February 2017 by TTG MENA

T H E B U S I N E S S O F S E L L I N G T R AV E L

Spotlight JAPAN The perfect balance of old and new

Exclusive INTERVIEW Yemen Tourism Promotion Board

DISTINCT CHARM With their compelling campaigns, strong brands and impressive tourism portfolios in tow, the UK & Ireland work to further entice the fruitful MENA market

FEBRUARY 2017

ISSUE 303

Destination QATAR Brilliant initiatives boost numbers

Update BAHRAIN On the path to tourism success

CONTENTS > YOUR GUIDE 04

NEWS & CALENDAR

INTERVIEW

PROFESSIONAL TRAVELLERS orking in the travel industry really does, unsurprisingly, make you a professional

traveller.

DESTINATION QATAR

I noticed this on a recent trip to the UK, as I checked in at Larnaca International Airport and

16 18 20

seamlessly walked through the gates with my

UPDATE BAHRAIN SPOTLIGHT JAPAN ON LOCATION UK & IRELAND

awkwardly fiddling about with their paper passes,

February issue of TTG MENA. Peruse

I felt privileged. Privileged because my job often

these wonderful pages for reports on

allows me to travel and experience the many

Qatar, Bahrain, Japan and UK

fascinating wonders of the world, and privileged

& Ireland, and familiarise yourselves

because I now know of the appropriate gadgets,

with the very latest travel

tricks of the trade and shortcuts to make a journey

trade news!

easy, stress-free and enjoyable.

A LETTER FROM...

digital boarding pass. Looking at those around me

I also find it intriguing how technology is ever-

PEOPLE ON THE MOVE

I hope you enjoy it!

developing to cater to our needs while we’re travelling to other countries and cities, with new

apps and initiatives to help us navigate our way

PICTURE PERFECT

around unfamiliar airports and places. Isn’t our industry just wonderful?

Anyway, let me cut to the chase. Welcome to the

SOCIAL HUB

February 2017

ttgmena.com

Tatiana Tsierkezou

TTG MENA Editor

NEWS

Exhibition

NEW BAHRAIN-BEIRUT FLIGHT SCHEDULE

Calendar FEBRUARY 7-9 IBTM Arabia, Abu Dhabi, the UAE www.ibtmarabia.com

Rixos Bab Al Bahr has officially launched its state-of-the-art

FEBRUARY 22-24 Connect, Ajaccio, Corsica www.connect-aviation.com •

Inferno Night Club.

MARCH 8-12 ITB Berlin, Germany www.itb-berlin.de/en •

Guaranteed to create unforgettable, entertaining evenings in Ras Al Khaimah, every Thursday ladies visiting

In mid-January, Gulf Air

Beirut at 14:10, while the return

modified its daily flight schedule

flights depart Beirut at 14:55,

to and from Beirut, Lebanon.

arriving in Bahrain at 19:05.

The airline’s schedule now

“Our new flight timings on

the club can enjoy unlimited free

includes Thursday departures

Thursdays and Saturdays

from Bahrain at 17:10, arriving in

cater to weekend passenger

beverages until 23:30,

Beirut at 19:50. The return flight

movement between the GCC,

is now scheduled to depart

Bahrain and Beirut, giving

while on Fridays, guests will

Beirut at 20:35, arriving in

travellers more convenient

Bahrain at 00:45.

travel times and better

enjoy special themed nights.

MARCH 29-31 COTTM, Beijing, China www.cottm.com • APRIL 4-6 The Hotel Show Saudi Arabia, Jeddah, KSA www.thehotelshowsaudiarabia.com •

Furthermore, the carrier’s

connectivity across the region,”

Saturday flights now depart

stated chief commercial officer,

Bahrain at 11:30, arriving in

Gulf Air, Ahmed Janahi.

BLOSSOMING SECTOR

MARCH 14-16 MITT, Moscow, Russia www.mitt.ru/en-GB •

•

TTG MENA will be available at these shows

HOSPITALITY GEM IN CASABLANCA

Last year, Saudi Arabia’s tourism sector witnessed major growth during the Umrah season and other

Hilton Worldwide and Group

religious celebrations, as reported by Elaf Group.

Sadiki have signed a management

Hotel occupancy rates across the country

Worldwide, Carlos Khneisser commented:

rose significantly, while a five per cent increase

Hilton Garden Inn Casablanca Sidi

“Casablanca is a market we’ve been looking at for

in Umrah pilgrims has been estimated by recent

Maarouf in Morocco.

some time and we’re confident that we’ve now

Construction of the property is

identified the right partner and the right location

“This spike in visitors showcases the country’s

scheduled to begin this year, with

for our debut property. Sidi Maarouf is rapidly

position as the world’s premiere religious tourism

its official opening date scheduled

establishing itself as not only the gateway to the

site. We continue to support this by providing

for 2021.

city centre, but as a significant business district in

the highest quality of services and packages that

The hotel will boast 118 guest

address the market needs,” said CEO, Elaf Group,

rooms, as well as three dining

Ziyad Bin Mahfouz.

options and 300m of event

mani budget airline,

catering to passengers

their flights with SalamAir

Salam Air, is now

travelling with up to 20kg

and benefit from the

officially issuing

of checked baggage plus an

choices we offer. We see

tickets for flights from Salalah

additional seven kilograms

ticket purchase as the

to Muscat, which began

of hand baggage; and

beginning of our customers’

on January 30, as well as

‘Flexi’, including all the

journey with us – a journey

flights from Muscat to Dubai,

advantages of the ‘Friendly’

that although low in cost,

beginning in mid-February.

package, with added

meets the very highest

priority check-in.

international standards

Delighted with the

near the interchange between three main

space. It will be part of a mixed-

highways, the N11, A7 and A5, making it ideal for

use development, with a 550m

travellers wishing to explore both Casablanca and

ballroom and Moroccan-oriental

greater Morocco.

in safety, security and

including the airline’s lowest

achievement, CEO, Salam

fare family, ‘Light’, designed

Air, François Bouteiller

for passengers only requiring

noted: “Travellers in Oman

offering other optional

hand baggage; ‘Friendly’,

and Dubai can now book

budget friendly services.

customer service.” Salam Air will also be

4 February 2017

its own right.” Hilton Garden Inn Sidi Maarouf will be located

LOW-COST, HIGH-QUALITY

Three key fare options

Vice president development, MENA, Hilton

agreement for the brand new

tourism reports.

are available to travellers,

restaurant also to be built in the vicinity.

ttgmena.com

NEWS

NEW TECH ALLIANCE

SECOND VENTURE BOOSTING IN LARNACA TOWN FREQUENCIES

Akbar Travel

einforcing its presence in Cyprus, the Rezidor Hotel

Enhancing its connectivity

boosts seats between

has chosen Sabre

Group has shed light on its second Radisson Blu-

to the KSA, Etihad Airways

the two cities to 10,600.

Corporation to

branded property in the coastal town of Larnaca.

recently added a third daily

The Abu Dhabi carrier’s

service to its Abu Dhabi-

codeshare partner, flynas,

Riyadh network.

will continue to operate a

streamline its

Set to open in 2019, the Radisson Blu Conference and

customer experience

Airport Hotel will represent the island’s first airport hotel

and support its

and conference centre. The property will stand a mere

strategic expansion

three kilometres from Larnaca International Airport and

are perfectly timed, granting

across the GCC.

will comprise 180 rooms, extensive meetings and events

passengers the opportunity

schedule was chief strategy

facilities, a spa, a gym, a tennis court and swimming pools.

to spend full days in either

and planning officer, Etihad

Executive vice president and chief development officer,

city, while those arriving in

Aviation Group, Kevin

Rezidor Hotel Group, Elie Younes declared: “The airport

Abu Dhabi can also make the

Knight: “The extra flights

The travel company plans on investing in new

The new, late night flights

daily flight on the route. Enthusing on the updated

technology, including

when expanding in the region,”

hotel and conference centre will provide a differentiated

most of more connections

will cater to the strong

mobile, online, data

stated founder and chairman,

business opportunity, distinct from the island’s traditional

and early morning services to

demand between the two

and automation

Akbar Travel, K.V. Abdul Nazar.

leisure segment.”

