Sydney Football Stadium Redevelopment CMP

Page 1

1 BLDG3022: CASE-BASED PROJECT SYDNEY FOOTBALL STADIUM REDEVELOPMENT GROUP 13 DANIEL DAOUD z5309284 ALISIA HANNA z5312166 RAYNARD SUSANTO z5285167 CINDY YUAN z5271726 CHUOYU ZOU z5314107

13 The flowchart shown below describes the process of scope verification:

Project Monitoring & Control System:

Scope Status Management:

2.6. SCOPE CONTROL PROCESS

Scope Compilation Process:

1. Conducting effective tender meetings with the relevant building discipline to go through drawings, specifications, and details as part of the scope of work. Engineers will examine the appropriate paperwork to identify critical deliverables that must be included in the scope of

Project contract administrators should have payment progress breakdowns set up monthly through the progress claim procedure in order to monitor cost against deliverables supplied and their % completion. This will necessitate the submission of trade break ups in order to maintain track of the scope agreed upon, as well as analysis when scope statuses need to be confirmed against cost. To monitor expected scope activities that have not been performed, relevant design managers and/or engineers must analyse the progress claims against the scope.

Clear communication is essential to track the project's scope throughout its many construction disciplines, coordinating any modifications and/or ensuring that drawing requirements are recorded in each discipline's scope of work. The goal is to avoid situations when scopes do not capture all of the needed deliverables, resulting in changes to the project budget assigned to that discipline.

6. The subcontractor must understand and agree on tentative sums.

2.7. SCOPE CHANGE MANAGEMENT PROCESS

3. It is necessary to ensure that the scope of the head contract (e.g., GC21 NSW Government Projects) has been reviewed and that conditions such as post construction maintenance, handover documentation (e.g., O&M manuals, As Built drawings), training (i.e. providing training on howto use the new system), and relevant certifications for the occupation certificate have been included. It's possible that failing to include these elements in the scope may result in an inability to fulfil handover deadlines and additional costs.

2. Review scopes from prior comparable projects and talk through lessons learned from scope management items.

14 work. During tender discussions with possible tenderers for trade/consultant packages, engineers are encouraged to work with contract administrators and project managers.

4. Facilitate appropriate scope review workshops to go through the scope and identify any areas that were overlooked or that needed further information.

5. Once the scope has been agreed upon, ensure that a written statement from each party has been provided via Aconex and that a copy ofthecommunication has been saved onthe project server under the contract's administration area.

➢ Common construction issues, such as funding, materials supply, and labour.

➢ Change of project constraints, such as environmental constraints, social constraints, new government legislations or regulations.

7. Site instruction correspondence for any customer variations is to be provided to the subcontractor for a charge that will be repaid to the client's head.

Project scope changes are the addition, subtraction or modification of the project scope. Scope changes are usually unavoidable in the projects, and can occur for a variety of reasons, including but not limited to: ➢ When additional project needs are identified, such as a change in client preferences or a modification to the project design, the client, project sponsor, contractors, or other project stakeholders may establish a scope change request.

When scope changes cannot be managed properly, scope creeps may occur and cause an increase in project risks, project delays, budget overruns, or even quality issues. To effectively manage the scope changes, a scope change management process is developed for the Sydney Football Stadium project, outlining how the scope changes will be initiated, processed, decided and controlled over the project life cycle. All the scope changes to the Sydney Football Stadium project need to be processed under the change request procedure, as shown in the flowchart below:

Step 1: Establish Change Request (CR)

To request a project scope change, the SFS redevelopment project team members or stakeholders need to first complete and submit a change request (CR) form to the change manager (sample change request form provided below). The change manager needs to enter the CR into the system (CR Log), provide primary justification to the CR, and update the CR’s status throughout the CR process as needed.

15

Step 2: Project departments review Change Request

As CR is entered into the system, project departments that the proposed CR has a potential impact on are responsible to review the CR, analyse the impact of the change and develop solutions for the potential impacts. This information will be recorded in the change request form and submitted to the project manager.

16 Change Request Form Project Name: Sydney Football Stadium Redevelopment Project Submitter: Date of request: Department / location: Contact [Phone/Email]: CR No.: Title: Priority: Description of the change: Impact of the change: Proposed action: Status:

The CR approved by the project manager will be submitted to the Change Control Board (CCB) of Sydney Football Stadium Project. The CCB consists of a minimum of 7 senior members of the Sydney Football Stadium redevelopment project board of directors, and is responsible for meeting, reviewing

Step 3: Change Request evaluated by the project manager

As the change request form is submitted to the project manager, the project manager needs to evaluate the change request form. The project manager may approve or deny the CR depending on the feasibility of the CR; if the project manager approves the proposed CR, a Change Control Board (CCB) meeting will be scheduled to make a final decision on the CR.

Step 4: Authorise change request

17 the change request and making the final decision to approve or reject the CR. Details of the CCR is provided in the table below:

Client (SFS) Representatives Peter Hynd (SFS NSW)IDirector,Projectnfrastructure [Email/Phone] The authority to approve or deny the CR. Responsible for ensuring that scope changes are in line with the project's scope and mission. Assess the CR's feasibility in terms of project funding.

Head Contractor Angus Holland)(JohnPaul(Lendlease)MortenCassel [Email/Phone] Assess the feasibility of the CR, ensure subcontractors and staff are aware of the changes and undertake construction works in accordance with the approved CR.

Change Manager [Name] [Email/Phone] Make primary justification to the CR and update CR status in the system. Enforce and oversee scope change implementation process, update project documentation.

Role Name Contact Description/Responsibility

Local Community Representatives Julie Osborne [Email/Phone] Monitor the impact of the CR on the local community, communicate the concerns that arises within the local community to the CCB and assist in resolving disputes. Ensuring the negative impact of the project on the local community is kept to a minimum.

Impacted Project RepresentativesDepartment [Name] [Email/Phone] Assess the feasibility of the proposed CR, analyse the potential impacts of scope changes. Implement approved changes and report the result of scope change to the project manager and CCB and suggest solutions.

Project Manager [Name] [Email/Phone] Oversee and approve project scope changes, organise CCB meetings. Communicate the approved CR to relevant departments and stakeholders. Supervise change implementation process.

Step 5: Implementation of change request

OncetheCCBhasapprovedtheCR,theprojectmanager isresponsibleforcommunicatingtheapproved scope changes to the project team. Projects documentations that are affected by the changes also need to be updated, such as:

Local RepresentativesGovernment Cr Philip Thalis (City of Council)Sydney [Email/Phone] Ensure the CR are compliant with local government’s regulations and construction development guidelines, in order to minimise the negative impact of the project on the local community.

Constructionmanagement plan: scope management plan, schedule management plan, cost management plan, resource management plan, etc. ➢ Project drawings Contacts Other project specifications

by relevant project departments.

18 Step 6: Tracking Change Implementation Progress

Regular review of the change implementation progress for Sydney Football Stadium project will be completed by the change manager to determine the effectiveness of the scope change. Any necessary modifications of the change request will be reported to the project manager and CCB, and will be assessed

The activity identification is the process of determining activities involved in the Sydney Football Stadium Redevelopment. It is a critical step in schedule planning and development which includes estimating durations, identifying and defining resources, and determining external project constraints. The tools and techniques that will be applied are given below:

It's critical to establish a pre project planning framework for big projects like the Sydney Football Stadium. Another key feature of this pre project planning outline is that it must be led by the managing contractor in accordance with the head contract and all milestone dates. It will be necessary to include clearly defined roles and responsibilities, as well as users such as operations and maintenance, in the Anoutline.example of a procedure that can be utilised is: Plan schedule Define ACIVITY IDENTIFICATION ESTIMATE DURATION METHODS

activities ➢ Sequence activities ➢ Estimate activity resources ➢ Estimate activity durations ➢ Develop schedule ➢ Control schedule 3.2.

3.2.1 ACTIVITY IDENTIFICATION

1. Decomposition

This technique progressively divides and subdivides deliverables into smaller components where the top layer (WBS) encompasses the decomposition and each layer gives a further breakdown and definition of the previous layer. The project team is to decompose the entire scope of works in order to achieve the project objectives and produce the requisite deliverables.

&

With project decomposition, work packages of the Redevelopment will be clearly identified which enables the project team to: ➢ Increase the accuracy of time and cost estimates ➢ Determine the scope ➢ Identify and control risks ➢ Have better control over the execution of the Redevelopment ➢ Develop a more precise plan 2. Rolling Wave Planning

This is the process of project planning where work packages become more detailed as they get closer to being current activities when the project proceeds. The project team will progressively elaborate and refine the work packages in greater detail over time.

3. Expert Judgement Expert judgement is a vital technique for planning the project schedule of the Sydney Football Stadium as limited expertise can have a negative impact on delivering the project on time and with quality. It is based on the team's past experiences, skills, specialized knowledge, and expertise. The Project team

19 PROJECT SCHEDULE MANAGEMENT PLAN & SCHEDULE BASELINE 3.1. SCHEDULING METHODOLOGY & TOOLS

management ➢

The analogous estimating technique analyses data from similar projects to create a cost estimate based on the information given. The combination of expert judgement with this method will be required to achieve a ‘dictionary’ for future projects. When there is a lack of information regarding the project, analogous estimating is utilised. Assuming that broad parallels can be found with a past project, then estimates about the cost, effort, and other factors required to complete the current job may be made.

The group decision making technique involves brainstorming with the team members to estimate/pick the best choice/idea to solve an issue. After that, rational ideas are collected to be discussed with the team members. Cause and effect of each idea should be taken into consideration. Using the fishbone diagram will help to illustrate a variety of causes that are possible to happen and interrelated with the

3.2.2 ACTIVITY DUARTION ESTIMATING Expert Judgment (team’s past experience) Expert Judgement represents a point of view by the amateurs based on his/her experience in the construction area. An expert might include someone in the project team with specialized skill, education, training, knowledge, or even experience. The expert judgement is suitable on the situation when validating, interpreting, and integrating a data, calculating the possibility of upcoming events and theopportunitiesorthreads.Thecommonapproachofexpert judgement isaninterviewwiththeexperts by asking them a list of statements/questions. The presence of opinions by the experts is part of evaluation when defects/faults happened, then their opinions act as solutions/recommendations of problems and to improve so that those defects would not happen again in the future.

The project team will collect and analyse data and lessons learned of historical projects similar to the Football Stadium in order to have a better understanding of how to determine the activities and avoid unnecessary mistakes. In the Sydney Football Stadium Redevelopment, the project manager and the team will examine and analyse data of the Western Sydney Stadium to define activities, make estimations and effectively improve the construction plan.

20 will seek judgments from experts including engineers (civil, structural, electrical, hydraulic and mechanical), project managers, project sponsors and consultants to identify activities.

Group Decision Making Techniques

Three point estimating is a statistical approach that may be combined with bottom up estimating to get useful results. The most likely result is calculated by combining the lowest and highest estimates. Another approach to utilize three point estimating is to take the result from parametric estimating and combineit with the accuracy oftheinput, suchasfunction points,togeneratea picture of the cost range. If the size estimate for a parametric estimate has a potential variance of 25%, scenarios may be built to show the relative costs at the greatest and lowest size values, providing other factors like time remain constant.

4. Historical Information

Analogous Estimating (historical records)

Parametric Estimating

The elements that have the greatest influence on the work required to complete a software project successfully are time restrictions and defect elimination quality. There are tools available to aid with the estimating technique, and it is critical that any tool used can generate a duration assessment with risk for the go live date, taking into account the estimated number of faults, in addition to resources and personnel profile. Depending on how many problems are introduced and how near to a zero defect application the aim is to achieve, the testing effort will grow correspondingly.

Three point Estimating

21 effect or problem. After that, voting would be ideal for the team members to choose the best alternative after analysing the cause and effect in different situations.

The team can utilize acquired data to inform their estimations by utilizing published data from sources such as books and industry magazines. One of the trusted published data is Rawlinsons.

Simulation Program Evaluation and Review Technique (PERT) is a way for determining a Critical Path Method (CPM) variation by examining the activities in a timetable. It determines the minimal time to accomplish a project by analysing the time necessary to perform each job and its related dependencies. It calculates the quickest possible time for each action, the most likely amount of time, and the longest potential time if the activity takes longer than predicted. There are 3 terms to be understood before conducting PERT analysis :

➢ Optimistic time (O) = the shortest amount of time necessary to complete a task, assuming everything goes as planned. ➢ Pessimistic time (P) = the greatest amount of time it will take to complete a task if everything goes wrong ➢ Most likely time (M) = the most accurate estimate of how long it will take to complete a task if everything goes according to plan.

3.3.

SFS project team will carefully examine the project activities to determine the best relationships, dependencies, lead time and lags for the project activities. This ensures that the project activities are planned in the most efficient and rational activity sequences possible.

Published Estimating Data

The formula to estimate how much time required for each project could be calculated as follows: (P+4M+O)/6 ACTIVITY SEQUENCING METHOD

Precedence Diagram Method (PDM) is adopted to demonstrate the sequences of construction activities for SFS Redevelopment project. The project activities are connected with arrows, as shown in the sample precedence diagram below. With the use of PDM, information such as relationships between the project activities, activity duration, start and finish dates, as well as lead time and lags can be displayed in a logical and efficient manner.

➢ Dependencies of activities are carefully chosen based on study of the relationships between the construction activities.

Softstripoutoftheroof(preceding activity) and installation of roof structural steel (succeeding activity)

Type of Relationship Description Example

Finish to Start (FTS)

The succeeding activity cannot start until the preceding activity is fully completed. This is the most common activity relationship in SFS project.

Electrical wiring (Preceding activity) and lift installation and testing (succeeding activity)

Power to lights (preceding activity) and installation of lights (succeeding activity)

A discretionary dependency is one that is based on a ‘should’ rather than a ‘have to’. Discretionary dependencies, often known as soft logic, represent how project teams expect to finish tasks. The project team can use this form of dependence to optimize the flow of work throughout the project life cycle. Simply said, one group of actions mayoccur atthesametimeasanother.This dependenceisusedbyproject managerstogenerate a "float" on the timeline.

3.3.2 DEPENDENCIES DETERMINATION

Activity dependency is a logical, constraint based or preferential order of the construction activities.

➢ Internal dependencies Between two project tasks, internal dependencies are defined.

➢ External dependencies An external dependency is a requirement for a task to begin that requires input from a third party. This reliance is manifested as an approval.

Finish to Finish (FTF) The succeeding activity cannot be completed until the preceding activity has fully completed.

Start to Finish (STF) A lead time portion of the preceding activity must be completed so that a lead time portion of the succeeding activity can be completed.

22 3.3.1

RELATIONSHIP TYPES

Notice that a compound of two or more types of relationships may exist between two construction activities, hence the start and finish dates of activities must be carefully determined to satisfy all the requirements.

When sequencing the construction activities of the SFS redevelopment project, 4 types of dependencies are considered: ➢ Mandatory dependencies (hard logic) The term "mandatory dependence" refers to a working connection that is unavoidable. This indicates that because the duties are contractually necessary, no other work shall be completed until the requirements of the mandatory tasks are met.

3.3.3 LEAD TIME & LAG Lead time and Lag are the acceleration or delay of succeeding activities. In some circumstances, lead time and Lags need to be introduced between two activities, to develop a more time efficient activity schedule while maintaining a high quality standard of construction works. When scheduling project

There are 4 main types of relationships among construction activities of the SFS Redevelopment project, which are the Finish to Start (FTS), Start to Start (STS), Finish to Finish (FTF), and Start to Finish (STF).

Start to Start (STS) The succeeding activity cannot start until the preceding activity has commenced. Trenching (preceding activity) and laying pipes (succeeding activity)

➢ Discretionary dependencies

3.4.2

23 activities, SFS redevelopment project management team will determine whether each dependency requires a lead time or a lag in order for the activities to run smoothly. 3.4. PROJECT SCHEDULE BASELINE (UP TO LEVEL 3) 3.4.1 LEVEL OF ACCURACY

ThelevelofaccuracyforSydneyFootball StadiumRedevelopmentisaround4percent ofthecompleted schedule.Theschedulebaselinewillbefurthercomparedwiththecompletedscheduleinordertodecide whether further steps are required to keep the project on track. PROJECT WORKING DAYS & CALENDAR

Sydney Football Stadium construction site operates from Monday to Saturday, including public holidays: ➢ Monday to Friday: 7am 5pm ➢ Saturday: 7am 6pm, most works expected to be completed by 3pm.

24 3.4.3 MASTER SCHEDULE

25

26

27 3.5. PROJECT MILESTONES & TIMELINE KEY Milestones Estimated Completion Timeframe

Stage 1 construction work completed Feb 2020

Commencement of stage 2 construction, bulk earthworks, retaining walls, enabling and temporary works commence Mar 2020 Stadium substructure elements commenced Apr 2020 Structure basement to concourse level construction commenced Jun 2020

The NSW government announced that Lendlease would be the construction contractor, stage 1 construction contract (demolition of existing stadium) awarded to Lendlease. Dec 2018

Request for Secretary’s Environmental Assessment Requirements (SEARs) lodged with the Department of Planning and Environment Apr 2018

Design competition released to four participating firms Jul 2018

Stage 2 SEARs issued by the DPE Apr 2019

Stage 2 DA for the detailed design, construction and operations lodged with DPE May 2019 Stage 2 EIS on public exhibition Jun 2019

Summary released and final estimated cost announced

Stage 1 DA publicly exhibited Jun 2018

ThewinningdesignforthefutureSydneyFootballStadiumwas released (submitted by Cox Architecture and Aspect Studios). Oct 2018

Soft strip out demolition work commenced Jan 2019 Stage 2 request for SEARs lodged with the DPE Jan 2019

NSW Government awarded the $735 million contract to John Holland for delivery of the new Sydney Football Stadium (stage 2 construction) Dec 2019

Above concourse level works commenced Sep 2020

Commencement of structural demolition Mar 2019

million). Mar 2018

Community and stakeholder engagement commenced Apr 2018

Stage 2 tender shortlist announced, Multiplex and John Holland were invited to participate in the tender process to deliver stage 2 of the project (reconstruction of the stadium) Aug 2019

Completion of Concourse Mar 2021 Roof, façade, fit out and remaining elements commenced Mar 2021

NSW government announced the redevelopment of Sydney Football Stadium (SFS) Case ($729

Design for stadium seats released Jul 2021 Stadium opening Late 2022

Response to Submissions Report released Sep 2018 Stadium operations cease Oct 2018

Nov 2017 Business

Stage 2 planning approved Dec 2019

Department of Planning & Environment (DP&E) prepared & issued SEARs for preparation of Environmental impact Statement (EIS). May 2018

Response to submission published on Department of Planning, IndustryandEnvironment’swebsite Aug 2019

The stage 1 of the redevelopment of the Sydney Football Stadium was approved, which involved the demolition of the existing stadium and a concept proposal for a new stadium. Dec 2018

28 3.6. LIST OF CRITICAL PATH ACTIVITIES Critical Path Activities Tenders and Contracts → Tenders and Contracts Planning and Approvals → Planning and Approvals Site Preparations → Site Preparations Substructure → Basement Slab Pour → Column Pour → Ground Slab Pour + Concourse → Basement Slab Pour → Column Pour → Ground Slab Pour + Concourse Superstructure → Pour Stairs → Pour Stand Install Facade & Roof → Install Structural Steel → Polycarbonate Roof Exterior & Landscape → Cleaning Site Site Defect Inspection → Run & Test System Services → Private Certifier to check for Defects → Rectify Defects Building Completion → Building Completion 3.7. SCHEDULE CONTROL PROCESS, SCHEDULE UPDATES & REPORTING FORMAT A Contract Programme will be created to define important milestone dates, actions to meet these milestone dates, and associated tasks in order to monitor and accomplish the project's duration requirements. The Contract Program will be utilised to determine the important path and, as a result, the time related risks connected with it. The Contract Programme will be revised monthly, or as needed under the Contract, to reflect the project's status. Site teams responsible for the related tasks, activities, and milestones will create status information. If the Contract Program has enough float to identify and act on opportunities, a target programme can be developed. Subcontractors are allowed to create their own programmes that mirror the Contract or Target Program, as long as they adhere to the contract's termsandconditions. Theseprogrammes will beutilised tosteer andidentifythe risks and opportunities that present themselves throughout time. To monitor and regulate the project timeline, the Project Manager will employ a variety of tools and approaches, which are illustrated in Figure 5.

3.8.

There will be project progress status updates on a weekly basis from main contractors, subcontractors and suppliers. The Project management team will review the updates, identify deviations and manage changes to the baseline schedule in Section 3.4. Furthermore, the team is responsible for updating the work performance data, change requests, schedule baseline updates, lessons learnt and organisational process assets files every week. A monthly project update report will be generated and a meeting will be held to review the reports and ensure that the Project management team’s schedule is accurate and aligns with the contractors and other stakeholders schedule. REPORTING Project planners will report the project progress and effectiveness on a regular basis, compared with the project plan. This is to ensure that if a problem arises, a solution to resolve the issue will come quickly.

Following the completion of the Retaining Walls, the Basements Slab (25 day time frame includes curing time) and Superstructure are finish to start. After quality checks, structural curing, and sign off, the Internal Fitout may begin two and a half weeks after the Structure is completed. While the Partitioning is being completed, the Wet Area Fitout and Painting may be completed.

The schedule in Figure 5 depicts the critical path for the new Sydney Football Stadium. According to the contract, the Stadium improvements are scheduled to be completed in early 2022 and the Stadium will be utilised once complete. Only the Building Services and Aboveground Work activities have permitted float, thus the bulk of the jobs are sequential. As a result of any delays in the Site Establishment or Structural Works, the deadline in early 2022 will not be met. This increased the likelihood of the customer claiming exorbitant liquidated damages. The number of critical route activities is minimised as much as feasible by seeking to begin tasks sooner when a work area becomes accessible. Hence, all of the tasks in the Site Establishment are start to finish. As a result, any of these delays will cause Site Establishment to be delayed by the same length of time, delaying the start of the Structural Works and Services.

