February 2016

T H E B U S I N E S S O F S E L L I N G T R AV E L

FEBRUARY 2016

Focus On AFRICA

ISSUE 291

Destination QATAR

A vibrant continent calls out to travellers

Investing for the future

Analysis CRUISING

Update BAHRAIN

Latest news from a booming industry

Game-changing developments ahead

ALLURING INTENSITY Expertly blending the modern with the more traditional aspects of its unique culture, Japan continues to enchant visitors

ibar

Alleys of traditions.

Where great minds meet, and strangers become friends.

Same as it ever was, same as it always will be.

Souq Waqif, Doha

www.visitqatar.gov.qa

CONTENTS

WHAT'S TRENDING

> YOUR GUIDE 04 11

NEWS

G

INTERVIEW

12

DESTINATION QATAR

16

UPDATE BAHRAIN

reetings fellow travel trade folk and welcome to the February issue of

TTG MENA. I hope you had a great

first month of 2016 and that February is just as, if not even more, fruitful for you and your business.

And in light of us being in the midst of Q1, here are some interesting facts for you to digest: according to Sojern’s Q1 forecasts for the MENA region, the top three destination

22 24

SPOTLIGHT JAPAN

countries for Middle Eastern travellers will remain the same in Q1 of 2016 as they were in Q1 of 2015: Turkey, the US and Germany. But

FOCUS ON AFRICA

in the meantime, new countries are creeping

A LETTER FROM...

into the overall top 10. These include: Italy, re-

26 28 30 31

ANALYSIS CRUISING

placing the Philippines which ranked seventh

AWARENESS CULTURAL TRAVEL

year; France at number eight (knocking Egypt

last year and comes in at ninth place this

We hope you enjoy it!

off the top 10 list); and the Netherlands, which also pushes the UAE off the top ten list.

Now, let me shed some light on this month’s

PEOPLE ON THE MOVE

issue; February 2016 comprises of informa-

SOCIAL HUB

tive reports on Qatar, Bahrain, UK & Ireland,

Tatiana Tsierkezou

Japan and Africa, as well as a Cultural Travel

Digital content creator

and Cruising.

QUIETER LUXURY

HEADING SKYWARD

The future is bright for visitors to Thailand with Best Western Hotels & Resorts having unveiled plans to open a new upscale resort on the resort island of Phuket.

The company has recently penned an agreement to operate the brand new Best Western Premier Himalai Resort, which will rise in the Kamala area of the island and welcome guests in 2019.

Air Astana has reported a net profit (unaudited) for

2016, but with our cost

2015 of $47.4 million, a rise of 144 per cent over 2014.

base now amongst the

In addition, passenger numbers increased by two per

lowest of any full service

cent to 3.86 million, whilst capacity increased by six

airline in the world, we

per cent. Total revenue fell by 21 per cent from $933

expect to be well placed

million to $738.1 million.

to take advantage when

President and CEO, Air Astana, Peter Foster said:

markets improve. We

“A sharp fall in revenue was more than compensated

expect to add new routes

for by significant cost savings, including, though

to Tehran and Ulan Bator

not limited to, jet fuel savings. In spite of extremely

this year, and will take

challenging local and regional market conditions we

delivery of the first Airbus

were able to grow capacity and add new routes to

320 NEO mid-year. The

Paris, Seoul and Tbilisi.”

year 2016 will be about

Commenting on the prospects for 2016, Foster

keeping our nerve, biding

stated that he expects markets to continue to be

our time and preparing

weak. “Currency and commodity price weakness are

for the recovery which we

ongoing challenges. We don’t expect great things from

expect in 2017.”

February 2016

Swissôtel Hotels & Resorts has entered into an agreement with Mohammed Ibrahim Al Subeaei & Sons Investment Company (MASIC) to manage the Swissôtel Al Khobar in the KSA. Swissôtel Al Khobar, set to open in 2019, will be situated within the MASIC Business Park development, occupying a prime location within the urban area’s commercial and residential district.

In addition to its 180 guest rooms, Swissôtel Al Khobar will feature over 1,300m2 of meeting and conference space and a variety of F&B offerings from Café Swiss and Swiss Gourmet to a pool and grill restaurant. ttgmena.com

Kamala retains a quieter, more relaxed setting, while also being just a short drive from a multitude of shopping malls, restaurants and nightlife venues.

The new property will provide 425 upscale rooms and suites, all featuring a selection of amenities including flat-screen TVs, universal power sockets, USB ports and complimentary WiFi. Guests will also be able to enjoy a dip in the resort’s outdoor swimming pool, work out in the fitness centre, or sample sumptuous local and international cuisine at the resort’s two food and beverage venues.

3

NEWS

NEW ERA FOR OMAN AVIATION

EXPLORING THE WORLD

LUXURIOUS VISTAS

HalalTrip has unveiled comprehensive tour packages to

Further enhancing Dubai’s luxury hospitality landscape,

over 65 global destinations with a view to adding more

DAMAC Properties has introduced Navitas Hotel &

Khalid bin Hilal Al Yahmadi

destinations in the coming months.

Residences in AKOYA Oxygen golf course community.

said: “We have identified

CEO, ASAAS, Eng.

Specifically geared towards Muslim consumers,

Navitas Hotel & Residences, a project with a total

HalalTrip has created a bespoke portfolio of Muslim-

value of $232 million, provides attractive investment

development projects for

friendly tour packages that include excursions and

opportunities equalling the rental rates for a period

the next five to 10 years

activities to cities across the world including Europe,

of only four years. It also presents the opportunity

across various industries.

North America, the Middle East, Africa and South

to own a residential unit in the green lifestyle

One of the core sectors

East Asia.

community, which is home to the Tiger Woods designed

is tourism and we are

The tour packages are available on its website as well as

international golf course, The Dubai Rainforest and the

adopting an integrated

through the mobile app.

high-end retail and entertainment district, Vista Lux.

approach that covers

Consumers can choose a tour package to suit their

a portfolio of potential

One of the towers comprises 312 hotel rooms, to be

its entire supply chain

needs according to type of holiday, which region of the

managed by DAMAC Hotels & Resorts. The other four

world they want to fly to and duration. Each package

towers will comprise private, residential units, which

Marking an exciting

plays an instrumental

is also rated on how Muslim-friendly it is by HalalTrip’s

will look out over the golf course and the full project.

sister firm, CrescentRating.

of which transportation new phase in Oman’s

role as an enabler for

Senior vice president, DAMAC Properties, Niall

aviation sector, Muscat

the development of the

McLoughlin said: “By investing in a hotel room at

National Development

economy in general and

Navitas Hotel & Residences, you’ll benefit from Dubai’s

& Investment Company,

tourism in particular.”

flourishing hospitality industry, which will be a gateway

ASAAS, has been

to high annual returns.”

awarded a new air services

national budget airline

operator license by the

will provide access to

of the units have access to a high-tech gymnasium,

Public Authority for Civil

economical and efficient

swimming pool and lounge area, as well as retail shops

Aviation to establish the

means of transport and

and restaurants on the ground floors.

destination’s first

further advance the

low-cost carrier.

aviation sector in Oman.

Serving the needs of guests to the maximum, all

4 February 2016

ttgmena.com

He noted that the

NEWS

STRONG PARTNERSHIPS

KEY MARKET DRIVER Outrigger Enterprises Group has opened a sales and marketing

ith a view to

a city situated on the

representation office in Dubai covering the Middle East region.

discussing ways

southern tip of the Sinai

Dubai-based Gulf Reps will be responsible for supporting the

to reinforce

Peninsula and along the

development of a Middle East strategy to drive sales for Outrigger

tourism for both Egypt

coastal strip of the Red Sea

Resorts’ nine premium beachfront properties across the Indian

and the KSA, Elaf Group

in Egypt. In addition, the

Ocean, Asia and the Pacific.

recently hosted a special

two parties also expressed

meeting with Egypt’s

intentions to explore

Ocean, Outrigger Resorts, Mark Simmons stated that strong

Minister of Tourism, HE

possible investment and

economic growth rates, an affluent indigenous population and a

Hisham Zazou, at the

partnership opportunities

large expatriate community were key factors in Outrigger’s move

Elaf Jeddah Hotel, Red

that would be beneficial to

into the region.

Sea Mall.

Egypt and the KSA.

During the meeting, both

Chief operating officer,

parties discussed how to

Elaf Group, Asim Danish

increase two-way tourism

commented: “We are

for Elaf customers in Egypt

confident that today’s

and Saudi Arabia.

meeting will later result in

The Egyptian delegation

Vice president sales and marketing for Asia Pacific and Indian

ibar

stronger ties between the

encouraged Elaf Group to

Kingdom of Saudi Arabia

promote Sharm El Sheikh,

and Egypt.”

2016

EXHIBITION CALENDAR FEBRUARY 9 - 11 IBTM Arabia, Abu Dhabi, the UAE www.ibtmarabia.com • MARCH 14-15 WTM Connect Ski,Ötztal, Austria www.istm.co.uk/

MARCH 22 Conde Nast Traveller Luxury Travel Fair, Moscow, Russia www.cntfair.com • MARCH 23 MITT 2016, Moscow, Russia www.mitt.ru/en-GB • APRIL 6 - 8 WTM Africa 2016, Cape Town, South Africa www.wtmafrica.com • APRIL 12 - 14 COTTM Beijing, China www.cottm.com •

• •

TTG MENA will be available at these shows ttgmena luxury will be available at these shows

February 2016

ttgmena.com

5

NEWS

AIRLINE CHECK LUFTHANSA AIRWAYS

BY PANAYIOTIS MARKIDES

lying Lufthansa short haul from Cyprus to Nice

the departure gate to settling down

entertainment is minimal on domestic

is not as simple as I’d like it to be – requiring

in my seat – and for the multitude

flights, it was short enough for me to let

two flights: from Larnaca to Frankfurt, and then

of business travellers heading to

myself rest on the comfortable headrest

Frankfurt, this is almost a necessity.

and drift off into a deep sleep, and before

from Frankfurt to Nice.

I was also pleased to find that the

I knew it, we were preparing for

travel in some comfort – and Lufthansa is the perfect

Journeys such as the above are why one needs to

leg room afforded to passengers

our descent.

airline for just that. Miles ahead of other airlines in

made the journey quite restful.

After a smooth landing and a quick

terms of service, passengers are afforded the most

Meals were filling and brought

parking, passengers were able to

seamless travel experience possible. From check-in

in a timely fashion, and vegetarian

disembark in record time allowing us

to disembarkation, every aspect was handled with

options are available to those

all to continue with our onward journey

great efficiency and professionalism. Onboard, the

who wish. For the consumer the

unhindered. As for me, I was set to board

aircraft was kept in pristine condition, and the cabin

onboard duty free options rival

another Lufthansa flight in a few hours’

crew was friendly and attentive to each passenger.

any shopping centre. Though

time, and I could not wait!

As a result, the boarding procedure was quick – from TTG staff and correspondents assess services used by them. We report the results, which are based on a one-time experience only and view services from a customer perspective.

