Middle East & North Africa
DECEMBER 2014
Awareness SUSTAINABLE TOURISM Behold the responsible way forward
Destination KSA Precision in its tourism approach reigns supreme
Update PHILIPPINES
Analysis SPORTS TOURISM
Presenting a colourful palette of attractions
In a stellar performance, the shining stars of travel and tourism are hurtling into the future
ttgmena.com
READ ONLINE
Racing into a lucrative industry
A COSMIC PRESENCE
December 2014
ISSUE 277
1
CONTENTS
MAKE WAY FOR THE FUTURE
> YOUR GUIDE 04
NEWS
s the end of the year edges closer, we here
10 12
INTERVIEW
at TTG MENA will be embracing the start of something new, innovative and truly the
WINTER PROMOTIONS
way forward for the travel trade. We will be embarking on a journey to a new digital frontier and we invite you, our most
14
steadfast readers, to join us in a world of
DESTINATION KSA
interaction. With TTG MENA being distributed to more than 27,000 trade professionals, our
20
ANALYSIS SPORTS TOURISM
advertisers and contributors will be able to truly social media platforms.
22
AWARENESS SUSTAINABLE TOURISM
23
ON LOCATION BALKANS
interact on a global level, with support from all Making it more accessible than ever, TTG MENA
A LETTER FROM...
will be the first regional travel trade publication to become entirely digital, with availability on iOS, Android, PC and Mac. And these are just the first of our digital innovations to be rolled out.
24
PICTURE PERFECT
And in a bid to get you acquainted with all the amazing and useful interactive elements of the publication you’ll find a handy guide below.
26
PEOPLE ON THE MOVE
In response to demand, TTG MENA will roll out three special print issues per year dedicated for the
27
major travel trade shows: ITB Berlin, ATM Dubai
SOCIAL HUB
Wishing you all a happy festive season!
and WTM London.
Tony Fields General Manager – Publishing & Sales
Starting from our January edition, TTG MENA will become fully digital, offering an enhanced user experience to its readers. Here’s how to enjoy the publication’s tech-savvy and innovative interactive elements, immersing its readers in the new and easy-to-navigate features available.
Take a look at the key below to find out what the various symbols represent; unleashing a world of interactivity for the reader
CLICK play
zoom TRY
Click to be directed to a specific website
Click to see added information
Click to be taken to a video
2 December 2014
Click to see more pictures
Click to see associated social media & content ttgmena.com
NEWS
THOUGHTFUL WELCOME
KEY TURNING POINT Starwood Preferred Guest (SPG), Starwood Hotels and Resorts’ loyalty programme, has introduced SPG Keyless, a mobile, keyless entry system enabling guests to use their smartphone as a key. Rolling out to Aloft, Element and W Hotels worldwide, SPG Keyless made its official debut recently in 10 hotels in Beijing, Hong Kong, New York, Los Angeles and Doha, with W Doha Hotel and Residences being one of the properties to benefit from the innovation. Starwood plans to rapidly rollout SPG Keyless with availability on 30,000 doors in 150 hotels by early 2015. It is available to SPG members who book a hotel room through one of Starwood’s channels. President and CEO, Starwood Hotels and Resorts,
SOLIDIFYING REGIONAL STANDING
Hotel Granvia Kyoto has
meat products are Halal-
Frits van Paasschen said: “Not only does SPG Keyless
become the first hotel
certified. Additionally, all
alleviate a perennial pain point for travellers, but it also
in Japan to acquire a
tableware and utensils
transforms the first interaction with our guests from
Rotana is set to add 3,360
aggressive development
Muslim-Friendly rating by
at the restaurant are
one that is transactional to something more personal.”
rooms to its existing
strategy.
CrescentRating.
stored separately from
12,607 room count across
Kaddouri commented:
the items used with non-
the region, with a hefty
“The extension of the
was recently awarded
Halal food in order to avoid
development pipeline
Rotana brand into new
a rating of four by
contamination.
headlined by 12 new
markets such as Turkey
properties, some of which
and Jordan represents
are expected to open
a key milestone and an
before the year end.
important achievement.
The four-star property
CrescentRating, based on
Overseas marketing
the services and facilities
director, Hotel Granvia
offered to Muslim guests.
Kyoto, Shiho Ikeuchi said:
Hotel rooms are marked
“We are increasingly aware
with prayer directions and
of the need to cater to the
offer prayer mats, with
requirement of the Muslim
prayer timetables being
guest. This recognition
available on request.
from CrescentRating
In addition, the hotel is
strengthens our resolve to
able to arrange separate
continue to explore other
prayer rooms for group
areas to make our Muslim
reservations or events.
guests feel at home in
In keeping with
our hotel. We are looking
requirements, the hotel's
forward to welcoming
traditional Japanese
Muslim travellers from
restaurant, Ukihashi,
all over the world to our
offers a range of Halal
beautiful city of Kyoto.”
menus. Furthermore, no
According to
alcohol, pork or non-Halal
CrescentRating, Muslim
seasoning products are
travellers to Japan are
used in the dishes and all
projected to triple by 2020.
EXHIBITION CALENDAR
2014
DECEMBER 1 - 4 ILTM Cannes, Cannes, France www.iltm.com/cannes • FEBRUARY 8 - 9, 2015 Resort Development and Hospitality, Dubai, the UAE www.resorthospitalitylse.marcusevans.com FEBRUARY 10 - 12, 2015 IBTM Arabia, Abu Dhabi, the UAE www.ibtmarabia.com FEBRUARY 15 - 18, 2015 Middle East Luxury Travel Show, Doha, Qatar www.meltshow.com • FEBRUARY 16 - 18, 2015 Global Restaurant Investment Forum, Dubai, www.restaurant-invest.com • •
TTG MENA will be available at these shows ttgmena luxury will be available at these shows
EMBRACING NATURAL SIMPLICITY ONYX Hospitality Group
including 48 beach villas, 12 beach pool villas, 58
has recently announced a
overwater villas and two overwater pool villas. Amari Havodda is owned by Crystal Plaza Resorts, a
new Maldives project under
joint venture between Sri Lankan construction company,
its core brand, Amari. Set to open in Q1 of 2016 and situated 400km from the capital, Male, in the Southern Gaafu Dhaalu atoll, guests will arrive at Amari Havodda via a 55-minute domestic flight followed by a speedboat transfer. In total, the property will encompass 120 villas,
Our entry into the Maldives
We are constantly
Omer Kaddouri,
looking for high growth
highlighted Rotana’s
opportunities and both
international expansion
these markets offered
plans, honing in on the
exciting prospects for us.”
company’s growing
Kaddouri further
presence in Jordan,
noted: “In particular,
Turkey and Bahrain,
a breakthrough into
which will soon welcome
Turkey is a significant
Rotana’s five-star
achievement for Rotana
property – ART Rotana.
as it a crucial territory to
With a stand-out
penetrate for us to solidify
vision of operating 100
our standing as the
hotels by 2020, Rotana
leading hotel management
has implemented an
company in the region.”
THE DEVELOPMENT PIPELINE INCLUDES THE FOLLOWING 12 PROPERTIES MANAGED BY ROTANA: BOULEVARD ARJAAN BY ROTANA, AMMAN, JORDAN (OPENING Q4 2014) SEDRA RESIDENCES BY ROTANA, QATAR (OPENING Q4 2014) ART ROTANA, AMWAJ ISLANDS, BAHRAIN (OPENING Q4 2014) BANADER ROTANA, MANAMA, BAHRAIN (OPENING Q2 2015) BURGU ARJAAN BY ROTANA, ISTANBUL, TURKEY (OPENING Q2 2015)
Sanken Overseas and Singapore Hospitality Holdings,
TANGO ARJAAN BY ROTANA, ISTANBUL, TURKEY (OPENING Q2 2015)
a Singapore based company specialising in resort
CITY CENTRE ROTANA, DOHA, QATAR (OPENING Q2 2015)
investments. The resort will be managed by ONYX
with Amari
Hospitality Group.
Havodda marks
Peter Henley said: “Our entry into the Maldives with
a key step.
President and CEO,
President and CEO, ONYX Hospitality Group, Amari Havodda marks a key step in our international development plan. We look forward to the exciting times ahead as we work closely with our partners to create a contemporary and relaxing haven for future guests.”
4 December 2014
ttgmena.com
CENTRO DOHA, QATAR (OPENING Q2 2015) CAPITAL CENTRE ARJAAN BY ROTANA, ABU DHABI (OPENING Q2 2015) ROSH RAYHAAN BY ROTANA, SAUDI ARABIA (OPENING Q2 2015) CAPITAL CENTRE ROTANA, ABU DHABI, UAE (OPENING Q3 2015) AMMAN ROTANA, JORDAN (OPENING Q3 2015)
NEWS
CONFIDENT PERFORMANCE
TRANQUIL TRAVEL THE EPITOME OF EXPERIENCE LUXURY Oman Air has unveiled its refurbished lounge at
Boutique hotel, Londa
noteworthy experiences to
Suvarnabhumi Airport in Bangkok.
Beach Hotel has
both international and local
announced that it has
guests alike.
The expanded Oman Air Lounge offers even more facilities than its predecessor, within a significantly
recently joined the ranks
CEO, SLH, Paul Kerr
larger space. With over 100m2 of additional floor space,
of Small Luxury Hotels of
said: “Londa epitomises
customers can now relax and recuperate before their
the World, which consists
what an SLH hotel is. With
flights on one of the new day beds within the rest area.
of over 520 hotels in 80
a clear and considered
In addition, the seating has been redesigned to be
countries, all chosen for
offer, it is easily the most
more comfortable, now accommodating 72 customers
their unique character,
well-appointed hotel in
instead of the previous 34. Further facilities include
personal service and
its location. It is a luxury,
refreshments, a shower room, luxury toiletries and more.
memorable experiences.
modern hotel which will
Abu Dhabi’s hotels and
emirate’s accommodation
hotel apartments have
– a 26 per cent year-on-
reported their best nine
year increase. The arrivals
months regarding guest
delivered 7,502,924 guest
STEADY PACE
arrivals, guest nights,
nights, which was up 21
Following a successful WTM, managing director,
occupancy and revenue,
per cent on the same
roomsXML.com, Prakash Bang revealed exclusively to
according to figures
period last year with hotel
TTG how the company is preparing to further leverage
released by Abu Dhabi
occupancy rising seven
on major and relevant exhibition platforms.
