December 2017 by TTG MENA

T H E B U S I N E S S O F S E L L I N G T R AV E L

DECEMBER 2017

ISSUE 313

Culinary Experiences

Awareness VIETNAM

A spotlight on Munich

Surpassing expectations

Focus On WINTER ESCAPES A season for unforgettable adventure

On Location PHILIPPINES Growing in popularity

TOURISM REVOLUTION Working towards the Saudi Vision 2030, Saudi Arabia is steadfast in its approach to tourism, with an impressive collection of game-changing developments in the pipeline

CONTENTS > YOUR GUIDE 04

NEWS & CALENDAR

INTERVIEW

THE END OF 2017 IS NIGH elcome to our December – YES,

DESTINATION KSA

December – 2017 issue! It always astounds me how time flies and

I absolutely cannot believe I am

ON LOCATION PHILIPPINES

writing the final letter for 2017. Reflecting on this year, TTG MENA has really grown from strength to strength. We have

FOCUS ON WINTER ESCAPES

welcomed new team members, embarked on numerous travel trade adventures, connected with very interesting people and have made

AWARENESS VIETNAM

subtle yet effective changes to our beloved newspaper – we hope you’ve noticed them!

A LETTER FROM... Wishing you all a fabulous festive season and a

HAPPY NEW YEAR!

And with 2018 rapidly approaching, our New

PEOPLE ON THE MOVE

Year’s resolution is to provide you with more! If you have any suggestions as to what you’d like to see in our issues next year, please feel free

SOCIAL HUB

to drop me a line at ttsierkezou@ttgmena.com. We really do value your opinions and we will do our best to give you what you want!

Tatiana Tsierkezou

TTG MENA Editor

EXPANSION IN EGYPT

Mövenpick Hotels & Resorts recently an-

granted access to a fitness and

nounced that Egypt’s North Coast will be wel-

spa facility, a large swimming

coming a new, family-friendly coastal resort.

pool, kids’ clubs and water-play at-

Scheduled to open in 2020, Mövenpick Hotel & Residences, North Coast, Egypt, will be situated in an upscale mixed-use residential

tractions, as well as various family activities and amenities. Thrilled with the news, chief de-

development. The property will house 150 hotel

velopment officer, Mövenpick Ho-

rooms and 150 branded units that will become

tels & Resorts, Andrew Langdon

part of a rental pool, as well as an all-day din-

declared: “Egypt’s North Coast is

ing outlet and one specialty restaurant, a café

a development focal point, with

and snack bar, a beach grill, one banquet hall

new projects ranging from dining,

and three meeting rooms. Guests will also be

wellness, leisure and entertainment facilities, to new conference venues and large commercial

We are in a strong position to benefit from this surge in activity.

zones such as Borg El Arab City, featuring five industrial parks, which is just 15 minutes from our new property. We are in a strong position to benefit from this surge in activity.” December 2017

ttgmena.com

NEWS

Exhibition

CUSTOMISED TRAVEL

KEY MARKET IN AFRICA

Calendar

mirates Airline has announced the reinstatement of its second daily service to Lagos, Nigeria, as well as the

recommencement of its operations to the country’s

DECEMBER 4-7 ILTM Cannes, France www.iltm.com/cannes Gulf Air has launched a brand-new initiative, Gulf Air Holidays, in an effort to provide travellers with a variety of holiday packages and customised travel solutions to destinations within the airline’s network. Deputy CEO, Gulf Air, Captain Waleed Abdulhameed Al Alawi remarked on the initiative: “By launching Gulf Air Holidays, we hope to not only spoil our customers with a broad spectrum of holiday packages to choose from, but also to promote the Kingdom of Bahrain across our network, giving travellers worldwide attractive holiday packages to visit Bahrain. Our airline’s dedicated holidays unit, Gulf Air Holidays, will now give travellers even more choice when visiting any of our destinations.” Gulf Air Holidays will provide its clients with attractive holiday packages, inclusive of airfares, hotel accommodation, car rentals, guided tours, excursions and Gulf Air’s own add-on travel enhancement items.

capital, Abuja, with four flights weekly, starting from December 15, 2017. The airline will deploy a Boeing 777-300ER aircraft

DECEMBER 7-10 Travel Turkey Izmir, Turkey www.travelturkeyexpo.com

on the added route to Lagos, which comprises eight private suites in first class, 42 seats in business class and 310 seats in economy class.

DECEMBER 12-14 SIAL Middle East, Abu Dhabi, UAE www.sialme.com

The resumed service to Abuja will be operated by a Boeing 777-300, featuring 360 seats in a three-class configuration.

JANUARY 25-28, 2018 EMITT, Istanbul, Turkey www.emittistanbul.com

“Nigeria is a key market for Emirates Airline and its importance is reflected by the fact that we will add 11 weekly flights between Dubai and two major

FEBRUARY 5-7, 2018 ibtm arabia, Abu Dhabi, UAE www.ibtmarabia.com

cities in Nigeria, Abuja and Lagos,” remarked senior vice president, commercial operations, Africa, Emirates Airline, Orhan Abbas. “This highlights our

FEBRUARY 20-22, 2018 CONNECT, Tbilisi, Georgia www.connect-aviation.com •

commitment to providing travellers in Nigeria with not only the very latest in aircraft innovations, but also increased connectivity.”

TTG MENA will be available at these shows

BRAND METAMORPHOSIS Citymax Hotels has launched its new

chief operating officer, Citymax Hotels,

brand identity, which is currently being

Russel Sharpe elaborated. “At Citymax

introduced in phases across its portfolio

Hotels, our vision is to lead the way with a

of properties.

revolutionary new approach, transforming

The Group's operating hotels will receive a new brand image, in addition

faceless hospitality with vibrant simplicity in order to create a high value experience.”

to undergoing renovation works to offer

Citymax Hotel Al Barsha is the first

a more modern, comfortable and value-

among the properties to adopt the new

for-money hospitality experience.

identity and product enhancements, and

“Citymax Hotels is being revitalised

has renovated its reception, lobby, corridors

through a series of marketing and

and guestrooms, as well as bathrooms on

product design improvements to

the first, second and third floors. Over the

meet our guests’ expectations and

coming months, other facilities will also be

strengthen our market positioning,”

upgraded.

4 December 2017

BLOOMING DESTINATION PORTFOLIO Dubai-based carrier, flydubai, is welcoming the winter travel season

weekly flights. Senior vice president commercial

with the addition of four Russian

– UAE, EU, ME and CIS, flydubai,

destinations, increased frequencies

Jeyhun Efendi stated: “It has been

on existing routes to Russia and new

seven years since flydubai entered the

flights to Podgorica, the capital of

Russian market and we continue to

Montenegro.

expand our footprint in the country.

The airline recently inaugurated

With four additional routes and

services to Makhachkala and

increased frequencies, we’re offering

Voronezh in Russia, resumed

more options to explore Russia for

services to Ufa and introduced flights

travellers from Dubai and across our

to Sheremetyevo International

network.”

Airport in Moscow. The new routes, combined with

Adding to this, the airline recently introduced twice-weekly flights to

increased frequencies from mid-

Podgorica, Montenegro, making it the

December, will expand flydubai’s

only UAE-based carrier to offer flights

Russian network to 11 points and 52

to the destination.

ttgmena.com

NEWS

GRAND OPENING IN KUWAIT

MODERN HOSPITALITY

Four Seasons Hotel Kuwait at

Isadore Sharp and presi-

Sundus Rotana Mus-

area general manager

Burj Alshaya marked its offi-

dent and CEO, Four Sea-

cat, Rotana’s premier

- Abu Dhabi, Al Ain and

cial grand opening in November

sons Hotels and Resorts,

hotel in Oman’s capi-

Oman, Rotana, Christian

with a lavish ceremony.

J. Allen Smith.

tal, has officially made

Baudat: “Our entry into

Smith commented on the

its debut.

Muscat brings the Rotana

The celebratory event wel-

brand’s modern service to

comed distinguished guests,

momentous occasion:

The brand-new prop-

such as the Prime Minister of

“The significance of the

erty stands a few min-

the Sultanate’s flourishing

Kuwait, HH Sheikh Jaber Al-

opening of Four Seasons

utes from Muscat In-

capital for the first time.

Mubarak Al-Hamad Al-Sabah,

Hotel Kuwait at Burj

ternational Airport and

Visitors of every segment

who was warmly received by

Alshaya goes beyond our

houses 215 spacious

can look forward to a

founder and chairman, Four

commitment to expand-

rooms and suites, as

world-class experience.”

