Middle East & North Africa
SEPTEMBER 2014
Spotlight U.S.
Analysis CRUISING
MENA is invited to explore this iconic shapeshifter
Adapting to the tides of change
On Location NORTHERN EMIRATES
Update OMAN With intelligent agility, Oman raises its appeal
THE CONTENDER
As new visa regulations come into play, Bahrain is roused and ready to dive into the depths of newfound optimism
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A collective oasis of innovation and invention
1 September 2014
ISSUE 273
CONTENTS
BOOSTING THE INDUSTRY
> YOUR GUIDE 04
NEWS
10
DESTINATION BAHRAIN
14
s the TTG MENA team plunges headfirst into the excitement of the autumn season, just as the
UPDATE OMAN
industry begins to gain speed again, we’ve been mulling over the significant issue of
18 20 23
ANALYSIS CRUISING ON LOCATION NORTHERN EMIRATES
visas within the world of tourism. With international tourist arrivals in the Middle East at 52 million for 2013, according to the UNWTO, the region appears to be growing from strength to strength. And with this rapid increase, we
SPOTLIGHT US
look forward to the removal of barriers to ensure that regional destinations are even
26 28 29
LAOS, AWARENESS VIETNAM, CAMBODIA
more accessible.
PEOPLE ON THE MOVE
is the UAE, having recently introduced a
Highlighting one country which is
A LETTER FROM...
pushing all the right buttons in this arena new visa system, aimed at greatly boosting
Wishing you a great month, until next time…..
tourism growth. We most certainly hope
TATOs
that this will set a precedent. On that optimistic note, we wish you a
30
PICTURE PERFECT
NEW ADDITION TO URBAN LANDSCAPE
Natalie Hami Media Reporter
great read of all of the industry’s latest updates in our September issue.
TOP STORY
W
ith its eye on the MENA region, Marriott International has announced the opening of a new
property in Doha’s West Bay district, where three hotels known as the Renaissance Hotel, Courtyard by Marriott and Marriott Executive Apartments Doha City Center have become one, as a new Marriott Hotel opens. In line with Marriott Hotels’ new brand strategy, The Marriott Marquis City Center Doha Hotel has been launched. Described as a distinguished hotel in an iconic location,
GLOBAL EXPANSION PLANS Further service upgrades in June 2015
the property includes 580 guest rooms and
Etihad Airways is set to launch six new
1,200m2 of flexible meeting space, as well as
routes in the first half of 2015, in a bid to
include the introduction of a three-class
views of the Doha skyline.
offer more choice and improved connec-
Airbus A330-300 aircraft on daily flights to
tions to travellers.
Singapore, and a three-class Boeing 787-9
Daily flights are to commence to the
PRESTIGIOUS AWARD WON
Dreamliner on daytime flights to Moscow,
European capitals of Madrid, Spain and Ed-
marking the debut of first-class cabins on
inburgh, Scotland, next year, together with
both of the existing routes.
the historic state capital of Kolkata, India as well as Entebbe, Uganda.
President, Etihad Airways, James Hogan said: “Our global network development in
Munich Airport has announced that it
The terminal’s unique architectural
The carrier is scheduled to also operate
the first half of 2015 supports a long-term
has received the World Airport Award
concept means that passengers are able
four flights a week to Hong Kong and three
vision to provide travellers with an exten-
from the aviation research institute,
to transfer to one of 130 destinations in
flights a week to Algiers, Algeria.
sive range of destinations and connections
Skytrax.
45 countries in a very short time.
Meanwhile, Etihad Airways’ existing daily
over Etihad Airways’ Abu Dhabi hub. These
flights to Brisbane, Australia, currently op-
new destinations have been selected to
by Lufthansa, the Star Alliance and
of some 5,000m2 and offer additional
erated via Singapore, will become a direct
expand our coverage and strengthen our
its partner airlines, was ranked by
amenities to passengers.
service from June 2015, offering the first
customer proposition in the strategically
non-stop connection between the city and
important markets of Europe, Asia
Abu Dhabi.
and Africa.”
Terminal 2, which is used exclusively
passengers as among the best six in
The Lufthansa lounges cover an area
Underneath, there is also the Lufthansa
the world in the category World’s Best
Business Lounge with a garden as well as
Airport for Transit Passengers.
a Lufthansa first-class lounge.
2 September 2014
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NEWS
REINFORCING RELATIONSHIPS
tour operators and Yas Island,
Melbourne City FC.
visited Sydney, Melbourne
Director promotions and
and Brisbane to train retail
overseas offices, TCA Abu
Jordan's low cost carrier, Petra Airlines, has signed a
Abu Dhabi’s tourism industry recently headed
travel agents and MICE
Dhabi, Mubarak Al Nuaimi
Letter of Intent (LOI) to acquire up to four CS100 and CS300
to Australia for a three-destination road show
consultants on the latest
said: “In the first five months
airliners.
aimed at capitalising on growing awareness in, and
destination offerings. The road
of this year, some 16,952
business from, the country.
Should the LOI be converted to a firm purchase
show closely followed Etihad
Australians stayed in the
agreement, the transaction would include two firm-ordered
A nine-strong industry delegation led by Abu
Airways’ sealing of a five-year
emirate’s hotels – an eight per
CS100 aircraft and two options for CS300 aircraft.
Dhabi Tourism & Culture Authority (TCA Abu
sponsorship deal with leading
cent rise on the same period
Dhabi), including Etihad Airways, DMCs, hoteliers,
Australian football team
last year.”
TIMELY DEVELOPMENT TIME Hotels Management has been awarded the management contract for a luxury five-star property, located 14km south of Hurghada International Airport, in the upmarket development of Sahl Hasheesh, on Egypt’s Red Sea coast. Constructed by Egyptian developer Prime Estates International, the TIME Renero Resort Azzurra and TIME Suites Azzurra are situated within the Azzurra project, an
2014
EXHIBITION CALENDAR
DESTINATION OF CHOICE
integral component of the Sahl Hasheesh development, an up-and-coming master-planned beach resort of high-end purpose-built properties, covering 40 million square metres. The low-rise landscaped hotel, to open under the TIME
SEPTEMBER 17 - 19 CIBTM, Beijing, China www.cibtm.com •
Hotels banner in November, offers 87 guest rooms and 110 suites, with the residences comprising a collection of 287 one-, two- and three-bedroom luxurious homes.
SEPTEMBER 20 - 23 World Routes, Chicago, the US www.routesonline.com •
ICONIC BRAND INTRODUCED
SEPTEMBER 28 - 30 The Hotel Show, Dubai, the UAE www.thehotelshow.com • SEPTEMBER 28 - 30 The Leisure Show, Dubai, the UAE www.theleisureshow.com • OCTOBER 9 - 11 TTG Incontri, Rimini, Italy www.ttgincontri.it • OCTOBER 14 - 16 IMEX America, Las Vegas, the US www.imexamerica.com • OCTOBER 20 - 22 RHIC, Moscow, Russia www.russia-cisconference.com • • •
TTG MENA will be available at these shows ttgmena luxury will be available at these shows
uena Vista Hospitality Group (BVHG) has decided to set up its regional headquarters for the Eastern Mediterranean, the Middle East and the Balkans, in Cyprus. With this in mind, BVHG has registered a local subsidiary, BV-BG Hospitality Group, in cooperation with its Cyprus associates. Having long expressed an interest in Cyprus, the company announced that it has plans to develop the largest and most integrated health resort in Europe. Due to the measures announced recently by the government
Conrad Hotels &
leisure destinations. London
of Cyprus, all obstacles for the implementation of the
Resorts has recently
continues to be a political,
project have been removed and an investment of around
launched Conrad
cultural and economic
$300 million in the project is currently being finalised.
London Westminster,
powerhouse in the world,
following a franchise
which makes it a natural
agreement with
destination for international
Supreme Hotels. It
travellers.”
MONTREAL BOUND
plans on welcoming guests this September. Global head, Conrad
Turkish Airlines has added flights to Montreal, Canada, to its list of destinations. The flights will be operated three times per week on Tuesdays, Fridays and Sundays in both directions. The Montreal network marks the airline’s 10th route to the Americas, following Buenos Aires, São Paulo, Toronto, Chicago, Houston, Los Angeles, New York, Washington and Boston.
4 September 2014
ttgmena.com
The six-floor hotel features 256 rooms, including 42 premium
Hotels & Resorts,
rooms and luxurious
Hilton Worldwide,
suites including a discreet
John Vanderslice
penthouse. Satisfying the
said: “Conrad creates
MICE sector, Conrad London
inspired experiences
Westminster is to include
for our guests in the
a 24-hour business centre,
world’s gateway cities
seven fully equipped Conrad
and most sought after
meeting rooms, and more.
NEWS
HOTEL CHECK
DOHA MARRIOTT HOTEL
By Tony Fields
SUPPORTING A PROMINENT EVENT
Doha Marriott Hotel is one of
un International
and strategy officer, Sun
the city’s iconic properties, and
is set to partner
International, Rob Collins
for good reason. Situated on the
with the City
said: “Sun International
airport road, the hotel is ideal
of Cape Town for the
is proud to sponsor the
for me as a business traveller
14th Annual World
2014 World Summit of
due to its excellent location near
Peace Summit, taking
Nobel Peace Laureates
to the newly opened Hamad In-
place in Cape Town
in Cape Town and be part
ternational Airport.
for the first time in
of bringing to the fore
Stepping into the hotel, I was
October 2014, with the
the challenges faced by
faced by a marble expanse, held
Table Bay Hotel being
communities and countries
up by grand columns. While
the accommodation
where peace does not prevail.”
admiring the gold adornments
Further ensuring that a corporate guest’s needs were satisfied I was very
sponsor for the Nobel
throughout, most importantly I
pleased to find that there was free WiFi available.
Peace Laureates
was assisted by the property’s
Unfortunately as I rushed from one business meeting to the next, I didn’t have
during the summit.
helpful staff who ushered me
a chance to try out the property’s sought-after F&B options, the most notable of
It is to be held
to my comfortable hotel room,
which is JW’s Steakhouse. Doha Marriott Hotel also provides a Tex-Mex offering
at the Cape Town
which was aptly decorated in
at Salsa; Taj Rasoi, which features Indian cuisine; Asia Live! - the hotel’s Asian
International
neutral colours. This suits the
outlet, as well as a very popular outdoor pool bar, The View, which is a perfect
Convention Centre
property’s corporate feel and
setting to relax.
from October 13-15 and
most definitely assists in creating a calming atmosphere.
