April 2018 by TTG MENA

T H E B U S I N E S S O F S E L L I N G T R AV E L

Update GREECE & CYPRUS

APRIL 2018

ISSUE 317

Awareness WEDDINGS & HONEYMOONS

Celebrating historic figures

Rise of creativity and imagination

Destination EGYPT

Exclusive INTERVIEW

Climbing tourism numbers

Shaza Hotels

SPIRITED REALM More and more global travellers look to Sri Lanka for fullfilling experiences that will forever stay in their hearts and minds

CONTENTS > YOUR GUIDE 04

NEWS & CALENDAR

INTERVIEW

APRIL ALREADY!

TB Berlin has already been and gone, and all attendees and exhibitors have returned home feeling positive and

DESTINATION EGYPT

anticipating more business than ever before. Exhibitions really are the best way to get

things done and the ideal way to forge new

UPDATE GREECE & CYPRUS

relationships and valuable partnerships with travel and tourism entities. I am so looking forward to attending this year’s

ON LOCATION SRI LANKA

Arabian Travel Market this month and I can’t wait for you all to read our special

A LETTER FROM... Have a great April!

show issue, which will be present at ATM,

AWARENESS

Airport Show, AHIC and IMEX Frankfurt.

WEDDINGS & HONEYMOONS

It’s not too late to get in contact if you have any ground-breaking news to share!

PEOPLE ON THE MOVE

Just an FYI, TTG MENA will be attending this year’s ATM in full force, and we will be located at stand HC0785! So don’t be shy,

SOCIAL HUB

LUXURY OPENING IN RAK

Tatiana Tsierkezou

TTG MENA Editor

drop by and say ‘hi’!

BRAND EXPANSION STEP UP

The Ritz-Carlton Hotel Company has opened its second luxury property in Ras Al Khaimah – The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach. Taking the brand’s portfolio in the UAE to five properties, The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach houses 32 luxurious tented villas, each with its own pool and direct beach access, complemented by a number of cutting-edge amenities. Two types of villas are offered at the resort: the Al Naseem Villas, offering an elevated level of seclusion; and the Al Bahar Villas, with open views and private beachfront access. Global brand leader, The Ritz-Carlton, Lisa Holladay commented on the new property: “We are seeing an increased desire from today’s luxury traveller for more high-end offerings and immersive escapes in emerging destinations, and The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach is perfectly suited to meet this need.” An extensive list of recreational facilities awaits guests at the stunning property, including the Ritz Kids programme, The Ritz-Carlton Spa, two fitness centres and the signature Shore House restaurant.

Mövenpick Hotels &

Mövenpick will inaugurate the family-orientated

Resorts has plans to launch

Mövenpick Asara Resort & Spa Hua Hin, Thailand;

11 new properties this year

Mövenpick Hotel du Lac Tunis, Tunisia; and the five-star

in nine countries, five of

Mövenpick Hotel & Residences Nairobi in Kenya.

which will be brand-new markets.

Hotel Apartments Downtown Dubai and a Mövenpick

The brand will see its

hotel in Dubai Media City in the UAE, along with

debut in Bangladesh, Iraq,

Mövenpick Resort El Ein Bay, El Sokhna, Egypt.

Kenya, Malaysia and the

Other openings include: Mövenpick Resort & Spa

Maldives, while further

Kuredhivaru, the Maldives; Mövenpick Hotel Basra,

strengthening its presence

Iraq; Mövenpick Hotel & Convention Centre KLIA,

in the UAE, Egypt, Tunisia

Kuala Lumpur; Mövenpick Hotel Sylhet in north-

and Thailand.

east Bangladesh; and Mövenpick Resort Khao Yai in

In the months to come, April 2018

Following these, the brand will also open Mövenpick

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Thailand.

NEWS

Exhibition

TOUCHDOWN IN BAKU

Calendar

Etihad Airways’ inaugural flight to Baku, Azerbaijan, touched down at Heydar Aliyev International Airport last month. The airline now offers a three-times-weekly service to Baku, which runs on Wednesdays, Fridays and Saturdays. CEO, Etihad Airways, Peter Baumgartner said: “We are

APRIL 10-12 The Hotel Show Saudi Arabia, Jeddah www.thehotelshowsaudiarabia.com

tremendously excited to be launching scheduled flights between Abu Dhabi and Baku, the only scheduled service linking the two capitals. “There is strong demand from both markets for a direct, full-service operation on the route, and we have responded

EXCELLENCE IN SHARJAH

APRIL 17-19 AHIC, Ras Al Khaimah, UAE www.arabianconference.com

to this increasing customer requirement. The new flights

A.A. Al Moosa Enterprises’

look forward to high-quality

will further boost traffic from the UAE and strengthen the

four-star Ramada Hotel

service and hospitality

bilateral relations between the two nations.”

& Suites Sharjah opened

standards, as well as numerous

The airline recently announced a codeshare partnership

its doors for business last

facilities including a Club

with Azerbaijan Airlines, which will see the Azerbaijani airline

month, further contributing

Lounge, six meetings and events

place its J2 code on Etihad Airways services between Baku

to the UAE’s mid-market

venues, two restaurants, a gym,

and Abu Dhabi.

hotel portfolio.

massage rooms, an indoor pool

Previously known as the Ramada Sharjah, Ramada

APRIL 22-25 Arabian Travel Market, Dubai, UAE arabiantravelmarket.wtm.com MAY 15-17 IMEX Frankfurt, Germany www.imex-frankfurt.com

and a sun terrace. Faisal Al Moosa of A.A. Al

Hotel & Suites Sharjah

Moosa Enterprises enthused on

features 343 rooms and

the opening of the property:

suites, ideal for business and

“ This property will help address

leisure travellers alike.

the gap in mid-market hotels in

Guests to the hotel can

APRIL 18-20 WTM Africa, Cape Town www.africa.wtm.com

the UAE.”

MAY 21-24 ILTM Asia Pacific, Singapore www.iltm.com/asiapacific/Home •

TTG MENA will be available at these shows

NEW DESERT ESCAPE

PREMIER PROPERTY IN NAJRAN

n September 2018, Abu Dhabi will be welcoming the brand-new Jumeirah Al Mathba Desert Resort, which will be situated in the desert, 50 kilometres to the south-east of the UAE capital, in the Al Wathba District. This news comes hot on the heels of a strategic partnership between Jumeirah Group and Abu Dhabi United Hospitality. Spread across 20,000m2, the high-end Arabian style resort will comprise 90 hotel rooms and 13 villas, as well as all-day-dining options, pool and rooftop bars, a Talise Spa, conference and meeting facilities, and an offsite desert camp. Enthusing on the project was chief operating officer, Jumeirah Group, Marc Dardenne: “Growing the Jumeirah portfolio is one of

Park Inn by Radisson has expanded its Saudi Arabia

The upper midscale brand will continue to gain momentum.

portfolio with the launch

our strategic priorities, and we are very pleased to partner with Abu Dhabi United Hospitality on this development initiative, aligned with the UAE Vision 2021. Jumeirah Al Wathba Desert Resort will be the 12th luxury Jumeirah hotel in the UAE, and this innovative project offers Jumeirah a wonderful opportunity to showcase our

of Park Inn by Radisson

Hotel, Najran houses 113 rooms

area senior vice president,

truly Arabian hospitality. We are confident the resort will be an

Hotel, Najran.

and suites, along with two dining

Middle East, Turkey and

outstanding destination and will further boost tourism in

outlets, including the Shisha Lounge

Africa, Carlson Rezidor

the emirate.”

brand’s first project in

Café, five modern meeting rooms

Hotel Group, Tim Cordon.

Najran, is situated on

covering 180m of space and an

“The upper midscale Park

King Saud Road in the Al

events space, which accommodates

Inn by Radisson brand will

Fahad District, just a few

50 attendees and is ideal for

continue to gain momentum

minutes away from the

corporate and social gatherings.

as we launch new hotels in

ministries, Aramco and

“We are very pleased to announce

key cities and secondary

the industrial zone.

the opening of Park Inn by Radisson

locations across the Middle

Najran in Saudi Arabia,” enthused

East, Turkey and Africa.”

