SUMMER 2020
TURNER INDUSTRIES COM PA N Y M AG A ZIN E
EDITORS Jason Broha, Marie Crespo and Corinne Bergeron
WRITERS & CONTRIBUTORS Jason Apodaca, Ryan Beeson, Jared Benoit, Corinne Bergeron, Durel Braud, Jason Broha, Dan Burke, Robert Chandler, Joshua Cole, Kelly Cortez, Marie Crespo, Landon Flowers, David Franks, Lori Garza, Scott Gauthreaux, David Guitreau, David Gulotta, Michelle Hardy, Terry Kenney, Amy Kling, Rodney Landry, Israel Lostaunau, Andy McCracken, Trina Meekins, Mike Morain, Jesse Morain, Keith Myers, Raymond Neck, Connie Paxton, Mike Phelps, Paul Plauche, Danny Price, Stephanie Quin, Dawn Ramoin, John Reed, Eric Stampley, Sean Stanford, Carla Thompson, Stephen Toups, Larry “Ross” Whitworth
CREATIVE DIRECTOR Jason Broha
GRAPHIC DESIGNER Scott Greci
Safety First Strength In Our Solutions Industrial Disinfectant Solutions Bits & Bytes MobilOps - Digitization Employee Spotlight Trina Meekins Workforce Development Team Turner™ Steps for Healthy Living News & Notes 2 SUMMER 2020
There's a not-so-secret secret highlighted in this magazine that Turner Industries employees and their loved ones already know. When stadiums were shuttered, airplanes sat idled on tarmacs, and the global economy came to a halt, most Turner Industries employees never stopped working. In innumerable ways, they provided the essential service of keeping America's critical energy and industrial sector up and running. Our summer 2020 cover story showcases examples of their ingenuity and dedication navigating the “new normal.” Enjoy.
IN THIS ISSUE A Message From Our Leadership
LETTER FROM THE EDITORS
Jason Broha
Marie Crespo
Corinne Bergeron
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TURNER INDUSTRIES Company Magazine
SUMMER 2020 3
To Our Dear Extended Turner Family: We hope that this message finds you all safe and healthy. Turner employees have continued working at client sites across the country during the recent “stay-at-home” orders and words cannot express our admiration and gratitude to you. At this most difficult time, you proved to our clients and to the world that your professional duties are critical and essential to keep our industry and our country moving forward. As we move into various phases of reopening, please remain vigilant—both on and off the jobsite! Continued social distancing, wearing face masks in public spaces and thorough hand washing are important tools for all of us to keep this virus at bay. We have no doubt that even under these added pressures you will continue to perform your work with the highest level of safety, quality and integrity. Soldier on! With every action and interaction, you show the world that Turner Industries is here to thrive and grow in the “next normal.” Know that you and your loved ones are in our thoughts and prayers every day. Stay safe, stay healthy, stay patient, stay alert, Go Turner!
Sincerely, Sue, Susan, Robert, Moo, Thomas, and John Turner
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TURNER INDUSTRIES Company Magazine
Safety First
THE LATEST SAFETY UPDATES FROM AROUND THE COMPANY
Ensuring Safe Working Conditions During COVID-19 As always, the health and safety of our employees, our families, and our customers remain our top priority. We are monitoring this pandemic outbreak of Coronavirus (COVID-19) and are following national, state, and local guidelines. In compliance with Executive Orders issued by state and local government, face coverings will be required in all company offices per orders issued until further notice. Face coverings must be worn upon entry and when walking through or into common areas such as hallways, restrooms, lunch and break areas, copy rooms, conference rooms, etc. Face coverings are not required in single office/cubicle occupancy settings.
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As part of our response to the pandemic outbreak, we are conducting temperature screenings on employees prior to entering the workplace. An employee will be prevented from entering the workplace if he or she has a temperature of 100.4°F or above, which is defined as fever. All employees assigned to work in a company office are required to complete the Company’s online COVID-19 Awareness Training. To further aid our employees and ensure a clean, safe work environment, Turner offices have been equipped with easy-to-understand signs regarding hand washing, social distancing, workstation and computer sanitation procedures, and maximum capacity for elevators and conference rooms. For questions, please contact the Corporate Health and Safety Department.
Eric O’Neal Receives Life-Saving Medal from Dow On April 30, 2020, Turner Superintendent at Olin, Eric O’Neal, was awarded a Life-Saving Medal by Dow Texas Operations Emergency Services and Security (ES&S). The medal was presented to Eric by Dow Chemical Company Vice President of U.S. Gulf Coast Operations and Site Director Rich Wells, for “his professionalism while assisting in the aid of others.” Eric noticed a fellow employee in medical distress while at work on April 15, 2020. He saw that the employee was struggling to communicate and immediately called the on-site medic team which quickly responded and upon
evaluation, transported the employee to a Houston hospital via Life Flight helicopter. The employee is now recovered and back at work with us at Olin. In addition to Rich Wells, there to honor Eric were Olin Site Director Bridget Wood-Turner, Olin Maintenance Leader Al Cagle, Turner Vice President Phil Gauthreaux and Dow’s ES&S Leadership Team. “Thank you Eric and Dow ES&S! Your immediate actions made the difference in getting our teammate to the life-saving care that he needed.” – Turner Site Manager Ryan Beeson SUMMER 2020 5
Safety First Three Years OSHA Recordable Free The Turner Specialty Services’ ( TSS) team at Honeywell Metropolis recently celebrated 3 years of OSHA recordable free work. TSS employees and Honeywell employees were able to gather off site and enjoy a beautiful day and crawfish boil!
One Thousand Days OSHA Recordable Free Turner Industries employees at the Phillips 66 Alliance Refinery in Belle Chasse, Louisiana recently achieved an impressive milestone. As of May 24th, 2020, this group’s consistency in their safe work execution paid off, resulting in one thousand days worked OSHA recordable free. This milestone could not have been reached had it not been for each team member’s belief in a consistent safe work culture. Site Superintendent David Gulotta had this to say about the safe work performed – “Over this span of time, our team has responded when our client needed us the most. We encountered opportunities outside the normal work scope that gave us a chance to perform above and beyond and show once again how safely and effectively Turner Industries handles business.” Site Manager Tony Ditta adds, “The success of this team comes from the belief that safety comes first in everything we do; it’s just the way we do business. The consistency in which this team operates is its driving force toward success.”