And for guests who have a bit more time at their disposal, they can appreciate Doha Marriott’s beach access and pool facility.
will be attended by Nobel Peace Laureates, high-profile leaders
TTG staff and correspondents assess services used by them. We report the results, which are based on a one-time experience only and view services from a customer perspective.
SUITABLE FOR: BUSINESS, FAMILY
6 September 2014
and organisations from across the world. Chief marketing
ttgmena.com
NEWS
HOTEL CHECK
HIGH-END SUITE SET TO IMPRESS
BOOSTING ITS PORTFOLIO group’s second property in Morocco.
MEDIA ONE HOTEL, DUBAI
Grand Hotel Villa de France houses 58 luxurious
By Alexandra North
rooms and suites. The property offers an array of F&B outlets, including Delacroix, Songe de Tanger, Piano Bar and Andalusian Patio. Additionally, the property boasts a museum dedicated to the great painter Henri Matisse who stayed and painted there. Ideal for seminars and
rand Resort Bad Ragaz has announced the
Le Royal Hotels &
opening of its most luxurious residence to date –
Resorts has announced
banquets, the hotel boasts
The Presidential Suite.
the arrival of Grand Hotel
a large meeting room as
Boasting features such as a Swarovski crystal ceiling
Villa de France in Tangier,
well as being fully equipped
and gold dust in the wallpaper, the recently completed
Morocco, to its collection.
with the latest audio
residence at the resort aims to leave guests in awe.
The property is the latest
equipment, portable and
addition to the luxury
fixed microphones, and
chain and represents the
much more.
The 300m2 suite is situated on the fifth floor of the Spa Suites building and boasts two bedrooms, a living room, a kitchen area and even a cigar humidor. It is designed In the heart of
It ticked all the right boxes
to offer guests a luxurious home away from home, set
Media City, Media
for a corporate traveller, and
against a backdrop of the Swiss Alps.
One Hotel Dubai is
then added some quirks of its
abuzz with vibrant
own. Space, gadgets, ameni-
colours, sassy
ties, comfort – they were
sounds and hypnotic
all there, yet wrapped up in
rhythms. From the
a contemporary style that
moment I stepped
beckoned you to chill.
out of the taxi, I
CHINA GROWTH ON THE CARDS
GEARED FOR SATISFACTION Al Bustan Centre and Residence has recently revamped its look at a cost of $4.1 million, with an aim to enhance its guest experience Chief operating officer, Al Bustan Centre and Residence,
Here, it seems that the
could feel myself in-
small things can make all the
Moussa El Hayek said: “Business guests and vacationing
stantly drawn to its
difference, and for me, it was
tourists will be delighted to stay in our beautifully
chic-casual mix. The
the breakfast experience that
renovated guest rooms, all featuring contemporary design
team are switched
was a true stand-out mo-
with modern amenities needed to make their stay in Dubai
on, courteous, reac-
ment. The culinary options at
truly memorable.”
tive in double-time
The MED mirror many other
El Hayek added: “All our 640 guest rooms have been
and yet they bal-
experiences in Dubai, but the
upgraded and will be on par with new and upcoming
ance this with an
service, the set-up, the ener-
properties in the market. The new look is more
outward appearance
gising vibes are unique. Most
sophisticated and vibrant. We want to make sure that we
and gait that is, let’s
striking was the fact that I
provide our guests complete satisfaction and value for
say, professionally
didn’t feel leaned upon to
their money.”
breezy. Indeed,
behave in a way that was ap-
Dusit Fudu Hotels and
walking into Media
propriate to a specific brand.
Resorts has recently
more than 12 develop-
One Hotel is like the
Rather, it reflected me. And
announced the signing
ments under negotiation
proverbial breath of
this sense of ‘the individual’
of 15 hotel management
in Shanghai, Fuzhou, Xia-
fresh air.
was refreshing.
agreements in China in
men, among others.
I was kindly ac-
Finally, echoing its young
commodated in
and energetic approach to
the Chill Out Suite,
hospitality is the team’s out-
which is a trendy and modern take on
its first year of operation.
Furthermore, there are
President, Dusit Fudu
TOP ACHIEVEMENTS FOR AIRLINE
Hotels & Resorts, Lim
Air Astana is celebrating a triple success at the 2014 Skytrax
Dusit Devarana Hot
Boon Kwee said: “Dusit
World Airline Awards, with a four-star rating, Best Airline
standing attention to keeping
Springs & Spa Conghua,
Fudu is on track to have
Central Asia/India and Best Airline Staff Service Central Asia/
those social media channels
Guangzhou (2014), Dusit
50 hotels within the next
India being achieved for the third year in a row.
stylish living. This
wired at all times. From per-
Devarana Dianchi Lake,
five years under its belt.
President, Air Astana, Peter Foster said: “I’m naturally
dynamic space is
sonal experience, it felt like
Kunming (2016), Dusit
We are pleased to bring
delighted that Air Astana’s total dedication to providing the
a world away from
there was a round-the-clock
Devarana Fuxian Lake,
four distinct hotel brands
very highest standards of passenger service has once again
the ordinary.
social media service.
Yunnan (2017) and Dusit
to China: Dusit Devarana,
resulted in a triple success at this year’s Skytrax World
Thani Hot Springs & Spa,
Dusit Thani, dusitD2 and
Airline Awards.”
Qingyuan (2015), among
Dusit Princess, as well
many others that are set
as our signature Devar-
service to Dubai from Almaty, with Emiratis now able to enjoy
to open soon.
ana Spa.”
visa-free daily travel to Kazakhstan.
TTG staff and correspondents assess services used by them. We report the results, which are based on a one-time experience only and view services from a customer perspective.
SUITABLE FOR: BUSINESS
These hotels include
8 September 2014
ttgmena.com
Meanwhile, Air Astana has recently restarted its direct
DESTINATION BAHRAIN
DEPTHS OF OPPORTUNITY
ell-established as a MICE hub within the region, welcoming visitors from key mar-
Anticipating the momentous impact of new visa regulations upon the tourism sector, the industry is awash with optimism. Panayiotis Markides reports
ism Economic Impact 2014 Bahrain. Providing insight on the impact that the VoA is to
kets such as the KSA, the Kingdom of
bring to Bahrain, acting chief commercial officer, Gulf
Bahrain is eager to boost its competitive-
Air, Ahmed Janahi told TTG: “This is a significant de-
ness as a tourism destination within the GCC, as well as
velopment, with the potential to affect more than 2.5
to improve its appeal globally.
billion people. In particular, the new visa policy will
Paving the way for this ambition has been the recent
further enable expatriates who either do business in
groundbreaking news that the Bahrain Economic De-
Bahrain or wish to visit for tourism, to travel easily to
velopment Board (EDB) is taking significant and pivotal
the Kingdom.”
steps to increase investment and tourism flow through
Group media and PR manager, Elite Hospitality
the introduction of new visa regulations, set to come
Group, Najia Zainal agreed: “This new policy surely
into effect in 2015.
has the potential to bolster the tourism industry and is
The EDB stated that the new regulations will allow residents of 100 countries to be eligible for a Visa on
aimed at enabling business persons and tourists to easily travel in and out of the Kingdom.”
Arrival (VoA), thus rousing an atmosphere of excite-
Applauding this move as a means to reach out to
ment among the tourism industry, eager to reap the
an array of markets and prosper in a range of tourism
benefits of this positive and far-reaching change in the
segments, general manager, Ramee Grand Hotel & Spa,
country that benefits from more than four million
Michele Magrone told TTG exclusively: “This is an enor-
tourists a year, according to WTTC's Travel and Tour-
mous step from the government and a sign of how
10 September 2014
ttgmena.com
DESTINATION BAHRAIN individuals or groups.
enthusiastic the authorities are to pro-
future, fortifying its already strong GCC
mote the country as a destination for
clientele: “Our plans are to proactively
He commented: “Bahrain is currently
leisure and for meetings, incentives, con-
extend our product reaching for many
one of the large potential destinations to
ferences and exhibitions.”
potential markets such as Indian, Greek as
be positioned high on the tourist and MICE
well as Russian.”
map, with a central location linking it to
On a similar note the team at Novotel
LUCRATIVE ADVANCEMENT
The promise of the VoA will undoubtedly bring multiple, as well as widespread, benefits to the Kingdom’s tourism and economy next year, many of which various key stakeholders were eager to divulge to TTG. Managing director, The Domain Bahrain, Patrick de Groot explained that the VoA will make travel to Bahrain simpler for the new countries involved by removing a barrier, and is likely to result in an increase in arrival numbers. He elaborated that Bahrain’s government is looking at reinforcing and creating reasons for people to visit Bahrain, and
The new visa policy will further enable expatriates who either do business in Bahrain or wish to visit for tourism, to travel easily to the Kingdom.
Al Dana Resort – Bahrain commented
Ambitious to grow the country’s MICE
that the property is planning to attract
industry to also include non-regional MICE
more international leisure travellers from
organisers was Darwish, who revealed to
Greece as well as the Russian Federation.
TTG: “We look forward to being able to in-
The appeal of the Russian market was
crease awareness of the destination with
also emphasised by de Groot who told
and competing with other more estab-
cow, the Russian market shows strong
lished destinations.”
potential for hotels in Bahrain. Director of sales and marketing, The
interest in being further involved in Bahrain’s event segment: “We have profiled
additionally elucidated on how Bahrain
The Domain to organisers of the main
stands to gain access to new markets, fur-
events that take place in Bahrain through-
ther boosted by Gulf Air’s new route.
out the year. This has started to pay divi-
“The US remains the strongest source
for a number of events as one of the pre-
opportunities arising from Russia and
ferred hotels for delegates.”
well as for the proximity of their markets.” Magrone also highlighted that the with double daily flights to more than 10
group’s ambition is to venture further and
regional cities,” Janahi added.
attract new markets.