The property, the

Park Inn by Radisson

4 April 2018

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Jumeirah Al Wathba Desert Resort will be the 12th luxury Jumeirah hotel in the UAE.

NEWS

HOTEL CHECK

Almost instantly, its friendly staff and glorious rooms with exceptional in-room amenities made a wonderful impression, which further complemented the muchanticipated wedding. During my stay I enjoyed a delicious caramel macchiato and sandwich at the Starbucks in the hotel’s reception area, which is perfect for guests on the go who do not have time for room service. When the day of the wedding finally arrived, the hotel’s banqueting hall transformed into the most stunning

SHERATON SKYLINE HOTEL LONDON HEATHROW By Helen Moss

venue, adorned with beautiful decorations and roses bursting from all corners of the rooms. We enjoyed a sumptuous three course meal, partied on the dancefloor while exhilarating music played throughout

I recently travelled to the UK to attend my cousin’s

the whole venue and later relaxed at the

wedding, which was held at Sheraton Skyline Hotel

hotel’s Sky Bar. Overall, my experience at the

London Heathrow, situated within arm’s reach of

Sheraton Skyline Hotel felt surreal, with

the airport.

its exceptional facilities and dream-like

Perfect for stopovers and providing seamless links to the city centre, the hotel is by far one of

wedding venue. My cousin couldn’t have

the most convenient properties I have had the

chosen a better location to celebrate

pleasure to stay at.

that special day.

THREE-STAR ARRIVAL IN OMAN

EXPERIENCE SEYCHELLES The Seychelles Tourism Board (STB) Office in Dubai has introduced a brand-new marketing campaign entitled

Swiss-Belhotel International

senior vice president, operations

(SBI) has settled a management

and development – Middle East,

agreement with Al Salaam

Africa and India, Swiss-Belhotel

International Hotel for the

International, Laurent Voivenel:

operation of the Swiss-Belinn

“We are proud to add the Swiss-

Muscat in Oman, which is scheduled

Belinn Muscat to our superb

to launch in 2019.

portfolio of hotels in the Middle

Swiss-Belinn Muscat will comprise

East. Oman’s tourism industry

ICONIC HOSPITALITY MEETS SOCIAL MEDIA

n celebration of one million Facebook followers, Atlantis, The Palm has launched the world’s very

120 rooms and 10 types of suites,

has experienced strong growth

and will be located within easy

over the past few years, and this

access of Muscat Airport.

is expected to continue. However,

available for booking on a one-night

the country’s hospitality sector is

stay basis until December 2018.

A number of useful facilities

first social media suite. The Atlantis Fan Suite is now

#ExperienceSeychelles, which targets the UAE, Kuwait, the

will be featured at the property,

currently dominated by luxury five-

KSA, Bahrain and Qatar.

including an all-day-dining

star or four-star hotels. Hence it is

adapted to suit social media users’

restaurant, flexible meeting and

the perfect time for us to enter the

every requirement. Upon check in,

across the GCC, and works to create emotional

conference venues, a gym, WiFi

market and position the

guests will enter their Facebook log-in

connections while shedding light on all that the Seychelles

access and 24-hour room service.

hugely successful three-star Swiss-

details at the door of the suite to

Belinn brand.”

unlock the room and can sit back and

The campaign entails advertisements and activities

has to offer.

Remarking on the project was

Commenting on the new initiative was regional manager,

The unique concept suite is specially

tune into the special Facebook Fan

Seychelles Tourism Board Office – Dubai, Ahmed Fathallah:

channel on the in-room TV.

“We aim to sustain and further strengthen the already

When in need of assistance, guests

existing brand presence, not just in the UAE but in other

can ‘poke’ their personal butler using

GCC countries, by implementing strategic advertisements

a special in-room intercom system,

and activations while keeping the relationship with the

while those who want to share every

travel trade and key partners through collaborations.”

moment of their stay with their

To expand the outreach of the #ExperienceSeychelles

friends and family can enjoy a special

campaign, 50 taxis in Dubai now sport fully branded

Facebook Live Lounge, where guests

wrap ads, while at Abu Dhabi International Airport,

can place their handset on a stand and

#ExperienceSeychelles screen advertisements showcase

relax on the thumbs up shaped chair to

the destination. Adding to this, 53 buses in Qatar now

record their messages.

feature #ExperienceSeychelles advertisements.

6 April 2018

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NEWS

UAE: LEADER ABU DHABI CULTURE IN LUXURY

TARGETING THAILAND & PHILIPPINES

Newly released data ahead of the

ager to further capture Filipino

fleet, upcoming routes

Arabian Travel Market (ATM) 2018

and Thai markets, Oman Air

and existing networks.

revealed that the UAE will remain at the

took part in the Philippines Travel

Meanwhile, TITF in

forefront of the GCC’s luxury hospitality

Agencies Association (PTAA) Travel

Thailand took place

sector until 2022, with 73 per cent of

Tour Expo and the Thai International

across five days,

existing luxury hotel stock and 61 per

Travel Fair (TITF).

featuring 1,182 exhibitors

The Philippines’ largest annual

cent of the region’s current luxury

approximately 400,000

Travel Tour Expo 2018 welcomed 335

visitors. The Omani

exhibitors and over 140,000 attendees.

carrier offered attendees

The Department of Culture and Tourism – Abu Dhabi

Throughout the three-day event, which

special fares during the

(DCT Abu Dhabi) has shed light on a new digital initiative

celebrated its 25 year, the airline

exhibition, which were

entitled Abu Dhabi Culture.

promoted Oman’s tourism appeal to

warmly received.

Research data indicated a three-fold increase in luxury properties in the GCC over the past decade. “The opening of iconic properties, such as Burj Al Arab in 1999 and Raffles Makkah Palace in 2010, changed the

and welcoming

travel and tourism exhibition, PTAA

pipeline located in the country.

The new project will act as a one-stop-shop for tourists

During both events,

the growing Filipino travel market and

Oman Air representatives

face of luxury tourism in the GCC,”

and locals to access information on cultural life and heritage

remarked senior exhibition director,

in the UAE capital. It entails a website, a mobile app, social

presented visitors with

ATM, Simon Press. “The region may be

media activity and podcasts.

delicious Omani coffee,

working to attract a wider visitor mix,

shared information on its world-class

dates and flyers. The

Chairman, DCT Abu Dhabi, HE Mohamed Khalifa Al

but its commitment to luxury hospitality

Mubarak explained: “The Abu Dhabi Culture platform is an

airline reported that

and tourism will not take a back seat

important step in our journey to present Abu Dhabi’s rich

through these exhibitions,

anytime soon.”

culture to the world.”

it increased its database

Maintaining its prominence in the

and visibility, and also

He continued: “Through launching an accessible digital

region, luxury will be a key sector

platform of this level of inclusivity, we are ensuring that we

promoted Oman’s unique

represented at ATM 2018.

support the spread of innovative thinking within society,

appeal as a holiday

benefitting users from all backgrounds and interests.”

destination.

20 MILLION MEMBERS

NEW RETAIL HAVEN IN DUBAI Cityland Mall, the world’s first nature-inspired shopping destination by Cityland Group, is set to open its doors in Dubai in Q4 of 2018. In February 2018, 60 per cent of the project’s construction had reached completion, while leasing of mall space has significantly progressed, with over 50 per cent of retail spaces having been already allocated. Remarking on the project was CEO and board member, Cityland Group, Fahimuddin Sharfuddin: “With consistent progress on both the construction and leasing side, we look forward to launching Cityland Mall to the public during the fourth quarter of this year and adding a unique dimension in terms of retail to the UAE market.” Cityland Mall will comprise over 75 shops and services; an array of F&B options; more than 100 retail outlets; VOX Cinemas; and Fabyland Family

Emirates Airline’s popular

with 1.8 million. Australia has 1.7

Khedher. “Emirates Skywards

Emirates Skywards loyalty

million members, and India and

is focused on delivering ever

programme celebrated reaching

the UAE closely follow with 1.4

more personalised experiences

20 million members last month.

million members each.

for its members. We provide

In light of this impressive

“The programme has

a wide array of earn and

figure, the loyalty scheme

evolved in the 17 years since its

redeem options across a

offered its members travelling

inception in line with changing

number of categories: travel,

from Dubai a number of

travel and lifestyle habits,”

retail and lifestyle, and across

surprises at check-in, onboard

said senior vice president,

geographies, leveraging more

its aircraft and in its lounges.

