T H E B U S I N E S S O F S E L L I N G T R AV E L
NOVEMBER 2017
ISSUE 312
Spotlight INDIAN OCEAN
Destination ABU DHABI
In tune with travel and tourism trends
A cultural powerhouse on a mission
Focus On TURKEY
On Location EGYPT
Still a firm favourite among GCC travellers
UNITED FRONT The MENA region, a collection of countries with a unified vision and a shared goal, inspires industry players the world over with its determined approach to travel and tourism
One of the world's most diverse destinations
CONTENTS > YOUR GUIDE 04
NEWS & CALENDAR
08
INTERVIEW
ARE YOU READY TO RUMBLE? he World Travel Market London 2017 is
10
upon us! Over the last few weeks I have
DESTINATION ABU DHABI
been in constant communication with clients spanning all four corners of the
14
globe, who simply cannot wait to fly to England
ON LOCATION EGYPT
for some serious travel trade networking, a bit of sightseeing and a spot of shopping. I sincerely
16
hope it’s a fruitful event for all attendees!
SPOTLIGHT INDIAN OCEAN
This issue, as I’m sure you’re aware, is one of
A LETTER FROM...
TTG’s extra special print editions. Not only does
21
it feature reports on Abu Dhabi, Egypt, the Indian
FOCUS ON TURKEY
Ocean and Turkey (all of which are extremely interesting and worth a read), it also includes our
25
extremely popular Regional Round Up. I simply
REGIONAL ROUND UP
cannot get over the frequency of developments in the region. It really is marvellous!
34
So sit back with a nice cup of coffee and flick
PEOPLE ON THE MOVE
through these pages to uncover the very latest travel trade news across the region
36
and beyond.
SOCIAL HUB
November 2017
ttgmena.com
Tatiana Tsierkezou
TTG MENA Editor
3
NEWS
Exhibition
REINFORCING TIES
Calendar
HAVEN FOR MICE pon its opening this month, Shangri-La Hotel, Colombo will represent one of the most versatile and unique event venues in
Air Astana will be boosting its frequency of flights to the UAE this month. Regional manager Gulf and Indian Subcontinent, Air Astana, Karlygash Omurbayeva commented: “The airline has been successfully operating daily to the UAE for over 11 years between Almaty and Dubai, and four times a week between Astana and Dubai. From November 4, 2017, we are increasing Astana operations to five-timesweekly.” Omurbayeva told TTG that Air Astana continues to operate codeshare flights with Etihad Airways between Abu Dhabi and Astana. She further added that Kazakhstan has adopted visa-free entrance for UAE nationals, allowing them to stay for up to 30 days without a visa. “This helped us to attract tourist flow from the UAE, especially families and small groups," she added.
NOVEMBER 6-8 World Travel Market London, UK • www. london.wtm.com
Sri Lanka.
NOVEMBER 7-9 AccessAbilities Expo, Dubai, UAE www.accessabilitiesexpo.com
Lanka’s reputation as a global MICE hotspot.
NOVEMBER 21-23 2nd Annual Cultural Tourism Middle East, Dubai, UAE www.culturaltourismme.iqpc.ae
facilities, while social functions, gala dinners and
The property will be the ideal choice for large conferences and events, thus reinforcing Sri
NOVEMBER 26 Middle East Hozpitality Excellence Awards, Dubai, UAE www.hozpitalityexcellenceawards.com
the most of the high-end property’s extensive personalised incentives can also be organised. Shangri-La Hotel, Colombo will be home to the region’s largest pillarless ballroom, at 1,580m2; the Lotus Ballroom, which can seat 400 guests for dinner and 600 for cocktails; and three flexible breakout rooms, featuring state-of-the-art
DECEMBER 4-7 ILTM Cannes, France www.iltm.com/cannes
audiovisual equipment. Other noteworthy MICE features include an outdoor events space with an open bar, lawn and
DECEMBER 12-14 SIAL Middle East, Abu Dhabi, UAE www.sialme.com •
Couples wishing to tie the knot can also make
suspended pavilion, which can host 420 people for dinner and 750 guests for cocktails, and several boardrooms on the higher floors.
TTG MENA will be available at these shows
4 November 2017
THE SKY’S THE LIMIT WITH KEMPINSKI DISCOVERY
Kempinski Hotels has unveiled its
destination, ranging from elephant rides
redesigned Kempinski Discovery
in the jungle, a private tour of a Geneva
loyalty programme, which
watch factory, a traditional ‘Adumu’
guarantees even more rewards and
dance with Masai warriors in Kenya and
benefits.
much, much more.
Members of the programme can
Meanwhile, guests on the highest
embark on a journey through each
tier level will be able to experience the
Kempinski Discovery tier level, with
new and exclusive Kempinski Private
immediate personalised benefits
Concierge – an invitation-only club
ranging from room upgrades, late
offering various privileges.
check-out and early check-in, early
Senior vice president business
access to exclusive offers, special
development, Kempinski Hotels,
offers at Kempinski restaurants,
Amanda Elder declared: “With this
a dedicated butler service and
programme, we aim to build even
personalised chef services.
stronger connections between
A key feature of the Kempinski
Kempinski and our most loyal guests,
Discovery programme is the ‘Local
cultivating the preference of Kempinski
Experience’, which allows guests
as the go-to choice for elevated, luxury
to uncover the culture of each
travel experiences.”
ttgmena.com
NEWS
HOTEL CHECK SANTA MARINA, A LUXURY COLLECTION RESORT, MYKONOS
could require and a team of professionals that match the very high standards of this
BOOSTING FLIGHTS TO STOCKHOLM
upscale hotel. Staff is warm and
In light of ever-growing
flight will depart Stockholm
welcoming, without coming
customer demand, Emir-
at 21:10, arriving in Dubai at
across as overbearing or
ates Airline has an-
06:30 the following day.
pretentious. The service is
nounced that it will be
first class, with every detail
increasing its frequency of
ated by a Boeing 777-
having carefully been
flights to Stockholm, Swe-
300ER aircraft and will
thought of.
den, with three additional
further boost Sweden’s
services, as of December
global long-haul connectiv-
8, 2017.
ity, giving travellers from
By Louis Skoutellas
What to say about the sensational cuisine – we usually eat out locally
The three weekly flights
The flights will be oper-
Stockholm the opportunity
when travelling, but found
are scheduled to run on
to travel to 70 Emirates
ourselves compelled to dine
Fridays, Saturdays and
Airline destinations in Asia,
in-house, where they also
Sundays, taking off from
Australasia, Africa and the
catered to our little one’s
Dubai at 15:00 and arriv-
Middle East.
fussy palate.
ing at Stockholm Arlanda
I could gush on and on
Airport at 18:45. The return
Travellers will be able to seamlessly connect, with a
don’t often review places I visit, but
and our one-year-old in August, and
about how wonderful this
short transit through the
once in a while I have an experience
the only word I can use to describe
hotel is and how it deserves
airline’s world-class Dubai
that exceeds my expectations by leaps
how we felt is ‘enchanted’.
more than its five-star rating,
hub, to popular destina-
and bounds, and I feel obligated to share it with others. I stayed at the Santa Marina, a Luxury Collection Resort, Mykonos, with my wife
but I just want to thank
tions such as Ho Chi Minh
designed and well kept – the gardens
everyone for an unforgettable
City in Vietnam, Colombo
groomed to perfection, the rooms
holiday that we are sure to
in Sri Lanka, Manila in
created with every comfort a guest
repeat time and time again.
the Philippines and Cape
The property itself is so beautifully
Town and Durban in South TTG staff and correspondents assess services used by them. We report the results, which are based on a one-time experience only and view services from a customer perspective.
November 2017
ttgmena.com
Africa.
5
NEWS
ONGOING DEVELOPMENTS Founder and executive chairman, roomsXML, Prakash Bang sheds light on the company’s very latest news and its goals at WTM London
ENHANCED TECH OFFERING
TUNISIA: OPEN FOR BUSINESS uring WTM London 2017, the Tunisian National Tourist Office (TNTO) will work to enhance its relationship with tour operators, following news that Thomas Cook and other British travel companies will be returning to the country in early 2018. In July of this year, the UK Foreign Office made an official statement change on its travel advice, encouraging British tour operators to begin operations to the popular destination. Director, Tunisian National Tourist Office in the UK, Mounira Derbel Ben Cherifa expressed his positive outlook: “We are confident that the Brits will come back
A noticeable trend that could reshape the luxury travel in-
There are a lot of
shifted our focus towards
again to Tunisia as they’ve been going on holiday there
dustry, Bürgenstock Resort Lake Lucerne in Switzerland
things going on the
analysing, improving and
for the last 40 years. Tunisia is open for business.”
has witnessed a jump in GCC travellers specifically looking
product development
delivering data and content
for an eco-conscious luxury hideaway.
front at the moment.
to our travel agent users, by
The resort’s general manager, Robert Herr declared:
It actually never stops.
introducing unique features
“Sustainability is certainly something Arab travellers are
At the beginning of
like Q-Push, room level
becoming more and more conscious of. But they do not
the year we launched
descriptions and images,
have to give up on a trip’s luxury in order to remain envi-
our new version of
meta-reviews, smart filters
ronmentally aware. We combine luxury, health and leisure
API, which is capable
driven by artificial intelli-
while being kind to the environment at the same time.”
of handling advanced
gence and more.
Dedicated to sustainability since 1888, the resort has
search parameters
Our aim at WTM will be to
been restored to include a number of modern innovations
and delivering quicker
showcase our developments
to preserve the environment and reduce waste.
responses. We then
over the course of the year.
November 2017
ttgmena.com
7
INTERVIEW
CHANGING THE FACE OF BAHRAIN’S HOTEL INDUSTRY : Why did you choose Bahrain as
Wyndham Hotel Group is preparing to launch the world’s largest Wyndham Garden property to date in Bahrain and the brand new Wyndham Grand Manama, both of which are scheduled to elevate the country’s hospitality portfolio later on in the year. Regional vice president, Middle East and Africa, Wyndham Hotel Group, Ignace Bauwens exclusively speaks to Aleksandra Wood
the location for the largest Wyndham
accessible luxury to Bahrain Bay’s iconic United Tower with 263 stylish rooms.
Garden property? : Please tell our readers a bit about Wyndham Bahrain is a vibrant market for the
Garden Manama and Wyndham Grand Manama.
hospitality and tourism industry. Led by the concerted efforts of governmental
We will introduce Wyndham Garden in Bahrain with the
entities to promote the sector in this
opening of Wyndham Garden Manama later this year.
exciting market, tourist arrivals increased
We are all gearing up for the grand inauguration of
by six per cent in 2016 and are expected
what will be the largest Wyndham Garden in the world.
to reach 15 million by 2020, generating
The hotel is differentiated by its central location in
estimated record revenues of $1 billion,
the heart of Juffair and its close proximity to Bahrain
according to the Bahrain Economic
International Airport. It is also near the Marina Garden
Development Board (EDB Bahrain).
