NOVEMBER 2-4, 2016 | WASHINGTON, D.C. R E N A I S S A N C E D O W N TO W N H OT E L
ENGAGE WITH THE BEST
CONFERENCE
PROGRAM
A9111-9507-A1-4A00 | Š Siemens Medical Solutions USA, Inc., 2016
FP AD, ATHENA HEALTH, TK
Engineers solve problems. Pioneers break new ground. Siemens Healthineers does both. As our market transforms, new challenges bring new opportunities. Introducing Siemens Healthineersâcombining deep engineering know-how with a pioneering spirit that boldly embraces the future. In addition to ground-breaking technologies in medical imaging, laboratory diagnostics, and clinical IT, we offer an expanding portfolio of advanced therapies and molecular diagnostics, as well as new enterprise services. All to help healthcare providers improve patient outcomes while reducing cost.
Perhaps thatâs why nine out of ten hospitals in the U.S. depend on our solutions, including all the hospitals on the U.S. News & World Report Honor Roll.1,2 Along with our new name comes a renewed commitment. We will do all we can to enable our partnersâ success, because that is what partnership is all about. Learn more at usa.siemens.com/healthineers. 1 2
IMS Hospital Database and SAP Installed Base: May 2015. c2015. U.S. News & World Report: Best Hospitals 2016-17: Overview and Honor Roll [Internet]. Washington, D.C.: U.S. News & World Report; c2016.
WELCOME LETTER
This was going to be our fourth annual Hospital of Tomorrow conference, but weâve made a leap forward. Welcome to the first annual Healthcare of Tomorrow conference! The change is not just cosmetic labeling. In consultation with many of you, we made a considered decision to expand the conference framework to better reflect todayâs dynamic healthcare industry. Hospitals are still at the center of the discussionâbut not just as brick-and-mortar structures with limited bed space. Hospitals are the hubs of sprawling care networks that can reach into many corners of a community. Weâre including pediatric hospitals, health systems, clinics, outpatient facilities and more. As the American health system evolves, institutions and relationships seem to be changing by the month. But our goal for HoT remains the same: to create a forum where the best minds from providers, payers and policymakers come together with the shared mission of improving consumer health. The agenda, developed in consultation with an advisory council of experts at leading hospitals, is full of the issues shaping the transformation of the healthcare industry as we speak and for years to come. Many of the innovations that youâll hear about this week promise better outcomes for both your institutions and your patients. Our experts will look at the big picture and go deep into the most pressing topics. The new reality focuses on safer patients, lower costs and increased access to care for tens of millions of people who were previously uninsured. Underlying these challenges are the emerging medical breakthroughs and technologies that can truly change the game. Few are closer to the cutting edge of science and medicine than our keynote speaker, J. Craig Venter, regarded as one of the leading scientists of the 21st century for his numerous invaluable contributions to genomic research. In addition to his groundbreaking research, Venter is taking those discoveries out of the lab and into the world. He helped found Synthetic Genomics Inc., a privately held company dedicated to commercializing genomic-driven solutions to address global needs such as new sources of energy, new food and nutritional products, and next-generation vaccines. Other headliners include Washington policy experts like former Senate Majority Leader Tom Daschle, hospital CEOs from Johns Hopkins, Carolinas HealthCare System, Childrenâs Hospital of Philadelphia, Nationwide Childrenâs and St. Jude. Expert panels will look at the progress of telemedicine, predictive data analysis, creating an innovative culture, making the leap to interoperability, enhancing the patient experience and more. Childrenâs hospitals have long been a focus for U.S. News. We appreciate the unique circumstances under which they operate, as well as the amazing care they provide for the youngest patients. This year weâre created a separate Childrenâs Hospital track to allow us to look in detail at their particular challenges with issues such as patient safety and population health. As you know, U.S. News has followed the hospital industry closely for nearly three decades; indeed, this year is the 27th year of the Best Hospitals rankings. As we continue to expand our role in publishing consumer health data and advice (in addition to custom products for hospital executives), weâre constantly seeking out the best measures of success. To that end, weâre convening a colloquium on Friday morning to wrestle with best practices for assessing hospital quality, safety and performance. With the federal governmentâs controversial âstar ratingsâ front and center, weâll bring together key players from the assessment world for a lively discussion about what works and what we can do better. Maintaining our tradition of transparency, we will also have a session on our own rankings and our plans for the future. Iâm proud that HoT has evolved into a provocative but civil forum that allows a broad range of health professionals to make progress on solving the key challenges we all face. Few subjects that we cover at U.S. News are more important. I encourage you to engage in the many formal and informal dialogues among the industry professionals, policymakers and medical experts we have gathered here in the nationâs capital. Weâre pleased that you could join us.
Brian Kelly Editor and Chief Content Officer U.S. News & World Report
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The best hospitals are rooted
in knowledge, empowering
patients and providers.
Elsevier is proud to partner with todayâs top hospitals and those on their way. Thank you for your contributions to a healthier future. A world-leading provider of information solutions, Elsevier integrates evidence-based content into the care process, making it accessible to providers and their patients where and when they need it. Reference and Decision Support ¡ Order Sets and Care Plans ¡ Learning and Competency Management Patient Engagement ¡ Professional Practice Services ¡ Academic Education and Certification Encourage Quality. Reduce Variability. Improve Outcomes.
Empowering Knowledgeâ˘. Enabling Action. Elsevier.com/clinical-solutions
CONTENTS
Thank You to Our Sponsors & Supporters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 U.S. News Healthcare of Tomorrow Advisory Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 U.S. News Childrenâs Healthcare of Tomorrow Advisory Council . . . . . . . . . . . . . . . . . . . 9 Schedule-at-a-Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Keynote Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Continental Breakfasts / Roundtable Discussions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Breakout Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Networking Exhibits & Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Because of a promise. At Nemours we promise to care for every child as if they were our own. Whether partnering with families or providers, weâre there when you need a renowned pediatric specialist, a pediatric surgeon or a trusted pediatric partner. Together, we will do everything in our power to help each child grow up healthy and reach his or her full potential.
Your child. Our promise. NemoursduPont.org Š 2016. The Nemours Foundation. Ž Nemours is a registered trademark of The Nemours Foundation. 06237
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ITâS NO WONDER WHAT DRIVES US.
At Childrenâs Hospital of Philadelphia, we know families in our community and around the world are counting on us to make breakthroughs that improve childrenâs lives. Thatâs why we empower our team of 14,000 people to think outside the box and help them bring their best ideas to life. Because whether they save a life or simply make life better, those innovations mean the world to the children and families they help.
chop.edu Š2016 Childrenâs Hospital of Philadelphia. All rights reserved.
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GENERAL INFORMATION
REGISTRATION HOURS Wednesday, Nov. 2
12:00 p.m. â 5:30 p.m.
Thursday, Nov. 3
7:00 a.m. â 6:00 p.m.
Friday, Nov. 4
7:30 a.m. â 10:30 a.m.
CONFERENCE HOURS See Schedule-at-a-Glance on page 10
CONTINENTAL BREAKFAST RENAISSANCE BALLROOM AND FOYER Thursday, Nov. 3:
7:30 a.m. â 8:30 a.m.
Friday, Nov. 4:
7:30 a.m. â 8:30 a.m.
SPEAKER ROOM
Sponsored by:
MEETING ROOM 6 Hours of Operation: Wednesday, Nov. 2
10:30 a.m. â 6:00 p.m.
