Annual Report 2007

Annual Report 2007

Touchstone Mental Health

Deepen G r o w S u s t a i n

Deepen

D e a r Fr i e n ds,

A Center of Excellence

As we review the past year during development of each annual report, we consider the relationships that have been important to Touchstone: relationships with our consumers and their families, with our donors and with staff at governmental and peer agencies as well as relationships between Touchstone’s staff members.

We strive always to deepen these relationships. Knowing our consumers and their families well and reflecting upon their experiences allows Touchstone to identify needs and to develop new programs in response to them. When we build deep relationships with donors, they become resources who provide ideas and solutions to challenges as well as funds for new projects.

The deep mutual respect that we have established with staff at governmental and peer agencies has provided us with opportunities to offer new housing and services that respond to our consumers’ needs. And deep relationships between our staff help Touchstone to respond quickly to opportunities and to work with one heart for the betterment of our consumers’ lives.

Having created our assisted living apartments in 2004, changed our residential treatment facility to a more intensive model in 2005 and opened two intentional communities in 2006 and early 2007, we focused during the remainder of 2007 on the refinement of those new or changed services, part of our commitment to their excellence.

And in 2007, we began working on a better future for consumers by beginning to develop new assisted living apartments to serve an additional 40 individuals.

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In 2007, Touchstone Mental Health celebrated its 25th year of service to people living with mental illness. We have built our organization on a very strong and durable foundation—a generation of dedicated and extremely talented employees and volunteers who inspire hope, healing and well being. In our efforts to remain a vibrant, innovative organization, we have always relied on one of Touchstone’s enduring strengths, our staff ’s ability to be flexible and to seek ways to improve how we provide services and supports to those who need our help the most.

During 2007, we continued our history of innovative, quality services: our healing services expanded to all sites; our assisted living continued to enhance residents’ community and looked at opportunities for expansion; our residential treatment underwent dramatic changes in programming, redesigning groups and restructuring roles and responsibilities; our case management team continued to retool itself to fit more closely with consumers’ current needs and with funding sources; our intentional communities reached full capacity; and our internal capabilities in managing technology and human resources have increased. All these efforts assisted us in our quest to achieve organizational excellence.

The year 2008 offers a challenging environment in which to operate. We will continue to deepen our programming, grow our services where needed, and sustain the high quality of the services that we currently provide. Nonetheless, our course is clear: Touchstone Mental Health will continue to be an innovative leader in providing the highest quality of service and supports and in creating opportunities as well as sustainable communities for people living with mental illness.

Thank you for your continued support.

Martha Lantz Executive Director

Liz Sjaastad Board Chair

Our Mission Touchstone Mental Health inspires hope, healing and well-being.

Intentional Communities

Kevin credits Touchstone Intentional Communities for helping him stabilize his life and for reawakening his talents.

He characterizes his life during the prior ten years as chaotic, with recurring symptoms of Post Traumatic Stress Disorder (PTSD), hospitalizations, moves in and out of group homes, an inability to work and superficial, unhealthy relationships.

In college, Kevin began experiencing the symptoms that disrupted his life: intrusive memories, anxiety, feelings of distress and an inability to function.

He sought help but had difficulty trusting people, resulting in superficial, inadequate therapeutic relationships.

Frequently hospitalized, he lacked stable, consistent support and housing.

Kevin always felt that his experience of mental illness was very different from those of other people at group homes where he lived or in therapeutic groups in which he participated. This awareness of his difference was perplexing, disheartening and alienating for him.

Joining his intentional community gave Kevin the opportunity to quiet the external chaos in his life. He has found stable housing, lives in a safe neighborhood that he likes and has built relationships with people who accept him and value his ideas. This stability enabled him to undergo a necessary surgery to improve his physical health. Above all, he has developed routines that support order and consistency in his life.

As his external structure became more ordered and secure, Kevin turned his attention to his internal order and stability. Recently diagnosed with Dissociative Identity Disorder (DID), he is receiving treatment for his symptoms for the first time. Those symptoms included losing time, having no recall of his own actions and not remembering interactions with other people. Because the outward chaos of his life masked these confusing symptoms, they remained untreated previously.

While he feels internal chaos as he engages in intensive treatment, Kevin can participate in this therapy because his external environment is finally safe and stable. Although Kevin often has not felt secure enough to share his natural abilities with others, he is learning to trust the other members of his intentional community.