Park, Bahrain City Centre, the upcoming Oasis Mall,
In addition to highlighting Bahrain
the Al Fateh Grand Mosque, the US Naval Base and
as a ‘business friendly’ destination, the
the Bahrain National Museum, as well as an array of
Bahrain Tourism & Exhibitions Authority
leisure attractions. Wyndham Garden Manama is an ode
(BTEA) is also focused on strengthening
to the city of Manama, whose name derives from the
the leisure sector through various
Arabic word meaning ‘The Palace of Dreams’. Wyndham
initiatives that are expected to further
Garden is the perfect option for both business and
boost tourist arrivals. The country
leisure guests, assuring them a stress-free experience
has also been investing in its tourism
with all the amenities needed for a memorable stay.
infrastructure to welcome this growing
With a wide range of high-quality services, including
travelling demand, whether for business
convenient dining options, inviting lobbies and lounges,
or leisure. The $1.1 billion expansion of
free WiFi and flexible meeting spaces, the brand will
Bahrain International Airport, which is
bring carefree convenience to both business and leisure
set for completion in 2020, is one strong
guests, and will be perfectly positioned to suit the needs
example of the country’s commitment to
of the fast-growing mid-scale segment.
the growth of the travel sector, making
We are also excited to open Wyndham Grand Manama
this a very attractive opportunity for our
in Bahrain Bay later this year. Wyndham Grand is an
industry.
ensemble of distinguished hotels that are approachable
Moreover, we are particularly delighted
by design, representing one-of-a-kind experiences with
that Bahrain, represented by BTEA, has
refined accommodation, attentive service and relaxed
been selected as a member of the United
surroundings. The opening of Wyndham Grand Manama
Nations World Tourism Organisation’s
will add to other top destinations around the world
(UNWTO) Executive Council for 2018-
where the brand can be found, including Shanghai,
2021. This will bring stronger growth
Istanbul, Doha, Salzburg, Athens, Chicago and Orlando.
prospects and synergies that will benefit
Upon opening, the hotel will occupy 19 floors of the
the industry.
United Tower, a 50-storey landmark, which features
Wyndham Hotel Group has a strong
a twisting shape with 360-degree unobstructed views
footprint in Bahrain, with our well-
of the Kingdom, and will be a premium addition to our
established Ramada Bahrain, Ramada
portfolio in a fantastic setting.
Hotel & Suites Amwaj Islands, Ramada
Both additions will be perfectly suited to enable us to
Manama City Centre and Days Hotel
meet the needs of Bahrain’s travel sector, with a larger
Manama. We understand the aspirations
number of rooms and suites that appeal to business and
and opportunities of the country, as well
leisure guests.
as the growing demand for high quality mid-range accommodation. This is why we are focused on further growing
: What makes the new Wyndham Garden stand out from any other hotel in Bahrain?
our portfolio of brands in this exciting market. We are really proud to be introducing
and real value, and this brand delivers this. We have
two new hotels in Bahrain later this year.
reimagined the midscale segment by delivering a new
Wyndham Garden Manama – which, with
hospitality experience at Wyndham Garden Manama,
441 rooms, will be the largest Wyndham
covering all touch points – from the in-room amenities
Garden hotel in the world – as well as
to the F&B choices and events spaces.
Wyndham Grand Manama, bringing
8
We believe that travellers deserve great experiences
Wyndham Garden Manama epitomises the values
INTERVIEW
Wyndham Garden is the perfect option for both business and leisure guests. of the brand. It is a refreshing addition to Bahrain’s
With our ongoing strategic transformation that is
hospitality industry as it delivers significant value for our
focused on brands, technology and people, we are
guests without compromising on any lifestyle amenity
building strong long-term partnerships with owners
they need for a hassle-free and relaxing stay. One of
in the Middle East and Africa. This will enable us to
the stand-out features of the hotel is its location next to
further grow our portfolio of brands and allow owners
business and leisure centres, and its close proximity to
to take advantage of the global strength and power of
the airport. The hotel has been thoughtfully designed to
our Group.
ensure that every guest has a stress-free experience.
I have identified key destinations in the UAE,
The 441 rooms and suites are specially designed and
Saudi Arabia and Bahrain in the Middle East region
complement the wide range of facilities offered, including
for expansion. We are also planning on growing our
24/7 local area shuttle services. High-speed Internet adds
presence in Africa in the coming years with strong
to the convenience of visitors, who also have the option
potential identified in Ghana, Rwanda and Nigeria.
of early check-in and late check-out. Wyndham Garden Manama has a fantastic food and beverage offering with seven restaurants and bars.
: Are there any plans for new properties in the Middle East?
Adding value to the guest experience, the hotel has a spa and health club with a sauna, as well as massage therapy
We have dramatically increased the presence of
and fitness programmes. Wyndham Garden Manama is
Wyndham Hotel Group brands across the region, with
also ideally suited for meetings and events with 171m2
several new signings, including Wyndham Garden in
of space, including three meeting rooms for up to 180
Ajman (179 rooms) and Ramada Al Khobar in Saudi
conference or 200 banquet guests.
Arabia (126 rooms) last year. This year, we have signed deals for several new hotels across the Middle
: What are your aspirations for Wyndham Hotel Group in terms of development?
East including one in Kuwait, one in Saudi Arabia and four in the UAE, which all together will add an additional 1,055 rooms to our count across the region.
We are the world’s largest hotel company based on
We opened the world’s largest TRYP by Wyndham
number of properties, encompassing more than 8,100
in Dubai – with 650 rooms – in August this year,
hotels and over 705,700 rooms in 79 countries, and our
bringing affordable and modern accommodation
footprint in the MENA region is growing exponentially.
to the Barsha Heights neighbourhood, as well as
My vision for Wyndham Hotel Group in our region is to
creating close to 300 jobs in the local community.
further elevate the experience of the everyday traveller,
As part of our exciting development pipeline, we
wherever they go and however they choose to stay. We
will also introduce the Wyndham Grand brand in
are focused on driving innovation every step of the way
more countries in the region, through the opening
so our guests and stakeholders get the greatest possible
of Wyndham Garden Dammam, Wyndham Garden
value and experiences, strengthened by our award-
Riyadh (both in Saudi Arabia) and Wyndham Garden
winning loyalty programme.
Ajman Corniche (UAE). November 2017
ttgmena.com
9
DESTINATION ABU DHABI
TRANSCENDENT SPIRIT
ccording to recently released statistics, the culture-infused capital of the UAE is the fastest growing tourism destination in the MENA region. The 2017 Mastercard Global Destina-
tions Cities Index described Abu Dhabi as the leading tourism market among MENA countries, with an 18.9 per cent growth in visitor numbers since 2009. It was also pinpointed as the fourth fastest growing tourism market globally among 132 countries. An overview of tourism trends and movements in this exciting destination show that stakeholders in the tourism sector deserve the position of a top growing market. Visitor requirements and trends, be they personalised services, cultural visits, family-friendly holidays or MICE, are being identified and addressed with an expertise that is to be expected from a city that is a cultural, political and commercial powerhouse in the UAE.
Eastern exoticism and western dynamism, quality accommodation choice and sector innovation are putting Abu Dhabi ahead of the game in the Middle East and North Africa in attracting leisure and corporate visitors. Lucie Robson writes 10
While well-known for its spotless, stunning beaches, an exceptional selection of top-class hotels and excellent services, one of Abu Dhabi’s most anticipated new features falls under a vibrantly-growing arena: culture. This month, the city will witness the much-anticipated opening of the Louvre Abu Dhabi, a fascinating museum featuring 12 galleries that take visitors on a journey through humanity’s history, with a focus on what unites mankind. The 24,154m2 space is situated on Saadiyat Island, a developing cultural
DESTINATION ABU DHABI centre, which is also earmarked to be the location of
visiting from many other countries, especially from Ger-
we are proud to deliver authentic Emirati hospitality
a branch of the Guggenheim Museum, in addition to
many, Russia and the CIS.
to the world.”
other arts venues. The tourism sector has been anticipating the arrival
And this rapid development in the Abu Dhabi tour-
SPORTS AND EVENTS
ism sector has brought forth a boom in competition
of the Louvre Abu Dhabi with enthusiasm and excite-
among accommodation providers, and a rise in the
ment.
number of top-star hotel openings in recent years.
“With the historic opening of the Louvre Abu Dhabi,
Sports tourism is also making a significant mark in the
This healthy competition is having a positive impact
specialists foresee a change in the very cultural land-
sector, owing to a temperate winter climate ideal for team
on visitors. Supply has increased but demand has as
scape of the nation,” said worldwide marketing direc-
training.
well, creating positive competition.
tor, Jannah Hotels and Resorts, Soraya Benbada. Director of sales and marketing, Yas Viceroy Hotel,
“We’re seeing an increased number of sports groups
With all of this exciting tourism activity, it looks like
staying with us,” general manager, Marriott Hotel Al For-
Abu Dhabi just might reach its target of 4.7 million
Paula Tannous agrees: “Abu Dhabi Tourism and Cul-
san, Richard Bleakley told TTG. “Abu Dhabi is becoming
visitors this year.
ture Authority (TCA Abu Dhabi) is activating quite a
a sporting hub for the Middle East, with key events in the
lot of initiatives to develop tourism in the city. We are
capital’s calendar, such as the Abu Dhabi Grand Prix and
“The leadership of Abu Dhabi is executing an excel-
very excited about the announcement of The Louvre.
the Mubadala World Tennis Championship, helping to
lent vision to define and establish the capital as a
This will support the culture element of tourism and
bring fans of sports to the city.”
leading tourist destination of the region,”
attract new business to the city.”
Meanwhile, the UAE capital is fast becoming a hub for
concluded Benbada.
corporate travel and is being constantly recognised for
INVESTING FOR RESULTS
its high-quality services. In August, Abu Dhabi was named the Overseas Luxury MICE Destination of the Year at the China Travel and Meeting Industry Awards.
An investment into MICE as well as cultural tourism is
Commenting on the city’s MICE mastery was general
helping to develop the city as a year-round destina-
manager, Southern Sun Abu Dhabi, Pierre Delfau: “These
tion – a move that is having a positive impact on the
are the type of events we enjoy and need throughout the
hotelier business.
year as [MICE travellers] have a longer length-of-stay and
“Abu Dhabi hotels are receiving great support from TCA Abu Dhabi,” said group general manager, City Seasons Hotels, George Demitry.