Tourism & Culture
per cent to 73 per cent. Hotel revenues rose to
Authority (TCA Abu
Eligibility is based on and style, while offering
leisure.”
Looking ahead to 2015, Bang said that roomsXML. and WTM London, among others. Commenting on the
per cent growth compared
company’s strategy for the Middle Eastern market,
that from January to end
to last year, with room
Bang said: “RoomsXML.com never rushes to be in all
of September, 2,498,672
revenues growing 16 per
the markets. Slow but surely is the policy.”
guests checked into the
cent to $591 million.
The figures indicate
both for business and
com will be participating at SATTE in India, ATM Dubai
$1.16 billion, marking a 15
Dhabi).
attract discerning guests,
size, exceptional service
HOTEL CHECK
MÖVENPICK HOTEL DOHA
BY Naomi Leach
FOCUSED ACTION General manager,
with a focus on Jebel Ali Free
Centrally and conveniently lo-
the desk space and plug points I’d need to
Hawthorn Suites by
Zone, Dubai Investment Park,
cated on Corniche Road, the
continue my work each time I returned to
Wyndham, Wael El Behi
Media City and Internet City.
Mövenpick Hotel Doha is an ideal
my room in the evening.
revealed exclusively
Referring to the response
to TTG the property's
the property received from
of international cuisines with everything I
plans to assertively
the familiarisation trips they
could yearn for available. I ate in the res-
promote itself in the
have been hosting, El Behi
comforts of an established brand
taurant in the evenings too and was not
coming months.
said: “This marketing action
but the intimacy of a smaller
disappointed with the delectable selection.
hotel, the property offered a
On one of the evenings during my visit, I
and leisure segments,
ourselves aggressively in
calming oasis during my stay.
sampled room service and was delighted
we came up with a
these key feeder markets.
Upon arrival I was embraced by
by a delicious biryani, as I unwound
flash deal offer to
While the CIS market is
the clean white ambience of the
watching movies.
encourage last minute
ranking third in our key
base for any business travellers
During my stay, I feasted on an array
visiting Qatar. Offering reliably upscale standards with all the
Offering a great night’s sleep and a good
“For the travel trade
will assist us to market
business for November
source markets, we are still
lessly to my room. Here I found
location to start the day from, Mövenpick
and December. We
new regarding the Eastern
an ample, comfortable bed and all
Hotel Doha is an ideal corporate hub.
also have an early bird
Europe market and we are
promotion running
trying our best to explore
for the first quarter of
this potential market. We
next year.”
have already received
reception and ushered seam-
TTG staff and correspondents assess services used by them. We report the results, which are based on a one-time experience only and view services from a customer perspective.
He added that they
GOLF TRANSFORMED Tranquilo Golf Club at Four
of a new hole and renovated
Seasons Resort Orlando has
bunkers; better visibility and airflow
officially opened.
through the improvement of the
Originally built in 1992 and designed by Tom Fazio as Disney’s Osprey Ridge, Fazio has since
renovation of the clubhouse. Fazio Golf Design, Tom Fazio said: “I am very proud of the
launch as Tranquilo Golf Club.
transformation of the Tranquilo
Enhancements include the creation
Golf Club golf course.”
6 December 2014
have increased their
and December from key
sales force to target the
DMCs working on these
local corporate segment
particular markets.”
We came up with a flash deal offer to encourage last minute business.
landscape design; and the full
re-designed the course for its
booking leads for November
ttgmena.com
NEWS
HOTEL CHECK
REWARDING LOYALTY
TOWERS ROTANA DUBAI
By Tony Fields
Marriott International
directly via the company’s
I would be hard pressed to
concerned. The property
has announced plans to
website, its mobile app,
find a hotel that seeks to
boasts an eclectic variety of
provide free WiFi to all
by telephone or through a
make a guest feel as comfort-
food and beverage outlets,
47 million members of
Marriott hotel.
able as Towers Rotana does.
ranging from epicurean fine
the company’s loyalty
This benefit, which is
Following a very short ride
dining at Teatro, to Long’s
programme, Marriott
set to begin on January
from the airport, I arrived at
Bar, an iconic casual meet-
Rewards, who book
15, 2015, will make free
the hotel and immediately felt
ing spot which is ideal for
standard WiFi available
at home – the check-in was
a leisure traveller to relax
across more than 3,800
seamless and the staff was
at or for a business travel-
hotels in the company’s
courteous throughout my
ler to unwind in after a day
extensive lodging portfolio
stay, and always willing to go
of meetings. It adds a very
worldwide.
the extra mile to ensure I had
youthful and energetic feel to
all I needed.
the establishment. In short,
“Marriott Rewards
the property ensures that all
members asked for free
I made my way to my spa-
WiFi and we answered,”
cious and comfortable room
types of guests are catered
said executive vice
and was able to cast aside all of
to, a great plus for me.
president, Marriott
my stresses and look forward
International, Stephanie
and prepare for a busy sched-
location as one of its strong-
Linnartz.
ule of meetings the next day.
est assets, being near to the
“Free WiFi is a
I was additionally spoilt for
meaningful way to reward
The hotel can boast its
Metro, as well as close to Dubai International Airport.
choice as far as dining was
our most loyal customers and to continue to attract next-gen travellers,” she
TTG staff and correspondents assess services used by them. We report the results, which are based on a one-time experience only and view services from a customer perspective.
further added.
STEPPING INTO THE INDIAN OCEAN
PREMIUM RETAIL HUB
JA Resorts & Hotels is marking the official opening of its first property in the Maldives, JA Manafaru.
Qatar Duty Free has revealed that it
The 84-room property will welcome visitors from
has added four new premium shopping boutiques to its portfolio of retail
across the globe to its island resort, which has been both
destinations at Hamad International
rebranded and renovated to a high standard. The resort is
Airport.
located in the Northern Haa Alifu Atoll of the Maldives. The opening follows the launch of Enchanted Island
Passengers will now be able to shop
Resort in the Seychelles last year.
at Coach, Mont blanc, Almotahajiba
Chief operating officer, JA Resorts & Hotels, David
and Hugo Boss, as well as more than 70 other retail outlets that are already
Thomson said: “We have ensured that our brand-DNA
available within the 25,000m2 of retail
echoes throughout the resort and guests feel the same
space at the state-of-the-art airport.
warmth and welcome, whether it’s Dubai or the Maldives.”
The addition of these brands to the retail outlets at Hamad International Airport aims to reinforce the airport’s
A ROBUST PIPELINE OF DEVELOPMENT
position as a world-class shopping “Now there are fantastic connections
ICONIC WELCOME
hub for travellers and supports Qatar
In a bid to drive even more
Duty Free’s commitment to giving
business to the region,
to Dubai and Abu Dhabi from the UK.
The Pearl - Doha has
passengers the best range of products
Millennium & Copthorne
British nationals feel at home in Dubai
announced that it has begun
to choose from when they travel
attended the recently
and Abu Dhabi and this makes the region
welcoming guests to the
through Doha.
concluded WTM to work on
easy to sell,” he explained.
property.
Senior vice president, Qatar Duty
its key European source
Anticipating a busy few years ahead,
Marsa Malaz Kempinski,
The new city-resort is
Free, Keith Hunter remarked: “Our aim
markets and further entice
Darkazally further noted: “We are
located on its own secluded
is to make Hamad International Airport
UK operators.
opening a number of hotels and we
island at the iconic The Pearl-
expect to reach 50 properties in the next
Qatar. It offers 281 rooms and
few years.”
suites, as well as meeting-
the number one shopping destination
Speaking exclusively to
for both international and regional
TTG, vice president sales
travellers, and we will continue to open
and marketing - MEA,
further stores in the coming months
Millennium and Copthorne,
company will be launching its reimagined
a Grand Ballroom, measuring
to strengthen our position as a leading
Naeem Darkazally explained
mobile website/app in January 2015,
1,100m2. The hotel also
player in this competitive global arena.”
that the UK is a 12-month
which will be linked to social media and
features an exclusive beach in
source market.
its loyalty programme.
a private bay.
He additionally revealed that the
8 December 2014
ttgmena.com
conference facilities, including
NEWS
SYMBIOTIC RELATIONSHIP GTA has launched its latest
Properties are now live
CONTINUED MENA GROWTH
NEWS FLASH Visitor figures for Ajman
ATDD stated that the
he International Air Transport Association (IATA)
jumped by 46 per cent
number of guests in hotel
recently announced global passenger traffic results
during the first half of
establishments rose from
for September, indicating demand growth of 5.3 per
2014, compared to the
285,000 to 415,000.
enhanced distribution deal
for retail and wholesale
with luxury hotel brand
travel businesses to
cent (measured in revenue passenger kilometers or RPKs)
same period in 2013,
Meanwhile, the number
Omni Hotels & Resorts
book on services such
over September 2013.
according to Ajman
of hotel guests in the first
– owner, operator and
as TravelCube, Travel
Tourism Development
half of 2014 hit 272,000,
manager of 60 properties
Bound and GTA or via
increase in international air travel, with a rise of 15.8 per
Department (ATDD).
compared to 150,000
in leading business gateway
XML feed. The deal
cent in September compared to a year ago. ME Airlines
and leisure destinations
further extends the range
continue to benefit from the strength of regional economies
comparative first half
the same corresponding
across North America.
of accommodation and
and expansion in export orders that support international
of the year period,
period in 2013.
The development will
experiences that GTA sells
business activity and business-related premium travel.
mean even more choices
in over 185 countries. The
for businesses selling
new dynamic inventory
accommodation and travel,
agreement gives Omni
while bringing more of the
Hotels & Resorts enhanced
world’s travellers to stay
distribution opportunities
at Omni properties for
from GTA’s wholesale
beach, spa, golf and other
and retail HTML and XML
activities.
systems, and more.
Middle Eastern carriers once again recorded the strongest
In the same
guests registered during
PROMISE OF DISTINCTION
The new Four Seasons
every comfort and whim
Hotel Bahrain Bay,
of our guests, we promise
opening in early 2015,
a true urban resort
is now confirming
experience.”
reservations for March 1. General manager, Four
Less than 15 minutes from the airport, the
Seasons Hotel Bahrain
property stands 68
Bay, Greg Pirkle said: “I
storeys above the Bay on
can’t wait to welcome
its own five hectare oval-
guests to Four Seasons
shaped manmade island.