He increasingly experiences the group as a safe space, which allows him to develop trusting connections. This trust enables him to take an active role as a leader in the functioning of his community. Members of his community and Touchstone’s staff note his improved ability to communicate his needs and desires and his increased confidence in expressing himself assertively to support his community.

Kevin credits Touchstone’s staff for helping the community become this safe space and for supporting participants in taking ownership and developing the community they want for themselves.

While he believes the community is still developing, Kevin sees it as having become a concrete and positive structure.

His willingness to take risks with this group, assume leadership and voice the needs and concerns of members has supported this process and contributes to the success of the community.

Kevin recognizes that he has more work to do to reach his mental, physical and emotional goals, but he is well on his way. He credits his success to his community’s members, a safer emotional space, a housing subsidy and supportive staff and providers. They offer a foundation from which to take these next steps and a place to return when he needs to rest, regroup or seek support.

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Community as the Foundation

Although music has always been his safe harbor, a stabilizing influence, Kevin has grown tremendously as a musician in the past year. An accomplished composer, pianist and singer, he now plays piano and sings in coffee houses. He also volunteers at a local hospital, playing the piano for patients and visitors.

Outstanding Services

Residential Treatment

Do you write poetry? Do crossword puzzles? Go for walks? If so, you will understand the benefits that Cynthia has found in these activities. They are three good ways to bring meaningful experiences into your life.

Cynthia’s journey to these sources of support began, both literally and figuratively, in October 2007 when she lived in St. Louis, Missouri.

Experiencing paranoia that clouded her judgment and thinking, she left St. Louis with her two children, ages six and eight. She drove to Minneapolis by way of Montana and Wyoming. In Wyoming, she experienced a brief hospitalization and received medication that helped her symptoms for a short time.

By the time she reached Minneapolis, she had run out of medications, and police found her wandering the streets with her children. She had forgotten where her car was. They took her children to a shelter and hospitalized Cynthia at Hennepin County Medical Center. Her children eventually went into foster care.

After she stabilized on medications, the hospital discharged her to Touchstone Residential Treatment.

Touchstone’s staff helped Cynthia identify strengths that could help her in

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recovery: being determined, honest and a good mother; having compassion for others; and possessing good social skills.

Staff and residents quickly noticed her kindness, politeness and thoughtfulness.

She also displayed the determination to do whatever was necessary to reunite with her children.

To reach her goals, Cynthia needed to understand her mental illness, develop coping skills to manage it and cooperate with Hennepin County Child Protection to regain custody of her children.

In the beginning, she preferred to describe her mental illness as emotional problems. Touchstone’s staff educated her about her illness and about the importance of taking her medications.

She came to accept her illness and to recognize that her medications provide her with improved clarity of thought.

Although medication helped her symptoms of paranoia and disorganized thought, she continued to experience ongoing anxiety and depression. With the help of her counselor and other staff, Cynthia developed the coping skills mentioned previously in this story to manage her anxiety and depression.

Cynthia’s test of these skills came toward the end of her stay. She began experiencing an increase in depression

and anxiety as the time came for her to leave Touchstone’s supportive environment. Staff and other residents could see the impact of the depression on Cynthia’s face. Her kind smile and upbeat mood had disappeared.

But her stay at Touchstone had helped Cynthia recognize the importance of not isolating herself in response to her depression. Instead, she diligently went for walks around the building, wrote poetry, and did her crossword puzzles.

She attended her groups regularly and talked about her feelings of depression with her counselor and other staff.

Gradually through her hard work and help from Touchstone’s staff, she began to emerge from her depressed state, and her bright smile returned to her face.

Touchstone discharged Cynthia in March of 2008. Working with her case manager to set it up, she then attended a housing program for single mothers who are working to reunite with their children. She now visits regularly with her children and anticipates that they will rejoin her soon.

Assisted Living Apartments

to count on community, haver never taken connecting with others or sharing common interests for granted.

Residents are doing things together and no longer relying only on activities that staff organizes!!!!

Touchstone Assisted Living Apartments has operated for over three years now.

Our staff rejoices in the fact that the feeling of community has deepened significantly among our residents during this period.

One impact of mental illness can be isolation from others, from neighbors and from communities. To maintain their mental health, however, persons with serious mental illness need social relationships.

