Nicole Graham-Ponce, nicole.graham@coxautinc.com

Manheim El Paso

485 Coates Drive, El Paso, TX 79932 Phone: 915.833.9333 Fax: 915.581.9645 Website: Manheim.com Contact: Marcos Martinez, marcos.martinez@coxautoinc.com

Manheim Houston

14450 West Road, Houston, TX 77041 Phone: 281.955.4667 Fax: 281.955.4649 Website: www.manheim.com Contact: Eddie Pope, eddie.pope@coxautoinc.com

Manheim San Antonio

2042 Ackerman Road, San Antonio, TX 78219 Phone: 210.661.4200 Fax: 210.662.3197 Website: www.manheim.com Contact: Mike Browning, mike.browning@coxautoinc.com

M RE

MANHEIM OF TEXAS

10

%

YOY

GROWTH

FLEXIBILITY WHEN IT COMES TO CUSTOMIZED LINES OF CREDIT* ABDOU EL ASSAL | BEAVERTON CAR CO BEAVERTON, OR

Manheim South Houston

9605 Galveston Rd., Houston, TX 77034 Phone. 713.948.0001 Fax: 713.948.0300 Website: www.manheim.com Contact: Darren Slack, arren.slack@coxautoinc.com

Smart. Simple. Fast.

Learn how Abdou gets MORE at nextgearcapital.com

Manheim Texas Hobby

8215 Kopman Road, Houston, TX 77061 Phone: 713.649.8233 Fax: 713.640.6381 Website: www.manheim.com Contact: Darren Slack, darren.slack@coxautoinc.com

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*This testimonial was received via interview, audio and/or video submission. This testimonial is based on this dealer’s individual experiences, reflecting real life experiences of a NextGear Capital dealer. NextGear Capital does not claim they are typical results that dealers generally will achieve. This dealer’s experiences may not be indicative of future performance or success of any other dealers. Some of the testimonial has been shortened so the whole message is not displayed due to length and/or relevance.

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Metro Austin Auto Auction

8605 Cullen Lane, Austin, TX 78748 Phone: 512.282.7900 • Fax: 512. 282.8165 Website: www.metroautoauction.com Contact: Brent Rhodes Metro Austin Auto Auction operates a monthly vehicle auction that is open to the public. We also have a great selection of BUY IN NOW vehicles. The auction is held on the 3rd Saturday of every month at 9:00 a.m.

Rockwall Auto Auction

1810 East I-30, Rockwall, TX 75087 Phone: 972.771.9919 Contact: Frank Post, frankp@rfjauto.com Rockwall Auto Auction has always held true to its standards of excellence and uncompromising focus on customer satisfaction. Our mission is to offer total commitment to our customers, earn your trust, and work hard to maintain it. Dealer auctions are every Tuesday night at 7 p.m.

Metro Dallas Auto Auction

1836 Midway Road, Lewisville, TX 75056 Phone: 292.0900 • Fax: 972.492.0944 Website: www.metroaa.com Contact: Scott Stalder Metro Auto Auction is a premier auction group serving auto dealers in the greater Phoenix and Dallas areas. It is our pleasure to provide you with the kind of quality and service you can only find at Metro! The auction is held every Tuesday at 9:00 a.m.

Texas Lone Star Auto Auction

220 Country Club Drive Carrollton, TX 75006 Phone: 214.483.3597 • Fax: 214.483.3814 Website: www.tlsaa.com Contact: Jeff Dunning, Jr., jeffjr@tlsaa.com Texas Lone Star Auto Auction Carrollton has 30-plus years of experience assisting Franchise Dealerships with the sale and disposal of wholesale vehicles to other licensed dealers at auction. The auctions are held every Tuesday and Thursday @ 2:00 p.m.

WASHINGTON San Antonio Auto Auction

13510 Toepperwein Road San Antonio, TX 78233 Phone: 210.298.5477 • Fax: 210.298.5484 Contact: Brandon Walston, adietze@saaatx.com Website: www.SanAntonioAutoAuction.com Continuously striving to make customer service the number one priority, San Antonio Auto Auction’s reputation is one of integrity, allegiance, quality and expertise. Dealer auctions are held online and in the lanes every Tuesday at 9:30 a.m. Fresh dealer trades are hosted Thursdays at 1:30 p.m.

BLACK GOLD LANE Featuring Gold & Silver Certified Units

Want to run your cars in this lane?

Contact our Sales Team @ (405) 947-2886 Spots fill up fast!

MCCONKEY AUCTION GROUP DAA Northwest | KCI Kansas City | DAA Seattle

2215 South Hayford Road Spokane, WA 99224 Phone: 509.244.4500 • Fax: 509.244.8244 Email: dpendergraft@daanw.com Contacts: David Pendergraft, Doug Doll, Dave Blake Website: www.McConkeyAuctions.com The McConkey Auction Group consists of DAA Northwest, KCI Kansas City and DAA Seattle. The three independent auctions feature consignment from virtually every major national account. Additionally, DAA Northwest and DAA Seattle feature 800+ late model trucks & SUVs each week.