Thursday, Nov. 3
7:00 a.m. â 6:00 p.m.
Friday, Nov. 4
7:00 a.m. â 11:30 a.m.
PRESS ROOM MEETING ROOM 7 Hours of Operation: Wednesday, Nov. 2
10:30 a.m. â 6:00 p.m.
Thursday, Nov. 3
7:00 a.m. â 6:00 p.m.
Friday, Nov. 4
7:00 a.m. â 11:30 a.m.
LOST AND FOUND: Items should be brought to registration on the meeting room level. FILMING & PHOTOGRAPHY NOTICE: The U.S. News Healthcare of Tomorrow Leadership Forum may be filmed. When you enter this event, you will be entering an area where video and audio recording and photography may occur. Your entrance into the event premises will serve as your voluntary agreement to permit U.S. News and its affiliates, representatives and licensees to use your image, likeness, voice, any comments made by you and/or any information obtained about you (including your name) for editorial, promotional, marketing or other purposes in any media now known or hereafter devised. You release U.S. News and its officers, directors, employees, and representatives from any liability connected with such filming, photography, or recording. You waive any claims you may have against U.S. News and its officers, directors, employees, representatives, affiliates and licensees from the use of your image, likeness, voice, comments made by you or information obtained about you.You have been fully informed of your consent, release and waiver before entering the event.
OPENING NIGHT RECEPTION Wednesday, November 2 5:00 p.m. â 6:30 p.m. Renaissance Main Lobby Reception Sponsored by
THURSDAY EVENING RECEPTION Thursday, November 3 5:15 p.m. â 6:30 p.m. Networking Booth Area Reception Sponsored by
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Join the conversation ď @USNHoT #USNHoT16
Why are you here? Weâre all here for a reason. At the end of the day, epilepsy doesnât care about rankings and congenital heart defects arenât impressed by individual accomplishments. Weâre here because we know that mutual collaboration helps us treat people the best way we collectively know how. Because deep down we know that if we can come together and collaborate in a meaningful way, we have the power to create dramatic, positive change in our world.
Letâs change the outcome together. Discover the transformative power of learning networks. Join us for âTapping the Power of Working Together,â on Thursday, November 3 at 10:45 a.m.
U.S. NEWS HEALTHCARE OF TOMORROW ADVISORY COUNCIL
We thank the top hospital executives, leading medical experts and healthcare visionaries who provided guidance and insight in shaping the 2016 Healthcare of Tomorrow program.
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STEVEN J. CORWIN, M.D.
TOBY COSGROVE, M.D.
Chief Executive Officer New York-Presbyterian University Hospital of Columbia and Cornell
President and Chief Executive Officer Cleveland Clinic
KENNETH L. DAVIS, M.D.
PATRICIA GABOW, M.D.
President and Chief Executive Officer Mount Sinai Health System
Former Chief Executive Officer Denver Health and Hospital Authority
DEAN GRUNER, M.D.
ELIZABETH G. NABEL, M.D.
President and Chief Executive Officer ThedaCare
President Brigham and Women’s Health Care
RONALD R. PETERSON
GREGORY POULSEN
President Johns Hopkins Health System
Senior Vice President and Chief Strategy Officer Intermountain Healthcare
ROBERT C. ROBBINS, M.D.
JEFFREY A. ROMOFF
President and Chief Executive Officer Texas Medical Center
President and Chief Executive Officer UPMC - University of Pittsburgh Medical Center
LOUIS A. SHAPIRO
PETER L. SLAVIN, M.D.
President and Chief Executive Officer Hospital for Special Surgery
President Massachusetts General Hospital
A. EUGENE WASHINGTON, M.D.
MICHAEL R. WILLIAMS, D.O., M.D.
President and Chief Executive Officer Duke University Health System Chancellor for Health Affairs Duke University
President University of North Texas Health Science Center
U.S. NEWS CHILDRENâS HEALTHCARE OF TOMORROW ADVISORY COUNCIL
Weâre pleased to introduce the U.S. News Childrenâs Healthcare of Tomorrow Advisory Council. This distinguished group of childrenâs hospital leaders offered their expertise and advice to help create a dedicated track of pediatric-focused sessions for this yearâs program. MERI ARMOUR
DAVID J. BAILEY, M.D.
President and Chief Executive Officer Le Bonheur Childrenâs Hospital
President and Chief Executive Officer Nemours Childrenâs Health System
MADELINE BELL
JAMES R. DOWNING, M.D.
President and Chief Executive Officer Childrenâs Hospital of Philadelphia
President and Chief Executive Officer St. Jude Childrenâs Research Hospital
MICHAEL FISHER
ANGELO P. GIARDINO, M.D., PH.D.
President and Chief Executive Officer Cincinnati Childrenâs Hospital Medical Center
Senior Vice President and Chief Quality Officer Texas Childrenâs Hospital
JENA HAUSMANN
JOAN R. MAGRUDER
President and Chief Executive Officer Childrenâs Hospital Colorado
President St. Louis Childrenâs Hospital
KURT NEWMAN, M.D.
JEFF SPERRING, M.D.
President and Chief Executive Officer Childrenâs National Health System
Chief Executive Officer Seattle Childrenâs
PAUL S. VIVIANO President and Chief Executive Officer Childrenâs Hospital Los Angeles
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SCHEDULE-AT-A-GLANCE
Wednesday, November 2, 2016 2:00 p.m. - 2:45 p.m.
Case Study: Using Hospital Data Insights to Improve Clinical Quality at The University of Kansas Hospital and Cincinnati Childrenâs Hospital Medical Center Mount Vernon Square B
3:00 p.m. - 5:00 p.m.
Opening Keynote Session Renaissance Ballroom
5:00 p.m. - 6:30 p.m.
Opening Night Reception Renaissance Main Lobby
Thursday, November 3, 2016 Breakfast with Roundtable Discussions Renaissance Ballroom
7:30 a.m. - 8:30 a.m. Mount Vernon Square B
8:45 a.m. - 10:00 a.m.
Implementing a Population Health Model
Meeting Room 3
Stepping Up Pediatric Patient Safety
Enhancing the Patient Experience
10:45 a.m. â 12:00 p.m.
Focused Factories: The Advantages of the Specialized Approach
Telemedicine Comes of Age
Mount Vernon Square A
Case Study: Bringing Ideas to Life: Creating a Culture of Innovation
Interoperability Progress Report: Building an Effective Health IT Infrastructure
Keeping the Pediatric Population Healthy
Case Study: Healthcare Learning NetworksÂâ Tapping the Power of Working Together
Luncheon/Keynote Session Renaissance Ballroom
12:15 p.m. â 2:00 p.m. A Package Deal: Laying the Groundwork for Bundled Payments
Breaking the Mold: Fostering In-House Innovation
A New Blueprint for Childrenâs Hospitals: Strategic Partnerships
The Medical School Startup: Reshaping Medical Education
Case Study: Healthcare Innovation in the Cloud
Refreshment Break Networking Booth Area
3:30 p.m. â 4:00 p.m.
4:00 p.m. â 5:15 p.m.
Hitting the Sweet Spot With Predictive Analytics
Meeting Room 8
Refreshment Break Networking Booth Area
10:00 a.m. â 10:45 a.m.
2:15 p.m. â 3:30 p.m.