Although they may want contact with families and friends, those individuals may have withdrawn from them, exhausted by the havoc that mental illness creates. Making new friends may be difficult because many people are unwilling to befriend persons with mental illness. The public may avoid them altogether.

The stigma of mental illness can create huge barriers to socialization, yet research shows that individuals with mental illness suffer fewer relapses if they have family or significant others involved in their lives.

Because of their mental illnesses and the resulting isolation that they have experienced, residents at our assisted living apartments have never been able

Upon the opening of the apartments, our staff initially facilitated all activities, even though many ideas came from residents. As relationships between residents evolved, staff has observed a significant increase in fellowship and camaraderie among them. ­ If a resident wants to play a board game or cards, he or she now asks others to participate. Spirited rummy games have occurred in the community’s dining room. Individuals send out invitations to others to help pick out a movie that everyone can watch together, either in the community room or in one apartment.

People gather to play games and eat snacks or just converse. Residents invite others to join them in activities in the community, such as going to church, eating out, shopping or going for coffee.

Residents and staff have always held a daily meeting at 9:30 a.m. in the dining room to check in about plans for the day, both those of individuals and of the program. This simple routine has been the vehicle that has deepened the sense of community more than any other activity.

Residents begin congregating in the dining room as early as 7:30 a.m. for a cup of coffee, tea, or hot cocoa. They use this time as an opportunity to greet each other, read the paper and share news about their lives, current events and plans for their day.

It is a wonderful experience to be a part of this deepening community. The community’s success is one example of how we help our consumers thrive and live lives filled with meaning.

With our support, residents form essential human relationships. In addition to helping them strengthen natural supports, such as ties with family, we also promote development of other support systems, such as that offered by the community of individuals living at our assisted living apartments.

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Thriving Consumers

Residents are doing things together and no longer relying only on activities that staff organizes. ­

Healthy Relationships

Case Management Services CJ recalls her case manager telling her, “The meds do only half the job, and the rest is up to you. You have to do your part, or the meds won’t work.” CJ now does her share and more. In the past, she struggled with depression, symptoms of Post Traumatic Stress Disorder (PTSD) and abuse of alcohol. She often stopped taking her medications to drink. She lived in her own apartment at the time.

Touchstone Case Management Services began working with her to develop her independent living skills, to teach her healthier coping strategies, and to offer her more intensive services that could enable her to continue living independently.

Even with these services, her selfinjurious actions, such as burning and cutting herself, and her suicidal thoughts continued. Her case managers, her therapist, and her physician all felt she needed more support to monitor her medications and symptoms and to build a more stable foundation. This team strongly encouraged her to move into a residential treatment facility.

CJ then lived at a facility for two years while developing and practicing skills to manage her mental illness.

During treatment, she participated in Dialectical Behavior Therapy (DBT),

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which incorporates the practice of mindfulness, and began attending Alcoholics Anonymous (AA) meetings to support a sober lifestyle and to develop sober friendships.

CJ was determined to reach her goals of living independently, finding a job, and managing her life as she wanted.

Today she reflects that she became even more determined when her team encouraged her to move to a setting with more support than living in her own apartment upon leaving the program.

After discharge, she tried several times to live independently, including living with friends, but her attempts were unsuccessful. She returned to group living and often entered the hospital following relapses.

She remained determined. After years of coaching and teaching, she now uses her DBT skills automatically to deal with distressing symptoms. With her team’s help, today she lives in an apartment with her cat. She has maintained her independence for almost two years, has not been hospitalized for over a year, and does not injure herself anymore, in spite of experiencing urges to do so when under stress.

Although for years CJ had a representative payee who handled her finances, she now manages her own funds. She plans to start working soon. Previously, the disruptions that her symptoms caused in her life prevented her from working.

She recently reengaged with her family after the death of one member and continues to spend much more time with them than she has since leaving home.

CJ indicates that she has taught people how to support her and how to treat her, including her family. CJ also has formed supportive, healing friendships over the past couple of years. She now has friends who accept and support her as she moves forward into health.

She hopes to continue working following a training period and is considering getting her driver’s license. CJ credits her own tenacity and determination coupled with ongoing and consistent support from her treatment team for her success. She expresses sincere gratitude and appreciation to her therapists, her doctors and Touchstone’s team who supported her to move from a life of struggle and misery to a life worth living.

Integrative Services

As the treatment progresses, recipients become quieter and either meditate or fall asleep. Following treatment, Ingrid sees many smiles and receives many expressions of gratitude. Individuals tell her that their headaches have gone away, that their moods have improved and that they feel calmer. And they tell her that they want to come back.