Europe, North America and

capital cities, and bring

the Indian Subcontinent.

our global network closer

capabilities, to offer

Commercial director for GCC

a more personalised

and global partners, Sabre Travel

travel experience to

Network Middle East, Ramzi Al

its customers.

Qassab also noted: “The regional

“Sabre’s global

travel industry is rapidly evolving,

expertise, extensive

driven by changing consumer and

knowledge and

traveller expectations, and the

understanding of the

availability of new technology.

dynamic global travel

Agencies looking for long-term

eco-system helped us

sustainable growth need to

take the right steps

understand these changes.”

The change in the

It will provide a differentiated business opportunity.

February 2017

ttgmena.com

frequency of flights now

to Riyadh over our Abu Dhabi hub.”

NEWS

SKI HAVEN FOR GCC

FOCUS ON NEW BRANCH TRAVEL TECH IN OMAN The Arabian Travel Market (ATM) 2017 will showcase innovations in travel technology that are influencing the industry. In Colliers International’s recent

‘Tourism and Technology Trends’ report, five trends that are currently driving the industry have been identified: biometric-enabled lovenia, one of Europe’s most lush destinations, has kicked off its ski

baggage solutions; cloud passports;

season and is promoting its tempting offering to the GCC.

personalised travel; spontaneous

Dollar Rent A Car has an-

million passengers every

travel applications; and virtual

nounced the opening of a

year, so this is indeed the

reality travel.

new branch in Oman, ser-

perfect opportunity to get

vicing customers at Muscat

a share of these passen-

International Airport.

gers,” said general man-

Approximately eight hours away from the Gulf, Slovenia’s ski centres are nestled in the midst of diverse terrain, offering ski slopes of various difficulties for experienced skiers, beginners and children. Over 300km of slopes across various terrains await skiers, while more

Major hotels are also capitalising on technology. Marriott International has

than 40 contemporary Slovenian ski centres, with ski schools and trained ski

popularised virtual reality travel with

instructors speaking multiple languages, guarantee memorable experiences.

its Travel Brilliantly campaign, while

departing from the air-

UAE and Oman, Marwan

GCC travellers can opt for an exclusive SkiPass ticket, giving them access

Dubai’s Emaar Hospitality introduced

port can benefit from the

Al Mulla.

in-room iPads.

premium fleet service and

to all Slovenian ski resorts. Kravesc Ski Centre, located an hour away from Ljubljana, offers more than

Passengers arriving and

ager, Dollar Rent A Car,

Agents, available

ATM 2017’s Travel Tech theatre

competitive prices on offer.

24-hours a day, will assist

30km of prepared pistes. Vogel Ski Centre, another popular skiing spot in the

will focus on experiential travel and

“Muscat International

customers in choosing the

heart of the Triglav National Park, offers an idyllic setting of Lake

will welcome over 70 tech travel

Airport is expected to have

most suitable vehicle for

Bohinj, while Kranjska Gora has been ranked amongst the top 50 ski

exhibitors.

a capacity to handle ap-

both business and leisure

proximately more than 12

purposes.

destinations worldwide.

February 2017

ttgmena.com

INTERVIEW

Yemen

LAND OF TREASURES

TTG: In its glory years, what were Yemen's outstanding points of touristic interest? Yemen, as whole, is considered a tourism destination. It is a land where everything is history, and every single part of this authentic country narrates a story of its own. Yemen is the original Arabia and the most ancient of all civilisations in the Arabian Peninsula. It is the crossing point of trade between Asia, Africa and

As Yemen continues to suffer at the hands of war, which has brought forth the destruction of some of the country’s most significant heritage sites, head of foreign press, Yemen Tourism Promotion Board, Mohammed Al-Hindi talks exclusively to Emily Millett about the importance of preserving the destination’s unique and authentically Arabian history

Europe, and the ancient historical trade route of Frankincense. The ancient Romans called Yemen the ‘Arabia Felix’, which means the ‘Happy Arabia’, as it was the place where you could always feel peace and happiness. There are many outstanding points of touristic interest in Yemen, but the main destinations are the Old City of Sana'a, an architectural masterpiece, which has been inhabited since the 5th century BC and was classified by UNESCO as one of the World Heritage Sites in the year 1986; the Historical Town of Shibam Kawkaban, which is more than 800 years old; the Ancient Archaeological Town of Barakish ‘Yathill’, founded in the 6th Century BC as the capital of the great Kingdom of Maeen and characterised by its 2,500-year-old wall and temple which, according to archaeologists, was dedicated to the god Athtar; and the Ancient Great Dam of Marib – the oldest dam in the world at 2,800 years old. [Other points of outstanding interest include] the Ancient Town of Marib; the Historical Town of Serwah; the Historical town of Zabid; the Ancient Architectural City of Shibam Hadramout; and Socotra island – one of most important worldwide islands in terms of biodiversity, the 10th richest island of endemic species that cannot be found anywhere else on the Earth and the biggest island in the Middle East. It is hard to mention all of Yemen’s tourism attractions, but it is worth mentioning the high mountains of Yemen which include the mount of Prophet ‘Shu'aib’, the highest peak in the Arabian Peninsula, as well as the long coastal areas, archipelagos, valleys, forests, the wonderful handicrafts, costumes, traditions, beaches, natural therapeutic baths, landscapes, culture and natural protected areas.

Yemen, as whole, is considered a tourism destination. It is a land where everything is history, and every single part of this authentic country narrates a story of its own. 8

February 2017

ttgmena.com

Yemen TTG: How important it is for a country like Yemen to have these tourist sites?

According to statistics, 75 highly important sites were bombarded by the airstrikes, more than half

INTERVIEW (YTPB), have organised three demonstrations. One of them was in front of the UNDP office

of them are totally destroyed with a destruction

in Sana'a, while the others were in both the

These sites are part of Yemen's unique identity. Every

percentage of 60-100 per cent, while the others

Old City of Sana'a and the Historical Town of

site is a living witness of different historical, cultural

are partially destroyed. The list includes World

Shibam Kawkaban, condemning the targeting of

and political eras, and the destruction of these sites

Heritage Sites, archaeological towns and historical

UNESCO World Heritage Sites. In addition to press

will erase a part of this unique identity.

cities like the Old City of Sana'a, Barakish, Serwah,

conferences and statements of condemnation, a

Shibam Kawkaban and Zabid, in addition to

photo gallery was published, along with a special

economy is tourism, which supports the country

archaeological, historical and religious monuments

edition of the Tourism Magazine devoted to

financially and provides jobs, but unfortunately

like castles, forts, palaces, ancient buildings,

revealing the bombarded archaeological, historical

all tourism jobs are now gone since March 2015.

museums, ancient mosques, tombs, domes and

and touristic sites. We are trying our best to keep

Tourism facilities are either closed or destroyed by

shrines. While the list of tourism facilities indicates

Yemen in the minds of the public to overcome the

airstrikes, causing all their staff to lose their jobs.

206 facilities, more than a half of them were

international silence.