Emirates Skywards, Dr Nejib Ben

than 100 partners worldwide.”

Each month, Emirates Skywards welcomes 220,000 new members on average. The countries with the largest member bases span four continents. The UK has the biggest membership base at 2.6 million, followed by the US

The programme has evolved in the 17 years since its inception.

8 April 2018

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Entertainment Centre - an indoor amusement park.

Get ready for a slice of

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INTERVIEW

WONDERFULLY UNIQUE

10 April 2018

Shaza Hotels is set to illuminate Dubaiâ&#x20AC;&#x2122;s eclectic hospitality scene with its upscale Mysk by Shaza brand. Speaking to Aleksandra Wood exclusively, president and CEO, Shaza Hotels, Simon Coombs spills the details on the brandâ&#x20AC;&#x2122;s debut in the iconic emirate, its congenial ethos and a number of other exciting ventures to come

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INTERVIEW : Please tell our readers about the new project and what visitors can look forward to upon its opening.

and which is able to offer owners an established distribution platform, access to cross selling capabilities from 550 hotels worldwide and a loyalty programme – GHA Discovery – which is currently made up of 11 million members.

We are delighted to announce the signing of our first Myskbranded property in the UAE, which will be located on Dubai’s Palm Jumeirah.

: What are your main objectives for the property? Where do you aspire to take the property within the next five years?

Mysk The Palm is an upscale hotel comprising 180 rooms, a café with a terrace on the ground floor, a rooftop restaurant, a

We want Mysk The Palm to be positioned in the top three hotels in terms of Revenue

rooftop swimming pool and fitness centre, as well as meeting

Per Available Room in its competitive set. We are designing a hotel where people will

rooms.

say ‘I did not expect such a hotel in this location’. We are creating spaces, interiors

Our aim is to bring the unique personality of the Mysk brand

and guest experiences that are very different from the other hotels on The Palm. The

in an intimate setting, reminiscent of contemporary boutique

configuration and facilities of this hotel are very similar to those of Mysk Al Mouj. Both

hotels. This will create a unique offering that will set the hotel

hotels are located on landmark developments, so it will be very interesting to see how

apart from the existing resort supply on the Palm.

both properties will perform in their respective markets.

: Why did you choose Dubai, and more specifically, Palm

: Are there any further plans for expansion in the Middle East?

Jumeirah, as the destination for your next project? This year is very important for us, as we gear up for the opening of four other Shaza Shaza Hotels is based in Dubai and our upscale brand, Mysk by

hotels in the GCC, starting with Shaza Makkah in a few weeks. The hotel is located on

Shaza, was launched in Dubai in 2016. It has always been our aim

the first row of the Haram and will have 250 keys only, allowing us to offer pilgrims very

to have one of the first Mysk hotels in Dubai.

personalised and attentive services.

We recently opened our first Mysk property, which is located

Another one of these openings is our first resort, Shaza Salalah, which is set to open

on Al Mouj in Muscat, and have also signed a Mysk in Kuwait.

during this Khareef season. As aforementioned, we also recently opened our first Mysk

Mysk The Palm is therefore our third Mysk property and we are

hotel in Al Mouj Muscat and signed a 200-room Mysk hotel in Kuwait, which will open in

extremely happy that this third hotel is in Dubai. The emirate has

2020. This opening will also coincide with the opening of Mysk The Palm.

always been a top performing hotel market, amongst the best in

In addition, we are currently negotiating two more Mysk projects in the UAE and have

the world, and every brand wants to be here. Not only because

also started expanding outside the Middle East, with two resorts under negotiation

of the high KPIs, but also because Dubai is the best platform

in Asia.

to showcase a brand. The market is starting to mature, rates are adjusting to the shift in tourists’ profiles, and the emirate is

Mysk The Palm is currently under construction and is expected to open its

working hard towards diversifying its hotel supply to attract new

doors for business ahead of Expo 2020.

source markets. This has created a need for more upscale and midscale hotels to support the 2020 target of 20 million visitors, and Mysk comes at the right time to contribute to this objective.

Mysk is about conviviality, a feelgood and vibrant atmosphere. It is a modern take on hospitality while being rooted in the ever-evolving Arabian lifestyle.

And of course, we couldn’t hope for a better location in Dubai for our first hotel. The Palm is a world famous touristic landmark where every hotel brand wants to raise its flag. The Palm has consistently generated some of the highest rates in Dubai, and we are happy for Mysk to be in such an exclusive destination. : What are your target markets for the new property? What type of traveller do you hope to attract? The hotel will be catering mainly to the corporate market, for guests looking to stay in a resort-like destination while being in close proximity to the neighbouring business hubs, such as Media City and Barsha Heights. The easy access to the property from the entrance of the Palm as well as the quick exit onto Sheikh Zayed Road and other business areas, make this hotel an ideal choice for the corporate segment. We also believe that we will attract the leisure market, due to the hotel’s close proximity to the beach, which is a hundredmetre walk away. : Talk to me about the essence and ethos of the Mysk by Shaza brand. What are some of its qualities and how will it stand out in Dubai’s eclectic hospitality scene? Mysk is an upscale brand that draws its inspiration from the ethos of Shaza. Mysk is about conviviality, a feel-good and vibrant atmosphere. It is a modern take on hospitality while being rooted in the ever-evolving Arabian lifestyle. Like the hotels of Shaza, Mysk hotels do not serve liquor, respect the values of Muslim travellers and are attentive to their needs. There is no other hotel brand that is positioned like Mysk

April 2018

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ibar

DESTINATION EGYPT

ANCIENT GRACE Following a challenging few years, the land of the Pharaohs is celebrating tourism success once more, with the numbers truly speaking for themselves. Tatiana Tsierkezou writes

oaded with culture, character and

THE TIMES THEY ARE A-CHANGIN'

warmth, the fascinating land of Egypt is once again rising the global tourism ranks, with the world’s trav-

These unequivocal figures really are testament to Egypt’s undying commit-

ellers having had their confidence and faith in

ment, and although restoring confidence and rebuilding its tourism industry

the destination restored.

has been somewhat challenging, targets are being met thanks to plenty of

In 2017, an impressive 8.2 million tour-

‘moxy’ and a positive attitude.

ists visited the country, marking a 54 per

“Things have definitely changed for the better, which becomes more evi-

cent jump on figures in 2016. Adding to this,

dent when you look at the number of tourists that are flying in, in addition

Egypt’s tourism revenue climbed by 123.5 per

to several countries resuming their flights, as well as various investments

cent last year on 2016, reaching $7.6 billion.

that are coming into the country,” explained general manager, Semiramis

It seems that this beautiful country, cov-

InterContinental Cairo, Sameh Sobhy. “The latter – as well as the former –

eted by many the world over, is back to its old

undoubtedly helped restore people’s confidence, in addition to the various

self following regional turmoil and instability,

promotional campaigns that have been launched over the past few years,”

and positive sentiments are flowing across

he told TTG.

the destination. Tourism movers and shakers

Also expressing confidence in the country’s tourism performance was

have expressed their confidence in what’s

marketing communications manager, Sonesta Hotel Tower & Casino – Cairo,

to come, with the goal being to once again

Madonna Habib: “The tourism sector in Egypt is starting to see the first im-

reach the 14.7 million visitor mark that was

provements in its efforts to regain its international reputation as a popular

achieved during the country’s most fruitful

destination. It has been receiving many positive views recently, though it is

year – 2010.

still performing well below potential and the peak figures of 2010.”

14 April 2018

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DESTINATION EGYPT Habib shared that Cairo welcomed a four per

the two destinations. The latter is expected

cent increase in occupancy rates in the second

to cost approximately $3 billion and will pass

quarter of 2017.

through Tiran Island at the entrance of the

“From our position as a provider of services to the corporate and leisure travel market, we share

Gulf of Aqaba.