Kaan further identified the benefits
“We are also focused on the under-
Bahrain City Centre and Le Méridien Bah-
that the corporate sector can anticipate:
served markets in Africa, and new mar-
rain City Centre (Starwood Hotels and Re-
“There are new corporate businesses ex-
kets such as Australia and China, which are growing very rapidly.”
complex general manager, The Westin
sorts), Sherif Darwish who told TTG: “This
pected in 2015 as more US and European
initiative is great news for Bahrain’s tour-
companies are interested in having their
ism sector and will boost inbound travel.
footprint in the region, and Bahrain, being
Ease of entry encourages spontaneous
so close to Saudi Arabia – which is the
travel, especially within the region.”
largest consumer market in GCC – would
Darwish also assured that most importantly the VoA will encourage and bolster inter-regional travel. “When many nationalities residing, for
be a perfect location.” At the newly opened property, general
mostly leisure orientated, Bahrain’s MICE
Herve Peyre in turn commented: “This will
sector has also welcomed steady growth. Commenting on this, El Allam noted that
plane and get a visa on arrival instead of
generate investment, driving forward eco-
the property’s MICE business has seen de-
having to pre-apply for one, travelling be-
nomic growth and increasing the number
mand that did not exist over the last two
comes much more convenient,” he said.
of corporate business travellers to the
to three years. Magrone also similarly stated that the MICE segment has moved up very
rain, Daniel Kaan agreed: “This will also end travel for those who required pre-visa
CAPACITY FOR GROWTH
positively, owing to the destination’s local popularity as well as within the GCC, proving that the Kingdom’s MICE potential
approvals before travelling to Bahrain.” Director of sales, Residence Inn by
And with these key changes set to come
is yet to be fully unleashed. Meanwhile,
Marriott Manama Juffair, Reggie Titus
into play in 2015, Bahrain will have ample
Janahi boasted that Bahrain’s national
remarked that the advantages that a VoA
opportunity not only to continue to de-
carrier is well positioned to link key busi-
would bring to Bahrain were invaluable:
velop its regional markets but also to look
ness and leisure destinations in the region
“Bahrain has a lot to offer with its rich
to lucrative markets outside the region,
and beyond, with excellent connectivity
culture and recreational options. On a big
such as India, China along with Russia,
via Bahrain in less than three hours, thus,
picture, this would be a great plus to the
among others.
the airline is most certainly poised to ben-
hospitality industry of the country.” Despite the destination’s already strong
Kaan outlined how Bahrain’s advantageous location within the region will cer-
efit from more relaxed visa regulations in the near future. Further aiming to capitalise on what the
corporate sector, Gulf Air’s Janahi high-
tainly assist in this. “We expect that this
lighted to TTG the benefits of the VoA in
move will increase the flow of travellers
MICE sector can gain through the VoA,
fortifying this sector of tourism too.
into the country and Bahrain will become
Abu Omar remarked that The Gulf Hotel
a good transient point between Europe
Bahrain, with its capacious convention
and Asia.”
centre, can look to being more competi-
“Facilitating entry into Bahrain will further boost the business and tourism links that we provide to the Kingdom and
to embrace the inevitable benefits.
tourist industry from the VoA being
boost the tourism industry and will help
encourage inter-regional travel and week-
tion, Bahrain’s tourism sector is ready
Despite the potential gains for Bahrain’s
manager, Swiss-Belhotel Seef, Bahrain,
Kingdom.”
With fundamental changes set in mo-
MICE POTENTIAL
example, in Dubai, can just hop on the
General manager, Mövenpick Hotel Bah-
dends, as we are now being considered
internationally, while we look into further India because of their emerging status as
This optimism was echoed by acting
Furthermore, de Groot expressed an
Ritz-Carlton Bahrain, Soufiane El Allam
lines how Bahrain plans to roll out its iniin the Gulf and Middle East region.
international non-GCC MICE organisers
TTG that with a new direct flight to Mos-
that the Tourism Strategy 2015-2018 outtiatives which will strengthen its position
many GCC countries.”
General manager, The Gulf Hotel Bah-
tive to attract large MICE groups and to
region with our network which, to date, is
rain, Rahim Abu Omar revealed three
gain a share from other major destina-
one of the largest Middle East networks,
markets which it aims to tap into in the
tions in the region, in addition to leisure
September 2014
ttgmena.com
11
DESTINATION BAHRAIN
INNOVATIVE LOBBY TO LAUNCH
MAJOR MICE EVENT FOR KINGDOM
Seeking to reinterpret the
Le Méridien Hub. It will focus
traditional hotel lobby, Le
on being a social gathering
Scheduled to take place in No-
Méridien Bahrain City Cen-
place for people to converse
vember 2015, Bahrain Airport
tre has revealed that by the
and exchange in a creative
Company (BAC) recently an-
end of 2014, the hotel will
atmosphere, as well as fea-
nounced that it will host the first
launch the brand’s signature
turing local artwork.
ever Routes MENA. The event will see route de-
ASIAN BRAND DEBUTS IN BAHRAIN
velopment professionals from across the MENA region gather to discuss air service development to, from and within the region.
Swiss-Belhotel Seef in Bahrain recently welcomed its first guests. The opening of the 149-room hotel marks a significant
“Securing this prestigious in-
milestone for parent company Swiss-Belhotel International as
augural event is the result of the
it continues to expand outside of Asia.
collective efforts of our partners
General manager, Swiss-Belhotel Seef, Bahrain, Herve Peyre divulged to TTG the property’s area of focus: “Our marketing strategy will focus primarily on Saudi Arabia, Kuwait,
PROPERTY RECEIVES REVAMP
and stakeholders and we are confident that this world-class forum will reiterate Bahrain’s role as an
Qatar and the UAE by creating technical promotions and
With a variety of enhancements on the way, Mövenpick
aviation hub in the MENA region,”
weekend packages with additional benefits.” He added that
Hotel Bahrain has recently finished refurbishing its lobby.
said CEO, BAC, Mohamed Yousif
the promotions will be communicated through email, SMS and GDS campaigns or through sales trips targeting the Saudi and Kuwaiti markets, building an alliance with travel agents and
Al Binfalah.
Additionally, the property is expected to have completed
BAC is also currently designing
the redesign of The Gym by September 2014.
a modernisation programme for
Furthermore, Rimal Spa, an exclusive European-style spa,
tour operators, contracting key players of the travel industry
is set to open in October 2014 and the hotel is also antici-
Bahrain International Airport with
and increasing awareness via familiarisation trips or attend-
pating the start of construction works on a new Bar & Grill
construction expected to begin in
ing exhibitions and fairs.
restaurant in December 2014.
Q2 of 2015.
12 September 2014
NEWS FLASH Gulf Air has unveiled the launch of di-
and investment for both countries."
rect services to Moscow, Russia, from
The carrier also announced that it
October 28, 2014. The airline will operate four flights per week to Domodedovo International Airport, just 40km from Moscow.
recently welcomed its inaugural retrofitted A330 aircraft, which arrived from Canada at Bahrain International Airport. The plane is newly configured for a to-
Acting CEO, Gulf Air, Maher Salman
tal of 214 seats in a two-class configu-
AlMusallam said: "By connecting Bah-
ration of 30 Falcon Gold Class and 184
rain with Moscow we are opening up new
economy seats, with further enhance-
doors of opportunity for trade, tourism
ments spanning both cabins.
EXTENSIVE IMPROVEMENTS UNDERWAY Gulf Hotel Group has revealed that it is currently undergoing a slew of renovations across its properties. In addition to an already expected 3,100m² spa at Gulf Hotel Bahrain, the hospitality group has announced the renovation of the property's South wing and also major enhancements of its Gulf Executive Residence property. Furthermore, Gulf Hotel Bahrain is set to open a new Indian restaurant by the end of 2014, as well as introduce new concepts to its current 16 fine dining outlets, lounges and cafés. ttgmena.com
UPDATE OMAN convention destination, however the many significant government mandated tourism infrastructure development projects are placing the spotlight on Oman as a very attractive option for the rapidly expanding interest in the GCC countries and the MENA region as a whole for hosting some of the world’s most global events.”
RISING EXPECTATIONS Undoubtedly, as the destination furthers its appeal to the leisure and MICE market, the undeniable issue of visas also arises. The potential to capture markets was commented on by general manager, Millennium Resort Mussanah, Maurice De Rooij who said: “There is huge potential in the emerging Eastern European market as greater freedom
INTELLIGENT AGILITY
to travel, and increasing levels of affluence has led to more people seeking new adventures outside of the traditional destinations.” The impact of visas was also touched upon by a number of properties seeking to tap into particular markets. Area director of sales and marketing, IHG Oman, Dorien Smit commented to TTG that if visas were relaxed, the group would be keen on pursuing the east Asian, Chinese and Russian markets. A similar opinion was reiterated by general manager, Radisson Blu Hotel Muscat, Marius Wolmarans who noted that Eastern Europe has a great deal
Singular in its offering within the GCC region, Oman continues to energetically and intelligently develop its tourism product, appealing to a diverse range of visitors. Natalie Hami investigates
of potential for the leisure segment. General manager, Six Senses Zighy Bay, Axel Jarosch also commented to TTG that they would pursue the Russian and Far East markets.
EMBRACING THE FUTURE Despite these limitations however, Oman’s tourism sector is implementing a range of digital tools to increase exposure and keep its visitors engaged, such as social media. Alila Jabal Akhdar will be using platforms such as Fa-
raised for the distinguished status
overseas tourism representative offices are currently promoting
cebook with a view to providing and maintaining open
it holds within the tourism land-
Oman in 10 major tourism markets and there are plans in the pipe-
communication channels for its guests, according to its
scape of the GCC region, Oman
line to launch new representative offices targeting fresh markets
general manager, Jork Bosselaar.
is now being boosted by vast
including the US, Japan and China.
infrastructural enhancements, set to ac-
IHG Oman elucidated to TTG about how a variety of its
In harmony with the expected influx of visitors, Oman will soon
properties are utilising this effective marketing tool. Gen-
commodate the expected rise in visitors to
welcome Muscat International and Salalah International Airport,
eral manager, Crowne Plaza Resort Salalah, Manuel Levo-
the destination.
including three regional airports, currently under development and
nian noted that it’s considered one of the most effective
expected to be the new gateways to the Sultanate of Oman, with
types of media to reach the hotel’s customers. “We have
Duqm Airport recently having opened.
a strong following on Facebook and apart from Facebook
Describing this unique destination’s appeal, director, Hud Hud Travels, Eric Walters said: “[Oman has] a genuine, deep and tan-
According to cluster general manager, Park Inn by Radisson
we are also quite active on Twitter, Linkedin, Foursquare
gible history; striking and varied mountains;
Muscat and Park Inn by Radisson Hotel and Residence Duqm, Rabih
and TripAdvisor.” General manager, Crowne Plaza Sohar,
and a sizeable and extremely welcoming
Zein, the 2017 Gulf Railway will also provide connections for travel-
Adel Aramouni similarly noted its significance: “We have
population.”
lers as well as help propel the city towards its goals for the future,
been extensively using social media to promote our room
transforming it into a tourism hub in the region.
promotions and F&B activities.”