Hotel Bahrain Bay.
The tower comprises of
From that eye-popping
273 rooms and suites – all
first impression of our
with panoramic views
distinctive building rising
– and a dramatic two-
from its own private island
level sky bridge housing
in the middle of the Bay to
restaurants and hi-tech
the incredible attention to
event spaces.
December 2014
ttgmena.com
9
INTERVIEW
SHAPING THE FUTURE OF TRAVEL Head of commercial strategy and business management – Middle East and North Africa, Amadeus, Ernesto Sanchez Beaumont spoke exclusively to Natalie Hami on the changing travel trends of the MENA region
TTG: How do you believe Amadeus
TTG: What do you believe is driving these
They will have to anticipate customer
improves tourism?
major travel changes in the industry,
needs, and of paramount importance for
within the GCC?
the tourism industry is to be able to match these to the customer profile.
The company is young – just 30 years old – but the changes we have introduced
There are many unique things in the Middle
have been dramatic in many places. Travel
East which are not the same as in the rest
agents could not address the needs of
of the world. The Middle East is a mix of
travellers [without them]. If we were not
different things including geography, GDP
there in airports, for example, it would be
growth and other factors affecting overall
very painful for travellers and the process
investment. It is very difficult to see such a
would not be as efficient. We have helped to
combination of factors in tourism, compared
improve the efficiency of different players
to other places in the world.
as well as save time and money. It is exciting to see how things will keep on evolving.
TTG: How will technology be a challenge for travel agents but also an opportunity?
TTG: Looking ahead, what role will social
The tourism industry must adapt as customers expect to be treated uniquely.
media play? Right now we have to understand that social media is in an infant stage – it is something quite new. Now everyone is using Twitter and this is a very important revolution, especially in terms of what kinds of things social media can do for the traveller. For us, it is going
TTG: Amadeus recently revealed some
How will their role change, enhancing pas-
to be transformed from something nice to
incredibly useful insight into the travel
sengers' experiences?
have to a 'must'. It could even displace or
industry in the report Shaping the Fu-
distinctive advantage to stay ahead of
outpace other channels in the future. Social
competition.
media will play a key role in the entire
ture of Travel in the GCC. What part will
At the outset, most new technologies are
the company be playing in these shifting
seen as a threat rather than an opportunity.
trends and how will they shape the future
Rather than taking on a defensive position,
TTG: How will the tourism industry have
The Internet witnessed widespread
of the travel industry?
it makes better sense for the different
to adapt to these trends?
adoption in the 90s; some 20 years on it is
tourism industry.
only just maturing. Social media (Twitter,
players impacted to adopt and take It is not the first time that we have invested
advantage of these new technologies. Early
The tourism industry is in permanent change.
Facebook and others) became popular
in these white papers. If we did not know
adopters have historically been the best
If we take a look at the 50s, 60s, 80s, 90s,
just a few years ago, and the Internet’s full
these trends, we would not be able to plan
positioned to profit from technological
and then take a look at today, there has been
potential has not yet been explored.
or to strategise. And we at Amadeus want
evolution. Furthermore, inevitably when
a dramatic evolution in some cases. Com-
Thanks to these tools, the travel industry
to be the shapers of future travel, and we
new technologies arise, the needs and
pared with today, there are some things we
now has access to real time information on
thus have a vision of having a personalised
dependencies of travellers change. The
take as a given that a few years ago would
traveller trends and customer behaviour,
sustainable future. The role of Amadeus
players in the industry that are better
have been taken as science fiction.
allowing for a more personalised and
is to be the enabler in order to shape the
positioned to understand and anticipate
The tourism industry must therefore adapt
customised offering to travellers in a way
future of travel.
these changing needs will have the
as customers expect to be treated uniquely.
that was not done before.
10 December 2014
ttgmena.com
WINTER PROMOTIONS
Kicking off the fun-filled upcoming festive season, TTG presents the hospitality industry's most recent and exciting promotions.
FESTIVE CHEER BECKONS Ideally situated on Sheikh Zayed Road in the heart of Dubai,
Conrad Dubai
invites guests to be part of the hotel’s festive cheer. Guests can choose from a range of unique menus from Marco Pierre White Grill, Ballarò and Cave. With a host of offerings for the holiday season all the way through to the New Year celebrations, the property will also be tempting visitors with its festive room packages. These include waking up in a room with a sea view for breakfast (and a special in–room breakfast on New
Y K N U F s itsclude: t A ASON n e presthese in a h o SaEnd HyartDt eDcember, Brunch Gr nts fo eve
nk o Fu turing c s i D rill- r 5, fea nce by G e e a h u T Decemb appear on d e n o exclusiv rom Lon Brunch s f n a Hughie hristma C h J runc D rill – r 25 B G y e a e h u T Decemb oxing D erland B n nd o rill – ter Wo G e in h u T es – W y n u mon e r u D ty e ar ng c P e lighti dinner re s ear’ u T Y ew u N
complimentary WiFi.
DAZZLIN DISPLAY G H
arbour Gra nd Hong K ong
enchantin g its gues is ts this yea gigantic c r with its s rystal Chri ig n a ture stmas tre plethora o e, along w f festive a it h a ctivities s dishes in a uch as a ra ll its resta nge of urants and display arr a pyrotech anged at th nics e Victoria the countd Harbour d own on Ne u ring w Year’s E Visitors ca ve. n also ord er from th takeaway e Christm menu. as
12 December 2014
ttgmena.com
Celeb rating the
Sun S iyam Iru
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Year’s morning), access to the urban oasis Purobeach, VIP amenities in the room and
MALD SURP IVIAN RISES The Fushi
WINTER PROMOTIONS
L A I V O J S T N E M MO k Hotel is kgicuests a e c a l a P n ng The Ajmaason of merriment by offeria tree lighting
TAKING IN PANORAM IC VIEWS
Level 43 S ky Lounge
vibrant open , the -air bar and lounge con on the 43rd ce pt floor of Fou r Points by Sheraton S heikh Zayed Road, intro its new wee duces kly offering s for guests including S undowners, Dolls’ Nigh the Grill N’ t and Chill Friday special.
ith a se ginning w starting ences be lg u d to 17:30. in f o m 16:30 o fr plethora 6 hers, r e gift vouc Decemb d e n o is y m n o to cus cerem roviding the hotel. l is also p line or at n o The hote d e s p a h l be set u n be purc rotto wil G which ca ’s d ta n a 20:00 an hildren, S 14:00 to m o For the c fr 3 l -2 ir wil ember 18 ren’s cho l’s from Dec the child 4 -2 6 lace Hote r a embe Ajman P e h T from Dec l in wil arols the hotel popular c ew Year, N perform e et th ff u in b ith a d to ring a party w h it lobby. An tion w le rs e o ide s c lling visit s and a w n o ti be enthra ta room. s ll a alah B cooking a e S v l li A g e in in th includ January vourites ational fa njoyed on e e b o ls of intern s can a Christma Russian o. ore Bistr 6 at Enc
SPIRIT OF LONDON Duk es St Jame s
London
visitors this is enticing year with a n array of fe get guests st iv e treats to in the spirit this holiday Shoppers a season. re invited to take a brea chaos of Lo k from the ndon’s busy shopping st executive h reets to en ead chef N joy igel Mendh Afternoon a m ’s new Festiv Tea, in Duke e s’ Drawing can also en Room. Child joy the Cho re n colate After The proper noon tea. ty will be o ff er ing three sp packages o ecial ver the holid ay season, offering so each one mething fe stively diffe Christmas rent. With Sparkle pa the ck age, guests enjoy hot ch are invited ocolate wit to h mince pie in to their u s, before se pgraded cla tt ling ssic room. include The Other pack Tradition a a g es nd Style Ov Christmas ernight package an d for families Christmas Dukes’ Family pack age is a con venient opti on.
TE A M I T L U i E uba D H T ENTy Seasons EV Cit
tors visi g rom n 11, f viti r n i e is will emb Dec colate n o o ent t ch g ev and ho n ith i t ld w ligh ies r k o e o e w n o s Tr the le o h ls, c tma . Caro und availab it y, s o i o r r j a ee w . e Ch r m b bby ing f s o o d t o l r r i a f s o e the d 12 ion e in ll al n eat f Spr lect uts wi n an d at rtak 0:00 in a e e a c s v p e e n 2 to st ide ag use ns e. aw che 0 to s of wee labl o be 19:0 e avai ad with ey and ix year en bet cher t b u s rk dr re l vo low or chil also ive sp oast tu e b f t mea n r s e e y l e r e r f A mat . Child availab menta i ulti r 24 mpl the ings mbe le sav th a co ar. e c De wi ye rab ave side new con s will le g the in er dur Din tel o h the
THEMEHDTS DELIG Doha
rences, nary prefe li u ering c ’ ts s will be off of gue re a c g in k Ta pick up a order and ly p im s to 31. e chance ecember up until D visitors th r, e sses on n la in c d d y turke gerbrea in g h it w complete ounds y also ab . Creativit 5 and 26 ber of , 12, 19, 2 5 r e b ng a num m ti e s o h Dec e b o als ecue at erty will day Barb rs u h T The prop g ludin y Party ights inc 0, Gatsb :3 2 2 themed n to :30 rita’s os, Seno on from 18 at Haban The Lago 0 :0 ughout 19 ro t :30, th 0 ber 31 a 2 m t e a c e g D in on ay, start re. ery Mond much mo d n Night ev a , s o n a b a H r at Decembe
-Carlton The Ritz
13
DESTINATION KSA
DEFINITIVE MOTION Saudi Arabia's aim to create a powerful tourism legacy is precise, ambitious and now, within reach. Natalie Hami reports on how the Kingdom is making stellar progress
nprecedented growth and a significant opportunity for investment come to mind as a most
explained that over 77 per cent of hospitality invest-
fitting description for the powerhouse that is the Kingdom of Saudi Arabia. In order to
ment within the country is localised in Makkah and Al
further bolster its standing within the travel and tourism world and marking a significant
Madina, with more investment in these cities expected,
industry milestone, the Saudi Commission for Tourism and Antiquities (SCTA), along with del-
in addition to increased hotel investment in other major
egates from Saudi Airlines and flynas, debuted at this year’s WTM London, following the Saudi govern-
cities of the Kingdom in the future, particularly in the
ment’s plans to invest heavily in its tourism industry over the next 10 years.