Tourism in Yemen used to generate around $1 billion

totally or partially destroyed by airstrikes and

per year, and total losses since March 2015 are

the rest are suffering financial losses. The list

TTG: When a peaceful state returns, what

estimated to be around $5.7 billion.

includes tourism and travel agencies, hotels and

will the plan of action to start recovery be and

apartments, restaurants, tourism cities, ceremony

which sites will be top of the list to heal?

Economically, one of the main pillars of Yemen's

TTG: Why is the protection of Yemen’s tourism sites so crucial, and how were these places

halls, parks and cafés. To protect the rest of these sites, specialised

We will resume our international participation

protected back in the times prior to the war

organisations such as UNESCO and UNWTO

in tourism exhibitions to promote Yemen as a

and conflict?

must pay more attention to Yemeni heritage

tourism destination. New types of tourism will be

and play more significant roles in protecting and

applied, such as Dark Tourism and War Tourism,

maintaining it.

and in cooperation with authorities such as the

Like any other touristic country in the world, it is important for Yemen's tourism sites to be protected

It is very difficult for a country to heal and

General Authority of Antiquities and Museums

in order to keep the heritage of the country safe and

recover immediately after such devastation, but

and The General Authority of Historical Cities

available for visitors.

with the great will and perseverance of its people,

Preservation, we will arrange to keep most of those bombed sites unchanged.

Before the war, all Yemeni tourism sites were

in addition to the help of friend countries and

protected by strict rules applied by the authorities.

international organisations, I am positive that

I am sure that the touristic value of those

The people’s awareness of the importance of such

Yemen will heal and recover. In fact, it will be a

sites will grow more. But in special cases, like

sites also helped to maintain them, however, now

long, hard way but not impossible, especially for

the inhabited areas, we are going to rebuild the

the situation is totally different, as our sites are

Yemenis, who built the greatest civilisation in

destroyed buildings, and the Old City of Sana'a will

being destroyed by airstrikes. Both the authorities

history.

be at the top of our list. We have approached the

and people on the ground can do nothing to stop the destruction.

International organisations and entities of

British Council/ Cultural Protection Fund, where

the United Nations, in particular the UNESCO,

overseas development assistant (ODA) funding

World Tourism Organization and Human Rights

has been dedicated to support cultural heritage in

TTG: What remains standing of these sites today,

Organization, as well as the Arab league with all its

conflict-affected countries in a form of Heritage

and what can be done to protect what's left?

institutions like Arab Tourism Organization, need

Lottery Fund, through which we are aiming to

to intervene to bring about the immediate ceasing

restore and rebuild the destroyed heritage sites

Unfortunately, everything in Yemen is a target

of this organised targeting of archaeological and

in Yemen.

and the airstrikes have already reached most

tourism sites in Yemen.

TTG: Which countries will you target as strong

of the archaeological and touristic sites in the country, causing great devastation. The sites which

TTG: What is being done in Yemen now to

have remained untouched by airstrikes are now

ensure the world remembers?

feeder markets when Yemen returns to peace? We will target countries whose tourism exhibitions

endangered by construction projects, which is a violation of the laws of nature reserves, and this what

Actually, many activities are being organised

we participate in such as the UK, France, Germany,

is happening now on Socotra Island.

inside and outside Yemen, focusing on the

Italy, Spain, Malaysia, China and Japan. We want to

consequences of the war. We, in the Ministry of

show all nations the real beauty of Yemen and the

Tourism and Yemen Tourism Promotion Board

hospitality of its generous people.

Most of our archaeological and touristic sites are now remnants.

February 2017

ttgmena.com

ibar

DESTINATION QATAR

PRECIOUS CONTESTANT A gem in the GCC, Qatar is known for its tourism prowess and its ability to charm one and all with its unique sparkle. Tatiana Tsierkezou investigates the ways in which its industry is developing to boost numbers and stimulate curiosity this year

he year 2017 has begun on a positive note for

transport network.

Qatar’s tourism industry, with the movers and

“[A metro system] serves as a crucial lifeline

shakers expressing confidence in what’s to

for any major city. Doha Metro is being devel-

come, while simultaneously anticipating major

oped to boost connectivity and to ease commute

changes that are set to strengthen figures.

for tourists and residents,” he noted.

One extremely notable development that is set to drastically boost footfall and promote the destination as a tourist-friendly option is the recent introduction of a new visa transit scheme by Qatar Airways and Qatar Tourism Authority (QTA), which has generated a new segment of travellers. This newly adopted system now presents those travelling via Qatar the opportunity to enhance their already planned holidays with a stopover in Doha during their outbound journey, for up to four days. Allowing them to uncover the country’s eclectic tour-

Taha also explained that QTA has begun ag-

New flight plans from Qatar Airways have been encouraging visitors to Qatar on both a tourism and corporate basis.

gressively promoting cruise tourism, which is helping Qatar become a key port on global cruise itineraries and has brought forth, according to him, ‘stupendous results so far’. Agreeing with this, Suleimann also shared with

TTG that Marsa Malaz Kempinski, The Pearl has been witnessing an increase in 'layovers' from cruise liners, docking for short periods, giving their travellers a chance to explore the evergrowing city.

ism portfolio, Discover Qatar, the inbound arm of Qatar Airways Holidays, has shed light on a tempting array of

CAPITALISING ON STRENGTHS

affordable products online, such as hotels, tours, airport

Adelaide and Sydney (Australia), Atlanta, Los An-

transfers, car rentals and travel insurance. Tourists can

geles and Boston (USA), Birmingham (UK), Helsinki

make the most of half- and full-day desert safaris, city

(Finland), Marrakech (Morocco), Pisa (Italy), Ras

Tourism has been pin-pointed as a priority sector

and cultural tours, traditional dhow cruises, shopping and

Al Khaimah (UAE), Windhoek (Namibia), Yerevan

under Qatar National Vision 2030, and there-

culinary experiences during their stopover.

(Armenia), Krabi (Thailand) and Mahe (Seychelles).

fore, it comes as no surprise that the destination

Adding to this, the airline has already shed light on

has been working to capitalise on the industry’s

was assistant director of sales, The St. Regis Doha, Deep

upcoming destinations, some of which include Nice

strengths.

Kumar: “The plan of a 96-hour transit visa will be a great

(France) in July of this year and Las Vegas (USA) in

boost for us and Qatar in general, as it would encourage

January 2018.

Speaking to TTG about the significance of this initiative

most people travelling to the Middle East to take a weekend break or stopover in Doha.”

TRANSPORT UPDATES

to figures released by Qatar’s Tourism Satellite

Cluster general manager, Marsa Malaz Kemp-

Account, shopping represented a bigger portion

inski, The Pearl, Wissam Suleimann commented:

of tourism spending in 2014 than hotel bookings

“New flight plans from Qatar Airways have been

and F&B, contributing an impressive $1.6 billion

encouraging visitors to Qatar on both a tourism as

to the country’s economy.

well as corporate basis. Qatar is marketing itself

Taha said: “Qatar is fast emerging as a shop-

with new attractions and heritage sites, and is

ping destination, with new shopping malls being

While the new visa transit system is anticipated to amplify

positioning itself as a new and ever-growing tourist

added every year. The latest addition is the Mall

numbers, other transport initiatives and developments

destination.”

of Qatar, which is home to more than 500 stores,

are being undertaken to facilitate further growth. Qatar’s national carrier introduced a total of 14 new destinations to its global network last year, including

One such strength is shopping, and, according

But moving away from air travel, CEO, Regency Travel & Tours, Tareq Abdullatif Taha explained that there have been major upgrades to the internal

February 2016

ttgmena.com

international and local brands, and dining and entertainment options.” He added that the largest and most anticipated

DESTINATION QATAR mall, Doha Festival City, is due to open this month. But another of the country’s strengths, is its ability to host crowd-pleasing events and festivals. QTA last year communicated that a new and exciting festival focusing on retail will be joining Qa-

marketing, Shangri-La Hotel, Doha, Figen Caglar

Meanwhile, Caglar of Shangri-La Hotel, Doha

said: “Qatar’s tourism sector has witnessed sub-

opined to TTG that although Qatar is a predomi-

stantial growth with commitments to the 2022

nantly corporate business driven market, the coun-

FIFA World Cup and National Vision 2030.

try – and the hotel – has been witnessing a growing

“Along with more diversification in economy,

tar’s extensive calendar of events next year. It will

the contribution of travel and tourism will con-

aim to further promote Qatar as a preferred family

tinue to increase and be well-reflected in the hotel

and leisure holiday destination in the GCC.

industry,” he concluded on the subject.