‘EGYPT IS SAFE’

With positive perceptions of Egypt having been some-

Dedicated to improving transport, Egypt is

what tarnished of late, it is now time to move away

a sense of optimism that we will maintain a good

also developing its airports. The country has

from this and unleash the land of the Pharaoh’s magic

business volume for 2018,” she added.

heavily invested in airport security, according

once more. Industry stakeholders are keen on sharing

But it’s not only hoteliers who have been no-

to Sonesta Hotel Tower & Casino’s Habib, to

their message to the world and want to emphasise

ticing industry improvements. Egyptologist and

make visitors feel safer and more confident.

that the country is rapidly returning to its former

former Minister of State for Antiquities Affairs,

“Security at the airport is now beefed up

glory. ElMinabawy told TTG: “The message that I have

Dr. Zahi Hawass explained that following the dev-

and travellers are thoroughly searched by

astating events of 2011, which prevented people

highly trained personnel. They also have new

been sharing with many of our overseas partners, as

from visiting the country, a stable government and

security machines, which have been installed

well as all the consumer media that has visited Egypt,

president is one of the reasons tourists are flock-

at all of the country airports,” she shared.

is that they should diversify their source of informa-

Adding to this, in the summer of 2018,

tion and the media channels they have been listen-

ing back. “My message to the world is that ‘Egypt is safe’.

flights will begin operating to Sphinx Interna-

ing to. There are still many TV channels and media

In the last six years, 6,000 American tourists have

tional Airport in Giza, which is expected to re-

sources portraying Egypt as an unsafe destination.

travelled to Egypt through a company called Ar-

duce traffic at Cairo International Airport and

chaeological Paths; I give them lectures in front of

increase tourist traffic to the city of Giza.

“While I fully respect the opinions of others, I feel it is a bit unfair to limit their source of information to the

the Sphinx and at the tombs of the pyramid build-

“[The airport is being] fully upgraded and

same sources, which might sometimes have a wrong

ers in Giza. This captures the hearts of Americans

renovated for civil use. It will direct healthy

impression and a classical old perception of Egypt. If

and is proof that Egypt is safe. This is why the

traffic to the Pyramids region in Giza, which

today’s visitors return home with a smile and keep re-

tourism industry is going to be back,” he told TTG

lost a lot of its business to Cairo,” said ElMina-

turning back, there is a reason behind it,” he added.

exclusively.

bawy of Emeco Travel.

Sobhy of Semiramis InterContinental Cairo also

Habib explained that there are several

shared his message with TTG: “Egypt should be on

other major projects in the works, including

every person’s bucket list because there truly is some-

the Sixth of October Touristic City, worth $1.1

thing for everyone. For those interested in history,

billion, Cairo Gate Mall ($820m) and Al Maza

there are countless sights to see; for those who enjoy

Complementing these encouraging sentiments

City Centre ($500m). Meanwhile, the Egyp-

culture, once again there are numerous activities and

expressed by stakeholders are pipeline projects

tian Tourism Development Authority has also

experiences that one can engage in. Others who pre-

that are sure to change the face of Egypt’s tour-

been keeping busy, having launched a new

fer a laid-back, relaxing vacation by the beach, that’s

ism industry, streamline the tourist experience and

winter tourism promotion campaign in Europe

also available. The list is endless.”

benefit the country’s economy.

and having teamed up with CNN to launch a

INFALLIBLE STRATEGIES

According to president, Emeco Travel, Karim ElMinabawy, numerous hotels that have been holding back on opening their doors are now rapidly

promotional campaign to promote Egypt’s

The much-coveted Egypt has a knack for hospital-

fascinating tourists sites around the world.

ity, and with an endless portfolio of cultural at-

Adding to this, the Egyptian Tourism Devel-

tractions, stunning accommodation options and

opment Authority’s world-recognised ‘This is

affectionate locals, it comes as no surprise that

Egypt’ campaign was crowned ‘Best Tourism

tourists leave with a satisfied smile on their faces.

generally, but particularly in Cairo. The opening of

Promotional Video in the Middle East’ last

“When I meet tourists here, I can always see that

the Steinberger hotel in Tahrir square, represent-

year at the General Assembly of the World

they have had the best time of their life,” con-

ing the first decent four-star property in Egypt;

Tourism Organization (WTO) in China.

cluded Dr. Hawass.

inaugurating due to the return of tourist traffic. “This has upgraded the level of hotels in Egypt

Marriott International’s takeover of the Mena House hotel at the Pyramids; and the opening of the St. Regis on the Nile in May are great add-ons for the accommodation in Cairo,” he opined. But it’s not only hospitality developments that are positively impacting tourism; Egypt is also strongly focusing on improving and developing road infrastructure, according to ElMinabawy. One such example is the fully renovated highway between Cairo and Alexandria, which has helped cater for increased traffic between the two cities. “Alexandria has certainly gained an increase in the volume of business through the easy access from Cairo now,” said ElMinabawy. “Also, the brand-new road out of Cairo heading to the North coast along with the new El Alamein International Airport, originally military and upgraded to be a civil one, will generate a good potential to this new resort area in Egypt.”

When I meet tourists here, I can always see that they have had the best time of their life.

Other road-related pipeline projects include new roads being built towards Suez that will facilitate traffic between Cairo and the Red Sea, as well as a bridge between Egypt and Saudi Arabia, which will entice thousands of holidaymakers between April 2018

ttgmena.com

DESTINATION EGYPT

EYE ON THE PRIZE

PUREST FORM OF LUXURY Boosting Egypt’s high-

appointed and extremely

end hospitality offering,

spacious suites.

Steigenberger Hotels

Baron Hotels and

holidaymakers and event

Resorts, Egypt has an

organisers.”

Hotel facilities will

and Resorts will be

include exquisite

launching Steigen-

restaurants and a private

berger Pure Lifestyle in

sandy beach with its

Hurghada this Novem-

own modern Beach Club.

ber.

Guests to the property

The new hotel will

HOSPITALITY GEMS

will also be able to make

orking tirelessly to expand its hotel portfolio in Egypt, Hilton recently formalised two management agreements with Gulf-Egypt for Hotels

& Tourism to operate the Heliopolis Hotel & Towers Luxury Hotel complex under two distinct hotel brands.

Shahein explained

be run by ALDAU

use of all pool facilities

that West and Central

Development via a

at Steigenberger ALDAU

Hilton Cairo Heliopolis, while the second project is the

European markets are

franchise agreement and

Beach and Steigenberger

247-key Towers Luxury Hotel, which will transform into

will work to further entice

key to the company, and

will form part of the Mega

Aqua Magic.

Waldorf Astoria Cairo before the end of 2018, marking a

the West European market

these tourists mostly opt

Steigenberger ALDAU

and will develop new

for destinations including

Resort, which is already

All of Waldorf Astoria Cairo’s rooms are to be reno-

distribution channels using

Hurghada and Marsa Alam.

home to Steigenberger

vated and developed with a customised design concept

ALDAU Beach and

that reflects Egyptian hospitality. The atrium lobby area

visited by the GCC market,

Steigenberger Aqua

will also be renovated, and the hotel will add a blissful

Magic.

destination spa to its portfolio of facilities.

impressive action plan in place for 2018. The hospitality expert

high-tech software, to target direct bookers.

“Sharm El Sheikh is often

The first property, now in operation, is the 593-room

significant first for Egypt.

Vice president, Baron

the Middle East and East

Hotels and Resorts, Egypt,

Europe, such as Ukrainian

Granting guests a

The dual branded complex is home to two ballrooms

Sherif Shahein told TTG:

and Baltic countries. There

refreshing approach to

spanning 3,000m2, an amphitheatre with built-in confer-

“[We will] start working in

has also been an increase

luxury, Steigenberger

ence technologies, 12 meeting rooms, pre-function areas,

niche markets, focusing

in demand from the CIS

Pure Lifestyle will

a business centre, two swimming pools, 17 F&B options,

on weddings, adult

market,” he concluded.

comprise 110 beautifully

and much more.