Buy in-lane or online via Edge Simulcast.

See our ad in the TIADA Weekly Update e-newsletter.

1028 S. Portland Oklahoma City, OK 73108 www.daaokc.com

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Please Welcome Our Newest TIADA Members DEALER MEMBERS A Motor Sales & Finance LLC Ahmad Elashqa 5630 San Pedro Ave. San Antonio, TX 78212 Ace Motors Anthony Herron 2928 Cherry Valley Blvd.

Dallas, TX 75115 Addison AutoPlex Sameh Dides 4103 Billy Mitchell Drive Addison, TX 75001 AI Automotive Group LLC Adam Manning 5820 E Berry Street Fort Worth, TX 76119 Alamo Auto Reza Khaladj-Esmaiz 112 Wagon Trail Rd Shavano Park, TX 78231 Alamo Dealer LLC Walter Alvarez 4700 San Pedro Ave San Antonio, TX 78212 Alcibar Enterprises Inc Thomas Lopez 718 W. Hildebrand Ave. San Antonio, TX 78212 AllStar Import and American Auto Parts Babak Zirakchi 7701 Mansfield Hwy Kennedale, TX 76060 AT Financial Inc. Amer Tannous 9215 Broadway St, Ste 117 Pearland, TX 77584 Auto Depots Joel Sabillón 13614 Sunstream Ct. Houston, TX 77082 Auto Limits Sami Alnoubani 1400 N. Belt Line Rd., Ste. 100 Irving, TX 75061 Autos Urteaga Alfredo Urteaga 2481 Courage St. Brownsville, TX 78521 Best Buy Auto Inc. Mohd Aljhajeid 2109 W. Division Street Arlington, TX 76012 Cal Auto Trade Alfredo Calderon 5110 West Jefferson Blvd Dallas, TX 75211 Capital Auto Finance Adnan Memon 5615 Gemstone Park Rd Richmond, TX 77407 Car Hunters LLC Mike Willis 12695 Lebanon Road Mt. Juliet, TN 37122 November 2017

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Carlo Motors – Branch Jesus Torresdey 1103 SW Military Dr. San Antonio, TX 78221 Carlo Motors, Inc. Jesus Torresdey 1103 SW Military Dr. San Antonio, TX 78221 CarTech Enterprises Victor Seylan 11027 SW Freeway Houston, TX 77074 CarXpert Auto Sales Raed Arrabi 20506 Oxbow Park Lane Katy, TX 77450 Carz of Texas Auto Sales Hani Hammad 2314 Fountain Way San Antonio, TX 78248 Chase Auto Finance – Branch Iraj Afghani 2518 Berry Rd Houston, TX 77093 Commercial Finance Inc. Ali Harandi PO Box 800155 Houston, TX 77080 Dallas Drive Lawand Shamdeen 1525 Mariposa Dr, Ste. 100 Mesquite, TX 75150 DFW Auto Mart Zia Rahman 411 E Irving Blvd Irving, TX 75060 Generation Auto Center LLC Juan Macias 314 N. General McMullen Dr. San Antonio, TX 78237 Giomel Motors Fidel Escobar 10427 Perrin Beitel Rd, Ste. 102 San Antonio, TX 78217 Goody Car & Tires Nayef Younis 5310 Umbrella Pine Ct Arlington, TX 76018 Gustavo Ruiz Vega Yucatan #2902 Nuevo Laredo, -- 88190 Heartland Sales Inc. Jerald Johnson 8710 Empress Row Dallas, TX 75247 Heavy Foot Motors Luis Cancino 4802 Blanco Road San Antonio, TX 78212 Hertel Auto Group Craig Hertel 2843 White Settlement Road Fort Worth, TX 76008 Importadora Dallas Jorge Perez 11627 Seagoville Road Balch Springs, TX 75180

D e a l e r

JSC Investments, LLC Josh Chandler 2200 Provine St Fort Worth, TX 76103 K 1 Motors LLC Karim Gaona Abraham 1203 basse Rd. San Antonio, TX 78212 Katy Auto Group Michael Kirby 1322 FM 1463 Rd Katy, TX 77494 Lemanz Motors Arturo Aleman 5507 Enrique M. Barrera Pkwy San Antonio, TX 78227 Luxury Auto Inc. Ray Alavi 3959 E. Lancaster Fort Worth, TX 76103 Mansfield Motors Mark Petta 299 South Main Mansfield, PA 16933 Marcos Auto Sales Marco Urdanta 3116 NE 28th St. Fort Worth, TX 76111 Millennium Auto Mart Awad Abdelrazzaq 1810 Enero Park San Antonio, TX 78230 Morales Motors Corp Luis Morales 3805 Southmost Rd. Brownsville, TX 78521 North Texas Auto Finance Bilshtigar Haji 2124 W. Kingley Road Garland, TX 75041 OSATX1, dba One Stop Auto Credit Lee Jackson 208 W I-240 Oklahoma City, OK 73139 Perrett Auto Sales – Branch Ismael Perrett 13402 Peoria St. Houston, TX 77015 Perrett Auto Sales – Main Ismael Perrett 13402 Peoria St. Houston, TX 77015 Prime Motors Mohamad Hussein 4443 NE Park Ct Lees Summit, MO 64064 Progressive Auto Plex Victor Rodriguez 1002 W Hildebrand Ave. San Antonio, TX 78201 Progressive Auto Plex – Branch Victor Rodriguez 731 Hildebrand Ave. San Antonio, TX 78201