Seasons Hotels and Resorts,

ing our presence in the

well as a number of

Middle East region. This

facilities, such as three

property provides SMEs

magnificent property is

signature restaurants,

and Omani youths with

a special celebration of

Bodylines Fitness &

the opportunity to work

the close relationship we

Wellness Club and

in the fruitful hospitality

The first of the properties, Tivoli Al Najada Doha Hotel,

share with our guests

state-of-the-art meet-

industry. Sundus Rotana

will comprise 151 guest rooms and suites, and is slated for

in the region, who have

ing facilities.

also aims to boost its Om-

an April 2018 opening.

come to deeply appreciate the Four Seasons

The opening of the

TRIPLE OPENING IN QATAR Minor Hotels has revealed plans for three new-build properties in Qatar, which are scheduled to launch in early 2018. Two of the properties will fall under the group’s Tivoli brand, while the other will fall under its Oaks brand.

anisation rate beyond its

Commenting on the

current 35 per cent.

property’s debut was

experience.”

Meanwhile, the 100-key Oaks Al Najada Doha, a serviced apartments property, is also scheduled to launch in April 2018, and will represent Oaks Hotels & Resorts’ first pro-

The brand-new prop-

ject in Qatar.

erty comprises 217 guest

Finally, the five-star Souq Al Wakra Hotel Qatar by Tivoli

rooms, 67 suites and five

will be home to 101 guest rooms, and will be made up of

restaurants.

two buildings, both of which are former heritage houses.

NETWORK EXPANSION IN TURKEY atar Airways re-

led a high-profile delegation aboard the

anticipated addition to our

cently introduced

flight, which was greeted upon arrival

expanding global network,”

flights to the Turk-

by Ambassador of the State of Qatar

chief executive, Qatar Air-

to Turkey, HE Salem bin Mubarak

ways Group, HE Akbar Al

ish city of Adana.

Al-Shafi; Governor of Adana, Mah-

Baker enthused on the ex-

was celebrated last month

mut Demirtas; Assistant Governor of

pansion. “Turkey remains

with a special ceremony at-

Adana, Mustafa Yavuz; chief manager,

one of our key target areas

tended by airport and gov-

State Airports Authority, Adana Air-

for growth and we have

ernment officials, as well as

port, Ahmet Bülbül; and other VIPs and

identified Adana as an im-

local dignitaries.

government officials.

portant Turkish destination

The very first service

Chief commercial officer, Qatar Airways, Ehab Amin

“We are delighted to launch our first direct service to Adana, a much-

to include in our expedited expansion plans.”

FOUR-STAR ELEGANCE IN DUBAI Dubai has embraced the brand-new, four-star

elegant Rose Park Hotel – Al Barsha to

Rose Park Hotel – Al Barsha, managed by Rose

Dubai’s travel and tourism landscape,”

International Hotels Management.

commented director of sales and

The property, home to 168 contemporary

marketing, Rose Hotels & Hotel

rooms, caters to both business and leisure

Apartments, Thameem Razick. “Our

travellers. It features a number of facilities,

wish is for locals, hotel guests and

inclusive of Bombay Urban Café; a business

visiting tourists to enjoy our exceptional

lounge; a well-appointed meeting room for 20-25

hospitality services and feel at home with

people; a swimming pool; gym equipment; and a

us during their stay. Our target market

sauna and steam room.

would be travellers and tourists from the

“We are excited to bring the robust and

December 2017

ttgmena.com

GCC, Asia, Europe and the CIS."

INTERVIEW routes between Ankara and Amman, Kiev, Vienna, Stuttgart, Cologne and Dusseldorf. In the near future, when we launch our new international routes, we will be transforming the airport into a new international hub. The Middle East is also one of our most important growth markets, as our partnership with flynas and our latest route launch in the region of Abu Dhabi will attest to. We now fly to a total of 12 destinations in the Middle East. The region has increasingly looked to Turkey as a favourite travel and business destination, and we offer all travellers a great deal of choice and flexibility – including the 'Pegasus Flex’ option with their chosen package, which allows them to make unlimited changes to their tickets at no extra cost. It also allows guests to freeze the price, so that when reserving a flight, its price will remain fixed until the specified date, as well the option to book Open Tickets to use within one year.

LEADING LOW-COST CARRIER

As our fleet size is increasing, and due to the resurgent market demand, we will also be looking at increasing flight frequencies to some other key markets in addition to new routes next year. If the market demand is there, because of the perception of an improvement in the situation in Turkey, we will utilise that demand. : How are you currently attracting visitors to Turkey? What is your strategy for this? Although 2016 was a challenging year, we are now much more positive about the prospects for tourism returning to Turkey from all our key markets, and are therefore moving back to pre-crisis growth figures.

Senior vice president - sales and network planning, Pegasus Airlines, Emre Pekesen brings TTG up to speed with the low-cost carrier’s route updates, its appeal to the contemporary traveller and its plans for the future, while simultaneously shedding light on the airline’s performance in 2017

Indeed, Turkish tourism in general has been witnessing a positive recovery, with the number of visitors to the country increasing by 14.5 per cent year-on-year in the first half of 2017. The Ministry of Culture and Tourism’s figures revealed that 12.3 million people visited the country during this period. We believe in Turkey and its place as one of the world’s most beautiful, vibrant and cosmopolitan holiday and business destinations, with a wealth of untapped potential. Thus, we are continuing our strategy as before with the mission that ‘everyone has the right to fly’, focusing on our low-cost model and extending it as a complete travel brand, so we

: Why should travellers opt to fly with

can offer our guests every step of their affordable and personalised travel, as well as lots of great sales

Pegasus Airlines?

campaigns and the benefits of flying in new aircraft, as

: What’s new with Pegasus Airlines? Our total Pegasus network currently

we move forward with full confidence in our country

Earlier this year, we launched a second hub

spans 108 destinations, including 36 in Turkey and 72

and future.

at Ankara Esenboga Airport in addition to our

other international destinations in 40 countries.

primary hub at Istanbul Sabiha Gokcen, to

As a leading low-cost airline and travel provider with

year, we are making a strong recovery and Pegasus

accommodate our growth in guest numbers.

affordable fares, new more comfortable aircraft and

is still Turkey's fastest growing airline in terms of

a far-reaching hub-and-spoke network that connects

passenger numbers, having carried 12.6 million guests

from the Ankara hub: daily flights between

the continents of Europe and Asia, Russia and the

in the first half of this year, a growth of 12.5 per cent

both Ankara-Sanlıurfa and Ankara-Elazıg.

Middle East, we offer guests choice and affordability.

year-on-year.

On October 29 we launched two new routes

In terms of our international traffic, we enjoyed

Pegasus will now be flying 14 routes in total from its Ankara hub, including direct flights between Ankara and Odessa on the

Reflecting this, despite the challenges of the past

: What new markets is Pegasus

27 per cent growth on our international routes to and from Turkey in the second quarter of 2017,

Airlines focusing on?

compared to the same period last year. This growth

international network. One of the areas we will be focusing on will be

outperformed the sector – with an additional 11

between Izmir and Mus and Izmir and Batman

developing our Ankara hub, and we are in the

per cent growth year-on-year in load factors on

on October 29, operating four times weekly.

process of negotiations to open new international

international routes in the second quarter of this year.

Pegasus also launched direct flights

6 December 2017

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DESTINATION KSA

TOURISM REVOLUTION

The Kingdom of Saudi Arabia is pulling out all the stops to ensure its tourism industry prospers, specifically focusing on the untapped leisure segment. Tatiana Tsierkezou catches up with industry stakeholders to uncover the very latest developments that are currently underway

017 has been an extremely

sense of positivity washes over

interesting year for Saudi Arabia,

the country, and this sentiment

with a handful of game-changing

can be strongly felt among

announcements having been

tourism movers and shakers.

made in recent months to not only change

“Saudi Arabia is witnessing

the face of the tourism industry, but also

a remarkable change in both

positively alter the world’s perception of the

the tourism and hospitality

country.

sectors, offering a wide range

As the KSA works towards the Saudi

of options to business, leisure

Vision 2030 – which has been developed to

and religious travellers,”

reduce the Kingdom’s dependence on oil,

regional director – KSA, The

diversify its economy and cultivate public

Rezidor Hotel Group, Basal

service sectors, inclusive of tourism – a

Talal expressed to TTG.

10 December 2017

ttgmena.com

DESTINATION KSA THRIVING HOSPITALITY PORTFOLIO

property will work closely with Jeddah’s leading travel agents and car rental companies to offer its

The Rezidor Hotel Group itself has a firm presence

Some of the most noteworthy developments include

guests tailor-made city tours, including sightseeing

the Al Qidiya project, which was announced in April of

and excursions to major tourist attractions.

this year. It is anticipated to be the largest recreational, cultural and sporting city in the country, located in the

across the country, with a total of 35 hotels and more than 9,000 rooms in operation and under development.

Rezidor Hotel Group told TTG.

ENHANCING SAUDI TOURISM

Al Qidiya area, which stands southwest of the capital, Riyadh. The project is set to span 334km, inclusive of a

In June of 2017, the hospitality expert celebrated the

large safari area, and is expected to appeal to both locals

inauguration of its very first property in the Holy City of

and international visitors.