Two Years OSHA Recordable Free On April 28, Turner Industries employees at the Ascend Performance Materials Chocolate Bayou site surpassed two years since their last OSHA recordable injury. “Under the leadership of Site Manager Richard Medina, Superintendent George Walder, and Safety Manager David Sanders, our dedicated team of employees have worked 746,290 hours during this time. This diverse work group includes employees from our maintenance division and SIPA group executing maintenance and capital projects, along with indirect support to the operations and turnaround teams at the site,” said Turner Operations Manager Keith Myers. 6 SUMMER 2020
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Safety First One Year OSHA Recordable Free Baton Rouge, La. – Our SIPA (scaffold, insulation, painting and abatement) group has worked one year OSHA recordable free. This is an especially noteworthy achievement considering they worked over 5.5 million hours during this time on more than 425 unique jobs.
Hazard Mitigation and Stop Work Authority Spotlights Each one of our Turner Industries employees at the Phillips 66 Alliance Refinery in Belle Chasse, Louisiana, exemplifies what it means to be our brother’s and sister’s keeper. It could be anything from safely completing a job ahead of schedule, to taking the time to help a fellow contractor in need, or like in these instances below, mitigation hazards and utilizing their “Stop Work Authority” card. Here are two recent examples of employees who embody the meaning of this.
Anthony Rogers, a 25-year veteran to the industry and a 5-year tenured employee with Turner Industries, currently works at Phillips 66 in Belle Chasse, Louisiana. Armed with his flag and vest, Anthony was flagging a crane out of the unit, but before he could do so, he was waiting for a Sulphur Truck to pass. As the truck passed, he noticed a hammer sitting on top of the wheel cover of the trailer. He immediately flagged down the truck and removed the hammer. Had Anthony not noticed the hammer, the truck probably would have made it out of the plant and onto the highway with the hammer still resting on the wheel cover. A vehicle following the truck down the highway might have been struck by the hammer flying off the wheel cover had it still been there. Thanks to Anthony, we don’t have to worry about “what could have happened.” Anthony Rogers
Reginald “Reggie” Robertson has a proven track record pertaining to attendance, durability and performing safely. A veteran with Turner Industries, he carries a “Stop Work Authority” card in his back pocket like a boilermaker carries a set of channel locks! While assisting a fellow contractor disassembling an elevator in CX-2, Reggie recognized a potential unsafe condition and used his “Stop Work Authority” card. Reggie stopped the job, got all contractors involved with the job together, and they developed a safe path forward. “Reggie is a prime example of the culture that we have cultivated here at Alliance. His attention to safety and detail along with his professionalism and work ethic are of the highest standard, and we are truly blessed to have him as part of our team,” said Turner Site Manager Tony Ditta. Reginald “Reggie” Robertson
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The past few months have proven that when the going gets tough, the tough get Turner. The following stories highlight just a few examples of how our employees have navigated the ‘next normal,’ leading with safety, dedication and innovative solutions.
Transporting & Delivering Two Loop Reactors for ExxonMobil’s PPG Expansion Project Smart Planning and Technology Makes for a Safe, Innovative Solution
P
rior to the COVID-19 pandemic making social-distance measures a new daily reality, Turner’s specialized transportation group was contracted to receive, transport and deliver two loop reactors for ExxonMobil’s PPG expansion project. The two reactors were to be shipped from a manufacturer in Italy and delivered to the New Orleans, Louisiana area. Fast forward to March, when both the shipping and delivery locations became pandemic hot spots, and the situation required a complete reevaluation of the original plan in order to safely execute the work. Taking advantage of all available company resources, the transport group collaborated with Turner Specialty Services’ drone group to meet the needs of our client while ensuring all employees had a safe work environment.
8 SUMMER 2020
In mid-April, the loop reactors arrived from Italy and the plan was put into motion. As the reactors were transferred from their arrival boat to a barge, Turner UAV Pilot Jason Mabile deployed a drone from a safe distance. Using the drone’s camera, the transport team was able to oversee the operation and ensure the reactors were loaded and secured by the port’s personnel per the designed securement plans. While the drone was in flight, the pilot and project manager communicated via monitors, enabling adherence to socialdistancing guidelines. “The team was able to watch and survey the entire operation from roughly 200 yards away from the ship without having to come in direct contact with a single individual. It was the perfect creative solution for our team. The job was completed safely and successfully,” said Project Manager Jared Benoit. TURNER INDUSTRIES Company Magazine
Once secured, the reactors were then barged to Baton Rouge where they were received by our rigging crew, led by Seth Babineaux. For this stage of the project PPE took on a new look as precautions were taken to reduce exposure. Dedicated restrooms and sanitation stations were set up for the crew, protective gear such as masks and gloves were made readily available, and disinfecting solutions were applied to all chains and binders prior to handling. In one day, with the support of Turner on-site Structural and Rigging Supervisor Kris Kirkpatrick and Turner’s on-site construction team, both reactors were offloaded from the barge, transported to the PPG Project laydown yard, and staged without incident or exposure. Turner’s Senior Vice President of Equipment, Rigging and Specialized Transportation Jesse Morain summarized the project with a very personal note. “In recent months, we have all been reminded that work hazards are ever changing. Part of our job is to stay vigilant and proactively respond to those
changes. The question was never ‘can we do this job.’ It was, ‘How will we do the job while safeguarding against this new safety hazard?’ The wellbeing of our employees is built into Turner’s DNA, and the current safety concern hit very close to home. Jared Benoit, the project manager for this job, has two young kids at home with immune deficiencies that place them in the high-risk category for the COVID-19 virus. Leveraging the depth of Turner’s innovative resources enabled him to safely perform his job in a hot spot of a viral pandemic and go home to his family with peace of mind.” The Equipment Division is thankful that our clients have not stopped trusting our ability to safely perform services in their facilities. The new working conditions presented by COVID-19 and a passion for innovation have allowed us to showcase how Turner can truly provide “One Solution For Your Success” in the new normal.