PERSONALISED EXPERIENCE Representing ARJ Holding’s

Suites & Villas houses

very first property, La Verda

150-keys ranging from

Dubai Marina Suites &

spacious one-, two- and

Villas has marked its soft

three-bedroom apartments

launch in Dubai.

as well as sprawling

DINING OFFER ENHANCED

B

oosting its F&B segment, Tryp by Wyndham Abu Dhabi Hotel has launched the Rock Pool Café by the swimming pool on the top floor, overlooking the

Abu Dhabi Corniche.

The Rock Pool Café serves light and grilled dishes, and all

The company’s hotels

four-bedroom villas and

are tailored to cater to the

duplex penthouses. Each

demands and expectations

accommodation is fitted

Andraws, the new outlet offers distinct services to guests

of high-end families

with high-quality furnishings,

given its location and great atmosphere. “The opening of

travelling for leisure

deluxe bathrooms and fully-

this café is part of a plan in 2016 to expand services and

purposes.

equipped kitchens with top-

bring more facilities to the guests and visitors,”

of-the-line appliances.

Andraws concluded.

La Verda Dubai Marina

Emirates Airline is set to boost its capacity to Athens, Greece, with a second daily

AWARDING CREATIVITY

types of beverages and drinks as well as shisha in the open air.

According to the hotel’s general manager, Milad

NEWS FLASH

Exhibitors can once again

be judged by a line-up of

look forward to the Best

top industry and design

Stand Awards at Arabian

professionals, such as

Travel Market 2016.

secretary general, Dubai

The awards, launched

Travel and Tour Agents

service, taking the total of weekly flights to

in 2015 initially, were

Group, Leo Fewtrell; sales

the destination to 14, as of March 1, 2016.

created to recognise the

and marketing director,

design creativity and

TTN, Fiona McAndrew-

existing Dubai-Larnaca route, allowing

business-friendly appeal

Sharp; founder, Digital

travellers to book tickets between Larnaca

of exhibiting companies’

Think Tank, Nick Hall; and

and Athens.

physical presence at ATM.

managing director, Ginger

The new flight will be linked to the

The Dubai-Larnaca-Athens service will be

The five categories this

Juice, Bruce Martin.

operated by a Boeing 777-300ER aircraft

year cover Best Stand

offering eight private suites in first class,

Design, Best Stand for

on April 26, with the

42 lie-flat seats in business class and 310

Doing Business, Best Stand

winners being revealed

spacious seats in economy class, and will

Personnel, Best Stand

during a photo session the

be the only service from Larnaca to Athens

Feature and Best Stand

following day and shared to

using the aircraft type.

within the Travel Tech

a global audience via ATM’s

Show at ATM. They will

social media platforms.

6 February 2016

ttgmena.com

Judging will take place

GROUP NEWS

NEWS FROM TTG’S SISTER PUBLICATIONS AROUND THE WORLD TTG MENA

daily Geneva flight as of June 1.

TTG UK & IRELAND

With the Middle

been sending them.

East continuing to

As we report this

TTG NORDIC

Bridge. On the first day, around 100 passengers were refused access to

demonstrate strong

week, Paris itself is

trains departing

growth, Wyndham

largely recovering

for Sweden at

Hotel Group revealed

from the November

Copenhagen airport’s

the addition of a

atrocity in terms of

Kastrup train station,

number of new

tourism, but the wider,

where 34 checkpoints

properties spanning

global terrorist threat

were set up.

Bahrain, Saudi Arabia

is certainly impacting

However, Nordic

and Jordan; all under

consumer confidence:

airports are enjoying

Good news for both

the Ramada

Holding your nerve is never

there’s been an attack

The travel year in

an unprecedented

Athens and Cyprus this

Worldwide flag.

more important in the

upon a Hurghada hotel

Scandinavia began in a

boom. Copenhagen,

month with Emirates

travel industry than in these

and a bomb in a tourist

rather negative mode

Stockholm,

Airline boosting its

Enterprises Group,

Outrigger

first few weeks of the year.

area of Istanbul within

as travellers between

Gothenburg and other

capacity to Athens with a

has also seen great

You may have had a flurry

the last week alone.

Denmark and Sweden

airports all broke

second daily service, set

potential in Middle East

of enquiries immediately

It must be tempting

experienced something

records in 2015. The

to commence from March

markets, as such the

after Christmas, but just

in this challenging mar-

they hadn’t seen for

26.6 million people

1. The new flight will be

Group has announced

how many will convert into

ket to panic and look

decades – controversial

flying to or from

linked to the existing

the opening of a

bookings?

to discounting. Yet the

new ID checks. In an

Copenhagen included

Dubai-Larnaca route,

sales and marketing

game is far from over.

effort to stem the

one million more than

allowing travellers to book

representation office

press releases from travel

As we saw last year,

flow of refugees into

the year before, or a

tickets between Larnaca

in Dubai, with Gulf

firms claiming that January

the British travelling

Sweden, commuters and

growth rate of 3.8

and Athens. Meanwhile,

Reps at the helm.

business is already well up

public are resilient.

tourists going by rail and

per cent.

We’ve received umpteen

Emirates Airline will also

on last year – though tell-

be bolstering links with Switzerland, via a second

Natalie Hami, editor

ingly it hasn’t been the big-

TTG RUSSIA

per cent. Judging by

TTG CZECH REPUBLIC

the request numbers,

volume operators who've

road bore the brunt of

Pippa Jacks, editor

checks before crossing the famous Öresund

TTG ITALIA

Howard Jarvis, editor

Schengen agreement between the EU

these cities come

vacations in these

countries of Denmark

fourth and sixth in

countries may rise,

and Sweden.

the 50 most popular

experts warn, due to a

destinations.

ban on Russian flights

transport sector,

to Turkey and Egypt

the year began with

take to Europe are

that will probably

the lowering of fuel

reducing significantly

make Russian tourists

surcharge fees by

due to an unstable

choose European

Lufthansa: a choice

situation with the

destinations instead.

that even carriers of

Trips that Russians

currency. Compared

Regarding the air

In the Czech

the IAG Group, British,

According to research

to 2014, demand

The start of the year was

Republic, visitors to

Regarding Italian tourism,

Iberia and Vueling

from nearly 90 million

for flights to Paris

somewhat slow in the

the country’s castles

last month was definitely

decided to follow.

requests for flights from

decreased by 39 per

Czech Republic with no

are on the rise, with

influenced by the

Russia in 2014-2016, the

cent, Barcelona – 30

major developments in the

a record of 5.087

Christmas break.

demand for domestic

per cent, Vienna – 28

tourism market.

million visitors

travel shows the fastest

per cent and Rome –

growth. Over the past year

23 per cent.

Sales of holiday trips for

some destinations

the new year has in

that have always

fact seen the raising of

supported the

with favourite destinations

luxury hotel – BoHo

the threshold for the

summer season,

destinations has increased

are not ready to give

changing significantly with

Hotel, a member of

use of cash, now set at

namely Puglia and

by 49 per cent compared

up visiting Europe and

Czechs preferring safer

Small Luxury Hotels

three thousand euros, in

Sardinia, two areas

to five per cent of the

are choosing more

destinations. While trips to

of the World, recently

addition to the start of a

in which Alitalia, in

international flights. For

affordable Eastern

countries such as Tunisia

opened in downtown

new tax on airline tickets.

response, is ready

example, Russians’ interest

European cities.

or Turkey are decreasing,

Prague.

in Sochi in 2015 grew by 76 per cent compared to 2014, in Simferopol – by 61

Meanwhile, a new

reducing flights on

However, Russians

the popularity of Russian

summer are underway,

last year.

The transition into

Ryanair is

trips to Croatia, Spain, Italy

Maria Shankina, editor in chief

and especially Bulgaria are on the rise. Prices of

8 February 2016

On the international

to invest.

front, our readers were

Naďa Rybárová, editor ttgmena.com

focused on the changes, even if temporary, to the

Rita Pucci, editor

NEWS TTG: Tell us a little about

Africa. We continue to strive

your latest news and what are

to target further afield which

your plans and expectations

includes new markets such

for this year?

as Asia and the Far East.

We are currently engaged in

TTG: How have you seen the

an XML Integration project

luxury tourism industry in

which will help our travel

the UAE change and evolve

agents avail more from both

and why do you think

dynamic and non-refundable

this is the case?

rates, and from an inventory

BOSTONIAN CHARM

of travel content. We are

The UAE’s tourism

also continuing to work on

[industry] is booming and

our B2B booking system to

the hospitality industry

make it easier and reliable

is becoming an exciting

Bringing a touch of Boston’s sports culture to the UAE,

for our travel partners, with

business choice for

TIME Hotels has unveiled the newest addition to its

future plans including the

international investors.

growing hospitality portfolio with the opening of its first

addition of more destinations

The UAE government also

retail product – O’Learys Sports Restaurant, located in

in our system to make it a one

plays an important role in

Fujairah Mall.

platform solution.

developing luxury tourism in

O’Learys is a franchised casual dining restaurant chain

the country and brings such

with a Boston atmosphere.

TTG: Which are your main

tools that help make it the

feeder markets and target

number one destination in

commented on the news: “As franchise holders for

markets and why are they

the Middle East, putting it on

O’Learys in the UAE, we are confident that it is a dining

visiting the UAE?

the list of the top five leading

CEO, TIME Hotels Management, Mohammad Awadalla

brand that will resonate with the varied local audience, and we are actively exploring opportunities to place O’Learys restaurants in other key high traffic, high value locations

5 minutes with director of sales (European market), Darina Holidays, Samer Asaad

across the country.”

10 February 2016

ttgmena.com

luxury destinations around Our main markets are the GCC,

the world. Darina Holidays

Middle East, West and East

is proud to be part of the

Europe, CIS, Latin America and

country’s success.

INTERVIEW

THRILLING MOMENTS

Expected to open by the end of Q3 of this year, CEO, Dubai Parks and Resorts, Raed Kajoor Al Nuaimi speaks to Natalie Hami about the company's exciting new project and what it will bring to the emirate of Dubai

TTG: How will this unique project (the project of

expected to draw 6.7 million visits in 2017, our first full

Dubai Parks and Resorts) benefit both residents

year of operation.

and visitors of Dubai? What is the ethos/concept of Dubai Parks and Resorts?

TTG: How will it boost Dubai’s tourism product as a whole?

Dubai is known as a global tourist destination and for its unparalleled ability to develop world-class buildings and

Dubai Parks and Resorts’ business strategy is to

attractions. Our offering at Dubai Parks and Resorts will

capitalise on the untapped theme park market

offer a unique and brand new leisure and entertainment

in the region, which is supported by a growing

concept, which people of all ages and from across the

tourism industry in the Middle East. It is our

world can enjoy.

ambition to create the world’s next great leisure

As the region’s largest integrated theme park

and entertainment destination that can support and

destination, Dubai Parks and Resorts aims to bring the

benefit from Dubai Tourism Vision 2020, which seeks

best from the East and West and will offer visitors the

to increase Dubai’s annual visitor numbers to 20 million

opportunity to enjoy three separate theme parks in

and increase the economic contribution of the tourism

one location. We will bring the best of Hollywood and

sector to the UAE’s GDP.