[the events] are city wide, benefiting the entire industry in one way or another.” Delfau explained that the events also shed light on the
“The tourism board is actively generating the de-
city to a worldwide market that could potentially return
mand to the city from new feeder market sources. We
for a leisure stay, based on their experience during the
have seen an increase in events and exhibitions hap-
said conference or event.
pening in Abu Dhabi, which is gradually supporting an
Demitry agreed, saying that new hotel openings have
increase in demand through different periods of the
helped the destination to become what it is now, a big
year for both leisure and corporate travellers.”
player not only in leisure tourism, but MICE as well. He
Elsewhere, new visitor trends have been identified
has noticed a significant rise in the number of delegates
and acted upon by tourism stakeholders. The swiftly-
seeking incentive group accommodation. “We see now
growing movement towards personalised tourism
incentive groups of 1,000 booking rooms. We did not see
is one such trend identified by Abu Dhabi’s tourism
these numbers in the past,” he told TTG. “We look at it
industry stakeholders. Once again, hoteliers have the
positively. Each hotel has its own charm and its own clien-
bird’s eye view on developments.
tele. For us, being a UAE-owned and managed company,
“There are two trends that seem to have taken the hospitality market by storm,” Benbada of Jannah Hotels and Resorts told TTG. “Firstly, the concept of personalised hospitality; since the inception of the first Jannah property, we have offered our signature Karim services that tend to satisfy every guest’s needs, 24/7. The Karim services are available to each and every guest that walks in through our doors.” This service comprises of a personal ‘Karim genie,’ that welcomes travel-weary guests as soon as they enter the hotel with a personalised check-in via a tablet, doing away with the need to line up at reception. Check-in is conducted while showing guests to their room and, once settled in, guests are then invited to view a video detailing their room and hotel amenities. The ‘home-away-from-home’ Karim service continues throughout a stay. This attention to detail is contributing to Abu Dhabi, becoming a growing destination of choice for families. “We have seen a great increase in GCC families to Abu Dhabi, especially during the holidays,” said Demitry of City Seasons Hotels. “We believe that GCC families are prioritising Abu Dhabi as a destination for their holidays, mainly because the city is a family-
The leadership of Abu Dhabi is executing an excellent vision to define and establish the capital as a leading tourist destination of the region.
friendly and family-oriented place.” Notably, there has been an increase in families November 2017
ttgmena.com
11
DESTINATION ABU DHABI
COLLABORATION FOR CHANGE
LOUVRE ABU DHABI TO OPEN
bu Dhabi’s
world as a building material.
Department
In Al Ain, a spot where many
of Culture and
UNESCO heritage sites
Tourism has signed a
such as houses, forts and
Memorandum of Un-
mosques are located, earth
derstanding (MoU) with
was one of the chief building
the Getty Conservation
materials.
Institute (GCI), reflect-
SAFEST CITY IN THE WORLD
Such significant sites have
ing common goals and
been falling into disrepair,
joint collaboration in the
owing to neglect or demoli-
Numbeo, a website that curates and collates data on cities
The Louvre Abu Dhabi, the first museum of its kind in the
fields of preservation
tion. The MoU recognises
and countries worldwide, has named Abu Dhabi the safest
Arab world, is scheduled to open its doors on November 11,
and conservation, and
the need for training in con-
city in the world in 2017.
showcasing the achievements of human civilisation and cul-
specifically offering train-
servation and restoration of
ture under one roof.
ing in the conservation of
earth buildings.
The museum’s inaugural exhibition, entitled ‘From One Louvre to Another’, will launch on December 21 and will fo-
earthen architecture.
The chief objective of the
The MoU was signed
MoU is to launch an interna-
Out of Numbeo’s data, the city boasts the lowest crime index of just 13.54 in the past six months, and the highest safety index of 86.46. These safety statistics put Abu Dhabi well ahead of second place city, Basel, in Switzerland.
by director general, De-
tional course on the Conser-
“Louvre Abu Dhabi embodies our belief that nations
partment of Culture and
vation of Earthen Architec-
ally crime-free society. It is a priority when choosing a city
thrive on diversity and acceptance, with a curatorial nar-
Tourism, HE Saif Saeed
ture in 2018. This will be the
to visit or live in and provides peace of mind knowing that
rative that emphasises how interconnected the world has
Ghobash and head of
first time such training will
you can feel safe anywhere you go in Abu Dhabi,” said di-
always been,” said chairman, Abu Dhabi Tourism & Culture
buildings and sites, Getty
be available for architects,
rector general, TCA Abu Dhabi, HE Saif Saeed Ghobash.
Authority, Mohamed Khalifa Al Mubarak.
Conservation Institute,
engineers, conservationists,
Susan MacDonald.
heritage managers and ar-
the leading city in the world to live, work and do business in,
The move reflects the
chaeologists who work with
and highlights an aspect of life in Abu Dhabi that is a matter
use of earth all over the
earthen buildings and sites.
of great pride to all residents,” said Ghobash.
cus on the Louvre in Paris.
“The museum represents the latest innovation in a longstanding tradition of cultural preservation, nurtured by the founding leaders of the UAE,” he added.
12 November 2017
“Abu Dhabi has a solid reputation for safety with a virtu-
“The result of this index supports Abu Dhabi’s position as
PRESERVING ABU DHABI CULTURE Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi) and Emirates Heritage Club have signed a Memorandum of Understanding (MoU) to protect, preserve and revive national heritage, as part of a coordinated strategy to bolster Abu Dhabi's position as a global cultural tourism destination. The MoU lays down an agreement on communication and cooperation between the two bodies, with a focus on tourism, culture and marketing. The aim of the agreement is to attract regional and international visitors to Abu Dhabi through promotion of heritage and cultural activities. There is a parallel aim of iden-
Our partnership with Emirates Heritage Club seeks to revitalise the emirate’s rich heritage and cultural assets so as to develop tourism and boost investment in this vital sector.
tifying investment opportunities in the emirate. One of the first tasks will be to compile UNESCO lists of heritage sites and features. Director general, TCA Abu Dhabi, HE Saif Saeed Ghobash remarked: “Our partnership with Emirates Heritage Club seeks to revitalise the emirate’s rich heritage and cultural assets so as to develop tourism and boost investment in this vital sector. It also aims to document unique cultural heritage elements by experts, narrators and academics from both sides.”
ttgmena.com
ON LOCATION EGYPT
ETERNALLY ENCHANTING
The celebrated land of Egypt has returned to claim its throne among tourism leaders, after encountering a series of trials and tribulations in recent years. Aleksandra Wood uncovers the thriving destination’s latest industry news
gypt, home to the Great Pyramid
in international tourist arrivals this year and is on course
REBIRTH
to welcome nearly eight million holiday travellers in 2017,”
of Giza, the Sphinx, the ruins of
And despite the unrest that has swept the
revealed regional director of communications and public
Memphis, the ancient Egyptian city of
country in recent years, Egypt has risen from
relations, Steigenberger Hotels & Resorts, Egypt, and Jaz
Thebes, Karnak and the Valley of the
the ashes an almighty Phoenix, ready to
Collection, Egypt, Areej Mohieldin. “The country is aiming to
Kings, is hailed as a prodigious goldmine of
take on even the most trying of challenges
boost the number of visitors it receives from the GCC region
culture and history.
and reestablish itself as the leading tourism
by up to 25 per cent this year, as part of the government’s
destination of North Africa.
plan to revive its tourism sector, a key contributor to its
Crowned the cradle of civilisation, the nation has experienced some of the earliest
The country’s industry is in a constant state
economy.”
developments of writing, agriculture,
of development, as affirmed by the United
Indeed, the Government of Egypt has been pushing all
urbanisation, organised religion and central
Nations World Tourism Organization, which
boundaries to facilitate the rise and flow of tourism, rolling
government. Its rich cultural heritage
recently named Egypt the second fastest
out several widely successful strategies to bolster its efforts
remains an integral part of its national
growing destination of the year.
and catapult the industry to the position of a global leader in
identity, which has endured, and even
Much to its advantage, the nation has been
tourism. Further elaborating on this was general manager,
subsumed, numerous foreign influences,
observing noteworthy influxes in tourism
Semiramis InterContinental Cairo, Sameh Sobhy, who said:
including Greek, Persian, Roman, Arab,
numbers, namely from the GCC, which has
“A variety of governmental initiatives, including regional
Ottoman and European.
slowly but surely returned to its position as the
and international support, not to mention an extensive
top feeder market.
international promotional campaign targeting niche and
Cluster director of sales and marketing, Fairmont Nile City, Magdi Gamil remarked
“Egypt has witnessed a 51 per cent spike
new markets, continue to promote Egypt as an attractive
on the country’s charm: “Egypt is one of the most diverse destinations in the world. It offers an array of vacation choices varying between cultural, diving, fishing, watersports, medical, spiritual and eco-tourism. “The country has the ability to cater to different tastes and interests, but what makes it truly unique is the authentic culture, which comprises a fusion of civilisations witnessed over the past 6,000 years, adding a distinctive flavour for visitors,” he added.
A sense of confidence is gradually being restored in tourists to visit a once again safe Egypt.
14 November 2017
ttgmena.com
ON LOCATION EGYPT destination. Results are evident. The ‘This Is Egypt’ promotional video, released by the Egyptian Tourism Authority, just recently won for the Middle East region in the second competition run by the United Nations World Tourism Organization’s 22nd assembly.” Meanwhile, also among the key contributors to the
SOMETHING FOR EVERYONE
industry’s growth are airlines, according to Fairmont Nile
World-renowned Egyptologist and former Minster of State for Antiquities Affairs, Dr. Zahi Hawass will go down in history for his dedication to the preservation and restoration of Egypt’s most historical monuments. The very man to have given former US President, Barack Obama a personal tour of the ancient sites of Egypt grants Aleksandra Wood an exclusive glimpse into the destination, while sharing his latest updates
City’s Gamil, with the country having reinstated charter flights from major destinations such as Tokyo. As a result of this new confidence in the destination, several international cities are putting Egypt back on their travel map. Regional vice president – Egypt and general manager, Fairmont Nile City, Frank Naboulsi exclusively told TTG: “Our current main feeder market is the GCC region, however, as travel bans are being lifted, multiple markets are actually looking forward to coming back to Egypt, such as the North American, Japanese and Eastern European markets.” But without change, there cannot be growth – a concept that is recognised and well received by Egypt. As the industry rises to its former glory, key players are keen to meet trends head on with a number of developments. Egypt’s infrastructure is undergoing notable changes to accommodate the number of tourists flocking back to the remarkable destination. “For two years now, constant efforts are being exerted to improve the country’s infrastructure,” declared Fairmont Nile City’s Gamil. "From modifying roads leading to and from airports to intensifying security check procedures, a sense of confidence is gradually being restored in tourists to visit a once again safe Egypt. Moreover, numerous sightseeing attractions are being transformed to provide tourists with an enhanced cultural experience, allowing Egypt to continue competing with international destinations.”