Lastly, it is important that projects on the critical route are performed in accordance with the Baseline Schedule in order to avoid causing delays in the other works at the Sydney Football Stadium or the overall completion date. To guarantee that essential activities do not lapse, significant project resources and scheduling efforts will be used. The project and site managers, as well as project engineers, are fully aware of the key path activities and the need to keep them on track.

29

3.7.1 PROGRESS MEASUREMENT SYSTEM

The Project team will record and assess the project progress with the following methods: ➢ Milestone based: accurately assessing and reporting the WBS milestones that are in progress or completed. ➢ Percentage based: recording the status of work packages that are completed and displayed as a percentage. 3.7.2 SCHEDULE UPDATES PROCESS

Furthermore, Concrete Footings and Retaining Walls can be started in the Structure section while the excavation is going on. Thus, a delay in the excavation would have no effect on any of these activities.

Report Type Time Person Responsible Week Report Every Friday Project Manager Month Report Every end of month Project Manager Annual Report Every December Project Manager Project Closure Report End of Project Project Manager

➢ Project crashing =increasethe project resourcesto shortenthe project duration oncertaintasks. Consequently, project cost will directly increase as more resources are allocated to keep the project back on track.

If corrective steps are needed to get the project back on track, one of the following activities must be completed to enhance productivity and minimise time :

➢ Fast tracking = executing the project parallelly to shorten the duration of the project instead of completing each task separately.

30

The purpose of this Cost & Financial Management Plan is to establish a cost framework for the numerous resources needed to accomplish project operations. To get the best outcomes, the main component of cost management planning must be completed throughout the design process. This project's effective cost management planning, which includes the integration of life cycle costing, value engineering, and constructability analysis, will result in a reduction in project cost and time, improved quality and performance, optimised design to cost facility performance, and streamlined decision the cost of a project is so closely tied to its design, it's critical to keep track of and control expenses as designs evolve. To correctly estimate and manage a project's cost, the project team must first: 1. Define the project's scope, including a description of the project. 2. Make a list of assumptions and limitations to work with. 3. Determine the project's duration and create a work schedule Cost estimating, budget determination, and cost control are three essential management stages that are required to manage cost on a project. The first two phases occur mostly during the project's planning phase, whereas the cost control step happens throughout the duration of the project.

4.2. COST ESTIMATION & BUDGET DETERMINATION METHODS

Cost estimation in project management is the practice of projecting the cost and other resources to deliver a project within the scope. In order to perform cost estimates for the Sydney Football Stadium, the cost management team has taken into account each project needs, deliverables, and produces a total amount that is used to set the project cost. The estimated amounts are expressed in Australian dollars. However, cost estimates are not very precise due to lack of accurate data on resource quantities and detailed WBS, hence the management team will ensure that the data in the cost management plan is up to date as the detailed plans are available.

31 PROJECT COST & FINANCIAL MANAGEMENT PLAN & COST BASELINE

Becausemaking.

The following are the major overall Key Performance Indicators (KPIs) that we will use to evaluate our Cost & Financial Management Plan's success: ➢ Cost estimation Establishing an accurate cost baseline against which to measure the project's performance, such as if it is behind schedule in terms of cashflow and whether it is over or under budget. ➢ Regular cost reporting Ensuring that the project's cashflow is continually monitored and managed ➢ Cost change management Ensuring that the proper processes are created and followed when it comes to budget variances ➢ On budget To keep the project on track.

4.1. OVERVIEW

The following basic methods of estimation will be adopted by the cost management team: Parametric Estimation This technique is used for estimating the project duration and cost which uses a statistical link between historical data and other variables. These historical data come from lessons learnt, and similar projects

Bottom up Estimating This estimation technique requires estimating tasks at the most granular level possible. In order for the Cost Management Team to arrive at summary totals, estimates are aggregated according to the WBS. The likelihood of achieving the predicted amounts improves significantly when detailed costs and time estimates are developed for a work package. This method takes a longer period of time to complete as they are more accurate than parametric estimates.

32 such as Stadium Australia and Western Sydney Stadium. Depending on the sophistication, quantity of resources and cost data, it can yield higher levels of accuracy than Analogous Estimation.

The project budget is the next step following the calculation and approval of cost estimates. In this part of the cost management plan, the management team will combine the projected costs of different activities or work packages in the WBS to develop an authorised cost baseline. It includes the cost baseline which comprises direct and indirect construction cost, the contingency and management reserves. The project budget can be impacted by organisational rules and policies, guidelines, lessons learnt, historical cost databases and reporting techniques.

The following diagram shows the elements that is used to determine the project budget.

Three point Estimating This method predicts the likely outcomes of future project occurrences based on available information, which involves three measures, namely the “best case estimate,” “most likely estimate,” and “worst caseestimate”.Byincludingestimationuncertaintyandrisks,theaccuracyofsinglepointcost estimates may increase.

Determine Budget:

Contingency AU $99, 492, 660 Contingency refers to the allowance to accommodate unexpected risk that might occur in the construction project. The contingency will be closely associated with the risk management plan.

The contingency allowance for this Sydney Football Stadium is roughly 18% of the total CWP cost.

Construction Work Package (CWP) Costs AU $522, 737,000

4.3. COST BREAKDOWN STRUCTURE (CBS UP TO LEVEL 3)

Construction cost of each individual work package demonstrated in WBS of the project, including the costs of construction materials and transportations, labour, plants, equipment and softwares, staff training and insurances etc.

33 Details of SFS Redevelopment project cost components are listed as below: Cost Components Amount Description

Allowance AU $55,273,000

Indirect Cost AU $608, 010, 700 Costs that are not directly related to the construction activities: taxes, fringe benefits, General sales and administrative (GSA) or General administrative (GA).

In the Sydney Football Redevelopment project, the total CWP cost is roughly 69% of the total project budget, estimated by bottom up method.

ReserveManagement $52, 620, 560 The amount of the project budget withheld for management control purposes and are reserved for unforeseen work that is within the project scope. Additional 7% of the cost baseline is added on top of it as management reserve.

Escalation AU $11, 054, 740

An estimated budget added on top of CWP cost to cover the extra costs of construction activities, when the scope of the activities are unknown and cannot be accurately estimated (eg. The extent of the work is unclear at the time the project contract is signed.

The anticipated increase in cost of the SFS Redevelopment project over time due to various factors, including inflation, exchange rate as well as market conditions.

A cost breakdown structure is developed for the Sydney Football Stadium Redevelopment project, to demonstrate the allocation of project budget to different construction activities and work packages that are identified in the Work Breakdown Structure (WBS) (refer to section 2.3). This ensures the costs of construction activities can be accurately estimated and effectively controlled throughout the construction process, so that the project can stay within its budget. The Stadium Construction Cost Model created by Hein le Roux and Eugene Corrigan (Roux, H. & Corrigan, E., 2014) as well as the Rawlinson’s Australian Construction Handbook 2018 are used as a guidance when estimating the budget for each construction activities of SFS Redevelopment project.

TheallowanceforSFSRedevelopmentprojectis10% of the total CWP costs.

34

35 The unit of measurements are as shown below: Type Applications Australian dollar (AU$) Project budgets Meter (m) Piping, footing, columns and beams, railings, texture tapes installation Item (no.) Doors, windows, fixtures, equipment, lifts, precast structural steel installation Square meter (m2) Slab, walls, landscaping, roof Cubic meter (m3) Demolition, earthwork 4.4. CASH-FLOW DIAGRAM & COST BASELINE (FOR A 3-LEVEL WBS) Cost baseline diagram for Sydney Football Redevelopment Project is developed based on the cost components and the CBS provided in section 4.1 and 4.2. By comparing the cost baseline with the actual project costs, the project management team can effectively monitor the performance of the project over the project duration, track for activities that are over budget and make necessary adjustments to the project budget, to ensure the project is within the budget.

36

37

➢ Ensure that supply/subcontract agreements, claims, and payments are completed in accordance with established procedures.

➢ Negotiating with all parties involved, including building owners, subcontractors, and property developers, to guarantee that all projects are completed on time and on budget.

➢ Putting in place a coordinated work programme for each location

➢ Ensuring the effectiveness of the claim/variation system.

➢ Reduce cost while maximising efficiency as to have increased revenue.

➢ Ensure all subcontractors understand their roles and responsibilities and supervise them to ensure they are delivering to the desired specifications/plans.

➢ Ensure tasks are on time and within the budget.

➢ Manage reports and necessary documentation so all legal parameters are met.

➢ React to problems that may arise on site with solutions and liaise with site team on how problems can be quickly fixed to ensure project parameters are met.

➢ On a business level, establishing and maintaining partnerships with subcontractors.

➢ Creating proposals and tenders for contract work

Construction Manager: ➢ Ensuring all labour resources are coordinated ➢ Arranging for building supplies and equipment to be ordered and delivered.

➢ Oversee the entire project to analyse and manage potential project risks that may occur and eliminate them.

➢ Is in charge of asking Lendlease's finance board for any budget transfers. ➢ Assuring the project's financial viability ➢ Obtaining the necessary permits

38 4.5. COST MANAGEMENT ROLES & RESPONSIBILTIES

➢ Supervising the work of subcontractors and ensuring that it is completed to a high quality.

Cost Estimator: An estimator is in charge of attempting to determine the cost of a project. They are in charge of determining each and every expense associated with a project including: ➢ Examining a project's labour, material, and time needs.

➢ Engineers, architects, and other specialised or technical trade workers can be consulted with.

➢ Examining the complete project to estimate expenses.

Commercial Manager: The Commercial Manager (also known as the Budget Officer or Fiscal Officer) is in charge of cost management, procurement, site administration, payroll, insurance, office support, and Contract Administration. Their role includes: ➢ Working with the design manager to ensure that proper cost planning is conducted during the design phase to guarantee cost efficient design solutions are generated for all project aspects within the specified Target Price.

➢ Local governments are organising construction inspections.

➢ Constantly reviewing, analysing, and assessing the budget process, including using computer programmes (frequently updating and keeping financial data/reports).

Project Director / Manager: ➢ Planning organising and orchestrating the completion of tasks.

➢ Keeping track of the project's accounting and reporting system.

➢ Assisting the Project Manager with cost/expenditure forecasts so that financial reports may be developed. ➢ Keeping the financial database up to date and under control.

39

➢ Preparing reports that describe all of the expenses associated with a project.

Contracts Administrator: ➢ Establishing and sustaining connections with stakeholders and suppliers is important because collaboration reduces risk and allows the contract's value to be maximised. As a result, construction is efficient and productive, with continual communication assisting in the identification and management of any possible dangers.

➢ Complete daily requirements such as technical and regulatory documenting.

➢ Develop engineering calculations, diagrams and technical reports in relation to the project.

Contracts Manager: ➢ Contracts must be written, analysed, negotiated, and agreed upon.

➢ Assist in contract negotiations by acting as a single point of contact.

➢ Manage communication, paperwork, and contract records.

➢ Obtain advice on price, business requirements and limitations, and delivery dates from internal subject matter experts.

Site Manager: ➢ Overseeing everyday activities on site, such as material deliveries, and ensuring the safety of all equipment. ➢ Managing onsite issues ➢ Assuring that every work satisfies the client's quality expectations as well as Australian requirements

➢ Ensure projects are completed on time and within the specified budget.

➢ Manage contract terminations, such as renewals, cancellations, and renegotiations.

➢ Managing contract risks and updating and approving requests for contract changes to fulfil organisational commitments.Itisthecontractadministrator'sresponsibilitytoevaluaterequests for contract modifications, which may be rejected; complaints must be handled appropriately under the supervision of senior managers.

➢ Monitoring performance and resolving non performance under the supervision of the project manager and the site manager to ensure that work is completed on time and at the highest possible level.

➢ Internal stakeholders should be kept informed.

➢ Putting together programmes

➢ Upper management should be informed of your cost projections.

➢ Examining the project's needs from the perspective of the client.

➢ Ensuring that all stakeholders, workers, and contractors involved understand and comply with contractual requirements and clauses in order to inform all of what is expected of them.

Project Engineer: ➢ Prepare plans with accurate drawings consisting of project specifications and cost estimates.

➢ Observing the discrepancies between the estimated and real costs.

➢ Identify and resolve contract related concerns both internally and outside.

➢ Design and execute engineering experiments to create workable and effective solutions.

➢ Incorporating cost information into the company's database.

➢ After patent defects have been rectified, changes to the contract sum must have been agreed upon, and all claims must have been settled, certificates of practical completion and final certificate of competition will be issued.

➢ Preparing proposals with the help of the sales staff.

➢ Present analysis results and project solutions to technical management, senior leaders and key stakeholders as necessary.

Project Scheduler / Planner: ➢ Setting of assignments, tasks, and subtasks with the help of project managers and technical specialists. ➢ Creating, deploying, and maintaining an efficient schedule management system.

➢ Performing performance evaluations and generating project status reports.

➢ Project timeframes and deadlines are communicated to all parties.

➢ Working with internal departments and external stakeholders to coordinate project timeframes.

➢ Reporting on a daily and monthly basis.

Earned Value Management (EVM) looks at the project cost and schedule performance by analysing cost andschedulevariancetomaximisethecost andscheduleefficiency.TheEVMtechniquesforecasts the future based on anticipated and actual values, allowing project managers to make necessary adjustments. The terms for EVM are as follows :

Performance measure definitions

➢ If CV is POSITIVE, EV > AC, CPI > 1, Cost performance is good as the project is saving money. ➢ If CV is NEGATIVE, EV < AC, CPI < 1, Cost performance is NOT good as the project is over the budget.

The Schedule Variance (SV) is the difference between the earned value of work performed and value of the work scheduled.

➢ Identifying hazards and taking necessary action to minimise or reduce their impact on the building process.

➢ Ensure that all members of the team on site adhere to the WHS guidelines.

➢ Recommending steps to keep projects on track and under budget.

Schedule Variance (SV) = Earned Value Planned Value

➢ If the result is POSITIVE, the project is ahead of schedule or on time.

➢ Subcontractors and visitors to the site are given inductions.

40

➢ Collaboration with architects, engineers, surveyors, and planners.

➢ Updates and modifications to project timelines are accommodated.

➢ If the result is NEGATIVE, project is experiencing an “Overrun” (over the budget).

Cost Performance Index= Earned Value/Actual Cost

➢ If the result is NEGATIVE, project is behind schedule Schedule Performance Index (SPI) = Earned Value/Planned Value ➢ If SV is POSITIVE, EV > PV or SPI > 1, Schedule performance is good as the project is ahead of time.

➢ Identifying possible project schedule delays and allowing timely action.

➢ If the result is POSITIVE, project is experiencing an “Under run” (saving money!).

➢ Maintaining and documenting project scheduling methods. COST PERFORMANCE MEASUREMENT (EARNED VALUE MANAGEMENT)

The Cost Variance (CV) is the difference between the earned value of work performed and the actual cost at the data date

Cost Variance (CV) = Earned Value Actual Cost

➢ Timelines and deadlines for projects are being tracked.

4.6.

41 ➢ If SV is NEGATIVE, EV < PV or SPI < 1, Cost performance is NOT good as the project is behind schedule. The Earned Value (EV), used to be called the Budgeted Cost of Work Performed (BCWP) ➢ Actual Progress% x Budget at Completion (BAC) Estimated Actual Cost of Completion ➢ Estimate at Completion = Budget at Completion / Cost Performance Index 4.7. COST CONTROL PROCESS Cost control is key to ensuring budgets are met. Methods of establishing thresholds in the variance response process is to use the earned value management technique, this allows costs to be measured and costs controlled at a detailed work level. Cost Control Threshold Table:CLASS 1: 1.05 > CPI > 0.95 CLASS 2: 1.20 > CPI > 1.10 or 0.9 > CPI > 0.8 CLASS 3: CPI > 1.20 or CPI < 0.80 Critical Activity Progress is in good state Closely monitor Corrective action Non Critical Activity Progress is in good state Closely monitor Corrective action

42 4.7.1 COST VARIANCE REPONSE PROCESS The cost variance response is a direct visual representation that allows for the project to be controlled. It allows CPI scores to be read with a plan of action if goals aren't met.

The project team should assess what the change request will affect the construction project either positively or negatively in terms of budget, time, and quality. One of the tools and techniques which can be implemented in this process is the Fishbone diagram. Using the fishbone diagram will help to illustrate a variety of causes that are possible to happen and interrelated with the effect or problem.

Another tool that is suitable to assess the impact is the cost benefit analysis which is a process that analyse the benefit that the project will get versus the opportunity cost that it must forego. The brainstorming session is also involved in both tools.

During the control phase, it may be essential to change the cost baseline at some stages. This is important to ensure incorrect changes will not be considered in the cost baseline. There are 3 steps involved to establish a cost change control process :

Decision to accept or reject the request

Assess the impact of change request

43 4.8.

Make a change request

After assessing the impact of a change request, the project team will decide whether to accept, reject, or even modify the change request to get the project on track. All decisions will also be recorded to prevent the misunderstanding/misinformation in the project team. All stakeholders should also be notified if there is a change or modification on the construction project.

COST CHANGE CONTROL PROCESS

Inorder tocreateachangerequest,thepersonwhoismakingtherequest shouldfilltheform ofachange request. All change requests are then recorded to prevent the occurrence of misunderstanding/misinformation in the project team

44

Project planners will report the project progress and effectiveness on a regular basis, compared with the project plan. This is to ensure that if a problem arises, a solution to resolve the issue will come quickly.

➢ Project crashing = increase the project resources to shorten the project duration on certain tasks. As a consequence, project cost will directly increase as more resources are allocated to keep the project back on track.

➢ Fast tracking = executing the project parallelly to shorten the duration of the project instead of completing each task separately. Unfortunately, these techniques will most likely affect the project budgeted.

Project Closure Report End of Project Project

45 4.9. REPORTING

If corrective steps are needed to get the project back on track, one of the following activities must be completed to enhance productivity and minimise time:

Manager

Report Type Time Person Responsible Week Report Every Friday Project Manager Month Report Every end of month Project Manager Annual Report Every December Project Manager

➢ Level 6: SFS Project Support Team Assistant (E.g. WHS Officer, Environmental Health Officer, …, Quantity Surveyor, Accountant).

➢ Level 5: Project Support Team (E.g. WHS Manager, Environmental Health Manager, …, HR Manager, Financial and Operation Manager).

The project authorities are assigned to various levels of the project team reporting line. Each level of the OBS reports directly to the level above it, e.g., the Assistant HR Manager (level 6) reports to the HR Manager (level 5).

➢ Level 2: SFS Project Executive Manager

➢ Level 3: SFS Project Manager ➢ Level 4: SFS Key Project Management Team Member (E.g. Safety Manager, Risk Manager, Construction Manager, …, Cost Manager).

46

(OBS)

5.1. PROJECT

PROJECT RESOURCE MANAGEMENT PLAN ORGANISATIONAL BREAKDOWN STRUCTURE

An Organisational Breakdown Chart is developed for the Sydney Football Stadium Project Team, to identify the hierarchical breakdown of the project team structure and illustrate the project team management strategy. The SFS Redevelopment Project OBS contains six levels, which are listed below in order of highest (level 1) to lowest (level 6): ➢ Level 1: SFS Board of Directors

47

The CM is responsible for overseeing the overall construction project from initial planning phases all the way through to completion. The CM authorises engagement of subcontractors and manages their work to achieve targeted outcomes. The CM is also responsible for ensuring all labour resources are coordinated, building supplies and equipment to be ordered and delivered, and creating proposals and tenders for contract work. Additionally, they are to supervise the work of subcontractors and ensure that it is completed to a high quality. The CM also has the responsibility of negotiating with all parties involved, including building owners, subcontractors, and property developers, to guarantee that all projects are completed on time and on budget. The CM must have the following skills: time management, effective communication, critical thinking, coordination and monitoring.

The Design Manager is in charge of overseeing the design process to ensure that all design papers are generated to the appropriate standards, on time, and that the relevant designs meet RP's safety, quality, and risk management criteria while being cost efficient. The Design Manager is responsible for establishinga preciseschedule of design deliverables withthePM,and designing packages. The Design Manager is also responsible for identifying technical solutions that allow programme and/or cost advantages to be realised while still meeting RP's health and safety, quality, and environmental risk management standards. The Design Manager must possess the following skills: design skills and knowledge, engineering science and technology, analytical thinking, computing and software and leadership.

The contracts administratoris responsible for establishing and sustaining connections with stakeholders and suppliers is important because collaboration reduces risk and allows the contract's value to be maximised. The contracts administrator authorises and certifies contractor’s interim payments. The

Environmental Health and Safety Manager: EHS coordinators seek to instil a safety culture in their businesses. They put in place procedures, policies, and evaluations to guarantee their firm follows all federal and internal health and safety regulations. The EHS manager is responsible for developing and maintaining programme budget for administrationandmanagement ofhealthandsafetyprocedures,and mustauthorizespendingofmonies within subgroup programme budget. The EHS coordinator has the responsibility to inspect and identify hazards, and EHS infractions, they also create and submit health and safety compliance paperwork to the appropriate authorities. The manager is also responsible for making paperwork for assessments, incident and accident reports, and health and safety guidelines, and keeping up with the latest EHS practises. Skills that the EHS coordinator must possess are: knowledge on environmental laws and policies, analytical thinking, problem solving, writing and effective communication, Microsoft office, and attention to details.