three-star category, resorts and upscale furnished
In a MENA tourism and hospitality report by research consultancy, Aranc, the Saudi government expressed plans to invest over $30 billion in tourism from 2013 to 2023, with the main aims being to
Managing director, Narcissus Hotel and Residence
provide employment opportunities for Saudi graduates and cope with the increasing number of visi-
Riyadh, Khaled Al Khlewi expressed to TTG how the
tors, estimated to rise at a compound annual growth rate (CAGR) of two per cent to 21.3 million over
Kingdom is ripe for investment: “There are lots of op-
the next decade.
portunities for investment in the Kingdom, as it has all
Vice president for marketing and programmes, SCTA, Hamad Alsheikh said: “Saudi aims to highlight
14
apartments.
the necessary requirements to share with businessmen
the historic potentials of KSA as a crossroad of civilisations through displaying part of its history, herit-
who would like to invest in the country. This environ-
age, achievements and tourism potentials by way of print material and direct communication.”
ment opened the door for a number of luxury brands
The SCTA’s director general of licensing, Omar Al Mubarak also recently revealed that having al-
from the hospitality industry to introduce branches in
ready witnessed rapid growth in investment, the Kingdom’s hospitality sector is further forecasted to
the country, since there are new projects of five-star
grow, revealing that there are 149 hotels in the pipeline in different parts of Saudi Arabia. Al Mubarak
hotels to open in Riyadh, besides the existing ones.
DESTINATION KSA “This is aside from our new pure Saudi
be working the concept of economy
five-star brand Narcissus Hotels, which
hotels, offering guests a great stay at
will have a sister hotel in Jeddah within
convenient prices.
the next two years.” These rapid and long-term investment plans by SCTA are also reflected in the regional and international interest of hospitality giants including Rotana, Mövenpick, Carlson Rezidor and more. These companies are seeking to fulfil the imminent demands of the market, with many realising the need to gratify the needs of the mid-market. Those already established are ever eager to expand into the more tradition-
The emergence of mid-range and low cost hotels has become one of the hottest trends within travel accommodation.
HISTORICAL POINTS
“We know that there is a huge un-
As the major hotel brands seek to most
tapped potential for leisure tourism in
adeptly satisfy the boom in visitor arriv-
Saudi Arabia and the mid-range and
als set to grace KSA, SCTA has clarified
budget accommodation offers attractive
one of the ways in which it plans to boost
options as Saudi Arabia is looking to tar-
visitor numbers; through highlighting the
get mass tourism. The emergence of mid-
destination’s rich history and heritage.
range and low-cost hotels has become
As such, existing properties in the
one of the hottest trends within travel
Kingdom have fallen in line with this,
accommodation.”
enabling guests to experience true Saudi
The company will be managing hotels in Riyadh, Jeddah, Al-Khobar and Dammam, with four of them falling under the
Arabian culture during their stay. General manager, Four Seasons Hotel Riyadh at Kingdom Centre, Anthony Tyler
Centro Hotels by Rotana brand. Rosh
told TTG: “More and more of our guests,
cities in the Eastern province. Meanwhile,
Rayhaan by Rotana is also due to open in
who visit the city primarily for business,
those who have not yet made their pres-
Riyadh in Q1 of 2015.
are looking for elements of authenticity
ally well-known cities as well as foray into
Talal echoed a similar sentiment eluci-
ence known in KSA, are flocking with evident enthusiasm to make their mark.
TTG sought to discover how industry
and individualisation; looking for ways
Iraq, Egypt, Bahrain and Sudan, Rotana,
dating on the significance of tapping into
to immerse themselves in the local cul-
Mohamad Haj Hassan commented ex-
such a lucrative segment: “Understand-
ture while conducting business. Riyadh
heavyweights are preparing to step in
clusively to TTG: “The Saudi hospitality
ing what the customer wants as well as
is a treasure trove of exciting things to
and gratify KSA’s travel and tourism
sector continues to enjoy robust growth
understanding the market on its own
do, a destination where tradition blends
requirements – all the while, keeping the
based on religious tourism, which cur-
merits, form the very foundation of our
seamlessly with modern-day excitement,
Kingdom's deep-rooted culture in mind.
rently constitutes 75 per cent of all pas-
business strategy and we are keen to ex-
promising unique cultural experiences
senger traffic in the Kingdom; increasing
pand our mid-market brand in key loca-
for our guests.”
domestic tourism; and an increasing
tions across Saudi Arabia.”
TIMELY PLANS
With visitor numbers set to soar, according to general manager, Radisson Blu
Tyler added that in response to the rise
number of business travellers as a result
Apart from taking advantage of lucra-
of the surge of commercial and construc-
tive new segments within the hospitality
hotel’s concierge team has developed
tion activities.
industry, these noteworthy hotel compa-
tailormade cultural packages that will
nies are also looking away from the more
deftly work around a guest’s business
“Thus, Rotana’s expansion plans co-
in demand for authentic experiences, the
Hotel, Riyadh, district director – Kingdom
incide with the significant growth of
conventional cities such as Jeddah and
commitments and schedule to allow them
of Saudi Arabia, Basel Talal, there is a
the sector in the Kingdom and the com-
Riyadh, and seeking opportunities in the
to experience a historical site, visit an art
steady increase in supply as well as a
pany’s vision to be an essential part of
cities of the Eastern province.
gallery or discover an unknown side of
This was aptly expressed by Talal, who
this fascinating city.
similar or even greater rise in demand in
this growth and contribute effectively to
many cities for quality accommodation.
meet the growing demand for products
commented on the untapped opportuni-
This is due to the government’s invest-
and hotel projects in the Saudi market.”
ties of Saudi Arabia’s secondary cities,
ager, Burj Rafal Hotel Kempinski Riyadh,
ments, thus allowing Carlson Rezidor to
Consequently, the company plans on
whilst also outlining Carlson Rezidor’s
Hussam Al Huzaimi expressed to TTG the
commitment to expand in them.
significance of witnessing and experienc-
expand in line with these demands. General manager, The Ritz-Carlton, Riyadh, Adel Al Mahboob agreed, noting
adding over 2,000 new hotel rooms and suites in the coming years. This sharp increase in demand has also
“The Eastern province is one of the crucial areas with many demand genera-
Meanwhile, executive assistant man-
ing a destination’s culture as a part of its hospitality landscape.
that Saudi Arabia, and Riyadh in particu-
created the need for a more varied hos-
tors, with plenty of opportunities in its
lar, has been traditionally known as a
pitality landscape that runs alongside the
smaller cities. Business segments range
would like to see the reflection of the
power hub for regional affairs as well as
already well established luxury proposi-
from corporate and MICE business to lei-
country at the hotel that I’m staying at;
development, and therefore, quite natu-
tions; enter the mid-market segment.
sure and religious tourism, however, this
in the design of the hotel, or in the local
rally, the city receives a large frequency
This of course has provided a much
does vary depending on the location.” He
food in the menus. Burj Rafal Hotel Kem-
of visitors, all of whom have to be
sought after opportunity for the hospital-
also noted that these opportunities are
pinski’s design is inspired by the old Najdi
accommodated.
ity industry.
created by the government in a bid to
house and presented in a contemporary
spread wealth.
way throughout the hotel. Our concierge
This was further reiterated by vice
Haj Hassan stated that Rotana will
“When visiting any new country, I
president sales and marketing – Middle
team has all the best tourist attractions
East and South Asia, Mövenpick Hotels
in Riyadh and is associated with the best
and Resorts, Toufic Tamim who told TTG:
tour operators in Riyadh.” Park Hyatt Jeddah – Marina, Club and
“The growth of the public and private sectors fuelled by mega-investments
Spa has also bolstered its own cultural
is subsequently generating more busi-
features by introducing a special package
ness travellers.” Tamim added that the
called ‘Culture at the Park’. Room ac-
hospitality industry in Saudi Arabia is
commodation including transportation to
expanding significantly across the entire
and from the historical area, Balad, and
country, which creates the perfect sce-
entrance to Abdalraouf Khalil Museum is
nario for the company to further increase
provided.
its portfolio within the Kingdom. Regionally homegrown brand Rotana
With a Kingdom-wide eagerness to
also noted that its own expansion plans
create a tourism legacy, spurred
coincide with the expected growth of the
by region-wide engagement, KSA is
destination’s tourism industry.
swiftly, thoughtfully and powerfully
Area vice president – Saudi Arabia, December 2014
charting its travel industry path. ttgmena.com
15
DESTINATION KSA
CALLING CULTURE ENTHUSIASTS
MAINTAINING AN EDGE
Air Arabia has launched a non-stop service to Al Jouf, in
allowing us to focus our
KSA, marking its 11th destination in the Kingdom.
attention on providing our guests with the
Group CEO, Air Arabia, Adel Ali said: “Saudi Arabia is one of our fastest growing markets led by both tourism
highest levels of service
and business travellers.”
for which flynas is renowned.”
He added: “Al Jouf is a spectacular getaway that con-
Director of marketing
nects visitors with the bounty of nature as well as the
The national carrier of the
unique charm of traditional architecture and a rich cul-
Kingdom of Saudi Arabia,
and communications,
tural heritage.”
flynas, has recently begun
NAS Holding, Wael Al-
flights to its newest destination
Sarhan further stated:
cultural landmarks, he added: “Cultural tourists and na-
with the inaugural flight from
“flynas continues to
ture lovers will now have another fascinating destination
King Abdulaziz International
add more domestic
to explore conveniently and cost-effectively.”
Airport in Jeddah to Prince
destinations in order to
Boosting its guest offering, Radisson Blu Hotel,
Naif bin Abdulaziz Airport in
enhance its competitive
Riyadh has announced the opening of a new Royal
Al-Qassim.
position in the domestic
Club Lounge and 60 new rooms, taking the total
air transport market,
number of rooms to 294.
With Al Jouf being renowned for its olive gardens and
Director of ground
Director of sales and marketing, Park Hyatt Jeddah Marina, Club and Spa, Anas Abdallah exclusively revealed to TTG that the property will be undergoing a number of enhancements, including refurbishments of its suites as well as improvements to the F&B options.