Bollywood to Dubai with motiongate Dubai, a Hollywood movie inspired theme park, and Bollywood Parks Dubai,

TTG: In what ways are you marketing and

a first-of-its-kind entertainment destination that will

promoting the concept?

showcase the authentic Bollywood movie experience.

The third park will be LEGOLAND Dubai, the first

Our primary focus is on attending industry

LEGOLAND theme park in the Middle East.

trade shows such as London’s World Travel

With Dubai Parks and Resorts, we are serving an untapped theme park market in the region.

It will not stop at theme parks though, Dubai Parks

Market (WTM) and Arabian Travel Market (ATM) in Dubai, to reach a broad base of international tour operators and ticket

and Resorts will also offer visitors LEGOLAND Water

agencies that will help promote our

Park, the region’s first water park catering to families

resort to the consumer. We also work

with children aged 2-12 an option to stay at Lapita

closely with Dubai’s Department of

Hotel; and the opportunity to explore Riverland Dubai,

Tourism and Commerce Marketing

a centrally located retail, dining and entertainment

(DTCM) in promoting Dubai as an

district that connects the three theme parks, waterpark

international tourism destination to

and hotel.

global tour operators. As we move closer to opening, we will unveil

TTG: Tell us how it will bolster the family travel

our consumer focused marketing

segment in the region, and perhaps even set

campaign. This is designed to

new trends.

be engaging not just for local audiences, but also global visitors.

The vision for Dubai Parks and Resorts is for our guests

The campaign will launch in early

to ‘Experience Amazing’. Our diversified offering will

2016 and evolve over time as we

more than live up to that aspiration, providing family

build up to our launch date.

experiences in a theme park environment that combines the best the world has to offer, here in Dubai, a melting

TTG: What is the long-term

pot of 200 nationalities. We have designed the resort

strategy for Dubai Parks and

to have complementary offerings; to ensure that the

Resorts?

tastes and needs of all cultures and age groups are met. motiongate Dubai will offer 27 themed rides for

Dubai Parks and Resorts' primary

all ages from well-loved movies such as The Hunger

strategy is to provide a unique visitor

Games, Ghostbusters, and How to Train Your Dragon.

experience and add shareholder

Bollywood Parks Dubai will comprise 16 rides and

value through the growth and

attractions, including live shows and thrilling family

diversity of our offering. As the

and child-orientated rides; while LEGOLAND Dubai

theme park industry in the UAE

will include more than 40 interactive rides, shows and

matures, we will look to add new

attractions in addition to LEGOLAND Water Park’s 20

experiences and attractions and

unique attractions.

to continue growing our resort to

Once open, Dubai Parks and Resorts will be a destination suitable for the whole family that is

become a truly global theme park destination.

11

DESTINATION QATAR

GLOBAL PLAYER

12 February 2016

Qatar’s tourism stakeholders have invested heavily in the destination’s business sector, with a view to ensuring the future of the country’s tourism industry in the region.

Panayiotis Markides reports

ith Qatar’s travel and tourism industry taking leaps and bounds lately, diversifying to include a variety of tourism segments with Qatar Tourism Authority (QTA) at the helm, the destination continues to hold one of the top positions in the region for business travel.

QTA continues to drive the destination forwards as a business hub with the recent creation of the Qatar destination brand and the Qatar Business Events sub brand, which according to QTA’s tourism strategy seeks to triple the number of business event tourists by the year 2030.

Chief marketing and promotions officer, QTA, Rashed AlQurese stated how the new brand will improve the destination’s hold on the market, revealing that the destination brand is in line with the country’s persona, vision and actions. He commented that by unifying the voices of the business events sector, the sub-brand will contribute to consolidate all promotional efforts and will provide innovative impetus to the business events sector in Qatar.

To this end, key tourism stakeholders were eager to ttgmena.com

DESTINATION QATAR tell TTG what makes Qatar almost an unrivalled destination

Sreedhar, informed TTG exclusively how the company’s

extensive and dynamic spaces allow MICE customers to

for segments such as business, corporate and MICE.

upcoming Doha property is perfectly geared to business

create an event tailored to meet their specific require-

travellers. “Our flagship property is the 180-key Aiana

ments. Featuring over 6,000m2 of flexible space, The St.

Doha, Julian Crane commented to TTG: “Qatar is perfectly

Suites and Residences Doha that will be located in the

Regis Doha is the address in the city that can host up to

positioned to act as a key strategic base for businesses

prestigious central business district of West Bay and is

4,000 delegates at one time. It also has the largest ball-

looking to expand in the region. The country is dramatically

expected to welcome guests in 2016.

room in Doha with natural day light which can accommo-

Director of sales and marketing, Four Seasons Hotel

expanding its economy and reinvesting its wealth so that it

“[The property] has been designed in response to the

date up to 2,000 delegates theatre-style.”

is well-prepared for the future. This makes the destination

needs of tomorrow’s traveller. At Aiana, we call it ‘Hos-

very attractive.”

pitality 2.0’. Our guest will be the global traveller who is

Center Doha Hotel, Andreas Wissdorf commented that the

a smart user of technology, environmentally and socially

property is able to take the experience one step further

conscious, and expects exceptional value.”

with Marriott’s ‘Meetings Imagined’ service.

It is not just its strategic location that ensures Qatar will be a successful business trip. Director of sales and marketing, Grand Hyatt Doha, Walid Kamel explained that the

Another property set to join Doha’s eclectic offering of

Meanwhile, general manager, Marriott Marquis City

“Meetings Imagined is based on the belief that every

destination is constantly improving its infrastructure to

properties in 2016 is Centara Grand West Bay Hotel Doha.

meeting should inspire participants by being uniquely de-

stay ahead in the region’s overall tourism landscape. He

Hall enlightened TTG about how the upcoming property is

signed to achieve specific objectives,” he explained. Wiss-

cited new projects such as the metro and stadiums for the

able to cater to the needs of its business guests. “Centara

dorf informed TTG that following extensive research by

preparation of the 2022 FIFA World Cup, meeting facilities

Grand West Bay Hotel Doha will have 261 guest rooms

Marriott, seven purposes for meetings emerged: celebrate,

in hotels or both the new exhibition centre and Qatar Na-

and 96 residences.” He added that the property is a short

decide, educate, ideate, network, produce and promote.

tional Convention Centre (QNCC), as well as good weather

25-minute drive from Hamad International Airport.

in the winter for the European sports teams, as key factors in consolidating its tourism future.

Agreeing with Kamel was cluster director of marketing

“As we are located in the heart of the prestigious West Bay district, with Doha Corniche at your doorstep, Cen-

“On site, these purposes are executed across four main aspects of each meeting – set up, food and beverage, technology and the overall experience,” Wissdorf concluded.

tara Grand West Bay Hotel Doha also offers easy access

and communications, Oryx Rotana Doha and City Centre

to the WIRED Business Center as well as the diplomatic

Rotana Doha, Lana Jwainat, who added that the country

and financial districts; plus Qatar Financial Center and

is reportedly investing $17 billion on tourism related in-

Qatar Petroleum. The newly completed Doha Exhibition

frastructure projects overseen by QTA over the next five

and Convention Centre is just a stone’s throw away.”

TECH VISION

years. “The volume of hospitality projects is particularly

For guests looking for a more leisure-inspired stay, Hall

increasing at an accelerated pace as Qatar plans to build

was keen to note that the Centara Grand property also ca-

the destination, is providing a foundation for innovation as

more than 60,000 new hotel rooms in time for the coun-

ters to family friendly travel, and not just business. “This

stakeholders make use of the technology segment to pro-

try’s hosting of the FIFA World Cup in 2022.”

is a fast-changing scene, with leisure visitors beginning to

mote and enhance their services.

According to QTA’s Annual Tourism Performance Report

2015, these hotel rooms include 15 properties, ranging from

join the strong corporate travel market here,” commented Hall.

Qatar’s Business Events brand, in addition to promoting

As part of this, QTA is expected to launch a new online resource and business events guide to facilitate planning

three- to five-star properties that opened in 2015 and were

Another Doha property which is keen to spread its

open long enough to report data to QTA, with a further five

wings to capture both business and leisure travellers is

Chelyakova enthused: “This will help shed even more

that opened and will report data in 2016.

Oryx Rotana, according to Jwainat, despite stating that

light on venues and hotels such as The St. Regis Doha.”

One such new and upcoming hospitality project is

the property’s guests are mainly corporate.

and hosting business events in Qatar.

Sharing Chelyakova’s sentiments about technology

Centara Grand West Bay Hotel Doha, set to open in 2016.

enhancing a property’s presence on the global stage,

Senior group director, business development (new projects

Wissdorf noted that his property offers guests the Red

and source markets), Central Hospitality International

Coat Direct Meeting Services App, which allows guests to

(CHi), Philip Hall also commented on how Doha makes the

personalise their meetings at the property.

“With Marriott’s Meeting Services App, guests can man-

ideal MICE destination. “[Doha] is also a reasonable distance from Europe for MICE activities with convenient con-

age their event without ever leaving their seat,”

nectivity to many other regions.”

he explained.

It seems that QTA’s strategy of investment has been paying dividends. According to the Annual Tourism Perfor-

mance Report 2015, the destination saw 2.93 million visitors during 2015, marking a 3.7 per cent growth from 2014.

In terms of arrivals demographics, this translates to an increase in travellers from the GCC of 16 per cent in 2015, compared with 2014, as well as an increase in visitors from non-Arab African countries, Europe and the Americas of five, four and one per cent respectively over the same time period, showcasing where QTA’s aggressive marketing

The country is dramatically expanding its economy and reinvesting its wealth so that it is well-prepared for the future.

24/7. “It creates more time to empower, showcase and personalise every event from planning through to billing.

This technology feature has been embraced by meeting planners hosting events on property and provides a competitive edge for the Marriott Marquis City Center Doha.”

Jwainat also remarked to TTG about the importance of implementing technology to market Oryx Rotana Doha.

“Nowadays, social media plays a major role in each organisation’s marketing strategy. What we need to do is to fully

strategy has been most effective.

MEETINGS HUB

Wissdorf noted that it connects meeting planners and the hotel team on any web-enabled device in real time

“All the facilities of the hotel, right from the rooms

harness the power of social media in order to connect with

to the meeting rooms, and the conference facilities are

our customers, especially in a crowded region like the Mid-

tailored to the corporate client who roughly constitutes a

dle East. The tone of our social messaging should always

huge percentage of our business pie.” Oryx has also been

match the impression our customers have when they visit

joined by the recently opened City Centre Rotana Doha.

in person.

Also positioning the property as a business events

“We have to be unique, either by creating simple and

travellers, it comes as no surprise that Qatar’s tourism

venue was director of catering and event management,

easy-to-remember hashtags; add videos, since interesting

bodies have ensured that there is no shortage of services

The St. Regis Doha, Yulia Chelyakova, who exclusively told

videos are increasingly essential; or just simply show our

available to these travellers from both international play-

TTG: “Our extensive venues play a crucial role in affirming

food journey,” she concluded.

ers and homegrown brands.