Design Manager:

48 5.2. ROLES & RESPONSIBILITIES

Construction Manager (CM):

Project Manager (PM):

Contracts Administrator:

Responsible for the successful delivery of the Sydney Football Stadium Redevelopment Project. The PM signs off contracts and authorises all expenditures. The PM is responsible for planning, organising and orchestrating the completion of tasks. The PM is also responsible for overseeing the entire project to analyse and manage potential project risks that may occur and eliminate them. The PM is to ensure that all subcontractors understand their roles and responsibilities and supervise them to ensure they are delivering to the desired specifications/plans. Additionally, the PM is responsible for managing reports and necessary documentation so all legal parameters are met. Skills that the PM must have are: Microsoft Project, communication, leadership, project management, negotiation and scheduling.

R = Responsible indicates the employees who are responsible for completing the work packages

5.3. RACI MATRIX

A = Accountable indicates the employees who are accountable for the work packages

I = Inform indicates the employees who will be kept informed in regard to the status of the work packages

contracts administrator has the responsibility of monitoring performance and resolving non performance under the supervision of the project manager and the site manager to ensure that work is completed on time and at the highest possible level. The contracts administrator is also responsible for managing contract risks and updating and approving requests for contract changes to fulfil organisational commitments. Additionally, the contract administrator is required to evaluate requests for contract modifications, which may be rejected; complaints must be handled appropriately under the supervision of senior managers. The contract administrator must have the following skills: negotiation skills, accounting and finance knowledge, communication, analytical and problem solving, organisational and time management skills.

Project Engineer: Project engineer is responsible for planning, organising, and overseeing the development of civil engineering projects. The Project engineer authorises and suggests approval of project procedures as needed.

An RACI Matrix is created to demonstrate the project team's proposed responsibility assignment in completing the work packages for the Sydney Football Stadium Redevelopment Project. The OBS presented in section 5.1 is linked to the RACI Matrix, in order to effectively identify the corresponding responsibilities of the hierarchy of team roles for delivering the project work packages. The RACI Matrix and the legends are as shown below:

C = Consult indicates the employee who are responsible for assisting with the delivery of the work packages, and will be consulted in regard to the work packages

49

The engineer has the responsibility to prepare plans with accurate drawings consisting of project specifications and cost estimates, and ensure that projects are completed on time and within the specified budget. The project engineer is also responsible for designing and executing engineering experiments, developing engineering calculations, diagrams and technical reports in relation to the project. In addition, the engineer is required to complete daily technical and regulatory documenting, present analysis results and solutions to technical management, senior leaders and key stakeholders.

The skills that the project engineer must have are: mechanical engineering, civil construction, earthworks, IT skills, communication, and decision making.

50

51 5.4. RESOURCE AQUISITON & RELEASE PLAN 5.4.1 STAFF ACQUISITION & RELEASE PLAN

The acquisition process will be centred on filling all project roles for the duration of the project. The company's available resources will be chosen first; for the remaining jobs, we may either hire new workersorcontractthemouttoathirdparty.Themannerofemployment willtakeintoaccountelements such as the project's duration and the organisation's general structure and thus, the human resources department will guarantee that we have enough resources and will design new position recruiting methods.

To meet the project’s human resource needs, we have employed various recruitment methods to recruit employees for the Sydney Football Stadium Redevelopment Project. The project manager will firstly work with the human resource manager to create job descriptions including the job title, location, workinghours,salaries,responsibilities, experiences,minimumqualification,andadescriptionofJohn Holland’s mission. The PM will then execute the recruitment plan by advertising the job on the company’s website, on Seek, Indeed, LinkedIn, and other platforms. Furthermore, the HR department will review the applicants’ resume, conduct phone screenings and interviews, contact references and make an offer if all requirements have been met. The company have employed the following methods to recruit project team members:

The resource requirements for this project, such as informal processes, are to be determined by Senior Management and include meetings, inspections, anticipated tender possibilities, and management evaluations.Seniormanagementmustensurethatenoughresourcesareavailabletosatisfyprojectneeds and keep the IMS running smoothly. Human, infrastructure, operating environment, monitoring and measurement, and corporate knowledge are all examples of these resources.

External Acquisition This process takes place after the internal recruitment, when insufficient expertise is available within the company, we will acquire more staff from the external labour market. The HR department will identify the hiring needs with the PM, advertise job vacancies, review resumes, conduct interviews and offer positions to the personnel’s that have met the minimum requirements of the job descriptions.

The following flowchart illustrates the staff recruitment process:

Pre Assignment

52

Internal Recruitment

This is the process of recruiting personnel from the existing workforce of John Holland. The human resourcemanagerwillhavetheinternaljobboardrunninganduseanApplicant TrackingSystem shown in the flowchart given in figure below, to keep track of the hiring process. Senior managers may nominate employees or encourage employees to apply, and a screening process will take place with the PM and HR manager present. The qualified candidates will then be assigned a position in the Sydney Football Stadium Redevelopment Project, while the unqualified candidates will be given constructive feedback.

Although newly recruited employees may take time to familiarise themselves with the working environment and assigned tasks, they may bring in new ideas and skills.

In the initial phase of the project, several roles have been determined within John Holland in advance, this is because their skills, knowledge and experiences are competent to deliver theproject successfully. This reduces the need to hire new employees when the right staff is available. Additionally, pre assignment of resources allows the company to determine whether there is a need to recruit more staff or delay the project until the right personnel is available.

53

54 5.4.2 RELEASE PLAN We'll try to distribute materials as quickly as feasible towards the end of the project and employees whose jobs have lower workloads will be assigned work from other internal initiatives. Contractual / subcontractor work shall be completed in accordance with the contract agreement and the earlier a task/ scope of work package is finished, the more probable the resource will be released from the project. 5.4.3 RESOURCE CALENDAR: Activity Duration Start Finish Site Preparation 19 days Thu 7/11/19 Tue 17/12/19 Substructure 254 Tue 17/12/19 Thu 27/08/20 Superstructure 164 Tue 18/08/20 Fri 29/01/21 Install facade including roof 517 Tue 22/12/20 Mon 23/05/22 Exterior + Landscape 651 Tue 18/08/20 Tue 31/05/22 Site defect inspection 12 Wed 1/06/22 Mon 13/06/22

55 5.5. HR CALENDAR & HISTOGRAM Resources/LabourHuman Jan 2019Mar- 2019Jun-Apr Jul 2019Sept- Oct2019Dec Jan 2020Mar- 2020Jun-Apr Jul 2020Sept- Oct2020Dec Jan 2021Mar- 2021Jun-Apr Jul 2021Sept- Oct2021Dec Jan 2022Mar- 2022Jun-Apr Jul 2022Sept- Oct2022Dec HoursTotal General Labourer 500 840 840 840 840 840 840 840 840 840 840 840 840 840 840 500 11860 Project Manager 350 400 400 400 400 400 300 300 300 300 300 300 300 300 300 300 5350 Project Engineer 100 100 150 200 300 400 500 600 600 600 600 600 300 100 50 20 5220 managerhealthEnvironmentalandsafety 500 100 100 100 200 100 100 100 200 100 100 100 100 100 50 50 2100 ManagerConstruction 150 200 250 300 400 450 550 650 650 650 650 650 350 150 100 70 6220 AdministratorContracts 200 200 100 50 50 50 50 20 20 20 20 20 15 15 15 10 855 Safety Manager 200 200 200 200 300 300 300 300 300 300 300 300 100 100 50 50 3500 Quality Manager 0 50 50 50 100 200 300 300 300 300 300 500 400 200 100 100 3250 Total Hours 2000 2090 2090 2140 2590 2740 2940 3110 3210 3200 3200 3220 2105 1805 1505 650 38355

56

57 5.6. MACHINERY & EQUIPMENT CALENDAR & HISTORGRAM The machinery histogram/calendar record used to forecast the amount of machinery and equipment needed to finish the project. It depicts the amount of hours necessary for each piece of machinery and equipment during the course of the project. Machinery/Equipment 2019Mar-Jan 2019Jun-Apr Jul 2019Sept- 2019Dec-Oct 2020Mar-Jan 2020Jun-Apr Jul 2020Sept- 2020Dec-Oct 2021Mar-Jan 2021Jun-Apr Jul 2021Sept- 2021Dec-Oct 2022Mar-Jan 2022Jun-Apr Jul 2022Sept- 2022Dec-Oct HoursTotal Excavator 750 500 400 400 500 500 500 500 300 300 300 300 300 250 100 20 5920 Crane 0 50 150 200 50 100 100 300 450 450 450 450 450 450 200 100 3950 Compactor 0 200 300 200 250 90 20 0 0 0 0 0 0 0 0 0 1060 Bulldozer 500 150 150 300 50 0 0 0 0 0 0 0 0 0 0 0 1150 Concrete mixer 0 0 500 150 500 350 500 500 500 500 500 350 0 0 0 0 4350 Concrete pump 0 0 0 0 100 250 500 500 500 500 500 350 0 0 0 0 3200 Total Hours 1250 900 1500 1250 1450 1290 1620 1800 1750 1750 1750 1450 750 700 300 120 19630

58

➢ Inform the Site Manager that it is their first day on site, who they are, what company they work for and when / who they should report to in regards to what materials, equipment and substances they are using.

➢ Workplace specific safety documentation, rules, and plans Traffic management strategies are one example of this. ➢ Who should be notified of accidents and risks, and how should they be reported.

➢ Have thorough understanding of the project conditions along with their roles and responsibilities.

➢ The employees tax file number declaration, superannuation plans, bank details, emergency details, a copy of necessary licenses and “Fair Work Information Statement”, passport or working visa must be attained and saved in the company’s system.

The employer must guarantee that the following is done during the initial few days of employment (post start) or if there are any changes to work techniques or rules among present employees: ➢ Obtain copies of pertinent corporate policies or processes, such as codes of conduct and work health and safety policies or procedures, and have the following discussions:

For Subbies Starting On Site:

➢ Personal protection equipment, which employees must wear and utilise, is an example of site specific rules.

➢ Be advised of the John Holland policies, standards and procedures

➢ Before the employee's first day, the employer must inform them of where, when, and who they should report to, as well as whether they need to bring any tools or equipment.

For Employees Working For John Holland:

Thecompany'shistoryandfunction,whotheemployeeshouldreportto,theemployee's responsibilities and the training that will be offered, expectations for performance, as well as when and how it will be evaluated, keeping track of work hours and methods for registering finished work, such as leave policies, awards or a business agreement that apply, methods of payment and induction to all aspects of workplace health and safety

59 5.7. STAFF INDUCTION

➢ Site specific hazards and dangers, such as overhead electricity wires close by.

➢ Risk control measures for no go zones such as overhead electric lines.

➢ Organise building and IT access, as well as uniforms (if needed).

➢ Introduced to current employees and shown around to get familiar with the working facilities as well as where the emergency exits are and what to do if a fire breaks out.

➢ Workplace equipment related incident emergency and evacuation protocols.

Before starting new employment, an employee must complete the following checklist. The employer must make certain that the following steps are followed as part of the induction process:

The sort of work being done and the stage of the project determines the type of inductions required. On the job training might be sufficient for tasks that aren't very complicated. A more comprehensive induction procedure is required for big and complicated projects, though. In a site induction, the following details should be provided:

➢ Entry and exit points, loading and unloading zones, facility locations, and first aid and security needs should all be included in the workplace layout.

➢ A signed copy of the engagement letter received.

➢ Reporting: team members shall report their working progress, task outcome or any issues they found out or difficulties they experienced when carrying out the task to their line manager or supervisor. The reporting methods include immediate oral report to the supervisor and formal written report if required. In some circumstances, team members may also be required to attend meetings and reports to management level other than their line manager/supervisor.

➢ During the shift: All project team members are responsible to complete work log for their assigned tasks and update the task information in the project log. Team members are also required to report any construction risks to the line manager/supervisor immediately.

➢ Feedback from supervisor: The line manager/supervisor are responsible to check team member’s working progress, indicate any issues of the work and provide instruction to the responsible team member. When receiving an issue report from team members, line manager/supervisor should provide feedback and instructions to the team members as soon as possible and follow up team member’s performance.

5.8.1 DAILY OPERATION

➢ Starting a shift: all the team members should clock in 5 minutes before the shift. A short brief will be given by the line manager/supervisor to the team members before they start a shift, to provide them with instructions on the tasks of the day.All team members must understand their scope of work and complete their tasks meeting the quality requirements before the due dates.

➢ Finishing a shift: Team members finishing a shift must not leave until the work logs are handed over to the team member taking over the shift. Team members should follow up the tasks they have been assigned and provide up to date information to their line manager/supervisor as required. Any risks of delays must be reported to the line manager/supervisor.

➢ Disagreements and Conflicts: alltheteam membersshouldbeopentoeachother’sperspectives and any disagreements that arise within the project team should be negotiated with respect. Team members should provide opinions carefully, when an issue reported to the higher management level is returned with a decision, all the team members should respect and follow the instruction provided by the higher management level.

5.8.3 TEAM VALUES

The core values for the SFS Project team are respect, integrity, cooperation, honesty, open communication and honesty. All the team members must strictly follow the rules, especially when disagreements and conflicts occur during team operation.

60 5.8. GROUND RULES

➢ Meetings: all the project team members have the obligation to attend team meetings as scheduled. In the case of unforeseen circumstances affecting the availability of any team members, the affected team members must inform the team 24 hours before the meeting. The absent team members will be provided with the meeting minutes and are required to subsequently complete the given tasks. The absent team member may be provided with an extension of the due day of the given tasks depending on the situation.

5.8.2 COMMUNICATION

Company policies should be familiarised and understood by all workers since they define the standards that must be followed by everyone to guarantee that company is done efficiently. These policies are available in our people management system, the Integrated Management System (IMS), and may be obtained by contacting the Human Resources department. Some of the ground rules are outlined as below:

➢ Trainer or Buddy System: A trainer or workers that specialise in a certain job or programme within the training plan must be nominated. The trainer might be from outside of John Holland or from within the company. The trainer's job is to make the procedure as simple as possible for all employees while staying true to John Holland's objectives. In order for the employee's personal objectives and John Holland's goals to be linked, the trainer must also recognise the employee's prior accomplishments and future aspirations.

➢ Establish a motivated atmosphere by determining the induction and training requirements.

➢ Off the job lectures, seminars, technical sessions and workshops

The staff training plan is used to improve employees' overall performance at work. Its primary goal is to keep track of and oversee employee performance. The following steps must be addressed in the training plan by the employer:

➢ Training Schedule: John Holland workers benefit from a variety of training programmes tailored to each job position and area of interest. Employees are encouraged to take part in training programmes in order to further their professional development.

➢ Aims and Objectives of theOrganisation: During the training process, John Holland's goals and objectives are presented to employee so that they can relate to them and work towards accomplishing them.

➢ Evaluate the training's success. Throughout the project, there will be two primary types of training: ➢ On the job training, apprentice guidance, graduate programmes, internships and placements.

Performance Review (Team & Individual): Employees will be interviewed on their performance and capacity to adjust to their new roles during performance reviews. This should be a continuous conversation between the employer (management) and the employee. To obtain a more formal approach to the performance evaluation system, the following guidelines must be established: ➢ Examine John Hollands aims and objectives ➢ Individual performance goals and objectives should be aligned with the aims and objectives of the organisation. This should include objectives related to the work description, as well as 'stretch' objectives that allow employees to go beyond their usual tasks and career ambitions.

➢ Training Resources: These are the sources and resources that are made available to employees in order for them to learn about various training programmes. This might be in the form of books or information from John Holland's intraportal system or the internet.

➢ Putting together a training plan ➢ Methods of delivery should be carefully considered.

➢ Tracking Process and Progress: This entails keeping track of the trainer's unique training strategies as well as the results that these tactics produce.

➢ The following are the general strategies for establishing the project's induction and training plan: ➢ Establish a policy and plan for induction and training.

When a new employee joins the project, the project director will provide assistance. Background of the project and its status and specific job responsibilities and expectations are among the elements included in the project advice. Moreover, the introduction of the employee and consultant, a brief summary of the facilities and infrastructure, time reports, attendance, and status meetings are all included in this overview of project processes.

61 5.9. TRAINING PLAN

➢ A fruit basket will be provided by the company for the top 3 performers in the project team.

62 Establish the goal of the performance review and recommended rewards at the completion of the review Organise suitable training for the workers as emphasised throughout the review process The performance review process should include a mix of frequent formal face to face discussions with notes collected throughout the year (at a minimum, bi annually), followed by a full year evaluation. As part of the review process, the employer must: ➢ Ensure that the employee assesses themselves against defined targets Provide a written performance evaluation to the employee Provide rationale for any bad or positive performance results with concrete examples from inside the organisation Introduction to employees and consultants Overview of facilities and infrastructure Overview of Project Procedures, including time reports, attendance, and status meetings

5.10. PERFORMANCE REVIEW & ASSESSMENT

The practise of ensuring quality control is met through monitoring the quality of work produced by subcontractors is critical. The use of performance review will be completed through the use of observation reports and non conformance reports to ensure quality standards may be met. Observation reports are essential for checking the quality of subcontractors' work. It compares the intended and finished work and allows for the latter to be corrected meanwhile non conformance reports are commonly used as a simple formal approach of addressing a deviation from the contract's applicable criteria. This means of performance review and assessment will help in addressing performance of Workscontractors.that are not performed to standard will result in formal notices to subcontractors with subcontractors having to rectify works. It is recommended people on site be provided: ➢ Their roles and responsibilities and understand what is needed from them.

➢ Following the successful completion of the Sydney Football Stadium Redevelopment, a formal banquet will be held to honour all team members, with their family members in attendance.

➢ After the completion of the project, any team member who has completed all allocated work packages within the given time period will be awarded a certificate of appreciation from the CEO. ➢ Team members who have completed their assigned responsibilities will have their pictures taken and included in the company’s website.

➢ Positives and negatives of works completed with detailed feedback ➢ Ensure there is an individual review for employees in which their performance standards can be measured. ➢ MUST understand all ground rules.

5.11. STAFF RECOGNITION & REWARDS PLAN

The project scope does not include monetary rewards for the project team members, hence there are some staff recognition and rewards planned listed below:

➢ All hazardous materials must be stored with extreme caution, and warning labels with noticeable sizes must be displayed on both the material packages and the storage room.

➢ Induction and regular fire drill must be organised for all the employees to attend, to enable staff to use firefighting equipment and evacuate safely through the escape route in the event of a fire.

➢ All the employees are required to complete workplace First Aid & WHS training in their job induction, and will be retrained every 6 months.

John Holland put equity, diversity and inclusion at the heart of the business. We are always committed to promoting fair employment procedures and equal opportunities, as well as creating an inclusive work environment that embraces all cultural and values diversity. Team members for Sydney Football Stadium Redevelopment Project will be selected regardless of their race, gender, nationality or lifestyle choice. Discriminatory behaviours are strictly prohibited in John Holland and severe penalties will be imposed to such behaviour. John Holland is open to recruitment process adjustment and flexible workplace arrangement to support our job applicants and staff. We encourage applicants and staff to contact our HR management team for recruitment process adjustment and working arrangements, to create the most suitable working environment for everyone and support them in thriving and reaching their potential.

➢ WHS management plans will be developed by the SFS Project Management Team and implemented on construction sites.

5.12.2 EQUITY, DIVERSITY & INCLUSION

5.12.3 SAFETY Safety of our employees is of the greatest priority to us at John Holland. Sydney Football Stadium Redevelopment Project has strictly adhered to Work, Health and Safety Act 2011, and developed a Safety Guideline is developed for the project, in order to deliver the project in a safe manner:

The construction management process and resource management process of the Sydney Football Stadium Redevelopment Project must comply with the national and State Codes and Legislations listed below: ➢ National Employment Standards ➢ Fair work Act 2009 ➢ Work Health and Safety Act 2011 ➢ Equal Employment Opportunities ➢ Sex Discrimination Act 1992 ➢ Workers Compensation Act 1987 ➢ Workcover Authority of NSW ➢ Racial Discrimination Act ➢ National Construction Code ➢ Building Code of Australia

63 5.12. COMPLAINCE, EQUITY, DIVERSITY & INCLUSION 5.12.1 COMPLIANCE

➢ All the employees will be provided with a regular updated training manual for all possible hazards occurring on site and in the office. All the onsite employees must have received white card and are wearing Personal Protective Equipment appropriately.

6.2. PROCUREMENT PROCESS DIAGRAM

64 PROJECT DELIVERY SYSTEM & MANAGEMENTPROCUREMENTPLAN 6.1. PROCUREMENT MANAGEMENT PLAN

Furthermore, Traditional (Design Bid Build), Design & Construct (D&C), Construction management (CM), and Guaranteed Maximum Price are the four basic procurement methods (GMP). It is critical to weigh the benefits and drawbacks of each of these tactics. For the Sydney Football Stadium, it was seen fit to choose the classic (Design Bid Build) procurement method. This strategy was chosen since it assures that the design is designed with the client's best interests in mind. This is especially crucial in the case of the Sydney Football Stadium, which is intended to become a national monument that will draw not just Australians but also worldwide tourists. Lastly, putting the project up to bid in the open market (with all bidders having access to the required drawings and documents) ensures competitive bidding. Following the award of the contract, it is critical to have a sound procurement management strategy in place to guarantee that the project is completed on time and within budget.

The procurement process of the SFS starts with the owner developing the scope of works, identifying work packages, goods and services, and quality standards with expert judgements. This process is followed by drafting the Request for Proposal (RFP) which is a document that provides a standardised and structured method of obtaining information and pricing from the vendors. This enables the procurement team to ask vendors specific and detailed questions about their products, services and business. This allows for better comparison of supplier proposals and capabilities.