Makkah, the 462-key Park Inn by Radisson Hotel, Makkah

With the hospitality proposition blossoming in

Al Naseem – an ideal option for religious travellers. The

Saudi Arabia, the country’s leaders and tourism

Group additionally launched two new Radisson Blu-

players are working day-in, day-out to enhance the

on ‘The Red Sea Project’ – an international tourism

branded hotels in Buraidah and Jeddah, with further

leisure proposition as well as infrastructure, thus,

project built across a lagoon of 50 islands, between Umlaj

openings in the pipeline for the brand over the coming 12

steering tourism in a brand-new direction.

and Al-Wajh. Upon completion of the project, a relaxing

months.

In light of this development, more foreign

A few months later, in July 2017, the curtain was drawn

coastal retreat will be available to visitors, who will be

investment, hospitality companies, mega projects

granted access to a stunning nature reserve, a variety of

Inn by Radisson brand in Jeddah, including the Park

and a significant rise in tourist numbers are

marine-orientated resort developments, scuba diving and

Inn by Radisson Jeddah Madinah Road, Park Inn by

anticipated, and by 2026, the tourism sector is

much, much more.

Radisson Hotel Najran and Park Inn by Radisson Hotel and

expected to contribute over $81 billion to the

“We have five openings planned for the midscale Park

Apartments Dammam Industrial City,” Talal told TTG. And The Rezidor Hotel Group is not the only entity determined to heighten its presence in the fruitful

Also in July, plans for the Al-Faisaliah city were

country’s GDP, according to the World Travel &

announced. The city is expected to reduce the pressure

Tourism Council.

brought forth by religious travellers on Makkah and

“The Saudi Government has revealed its

Jeddah, and will be located in the western part of

Kingdom of Saudi Arabia; Riyada International Hotels &

ambitious plan for a tourism revolution to make

Makkah. Constructed on an area of 2,450km2, the city

Resorts is also working on bolstering its footprint in the

Saudi Arabia a world-class travel destination. We

will provide one million jobs in various sectors and will

country, but is already well known for its 10 operational

are looking to support this plan and expand our

comprise of an airport and a seaport, housing units,

properties in main and secondary cities.

portfolio in the KSA with our partners,” Talal of The

commercial centres, entertainment options, trains, a

The company’s founder and managing director,

metro, trams and buses.

Muhammad Al Amir, exclusively shared: “Throughout

Moving on, in September 2017, an announcement was

2017, we signed new agreements for developing three

made for the ‘New Jeddah Downtown’, which entails the

new properties – two in Makkah consisting of 700 keys,

redevelopment of Jeddah’s waterfront corniche into a

and the third facility is located in Riyadh, featuring 189

pleasant tourist, residential and commercial hotspot.

keys.”

Following an investment of $4.8 billion over a 10-year

Al Amir explained that the company has also inked other agreements for the development of two hotels under another international brand, one in Najran (279 keys) and one in Jazan (220 keys). Also eager to boost its portfolio in the country, Shaza Hotels had interesting news to share with TTG. Vice president of development, Shaza Hotels, Chris Nader stated that major developments are in place for the Group’s Shaza and Mysk brands. “After the opening of Shaza Al Madina in 2010, we saw

period, the project is anticipated to create 36,000 jobs

The Saudi Government has revealed its ambitious plan for a tourism revolution.

and will support Jeddah’s ambitions of becoming one of the world’s top 100 cities. Upon its launch, visitors and locals will be able to enjoy a wide portfolio of entertainment and retail options, as well as commercial activities. And in October 2017, the game-changing ‘NEOM’ project was announced by the Saudi Crown Prince Mohammed bin Salman. Set to reshape the country’s economy, NEOM will be a $500 billion mega-city on the

increasing demand from pilgrims, and now, with the new

Red Sea coast. Although no date of completion has been

Haram expansions within Makkah and Al Madina, the

set yet, the project will be a next-generation city and a

upcoming opening of our Shaza Makkah property comes

hub for innovation, trade and creativity. It is anticipated

on point. In the few months following the opening of

that the monumental project will extend across the

Shaza Makkah, we will open Shaza Riyadh, and at the end

Egyptian and Jordanian borders.

of 2020, [we will launch] Shaza Jeddah. We will have a total of four Shaza properties in the KSA,” he enthused. Shaza Hotels is also in the midst of negotiations for a Mysk property in Saudi Arabia. And while established hospitality entities are working

And while an increasing number of leisure-focused developments come to the surface in the Kingdom of Saudi Arabia, the Government is also concentrating on other infrastructural developments, such as airport expansion, a new railway line linking Jeddah, Makkah and

to reinforce their presence in the country, new players

Madinah, and much more, to facilitate the inevitable rise

are gearing up to enter Saudi Arabia. One such player,

in tourists.

Q-Suites Hotel, Jeddah, will be opening its doors in the coming months in the heart of the Saudi capital.

“We look forward to the growth of international travellers from all over the world, especially after the

“We are going to open our doors during the first

statement of the Saudi Arabian Government on the

quarter of 2018, with many new innovative offerings,”

approved plan to begin issuing tourist visas,” said Al

explained hotel manager, Q-Suites Hotel, Jeddah, Hamadi

Amir of Riyada International Hotels & Resorts. “This will

Ezzine.

certainly result in remarkable growth in both leisure and

“We are going to offer our SPA Suite, which will be

business markets.”

fitted with a private gym, along with a private Hot & Cold Jacuzzi; a healthy diet menu, ‘Food for Thought’;

Having shifted its priorities with the introduction of

dedicated exercising TV channels; and many other

the Saudi Vision 2030, Saudi Arabia is well on its way

facilities.”

to becoming one of the MENA region’s most coveted

The new, family-friendly property will target corporate

tourist destinations.

travellers who prefer to travel with their families. The

DESTINATION KSA

UNPRECEDENTED LUXURY

IMPRESSIVE RENOVATION

COMMITTED TO EXPANSION

Four Seasons Hotels and Resorts recently announced

wiss-Belhotel In-

on the development: “We

plans for a brand-new Four Seasons hotel in Makkah,

ternational is fur-

are delighted to expand

which will stand adjacent to Al-Masjid Al-Haram - the

ther boosting its

our footprint in Saudi

Grand Mosque. President and CEO, Four Seasons Hotels and Resorts, J. Allen Smith remarked on the news: “Each Four Seasons is reflective of its destination and the people who stay

KSA portfolio with the

Arabia, strengthening our

four-star Swiss-Belhotel

relationship further with

and Suites Jazan.

Cardamom International

The property will com-

Property Management,

with us, and this particular project is designed to accom-

prise 210 keys, of which

with whom we had recently

modate the unique needs of those who visit Makkah. The

140 are rooms and 70

signed Swiss-Belhotel Al

magnificent new building will set the stage for tailored

are studios and apart-

Aziziya Makkah.”

service in a luxurious environment, enhancing the connec-

ments. Facilities will

tion to this important place for all who visit.”

He continued: “Jazan

Coral Al Ahsa Hotel recently concluded an extensive

include four F&B outlets,

City is a significant market

Four Seasons Hotel Makkah will house 375 rooms and

a ballroom, three meet-

with a growing demand for

Shedding some light on the upgrades, chief operating

suites, 90 Four Seasons Private Residences, three restau-

ing rooms, a health club

hotels. The development of

officer, HMH – Hospitality Management Holding, Ferghal

rants and lounges, a ballroom, meeting rooms and a spa

with a steam room, a

Swiss-Belhotel and Suites

Purcell shared that 36 new guestrooms have been added

and fitness centre.

sauna and a swimming

Jazan will enable us to

to the hotel’s inventory, while banqueting facilities have

pool, among other

cater to travellers looking

been expanded, doubling the current capacity.

things.

for quality accommodation

Senior vice president, operations and development – Middle

with world-class facilities at a great value.”

renovation project.

“The renovation was necessary in view of the growing demand for the hotel,” Purcell said. “Al Ahsa continues to develop as a significant business

Granting its guests direct

hub and we have recently experienced an increase in de-

East, Africa and India,

access to the beach, the

mand for conference and event facilities. The addition of

Swiss-Belhotel Inter-

property is a mere 20-min-

new rooms and expansion of the ballroom will allow us to

national, Laurent A.

ute drive from Jazan re-

take advantage of this growing demand," he explained.

Voivenel commented

gional airport.