Qatar’s reputation as a leader in the MICE industry. We

Demonstrating expertise in the art of catering to business

One of these homegrown brands is Aiana Hotels & Re-

ended 2015 on a strong note hosting over 1,200 events

With confidence in its stride, Qatar is using all the

sorts, which was established in 2015. Vice president – busi-

with close to 140,000 attendees. Whether it is an inter-

right tools to enhance its business event travel

ness development and sales, Aiana Hotels & Resorts, Jai

national brand launch or exhibition, The St. Regis Doha’s

proposition globally.

February 2016

ttgmena.com

13

DESTINATION QATAR

SHINING BRIGHT Hotel manager, The Torch Doha, Sherif Sabry speaks to TTG about the property's most recent developments TTG: Tell us a little about

and across the GCC, we have

Doha has already established a good

your latest updates at The

recently launched a mobile

market relation around Europe, Asia

Torch Doha.

app so our guests can have

and the Middle East, and particularly in

easy access to their rooms and

the GCC. Additionally, we have plans to

First of all, we have refur-

restaurant reservations, menu

continue our presence in international

bished our lobby with marble

viewing as well as the latest

exhibitions and business fairs.

stone tiles for a timeless and

updates wherever and when-

elegant appeal as well as our

ever they want.

TTG: Which feeder markets are you

Three Sixty Restaurant, in

currently focusing on? Tell us about

order to revamp the restau-

TTG: What will your strat-

any plans in the pipeline to target

rant’s interior design. We have

egy be for this coming year?

new ones.

also opened an international

How will you be promoting

seafood restaurant – Pano-

the property?

Since the opening of The Torch Doha we

rama Restaurant on the 50

have succeeded in opening new markets

th

floor and an upscale lounge

We will continue our well-

and developed loyal travellers to our

– Sky Lounge located on the

planned marketing action

property. This year we plan on focusing

st

51 floor.

plan by promoting the hotel

on expansion in two major growing mar-

As a high-tech modern

in both local and international

kets – India and Australia that are now

luxury hotel pioneer in Doha

markets, given that The Torch

connected to Qatar via Qatar Airways.

SETTING UP SHOP IN ITALY

Q

atar Tour-

remarkable 16 per cent

ism Authority

to more than 34,000 in

(QTA) has plans

2015, and we are confident

to extend its European

that this market has great

footprint by opening a

potential for growth,”

representative office in

said chief marketing and

Milan, therefore reaching

promotions officer, QTA,

GOING BIOTEC

out to travellers and tour

Rashed AlQurese.

TOWERING OVER DOHA

operators in Italy, one of

The office will set out to

the destination’s fastest

greatly enhance QTA’s on-

Banana Island Resort Doha by Anantara has introduced

growing visitor source

the-ground presence and

Combining Asian and

the award-winning Elemis Reveal Biotec Machines at the

markets.

capabilities, introducing

Qatari traditions in its con-

and developing awareness

cept, Shangri-La Hotel,

houses a total of seven

and knowledge on Qatar.

Doha has opened in the

food and beverage outlets,

Qatari capital.

including a Chinese restau-

Anantara Spa. The resort will host the new high-tech machines in order

“The number of Italian arrivals increased by a

to provide guests with advanced facial treatment options for complete skincare protection and rejuvenation. The

Developed by Al Rayan

apartments.

Shangri-La Hotel, Doha

rant and club/lounge on

team at Banana Island Resort and Spa are amongst the

Tourism Development

first in Qatar to train on this revolutionary, non-invasive,

Company, Shangri-La Ho-

anti-ageing treatment developed by the internationally

tel, Doha, at 50-storeys

prises a 2,000m2 pool

high, towers over the West

deck with an outdoor

Bay district, the capital’s

swimming pool sur-

modern business hub.

rounded by over 70 trees,

renowned skincare brand Elemis.

The Elemis Biotec machine works by stimulating unresponsive skin cells weakened by sun exposure, age and stress, and delivers eight new highly-effective, supercharged facial treatments to re-boot cellular performance, enhancing the skin's ability to repair, renew and re-tone.

Guests can choose from an intense 60-minute treatment delivered in one treatment or a series of treatments to maintain long lasting results. Most of the treatments are

Qatar Airways has launched a new daily, non-stop service between Los Angeles International Airport (LAX) and Hamad International Airport (DOH) in Doha.

The new route features the airline’s landmark Boeing 777-200 and represents Qatar Airways’ first passenger service to the West Coast of the US. The expansion to LAX is the first of three new US destinations planned for 2016, along with Boston (BOS) on March 16 and Atlanta (ATL) on June 1.

followed by home care remedies.

14 February 2016

ttgmena.com

The hotel’s 272 rooms

levels 43 and 44.

The Health Club com-

a state-of-the-art gym,

and suites range in size

Jacuzzi, and steam and

from 46 to 288m2 and of-

sauna facilities. Guests

fer views of the city or the

will also be able to indulge

Arabian Gulf. In addition,

in healing treatments at

the hotel provides 42 fully

Shangri-La’s iconic CHI,

serviced and furnished

The Spa.

ibar

UPDATE BAHRAIN

TREASURED EXPECTATIONS

to Peyre of Swiss-Belhotel Seef Bahrain, there is much to look forward to in the destination’s tourism future.

“Bahrain Ministry of Industry, Commerce and Tourism is currently working on a five-year plan to boost the number of visitors. This includes a new exhibition and convention centre; a new beach in the heart of Manama; but also improvement of the communication abroad tightening up with The Economic Development Board (EDB).”

He further shared with TTG that a new mega urban project is currently under development, entitled ‘Marassi Al Bahrain’.

“It will include private residential facilities, hotels, a lifestyle mall offering high-end retail options, a world-class waterfront boardwalk promenade and parks. Business Bay is another project underway and will comprise of commercial and residential facilities.”

Also speaking to TTG about the country’s development initiatives was CEO, Farhat

Bahrain’s tourism development is in full swing, with the country breaking into new tourism facets.

Tatiana Tsierkezou investigates

International Tours & Travels, Mushtak Abdul Gafoor: “The government of Bahrain has been constantly implementing many projects in Bahrain which will bring lots of new visitors to this archipelago. Currently, we can see development in all the areas. Recently, the government concluded projects like Little India in Manama City Centre. Shop Bahrain is going on right now, and

ager to impress, Bahrain, the island-

niche market – golf enthusiasts – Bahrain’s The Royal Golf Club is also

country, is a fast-developing, yet

an attraction for those wishing to tee-off in style, while offering various

modest, tourism player.

other options to spectators or those simply wishing to relax and unwind.

Traditionally known as a key

Speaking to TTG was general manager, The Royal Golf Club, Stephen

last month Dragon Mart was inaugurated.”

BEST OF THE BEST

location for business travellers, it is also a

Havrilla: “Non-members are very welcome to book a round of golf and

Explaining that the growth numbers over the last

popular choice among its GCC neighbours

there is plenty for non-golfers to enjoy too; golf lessons, restaurants and

couple of years prove Bahrain’s tourism prospects

for weekend leisure escapes, with an eclectic

a country club featuring gyms, saunas and more.”

are bright, he added: “We all anticipate a higher

portfolio of experiences available to visitors.

“Bahrain has displayed strong and

Havrilla explained that The Royal Golf Club is working with golf-specific operators to include Bahrain as a destination stop within the GCC region.

number of visitors in the coming years and this assumption is backed by leading hotel chains like

sustainable growth over recent years and

“We have also developed ‘Stay & Play’ golf and accommodation

has positioned itself as a perfect gateway

packages with a number of Bahrain hotels, which golfers from the

Rotana. Most of the elite groups of worldwide

in the Middle East for both leisure and

Eastern Province of Saudi Arabia have taken advantage of,” he noted.

hotels have either already opened or are launching

business,” general manager, Swiss-Belhotel Seef Bahrain, Herve Peyre told TTG. Outlining its appeal, he added: “Bahrain hosts a number of world-class events

With regards to the golf club’s feeder markets, Havrilla explained that The Royal Golf Club has been focusing on direct feeder markets to which Bahrain’s national airline, Gulf Air, connects.

“These markets include France, Germany, the UK and Russia. We are

One & Only, Starwood, Four Seasons, Accor and

their properties shortly.”

Another example of this is the arrival of Anantara by Minor Hotel Group, which will be unleashing the highly luxurious waterfront

including the Formula One Grand Prix. It

also focused on the cruise ship market and we have seen increased

Anantara Durrat Al Bahrain Resort in 2018, in

also has strong cultural heritage to propose

numbers for 2016 with Bahrain being a port of choice for many markets.”

partnership with Bahrain Mumtalakat Holding

to visitors such as forts, traditional souks,

Company.

museums and much more. Business-friendly

Bahrain has displayed strong and sustainable growth.

laws and governance make it one of the most open economies in the Middle East.”

Bahrain’s tourism stakeholders have expressed confidence in the destination with regards to its appeal to culture junkies and recreational travellers, as noted by assistant general manager, The Domain Hotel and Spa, Stephen Daniel.

“Bahrain does shape itself for business

Meanwhile, Wyndham Hotel Group, which currently has two properties in Manama (Days Hotel Manama and Ramada Bahrain), will soon be boosting its footprint with four hotels: Ramada Manama City Centre, Ramada Hotel & Suites Amwaj Island, Hawthorn Suites by Wyndham Al

CAPITALISING ON POTENTIAL And with Havrilla touching upon a segment that could potentially ring in a new era for tourism on the island-country, indeed, cruising is a

Juffair and finally the Wyndham Grand Manama.

This will push its portfolio in the country to six hotels, contributing a total of 1,197 rooms.

Eager to share his confidence, Peyre concluded

travellers but let us not forget the rich

focus for the destination, with Bahrain having recently become the

to TTG by noting: “Thanks to the upcoming

heritage that is available for one to explore

latest country to confirm its commitment to the Cruise Arabia Alliance,

development projects, there is no doubt that

when in Bahrain,” he said, adding: “There is

joining Abu Dhabi, Dubai, Sharjah, Qatar and Oman. This exciting news

Bahrain will strengthen its position on the tourism

so much for one to reach out and find the

was announced at the Seatrade Middle East Cruise Forum 2015 held in

scene over the coming years.”

richness of culture and tradition that Bahrain

Doha last December, where Bahrain also announced that it would be

offers to every individual traveller that visits

embracing 68,000 passengers and 32 calls throughout the 2015/16

With all of these game-changing developments

this beautiful Kingdom.”

cruising season.

in the pipeline, 2016 will prove to be an exciting

Meanwhile, catering to the demands of a

As for other exciting pipeline developments in the country, according

16 February 2016

ttgmena.com

year for Bahrain.

ibar

ibar

ON LOCATION UK & IRELAND

Q&A

VisitBritain & Tourism Ireland

UNITED FRONT

By Natalie Hami Director of tourism, Marketing Manchester, Nick Brooks-Sykes

Head of Middle East, Africa and Central Asia, sales, British Airways (BA), Paolo De Renzis TTG: Does BA have any new routes coming up?

Regional manager Middle East and Asia, Tourism Ireland, Amanda Burns

Regional manager, VisitBritain - Asia Pacific & Middle East, Sumathi Ramanathan

In the UAE, we will increase our operations during the 2016 summer schedule to offer residents three daily flights from Dubai bringing the number of daily flights from the UAE to London to

TTG: Tell us a little about this

TTG: How will the campaign

exciting new campaign, ‘One

help attract visitors from the

Break, Two Cities’.