In the construction industry, there are several techniques for procuring building projects to meet the unique objectives of the client. The selection of a technique is critical to the success of the project delivery. Project methodology is frequently an in depth and complex process that necessitates the participation of the whole project team in order to properly integrate the client's objectives and requirements with the selected procurement method. This necessitates integrated communication between: ➢ The commercial manager, who oversees the head contract provisions ➢ The construction manager, who manages constructability ➢ The contracts manager, who manages procurement delivery. Thus, the procurement method is often one of the first issues to be decided on in a project, and subsequent items are chosen from this phase through either tendering early on within the project or through ECI’s (early contractor investigations).

A meeting will be held with the suppliers to discuss the scope of works, identify resource quality requirements and about site visits. The scope of works will be updated following the meeting minutes and the final RFP will be sent to all sellers. The vendors’ proposals and pricing will be assessed with the evaluation criteria developed by the team in Section 6.6 of the procurement management plan. Negotiations with the successful vendor will take place and the contract is awarded. The successful seller will help deliver the SFS Redevelopment project and regular record keeping is to be undertaken.

The following flowchart summarises the procurement process:

65

66 6.3. DESIGNATED RESPONSIBLE ORGANISATION (DRO) LOG OR PACKAGE LIST The procurement information table template for SFS Redevelopment Project is provided below. The procurement information table (or designated responsible organisation log) records detailed information of each procurement item, and needs to be updated by the procurement manager on a regular basis.

The quantitative analysis' findings may be adequate to make a decision based on the most cost effective technique. Occasionally, qualitative analysis is used to address any problems that a corporation cannot quantify precisely. Lack of in house knowledge, modest volume needs, a desire for multiple sources, and the fact that the item may not be vital to the firm's strategy are all factors that may affect a firm's choice to acquire a product rather than make it itself. If a company has the option to engage with a company that has successfully offered outsourced services in the past and can maintain a long term relationship, it may give it more thought. Furthermore, current idle manufacturing capacity, greater quality control, or proprietary technology that has to be protected may all influence a company's decision to manufacture an item in house. Concerns about the supplier's reliability may also be considered, especially if the product in question is vital to typical corporate operations. If a long term agreement is required, the company should also assess if the supplier can provide it. METHODS CONTRACT TYPE SELECTION

67 6.4. HIRE OR BUY ANALYSIS / MAKE OR BUY ANALYSIS

&

A make or buy analysis is one that involves deciding whether to manufacture a product in house or to acquire it from a third party vendor. A make or buy decision contrasts the costs and advantages of creating a required item or service in house vs the costs and benefits of engaging an outside provider for the resources in question.

6.5. PROCUREMENT

Project Delivery is a thorough process that involves the planning, design, and construction of a building facility or other sort of project. The Sydney Football Stadium will implement the use of design bid build (DBB) for the delivery method. DBB is when the developer hires a designer/architect and then after the design plans are done, a number of contractors will bid according to the drawings plans and specifications. The traditional method (DBB) is also a common one in Australia due to the fact that Architect and Contractor are usually two different firms, in which in the Sydney Football Stadium, they are COX Architecture and John Holland, respectively. One of the advantages of implementing this systemisthattheprojectdeveloperhasmoreflexibilityandcontrolovertheprojectcost.Thisisbecause thecontractorwillbidaccordingtotheprojectdeveloper’sprice.Anotheradvantageisthatnoconfusion will occur during the construction phase by the contractor as the design/drawings plans are finalised prior to the bid phase. If the developer feels something needs to be changed, they have the ability to make changes without worrying starting from the beginning. On the other hand, the cost will not be a fixed price as changes/variations occur. Since the design was completed before the contractor came to bid, the contractor did not have the opportunity to discuss with the architect during the design phase about the buildability and cost efficiency. It might lead to project delay if an issue between architect and contractor happens, in which the project developer needs to solve that problem.

Procurement Methods consist of: Project Delivery Method

To effectively evaluate prices, a corporation must take into account all aspectsofitemprocurementandstoragevsmakingthethingsin house,whichmayincludethepurchase of new equipment as well as storage fees. When it comes to in house manufacturing, costs such as the acquisition and maintenance of any production equipment, as well as the cost of production materials, must be included in. The additional labour required to produce the items, which can take the form of salaries and benefits, storage needs within the site, overall holding costs, and the proper disposal of any leftovers or by products from the manufacturing process can all be included in the product's manufacturing costs. The price of the goods itself, any shipping or importing fees, and any relevant sales tax charges must all be considered when acquiring things from external vendors. In addition, the corporation must account for the costs of storing the incoming product as well as the labour costs connected with receiving the products into inventory. Signing any contracts with suppliers that require the organisation to be locked in to particular arrangements for a set length of time is also part of it.

The Sydney football stadium procurement requires that the best vendor be chosen to ensure the most value for money, this is done through evaluating tender documents and putting these contracts under a selection criteria. The source selection criteria includes a set of qualities that a seller must achieve or exceed in order to be considered for a contract. Source selection criteria are frequently included in procurement documents under project management. These standards are put in place in order to find the best vendor, in order to obtain efficient procurement outcomes that positively impact the speed, quality, and cost of delivery schedules, suppliers delivering goods and services must adhere to strict in

Contract Price type will arrange the payment of the project delivered by the contractor. The Sydney Football Stadium will implement the use of lump sum contract price type. Lump sum refers to a fixed total price until the completion of the project without any price fluctuation. This type of contract price type is suitable when the scope of work and project schedule are clear and project plans are finalised.

the nsw guidelines for projects, if deemed eligible the bidder will be evaluated upon: ➢ Experience in previous commercial projects ➢ Contract price competitiveness ➢ Previous schedule failures with other projects ➢ Quality failures in other projects ➢ Experience of team members ➢ Workforce composition ➢ Industry reputation ➢ The understanding of the project requirements within the scope of work ➢ Company sourcing strategies for equipment plant and materials 6.7. PROCUREMENT METRICS TO EVALUATE & SELECT SELLERS, VENDORS OR SUBCONTRACTORS An appropriate selection and evaluation strategy is required to identify suppliers who meet the company's overall strategic requirements. A true core value evaluation method considers the following criteria: quality, pricing, service, and certification criteria, among others. Assigned weighting to each criterion Criterion Weighting Track record 25% Skills and experience of staff 25% Industry reputation 20% Extent of risk 15% Degree of innovation 10% Willingness to cooperate 5%

68

6.6.

Inrequirements.orderforabidder to enter they must check eligibility status and follow all details as stated

The advantages of this method definitely will pay within the project budgeted so it is beneficial for the developer. In the point of view of the contractor, they will not require to calculate material and labour cost. However, it gives a high risk to the contractor because if the project is going over budget, the contractor will pay for that ‘over’ amount. Another common disadvantage for this method is that the contractor might use a lower quality material instead of using the premium one to get more profit. SOURCE SELECTION CRITERIA

Contract Price Type

In this process, procurement relationships are managed, contract performances are tracked, contract changes and corrections are made when necessary. It is carried out throughout the delivery of SFS. Monitoring and controlling procurement is critical for this project due to the following reasons: ➢ It ensures that contracting parties on both ends receive the benefits of the contract. ➢ Defends each contracting party's rights ➢ It ensures that all parties in the contract fulfils their contractual duties. ➢ It ensures that all standards are met in accordance with the contract.

The management of contracts with sellers of goods and services is known as contract administration. When monitoring and controlling a contract, the assigned contact management team must adhere to the terms and conditions as well as document and agree on any changes that occur during the delivery of the project. The objective of contract administration is to maximise performance while minimising risk for this project. This process begins when the contract is awarded/signed and ends after the defect liability period has expired and any bank guarantees or retention funds have been refunded (if applicable) for the SFS Redevelopment. MONITORING & CONTROLLING PROCUREMENT

69 Criterion Weighting Offer 1 Offer 2 Offer 3 Score scoreWeighted Score scoreWeighted Score scoreWeighted Track record 25% Skills and experience of staff 25% reputationIndustry 20% Extent of risk 15% Degree of innovation 10% Willingness to cooperate 5% To calculate weighted scores multiplying the weighting factor by the rating for each proposal for each Aftercriterionthe following evaluation the highest rated company will be given the opportunity to be invited to the project. This use of evaluation allows for a fair evaluation between select sellers, vendors or subcontractors. 6.8. PROCUREMENT CONTROLLING PROCESS & CONTRACT ADMINISTRATION 6.8.1 CONTRACT ADMINISTRATION

The vendor's performance is evaluated objectively against pre determined and agreed upon criteria in the contract's terms and conditions. Effective techniques for monitoring performance must be used and this includes direct monitoring by the assigned procurement team, granting them more control over this process. Another method is regular reporting by the vendors, however, the accuracy and dependability of the information provided will be audited on a regular basis.

6.8.2

Payments to the suppliers will take place after an authorised member of the project team certifies that their work is satisfactory and meets the contract requirements. All payments should be made and documented in accordance with the contract's terms and conditions.

Contract change control system

70 6.8.3 TOOLS & TECHNIQUES Procurement Performance Review Meetings

All changes to the project management contracts are collected, tracked, and communicated using this system. Contracts will frequently include clauses that allow for revisions or addition of new items or works. To maintain effective contract management, the SFS procurement team is required to record contract changes that might have an impact on the entire project scope and including the project requirements. Additionally, documentations, dispute resolution, tracking systems, and approval levels are all involved in authorising the changes.

This meeting will be held on a monthly basis between key stakeholders within the company’s procurement and contract team, and the vendor’s management team. The topics that will be discussed in the progress review meeting includes performance trends, upcoming events or milestones stated in contracts, proposed recommendations for present or anticipated problems and other issues affecting contract operations. Inspections and Audits Inspections will be undertaken to ensure that the goods and services supplied by the seller’s meet the contract’s requirements. Supplier performance spot checks may be announced or unannounced in advance. However, unannounced spot checks will not be relied upon as it can harm the relationships between the company and the vendors. This will be stated in the terms and conditions in the contract.

Progress payment system

71 6.9. CLAIM MANAGEMENT Payments for the SFSRedevelopment Project will bescheduledandcompletedinaccordance withthe Building and ConstructionIndustry(Securityof Payment) Act of 1999. (NSW). SFS Redevelopment will provide a payment schedule for each contract signed with subcontractors (template provided below). The proposed payment schedule will be confirmed with the subcontractor, and payments will be made in accordance with the agreed upon payment schedule.

72

Payment claim management process for Sydney Football Redevelopment Project is provided below:

Once the subcontractor has completed the tasks specified in the contract and has reached the payment claim milestone, the subcontractor must submit the completion report to the construction manager before submitting the payment claim. The construction manager will arrange for a site inspection to ensure that the construction tasks are completed in accordance with the standards and will sign off on the report.

To claim payments for completed work, the subcontractor must complete the payment claim form shown below and email to the SFS Procurement Management Team. The signed completion report as well as a payment invoice for the claim specifying the amount claimed and the total contract price must also be attached to the submission. Once the payment claim request is received by the procurement team, a confirmation email will be sent to the subcontractor; if the subcontractor has not received the confirmation email within 3business days, the subcontractor is responsibleto resend the payment claim and notify the procurement team by phone call.

Step 1: Construction Tasks completed with Construction Manager signed off

Step 2: Payment claim form completed by subcontractors and submit to SFS Procurement Management Team

Step 3: Procurement Management Team to review the payment claim made by the subcontractor

The procurement Management Team will make the approve or deny decision on the claim within 15 days of its submission and notify the subcontractor ofthe result. If theclaim is denied, the subcontractor will need to follow the instruction provided by the procurement team and resubmit the payment claim.

6.10. PROCUREMENT CLOSING PROCESS

Step 4: Procurement Management Team approve or deny payment claim made by subcontractor

As indicated in the construction and post construction stages of the Procurement control section. The following will be carried out by the general contractor: ➢ Technical data sheets (according to the architect's criteria, R10 Slip Rating), manufacturer's warranties ➢ Built ins ➢ Customised Operations and Maintenance Manuals developed by the Head Contractor.

➢ High quality sign off documents that correspond to the client’s design objective

Once the payment claim has been approved, the procurement team will pay the subcontractor using the designated payment method. The payment will be made within 20 days of the payment claim being submitted to the procurement team by the subcontractor.

Step 5: Payment made to subcontractor

73

Depending on the complexity of the task being claimed, the review process will take 3 to 15 days.

To confirm the subcontractor's eligibility for the submitted payment claim, the Procurement Management Team will refer to the issued payment schedule. Confirmation from the construction manager is also required to ensure that the tasks were completed correctly and to the quality standards.

Within 14 days of receiving the contract, John Holland will submit the Project Plan to the Contract Administrator (CA). We will meet with the CA throughout this period to discuss, collaborate, and coordinate our preparations to ensure that any client requirements are satisfied. This will give the CA 14 days to examine the Project Plan and, if not rejected, allow John Holland to immediately begin the Contractor's Activities to which the Project Plan relates.

7.1.2 REVIEWING, AUDITING & UPDATING PLANS

7.2. JOHN HOLLAND COMMITMENTS & POLICIES

The National Greenhouse and Energy Reporting Act of 2007 mandates the consolidated entity to disclose its yearly glasshouse gas emissions and energy usage. The consolidated organisation has put in place systems and procedures to gather and calculate the relevant data, and it files its report to the Clean Energy Regulator every year.

74

To evaluate the efficacy of environmental procedures, regular environmental audits are scheduled and executed by people independent of operations and third party auditors. Environmental concerns and their potential implications on operations, regulatory compliance, and the efficacy of established environmental controls are all examined during the audits. Senior management is notified of the items identified for actions and improvements, and each issue is handled and resolved.

The John Holland Governance, Compliance & Audit Committee who reviews and amends the Code, will also be responsible for:

At each audit, the scope of certification is evaluated to verify that it remains current and thorough. Environmental events, non compliances, infringements, and complaints are all covered in monthly reports produced by all project activities. Issues reported are kept on file until they are declared corrected and/or addressed. Every quarter, an Environmental Compliance Report is produced, signed by the Chief Executive Officer, and presented to the Board of Directors. John Holland Group Pty Ltd and its controlled businesses have never been convicted of an environmental crime.

7.1. AUTHORISATION 7.1.1

John Holland is committed to “Transforming Lives”, we believe in improving the quality of living and embracing challenges to make a difference anywhere. Redeveloping the Sydney Football Stadium is a great opportunity to achieve this core value. Our focus is on what we do and our purpose unlike other traditional infrastructure companies who focus on what they do and the method of carrying out their activities. We give careful consideration to what we do and how it affects communities. We are in it for the long haul, pushing limits and innovating, gaining trust through our actions and projects including this project that we are working on.

PROJECT QUALITY PLAN PLAN SUBMISSION & APPROVAL

MANAGEMENT

Our Code serves as a guide for our everyday work and explains how to put our commitment to uphold proper and ethical business standards into effect. The Code is more than just a set of regulations. It urges our employees to pause and think of what's right, to weigh their options, and make wise decisions that are consistent with our Code's spirit and meaning. Our code of conduct are consistent with the China Communications Construction Company Ltd Code of Conduct and is based on our beliefs, policies, processes, and applicable laws.

At JohnHollandspecificqualityobjectiveshavebeenput inplacetoensurethat allAustralianstandards can be met and that we can leave behind quality work for future generations. The Sydney football stadium redevelopment plan is an opportunity to highlight the motto we have “we’re up for the challenge of improving lives”. At John Holland we set a target of creating an atmosphere that encourages great performance and produces the results we want in all of the markets and industries where we operate.

7.4. PROJECT SPECIFIC (QA) PROCESS Quality Assurance is a systematic process of verifying whether the work packages fulfils the defined requirements. This Process enables the quality management team to identify which part of the quality plan has been executed for the project. It includes a checklist and project quality audits to determine deviations from what has been planned into the quality plan.

The QA Process is summarised in the following diagram:

75 ➢ Monitoring potential violations of our Code ➢ Identifying right courses of actions to correct breaches. ➢ Monitoring the execution of such measures. ➢ Identifying enhancements or changes to the ethical practices and compliance frameworks at John Holland. All reports of Code violations, whether known or reasonably suspected, shall be investigated and dealt with. Disciplinary action may be taken if John Holland approves after investigations, this includes the following: ➢ A discussion with a manager about expected behaviours ➢ Verbal or written warning. ➢ Counselling. ➢ Changing responsibilities ➢ Employment suspension or termination

7.3. JOHN HOLLAND OBJECTIVES & TARGETS

The Quality Management team have developed a QA plan that includes quality auditing and analysis for planned activities and an example is shown below in table:

Conformance to CPM and proposed deliverymethodsand quality. Audit of project progress and updates, record keeping, and communications. Manager.Construction Fortnightly stage to specifications and standards. Audits and site inspections. Engineers.Site/Project As specified in the standards. Project Closure Phase Conformance to requirements stated in contracts. Monitor the completion, ensure that there is completeness in all records and documentations, and project performance assessment. Construction and Project Manager. At project.handovercompletionpracticalandof

7.4.1 QUALITY ASSURANCE TOOLS & TECHNQIUES

7.5.

76 Sydney Football Stadium Redevelopment Project Quality Assurance QA Processes Quality Standards of Deliverables QA of Planned Activities Responsibilities Frequency InitiationProject phase Conformance to requirementscontract on pre construction works Audit of project design, drawings, budget, legal parameters and resources. Design Manager and Manager.Construction At thebeginning of every project phase. phaseExecutionProject

Project

The Sydney Football Stadium Redevelopment Project have adopted the following two techniques for QA: Quality Audits: In this process, internal or external auditors will undertake an unbiased examination known as a quality audit and report it to the project stakeholders. The quality audit will be done on a monthly basis or on as needed basis depending on the project phase. The audit is a systematic examination of quality management operations with the goal of identifying good practises as well as lessons gained that may be applied to current or future projects similar to the Sydney Football Stadium. It ensures that the activities executed and quality protocols conform to the stakeholders requirements. Corrective actions can then be identified in the Quality Control Section. Process Analysis: This technique is employed to identify areas in the project that need to be improved that are outlined in the process improvement plan. An important tool in the process analysis is the Root cause analysis and the purpose is to determine what has happened, the reasons and causes, and the preventative actions. During the project delivery, it is not permissible to deal with unqualified quality or problems without authorisation. When issues are discovered, the project manager or quality manager must be notified as soon as possible and a meeting to be held to develop a solution. SUBCONTRACTOR QC PROCESS Quality Control is a process to ensure that the products delivered are acceptable and in accordance with certain acceptance criteria. The quality control planning is including: ➢ Overview of the project details including scopes, activities and deadlines Organisational chart Team member’s responsibilities

Phaseapprovals Conformance

77 ➢ Person responsible for each scope of work ➢ Supplier standards ➢ Testing ➢ Performance standards ➢ Acceptance criteria ➢ Deliverables ➢ Audits ➢ Corrective actions ➢ Monitoring project processes The purpose of quality control in this project is to closely monitor the process of each scope of work to prevent any defects occurring and make corrective actions. 7.5.1 QUALITY CONTROL TOOLS & TECHIQUES

There are Seven Basic Quality Tools: Check Sheet Check sheets are basic forms with specific layouts that might assist the user in methodically recording data in a business. The frequency of certain events during a data collecting period is "collected and tabulated" on the check sheet. They provide a "consistent, effective, and cost efficient technique" that may be used in quality assurance audits to review and follow the stages in a process. They also assist the user in organizing the information for subsequent use. The major benefits of check sheets are that they are simple to use and comprehend, and that they may provide a clear picture of the organization's position and condition. They are useful and strong instruments for identifying common issues, but they lack the capacity to assess quality issues in the workplace. There are numerous sorts of check sheets, with three primary ones being: Defect location check sheets, tally check sheets, and defect cause check sheets.

78

The histogram is an excellent tool for describing the frequency distribution of observed values of a variable. It's a sort of bar chart that shows the distribution of data and the degree of variation within a process, as well as both attribute and variable data of a product or process. It shows the various central tendency measurements (mean, mode, and average). It should be well designed so that people involved in the operating process may simply use and comprehend it. A histogram can also be used to study and determine the underlying distribution of the variable under investigation.

Histogram

Pareto Analysis

Fishbone Diagram

The cause and effect diagram is a problem solving tool that examines and analyses all of the possible or real causes that lead to a single consequence in a methodical manner. By "collecting and organizing the various reasons, achieving a shared understanding of the problem, revealing gaps in current information, prioritizing the most probable causes, and investigating each cause," this diagram can aid in problem solving efforts.

79

A Pareto chart is a form of histogram that may be used to quickly identify and prioritize quality issues, conditions, and causes within an organization. It is, on the other hand, a sort of bar chart that displays the relative significance of variables in decreasing order from the chart's left to right side. The purpose of a Pareto chart is to determine the various types of "nonconformity" based on data figures, maintenance data, repair data, parts scrap rates, and other sources. In addition, a Pareto chart may be used to produce a mean for investigating quality improvement and efficiency, such as "material waste, energy conservation, safety concerns, cost savings," and so on.

A flowchart is a diagrammatic representation that uses a series of symbols to represent the steps in a process or action. A flowchart, on the other hand, depicts a graphic that includes the inputs, activities, decision points, and outputsfor easy use and comprehension of the overall goal during the process. This chart, as a problem solving tool, may be used to carefully discover and evaluate sections or points of process that may have had potential difficulties by "documenting" and describing an operation, making it extremely valuable in locating and improving quality in processes.