CRISTAL GROUP EXPANDS PRESENCE IN KSA This month, Cristal Group will be cel-

“We are very excited to ex-

ebrating the opening of Bayat Suites by

pand our footprint in Saudi Ara-

Cristal in Muhayil, which is located in the

bia and to diversify our portfolio

Asir Region of Saudi Arabia.

in the Kingdom,” declared CEO,

The property, a result of a manage-

Cristal Group, Kamal Fakhoury.

ment agreement between the hospital-

“With its excellent location

ity group and Bayat Company for Hotel

near Hospital Muhayil Al Ahli

Services, will house 47 two- and three-

on King Abdul Aziz Road, Bayat

bedroom units, equipped with top-notch

Suites by Cristal will be well

facilities, including comfortable beds with

placed to meet the needs of

luxurious pillow top mattress, fully fitted

modern travellers who want

kitchens, HD TVs, working desks, WiFi,

convenient, fuss-free, afford-

dining tables, baby cribs and bathroom

able accommodation. The hotel

amenities. Some apartments will addition-

will offer its guests everything

ally comprise of a maid room with an at-

they need and more when it

TIME HOTELS TO LAUNCH FIRST RESORT PROPERTY

tached bathroom.

matters most,” he concluded.

TIME Hotels recently

a large swimming pool and

well as short stay family

drew the curtain on its

a children’s playground.

getaways. TIME Hotels has

CEO, TIME Hotels, Mo-

a great deal of experience

12 December 2017

very first resort project, which is opening this

hamed Awadalla enthused:

throughout the GCC, but

month in Jeddah.

“This resort has been built

more importantly we have

TIME Beach Villas Re-

with both corporate and

an in-depth understanding

sort in Jeddah will house

leisure visitors in mind. It

of these market segments,

61 units, with private

is perfect for long stay-

how to add value and

swimming pools, gar-

ing corporate guests as

drive in business.”

dens and separate kitchen, living and dining areas. Those opting to stay at the new resort can enjoy a fully equipped gym, ttgmena.com

This resort has been built with both corporate and leisure visitors in mind.

ON LOCATION PHILIPPINES

TREASURED EXPERIENCES With its archipelago of beguiling island destinations and an impressive urban business and leisure tourism portfolio, the Philippines is still considered an unexplored land of endless marvels. Emily Millett investigates Hotel Okura Manila will form part of Bayshore City Resorts World’s Entertainment City. Designed to target both business and leisure travellers, the

thousands of world class islands. Meanwhile, following a recent study by

lthough the Philippines has only recently

13-storey hotel will comprise 380 rooms, dining facilities, four meeting/ban-

DOT, the Philippines is also seeing a year-

entered the spotlight with its nascent

quet rooms, a spa and rooftop pool.

on-year increase from various European

but blossoming tourism scene, the des-

And it’s not just the hospitality sector that is getting a boost in the Philip-

destinations, with visitor arrivals from the

tination already boasts a vibrant and thriving

pines. The aviation sector is also witnessing its fair share of infrastructural

French market showing steady growth

hospitality industry and a flourishing economy,

developments, with Mactan-Cebu International Airport (MCIA) currently

from 2015 to 2017.

increasingly attracting positive attention for its

undergoing a major expansion, in a bid to increase its capacity to 12.5 million

Speaking to TTG about tourism ar-

unique and authentic product.

passengers annually. This year, it is expected to welcome 10 million arrivals, a

rivals to the Philippines, marketing and

12 per cent increase on 2016.

PR manager, The District Boracay, Vina

The Philippine Department of Tourism (DOT) is optimistic that the upward growth of the coun-

Efforts for aviation development and tourism investment are not going un-

Mataganas said: “There’s a good mix of

try’s international tourist arrivals (registered

noticed; the island province of Cebu was recently announced as the host na-

tourists here in the Philippines. There

at 11.4 per cent for the first quarter of 2017) will

tion for Routes Asia 2019.

are the backpackers, the flashpackers, as

likely continue, as it anticipates millions of dol-

“We are very optimistic to witness the robust growth of Philippine aviation

well as those who are on the look out for

lars’ worth of investments in infrastructure,

and tourism, especially in Central Visayas, with the huge opportunity that

private getaways. This is because of the

alongside aggressive marketing efforts and

comes from hosting Routes Asia 2019 in Cebu,” said secretary, Philippine

Philippines’ diverse tourist destinations

heightened security all over the country.

Department of Tourism (DOT), Wanda Tulfo-Teo. “We foresee significant gains

– white sand beaches, private islands,

Regional general manager, Philippines and

similar to the results arising from having the same forum in Manila last year.”

lagoons – as well unique experiences like

Thailand, Ascott, Arthur Gindap said: “We con-

Manila hosted the 2016 edition of Routes Asia, the largest routes develop-

swimming with the whale sharks or trek-

tinue to see strong potential for growth in the

ment forum in the region that unites leading airlines, airports and their stake-

Philippines, which is forecasted by the World

holders to discuss air services to, from and within Asia.

Bank to grow close to seven per cent annually

According to a partial report released by DOT, Cebu welcomed close to 1.5

over the next three years, making it one of the

million visitors from January to April 2017, an increase of 4.16 per cent on the

top performing economies in East Asia.”

1.43 million visitors during the same four-month period in 2016.

Numerous new hotels and resorts have either recently opened, such as the five-star Grand Hyatt Manila, or are set to open over the coming

king a man-made rice terrace.”

EVOLVING TRENDS In conjunction with the destination’s popular and evolving offering, the hospitality industry is also working hard to respond

A WIDENING AUDIENCE

to current trends influencing the sector

years, including the five-star Sheraton Mactan

Synonymous with the continuously improving tourism infrastructure in the

internationally, as well as in the Philip-

Resort in 2019 and Hotel Okura Manila in 2020.

Philippines, the destination is also seeing a broadening of its feeder market

pines itself.

Located on the coral island of Mactan, Shera-

audience, with new destinations showing interest each year.

ton Mactan Resort will be home to a hotel and

“The number of guests we receive increases year-on-year and we are

“We are responding by creating offerings that meet these new trends, as

branded residences. The beachfront property will

welcoming larger numbers of tourists from China, Korea and Japan, mainly

evidenced by our F&B portfolio, which

offer 250 guest rooms, a Shine Spa for Sheraton,

because of proximity and flights,” general manager, Amanpulo, Christophe

now includes the Japanese restaurant,

three dining venues, a swimming pool, Sheraton

Olivro told TTG. “The Philippines has been previously undiscovered as a des-

Nama,” Olivro explained to TTG.

Fitness facilities and function space totalling

tination but is growing in popularity due to the array of different experiences

1,313m². The Residences at Sheraton Mactan

and the impeccable service and hospitality. The country is diverse and the

speaking guest assistant and recently

Resort are scheduled to open before the end of

price value is good.”

brought onboard a Mandarin-speaking

2020, with 182 units consisting of one- to threebedroom apartments.

The property currently has a Japanese

According to Olivro, the property is proving popular amongst the honey-

guest assistant to respond to the in-

moon markets in the US and Europe, both of which like to hop between the

crease in travellers from Japan and

14 December 2017

ttgmena.com

ON LOCATION PHILIPPINES

The Philippines has been previously undiscovered as a destination but is growing in popularity. NEWS THAI-INSPIRED ISLAND LUXURY hailand-based global hospitality company, Dusit International, has signed a hotel management agreement with Robinsons Land Corporation real estate company, to operate the Dusit Thani Mactan Cebu – a five-star resort sitChina, and is also in the process of translating its menus and forms into these languages to make guests feel more at home. “There is also a trend towards more immersive

uated on the northern peninsula of Mactan island. This resort is slated to open in the fourth quarter of 2018. Positioned to meet the needs of leisure and busi-

restaurants with al fresco

the Dusit Thani brand besides

and private dining, an infin-

the Dusit Thani Manila and the

ity pool and over 1,200m²

upcoming Dusit Thani Residence

of meeting space.

Davao. Other properties in the

Dusit Thani Mactan Cebu

experiences, which is why we have created our Ex-

ness travellers alike, the new beachfront resort will

periences Department, so that we can truly listen

comprise 271 guestrooms, as well as a spa, a

will be the third property

Cebu City, dusitD2 Davao and

to what our guests want during their stay and then

fully-equipped fitness centre, a lobby lounge, three

in the Philippines to carry

dusitD2 Resort, San Juan.

pipeline include DusitPrincess

make it happen,” said Olivro. “From the Manamoc Village Tour, which gives guests the opportunity to give back to the community, to cooking classes pre-

DOUBLE PRESENCE

ceded by harvesting your own vegetables from our organic garden, to spectacular bespoke helicopter tours, we hope to bring treasured experiences to a gem of a holiday.”

NEW ROUTES LAUNCHED

With the Philippines’ growing status as a gastronomic destination, F&B improvements are also being seen at The District Boracay, with the hotel set to

In November this year, Philippine Airlines

add new flavours to its dining line-up in the coming

(PAL) introduced a Davao-Tagbilaran route,

months.

a Davao-Cagayan de Oro service and

“A new restaurant and a café are set to open by

Davao-Zamboanga flights, marking the re-

the end of the year and in the first quarter of 2018

development of Davao as another hub of

respectively,” Mataganas told TTG.