Pure River LLC Leland Caldwell 1093 CR 456 Princeton, TX 75407 R & D Motors Rolando Lozano 1004 Oceano Circle Brownsville, TX 78521 Ranger Auto Sales James Wolfe 3854 Old Lorena Rd. Lorena, TX 76655 RideTime LLC Shivan Ibrahim 202 Main St. Garland, TX 75040 San Antonio International Motors Miriam Beristain 1130 Basse Rd San Antonio, TX 78212 Signature Leasing Daniel Driskell 9606 North Mopac, Ste. 150 Austin, TX 78759 Specialty Motors of Austin Jorge Ramirez 1101 Clermont Ave Austin, TX 78702 Tedesco Motors Anthony Tedesco 922 W. Division Street Arlington, TX 76012 Texas Cars of Addison Sameh Dides 4103 Billy Mitchell Drive Addison, TX 75001 Texas Select Autos Mohammed El-Ghoul 105 W. University Dr. McKinney, TX 75069 Today Not Tomorrow Robert Brown 3105 Sumac Drive Pearland, TX 77584 Top Gear Motorcars Iraj Afghani 6060 Southwest Fwy Houston, TX 77057 Trinity Finance Oluseye Molehin 11016 S. Pipeline Euless, TX 76040 Truck Sport Imports Robert Eschenburg 4802 S. Congress Ave. Austin, TX 78745 Turbo360 Inc Farhan Majid 1101 S Hwy 78 Wylie, TX 75098 Vidal Auto Sales Martin Gutierrez 601 W. Main St. Mesquite, TX 75149

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on the cover

7 1 0 2 r e b m e M r D e a l e R e s u l ts S u rvey

F

or the first time since 2014, we surveyed our dealer members in order to better understand and represent them.

Only through knowing your business needs and practices can the association effectively provide the services dealers want and effectively advocate on their behalf. It was through asking these survey questions that TIADA staff were able to learn that information.

A total of 835 members were initially sent an online survey. We were seeking statistically valid results with a confidence level (CL) of 95% and a confidence interval (CI) of 4. In order to obtain these goals we needed 357 answers. Of those that received the survey, 158 completed it online. An additional 199 responses were obtained via telephone from Triton Polling.

The survey questions are presented alongside the results from the 2014 survey for comparison if available. These represent just a sample. The full survey can be found online at txiada.org. Simply sign in with your member login and search for Dealer Survey in the Knowledge Base.

Business Details

2014

2017

has the business in operation?

How long has How thelong business beenbeen in operation?

35%

More than 20 years

40%

10% 10%

16-20 years

12% 11%

11-15 years 6-10 years

19%

14% 14%

2-5 years

16%

10% 9%

Less than 2 years 0

5%

10%

15%

20%

25%

30%

35%

40%

many retail locations (lots) does the dealership have?

HowHow many retail locations (lots) does the dealership have?

10+

<1% <1%

6-10

1% 1%

5

<2% 0%

4

1% 1% 4% 4%

3

14% 13%

2

79% 81%

1 0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

A pproximately how many total employees Approximately how many total employees work at the dealership? work at the dealership?

100+

<1% <1%

51-100

1% 1%

3% 2%

31-50

4% 4%

21-30

3%

16-20

5% 8% 8%

11-15

21% 22%

6-10

34%

3-5 1-2

26%

22% 0%

5%

10%

15%

20%

36%

25%

30%

35%

40%

(Survey results pgs 34-40) 34

T e x a s

D e a l e r

November 2017

Vehicle Financing

2014

2017

On average, how many total vehicles do you hold in inventory?

On average, how many total vehicles do you hold in inventory?

1% <1%

500+

<2% 1%

301-500

3%

201-300

4% 13%

101-200

10%

What’s included:

11% 11%

76-100

13%

51-75

15% 37%

21-50

33% 13%

11-20

16% 9%

10 or less

10% 0%

5%

10%

15%

20%

25%

30%

35%

40%

Approximately what percentage of your sales are the following: (Percentages represent the average response given across all respondents.)

Approximately what percentage of your sales are the following: (Percentages represent the average response given across all respondents.)

Funding for receivables You collect or We collect

26%

Cash (no lender)

22%

Floorplan Lines

19%

Customer-arranged financing (no dealer assistance provided)

17%

Simplified Insurance tracking

42%

Dealer-arranged financing through third party lenders

34%

70%

In-house financing (BHPH)

63% 0%

10%

20%

30%

40%

50%

60%

70%

80%

Is your primary line of business buy here, pay here?

training

Is your primary line of business buy here, pay here?