Meeting Room 4
Inside the U.S. News Childrenâs Hospitals Rankings
The Community Hospital: A Lesson in Surviving and Thriving
The Retail Clinic Phenomenon
Re-Engineering the Hospital: Taking a Systems Approach
Case Study: Driving Performance in a Patient-Centric Era
Reception Networking Booth Area
5:15 p.m. â 6:30 p.m.
Friday, November 4, 2016 7:30 a.m. â 8:30 a.m.
8:45 a.m. â 10:00 a.m.
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Breakfast with Roundtable Discussions Renaissance Ballroom Meeting Room 3
Meeting Room 4
Fortifying Against Cyberthreats
A Roundtable with Regulators
Meeting Room 8
Case Study: Engaging Patients to Expand Your Market
10:00 a.m. â 10:30 a.m.
Refreshment Break Networking Booth Area
10:30 a.m. - 12:30 p.m
Closing Keynote Session: A U.S. News Colloquium on Quality Measures The Future of U.S. News Best Hospitals Rankings and Ratings Renaissance Ballroom
Meeting Room 2
Charting a New Course in Pediatric Genomic Medicine
KEYNOTE AGENDA
Wednesday, November 2, 2016 3:00 p.m. â 5:00 p.m. INTRODUCTION Margaret Mannix Executive Editor, U.S. News & World Report @usnews
WELCOME Brian Kelly Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews
KEYNOTE REMARKS AT THE SPEED OF CHANGE: HOW THE âCAREâ IN HEALTHCARE IS CHANGING David Pacitti President, Siemens Medical Solutions USA; Head, Siemens Healthineers North America @SiemensHealth
KEYNOTE REMARKS USING CONSUMER DEMOGRAPHIC DATA TO DRIVE INSIGHTS: AN EVOLUTIONARY INDUSTRY LOOK Lee Rivas President, Elsevier @ElsevierConnect
FEATURED KEYNOTE J. Craig Venter, Ph.D. Co-Founder, Executive Chairman, and Chief Executive Officer, Human Longevity @humanlongevity
KEYNOTE PANEL NEXT GENERATION HEALTHCARE: NEW COSTS, NEW CHALLENGES, NEW MODELS OF CARE Thomas A. Daschle Founder and Chief Executive Officer, The Daschle Group @TomDaschle Redonda G. Miller, M.D. President, The Johns Hopkins Hospital @HopkinsMedicine Eugene A. Woods President and Chief Executive Officer, Carolinas HealthCare System @GeneAWoods, @Carolinas
MODERATOR Brian Kelly Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews
Thursday, November 3, 2016 12:15 p.m. â 2:00 p.m. KEYNOTE REMARKS WHAT HEALTHCARE CAN LEARN FROM SILICON VALLEY Ed Park Executive Vice President and Chief Operating Officer, athenahealth @athenahealth
KEYNOTE PANEL TRANSFORMING HEALTHCARE IN THE DIGITAL AGE Yumin Choi Partner, HLM Venture Partners @hlmvp Ed Park Executive Vice President and Chief Operating Officer, athenahealth @athenahealth Stephanie Tilenius Chief Executive Officer and Founder, Vida @stilenius, @vida Laura T. Wallace Vice President, Health and Life Sciences, Microsoft @Microsoft
MODERATOR Scott Hensley Shots Host, Science Desk, NPR @ScottHensley @NPR
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KEYNOTE AGENDA
Friday, November 4, 2016 10:30 a.m. – 12:30 p.m. INTRODUCTION Margaret Mannix Executive Editor, U.S. News & World Report @usnews
KEYNOTE PANEL A U.S. NEWS COLLOQUIUM ON QUALITY MEASURES Cynthia Barnard, Ph.D. Vice President, Quality, Northwestern Memorial HealthCare; Associate Professor, Clinical, Northwestern University Center for Healthcare Studies @NorthwesternMed, @NUFeinbergMed Susannah M. Bernheim, M.D., Director of Quality Measurement, Centers for Outcomes Research and Evaluation, Yale/Yale-New Haven Hospital @YNHH Helen Burstin, M.D. Chief Scientific Officer, National Quality Forum @HelenBurstin, @NatQualityForum Nancy Foster Vice President, Quality and Patient Safety Policy, American Hospital Association @ahahospitals Ashish K. Jha, M.D. Director, Harvard Global Health Institute; K.T. Li Professor of Health Policy, Harvard T.H. Chan School of Public Health; Professor of Medicine, Harvard Medical School @ashishkjha, @HarvardGH, @HarvardChanSPH, @harvardmed Peter J. Pronovost, M.D., Ph.D. Senior Vice President, Patient Safety and Quality; Director, Armstrong Institute for Patient Safety and Quality, Johns Hopkins Medicine @PeterPronovost, @HopkinsMedicine
MODERATOR Brian Kelly Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews
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KEYNOTE PANEL THE FUTURE OF U.S. NEWS BEST HOSPITALS RANKINGS AND RATINGS Avery Comarow Health Rankings Editor, U.S. News & World Report @Rankingsguy, @USNewsHealth Geoff Dougherty Ph.D. Senior Health Services Researcher, U.S. News & World Report @geoffdougherty, @usnews Murrey G. Olmsted, Ph.D Project Director, Best Hospitals, RTI International @RTI_Intl
MODERATOR Ben Harder Managing Editor and Chief of Health Analysis, U.S. News & World Report @benharder, @usnews
WE
ARE COMING AT CANCER
IN WAYS CANCER
Š2016 City of Hope
DOESNâT SEE COMING
These City of Hope doctors are three of the worldâs top cancer specialists: Larry Kwak, M.D., Ph.D., Stephen Forman, M.D. and Steven Rosen, M.D., provost and chief scientific officer of City of Hope. Collaborating with our renowned researchers, they are pioneering some of todayâs most visionary cancer breakthroughs â from developing the technology behind four of the most widely used cancer medicines, to teaching the bodyâs immune system to destroy cancer. To see how we blend science with soul to create medical miracles, go to CityofHope.org or call 800-826-HOPE.
BREAKFAST ROUNDTABLE DISCUSSIONS
Thursday, November 3, 2016 7:30 a.m. â 8:30 a.m. USING THE U.S. NEWS HOSPITAL RANKING PROCESS AS A LEVER TO IMPROVE CARE FOR CHILDREN AND FAMILIES As the U.S. healthcare system rapidly evolves into pay for performance or other merit based payment systems, measuring and improving clinical performance has become a hospital imperative. Yet, at the same time, we are lacking an official, comprehensive structure and process by which hospitals and their outcomes can be measured. Archimedes once said, âGive me a lever long enough and a fulcrum on which to place it, and I shall move the world.â The U.S. News & World Report survey questions provide a measurement platform in the absence thereof and subsequently provide a lever for improving care. At Texas Childrenâs Hospital, as our participation in the U.S. News & World Report hospital ranking process has matured, we have come to appreciate and embrace the survey as an important component of our overarching quality improvement strategy. The transparency that arises from publicly displayed rankings further lengthens the lever that can drive clinical care improvement. The rankings provide our clinicians, quality improvement specialists and administrative leaders with a highly visible tool to examine performance, foster necessary change and to âmove the worldââat least from a quality improvement perspective. In this session, we briefly highlight two examples where this quality imperative, stimulated by the U.S. News & World Report survey process, has led to quality improvement and has energized the clinical and administrative leaders to search for other opportunities.