John, a young man who suffers from depression, attends our acupuncture group regularly. Previously a resident at Touchstone Residential Treatment, he now lives in an apartment and receives some supportive services. He attends a community college and writes in his spare time.

Because John committed himself to improving his situation, he has accomplished great results. Despite some difficult blows in his past, he does what he can to create a full and rewarding life.

He uses the acupuncture program as part of a holistic regimen centered on health, healing and rebuilding his world.

John especially appreciates the benefits of acupuncture in improving his thought processes. He indicates that he feels clearer and more articulate in expressing his ideas, that his thoughts are more in focus, and that he feels more aware and mindful in his daily life.

John’s blood pressure is lower, and he feels fewer urges to smoke cigarettes or drink alcohol. He tells Ingrid that he feels his Chi or energy has improved and is flowing better.

Acupuncture is grounded in Chinese theories regarding the flow of Chi, a subtle energy that moves throughout the body and through all living things.

Acupuncture allows Chi to flow more harmoniously.

Addressing the link between mind, body and spirit for more than 2000 years, practitioners of Traditional Chinese Medicine (TCM) believe that illness affects both the mind and the body, that healers should not separate the two, and they view people as more than collections of separate parts that healers must treat independently. Emotional disturbances result in physical symptoms, and in reverse, physical disorders cause emotional responses.

balance, disease results. Illnesses, such as depression, indicate a blocked or insufficient flow of energy. When energy flows freely throughout an individual’s body, he or she experiences health.

In the language of western science, acupuncture stimulates the central nervous system. Treatment releases endorphins, the body’s pain-relieving chemicals, and can relieve depression because it stimulates the body’s natural healing mechanisms. Acupuncturists manipulate specific acupuncture points during treatment to bolster energy and to address emotional and mental imbalances.

When an individual uses acupuncture, such as John does, as part of a larger plan for improving health and wellbeing, he or she can achieve some very satisfying results. While acupuncture alone may not be enough to fight serious depression, it can help by starting the process of restoring emotional balance.

Acupuncture can be a helpful tool in preparing the mind and the body for the work the patient needs to do to alleviate the symptoms of depression, anxiety and other imbalances and to respond positively to other treatment.

The state of Chi affects health and well-being. When Chi is out-ofP ag e 7

Holistic Approach to Services

Agitation, rapid speech and complaints of tiredness, depression and physical pain, all represent consumers’ symptoms when they enter the room where we provide acupuncture. During the treatment, Ingrid Bloom, our Licensed Acupuncturist, observes calm and relaxation taking hold.

Health, Independence, and Resilience

Grow Growth is the essence of Touchstone Mental Health. We don’t mean growth in the size of our staff or in the number of services we provide. We mean our consumers’ growth: in health, in independence, in resilience and in satisfaction with their lives.

Touchstone provides the secure structures within which our consumers can regain and maintain their mental health.

Assisting individuals in finding people and activities that add meaning to their lives is a large part of our work. Strong relationships with family, friends and community provide the means to health.

Whenever an individual works or volunteers in the community, such activities impart a sense of accomplishment and build feelings of self-worth. The development of friendships other than relationships with paid supporters provides individuals with emotional and intellectual support whether things are going poorly or extremely well.

To support our consumers, our goals include growth in the types and volume of housing and services that we provide.

Consumers tell us that they need and want programs that are not currently available. We try to build our new programs and reframe our current programs to meet their requests.

We have other projects on line; some are only ideas and others are slowly becoming reality.

We hope you will continue to support us as we develop our next great program.

Touchstone Mental Health Statement of Activities Fo r t h e Ye a r E n d e d D e c e m b e r 3 1 , 2 0 0 7 With Comparative Totals for 2006 Support and Revenue 2007 Medical Assistance $2,473,201 Governmental Contracts 604,274 Other Program Revenue 269,547 Grants 129,465 Donations and In-Kind Contributions 26,567 Other Income 16,446

2006 $2,349,929 564,873 216,172 117,825 32,202 12,794

Total Support and Revenue

$3,519,500

$3,293,795

3,093,065 135,190 31,406

2,853,987 129,843 29,242

Total Expenses

$3,259,661

$3,013,072

Change in Net Assets

$ 259,839

$ 280,723

Expenses Program Services Management and Admin Fundraising

Support and Revenue

17.16%

0.77% 3.67% 7.67%

0.45%

70.28%

Medical Assistance Governmental Contracts Other Program Revenue Grants Donations and In-Kind Contributions Other Income

Expenses 4.15%

.96%

94.89% Program Services Management and Administration Fundraising

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* You may request an audited financial statement if you seek additional information.