UAE and the GCC?

four flights a day.

TTG: What is the appeal for MENA travellers in visiting

Tourism Ireland and VisitBritain

With good airline connectivity

joined together in the summer of

from the GCC to the regional

2015 to come up with an exciting

airports across Great Britain and

The year 2015 was a very exciting

A recent survey conducted by

new campaign, ‘One Break, Two

to the island of Ireland, it has

year for Manchester and the cultural

British Airways shows London

Cities’, giving fans of the UK and

become easier for GCC visitors

landscape has prospered significantly

remains the most popular holiday

the island of Ireland the chance

to combine a Britain and Ireland

with a number of must-see venues

hotspot as voted by residents

to experience both destinations

holiday. The twin cities package

arising. The Whitworth art gallery

across our regional markets. A lot

in one easy trip. The ‘One Break,

offer a combination of British and

opened in February 2015 after an

of factors may have influenced

Two Cities’ package makes an

Irish charm, culture, hospitality

extensive redevelopment and it has

UAE residents in choosing London

ideal twin centre hassle-free

and unique experiences for both

been recognised for its innovation

as the preferred holiday hotspot.

holiday for GCC visitors.

families and the adventurous mil-

and imagination, winning the Art

lennial visitors from the GCC.

Fund Prize for Museum of the Year

cultural, food and shopping expe-

2015 - the largest arts award in

riences that it can feel like a dif-

Britain.

ferent city each time you visit.

This package was developed to promote the Irish Short Stay Visa

This is a great value proposi-

Waiver programme, which permits

tion for visitors who want to make

GCC travellers in possession of a

their money go further. The cities

valid UK ‘C’ general visa to enter

the UK?

The UK capital offers countless

Looking to the future, all eyes

With the visa waiver for UAE na-

also serve as a gateway to some

are on The Factory Manchester.

tionals to London and the recent

Ireland without requiring an addi-

of the award-winning and breath

Set to be completed in 2019,

Schengen visa waiver for UAE na-

tional Irish visa. The campaign will

taking countryside filled with pris-

the brand new large-scale arts

tionals (in May 2015), it has never

encourage visitors to Great Britain

tine areas of outstanding natural

venue is expected to capture the

been easier to holiday in London.

to include the island of Ireland as

beauty, a sought after experience

extraordinary creative vision and

an add-on destination when mak-

for most visitors.

depth of Manchester's cultural life. It

ing their travel plans. With the

will be a flagship cultural centre for

flexible ‘One Break, Two Cities’

the north of England, commissioning

package visitors can easily combine two or more cities, across two countries, in one memorable holiday. Visitors simply pick their city break based on our recommended three day itineraries for multiple cities across the island of Ireland and Britain, giving them an easy and flexible holiday that is tailor made to suit their personal

It has become easier for GCC visitors to combine a Britain and Ireland holiday.

tastes and interests.

20 February 2016

original works in partnership with leading national and international organisations. The Factory Manchester will make and present a wide range of art forms and culture, incorporating theatre, music, dance, technology, film, TV, media along with live relays, scientific advancements and the connections between all of these - under one roof, accommodating combined audiences of up to 7,000. ttgmena.com

ON LOCATION UK & IRELAND

NEWS

Visit Birmingham

IN BRIEF

T

his year marks the 400th anniversary of William Shakespeare’s death. A Midlands-based

London Marriott Hotel Park Lane has announced plans to transform The Club – a 342m2 health and wellbeing space. The new interiors of The Club, set to be completed in April 2016, will include a brand new treatment room, a refurbished steam room, pool, gym, reception area and changing rooms.

Guests and private members will be able to enjoy a selection of bespoke massages in the new treatment room, alongside the gym complete with state-of-the-art Life Fitness equipment and pool area.

tourism partnership – comprising Visit Birmingham, Shakespeare’s England and Leicester Shire Promotions– will use this milestone to promote the region’s connections with Shakespeare and his literary works.

This is a fantastic opportunity to work in close partnership with the surrounding Midlands regions, to develop the enormous potential Shakespeare’s 400th anniversary

With an array of adventures to be had around Ireland, Railtours Ireland First Class offers a very special departure – The Emerald Isle Express – the original rail cruise and castle tour.

This is an all-inclusive private heritage train journey through Ireland, giving passengers the opportunity to stay at five-star properties for the seven nights.

Sure to appeal to the discerning traveller, the tour is limited to 50 guests and will include all land arrangements.

presents for both the local and national economy.

From Shakespeare’s birthplace in Stratford, to the library of Birmingham’s Shakespeare Collection comprising more than 44,000 books – the Midlands boasts a number of distinguished heritage sites associated with the world’s most famous playwright.

Targeting both domestic and

General manager, The Fitzwilliam Hotel in Dublin, Fergal O’Connell spoke exclusively to TTG about the property’s exciting year ahead.

“We will undergo a complete refurbishment of the property.

We are just putting the finishing touches on the designs and I personally look forward to sharing those with clients and press in Q1.”

O’Connell enthused that the hotel provides an ideal location to explore Dublin.

“The hotel boasts wonderful views of St Stephens Green and is just paces from the main shopping avenue – Grafton Street.

Trinity College, Dublin Castle and Christchurch Cathedral are all very much within walking distance and Dublin is indeed a walking capital.”

The hotel is a member of Preferred Hotels & Resorts’ LVX Collection.

Amba Hotels has announced the opening of the new Amba Hotel Marble Arch following a hefty refurbishment.

Looking to cater to the needs of all guests, Amba Hotel Marble Arch features Hypnos beds, complimentary Nespresso coffee machines in all bedrooms, walk in rain-fall showers, complimentary mini bars and much more.

key international markets, 2016 presents an invaluable opportunity to capitalise on the region’s rich ancestry; reinforcing its status as a global destination for heritage tourism.

Targeting both travel trade and consumer audiences, the 2016 campaign will focus on key international markets, including the Gulf States and India, as part of a wider VisitBritain tourism

Director of marketing and communications, Visit Birmingham, Emma Gray

campaign.

Visit Birmingham’s must-see recommendations: // EAT AT A MICHELIN STARRED RESTAURANT Birmingham has more Michelin starred restaurants than any other UK city outside London. Simpsons, Purnell’s, Turners of Harborne, Adam’s Restaurant and Carters of Moseley all prove the city’s worth as a destination on the ‘foodie’ map.

// RICH IN RETAIL As the bold new shopping capital of Europe, the city definitely lives up to its name.

In 2015, Birmingham’s retail sector was transformed thanks to the launches of new shopping centres at Grand Central and Resorts World.

Fortifying links with the UAE, deputy director, Ministry of Foreign Affairs Dubai, HE Rashid Mattar Al Siri Al Qamzi and HM Consul General, British Embassy Dubai, Paul Fox have unveiled two brand new top tier services to offer a 'platinum experience’ for UK visa applicants in the UAE.

February 2016

// CATCH ONE OF BIRMINGHAM’S INDEPENDENT FESTIVALS Birmingham annually hosts over 50 independent festivals, with favourites including the film festival Flatpack, the JRR Tolkien-inspired Middle Earth Weekend and the Birmingham International Jazz & Blues Festival.

ttgmena.com

21

SPOTLIGHT JAPAN

international visitors benefit when they enjoy shopping in Japan.”

Located in the Kyoto Station com-

ALLURING INTENSITY

“There has also been an increase in connoisseurs of high-end hospitality from all over the world, and they are not only

plex – home to one of the premier

visiting for shopping or sightseeing, but

department stores in Japan, as well as

are also looking for truly local experi-

two underground shopping malls, Hotel

ences during their stay,” said director

Granvia Kyoto offers multiple shopping

of sales and marketing, Andaz Tokyo

experiences and exclusive Kyoto cul-

Toranomon Hills, Shuichi Ohno.

tural experience packages that include private guided tours of UNESCO world

A destination so steeped in a distinctive and enchanting cultural history,

heritage sites.

Commenting on some of the new

Long enchanting visitors with its seductively mysterious cultural eccentricities, Japan’s unique tourism product continues to see exponential growth. Emily Millett writes

markets emerging onto the tourism scene, general manager, Shangri-La Hotel, Tokyo, Jens Moesker explained to TTG: “Tokyo is a perfect city for shopping, sightseeing and gourmet dining with its unique mixed culture of tradition and subcultures. But there is also a rapid increase in the arrival

apan’s tourism industry has been going from strength to strength in recent years,

of international travellers who crave

with statistics from the Japan National Tourist Organization (JNTO) showing rises in

luxury hotels. We believe this is due to

tourism arrivals across the destination.

depreciation of the Japanese Yen, the

Speaking to TTG about the trend, director overseas marketing business planning

ease of the Japanese visa application in

Tokyo is a perfect city for shopping, sightseeing and gourmet dining.

and promotion department, Hotel Granvia Kyoto, Shiho Ikeuchi said: “JNTO announced that

the last two years and also the govern-

the total number of international visitors to Japan from January to November 2015 was al-

ment’s initiative to drive more interna-

Japan is an ideal destination to take

most 18 million, a 47.5 per cent increase over 2014. This was primarily due to a weaker Japa-

tional visitors before the Olympics

advantage of the world’s sudden pen-

nese Yen and the relaxation of visa requirements.

in 2020.”

chant for experiential travel. Guests

Honing in on specific regions of the country, Hokkaido Tourism Organization also witnessed

According to Moesker, the other

can now experience the intricate and

significant growth in 2015, with manager of inbound promotion, Hokkaido Tourism Organiza-

trend currently being witnessed in

mesmerising world of the Ryokans – or

tion, Kazuhiko Yoshioka explaining to TTG: “In 2015 we welcomed a large number of visitors

Japan is the propensity of repeat

traditional Japanese inns.

from abroad. Every month the visitors increase by approximately 40 per cent from the same

travellers staying in the big cities for

month of the previous year and it is likely the total number of foreign visitors to Hokkaido for

a shorter period and instead spending

tional collection of experiences that

2015 will be around two million. Various projects are being implemented to encourage tour-

time exploring the unbeaten tracks of

Secret Retreats can offer guests to

ists to visit different destinations or travel during different season and we are also working to

the country.

Japan, the company’s, managing direc-

increase the number of guest rooms in Hokkaido.”

“Travellers prefer to combine a fa-

Japan’s major cities specifically have been welcoming an influx of foreign visitors recently

Speaking to TTG about the inspira-

tor, Stéphane Junca said: “Secret Re-

miliar and comfortable experience in

treats is still quite young, but 2015 was

according to director of sales and marketing, The Ritz-Carlton, Kyoto, Hirofumi Watanabe,

Tokyo with an adventurous trip out of

the year we received the most enquir-

who commented: “Kyoto in particular has high recognition around the world as a tourist

Tokyo,” Moesker told TTG. “Shangri-La

ies for Ryokans in Japan. In 2016, we

destination, and its tourism market has grown compared to last year. Our hotel’s sales have

Hotel, Tokyo provides a seamless tran-

aim to add a few more Ryokans to our

also grown significantly, especially among wealthy Western guests. We expect this trend to

sit to anywhere in Tokyo and Japan, as

collection, in less travelled areas rich in

continue in 2016.”

the hotel is conveniently located adja-

authenticity and the traditional ‘omote-

cent to Tokyo Station.“

nashi’ sense of hospitality, around

TRADITIONAL MARKETS WIDEN

Akita, Sendai or Kyushu.