: What news can you share with our readers?
And, as confirmed by Semiramis InterContinental Cairo’s Sobhy, the country
international conferences are helping to promote the destination. Moreover, famous celebrities, such as
is pulling out all the stops to introduce new attractions and update its current
I am directing an excavation in the Valley
Lionel Messi, Will Smith and Angela
offering. Egypt recently celebrated the inauguration of the National Museum of
of the Kings and I have a book, Giza and
Merkel, are continuously visiting the
Egyptian Civilization, which features 50,000 historical pieces that narrate the
the Pyramids, which will be published
destination. Egyptian tourism agencies
development of Egyptian civilisation. The brand-new attraction closely followed
this month. I co-authored the book with
across the globe are very active, but I
the re-opening of the Museum of Islamic Art. Both museums are located in the
the famous Egyptologist, Mark Lehner.
believe it is the magic of the pyramids
country’s capital, Cairo.
Another soon-to-be published book is the
and Tutankhamun that captures the
catalog for the upcoming exhibition of the
hearts of people all over the world and
Tutankhamun collection, which will leave
draws them to Egypt.
GREEN MOVEMENT
Egypt next year and visit 10 cities for five
And as Egypt climbs the tourism ranks once again, one new and noteworthy trend
years, until the celebration of the
has emerged – eco-consciousness. Industry players are becoming more and more
centennial of the discovery of
that you are witnessing within the
environmentally-conscious by the day, and thus, are doing all they can to adopt a
Tutankhamun. In addition, I am currently
industry?
‘green’ approach and ameliorate their services with the environment in mind.
giving lectures all over the world. This
: What are some tourism trends
year has been a prosperous year for me,
New trends include people who live
has a number of properties across Egypt. The brand’s regional director of
as I was named Ambassador for Peace
in the cold cities of Europe and the
communications and public relations, Mohieldin, touched on some of its ‘green’
and Culture Heritage by the UN affiliate
US coming to Aswan to stay in the
initiatives: “Within our group of hotels, we are committed to transforming all our
organisation, the International Federation
warmth of the sun, specifically at
properties to ‘green’ hotels, by applying international sustainability measures and
for Peace and Sustainable Development. I
Cataract Hotel, which is famous for
procedures. In recent years, 36 Jaz Collection properties have been certified as
was also awarded the golden pillar at the
its history. Nowadays, people are
‘green’ and have advocated sustainability, when and where possible, with success.
Catanzaro Film Festival in Italy last July. On
visiting the Jewish, Coptic and Islamic
To be able to showcase all our efforts, we have created the ‘Jaz Go Green’ website
October 21, I was named Man of the Year by
monuments rather than the more
to keep guests aware and updated.”
the Telemed Foundation in California, and
ancient monuments. Another new
received the Social Commitment Award in
trend is that people like to have picnics
Milan on October 23.
and go camping and camel riding in
One such environmentally-dedicated entity is the Jaz Collection brand, which
Echoing the same sentiment was Semiramis InterContinental Cairo’s Sobhy, who told TTG: “Our hotel uses the IHG Green Engage system, an innovative online
the desert.
environmental sustainability system that gives our hotel the means to measure and manage our impact on the environment. We can choose from over 200 green
: The UNWTO recently named Egypt
Visitors coming to Egypt can organise
solutions that are designed to help us reduce energy, water and waste, and improve
the second fastest growing destination
a trip to meet me through a tour
our impact on the environment.”
of the year. What has the industry been
company based in the USA. Until now,
doing to bolster tourism numbers this
I received 3,000 tourists in one year
past year?
during one tour alone. Since many
It seems as though Egypt’s tourism industry is as busy as ever and ready
more tourists have started to come to
to welcome returning travellers and newcomers with a fresh and updated perspective, strongly supported by centuries of culture. As eloquently said by
Travellers are beginning to regard Egypt
Egypt, I believe that this coming year
Fairmont Nile City’s Gamil: “The country’s outlook is extremely optimistic and
as safe because all archaeological sites
the country will become the next top
we are indeed excited to receive 2018.”
are completely protected and many
tourist destination, as it was in 2010.
15
SPOTLIGHT INDIAN OCEAN
TRANSFORMATIVE
SANCTUARY
everything from a fitness and meal plan to rejuvenating and healing spa treatments. Wellness journeys are also set to be a big focus at Anantara Peace Haven Tangalle for 2018, with programmes centred around the 5,000-year-old traditions of Ayurveda and holistically addressing exercise, diet, sleep, stress and relaxation needs. “For Anantara Peace haven Tangalle Resort, the main focus is leisure and FIT, with the ultimate goal of empowering guests to change their lifestyle and way of thinking,” said general manager, Anantara
Welcome to paradise. A region famed for its aquamarine waters, powder white sands and envy inducing landscapes. This is the Indian Ocean, where keeping up with current trends is as important as maintaining traditional markets. Emily Millett writes
Peace Haven Tangalle, Ross Sanders. With health and wellness taken care of, guests are also increasingly yearning for unique culinary experiences, and in response, hotels across the Indian Ocean region are introducing innovative and creative culinary developments. According to group director of business development, Sun Siyam Resorts, Evgenia Boyankova, the relationship between food and travel is on the rise in the Indian Ocean, with
he Indian Ocean has long enjoyed a ‘must-
travellers as well as budget travellers. This is because
culinary tourism playing a key role in tourists
visit’ tourism status, with its iconic offering
many of these countries are affordable, but also boast
getting to know the story behind the destination.
enticing travellers from all four corners of
some of the finest luxury hotels in the world.”
the globe. And while the world’s adventurers
In response, Teardrop Hotels has been building on
its choice of restaurants and bars, cooking classes
flock to this magnificent destination, tourism to the
its portfolio, with the opening of a new beach hotel
and trips to the markets on neighbouring islands,
region continues to see a steady increase, as Haydee
in Balapitiya on the west coast, called Kumu Beach in
Sun Siyam Iru Fushi also plans to launch Sinbad, a
Cruz, director of sales and marketing, Amari Havodda
September 2017.
Middle Eastern restaurant, later this year, in a bid
Maldives explained to TTG: “The Maldives maintains
“Teardrop Hotels is delving deeper into Sri Lanka’s rich
to cater further to the Arab traveller. Hilton Seychelles Northolme Resort & Spa also
its position as a renowned holiday destination in the
history with the launch of a new circuit of four boutique
Indian Ocean. During the first eight months of this
bungalows – Camellia Hills near Dickoya (Sept 2017),
aims to give guests a local culinary experience,
year, arrivals increased by more than six per cent
Goatfell near Nuwara Eliya (Dec 2017), Pekoe House near
with the upcoming new true Creole concept at its à
year-on-year.”
Kandy (Dec 2017) and Nine Skies near Ella (April 2018),”
la carte Les Cocotiers restaurant.
According to Cruz, the destination has recently
Further enthusing on the brand’s culinary
added Adamaly.
adventures in the Indian Ocean, cluster director
become more accessible, with Middle Eastern airlines connecting Europe and America through Dubai, Abu Dhabi and Doha. Meanwhile, new resort openings have improved supply for growing demand. “The profile of guests visiting the Indian Ocean has
IN TUNE WITH THE TRENDS
of business development, Hilton Seychelles, Britta Krug told TTG: “At Hilton Labriz, we recently
Over the years, the Indian Ocean has enjoyed consistent
introduced a weekly Street Food Festival, offering
popularity, with traditional niche areas fuelling the
our guests a unique dining experience.”
evolved over the last few years,” general manager,
market. Today, as the region evolves, these traditional
Anantara Dhigu, Anantara Veli and Naladhu Private
segments are being joined by nascent trends that are
trend, such as the recently opened beachfront
Island Maldives, Coetzer Deysel told TTG. “We
broadening tourism horizons.
Amari Galle in Sri Lanka. According to area general
New properties are also tapping into the culinary
“We are seeing a major trend in terms of health
manager, ONYX Sri Lanka, Russell Cool, the hotel
and wellness that we are responding to accordingly,”
has curated a range of culinary offerings including
percentage of our overall guest type. We now see
Deysel told TTG. “A key focus area for 2018 is a new
Ahara Gourmet Gallery, inspired by the rich street
many guests travelling with multi-generation families
and extensive health and wellness programme that
food culture of the region.
and even larger groups of friends.”
will consist of a combination of visiting practitioners
no longer just attract honeymooners and diving enthusiasts, although they do still make-up a large
“Our strategies for maximising our F&B
specialising in new-to-market, innovative therapies, as
offerings will move into 2018 as well, with new and
accordance to the increasing affordability of the
well as improvements and additions to already existing
unique offerings for locals and visitors,” Cool told
region, as sales and business development executive,
spa treatments.”
TTG.
This broadened guest profile has also shifted in
Teardrop Hotels, Mustafa Adamaly explained: “The Indian Ocean attracts a fair share of both luxury
16
Offering a glimpse into Maldivian culture with
The spa at Anantara Veli is also currently undergoing an upgrade, which is set to see the facility incorporate November 2015
ttgmena.com
Meanwhile, the recently launched LUX* Grand Gaube in Mauritius offers six restaurants and five
SPOTLIGHT INDIAN OCEAN
The Indian Ocean attracts a fair share of both luxury travellers as well as budget travellers.
And elsewhere in the Maldives, Villa Hotels & Resorts is introducing new MICE experiences, as executive director, Villa Hotels & Resorts, Maldives, Muaviyath Umar told TTG: “We are proud to announce the opening of the largest and grandest conference hall and boardrooms, which are ready to bring conferences, meetings, banquets, weddings, or auditions to life with a maximum capacity of 400 attendees.” Despite the new trends, traditional markets such as luxury travel are not being ignored, as Haris Mohamed,
the resort is currently undergoing refurbishment
acting managing director, Visit Maldives told TTG: “We have
to reinvent some of the land villas to accommodate
a multitude of activities planned for next year with plans
holiday, and LUX* Grand Gaube culinary art instils a creative
families in a two-bedroom setting, as well as to
to greater penetrate into ultra-high net worth segments
twist to the local flavours,” said group press and public relations
increase the total number of pool villas.
of existing, traditionally strong markets, as well as the
bars with local flavours infused into the experience. “Exceptional eating and drinking is a highlight of every LUX*
manager, Axelle Mazery.
Olhuveli Beach & Spa Maldives has also introduced
development of new emerging markets.”