Touchstone Mental Health Statements of Financial Position December 31, 2007 and 2006 2006 $ 670,251 332,267 328,572 29,402 90,560

Total Assets

$1,538,507

$1,451,052

Liabilities and Net Assets Current Liabilities Other Liabilities

$ 279,882 18,004

$ 443,941 26,329

Total Liabilities

$ 297,886

$ 470,270

Net Assets Unrestricted Temporarily Restricted

$1,201,106 39,515

$ 886,819 93,963

$1,240,621

$ 980,782

$1,538,507

$1,451,052

Total Net Assets

Total Liabilities and Net Assets

Consumers' Ages 2007

18%

6%

26% 2% 2% 2%

11%

16%

23%

Consumers' Ethnicities 2007 European American = 180

10%

African American = 38 Asian American = 4 Hispanic/Latino = 4

15%

Native American = 5

69% Consumers' Genders 2007 1% 39% 60%

18-24 = 28 25-34 = 40 35-44 = 59 45-54 = 69 55-64 = 46 65+ = 15

Other/Unknown = 26

Males = 100 Females = 155 Transgender = 2

No matter what we are doing, whether it’s providing case management as it has evolved over the past 17 years or developing new programs such as our intentional communities, we aim to provide the highest quality of housing and services as is possible. We are not interested in growth for its own sake. If we can’t sustain the worthwhile programs that we have already developed, growth is not worth it.

We focus on maintaining the quality of our current programs as we define new needs and create new solutions. We want our consumers to enjoy the highest quality of life and achieve their greatest personal potential.

If we don’t maintain the quality of our programs and services, we can’t help our consumers reach those goals.

To maintain the quality of our programs, we must maintain the quality of our staff. We must hire and retain the best staff available. We are committed to the continuing professional development of our staff and to the accomplishment of their professional and personal goals.

We also are committed to maintaining the quality of our facilities, despite the fact that we own no property. Maintaining positive relationships with landlords enables us to provide quality in our environments.

Being known as providers of excellence and also as entrepreneurial innovators brings us opportunities as well as helps us when we seek out partners for projects we devise. We depend on our good reputation to bring consumers and families to our doors and to obtain the support we need to develop our staff ’s innovative ideas into reality.

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Quality, Quality, Quality

Assets 2007 Cash and Cash Equivalents $ 860,753 Accounts Receivable 268,719 Total Property and Equipment, net 306,301 Investments 36,915 Other Assets 65,819

Sustain

Deepen

Board, Staff, Volunteers 2007

Exceptional Staff

Touchstone’s financial health requires strong financial stewardship. The tremendous change and growth that we have experienced over the past five years has demanded conscientious management of resources to meet our monetary needs.

Despite this growth and the demands it has placed on staffing, the portion of our income that supports consumers’ housing and services remains very high, almost 95%, an exceptional record. This record reflects our commitment to our consumers’ needs and desires.

Our consumers come first with us. Every project we pursue is the result of conversations with consumers that give us knowledge of their goals and successes and experience with their struggles and anxieties.

Our insights make us an entrepreneurial agency. We strive to develop and implement ground-breaking approaches to treatment, housing, and rehabilitation.

Each year, all staff participate in development of our strategic plan, bringing their knowledge of consumers’ needs to the table.

As a mission-driven organization, we focus on ways in which we can meet those needs, whether doing so means that we make minor changes to current programs or we start challenging new projects.

As we grow, we remain focused on deepening the quality and effectiveness of our programs, and we evaluate the impact on our consumers and our staff of the changes that we make.

We remain committed to being an employer of choice, and the health and well-being of our employees is of importance to the agency. Without them, we could do nothing.