SUPERIOR ENHANCEMENTS
operations, flynas, Abdulilah
which is experiencing
Al-Eidi said: “We would like
significant growth in
sel Talal told TTG: “The new spacious guest rooms
to extend our thanks to the
passenger traffic.
complement the hotel’s existing inventory with ad-
“There is high demand
management of Al-Qassim
General manager, Radisson Blu Hotel, Riyadh, Ba-
ditional rooms in the hotel’s existing four catego-
Airport for their support
for flights to our
ries: Standard Deluxe, Superior, Royal Club rooms
and cooperation which has
domestic destinations
and Junior Suites. Guests staying in the Royal Club
facilitated all operational
and our expansion
Rooms and the Junior Suites can now enjoy the fa-
procedures and enabled
programme,” he
cilities of the newly created Royal Club Lounge.”
everything to go so smoothly,
concluded.
ONGOING COMMITMENT
MID-MARKET GROWTH
Elaf Group, spearheaded
the strategic services that
A push to heighten the
pipeline anywhere in the
by president Ziyad Bin
the company provides for
growth of the Hilton
Middle East with 23 hotels
Mahfouz, led a team of Hajj
pilgrims, including Turkey
Garden Inn brand in KSA
under development across
and Ummrah hotels and
and Jordan-based Muslims
was further cemented
the brand portfolio. As Hilton
tourism executives to the
wishing to perform their
recently with the signing
Worldwide expands in this
Hilton Istanbul and to Grand
annual pilgrimage to
of a management
vast and rapidly evolving
Hyatt Amman recently,
Makkah.
agreement with Hamad
country, we are delighted to
and Ahmed Mohammed
have secured a prime site for
Al-Mozaini Real Estate
Hilton Garden Inn in Yanbu.”
We pursue to lead a better understanding of the needs of travellers.
HOSPITALITY FRONTRUNNER
Ummrah exhibitions. During the event the
Bin Mahfouz said: “Our presence at these events reveals our ongoing
Garden Inn Yanbu. Slated to open in early
The new-build hotel is to be developed in the Red Sea port city, known for its history as
2017, this newcomer
a hub for trade, industry and
eveloping its presence in KSA, Hospitality
will join six properties
commerce.
Management Holdings (HMH) has entered into
from this mid-scale
The property is expected
brand already under
to feature 239 guest rooms,
development in KSA.
located in a mixed use
a management agreement with Mobarak Hotels to participate in Hajj and
Company to open Hilton
Group to operate Coral Al Madina Hotel, set to welcome its first guests by Ramadan 2015. CEO, HMH, Laurent Voivenel commented: “The
President – Middle
development of leisure,
East and Africa, Hilton
residential and retail units,
Group focused on increasing
commitment towards
hospitality industry in Medina is witnessing remarkable
Worldwide, Rudi
positioned in the harbour
the level of awareness on
serving the world class
growth at the moment and we are very excited to be part
Jagersbacher said: “Saudi
village part of Yanbu’s
services to pilgrims and to
of it. HMH is well-positioned in the Kingdom as one of the
Arabia has our largest
waterfront.
travellers coming to the
leading regional hotel groups equipped with the most
Kingdom for tourism. We
advanced technology.”
are proud to be able to share our industry expertise and knowledge at the
Featuring over 400 rooms and suites, Coral Al Madina Hotel is spread over 10 floors and five basements. Included in its extensive facilities are three restaurants,
forthcoming events, and
a lobby lounge, luggage room, shopping arcade, fully-
we pursue to lead a better
equipped gym and spa, two state-of-the-art meeting
understanding of the needs
rooms, a business centre and large parking area as well
of pilgrims and travellers.”
as a helicopter landing site.
16 December 2014
ttgmena.com
UPDATE PHILIPPINES services respond to increased demand. By mid-December 2015, the carrier will initiate four weekly flights between Cebu and Osaka, and three weekly flights between Cebu and Nagoya. Meanwhile, with an eye firmly fixed on the US east coast, PAL will launch its long-awaited route to New York City on March 15, 2015. Chairman and CEO, PAL, Lucio Tan said: “This auspicious start of regular flights to New York will coincide with PAL’s 74th founding anniversary.” Adding to the country’s aviation success, and providing an attractive low cost option, is Cebu Pacific (CEB), which recently announced a stellar table of Q3 results for 2014. Topping more than four million passengers, the airline has posted a 16.8 per cent increase com-
SERIOUSLY FUN The travel scene is hotting up for one of the coolest Southeast Asian destinations: leveraging on the enduring promise that ‘It’s More Fun in the Philippines', the country’s tourism industry is sending out a serious invitation to the world
pared to the 3.4 million flown in the same corresponding period last year. “The Cebu Pacific Air group is on track to meeting our target of serving 17 million passengers this year. CEB’s growth in Q3 of 2014 was driven by increased presence in key markets, sustained demand for air travel and industry capacity rationalisation,” remarked vice president – corporate affairs, CEB, Jorenz Tañada. The positive news for CEB also sweeps across into its ever-expanding route network. With Japan being a clear source market frontrunner, the airline will launch its direct Cebu-Tokyo-Cebu flights on March 26, 2015. Meanwhile, emerging markets in the MENA region have also heralded the implementation of additional services: both Riyadh and Dammam are now served thrice
anking on the success of both tradi-
visitors to the Philippines’ stand enjoying a colourful display of
tional and non-traditional attractions,
cultural performances and savouring its homegrown delights.
of Tourism (DOT) Philippines is looking forward
“Cebu Pacific will keep flying to where the Filipinos are. As we expand our operations in the Middle East, we
coupled with the ‘Visit the Philippines Year’ (VPY) 2015 initiative, Department
weekly and non-stop by the low cost carrier.
are proud to offer even more Filipinos in the KSA the
YOUTHFUL OUTLOOK
fastest, most affordable way to come home,” said gen-
to stamping the passports of more than 10 million
Being ‘fun’ at heart, it is perhaps no surprise that the Philippines
visitors by 2016.
is directly targeting a younger generation of travellers. With
eral manager for long haul, CEB, Alex Reyes. Growth also stretches across CEB’s fleet, with the air-
this in mind, STA Travel has signed a new agreement with DOT
line having recently taken delivery of its 52nd aircraft – a
visit in January and the Asia Pacific Economic
Philippines that will promote the destination to the dynamic
brand new Airbus A320 with Sharklets.
Cooperation Ministerial Meetings and Leaders’
generation of youth travellers especially in the UK, Germany,
Summit, VPY 2015 has real potential for private
Switzerland, Austria, France and Australia.
Coinciding with major events such as the Papal
sector success, with hotels, airlines, event organ-
As part of the on-going ‘It’s More Fun in the Philippines’ cam-
Sporting similar aviation success, the recent announcement that heralds Manila as the host destination for the 2016 Routes Asia seems not only timely but is
isers and travel agencies set to ride along the
paign, four independent filmmakers will travel to the Philippines
wholly deserved. The 14th Routes Asia will be hosted by
anticipated waves of achievement.
with the aim of capturing the country’s main visitor pull factors,
DOT Philippines and co-hosted by Manila International
including volcanoes, national parks, beaches and island hopping.
Airport Authority from March 6 to 8, 2016, along with
VPY 2015 comes at a time when DOT Philippines is making progress on a number of meas-
“At STA Travel we are always focused on discovering new
ures to realise the planned regional economic
and exciting destinations for our travellers and this year we sent
integration of the Association of Southeast Asian
a team of product developers out to the Philippines to find out
Nations, which includes the readiness of the Bu-
what it had to offer,” said CEO, STA Travel, John Constable.
their stakeholders, including Tourism Promotions Board and Mactan-Cebu International Airport Authority. “The Philippines is a strong viable option for staging the largest and most important route development
reau of Immigration to honour the common visas
“As a consequence, we are now delighted to be working so
extended by all member countries to those travel-
closely with the Philippines tourism board to promote such an
country have grown rapidly in the last few years creat-
ling to the Philippines.
exciting destination with our brand new ideas and tours.”
ing opportunities for expanding air routes to major
Bolstered by these initiatives and an industry-
According to chief operations officer, DOT Philippines, Do-
forum in Asia. Trade, investment and tourism in the
points in Asia and the rest of the world,” said Jimenez.
wide commitment to invest in upgrades, the
mingo Ramon Enerio III, the new innovations, the improvement
country has witnessed a leap in foreign tourism
in infrastructure and value-for-money options being laid out
objectives to turn the Philippines into one of the top
revenues and yielded a robust economic growth
make the Philippines a tempting option for young travellers.
gateways in the region. With such a prospect at its
performance. In turn, this has triggered a surge
“We have a number of off-the-beaten-track and non-traditional
fingertips, the country is on a fast track modernisation
in job generation. “These are reasons enough
offerings across the islands that are certainly of interest to this
plan of its primary and secondary airports to improve
for the private sector to maximise the potential
market,” he added.
the arrival experience.
The event promises to help the host deliver on its
benefits of our growing tourism. We hope that all stakeholders partake in spreading the word about Visit the Philippines Year 2015,” said tourism secretary, DOT Philippines, Ramon Jimenez Jr. Indeed, the recently concluded WTM London provided an ideal opportunity for the Tourism Promotions Board and DOT Philippines to spread the word about the VPY 2015 campaign, with
SERVING EAST AND WEST
‘Fun’ does indeed seem to lie at the very heart of the Philippines’ approach to tourism and it is a mindset
Facilitating access to the kaleidoscopic offering that is the Philip-
that is wholeheartedly embraced on an industry-
pines, flag carrier Philippine Airlines (PAL) is on an aggressive
wide level. However, this sense of fun should never
path of expansion which stretches from East to West.
be mistaken for cheerful complacency. The Philip-
With Japan hailed as the Philippines’ third largest source of arrivals, according to data released by DOT Philippines, PAL’s new
18 December 2014
ttgmena.com
pines is taking tourism utterly seriously, and as a result, is poised for certain success.