A number of country-wide events take place each year, including Qatar International Food Festival

ing leisure offering. “Global travellers like to explore new places and do something different than the norm. We can see that with Qatar Airways’ stopover packages; more and more travellers are stopping over in Doha to

#TRENDING

and the extremely popular Qatar Summer Festival.

explore the city for its rich cultural offerings.”

But one game-changing event is expected to put Qatar on the global map: the 2022 FIFA World Cup.

trend in travellers visiting Qatar to take in its grow-

Echoing this sentiment, Taha said: “Business As times change and years come to a close, Qa-

travel constitutes the majority of travellers into

tar’s tourism movers and shakers witness certain

Qatar, but that is fast changing. Qatar has a lot to

has had on the industry since its announcement,

patterns and trends that are shaping the industry,

offer in terms of culture and heritage, architecture,

was general manager, Saraya Corniche Hotel,

with some things changing and some things stay-

museums and plenty of eating joints to satisfy

Khalid Ragab: “The corporate segment is increas-

ing the same.

various gastronomical needs by serving all interna-

Explaining the powerful impact that this news

ing in Qatar due to the several projects that are

The country has always been the go-to destina-

tional cuisines, including local Qatari cuisine. There

on-going for the preparation of FIFA 2022. New in-

tion for Saudi travellers looking for adventure,

are also several landmarks of Doha that are on

frastructure and construction projects are the key

cultural experiences and relaxation, not too far

must-see/do list for all travellers. Experience-based

points of attracting business to the country. We are

from home.

travel is now preferred over traditional sightsee-

projecting that Qatar’s tourism allure will definitely increase by 2021 because of the FIFA World Cup.”

Ragab of Saraya Corniche Hotel commented

ing based travel, thanks to the exposure on social

on this: “The Saudi market is the main feeder

media and increased Internet penetration in Qatar,” he concluded.

Meanwhile, Taha of Regency Travel & Tours

market of Qatar due to the country’s prominent

declared: “Hotel rooms are being added and new

tourist spots such as Souq Waqif, the Museum of

world-class stadiums are being constructed for the

Islamic Art, the Doha Corniche and several histori-

With the future of its travel and tourism indus-

expected big arrival of FIFA 2022, to enable a warm

cal places that attract interest. Qatar tourism is

try shining bright like a diamond, Qatar can only

and hospitable welcome to our guests.”

increasing when there are Saudi holidaymakers,

but look forward to more prosperity, more popu-

and most of the visitors are families.”

larity and more exposure on a global scale.

Sharing his positive outlook, director of sales and

February 2016

ttgmena.com

DESTINATION QATAR

NEW UPSCALE ENTITY

atar’s luxury

city’s commercial and shop-

scene will be ele-

ping districts.

vated further with

BRAND DEBUT

As well as 420 luxurious

AccorHotel’s Sofitel Doha

rooms, Sofitel Doha West

West Bay.

Bay will feature a range of

Scheduled to open its

With the opening of a Doha-based hotel fast approaching, CEO, Centara Hotels and Resorts, Thirayuth Chirathivat shares all with TTG

restaurants, a rooftop bar

doors in 2019, the hotel

and a lounge offering views

will stand opposite the City

across the city, meeting

Center Doha Mall and will

facilities, swimming pools, a

offer easy access to the

SO Fit and a SO Spa.

Last month, AlRayyan Hotel Doha, Curio Collection by Hilton opened its doors for business, marking Curio – A Collection by Hilton’s first Middle Eastern property. The hotel, situated at the Mall of Qatar, houses 201 rooms, as well as three dining outlets, three outdoor

Our five-star Centara prop-

NEWS FLASH

erty in Doha will be open-

year for us as we make our

ing in Q2 of 2017, complete

entry into the Middle East,

with a range of exciting

and we are delighted that a

dining venues, events

city as important as Doha

spaces, a rooftop pool and

will be our first destination.

swimming pools, a 24-hour gym, male and female well-

Retaj Hotels & Hospitality has confirmed that

ness areas, a beauty lounge and a children’s play area.

it will be managing a brand new, four-star

a Thai spa with 17 treat-

property in Doha’s Rawdat Al Khail area.

ment rooms.

Global head, Curio – A Collection by Hilton, Mark Nogal enthused on the good news: “Doha, characterised as a destination offering inspiration, progress and adventure, has firmly placed itself as a city to watch with its growing array of leisure and sporting events, cultural attractions

This is a very exciting

We are fortunate to have a prime location for

Our core team is now

The new hotel will be home to 84 guest rooms and suites, with the appropriate facilities and amenities for both business and leisure

Centara Grand West Bay,

on-site, and the finishing

Doha, and our focus will be

touches are being applied.

on inspiring extraordinary

This will be followed by

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UPDATE BAHRAIN

BRIGHT FUTURE

IMPRESSIVE INFLUX All these infrastructural developments and projections for growth in Bahrain are boosting the market of travellers entering the country, both for business and for leisure. According to general manager, The Gulf Hotel Bahrain Convention & Spa, Rahim Abu Omar, one specific market that the Gulf State is currently

Bahrain, a leader within the whirlwind tourism development of the MENA region, is on a clear path to further tourism success. Emily Millett reports

looking at is China. “There is no doubt that China is a significant market that we must tap into. There are many opportunities and we are planning to expand and capitalise on them. A major trend that is clear to us in the tourism industry is the continuous growth of the Chinese market, as well as the growth of the

he oil-rich nation of Bahrain has

Marriott Executive Apartments Manama Bahrain and Residence Inn

GCC markets driven by online and social media

long depended on this lucrative

Manama Juffair, Shareef Kharouba said: “Bahrain has seen a 10 per

reverts,” he told TTG.

commodity for the progression of

cent increase in the number of tourist arrivals in the past two years

Indeed, it seems that the local tourism sector

its economy and the provider of

according to the Bahrain Tourism and Exhibition Authority (BTEA).

is doing well recently in Bahrain, an improvement

jobs. However, as the tiny country prepares

They are putting in place lots of efforts to both attract new markets

which Abu Omar puts down to the efforts of

for the future, plans are being put into place

and nurture our existing source markets, mainly the KSA, Kuwait, Qatar

Bahrain Tourism Authority.

to diversify the national economy, moving

and the UAE.”

“Here in Bahrain, thanks to Bahrain Tourism

away from its dependence on this liquid gold

To support and guide the growth strategy, last year the BTEA

and working towards promoting tourism as a

launched a new tourism identity under the slogan ‘Ours. Yours.

attractions, we noticed a surge in the number of

key area of growth.