Scatter Diagram

80

Scatterdiagramisaneffectiveinstrumentfordrawingthedistributionofinformationintwodimensions, which aids in detecting and analysing pattern relationships between two quality and compliance variables (as an independent variable and a dependent variable), as well as determining whether there is a relationship between them, and if so, whether the relationship is weak, strong, positive, or negative. The correlation may disclose the sources of a problem by the form of the scatter diagram, which frequently reveals the degree and direction of link between two variables. In regression modeling, scatter diagrams are quite useful. The scatter diagram can show whether of the following correlations exists between two variables: a) There is a positive correlation b) There is a negative correlation c) There is no correlation Flowchart

Control Chart Control charts are a chart that shows how much and what kind of variation there is in a process over time. It may also sketch and describe what is happening during the procedure. As a result, it is critical to use a control chart to watch and monitor processes that are under "statistical control" (no quality issues) according to the samplings or samplings that are between upper control limit (UCL) and lower control limit (LCL). Because "statistical control" does not exist between UCL and LCL, it indicates that the process is out of control. Control may then be used to identify the sources of quality problems. This diagram may be used to estimate "parameters" and "decrease variability" in a process. The fundamental goal of a control chart is to avoid process problems. It is highly important for many organizations and sectors since unsatisfactory products or services are more expensive than preventing them with tools such as control charts.

81

The suitable tools and techniques to measure the quality control in the Sydney Football Stadium Redevelopment Project are check sheet, histogram, flowchart, and fishbone diagram. An example of a check sheet would be in a situation when it is going to pour slab on ground, the contractor is required to do a check sheet prior to that activity to check whether there is a misplacement of steel. Histogram is required to evaluate the relation between staffs’ working hours and defect frequency, therefore the contractorwill cometosolve theissue. Aflowchart will represent the stepsrequiredtocheckthequality of each work activity. In addition, a fishbone diagram will be implemented when a defect is found and then analyse the root problems. PROCESS

Thecalibrationofequipmentisregardedasacritical techniqueinqualitycontrol.It assurestheaccuracy and effectiveness of all measurement and test equipment used in the design, production, and testing of components, in process subcomponents, final products, and devices. The process of testing and recording the correctness of all measuring, testing, and monitoring equipment is referred to as a calibrated equipment method. It specifies how calibration activities should be carried out, as well as who is responsible for each job and any other requirements or constraints that may apply to the calibration. It is frequently required to have calibrated inspection and testing equipment in order to ensure product and process compliance. This implies that all measuring equipment should be verified for accuracy on a regular basis, and tolerances should be compared to any appropriate reference standards or measures to verify that the measurements collected are correct. The method for calibrated equipment contains information such as the frequency of calibrations and who is responsible for doing them. It also contains any additional calibration related information or criteria that were agreed upon when the equipment was purchased. The ISO 9001 hasbecome the standard for this procedure to ensure the accuracy of test and measurement. QUALITY PLANS & STANDARDS

➢ Oversee the entire project to analyse and manage potential project risks that may occur and eliminate them.

➢ A thorough understanding of the scope of work pertaining to design tasks.

Project Director / Manager: ➢ Planning organising and orchestrating the completion of tasks.

7.7.

82

➢ Working with the project manager to establish a precise schedule of design deliverables

7.7.1 ROLES & RESPONSIBILTIES

➢ Reduce cost while maximising efficiency as to have increased revenue.

➢ React to problems that may arise on site with solutions and liaise with site team on how problems can be quickly fixed to ensure project parameters are met.

7.6. EQUIPMENT CALIBRATION

➢ Ensure all subcontractors understand their roles and responsibilities and supervise them to ensure they are delivering to the desired specifications/plans.

Design Manager: The Design Manager is in charge of overseeing the design process to ensure that all design papers are generated to the appropriate standards, on time, and that the relevant designs meet RP's safety, quality, and risk management criteria while being cost efficient. The following are their responsibilities:

➢ Ensure tasks are on time and within the budget.

➢ Manage reports and necessary documentation so all legal parameters are met.

➢ Engineers, architects, and other specialised or technical trade workers can be consulted with.

➢ Design Packages are created.

Commercial Manager: The Commercial Manager (also known as the Budget Officer or Fiscal Officer) is in charge of cost management, procurement, site administration, payroll, insurance, office support, and Contract Administration. Their role includes: ➢ Working with the design manager to ensure that proper cost planning is conducted during the design phase to guarantee cost efficient design solutions are generated for all project aspects within the specified Target Price.

➢ Putting in place a coordinated work programme for each location

➢ Examining, verifying, and accepting design outputs (calculations, drawings, specifications, and so on) before they are released for construction.

➢ Creating proposals and tenders for contract work

➢ Local governments are organising construction inspections.

➢ Upper management should be informed of your cost projections.

➢ Examining the complete project to estimate expenses.

➢ Preparing reports that describe all of the expenses associated with a project.

➢ Supervising the work of subcontractors and ensuring that it is completed to a high quality.

➢ Negotiating with all parties involved, including building owners, subcontractors, and property developers, to guarantee that all projects are completed on time and on budget.

➢ Is in charge of asking Lendlease's finance board for any budget transfers.

Cost Estimator: An estimator is in charge of attempting to determine the cost of a project. They are in charge of determining each and every expense associated with a project including: ➢ Examining a project's labour, material, and time needs.

➢ Examining the project's needs from the perspective of the client.

➢ Identifying technical solutions that allow programme and/or cost advantages to be realised while still meeting RP's health and safety, quality, and environmental risk management standards.

➢ Preparing proposals with the help of the sales staff.

➢ Assuring the project's financial viability ➢ Obtaining the necessary permits ➢ Constantly reviewing, analysing, and assessing the budget process, including using computer programmes (frequently updating and keeping financial data/reports).

Construction Manager: ➢ Ensuring all labour resources are coordinated ➢ Arranging for building supplies and equipment to be ordered and delivered.

➢ Incorporating cost information into the company's database.

➢ Observing the discrepancies between the estimated and real costs.

➢ Ensuring the effectiveness of the claim/variation system.

➢ Assisting the Project Manager with cost/expenditure forecasts so that financial reports may be developed. ➢ Keeping the financial database up to date and under control.

83

➢ The Client's assessment of design papers and design certifications.

➢ Ensure that supply/subcontract agreements, claims, and payments are completed in accordance with established procedures. ➢ Keeping track of the project's accounting and reporting system.

➢ On a business level, establishing and maintaining partnerships with subcontractors.

➢ Ensure projects are completed on time and within the specified budget.

Contracts Administrator:

➢ Health and safety regulations and best practises are taught to employees.

➢ Making paperwork for assessments, incident and accident reports, and health and safety guidelines. ➢ Management, OSHA, and other regulatory authorities will be informed.

➢ Develop engineering calculations, diagrams and technical reports in relation to the project.

➢ To guarantee that requirements are followed, additional health and safety protocols and measures are being implemented.

➢ Present analysis results and project solutions to technical management, senior leaders and key stakeholders as necessary.

Contracts Manager: ➢ Contracts must be written, analysed, negotiated, and agreed upon.

➢ Assist in contract negotiations by acting as a single point of contact. ➢ Manage communication, paperwork, and contract records.

➢ Obtain advice on price, business requirements and limitations, and delivery dates from internal subject matter experts.

EHS Manager: EHS coordinators seek to instil a safety culture in their businesses. They put in place procedures, policies, and evaluations to guarantee their firm follows all federal and internal health and safety regulations. Responsibilities include: ➢ Meetings with management to identify EHS goals and objectives.

➢ Managing contract risks and updating and approving requests for contract changes to fulfil organisational commitments.Itisthecontractadministrator'sresponsibilitytoevaluaterequests for contract modifications, which may be rejected; complaints must be handled appropriately under the supervision of senior managers.

➢ Employee actions and operational procedures are being monitored.

➢ Creating and submitting health and safety compliance paperwork to the appropriate authorities.

➢ Monitoring performance and resolving non performance under the supervision of the project manager and the site manager to ensure that work is completed on time and at the highest possible level.

➢ Hygiene, health, and safety risks require answers and intervention techniques.

➢ Keeping up with the latest environmental, health, and safety trends, policies, laws, and best practises. Project Engineer: ➢ Prepare plans with accurate drawings consisting of project specifications and cost estimates. ➢ Design and execute engineering experiments to create workable and effective solutions.

84

➢ Establishing and sustaining connections with stakeholders and suppliers is important because collaboration reduces risk and allows the contract's value to be maximised. As a result, construction is efficient and productive, with continual communication assisting in the identification and management of any possible dangers.

➢ Ensuring that all stakeholders, workers, and contractors involved understand and comply with contractual requirements and clauses in order to inform all of what is expected of them.

➢ Complete daily requirements such as technical and regulatory documenting.

➢ Inspections and hazard identification, as well as EHS infractions.

➢ After patent defects have been rectified, changes to the contract sum must have been agreed upon, and all claims must have been settled, certificates of practical completion and final certificate of competition will be issued.

➢ Reporting on a daily and monthly basis.

➢ Internal stakeholders should be kept informed.

➢ Before any high risk work activity is carried out on site, Safe Work Method Statements must be prepared.

➢ Working with internal departments and external stakeholders to coordinate project timeframes.

➢ Recommending steps to keep projects on track and under budget.

➢ Assume managerial responsibility for health and safety, quality, and the environment.

➢ Keep track of and implement statutory safety standards, rules, and regulations. QUALITY

➢ Maintaining and documenting project scheduling methods. Foreman: Supervisors are in charge of coordinating and supervising the work of employees under their supervision, as well as organising and planning the effective completion of certain tasks by acquiring the required information, equipment, tools, and people. They report to the Site Manager and have a variety of responsibilities, including: ➢ Attending process planning meetings before to the start of the project to discuss the work's execution.

7.7.2

STANDARDS

➢ Manage contract terminations, such as renewals, cancellations, and renegotiations.

It is vital that the construction of the Sydney Football stadium be built to the Australian standards and Theseregulations.standards and regulations can be found at https://www.standards.org.au/

85

Site Manager: ➢ Overseeing everyday activities on site, such as material deliveries, and ensuring the safety of all equipment. ➢ Managing onsite issues ➢ Assuring that every work satisfies the client's quality expectations as well as Australian requirements

➢ Work with the Site Manager, Project Engineers, and EHS Managers/Coordinators to communicate and collaborate. ➢ Utilise collaboration and tight supervision to achieve optimal productivity and quality.

➢ Collaboration with architects, engineers, surveyors, and planners.

➢ Performing performance evaluations and generating project status reports.

➢ Identify and resolve contract related concerns both internally and outside.

➢ Putting together programmes ➢ Ensure that all members of the team on site adhere to the WHS guidelines.

➢ Timelines and deadlines for projects are being tracked.

➢ Subcontractors and visitors to the site are given inductions.

➢ Updates and modifications to project timelines are accommodated.

➢ Identifying hazards and taking necessary action to minimise or reduce their impact on the building process. Project Scheduler / Planner: ➢ Setting of assignments, tasks, and subtasks with the help of project managers and technical specialists. ➢ Creating, deploying, and maintaining an efficient schedule management system.

➢ Identifying possible project schedule delays and allowing timely action.

➢ Project timeframes and deadlines are communicated to all parties.

Along with these standards technical requirements specific to the stadium must be met. These technical requirements include: ➢ An emergency exit plan with emergency exit conforming to Australian standards ➢ General access security at access points ➢ Emergency service access ➢ Fire prevention ➢ A risk assessment plan ➢ Exact field of play dimensions ➢ A playing surface of either natural grass or FIFA approved artificial grass. All requirements must conform to Australian standards. The use of pre award meetings along with terms and conditions within contacts will be a support in creating a team wide understanding on the quality standards required within the construction of the stadium.

Followinganydeviationfromthedesired quality set forthinthecontractsand Australianstandardsfield deficiency reports (FDRs), contract violation notices and submittals will be used to rectify any quality deviations. Following the seven basic quality tools, procedures will be able to be identified and Fieldrectified.deficiency reports are a formal written report used to identify deficiencies within a contract and helps prevent quality deficiencies by writing resolutions, showing cause of discrepancy and preventative measures. This can then be sent to subcontractors to allow them to rectify their work so that it conforms with the set standards set out. This will also typically be sent with contract violation notices and submittals to ensure that there is a paper trail of evidence from companies not conforming to the standards set out in the contract. Companies not found complying will typically pay a cost of non conformance. This cost of non conformance includes internal and external failures. Internal fails are costs incurred before the release of the stadium which includes rework and scrap whereas external failures occur after the stadium is released and include warranty work, liabilities and lost business.

The process of monitoring the quality of work performed by subcontractors is key to ensure quality control is met. This can be done through: ➢ Observation reports ➢ Non conformance reports

Quality metrics for Sydney Football Redevelopment Project are the measures developed based on the quality standards established by the SFS project management team, to evaluate whether the project deliverables achieve the project’s quality requirements. Quality metrics will be used to measure standards for: ➢ Project construction process

Observation reports are vital to monitoring the quality of works completed by subcontractors. It compares the planned vs actual work completed and allows for the said work to be rectified. Non conformance reports are typically used as a just formal means of addressing the deviation from the appropriate standards set forth in the contract.

7.7.5 QUALITY METRICS

86

7.7.3 PROCESSES

7.7.4 PROCEDURES

87 ➢ Functionality of the products ➢ Project deliverables ➢ Regulatory compliance requirements ➢ Project management performance ➢ Documentation ➢ Testing process and results Quality metrics for SFS Redevelopment Project are explained in diagram below: Data required for calculation of relevant quality metrics will be collected through site investigations and sample testing The data will be documented using the Quality Metrics Check Log provided below, and compare with the standards:

88 7.7.6 CHECKLISTS Quality checklist is designed to complete before completion and handover of the project, to evaluate whether relevant quality standards are met by the project deliverables. It also ensures the project quality metrics are reviewed by the project management team regularly, and all the quality control tools, systems and techniques are correctly in place and utilised for the quality management process. Quality checklist templates for both the overall project as well as individual work package are provided as below:

89

90 7.8. INSPECTION / CHECKLIST

In order to assure quality assurance,it is keythat inspections and a checklist be carried out. This ensures all workshavebeencorrectly observedasin the observationreports and all non compliance being listed so that rectifications can be carried out. Through the use of hold points all contractors will need to ensure their works are up to standard or risk non conformance. The hold point is a mandatory verification point after which work cannot continue without the approval of the specified authority. This will typically be done during set project completion milestones typically every1to 2weeks to ensurethat all works areconforming toall Australianstandards andwill be carried out by a private certifier.

91 PROJECT RISK MANAGEMENT PLAN 8.1. OVERVIEW

Project risk management's primary goals are to improve the possibility and impact of positive occurrences or opportunities while reducing the likelihood and impact of negative events or threats to the project. The creation of the Sydney football stadium will have risks which must be evaluated and combatted. The risk management book with ISO 31000 demonstrates the guidelines into which a framework can be possessed into managing risk. The SFS Project Risk Management plan is developed in accordance with ISO 31000 and has referred to historical data and lessons learned from other similar projects, aiming to identify and minimise the effects of risks in the Sydney football stadium

development 8.2. RISK MANAGEMENT METHODOLOGY

The process of risk management for SFS Redevelopment Project contains five phases, as demonstrated as below. Potential risks of the project will be identified firstly using historical data from similar projects, as well as local expert judgments and checklist analysis. The identified risks will be recorded intheriskregister,andqualitativeanalysisandquantitativeanalysiswill beperformedusingprobability and impact matrix (for qualitative analysis) and Monte Carlo Analysis (for quantitative analysis). Risk responseplanwillthenbedeveloped,andresponsestrategiesforeachidentifiedriskwill bedetermined. The risk response plan will be implemented during the risk monitoring and controlling process, where the identified risks will be monitored and new risks will be identified using tools such as Variance and Trend Analysis, Meetings and Risk Workshops. Each of the risk management phases will be further discussed in the sections that follow.

92 8.2.1 ROLES & RESPONSIBILITES The diagram below illustrates the structure of proposed risk management team for Sydney Football Redevelopment Project:

Project Executive Manager: Responsible for reviewing the risk management plan to ensure the project has included adequate risk management process and provide further feedback on the plan and other risk management documents. The project executive manager authorises and approves the submission of risk managementplantotheboardofdirectorsforfinalapprovalandimplementationofthe plan.Theproject executive manager is also responsible to communicate the risk management plan to SFS board of directors, and provide instructions on the plan for the risk management team to follow. The project executive manager must possess the following skills: leadership, project team management, effective communication, problem solving.

SFS Project Manager: Responsible for reviewing the risk management plan and providing primary feedback on risk management plan as well as other risk management documents, communicating the risk management plan to the project executive manager. SFS Project Manager authorises and approves the project risk management plan and is responsible for supervising the development and implementation of the risk management plan. Project Manager is also responsible to provide suggestions and directions to eliminate issues reported by risk manager, and follow up the implementationprogressoftheissueresolutions.Theprojectmanagermustpossessthefollowingskills: leadership, decision making, communication, analytical thinking, problem solving, team management and coordination.

93

Assistant Risk Manager: Is responsible for preparing and implementing risk management plan for SFS Redevelopment Project. Assistant risk manager authorises and suggests approvals of tasks completed by risk management officers and risk consultants. Assistant risk manager is also responsible for communicating with the risk submitters from other project departments and follow up with the implementation of the risk response process. In addition, the assistant risk manager is in charge of modifying and updating the risk management plan, risk register and risk response plan as required by the risk manager and submitting the risk documents for review. The Assistant Risk Manager must possess the following skills: reporting, risk identifying, analytical and problem solving, MS Office, communication, time management, teamworking.

Project Risk Manager: Responsible for the development, implementation and regular updates of Risk Management Plan for SFS Redevelopment Project. The project risk manager is also responsible for identifying and analysing project risks and developing risk mitigation and control strategies for SFS Redevelopment Project. Risk manager must review and authorise the tasks completed by the project risk management team (assistant risk manager, risk management officer and risk management consultants), and provide direction and decision on risk items reported by assistant risk manager, risk consultants, as well as risk submitter from other departments. In addition, the risk manager is in charge of communicating the risk management plan with the project manager, project executive manager and the board of directors, submitting the risk management plan for review and modifying the plan based on feedback provided by the upper level. Project risk managers must possess the following skills: leadership, team management, communication, time management and analytical thinking.

Construction Manager: Is responsible to oversee the construction process of the SFS Redevelopment Project, as well as identify and manage any potential risks on construction process. The construction manager authorises and approves all the risk reports submitted to the risk management team by the construction team, as well as authorises the implementation of risk response plans in the construction department. Construction manager is also responsible for making sure all the construction works being carried out are compliant with the Safe Work Method Statement as well as relevant regulations, in order to ensure the safety on the construction site. Construction manager must possess the following skills: team management and coordination, communication, analytical thinking, leadership, time management, and problem solving.

The RBS displays the risks in a hierarchical structure, beginning from the highest level and dividing the risks into finer levels. At level 1, the risks are grouped into external and internal risks and in level 2, the risks are categorised according to their nature. For the Sydney Football Stadium Redevelopment, it is believed that 3 levels of risk is adequate for planning risk management. The RBS is updated regularly throughout the project cycle. However, the risks need to be identified by the team first before it is categorised in the RBS. Risk Identification This is an iterative process and its main aspect is identifying potential risk sources and underlying conditions that can cause a risk event and have an impact on a construction project's success rate. It is primarily based on previous project experiences. The three main method or tools used in this project are described below: ➢ Checklist analysis This method is adopted as it is quick and simple, the checklist of possible risk sources are developed from historical data of past projects. Items that are missing from the checklist are to be investigated and the checklist is to be reviewed throughout the life cycle of the project.

➢ Documentation review This method includes gathering project documents and reviewing them to verify the information's accuracy, completeness, and consistency. The documentation used in this project includes plans, assumptions, agreements and lessons learned from past projects.

8.3. RISK BREAKDOWN STRUCTURE (RBS)

94 8.2.2 BUDGETING

Funds for risk management of Sydney Football Stadium Redevelopment Project are included in the contingency reserve for SFS Redevelopment Project. The proposed contingency allowance for the project is AU$99,492,660 (18% of the total construction work package costs), and will be used to managegeneralriskslistedinsection 8.2Risk Breakdown Structureas well as anyemergingrisks being identified throughout the project. Distribution of budget allowances for each risk category is listed as below: 8.2.3 TIMING Risk management will be carried out continuously throughout the lifecycle of SFS Redevelopment Project to identify, analyse, plan and implement risks responses for both the identified risks and emerging risks. Risk management meetings will be held on a regular basis to review the project risk management process and to keep the project management plan up to date. Each project department should also report regularly to the risk management team in order to ensure relevant risk management strategies and risk response plans are implemented as required and desired risk management results are achieved.