Traditionally Japan’s tourism market has been predominantly ruled over by three main mar-

EXPERIENCE LIKE A LOCAL

kets; the cultural travellers, the shopping tourists and the corporate business visitor. Today,

As adventure travellers, luxury seekers

As Japan continues to grow in

as the industry grows in leaps and bounds, the long-established markets are expanding to

and repeat guests start playing a signif-

popularity, the destination is looking

welcome increasing numbers of luxury travellers and adventurous visitors.

icant role in shaping the industry, a new

to expand its horizons in tune with

desire to experience authentic Japan is

the rise in demand for experiential

being witnessed across the country.

travel and local authenticity.

Speaking to TTG about the consistency of traditional markets Ikeuchi said: “Cultural experiences and shopping were two key terms in 2015. Due to the government’s tax-free measures,

22 February 2016

ttgmena.com

SPOTLIGHT JAPAN

THE HEART OF TOKYO and reconfigure the

Starwood Hotels & Resorts has soft opened its first year-

apartments.

round ski resort in Japan, with The Westin Rusutsu Resort

The 50-unit property is located in the high-end

together with Qatar

Speaking exclusively to TTG, director of sales and marketing, The Westin Rusutsu Resort, Kuni Fujiwara

Takanawa, an area popular

commented: “It was a great start for us with powder snow

with senior management

on the ground. The Westin Rusutsu Resort is in the most

executives from

popular Rusutsu ski area and features an Onsen Spa within

multinational companies.

the property.“ According to Fujiwara, the hotel’s grand

The area has undergone

opening is currently scheduled for June 8, 2016, after a full

redevelopment in recent

renovation of the guest rooms and restaurants.

years and is now an

elebrating Japan’s

each of which will boast its

international business hub,

ancient onsen

own private onsen, making

(mineral hot spring)

the resort the first Aman

as Sony and Microsoft.

Commenting on the new

Investment Authority

property, CEO, The Ascott

(QIA) has acquired a new

Limited, Lee Chee Koon

property in Tokyo.

said: “Japan is an attractive

Operating as Somerset

destination for corporate

Shinagawa Tokyo since

and leisure travellers of

acquisition, the serviced

pro-business policies.

In addition to the domestic market, we expect to welcome more in-bound travellers.

tradition, luxury hotel

property to integrate

group Aman Resorts

mineral hot springs.

International is gearing

Home to an extensive

up for the scheduled early

Aman Spa, including two

2016 opening of the five-

open-air onsen, Amanemu

star Amanemu resort,

also has a restaurant

perched on the verdant

focusing on the region’s

signature wellness programmes and amenities, which are

rolling shores of Ago Bay,

gourmet heritage, a

known as the Bay of Pearls.

lounge, a library and a

“In 2016 we plan to actively introduce the Westin brand’s

“In the past two years,

perfect for this famed location,” Fujiwara told TTG. “In

asset enhancement

Japan saw record-breaking

addition to the domestic market, we expect to welcome

in 2016 to reposition

visitor arrivals.”

more in-bound travellers.“

residence is set to undergo

A PEARL OF THE ORIENT

opening in the famed Rusutsu region of Hokkaido.

residential district of

home to corporations such The Ascott Limited

NATURAL ASSET

The property will feature 24 suites and four villas

secluded lotus pond with a meditation pavilion.

ibar

February 2016

ttgmena.com

23

FOCUS ON AFRICA

COLOURFUL DIVERSITY

an unforgettable experience that makes them want to come back.”

CONSERVE, PROTECT AND PRESERVE One of the largest and more lucrative segments of the African tourism market remains its bountiful wildlife, safari and conservation sector.

Confirming this fact to TTG, managing director, Ashnil Hotels, Rajan Bhandari said: “Kenya’s image as the ideal wildlife destination is now gaining strength and traction. We feel the demand for milestone holidays such as the Kenyan Safari is recovering and trending.”

Conservation and safari tourism is helping Africa become self-sustaining and encourages community development and heritage preservation as well as creating more economic opportunities. Catching on to this concept, investment is being made in the segment as

With a profound ability to touch the soul of everyone who visits, Africa is a vibrant, loud and irresistibly upbeat destination currently inspiring investment and encouraging evolution. Emily Millett reports

marketing manager, AmaKhosi Safari Lodge, Esther Currie said: “Our owners are still very confident in our country and this year invested in a full refurbishment of the lodge and all the river suites.“ Indeed, this interest in conservation and wildlife tourism, is proving to be a major draw card for Middle Eastern

frica is naturally blessed

and Zambia made up the rest of the top ten competitive

opening up and we are seeing in-

guests to Africa as Tambrescu of the

with a vast, unique and

travel and tourism economies in the area.

creased visitors on business as op-

Namibian Tourism Board told TTG: “The

posed to the usual safari and beach

Middle East has started to discover

clientele.”

Namibia in the past years and come to

spectacular natural landscape and native wildlife,

TRENDING MARKET SEGMENTS

however the continent has not always

Offering such a diverse range of tourism options, Africa

And of course one of the key

had it easy with a multitude of chal-

has the potential to appeal to a wide variety of different

markets for Africa is the luxury or

animals we have here through land or

lenges standing in the way of its con-

market segments. Commenting on the increase in wed-

aspirational sector, with indulgent

air safaris.”

sistent evolution. However, today, as

ding and honeymoon guests, marketing manager, Azura

resorts proving a big hit with the

Africa continues to overcome these

Quilalea Resort, Mozambique, Salome Kgoale told TTG:

high-net-worth travellers. The lux-

obstacles with grace, the continent is

“Following the trends, we have introduced new packages,

ury inbound market to Africa is cur-

PEAKING MIDDLE EASTERN INTEREST

seeing a renewed interest in its tour-

including the early bird honeymoon special where honey-

rently showing a particular interest

And it seems it is not just Namibia that

ism product and is feeling positive

mooners get a free Platinum Package. This year we will

is seeing brighter sparks of interest

about the future.

also be adding wedding planners to our team.”

from the MENA region.

Namibia is enjoying a popularity

Meanwhile, Africa has also seen growth in family travel

visit because of the large variety of wild

Adamji of African Quest Safaris said:

spurt as regional and domestic opera-

and travel with children has seen a significant upswing in

“The Middle East market is important.

tions and marketing manager, Namib-

recent months, with hotels and tourism boards working to

The proximity to our region and excel-

ian Tourism Board, Africa and Middle

further target this market.

lent air connections can lend to growing

East, Nicolae Tambrescu told TTG: “Business was good in 2015 and Na-

Africa and Zambia where we are based,” said sales and

mibia enjoys 1.5 million tourist arrivals

marketing director, Chongwe Safaris, Zambia, Mindy Rob-

per annum, a number that increases

erts. “Having children’s rates and villas which can accom-

by 10 per cent yearly. Namibia also im-

modate intergenerational families certainly works in our

proved this year as a competitive des-

favour. We have great plans for this year including build-

tination, climbing 21 more places this

ing new photographic hideouts around camp.”

year in the World Economic Forum’s Tourism Competitive Index.”

The Middle East has started to discover Namibia.

“We are seeing more and more families travelling to

Surprisingly the leisure tourism segment is not the only

the leisure segment.”

Azura Quilalea Resort is so focused on the Middle East market that they recently hired Gulf Reps to promote them in the region as Kgoale explained: “Gulf Reps in Dubai, has been recruited to care for the Middle East market for Azura.”

one seeing a growth spurt, as managing director, African

in the global trend for experiential

The bi-annual Travel and Tour-

Quest Safaris, Tasneem Adamji commented: “In the last

travel as account manager, Fundu

As Africa hones its well-established

ism Report 2015 ranked Namibia as

five years Africa has also grown in the business segment

Lagoon Zanzibar, Mark Renshaw

wildlife tourism assets, and welcomes

the 70 most competitive tourism

particularly. Increased demand from corporates due to

said: “The luxury travel market is

growing and emerging markets into

economy out of 141 countries surveyed

increased investment in the region means that city hotels

focusing a lot more on experience

its rich and diverse fold, the continent

and the fourth most competitive in

are doing brilliantly well.”

led travel. Lodges in Africa, espe-

is seeing increased interest from un-

th

sub-Saharan Africa after South Africa,

cially rustic places like Fundu La-

expected markets including corporate

Seychelles and Mauritius. Kenya, Cape

Tony Sawe has also noticed this trend, telling TTG: “For

General manager, Palacina The Residence & The Suites,

goon must take advantage of their

travellers and visitors from the

Verde, Botswana, Tanzania, Rwanda

Africa in general and Nairobi in particular markets are

unique position and give the clients

MENA region.

24 February 2016

ttgmena.com

FOCUS ON AFRICA

PRESERVING NATURE

HOT NEW OPENING

MAGICAL EXPERIENCES

T

Marketing and public relations manager, The H Resort, Beau Vallon Beach, Anthony Perlman speaks to TTG about the new property’s plans for 2016

he Elewana Collection has been selected by the Loisaba Conservancy in Kenya, with the support of The Nature Conservancy (TNC),

to develop and manage the conservation park’s primary tourism assets, starting with the opening of a new luxury tented camp in March this year.

Loisaba Tented Camp will comprise four double South Africa is set to welcome its flagship Leeu Col-

vegetation.

rooms, one deluxe tented suite and two family tents,

At the centre of the

each made up of two double en-suite tents with

lection property, with the

working wine farm is the

shared verandas. An exclusive family residence will

opening of Leeu Estates in

refurbished 19 -century

offer three en-suite rooms complemented with a

Franschhoek scheduled for

Manor House with its six

shared private lounge, dining tent and private pool.

June 15 this year.

rooms and suites. An ad-

Located between the

th

In addition to its bar and restaurant facilities,

There are no rules at

experience harmony

The H Resort – any time

with nature in a beachside sanctuary.

ditional two rooms are

the property will boast an infinity pool, with views

of the year guests can

mountainside and river,

located adjacent to The

across the Laikipia Plains to Mount Kenya.

do as little or as much

just minutes from the vil-

Manor House, while the re-

The camp will also offer professional guiding

lage of Franschhoek, the

maining rooms, suites and

five-star boutique hotel

cottages are dotted among

features 17 well-appointed rooms, suites and cottages, as well as a spa, infinity

The traditional

as they want. With yoga,

feeder markets for

experiences around the area’s five safaris and an

spa, swimming and

the Seychelles are still

array of other activity options. Not least of all, the

tennis at their fingertips,

prevalent to this part of

the gardens, oak trees and

property will reflect The Elewana Collection and

alongside exotic island

the world, but there is

vineyards.