PAL operations.

Although there is a constant stream of new re-

The Ascott Limited

fitness centre, restaurants, func-

The Philippine flag-carrier now flies to

sorts and hotels opening in Boracay, The District

(Ascott) has bolstered

tion rooms and a garden deck, are

Tagbilaran four times a week, on Mondays,

Boracay is still a popular option among travellers.

its presence in the Phil-

also available.

Wednesdays, Fridays and Sundays. Daily

“Our property is a boutique resort and we intend

ippines with the recent

Regional general manager, Phil-

flights are now offered to Cagayan de

to keep it that way. That’s why, instead of adding

opening of its seventh

ippines and Thailand, Ascott, Ar-

Oro, while the Davao-Zamboanga service

more rooms, we are expanding our services,” ex-

property in the country

thur Gindap said: “The opening of

operates every Tuesday, Thursday, Saturday.

plained Mataganas. “Two years ago, we opened our

– the 293-unit Citadines

Citadines Millennium Ortigas Ma-

spa, and there are a lot of tourists booked at other

Millennium Ortigas Ma-

nila marks Ascott’s first foray into

be introduced in December to provide

resorts who come to us for a massage. We’ve also

nila.

Ortigas Center, the Philippines’

convenient direct flights to island

second most important financial

destinations without passing through Manila.

noticed that last-minute bookings are growing by the

The serviced residence

Additional new inter-island routes will

Amidst public demand for direct non-stop

day, and that’s why we try to come-up with offers to

offers 293 units ranging

district after Makati, where we

compete with other resorts.”

from studios to one-,

have an established presence with

flights from Asian destinations to Central

two- and three-bedroom

four operating properties. ”

Visayas, PAL has also announced plans to

apartments. Facilities,

emerging travel destination, maintaining this

such as a residents’

another nine serviced residences

Cebu-Bangkok-Cebu service, starting

new-found attention with large-scale invest-

lounge overlooking the

across Metro Manila, Cebu and

December 2, 2017.

ments, developments and on-trend initiatives.

city, a swimming pool, a

Iloilo from 2018 to 2023.

December 2017

Ascott has further plans to open

begin operating a thrice-weekly

The Philippines is enjoying its rise to fame as an

ttgmena.com

FOCUS ON WINTER ESCAPES

SEASON

FOR TRAVEL

Winter is a highly anticipated season, bringing friends and family ever-closer with its festive sensations. This year, hospitality entities are making their mark on winter tourism by bringing blissful experiences to travellers from around the globe. Aleksandra Wood reports

The Bürgenstock Selection

The Bürgenstock Selection, comprising Schweizerhof Hotel & Spa Bern, The Royal Savoy Hotel & Spa Lausanne and Bürgenstock Hotels & Resort Lake Lucerne, as well as restaurant and bars, wellness, golf, tennis and ice skating facilities, and much, much more, is raising hospitality standards with its vast and impeccable offering. Director of sales and marketing, Steve Nikolov draws the curtain on the latest trends and developments to be anticipated this winter season : What are some of the current and most

noticeable trends when it comes to winter tourism?

their specific requirements. At the Bürgenstock Resort, guests can choose from 12 food and beverage outlets, including the Sharq Oriental Restaurant, where guests can sample

Experiential travel is the most noticeable trend in

delicious Middle Eastern cuisine while enjoying a

the hospitality-scape of today. Guests are seeking

traditional shisha, coupled with breathtaking views of

experiences that create lasting memories. We have

Lake Lucerne.

noticed an increase in demand from guests who

While guests from European markets are either

have four hotels. The grand opening of the entire Bürgenstock Resort will take place in the spring of 2018. : What is so attractive about your

choose to stay in hotels with a strong personality,

looking for ski resorts or warmer, more exotic

steeped in the Swiss tradition of hospitality,

destinations during the winter months, we at the

while being able to explore different facets of the

Bürgenstock Selection hotels, feel that the MENA

Switzerland is indeed a very popular winter

destination they are in.

market is a great opportunity to attract tourists

destination and the Bürgenstock Selection

The hotels managed by the Bürgenstock

destination during the winter?

looking for a milder experience of the winter season,

hotels, which are located at lower altitudes,

Selection are fully equipped to be at the forefront

combined with shopping, culture, sightseeing and

are strategically positioned to cater to MENA

of this trend. As for historical hotels that have

cuisine.

clientele.

created a hospitality legacy over the decades, we

The Waldhotel Health and Medical Excellence at

have recently completed a renovation restoration

Bürgenstock Resort is also expected to be a major

restaurant at the Palace Hotel has already

scheme to preserve their authenticity while

attraction for MENA travellers. Bringing in a unique

proven a remarkable success amongst guests

surpassing the expectations of the 21st century

hospitality concept that combines non-invasive

looking for unique culinary experiences. Under

traveller.

medical services integrated within a luxury resort,

the signature and direction of internationally

At Bürgenstock Resort, the RitzCoffier

the Waldhotel will open mid December 2017 and

acclaimed French chef, Marc Haeberlin, this

remarkable city hotels – like the Schweizerhof

will cater to guests looking for preventive and

restaurant is set to reinvent Swiss fine dining.

Bern and the Royal Savoy Lausanne – that

recuperation therapies.

The Bürgenstock Selection properties are either

offer not only memorable stays but also unique destination experiences; or the all-encompassing

When it comes to recreational facilities, we

Halal menu options are available at all our hotels

expect the ice-skating rink at the Bürgenstock

and can be combined with unique dining experiences.

Resort to be a major attraction for our winter guests.

Bürgenstock Resort at Lake Lucerne that offers a superlative Swiss alpine experience.

: Tell our readers about some of your latest

In Lausanne, the destination is brought to life by several not-to-be-missed attractions

developments.

and Royal Savoy Lausanne certainly suggests

: How important is the MENA traveller to you and what are you doing to attract more

The opening of the Bürgenstock Resort Lake

these events to its guests. The world renowned

visitors from the region?

Lucerne, with the Bürgenstock Hotel at its heart, has

Béjart Ballet company is celebrating its 30th

certainly been our focal point over the last year.

anniversary in its base city and its winter

The MENA market is of strategic importance for

performances are expected to be highly

the Bürgenstock Selection hotels. The region is

AG, the hotel and its outdoor facilities are at the

attended by tourists and local residents alike.

expected to generate around 10-15 per cent of

centre of the resort, which has undergone a nine-

In addition, Ai Weiwei, the famous Chinese

our annual business. Meeting the needs of these

year, $569 million restoration and remodelling

contemporary artist, has created several art

guests, our offer has been tailored to create

project, and extends over more than one kilometre.

installations throughout the Palais de Rumine,

memorable experiences, while taking into account

Across this amazing hospitality complex we now

which are really worth seeing.

16 December 2017

ttgmena.com

WINTER OFFER

Enjoy a 20 % discount* on all suites at Taj 51 Buckingham Gate Suites and Residences This offer is valid for your stay from 1st January to 31st March 2018

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FOCUS ON WINTER ESCAPES

The Canton de Vaud

WARM WINTER ESCAPES

The winter season is all about unconventional and bespoke experiences, and these warm destinations will offer just that:

The Canton de Vaud (Lake Geneva Region) in Switzerland is ever-ready to welcome the illustrious winter season, with an exhilarating list of events and activities lined up for winter lovers from every corner of the globe. Vice president, Canton de Vaud Tourism Office, Francois Michel reveals the latest seasonal updates and events in the region : What are travellers

: What are your current

seeking in terms of

feeder markets? Are there

experiences this winter

any emerging markets you are

season?

targeting this year?

Clients today are looking for

The Swiss and European markets,

winter experiences that are no

France and the UK in particular, are

longer only related to alpine

still the strongest markets. Though

skiing. This means that they

we have witnessed heightened

wish to have a wider choice

interest from new markets as

of snow and winter activities,

well, namely the Middle East and

which can include snow walking,

Asia, who prefer a snow activities-

snow shoeing, wellness,

dedicated vacation rather than a

sledging and gastronomy.

skiing vacation.

: What itineraries and

Marrakech, Morocco: A divine destination privileged by the warmth of the Sahara Desert, Marrakech is a rather exotic winter escape. Florida, US: Aptly named ‘the Sunshine State’, Florida possesses alluring, yearround warmth for sun-loving travellers. The Seychelles: A gentle breeze, glistening waters and sun-filled days make for an ideal winter escape on the Seychelles islands.

: Are there any not-to-be-

activities do you provide to

missed events taking place in

entice visitors from the MENA

your region during the winter

region?

season?