95 ➢ Local expert judgements Expert judgement and expertise of staff in the relevant field are used in this method. The PM appoints experts who can immediately identify and advise potential risks while taking into account all components of the project. The biases of the experts is considered for this strategy because it can have a significant impact on the outcome. Risk Breakdown Structure (RBS up to level 3) RBS Level 0 RBS Level 1 RBS Level 2 RBS Level 3 0. Project Risk 1. External Risk 1.1 Legal Risks 1.1.1 Delays in resolving disputes 1.1.2 Legal disputes 1.1.3 NCC and Construction Standards 1.2 RiskEnvironmental 1.2.1 Natural disasters 1.2.2 Soil conditions 1.2.3 Increment weather 1.3 Social Risk 1.3.1 Unstable security situation 1.3.2 Strike 1.3.3 Seasonal work 1.4 Economic Risk 1.4.1 Investment issues 1.4.2 Change in currency rates 1.4.3 Inflation 1.4.4 Payment delays 1.4.5 Contractors financial failures 1.5 Political Risks 1.5.1 War 1.5.2 Governmental changes 1.5.3 Governmental rules changes 2. Internal Risks 2.1 Design Risks 2.1.1 Unqualified designers 2.1.2 Design changes 2.1.3 Rushing designs 2.1.4 Delay in designs 2.2 Planning and Schedule Risks 2.2.1 Inefficient planning 2.2.2 Estimation errors 2.3 Execution Risks 2.3.1 Permits and licenses 2.3.2 Damage to persons and property 2.3.3 Inappropriate resources 2.3.4 Delayed, incomplete, or incorrect 2.3.5reviewsDeviations between specifications and implementation 2.4 RisksManagement 2.4.1 Losing skilled staff 2.4.2 Inappropriate team members 2.4.3 Changes in managerial methods 2.4.4 Inappropriate definition of goals and 2.4.5objectivesAssigning tasks to inexperienced staff 2.5 Resources and Equipment 2.5.1 Machine failure 2.5.2 Acquiring spare parts problem 2.5.3 Lack of materials 2.5.4 Delay in material delivery 2.5.5 Materials quality 2.5.6 Lack of equipment and machines 2.5.7 Equipment performance 2.5.8 Human resource turnover

96 2.5.9 Lack of specialists 2.6 Partnership Risks 2.6.1 Delay of consultants 2.6.2 Challenges between stakeholders 2.6.3 Poor communication between parties 2.6.4 Lack mediators to solve problems 2.6.5 Contractors management 2.6.6 Contractors lack experience 2.6.7 Delay payments to contractors 8.4. RISK TOLERANCES & THRESHOLDS 1. Risk Tolerance is the technique by which a project team rates the magnitude of project hazards, indicating the acceptable degree of risk that the building firm can absorb. 2. The Risk Threshold is the method through which a project team sets a certain risk barrier that the firm will tolerate, and if it exceeds the threshold, it is rejected and labelled an unacceptable risk. ToleranceRisk Impact Threshold Trivial 1. No injuries / illnesses 2. Schedule delay lasting less than a day 3. Financial loss ($100,000 to $25,000,000) Acceptable Minor 1. Minor incident 2. Schedule delay exceeding 1 day but lasting less than a week 3. Financial loss ($26,000,000 to $50,000,000) Acceptable Moderate 1. Injuries that lead to sick days and lost progress 2. Schedule delay exceeding 1 day but lasting less than 3 3.weeksFinancial loss ($51,000,000 to $99,000,000) Reject Major 1. Major injuries 2. Schedule delay exceeding 4 day but lasting less than 3 3.monthsFinancial loss ($100,000,000 to $150,000,000) Reject Extreme 1. Fatality 2. Schedule delay exceeding 3 months 3. Financial loss (Exceeding $150,000,000) Reject

Probability refers to the likely occurrence that a risk might happen in the construction project. This likelihood is separated into 5 different levels, including rare, unlikely, possible, likely, and near certainty. Impact means the result of risk that occurs in the construction project. The occurrence of risk directly affecting the project cost, project schedule and technical. The level of impact will be further divided into 5 different levels.

97 8.5. DEFINITION OF PROABILITY & IMPACT

98 8.6. PROABILITY & IMPACT MATRIX Rating scale is calculated by multiplying the level of probability and impact. The risk assessment matrix will help to visualise the connection between probability and impact of risk in the construction project.

99 8.7. RISK REGISTER Risk Register Reference ID Likelihood Consequence Level of Risk Manageability Solutions Time and Budget Risks Weather CertaintyNear Minor Moderate Low → Allow for time delays in the schedule for weather causing delays in work, for example too much heat may cause worker fatigue or may cause overheating. Natural Bushfire)(Flooding,Hazards Possible Moderate Moderate Low → Create a response plan to any natural hazards that may occur and the response plan for handling each scenario. Contractors not workscompletingontime Likely Moderate Moderate Medium → Monitor works completed by subcontractors continuously to ensure all works are being completed on time. Increased interest rates Possible Moderate Moderate Low → Get a fixed interest rate loan. Increased cost to goods Possible Moderate Moderate Low → Pre Order goods to ensure price does not increase. Budget overrun Unlikely Major Moderate High → Monitor budgets as mentioned in the cost and financial management plan. Schedule overrun Unlikely Major Moderate High → Monitor schedule as in schedule management plan. Stakeholder complaints

100 Noise CertaintyNear Minor Moderate Medium → Use machinery high in dB during the midday as this will ensure you are not disturbing people trying to sleep. → Keep noisy machinery used to a minimum. Vibration CertaintyNear Moderate High Medium → Ensure safe work practices to ensure vibration doesn't affect other buildings Dust Possible Minor Moderate Medium → Ensure active dust suppression systems Parking spaces Unlikely Minor Low Medium → Avoid deliverables at peak traffic. Traffic Unlikely Minor Low Medium → Follow traffic management plans. Strikes /Industrial Action Possible Moderate Moderate Medium → Ensure contractors have a good history with workers communicationPoor Unlikely Major Moderate Medium → Have a relevant stakeholder communication plan WHS Risks COVID 19 CertaintyNear Extraordinary Critical Low → Follow national guidelines and be covid safe. Physical injuries Possible Moderate Moderate High → Ensure all workers are competent and have the relevant tra Machinery and Equipment Risks Tower Crane Rare Minor Low High → Ensure all persons on machinery are licenced.

101 causingMachineryHeavyinjuries Rare Minor Low High →Allow for helpers to guide and warn machinery operators of danger. → Ensure all persons are aware of safe operating procedures near heavy machinery. Damage caused to structure by machinery Rare Minor Low High Concrete not to standard Rare Minor Low High → Have structural engineer do the compression test to test concrete strength. Environmental risk Asbestos Rare Major Moderate Low → Have specialised personal remove asbestos waste Waste spills Rare Minor Low High → Ensure all personnel are competent and ensure waste spills are contained and disposed off safely. Project Construction Risks Unplanned work that must accommodatedbe Likely Moderate Moderate Medium → Readjust scope and add to change control process. Late Delivery of Material Possible Moderate Moderate High → Contact material store to ensure if deliveries will be on time prior to the day. Theft materialsof Rare Moderate Low Low → Ensure site is closed and locked from any trespassers entering and lock tools away.

102 8.8. RISK REPOSNSE PLAN

Risk response planning entails identifying measures to mitigate or eliminate project dangers, as well as expanding the opportunities for positive impacts. The PM should attempt to eliminate any negative impacts (threats) before they can occur. However, it is not necessary to eliminate all project risks due to budget and time constraints and the PM is to review all risks throughout the project duration. For this project, we will mainly focus on the negative risks. The following figure below shows the risk response process adopted by the management team:

→ Add resources or increase time → Terminate the project

→ Establish a contingency plan and make allowances

→ Reduce scope → Avoid unfamiliar subcontractors

→ Training staff Accept For this strategy, the project team has opted not to alter the project plan to address a risk or cannot identify a suitable response strategy. It is recommended to accept very low risks that are less than 2 in the risk rating scale.

→ Using simple processes and methods

→ Employ familiar approaches and methods instead of innovative ones. Mitigate This strategy aims to bring the likelihood and/or impacts of negative risk events to an acceptable level. It involves taking early actions to reduce the possibility of the event occurring or its consequences on the project. It is suggested to mitigate low to moderate risks which are in the 3 12 range of the risk rating scale.

It is ideal to avoid high and critical risks that are above 13 and 20 range of the risk rating scale in section 8.5 above.

→ Working with familiar contractors → Choosing reliable and familiar suppliers → Undertaking more seismic or engineering tests

→ Develop corrective plan as a passive acceptance Transfer This strategy involves shifting the risk to a third party, however, it does not eliminate the risk. It is ideal to transfer moderate to high risks that are in the 5 12 range in the risk rating scale.

→ Insurance → Contractually transfer risk to subcontractors, clients, suppliers and other third parties.

The four main strategies for risk response are used based on the risk rating scale and Risk Matrix in Section 8.5 above . These strategies are summarised in the following table for easier analysis and development of risk responses. However, further expert judgements are required to determine whether the responses are appropriate.

RISK RESPONSE STRATEGIES

The four main strategies to respond to negative impacts of project risks are described below: Avoid This strategy involves removing the cause of therisk completelyto protect the project from the impacts.

103 8.8.1

A risk control mechanism is developed for the Sydney Football Stadium Redevelopment Project to enforce the risk response plan developed in section 8.7 and therefore improve the efficiency of risk management throughout the project. Risks that are identified in section 8.2 Risk Breakdown Structure will be closely monitored and controlled to determine whether the risks have happened or not and implement corresponding risk response plans; meanwhile new project risks will also be identified and evaluated. Details of the risk control process is explained below: Step 1 Implement risk response plans When a project event or incident happen, SFS project risk management team needs to firstly review the risk register and identify if the risks have been identified previously:

104 8.9. RISK CONTROL PROCESS

105 ➢ If the incident does not belong to any identified risks in the risk register, a change request needs to be developed for thisincident todevelop and implement a workaround plan in order to resolve the issue. Appropriate level of control will be determined and applied to each individual risk based on specific circumstances. The hierarchy of control is provided as below, where Elimination is the highest level of control and PPE is the lowest. The higher level the more effective risk control result it can provide:

➢ Other than the identified risks and secondary risks, there might be emerging risks that are not previously identified. These new risks that arise in the project will be identified during the risk control process, by utilising the risk identification tools and techniques (as listed below) adopted by SFS Redevelopment project team:

➢ If this incident belongs to an identified risk, a corresponding risk response plan will be implemented, and the risk register needs to be updated to indicate that the risk is active.

Threshold used to identify estimated cost of completion:

Whenthe result isless than1, cost performance of thisconstruction is not good and is over budget

106

o Cost Variance (CV) = Earned Value Actual Cost

Thresholds used for identifying whether there is a budget overrun:

Step 2 Track identified risks ➢ Risks that are identified in the risk register will be tracked and reviewed weekly (or on aregular basisdecidedbytheprojectmanagementteam)todeterminewhethertherisks have happened or not and update the risk status and other risk information periodically throughout the project. The probability and impact of the identified risks may change throughout the project; hence the risk thresholds (as explained in step 4)and other relevant information for the identified but not yet happened risks will also be closely monitored and reassessed, and the corresponding risk response plan will be modified if necessary.

Step 4 Identify new risks

When the result is negative, the construction activity being assessed is experiencing a budget overrun

Step 3 Monitor secondary and residual risks ➢ Although the risk controls levels are carefully selected for each identified risk, there might be some residual risks remaining after the risks control precautions are undertaken for the inherent risks. These residual risks will be specified in the risk register and closely monitored throughout the project.

o Estimated Actual Cost of Completion (or Estimate at Completion, EAC) = Budget at Completion / Cost Performance Index

The risk response plan for SFS Redevelopment Project is developed in section 8.7 of this project management plan and is reviewed on a regular basis. Any changes and deviations to the risk thresholds (as explained in step 4) will be carefully assessed and to determine if such change has a negative impact on the effectiveness of the risk response plan. The response plan will be reviewed during weekly risk management meetings and modified with consideration of the levels of control explained above, to ensure the plan is sufficient enough to control and resolve the incident.

o Cost Performance Index (CPI) = Earned Value/Actual Cost

• Variance and Trend Analysis: Variance and trend analysis are used to determine the deviation of the project activities. It is applied to determine the activity deviation from the project baselines and hence identify any potential project risks. Some of the risk control thresholds and their formulae are provided as below, and more details are provided in section 4.5 of this CPMP:

When the result is less than 1, the project is behind schedule

Risk management meetings will be held fortnightly (or on a regularly basis as determined by the project management team) to conduct risk reviews for the SFS Redevelopment Project and update the risk status in risk registers. All members of SFS Redevelopment project risk management team (as specified in section 8.1) are required to attend. Stakeholders of SFS Redevelopment Project will also be updated with the risk management progress during stakeholder meetings, in order to assess the acceptable level of risk on the project. Any new risks or urgent identified situations will be identified with stakeholders by emails, phone calls or emergency meetings. Risk workshops will be organised regularly for the risk management team to identify, analyse and plan responses for the project risks. All the risk management documents will be audited during risk workshops. Contingency reserve for risk management is also audited in risk workshop to ensure there is an adequate contingency reserve available for risk management of SFS Redevelopment Project.

Any newly identified risks should be reported to the risk management team using the project risk reporting template as provided below, and workaround plans will also be developed to manage the newly identified risks.

Measurement

Technical accomplishments during project execution are compared with the PMP schedule of technical achievements, including but not limited to the quality standards, number of delivered defects, storage capacity, weight and transactions. Detailed explanation and formulae refer to section 5.7.5 Quality Metrics.

Threshold used to identify whether the project activities are on schedule:

107

When the result is negative, this construction activity being assessed is behind schedule

• Meetings and Risk Workshops

• Technical Performance

o Schedule Variance (SV) = Earned Value Planned Value

o Schedule Performance Index (SPI) = Earned Value/Planned Value

Necessary modifications will be undertaken to the risk response plan and risk management plan based on the risk audits results, to improve the effectiveness.

108

• Effectivenessofriskmanagement: whethertheriskmanagement processiseffective,including the risk identification methods, quantitative analysis and qualitative analysis for the risks.

The risk audits contain two sections, which are evaluation of the effectiveness of the risk response plan and the evaluation of the effectiveness of the risk management plan. These evaluations are done by comparing the actual risk management result with the scheduled results:

Step 5 Evaluate risk process effectiveness throughout the project (Risk Audit)

• Effectiveness of risk response plan: assess whether the risk response strategies are effective enough when implementing to resolve the incidents.

➢ SFS Project risk management team will also conduct risk audits throughout the project.

109 PROJECT STAKEHOLDER MANAGEMENT PLAN 9.1. INTRODUCTION A stakeholder refers to anyone who may be affected by the project or has an interest in the outcome of the project. A stakeholder management plan is developed by the SFS Project Manager and the team to help identify and manage the objectives and expectations of key stakeholders from planning to closure of the project. The stakeholder management process will include analysing the demands, interests and possible influences of key stakeholders on the success of the project to establish proper management strategies to successfully engage the identified stakeholders throughout the project life cycle. Stakeholder identification is important in the initial phase of project management of SFS to manage relationships and communicationseffectivelyamong all parties. It is to ensure that the keystakeholders needs are met and decision making is maximized from the beginning. Tools and techniques that were implemented to identify stakeholders include the following: ➢ Reviewing contract documents ➢ Project charter ➢ Historical stakeholder registers ➢ Brainstorming with project management team ➢ Government regulations and construction industry standards

The purpose of the stakeholder register for the SFS project is to identify the key stakeholders with other relevant information such as role title, expectations on the project, category of stakeholder, etc.

110 9.2. STAKEHOLDER REGISTER

The table below shows the stakeholder register for this project. It has identified whether the party is internal or external, their interests and impacts on the project.

111

112

Manage closely (high power, high interest)

These stakeholders will only need a small amount of management effort. Stakeholders in this area will havelittlepowerandinfluence,buttheyshouldbemonitoredwithaproper passiveengagementstrategy and kept updated through various communication channels. These stakeholders include the local community as well as the wider public. Keep satisfied (high power, low interest)

Monitor (low power, low interest)

To guarantee common ground, these stakeholders must be kept up to date on the project's status and development. Internal and external supporters who give constructive input and aid in the creation and building of the project will fall into this quadrant, which will have low power but significant impact.

The power and interest matrix will help to prioritise every stakeholder in the Sydney Football Stadium basedontheirpowerandinterest.Thismatrixwillassistindeterminingthemost powerful andimpacted stakeholder groups. It will also be used to document stakeholder issues, engagement levels, and management strategies. The power and interest matrix is shown below:

113 9.3. STAKEHOLDERS

These stakeholders are important individuals who must be included at all stages of the project planning and change management process. They should be fully involved and communicated with on a regular basis at all project status meetings, gate reviews, and impromptu meetings as necessary. Stakeholders in this sector on the rebuilding of Sydney Football Stadium will wield significant power and influence

These stakeholders must be satisfied by ensuring that their concerns and queries are effectively handled and that they are brought up to date on a regular basis. Stakeholders in this area will have a lot of power but little influence. Non compliance with the stated requirements imposed by the individual departmentsmight resultincostlypenalties,andnon compliancecanresultinworkstoppagewarnings. Keep informed (low power, high interest)

ANALYSIS (POWER & INTEREST MATRIX)

114 9.4. STAKEHOLDERS ENGAGEMENT PLANS The creation of the Sydney football stadium requires that stakeholders be involved within the creation in ordertocombat resilience tochange.Astheproject progressesandtheenvironment changes,keeping stakeholders informed will maintain or improve the efficiency and effectiveness of stakeholder engagement initiatives. 9.5. CONTROL STAKEHOLDER ENGAGEMENT Sydney Football Redevelopment Project has implemented a stakeholder engagement controlling process in order to improve the efficiency and effectiveness of stakeholder engagement activities as the project progresses and its environment changes. The stakeholder engagement is controlled through the application of the tools listed below to monitor the overall project stakeholder relationships and make any necessary adjustments to project strategies and plans for engaging stakeholders:

115 PROJECT COMMUNICATION MANAGEMENT PLAN 10.1. COMMUNICATION REQUIREMENT

The requirement for communication would be identifying every relevant stakeholder for the first step.

TOOLS & TECHNOLOGIES

Google Docs Google Docs is a web based program that allows teams to create documents and spreadsheets for free. In Google Docs, the teams can combine text with formulae, lists, tables, and images to create, edit, and update documents and spreadsheets in a variety of fonts and file formats. Google Docs also plays an important role for the report as it allows the team to add and adjust the document in distance or online whilst giving all the team members the opportunity to work on the same document at the same time.

In order to communicate with another party in the Sydney Football Stadium, there should be a tool for exchanging information between those parties. Unfortunately, most of the tools during the redevelopment of Sydney Football Stadium have become technologies as it was implementing the use of the internet for the basis of our communication. During this pandemic, most of the team's communication has changed to online to minimise the spread of COVID19. Team’s communication tools and technologies are including: Email The exchange of brief informative messages between at least two persons via a computer network is known as email communication. Email web based services like Gmail, Outlook, or Yahoo transmit messages comprising plain text, photos, or document attachments. Zoom Meetings Zoom is an online platform that enables the team to chat and see each other's faces and even share screens with the use of smartphones, laptops, and computers. The COVID19 has forced teams to communicate virtually, prohibited any face to face communication to prevent the spread of that virus.

Google Docs also plays an important role for the report as it allows the team to add and adjust the document in distance or online whilst giving all the team members the opportunity to work on the same document at the same time. Site Logbook A daily, weekly, or project log book, when correctly documented, may greatly help a construction project manager, labourer, and firm understand what's going on the construction sites.

In order to determine the number of channels required on the redevelopment of Sydney Football Stadium, the formula would be: [n * (n 1)/2] Regular meetings, ideally once a week, should be held to ensure that problems do not accrue or that they are appropriately addressed. Stakeholders monitor and report on meetings that are concluded through communication to avoid the problem. Simultaneously, the team should monitor and discuss all participating activities on a regular basis. The relevant key factors in this communication plan are including: ➢ stakeholder meetings and complaints are held on a weekly basis ➢ complain about stakeholder behaviour patterns such as resolution timeliness and efficacy ➢ adhere to the reporting standards and ensure that they are of high quality ➢ elicit comments from stakeholders and the general public 10.2. COMMUNICATION

116

Social Media Network

The social media network in this area has become an informal communication among teams. Examples of social media would be WhatsApp and Messenger. This social media allows the team to chat or even send images and videos about the progress in the construction site.

117 10.3. COMMUNICATION MATRIX

The permanent versions of the documents as well as full editing history of all the documents will be stored in the system so that the project tea can retrieve the information as needed. Furthermore, Microsoft Office will be used in conjunction with Aconex to improve the management of project communication and documentations. Microsoft SharePoint will be adopted to improve the project team’s internal communication and discussions,whereas Microsoft Projectsis usedto develop schedule for project durations, resources and budgeting.

118 10.4.

PROJECT INFORMATION MANAGEMENT SYSTEM (PMIS)

Aconex is introduced to the SFS Redevelopment Project as a project information management system (PMIS) in order to enablean efficient and effective communication flows between project stakeholders. Aconex is used as a primary platform to collect, coordinate and distribute project information and documentation. This web based service information management system allows for the efficient and secure storage and sharing of the project documents on a large scale, including project drawings, BIM models, contracts, reports, schedules and relevant specifications, which stakeholders with permissions can easily access via a variety of devices. The version of the project information can also be effectively managed; project team can easily access and manage the latest version of all the project documents.

119 10.5. PROJECT PERFORMANCE REPORT (TEMPLATE)

120 PROJECT INTEGRATION MANAGEMENT &CONTROLCHANGE

4. Schedule Alterations: These are changes to the project's timeline that are caused by external circumstances that force the project to accelerate, slow down, or even crash. This will have a substantial influence on the project's ultimate timeline.

11.2. CHANGE MANAGEMENT PROCESS

Changes can be vital and have a significant impact on the project baseline, which is why the Project Manager must oversee, evaluate, and transmit verification, permission, or action to the necessary stakeholder in order to carry out the needed action. The scope, timeline, money, and design will all be affected by changes in this project, which will include both important and small parts of the project life Whencycle. carrying out essential activities on this project, there are several types of modification requests that are accepted and acknowledged by the builders. These are some of them:

11.1. OVERVIEW

A change management plan is an ongoing procedure that is outlined during the project planning phase and continues throughout the project lifecycle. The intended users and audiences are the project manager, project team, project sponsor, and any senior managers whose support is required to execute the plan.

Managing changes is an important management component for any project. Change management, also known as change control, is a repetitive process that lasts the duration of a project. As change requests are filed and answered, the updated change log offers historical records for requested modifications or enhancements that have been addressed during the project's life cycle.

2. Scope Shifts: Theseshiftsmight happen when you're tryingtoanticipate and respond to unanticipated requirements throughout the planning stage of the project lifecycle. As a result, the final Work Breakdown Structure (WBS) and Project Scope Statement will be affected.