Bahrain.’, while a number of infrastructural developments, such as a

happy guests from the local part of Bahrain,” he

more expansive airport and road network, are currently underway to

explained. “And in order to accommodate this

help facilitate an influx in arrivals.

specific segment, we created and customised the

The tourism sector currently makes up some six per cent of the country’s GDP, but it is hoped that this number will increase, with

Authority organising various events and

“We are confident that an active approach will result in more

ideal packages for it.”

the industry forecast to bring in $1 billion in

travellers visiting Bahrain, not only via King Fahad Causeway, which

revenue by 2020.

accounted for nearly 10 million arrivals in 2015, but also Bahrain

According to a recent report by the Oxford

International Airport, which will be undergoing a $1.1 billion expansion

HEALTHY HOSPITALITY EXTRAS

Business Group, Bahrain’s travel and tourism

to increase capacity to 14 million passengers per year,” commented

As the feeder markets grow and expand, so

sector is predicted to grow by 4.9 per

Kharouba. “The proposed second land link to Saudi Arabia, King

too does the Kingdom’s tourism offering, with

cent annually between 2015 and 2025, as

Hamad Causeway, will also relieve pressure and queues on the current

enhancements being made to the product,

increasing numbers of hotels and serviced

causeway, thereby boosting tourism and increasing overnight stays.”

increasing its appeal to all travellers.

apartments come on line in the years to follow. Speaking to TTG about this growth, multiproperty director of sales and marketing,

SKY’S THE LIMIT TTG: Can you tell us a bit about Gulf Air’s most recent news

CEO, Gulf Air, Maher Salman Al Musallam speaks to Emily Millett

Gulf Air is embarking on a new era as we gear up to receive 45 new aircraft from Boeing and Airbus in early 2018. With a new fleet and new product, the sky’s the limit for the Kingdom of Bahrain’s

about the growth

national carrier and we look forward to embarking upon a new

plans for Bahrain’s

chapter.

national carrier and how the airline is preparing for further success 16

and plans for 2017?

Our new aircraft will comprise 16 Boeing 787-9 Dreamliners, 17 Airbus A321neo and 12 Airbus A320neo aircraft. As we prepare to receive our new aircraft, passengers are sure to be delighted as Gulf Air’s family and business friendly offering is further tailored and enhanced to meet their travel needs across the Gulf Air network.

UPDATE BAHRAIN The spa, health and wellness sector is ever-developing

our customers. We have recently finished our biggest

cosy décor and ‘home away from home’ features, such

in Bahrain, with many of the top hotels offering quality

promotion of the year, the Bahrain Bike Week, which

as a fully-equipped kitchen and spacious living room, are

spa facilities to guests and members.

draws more than 4,500 bikers from across the GCC. The

perfect for travelling families,” Kharouba added.

Well-known as the first five-star hotel to be

same is held every year during the month of December.”

established and opened in Bahrain, The Gulf Hotel Bahrain Convention & Spa recently improved its offerings by opening a new spa, as Abu Omar told TTG:

The Bahrain Mall is also taking advantage of the rise in family travel to Bahrain, with plans to launch new

BUSINESS AND LEISURE APPEAL

offerings that specifically target this group. “2017 will be an exciting year for The Bahrain Mall,

“We are proud to announce the opening of The Gulf

Bahrain’s continuous tourism sector development and

where we will introduce two new mini anchors,” said

Spa; 288m2 of pure, luxury indulgence and relaxation.

improvement is currently also helping the country to

Shrivastava. “They will cater to both individuals and

The spa is unique in so many ways, starting from the

diversify its appeal away from a traditionally corporate

families, which is the core objective of The Bahrain Mall.

welcoming reception that is separated for both men and

led market, to one that also appeals to the leisure and

Apart from our regular popular events, we also plan

women, separate treatment rooms, hammams, hydro

family traveller.

for unique and exciting events, which will cater to each

and relaxation pools, experience showers, ice baths and

Indeed, the family market has come on in leaps and bounds in recent years, as Kharouba told TTG: “The

relaxation rooms.” The Gulf Hotel Bahrain Convention & Spa is also now

individual of the family.” And although the country is embracing this new

family leisure market remains our strongest as we

appeal as a leisure and family tourism destination,

home to the first Juliano Asmar ladies’ salon in Bahrain,

provide this growing segment with superior one-, two-

Bahrain is by no means turning its back on traditional key

which Abu Omar believes will definitely help add value

and three-bedroom suites and apartments in the heart

feeder markets such as business and corporate travel.

and perfectly complement the luxurious spa.

of Bahrain, both weekdays and weekends.

And it’s definitely not just the hotels in Bahrain that

According to Kharouba, the hotel’s sales team is set

Explaining the business travel options from Marriott International in Bahrain, Kharouba told TTG: “Residence

are responding and benefiting from a global rise in the

to take advantage of this fact by creating strategic

Inn by Marriott is ideal for business travellers who place

demand for spa, health and wellness tourism. Bahrain

promotions to support the government’s efforts to

great emphasis on a comfortable and organised lifestyle

Mall is also jumping on the bandwagon, with initiatives to

realise the two-digit growth of family travellers coming

with the added benefit of upscale amenities that support

serve the sector.

to Bahrain, by planning cultural and entertainment

their personal, social and professional needs.”

Mall manager, The Bahrain Mall, Abhishek Shrivastava explained to TTG: “From a marketing perspective, we will

events.

“Each property has something different to offer, in

Within the MENA region, Bahrain can be seen as a

concentrate on more trendy, health driven events such

addition to the Marriott experience, which is always

cautious leader, taking its evolution one sure and

as free exercise programmes and yoga sessions for all

guaranteed," he said. "Marriott Executive Apartments’

steadfast step at a time.

Bahrain has seen a 10 per cent increase in the number of tourist arrivals.

TTG: What are the main goals

TTG: So, what does all this exciting news

ence for every kind of passenger.

TTG: What can Gulf Air offer to

and motivations behind the

mean for Gulf Air passengers?

Renowned for our traditional Arabian

business travellers?

hospitality, evidenced by our sig-

growth strategy at Gulf Air? Most importantly it means that Gulf Air will have

nature family and business friendly

In our drive to build our corporate

We are implementing changes

the capability to expand and begin to realise our

products, Gulf Air is committed to

base, we have recently revamped

that will bolster Gulf Air further

extensively studied future network requirements

being an industry leader and develop-

our Falcon Corporate Programmes:

across all fronts – preparing the

– building upon our existing network, which cur-

ing products and services that reflect

Falcon Corporate Plus and Falcon

airline in every sense for the fleet

rently serves 41 cities in 24 countries spanning

the evolving needs and aspirations of

Corporate Loyalty – tailored offer-

additions. Our goal throughout

three continents (with the scheduled addition of

our passengers. We would not be here

ings that will benefit both employers

is securing the longevity of Bah-

Colombo flights in January 2017).

today, nor would we have the vision

and employees in companies, making

rain’s national carrier, so that

It also ensures that Gulf Air will maintain one

and drive for the future, without our

business trips more profitable for all

we continue to operate in the

of the youngest fleets in the region while building

passengers’ invaluable feedback. It

parties.

interests of the Kingdom and as

upon our award-winning reliability and on-time

is for them, and guided by them, that

an integral part of the economy,

performance.

we extensively review all areas of the

leisure, alone or accompanied, Gulf

We are going beyond that to look at tailored

airline’s offering, consistently striving

Air enhances the travel experience

vision and supporting the local

offerings for the broad spectrum of passengers

for improvement in order to deliver a

for every kind of traveller, and with a

economy and GDP, while promot-

that we serve. Gulf Air’s current offering ensures

superior travel experience across

bright future ahead, there’s much to

ing Bahrain globally.

a convenient, secure and pleasant travel experi-

all fronts.

look forward to!

reinforcing the country’s business

Whether travelling for business or

SPOTLIGHT JAPAN

INSPIRING CURIOSITY Modern and traditional all at once, visitors have long been intrigued by the island nation of Japan. Natalie Hami discovers

campaigns in the target markets. But

hotels in Japan to receive a local Halal

the new branding activities can spread

certificate, first at our ‘Café Restaurant

globally through social media, so we

Le Temp’ in June 2013, and later at our

are hoping more people from all over

Japanese restaurant ‘Ukihashi’ in April

the world will be inspired by the con-

2014.”

tents.”