The MENA sector is still a

Unmissable events taking place this

niche market for our Alpine

winter season include the Montreux

resorts, though we can offer

Christmas market, running from

what we call a ‘first day snow

November 24 to December 24,

experience’ for those who

2017; Lausanne Lumières (Lausanne

would like to stay in a city and

lights Festival), taking place from

then enjoy a day at a glorious

November 23 until December

mountain resort. There, all

31, 2017; and the Hot Air Balloon

ski equipment necessary is

Festival at Château d’Oex, from

provided, including clothes, skis

January 27 to February 4, 2018.

and boots, while a ski instructor

Valetta, Malta: A Mediterranean island brimming with history, Malta will make for a cosier winter option.

The diversity of activities

is available for further

and destinations within a small

assistance. Therefore, guests

perimeter is an element that makes

can choose to initially stay in a

the Lake Geneva region so unique in

city like Lausanne or Montreux,

Switzerland. We are very optimistic

followed by a journey to Villars

about this season and believe we

for a skiing experience.

should see an increase of visitors.

18 December 2017

COLD WINTER ESCAPES

There is nothing like a breathtaking view of snow laden plains to make a winter escape forever memorable, found at these iconic winter destinations: New York, US: With blankets of serene white snow, electric blue skies and a modern backdrop of the city, New York comes to life in winter. Rovaniemi, Finland: Declared the official ‘terrestrial residence’ of Santa Clause, Rovaniemi creates nothing short of winter magic during the crisp season. Copenhagen, Denmark: What could possibly be more enchanting than visiting the home of Hans Christian Andersen this winter season? Ariz, Lebanon: Home to the Cedar of Gods, a UNESCO World Heritage Site, this ski haven is a charming alternative to the warmer winter locations in Lebanon.

ttgmena.com

AWARENESS VIETNAM

CAPTIVATING COUNTRY Vietnam continues to meet and surpass visitor expectations, as the country’s tourism leaders and investors work to enhance an already impressive offering. Natalie Hami reports ome to a thrilling mix of his-

ment Promotion and Support Agency,

Asia, Trails of Indochina’s offerings are

tory, culture and culinary

Da Nang has attracted 43 new foreign

now segmented into themes: active,

diversity, Vietnam possesses

direct investment projects worth $60

arts and crafts, culture and history,

an array of alluring attributes

million in the first eight months of this

culinary, family, philanthropy, photog-

that continue to entice travellers from

year, 4.6 times the amount for the

raphy, romance, slow journeys and well-

around the globe.

same period last year.

ness experiences and itineraries.”

popularity at the recently-concluded

Quang Ninh Province will be hosting Na-

as The Anam Resort, Cam Ranh and

WTM London 2017, Vietnam National

tional Tourism Year 2018, a significant

Amiana Resort Nha Trang also make

Administration of Tourism (VNAT)

cultural and economic-social event of

use of social media and other tradi-

Our approach ensures that we are accessible to all groups and ages.

proudly shared that the destination

national scale, further boosting the des-

tional means to promote their offering.

travellers.”

welcomed a total of 10,024,899 travel-

tination’s tourism potential.

Highlighting the country’s tourism

Furthermore, for the second year,

Meanwhile, hospitality entities such

“We are promoting the business

lers in the first 10 months of 2017 – an

Sheeren highlighted that the property’s facilities, its

across a range of platforms, from more

long stretch of beach, accommodation (inclusive of guest

increase of 28.1 per cent on the same

SPREADING THE WORD

traditional consumer and trade print

rooms, suites, residences and villas) and extensive event

period last year.

And while all of these exciting events

publications, to a range of digital publi-

and meeting facilities suit any occasion.

and developments unfold, vibrant Viet-

cations and social platforms, including

ism prowess and ability to compete

Meanwhile, central to Vietnam’s tour-

nam’s tourism players are ensuring that

Facebook and Instagram,” said general

within 100 miles, travellers can also explore the best of

with other popular and well-established

central Vietnam.”

the destination continues to climb the

manager, The Anam Resort, Cam Ranh,

destinations in the region was its host-

tourism ranks by informing global trav-

Herbert Laubichler-Pichler.

ing of the 25th APEC Summit (APEC

ellers of the many options on offer.

Vietnam 2017) – Asia Pacific’s premier economic forum. The APEC Summit works to support

“We recognise that our customer

Managing director, Divine Holiday Management, Terence Cardoz is also keen on bolstering the MICE segment, whilst

base uses an increasingly diverse range

additionally exploring a number of key markets. He stated:

John Tue Nguyen explained to TTG

of platforms, and varying our approach

“There is still a lot of demand from the Indian sector both

that social media platforms, such as

ensures that we are accessible to all

for FIT, groups and MICE, but I would now like to focus on

groups and ages.”

getting a share from the Australia, Canada and the US

CEO and founder, Trails of Indochina,

sustainable economic growth and pros-

Facebook and Instagram, are extremely

perity in the Asia Pacific region, and is

useful for sharing the DMC’s unique

considered a major boost to tourism.

and tailored experiences, destination

out to a wider global audience by at-

The event culminated during the APEC

favourites, insider tips and business

tending exhibitions, such as ITB Asia

Economic Leaders’ Week, held in Da

updates.

and Shanghai World Travel Fair, accord-

Nang.

She added: “With three UNESCO World Heritage sites

He added: “Via our email marketing,

Amiana Resort Nha Trang reaches

ing to the resort’s marketing communication manager, Vu Thi Hong Lan.

markets, as there is a lot of inbound from these countries for Vietnam.” Cardoz also noted that Vietnam has the potential to cater to destination weddings and film shoots. Moving on, Asia DMC is taking inspiration from nature by focusing on tailor made tours, which are sustainable and

Deputy Director of the municipal

we are further engaging with our audi-

Department of Tourism, Nguyen Xuan

ences, providing hotel and destination

Binh highlighted that the business

updates, featured hotel partners, as

DIVERSIFIED SEGMENTS

forum was an opportunity for the city’s

well as company announcements and

Despite an eclectic blend of natural

tourism industry to show its prowess

innovations.”

attributes, Vietnam’s hospitality stake-

experiences, which can be added to a tour; a twist or a new

holders are currently focusing on the

approach to see a certain destination (as promoted in our

leisure and MICE segments.

new brochure ‘spirit of travel’) to make any trip, even a

ethical, according to its director of business development, Armand Cheveux. “One of our strongest suits is the creation of various

and potential for cooperation and in-

Ever-eager to promote Vietnam’s

vestment. Adding to this, a number of

distinct beauty, Trails of Indochina has

investments were proposed during the

recently rebranded and adopted a new

event that are expected to boost tour-

approach to travel, with the introduc-

Hyatt Regency Danang Resort &

ism, including the first underground

tion of 10 travel themes.

Spa, Ima Sheeren told TTG: “We are

Vietnam’s breathtaking beauty, charming culture and

shopping centre on Son Thuy Beach in coastal Ngu Hanh Son district. According to the Da Nang Invest-

Director of sales and marketing,

‘classic’ one, a unique one.”

promoting both the MICE and leisure

evolving tourism portfolio not only ensure unforget-

said: “As a way to connect travellers to

segments, as our destination is becom-

table experiences, but also strengthen the country’s

the peoples and cultures of Southeast

ing more popular among international

reputation as a ‘bucket list’ destination.

Shedding more light on this, Nguyen

December 2017

ttgmena.com

AWARENESS VIETNAM

IMMERSIVE EXPERIENCE

Trails of Indochina has recently built and launched two

STRATEGIC EXPANSION

NATURE ABOUNDS

Bolstering its

segment, the property is

Vietnam portfolio,

set to offer over 1,700m2 of

Hilton Worldwide

meeting space, including a

has inked two

ballroom. Leisure facilities

management

will include a swimming pool,

Meliá Hotels International will soon be boosting its

agreements with

a fitness centre and spa,

presence in Vietnam with the brand new Meliá Ba Vi

two affiliates of

while guests will also benefit

Mountain Retreat, which is situated to the west of Hanoi.

BRG Group for a

from four F&B outlets.

Located in the tropical forest of Ba Vi National Park, one of Vietnam’s most famous destinations, and surrounded

DoubleTree by Hilton

Hilton Garden Inn Saigon

hotel in Vung Tau, a

is located in District 1, home

by breath-taking natural beauty to the west of Hanoi,

key city in southern

to most of the administrative

Melia Ba Vi Mountain Retreat aims to become a flagship of

Vietnam, and a Hilton

offices, consulates and

the wellness hospitality segment.

Garden Inn hotel in

multinational companies in

Ho Chi Minh City.

Ho Chi Minh City. The hotel,

including 12 bungalows and three villas. Leisure facilities

featuring 160 rooms, two

include a spa and an outdoor pool.

The 250-key

The resort is expected to open in 2018 with 100 rooms,

Ba Vi Mountain grants easy access to Noi Bai

boats exclusive to the DMC, in order to promote tourism in

DoubleTree by Hilton

F&B outlets, a fitness centre

Ben Tre, the gateway to Vietnam’s Mekong Delta.