The palpable excitement generated by the destination’s extensive upcoming devel-
This growth, and indeed plans to prepare for a boost in visitors,
Moreover, De Rooij added that Millennium Resort Mus-
opments was expressed by the DMC, Desert
has inevitably affected the destination’s hospitality sector. CEO,
sanah has also introduced tailor made platforms (Sina
Gate, which recently opened an office in
Muriya Tourism Development, Hamza Selim elaborated on the
Weibo) for visitors in China.
Oman. Questioned as to the motivation
company’s developments to TTG, which include two Integrated
behind the move, CEO, Desert Gate, Samir
Tourism Complexes (ITCs) underway, Salalah Beach and
explained that this type of technology is used to push its
Tabbah told TTG exclusively: “Oman is the
Jebel Sifah.
business boundaries and meet evolving needs of guests.
General manager, Salalah Rotana Resort, Claudio Melli
And fundamental to further enriching Oman’s reputation as a
Meanwhile, general manager, ibis Muscat, Sebastien
much to offer and is still relatively unspoilt.
diverse destination is the opening of the Oman Convention & Exhi-
Vincent stated that these new methods are not to replace
From day one, I knew our next office would
bition Centre (OCEC) in 2016. The centre’s general manager, Trevor
traditional marketing tools, but should be embraced. “The
McCartney aptly expressed the significance of OCEC to TTG: “The
digital conquest has become a key element in our market-
global awareness of OCEC will play a key role in positioning the
ing strategy.”
next tourist hotspot in the region. It has so
be there.” The Oman Ministry of Tourism recently announced that it is also actively looking
Sultanate on the world map as a key destination in meetings, incen-
to further bolster Oman’s reputation as
tives, conferences and exhibition events.”
an ideal tourist destination. The ministry’s
Ready to welcome a surge in visitors, Oman’s tourism
He added: “To some, Oman is a relatively new and emerging
14 September 2014
stakeholders have already laid down the groundwork to aptly accommodate them.
ttgmena.com
UPDATE OMAN View next Story
POSITIVE DOMINO EFFECT
FACILITATING GROWTH Oman Air has recently commenced serv-
Zone, Duqm is playing a vital role in
With a number of projects underway, Deputy Director General of Tourism Promotion, Oman
ing the new Omani regional airport at
Oman’s economic growth and Oman Air’s
Ministry of Tourism, Ghasi Humaid Al Hashmi spoke exclusively to TTG on its plans for the
Duqm, with the service consisting of four
service will help to both facilitate business
destination.
flights per week.
growth in the area and attract further
“Oman’s tourism industry continues to grow year-on-year. This growth has prompted the
Acting CEO, Oman Air, Salim Al Kindy
investment.” The importance of Duqm as an industrial
development of more residential units for tourists to stay in and a control on hotel prices
said: “We are delighted to be launching
that range from extreme luxury to highly affordable,” he commented.
our domestic service between Muscat and
centre in Oman has grown rapidly in
Duqm and, in doing so, to be supporting
recent years, as $2 billion worth of
once the Oman Convention and Exhibition Centre is completed. “Playing host to these
the development of this increasingly
investment has enabled the construction
large-scale MICE events will also help spill over business to nearby hotels, resorts and
important city. As a Special Economic
of quays, dry docks, roads and more.
Al Hashmi also explained that Oman’s burgeoning MICE segment is set for a big boost
WELCOMING TOP SPA BRAND restaurants—appealing to tourists from different cultures and different purposes of visits." The destination also has a variety of projects underway including the development of
Senses thrilled to be part President, Six Senses Ho-hot springs beaches hot springs such as Al Thawarah and in is Nakhal. Sixwadis, Senses Hotelsand Resorts of this wonderful project.”
UNIFIED RENOVATIONS
Spas has announced that
tels Resorts Spas, Bernhard
Six Senses Spas has been
Bohnenberger said: “Six
selected to manage the
Senses Spa Muscat located
large reception area, relaxa-
General manager, City Seasons Muscat, George Demitry elaborated to TTG on the exten-
3,000m spa at Al Bustan
at Al Bustan Palace, A Ritz-
tion lounge with a library,
sive enhancements taking place at the property.
Palace, A Ritz-Carlton Hotel
Carlton Hotel will take the
game room and a green bar
in Muscat, Oman set to open
spa experience in the Middle
serving Six Senses nutrition
in February 2015.
East to a whole new level.
shots, B(eat)Y shots, power
From glorious architecture to
juices and express beauty
refitted with state-of-the-art buffet displays according to the latest food safety standards,
the property’s spa will fea-
results-driven wellness pro-
services. It includes 17 treat-
and live cooking options will be introduced.
ture domed ceilings, arched
grammes, Six Senses is ea-
ment rooms and an array of
City Seasons Muscat is also looking to refurbish all its rooms on the Club Floor by De-
walkways and columns, falaj
ger to take on management
wet facilities such as infrared
cember 2014, along with a remodel of the Executive lounge, new flooring and the addition
(water channels) reflecting
of this exciting project which
saunas, showers, ice show-
of a ladies’ only lounge. In the pipeline are plans for the addition of meeting and convention
pools as well as natural stone
has been in the planning
ers, relaxation areas along
space for up to 500 delegates above the hotel retail plaza.
walls and floors.
stage for several years. Six
with hammams.
2
Complementing the hotel,
The spa is comprised of a
September 2014
“Renovation of Raouche Lebanese Restaurant and expansion of the adjacent Cafe is ongoing,” he noted. Demitry added that Seasons Restaurant, the hotel’s all day dining restaurant, will be
ttgmena.com
15
UPDATE OMAN
SUCCESSFUL COMBINATIONS CEO, Muriya Tourism Development, Hamza Selim revealed to TTG the
AN ELEVATED F&B OFFERING hangri-La Barr Al Jissah Resort & Spa is
Crowne Plaza Muscat re-
carpets, wallpaper, light-
extending its terrace area in front of Capri Court,
cently announced its plans
ing system, among other
its speciality Italian restaurant, according to the
to revitalise the property.
improvements.
property’s general manager, Mark Kirk. “This will allow additional seating for this popular
company’s number of de-
SEASON OF REJUVENATION The team is to reno-
Meanwhile, Crowne
vate 104 rooms, all of its
Plaza Resort Salalah has
velopments, set to propel
dining venue overlooking the stunning bay of Al Jissah,”
six meetings and events
just completed renova-
further growth
commented Kirk.
rooms, as well as 70 guest
tion works on its villas and
room bathrooms, to be
Crowne Plaza Sohar has
property is also to launch The Lounge at Bait Al Bahr
completed by end of Sep-
launched a new concept
later this year.
tember.
for one of its outlets, The
In addition to the extension of Capri Court, the
in Oman. “Muriya is currently developing two destina-
“This is a new rooftop lounge concept and will provide
The refurbishment of
Salalah Beach. The first
a relaxed environment with live ambient music from our
the meeting venues and
phase in both projects
resident DJ and serve drinks and light snacks from 17:00
ballroom will include new
tions; Jebel Sifah and
Steakhouse, due to open very soon.
until late,” he concluded to TTG.
was completed late 2013 and we kicked-off phase
on our next hotel project
two earlier this year. In
which will comprise of 220
Salalah Beach, we recently
rooms,” said Selim.
Resort, the largest single
projects is to bring Inte-
MAINTAINING COMPETITIVE EDGE
hotel in Oman following
grated Tourism Complexes
In a bid to stay ahead of the industry, according to general
the Juweira Boutique Hotel
into the Sultanate, mixing
manager, Radisson Blu Hotel Muscat, Marius Wolmarans,
which opened in 2012. We
both the tourism and real
the property has completed various refurbishment projects.
are set to make headway
estate sectors.
opened Salalah Rotana
Muriya’s aim via these
16 September 2014
These include its public areas, meeting and events spaces, all day dining restaurant, guest rooms, as well as gardens.
ADDRESSING RISE IN BUSINESS TRAVEL CEO, The Wave, Muscat,
vices and business to cater
increase in business travel
Hawazen Esber unveiled to
to the local and destination
to the local area, high-end
TTG its latest plans in line
market not only creates em-
accommodation has never
with its aim to continue stra-
ployment opportunities, but
been in greater demand.
tegic penetration of each
also enhances our attraction
We are already delivering to
key market.
and visitation potential,”
meet these needs with the
Esber said.
first five-star hotel, Kemp-
Esber commented on the recent opening of ‘The
He further stated that
inski The Wave, scheduled
Walk’, a contemporary retail
a 24,000m2 office park is
to open in 2015,” he further
and commercial hub that
being constructed to accom-
stated to TTG.
offers visitors 10,850m2
modate increased levels of
of specialty retailers and
business in the surrounding
mented that this will be
modern food and beverage
area through business tour-
accompanied by a four-star
venues combined with com-
ism, incentive travel, as well
business hotel adjacent to
mercial office space. This is
as the increasing demands
the marina, a marina prom-
a prominent addition to the
from Small and Medium
enade as well as a piazza,
master plan for both resi-
Enterprises along with the
and a further two hotels to
dents and visitors, he noted.
corporate sector.
follow nearer to the comple-
“The provision of new ser-
“In anticipation of the vast
General manager, Six Senses Zighy Bay, Axel Jarosch revealed a plethora of developments to TTG including the opening of a new watersports centre and saltwater pool, while the hotel’s main restaurant Spice Market is expanding with a new open-air terrace. Furthermore, Six Senses Spa has just had its gym equipment upgraded.
ttgmena.com
Esber additionally com-
tion date of the property.