SUMMER 2020 9
Teamwork Makes Indorama Outage a Safe Success
Indorama Ventures’ PO/MTBE (Propylene Oxide/Methyl Tert-
Working in a labor-intensive industry can involve close
Butyl Ether) outage is a scheduled event that takes place every
physical interaction during projects, and widespread illness
five years. Turner Industries has had the privilege of executing
can be a major obstacle. During the beginning of the outage,
the past three outages, including the recently completed
an influenza outbreak affected a large portion of the workforce.
2020 event.
Turner and Indorama worked together in developing a comprehensive strategy to keep on-site employees safe
Overcoming Challenges From the start of the 2020 event, major challenges quickly presented themselves, including a major incident at a neighboring facility, an influenza epidemic and the ongoing COVID-19 pandemic. These challenges had the potential to cause issues with the safety, schedule, and financial aspects of the event.
while completing the event. The strategy included verifying that hand washing stations and hand-sanitizer were readily available and accessible, and frequent cleaning of common areas. These disinfecting measures became vital towards the end of the event with the emergence of COVID-19.
Rigging and Lifts Throughout this event numerous rigging lifts were made.
The first major challenge, an incident at a neighboring facility,
Due to the large number of lifts along with a large number
caused a chain reaction that forced an early start to the PO/
of personnel in each area, crane coordination posed an
MTBE outage. An unexpected expedited start to an outage at
increased safety risk. To combat these potential issues, the
any time is challenging. This incident caused the start date to
turnaround team coordinated with Turner’s crane and rigging
fall in the middle of the holiday season. Employees on break
group to create a detailed crane layout plan to minimize
were called back to work, hundreds of additional personnel
crane movement and risks. The creation of this plan not only
were quickly on-boarded, procurement of equipment and
helped minimize safety issues; it also helped control cost by
material was expedited, and subcontractors’ schedules were
lowering downtime related to excessive movements.
sorted and shuffled. Also, due to the unexpected unit shut down, decommissioning procedures were required to be re-written
Celebrating Safe Work
and implemented differently from the original plan. Turner
There were two safety appreciation luncheons held during the
management relied on project controls and the administration
event to celebrate the safe project work completed. Indorama,
team to meet these challenges and they answered the call. The
Turner Industries, and all other sub-contractors donated
project controls manager assigned personnel tasked to focus
several items for a prize drawing to show their appreciation
on an individual obstacle. Adjustments were made as needed
for the employees’ commitment to safe work, providing an
and each of these challenges was met with success.
incident- and injury-free workplace throughout the project.
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TURNER INDUSTRIES Company Magazine
The PO/MTBE outage was completed seven days early and approximately $12,000,000 under budget. A total of 554,004 hours were worked with zero OSHA recordables. Indorama and Turner’s project management team’s safety
P O / M T B E O U TA G E Completed Seven Days Early
focus, attention to detail, and constant communication combined with front-line employee expertise turned a project that faced major external tailwinds and made it a smooth-sailing success. Divisions and groups utilized: Turner Crane and Rigging, Turner Maintenance, Turner Specialty Services and Turner’s Scaffolding, Insulation, Paint and Abatement made this
$12,000,000 Under Budget
554,004 Hours Worked ZERO OSHA Recordables
event a success.
Ryan Beeson Takes the Reins at Olin BC Freeport Turner Industries’ Richard “Ryan” Beeson has recently been announced as site manager overseeing Turner’s maintenance contract at Olin in Freeport, Texas. Born and raised in Baton Rouge, Louisiana, Ryan’s almost-two-decadecareer with the company has taken him up and down the Mississippi and across the gulf coast. Ryan started working for Turner as a maintenance mechanic, working at BASF, PCS Nitrogen and Honeywell Specialty Chemicals, all located in Geismar, Louisiana. While at Honeywell, he was promoted to planner/scheduler and then to maintenance supervisor/ superintendent. It was at Honeywell that Ryan was asked to take the position of project controls manager at CITGO in Lemont, Illinois. “I knew this would be a great opportunity for my career, so my wife Danielle and I decided to pack up our home and move to Illinois. We enjoyed our time getting to explore a new part of the country,” said Ryan. After Illinois, Ryan’s work brought them to the Olin Chlor-Alkali in Cleveland, Tennessee, where he served as site manager. Now that they’ve made it back to the gulf coast, Ryan is looking forward to his new role and responsibilities. “I am very excited about my transition to the Olin, Freeport site. The Olin alliance is important to Turner and I intend to work hard to be a positive asset to complement the already strong and thriving team here in Freeport. I am also happy to be back on the gulf coast. I enjoy fishing, boating, golfing, and hunting, and there’s no shortage of those activities here,” adds Ryan. SUMMER 2020 11
Minimize Risk and Reduce Costs with Rope Access Rope access can be a safe, efficient and cost-effective option over traditional scaffolding. Using rope access can help minimize risk by reducing required work hours for scaffolding construction and teardown, and it can lower costs by eliminating the use of scaffolding materials. Rope access technicians must also undergo rigorous safety training, which increases their awareness on the jobsite. A rope access team deploys highly trained technicians who use ropes moored by a series of secure anchor points to ascend upward of 200 feet in the air. Once in the air, these technicians perform a variety of skilled crafts including pipefitting, boilermaking, insulation, welding, and ironwork.
Documented Cost Savings Turner Specialty Services has already seen results from its rope access group. At one facility, the client saved more than $500,000 in the first quarter of 2019 through mechanical rope access. Long-term goals for the client include saving about $10 million annually in routine maintenance costs. At another facility, the group helped a client save more than $3 million in 2018 through the use of a non-destructive examination rope access team.
# of Rope Access Jobs by Month
It’s About Time
Conventional Cost vs. Rope Access Actual Cost
Qualified rope access technicians have logged plenty of rope time before they even step on a jobsite. To be certified as a Level I technician by The Industrial Rope Access Trade Association (IRATA) a worker must undergo 40 hours of classroom time, then be assessed on a jobsite by a third-party evaluator.
Conventional Cost
To level up requires a far greater commitment. IRATA requires 1,000 hours logged to reach Level II and another 1,000 hours for Level III, along with first aid training. Turner Specialty Services has Level II rope access technicians who are certified by both IRATA and The Society of Professional Rope Access Technicians (SPRAT), and a rope access manager who is certified Level III by both organizations. 12 SUMMER 2020
RA Actual Cost
DEC
NOV
OCT
SEP
AUG
JUL
JUN
MAY
APR
AVG. JOBS/MONTH: 16
MAR
Early in the planning and risk assessment process, trained rope access technicians are sent to the site to identify the benefits—and potential risks—of using a rope access team. For example, if technicians cannot find enough secure anchor points to tie off the ropes, or if technicians cannot work out a proper rescue plan based on the location of the job, then traditional scaffolding may make more sense.