Vung Tau is located

and a pool, is also within a

International Airport, offering frequent connections with

in the centre of Vung

one-and-a-half-kilometre

key markets such as Bangkok, Seoul, Hong Kong and

declared: “An off-the-beaten-track boutique Mekong

Tau, a city well-known

radius of key attractions

Singapore.

experience, these two new boats will offer more options

for its long stretches

such as Saigon Opera House,

for travellers to discover the heart of Mekong, visiting

of beaches, lakes

Reunification Palace and

locations without the infringement of other tourists,”

and thermal springs.

Notre-Dame Cathedral

said Nguyen.

Catering to the MICE

Basilica of Saigon.

The company’s CEO and founder, John Tue Nguyen

He also highlighted that activities will be centred around

The resort is expected to open in 2018.

exploring the rustic life in the river delta as well as getting to know local families.

As we approach 2018, we are eager to share all of our new innovations, unique and exclusive product offerings, and themed inspirations. “[These] are standout features as we endeavour to fully immerse our clients into the core of Vietnam,” he added. Furthermore, the DMC will be offering a range of exclusive amenities in 2018, featuring a variety of tailored

BOOSTING PARTNERSHIPS

Expressing positivity and enthusiasm for 2017, director of business development, Asia DMC, Armand Cheveaux spoke

overing both international and domestic routes, Vietnam Airlines has recently entered into a codeshare agreement with Bangkok Airways Public

to TTG exclusively about the company’s future plans. “This year has been filled with exciting news with the appointment of new professionals in high level positions, new destinations to promote and reinforce our portfolio,

Company Limited. President, Vietnam Airlines, Duong Tri Thanh said: “The partnership between two four-star airlines ranked by Skytrax is good news for the passengers of both airlines. We are very

our commitment to sustainable tourism and all of that happening the year of our 20th anniversary.” Cheveaux stated that the DMC’s most recent news is the

happy to establish a codeshare partnership with Bangkok

development of a sustainable tourism policy and reaching

Airways.”

partner status with travel agent, Travelife Vietnam.

Vietnam Airlines has also expanded its codeshare

He added: “This philosophy is not new, but [it included]

agreement with ANA, Japan’s largest airline, providing

the creation of our foundation to lead all the projects that

additional benefits to its ANA Mileage Club members.

were carried out by different departments of the company,

Since the second half of 2016, ANA has been cooperating

experiences aimed at bringing travellers closer to the

with Vietnam Airlines on codeshare flights and mileage

destination. These amenities will be based on tiered

programmes, and has introduced Vietnam Airlines' cabin

booking values, ranging from experiential dinners to

attendants as in-flight service assistants on ANA flights.

private performances.

A LOOK AHEAD

Codeshare flights from Hanoi to Siem Reap in Cambodia

and to involve all departments of our business as well as our suppliers and partners.” Meanwhile, referring to source markets, Cheveaux noted that Asia DMC is focusing mostly on Western European markets. “We meet our partners on a regular basis to

and from Siem Reap to Ho Chi Minh City will be added,

foster our relationship, while using sales calls to create new

new innovations, unique and exclusive product offerings,

allowing ANA Mileage Club members to accrue miles on all

partnerships.”

and themed inspirations,” concluded Nguyen.

Vietnam Airlines-operated flights on those routes.

“As we approach 2018, we are eager to share all of our

22 December 2017

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TO S OU T H E A S T A S I A & BE YON D

Tailored Experiences Local Connections Unforgettable Moments At Trails of Indochina, our vision is to provide travellers with authentic and enriching experiences accentuated by meaningful connections with the local people across Southeast Asia. With an intimate knowledge of our destinations and a true understanding of the complexity of travel, our team curates travel itineraries with a dedicated passion, delivering a highly personalised experience, catered to each individual traveller. Through our hand-crafted tailored experiences and exclusive access to venues and local experts across our destinations, we invite you to experience the breadth and wonderment of Southeast Asia with Trails of Indochina. START PLANNING TRAVEL TO SOUTHEAST ASIA TODAY WWW.TRAILSOFINDOCHINA.COM | HELLO@TRAILSOFINDOCHINA.COM

ANALYSIS CULINARY EXPERIENCES

DELICIOUS Manager trade and media relations – Middle East, Russia and Eastern Europe, Munich Tourist Office, Robert Leckel grants Tatiana Tsierkezou a glimpse into the fascinating German city of Munich, specifically shedding light on the incredible culinary experiences on offer rating of four ‘toques’ (chef’s hats) and 20

: What is so unique about Munich as a city?

points have yet to be awarded to a restaurant in a German-speaking country.

In Munich, old meets new, past meets present and

The Michelin guide has been awarding stars

future, and the modern blends harmoniously with the traditional. There is never any shortage of sights

to restaurants every year since 1926 and is the

to see or activities to engage in.

most important award for chefs in Germany alongside the toques from Gault Millau.

The Bavarian Metropolis, with its 1.54 million inhabitants, lies virtually at the centre of Europe and is easy to access, either by high-speed trains, by

: Are there any special food-related

motorway or through a large international airport. It

festivals or events taking place in Munich

also has a dense network of modern and affordable

over the next year?

public transportation, with buses, an underground system, trams and suburban trains.

There are many festivals related to traditional

All major sights are within walking distance from

Bavarian food like the Oktoberfest (taking place

each other. As for the Alps, they are a stone's throw

from September 22 until October 6, 2018),

away and attract day-trippers all year round: in

the Christmas Market (December 2018) or the

the warm season between May and September for

traditional Auer Dult Fairs. These traditional

paragliding, hiking, mountain climbing or mountain

fairs held at Mariahilfplatz square in Munich’s Au

biking, and in the cold season between November

district invite visitors for nine days, three times

and March for fun on snow and ice.

a year (spring, summer and autumn) to stroll, look, eat and drink, enjoy and shop. The market has the character of a folk festival and looks

: Please tell me a bit about Munich's cuisine.

back on a long tradition since medieval times.

What is traditional?

Besides those, there are numerous tasting When it comes to eating or just taking a break,

The Atelier at the Bayerischer Hof notched up a total

visitors will find establishments offering every type

of 18 points. Its head chef, Jan Hartwig, was also named

of fare imaginable and for all budgets. But typical

‘Rising Star of the Year’. Philip Jaeger, head chef at the

Bavarian cuisine is generally enjoyed by people

Bavarie brasserie at BMW-Welt, was named one of eight

from all walks of life. That might be a morning veal

‘Young Talents’ in Germany by Gault Millau.

sausage (Weisswurst) with a large pretzel and sweet

fairs which take place each year, with many new trends in nouvelle cuisine. : Finally, why is Munich the ideal option for travellers from the MENA region?

The guide also awarded 18 points to Bobby Bräuer

mustard, a sturdy portion of knuckle (pork or veal)

(EssZimmer restaurant at BMW Welt), Tohru Nakamura

First of all, Munich airport has many direct

with a potato dumpling, or a spicy Obatzder (a

(Geisels Werneckhof restaurant), Martin Fauster (Gourmet

connections to the MENA region, with the flight

cheese dip) with dark bread. The best place to enjoy

Restaurant Königshof) and Hans Haas (Tantris restaurant).

time being something between four to seven

such delights, most real Munichers will tell you, is at

Dallmayr, Les Deux and Schuhbecks Südtiroler Stuben

hours.

one of the city's lively beer gardens.

restaurants all received 17 points each. Meanwhile, the Michelin Guide awarded a second star

Should MENA travellers come to Munich at least once in their lives? Absolutely, because

to Munich’s home-grown talent, German-Japanese top

the former residence of royals and metropolis

for dining? What would you recommend to

chef Tohru Nakamura. This makes his restaurant, Geisels

of culture is conveniently located in the heart

visitors of Munich?

Werneckhof, the fifth two-star restaurant in Munich,

of Europe, in a charming landscape at the foot

alongside Atelier, Dallmayr, EssZimmer and Tantris.

of the Alps, and because it offers everything

The Bavarian state capital has once again received

Four other Munich restaurants have also been awarded

that discerning city travellers could expect

top marks in the food industry’s premium restaurant

a Michelin star: Acquarello, Königshof, Les Deux and

from a top urban destination. This includes: top

guides for 2017. In the latest edition of the gourmet

Schuhbecks Südtiroler Stuben.

performance and top offers in the fields of art

: Which are some of the most popular places

The Gault Millau was founded in France in 1969 by two

and culture, innovation and creativity, always

Munich restaurants received outstanding results of

journalists, Henri Gault and Christian Millau. The first Gault

linked with a genuine experience, authenticity

17 or 18 out of a maximum of 20 possible points.