DBA - AmAc Acceptance corporation in texas

69%

Yes

reports package

61%

31%

No

39%

0%

10%

November 2017

20%

T e x a s

30%

D e a l e r

40%

704-882-7100 ext. 7509 50%

60%

70%

80%

AcemotorAcceptAnce.com 35

Vehicle Financing

2014

2017

is the average down payment you receive at What is the average What down payment you receive at delivery per vehicle? delivery per vehicle?

1%

$5,000+

3% 4%

$3,001-$5,000

3% 7%

$2,501-$3,000

5% 12%

$2,001-$2,500

10% 25%

$1,501-$2,000

21% 27%

$1,001-$1,500

29% 17%

$501-$1,000

20% 7%

$500 or less

9% 0%

Inventory

2014

5%

10%

15%

20%

25%

30%

35%

2017

How is the inventory ďŹ nanced? were How is the inventory financed?

(Respondents were allowed to(Respondents select more than one answer.) allowed to select more than one answer.)

73%

Cash

58% 38%

Floor Plan

40% 29%

Bank/credit union

18% 8%

Other

15% 0%

36

10%

20%

30%

40%

50%

60% T e x a s

70%

D e a l e r

80% November 2017

Inventory

2014

2017

Approximately whatofpercentage inventory do following you acquire from the following Approximately what percentage your inventoryofdoyour you acquire from the sources:

sources: (Percentages represent the average response given across all respondents.)

(Percentages represent the average response given across all respondents.)

Other

27%

17%

Recycled repossessions

9%

Public individuals

10%

14% 13%

Wholesale dealers

25%

17%

Other retail dealers

29%

17%

Trade-ins

10%

Other online sources (Eg. OVE, DealerBlock, etc)

5%

13%

8%

Wholesale live auctions- online (Eg. Simulcast, LiveBlock, etc.)

24% 25%

Wholesale live auctions - in person

67% 66% 0%

Vehicle Specs

2014

10%

20%

30%

40%

50%

60%

70%

2017

How old are most of the vehicles sold at your dealership?

How old are most of the vehicles sold at your dealership?

10%

10+ years

14% 60%

6-10 years

58% 27%

3-5 years

24% 3%

0-2 years

4% 0%

November 2017

10%

T e x a s

D e a l e r

20%

30%

40%

50%

60%

70%

37

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2014

2017

What is the average finance rate (as an APR)?

What ischarge the average ďŹ nance charge rate (as an APR)? <1% <1%

More than 26%

18%

23-26%

23%

19-22%

26%

28%

15-18%

32% 7%

11-14% 0-10%

3%

0%

10%

5%

5% 0%

34%

5%

7%

10%

15%

20%

25%

30%

35%

40%

a lienholder,options what insurance do your customers have? were allowed to select more than one answer.)

As a lienholder, whatAs(Respondents insurance do youroptions customers have? (Respondents were allowed to select more than one answer.)

8%

Insurance is not required

10% 2%

Debt cancellation agreement

4% 14%

Collateral protection insurance

24% 88%

Customer must maintain full coverage

82% 0%

10%

20%

30%

40%

What is the average number of active accounts in your portfolio?

3,001-5,000

1% 1%

$35M+

<1% <1%

$25M-$35M

1,001-2,000

4%

29%

November 2017

5%

10%

15%

T e x a s

5% 5% 5% 6% 6% 22% 20%

$1M-$3M

0-100 0%

3%

$3M-$5M

14% 13% 34%

20%

25%

D e a l e r

30%

42%

34% 35%

100%

2% 3%

$5M-$10M

101-350

90%

1% 1%

$10M-$15M

6%

351-500

80%

2% 1%

$15M-$25M

8% 8%

501-1,000

70%

What is the average principal balance of your portfolio?

2% 3%

2,001-3,000

60%

What is the average principal balance of your portfolio?

What is the average number of active accounts in your portfolio?

5,000+

50%

16% 15%

$5001K-$1M

43% 44%

0-$500k

40%

45%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

39

Business Income

2014

2017

Approximately how manyhow vehicles do you retail in an month?

Approximately many vehicles doaverage you retail in an average month?

1% 1%

200+

3% 3%

101-200 2%

76-100

3%

51-75

4% 4%

41-50

4%

31-40

5% 9%

5% 7%

26-30 21-25

12% 11%

8%

15% 14% 15%

16-20 11-15

18% 28% 28%

0-10 0%

5%

Business Expense

2014

10%

15%

20%

25%

30%

2017

percentage of your advertising dollars are spent on ApproximatelytheApproximately what percentagewhat of your advertising dollars are spent on the following: following: (Percentages represent the average response given across all

(Percentages represent the average response given across all respondents.)

respondents.)

Other 3rd party advertising

8%

Other online advertisement

29%

Craigslist

27%

TrueCar.com

6%

CarGurus.com

19%

Cars.com

14%

AutoTrader.com

15%

Google ads

11%

Facebook ads

23%

Search Engine Optimization

18%

Referral programs

19%

Outdoor ads (billboards, kiosks, etc.)