ANALYSIS CRUISING
TIDES OF CHANGE Entering the tourism spotlight of the Middle East, the cruising sector is on a course of growth and is developing in line with modern demands. Natalie Hami discovers the regional plans in place to buoy this industry even further
T
his long-established sector has not
major part in contributing towards this vision. With MS Splendour of
together to promote cruise tourism in the Arabian
only been given a contemporary
the Seas coming to the Gulf shores in the 2015/2016 season, we antici-
Gulf. Our marketing and promotional activities are
update recently, but it has also had
pate a steep rise in the arrival of cruise tourists in the region.”
aimed at international audiences in the traditional
new life breathed into it, taking the
According to Amadeus’ white paper Shaping the Future of Travel in
cruise source markets of Western Europe and North
cruising segment to new levels of design and
the GCC, tourism hotspots including Abu Dhabi, Dubai, Qatar, Oman
America, as well as in emerging markets such as India
performance equipped to captivate and revital-
and Ras Al Khaimah are all embarking on port expansion plans, thus
and China.”
ise interest from a whole host of travellers.
enabling the region to grow its share of the advantageous and lucrative
Vice president, international marketing and sales, Holland America Line, Joe Slattery ex-
Apart from striving to capture more international markets bin Mejren stated that the initiative aims to
cruise market. Executive director, business tourism, Dubai Department of Tourism
raise awareness of cruise tourism with regional audi-
pressed this most noticeable change to TTG:
and Commerce Marketing (DTCM), Hamad bin Mejren told TTG that
ences in the GCC which are often unfamiliar with the
“The number of new ships built over the past
Dubai’s Mina Rashid is the home port for cruise in the Arabian Gulf
cruise experience and the extensive facilities on offer.
20 years has created the choices, opportuni-
and in 2013 the emirate welcomed 113 ship calls carrying over 386,000
With cruising still not firmly on the radar of all MENA
ties and upped the ante in terms of what can
passengers and crew. By 2016, it is forecasted that these figures are to
travellers, bin Mejren explained that DTCM has a sec-
be successfully delivered in a cruise experience
increase and to both drive and manage this growth, Mina Rashid is to
ond annual roadshow for travel trade representatives
at sea. In addition, 20.7 million passengers are
undergo expansion. This includes the addition of a new terminal open-
in Saudi Arabia and Kuwait in the works.
expected to sail in 2014.” As a point of com-
ing later this year, which will add another 27,000m to its area, thus
parison, in 1970 only 500,000 people cruised
allowing it to comfortably manage the turnaround of up to five cruise
gion by certain MENA markets, was also commented
annually, he noted.
ships at any one time.
upon by CEO, Luxury Cruise Portfolio, Daniel Essex
This global enthusiasm has also permeated
2
According to TCA Abu Dhabi, the emirate’s cruise sector has been
The infancy of cruising within the Middle East re-
who told TTG: “We are seeing many different ages
the shores of the MENA region, galvanising
growing steadily since it first started receiving leisure ships in 2006.
and nationalities trying cruising for the first time.
many of its destinations to take advantage of
The 2013/2014 cruise season was the busiest yet, with 189,709
Certain markets do stand out such as Bahrain and
this lucrative sector, hurling them onto a wave
passengers visiting the city on 75 ships calling at Zayed port, ten of
Kuwait. The reason that they stand out is that it is
of growing success. Surging ports of call, rising
those ships were making ‘maiden calls’, visiting Abu Dhabi for the very
nationals rather than expatriates that are cruising,
passenger numbers and an array of interna-
first time. This success is projected to grow, with more than 220,000
therefore creating a more sustainable market that is
tionally well-known cruise line brands of late
passengers expected on 92 scheduled ship visits in 2014/2015.
not transient.”
have started to show serious interest and trust in the region’s ever-growing cruise sector. This was revealed most precisely to TTG by
Sales, Silversea Benelux and Middle East, Rony Broun pointed out that the MENA traveller is only
AMBITIOUS TRIO
now starting to understand the variety available, such as service and food, in the industry.
acting executive director tourism, Abu Dhabi
Set to further propel this burgeoning industry in
Tourism and Culture Authority (TCA Abu
The mega expansion of the Middle East’s cruise sector centres around
Dhabi), Sultan Al Dhaheri: “We are witnessing
the ambition of a number of select destinations whose authorities have
the MENA region is the recent change in the UAE’s
a growing confidence from the world’s leading
joined forces to collaborate in transforming the region into a burgeon-
visa system, which bin Mejren stated is the UAE multi-
cruise lines in Abu Dhabi and the Arabian Gulf
ing cruise hub. The participation aptly named the ‘Cruise Arabia’ initia-
entry cruise visa which came into effect on August 1,
as a cruise destination.”
tive involves TCA Abu Dhabi, DTCM and the Oman Ministry of Tourism.
2014. This allows a cruise tourist who calls at Dubai,
Cruise manager, dnata, Jasem Zaiton confirmed the motivation and
and then goes on to Abu Dhabi or vice versa, to use
Referring to Dubai’s cruising sector, principal and managing director, Royal Caribbean Ara-
spirit behind this expert collaboration to TTG: “Cruise Arabia confirms
the same visa rather than having to reapply
bia, Abdulaziz Aloshban told TTG: “HH Sheikh
the focus and the dedication put out by the respective tourism authori-
at each port.
Mohammed bin Rashid Al Maktoum has re-
ties of Dubai, Abu Dhabi and the Sultanate of Oman. Subsequently,
cently spoken about his vision for Dubai’s Tour-
additional tourism boards are slated to join this strategic positioning to-
With a cruise alliance at the helm, certain destina-
ism Sector for 2020: to double the number of
wards cruise tourism.” He further noted that dnata has positioned itself
tions within the Middle East are set to resolutely
tourists coming to Dubai to 20 million by 2020.
with an overall strategic partnership with Cruise Arabia.
boost their already robust leisure appeal with the
We believe that the cruising sector will play a
DTCM’s bin Mejren further told TTG: “The three agencies are working
18 September 2014
ttgmena.com
substantial development of their cruise sector.
ON LOCATION NORTHERN EMIRATES
THE OASIS OF INVENTION
A region submerged in history yet emanating twists of modernity, the Northern Emirates of Sharjah, Ajman, Ras Al Khaimah and Fujairah are taking strides towards gratifying international and regional demand. Stefanie Saghbini reports from the region AJMAN: IN BLOOM
RAS AL KHAIMAH: PROSPEROUS STEPS
SHARJAH: AVENUE TO SUCCESS
Tapping into new market sectors as well as working to-
orging ahead with
emirate, such as Waldorf
Capital of Islamic Culture 2014 and Capital of Arab Tour-
wards a clear and relatively new vision, Ajman is what can
major develop-
Astoria Ras Al Khaimah.
ism 2015, Sharjah is building on its tourism product even
be described as the ‘newest’ member to the UAE’s tourism
ments across its
sector, having recently established its tourism authority,
expanse is Ras
Ajman Tourism Development Department (ATDD).
Meanwhile, general man-
further, with two to three large-scale developments com-
ager, Waldorf Astoria Ras
ing up, according to cluster director of sales and market-
Al Khaimah. Speaking ex-
Al Khaimah, Andre Herren-
ing, Ramada Sharjah, Angela Christodoulopoulou. Providing her insight into the first half (H1) of the year to TTG,
clusively to TTG, CEO, Ras
schmidt, who mentioned
with TTG, and clarified the steps being taken over the next
Al Khaimah Tourism De-
that the property has been
she said: “Hotel occupancy during H1 of 2014 rose; a result
seven years, in line with its aims and objectives towards
velopment Authority (Ras
designated as the ‘Sheikh’s
attributed to our considerably cheaper prices than neigh-
Ajman Vision 2021. “The list of objectives that should be
Al Khaimah TDA), Steven
palace’, proclaimed a col-
bouring Dubai.”
achieved by ATDD include the development of tourism
Rice unveiled an increase
laborative future for the
fundamentals and information; development of required
in visitor numbers of 49
hotel. “We wish to focus
Mamzar Beach, Dubai, to which it serves free daily shuttle
machinery of government to support the tourism sector;
per cent between 2011 and
our efforts on a multi-des-
services, Ramada Sharjah boasts what Christodoulopou-
increasing the size of the tourism sector’s working force
2013, while overall hotel
tination concept whereby
lou described as a perfect offering for the GCC segment,
with a focus on Emiratis; growing the leisure, educational
revenues rose 30 per cent.
the luxurious property will
which travels in large groups, with spacious apartments
and MICE tourism market; developing high-quality infra-
“Global hotel brands are
be conjoining with other
and excellent value for money. She also expressed safety
structure; broadening the range of hotel and restaurant
recognising the potential
hotels. This is already a
in Sharjah as yet another reason why families from these
products; defining differentiated tourism brands for Aj-
and buying into it,” he
popular holiday choice,” he
countries choose the emirate.
man; and promoting ‘Destination Ajman’. ”
noted. “Between August
further expressed to TTG.
Additionally, developments to further enrich clients’
Also relatively new to
stay, in and around Sharjah, are well underway. “Ramada
The authority’s general manager, Faisal Al Nuaimi spoke
Al Nuaimi drew attention to the importance of cultural
2013 and the end of the
With an ideal location in proximity to the famous
tourism adding that it has long been proven that a strong
first quarter of 2014, 56 per
Ras Al Khaimah’s hotel
Sharjah is partnering with local attractions to try and
link between tourism and culture can be fostered to help
cent additional rooms were
portfolio is Marjan Island
provide added value to our guests; so this hotel is a fam-
places become more attractive to tourists, as well as in-
made available in the mar-
Resort & Spa, which
ily property as well as one which caters well to the leisure
crease their competitiveness as locations to live, visit, work
ket, with the upmarket Mar-
opened in March this year,
market,” Christodoulopoulou continued.
and invest in.
jan Island the focal point
and is already yielding en-
Shining the spotlight on Ajman as a place where all of
of development. Hotels in
couraging results, accord-
guests is Radisson Blu Sharjah, which is one of the of-
these elements unite to produce an up and coming tour-
the emirate are doing well
ing to executive assistant
ficial accommodation hosts for the delegates of Capital
ism destination was PR executive, Kempinski Ajman, Maria
in terms of occupancy.
manager, Khalid Motik.
of Islamic Culture 2014 and Capital of Arab Tourism 2015.