The group is planning to open a LUX* Resorts & Hotels branded
new room categories specifically designed to cater to
Solo female travellers and millennial travellers are
resort on the six-hectare picnic island of Olhahali, Maldives, in 2018.
families, as Boyankova explained: “We have four new
also on the increase, according to Boyankova, who told
Grand Deluxe Rooms and 18 Grand Deluxe Beach Villas,
TTG: “Millennials are leading the way. As the youngest
featuring spacious interiors, private swimming pools
generation with disposable income, they are clearly the
and separate living rooms, offering the perfect family
trendsetters. At Sun Siyam Resorts, we cater to this
getaway with added privacy,”
generation with numerous excursions, including our SSI/
EXPANDING AUDIENCES As the region enhances its offering, subsequently, new markets are showing interest, as director of sales, Park Hyatt Maldives
Interestingly, the paradise destinations of the
Hadahaa, Joelle Mackary said: “While the Maldives continues to
Indian Ocean are also proving popular amongst MICE
be one of the top honeymoon destinations in the world and a
travellers in recent years.
PADI certified dive centres, with access to unparalleled diving spots.”
Anantara Kalutara in Sri Lanka has just unveiled
Undeniably popular amongst travellers from a variety
getaway for families seeking a holiday in a safe and warm
its new purpose-built meeting complex, comprising
of tourism sectors, the bucket-list destinations of the
environment.”
a 630m² two-storey ballroom, three meeting rooms
Indian Ocean are not resting on their laurels, but rather
and expansive indoor and outdoor pre-function areas.
working tirelessly to enhance and expand their offering.
destination for romantic holidays, it is also becoming a popular
To continue meeting the needs of the modern-day traveller,
18 November 2017
ttgmena.com
FOCUS ON TURKEY
DISTINCTIVE HOTSPOT With its unique ability to cater to all traveller tastes, Turkey continues to innovate and make way for rising tourism arrivals. Natalie Hami reports rom its glistening southern
SIGHTS ON MENA
Referring to the ever-growing relationship between tourism stakeholders and
Mediterranean shores, all the
the GCC was general manager, Caresse – A Luxury Collection Resort and Spa,
way up to the historically rich
The destination’s popularity as a prime spot
Bodrum, Makis Antonatos, who told TTG: “Turkey has always been one of the most
Istanbul, Turkey’s charm as an
for visitors from the MENA region, especially
visited destinations among GCC guests, due to its culturally familiar environment,
all-round holiday destination remains
from the GCC, has not dwindled according to
world-class retail options, art galleries, excellent dining, exciting nightlife and luxury
unrivalled.
key hospitality stakeholders, who continue to
accommodation across the city. Bodrum, which is considered the jet set destination
target this lucrative market. During August 2017,
of Turkey, is no exception to that.”
According to the latest figures provided by the Ministry of Culture
Turkey welcomed 9,247 arrivals from Bahrain
and Tourism, the number of arriving
compared to 5,136 during the same month last
noting that GCC travellers stay for longer periods – four and a half nights – compared
foreigners in Turkey in August 2017
year; while 7,213 tourists came from the UAE,
to most guests from Europe and the US, who stay an average of three nights. With
reached 4,658,463 compared to
compared to 2,283 during August 2016. In
this in mind, Antonatos explained that the property creates special packages for
3,183,003 recorded in the same month
addition, Turkey witnessed 10,415 arrivals from
these guests. “When GCC guests book a six-night stay during the summer, they get a
last year. Furthermore, the number of
Qatar in August 2017 compared to 5,800 during
complimentary night in a deluxe room and two complimentary nights when choosing
arrivals in Turkey between January
the same period the previous year. Indeed,
a suite. We also offer additional incentives for big families, such as the opportunity to
and August 2017 rose by 26.41 per
increased flights due to demand have also played
book their second or adjoining room at half the price.”
cent compared to the same period in
their part, such as the recent rise in Bahrain-
2016.
Istanbul services announced by Gulf Air.
These numbers are expected to
He further highlighted that the property is focusing on this particular market,
Meanwhile, sales and marketing director, Elite World Hotels, Emel Elik Bezaroglu elucidated to TTG that apart from welcoming clients from the Middle East, its various
Vice President, Regnum Carya Golf & Spa
properties across Turkey are exploring markets such as Europe, the US and the
dramatically rise following the launch
Resort, Ali Safak Öztürk revealed to TTG that
of Istanbul’s third airport near Lake
last May, Turkish Airlines announced new flights
Also targeting the Middle East, China, Taiwan, the CIS and the Russian markets is
Terkos in northern Istanbul next year.
set to launch from cities in the Middle East to key
Pera Palace Hotel Jumeirah. According to the luxury hotel’s general manager, Pınar
cities in Turkey.
Kartal Timer, the hotel is carrying out familiarisation and press trips to China and the
Anticipating the game-changing development, general manager,
Far East.
GCC, as well as attending international exhibitions.
“These flights include Riyadh to Antalya,
“Having face-to-face interaction with these stakeholders is creating a chance to
Fairmont Quasar Istanbul, Kai Winkler
Jeddah to Ankara and Kuwait City to Izmir,
said: “The most important project
Antalya and Bodrum. We expect these flights to
increase awareness of the Jumeirah brand and the hotel itself. We are also working
we are all looking forward to is the
boost tourism in Turkey as well increase visits to
very closely with the Jumeirah Global Sales Office in these regions.
third airport, which is expected to
Regnum Carya Golf & Spa Resort.”
The GCC is one of the most important markets, especially for the summer months.”
start operating in October 2018. It is estimated to have a potential of 150 million passengers. As you know, Turkish Airlines is one of the top airlines in the world, so it connects Istanbul to all the world, and on top of it, with the new airport, it makes Istanbul a giant hub joining East to West.”
Turkey has always been one of the most visited destinations among GCC guests. November 2017
ttgmena.com
21
FOCUS ON TURKEY In an effort to truly leverage the power of word-
favourite of Turkish cuisine and a very local touch we
of-mouth, Timer also highlighted that the hotel hosts
embrace. At Aila, live music entertainment, mezze
journalists and key influencers from markets such as
cooking workshops and spice workshops will be the
China, the UK and the GCC. “We highly believe that once
highlights of the rest of the year.”
they experience our dream city and our legendary hotel,
On the southwest coast of Turkey in the city of
they become our ambassadors. We are also very active on
Bodrum, visitors can get their hearts racing with
social media. “
activities such as watersports, scuba diving and scuba diving courses, and for those looking for a
RICH IN EXPERIENCES
more historically-enriching stay, cultural and nature
THE SCENIC ROUTE
excursions for both adults and children are available, With a palette of activities to suit all traveller tastes,
according to general manager, Mandarin Oriental
Turkey gives visitors the chance to delve deep into its
Bodrum, Guenter Gebhard.
history with sights such as the Topkapi Palace and Hagia
Gebhard said: “Bodrum is also a great destination
Sofya in Istanbul, and experience its unique landscape,
for scuba divers, as the peninsula boasts an
from Cappadocia’s ‘fairy chimney’ rock formations to the
abundance of diving sites and magnificent
Kaçkar mountains, rising above the Black Sea coast.
underwater life, as well as shipwrecks to explore.
Naturally, the destination’s tourism stakeholders are
Guests should also venture beyond Bodrum and
capitalising on Turkey’s best features by offering guests a
discover the Aegean Riviera and visit Gullet and
range of activities and authentic experiences, both within
Efes.”
the hotel and beyond. Placing emphasis on ‘local connections’, Winkler of
Gebhard also highlighted that the property’s wellness offerings are extensive, as they
Fairmont Quasar Istanbul told TTG that the property
cooperate with specialists such as Ruben Tabares
offers local tours through its experienced concierge team,
(Mandarin Oriental Hyde Park, London’s strength
giving guests the chance to get the ‘local feeling’ of the
and conditioning coach) and Bastien Gonzalez
neighbourhood.
(known worldwide for his unique approach to foot
The five-star luxury property is also keen to provide
treatments).
guests a ‘taste’ of Turkey via its Aila restaurant, which combines seasonality and the best of locally-sourced
A crossroads across the continents, Turkey’s
ingredients in the central ‘Ocakbası’ grill and live kitchen.
charm ensures its tourism success.
Winkler added: “As you may know, ‘Ocakbası’ is a
Founder, Blue Phoenix Travel, Ufuk Gokdeniz speaks to TTG about the destination’s must-see places and experiences
NEWS
PRESTIGIOUS ACCOLADES
exciting news.
The World Travel Awards
in 2003, Mövenpick Hotel
underground cisterns and Topkapi Palace, have
crowned Mövenpick Hotel
Istanbul continues to wel-
undergone major restoration, which means our
Istanbul ‘Europe’s Lead-
come its guests with per-
guests will able to see a better structure and better
ing Business Hotel’ and
sonal attention and service
conditions in 2018. Apart from that, the West
‘Turkey's Leading Confer-
that exceeds guests’ expec-
Mediterranean coast is getting more popular with its
ence Hotel’ during the 24th
tations,” said Atabek.
great gulets.
Annual Europe Gala Cer-
BAHRAIN ISTANBUL LINKS
Many important historical places, including
He added: “This award is
emony, held recently in St.
a testimony to our team’s
Petersburg, Russia.
commitment to excellence
The prestigious awards
: Share with our readers your latest and most
: How are you currently attracting visitors to Turkey?
and guest satisfaction, and
were presented to Möv-
we will continue to reflect
Compared to Europe, the quality of service in Turkey
enpick Hotel Istanbul’s
the values and dedication
is always higher, and money-wise, Turkey is still an
general manager, Bozkurt
that makes us a unique
attractive country. Besides that, the abundance of
Gulf Air is permanently increasing its Istanbul services this
Atabek, by president and
place to stay, meet and
historical places, cultural attractions and gourmet
month, with daily flights due to be introduced.
founder, World Travel
dine, whether our guests
spots adds great value in choosing Turkey as a
Awards, Graham Cooke.
are travelling for business
holiday destination.
Last year Gulf Air celebrated the 30th anniversary of its direct, non stop service to and from the city of Istanbul in Tur-
“Since opening its doors
or for pleasure.”
key. Launched in 1986, Istanbul is one of the airline’s main
: Tell us about any new projects you are
tourist destinations, with growing numbers of passengers
focusing on.
from Bahrain and the GCC throughout the year. Deputy CEO, Gulf Air, Captain Waleed Abdul Hameed Al
As tourism workers we are all ambassadors of our
Alawi said: “Gulf Air’s Istanbul route performance to date
country and culture, and that is why I am focusing
has been promising, with consistently strong passenger de-
on cultural recognition tours to let our guests get in
mand throughout the year. Offering our valued passengers
touch with locals and have personal experiences with
a daily service to and from Istanbul meets their travel needs,
them. Our well-trained guides give them detailed info
further reinforcing the strong historic ties between Bahrain
about Turkish culture, both in the past and present.
and Turkey, and our airline’s key role in encouraging twoway travel, trade, tourism and investment opportunities.”