8%

Auto magazines

10%

ClassiďŹ ed newspapersâ&#x20AC;Ś

14%

Mainstream newspaper

9%

Radio

9%

Cable TV

4%

Regular TV

5%

We do not advertise

66% 0%

40

10%

20%

30%

40%

50% T e x a s

60% D e a l e r

70% November 2017

TIADA Membership Application

2018

Business Name: ____________________________________________ Select one:

Dealer Member

Associate Member

Contact Person: ____________________________________________ Address: __________________________________________________ City: _________________________________________ State: _______

TIADA texas independent automobile dealers association

TIADA texas independent automobile dealers association

2018 TIADA Membership Dues: Pay full amount today and receive the rest of 2017 for free.

Zip: __________________ County: _____________________________ E-mail address: _____________________________________________ Phone: _______________________ Fax: ________________________

$499 OR join our monthly payment plan of

$41.58 per month *Membership good through 12/31/2018

Dealer P Number: ___________________________________________

(Dues include NIADA membership and local chapter membership where applicable.)

Who referred you to TIADA? __________________________________ Mailing Address (if different from above): __________________________________________________________ City: _________________________ State: _______ Zip: ___________

PLEASE INDICATE PAYMENT METHOD: Check or Money Order payable to TIADA Check # __________ Credit Card Card Number: __________________________________________________ Sec.Code: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Expiration Date: ____________ Monthly Payments - $41.58 per month Via Credit Card (Please enter card information above) Via Bank Draft (Authorization Agreement required - contact state office)

Mail or Fax Application To: TIADA Membership Services, 9951 Anderson Mill Rd., Suite 101, Austin, TX 78750 FAX 512.244.6218

www.txiada.org

512.244.6060

Dues are not deductible as charitable contributions for income tax purposes but may be deductible as miscellaneous itemized deductions, subject to IRS restrictions. It is estimated that 20 percent of your dues dollars is used for lobbying activities and is therefore not deductible.

November 2017

T e x a s

D e a l e r

41

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www.teiinsurance.com 42

T e x a s

D e a l e r

November 2017

Local Chapters

Upcoming Events TIADA DEALER ACADEMY Online Registration available at www.txiada.org

December 2017 4 BHPH Compliance:

OTHER TIADA EVENTS January 2018 1 5 Board of Directors Meeting

Austin, TX

A Comprehensive Workshop Houston, TX

Credit Reporting Compliance Online

resource guide www.txiada.org Members can log in with their username/password and access our Dealer Member Directory, Legislative Action Center, Legal Consultation Service and much more. Register for all upcoming TIADA events online at the Calendar of Events; access our online membership application; find contact information for all our Local Chapters, and find many additional resources at our Knowledge Base.

Texas Department of Motor Vehicles 888.368.4689 www.txdmv.gov Office of Consumer Credit Commissioner 800.538.1579 www.occc.state.tx.us November 2017

T e x a s

D e a l e r

FORT WORTH Mark Jones MCMC 817.703.7973 mjones@mcmcauto.com Meeting – 4th Thursday of Jan–May and Sep–Oct DALLAS COUNTY Eddie Hale Neighborhood Autos 940.539.2272 ehale@neighborhoodautos.com Meetings as needed/TBD

January 2018 2 5 Virtual Workshop:

The TIADA Website:

VICTORIA Billy Jurkash Northpoint Auto Sales, Inc. 361.655.9191 npas@att.net Meeting – 1st Monday (Monthly)

Texas Comptroller 800.252.1382 www.window.state.tx.us NIADA 800.682.3837 www.niada.com

REPOSSESSIONS

American Recovery Association 972.755.4755 www.repo.org or contact TIADA state office

FORMS

Burrell Printing 800.252.9154 www.burrellprinting.com

HOUSTON Rick Maroney Maroney Auto Sales 713.691.3800 rmaroney@usa.net Meeting – 2nd Tuesday (Monthly) SAN ANTONIO Robert Beck Stop N’ Drive Motors 210.432.1101 stopdrive@texas.net Meetings quarterly (dates announced at www.txiada.org) EL PASO Ricardo Gardea Cars Plus 915.778.8285 cars_plus@att.net Meeting – 3rd Friday (Monthly) 43

2017 TIADA VIP Auction Card Directory

Manheim ADESA Dallas Austin Manheim ADESA DFW Dallas Manheim ADESA El Paso Houston Manheim ADESA Houston San Antonio Manheim San Antonio AA Abilene Alliance Manheim Texas Hobby AA Dallas Alliance Alliance

im ManheHousto n ew South

AA Longvi

Alliance

AA Waco

Metro AA Dallas

AA San Corpus AA Christi Antonio a’s a Americ Americ AA Austin/ antonio Can! Cars for Kidsn San Arlingto a’s Big Americ Dallas Valley AA AA Donna a’s Americ CM AA ny Houston Compa s Auction a’s Americ El Paso AA North n ndent Indepe AA Housto of Texas n AA Heart AA Waco