Dakova who exclusively relayed to TTG: “This year, we are
We have many more hotel
“The last quarter of 2014
General manager, Radisson Blu Sharjah, Khamis Kazzaz
focusing on spreading the word about Ajman itself which
rooms to fill but we have
also reads good figures as
updated TTG on what lies ahead: “As the only five-star
is still unknown as a destination and, of course, Kempinski
a lot more business de-
the season will start as of
resort with access to the beach in Sharjah city, our hotel
Ajman. Authenticity is moving in the right direction and we
velopment and marketing
October. Meanwhile, 2015 is
is set to officially host delegates for these events. Various
have now established a name for ourselves.”
avenues to explore,” Rice
expected to be a promising
concierge desks for the events will be set up in the lobby.”
further explained.
year, in which new markets
The emirate is also set to host the World Islamic Tourism
will be explored and added
Summit Exhibition 2015; a move which Kazzaz believes will
General manager, Ramada Beach Hotel Ajman and Ramada Hotel & Suites Ajman, Iftikhar Hamdani is also en-
Rice also touched upon
Another property gearing up to welcome an influx of
deavouring to help promote Ajman, as he leads his team to
the rapid proliferation of
to the destination’s overall
provide an avenue for business networking and connectiv-
showcase the emirate alongside ATDD at travel exhibitions
upscale hotels across the
portfolio,” he concluded.
ity, and an opportunity to expand on market share and tap into new segments.
and roads shows.
20 September 2014
ttgmena.com
ON LOCATION NORTHERN EMIRATES
NEWS IN BRIEF
FUJAIRAH: SHOWCASING NATURAL BEAUTY
Buoyed by growing inbound tourism levels, Director
the importance of tourism, with crucial components
General, Fujairah Tourism & Antiquities Authority, Saeed
such as the economy, urban planning, transport, sus-
Alsamahi, expressed optimism to TTG regarding the emir-
tainability and environment being looked in to,” he said,
ate’s approaches towards developing and establishing its
stressing that the international gateway is well on track
tourism sector for the year to come. “Within the strategic
to fulfil its vision, mapped out until 2025.
plan for tourism development for 2015 in Fujairah, is the
Hajdu further commented on the Memorandum of Co-
opening of a number of tourist facilities, which conse-
operation between Fujairah Department of Civil Aviation
quently leads to the increase in capacity of tourism in the
Company and Abu Dhabi Airports Company for substan-
emirate,” he conveyed, adding that the room inventory
tial infrastructure development and expansion of Fujai-
across tourism establishments will reach 5,000 by the end
rah International Airport; a move which is guaranteed
of the year under review.
to propel the emirate’s tourism sector on an upward
Further commenting on the numerous projects under-
trajectory. “For H2 of 2014, we will be setting our focus
way to handle accelerated progress in the tourism sector,
on talking to old customers to bring them back. A num-
Alsamahi confirmed: “We’re expecting to open more busi-
ber of elements are being addressed to encourage their
ness centres and, to maintain our popular customs and
return. Moreover, we’re in talks with a number of LCCs
traditions, we’re building new museums. Meanwhile, we’re
and European carriers looking for expansion capabilities
undertaking restoration and rehabilitation projects of
for European and Asian flights,” he told TTG.
historic sites to retain our culture and heritage and updat-
Area general manager, Iberotel Miramar Al Aqah
ing maps and tourist brochures to enhance our tourism
Beach Resort, Ashraf Helmy also elaborated on the im-
services offered.”
minent marketing initiatives laid out to revive numbers,
Strategic steps to boost footfall were also conveyed to
following a slight drop this year, he revealed.
TTG by acting general manager, Fujairah International Air-
“Through the correct marketing initiatives, we will be
port, Charles Hajdu, who praised Fujairah Tourism & Antiq-
back on track in the coming year,” Helmy assured, add-
uities Authority for progressing with developments in line
ing that these incorporate keeping prices and quality up
with the Fujairah 2040 Vision. “This Vision acknowledges
to standard.
FIVE-STAR EXPANSION The team at Iberotel Miramar Al Aqah Beach Resort is setting its focus for 2015 on the new, five-star, 356-room Miramar property. According to area general manager, Iberotel Miramar Al Aqah Beach Resort, Ashraf Helmy, construction is ready to begin.
CONCRETE ACTION Director of sales and marketing, The Ajman Palace Hotel and Resort, Deepak Dahiya affirmed to TTG that solid action plans to increase footfall are progressing well for the luxury property, whose team is collaborating with DMCs with a re-focus on its clients.
NETWORK GROWTH Sharjah-based Air Arabia recently commenced non-stop operations to Antalya, in the south west region of Turkey. The new, three-weekly services from Air Arabia’s primary hub, marks the carrier’s second destination in Turkey and 97th worldwide.
SUCCESSFUL ENTRY ceanic Khorfakkan Resort & Spa, the latest addition to Sharjah National Hotels, has recorded an eight per cent increase in occupancy levels between H2 of 2013 and H1 of 2014. “The hotel is picking up nicely with significant growth,” commented director of sales and marketing, Oceanic Khorfakkan Resort & Spa, Emad Saeed, who announced exclusively to TTG that the property is expected to become fully operational in October this year. In addition, Saeed informed: “Apart from 162 rooms, we recently opened Ocean Collection – Villas & Villettes which offers spectacular views and luxurious comforts guaranteed to fulfil everyone’s travel needs. These luxurious villas feature five spacious bedrooms with direct access to the beach.”
REFINING ITS PRODUCT Coral Beach Resort Sharjah is currently
demand for change over the past eight
undergoing an upgrade worth roughly
years. More improvements are set to
$4 million. The extensive three-phase
come on board, Simon further informed
refurbishment is expected to enhance
TTG, one of which includes the launch
the entire property and is slated for
of a new spa, slated for 2015. “The spa
completion by the start of Q4. According
concept has always been a successful
to the property’s general manager, Jean-
one here at Coral Beach Resort, so we
Pierre Simon, there has been a huge
have decided to expand on this.”
September 2014
ttgmena.com
21
SPOTLIGHT US
A DAZZLING WELCOME With a vast leisure appeal driven by culture, shopping and iconic attractions, the US is inviting MENA, Naomi Leach discovers xuding charisma, the US’ resilient tourism prowess continues to lure international and domestic travellers to experience its abundance of natural, cultural, shopping and leisure strengths. Characterised by hallmarks of aspirational luxury, impressive MICE capabilities and world renowned attractions, the US travel industry is showcasing a flourishing portfolio of upcoming hospitality products across its destinations. There are 3,183 hotels totalling 383,527 rooms under contract in the US, according to the STR Pipeline Report June 2014. This represents an 11.6 per cent increase in the number of rooms under contract compared with June 2013 and a 39.1 per cent increase in rooms under construction. The report further revealed New York, (up 26.1 per cent) followed by Houston (up 166.6 per cent) and Miami (up 117.4 per cent) as the markets with the most rooms in the construction phase. This buoyancy has been witnessed nationwide with president, Orange County Visitors Association (OCVA), Ed Fuller commenting to TTG: “The economy has been resilient and tourism is grow-
with nearly a 50 per cent share.” With a presence at the Arabian Travel Market and promotion through dnata, NYC & Company markets the destination as a hub for both leisure and corporate visitors. And based on research, their Middle Eastern visitor market profile describes the ME traveller as a large family on a leisure visit. While the focus for Middle Eastern visitors is primarily on shopping, according to the profile, MICE and corporate reasons drive 36 per cent of ME visitors to NYC. And bolstered by an increase in direct flights to Los Angeles (LAX) from Emirates Airline, Saudi Airlines and now
ing daily. Visitors to Orange County spent $9.6 billion last year,
Etihad Airways, Fuller remarked that this has spurred the market and encouraged the company to open an office in
which is an increase of 10 per cent over 2012. Orange County drew
the MENA region. He explained: “In many ways, Orange County, California, is a pioneer leading the push to proactively
44.4 million domestic visitors in 2013, and almost four million
strengthen the tourism links between the Middle East and the US. Fuller asserted: “For the Middle East, we are very
international visitors resulting in a combined total increase of 1.4
much focused on families, as well as MICE travel. Looking forward, we are also interested in developing study travel as
per cent compared to 2012.” OCVA has recently opened offices in
well as medical tourism from the Middle East.”
China, the UAE and Mexico in a bid to further develop the number of inbound visitors from these regions. On an international platform, destinations in the US are looking to a number of key markets as regional director of sales and mar-
Gilman revealed that the team at The Fairmont San Francisco has been attending regional trade shows and promotes packages to encourage royal families and MENA delegates to stay in San Francisco. While, W South Beach Hotel & Residences in Miami works closely with its global sales offices to ensure a relationship with MENA is established.
keting, The Fairmont San Francisco, Michelle Gilman outlined: “We are currently emphasising Brazil, the UAE, Canada, Australia, the UK, China and Japan as that is where we tend to be getting the
AMERICAN FLAIR
most volume.”
With the US offering a playground of attractions and incentives, stakeholders revealed how continued growth in the
Concurring, director, communications, Andaz New York, Megan
leisure arena is magnetising international markets. Montenaro explained: “NYC certainly does a great job of selling
Montenaro shared: “Brazil was a big focus for the hotel year since
itself to the leisure market by constantly and consistently evolving and producing new hot spots while keeping the his-
NYC is a top destination for Brazilians for both corporate and lei-
tory and culture of the city alive.”
sure business.” She also pegged Australia as a market of interest.