Actual Client Cost-Savings Case Study
FEB
As with any job, safety is the number one priority. Before a rope access team can be deployed, project managers must first assess whether or not it is a safe and viable option for the site.
JAN
Safety First
Like with any job completed by Turner Specialty Services, rope access success relies upon a balanced approach that includes keeping an eye on steadfast growth while ensuring that safety and skill are paramount.
$7.88M $1.76M
YTD SAVINGS
$6.12M
For more information contact Lance Wiebeck at lwiebeck@turner-industries.com or (225) 214-9142. TURNER INDUSTRIES Company Magazine
Oyster Creek Turnaround On March 16, 2020, Turner Industries began a scheduled turnaround at Olin–Oyster Creek in Freeport, Texas. This turnaround, on unit 5, is regularly performed every three years for cleaning and any necessary repairs. The scope of work included: furnace decokes, exchangers, valves, drums, blinds, removing of piping and other components for cleaning and repair, preparation for hydroblast cleaning, pulling of shop control valves and replacement of block valves. Work also included scaffolding, removal and installation of insulation, painting, work on pumps and motors, and E&I assistance. To complete the work, 37 employees worked two shifts for eight weeks. The work was completed on time and without incidents. “The event was a success, and we experienced no problems during startup. I would like to thank Olin for the opportunity to perform the event and our employees for a job well done,” said Turner Site Superintendent Larry (Ross) Whitworth.
T U R N A R O U N D Q U I C K FAC T S DURATION
8 Weeks
WORKHOURS
19,810
OSHA RECORDABLES
ZERO
MAINTENANCE FOREMAN
Ron Wicker
SUPERVISOR OCD AREA
Jeff Nunley & Ricky Ramos SITE SUPERINTENDENT
OCD & Plant A Olin: Ross Whitworth SIPA FRONTLINE SUPERVISORS
Daniel Leija
(Painting)
Eduardo Martinez
(Scaffolding)
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Reinforcing a Long-Standing Relationship with CITGO The working relationship between Turner Industries and CITGO dates back over forty years. In fact, it is this partnership that allowed Turner to expand and open its Sulphur, Louisiana office in 1977.
employees came from a contractor that previously provided work at the site. A dedicated transition team was put in place to address each facet of the rollover—safety, quality, personnel, administration and procurement.
compliment to the performance of
Turner’s work there has been a proving ground for many of the company’s current Lake Charles area leadership, most of whom worked at the CITGO facility at some point along their career paths. Over the years, Turner has also been tasked to provide services in the CITGO Lemont, Illinois and Corpus Christi, Texas facilities with personnel from CITGO Lake Charles. During peak periods at the Lake Charles facility, Turner has provided up to 2,000 employees performing maintenance, turnaround, and construction projects.
On November 7, a dinner meeting was held to introduce the new employees and their families to our company. Over the following weekend, Turner made the transition of processing, craft testing, fit testing, and safety training the 218 new employees through our Lake Charles personnel office’s one-stop hiring process. Turner HSE employees also carried out hands-on practical exams for 40 crane, dirt, and forklift operators. Work resumed the following Monday with minimal impact, in part due to the fact that over 25% of the transitioned employees have worked on site for over 20 years, some even over 30 years. Their knowledge and expertise are invaluable assets, and we are privileged to have the new employees as part of the Turner team.
that required all Turner departments
Additional Responsibilities In October of 2019, Turner was honored additional service responsibilities on site including expanded maintenance and turnaround services covering infrastructure projects and small capital work. The increased scope puts Turner’s headcount to over 530 permanent on-site employees. Many of the new 14 SUMMER 2020
“We are honored and humbled by the confidence CITGO portrayed in approaching Turner to assume this additional work scope. It’s a huge
the Turner employees on site and commitment in reinforcing Turner’s long-standing relationship with CITGO,” said Turner Project Manager John Reed. “This was a swift undertaking to react in a decisive manner. Special thanks to our transition team and site leadership for the professional way they represented Turner, making this a smooth and successful transition.”
Three Turnarounds Since the transition, work has remained busy. Our employees are currently wrapping up three turnarounds which added 420 seasonal personnel to reach a site total of 950. The events, totaling around 280,000 workhours, included a Crude Vacuum Expansion Project, a Coker Turnaround, and a C4 / E8 Unit Turnaround. “We would also like to take this opportunity to again welcome everyone on board. Thank you for your hard and safe work. We look forward to many more years together,” adds John. TURNER INDUSTRIES Company Magazine
On November 7, 2019, a dinner meeting was held to introduce the new employees and their families to Turner Industries.
S I T E Q U I C K FAC T S LOCATION
CITGO Lake Charles SERVICES PROVIDED
Maintenance & Turnarounds, Construction, Small Capital Projects, Specialty Services, Specialized Welding Services
TURNAROUND Q U IC K FAC T S PERSONNEL ADDED
420
TOTAL WORKHOURS
530
DURATION
49 Days
WORK PERFORMED
Civil, Logistics Support
280,000+
C4 / E8 TURNAROUND CRUDE VACUUM EXPANSION PROJECT (CVEP) DURATION
48 Days CURRENT HEADCOUNT
COKER II TURNAROUND
WORK PERFORMED
DURATION
25 days (finished 2 days early) WORK PERFORMED
General Mechanical, Renewal of E8 Tower
Exchanger, Capital Piping, Flare, Structural, Civil, Logistics, Janitorial, Confined Space Attendant and Rigging Services.
Turner Industries’ Executive Chairman Roland Toups served as an Air Force Captain working for the U.S. Space Program and defense system Atlas Missile Launch Project.