16 April 2018

ERA OF CHANGE General manager, Semiramis InterContinental Cairo, Sameh Sobhy sheds light on the property’s very latest, game-changing news

We just opened two new signature outlets, the first being our sushi and sashimi restaurant, Sushiramis, which serves classic favourites as well as signature Semiramis creations. The second is our trendy restobar and lounge, India along the Nile, which marks the first of its kind in the capital, serving Indian fusion cuisine in a contemporary and modern setting. Furthermore, our new state-of-the-art Semiramis spa and fitness centre is due to open by the beginning of Q2 this year. We are also currently in the process of renovating our rooms. ttgmena.com

UPDATE GREECE & CYPRUS

HOLIDAY HAVENS The perfect Mediterranean getaways of Greece and Cyprus recorded historic figures for 2017, with 2018 set to follow suit. Natalie Hami reports

CYPRUS

visitors.

Traditionally revered for its glistening beaches

herent. Inimitable hospitality, good value for money, unique nature, superb

and warm hospitality, Cyprus’ tourism industry

and well-organised beaches, the cleanest waters in Europe, high quality

limits. Thus, we design, implement and review a lot of

has come up in leaps and bounds following the

levels of the offered product, great weather, short distances, great gas-

actions in order to achieve higher client satisfaction.”

economic crisis in 2013.

tronomy and a variety of activity and entertainment options.”

In fact, according to figures provided by the

Tanta also highlighted the importance of change in

CTO officials told TTG: “The reasons that visitors return to Cyprus are in-

One of the island’s popular beachside towns, Larnaka, has witnessed a

creating the ideal experience for guests. “We do not believe that we have reached our upper

Echoing a similar sentiment was Mantovani, who noted that despite the high percentage of repeat guests, numbers must be further boosted.

Cyprus Tourism Organisation (CTO), its per-

healthy frequency of repeat visitors over recent years, and in light of ris-

formance in 2017 broke a number of historical

ing numbers, it has seen heavy hotel investment of late. Officer, Larnaka

records.

Tourism Board, Nana Asmeni Pavlou explained to TTG that visitors always

touristic product, which does not include just the ac-

claim they come back for the ‘friendly locals, excellent weather and historic

commodation but also the restaurants, transport ve-

charm of Larnaka’.

hicles, airports, shops, bars, excursions and activities.

“The number of tourist arrivals to Cyprus in 2017 was the highest ever, surpassing the 3.65 million mark and recording an increase of al-

However, highlighting a more proactive approach to inspiring them to

“In order to achieve this, we all need to work on our

Last but not least, we must make our tourists feel that

most 15 per cent compared to 2016,” explained

come back, she said: “[We have been] creating new and innovative initia-

they are welcome. We must never forget to smile and

CTO officials. The officials noted that a healthy

tives on an annual basis to enrich the tourism product in order to turn

be polite. It costs absolutely nothing,” he said.

increase in tourists was brought forth by

Larnaka’s visitors into ‘Larnaka’s Loyal Friends’. Some recent examples

main tourist markets such as the UK (+8.3 per

include the creation of the ‘Rural Larnaka Traditional Gastronomy Route’,

cent), Russia (+5.5 per cent), Germany (+52.2

the ‘Larnaka Thematic Cycling Routes’, new events, and of course our ‘Lar-

GREECE

per cent) and the Nordic countries (+17.6 per

naka Free Winter Experiences Programme’, which runs every year from

Greece’s tourism industry has been in the limelight so

cent). In order to accommodate the rise in ar-

November until April. This programme offers a jam-packed timetable with

much in recent years, that the destination’s shortcom-

rivals, there are currently 14 hotel units under

something different every day of the week for guests staying in Larnaka

ings seem well and truly part of its past.

construction across the island, which are set

hotels, including guided tours, excursions in picturesque villages, halloumi

to contribute a further 3,000 beds.

making demonstrations, wine tasting, birdwatching and basket weaving

history, peppered with delectable cuisine, welcomed

sessions.”

positive figures throughout 2017 and is anticipating

Initial figures for 2018 also point to a healthy start, according to CEO, MTS Globe Cyprus

Meanwhile, Louis Hotels – a hospitality expert offering four and five-

and Mantovani Plotin Travel Ltd, Victor Manto-

star hotels in both Cyprus and Greece – believes that incentivising visitors

vani, who said: “The initial trend of the actual

comes down to a careful study of trends.

reservations for 2018 confirms that this will be another excellent year for Cyprus.”

This colourful destination, a hotbed of culture and

continuous tourism prowess this year. According to figures released by the Greek Tourism Confederation (SETE), there was a 5.3 per cent rise

Chief sales and marketing officer, Louis Hotels, Popi Tanta said: “Visitors

in arrivals in December 2017 compared to the same

are keen on spending on recreation, gastronomy and authentic and local

month in 2016, with an overall increase of 8.6 per cent

experiences. This is why we have already renovated all of our hotels and

in arrivals between January and December 2017, com-

highlight its appeal as a tourist destination,

added more facilities, and this is why we have been hosting seven thematic

pared to the same period in 2016.

And while these dizzying figures clearly

TTG sought to uncover why Cyprus is worth

nights per week at our hotels for a long time now. By creating a unique

more than just a one-off visit and how the

experience and proving the local authenticity, we turn our visitors into am-

reported a strong start to the year, with a 12 per cent

destination is working towards creating repeat

bassadors of the Louis experience.”

growth in passenger traffic for January and February

18 April 2018

ttgmena.com

Meanwhile, Greece’s largest carrier, Aegean Airlines,

UPDATE GREECE & CYPRUS 2018, having witnessed 1.5 million passengers on

tions, facilities and offerings in order to ex-

board its flights.

pand, evolve and ameliorate services.

feeder markets beyond European borders. President, Belvedere Hotel Mykonos and Belvedere Villas, Nikolas Ioannidis explained to

She added: “This year, we invest money as

CEO, Aegean Airlines, Dimitris Gerogiannis said: “We continue to invest on the upgrade of our

well as time to renovate the hotels’ facilities,

TTG that the property will be focusing on the

product and services, having delivered in the last

hire experienced staff and continuously train

US market, as well as Brazil and the UK. “We

few months of 2017 the upgraded facilities of our

existing staff, in addition to choosing the top-

are also attracting guests from the UAE, Aus-

four lounges in Athens, Thessaloniki and Larnaca.

rated suppliers to meet international luxury

tralia, Lebanon and a few European countries.”

At the same time, we are adding 18 new destina-

standards.”

Meanwhile, general manager, The Crete Golf

Moving away from Greece’s sun-drenched

tions and 700,000 additional seats in 2018. The

Club, Nicholas Sotiropoulos will be working to

initial indications as far as demand is concerned

islands to its culture-fuelled capital city,

attract guests from within Europe, mainly from

for the summer season appear positive, despite

Athens, area general manager - Greece and

Germany, the UK, Scandinavia, Switzerland,

the increased capacity added by competition.”

Cyprus, Hilton Athens, Bart Van De Winkel

Austria, Italy and France.

Most importantly, the destination’s stakeholders are keen to ensure that tourism arrivals remain

spoke to TTG about keeping up with clients’

“We are motivating our clients to visit us by providing special rates on Aegean flights, a

needs.

high by constantly enhancing the guest experi-

high-quality airline, where golf clubs are car-

“Our guests appreciate the excellent qual-

ence.

ity that they receive in every aspect of their

ried free-of-charge and individuals are eligible

stay and reward it with loyalty and referrals.

for a promo code. Moreover, special rates on

lection Resorts, Santorini, Kalia Konstantinidou

As tourism numbers rise, Hilton Athens keeps

Hertz rentals are provided upon request.”

explained to TTG how the upscale resorts provide

up to speed by adjusting its operational and

guests with ‘their dream vacation’. “The key to

sales strategy accordingly,” he said.

Vice president, Vedema & Mystique, Luxury Col-

With keen perseverance and dedication,

As Greece’s travel and tourism stakehold-

achieving this is to never rest, but to continuously strive for great innovation, ethical contribution and

ers gain confidence in their tourism product,

continuous evolution of our offerings and services.

they begin to cast their net wider, seeking

This, of course, is made easier and is translated to

Greece and Cyprus continue to take pride in the creation of a quality tourism product.