She added: “[We] have teamed up

In order to increase its foothold in

with the Kyoto Convention Bureau to

some of these target markets, JNTO

set up a promotion boon since 2014.”

will be opening seven new offices by the end of March 2017. “Our 15th office opened in Moscow on December 16 and the other offices will be in Rome, Madrid, Kuala Lumpur, Manila, Hanoi and Delhi,” Kasai shared.

Following suit, Grand Hyatt Tokyo

n effortless fusion of old and new, bright city lights and selfless hospitality

will also be targeting European markets

termed ‘omotenashi’, Japan cannot help but charm all those who visit the

such as Germany, Spain and Russia,

island nation.

as well as the US and Asian markets

Indeed, the diverse destination draws the eye and interest of many a travel-

Korea, according to the property’s gen-

dive into the captivating world of Japanese culture and tradition.

eral manager, Steve Dewire.

In fact, Japan seems constantly at the ready to cater to the needs of visitors. One par-

Despite tourism stakeholders shining

ticular and undoubtedly vital aspect of its tourism product that seems to be constantly

a spotlight onto European markets, ef-

developing is its transport sector.

forts are being made to accommodate

Grand Hyatt Tokyo is also eager

According to deputy director, Japan National Tourism Organization – London Office

the growing MENA market. One partic-

to target the popular Middle Eastern

(JNTO), Saori Kasai, two new luxury sightseeing trains will be introduced to the destina-

ular city that has been especially atten-

market, but strongly believes that there

tion in 2017. Adding to this, railway buffs can also delight in Hotel Granvia Kyoto’s new

tive to the needs of Muslim travellers

needs to be a concerted effort by all

venture that consists of replacing its French restaurant, ‘La Fleur,’ with an exclusive

is Kyoto, having introduced the Muslim

tourism bodies.

lounge for passengers of the ‘Twilight Express Mizukaze’, a new, deluxe sleep-accommo-

Friendly Kyoto website that offers in-

dation train, operated by West Japan Railway Company – the hotel’s parent firm.

formation such as where to get Halal

for example, Japan is starting to have

food, the location of Kyoto’s mosque

more Halal food served at restaurants,

and much more.

and some hotels and airports are start-

According to the property’s director, overseas marketing, business planning and promotion department, Shiho Ikeuchi, the train, scheduled to debut in June, will embark from Kyoto, Osaka and Shimonoseki stations, and will journey through the traditional and unspoilt landscape of West Japan. And with a wide variety of goals and projects keeping Japan’s tourism industry busy, JNTO exclusively shared that sports tourism will also be a focus this year. Kasai said: “Our new target for 2017 is rugby lovers. As the next host of the Rugby

“Some efforts are slowly being made,

Hotel Granvia Kyoto has also been

ing to include prayer rooms in their

establishing links with the MENA world,

facilities. Adding to this, there are a

as Ikeuchi explained to TTG. Apart from

growing number of websites and apps

attending the annual Arabian Travel

catering to Muslim travellers.

Market, the hotel ensures that it pro-

“We believe we do have the products

World Cup in 2019, we are planning some exciting projects to attract rugby lovers to visit

vides all the necessities for this unique

and services that would appeal to the

Japan in 2019.”

market, including Halal food, prayer

market; the question is how do we

mats, Qibla direction signs and alcohol-

spark the interest of those travellers to

TARGETED APPROACH

free mini bars in their guest rooms,

come to Japan instead of Malaysia or

Japan’s allure calls out to visitors from far and wide, with the numbers speaking very

upon request.

Singapore?” said Dewire.

much for themselves: June of 2015 saw 1,398,845 visitors, while the same month in 2016

“Our main targets have always

saw 1,773,111 visitors. However, in order for the destination’s tourism stakeholders to im-

been North America and Europe, yet

With the ease and success at which

prove on these figures even further, they are taking action to target certain key markets.

we have been diligently working on

Japan renews its tourism offering,

expertly reaching the MENA market

it casts no doubt over the fact that

over the past four years. In fact, Hotel

visitors will continue to seek it out

Granvia Kyoto was one of the first

time and time again.

JNTO’s Kasai told TTG that the tourism body will be targeting Europe as a whole, mainly focusing on the UK, France, Germany, Italy and Spain. “Our three offices in London, Paris and Frankfurt are now running advertising

including Hong Kong, Singapore and

ler ranging from adventurers, foodies, manga-enthusiasts and visitors who simply want to

We are planning some exciting projects to attract rugby lovers.

SPOTLIGHT JAPAN

SUMMER OPENING obu Railway and Marriott International have inked an agreement to open The Ritz-Carlton,

URBAN SANCTUARY

Nikko in Nikko City (Tochigi Prefecture), in the summer of 2020. The hotel will feature 94 rooms with each guest room commanding a panoramic view of Lake Chuzenji and Mt. Nantai.

PERSONALISED MOMENTS

Hyatt and Takenaka

reputation in Japan, by

The public area of the property, including restau-

Corporation have

defining and delivering

rants, the lobby and bar, will be integrated with the

announced plans for a 70-

understated luxury for

garden on the same site.

room Park Hyatt hotel in

both international and local

Meanwhile, the bathing

Offering hand-crafted tours

our staff's training in order

Kyoto, Japan.

guests. Our vision is to weave

facilities will utilise the

catering to the individual

to meet the varied needs

hot spring water drawn

needs of its clients, Windows

[of clientele]. We are also

directly from Nikko Yu-

to Japan spoke to TTG about

working on a new line of our

moto Onsen Hot Spring.

how it is progressing in a

‘Windows’ soul stealing expe-

Lakeside Hotel (later

changing tourism landscape.

riences, [focusing on] culture

renamed as Nikko Lake-

According to owner and

Currently under

Kyoto's rich culture and

construction, Park Hyatt

history with the Park Hyatt

Kyoto, which is expected

brand’s promise of rare and

to open in 2019, will

enriching experiences.”

combine the elegance of

The property will be a low-

The hotel is set to feature 94 rooms.

the Park Hyatt brand with

rise building, in consideration

the distinctive culture of

of the Ninen-zaka cityscape

rently sits on the project site, opened its doors in 1894

gasi, the company is working

market, Lugasi said: “We do

Japan’s ancient capital.

and the surrounding

and catered primarily to foreign visitors. Since then, it

on better training its staff

have MENA market guests,

landscape.

has operated as one of the longest-established hotels

along with introducing new

however, we’ve got to

in Japan for about 120 years (until January 2016).

experiences.

fully invest effort and time

Senior vice president - Japan and Micronesia,

Ideally located, it will be

side Hotel), which cur-

managing director, Avi Lu-

and people.”

Hyatt, Hirohide Abe said:

walking distance from the

“For the past 22 years,

Kiyomizu-dera Temple,

will not only inherit its long history but also add

growing extremely fast,

stablilise the work develop-

the Park Hyatt brand has

and will be surrounded by

new attractions.

we are concentrating at

ment in our office, we will

established a formidable

UNESCO World Heritage sites.

the moment on deepening

look deeper into this.”