SUMMER 2020 15
Projects Still Under Control Thanks to Turner Team In the industrial maintenance and construction industry, the only constant is change. On a lump sum project, change resulting from any deviation to the original scope can affect all aspects of the contract price and schedule. On a time and material job, change created by the continuous need to improve facilities and repair equipment requires diligent efforts to properly document all changes to the facility. Change is rarely welcomed on planned efforts, but it is always anticipated. Turner has seen a lot of changes over the years, and we have been successful in adapting to change. But what if the change is unforeseen, coming out of nowhere? Life, as we are all accustomed to, has dramatically changed—almost overnight for some. Many of us are now working remotely in makeshift home offices next to our spouses with kids and pets at the door. Over the last few months the world has witnessed huge shifts take place in a record compressed amount of time. It is predicted that this change will cost the heavy industrial sector billions of dollars.
Never Missing a Beat Thankfully, support of Turner Industries’ Project controls team during one of their daily meetings. projects has not stopped. The project controls group transitioned to remote work without a hitch—never missing a beat. The group continues to meet the needs of our clients while navigating the new reality of virtual teamwork. Each morning the team, which includes members from Baton Rouge, Lake Charles, and Houston, participate in a 30-minute stand-up meeting where all known needs and project status updates are discussed. “We are privileged to work for a company that took steps to protect its employees, their families and the community as soon as the seriousness of this pandemic was realized,” says Sr. Project Controls Analyst Barry DeArmond. “Turner transitioned to web-based work applications before the pandemic, making the work-at-home transition seamless. The company also went into high gear training on the new software to help all employees continue to be productive amid this unprecedented situation.” “Our team has lived up to managing change,” says Vice President Andy McCracken. “Our group has always been able to work remotely, whether it is a temporary pit stop on a construction project in Corpus Christi, Texas or day trips to a maintenance site on the Mississippi River. We are still able to focus on the big picture.” Corporate project controls team members are always available (we never left) to our internal and external clients via phone, email or the chat feature on Microsoft Teams. Please do not hesitate to contact anyone in the group if you have any questions or concerns.
Turner Industries performs more turnarounds per year than any other contractor in the United States. 16 SUMMER 2020
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SPECIALTY SERVICES
Industrial Disinfectant Services
Our industrial disinfectant services group has crews up and running at locations across the Gulf Coast making sure active jobsites are kept clean and disinfected.
Vapor Blasting Disinfectant
Atomizer / Fogging Disinfectant
This service is an efficient and cost-effective method to disinfect large square-footage areas. For example: • • • • •
Turn-Stiles Stairwells Port-A-Johns Lunch Tents Heavy Machinery
• • • •
This service can be used to disinfect low-ventilated areas and is safe for the following:
Buses Flooring Heavy Traffic Areas Maintenance / I&E Shops
• • • •
Offices Lunch Rooms Control Rooms Inside BRMs
Power Breezer Disinfectant This service puts a layer of cleansing vapor over open areas with tables, equipment, racks, conveyors and other surfaces that are continually touched. Can be used for: • Lunch Rooms • Warehouses • Maintenance / I&E Shops
Currently the COVID-19 virus is active and continues to spread— affecting our businesses and personal safety. With this in mind, it is still important to aggressively and frequently disinfect surfaces to minimize transmission. Once surfaces are touched by humans, they are potentially contaminated and under these circumstances require routine disinfecting.
Contact Information BATON ROUGE AREA Bryant Lott
LAKE CHARLES AREA Daniel Chaisson
HOUSTON AREA Gerald Munoz
(225) 247-7356 blott@turner-industries.com
(337) 660-7531 dchaisson@turner-industries.com
(979) 480-4483 gmunoz@turner-industries.com
Jimmy Watkins (225) 907-6208 jwatkins@turner-industries.com
NORTH LOUISIANA / NORTH TEXAS AREA Fred Chandler (318) 538-8054 fchandler@turner-industries.com
WWW.TURNER-INDUSTRIES.COM SUMMER 2020 17
Bits and Bytes
HOW WE USE TECHNOLOGY TO DRIVE CLIENT SUCCESS
Utilizing Digital Technology to Increase Efficiencies Turner Industries Releases Proprietary Software Applications With Custom Solutions As the United States and the global economy begins to re-open, Turner Industries is exploring ways to drive client cost savings without losing what matters most, our people. “The velocity of digital, tech, and analytics in our lines of business was present before the COVID-19 pandemic, but there is no doubt they are accelerating much more rapidly as a result,” says COO David Franks. “By enhancing and utilizing our own digital channels, successfully applying advanced analytics with new data sets, all within the context of our experienced insights, operational leaders are equipped to make better and faster decisions benefiting both our customers and Turner.” Two recent outcomes of this teamwork and accelerated digital transformation intersection are the Scaffolding Inventory Management System and the TSS Inspections Management System.
“This product simplifies our site’s daily processes,” says Implementation Manager Israel Lostaunau. “Through a tablet device, it gives real-time, current information to every foreman in the field and improves our safety and quality of work. We have access to productivity dashboards and scaffold logs with a click of a button.” Turner’s scaffold yards have also become more efficient and digitally transparent. Clients can order materials and track the order status using the mobile app. Dispatchers
Scaffolding Inventory Management System The Scaffolding Inventory Management System is a custom-built mobile solution that effortlessly tracks and manages scaffold inventory both in storage and on site. At any given job site, there can be thousands of scaffolds which can be made up of thousands of items. Via the app, users can: • View all standing scaffolds on a jobsite • Scan a scaffold’s weatherproof barcode to view critical information • Capture a scaffold’s GPS coordinates, allowing the system to map every scaffold in multiple informative dashboards • Enter all information within minutes when building a scaffold (without having to remove PPE) • Perform quality inspections • Track cost and time for every scaffold 18 SUMMER 2020
receive instant notifications of the material requests and can source stock from the entire company’s inventory. Once ordered, the material is tracked from shipment until on-site receipt. The Scaffolding group is already planning new in-app features like the ability to design and model the scaffolds and automated scheduling of new scaffold requests. “The initial roll-out and future phase will help Turner stand out from the competitors by allowing for personnel to remain in the field and still provide the necessary data to the system. It also ensures best safety practices, reduced costs, on-site audit performance, and advanced KPIs,” explains TSS Vice President Kelly Cortez. TURNER INDUSTRIES Company Magazine
Bits and Bytes
Inspections Management System Turner Specialty Services’ Inspections Management System builds on the Scaffold System’s efficiencies and transparency. Operations Manager Sean Stanford explains best how the product automates work and ensures billing accuracy. “Our technicians complete work using the tool and our gatekeepers review for accuracy and edit any possible discrepancies. The gatekeeper can then forward to the client for their electronic signature. Once the gatekeeper approves the service order, it is sent to accounting and essentially becomes the invoice! This process now alleviates the delay of most invoices due to inaccuracies that were cause for rejection.” The system also allows our Area and Project Managers to generate accurate quotes for established call-out job numbers in the service order system. “We will continue to build upon this electronic platform,” says Sean. “It enables us to operate more efficiently and will allow us to improve upon our client partnerships.”