Visitors are keen on spending on recreation, gastronomy and authentic and local experiences.

benefits for the entire island, when it is the result of a cooperative effort of all hotels and hospitality outlets in Santorini.” With a view to meeting and exceeding the expectations of discerning travellers, Konstantinidou explained that the resorts reflect on their opera-

NEWS

EXCEEDING EXPECTATIONS

NEW SCHEDULE UNVEILED

eeking to enhance the guest experience, Hilton Park Nicosia is undergoing renovation works. “By the end of this year we are going to have

brand new guest rooms with modern, luxurious, high quality standards,” explained general manager, Hilton Park Nicosia, Evros Stylianou.

Ryanair has launched its Paphos Winter 2018 schedule,

Thessaloniki. Chief commercial officer,

which comprises 12 new

Ryanair, David O’Brien said:

routes, including services to

“We are pleased to launch our

Bournemouth and Liverpool in

Paphos Winter 2018 schedule,

the UK.

with 12 new routes (15 in total),

The low-cost carrier’s Paphos

Louis Hotels has announced that Louis Paphos Breeze is opening in May 2018, while the brand new Louis Ivi Mare currently under construction, will open by April 2019. The Louis Paphos Breeze will offer 144 keys, along with two restaurants, three swimming pools, three bars, an extensive spa and much more.

delivering 940,000 customers

Winter 18 schedule will also

per annum as Ryanair grows by

include new flights to Amman,

74 per cent at Paphos Airport.

Bratislava, Bucharest, Budapest,

Cypriot customers and visitors

Chania, Dublin, Kaunas, Krakow,

can book our Winter 2018 seats

Riga and Tallinn.

from today as fares continue

In total, the schedule will

to fall, so there’s never been a

deliver 15 routes, including

better time to book a low fare

London Stansted and

flight with Ryanair.”

We aim to leave a lasting impression. Stylianou also noted that a brand new executive

Hilton Athens recently reopened its allday coffee and lounge lobby bar, Aethrion, with a new food and beverage concept as well as a new partnership with the renowned Breeder gallery.

lounge will be opened at the hotel, as well as an open plan bar. “Our new developments aim to leave a lasting impression on our visitors and exceed their expectations in every way,” he said. The Nicosia property has also put in place a number of initiatives to boost the guest experience, such as

According to marketing and corporate sales director, Sixt Cyprus, Michael Pnevmaticos, the car rental company will be re-evaluating its fleet and increasing some of its categories. It also plans to enhance the customer experience, making it more relaxing during pick up and drop off.

April 2018

ttgmena.com

Check Out Gifts, which entails a traditional gift (spoon sweets) offered to all HHonor guests when they check out, and Night Turndown, where the housekeeping member in charge will leave a tea bag (and a note stating the benefits of this tea) accompanied by an After Eight chocolate and a sleep mask, or a deep sleep pillow spray.

ON LOCATION SRI LANKA

SPIRITED REALM

ri Lanka, South Asia’s untainted gem and glorious cultural hub, formerly known as the Dominion of Ceylon, is home to numerous ethnicities, religions

and languages. Blessed by mother nature, the country is a divine realm of immense biodiversity, stunning fortresses, national parks and eight UNESCO World Heritage sites, all complemented by its soulwarming tropical climate.

Day in and day out, Sri Lanka aims to please, invigorating travellers with its rich culture and unlimited offering. Aleksandra Wood discovers the latest and greatest from this animated destination

And snatching the crown for its congeniality is, of course, Sri Lanka’s abundant tourism industry, which is effortlessly maintaining its position among the elite travel destinations of the world.

MARKET ALLURE

Indeed, Sri Lanka has seen a great deal

cent in comparison to the same month last year. Europe

of markets traverse its charming cities

was the top region in terms of arrivals in February,

and towns, as recent statistics released

accounting for 52 per cent of visitors, followed by Asia-

by the Sri Lanka Tourism Development

Pacific with 41 per cent.

Authority revealed. January was a

A WEALTH OF DEVELOPMENTS

One might reflect upon why the Sri Lankan

fantastic start to the year, with the total

tourism industry’s competitive stride remains

number of international tourist arrivals

unbreakable, especially as global competition is

reaching 246,972, an impressive 12.6

Sri Lanka’s tourism industry is ever blossoming, with

so fierce nowadays. According to director of sales

per cent jump on the arrival numbers

hospitality and infrastructure developments underway

and marketing, Mövenpick Hotel Colombo, Padmi

recorded during the first month of 2017.

left, right and centre.

Fernando, Sri Lanka’s ability to deliver authentic

Emerging as a top market for the month

local experiences is essentially its most notable

was Western Europe, with an impressive

momentous expansion, with international brands

strength: “Local experiences and personalised

83,324 arrivals, followed by South Asia

especially keen on raising their flags in this fruitful

service is key. I believe travellers coming to Sri

(54,815), East Asia (41,462), Eastern

market.

Lanka seek that taste of culture and sense of

Europe (30,550) and the Middle East

place.”

(11,199). The South Asian and Middle

on this: “The hotel industry has been fast paced,

Eastern markets brought forth the

especially during recent years, with many international

consultant, Genesis Global Consulting, Mario

most notable growth during the month,

brands opening up and some due to open in the future.

Stubbs – a consultant for the KK Collection’s

rising by 32.2 per cent and 25.2 per cent

Mövenpick Hotel Colombo was the first five-star

Kahanda Kanda, Galle and KK Beach, Galle, who

respectively, in comparison to January

property to open in the city after 25 years, and we are

said: “[Sri Lanka] has not only grown as a tourist

2017.

very proud of this.”

Echoing this sentiment was founder and

destination but also as a business hub over the

Meanwhile, in the month of February,

The island’s hospitality scene is readying itself for

Mövenpick Hotel Colombo’s Fernando elaborated

And as revealed by Stubbs, the luxury segment is

years. This has brought in various segments of

the island nation welcomed a total of

also ruffling its colourful feathers with pride this year:

tourists which have been catered to with tailored

235,618 international visitors, once again

“We are in the luxury boutique space and, regardless

product offerings.”

indicating a notable growth of 19.3 per

of the increase in budget travel globally, we have seen

20 April 2018

ttgmena.com

ON LOCATION SRI LANKA

The hotel industry has been fast paced, with many international brands opening up and some due to open in the future.

SRI LANKA TOURISM PROMOTION BUREAU MICE-MANIA

TTG: “Infrastructure and transportation have seen major breakthroughs in the last few years. Several expressways have been built from the international airport and another major route, from Colombo through to the southern coastal belt of the island.” These developments are warmly welcomed by global travellers, making it all the more convenient for them to explore the verdant island. Meanwhile, Sri Lanka’s transportation hubs,

Sri Lanka Tourism Promotion Bureau (SLTPB) has had a busy start to 2018, having attended various trade

including airports and marine ports, are continuing

shows and embarked on roadshows to further capture

with upgrades and expansion.

key markets and stimulate growth.

Stubbs explained that the further development of

On a mission to entice more travellers from India,

ports and airports, commissioned by strategic partner

SLTPB participated in this year’s SATTE – India’s lead-

countries, grants insight on how Sri Lanka will reach

ing travel and tourism trade show – in January.

higher targets for the market share globally.

During the event, SLTPB focused on promoting film tourism, destination weddings, MICE and religious

A POSITIVE OUTLOOK

tourism. Meanwhile, another key focus for SLTPB this year

a steady rise in the luxury travel segment with a

Looking ahead to the rest of the year, hospitality

is the Saudi market, and to further stimulate tourism

healthy growth trajectory in 2018.

entities are prepared to tackle challenges head on,

numbers from this destination, the Bureau recently em-

having already introduced a number of internal

barked on a promotional roadshow to Jeddah.

“The expansion of the KK Collection portfolio, from its flagship property Kahanda Kanda, Galle to

changes to ameliorate their offering and attract a

opening its second property, KK Beach, Galle, has

diverse crowd to their properties.

definitely opened doors for the customer looking

The Galle Face Hotel is practicing its environmental

The delegation included the bureau’s tourism officials, as well as Sri Lanka’s leading hotels and tourism stakeholders. Jeddah-based travel agents and tourism profession-

for unique products. We intend on expanding in

consciousness, dedicating the past year to eco-

the future with more unique properties in various

friendly tourism and establishing a sustainability

als were provided the latest information and updates

locations,” he further noted.

committee that initiates practices accordingly. But not

on Sri Lanka’s touristic offerings through informative

only this; speaking of the hotel’s next move, Ohlsen-

presentations, workshops and a series of business de-

Cinnamon Island by its conquerors, Sri Lanka’s

Dukic declared: “2018 is a year with new additions,

velopment meetings.

exotic cuisine bursting with a myriad of flavours

such as The Galle Face Hotel Spa by L'Occitane. The

instantly comes to mind. The country is well aware of

spa launched early this year and has strengthened

campaign at ITB Berlin, which took place from March

its culinary strengths and is ever-ready to further tap

the overall outlook of the hotel and the industry.