UPDATE PHILIPPINES
WELCOMING THE DAWN OF FRENCH ELEGANCE
and heads of state,” he continued. “Its 17 meeting rooms including the Grand Plaza Ballroom and two expansive marquees serve as the address for inspired meetings and memorable milestones. Urban gastronomes
Ushering in an age of ‘magnifique’ experiences, Sofitel Philippine Plaza Manila has recently unveiled the luxurious transformation of its Grand Plaza Ballroom, following an extensive $5 million investment. According to general manager, Sofitel Philippine Plaza Manila, Adam Laker, this latest innovation builds on the legendary elegance of the iconic venue, and encompasses the Grand Plaza Ballroom, nine meeting rooms and a new winding staircase defined by Filipino design and craftsmanship combined with the best of timeless French elegance. Speaking exclusively to TTG, Laker outlined the property’s luxury status in
The hotel attracts both international and local travellers alike with its signature Filipino brand of hospitality and the French joie de vivre.
are spoilt for choice with a selection of six restaurants and bars led by the 21 ateliers of the most interactive dining destination, Spiral, setting the stage for a truly epicurean journey.” Laker pointed towards the property’s advantageous position for short city leisure breaks – providing an idyllic venue for visitors who are set to move on to an island destination. “Its location shows convenient proximity to commercial areas including the Mall of Asia, golf courses and heritage sites. Travellers may enjoy one to two nights of welcome respite with these points of interest plus the hotel’s selection of recreational venues.” Business travellers are also equally
the vibrant capital of Manila. “Sofitel
catered to, according to Laker, with
Philippine Plaza Manila is a five-star luxury resort hotel renowned for its magnificent
travellers alike with its signature Filipino
the property offering a selection of 17
sunsets against the city skyline and the
brand of hospitality and the French joie
newly refurbished meeting rooms and
sparkling waters of Manila Bay. A structural
de vivre.
two expansive marquees for meetings,
masterpiece presenting verdant grounds
“It boasts 609 rooms and suites including
conventions and seminars. With this in mind,
and the iconic lagoon-shaped pools, the
the luxurious Imperial Residence which
Laker advised that the team will be heading
hotel attracts international and local
features five suites ideal for dignitaries
into 2015 with a strong focus on MICE.
A SENSORY EXPERIENCE the hotel but the actual physical structure will remain the same. Guests can also expect the new all-day dining restaurant. We will introduce a fresh interactive dining concept next year. Expect a more compelling and exciting Dusit Thani Manila. On MICE USPs: Almost all five-star hotels have renovated their ballrooms and our very own Mayuree Grand Ballroom is now considered one of the most beautiful ballrooms in the metro. The location is strategically and centrally accessible to the leading business addresses, embassies and right at the heart of Makati Central Business District. Apart from the 538 guest rooms, we
Director of sales and marketing, Dusit Thani Manila, Norielle Roldan guides TTG through the MICE-orientated property’s latest news and provides a taste of just some of its stand-out features
also provide a fine selection of dining venues and a range of international bars and lounges offer ideal venues to meet or entertain guests and business associates.
also transformed the ballroom into the Mayuree
On increasing the MENA market: We
hotel launched the Dusit
Grand Ballroom. Boasting of elaborate accents,
have already started this year by creating
Club Lounge – a 900m
the well-appointed ballroom has hand-carved
attractive packages which include fine
facility that is comfortable and
wooden panels, crystal chandeliers from Egypt
amenities to be enjoyed by everyone.
relaxing. The rooftop offers
and a unique carpet design that mimics a
They can be assured the ultimate in
stunning views of the Makati
peacock tail.
relaxation in any of our guest suites.
n news: Last year, the 2
cityscape and Makati’s posh
On developments: Renovations are underway
They can enjoy their morning coffee and
residential enclaves. True to
for the executive floor rooms and suites and
intercontinental breakfast while reading
giving guests an unforgettable
over the next 18 to 24 months, the rest of the
Arabic newspapers or watching the news
sensory experience, we have
538 rooms. The facelift will include the façade of
on the Al Arabiya channel.
December 2014
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A
is for...
Putting an alphabetical spin on the Philippines’ sporting capabilities, DOT Philippines presents an A-Z of activities that can quench the thirst of adrenaline addicts and adventure seekers of any level.
Angling Boxing Caving Diving Equestrian Fiesta games Golfing High in the sky Island hopping Jetskiing Kayaking Landscapading Mountain biking Nature adventure (race) Oval sports Parasailing & paragliding Quickdraw (shooting) Rock ‘n Climb Surfing Trip ‘n race Ultralight flying Volleyball on the beach Wakeboarding Xtreme sports Yachting Zip and zoom 19
ANALYSIS SPORTS TOURISM
AN EVOLUTIONARY GAME Widely proclaimed as one of the fastest growing sectors of the world tourism economy, the not-so-niche sector of sports tourism is generating hefty investments globally. Panayiotis Markides uncovers a myriad of destinations that are vying for a place on this profitable podium
world flock to Monaco for its sporting events.” Engadin St. Moritz charms with its range and quality of winter activities that lure in the snow and ice sport enthusiasts. However, as indicated by its tourism organisation, there has been a push to stretch this with top summer activities such as as mountain biking, horseback riding and golf. Moving east, director, Tourism Malaysia – Dubai, Mohamad Taib Ibrahim relayed to TTG how the country has invested significantly in becoming a major sports hub for Asia. Ibrahim attributed Malaysia’s assets to a natural environment that is not only beautiful but also suitable for various adventure sports – an asset which has paid off, as the country annually hosts the Formula 1 Petronas Malaysia Grand Prix. s the lucrative and active arena of sports tourism
Dubai World Cup, one of the world’s premier horse races.
takes the wider industry by storm, destinations
Bin Mejren remarked on the scale of the event: “This year’s
across the globe are raising their own games to
Dubai World Cup encouraged over 60,000 fans to attend.”
become a part of this adrenaline-fuelled growth.
Catering to Dubai’s equine racing demand, head of sales
DOMINO EFFECT As this sector continues to grow, its positive effects will inevi-
From the hosting of high-profile events, to providing the
and marketing, Meydan Hotels and Hospitality, Thomas
tably spill over into other segments of the travel and tourism
ideal training ground for sports teams, tourism providers
Grundner explained the relationship between sports tourism
industry, and as such, the destination’s respective economies
are learning to play to their respective strengths.
and The Meydan Hotel: “Horseracing and the Dubai World
are set to reap the rewards. This was expressed to TTG by
Cup have always been an integral focus of the Meydan Group
O’ Connell who said: “Destinations will benefit directly from
and The Meydan Hotel.”
the economic, social and profile benefits that are generated
Speaking to TTG, director, W2 Consulting, Mark O’Connell shed some light on the rapid rate at which this industry is growing: “Sport tourism is the fastest growing sector of the
Playing on its own world-class strengths in this field and
from sports tourism. This helps cities build up their portfolios to ultimately attract large scale events.”
global tourism industry and it generates $561 billion annu-
And indeed, destinations are eager to invariably enhance
ally. Increased multimedia coverage of international events
their offering and discover the formula for sporting success.
and high-profile sponsorships, have been instrumental in
Bin Mejren revealed that Dubai has embraced the philoso-
this spike in interest and projected continued growth.” He added: “Sport tourism is creating reasons for people
phy and is committed to hosting events such as the DP World
to travel to a destination, to participate in or watch sport.”
Tour Championship: “With an already extensive list of indoor
Indeed, facilitating this travel and making their own connections with sports tourism are some of the aviation industry’s heavyweights such as Emirates Airline, which exclusively revealed to TTG that it has partnered with international football superstars Pelé and Cristiano Ronaldo, who both became Emirates’ Global Ambassadors, and starred
Sport tourism is creating reasons for people to travel to a destination, to participate in or watch sport.
in order to enhance the city’s sport tourism offering.” Meanwhile, Grundner highlighted that, while The Meydan Hotel is at the forefront of the equine sector, the property is forging close relationships with operators who are focusing on golf and tennis, and that it is developing strong sales and marketing plans to focus within this segment.
in the airline’s 2014 campaign. It attracted over 280 million
Diversity has been proclaimed as the key with a strong
views online in less than four weeks of its launch. Meanwhile, back on the ground, TTG sought out a host of
and outdoor venues, plans are underway to build even more
upping the regional ante is The Torch Doha, which has
source base being what Gourdon revealed as the main com-
global players in the industry to reveal their vested interests
hosted internationally renowned teams – such as the Spanish
ponent to Monaco’s sports success. He said: “France and
in the sector and investigate how they intend to further ce-
National Football Team and Real Madrid FC – to train during
Italy come in first and second, representing together 25 per
ment their position at the front of the sports tourism pack.
Qatar’s mild winter at the sports mega-facility, Aspire Zone.
cent of the total of visitors, and 20 other countries provide
According to hotel manager, The Torch Doha, Sherif Sabry,
the rest of the seven million annual tourists. The UK is in the
the two facilities go hand in hand: “Aspire Zone is able to
top five, but new markets such as Australia are on the rise.”
WORLD-CLASS CALLING Hosting large scale sporting events brings a variety of benefits that in turn pay dividends to the destination, and for this
service the highest sporting demands, while The Torch Doha can host guests attending major sports events.” Meanwhile, swinging to an international perspective, there
Lastly, Sabry highlighted cooperation as a formula for success at the Torch Doha. In order to retain and develop its sports tourism offering even further, he pointed towards
reason, executive director, Dubai Events and Convention
are a wealth of destinations that possess an established
the importance of having a cooperative strategy, which is
Bureau (DECB), Hamad Mohammed Bin Mejren described to
sports tourism track record. Director, Monaco Government
achieved through close cooperation with Aspire Zone, Qatar
TTG the importance of the sports tourism industry to Dubai:
Tourism Authority, Jean-Francois Gourdon illuminated to
Tourism Authority and other sports governing bodies.
“Sports events are a valuable part of Dubai’s destination
TTG how sports provide a welcome boost, in terms of visi-
offer and one which will continue to be expanded by bring-
tors, to the principality that is most renowned for hosting the
There is no doubt that the race for sports tourism prow-
ing in more world-class sporting matches to the emirate.”
Formula 1 Grand Prix: “Due to the incredible world renowned
ess is on. And with a sector that is proving highly lucra-
events Monaco has to offer, spectators from all over the
tive, stakeholders must step up their game to succeed.
Thus, Dubai has invested in hosting events such as the
20 December 2014
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ANALYSIS SPORTS TOURISM
INTRODUCING A NEW GENERATION oasting a brand new sporting highlight in Monaco to attract visitors, director, Monaco Government Tourism Authority, Jean-Francois Gourdon outlined the innovative events set to grace the destination.