“Our goal is to be simple to do business with–and the two new systems definitely deliver on that goal”, says President of Turner Industries Stephen Toups. “We knew it would be a challenge, but also something that would deliver in a big way for our clients and on efficiency at the jobsites.” No person, group, or detail was left out proving that Turner can provide one solution for success to clients, the company, and our people.
Putting Users First For both projects, Operations knew the user experience was important, and compliance was essential. Finance leads ensured contracts were maintained and transactions accurate. Director of Project Accounting Melanie Godso believes using the Scaffolding Inventory Management System “makes invoices timelier and more accurate while providing a level of detail that the clients have requested.” The Inspection Management System has improved the turnaround time from work completion to invoice generation by over a week. Operations also knew that both projects could be successfully planned and executed by using existing IT teams and tools. CIO Durel Braud says, “Building solutions in-house with existing technology, tools and great teams assures the end user will have a custom-designed solution to fully meet their needs. The technology tools we deliver have become as important as the mechanical tools in our toolboxes.” IT utilized many tools in our toolbox using our ERP and mobile teams as well as our business intelligence teams to deliver the two enterprise solutions.
Inspection Specialist Bruce Auguste filling out an electronic service order in the field.
Operations Manager Sean Stanford reviewing an electronic NDE report with Inspection Specialist Bruce Auguste.
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Bits and Bytes
Paul Plauché
MobilOps General Manager
Digitization is the ‘Next Normal’ of Industry 4.0 Four Practical Steps You Can Take to Get Ready Now
If
you would have asked me in January what I would be doing on June 15th, I would have told you I would be sitting in an uncomfortable chair listening to a presentation at a conference
in Houston on how we will run our plants from a mobile phone. Today, I am sitting in my living room (again) switching between webinars and Outlook trying to make sense of a new world with
a new strategy and a new (lower) budget. We are faced with a “next normal,” and there is no changing that. What we can change is how we do business. This is an opportunity to rethink the way we work. One of the bright sides of COVID-19 has been the “forced adoption” of digital and remote work. While we have changed the way we embrace technology, we also have changed our expectation of what can get done this year.
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Bits and Bytes Let’s face it, budgets have been slashed. We don’t know who is in or out of the office today. How can you possibly “move to the plant of the future” when you are just trying to keep up? As I see it, there are four steps you can take to keep things moving without having to go backwards:
1. Don’t boil the ocean, start with a cup.
Take a moment to rethink each of the at them with our new mindset (while
No matter how many times you
No, you might not be able to do the
it’s still fresh). Maybe you can address
clean out your closet or your attic,
$10MM transformation project, but
an area differently than you have
you always seem to find things that
can you do the groundwork needed
before? Maybe risk assessments can
you realize you don’t need to keep
to start the change? What was
be done in the field and supervision
anymore (we probably all did this
the first part of that project? The
remotely approves it.
during quarantine).
areas you planned to address and look
multidisciplinary work environment of
The same goes for software that your
the industry is tough enough to make changes by changing the culture. Pick an area, group, or process that is foundational to the major transformation and start there. Maybe it’s converting safety rounds from paper to digital and analyzing that data. Find something that is a “quick win” that fits in your budget.
4. Consolidate platforms.
3. Do more with less. Doing more with less has become the slogan of the information age. Just when you think you can’t get any tighter, you get squeezed again and find a new way to make things work. Sometimes these “force majeure”
The success of that project can pave
scenarios have a way of forcing us
the way for greener pastures in 2021
to do things we would not have
(fingers crossed).
done voluntarily. If your budget has
organization has accumulated over the years. Now is a perfect time to take a fresh look and rethink which ones you need to keep, upgrade or replace. Maybe some standalone applications can be replaced by a suite of applications from one vendor? This would allow you to achieve step 1,2,3 and 4 in one project!
been cut, now is the time to rethink processes. Can you outsource a
2. Rethink how work can be done. What can be done remotely? Even the most technology-savvy
service? By centralizing information, could it support overhead reduction? Even if you aren’t cutting expenses, you can often increase productivity by centralizing information or work
employees were surprised with how
processes. I have seen how just putting
much they were able to get done on
in a tool checkout system reduces the
a laptop on the dining room table.
check in/check out time of tools from
Are there any parts of your major
2.5 minutes to 1 min. This cuts down
transformation that you overlooked
the line and improves wrench time in
when you were focused on the
the field.
bigger picture?
If I can be of any assistance, or if you just want to chat about how to move forward in a positive direction during this “next normal,” do not hesitate to reach out to me. Paul Plauché MobilOps General Manager
pplauche@mobilops.com 225-214-2660 www.mobilops.com
SUMMER 2020 21
E M P L O Y E E
S P O T L I G H T
Trina Meekins – Bent on Success Business Development, Pipe Bending Services
How long have you been in your current role? I have been a part of the business development team, primarily focused on pipe bending services, for one year and five months—loving every minute of it. I’ve actually been with Turner Industries for fourteen years. I started out as a purchasing manager for the pipe fabrication shop. How has your past role as a purchasing manager assisted you in your current role? The purchasing position not only taught me the process of how our pipe fab shop works, but it also gave me an understanding of the needs of our customers and how I can best assist them. How is pipe bending different from pipe fabrication / welding? The latter is often an essential part of processing pipes, but welding tends to be a longer, more expensive process and radiographic testing is involved in most cases during the project. Pipe bending, on the other hand, eliminates wall thinning that sometimes occurs with weldments. It is a process that saves not just time, but production costs too. What are some of the most interesting facts about pipe bending that people may not know? Pipe bending makes pipe stronger and easier to install and requires fewer repairs than welded pipe. It also reduces labor cost and greatly lowers the amount of surplus materials after each job. Why did you decide to focus your efforts on pipe bending? I feel that the pipeline sector’s growing demand offers unique opportunities for the utilization of our pipe bending capabilities, and it is exciting to be a part of this growing trend. What is the best part of your job? The best part is working with my Turner Industries “family.” I also take pride in knowing that when I talk to my customers, I am honestly selling them a quality product from a respected industry leader. What bending services can Turner offer clients? Like our other Trina Meekins services, we offer a unique “One Solution” approach to both induction and cold bending. With five facilities and 865,000 square feet of shop space, in-house NDE & radiography, on-site stress relief, climatecontrolled blasting and coating facility along with computerized spool tracking and quality control, we truly manage projects from start to finish. With access to deep water, interstate and rail, Turner’s specialized transportation group can deliver the finished spools anywhere in the world. Are there any common misconceptions about pipe bending? A common misconception is that we can only bend smaller diameter pipe, which is not the case. We can actually bend spools up to 54" OD. Another misconception is that bent pieces are not as strong as welded pieces—which is false! Bending actually makes the pipe stronger by thickening the intrados of the pipe, making it less susceptible to stress and pressure. What are the most frequent questions you get asked? What is the largest radius we can bend, where are our pipe bending facilities located and can the customer tour our facilities? The answers are: 54" OD, across the gulf south, and YES! How can people get in touch with you? They can email me at tmeekins@turner-industries.com, call me at 832-917-7878, or find me on LinkedIn under Trina Meekins.