3. Design Modifications: A customer may propose design changes for a variety of reasons, including physical and budgetary impracticalities in executing the original design, innovation emerging during theproject'slifecycle,orsimplyachangeofpreference.Thiswillhaveaninfluenceonthefinal designs.

Creeps can arise when changes aren't handled appropriately, resulting in increased project risks, delays, budget overruns, and even quality difficulties. For the Sydney Football Stadium project, a change management process is being designed to outline how changes will be started, processed, decided, and

1. Budget Changes: These possibilities might arise in connection to a project's finance, either as a result ofrequestsforextrafundsorasaconsequenceofbudget decisionsthat areunneeded.Theseadjustments might have a big impact on a project's ultimate budget.

A change management system's primary goal is to provide a standardised method for submitting, documenting, and reviewing modifications in order to prioritise them. It specifies what changes should be made, who has authority to approve changes, how changes should be implemented, and how formal deviations and exemptions from the initial requirements should be handled. The change management process establishes a logical and efficient system for tracking submission, coordination, analysis, classification, and approval for all changes to the baseline. This system establishes rules for project change management and explains how changes will be documented, organised, and monitored in detail.

121 managedthroughouttheproject lifecycle.Thechangerequest protocolmust befollowedforallchanges to the Sydney Football Stadium project, as stated in the flowchart below: 11.3. ESTABLISH CHANGE REQUEST (CR) To seek a project change, members of the SFS redevelopment project team or stakeholders must first fill out and submit a change request (CR) form to the project's change manager (sample change request form provided below). The change manager is responsible for entering the Change Request into the system (Change Request Log), providing the main reason for the Change Request, and updating the Change Request's status as needed during the Change Request process. Change Request Form Project Name: Sydney Football Stadium Redevelopment Project Submitter: Date of request: Department / location: Contact [Phone/Email]: CR No.: Title: Priority: Description of the Change:

Prior to making the best judgment in therequest reviewprocess,thechange controlboardmust examine a number of factors as follows:

➢ Analyse the cost benefit ratio to see if adjustments are feasible given the present budget

Because each change request might be accepted or rejected, the outcome of the review process will decide the impact of the changes. This implies the project manager would have to update the project program, which has a direct influence on the timeline and budget, as well as communicate the effects of changes with key stakeholders. This will be documented and kept in the change log for future reference.

11.5. CHANGE REQUEST EVALUATED BY THE PROJECT MANAGER

➢ Estimate the probability of changes that may influence time, quality, cost, and budget.

After the change request form has been sent to the project manager, the project manager must analyze it. Depending on the practicality of the Change Request, the project manager may accept or refuse it; if the project management approves the proposed Change Request, a Change Control Board (CCB) meeting will be set to make a final decision on it.

➢ Include recommendations on any change related ideas that will be offered to the client for authorization

➢ Local and statutory governing authorities continue to be subject to law and legal restrictions

122 Impact of the Change: Proposed Cction: Status: 11.4. PROJECT DEPARTMENTS REVIEW CHANGE REQUEST

A change request should be reviewed or revised before it is approved by the change control board. The change control board is responsible for the following activities throughout the review process for changes :

➢ Record any change request form for status control and monitoring needs in the change register

➢ Evaluate the influence of modifications over the whole project baseline

➢ Risk evaluation of anticipated changes made in order to minimize project delays or needless expenditures

➢ The best management approach for stakeholders to take the necessary actions in order to complete their tasks within the timeframe set ➢ Nonconformance can be mitigated by limiting the resources available to do so

Client (SFS) Peter Hynd (SFS NSW)InfrastructureDirector,Project [Email/Phone] The power to accept or reject the Change Request. Ensures that modifications are in line with the project's and mission's goals. Examine the viability of the Change Request in terms of project finance.

Project Manager [Name] [Email/Phone] Organize CCB meetings and supervise and approve project revisions. Notify appropriate departments and stakeholders of the approved Change Request. Oversee the process of change implementation.

Representatives

The project manager's approved CR will be presented to the Sydney Football Stadium Project's Change Control Board (CCB). The CCB, which is made up of at least seven senior members of the Sydney Football Stadium reconstruction project board of directors, is in charge of convening, assessing the change request, and deciding whether to approve or reject it. The CCR is described in detail in the table below:

Local

Cr Philip Thalis (City of Council)Sydney [Email/Phone] To minimize the project's negative impact on the local community,ensurethat theChangeRequest complies with local government legislation and construction development norms.

Change

[Name]

123 11.6. AUTHORISE CHANGE REQUEST

Representatives

11.7. IMPLEMENTATION OF CHANGE REQUEST The project manager is responsible for informing the project team of the accepted modifications after the CCB has approved the Change Request. Changes to project documentation, such as: ➢ Construction management plan: schedule management plan, cost management plan, resource management plan, etc. ➢ Project drawings ➢ Contacts ➢ Other project specifications

[Email/Phone]

Local Community Julie Osborne [Email/Phone] Monitor the Change Request's influence on the local community, inform the CCB of any issues that arise, and aid in the resolution of disagreements. Assuring that the project has a minimalnegativeimpact onthelocalcommunity.

Impacted Project RepresentativesDepartment [Name]

RepresentativesGovernment

Head Contractor Angus (JohnPaul(Lendlease)MortenCasselHolland) Examine the Change Request's viability, make sure subcontractors and employees are informed of the adjustments, and start building in line with the authorized Change Request. [Email/Phone] Examine the feasibility of the proposed Change Request and the changes' possible consequences. Implement authorized adjustments and inform the project manager and CCB of the outcome, as well as potential remedies. Manager [Email/Phone] Make a major explanation for the Change Request and update the system's status. Enforce and monitor the change implementation process, and keep project documentation up to date.

Role Name Contact Description/Responsibility

It is the role of the government representative to oversee any changes that may occur onsite and have the government's best interest in hand when overseeing the project. It is also the role of the government representatives to ensure all works are compliant to code and that the project is on track.

Contract Manager It is the role of the contract manager to update all documents along with assessing the impact of the change request on legal requirements along with financial changes caused by those changes Design Manager It is the role of the design manager to ensure that any variations will not cause any clashes on site.

The change manager will conduct a regular evaluation of the change implementation process for the Sydney Football Stadium project to determine the change's efficacy. Any required changes to the change request will be notified to the project manager and CCB, and appropriate project departments will examine them. CONTROL BOARD

Safety Manager It is the role of safety manager to ensure that any variations will not cause any harm to workers or those third party to the site. The safety manager must also ensure that the changes are within legal safety legislation.

In thefootball stadium redevelopment a changecontrolboardisin charge of overseeing,recommending and making decisions on requested changes to baselined work.

Position Role Project manager CCB Chair Contract manager CCB member Design manager CCB member Safety Manager CCB member

RepresentativesGovernment

The change control board must hold weekly or if not bidaily meetings to ensure that all change requests can be met in an efficient timeframe as to ensure works are constantly progressing. All approvals and denials on the change control board will be documented. The CCB Chair will transmit approvals on the change request to the requestor and relevant stakeholders using the existing communication infrastructure.

124 11.8. TRACKING CHANGE IMPLEMENTATION PROGRESS

Roles and responsibilities of CCB members: Project Manager As CCB leader it is the role of the project manager to have the final say on change requests.

Government Representative CCB member

Achangecontrolboard(CCB)isagroupofstakeholdersresponsibleforapprovingorrejectingchanges.

11.9. CHANGE

12.2.1 HEALTH, SAFETY & SECURITY APPROACH

At John Holland, every worker in our company has the right to leave their work safely. Our objective is to create safe working environments to minimize injuries and sickness while increasing employees’ resilience, mental, and physical health. John Holland has four main principles which serve as a foundationfordailyinteractionsandguideourapproachtohealth,safety,andwell being.Thisincludes: Caring: Our organization deeply cares about our activities and how it affects our employees’ health, safety and wellbeing by promoting a robust safety culture throughout the company, including our offices, projects, and business partners. It also involves having the community’s and employees’ health, safety and well being in mind while making decisions.

Future Focused: Our company is in it for the long term and this is achieved by going beyond our statutory, customers expectations and other legal obligations. Under this principle, we also create and maintain a successful project management system.

12.2.2 HEALTH, SAFETY & SECURITY MANAGEMENT POLICY & CHECKLIST

The WHS policy of John Holland has laid a foundation for the company’s commitment to providing safe and healthy working environments and enhancing work performances. The most important aspects of attaining this commitment, and the minimal requirements for our company to meet this obligation, are addressed by this policy and its associated rules and processes, as well as the Global Mandatory Requirements (GMRs). Additionally, all construction works must comply with WHS act 2011 and WHS regulation 2017.

12.2. HEALTH, SAFETY & SECURITY MANAGEMENT

Based on John Holland’s Work, Health, and Safety Policy, the Work, Health, and Safety Management Plan outlines the health and safety strategies and objectives for the Sydney Football Stadium Redevelopment. This strategy is driven by the requirements of the NSW Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2011, as well as the requirements of SafeWork NSW.

125 HEALTH, SAFETY, SECURITY & MANAGEMENTENVIRONMENTALPLAN

Imaginative: Our organisation strives to go above and beyond boundaries by analysing performance, documenting and sharing lessons learned, to focus on continuous learning and improvement. We explore and introducenewtechniques,toolsandmanagementmethodsregularly.Thisprinciplealsoincludeshaving a transparent and effective risk management strategy that enables us to find opportunities and improve our systems and procedures on a regular basis.

12.1. OVERVIEW

Empowering: John Holland increases trust through action by motivating all employees and health and safety officials to participate and collaborate. We also ensure that all workers are accountable for their own and others’ health, safety and well being by driving accountability.

and heavy equipment ➢ Asbestos 12.3.

and welding inspection ➢ Chemicals ➢ Employee induction ➢ Electrical installations ➢ Risk management ➢ Tower

John Holland will ensure that any licences or approvals required for construction are obtained prior to commencement of work, and all the construction activities are undertaken in compliance with the relevant legislations. A list of environmental regulatory requirements and legislations are provided as below:

An Environmental Management Plan is developed for Sydney Football Stadium (SFS) Redevelopment Project , to address the impact of the construction and operation of SFS on surrounding environment, including: ➢ Impact on local flora and fauna ➢ Impact on water quality Impact on air quality Hazardous materials Construction waste Proposed environmental management approaches are also provided in the following sections in order to minimise the generation of environmental and community disturbance by the project. ENVIRONMENTAL LEGISLATIONS

equipment ➢

identification ➢ Personal

safety ➢

126

12.3.1

As part of the security policy, John Holland’s project team will: Assess safety concerns and develop procedures that match the different levels of threats. Provide prompt and effective solutions when issues occur. Provide regular training to workers under our care and improve their awareness and knowledge of our security programs and other controls, as well as their roles and responsibilities within them. Evaluate whether the objectives are being accomplished, examine the implementation and operation of the safety systems and controls. Ensure that personal protective equipment is provided. Ensure that clear signages are used throughout all worksites. Checklists: The safety checklist will be used during safety inspections of the SFS project to identify potential hazards in order to managethe work, health and safety in the workplace. The items that will beincluded in the project security checklist, but are not limited to are as follows: Jobsite hazard protective Covid 19 health and Workplace plug work cranes ENVIRONMENTAL MANAGEMENT

Safety

housekeeping ➢ Electrical

and equipment safety ➢ Scaffolding safety ➢ Hot

127 Environmental Aspects Requirements and Regulations General Environmental Requirements ➢ State Environmental Planning Policy (State & Regional development) 2011 ➢ Environment Protection and Biodiversity Conservation (EPBC) Act ➢ Environmentally Hazardous Chemicals Act 1985 Flora and Fauna Federal Legislation ➢ Environmental Protection & Biodiversity Conservation Act 1999 State Legislation ➢ Protection of the Environment Operations Act 1997 (NSW) ➢ Biodiversity Conservation Act (NSW 2016) ➢ National parks and Wildlife Act (NSW, 1974) ➢ Forestry Act (NSW, 1916) ➢ Biosecurity Act (NSW, 2015) Australian Standards ➢ AS4970 2009 Protection of trees on development sites ➢ AS4373 2007 Pruning of amenity trees Water Quality ➢ Urban Erosion and Sediment Control 1992 (CALM) ➢ Clean Water Act 1970 Air Quality Federal Legislation and Guidelines ➢ National Environment Protection (Ambient Air Quality) Measure 2016 (NEPM AAQ 2016) ➢ National Environment Protection (Air Toxics) Measure, 2015 (NEPM AAQ 2015) State Legislation ➢ Protection of the Environment Operations (Clean Air) Regulations 2010 (NSW) Australian Standards ➢ Approved Methods for the Modelling and Assessment of Air Pollutants in New South Wales (2016) ➢ Guidance on the assessment of dust from demolition and construction (IAQM, 2014) ➢ Approved Methods for the Sampling and Analysis of Air Pollutants in New South Wales (January 2007) ➢ AS/NZS 3580.1.1: 2007 Methods for Sampling and Analysis of ambient air guide to siting air monitoring equipment Hazardous Materials ➢ Environmentally Hazardous Chemicals Act 1985 (NSW) ➢ Australian Dangerous Goods Code Construction Waste ➢ Waste Avoidance and Resource Recovery Act 2001 ➢ Environmentally Hazardous Chemicals Act 1985 (EHCA) ➢ Waste Minimisation and Management Act 1995 (NSW) ➢ Code of Waste Handling 1994

6.

➢ Staff training: all the construction team members are required to complete site induction and are able to: o Identify waste types o Understand the requirements for handling, transportation and storage, including segregation of wastes ➢ Reporting Requirement will be established for waste management and related to project progress claims, in order to enforce the implementation of the waste management plan.

The waste management checklist is provided as below and will be updated on a regular basis: Check Item Yes / No Comments Staff waste handling training program is properly developed and implemented in the construction team. Waste management personnel is involved in the project management team to handle waste management process and hazardous material management process Sufficient waste bins and recycling bins are provided on site and in the office Waste minimisation plan is properly established and implemented to minimise the generation of construction waste and maximise the recycling of waste materials. Both unused and disposed hazardous materials are stored separately in a safe and dry location or as required. All waste storage locations are inspected to daily ensure that there is no risk of unplanned movement of waste Waste tracking system is established to track the project waste for the duration of the project.

To minimise the negative environmental impact caused by the construction and operation of Sydney Football Stadium,following action plans and checklists will be applied in SFS Redevelopment Project: Construction Waste & Hazardous materials

➢ A detailed waste minimisation plan will be established and implemented in SFS Project, which will specify applicable methods to minimise waste generation and maximise waste recycling

3.

The SFS Redevelopment Project aims to recycle or reuse 80% of construction waste, and achieve the goal of zero wastes related to incidents. Proposed waste management strategies include: ➢ Waste streams will be segregated, and disposal of wastes will be completed by licensed subcontractors at licensed facilities.

4.

1.

➢ Hazardous and non hazardous construction materials are selected, stored and utilised in a manner that can minimise their potential negative environmental impacts.

7.

128 12.3 2 ENVIRONMENTAL MANAGEMENT STRATEGIES & CHECKLISTS

Air quality SFS project adopts the air quality standards developed by the air quality consultant Wilkinson Murray, as shown in figure below:

2.

5.

129 Proposed Air Quality Management Strategies Include: ➢ Staff training will be developed and provided to all project members on the requirements of the Air Quality Management Plan ➢ A detailed dust minimisation method statement will be established and implemented in SFS Project, which will specify methods to minimise dust generation and improve air quality ➢ Speed limits are implemented on internal haulage routes to prevent dust generation ➢ Burning of materials and/or rubbish is not permitted on site ➢ Temporary fencing is installed with shade cloth to minimise fugitive dust emissions ➢ Regular air quality report will be completed by site manager to evaluate performance ➢ Disposed materials that have a potential to produce dust from site as soon as possible ➢ Weather forecasts are reviewed daily, and appropriate measures implemented if dry weather or strong winds are anticipated The air quality management checklist is provided as below and will be updated on a regular basis: Check Item Yes / No Comments 1. Speed limits are set up and communicated to all construction team members:25km/hronsurfacedhaulageroutesand15km/hronunsurfaced haulage routes 2. Temporary fencing is installed with shade cloth 3. All construction team members have completed site induction and understand how to apply dust minimisation methods. 4. Water carts and foggers are provided on site for dust management 5. Asbestos air monitoring is carried out in on the site boundary 6. All the waste materials, stockpiles of dusty materials are properly covered or watered 7. Dusty roads are paved or sprayed with water 8. Dust generating activities and spoil stockpiles are located as far away from sensitive receivers as possible 9. Adequate water supply are provided on site for effective dust suppression during dusty construction activities

➢ Fauna relocation register is established, and all fauna relocations are to be recorded ➢ if any protected fauna or plants are hurt by an construction activity, construction employee should stop the construction work and notify hie/her direct manager immediately for further instruction.

The Flora and fauna protection checklist is provided as below and will be updated on a regular basis:

➢ Develop and implement staff training program to ensure all the construction team members can clearly identify: o Nominated trees for retention o Construction exclusion zones

o Locations of identified sensitive flora and fauna and responsibilities in relation to these o Fauna interaction rules

➢ Nominate local vet or rescue organisation for emergency contact, engage an arborist in the project to inspect the tree protection measures

SFS project team has developed and implemented a biodiversity management plan, to minimise the disturbance of construction activities on the food source, habitation, reproductive cycles of the local fauna and flora. A list of local fauna and flora is provided as below:

Flora and Fauna

130

Flora and Fauna protection strategies include:

➢ Branch protection is properly installed

➢ Tree protection zones (TPZ) are identified and communicated with all team members, daily inspection of TPZ will be scheduled.

➢ Construction team members are not allowed to intentionally damage or injure native flora or fauna, and no feeding of native fauna are allowed.

➢ Summary of environmental flora and fauna incident management to be completed monthly and included in the project report.

131 Check Item Yes / No Comments 1. All construction employees have completed Flora and fauna protection training program 2. Tree protection zones (TPZ) are identified, and visible signs are 3.installedNo plant/equipment/materials are stored within the TPZ 4. Tree Protection Fence are installed with 1.8m high wire mesh panels supported by concrete feet 5. Local vet or rescue organisation for emergency contact and arborist are engaged. 6. Fauna relocation register is established 12.4. HEALTH, SAFETY, & ENVIRONMENTAL RISK MANAGEMENT MATRIX Risk Ratings Severity (1)Insignificant (2)Minor (3)Moderate Major (4) (5)Extraordinary People Slight injury injuryMinor injuryMajor effectsHealth/ fatalitySingle disabilitytotalPermanent/ totalpermanentfatalities/Multipledisability Environment impactSlight impactMinor impactModerate impactMajor impactMassive Building damageSlight damageMinor damageLocal damageMajor damageMassive Likelihood Rare (1) Never heard of in the business, but it may happen 1 2 3 4 5 (2)Unlikely An event has occurred in the sector all around the world 2 4 6 8 10 (3)Possible An event has occurred in a firm or in the sector more than once throughout the world 3 6 9 12 15 Likely (4) Incidents occurs at least once a year on site 4 8 12 16 20 (5)certaintyNear Several incidents have happened on sitesconstruction 5 10 15 20 25

In order to monitor and control the health, safety, security and environmental management plan steps must be put in place by John Holland to ensure that the Sydney Football Stadium Redevelopment is in accordance with all work health and safety standards and regulations along with an environmental management plan.

There is always a danger inthe construction process. However, before risk can be managed, it must first be identified and evaluated to guarantee that it can be managed effectively. The customer should have spread the risk to where it is best managed through contract provisions, ideally through terms in the contract. Work should adhere to all Australian norms and regulations, with personnel adhering to all safety standards outlined in the Work Health and Safety Regulation 2017. Wherever a risk exists, adequate measures must be implemented to reduce the potential for injury.

Risk management should be adequately planned as followed per construction project management plan.

Risksintheconstructionproject management plan have adequate solutionsidentified inthe riskregister which also cover environmental impacts, the safety manager on site must do daily check ups on all aspects of the construction site to ensure works are being adhered to.

Environmental impact reports should be provided by said contractor and should identify said environmental problems, said problems should then be monitored through the use of daily and weekly check ups or as per detail provided in the management plan.

132 12.5. MONITORING & CONTROLLING

Management ➢ Quality Management ➢ Risk Management ➢ Stakeholder Management ➢ Communication

➢ It is recommended that the project board schedule regular meetings to review and update this management as well as other documents on a monthly or more frequent basis, to improve the accuracy of the plan and to ensure the plan can best suit the SFS project.

➢ Project management team should make the adjustments or modifications to the project management plan within 7 business days after such change is approved by the project board. The project board should review the submitted project management plan and provide necessary feedback and approve/deny decision within the next 5 business days.

Construction Project Management Plan Acceptance Approver Name (Print) Approver___________________________TitleSignature Date Signed

➢ In order to achieve the project goals, the project management plan must be correctly implemented throughout the project, and actions undertaken by any members of the SFS Redevelopment Project must be compliant with the relevant requirements specified by the project management plan.

➢ Delivery

The Construction Project Management Plan for Sydney Football (SFS) Redevelopment Project is developed by John Holland SFS Project management team based on Project Management Body of Knowledge (PMBOK). This project management plan establishes baselines and provides extensive guidance for the planning, implementation, control and monitor of the SFS project and the construction activities involved, from the dimensions listed below: Management Schedule Cost and Financial Management System Procurement Management and Change Health, Safety, Security and Environmental Management

133 CONCLUSION & RECOMMENDATIONS

This project plan is developed during the planning stage of the SFS Redevelopment project and must be updated on a regular basis throughout the duration of the project. Regarding the implementation and updates to the project management plan, the following recommendations are made to the SFS Redevelopment Project Team and project stakeholders:

➢ Project audits and follow up supervisions are recommended to be introduced during the Project Management Plan Implementation stage, to ensure the plans are correctly followed by all the team members. Project audits and follow up supervisions are also responsible for identifying and reporting any potential issues in the project management to the project management team.