NEWS FLASH With the imminent Rugby World Cup set to be hosted by England in 2015, the recently concluded WTM London held a special Sports Tourism session, moderated by Keith Wood, former British and Irish Lions player and captain of Ireland. He revealed that sports tourism is the fastest-growing tourism sector, tipped to grow by 14 per cent next year, while tourism as a whole is predicted to grow by two to four per cent.
Gourdon told TTG exclusively: “On May 9, 2015, Monaco will host the first Formula E Grand Prix in the principality. Formula E is a new FIA single-seater
GETTING IN GEAR Executive director, Dubai Events and Convention Bureau (DECB), Hamad Mohammed Bin Mejren informed TTG that Dubai is preparing itself for several upcoming high profile events, set to boost the emirate’s reputation even further.
ON THE HEELS OF SUCCESS
“In less than two months, Dubai will host the annual and increasingly-popular Dubai Football Challenge at The Sevens Stadium on
championship and the
Centara Hotels & Resorts has revealed that following the
December 30. To end what
world’s first fully-electric
success of the inaugural 2014 Centara World Masters Golf
has been an exciting year
a match that has already
car racing series.”
Championship, Thailand-based Golfasian and Australia’s Go
for both Dubai’s growing
drawn a huge amount of
Golfing are set to host an expanded event to be held again
calendar of sporting events
local and international
in the city of Hua Hin, Thailand from June 14-19, 2015.
and the sport in general, the
interest.”
He highlighted that Formula E is a mix of engineering, technology,
“At Centara Hotels and Resorts we are very delighted
2014 edition of the Dubai
sport, science and design
about the immense success of the inaugural event and are
Football Challenge will see
a wide array of sporting
combining to drive the
excited to welcome even more golfers to Hua Hin in
premier European [football]
events on offer, residents
change towards an
June 2015,” remarked CEO, Centara Hotels & Resorts,
clubs AC Milan and Real
and visitors to Dubai are
electric future.
Thirayuth Chirathivat.
Madrid go head-to-head in
spoilt for choice.”
December 2014
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He added: “With such
21
AWARENESS SUSTAINABLE TOURISM
CAUSE AND EFFECT With international travellers set to surge in the coming years, the travel and tourism industry must find a sustainable way to deal with this capacity. Natalie Hami spoke to key figures in the industry to discover their thoughts on the future of sustainable travel
CEO AND PRESIDENT, WORLD TRAVEL AND TOURISM COUNCIL, DAVID SCOWSILL
MANAGING DIRECTOR, RESPONSIBLETRAVEL.COM, JUSTIN FRANCIS
TTG: What’s your definition of
TTG: What responsibility does the
intrinsically linked. By treating people and
sustainable tourism?
travel and tourism sector have in
places correctly, by travelling with respect
ensuring that visitors give something
for the destination – your hosts are much
back while holidaying?
more likely to open up their homes and
For me it’s ensuring that all the pieces of this puzzle come together. We have to
lives to you, to allow you to experience
have businesses engaging with people,
It does have an obligation and there are
their culture, traditions and hidden places.
acting as a force for good. We have one
some wonderful examples such as safaris
In this way responsible tourism makes
billion international travellers at the
in Africa.
it easy to achieve authenticity and the
moment which is set to increase to 1.8
The traditional complaint is not leaving
benefits that brings for tourists.
billion by 2030. The challenge for our
enough dollars behind which becomes key.
industry is to have the capacity for this
Let’s take the cruising industry; there are
TTG: How are hotels, as well as the
and we must find a sustainable way for the
not many opportunities in eight hours on
tourism industry as a whole, currently
infrastructure. There are more and more
shore to leave money behind, something
implementing ‘greener’ practices? Are
people wanting to travel so infrastructure
that the cruise industry has to grapple
they doing enough?
and development will be key. We have
with, but it’s difficult for them.
to ensure, for example, the people that will build the airports and the hotels are
TTG: Is the industry responding as it
building them in a sustainable manner.
should? Is there more it should
It’s about getting the right mix of people,
be doing?
TTG: What’s your definition of
Hotels over the last ten years have got
sustainable tourism?
better and better at recycling, reusing and reducing their carbon footprint – however
First of all we prefer to use the term
what is often overlooked is workers’
‘responsible tourism’ as this acknowledges
rights – to which the industry at large is
Globally the travel industry has been one
that social and cultural impacts of tourism
still vulnerable to criticism, and in local
of the first to start taking responsibility
are as important as the environmental
community engagement.
seriously. On top of that we’re providing
impacts. For us, responsible tourism is
good quality jobs to people. The aviation
an initiative which makes destinations
TTG: Can these practices be
industry has been lambasted the last few
better places to live as well as better
realistically implemented both globally
years for its carbon emissions, which are
places to visit.
and in the MENA region?
take very seriously. This is shown in a few
TTG: How does Responsible Travel
Yes! Just take a look at the winners of the
ways via new aircraft, which are much
successfully blend a complete
World Responsible Tourism Awards each
more fuel efficient.
experience with one that still gives
year. They bring to the forefront hotels
The MENA region takes this very seriously,
back to the community?
around the world which are leading the
planet and profits.
relatively small, but it's something they
for example, they have more modern fleets than certain traditional developed markets.
way in responsible tourism and have a Responsible tourism and authenticity are
business model which is replicable.
MARKETING AND OPERATIONS EXECUTIVE, ECOHOTELS, SARAH DOBBING REVEALED TO TTG HOW FEYNAN ECOLODGE IN JORDAN PROVIDES A FULFILLING, AUTHENTIC EXPERIENCE FOR ITS GUESTS WHILST SUCCESSFULLY MAINTAINING SUSTAINABILITY. eynan Ecolodge is an
atmosphere. It’s staffed entirely
Feynan also works in harmony
the lodge’s owner the Royal
award-winning ecolodge
by people from the local
with the environment using 100
Society for the Conservation
and a completely unique
community who extend their
per cent solar energy, recycling
of Nature (RSCN). The lodge
place in Jordan. The lodge is
warm and welcoming Bedouin
and composting waste and
is also an important source of
situated in the Dana Biosphere
hospitality to all our guests.
replacing disposable plastic
income for the local Bedouin
Reserve and is totally off the
Our real focus is on ecotourism
bottles with clay water jars and
communities for whom poverty
grid, generating all its energy
where we are not just providing
reusable bottles for hiking. A
is an issue. The lodge sources
needs from the sun. At night
a place to stay but a way to
large proportion of the money
as many products and services
it’s lit by candles that are made
experience Wadi Feynan that
paid by guests at Feynan goes
as possible from the local
onsite by local women, giving
at the same time benefits the
directly towards conservation
community, such as a local
it a uniquely calm and relaxing
local people and environment.
in the Dana Reserve through
community driver.
22
December 2014
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BALKANS ROUND UP
MEDLEY OF DIVERSITY BULGARIA Bulgaria has much to offer both the corporate and
Blossoming into a sought after tourism hot spot, the eclectic Balkans region is assertively rolling out tourism strategies to capture key markets. Tatiana Tsierkezou catches up with leading tourism entities to uncover the latest news
leisure traveller hailing from the MENA region. Sharing all with TTG, director of marketing, advertising and tourism information, Ministry of
increase its competitive advantage. The
Economy, Energy and Tourism, Bulgaria, Anelia
announcement of its imminent construction is
Genova declared: “Bulgaria boasts five international
certainly encouraging, and we believe that Zagreb
airports – Sofia, Plovdiv, Varna, Burgas and Gorna
will soon be ready for another important step.”
Oryahovitsa. There are many direct flights to various
Underlining the fact that Croatia is looking to
world-important cities. We have brand new air links
attract the MENA market, she further noted: “In
between Sofia – Dubai and Varna – Istanbul.
September, Zagreb Tourist Board in collaboration
“There are world famous hotel chains in Bulgaria
MONTENEGRO
with the Centre for Halal Quality Certification in
such as Kempinski, Ramada, Novotel, Hilton and
Zagreb, organised a seminar for Zagreb’s travel
Sheraton. The country offers state-of-the-art facilities
agents, hoteliers and restaurateurs entitled
to host MICE events for congresses at competitive
‘Promoting cooperation and adaptation of the quality
prices,” Genova added.
to the guests from the halal market'. The focus
Having recently opened its doors to the public, Regent Porto
Aiming to further draw in the MENA market, the
of the lecture was to foster cooperation with the
Montenegro, offering sea-front luxury, is gearing up for further
country takes part in various tourism exhibitions such
countries of the Islamic world and to create a better
interest from the MENA market in 2015.
as the Arabian Travel Market.
understanding of the needs and expectations of their
Genova added: “There is an increasing cooperation between Bulgarian companies and MENA companies. We have previously organised and realised a series of workshops, forums and official visits in Algeria, Qatar, Dubai, Saudi Arabia and Iraq, among others.”
General manager, Regent Porto Montenegro, Michael Posch
guests, in order to increase the number of visitors
told TTG: “The MENA region is very important for Regent Porto
from these countries.”
Montenegro. Starting as early as 2015, we are expecting to welcome a larger number of visitors from this region. Good flight connections
GREECE
via Turkish Airlines, Air Serbia and Etihad Airways to Podgorica airport promise to bring Montenegro closer to MENA.”
“Greece is an ideal destination for MENA travellers
With tourism representing the fastest growing industry in the
because it is an easily accessible short-haul
country, Posch shared that the Montenegrin government is aiming
destination with good air connections,” explained
to attract investors to position the country as an up-and-coming
managing director, Marketing Greece, Iossif Parsalis.
luxury destination.
“Throughout 2014, leisure and business travellers
SERBIA
Belgrade Waterfront: “[It] is
numbers.” Parsalis shared that between January and September, the number of UAE arrivals in
Speaking exclusively to
bring long term benefits for
Athens jumped by 27 per cent, compared to the
TTG about the Serbian
Belgrade. This is one of the
same period in 2013, in line with Athens International
capital, Belgrade City Mayor,
biggest projects ever in the
Airport figures.