TNC’s commitment to the environment by limiting

daytrips and seven dining

increasing interest from

its ecological footprint wherever possible. TNC’s

venues – Mediterranean,

China, with charter

Many of the rooms have

swimming pool and fitness

their own terraces and

support at Loisaba ensures that the Conservancy

Japanese and Seychellois

flights planned for 2016.

centre, on 68 hectares

fireplaces, and all enjoy

delivers vital benefits and support for neighbouring

cuisine – there is much to

In addition to this, the

of vineyards, landscaped

vineyard and

communities, the wildlife and all Kenyans for the

please every palate. The

Gulf region is also on

gardens and indigenous

mountain views.

foreseeable future.

H Resort allows visitors to

the rise.

January 2016

ttgmena.com

25

ANALYSIS CRUISING

NEW HORIZONS With the cruise sector growing at a serious pace both regionally and globally, the industry’s heavyweights speak to Panayiotis Markides about what passengers can expect this year

Q&A

and North Africa, to provide the best ex-

CLICK TO READ THE FULL INTERVIEW

perience possible for our guests.

TTG: What exciting features do your vessels and itineraries boast?

General manager – Northern Europe/ Middle East and Africa, Norwegian Cruise Line, Nick Wilkinson

Our four new ships will have features never before seen on a cruise ship, such as the first IMAX cinema theater at sea on the Carnival Vista and Pepper, the world’s first robot that reads the main human emotions, on AIDAprima. AI-

CLICK TO READ THE FULL INTERVIEW

Senior vice president and chief communications officer, Carnival Corporation, Roger Frizzell

O

ur 14 modern ships sail the Middle East, the Mediterranean, the

Baltic Sea, Northern Europe,

DAprima will be the first cruise ship to

the Atlantic, Canada and New

be outfitted with dual fuel engines and

England, Bermuda, the Baha-

can be powered almost emissions-free

mas, the Caribbean, the Pan-

with liquefied natural gas (LNG) at sea

ama Canal, South America, the

and in port. Some of our most exciting

Mexican Riviera, Alaska, Hawaii

itineraries include our world cruises.

(year-round from/to Honolulu

Costa Luminosa just set sail on a 108-

aboard Pride of America), India,

from Buenos Aires and Rio de

day around-the-world cruise which will

South East Asia, Australia and

Janeiro, visiting various ports in

stop in Dubai among many other ports

New Zealand.

Brazil and Uruguay.

of calls. With ten brands, 99 ships and

We are very excited about

In terms of itineraries, our US-

over 700 destinations, there is a perfect

Norwegian Star’s new itinerar-

flagged ship Pride of America sails

itinerary for all travellers.

ies for the 2016/2017 winter

unique seven-night Hawaii-cruises

season departing from Bar-

from/to Honolulu year-round

celona, Civitavecchia (Rome),

which offer a maximum of time

Dubai, Singapore, Hong Kong,

in port to explore the beautiful

Sydney and Auckland, marking

Hawaiian archipelago. On her nine-

our return to the Asia and Aus-

night Baltic cruises from Copen-

tralia regions for the first time

hagen in the summer, Norwegian

since Norwegian Wind autumn/

Star includes an overnight stay in

TTG: Please share your latest and most exciting news with our readers.

TTG: Is the MENA market important

Carnival will launch four new ships in

winter 2001/2002 and first ever

St. Petersburg, giving guests the

for you? How are you capturing

2016 across four of our global cruise

visits to the Gulf and India. We

opportunity to see all the splen-

brands – Carnival Vista for Carnival

have also expanded our pres-

dour of the imperial capital of Rus-

Cruise Line; ms Koningsdam for Hol-

ence in South America where

sia in two days and add in a ballet

land America Line; AIDAprima for AIDA

Norwegian Sun will not only

performance or folklore show at

This market is very important to Carnival Corporation and

Cruises; and Seabourn Encore for Sea-

sail alternating cruises around

night. Glaciers and wildlife in abun-

its brands. Eight of our ten brands will be sailing to the

bourn. We also intend to launch the first

Cape Horn between Valparaíso

dance can be experienced onboard

MENA market in 2016, and we are always evaluating new

world-class, multi-ship domestic cruise

(Santiago de Chile) and Buenos

Norwegian Pearl, Norwegian Jewel

ports in all regions of the world, including the Middle East

brand in the Chinese market.

Aires but add in new cruises

and Norwegian Sun.

this market??

26 February 2016

ttgmena.com

ANALYSIS CRUISING

Managing director, Luxury Cruise Portfolio (Crystal Cruises GSA – GCC region), Daniel Essex

Chief executive officer, CruiseXplore, Lakshmi Durai

River Cruises offer their first

The MENA cruise sector is continuing to grow

sailing aboard the Crystal

and the awareness of cruising is increasing

Mozart roundtrip from Vienna.

amongst Middle Eastern guests every year.

This is the first of five river

The recent trend in the MENA cruise sector

boats to be launched over the

is booking online. With the increase in repeat

next two years. In 2018/19

guests cruising every year, the online cruise

Crystal Exclusive Class ships will

bookings are growing. This is the reason we

be launched, the two ships will

have recently launched our cruise special online

offer more space per passenger

booking site cruisexplore.com. CruiseXplore is

than any other ship afloat.

the cruise specialty online platform dedicated to

Weighing in at an impressive

vacationers in the Middle East.

100,000 tonnes, these ships will only carry 1,000 guests.

Online cruise bookings are growing.

Equivalent ships cater to more

outdoor spaces, when Celebrity

Our news is huge.

December 2015 with

than 4,000 guests, they are

A year ago Crystal

the Crystal Esprit.

also the first cruise ships to

Cruises offered two

The Crystal Esprit is

offer private residences on

ships, the Crystal

sailing roundtrip from

board. Additionally, Crystal Air

Symphony and the

the Seychelles for the

Cruises will launch in 2016/17

Crystal Serenity. In

winter months and then

with the confirmed purchase

In addition to being innovative in adding new

March of 2015, Crystal

moves to the Adriatic

of a Boeing 777 – with an all

features to their new built ships, cruise lines are

artistic elements, a large, outdoor

Cruises was purchased

in the summer. The

business class configuration

also bringing in these new innovative features to

film screen and soundscape will

by Genting Group, who

exciting news is that

for just 60 passengers, as well

their older ships as well. Celebrity Cruises recently

highlight this space, which fuses

stated upon purchase

at the end of 2016,

as a Dreamliner – with an all

announced making more upgrades to two of their

movies with unique food experi-

that they would invest

beginning of 2017,

business class configuration for

ships, with a series of exciting refreshes that will

ences and significant renovations

in the growth of Crystal

she will offer three,

80 passengers. These aircraft

elevate the modern luxury experience onboard. As

to the ships’ Penthouse and Royal

as a lifestyle brand. To

ten-night itineraries

will be offering 14 night and 28

the first cruise line to offer a spacious lawn of real,

Suites. Celebrity Summit will fol-

this end, Crystal Yacht

roundtrip from Dubai.

night itineraries as well as being

growing grass on the top decks of its ships, Ce-

low with a similar scheduled dry-

Cruises launched in

In July of 2016, Crystal

available for charter.

lebrity will expand its lineup of modern, luxurious

dock in March of 2016.

Q&A

Infinity receives a new Rooftop Terrace venue – the first in Celebrity’s fleet – during a scheduled drydock. Featuring chic, com-

General manager – Middle East, Royal Caribbean Arabia – Safeen Tourism, Mohamed Saeed

fortable furniture and unique

Director, corporate communications, The Oberoi Group, Silki Seghal

Caribbean destinations as well, which Royal Caribbean Interna-

The Oberoi Group operates The Oberoi Zahra, Luxury Nile Cruiser and

tional is always keen to serve with the best destinations in both

the recently fully refurbished The Oberoi Philae, Luxury Nile Cruiser

Europe and the Caribbean. This year, Royal Caribbean Interna-

in Egypt. The group has been consistently recognised as amongst the

tional’s newest ship and the largest ship in the world, Harmony

best in the world, and the luxury cruisers continue this tradition to

of the Seas, will start her inaugural season from Barcelona,

offer travellers an unparalleled experience with the highest standards

doing seven-night western Mediterranean itineraries.

of luxury and hospitality on the Nile.

TTG: What new experiences can

the River Nile, as they experience the legendary Oberoi service and

Guests onboard both the cruisers are treated to unrivalled views of

TTG: What trends are you witnessing in the MENA cruise sector??

passengers look forward to?

explore 5,000 years of Egyptian culture.

The Oberoi Zahra, Luxury Nile Cruiser’s 25 luxury cabins and two luxury suites offer amongst the most spacious accommodations on the

Quantum Class, Royal Caribbean International’s newest and

Nile. The luxury suites feature the additional amenity of a separate liv-

most advanced ship class, introduced game-changing technol-

ing room and an attached terrace with a Jacuzzi.

ogy to the cruise experience such as VOOM – the fastest In-

Adding to the group’s presence on the Nile, The Oberoi Philae,

In the MENA region, the cruise sector

ternet at sea, which allows guests to stay connected to family

Luxury Nile Cruiser includes 22 luxuriously appointed cabins and suites

has developed a lot in the last [few]

and friends back home and stream and upload video content.

that feature French windows offering picturesque views of the river,

years from the developments done

Virtual balconies for those booked in interior staterooms, give

and the latest technologies, including high speed WiFi.

on cruise terminals across the region

guests a room with a view. Technology is at the forefront of

to the increase in cruise awareness

entertainment in the venue Two70, where the most complex

rience Egypt at a leisurely pace while luxuriating on board. The Oberoi

amongst MENA travellers. We are

seamless video projection system on the high seas, trans-

Zahra offers five and seven night itinerary options; while The Oberoi

witnessing an increase in demand

forms the room’s three storey signature floor-to-ceiling glass

Philae offers four and six night itineraries on the Luxor – Aswan route.

on the European itineraries and the

walls into an expansive ambient surface called Vistarama.

February 2016

ttgmena.com

The itineraries are designed to allow guests the opportunity to expe-

27

AWARENESS CULTURAL TRAVEL

EYE-OPENING ESCAPADES

General manager, the UAE, Oman, Qatar, Iraq and Afghanistan, Kanoo Travel, Sunil D’Souza

Kanoo Travel recommends the following destinations for cultural travel.

Egypt Luxor is considered to be the ‘world’s greatest open air museum’ and it is home to some of the most interesting, biggest, and most beautiful temples in all of Egypt.

Some of the sights you must not miss are the Ramesseum, Goornah, Deir-el-Bahari, and Medinet Habu on the West bank; and Karnak and Luxor on the East bank.

Sharm El Sheikh is very popular among divers since it is one of the most impressive diving spots in the world and it is also popular among package holiday travellers. Sharm has

With an abundance of culture on offer, the MENA region welcomes travellers with open arms, as Natalie Hami discovers

a great combination of desert and sea, which makes a very unique landscape not found in many places in this world Aswan presents an environment that besides being hot and dry in nature, it is full of culture, Egyptian history, monuments, and a thriving market life. Not to miss are Abu Simbel, the Philae Temple, Elephantine Island, and more.

Cairo, the capital of Egypt, is home to a variety of high

General manager, Abercrombie & Kent (A&K), UAE, Debbie Duncan-Studart

profile and low profile sights that range from the historic to the cultural, social, and even revolutionary.

Obviously, you should not miss the Giza Pyramids and the Sphinx. There are also more pyramids to visit, like the Stepped Pyramid, the Bent Pyramid, amongst others.