Reflecting a similar sentiment, director of sales and marketing, The Quin Hotel, Hercy Hernandez told TTG: “US destinations have expanded their emphasis on cultural experiences for leisure travellers and even for business travellers
MENA ARRIVALS Middle Eastern travellers are also starting to make a significant
who want to experience the essence of a destination as part of their visit.” To capitalise on guests’ cultural interests, the hotel has developed an exclusive access arts programme. Asserting New York City’s cultural dominance, Healy told TTG: “The great advantage that NYC has is the ability to
mark on the demographic visiting the US. Tourists from the region
fulfil cultural needs. NYC is great for families and family-friendly iconic attractions are waiting for the Middle Eastern
totalled 231,605 during Q1 of 2014, according to the ITA Office
family vacationers." She added: “From department stores, flagship luxury designer branded stores on 5th and Madison
of Travel and Tourism Industries. Confirming the growth of this
Avenues to unique neighbourhood shopping, NYC is truly a shopping paradise.”
burgeoning market, vice president, tourism development, NYC &
Meanwhile on the west coast, the OCVA is also highlighting the region’s leisure appeal, including shopping, whale
Company, Makiko Matsuda Healy exclusively told TTG: “New York
watching excursions, iconic theme parks and family entertainment. Focusing in on Middle Eastern guests, concluded:
City (NYC) has enjoyed 40 per cent of visitor increase from the
“We feel the luxury lifestyle experiences and attractions of Orange County fit well with the needs of travellers from
Middle East in the past five years with tremendous airlift capacity
the Gulf States – and we have a lot to offer them.”
increase. Middle Eastern travellers are branching out of their usual short-haul holiday destinations to the US. NYC is by far the num-
The US continues to dominate as one of the world’s most popular destinations. Bolstered by new connections,
ber one destination for the Middle Eastern travellers in the US,
MENA visitors are now discovering the reasons behind this giant’s tourism success. September 2014
ttgmena.com
23
SPOTLIGHT US
BEYOND THE GATEWAY VICE PRESIDENT, GLOBAL MARKET DEVELOPMENT, BRAND USA, JAY GRAY REVEALED TO TTG THE COMPANY’S PROMOTIONAL STRATEGIES AND HIGHLIGHTED THE GROWING LINKS BETWEEN THE MIDDLE EAST AND THE US rand USA’s role is to broadly
travellers may have visited the US frequently, seen many of our top
promote all of the diverse
destinations and are looking for new experiences. In addition, we focus
destinations and experiences of
on promoting many of the top destinations to emerging markets such
the United States. States such as New
as India, China, and the Middle East. Many of these travellers may be
York, Florida and California are some of
first time visitors to the US and this is a great time to showcase the
the top destinations for leisure travellers
traditional leisure destinations.
from around the world. However, a
The Middle East continues to be an important and growing market
big part of Brand USA’s initiative is to
for the US with a 14 per cent increase last year alone. In the last seven
make the world aware of countless
years, the number of visitors from this region has almost doubled, with
opportunities and diversity of destinations
leisure travel outpacing business travel. These tend to be high-spend
beyond the traditional gateway cities.
travels with shopping and fine dining as some of their top activities.
In doing so, we introduce travellers to
Brand USA, along with our domestic partners, recognise the high-
parts of the US that they may have never
growth, high-spend trend of this region and are partnering with many of
known existed. By making travellers
the airlines, tour operators and travel agencies to then capitalise on
aware of these ‘beyond the gateway’
this growth.
experiences, we introduce entirely new
And while leisure travellers from the Middle East represent a great
leisure products and invite the world to
opportunity for the US, the development of the region as an aviation
discover the US like never before.
hub is extremely important in terms of providing accessibility to other
Brand USA has a broad overall market
We introduce travellers to parts of the US that they may have never known existed.
parts of the world. With more than 85 per cent of the world’s population
approach. In general, we promote many
within reach of a direct flight from the Gulf and projections that GCC
of our more unique and off-the-beaten-
airports will handle as many as 250 million passengers by 2020, Brand
path destinations to our mature markets,
USA’s plans are to leverage these routes to promote and drivetraffic to
such as Canada, the UK and Japan. These
the US.
24 September 2014
ROLL TO HIDE
LAUNCHING AN ARRAY OF AMERICAN ADVENTURES Crystal Serenity has reserved seats for just four culinary connoisseurs to not only dine at chef Daniel Boulud’s restaurant but to also indulge in the tasting menu in the glass-enclosed Skybox suspended above the main dining room and open kitchen. Meanwhile in Boston, an expert will walk guests behind the scenes at the aquarium. Additionally, a local Italian food expert will Crystal Cruises has revealed that passen-
guide travellers through Boston’s Little
gers onboard Crystal Serenity East Coast/
Italy with a ‘cuisine crawl.'
New England cruises, from September to No-
Furthermore, Îles de la Madeleine’s
vember 2014, can embark on six new Crystal
most renowned regional gourmet chef
Boutique Adventures. The shoreside outings
and restaurateur will teach participants a
available include new excursions in Boston
variety of culinary techniques.
and New York City. In New York City, passengers can enjoy a private tour of the Museum of Modern Art.
And in Charleston, passengers can disembark to experience a private garden tour with an expert.
NEWS FLASH Iconic property, The Fairmont San Francisco, has recently unveiled a $21 million guest room renovation. The hotel showcases two new design schemes: The Main Building guest rooms feature a jewel box – inspired look, with bright sapphire blues and accents of contemporary platinum and pewter. The Suites in the Main Building have been updated with glass tables, and more, while the hotel’s updated family-style larger room type and suite options now feature pullout couches and enhanced seating areas.
ttgmena.com
AWARENESS VIETNAM, LAOS & CAMBODIA
TIMELESS DISCOVERY
between the Indochina ports,” area general manager, Sofitel Phnom Penh Phokeethra, Sofitel Angkor Phokeethra Golf & Spa Resort, Charles Henri-Chevet told TTG. Stressing that positioning all three destinations together strengthens their product, general manager, The Plantation, Adi Jaya remarked: “Taking part in this range of products and offers makes the destinations have stronger competitiveness versus other regions.” Co-owner, Riverside Boutique Resort, Stephane Vigié confirmed: “We have indeed many visitors coming to Vang Vieng as part of multi-destination tours involving Vietnam and Cambodia, and we would benefit from more tours of this kind.” And in a bid to drive more traffic to the landlocked country, collaborations with neighbouring countries increases exposure. General manager, Lao Plaza Hotel Vientiane, Nobuyuki Fukuda expressed: “Laos has not existed in the world as a
Ripe with ecological, heritage-infused and culturally rich attractions encompassed by striking natural landscapes, Vietnam, Laos and Cambodia are collaborating to offer a compelling multi-destination product. Naomi Leach reports
tourism destination for long, therefore, we should develop our tourism industry here together with our neighbouring countries, which would be able to impact more as Indochina countries.”
CULTURAL HUB Indochina is overflowing with historical and
READ News
HIDE News
UNESCO heritage attractions which draw visitors to seamlessly design multi-destination trips to neighbouring Vietnam, Laos and Cambodia. Illuminating the comple-
he Indochina region has long been
established to offer tailor made luxury travel experiences for corporate clients and
mentary strengths of the region, Chheav
popular with FIT travellers but is now
the European market.
explained: “The main cultural attractions in
increasingly gaining recognition as an at-
Indeed capitalising on the diverse appeal of Vietnam for a spectrum of visitors,
Indochina are Hanoi (north Vietnam); Ha-
general manager, Six Senses Ninh Van Bay, Gary Henden reported that wellness trav-
long Bay, a UNESCO World Heritage site;
and incentives visitors. Furthermore, stakeholders
ellers, multi-generational family groups, wedding parties and culture and adventure
and Siem Reap (Cambodia), the gateway
in Vietnam, Cambodia and Laos have revealed
seekers are attracted to the resort, and benefit from its local immersion opportuni-
to the magnificent Angkor temples and the
that collaborating to gratify the multi-destination
ties. Henden enthused: “Vietnam is both a cultural and exciting destination; from
Tonle Sap lake.”
traveller is enriching, and for some destinations,
thriving markets, an abundance of historic sites and buildings, and not forgetting the
strengthening their overall tourism potential.
jaw dropping natural beauty of this rugged, mountainous paradise. Vietnam is far-
manager, The Nam Hai, Nguyen Thanh Ha
flung in every aspect, hence, the extra lure from its neighbouring countries drives it
asserted: “Hoi An Ancient Town, My Son
as a beach destination.”
Sanctuary and Hue Citadel plus the beauti-
tractive proposition for families, groups
With a target of welcoming eight to 8.2 million international arrivals this year, Vietnam is experi-
Concurring, marketing communications
encing positive growth, with visitor numbers in the
Communications manager, Trails of Indochina , Paulette Chheav noted to TTG that
first seven months of 2014 surging by 15.6 per cent
families and honeymooners are increasingly interested in Vietnam. However, it is not
over the same period last year, according to the
only leisure travellers discovering the multi-faceted strengths of Vietnam. Marketing
Angkor Wat is magnificent and continues
General Statistic Office, Vietnam.
communications coordinator, JW Marriott Hanoi, Hiep Nguyen told TTG: “JW Marri-
to draw people. Beyond the temples, Siem
ott Hanoi welcomes MICE travellers from all around the world. They choose Hanoi as
Reap is rife with nature parks, flora and
ists to Vietnam, marketing and communications
their conference destination because they will have the chance to travel and discover
fauna which is equally fascinating and is
manager, InterContinental Asiana Saigon, Nguyen
Vietnam’s northern region, for instance Ha Long Bay, Phong Nha and Sapa.”
an adventure offer altogether,” added di-
Elucidating on the attributes magnetising tour-
ful white sand beach draws tourism.” “The temples of Angkor are timeless.
rector of sales and marketing, Park Hyatt
Tra My said: “Vietnam has huge advantages in landscapes, dynamic culture in different regions,
FRUITFUL TERRAIN
favourable climate, world famous cuisine and hos-
Indeed, across the Indochina region, collaboration between tourism entities facilitates
pitable people. These are favourable factors for
travellers and encourages incentive groups to create multi-destination trips. Inter-
keting communications, Raffles Hotel Le
tourism growth in Vietnam in the upcoming years.
national brands such as Hyatt and IHG revealed that they cross promote their own
Royal and Raffles Grand Hotel d’Angkor,
There are various options that the country has
individual branded properties in the region to appeal to travellers touring the Mekong
Noemie Payumo said: “Each Raffles in
to offer on multiple purposes: cultural, historical,
route, while Chheav also noted how Trails of Indochina organises multi-destination
Cambodia is a historic landmark building
food, the beach or island hopping.” My also noted
experiences for luxury tourists combining Vietnam, Cambodia and Laos, to ensure
which offer guests a chance to feel part of
that the hotel positions itself to cater to upscale
that guests make the most of their time.
the history and culture in each city.”
travellers visiting Ho Chi Minh City. Describing the high-end traveller enticed by the
Siem Reap, Sarah Moya. Capitalising on Cambodia’s history, mar-
“Cambodia provides a true treasure trove in Siem Reap for both the individual traveller and for MICE. Very often the individual traveller will choose to experience
As this trio of gems await exploration,
country, director, A Class Travel, Giang Huynh
the entire Indochina Trail, visiting Vietnam, Cambodia and Laos. Each of these desti-
collectively their offerings produce a
Huong told TTG that the travel agency was
nations offers a very distinct cultural experience and are linked well with daily flights
radiant tourism bounty.