22 November 2017
ttgmena.com
REGIONAL ROUND UP
NEW OPENING IN JEDDAH Swiss International
leisure and family
recently celebrated the
travellers, and offers 38
opening of the high-
spacious family-friendly
end Swiss International
rooms and suites. CEO, Swiss
Boutique Jeddah, which stands in the city’s
International Arabia,
bustling business district.
Naji Al Shiha declared:
The freshly launched
“We are proud to be
property is in the ideal
broadening our presence
location for business,
in one of the country’s most vibrant emerging economies.”
TARGETING FRUITFUL MARKETS Fujairah Tourism & Antiquities Authority will be
Tours & Travel and
enhance the user experi-
present at this year’s WTM London in the Middle East hall
24x7rooms are pulling
ence,” explained Abdulga-
(stand 501) to showcase the emirate’s unique charm and
out all the stops to
foor. “In a short while we
target alternative markets.
keep up-to-date with
will also add a car rental
the very latest trends.
module to our system,
Speaking to TTG
We are always striving for development.
about exciting pipeline
“We recently
which currently enables
developments was general
launched our B2B mo-
our travel partners to book
director, Fujairah Tourism &
bile application, which
worldwide hotels, transfers
Antiquities Authority, Saeed
is a very handy tool to
and sightseeing tours.”
Al Samahi: “We are always
stay connected with
striving for development
our portal, 24x7Rooms.
an integrated cruise reser-
and modernisation in
com,” shared CEO and
vation system is also in the
the field of tourism and
managing director,
works for 2018.
heritage. There are new tourism projects ranging from
Farhat International
hotels to entertainment venues, and we are working to
Tours and Travel and
attract tourists from new countries in Europe and Asia.”
24x7rooms, Mushtak
Abdulgafoor added that
Abdulgafoor. In Q1 of 2018, the
which entails the signing of contracts with various tour
DMC plans on intro-
operators. Following this, charter flights will be organised
ducing a new and im-
from countries such as Poland and the Czech Republic this
proved version (4.0) of
year and next year.
its system.
NEW ALL-INCLUSIVE CONCEPT IN PAPHOS
GRAND DEBUT AT WTM LONDON opening its doors
“We will introduce a range of new features to
plan is in place to attract tourists from these continents,
Corniche, which is
Bahrain-based Farhat International
Elaborating on this, Al Samahi explained that a strategic
yndham Garden Ajman
A LOT IN STORE FOR 2018
and much more. With regards to target markets, Hamdani told
TTG: “For our new property, we are targeting
for business this quarter, will
Scandinavia and its surrounding countries,
be present at this year’s WTM
including Lithuania and Estonia, plus East
London for the first time, and will
Europe, Germany and the Balkan region.”
be part of the Ajman Tourism Development Department stand (ME540). Speaking about the property was cluster general manager, Ramada Hotel & Suites Ajman, Ramada Beach Hotel Ajman and Wyndham Garden Ajman Corniche, Iftikhar Hamdani: “R Hotels will be opening its
R Hotels will be opening its third property in Ajman to accommodate the growing arrivals of tourists.
Elevating Cyprus’
Breeze will undergo a full renovation and will open
luxury scene, Louis
its doors as a brand-new hotel in May 2018, offer-
Hotels will be
ing a four-star plus experience on the beach of
accommodate the growing
launching the ultra-
Paphos.”
arrivals of tourists in Ajman. It will
all-inclusive Louis
be the first operational Wyndham
Paphos Breeze re-
one-bedroom suites, two restaurants, three swim-
Garden in the UAE and we are
sort next year.
ming pools, three bars and a highly luxurious spa.
third property in Ajman to
all excited to welcome our first
Granting some in-
The property will house a total of 147 studio and
In other news, Tanta declared that the highly
guests and showcase the unique
sight on the property
popular Louis Imperial Beach Hotel, also in
and contemporary features of
was general sales
Paphos, will remain open throughout the year,
Wyndham Garden.”
and marketing man-
starting from winter 2017-2018.
ager, Louis Hotels,
“This comes as a result of the increasing de-
Beach Hotel Ajman, Wyndham
Popi Tanta: “We are
mand for reservations, something that allows us
Garden Ajman Corniche will
excited to announce
to evaluate and review our strategy, satisfying the
house 179 rooms and suites, an
that Louis Paphos
tourists’ requests,” she concluded.
Standing beside the Ramada
executive lounge, two restaurants November 2017
ttgmena.com
25
REGIONAL ROUND UP
NEW ADVENTURES IN IRAN
ALL EYES ON THE UK MARKET
FOUR-STAR TO FIVE-STAR
Marking a significant milestone, Alpha Destination Management will be attending WTM London for the 20th time. “It is one of the most important events for us due to the fact that the UK market is still a leading market for our destination, and Alpha Destination Management is a wellknown brand among UK tour operators,” declared general manager, Alpha Destination Management, Samir Hamadeh. Hamadeh explained that it is vital that the company
Alpha Destination Management is a well-known brand among UK tour operators.
anar Hotel and
CEO, Muriya,
focuses on offering
Residences, Oman,
Ahmed Dabbous
experiences and
recently acquired
enthused on the news:
added value to its
a five-star rating from
“These achievements
customers, and not
Oman’s Ministry of Tourism,
come as we celebrate
only accommodation.
following a reassessment of
10 years of solid
its services and facilities.
contributions to
“Our approach to the UK market has to
Part of Muriya’s Hawana
the Sultanate’s real
be different than other
Salalah Integrated Tourism
estate, tourism and
markets, and key to
Complex (ITC), the hotel
hospitality sectors.”
that, is coming up with
originally began operating
new ideas to grow
as a four-star hotel, and has
Residences is in the
stop-over business.
rapidly moved up the ranks
midst of an expansion,
There is a need for
with the help of flawless
with 98 rooms to
new packages and offers with added-value to entice transit
service and impressively
be added to its 302-
passengers," he told TTG. Alpha Destination Management is
high ratings on international
room inventory by
additionally focusing on Dubai’s strong calendar of events,
travel sites.
December 2017.
Fanar Hotel and
which is sure to stimulate footfall in the emirate.
Marketing manager, Iran Doostan Tours, Saeed Azam speaks to TTG
NEW WEBSITE, NEW ERA
TEMPTING PROMOTIONS
about the company’s new, diversified offering, as well as its message at this year’s WTM London
: What is new with Iran Doostan Tours? As Iran is a developing market in the travel and tourism industry, we have tried to offer new
Marking the start of a
properties now feature
new era, Golden Sands
spacious rooms and suites
Hotel Apartments
that are designed and
in Dubai recently
furnished to meet the
launched its new and
expectations of leisure and
improved website.
business guests.
“Our revamped
“We are equipped with a
services and products focusing on adventure,
website features an
wide range of facilities and
such as bird watching, canyoneering, rafting,
upgraded design, an
holidaymakers can benefit
Exhibiting at stand AF300 at this year’s WTM London,
mountain biking, safari, skiing, Iran nomad
innovative booking
from our accessible
Morocco’s Mazagan Beach and Golf Resort will be
adventure tours, as well as classic culture tours.
engine, new and
location close to the
shedding light on numerous offers and promotions.
We'll attempt to introduce the lesser known
colourful images of the
city’s exhibition centre,
The property’s director of communication and
new destinations and cultures of Iran to other
property and facilities,
metro stations and city
public relations, Khadija El Idrissi enlightened TTG:
countries.
as well as attractions
attractions,” he concluded.
“We’ve partnered with Pullman El Jadida, Palmeraie
in the city, granting
Country Club Casablanca and Green Golf Club
anyone landing on the
Casa Bouskoura to offer a different golfing holiday
site a true reflection
experience. The offer includes accommodation and
of what awaits them,”
breakfast for two adults and children under 12 years
This year, we will attend WTM to present
general manager,
old. In addition, it offers unlimited practice sessions
new services and products to represent an
Golden Sands
during the stay, along with free access to leisure and
inspiring new image of Iran to the world. We
Hotel Apartments,
wellness activities.”
wish to introduce Iran as a perfect, year-round
Mohammed Khoori
destination. Travellers can find their favourite
informed TTG.
: What’s your message at this year’s WTM?
climate (warm or cold, rainy or desert) with
Adding to this, Mazagan Beach & Golf Resort is offering exclusive and extremely tempting rates on accommodation and food until December 2017.
Khoori additionally
related activities – cultural, adventure, sports,
shared that renovation
Looking ahead to 2018, El Idrissi explained that the
business, pilgrimage, etcetera, all year round.
works on Golden Sands
resort will be introducing specialised MICE packages;
Iran is a vast country that can satisfy all kinds of
Hotel Apartments 3
launching new sports academies; engaging in high-
tastes in all four seasons of the year.
and 10 have reached
profile partnerships; and encouraging and facilitating
completion. The
high-profile business and entertainment events.
26 November 2017
ttgmena.com
REGIONAL ROUND UP
Another trend we have
BESPOKE EXPERIENCES
noted is that members of
Ciragan Palace Kemp-
the Lebanese diaspora are
inski Istanbul has been
Since last year, we have noted
mainly coming to spend
busy rolling out new
is readying itself for the launch of its
that the stability in Lebanon
long weekends.
services and promotions
reimagined lobby.
and the election of a president
EXCITING UPGRADE illennium Plaza Dubai has
A minute with director of sales, Phoenicia Beirut, Maha Atieh : What is new with your business?
been working hard to enhance its appeal to travellers, and
“The lobby boasts a new look and feel
have helped the tourism sector
to boost business. : What will your main
The luxury property’s
that will give the hotel a great aesthetic
to flourish once again, and as
value,” explained director of sales and
a result, we have witnessed
marketing, Millennium Plaza Dubai, Greg
increased demand from all market
The MICE segment will
Catering’ team has
Dsouza, who added: “We have a brand-
segments.
continue to remain the core
extended its service of-
of our business, but we will
fering to deliver a truly
be looking to tap into and
unique experience.
new, 24-hour coffee shop opening on the same level as well. “A new renowned brand, a market
: Can you pin point any noteworthy travel trends?
leader in Indian cuisine and a household
strategy for 2018 be?
highly experienced ‘Cirasgan Palace Outside
develop new geographical
Sharing more about
markets, in particular
this was the hotel’s
homeland.”
name that sells will be opening soon - all
We have certainly witnessed a
Russia, China and the
director of sales, Arma-
As well as this new
this in the next quarter,” he revealed to
comeback in terms of numbers of
Lebanese diaspora in
gan Yolcu: “The outside
option, which is sure to
TTG exclusively.
leisure travellers from the GCC.