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SUMMER 2020 23
O
ur extensive fleet can provide all your equipment and heavy hauling needs at competitive rates.
From planning to execution, we are able to provide certified crane operators, qualified riggers, signal persons, assembly directors, lift directors and site supervision to ensure your event is performed safely, successfully and in compliance with current OSHA regulations and ASME standards.
FOR MORE INFORMATION, PLEASE CONTACT
Sr. Vice President of Equipment, Rigging & Specialized Transportation Jesse Morain at (225) 354-7195 or jmorain@turner-industries.com
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Workforce Development
RECRUITING, TRAINING & RETAINING OUR MOST IMPORTANT ASSET—PEOPLE
Raymond Neck Recognized by ABC Director of Workforce Development Raymond Neck has been honored with the Beam Club Level Award from Associated Builders and Contractors (ABC) Pelican Chapter for his sponsoring of five new members. “Members like Ray Neck truly exemplify what it means to be ‘merit shop proud’,” said David Helveston, President and CEO of ABC Pelican.
Digital Workforce Development
“It’s an honor to contribute to such a great organization. ABC Pelican Chapter is an example for all other chapters and makes it enjoyable for its members to participate,” said Raymond Neck.
Turner Industries’ Houston area workforce development group has not let the COVID-19 pandemic keep them from staying in touch with their partnered school districts in association with CMEF (Construction Maintenance Education Foundation). “We have regular online meetings with Brazosport High School, Houston ISD, Texas City ISD, and Brazosport College talking about future career opportunities for students. During the meetings, we talk about hiring requirements, expectations for industrial jobs, and how to apply for positions. After attending these meetings, teachers have forwarded student resumes to our team. We then are able to do remote interviews to discuss opportunities further,” says Turner Industries Workforce Development Manager Carla Thompson.
Carla Thompson Awarded Champion for CTE Award The Pasadena ISD’s Career and Technical Education (CTE) team made a surprise visit to Turner Industries recently to honor Workforce Development Manager Carla Thompson with the Career and Technical Association of Texas “Champion for CTE Award.” The award, normally given out during the annual conference for Career and Technical Association of Texas (which has been canceled due to the current pandemic), will be announced online during their virtual conference in July. SUMMER 2020 25
TEAM Turner
TM
OUR EMPLOYEE-DIRECTED VOLUNTEER ORGANIZATION
To assist our neighbors-in-need and show appreciation for those fighting for our health and safety during the current pandemic, Turner Industries employees across the Gulf South have helped provide meals for front-line workers and volunteered their time and company resources at area food banks and food drives. Listed below are some of the efforts our employees have organized and managed:
In Baton Rouge, Louisiana, 3,000 healthcare workers at facilities across the city were treated to lunch by local contractors, including Turner Industries. This event was organized by Associated Builders and Contractors’ (ABC) Pelican Chapter. Our employees have also provided meals for the Environmental Service Department workers at the Baton Rouge General and state and local law enforcement officers.
In Beaumont, Texas, Turner employees filled food boxes for families together with the Southeast Texas Food Bank.
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TEAM Turner™
In Pasadena, Texas, Turner employees assisted the Pasadena Chamber of Commerce in “Operation Stock the Shelves,” a food drive to stock the shelves of multiple local food pantries.
In Freeport, Texas, Turner employees delivered bananas from the Chiquita Bananas warehouse to the Brazosport Cares Food Pantry.
At Ascend Materials in Chocolate Bayou, Texas, Turner employees provided $400 dollars toward a meal for the night shift workers in the Emergency Room at Southeast Memorial Hospital in Houston.
I n Sulphur, Louisiana, Turner Specialty Services employees performed cleaning and disinfecting application services to all playground equipment at every park within the Sulphur Parks & Recreations “SPAR” district. The detergent, commonly used in hospitals, nursing homes, schools/colleges, commercial and industry institutions, was vapor blasted onto the playground equipment. Once the detergent dries the equipment is sanitized, safe and ready to use. SUMMER 2020 27
Turner Get Fit Challenge – The Results Are In! The Turner Get Fit Challenge, a 3-month event designed to encourage employees to incorporate regular exercise and activity in their daily routines, has officially wrapped up. Even with the current pandemic throwing a curve ball at the participants, the challenge had amazing participation and success stories. The event challenged employees to exercise for at least 30 minutes per day, 3 times per week. That is a total of 1,080 minutes of activity over the span of the challenge, or 90 minutes per week. Employees logged their exercise time using Google forms, reporting their progress on a weekly basis. Examples of eligible exercises included: walking, running, elliptical machine, cycling, weight training, yoga, aerobics and more. More than 200 employees met the goal of 1,080 minutes of activity and received a $100 incentive prize. There were also periodic incentive prizes given out throughout the challenge. Grand prizes were awarded to the top three minutelogging employees.