Serbia, Siniša Mali declared:
Serbian capital. Every city
from the UAE headed to Greece in greater
CROATIA
“Direct flights from Abu Dhabi to Athens have
a big investment which will
“Belgrade is a city with a good
needs a strong hub to attract
boosted tourism to Greece in recent years, with
atmosphere, excellent vibes
investment, encourage tourism
Having rapidly grown in popularity over the last few
Etihad Airways carrying over 400,000 passengers
and energy; a city of culture,
and empower economy
years among business and leisure travellers, Zagreb,
between the two cities since 2009. Arrivals from
architecture and festivals. One
growth. Our vision is to make
the Croatian capital, is said to be the youngest
Abu Dhabi were strong in 2014 as Etihad Airways
of Belgrade’s advantages is a
Belgrade waterfront a hub that
European metropolis and 'a little treasure trove of
and codeshare partner Aegean Airlines invested
recently established excellent
will represent the turnover
European culture and civilisation', according to CEO,
in direct flights on the route, to meet growing
air traffic connection, fine
point for progress and
Zagreb Tourist Board, Martina Bienenfeld.
demand,” he explained.
restaurants, nightlife and
development in Serbia. Being a
“Attracting discerning travellers from the MENA
religious heritage.” Mali further
dynamic city centre, Belgrade
conventions, business meetings as well as sporting
region is one of our key targets, therefore we are
touched upon the upcoming
Waterfront will initiate and
events. There are more than 6,000 hotel beds, some
certainly focusing on positioning Greece as a luxury
plans for the development of
upgrade retail, tourism,
of them belonging to world-famous hotel chains such
destination.”
She explained: “Zagreb is the city of international fairs,
hospitality and catering
as Westin, Sheraton and DoubleTree by Hilton.”
Communications manager, Hilton Athens, Tina
Zagreb Tourist Board is currently awaiting the
Toribaba also noted: “The past few years may not
many different facilities –
construction of the brand new passenger terminal at
have been the easiest for Greece, but there are clear
cultural and educational
Zagreb International Airport.
signs that tourists are starting to flock back to the
institutions will be built as well
Bienenfeld added: “Zagreb lacks a modern multi-
country, with the high-end market performing well.
as commercial and residential
purpose congress centre which would significantly
Athens is particularly popular for FIT, business and
areas, green areas, pedestrian
MICE travellers.”
zones and hotels.”
December 2014
ttgmena.com
sectors. This area will include
23
PICTURE PERFECT
As 2014 draws to a close, and to round off your favourite and most memorable 'Picture Perfect' Rising like an urban beacon of architectural genius, the highly anticipated creation of The Shard London truly captures the imagination of our team.
TTGMENA HQ The team takes Halloween celebrations seriously! From left to right, we present: Emily Millett, Charlotte Moreton-Dolman, Marianne Shokry, Helen Moss and Panayiotis Markides. Front centre, our own ‘pussycat doll’, Tatiana Tsierkezou, paws at the latest edition of ttgmena luxury. Arabian Travel Market, Dubai ECommerce manager, Panayiotis Philippou chalks up his favourite industry hashtags on the hugely popular TTGMENA Interactive wall.
InterContinental Aphrodite Hills Resort, Cyprus It's a hard life for the As budding Instagram enthusiasts, we love to snap away at the most quirky and iconic sites our region has to offer, such as the Pigeon Towers, Qatar.
24 December 2014
TTGMENA media reporters, who will do almost anything for a good story. In true ambassador style and devoted to the cause, Panayiotis Markides swings into action.
ttgmena.com
PICTURE PERFECT
last TTGMENA of the year, we present to you some of our moments. Here's to creating some great memories in 2015! Lapland, Finland On a familiarisation trip to Kakslauttanen Arctic Resort, digital content creator, Tatiana Tsierkezou enjoys an adrenaline-fuelled ATV ride through the berry-laced woods of Lapland.
Dead Sea, Jordan Alexandra North ticks off a bucket-list experience at Holiday Inn Resort Dead Sea.
Westminster Abbey, London MENA Ted finds himself in awe of London's famed cultural and historical sites.
Dubai Media reporter, Natalie Hami finds a rare moment in her super-loaded schedule to capture Dubai in all its shimmering beauty. We never tire of this view.
Dubai Mall Shopping is an all-encompassing experience in the UAE. Between purchases, Tony Fields takes a moment to appreciate the art innovations that really put the 'wow' factor into shopping.
December 2014
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25
PEOPLE ON THE MOVE
AIR ASTANA
Karlygash Omurbayeva to regional general manager for the Gulf and Indian Subcontinent. Omurbayeva has been with Air Astana since 2006, having joined as a marketing and brand development manager, and in 2011 was appointed as country manager for Turkey. Around three and a half years on, Omurbayeva has taken up this new challenge.
GENERAL MANAGER Hospitality Management Holdings has appointed Michel Mandrea as the new general manager of Coral Al Khobar Hotel, KSA. Mandrea makes the move to Coral Al Khobar Hotel from Golden Tulip Resort Dana Bay in KSA where he served as the general manager. During the course of his career, the French national has worked with a number of leading hospitality brands in key positions.
FRÉDÉRIC SAVOYE
DUCO EVEREN DE VRIES
TIME RENERO RESORT AZZURRA & TIME SUITES AZZURRA, EGYPT
Air Astana has promoted
CORAL AL KHOBAR HOTEL
REGIONAL GENERAL MANAGER – GULF AND INDIAN SUBCONTINENT
MICHEL MANDREA
GENERAL MANAGER Bringing over 22 years of international luxury hospitality experience to his new role, TIME Hotels Management has announced the appointment of Duco Everen De Vries as general manager of TIME Renero Resort Azzurra and TIME Suites Azzurra. He will contribute significantly to the growth of this retreat, promoting Sahl Hasheesh as a high-end tourism destination.
FRHI HOTELS AND RESORTS
KARLYGASH OMURBAYEVA
VICE PRESIDENT, SALES & MARKETING – MEA & INDIA Frédéric Savoye has taken up the coveted role of vice president, sales and marketing for the Middle East, Africa and India region at FRHI Hotels and Resorts. Boasting 20 years of experience, Savoye will be responsible for the overall sales and marketing operations for 19 hotels and will oversee the development and implementation of strategies, plans, and budgets for all upcoming Fairmont, Raffles and Swissôtel properties in the region.
If you have recently been promoted or appointed key staff, please visit our website...
experience, InterContinental Hotels Group (IHG) has appointed Adeline Ng as vice president of strategy for Asia, Middle East and Africa (AMEA). As head of strategy, Ng will lead the strategic agenda for IHG in AMEA by evaluating market dynamics and identifying emerging growth opportunities.
Millennium Airport Hotel has announced the appointment of Rania Helal as the property’s new marketing manager. Hailing from Egypt, Helal relocated to the UAE in 2012, joining Hyatt International Hotels in a key marketing communications role. She previously held a slew of senior marketing positions in the region.
26 December 2014
BRUNO MATHEU
CHIEF OPERATING OFFICER EQUITY PARTNERS
DIRECTOR OF SALES AND MARKETING Rosewood Abu Dhabi has welcomed Italian-national Claudio Roscigno onto the team as the new director of sales and marketing. Roscigno was previously director of marketing at Four Seasons Hotel Prague. He also spent a number of years with InterContinental Hotels Group at InterContinental Le Vendome Beirut, InterContinental Mauritius Resort and others.
ttgmena.com
ETIHAD AIRWAYS AVIATION GROUP
Boasting a broad range of
MARKETING MANAGER
CLAUDIO ROSCIGNO
ROSEWOOD ABU DHABI
INTERCONTINENTAL HOTELS GROUP
VICE PRESIDENT OF STRATEGY FOR AMEA
RANIA HELAL
MILLENNIUM AIRPORT HOTEL
ADELINE NG
Etihad Airways has announced the appointment of Bruno Matheu to the new position of chief operating officer equity partners in the Etihad Airways Aviation Group. It is anticipated that Matheu will lead strategic developments to optimise business performance, revenues and cost synergies between Etihad Airways and its equity partners globally.
SOCIAL HUB Our Team GENERAL MANAGER PUBLISHING & SALES Tony Fields TFields@ttgmena.com D: +357 24 803001
TTG MENA’S SOCIAL MEDIA HIGHLIGHTS This year’s World Travel Market, held at ExCel London from November 3-6, was a great success and a valuable exhibition to attend. TTG MENA took to the show floor to meet with friends, both old and new, and spread the exciting news about our transformation into a wholly #digital publication in 2015! The response was phenomenal. These are just some of the show’s highlights…
GENERAL MANAGER EVENTS & COMMUNICATIONS Alexandra North ANorth@ttgmena.com D: +357 24 803071
Tony Fields @TTGTony Clash of the Titans! @ DanielPearce from @ttg_digital fending off @TTGMENA and TTG Central Europe #ttot #WTM14
MEDIA REPORTERS Natalie Hami Panayiotis Markides
TTG MENA @TTGMENA How about that for a statement stand? #IncredibleIndia #WTM2014 #TTGMENA
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TTG MENA @TTGMENA Take a look at #Palestine's #WTM2014 stand! Lovely! Why not pay them a visit if you're here? #ttot #TTGMENA
Tony Fields @TTGTony Welcoming for the first time @WTM_ London the Saudi Tourism. #ttgmena #KSA #ttot #WTM14
Tony Fields @TTGTony By George there are some things you only see @ WTM_London #ttot #ttgmena #georgeanddragon
TTG MENA @TTGMENA And the #WTM14 adventure begins! MENA Ted is buzzing. Don't forget to pick up your copy of #TTGMENA!
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LE MÉRIDIEN DUBAI HOTEL AND CONFERENCE CENTRE LAUNCHES LE ROYAL CLUB R HOTELS ANNOUNCES PLANS FOR PALM JUMEIRAH PROPERTY GULF AIR TO ENHANCE THIRUVANANTHAPURAM NETWORK IN DECEMBER TAV AIRPORTS INVESTS TO EXPAND ISTANBUL ATATÜRK AIRPORT CARLSON REZIDOR ANNOUNCES PARK INN BY RADISSON HOTEL ANKARA CANKAYA
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JANUARY ISSUE
• DESTINATION KUWAIT • UPDATE OMAN • ON LOCATION LEBANON • SPOTLIGHT SINGAPORE • ANALYSIS RELIGIOUS TRAVEL • FOCUS ON PALESTINE • AWARENESS NORTH AFRICA
December 2014
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