Housto

Metro AA Texas Lone Star AA Austin Carrollton Lufkin s Dealer r Tyler AA AA

Greate

Rockwall Auto Auction Insurance s Insurances Auto Auction Christi* Corpus Auto Auction Austin* Insurance s Insurances Auto Auction Auto Auction DFW* Dallas* Insurance s Insurances Auto Auction Houston* Auto Auction El Paso* Insurance s Insurances Auto Auction Longview* Auto Auction North* Houston Insurance s Insurances Auto Auction n* Auto Auctionk* McAlle Lubboc Insurance s Insurances Auto Auction* San Antonio Auto Auction Basin* Permian locations *valid for

ABILENE

ce AA

at Insuran

IAA*

Manheim Dallas

6657 US Highway 80 West, Abilene, TX 79605 325.698.4391, Fax 325.691.0263 General Manager: Brandon Denison Friday, 10:00 a.m.

4701 Agnes Street Corpus Christi, TX 78405 361.881.9555, Fax 361.887.8880 General Manager: Adriana Serrano Wednesday, 9:00 a.m.

5333 W. Kiest Blvd., Dallas, TX 75236 214.330.1800, Fax 214.339.6347 General Manager: Rich Curtis Wednesday, 9:00 a.m.

C.M. Company Auctions, Inc.

DALLAS / FT.WORTH METROPLEX

2258 S. Treadaway, Abilene, TX 79602 325.677.3555, Fax 325.677.2209 General Manager: Gregory Chittum Thursday, 10:00 a.m.

ADESA Dallas

12101 Trinity Blvd., Fort Worth, TX 76040 817.399.4000, Fax 817.399.4251 General Manager: Nicole Graham-Ponce Thursday, 9:30 a.m.

Alliance Auto Auction Abilene www.allianceautoauction.com

www.cmauctions.com

AUSTIN ADESA Austin

www.adesa.com

2108 Ferguson Ln., Austin, TX 78754 512.873.4000, Fax 512.873.4022 General Manager: Rich Levine Tuesday, 9:00 a.m.

America’s AA Austin / San Antonio www.americasautoauction.com

16611 S. IH-35, Buda, TX 78610 512.268.6600, Fax 512.295.6666 General Manager: John Swofford Tuesday, 1:30 p.m. / Thursday, 2:00 p.m.

IAA*

www.iaai.com

2191 Highway 21 West, Dale, TX 78616 512.385.3126, Fax 512.385.1141 General Manager: Geoffrey Rabb Tuesday, 9:00 a.m.

Metro Austin Auto Auction www.metroautoauction.com

8605 Cullen Ln., Austin, TX 78748 512.282.7900, Fax 512.282.8165 General Manager: Brent Rhodes 3rd Saturday, monthly

CORPUS CHRISTI Corpus Christi Auto Auction

(formerly known as Sparkling City AA Corpus Christi) www.CorpusChristiAutoAuction.com

2149 IH69 Access Rd., Robstown, TX 78380 361.767.4100, Fax 361.767.9840 General Manager: Wade Walker Friday, 9:30 a.m.

* VIP card accepted for sell fees only 44

sell fee only

Get up to $200 off a buy or sell fee at these participating auctions using your TIADA VIP Auction Card!

www.iaai.com

www.adesa.com

3501 Lancaster-Hutchins Rd. Hutchins, TX 75141 972.225.6000, Fax 972.284.4799 General Manager: Brad Garrett Thursday, 9:30 a.m.

Alliance Auto Auction Dallas www.allianceautoauction.com

9426 Lakefield Blvd., Dallas, TX 75220 214.646.3136, Fax 469.828.8225 General Manager: Christopher Dean Wednesday, 1:30 p.m.

America Can! Cars for Kids www.carsforkids.org

7100 Marvin D Love Frwy Dallas, TX 75237 972.274.5437, Fax 214.944.1950 General Manager: Jennifer Kitchens Saturday, 9:00 a.m.

America’s AA Dallas

www.americasautoauction.com

219 N. Loop 12, Irving, TX 75061 972.445.1044, Fax 972.591.2742 General Manager: Robert Hammonds Tuesday, 1:00 p.m. / Thursday, 1:00 p.m.

IAA*

www.iaai.com

4226 East Main St., Grand Prairie, TX 75050 972.522.5000, Fax 972.522.5090 General Manager: Jennifer Wesner Tuesday, 9:00 a.m.

IAA*

www.manheim.com

Manheim Dallas Fort Worth www.manheim.com

Metro Dallas Auto Auction New! www.metroaa.com

1836 Midway Rd., Lewisville, TX 75056 943.492.0900, Fax 972.492.0944 General Manager: Scott Stalder Tuesday, 9:00 a.m.

Rockwall Auto Auction

www.rockwallautoauction.com

1810 I-30 Frontage Rd., Rockwall, TX 75087 972.771.9919, Fax 972.722.4827 General Manager: Frank Post Tuesday, 7:00 p.m.

Texas Lone Star Auto Auction www.tlsaa.com

2205 Country Club Dr., Carrollton, TX 75006 214.483.3597, Fax 214.483.3814 General Manager: Jeff Dunning Tuesday, 1:00 p.m. / Thursday, 2:00 p.m.