Enjoy an adventurous rollercoaster dune bash across the mysterious dunes of Dubai in a 4x4 vehicle and

Saudi Arabia The Kingdom is finally opening up, albeit

for thrill-seekers try out adrenaline rushing activities

cautiously, to Western and also non-Muslim travellers,

in the form of quad biking or sand boarding. A trip to

who are received with the usual warm hospitality so long

Dubai would not be complete without a desert camel

as they abide by Islamic rules and laws.

ride with the aid of a Bedouin guide.

Independent trips are rarely possible, entry permits are not easy to obtain, and even traditional tourism is

Retail therapy: When it comes to retail therapy, you

virtually non-existent because of a lack of infrastructure.

are spoilt for choice. Dubai Mall is extravagant in

Tourists are a rare sight in the capital and even more so

everything from its 1,200 shops to its indoor aquarium

in Jeddah.

and 160 food outlets. Every brand conceivable has

‘Kanoo Holidays’ division distributes leisure and

made its presence here including a Gold Souk. If you

travel related products to the travel industry and has

TTG: What do you believe

experiences does

are tired of shopping, visit other attractions in the mall

exclusive partnerships with leading international leisure

are the key elements to

Abercrombie and Kent

such as the Dubai fountain, Burj Khalifa Observatory,

related products.

having a true cultural

offer travellers to the

Dubai Aquarium and Ice Rink.

experience within a

UAE?

particular destination?

Take to the skies with a Bond-style helicopter The UAE does not do shy

flight: Take in the landmarks of Dubai from dizzying

At A&K we believe one of

and retiring, which is part

heights and view the world famous Burj Khalifa and

the best ways to have a

of its charm and why we

Burj Al Arab together with the spectacular Palm

true cultural experience is

love it. We can arrange a

Jumeirah. Then dash off for an extravagant afternoon

to really get under the skin

plethora of activities in

tea at Skyview Bar which is located at the pinnacle of

of a country, and delve off

Dubai, here are just a few to

the seven-star sail-shaped Burj Al Arab.

the beaten track. Our guides

whet the appetite.

can take guests to places

The Essence of Arabia: We recommend finding the

otherwise closed to the

Desert adventure: Anyone

true Arabia in the Bastakiya Quarter in Bur Dubai

public and introduce them

visiting Dubai should not

which gives a glimpse into Dubai’s traditional roots. It

to people who can give an

miss the opportunity to

has been declared a conservation area and no vehicles

incredible insight into a

enjoy a desert safari. Head

are allowed. Walking tours are arranged regularly in

country.

off in Land Cruisers into

the mornings where a walk down the narrow alleys will

the stunning sand dunes

give you a peek into the restored buildings. Visit Basta

TTG: What exciting and

of the Arabian Desert and

Art Café and the nearby galleries then head off to the

eye-opening cultural

say goodbye to the city.

glittering Gold Souk.

28 February 2016

ttgmena.com

PEOPLE ON THE MOVE OLIVIER GRANET

HOTEL MANAGER

Set to be leading the

Regional vice president – the

continued development of

UAE and general manager,

all the wellness facilities at

Fairmont Dubai, Robert-Jan

Millennium Resort Mussanah is Sarah Middleton as its new spa manager.

With 20 years’ experience of both working and teaching in the health and beauty industry, Middleton is perfectly positioned to take charge of the Omani property’s extensive health and fitness facilities.

Woltering has appointed Omar Souab as hotel manager of Fairmont Dubai.

Souab will carry out the responsibilities of hotel manager, overseeing the overall operation, performance, as well as supporting the strategic vision of Fairmont Dubai, the company’s flagship hotel in the heart of the city.

MANAGING DIRECTOR AND CHIEF OPERATING OFFICER

AccorHotels has announced the promotion of Olivier Granet as its new managing director and chief operating officer for the Middle East.

Granet was previously senior vice president of development for the company.

Since moving to Dubai in 2011, Granet has overseen the signing of over 70 new partnership agreements across the region.

ELIZABETH QUIZON

CARLTON HOTELS, DUBAI

SPA MANAGER

ACCORHOTELS MIDDLE EAST

OMAR SOUAB

FAIRMONT DUBAI

MILLENNIUM RESORT MUSSANAH

SARAH MIDDLETON

CLUSTER REVENUE DIRECTOR

Taking up the helm of cluster revenue director of the Carlton Hotels in Dubai, including the newly re-branded Carlton Palace Hotel and Carlton Tower Hotel in Dubai is Elizabeth Quizon.

Having majored in management, Quizon boasts a degree in business administration. During her career she has worked in the Philippines and Bahrain before relocating to Dubai in 1996.

If you have recently been promoted or appointed key staff, please visit our website...

hotel manager at Crowne Plaza Abu Dhabi Yas Island, Rami Serhal has been promoted to cluster general manager of Crowne Plaza Abu Dhabi Yas Island and Staybridge Suites Yas Island.

With over 15 years of hospitality experience, Serhal began his hospitality career at the InterContinental Phoenicia, as assistant front office manager.

Wassim Tarabay has been appointed to serve as the general manager of Radisson Blu Hotel Riyadh.

Assuming the role with more than 17 years of hospitality industry experience, Tarabay will manage the overall operation of the 294-room hotel, leading the sales team to maximise revenue, achieve overall profitability and deliver quality service.

Prior to his new post, he served at the Symphony Style Hotel Kuwait.

February 2016

CLUSTER GENERAL MANAGER Vice president of operations, Hilton Worldwide – Egypt and Levant, Christian Muhr has announced the appointment of Soha El Torgoman as cluster general manager for the Ramses Hilton and also Hilton Cairo World Trade Center Residence.

She joins the Ramses Hilton with more than 35 years of experience in the hospitality industry and most recently was general manager of Hilton Hurghada Resort.

ttgmena.com

THE ST. REGIS ABU DHABI

Moving up from his role of

HOTEL MANAGER

MOUSTAFA SAKR

SOHA EL TORGOMAN

RAMSES HILTON AND HILTON CAIRO WORLD TRADE CENTER RESIDENCE

CLUSTER GENERAL MANAGER

WASSIM TARABAY

RADISSON BLU HOTEL RIYADH

CROWNE PLAZA ABU DHABI YAS ISLAND AND STAYBRIDGE SUITES YAS ISLAND

RAMI SERHAL

GENERAL MANAGER Playing an integral role in the development of the hotel, The St. Regis Abu Dhabi has welcomed Moustafa Sakr as its new general manager.

Sakr joined the hotel in 2011 as one of the founding members of the preopening team as deputy general manager.

Prior to joining the St. Regis, he worked with a variety of hospitality groups

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PICTURE PERFECT A total of 15 women from across the GCC take part in a hike to conquer the summit of Jebel Shams, organised by Oman Ministry of Tourism with Al Jebal Al Hajariya Travel and Tourism (Husaak Adventures).

Sir Bani Yas Island welcomes a baby llama to its extensive wildlife family. The baby is the first of its species to be born on the island.

Mafraq Hotel Abu Dhabi celebrates UAE Natioanl Day by hosting various activities such as a dog show organised by the K9 Security Inspection Department of the Abu Dhabi Police.

Expat ladies hold their annual bazaar for the first time in Abu Dhabi at the Millennium Corniche Hotel, offering visitors clothes, handicrafts, jewellery, cosmetics and much more.

Qatar Airways and Qatar Duty Free congratulate Novak Djokovic, winner of the annual men’s international tennis tournament held at Khalifa International Tennis and Squash Complex, Qatar.

Emaar Properties marks the occasion of UAE National Day with a colourful spectacle that underlines the values of solidarity and brotherhood, and defines the UAE as ‘Home to the World’, with its annual The Parade – Downtown Dubai event.

Emirates Airline unveils a massive Real Madrid decal on one of the airline’s A380 aircraft, celebrating the carrier’s sponsorship of the football club.

Picture perfect for more news visit: www.ttgmena.com

30 February 2016

ttgmena.com

A visual tour of recent events in the region...

SOCIAL HUB

SOCIAL MEDIA HIGHLIGHTS: HOLIDAY INSPIRATION

Our Team

With February already here, it’s now time to plan ahead and begin thinking about what to book and where to visit during the summer holiday period. Below we have collated some inspirational Tweets to point you in the right direction.

GENERAL MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003

‘Cyprus’visitcyprus @ visitcyprus If you haven’t been to the #villages; then you’ve never met the real heart of #Cyprus

EDITOR Natalie Hami NHami@ttgmena.com D: +357 24 803022 MEDIA REPORTER Panayiotis Markides PMarkides@ttgmena.com D: +357 24 803024 DIGITAL CONTENT CREATOR Tatiana Tsierkezou TTsierkezou@ttgmena.com D: +35724803021 CREATIVE DIRECTOR Edward Beales SENIOR DESIGNER Maggie Basdermadjian

Explore the Barzan Towers; a number of watchtowers that were used to defend #Qatar in the 19th century #VisitQatar

Jordan Tourism Board ‫@‏‬ VisitJordan Hope your troubles Float away this weekend! Happy weekend!

Photo at the Dead Sea via @ HazemJweinat #GoJordan

E-COMMERCE MANAGER Panayiotis Philippou PPhilippou@ttgmena.com D: +357 24 803008 E-COMMERCE EXECUTIVE Marina Drakou Mdrakou@ttgmena.com D: +357 24 803077 ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074 Marianne Shokry MShokry@ttgmena.com D: +357 24 803012 Maiju Vaananen MVaananen@ttgmena.com D: +357 24 803010 Elaine Hockley EHockley@ttgmena.com D: +357 24 803011 CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002 ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026 CREDIT CONTROL Stala Antoniades SAntoniades@ttgmena.com D: +357 24 803015 HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas.com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138 TTG Worldwide Titles* TTG Middle East & North Africa operates under a licence from TTG Media Limited in the UK

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‘Sentosa’ AirAsia @AirAsia Sentosa Island - there’s much to enjoy on this island of fun! Book your island getaway! #Singapore

Downtown Dubai @MyDowntownDubai #OnlyInDubai You can enjoy an ice-rink in the desert. #SkatesOn @DubaiIceRink

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EMIRATES GRAND SPA ADOPTS ELEMIS THERAPIES KYOTO: A KEEN EYE ON POTENTIAL THE ST. REGIS DUBAI WELCOMES LAUNCH OF BLISSFUL IRIDIUM SPA

Sharjah Tourism @sharjahtourism Take a glimpse into civilization along with collections from Umm Al Quwain Museum at #Sharjah Archaeology Museum.

OMAN CONVENTION & EXHIBITION CENTRE TAKES PROMOTIONAL CAMPAIGN TO CANADA

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PARK HYATT ABU DHABI HOTEL AND VILLAS TO HOST WEDDING SHOWCASE

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• DESTINATION ABU DHABI • UPDATE TURKEY • ON LOCATION SWITZERLAND • SPOTLIGHT HONG KONG • FOCUS ON EGYPT • ANALYSIS TRAVEL TECH February 2016

Abercrombie & Kent ‫@‏‬ AKTravel_AU Lose yourselves in the medina of Fes & explore its colourful souks #Morocco #ValentinesDay

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