7-11 in the German capital.

into this segment.

Furthermore, the hotel is in the process of adding new

And speaking of unique, once dubbed the

“Leading up to last year, there has been a continuous growth in the number of F&B outlets in

dining experiences, promotions and entertainment.” And concluding on the same note was Fernando

Most recently, SLTPB conducted an impressive media

A high-profile press conference was held as part of the campaign, with well-established media representatives and journalists, such as FVW, DPA, Diewelt, Discovery Channel and Reuters, in attendance.

Colombo, where travellers have had more dining

of Mövenpick Hotel Colombo: “2018 has a lot in store

options,” said general manager, The Galle Face

for us, as we are introducing more MICE concepts,

Hotel, Deni Ohlsen-Dukic. “An increased focus on

targeting not just the local corporate market but also

ister of Tourism Development and Christian Religious

gastronomy in general, along with respecting and

markets regionally. Colombo has a lot to offer and we

Affairs, John Amaratunga; Ambassador of Sri Lanka

demonstrating the importance of local cuisine, has

would like to maximise on this as a destination overall.

in Germany, Karunasena Hettiarachchi; and managing

become more widespread. Authentic local food has

Brand new F&B concepts will be introduced together

director, SLTPB, Sutheash Balasubramanium, among

always been well received by visitors.”

with unique promotions, and we are also now known

others.

With this new focus, the property welcomed a new

as the ideal location for intimate weddings.”

The panel at the media conference consisted of Min-

Ambassador Hettiarachchi highlighted Sri Lanka’s unfaltering efforts in pursuing its economic development,

executive chef this year, Chef Saman Jayawardena, in a bid to achieve further gastronomical distinction

The future is shining bright for Sri Lanka’s tourism

with the country making its mark as a favourable long-

within the industry.

industry, what with its growing visitor numbers,

haul destination.

Also on the country’s extensive list of

noteworthy developments and dedicated hoteliers.

Minister Amaratunga also highlighted the three-year

developments is infrastructure, and more notably,

The spirited island is constantly proving its

tourism strategic plan and key developments that are

roadworks, which aim to further accommodate Sri

leadership, as the rest of the world patiently awaits

currently taking place in the country.

Lanka’s booming tourism industry. Ohlsen-Dukic told

its next big move. April 2018

ttgmena.com

AWARENESS WEDDINGS & HONEYMOONS

CREATIVITY ABOUNDS No longer content with following traditions, betrothed couples around the world are shaking up the Weddings and Honeymoons industry with demands for unique and individualised ceremonies. Emily Millett writes

We expect to see weddings with more comprehensive and interesting itineraries, linked to events such as festivals.

arrange pre- or post-nuptial holidays for the bride and groom and their friends. “Weddings at the Hotel Saratoga usually last for several days,” commented general manager, Hotel Saratoga, Cuba, Antonio Sabaté Terrés. “The wedding ceremony by the pool on the rooftop of the hotel is the focus, but everyone also wants to do wonderful and memorable things before and after the big day. Guests like to take a more active, supportive role on their best friends’ wedding day and that often means spending some days with them.”

eddings and honeymoons are

Le Grand Salon – designed to host weddings.

TAILORING THE UNIQUE

not what they used to be. With a wealth of information read-

DESTINATION OFFERINGS

As destination weddings continue to boost the market, industry insiders are

ily available, couples planning

One thing that remains consistent is the

also witnessing an increase in brides and grooms looking to personalise their

their nuptials today want more, and the indus-

enduring demand for destination weddings

big day, often with unique touches that defy tradition.

try is listening.

and honeymoons, as director of sales and

“At the moment, it is all about personalisation,” said general manager, Möv-

“The Internet has changed how brides and

marketing, Desert Palm, Camelia Binbrek told

enpick Hotel Al Khobar, Peter Hoesli. “Brides show their unique personalities

grooms research wedding vendors,” said gen-

TTG: “Destination weddings are here to stay.

and styles through the food, entertainment and flowers.”

eral manager, Six Senses Kaplankaya, Lionel

Couples are certainly getting more creative

Valla. “Many brides use Pinterest or similar

in their destination selections, with the UAE,

and with the Saudi market proving particularly responsive to trends set

sites to find inspiration and many couples

Italy, Portugal, Amsterdam, Peru, Bali, Puerto

through social media, the wedding and events team works hard to match the

plan their weddings through apps and mobile

Rico, India, Prague, Costa Rica and Macau

latest client inclinations. For 2018 so far, this means upgrading the wedding

devices.”

gaining popularity.”

buffet displays and decorations, and creating new wedding menus.

This ever-expanding platform of informa-

Verifying this trend, Caresse – A Luxury Col-

According to Hoesli, weddings remain an important segment for the hotel,

Creativity and individualisation is also a notable trend at Six Senses Kaplan-

tion is encouraging couples to move away

lection Resort and Spa, Bodrum has already

kaya in Turkey. The property’s general manager, Lionel Valla told TTG: “It’s all

from tradition and instead opt for new cus-

received a large number of requests from

about being bespoke and giving couples a memorable experience. There is a

toms that are more in line with their individual

countries outside of Turkey for 2018 and,

demand for creative experiences and we create bespoke services and offers

tastes and personalities.

according to the hotel’s general manager,

accordingly.”

“The trends have differed nowadays in the

Makis Antonatos, over the past few years, the

sense that weddings and honeymoons are not

number of destination weddings running with

themes, styles and packages, to venues and locations, all of which Six Senses

as classical and conventional as they used to

a ‘wedding weekend’ concept has also signifi-

Kaplankaya can cater for with a range of alternative venues and packages.

be. Whether for weddings or for honeymoons,

cantly increased.

couples tend to head towards everything that

This encompasses various elements of the wedding experience, from

“We have also been witnessing a demand for smaller bespoke wedding cer-

“Couples are moving toward organising

emonies in secluded locations,” added Valla. “Kaplankaya is a perfect match

is different,” explained director of marketing

events that last at least two days,” he told

for this and we have created a special wedding offer accordingly. Our out of

and PR, Le Gray, Beirut, Rita Saad.

TTG. “Weddings are being transformed into

the ordinary approach and unrivalled location and offerings are a big plus.”

Referring to the ever-evolving sector,

more thematic events linked to specific activi-

Outside of the MENA region, these requests are also on the rise, and Hotel

Saad continued: “Young couples do not want

ties, for instance, invitees can convert the

Le Toiny on the French Caribbean island of St Barths has witnessed this shift

to spend money inviting huge numbers of

occasion into a holiday, by extending their

first-hand. Hotel director, Luc Lanza explained: “Couples are looking for a

people, but rather want to be surrounded by

stays before or after the wedding dates. In the

unique experience, something out of the ordinary. We are able to propose indi-

a group of happy few. In this case, Le Gray,

future, we expect to see weddings with more

vidually tailored weddings thanks to our 25-year experience on the island.”

Beirut is an ideal gathering point. It has the

comprehensive and interesting itineraries,

rooms, the venue and the location.”

linked to events such as festivals.”

In response to consistent high demand, last

Following the recent creation of a new beach club at Hotel Le Toiny, requests for unique venues have increased noticeably.

Combining the main event with an activity-

year, Le Gray Beirut inaugurated an extension

filled holiday for friends and loved ones is a

With more information available at their fingertips, couples are challeng-

to the hotel, with new conference and event

trend being seen internationally, with hotels

ing the industry with demands for the unique, the bespoke and the out of

venues, including a 400m² banquet venue –

around the world increasingly being asked to

the ordinary.