EL PASO El Paso Independent Auto Auction www.epiaa.com

7930 Artcraft Rd, El Paso, TX 79932 915.587.6700, Fax 915.587.6700 General Manager: Luke Pidgeon Wednesday, 9:30 AM In-op Video Sale / 10:00 AM Standard Sale.

IAA*

www.iaai.com

14651 Gateway Blvd. W, El Paso, TX 79927 915.852.2489, Fax 915.852.2235 General Manager: Jorge Resendez Friday, 10:30 a.m.

www.iaai.com

Manheim El Paso

204 Mars Road, Wilmer, TX 75172 972.525.6401, Fax 972.525.6403 General Manager: Henry Valenzuela Wednesday, 9:00 a.m.

485 Coates Drive, El Paso, TX 79932 915.833.9333, Fax 915.581.9645 General Manager: Brian Walker Thursday, 10:00 a.m.

www.manheim.com

T e x a s

D e a l e r

November 2017

IAA*

MIDLAND / ODESSA

2535 West. Mt. Houston, Houston, TX 77038 281.847.4700, Fax 281.847.4799 General Manager: Michelle Casper Wednesday, 9:00 a.m.

IAA*

www.iaai.com

Manheim Houston www.manheim.com

14450 West Road, Houston, TX 77041 281.924.5833, Fax 281.890.7953 General Manager: Eddie Pope Tuesday, 9:00 a.m. / Thursday 6:30 p.m.

HARLINGEN / MCALLEN Big Valley Auto Auction www.bigvalleyaa.com

4315 N. Hutto Road, Donna, TX 78537 956.461.9000, Fax 956.461.9005 General Manager: Lisa Franz Thursday, 9:00 a.m.

IAA*

www.iaai.com

900 N. Hutto Road, Donna, TX 78537 956.464.8393, Fax 956.464.8510 General Manager: Ydalia Sandoval Tuesday, 9:00 a.m.

HOUSTON

Manheim South Houston New! www.manheim.com

9605 Galveston Rd., Houston, TX 77034 713.948.0001, Fax 713.948.0300 General Manager: Darren Slack Tuesday, 6:00 p.m.

Manheim Texas Hobby www.manheim.com

8215 Kopman Road, Houston, TX 77061 713.649.8233, Fax 713.640.6330 General Manager: Darren Slack Thursday, 9:00 a.m.

ADESA Houston

LONGVIEW

4526 N. Sam Houston, Houston, TX 77086 281.580.1800, Fax 281.580.8030 General Manager: Michael Schenks Wednesday, 9:00 a.m.

Alliance Auto Auction Longview

www.adesa.com

America’s AA Houston

www.americasautoauction.com

1826 Almeda Genoa Rd. Houston, TX 77047 281.819.3600, Fax: 281.819.3601 General Manager: Rob Frazier Thursday, 2:00 p.m.

America’s AA North Houston www.americasautoauction.com

1440 FM 3083, Conroe, TX 77301 936.441.2882, Fax 936.788.2842 General Manager: Buddy Cheney Monday, 6:30 p.m.

Houston Auto Auction

www.houstonautoauction.com

www.allianceautoauction.com

6000 East Loop 281, Longview, TX 75602 903.212.2955, Fax 903.212.2556 General Manager: Jeff Loftin Friday, 10:00 a.m.

IAA*

www.iaai.com

5577 Highway 80 East Longview, TX 75605 903.553.9248, Fax 903.553.0210 General Manager: Robert Dunning Thursday, 9:00 a.m.

www.iaai.com

701 W. 81st Street Odessa, TX 79764 432.550.7277, Fax 432.366.8725 General Manager: Barbara Hallmark Thursday, 11:00 a.m.

SAN ANTONIO ADESA San Antonio www.adesa.com

200 S. Callaghan Rd. San Antonio, TX 78227 210.434.4999, Fax 210.431.0645 General Manager: Clifton Sprenger Thursday, 9:00 a.m.

IAA*

www.iaai.com

11275 S. Zarzamora San Antonio, TX 78224 210.628.6770, Fax 210.628.6778 General Manager: Brian Sell Monday, 9:00 a.m.

Manheim San Antonio www.manheim.com

2042 Ackerman Road San Antonio, TX 78219 210.661.4200, Fax 210.662.3113 General Manager: Mike Browning Wednesday, 9:00 a.m.

San Antonio Auto Auction

(formerly known as Sparkling City AA San Antonio) www.SanAntonioAutoAuction.com

13510 Toepperwein Rd San Antonio, TX 78233 210.298.5477, Fax 210.298.5484 General Manager: Brandon Walston Tuesday, 9:30 a.m.; Thursday, 1:30 p.m.