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Board of Directors Liz Sjaastad, Chair Sara Barron-Leer Bill Cochrane Leslie Connelly Michaela Diercks Sharon Toll Johnson Dr. Merrie Kaas Kelly Robert Katie Weiss, Esq. Sharon Wilson

Volunteers Sara Barron-Leer Karthik Giridhar Grace Heerman Erna Janssens-Verbelen Jennie Leskela Abby Moran Glenn Nelsen Shawna Schultz

Staff Elissa Achten Jennifer Adair Angela Adams Glen Albert Lynette Anderson Kevin Ball Lilly Ball Nicole Bauer Kari Baune Brita Blesi Ingrid Bloom Angela Bowen Victoria Brown Erica Carlson Kristie Casello Margo Cohen Thenain Coulibaly Juah Dalmeida Julie Davis Tenneh Diggs

Christina Downing Japhet Durojaiye Esther Folayan Vanessa Foley Timothy Fritz Kathryn Froiland Lyn Badje Gerdis Toshiba Gibson Deborah Gruel Keith Hansen Diane Harvey Fayette Hayes Nikki Hendricks Susan Hennen Deborah Hesli Rebecca Hoisington Lynne Holman David Hottinger Yvonne Jallow Peggy Kamholz Jennifer Kapphahn Mark Kaufman Birgit Kelly Caroline Kern Kevin Keto Courtnie Kostiuk Jerry Kovis Nathaniel Langworthy Martha Lantz Jenny Lewis Diane Lightbody Debra Lundell Alisa Manns Bob Marion Johnnie Mayfield Fardowso Mohamud Elizabeth Moorhead Michael Morris Peggy Matthies Nelsen Dawn Nguyen Martha Nzimbi Dorene Obi Lynnet Obure Immaculate Oburu

Trista Olmstead Lenis Omwoma Flora Ondabu Jennifer Otto Sarah Peterson Joan Phenow Elizabeth Platt Helen Raleigh Rosemary Rausch Sandra Richardson Mary Rivas Patrick Robinson Louisa Roeber Brook Rutten Darin Rowles Carol Rynders Abbie Sackmann Diana Schansberg Ann Schendel Karla Schmitt Stella Shumaker Rebecca Siefa Monica Smith Katie Snyder Barbara Sobocinski Ruth Solberg Elizabeth Stewart Renee Svoboda Tami Swiggum Peggy Thao Lao Anton Thomas Sherry Thompson Kara Vangen Kristine Vesley Elena Walker Mayata White Renita Wilson Michelle Wincell Christopher Wlaschin Mary Woodbury Claire Wright Peggy Wright Katherine Wurpts Nkaujnub Yang

Grow

Donors 2007 In Memory of

In Honor of Susan Armstrong in honor of Peggy and Milton Wright Holly and Tim Cashin in honor of Kathy Cashin Don and Betty Cashin in honor of Kathy Cashin Casey and Mishele Cunningham in honor of Helen Raleigh Julie Ryan and Barb Radtke in honor of Touchstone Case Management Services Julie Ryan and Barb Radtke in honor of Touchstone Intentional Communities Devona and Harley Swiggum in honor of Tami Swiggum Michael Tkach in honor of Michelle Wincell

Ceil Raleigh Endowment Fund Anonymous (1) Lynette Anderson in honor of Helen Raleigh Brian and Paula Bergs Rhonda Simpson Brown Leslie and Michael Connelly Charlotte Dittmer in honor of Allen and Christine Nelson Marianne and Eugene Greene in memory of Paul Croes; Chuck, David, and John Meistas; and Fred Cordell Liz and John Sjaastad Sharon Wilson

Cynthia Riggs Memorial Fund Nancy Abramson Elene Aiken Glen Albert Rose Allen Anonymous (1) Janice and Lawrence Badje Sue Bartz Susan Bauer Ingrid Bloom Norman and Janice Buckholtz Jean Bundt Paul Burney Anne Bushnell Rosann Cahill Richard Chase Margo Cohen Patricia Dahlman Martha Delaney Deb Doffing Jan Edens Matthew Eggert Christina Evensen Michael Foley Vanessa Foley Kristine French Lyn and Michael Gerdis Shelly Graf Kathy Glynn Ernie Gunderson Cherrill Harrison Brad Houghton Megan Jockimsen Steven Johnson Jeannie Kenney Lois and Glade Lantz Martha Lantz Jennie Leskela, Douglas Choate and Aidan Susan and Jean LePicart Dick and Madeleine Linck Sandi Lidgren Debra Lundell Kim Makie Mary McGirl David and Karen Miller Jason Montgomery Michael Morris Peg Murphy Meadow Muska Jeannette Nelson Tari Nichols

