Student support

The School of Computing and Engineering provide a range of support services in addition to the support offered centrally, to assist you during your studies. These dedicated services are on hand to provide advice and guidance on a whole range of academic and non-academic areas.

Student Support Office

The team are here to support you with any nonacademic issues. Offering practical advice and support on a wide range of queries which may arise during your time with us from timetabling all the way through to graduation. As well as signposting you to other University Wellbeing Services including disability support, financial queries, health issues, and acting as a link between you and academic members of staff to help in resolving queries you may have.

Student Guidance Office

The team are here to offer help in academic writing, understanding assignment briefs, revision techniques, and giving presentations. They provide guidance to understand what is expected in a secure and confidential space, to discuss any academic skills issues you may have. For example, for those who need direction on how to complete essays and assignments, and for those who just need reassurance they are on the right track. They can help you to develop and build on the skills you need to succeed whatever challenges you face throughout your course.

This brochure was prepared in the spring of 2022 for courses starting in September 2023 and is up to date as at the date of publication. Any subsequent changes to information will be published in the course information listings on our website courses.hud.ac.uk, and you should check this for the latest information before you apply.

Changes to a course you have applied for

If we propose to make a major change to a course that you are holding an offer for, then we will tell you as soon as possible so that you can decide whether to withdraw your application prior to enrolment.

Changes to your course after you enrol as a student

We will always try to deliver your course and other services as described. However, sometimes we may have to make changes as set out below:

Changes to option modules

Where your course allows you to choose modules from a range of options, we will review these each year and change them to reflect the expertise of our staff, current trends in research and as a result of student feedback or demand for certain modules. We will always ensure that you have a range of options to choose from and we will let you know in good time the options available for you to choose for the following year.

Major changes

We will only make major changes to the core curriculum of a course or to our services if it is necessary for us to do so and provided such changes are reasonable. A major change in this context is a change that materially changes the services available to you; or the outcomes, or a significant part, of your course, such as the nature of the award or a substantial change to module content, teaching days (part time provision), classes, type of delivery or assessment of the core curriculum. For example, it may be necessary to make a major change to reflect changes in the law or the requirements of the University’s regulators; to meet the latest requirements of a commissioning or accrediting body; to improve the quality of educational provision; in response to student, examiners’ or other course evaluators’ feedback; and/or to reflect academic or professional changes within subject areas. Major changes may also be necessary because of circumstances outside our reasonable control, such as a key member of staff leaving the University or being unable to teach, where they have a particular specialism that can’t be adequately covered by other members of staff; or due to damage or interruption to buildings, facilities or equipment. Major changes would usually be made with effect from the next academic year, but this may not always be the case. We will notify you as soon as possible should we need to make a major change and will carry out suitable consultation with affected students. If you reasonably believe that the proposed change will cause you detriment or hardship we will, if appropriate, work with you to try to reduce the adverse effect on you or find an appropriate solution. Where an appropriate solution cannot be found and you contact us in writing before the change takes effect you can cancel your registration and withdraw from the University without liability to the University for future tuition fees. We will provide reasonable support to assist you with transferring to another university if you wish to do so.

Termination of course

In exceptional circumstances, we may, for reasons outside of our control, be forced to discontinue or suspend your course. Where this is the case, a formal exit strategy will be followed and we will notify you as soon as possible about what your options are, which may include transferring to a suitable replacement course for which you are qualified, being provided with individual teaching to complete the award for which you were registered, or claiming an interim award and exiting the University. If you do not wish to take up any of the options that are made available to you, then you can cancel your registration and withdraw from the course without liability to the University for future tuition fees and you will be entitled to a refund of all course fees paid to date. We will provide reasonable support to assist you with transferring to another university if you wish to do so.

Covid-19

Some of the images in this brochure were produced before, and during, periods where various restrictions were in place. To find out how we’re maintaining our Covid-secure campus, visit hud.ac/covid