NATA ANNUAL REPORT 2020

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ABOUT US As Australia’s most trusted accreditation organisation, we are delighted to be recognised by the Australian Government as the pre-eminent national authority in laboratory accreditation.

• Achieving public interest goals and meeting stakeholder expectations • Providing quality services and meeting member needs at a competitive price • Constantly adapting practices, systems and technology to better serve our stakeholders • Ensuring our staff are skilled, motivated and always committed to high performance outcomes

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Engaged and proactive, we partner with leaders in Australia’s technical and business communities. We help the community on a day-to-day basis by identifying and managing risk in their organisations and adding genuine value to their business operations. Our work helps businesses create trust and certainty in the segments in which they operate and gives the public the confidence and assurance they need to use their products and services. All of this happens as a result of our internationally recognised accreditation and supporting services. Across laboratories, inspection bodies, calibration and the provision of certified reference materials, we work together with businesses to create confidence and certainty. We support Australian industry and the community by: • Supporting members with valued and recognised accreditation to promote growth in their businesses • Facilitating broader understanding about the value NATA brings

Annual Report 2020

• Ensuring our volunteer Technical Assessors and members of the Technical Committees always remain an integral part of NATA and a value to the community. OPERATIONAL VALUE Our member outcomes highlight that NATA’s professional accreditation plays an essential and indeed, decisive role in driving productivity at an industry level. It also provides confidence in the delivery of data and test results and contributes to operating efficiency and certainty in both the public and private sectors. We see our services adding genuine value and competitiveness to the Australian market and, as important, to the welfare of all Australians. ECONOMIC VALUE A recent and comprehensive study by the University of Technology Sydney identified the monetary value NATA activities bring to the Australian economy. As a not for profit, member owned organisation, we believe it is important the government, members and the community see the economic value of what we do.


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