1ST PLACE: $1,000 Charlotte Jimmerson, Custodian, Westlake, Longview, Texas
2ND PLACE: $750 Khyan Cates, Boilermaker Mechanic, ExxonMobil Refinery, Baton Rouge, Louisiana
3RD PLACE: $500 April Thebault, Accounts Payable Assistant Supervisor, Corporate Office, Baton Rouge, Louisiana
Congratulations to the top three winners— and to all participating employees for taking a step towards better health! 28 SUMMER 2020
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Steps for Healthy Living
Suicide Awareness Guide As COVID-19 continues to impact our communities and our industry, we are continuing to look for every measure possible to keep our employees safe in all aspects. According to Mental Health America, as the number of cases of COVID-19 increases, so does the associated anxiety. Fear and anxiety about the disease and the stress associated with being separated from others through quarantine can become overwhelming and cause strong emotions in both children and adults. According to the U.S. Centers for Disease Control, suicide
If someone you know exhibits any of the following warning signals, take the possibility of suicide seriously. • Talking about suicide and death • Symptoms of depression • Sleeping and eating disturbances • Drastic changes in behavior • Social withdrawal and isolation • Loss of interest in pleasurable activities • Difficulties at work or school
rates increased in every U.S. state from 1999-2016. With
• Neglect of appearance
suicide being a leading cause of death in the United States
• Self-mutilation
it is crucial we take personal, professional, and policy measures now to address the needs of those suffering emotionally from the pandemic or any other reason. More than half of people who die by suicide do not have a known mental health condition. It’s important to remember that there are steps you can take to understand the warning signs of suicide and how to help anyone who may be contemplating it.
• Drug or alcohol abuse If you suspect that a friend or family member may attempt suicide or if the person speaks of the subject with you in person or on the phone, do not be afraid to discuss the matter. Let the person talk with you about their feelings. Avoid interrupting them and refrain from being judgmental. Concentrate on listening and understanding
Research shows that many people who contemplate
and encourage them to seek help through the Employee
suicide suffer from depression, a clinical illness that can
Assistance Program. If the person expresses an imminent
be treated successfully but often is ignored. A person who
desire to harm themselves and has the means available,
contemplates suicide often believes that there is no other
call 911 immediately.
way out. He or she may consider suicide for many reasons, including feelings of being misunderstood and ignored
We encourage you to get involved, be prepared for an
by others, rejected by family, friends and society, illness,
emergency and know about the resources available for
feeling isolated or alone, etc.
you and your loved ones.
If you or someone you know is contemplating suicide, you can get help immediately by calling the Lifeline at 1-800-273-8255 Resources American Foundation for Suicide Prevention: www.afsp.org
Suicide Prevention Resource Center (SPRC): www.sprc.org
National Suicide Prevention Lifeline: www.suicidepreventionlifeline.org
Centers for Disease Control and Prevention: www.cdc.gov SUMMER 2020 29
News & Notes Turner Industries Climbs in Rankings Engineering News-Record recently released its 2019 Top 400 Contractors list, and Turner Industries has climbed in the rankings, becoming the third largest contractor in the petroleum category, up one from last year. Turner also climbed to number #11 on the industrial waste list and is currently #26 on the Top 400 National Contractors list, up four from last year.
Houston Business Journal Ranks Turner Industries #1 The Houston Business Journal ranks Turner Industries #1 on the 2020 Largest Houstonarea construction project management list published recently. “We are honored to be recognized by the Houston Business Journal as #1 on the 2020 Largest Houston-area construction project management list. Turner has operated in Texas for 32 of our 59-year company history, and we are very proud to be a part of the Houston and greater Texas communities. The Houston business climate has been a great place to do business and remains positive for years to come. As a continued part of the Houston community, Turner Industries is committed to being a good corporate citizen. Again, thank you HBJ for this recognition,” said Scott Tanley, Vice President of Operations and Business Development.
Turner graduate Steve Malik.
Part of the 2020 graduating class.
Turner Industries Hosts Baton Rouge Leadership Class of 2020 Graduation
United Way President and CEO George Bell performs during the ceremony.
Turner Industries recently hosted the graduation ceremony for the Baton Rouge Leadership Class of 2020. Due to the current pandemic, the traditional graduation ceremony was canceled. As a Baton Rouge Chamber member and beneficiary of the leadership program—with many Turner employees being alumni—it was our pleasure to host the event. Congratulations to Turner Manager of Enterprise Solutions Steve Malik, part of the graduating class of 2020! “Once again, Turner Industries did not hesitate to provide support and assistance to Leadership Baton Rouge. When COVID-19 nixed our traditional graduation dinner for 220 people in early June, we pivoted to a “drive-through” graduation. We are extremely grateful to Turner Industries for being such a supportive and civic-minded community partner,” said Director of Leadership Baton Rouge, Baton Rouge Area Chamber Emily Stich. 30 SUMMER 2020
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About Us T
urner Industries provides a single solution in heavy industrial construction, maintenance, turnaround, pipe and module fabrication, equipment, rigging and specialized transportation, and associated specialty services. With $3.1B in 2019 revenue, Engineering News-Record Sourcebook ranks Turner as the nation's top maintenance contractor in petroleum, and the top contractor in Texas and Louisiana. The company, headquartered in Baton Rouge, Louisiana, employs 20,000+ and works across the United States.
SERVICE OFFERINGS CONSTRUCTION EQUIPMENT, RIGGING & SPECIALIZED TRANSPORTATION PIPE FABRICATION MODULAR FABRICATION MAINTENANCE & TURNAROUNDS SPECIALTY SERVICES
REGIONAL OFFICES TEXAS
Houston Corpus Christi Point Comfort Paris Beaumont Freeport
LOUISIANA Baton Rouge Geismar Lake Charles Monroe
Port Allen New Orleans LaPlace
ALABAMA
Decatur Mobile
Corporate Office
FLORIDA
Division/Regional Office
Pensacola
EXECUTIVE LEADERSHIP
ROLAND M. TOUPS
THOMAS H. TURNER
STEPHEN M. TOUPS
DAVID J. FRANKS
Executive Chairman
Chief Executive Officer
President
Chief Operating Officer
www.turner-industries.com
turnerbusdev@turner-industries.com
(800) 288-6503 SUMMER 2020 31
P.O. Box 2750 Baton Rouge, LA 70821
PRESORTED STANDARD U.S. POSTAGE PAID FPI