April 2018

ttgmena.com

AWARENESS WEDDINGS & HONEYMOONS

BOUTIQUE WEDDING EXPERIENCES

Q&A

Aiming to offer a one-stop-shop for wedding clients, group director of operations, F&B, Centara, Winfried Hancke talks raised benchmarks and rising expectations

esert Palm Dubai is responding to emerging

TTG: What is your latest news pertaining to

challenging, we want to offer one-

trends in the wedding industry in Dubai with a new

the Weddings and Honeymoons niche?

stop-shop assistance to handle all of

bridal suite and new nuptial packages. Speaking to TTG about the initiatives, director of

this too. At Centara we host many weddings every

sales and marketing, Desert Palm, Camelia Binbrek said:

year and they are an important part of our

TTG: What trends are currently

“There’s a trend for venues that have an existing style

business. Whilst we have a variety of resort

shaping and influencing the Wed-

or ambience, which can be incorporated into a couple’s

and city wedding locations, and options

dings and Honeymoons sector?

special day. To ensure we’ve covered every aspect of

for celebrations ranging from intimate

the day, we’ve created a bridal suite, close to our biggest

ceremonies to large multi-day extravaganzas,

A wedding is one of the most

wedding venue, to ensure that the bride and her party

we are always looking to evolve and enhance

important and special days in a

can relax and prepare before the big occasion.

our offerings. Our focus this year is on taking

person's life, and they need to have

as much stress out of the wedding organising

the confidence and comfort that

package for couples to relax after their wedding; it

process as possible for our guests, ensuring

their big day will run smoothly. As

includes one night’s stay in a room, suite or villa, a set-

they need only worry about enjoying the

such, they look for clear, honest and

menu breakfast, a romantic turndown set up and a dining

big day.

transparent communication around

“We also created our ‘Romance at The Retreat’

experience.”

We’ll be redesigning our website to help

all the planning and preparation.

The hotel has also created new themes, as Binbrek

couples and planners find all relevant

People are time-poor and

explained: “Themes are a big thing, and we’ve created

information as easily as possible. We’ll

demanding of efficient, real-time

a host of opportunities, including our Green Veranda,

also be looking to work with a variety

answers and communication, and

The Trophy Room and The Grand Stand, which can all be

of partners to ensure we have the best

as such, we are finding that many of

transformed for intimate wedding parties.”

options for everything, from photography

today’s guests want to communicate

and entertainment to fireworks. Finally, as

speedily via instant messaging

arranging the legalities and paperwork can be

services.

24 April 2018

ttgmena.com

PEOPLE ON THE MOVE

been announced as the director of rooms at InterContinental Abu Dhabi. Al Mordaa will now take charge of the rooms division, which is made up of 216 members. He has worked for InterContinental Abu Dhabi since 2008, and prior to that, he held a number of positions with hospitality giants such as Starwood and Four Seasons.

Digvijay Singh Rathore has assumed the position of director of F&B at Millennium Airport Hotel Dubai. Armed with 16 years of experience, he boasts extensive pre-opening expertise spanning conventions and banqueting. He holds a BSc in Hospitality Management from IHM, Hyderabad, and throughout his career he has held a number of F&B positions in India and the UAE.

GEORGE GANCHEV

PRESIDENT AND MANAGING DIRECTOR – EMEA

GENERAL MANAGER

Wyndham Hotel Group an-

Ajman Hotel has welcomed

nounced Dimitris Manikis

George Ganchev as general

as president and manag-

manager. With over 26 years

ing director – EMEA.

of industry experience, the

Manikis will be responsible for the development of Wyndham’s brands in the EMEA region and will work to maximise the performance of all new and existing franchise and managed hotels. He will also focus on driving strategic objectives.

AJMAN HOTEL

Karam Al Mordaa has

DIRECTOR OF F&B

WYNDHAM HOTEL GROUP

DIRECTOR OF ROOMS

DIMITRIS MANIKIS

DIGVIJAY SINGH RATHORE

MILLENNIUM AIRPORT HOTEL DUBAI

INTERCONTINENTAL ABU DHABI

KARAM AL MORDAA

Bulgarian national has previously worked for renowned international brands. He joined the Kempinski brand in 1997 as a front office manager in Bulgaria, and since then has worked for Emirates Palace; Zamani Zanzibar Kempinski; and Kempinski Hotel Amman.

If you have recently been promoted or appointed key staff, please visit our website...

the director of sales and marketing at Fairmont Dubai. Vayserrie will oversee Fairmont Dubai’s reactive and proactive sales efforts, working to determine and develop marketing communication activities. Prior to assuming her new position, she worked as the director of sales at The RitzCarlton Abu Dhabi Grand Canal.

Four Seasons Hotel Abu Dhabi at Al Maryah Island has named Olivier Thomas its new general manager. With two decades of experience, the French national joins from Four Seasons Hotel Casablanca, where he served as the general manager. In his new capacity, he will ensure that the property stays committed to the dynamic growth of Al Maryah Island.

26 April 2018

KARIM NAHAS

GENERAL MANAGER

REVENUE MANAGER

Salalah Rotana Resort has

Karim Nahas is the general

appointed Lara Abou Harb

manager of the Pearl Ro-

to the position of revenue

tana in Abu Dhabi, which

manager. Hailing from Lebanon, Abou Harb joins her new team from Raouche Arjaan by Rotana, where she served as the reservations manager. She holds a degree in hospitality management from the University of Beirut and will take charge of the hotel's revenue and inventory.

ttgmena.com

PEARL ROTANA

FAIRMONT DUBAI

Valerie Vayserrie is now

GENERAL MANAGER

SALALAH ROTANA RESORT

DIRECTOR OF SALES AND MARKETING

LARA ABOU HARB

OLIVIER THOMAS

FOUR SEASONS HOTEL ABU DHABI AT AL MARYAH ISLAND

VALERIE VAYSSIERE

opened last month. Nahas takes on his new challenge with almost 30 years of hospitality experience. He will oversee the launch of the hotel, as well as management functions, hotel operations and strategies. He previously worked as the general manager of Towers Rotana, Dubai.

SOCIAL HUB

Our Team GENERAL MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003 EDITOR Tatiana Tsierkezou TTsierkezou@ttgmena.com D: +35724803021 MEDIA REPORTER Aleksandra Wood Awood@ttgmena.com D: +35724803022

SOCIAL MEDIA HIGHLIGHTS:

As always, ITB Berlin 2018 was an extremely successful exhibition, having witnessed a five per cent jump in business volume compared to the 2017 edition. Following the event, a high frequency of business is expected over the next few months, and the global tourism industry is in gear for a record year. The exhibition welcomed approximately 110,000 trade visitors from Germany and abroad, consolidating ITB Berlin’s reputation as the world’s leading travel trade event. Here are some of our favourite Tweets from the exhibition…

CONTRIBUTORS Emily Millett Natalie Hami

ITB Berlin @ITB_Berlin Congratulations to the Best exhibitor in the category Near/Middle East : ABU DHABI #itbberlin #bestexhibitoraward

CREATIVE DIRECTOR Edward Beales ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074

ITB Berlin @ITB_Berlin Need a place to hold a meeting? Reserve your free meeting room on wheels at our Business Points powered by #Blacklane in hall 2.2 or 10.2 at #ITBBerlin

Maria Demetriadou mdemetriadou@ttgmena. com D: +357 24 803012 CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002 ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026

TTG Worldwide Titles*

TTG Middle East & North Africa is a member of the TTG network of media alongside: TTG UK and Ireland, TTG Russia and CIS, TTG Nordic, TTG Czech Republic, TTG Italia, TTG Asia, TTG China TTG India * For information on these publications, please contact us at: INFO@ttgmena.com

The strongest overtourism impacts were felt by travelers in Bejing, Hong Kong and Istanbul, according to the latest IPK World Travel Monitor survey results presented at #itbcon18.

the stunning results of the survey yourself! #itbcon18

ITB Berlin @ITB_Berlin Did you ever sleep in a sleep cube? In the future, you will find more and more of these sleep cubes from @sleeperoo in unusual locations like museums, skywalks or national parks! Sleep where you‘ve never slept before!

HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com

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ITB Berlin @ITB_Berlin

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THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas. com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138

ITB BERLIN 2018

Chancellor Angela Merkel at #ITBBerlin.

Who is up for it? Test it on #ITBBerlin this weekend!

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