Presented by: HOW ON-DEMAND HEALTHCARE IS INCREASING ACCESS AND LOWERING COSTS The advent of on-demand mobile application technology and the effects of the Accountable Care Act has opened the door for innovation and the creation of an entirely new access point for medical care, from primary care as an extension of a current provider organization to episodic after hours urgent care. Culturally, the way consumers access services from shopping, to rides, to food delivery, pet care and other
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essential services is changing rapidly. There are a growing number of mobile applications that can be downloaded onto mobile devices that offer a wide range of on-demand services to make life more convenient. With an on-demand mobile application, just one button on a phone can make it all happen. It was only a matter of time before on-demand mobile applications would find its place in creating the same outcome in healthcare. Contemporaneously, as hundreds of thousands of new patients gain access to medical care and one-third of primary care doctors retire over the next decade, mid-level providers, Nurse practitioners in particular, are gaining independence and establishing autonomy as they provide medical care either independently or with reduced oversight and management of a physician. Currently, 21 states and the District of Columbia have approved âfull practiceâ status for nurse practitioners, allowing them to assess, diagnose, interpret diagnostic tests, and prescribe medications independently. Nurse practitioners who operate in these areas are also free to establish and operate their own independent practices in the same way physicians do. The remaining states continue to hold reduced or restricted practice regulations for nurse practitioners. The convergence of these trends means that on-demand mobile applications can be integrated into a health systemâs current enterprise systems and provider organizations in a way that seamlessly provides more access to patients while lowering overall costs and improving patient satisfaction. Presented by: SURGICAL INNOVATION WITH ACCOUNTABILITY Medical innovation continues to move forward at a rapid pace, making the development of metrics and establishment of standards for education and training of emerging technologies an urgent matter. Medical professionals and patients alike have recognized the need to increase public awareness of surgical technologies through integration of research, content development, and educational programming. This session will take an in-depth look at medical technological innovations from start to finish and feature discussions on bringing innovation to healthcare centers while also improving education standards for better outcomes. Presented by:
BREAKFAST ROUNDTABLE DISCUSSIONS
NEXT GENERATION PHYSICIAN ALIGNMENT: THE ONLY WINNING STRATEGY FOR PHYSICIANS AND HEALTH SYSTEMS
CAMPUS MASTER PLANNING: STRATEGIES FOR OPTIMIZING HEALTH SYSTEM PERFORMANCE AND OUTCOMES
Physician alignment and engagement with the health system have evolved significantly, particularly in the era of valuebased care. Now, more than ever, each aspect of health system performance is directly influenced by the decisions and behaviors of its physicians. The path forward requires a collaborative partnership between health systems and physicians to address the complexities and demands of providing care in todayâs environment. Powerful physician alignment with enterprise strategy and operations will be a key differentiator for successful provider organizations moving forward. Leading provider organizations will recognize that the ability to deliver advanced crosscontinuum care depends on engaging their physicians as fully committed âowner-operatorsâ of the clinical enterprise. They will ask several essential questions: âAre we aligned with our physiciansâand they with usâso that we can operate as one? Are our physicians organized and structured in a manner which enables strong performance management? Does our physician alignment strategy go beyond business relationships and economics?â The answers will determine which providers thrive in the increasingly value-based and demanding healthcare environment. In this session, we share a next generation approach to physician alignment, proven to both foster and support high-affinity physician engagement with accountability for performance across the enterprise.
In the past, campus master planning exercises have been focused largely on translating future demand into space requirements and using this information to inform how the campus will evolve over time. The new healthcare paradigmâfocused on value-based purchasing, population health and evolving workforce modelsâdictates that health systems must develop integrated solutions informed by clinical, operational, strategic and experiential perspectives to drive optimal outcomes. To respond to this new reality, health systems must adapt their planning frameworks. During this session, a new framework for strategic campus master planning that leverages quantitative, qualitative and experiential components will be presented. This framework focuses on ensuring the planning process delivers solutions that optimize performance and outcomes across the clinical enterprise. Presented by:
Presented by: LEADING WITH CULTURE: HOW PROVIDERS ARE SUCCESSFULLY INTEGRATING A POPULATION HEALTHBASED MODEL Culture has a powerful effect on business results, helping to make or break even the most insightful strategy or the most experienced executives. At this critical inflection point in healthcare, where both providers and payers are changing their business models to effectively structure their organizations to successfully adapt to a population healthbased world, organizational culture, and the senior leaders who help define and communicate it, play a critical role in overcoming some of the nuanced challenges toward the shift of integration, including assimilating non-traditional leaders into the organization. Despite its influence on business performance, culture is notoriously difficult to manage because the underlying drivers are usually hidden. Truly understanding the culture and diagnosing the elements of a culture that do or do not support the strategic priorities of the business can unlock the full potential of an organization. Because the senior leadership team tends to have a disproportionate influence on the culture, selecting and developing executives and teams that reinforce the current cultureâor help to evolve itâis one of the most important ways to make sure the culture is supporting the business. Presented by: 15
BREAKFAST ROUNDTABLE DISCUSSIONS
Thursday, November 3, 2016 7:30 a.m. â 8:30 a.m. DISCHARGED, NOT DISENGAGED Payment model reforms are forcing hospitals to consider what happens to patients after discharge. Wheeling a patient out with a few daysâ supply of medication and an incomprehensible discharge plan wonât cut it when significant reimbursements are at stake. How can patient outreach and follow-up services within the critical 24-72 hours after discharge from an acute care or urgent care setting support the recovery process â and keep the hospital safe from reimbursement cuts? Stephen Cavalieri, M.D, Senior Vice President and Chief Medical Officer at Envera Health, will lead this conversation. Presented by: DO YOU KNOW HOW WELL YOUR CLINICALLYINTEGRATED NETWORK IS PERFORMING? As payment reform accelerates, healthcare leaders need to carefully consider how clearly defined their delivery networkâs journey from todayâs fee-for-service environment to tomorrowâs alternative advanced payment models really is. Do you have a sense of the appropriate pace that you need to transition to risk-based payments? Do you have a comprehensive understanding of current and future states of infrastructure needed to support that transition? Your organization will need to significantly evolve in areas of leadership, resource use, data access, healthcare information technology, clinical quality measure alignment, staffing models and integrated services to succeed under new valuebased payment models. By attending this highly interactive session, youâll learn from your peers and HealthTeamWorks about concrete steps you can take to drive clinical and financial improvement. As a leader in clinical transformation, HealthTeamWorks can provide guidance on leveraging federal programs and commercial contracts to support the transition to value-based care, as well as assistance to assess and optimize your own organization in preparation for payment reform. Presented by:
ÂŽ