TYLER Greater Tyler Auto Auction www.greatertyleraa.com

LUBBOCK

11654 Hwy. 64 W, Tyler, TX 75704 903.597.2800, Fax 903.597.3848 General Manager: Wayne Cook Tuesday, 5:00 p.m.

IAA*

WACO

www.iaai.com

5311 N. CR 2000, Lubbock, TX 79415 806.747.5458, Fax 806.747.5472 General Manager: Lori Davee Tuesday, 9:30 a.m.

Alliance Auto Auction Waco www.allianceautoauction.com

LUFKIN

15735 I-35 Frontage Road Elm Mott, TX 76640 254.829.0123, Fax 254.829.1298 General Manager: James Barron Friday, 10:00 a.m.

IAA*

Lufkin Dealers Auto Auction New!

Heart of Texas Auto Auction

16602 East Hardy Rd., Houston, TX 77032 281.443.1300, Fax 281.443.4433 General Manager: Louis Cappi Thursday, 9:00 a.m.

2109 N. John Reddit Dr., Lufkin, TX 75904 936.632.4299, Fax 936.632.4218 General Manager: Wayne Cook Thursday, 6:00 p.m.

2508 Old Marlin Hwy. 6 Waco, TX 76705 254.755.7713, Fax 254.755.7746 General Manager: Allan Wichkoski Thursday, 7:00 p.m.

6767 North Freeway, Houston, TX 77076 713.644.5566, Fax 713.644.0889 President: Tim Bowers Tuesday, 1:00 p.m.

www.lufkindealers.com

www.iaai.com

November 2017

T e x a s

D e a l e r

www.heartoftexasautoauction.com

45

behind the wheel We’re Getting Better Every Day

A

t our board meeting last month we welcomed four new board members. The new faces come from different corners of Texas; Porter, McAllen, Decatur and Austin, and each represent different sizes and business models in the industry.

Most associations struggle to find good new leaders to serve on boards and committees. We have been fortunate to not only have had great leaders in the past, but to also have new leaders step up to carry the torch further and continue to advance the interests of the industry.

Most of our past board members continue to serve on committees and help guide and shape the association in a less high-profile position. Their knowledge of the industry and experience with the association make them invaluable leaders to us. Others have used the association as a springboard to have even more influence on the industry by serving on the NIADA board, the Texas Department of Motor Vehicles Board, or even serving as a Texas State Representative.

One of the items of business during last month’s board meeting was to identify more businesses we can partner with that share the association’s philosophy and can help us protect the industry by growing our influence.

The new leaders brought their unique experiences and talents to help foster new ideas. The combination of the experienced leadership and new leadership created a lot of energy and much-needed continuity. The end result is

by Jeff

Martin

TIADA EXECUTIVE DIRECTOR

a well-defined roadmap for the association’s future business partner program and affinity programs.

So who will fill the leadership role for next year, or the next, or the next five years? Is there a bottomless well of talented leaders in the industry? The answer to that question is yes! Does that mean you have to serve on the board of directors? No, you simply have to be engaged. You can serve on a committee, help recruit new members at our TIADA Day at the Auction membership drives, get to know your legislator and become a legislative liaison and/or attend the annual conference.

There is a plethora of opportunities for you to use your talents to help the association as we all work to improve our industry.

Teddy Roosevelt once said, “Every man owes a part of his time and money to the business or industry in which he is engaged. No man has a moral right to withhold his support from an organization that is striving to improve conditions within his sphere.”

Over the last couple of years we have seen a wave of new dealers becoming more involved with the association and there is no doubt the industry has been the beneficiary. Find the right place for your talents and join so many of your fellow dealers who understand the importance of being involved. If you are not sure how to become more active or where the association can use your talents, please give me a call. We have an industry that needs you.

We have been fortunate to not only have had great leaders in the past, but to also have new leaders step up to carry the torch further...

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T e x a s

D e a l e r

November 2017

NOT ALL PROGRAMS ARE CREATED EQUAL Debt Cancellation Coverage Voluntary Debt Cancellation Coverage (DCC) is an alternative to requiring Comprehensive and Collision Insurance.

Benefits NEW PROFIT CENTER REDUCES EXPENSES

DCC provides debt forgiveness in the event of a Total Loss and is offered at the point of sale.

COLLATERAL PROTECTED

See what our clients are saying:

INCREASED CASH IN DEAL

“Our Debt Cancellation Program, serviced through AVP, was one of the best financial decisions our company has ever made in its 21 year history.”

Michael Brill, President B&B Automotive Inc.

INCREASED CSI FINANCED WITH CONTRACT FORMS REVIEWED BY OCCC

AVP DEALERS MAKE MORE MONEY PERIOD! www.avpadmin.com November 2017

T e x a s

D e a l e r

913.396.5480

*Substantial Discounts for TIADA Members

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TEXAS INDEPENDENT AUTOMOBILE DEALERS ASSOCIATION 9951 Anderson Mill Rd., Suite 101 Austin, TX 78750

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