26 September 2014
ttgmena.com
PEOPLE ON THE MOVE
its area general manager for the GCC. Miccolis has been with Ascott since 1997 and joins with more than 20 years of hospitality experience in senior roles throughout Europe. In his new position, Miccolis is to oversee Ascott’s operations, while additionally driving the growth of its serviced residences in the region.
Expected to bring his Southern European flair and international expertise in restaurant operations to Four Seasons Hotel Doha, Manuel Santos has arrived as the director of F&B. A Portuguese native, Santos previously led F&B operations at Beach Rotana Abu Dhabi, and was assistant director of F&B at Hyatt Regency London – The Churchill as well as restaurant manager at Al Hambra, at Al Qasr Madinat Jumeirah.
AREA DIRECTOR, SALES AND MARKETING Dorien Smit has been promoted to area director of sales and marketing for InterContinental Hotels Group, Oman. Smit joined InterContinental Muscat two years ago from Amstel InterContinental, where she held the position of director of rooms in-charge of housekeeping, front office, reservation and revenue. In her new role, Smit is to develop strategies and targets for the Oman region.
KEMPINSKI NILE HOTEL
announced Vincent Miccolis as
DIRECTOR, FOOD & BEVERAGE
INTERCONTINENTAL HOTELS GROUP, OMAN
The Ascott Limited has
FOUR SEASONS HOTEL DOHA
THE ASCOTT LIMITED
GENERAL MANAGER – GCC
MEHDI ZAANOUN
DORIEN SMIT
MANUEL SANTOS
VINCENT MICCOLIS
GENERAL MANAGER French national, Mehdi Zaanoun has been appointed as Kempinski Nile Hotel’s general manager. Before joining Kempinski Hotels with his first posting in Dubai two years ago, he held the position of acting general manager at Trianon Palace Versailles, A Waldorf Astoria Hotel. He began his career at the Four Seasons Hotel George V, Paris, and has worked with Hilton Hotels & Resorts for six years.
If you have recently been promoted or appointed key staff, please visit our website...
CEO
In a recent announcement,
Sally Balcombe is set to take
Cristalyn Pastrana has been
the helm as the new CEO of
promoted to the position of
VisitBritain. Balcombe holds
director of marketing and communications, Sheraton Bahrain Hotel. Pastrana joined the hotel in January 2012 as marketing communications manager. In this new role, she will continue to oversee all marketing, PR, branding and digital strategies.
extensive experience having been the managing director of British Airways Holidays and of the specialised sun division, TUI. As commercial director, Opodo, and chief marketing officer, Travelport, Balcombe has developed a deep understanding of the power of digital and technology to motivate customers.
28 September 2014
PAUL GREGOROWITSCH
VICE PRESIDENT, OPERATIONS AND DEVELOPMENT – MIDDLE EAST
CEO
Swiss-Belhotel International
Oman Air has welcomed Paul
has announced a key Middle
Gregorowitsch as CEO.
East appointment to help steer
He joins the airline from airber-
the company as it launches
lin where he held responsibility
three hotels in the region this
for the carrier’s commercial
year. Noel Massoud will oversee the opening of Swiss-Belhotel Seef, Bahrain; Swiss-Belinn Ghubrah Muscat in Oman, the Swiss-Belhotel Erbil in Iraq, also the KSA property SwissBelboutique Tahliya and Swiss-Belhotel Riyadh.
ttgmena.com
OMAN AIR
DIRECTOR, MARKETING & COMMUNICATIONS
NOEL MASSOUD
SWISS-BELHOTEL INTERNATIONAL
SALLY BALCOMBE
VISITBRITAIN
SHERATON BAHRAIN HOTEL
CRISTALYN PASTRANA
activities while on its management board. Gregorowitsch has also served as president and CEO of Martinair Holland NV and has held a series of international management positions within Air France-KLM.
TATOs
SPECIAL AGENT...
New Zealand is ‘the’ destination of the moment. The country offers an exceptional range of luxury accommodation in some incredibly striking destinations. South Africa is also facing a huge revival currently. The weak Rand means that travelling to South Africa is exceptionally good value. Furthermore, we are enjoying developing our Arabia and Indian Subcontinent destinations as well
Sales and marketing manager, The Exceptional Travel Company, Susanna Reynolds reveals a plethora of exciting, luxurious and alternative destinations
as Australasia. There are some spectacular luxury camps which take you very much off-thebeaten-track and we are keen to encourage our guests who have been on safari with us before to try something new. Most of our guests have a good spirit of adventure and we enjoy nothing more than creating a bespoke trip for them that both exceeds their expectations and surprises them each day.
What's trending this month... EXCLUSIVE EXCURSIONS LAUNCHED Thomson and First Choice have announced the Collection, a range of exclusive excursions that customers can book both online and in-store before travelling. The excursions are tailored to help customers get a true taste of the destination they are visiting and are available in Majorca, Cyprus, Corfu, Crete, Tenerife, Dominican Republic (Puerto Plata and Punta Cana) and Turkey (Dalaman).
September 2014
CONSOLIDATING ITS UAE PRESENCE Hala Travel Management (HTM) has opened its first office in Dubai as part of its regional expansion plans, making it the company’s sixth branch in the UAE. HTM, a joint venture between Etihad Airways and the multinational travel management company, BCD Travel, offers a full range of travel consultancy services for clients in the UAE across government and private sectors.
ttgmena.com
29
PICTURE PERFECT Dubai Festivals & Retail Establishment organisers of the Dubai Summer Surprises, in collaboration with BurJuman Mall, present characters from the popular Transformers franchise for the first time.
International Sailing Federation (ISAF) With the support of the UAE Sailing & Rowing Federation, and TCA Abu Dhabi, ISAF has agreed to stage the ISAF Sailing World Cup Final in the UAE capital.
The Ritz-Carlton launches a two and a half minute film highlighting impromptu performances by entertainers at its Shanghai property.
Qatar Airways CEO, Qatar Airways, HE Akbar Al Baker joins Prime Minister, the UK, David Cameron and CEO, Airbus Group, Tom Enders at the official opening of the Farnborough Air Show 2014 in southern England.
A visual tour of recent events in the region
30 September 2014
ttgmena.com
Troon Golf Golfing veteran, Tony Jacklin opens The Tony Jacklin, Casablanca, part of Bouskoura Golf City.
for more news visit: www.ttgmena.com
SOCIAL HUB Our Team
TTG MENA’S SOCIAL MEDIA HIGHLIGHTS
GENERAL MANAGER PUBLISHING & SALES Tony Fields TFields@ttgmena.com D: +357 24 803001
This last month has been an entertaining one for social media. Digital content creator, Tatiana Tsierkezou had the pleasure of participating in an action-packed familiarisation trip to Lapland, Finland. We also joined, the UK’s TTG Media's ‘Shorts Friday’ initiative with the TTG MENA gents enjoying some comfortable respite from the heat. MELTS has welcomed Katara Hospitality on board; and finally, we have reached over 1,000 followers on Twitter!
GENERAL MANAGER EVENTS & COMMUNICATIONS Alexandra North ANorth@ttgmena.com D: +357 24 803071
Tatiana Tsierkezou @ttgtat #lapland is just beautiful! Had a lovely picnic in the wilderness! @TTGMENA
MEDIA REPORTERS Naomi Leach Natalie Hami Panayiotis Markides Stefanie Saghbini
Tatiana Tsierkezou @ttgtat My log cabin at Kakslauttanen! #Finland #Lapland @TTGMENA @kakslauttanen
DIGITAL CONTENT CREATOR Tatiana Tsierkezou CREATIVE DIRECTOR TTG MENA PUBLISHING Edward Beales SENIOR DESIGNER Maggie Bdjian
Emily Millett @TTGEmily Inspired by @ttgdigital UK, the @TTGMENA boys are in shorts @ the office today! Thanks for the idea @DanielPearce!
E-COMMERCE MANAGER Panayiotis Philippou PPhilippou@ttgmena.com D: +357 24 803008 E-COMMERCE EXECUTIVE Constantinos Voniatis ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074 Inna Armeanu IArmeanu@ttgmena.com D: +357 24 803013 Marianne Shokry MShokry@ttgmena.com D: +357 24 803012 Maiju Vaananen MVaananen@ttgmena.com D: +357 24 803010 INTERNATIONAL PARTNER MANAGER Elaine Hockley EHockley@ttgmena.com D: +357 24 803011 OPERATIONS MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003 CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002 ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026 CREDIT CONTROL Stala Antoniades SAntoniades@ttgmena.com D: +357 24 803015 HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas.com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138 TTG Worldwide Titles* TTG Asia TTG Balkans TTG China TTG Czech Republic TTG Hungary TTG Italia TTG India TTG Nordic TTG Poland TTG Russia TTG Media * For information on these publications, please contact us at: INFO@ttgmena.com
MELTS @themeltshow MELTS is delighted to announce Katara Hospitality has joined as the Official Media Sponsor
TTG MENA @TTGMENA Good morning world! What a great way to start the day! We have officially reached 1,000 followers! :) #celebrate
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DESTINATION DUBAI UPDATE RUSSIA & CIS ON LOCATION ASIA ROUND UP SPOTLIGHT MOROCCO & TUNISIA AWARENESS ALGERIA ANALYSIS AIRLINES
September 2014
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32 September 2014
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