REVOLUTIONIZING PATIENT CARE WITH EMERGING TECHNOLOGIES In the last few decades, technology has played a growing role in the evolution of patient care. The concept of using emerging technologies in healthcare has progressed over time, from phone calls with physicians to virtual doctor visits and remote patient monitoring. With the use of telehealth, healthcare providers can make use of long distance patient/ clinician contact, care and monitoring. Stanford Childrenâs Health realizes the capacity and potential of telehealth in the proliferation of value-based care, along with its ability to help with population health management by keeping patients out of doctorsâ offices and hospitals. Ultimately, telehealth has the ability to improve patient care and lower medical costs for payers and patients. To take full advantage of such technologies, however, we will need to develop new models of care and interaction. At present, our healthcare system is based on a model of direct patient-doctor interaction, with an emphasis placed on standing procedures. Through collaboration between payers, providers, regulators and patients, we are confident that healthcare systems can drive change to reap the full benefits of virtual healthcare management. In this session, we discuss the evolution of emerging technology and explore the present and future of telehealth, along with the systematic changes within the healthcare system that will make these goals a reality. Presented by: FINDING SUCCESS WITH CAPITATED MODELS OF CARE As the healthcare industry migrates toward a value-based payment system, with risk-based bundled payment models gaining speed, it is vital for hospitals and health systems to understand and reduce costs. However, an overwhelming majority of providers are not yet ready, as they donât have the cost data they need to determine a cost for an episode of care. Considering that at least 60 percent of hospitals participating in Medicareâs Comprehensive Care for Joint Replacement model are at risk for penalties based on their cost performance, the importance of having accurate cost data is clear. Attend this discussion to learn how your peers are using comprehensive cost data to understand and manage the total cost of care and drive value in Cardiac Care and Comprehensive Joint Replacement bundles. Presented by:
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BREAKFAST ROUNDTABLE DISCUSSIONS
ASSESSING IMPLEMENTATION OF PATHWAYS AND CLINICAL DECISION SUPPORT TOOLS IN ADVANCING QUALITY AND COST-EFFECTIVE CARE According to multiple sources, pathways and counseling tools were developed with the goals of managing the use of high costâhigh touch drugs, streamlining variations in treatment, and improving quality of care, while containing costs. More prescriptive than treatment guidelines, clinical pathways can be defined as detailed, evidence-based processes for delivering care by the state and stage of disease. According to 2015 data from IMS, more than 83% of oncologists are now part of an integrated delivery network (IDN) or other system with a corporate parent and are more likely to follow pathways for treatments than independent standards of care. Clinical pathway development varies widely in scope, level of detail, and the types of organizations offering the pathways. Developers range from payersponsored, third-party companies that may use incentives and penalties to drive pathway compliance, as well as provider-driven pathways developed internally by academic medical centers. Cost considerations, particularly the rising costs of specialty drugs, remain a major focus in guiding pathway development. While some studies have shown that the costs of acute hospitalizations are greater than the direct costs of the drugs, other studies have demonstrated growing evidence that oncology pathways can decrease spending on chemotherapy patients. A study by Blue Cross Blue Shield found potential system-wide savings of more than $30 million through the use of pathways. Another study of adherence to Level I Pathways for non-small cell lung found that total mean direct medical costs were 35% lower in patients treated on- versus off-pathway, suggesting that pathway adherence saves costs in this particular disease setting. However, there is no consensus on which aspects of treatment are most effective in lowering costs. In spite of the goals of increasing high-quality, standardized care, while reducing unnecessary resource utilization and drug costs, there is current widespread debate among the community, especially by oncologists against the âcookie-cutterâ approach of clinical pathways, particularly as treatment becomes more personalized. Because metrics for assessing care pathways have not been standardized, the true impact of pathways on patient outcomes, quality of care, medical resource use, and treatment are not yet fully understood. The roundtable could be an opportunity to initiate a discussion and gather insight and feedback from participants on development and implementation of these pathways or guidelines in their systems and its impact on cost, quality and patient outcomes.
SAFEGUARDING PATIENT ENVIRONMENTS WITH ADVANCED UV TECHNOLOGY Todayâs hospitals and patient care facilities face a number of challenges, including strains on their financial and physical resources, achieving compliance with established infection control protocols and continuing to meet nationwide healthcare reform policies for reducing healthcare-acquired infection (HAI) rates. In the fast-paced hospital environment, terminal cleaning and disinfecting is often suboptimal. Manual cleaning and disinfection is a critical step to limiting the spread of pathogens, but studies have demonstrated that less than 50% of hospital room surfaces are adequately cleaned and disinfected â leaving facilities and patients vulnerable to dangerous pathogens. Drawing on its centurylong legacy in cleaning and disinfecting, Clorox Healthcare will discuss advanced UV technology and how it can be seamlessly implemented and used as a supplement to manual surface cleaning in healthcare environments by killing microorganisms in high-risk settings or hard-to-reach areas. Presented by: THE IMPORTANCE OF COMMUNITY AND PRIMARY CARE PEDIATRICS IN RECOGNIZING TOP HOSPITALS Denice Cora-Bramble, M.D., Chief Medical Officer of Ambulatory and Community Health Services at Childrenâs National Health System, will lead a dialogue about the vital role that community and primary care pediatrics play in our health system. Participants will explore the importance of these services in anchoring top hospitals in the community and driving outcomes. Participants will also share thoughts regarding how the crucial role of these services might be recognized in ratings platforms and surveys such as U.S. News & World Report. Presented by:
Presented by:
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BREAKFAST ROUNDTABLE DISCUSSIONS
Friday, November 4, 2016 7:30 a.m.â8:30 a.m. MEDICARE AND PUBLIC QUALITY REPORTING: CAN I LOOK UP HOW MY PEDIATRICIAN REALLY COMPARES? While Medicare has been a dominant player in quality reporting and pay for performance in adult medical services for decades, it has only recently begun driving public quality reporting within the pediatric arena. Many pediatric centers are involved in Medicare based institutional programs such as Accountable Care Organizations and Electronic Health Record Incentive Programs, complemented by Medicare physician based quality reporting. Started in 2008, the Physician Quality Reporting System (PQRS) is focused on the quality of care provided to Medicare recipients of all ages. Many pediatric institutions may not recognize that they are subject to Medicare reporting requirements by virtue of caring for pediatric patients with end-stage renal disease (dialysis and renal transplant patients) and that these patients touch almost every type of physician services in a pediatric hospital. At our own institution in 2015, more than 100 providers met Medicare criteria for PQRS reporting. Many pediatric centers either choose not to report data or are unaware of reporting requirements. Not only does failure to comply with quality reporting requirements have financial disincentives, but quality metrics for all physicians who care for Medicare patientsâwhether they choose to report or not âare publicly accessible via the CMS-run Physician Compare website. Many of the PQRS reporting measures are broadly applicable across multiple providers and specialties, and thus offer the potential to compare nationally standardized quality metrics not just across pediatric institutions but also against institutions that provide adult care.