Latin America.
catering team can be at
tantalise the senses, the
your service, whether
property has shed light
that it has been a good year in terms of
for a private breakfast
on its new ‘Royal Escape
performance.
for two on a boat, an
at the Palace’ package,
intimate celebration
which entails a three night
Dubai. Having said this, we have adjusted
in the comfort of your
stay, with first or business
our strategy in line with the demand,” he
home or a fairytale
class round-trip flight tick-
concluded to TTG.
wedding even in your
ets for two.
Reflecting on 2017, Dsouza explained
“Business dynamics have changed in
28 November 2017
ttgmena.com
REGIONAL ROUND UP
ANTICIPATING MORE SUCCESS
NEW TO NORTH AFRICA
A FIRST FOR AJMAN The brand-new Radisson Blu Hotel Ajman will soon be opening its doors for business. The hotel’s executive assistant manager in charge of sales and marketing, Kamal Rijhwani speaks to TTG
Ramada Downtown Dubai has experienced a successful 2017 so far, and is anticipating even more success to come, with special devel-
Radisson Blu Hotel Ajman is a new, upcoming property
opments in the pipeline.
located in Al Jurf, Ajman. This is an exciting project for
Speaking to TTG was
us as this is the first ever Radisson Blu in the emirate,
general manager, Ramada
inor Hotels’
be home to 41 serviced
which is set apart from the rest in terms of design, struc-
Downtown Dubai, Shahzad
AVANI Hotels
apartments, an all-day
ture, service, ambiance and accessibility. We have spent
& Resorts brand
dining restaurant and
the last six months keeping busy with the launch plan
Dubai continues to enjoy
Butt told TTG that
will be debuting in North
a health club with a
and concept implementation. We expect to qualitatively
good occupancy in 2017
the property will soon
Africa with not one, but
gym, two spa treatment
market our property to the residential community of Ajman and Sharjah by showcasing our seven varied and
Butt: “Ramada Downtown
Switzerland.”
and a more diversified
be launching its pent-
two new properties in
rooms, plus more. The
nationality mix. Our major
house as a dedicated
Tunisia.
second property, AVANI
clientele has always been
events and meeting
from the GCC region, spe-
space.
cifically the KSA. We have
“We hosted some
AVANI Les Berges
Gammarth Tunis Resort
distinctive restaurants and bars. We have partnered with Ajman
Du Lac Tunis Suites will
& Spa, is in its design
be opening its doors in
phase and is slated
ment to bring more groups into the city, and with Al Zo-
Tourism Development Depart-
seen increased arrivals
events in the pent-
the coming months in
to open in 2021. The
from the Far East, Russia,
house during the
Les Berges du Lac II, a
property will form part
the subcontinent, the UK
summer months and
commercial, residential
of a larger development
amongst the golfing community.
and parts of Europe includ-
we see the venue’s
and diplomatic area in
that will include retail and
ing France, Spain, Italy and
potential,” he said.
Tunis. The property will
entertainment zones.
November 2017
ttgmena.com
rah Golf Club to position our hotel as preferred
29
REGIONAL ROUND UP
SEASON FOR CHANGE
HAPPY FIRST BIRTHDAY
HEIGHTENED PRESENCE
ubai International Hotel, located within one of
InterContinental
ficer – India, Middle East and
the world’s busiest airports, is gearing up for
Hotels Group (IHG)
Africa, IHG, Pascal Gauvin
upgrades and enhancements.
has confirmed that
remarked: “Business Bay is
The property, located in Concourse C, is planning
it will be launching a
the fastest growing district
on a complete refurbishment, during which all hotel
Holiday Inn & Suites
in Dubai and this signing is
rooms will undergo an extensive redesign.
property in Dubai
in line with our strategy to
Business Bay in 2021.
grow the well-recognised
Our priority objective will always be to provide the best possible customer service. “On the digital front, we are redesigning our hotel
The news follows the signing of a manbetween IHG and KingOman Convention & Exhibition Centre (OCEC)
ston Holdings Interna-
celebrated its first anniversary last month.
tional Limited.
Since its inauguration, the facility has hosted a total
Standing within a
of 101 events and has welcomed more than 750,000
mixed-use develop-
our own Ahlan Rewards Loyalty Programme,” shared
delegates.
ment, the hotel will be
I Perera. When asked about the property’s priority objectives
Eager to fill its schedule over the next few years, OCEC
in close proximity to
is working on international bids for events as far ahead
popular attractions. It
as 2024, while the venue is also gearing up to unveil yet
will be home to 350
for 2018, Perera explained to TTG: “Our priority
another phase of development to enhance its portfolio
keys, two restaurants,
objective will always be to provide the best possible
further. This includes a tiered theatre with 3,200 seats, a
a ballroom and one
standards of customer service. Our philosophy has
450-seat auditorium, two ballrooms for banquets for up
floor of dedicated
always been centred around guest care and that is the
to 1,200 guests, 20 meeting rooms with a capacity of up
meeting rooms.
way forward.”
to 360 delegates, hospitality suites and a VIP pavilion.
DETERMINED AND FOCUSED
Cluster general manager, Park Inn by Radisson Muscat and Park Inn by Radisson Hotel & Residence Duqm, Nuno Neves shares the properties’ very latest news and travel trends
We have witnessed a growing number of millennial travellers and an increasing number of hotels.
Elevating the overall guest
therapies, as well as fitness and beauty
experience, Millennium
treatments.
Plaza Doha recently
focusing more on F&B, MICE, sustainability and digital
millennial travellers and
marketing trends.
an increasing number
grey and olive-green tones, can make the most
and Wellness Centre, a
of four private treatment rooms for males and
tranquil retreat for those
females, while the Aria Fitness Centre comprises
wishing to unwind and
a fully equipped gym with a wide range of
relax.
cardiovascular and weight machines, a hot tub, a
The spa is run by an experienced team of
Due to the opening of
conditioned facility, and it was well received.
new hotels in our area,
Meanwhile, Park Inn by Radisson Hotel & Residence
competitive edge is our
certification within its three years of operation.
service offering. It’s all
We are additionally focusing on competitive rates,
impressive variety of
can do so from 08:00 until 22:00 every day. The
bespoke and alternative
Aria Gym is open 24-hours a day.
about connection and
aggressive sales and marketing strategies, and guest,
interaction with the
employee and owner satisfaction.
guests.
30 November 2017
Those wishing to revitalise and pamper themselves at the Aria Spa and Wellness Centre
we can say that our
Duqm has received the highest level in Safehotels
steam room and an outdoor pool.
therapists and offers an
of hotels [in Oman].
rooftop lounge during the summer with a covered air-
Guests to the facility, which boasts muted
launched its new Aria Spa
we have witnessed a growing number of
Chief operating of-
This signing is in line with our strategy to grow the wellrecognised Holiday Inn brand.
BLISSFUL RETREAT IN DOHA
As for travel trends,
The two Park Inn by Radisson Hotels in Oman are
Park Inn Muscat opened the Sama Terrazza
ing epicentres.”
agement agreement
website, as well as initiating for the very first time revenue manager, Dubai International Hotel, Vasabha
Holiday Inn brand in emerg-
ttgmena.com
REGIONAL ROUND UP
NEW GEM IN DOHA
ENTERING A NEW MARKET
MARVELLOUS UPGRADES
ast month, Qatar witnessed the official opening of the highly anticipated Mondrian Doha. The property, developed by sbe, a lifestyle
Well-known in the UAE,
A firm favourite in the
new ‘Balance by Meliá’
emirate, Meliá Dubai is
programme for all the
Citymax Hotels is
hospitality company that develops, manages and
pulling out all the stops
healthy lifestyle visitors,
broadening its horizons with
operates international hospitality brands, is ideal for high-
to ensure that its guests
which offers a wide
a new property in Egypt, as
end travellers yearning for something a little bit different.
experience only the very
range of innovative food
well as new hotels in Dubai
Designed by Marcel Wanders, Mondrian Doha boasts
best in hospitality.
options for breakfast,
270 stylish and ultra-chic rooms, four restaurants, two
According to the
and Ras Al Khaimah. Sharing all with TTG was
lunch and dinner.”
curated bar outlets,
hotel’s general manager,
As for expansion on a
chief operating officer,
the world's largest
Yannis Homenidis, Meliá
global level, Meliá Hotels
Citymax Hotel, Russel
ESPA spa and a large
Dubai has undergone an
will soon be launching
ballroom.
extensive refurbishment
ME Dubai, Gran Meliá
project to reinvigorate
Huravée, Maldives and
and elevate its facilities.
Meliá Serengeti Lodge.
Sharpe: “We have a whole
notch dining and leisure
lot of exciting developments
facilities.
taking shape at Citymax
“Following this, in
Founder and CEO, sbe, Sam Nazarian
Hotels that will greatly boost
Q1 of 2018 we have
enthused: “Mondrian
our presence and offering in
got three new hotels
is an extremely
the projects, Homenidis
the region. Before the close
opening in the UAE in
valuable brand to sbe
declared: “Estrellas
of 2017, we have Citymax
key locations, including
and we look forward
Rooftop Lounge, one of
Hotel Aswan Plaza opening
Citymax Hotel Ras Al
to bringing it to
the top rated and most
in Egypt.”
Khaimah, as well as
more cities around
renowned rooftop bars in
Citymax Hotel Al Barsha
the world in the
Dubai, has been given a
first project outside of the
and Citymax Hotel
coming months and
completely different look
UAE, the property will house
Business Bay in Dubai,”
years, as we expand
and feel to it. Meliá Dubai
65 rooms, as well as top-
Sharpe added.
our international
has also introduced its
Representing the group’s
Pin-pointing some of
footprint.”
November 2017
ttgmena.com
31
REGIONAL ROUND UP
NEW JEDDAH DOWNTOWN
COMMITTED TO QATAR
ELEVATED ADVENTURES Arabian Adventures is
Safari, during which
he KSA’s Public
jobs and will support
keeping its portfolio of
they can drive Can Am
Investment
Jeddah’s ambitions of
experiences fresh with
Maverick X3 Max dune
Fund (PIF)
becoming one of the
new adventures for those
buggies.
world’s top 100 cities.
wishing to experience
has announced that it will be leading the
Visitors and
Adding to this, jet-ski
something extra special
sightseeing tours along
in Dubai.
the Jumeriah Beach
redevelopment of
locals to the New
Jeddah's waterfront
Jeddah Downtown
Busy with exciting projects and developments, Katara
corniche, which will be
will enjoy plenty
Hospitality has been strongly focusing on reinforcing its
was the company’s
Palm Jumeriah were
known as ‘New Jeddah
of entertainment,
position in Qatar.
general manager,
introduced earlier on in
Downtown’.
retail options and
Samir Mehta: “Arabian
the year.