➢ Scope

Management ➢ Resource

Management ➢

Management ➢

➢ Integration

and

John Holland. (2020). Construction Air Quality Management Sub Plan. Retrieved from https://infrastructure.nsw.gov.au/media/2830/construction waste management sub plan.pdf John Holland. (2021). Construction Waste Management Sub Plan. Retrieved from https://infrastructure.nsw.gov.au/media/2830/construction waste management sub plan.pdf

I REFERENCES

Behm, J. (2020). The Advantages and Disadvantages of Design Build and Design Bid Build Dumpsters. Retrieved https://www.dumpsters.com/fromblog/design bid build vs design build Ease. (2018). 14 Metrics Every Quality Exec Should Monitor & How to Calculate Them. Retrieved from https://www.ease.io/14 metrics every quality exec should monitor how to calculate them/ Evaluating offers, State of Queensland (Department of Housing and Public Works) 2018 Football New South Wales. (2018). Stadium Technical Requirements. Retrieved from https://footballnsw.com.au/wp content/uploads/2018/04/Stadium Technical Requirements 2018.pdf Green, C. (2006). Estimating as an art what it takes to make good art. Paper presented at PMI® Global Congress 2006 EMEA, Madrid, Spain. Newtown Square, PA: Project Management InfrastructureInstituteNew South Wales. (2020). Community Communication Strategy. Retrieved from https://www.infrastructure.nsw.gov.au/media/2428/community consultation strategy.pdf Infrastructure New South Wales. (n.d.). Sydney Football Stadium Redevelopment. Retrieved from https://www.infrastructure.nsw.gov.au/projects nsw/sydney football stadium redevelopment/#library John Holland. (2020). Biodiversity Management Sub Plan. Retrieved https://www.infrastructure.nsw.gov.au/media/2413/constructionfrombiodiversity management plan.pdf John Holland. (2016). Code of Business Conduct Retrieved from https://www.johnholland.com.au/media/2070/jhg code of business conduct may 2016.pdf John Holland. (2019). Code of Business Conduct Retrieved https://www.johnholland.com.au/media/2817/jh_cobc_fromjune 2019.pdf

holland health safety and wellbeing policy.pdf John Holland. (n.d.). Transforming Lives. Retrieved from https://www.johnholland.com.au/who we are/transforming lives/ Kenton, W. (2021). Make orBuy Decision. Retrieved https://www.investopedia.com/terms/m/makefromorbuy decision.asp

10/policy project community engagement design tool.pdf Roseke, B. (2017). Project Quality Assurance According to PMBOK. Retrieved from https://www.projectengineer.net/project quality assurance according to the pmbok/ Roseke, B. (2017). Quality Control According to PMBOK Retrieved from https://www.projectengineer.net/quality control according to the pmbok/ Roux, H. & Corrigan, E. (2014). Cost Model: Stadium Construction. Retrieved from https://www.building.co.uk/cost model stadium construction/5068838.article Voss, C. (2020). Sydney Football Stadium Construction Commences. Retrieved from https://www.austadiums.com/news/766/sydney football stadium construction commences WorkSafe Vic. (2021). The Hierarchy of Control. Retrieved from https://www.worksafe.vic.gov.au/hierarchy control

John Holland. (2020). Health, Safety & Wellbeing Policy Retrieved from

New Zealand Government. (2020). Community Engagement Design Tool. Retrieved from https://dpmc.govt.nz/sites/default/files/2020

II

https://www.johnholland.com.au/media/3005/john

1 APPENDIX

2 TABLE OF CONTENTS 1 INTRODUCTION...............................................................................................................3 1.1 Purpose of Project Charter 3 2 PROJECT AND PRODUCT OVERVIEW...................................................................3-4 3 JUSTIFICATION ...............................................................................................................3 3.1 project purpose or Business Need 4 4 SCOPE ..............................................................................................................................4-5 4.1 Objectives 4 4.2 Major Deliverables 4 5 5 DURATION......................................................................................................................5-7 5.1 Timeline 5 5.2 KEY Milestones 6 7 6 BUDGET ESTIMATE........................................................................................................8 6.1 Funding Source 8 6.2 Estimate 8 7 ASSUMPTIONS, CONSTRAINTS AND RISKS.......................................................8-10 7.1 Assumptions 8 7.2 Constraints 8 9 7.3 Risks 9-10 8 TEAM ORGANISATION...........................................................................................10-14 8.1 TEAM MEMBERS 10 8.2 Team Roles and Responsibilities 11 13 8.3 Team communication plan 13 8.4 Team risk management plan 14 8.5 Sign Off: 14

Located in Moore Park, Sydney, the Sydney Football stadium is a transformational infrastructure which will boost the visitor economy, support a vibrant cultural and sporting sector and enhance the quality of life in NSW. Designed by Cox Architecture, this project will provide seats for up to 45,000 audience. The stadium will have technologies to enhance the spectator experience as well as sightlines and amenities to meet both current and future needs. The estimated budget for the stadium is $828 million once demolition and contingency expenses are included, which is $99 million exceeding the government's election commitment. Its construction will begin in early 2020 and is estimated to completeintimeforthe2022NRLGrandFinal.Throughouttheproject,it will providepre employment opportunities for Aboriginal and Torres Strait Islander individuals and will invest in local Aboriginal operated businesses to provide construction, supply chain and support services. After completion, this world class stadium will offer a full roof coverage of the seats, increased numbers of amenities for better mobility, more than 48 food outlets with a wide range of options and enhanced media and broadcast facilities.

2 PROJECT AND PRODUCT OVERVIEW

3 1 INTRODUCTION 1.1 PURPOSE OF PROJECT CHARTER

The intended audience of the Sydney Football Stadium project charter is the project sponsor and senior leadership.

John Holland is to complete the Case Based Construction Project Management Plan assignment as part of Course BLDG3022/CPM Practice Capstone. The Sydney Football Stadium project charter documents and tracks the necessary information required by decision maker(s) to approve the project forfunding.

Theproject chartershouldincludetheneeds,scope,justification,andresourcecommitment as well as the project’s sponsor(s) decision to proceed or not to proceed with the project. It is created duringtheInitiatingPhase of theproject. The overall objectivesaretomaster thecourse material related to the Sydney Football Stadium and to demonstrate that mastery through our final report, especially for the CPMP. We are also committed to working effectively as a team, by monitoring our process effectiveness, frequent communication among each other, following through on commitments and helping one another to learn something brilliant. This will be achieved by dividing the five team members into different roles which are Project Manager, Site Engineer, Quantity Surveyor, Contracts Administrator, and Site Manager based on their capability, guaranteeing perfectness and tidiness.

➢ It is accessible to a wide range of people of various ages, ethnicities, genders and mobility.

➢ Create a space that is open and accessible to the public and that is able to connect the precinct to its surrounding local communities. MAJOR DELIVERABLES

Sustainable Design, Construction and Operation → It is key that the stadium be built to sustainable design. This involves ensuring all aspects be taken into consideration: Energy requirements Dust Noise pollution Vibration Road and travel services

The objectives of the Sydney Football Stadium are as follows: ➢ Ensurethat NSW continuesto bethe number one location forathletic and entertainment events.

4 3 JUSTIFICATION 3.1 PROJECT PURPOSE OR BUSINESS NEED

➢ Stimulate the local economy by providing grounds of entertainment and recreation. ➢ Improve sports day experience. ➢ Provide 45,000 seats, all with shade and closer to the games for better audience experience.

4.2

Major Deliverable I Deliverable Description Stadium → An infrastructure project able to stimulate economic growth and provide job opportunities, and become a national and international hub for entertainment.

Entertainment services → The stadium will be able to enhance the game day experience and atmosphere through providing a redeveloped and improved design.

The Sydney Football Stadium is redeveloped to satisfy people in NSW as the number one choice for sport competition and entertainment purpose. This stadium will be built into a modern and world class stadium, implementing international standards for each part of the stadium. Fortunately, this redeveloped stadium will welcome athletes and sporting fans in a big competition including 2023 FIFA Women’s World Cup and 2032 Summer Olympics becoming a new icon of Sydney. This stadium is able to handle 45,000 spectators and is able to provide those spectators with a wide array of foods and beverages. SCOPE 4.1 OBJECTIVES

The following table presents the major deliverables that the project’s product, service or result must meet in order for the project objectives to be satisfied.

A

4

5 Major Deliverable I Deliverable Description Economic stimulation → The stadium will be able to provide the local economy with an increase in personswithintheareaandhencepersonsabletopurchasegoodsandservices therefore stimulating the local economy. 5 DURATION 5.1 TIMELINE The Sydney Football Stadium project is expected to take 5 years from concept. The key milestones of the project is shown in the timeline below: 5.2 KEY MILESTONES The table below lists the high level Key Milestones of the project and their estimated completion timeframe. KEY Milestones Estimated Completion Timeframe NSW government announced the redevelopment of Sydney Football Stadium (SFS) Nov 2017 Business Case Summary released, and final estimated cost announced ($729 million). Mar 2018 Request for Secretary’s Environmental Assessment Requirements (SEARs) lodged with the Department of Planning and Environment Apr 2018

Department of Planning & Environment (DP&E)

Stadium operations cease Oct 2018

Estimated Completion Timeframe

Design competition released to four participating firms Jul 2018

prepared & issued SEARs for preparation of Environmental impact Statement (EIS). May 2018

The stage 1 of the redevelopment of the Sydney Football Stadium was approved, which involved the demolition of the existing stadium and a concept proposal for a new stadium. Dec 2018

Response to Submissions Report released Sep 2018

KEY Milestones

Community and stakeholder engagement commenced Apr 2018

Stage 1 DA publicly exhibited Jun 2018

The winning design for the future Sydney Football Stadium was released (submitted by Cox Architecture and Aspect Studios). Oct 2018

Stage 2 planning approved Dec 2019 NSW Government awarded the $735 million contract to John Holland for delivery of the new Sydney Football Stadium (stage 2 construction) Dec 2019 Stage 1 construction work completed Feb 2020

The NSW government announced that Lendlease would be the construction contractor, stage 1 construction contract (demolition of existing stadium) awarded to Lendlease. Dec 2018

Commencement of structural demolition Mar 2019

Response to submission published on Department of Planning, Industry and Environment’s website Aug 2019

Soft strip out demolition work commenced Jan 2019 Stage 2 request for SEARs lodged with the DPE Jan 2019

6

Stage 2 SEARs issued by the DPE Apr 2019 Stage 2 DA for the detailed design, construction and operations lodged with DPE May 2019 Stage 2 EIS on public exhibition Jun 2019

Stage 2 tender shortlist announced, Multiplex and John Holland were invited to participate in the tender process to deliver stage 2 of the project (reconstruction of the stadium) Aug 2019

7 KEY Milestones Estimated Completion Timeframe Commencement of stage 2construction, bulk earthworks, retaining walls, enabling and temporary works commence Mar 2020 Stadium substructure elements commenced Apr 2020 Structure basement to concourse level construction commenced Jun 2020 Above concourse level works commenced Sep 2020 Completion of Concourse Mar 2021 Roof, façade, fit out and remaining elements commenced Mar 2021 Design for stadium seats released Jul 2021 Stadium opening Late 2022 6 BUDGET ESTIMATE 6.1 FUNDING SOURCE The funding source is to be provided by the NSW government. The estimated budget for the stadium is $828 million once demolition and contingency expenses are included, which is $99 million exceeding the government's election commitment. 6.2 ESTIMATE $729 was the original estimated cost by the NSW government, however the estimated budget now is $828 million which include demolition and contingency expenses 7 ASSUMPTIONS, CONSTRAINTS AND RISKS 7.1 ASSUMPTIONS This section identifies the statements believed to be true and from which a conclusion was drawn to define this project charter. It is1.assumed:Thatthe project cost will not succeed the set $828 million 2. That project planning schedules will be met 3. That all stakeholders understand their roles and responsibilities 4. That the project will not include any other variations 7.2 CONSTRAINTS This section identifies any limitation that must be taken into consideration prior to the initiation of the 1.project. Coronavirus: Due to COVID 19 pandemic construction has been slowed down drastically due to either supply issues or government stay at home orders. This has a constraint on the amount of time the project needs to be completed due to government orders.

6. Resources: There is currently a shortage of timber in NSW along with resources being pre ordered to ensure the efficiency on site when building.

OperationConstructionRisks: Cost Risk Schedule Risk risk Operational risk Maintain a clear scope of work and accurate cost estimating in the project

Get

→ Weather constraints are connected with project schedule, if bad weather happened, a project would run over schedule. To fix this issue, weather constraints should be taken into account when scheduling a project.

7. Quality: The works must be compliant with all Australian regulations and must be completed to a high standard to ensure that client needs are satisfied.

7.3

The Australian government has allocated a $828 million budget. This is a set financial resource allocation done by the NSW government.

→ Use a software application such as Microsoft Project to minimise miscalculation

Weather

2. Vaccination: All members in the construction industry are required to be double dose vaccinated against coronavirus, for this reason workers have to take time off work and hence limits the

→ Reallocating resources Over Schedule → Reviewing a detailed plan before executing the project to make it more accurate.

→ Ensure the tools and utilities used are working effectively, and make a backup plan in case of failure

Budget

→ Undertake a performance management plan to ensure the that the project is built in accordance with the project specifications

→ Reviewing the weather forecast to able to predict bad weather incoming

8

3.schedule.Money:

Stakeholders: Noise pollution due to machinery and construction works has an effect on the nearby stakeholders so there is pushback from stakeholders on the stadium being created. .

→ Use a software application to minimise miscalculation on schedule

→ Performance

→ Ensure clear communication between stakeholders and project managers to minimise the presence of delay 19 → Doing a regular PCR Swab test to ensure the workers are safe → Vaccination is also required to enter the site constraints and natural disaster

COVID

8. Work Health and Safety: All works must comply with WHS act 2011 and WHS regulation 2017, this compliant to safety may affect time and cost constraints as special needs may be needed. RISKS Risk Mitigation overrun Reviewing a detailed plan before executing the project to make it more accurate. Get to know the subcontractors’ capacity if they are able to meet the project needs. any information from outside whether the subcontractor works well Minimising changes over the project Ensure clear communication between stakeholders and project managers to minimise the chance of delay happening, which leads to cost overrun

4. Time: Construction projects often take longer to complete than initially thought, for this reason the planning stage is the most critical to ensure key milestones are met to ensure the schedule is being 5.met.

9 Risk Mitigation → Legal risk → External risk → Identifying and predicting the legal risk in early stages → Undertakeaweatherforecastreviewtocalculatetheexternal hazardsthatmightaffect the completion of the project 8 TEAM ORGANISATION 8.1 TEAM MEMBERS Name Email Daniel Daoud d.daoud@student.unsw.edu.au Alisia Hanna a.hanna@student.unsw.edu.au Raynard Susanto raynard.susanto@student.unsw.edu.au Cindy Yuan cindypuisan.yuan@student.unsw.edu.au Chuoyu Zou jessie.zou@student.unsw.edu.au

Raynard Susanto SurveyorQuantity

→ Planning organising and orchestrating the completion of tasks.

→ Manage the construction project in all financial aspects including cost estimation.

Jessie Zou Site Manager → Coordinate onsite labour activities and manage overall site performance.

→ Ensure that all information and records are accurate and current

→ Create contract letters, notices and other communication means.

Name Role Responsibilities

→ Assess the status of ongoing projects and share the progress with shareholders.

→ Analyse contract estimates such as proposed materials, cost of production and evaluate if they are reasonable and accurate.

Cindy Yuan AdministratorContracts

→ Develop engineering calculations, diagrams, and technical reports in relation to the project.

Alisia Hanna Site Engineer

→ Present analysis results and project solutionstotechnicalmanagement, senior leaders and key stakeholders as necessary.

→ Ensure tasks are on time and within the budget.

Daniel Daoud Project Manager

→ Overseetheentireprojecttoanalyseandmanagepotentialprojectrisks that may occur and eliminate them.

→ Reducecost whilemaximisingefficiencyastohaveincreasedrevenue.

→ Generate contract proposals that support the organisation’s goals

10 9 9.1 TEAM ROLES AND RESPONSIBILITIES

→ Manage reports and necessary documentation so all legal parameters are met.

→ Ensure that the project is being built within the budget.

→ React to problems that may arise on site with solutions and liaise with the site team on how problems can be quickly fixed to ensure project parameters are met.

→ Prepare reports for evaluation.

→ Negotiate and consent contract conditions while ensuring that the project is delivered within the budget.

→ Complete daily requirements such as technical and regulatory documenting.

→ Prepare plans with accurate drawings consisting of project specifications and cost estimates.

→ Ensure all subcontractors understand their roles and responsibilities and supervise them to ensure they are delivering to the desired specifications/plans.

→ Check the construction materials price with subcontractors and suppliers.

→ Examine contracts to ensure that they comply with local, state and federal rules and regulations.

→ Design and execute engineering experiments to create workable and effective solutions.

→ Make adjustments to the budgeted project if there’s a change to the design.

→ Ensure projectsare completed ontimeand within the specifiedbudget.

→ Makeregular safetyinspectionstoensurethesafetyof theconstruction site.

Consultants and Certifiers

Furthermore, team members will be assessing performance throughout the semester to ensure that the quality of work is outstanding. Performance will be carried out on a task by task basis and will be assessed by the group weekly. This ensures members are able to meet their task and can allow for

→ Review, implement and update project documentations (including construction site diary, incident reports and site reports), and keep the project management team and the client up to date

→ Consultants use their specialised knowledge in order to provide the necessary steps to make the building compliant to codes and regulations alongwithhavingoccupants’ safetyinmind.Theyworkverycloselywith designers of the project in order to meet certifier requirements. A certifier has the responsibility of giving formal validation and certifying that the installation, equipment, and performance of the installed and commissioned systems meet all applicable codes and standards and are in accordance with the authorised design.

Barnaby Joyce MP Minister RedevelopmentRegionalTransportInfrastructurefor,and

→ The role of the minister for infrastructure, transport and regional development is to ensure that Australians have access to the necessary infrastructure requirements needed to achieve effective communication services, technologies and inclusiveness for economic growth while promoting Australian content and culture. It is with the minister and government funding that this project has been approved, it is key that the minister oversees the construction of the stadium to ensure it is on schedule.

9.2 TEAM COMMUNICATION PLAN

In person meetings will be carried out on a weekly to fortnightly basis, with online zoom meetings taking place during the same period. This will ensure that enough time is being spent on this task and everyone will be able to understand their roles and responsibilities. If problems arise in the construction process, the team will notify the group messenger chat which will act as the main communication source. An arrangement for an emergency meeting via zoom or an in person meeting to solve the problem will then take place. Google Docs also plays an important role for the report as it allows the team to add and adjust the document in distance or online whilst giving all the team members the opportunity to work on the same document at the same time.

Name Role Responsibilities

→ Supervise construction site workers, assess their skills and schedule necessary staff training.

11

→ Maintain the quality control procedure and resolve onsite issues.

The main source of communication for this task will be in the form of a group messenger chat. This is the main source of communication as it creates a formal setting to complete work meanwhile allowing for people at work and in different time zones to understand what is taking place. The other form of communication will be in an online meeting program such as Zoom due to members located in places outside of Sydney. There will still be opportunity for face to face communication during stages with other group members.

→ Ensure adherence to industry standards of the services being carried out, in reference to the company policy.

The site may not be available to students → Approaching the developer and asking for access to the site prior may be useful in achieving access. All team members are not based in Sydney so communication will have to take place online so all team members can be filled in.

12 corrective action as by having weekly check ups, any struggles can be voiced and can be correctly accounted for. Similarly, to ensure that this project goes to plan and is successfullycomplete, Advanced Constructions will ensure that each stage is complete with exceptional professionalism and to the standards of the marker. The company will further establish a decision making process which will be carried out by team vote after all thoughts and perspectives have been voiced; this will reduce the number of disagreements within the group and will ensure that the majority is able to decide for a process, as it puts less risk on any individual person since everyone will be able to have their say. This will further establish a common ground between team members and set the goals of the project clearly so as it can be completed adequately.

→ The use of Facebook messenger has proved beneficial in allowing the team to have the necessary communication needed to be a high performance team. Regular check ups with group members and weekly meetings has meant that communication is not really an aspect to worry about.

Daniel Daoud z5309284 D.Daoud 14/09/2021 Alisia Hanna Z5312166 A.Hanna 14/09/2021 Raynard Susanto z5285167 R.Susanto 14/09/2021 Cindy

z5271726 C.Yuan 14/09/2021 Chuoyu Zou z5314107 C.Zou 14/09/2021

9.3 TEAM RISK MANAGEMENT PLAN Risk Approach Taken to Mitigate Risk

Team members have work commitments, so they may find it challenging to work on the assignment

→ The use of Facebook messenger has meant that the team can stay in contact with all members of the group.

→ Being proactive and allocating tasks early in this assignment will allow for those with work commitments to complete tasks on their own times and will hence allow for a better output from the team This group of students have not worked with each other so there may be a lack of trust or a doubt of each other’s skills

→ Due to COVID there have been previous courses in which all group members have been fully online creating no face to face contact, this should mean that group members are familiar with communicating online. Date Yuan

9.4 SIGN OFF: I have participated in the development of this charter and agree to it Team Member (Name) zID Signature

→ All members of this team carry a reputation of completing their tasks and being active members in group tasks. The use of meetings will allow for more trust within the group and allocating tasks will allow for accountability and responsibility for all group members. This course is not in person so there is less time in person, hence less time for the group to meet face to face to discuss the assignment.

13

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.