The Ritz-Carlton Hotel Company and Tobu Railway

“As tourism to Japan is

Keen to tap into the MENA

into this market. Once we

ibar

February 2017

ttgmena.com

ON LOCATION UK & IRELAND

DISTINCT CHARM

year it will be building the new ‘Dublin – A Breath of Fresh Air’ brand and improving seasonability and regionality of the rugged Wild Atlantic Way route. As well as investing in the holiday experience, developing business travel options is top of the agenda in 2017. “We’re focusing on maximising lead generation opportunities to win $165 million worth of international business tourism and events for future years and growing the regional spread of activity beyond Dublin,”

Characterful British Isles pomp and tradition, combined with a contemporary, cutting-edge outlook, are making the UK and Ireland exciting destinations for MENA visitors. Lucie Robson writes

corporate communications, Fáilte Ireland, Louise Tolerton said.

A SPOT OF SHOPPING While the UK offers diverse cultural attractions to MENA visitors, let’s not forget one of the chief draws of Blighty: shopping. Independent travel body, GTA said that while London continues to be a coveted destination for MENA travellers, regional shopping experiences have also been catching on as shopaholics venture out into new retail

n 2016, the UK experienced one of the most momen-

shopping in our world-class boutiques

pastures. “Visitors from the Middle East enjoy high-end shopping experi-

tous events in its recent history. In an EU referendum,

and department stores, to touring the

ences – not just in London but also in places like the Bull Ring in Birming-

the country voted to leave the European Union in what

countryside and soaking up the culture

ham and luxury outlets such as Bicester Village, only 45 minutes out of

has become known as Brexit.

and heritage of our cities and towns.”

London,” vice president sales and marketing – Middle East, Africa, Turkey

The decision has led to uncertainty in some sectors but

and India, GTA Travel, Rami Mashini told TTG.

the Visit Britain team see nothing but favourable times

‘Year of Literary Heroes’, a celebration

While owing to its incomparable range of shops and brands, London

ahead for tourism, describing the industry as ‘a shining

of literary milestones including the 20th

is always in demand, according to Mashini. UK media reports have said

star in an uncertain world’.

anniversary of the Harry Potter series,

that regional cities like Manchester have shown growth in shoppers from

When it comes to visitor numbers from the MENA re-

the 200 anniversary of Jane Austen’s

the Middle East and North Africa, who are seeking a retail experience in

gion, this stance certainly materialises. Recent Visit Brit-

death and the 125th anniversary of

smaller locations making logistics more manageable. Also reflecting the

ain figures show a record number of tourists from Kuwait,

the first Sherlock Holmes publication.

fact that MENA visitors are top shoppers in the UK is the current trend of

Qatar, Saudi Arabia and the UAE, and the number is rising

Wales will pay tribute to epic myths

retail staff etiquette seminars, such as the Middle Eastern Cultural Sales

along with spending. In 2015, Saudi Arabia moved into the

and legends of yore, with the ‘Year of

Training offered by tax free shopping specialist, Global Blue.

UK’s top 10 most valuable markets for the first time.

Legends', and Scotland is set to cel-

“We anticipate a strong start to 2017 with Britain’s at-

The shopping experience extends to F&B consumption and, accord-

ebrate its rich past during the ‘Year of

ing to Visit Britain, hospitality is a sector where MENA visitors are high

tractions, hotels, shops and luxury goods all offering great

History, Heritage and Archaeology’.

spenders. This in part accounts for a growth in halal-friendly food sites

value right now, making it an attractive choice for visitors

Also taking place in Scotland is the

such as halalgems.com, which lists and reviews a huge range of eateries

from the Gulf countries who already rate the UK as a top

celebration of 70 years of the prestig-

in the UK that comply with the dietary requirements of MENA visitors.

destination,” director – Asia Pacific, Middle East and Af-

ious Edinburgh Festival, with the city

rica, Visit Britain, Sumathi Ramanathan told TTG. “At the

being transformed with music, science,

trend towards halal holidays is not confined solely to dining but to all

end of November the UK was 18 per cent more affordable

film, art, theatre, dance, literature and

aspects of travel in the UK. “We have noticed more interest from UK-

for visitors from Saudi Arabia and the UAE year-on-year.

storytelling. Northern Ireland features

based hotels that would like to tap into the growing halal-friendly tourism

Flight booking data from Forward Keys shows that book-

atmospheric castles, a striking coast-

market - one which is estimated to reach $248 billion (approximately)

ings from the Middle East to the UK are also up.”

line and can also boast of being the site

by 2020,” said chief marketing officer, HalalBooking.com, Ufuk Seçgin.

Specialist halal holiday company, HalalBooking.com, told TTG that the

for much of the backdrop for the world-

“There are already a lot of halal-conscious travellers who visit London

OH MY GREAT BRITAIN

renowned TV series, Game of Thrones.

and other cities across the UK who appreciate any additional services,

With those from the GCC visiting the UK for its parks, gar-

Visitors can enjoy a special tour that

such as removal of alcohol from minibars in guest rooms, provision of

dens, museums and galleries, how does the country see

highlights memorable location shoots

prayer mats in guest rooms and provision of halal menu options in hotel

its latest campaign #OMGB (Oh My GREAT Britain) ‘Home

for the show.

restaurants. Having mentioned this, these trends are still very London-

of Amazing Moments’ appealing to MENA visitors? “In October, the #OMGB campaign was rolled out in Ku-

This year, #OMGB features England’s

The Emerald Isle is also enjoying a

centric at this stage.”

robust growth in visitor numbers, at-

The all-round identification of MENA visitor activity preferences and

wait, Qatar, Saudi Arabia and the UAE to inspire more visi-

traction visits and capacity levels in

sensitivities within the tourism sector are upholding the desirable status

tors from the Gulf to visit the UK,” Ramanathan explained.

all types of accommodation. Tourism

of the British Isles. “It is a great time to come to Britain,” Ramanathan of

“Britain has so much to offer visitors from the Gulf, from

body, Fáilte Ireland told TTG that this

Visit Britain said.

ON LOCATION UK & IRELAND

EASY BLACK CAB PAYMENT

HARRODS MAGAZINE ARABIA The publication is reaching

Every one of the 22,500 world-famous London

Harrods is now bringing its

Black Cabs is now fitted with credit, debit and

award-winning luxury fash-

existing Harrods Rewards

contactless payment facilities.

ion and lifestyle magazine

customers based in the Mid-

to the Middle East, giving

dle East, and targeting dis-

travelling by taxi even easier, passengers are

fans of the world-famous

cerning and high-net-worth

now able to pay for any journey using plastic.

London luxury store a

individuals.

From the start of 2017, payment devices have

chance to peruse the latest

had to be installed in the passenger compart-

merchandise ahead of a

are being produced in total

visit to the British capital.

per issue, with 9,000 copies

Following a recent initiative, aimed at making

ment.

The move is part of London

The move comes after 86 per cent of re-

Mayor, Sadiq Khan's ambitious

spondents to an industry consultation said they

Taxi and Private Hire Action

wanted to be able to use cards and contactless payments in taxis. Although many of London's

hire market where all providers can thrive.

The new edition Harrods

A total of 25,000 copies

delivered by distribution part-

“Guaranteed card payment

Magazine Arabia launched

ner Emaar to residents in its

Plan, which will make life eas-

will be good for our black cab

in November 2016, deliver-

premium developments, and

ier for passengers, improve

industry, and good for passen-

ing Harrods' unparalleled

1,000 to its hospitality and

black taxis had accepted cards for years, cash

safety and ensure London has

gers across London,”

brand authority to

hotel locations. A digital ver-

had remained the standard form of payment.

a world-class taxi and private

said Khan.

the region.

sion is also available on the

The title covers fashion,

MOVING INTO IRELAND apitaLand's wholly owned serviced residence business unit,

Harrods App. A further three

beauty, fine jewellery,

issues are planned for 2017 in

watches and lifestyle, with

March, July and November.

all content curated for Middle Eastern readers.