Presented by: ON-DEMAND MOBILE APPLICATIONS: THE PEDIATRIC STARTING POINT On-demand mobile apps are quickly simplifying the process of booking and utilizing a broad range of services, and medical care is among the most commonly requested service in our economy. The adoption of apps in healthcare will create customer demand and allow health systems and provider organizations the opportunity to broaden their reach and offer greater patient access to consumers. However, introducing service innovation through an app enabled technology has specific criteria for successful consumer adoption, and healthcare is far more complicated than ordering a ride, making adoption even more difficult. A review of the best on-demand mobile app services reveal the basic characteristics required for success. These include target demographics, frequency of use, and immediacy of need, response time, ease of access, cost/time benefit, and
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other essential factors. In this session, we will explain why after hours pediatric care represents the best entry point for innovation and the introduction of on-demand mobile app services, and the highest opportunity for success for health systems and healthcare providers. Presented by: SYSTEMWIDE INNOVATIONS IN HEALTH As the medical technology industry transforms and creates new and exciting opportunities for patients and healthcare providers alike, it is imperative that both industry experts and our nationâs leaders set high standards for training while also supporting new technologies. The position on medical innovation by our leaders will impact not only the medical and technology industries, but also our ability as a country to move modern science forward and provide patients with the best healthcare options available. The healthcare experts in this roundtable will explore the benefits of medical innovations at a systems level that will impact patient outcomes on a local, regional and national scale. Presented by: DIGITAL HEALTH STRATEGY FOR U.S. HEALTHCARE PROVIDERS Healthcare is beginning to undergoing some of the same disruptive technology-enabled shifts that the banking, travel and transportation industries experienced over the past decade. As it does, providers will need to be able to understand individual consumer preferences and provide personalized care that effectively coordinates activities, both among stakeholders throughout the care continuum and the broader healthcare ecosystem, and leverages an extended delivery network. Digital Health Strategy integrates clinical, operational, technical and informational assets through a cohesive approach to deepen connectivity between health systems and their consumers, clinicians, payors and care continuum partners. Providers that are able to harness these extraordinary assets from the health system, and effectively employ the information to both adapt their market strategy and transform internal business processes, will be able to achieve a competitive advantage. In this session, we will explore the key components of a Digital Health Strategy and will share important learnings from innovative providers with innovative digital strategies and development efforts from across the nation. Presented by:
BREAKFAST ROUNDTABLE DISCUSSIONS
REDEFINING HEALTHCARE LEADERSHIP: HOW GOVERNANCE, TALENT AND ORGANIZATIONAL STRUCTURES ARE CHANGING Healthcare reform is presenting unprecedented challenges and opportunities for U.S. healthcare organizations. As healthcare delivery moves away from the traditional feefor-service system toward a population health management system with value-based reimbursement and a focus on improving the quality, safety and efficiency of patient care, healthcare organizations will require new skill sets. Success in this new world will require the development of new business and service models, the creation of new partnerships and alliances, and the development of new capabilities and approaches to organizing effectively around these new models. In this discussion, Spencer Stuart explores how the evolution in healthcare delivery and payment models is impacting the leadership needs in the industry, and driving demand for executives who have the learning intelligence and leadership capabilities to adapt to and lead transformational change and encourage innovation. Presented by: CAMPUS MASTER PLANNING: STRATEGIES FOR OPTIMIZING HEALTH SYSTEM PERFORMANCE AND OUTCOMES In the past, campus master planning exercises have been focused largely on translating future demand into space requirements and using this information to inform how the campus will evolve over time. The new healthcare paradigmâfocused on value-based purchasing, population health and evolving workforce modelsâdictates that health systems must develop integrated solutions informed by clinical, operational, strategic and experiential perspectives to drive optimal outcomes. To respond to this new reality, health systems must adapt their planning frameworks. During this session, a new framework for strategic campus master planning that leverages quantitative, qualitative and experiential components will be presented. This framework focuses on ensuring the planning process delivers solutions that optimize performance and outcomes across the clinical enterprise. Presented by:
ATTENTION, PHYSICIANS: DATA IS AN ENABLER, NOT A BARRIER Putting data at the heart of medicine promises great advances in clinical care and coordination. When data drives care, it can focus resources on those who are most in need of care, provide an understanding of the costs of clinical treatment, and drive improvement in quality measures. In practice, however, many physicians feel data becomes a barrier in the patient-clinician relationship. What is the right infrastructure at the patient-clinician level to ensure that data is a connector rather than a barrier? Madhu Sasidhar, M.D., Chief Medical Information Officer of Envera Health and board-certified in critical care, internal and pulmonary medicine from the American Board of Internal Medicine, will lead this discussion. Presented by: LEVERAGING DATA TO DRIVE VALUE-BASED CARE DELIVERY In the transition from fee-for-serviceâoriented delivery systems to value- and population-based outcomes and payment models, it is critical to have the appropriate technology to access and facilitate the flow of data and information. Do you have a clear and comprehensive view of all the data analytics tools that are currently deployed across your organization? Can your organization drill down to the data it needs to make sound decisions related to care? Where are the gaps in data availability, and what conversations are happening to address those gaps in your region? With multiple technological solutions available, it can be difficult to make informed decisions and find and implement the right tools, at the right times, and in the right places without overlap in functionality. By attending this highly interactive session, youâll learn from your peers and HealthTeamWorks about how others are addressing these critical questions. As a leader in clinical transformation, HealthTeamWorks can provide guidance leveraging data and technology in the transition to value-based care, as well as assistance to assess and optimize your organization in preparation for payment reform. Presented by:
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BREAKFAST ROUNDTABLE DISCUSSIONS
Friday, November 4, 2016 7:30 a.m.â8:30 a.m. REVOLUTIONIZING PATIENT CARE WITH EMERGING TECHNOLOGIES
SAFEGUARDING PATIENT ENVIRONMENTS WITH ADVANCED UV TECHNOLOGY
In the last few decades, technology has played a growing role in the evolution of patient care. The concept of using emerging technologies in healthcare has progressed over time, from phone calls with physicians to virtual doctor visits and remote patient monitoring. With the use of telehealth, healthcare providers can make use of long distance patient/ clinician contact, care and monitoring. Stanford Childrenâs Health realizes the capacity and potential of telehealth in the proliferation of value-based care, along with its ability to help with population health management by keeping patients out of doctorsâ offices and hospitals. Ultimately, telehealth has the ability to improve patient care and lower medical costs for payers and patients. To take full advantage of such technologies, however, we will need to develop new models of care and interaction. At present, our healthcare system is based on a model of direct patient-doctor interaction, with an emphasis placed on standing procedures. Through collaboration between payers, providers, regulators and patients, we are confident that healthcare systems can drive change to reap the full benefits of virtual healthcare management. In this session, we discuss the evolution of emerging technology and explore the present and future of telehealth, along with the systematic changes within the healthcare system that will make these goals a reality.
Todayâs hospitals and patient care facilities face a number of challenges, including strains on their financial and physical resources, achieving compliance with established infection control protocols and continuing to meet nationwide healthcare reform policies for reducing healthcare-acquired infection (HAI) rates. In the fast-paced hospital environment, terminal cleaning and disinfecting is often suboptimal. Manual cleaning and disinfection is a critical step to limiting the spread of pathogens, but studies have demonstrated that less than 50% of hospital room surfaces are adequately cleaned and disinfected â leaving facilities and patients vulnerable to dangerous pathogens. Drawing on its centurylong legacy in cleaning and disinfecting, Clorox Healthcare will discuss advanced UV technology and how it can be seamlessly implemented and used as a supplement to manual surface cleaning in healthcare environments by killing microorganisms in high-risk settings or hard-to-reach areas.