Bruce O’Leary Jennifer Otto Susan Paggen Tom Pappas Christine Paulson Sarah Peterson Lisa Popp Helen Raleigh Connie and Bill Riggs Kelly and Rafael Robert Julie Roles Teresa Ronning Margaret and Carl Roser Abbie Sackmann Julie Sackmann Susan Sackmann David Sagula Lori Schilling Ellen Schmitz Diane Schwabe Barbara Scoll Tami Sojka Renee Svoboda Kathleen Swedelius Devona and Harley Swiggum Lori Taylor Karin Tellekson Robert Vandenbos MaryAnn Waters Mary Werner Kathleen Whiteford Carol Williams Michelle Wincell Claire Wright Peggy and Milton Wright

Individuals Anonymous (1) Nancy Abramson Sandy Accola Sara Barron-Leer Birgit Birkeland Leslie and Michael Connelly Celeste Culberth Lyn and Michael Gerdis Michelle Haik Michael Henley Dianne Jensen Lorrie and Marlyn Johnson Sharon Toll Johnson Merrie Kaas

Brenda and Eric Lantz Sandy Manning Kim Makie Allen Nelson Lisa Patton Katherine Pollock Charles and Mary Romportl Julie Roles Margaret and Carl Roser Mary and Ken Sutherland Katie Weiss Ted Williams

Businesses and Organizations Law Office of Mary Martin Northwest Minneapolis Chapter of Thrivent Financial for Lutherans

In Kind Donations Individuals Anonymous (1) David Baune Deb Doffing Vanessa Foley Mark Hildman Nate Langworthy Martha Lantz Kim Makie Johnnie Mayfield Martin Mohammed Patricia Nelson Ronna Puck Donna Redding Mary Rivas Susan Weibel Michelle Wincell

Businesses and Organizations Masterswitch IT Michael’s Arts and Crafts Store Minnesota State Fair Minnesota Twins Baseball Club Second Moon Coffee St. Anthony Walmart St. Paul Saints Professional Baseball Seward Co-op Target U. S. Bank

The development of our second intentional community in 2007 reflects our commitment to the creation of new supportive housing and services that help individuals live fulfilling lives in communities that support them.

Community is a key word in defining our supportive housing.

Isolated in separate apartments with little money and stressed by their symptoms, individuals with serious mental illness cannot possibly thrive and grow in health and independence. Such settings make that growth impossible.

We believe that the focus of our professional support must be on helping our consumers build a community of peers that makes our support unnecessary. The less our consumers need us, the more successful we are.

Members of our two intentional communities have structured those communities in ways that meet the needs of their members. We merely provide the environment in which they can safely and freely seek the lives they want in a community that shares their hopes and concerns.

The story of our intentional communities and the stories of consumers in all of our programs tell the community who we are. And we believe that telling our consumers’ stories is vital to Touchstone’s existence. We need the support of individuals to develop new programs, and individuals won’t give unless they believe our efforts are effective.

Stories illustrate our effectiveness better than any persuasive bit of advertising can. We hope to build our base of donors to grow our next new program for consumers.

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A Commitment to Innovative Programs

Ernie Gunderson in memory of Ken and Elaine Gunderson Birgit Kelly in memory of Tim (TW) Hanson Dick and Rita Sanderson in memory of Scott Sanderson Mark and Mary Sanderson in memory of Scott Sanderson Ivy West in memory of Phillip Bebb and Gregory West

Administration 2 8 2 9 U n i v e r s i t y Av e n u e S E , S u i t e 4 0 0 Minneapolis, MN 55414-3230 (612) 874–6409 info@touchstonemh.org

Assisted Living Apartments 7376 Bass Lake Road New Hope, MN 55428-3861 (763) 536–8134 assistedliving@touchstonemh.org

Case Management Services 2 8 2 9 U n i v e r s i t y Av e n u e S E , S u i t e 4 0 0 Minneapolis, MN 55414-3230 (612) 874–6409 casemanagement@touchstonemh.org

Intentional Communities 2 0 2 5 N i c o l l e t Av e n u e S o u t h , S u i t e 2 0 0 B Minneapolis, MN 55404 (612) 767–3881 intentional@touchstonemh.org

R e s i d e n t i a l Tr e a t m e n t 2516 E. 24th Street Minneapolis, MN 55406-1209 (612) 722–1892 residential@touchstonemh.org

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