Located within Temple Bar, the

The Ascott Limited (Ascott), is boosting its $1.28 billion portfo-

vibrant cultural heart of Dublin’s

lio in Europe with a landmark property acquisition in an attrac-

city centre, the property is close

tive business location.

to museums, boutiques, restau-

Ascott, has expanded its global footprint to Ireland, one of the fastest

rants, cafés, galleries and attrac-

growing economies in Europe. It has acquired an operating hotel in

tions, such as the famous Dublin

Ireland’s capital city, Dublin, the 136-unit Temple Bar Hotel, for a total

Castle, Guinness Storehouse and

of $58.6 million.

Jameson Distillery.

CONNECTING UK TO DOHA AND MUSCAT

DOHA TO DUBLIN FLIGHTS COMMENCE IN JUNE Qatar Airways will intro-

and economy class. All seats

the gateway to all of Ireland

Improving air connectivity, in Q4 of 2016

Doha and Bahrain, and a five-per-week

duce non-stop flights be-

feature individual television

with its lush countryside and

British Airways launched direct flights to

service between Heathrow and Muscat.

tween Doha and Dublin, the

screens and on board WiFi,

many attractions.

Doha and Muscat from Heathrow airport.

capital of the Republic of

with business class seats re-

Ireland, on June 12, 2017.

clining into fully flat beds.

Travellers will benefit

Situated on Ireland’s east

“We look forward to wel-

Customers travelling to Abu Dhabi have

Previously, customers flying to the

the opportunity to travel in style aboard

coming the new daily Doha

Middle Eastern cities had to stop off in

the airline’s brand new 787-9 Dreamliner,

service from June and to

Bahrain en route to Doha, and Abu Dhabi

which boasts a new first-class cabin with

from a direct non-stop flight

coast, Dublin features many

working closely with Qatar

en route to Muscat. The new service cuts

just eight seats, in comparison to the 14

to the Irish capital on a Boe-

cultural and historic high-

Airways to promote the

both journeys by two hours.

seats available on other British Airways

ing 787 Dreamliner, offering

lights and has long attracted

route,” noted managing

spacious cabins and custom-

visitors from all over the

director, Dublin Airport, Vin-

made seats in both business

world. Dublin also serves as

cent Harrison. February 2017

British Airways now operates daily flights between Heathrow and Abu Dhabi,

ttgmena.com

long-haul aircraft, giving even more exclusivity and privacy to customers.

PEOPLE ON THE MOVE

Hospitality Group. Harnisch transferred from Carlson Rezidor Hotel Group in Brussels, where he served as chief operating officer and was in charge of 350 EMEA properties. He began his career in 1986 and has worked as vice president for Hilton Worldwide for over 14 years.

Phoenicia Hotel and Le Vendome Beirut have appointed a new general manager, Dagmar Symes. A graduate of the Lausanne School of Hotel Management, Symes has more than two decades of experience in the European luxury and hospitality sectors. She transferred to Phoenicia Hotel from the Kempinski Summerland Hotel & Resort Beirut.

22 February 2016

PRESIDENT, CEO & BOARD MEMBER Sabre Corporation has selected Sean Menke as the new president, CEO and a member of Sabreâ&#x20AC;&#x2122;s board. Menke joined the Sabre family in October 2015 and previously served as the executive vice president of Sabre and president of Sabre Travel Network. Menke has previously held the position of CEO for Frontier Airlines.

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STEPHEN MEREDITH

STEIGENBERGER HOTEL BUSINESS BAY, DUBAI

the position of CEO for Emaar

GENERAL MANAGER

SABRE CORPORATION

CEO Olivier Harnisch has assumed

SEAN MENKE

DAGMAR SYMES

PHOENICIA HOTEL & LE VENDOME BEIRUT

EMAAR HOSPITALITY GROUP

OLIVIER HARNISCH

GENERAL MANAGER

Steigenberger Hotel Business Bay, Dubai has promoted Stephen Meredith to the position of general manager. Meredith previously worked as the executive assistant manager of the hotel. With 26 years of experience in the hospitality and F&B departments, Meredith has held numerous positions, including F&B manager for the Cascades Hotel in Sun City.

PICTURE PERFECT In celebration of Arabic heritage, THE RITZ CARLTON DUBAI introduces new resort initiatives that expertly fuse together Arabian culture and Dubai’s natural landscape.

SHANGRI-LA HOTEL DUBAI completes an extensive $19 million renovation project spanning its public areas, including the Lobby Lounge and Dunes Café. SUN AQUA VILU REEF MALDIVES guests ensure that baby sea turtles reach the sea safely.

BAB AL QASR IN ABU DHABI reveals its brand new LIMO restaurant, offering delicious and authentic Peruvian cuisine.

Novak Djokovic is crowned victor of QATAR AIRWAYS’ Qatar ExxonMobil Men’s Open and is the proud recipient of the prestigious Golden Falcon trophy.

FOUR POINTS BY SHERATON showcases Farah Coolmans ‘Desert Tales’ artworks at the Z Gallery, shedding light on the UAE’s unique culture and heritage.

Picture perfect 24 February 2017

A visual tour of recent events in the region ttgmena.com

SOCIAL HUB

Our Team GENERAL MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003

SOCIAL MEDIA HIGHLIGHTS: WE’RE WATCHING YOU!

Whether you’re posting about milestones, anniversaries, special occasions or CSR initiatives, TTG MENA is watching. We love seeing what tourism industry players are up to. Here are some of our favourite tweets from last month…

MEDIA REPORTER Aleksandra Wood Awood@ttgmena.com D: +35724803022 CONTRIBUTORS Natalie Hami Emily Millett Lucie Robson CREATIVE DIRECTOR Edward Beales E-COMMERCE EXECUTIVE Marina Drakou Mdrakou@ttgmena.com D: +357 24 803077

RosewoodLondon @RosewoodLondon Sublime symmetry. Our grand facade dates to 1914, and is one of the last examples of Belle Epoque architecture in London. #rosewoodlondon

Elaine Hockley EHockley@ttgmena.com D: +357 24 803011

ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026 CREDIT CONTROL Stala Antoniades SAntoniades@ttgmena.com D: +357 24 803015 HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas.com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138 TTG Worldwide Titles* TTG Middle East & North Africa operates under a licence from TTG Media Limited in the UK

TTG Middle East & North Africa is a member of the TTG network of media alongside: TTG UK and Ireland, TTG Russia and CIS, TTG Nordic, TTG Czech Republic, TTG Italia, TTG Asia, TTG China TTG India * For information on these publications, please contact us at: INFO@ttgmena.com TTG MENA is part of the CADS Group

Swiss Intl Air Lines @ FlySWISS Our #Bombardier C Series #HBJBB together with #PatrouilleSuisse during today's flight training. #Wengen #Lauberhornrennen.

LUX* Belle Mare @LUXBelleMare Meditation session with Dr. Kamalroop Sing this morning. Feel rejuvenated and would definitely recommend.

ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074

CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002

Xperienz Holidays @XperienzHoliday Light up with the #Lantern #Festival in #Taiwan! #XperienzHolidays #LanternFestival #Taiwan #Taipei

Six Senses Yao Noi @ SSYaoNoi Six Senses Yao Noi together with Koh Yao Sheriff donated supplies to help flood victims in the South of Thailand on 12th Jan 2017.

EDITOR Tatiana Tsierkezou TTsierkezou@ttgmena.com D: +35724803021

Cunard Line @cunardline We're wishing Queen Mary 2 a very happy 13th birthday! It's been 13 years today since her maiden call to Fort Lauderdale.

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