Presented by: THE NEW CONVERSATION ON COST: BRINGING PHYSICIANS INTO THE DISCUSSION Itâs no surprise that providers are under pressure to reduce healthcare costs, especially considering that an estimated 80 percent of all costs are under clinician control with the decisions they make. What is surprising is that providers are asked to reduce such costs without giving doctors access to accurate cost information. This is slowly changing as more organizations are seeing the value in sharing cost data directly with providers. Attend this session to learn how organizations are using cost accounting data to better analyze the cost to care for patient populations and understand how to compare and reduce unnecessary variation in cost per case by physician, streamline administrative processes and labor costs, and negotiate more favorable contracts with payers. And find out how organizations such as Yale New Haven Health and CentraCare have been able to make changes that have saved millions of dollars and gain support from those who actually control expenses. Presented by:
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Presented by: INNOVATION IN PEDIATRIC MENTAL HEALTHCARE DELIVERY IN PRIMARY CARE Lee Beers, M.D., Medical Director for Municipal and Regional Affairs at Childrenâs National Health System, will lead a dialogue about the care of the mental health patient from the perspective of a pediatric health system. Participants will discuss innovative strategies and best practices that have been employed at Childrenâs National and elsewhere, as well as the interplay between mental health delivery in primary care settings and the impact on hospital-based services. The discussion will also focus on how to engage the community and leverage existing resources to identify innovative ways to care for this population. Presented by:
Accelerating the Future of Child Health Pediatric academic medical centers have an obligation to their patients, their communities, and the future of our nationâs health care system to innovate best practices in quality patient care, research and implementing effective models of child health care delivery. Nationwide Childrenâs Hospital is meeting these challenges head-on with robust solutions: ⢠The new Institute for Genomic Medicine at Nationwide Childrenâs will converge our knowledge of genome sequencing, analysis and clinical interpretation in one streamlined process. Led by Drs. Rick Wilson and Elaine Mardis, the institute will accelerate the promise of targeted, personalized medicine for children everywhere. ⢠Partners For Kids, housed at Nationwide Childrenâs Hospital, is one of the nationâs oldest and largest pediatric accountable care organizations. It is helping set the standard for delivery of health care to children eligible for Medicaid. ⢠Pediatric Quality and Safety, a new peer-reviewed journal co-edited by Nationwide Childrenâs physicians, Dr. Richard Brilli and Dr. Richard McClead, offers health care professionals a dedicated forum for advancing pediatric health care quality and safety.
Visit our booth to learn more. NationwideChildrens.org/Accelerating
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It’s not just what we make. It’s what we make possible. Zimmer Biomet, together with the Movement is Life coalition, is leading the charge to address the issue of gender, racial and ethnic disparities in the musculoskeletal healthcare of women, and African American, Latino and Hispanic populations. From the introduction of a cost-modeling tool that will help individuals make healthcare decisions to improve their quality of life, to patient engagement programs and culturallysensitive outreach, we continue to raise the bar to decrease disparities at the patient, provider, community and policy level. Join the Movement by increasing your awareness of musculoskeletal healthcare disparities by viewing the documentary, Start Moving Start Living at startmovingstartliving.com.
ĂĹ 2015 Zimmer Biomet
BREAKOUT SESSIONS
Wednesday, November 2, 2016 2:00 p.m. â 2:45 p.m. CASE STUDY: USING HOSPITAL DATA INSIGHTS TO IMPROVE CLINICAL QUALITY AT THE UNIVERSITY OF KANSAS HOSPITAL AND CINCINNATI CHILDRENâS HOSPITAL MEDICAL CENTER
MOUNT VERNON SQUARE B For the past 27 years, U.S. News & World Report has published the annual Best Hospitals rankings. In December 2014, U.S. News introduced the Hospital Data Insights platform in an effort to better understand the data points behind these scores. The HDI analytics suite allows hospital executives to perform much deeper analyses of the more than 12 million metrics underpinning the Best Hospitals and Best Childrenâs Hospitals rankings. The Hospital Data Insights team will provide a brief overview of the tools, followed by presentations from Terry Rusconi, Vice President of Performance Improvement at The University of Kansas Hospital, and Jim Papp, Director of External Reporting and Transparency at Cincinnati Childrenâs Hospital Medical Center. Rusconi and Papp will share examples of how their respective facilities use Hospital Data Insights to analyze quality and safety measures in order to make data-driven decisions to drive clinical care improvements at their hospitals. Speakers: ⢠Evan Jones, General Manager, Insights Group, U.S. News & World Report @usnews ⢠Jim Papp, Director of External Reporting and Transparency, Cincinnati Childrenâs Hospital Medical Center @CincyChildrens ⢠Terry Rusconi, Vice President of Performance Improvement, University of Kansas Hospital @KUHospital Presented by:
Thursday, November 3, 2016 8:45 a.m. â 10:00 a.m. IMPLEMENTING A POPULATION HEALTH MODEL
MOUNT VERNON SQUARE B The transition to a population-health model of care is picking up steam as Medicare moves to tie half of payments to value-based models by 2018. What are the key steps a system must take to make the shift successfully? Executives from institutions that have come farthest down this road will discuss such issues as how best to define and target a population, the mechanismsâfrom staffing innovations to data systems to hospital-sponsored health plansâneeded to track and manage it, and the payer-provider relationships required to make this type of care work.
Speakers: ⢠David Carmouche, M.D., Senior Vice President and President, Ochsner Health Network, Ochsner Health System @OchsnerHealth ⢠Timothy G. Ferris, M.D., Senior Vice President of Population Health Management, Partners HealthCare @PartnersNews ⢠Hon Pak, M.D., Chief Medical Officer, 3M Health Information Systems @3MHISNews ⢠Kristofer L. Smith, M.D., Senior Vice President, Population Health Management, Northwell Health; Medical Director, Northwell Health Solutions @NorthWellHealth Moderator: ⢠Mike Crocker, Director, Integrated Hospital Systems, Bayer HealthCare @BayerPharma Brought to you by: STEPPING UP PEDIATRIC PATIENT SAFETY
MEETING ROOM 3 To improve patient safety, many healthcare providers are focusing on reducing hospital-acquired conditions, curbing costly readmissions and other adverse events, and promoting an institutional culture of safety that will not only save lives but also reduce costs. The efforts are particularly robust at childrenâs hospitals, more than 100 of which are part of the Solutions for Patient Safety network, a collective that is aiming to reduce the rate of HACs by 40 percent by yearâs end. Nationwide, researchers are examining a number of potential solutions, including common safety triggers in electronic medical records, improving care protocols and post-discharge processes, and making information more transparent to patients and consumers. This session will explore how childrenâs hospitals in particular are working to create comprehensive safety plans that strengthen quality of care. Speakers: ⢠Meri Armour, President and Chief Executive Officer, Le Bonheur Childrenâs Hospital @LeBonheurChild ⢠Chris J. Dickinson, M.D., Chief Medical Officer, C.S. Mott Childrenâs Hospital, University of Michigan Health System @MottChildren ⢠Stephen E. Muething, M.D., Co-Director, James M. Anderson Center for Health Systems Excellence; Vice President for Safety; Attending Physician, Division of Hospital Medicine, Cincinnati Childrenâs Hospital Medical Center @CincyChildrens Moderator: ⢠Kimberly Leonard, Health Care Reporter, U.S. News & World Report @leonardkl, @usnews
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BREAKOUT SESSIONS
8:45 a.m. â 10:00 a.m.