Millau for Germany was published in 1983. So far, the top

and inclusion.

restaurant guide, Gault Millau, a total of eight

24 December 2017

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Advertorial Photo: Eisbachsurfer vor Bruecke 2 Foto Sigi Muelle

Photo: Viktualienmarkt Muenchen Foto Werner Boehm

Munich Simply Lifestyle What is it about Munich?

people, a commercial hub, the seat of

Why does this city enjoy

two excellent universities, with orchestras

such lasting, universal

that are in the top tier of the world, with

appeal? Not just German

international trade fairs and a regular influx

competitors would be hard put to answer

of tourists from all over the world. Yet, for

that. But stop any person on a Munich street

all that, Munich is an easy-going city, a

corner and they will be happy to tell you

virtue it has retained while evolving from

exactly what it is about Munich. They might

being the small capital of the Bavarian

rave about all the restaurants celebrating

kingdom to a friendly and cosmopolitan

a new and adventurous cuisine or suggest

metropolis. Its flair seems laid back and

one of the leafy beer gardens and their

with a well-developed sense of style.

hearty traditional fare. Or enthuse about the

Where else could you head off for a day’s

designers - fashion and otherwise - that have

skiing or go sailing or surfing and return in

set up shops in the city on the Isar River

time for a heady mix of nightlife?

or the craftsmanship of enterprising young

Where else can you be sure that on

artisans. Last not least, they might clue you

a sunny day in the dead of chilly winter

in about the latest hip or glamorous clubs or

sidewalk cafés will hasten to put out tables

the shopping that draws discerning crowds

and chairs complete with blankets and

from Moscow, Tokyo and Milan.

heaters? Where else can you walk out of

In other words, Munich is many things to many people. Diversity is the key to Munich’s success.

Photo: Cafe Tambosi Odeonsplatz Foto L. Gervasi

a museum and watch people in neoprene surf on a river close by? More information about that unique city

A spirit of tolerance and cooperation.

North of the Alps you can find at

Munich is a city of well 1.54 million

www.simply-munich.com

Photo: Isarstrand in Muenchen Foto Sigi Mueller

PEOPLE ON THE MOVE

appointed as the general manager of Bahi Ajman Palace Hotel. Vincent-Ernst began his career in 1988, working at The Savoy Hotel London. He has since worked for various prestigious hotels across Europe, Africa and the Middle East, and served as a consultant for Tourism Development and Investment Company Abu Dhabi.

Haitham Assem has been named the multi-property director of marketing and communications for Al Habtoor City Hotel Collection’s The St. Regis Dubai, W Dubai - Al Habtoor City and The Westin Dubai, Al Habtoor City. Assem will take charge of introducing and strengthening the market position of the three hotels, while shedding light on their unique selling points.

SPA DIRECTOR

Oman-based Al Baleed Resort Salalah by Anantara has announced Virginia Elisa Cogliati as the new spa director of its luxurious Anantara Spa. Cogliati will oversee the operations of the spa, which is home to five treatment rooms, separate male and female wet and relaxation areas, a Thai massage suite and a female hair and nail salon.

CRAIG BRUCE

HALA ARJAAN BY ROTANA, YAS ISLAND ROTANA & CENTRO YAS ISLAND

Rene Vincent-Ernst has been

DIRECTOR OF MARKETING AND COMMUNICATIONS

AL BALEED RESORT SALALAH BY ANANTARA

GENERAL MANAGER

VIRGINIA ELISA COGLIATI

HAITHAM ASSEM

AL HABTOOR CITY HOTEL COLLECTION

BAHI AJMAN PALACE HOTEL

RENE VINCENTERNST

CLUSTER GENERAL MANAGER

Craig Bruce has been promoted to the position of cluster general manager of Hala Arjaan by Rotana, Yas Island Rotana and Centro Yas Island in Abu Dhabi. As the new cluster general manager of the three Rotana properties, Bruce will be in charge of directing the overall management and operations of the hotels, in order to meet Rotana’s high standards.

If you have recently been promoted or appointed key staff, please visit our website...

has welcomed Muhammad Mujtaba Haider as its new general manager. Previously working as the hotel manager of the property, Haider will continue to lead the hotel’s daily operations, spearheading sales and marketing and F&B strategies. Haider served as the project manager of ibis Styles Dubai Jumeira during its preopening stage.

KEVIN HADDAD

FRONT OFFICE MANAGER

DIRECTOR OF ROOMS

Karim El Berkchi has been

Raffles Dubai has appointed

Kevin Haddad has assumed

appointed director of sales

Sumit Bhardwaj as director

the position of front office

and marketing at Mövenpick

of rooms.

manager at Raffles Dubai.

Hotel Bahrain. His appointment marks his return to the Mövenpick brand, having worked as the sales manager of Mövenpick Hotel Kuwait in 2006. He previously served as the cluster director of sales and marketing for Radisson Blu Hotels in Muscat and Sohar, Oman.

26 December 2017

With more than 17 years of relevant experience, Bhardwaj will take charge of the operation of the property’s rooms division, leading the housekeeping, front office, Raffles Butler and concierge teams to deliver the excellent quality of service the Raffles brand is renowned for.

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RAFFLES DUBAI

ibis Styles Dubai Jumeira

DIRECTOR OF SALES AND MARKETING

RAFFLES DUBAI

GENERAL MANAGER

SUMIT BHARDWAJ

KARIM EL BERKCHI

MÖVENPICK HOTEL BAHRAIN

IBIS STYLES DUBAI JUMEIRA

MUHAMMAD MUJTABA HAIDER

Haddad joins the Raffles Dubai family from Grand Hills Luxury Collection Hotel & Spa in Broumana, Lebanon, where he worked as front office manager. He previously worked in Geneva, Switzerland, for the prestigious Le Richemond, which is part of the Dorchester Collection.

SOCIAL HUB

Our Team GENERAL MANAGER Chris Christou CChristou@ttgmena.com D: +357 24 803003

EDITOR Tatiana Tsierkezou TTsierkezou@ttgmena.com D: +35724803021 MEDIA REPORTER Aleksandra Wood Awood@ttgmena.com D: +35724803022

SOCIAL MEDIA HIGHLIGHTS: WORLD TRAVEL MARKET LONDON 2017

This year’s edition of the World Travel Market London was again deemed a great success and concluded on a positive note with vibrant WTM Festivals. Exhibition director, World Travel Market London, Simon Press commented on the exhibition: "The success of this year's event proves that the recent changes we have made to WTM London resonate with what exhibitors, buyers and visitors want from the leading global event for the travel industry. We will continue to listen to our stakeholders to make sure that we are absolutely aligned with their business needs."

CONTRIBUTORS Emily Millett Natalie Hami CREATIVE DIRECTOR Edward Beales ACCOUNT MANAGERS Helen Moss Hmoss@ttgmena.com D: +357 24 803074 Elaine Hockley EHockley@ttgmena.com D: +357 24 803011 Maria Demetriadou mdemetriadou@ttgmena.com D: +357 24 803012 CHIEF FINANCIAL OFFICER Costas Miaoulis CMiaoulis@ttgmena.com D: +357 24 803002 ACCOUNTS EXECUTIVE Vasilis Eracleous VEracleous@ttgmena.com D: +357 24 803026 CREDIT CONTROL Stala Antoniades SAntoniades@ttgmena.com D: +357 24 803015 HEADQUARTERS Nietzsche Street, Ria Court 9, 1ST Floor 6028 Larnaca, Cyprus Tel: +357-24 803000 Fax: +357-24 803060 Email: INFO@ttgmena.com Website: www.ttgmena.com THAILAND REPRESENTATIVE Public Major Media Ltd, Janya Limmanee Janya.Limmanee@publicitas.com Tel: 662 651 9273 JAPAN REPRESENTATIVE Pacific Business Inc, Hiroko Kujime Kujime-pbi@gol.com Tel: 81 33661 6138 TTG Worldwide Titles* TTG Middle East & North Africa operates under a licence from TTG Media Limited in the UK

TTG Middle East & North Africa is a member of the TTG network of media alongside: TTG UK and Ireland, TTG Russia and CIS, TTG Nordic, TTG Czech Republic, TTG Italia, TTG Asia, TTG China TTG India * For information on these publications, please contact us at: INFO@ttgmena.com TTG MENA is part of the CADS Group

WTM London @WTM_London This giant over Tourism Ireland has won @TourismIreland the accolade Best Stand Feature - grab a selfie at UK1400 #WTMLDN

Oman Air @omanair Oman Air recognises the best travel agencies in the UK during the World Travel Market 2017, held at Excel London.

Mexican Embassy @Embamexru #Mexico has taken part in the @WTM_London, one of the world's major tourism trade fairs, for 34 years.

WTM London @WTM_London JacTravel launches In-Memory computing software at #WTMLDN.

Amadeus IT @AmadeusITGroup Proud to have won the @MMGYglobal Challenge Cup at #WTMLDN together with debate team members from Sojern and Adara.

Redmint @Redmintcomms #Turkey launches its 2018 Year of #Troy @WTM_London #WTMLND @UNESCO world heritage site & new Troy #museum opening next year in #Canakkale.

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