More specifically, the hospitality expert has been
Sharing all with TTG
Residence coastline and
Construction of the
commercial activities.
tourist, residential and
The development will
commercial development
be made up of six
be a major attraction for residents and visitors, given
products, including a
is scheduled to
main sections: homes;
its architectural significance and unrivalled mix of hotel,
wildlife night safari. This
commence in 2019, with
museums and cultural
residential and leisure facilities,” commented CEO, Katara
winter we will introduce
the very first phase of
and social centres;
Hospitality, Hamad Abdulla Al-Mulla.
a mountain safari and
the project scheduled to
areas for business and
launch in Q4 of 2022.
innovation; gardens,
phased renovation of The Ritz-Carlton, Doha, to be
amusement parks and
completed this year,” he added.
Following an
working on the construction of Katara Towers. “This development in Lusail Marina District is set to
“We have also made considerable progress on a
Adventures has introduced new
a street food walking tour.” Visitors to the emirate
investment of $4.8 billion
sports facilities; hotels
over a 10-year period, the
and hospitality facilities;
completed Sealine Beach, A Murwab Resort’s new
the most of Arabian
project will create 36,000
and retail spaces.
extension, which comprises an additional 18 villas, as well
Adventures’ Dune Buggy
The world-respected hotel group additionally
can additionally make
as an extensive renovation and service enhancements.
32 November 2017
GHM ENTERS SHARJAH Speaking to TTG ahead of WTM London, general manager, Al Bait Sharjah, Florian Leven sheds some light on the upcoming, extremely high-end property : Is there a message you will be conveying to visitors at this year’s WTM? Scheduled for completion in 2018, Al Bait, Sharjah is set to define heritage living in
The generously sized rooms and
the UAE’s undisputed cultural hub, while
suites are particularly indulgent.
taking a leading role in showcasing the
Arabic influences can be discerned
region’s rich cultural identity. The luxury
in the Asian design elements for the
five-star hotel project is designed to be a
unmistakable GHM elegance and
prestigious hospitality and cultural land-
style throughout the resort.
mark, being prominently located in ‘Heart
We envision many strategic part-
of Sharjah’ – the region's largest heritage
nerships focusing on the arts, music,
project.
history, wellness and the incredible culinary scene.
: What are you focusing on at the moment?
: Where will visitors be able to find you at WTM London?
We are focusing on introducing Al Bait Sharjah to the market. Al Bait appeals to
Visitors can find us at the Sharjah
both the business and leisure traveller
Tourism stand, where we will be de-
with different categories of
lighted to share the latest updates
accommodation.
from Al Bait Sharjah.
ttgmena.com
REGIONAL ROUND UP
REFURBISHMENT PROJECT IN RAK
MOVING INTO LEBANON InnovationZ Hospitality Group, a UAE-based company that specialises in the development of new concepts, hotel pre-openings, turnarounds, brand building and innovative and creative business solutions, is focusing on the country’s setup and presence in Lebanon.
soft refurbishments
Speaking about this
In Lebanon, a boom has been witnessed and is anticipated to increase.
to TTG exclusively was the company’s CEO, Robert Zogbi: “In Lebanon, a boom has been witnessed
Hilton Ras Al Khaimah Resort &
Commenting on the
Spa is in the midst of an extensive
development was hotel
throughout the resort over
refurbishment project, which is
manager, Hilton Ras Al
the years, this extensive
scheduled to reach completion in
Khaimah Resort & Spa, Ligia
refurbishment on our villa
2018.
Brasoveanu: “This is an exciting
product will firmly place
time for us as a resort. The
us in a more competitive
consultancy services for new hospitality projects in the country,
refurbishment of 151 villa rooms,
property, which is renowned
position. We very much
specifically lifestyle and boutique resorts, as well as the creation
40 of which are complete;
for its eclectic family offering,
look forward to welcoming
of innovative restaurant and spa and wellness concepts.”
the brand-new levant inspired
is now in its 11th year and we’ve
our esteemed guests to
Al Maeda restaurant; and a
seen a lot of change in the city
experience the enhanced
has three projects on the drawing board for consulting and
Mediterranean beach bar, the
landscape around us.
accommodation,”
operational services: a mountain spa, a beachfront lifestyle
Brasoveanu added.
resort and a city cluster dining concept.
The project includes the
SOL Bar.
“While we have completed
CEO, Regency Travel & Tours, Tareq Abdullatif Taha brings TTG up to speed with the company’s latest news and developments
essentially concentrate on developing our
Zogbi told TTG that InnovationZ Hospitality Group currently
Anantara Al Jabal Al
an awe-inspiring mountain
Akhdar, Oman, is exhibit-
hike towards the cascading
ing at this year’s WTM Lon-
Wadi Waterfalls, passing
don to promote the luxury
old military bunkers, wild
property as the ideal op-
goats, indigenous plants
tion for families.
and ‘nature’s window’ – a
Commenting on this to : What’s new in the world of Regency Travel & Tours? : What is your strategy for 2018?
B2B platform. Myholidays.com is an OTA featur-
spectacular natural rock
TTG was the property’s
formation with a 360-de-
director of sales and mar-
gree boulder terrace.”
keting, Firas Rashid: “With the form of myholidays.com and the other a
to increase. We will
FAMILY FUN IN OMAN
CATCH UP WITH REGENCY TRAVEL & TOURS
We have two new distribution channels, one in
and is anticipated
Other family-friendly
family travel becoming in-
activities at the resort
creasingly more noticeable
include a cinema experi-
and adventurous, Anantara
ence under the stars, pho-
ing a vast listing of flight and hotel options, and
We will focus more on leisure, promote
Al Jabal Al Akhdar is keen
tography lessons, a Spice
comprehensive price comparisons, which further
new destinations and mainly promote
to showcase itself as an
Spoons cooking class and
broadens our scope and availability of services
Qatar and Oman to inbound travellers
ideal destination for fami-
archery. Children can also
to customers around the world seeking value for
from Europe and other parts of the
lies seeking extraordinary
make the most of the
their money. Meanwhile, the B2B platform helps us
world. We will also focus on new prod-
experiences to share to-
Asfour Kids Club or the
consolidate our business and pass on the benefits
ucts. Leisure and MICE will be the main
gether. [Families can] take
Jabal Teens Club.
of our special rates and access to the market.
target segments.
: Is there a message you will be conveying
: Where will you be located at
to visitors at this year’s WTM?
WTM London 2017?
We aim to promote Qatar as a tourist destination
Visitors will be able to find us at the
and as a dynamic and modern country, built on the
Qatar stand. We will be promoting the
foundations of deep cultural roots; a feast for the
Qatar brand with a special focus on
senses, which offers a remarkable range of sights
the immense tourism potential of the
and experiences.
nation.
November 2017
ttgmena.com
33
PEOPLE ON THE MOVE
the position of general manager at The Nile RitzCarlton, Cairo. In his new role, Ghayad will oversee all hotel operations. Having been a member of the Ritz-Carlton family since 1999, Ghayad has worked for several of the brand’s properties, including The Ritz-Carlton, Montreal.
CEO
GENERAL MANAGER
Grand Millennium Al Wahda
SalamAir has appointed Cap-
has welcomed Enad Tan-
tain Mohamed Ahmed to the
nous as general manager.
position of CEO.
He brings over 21 years of
Captain Ahmed will lead Sala-
valuable GCC hospitality
mAir through its next phase
experience with him and has
of development, while focus-
spent a decade working in senior management positions. Prior to his new position, Tannous served as the general manager of Capital Centre Arjaan and Centro Capital Centre in Abu Dhabi.
34 November 2017
ing on driving efficiency, performance and customer satisfaction. He joins the airline from Air Arabia, where he worked as the group director of operations and maintenance, in addition to several other roles.
ttgmena.com
DIRECTOR OF MARKETING
THE ST. REGIS DOHA
Joe Ghayad has assumed
REBECCA PLATT
CAPTAIN MOHAMED AHMED
SALAMAIR
GENERAL MANAGER
ENAD TANNOUS
GRAND MILLENNIUM AL WAHDA
THE NILE RITZ-CARLTON, CAIRO
JOE GHAYAD
The St. Regis Doha has welcomed Rebecca Platt as director of marketing. Platt brings over 15 years of PR, marketing and digital knowledge to her new role. She will take charge of the property’s marketing team and will be responsible for developing its marketing strategy and representation, as well as ensuring that sales and marketing objectives are met.
SOCIAL HUB
Our Team GENERAL MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003
EDITOR Tatiana Tsierkezou TTsierkezou@ttgmena.com D: +35724803021
SOCIAL MEDIA HIGHLIGHTS: ANYTHING FOR ANYONE
The hospitality industry is probably one of the most exciting and fulfilling sectors to work in. This month, we have selected the tweets that highlight how hard hotels and resorts work to ensure their guests are safe, satisfied, aware and enjoying unique moments…
MEDIA REPORTER Aleksandra Wood Awood@ttgmena.com D: +35724803022
Four Seasons Bahrain @FSBahrain We glow pink in honour of #BreastCancerAwareness Month. Join us in this great cause all through October. #FourSeasons #thinkpinkbahrain
CONTRIBUTORS Emily Millett Lucie Robson Natalie Hami CREATIVE DIRECTOR Edward Beales ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074 Elaine Hockley EHockley@ttgmena.com D: +357 24 803011
TIME Hotels@ TIMEHotelsUAE We work together and go an extra mile to ensure #CustomerServiceExcellence & #Satisfaction because for us 'You Really Matter'.
Al Bustan Residence @AlBustanCentre Received International Hospitality Risk Assurance Award on confirmation of achieving highest standards for #safety #practices @AlBustanCentre
Six Senses Zighy Bay@ ZighyBay Enjoy #outoftheordinary dining with our new wine tower sunrise breakfast experience! Dining with us just keeps getting better! #Oman
Maria Demetriadou mdemetriadou@ttgmena.com D: +357 24 803012
Radisson Blu Kuwait @BluKuwait Enjoy our #sushi with the #view from the Sky Lounge of #RadissonBlu #Kuwait. Just unwind and #relax.
CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002 ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026 CREDIT CONTROL Stala Antoniades SAntoniades@ttgmena.com D: +357 24 803015 HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas.com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138 TTG Worldwide Titles* TTG Middle East & North Africa operates under a licence from TTG Media Limited in the UK
TTG Middle East & North Africa is a member of the TTG network of media alongside: TTG UK and Ireland, TTG Russia and CIS, TTG Nordic, TTG Czech Republic, TTG Italia, TTG Asia, TTG China TTG India * For information on these publications, please contact us at: INFO@ttgmena.com TTG MENA is part of the CADS Group
Burj Rafal Kempinski @BurjRafalHotel Enjoy benefits such as upgrades, exclusive offers, butler and chef services with the redesigned #KEMPINSKIDISCOVERY
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November 2017
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