Speakers: ⢠Gina Altieri, Enterprise Senior Vice President and Chief of Strategy Integration, Nemours Childrenâs Health System @Nemours
HITTING THE SWEET SPOT WITH PREDICTIVE ANALYTICS
⢠Randall S. Moore, M.D., President, Mercy Virtual @FollowMercy
MEETING ROOM 4
⢠Rohit Varma, M.D., Interim Dean, Keck School of Medicine; President, USC Care; Director, USC Gayle and Edward Roski Eye Institute, University of Southern California @KeckMedUSC, @USCEye
Thursday, November 3, 2016
Better clinical decisions. Reduced chronic care costs. Lower readmissions rates. More effective disease prevention. These are just some of the benefits that predictive modeling offers. By smartly applying data mining and historical trends, hospitals can better allocate resources and design more personalized, effective treatment plans and population health strategies. Yet for these benefits to be realized, hospitals must have the proper infrastructure, staffing, processes, and clinical goals in place so that the right analytics are developed and applied in the most actionable way. Our panel will discuss the best practices and approaches being used by medical centers to harness the power of big data and predictive analytics to help them achieve their missions of delivering quality healthcare at a lower cost. Speakers: ⢠Michael Draugelis, Chief Data Scientist, Penn Medicine @PennMedicine ⢠Michael Dulin, M.D., Ph.D., Professor & Director, Academy for Population Health Innovation, UNC Charlotte/Mecklenburg County Public Health @unccharlotte ⢠David J. Shulkin, M.D., Under Secretary for Health, U.S. Department of Veterans Affairs @USHVHA, @DeptVetAffairs Moderator: ⢠Mudit Garg, Chief Executive Officer and Founder, analyticsMD @analyticsMD Presented by: TELEMEDICINE COMES OF AGE
MEETING ROOM 8 From remote patient monitoring and radiology services to virtual doctor visits to full-fledged tele-ICUs, telemedicine may soon be a routine part of healthcare delivery as more hospitals are embracing its cost savings and convenience. Many systems are incorporating telemedicine as a way to connect major hospital centers with regional affiliates, while others are innovating in distinctive ways, such as virtual care centers with no on-site patients. Still, many structural and regulatory hurdles remainâfor instance, about 30 states require private insurers to cover telehealth servicesâ and payers and providers alike continue to grapple with questions about reimbursement. In this session, several telemedicine pioneers and experts will discuss best practices and looming obstacles in this avenue of healthcare.
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⢠Yulun Wang, Ph.D., Chairman, Chief Innovation Officer & Founder, InTouch Health @InTouchHealth Moderator: ⢠Angela Haupt, Assistant Managing Editor, Health, U.S. News & World Report @angelahaupt, @usnews Brought to you by: CASE STUDY: BRINGING IDEAS TO LIFE: CREATING A CULTURE OF INNOVATION
MOUNT VERNON SQUARE A As the nationâs first childrenâs hospital, Childrenâs Hospital of Philadelphia (CHOP) has been leading innovation in healthcare since 1855. CHOP teams have developed new treatments for the most challenging diseases, pioneered in utero surgical procedures, performed the worldâs first bilateral hand transplant on a child, and made countless other breakthroughs that have transformed childrenâs lives. In 2015, CHOP created the Office of Entrepreneurship & Innovation (OEI) to continue this tradition of innovation and help staff at all levels of the organization bring their best ideas to life. Building on the success of the CHOP-originated spin-out Spark Therapeutics, CHOP recently spun out three stand-alone companies focusing on medical privacy (Haystack Informatics), driving safety (Diagnostic Driving), and pharmaceutical safety (Bainbridge Health). The OEI now has relationships with more than 30 external partners that are helping CHOP bring its innovations to market. In this session, CHOP President and CEO Madeline Bell and Patrick FitzGerald, vice president for entrepreneurship and innovation, will discuss the hospitalâs efforts to foster a culture of innovation. Speakers: ⢠Madeline Bell, President and Chief Executive Officer, Childrenâs Hospital of Philadelphia @MadelineSBell, @ChildrensPhila ⢠Patrick FitzGerald, Vice President for Entrepreneurship and Innovation, Childrenâs Hospital of Philadelphia @ChildrensPhila Presented by:
Clements University Hospital Education Center
What goes on inside these walls is nothing short of amazing. For nearly 75 years, UT Southwestern Medical Center has been preparing the physicians and scientists of tomorrow, making discoveries in our labs that affect the well-being of people around the world, and delivering exceptional, compassionate care to all. But we didnât get to be one of the nationâs leading academic medical centers by looking back. Currently, there are some 5,700 research projects underway, fueled by nearly $425 million in annual funding. Our schools train about 3,700 medical, graduate, and health professions students, residents, and postdoctoral fellows each year. Faculty and residents provide care to more than 100,000 hospitalized patients and oversee approximately 2.2 million outpatient visits a year. Research. Education. Patient care. A three-part mission with a singular focus: delivering the future of medicine, today. When it comes to amazing, weâre just getting started.
BREAKOUT SESSIONS
Thursday, November 3, 2016 10:45 a.m. â 12:00 p.m. ENHANCING THE PATIENT EXPERIENCE
MOUNT VERNON SQUARE B Since CMS began releasing HCAHPS scores, hospitals have felt growing pressure to ensure a positive care experience for the people passing through their doors. While debate still rages on the importance and validity of different metrics, there is near unanimity on the need to improve patient experience, particularly as hospitals move to a value-based model. Many institutions are hiring patient experience managers to expedite change, investing in technology like iPads for patients and visitors to access their EMRs or to schedule appointments, providing one-stop coordinated care for people with chronic illnesses, and training staff to have a âpatient-firstâ mentality in every interaction. Studies have shown that hospitals that rank in the top tier for patient experience tend to reap other benefits, including higher profitability and lower staff turnover. This session will explore the practices shown to have the greatest impact in increasing patient satisfaction. Speakers: ⢠Greg F. Burke, M.D., Chief Patient Experience Officer, Geisinger Health System @GeisingerHealth ⢠Rick Evans, Senior Vice President and Chief Experience Officer, New York-Presbyterian Hospital @nyphospital ⢠Sonika Mathur, Senior Vice President & General Manager, Patient Engagement Solutions, Elsevier @ElsevierConnect Moderator: ⢠Evan Richardson, Senior Vice President, Platform Operations, Grand Rounds @GrandRoundsInc
Brought to you by: FOCUSED FACTORIES: THE ADVANTAGES OF THE SPECIALIZED APPROACH
MEETING ROOM 3 Manufacturers from Henry Ford on have long understood the advantages of building expertise around a few select products, services or tasks to improve quality and competitiveness. Increasingly, hospitals and other healthcare centers and systems are adopting these principles as they discover that offering all services to all patients has led to unwanted inefficiencies, higher costs and, in some cases, less than optimal care. This session will explore the advantages of a focused factory approach for managing service lines and improving patient care. Applications can range from facilities creating regional centers of excellence for cancer care or cardiac surgery to an individual hospital reorganizing trauma
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care so that only a specialized team handles a patientâs needs from admission to discharge. Panelists will examine the benefits and proper application of focused factory models, as well as how specialized approaches can work in tandem with the integrated care needed by certain patients, like the chronically ill, whose treatments and medications must all work in harmony. Speakers: ⢠Harlan Levine, M.D., Chief Executive, Medical Foundation, City of Hope @cityofhope ⢠Timothy D. Sielaff, M.D., Ph.D., Chief Medical Officer, Allina Health @AllinaHealth ⢠Robert Wyllie, M.D., Chief of Medical Operations, Cleveland Clinic @ClevelandClinic Moderator: ⢠Steve Sternberg, Senior Writer, U.S. News & World Report @usnews Presented by: INTEROPERABILITY PROGRESS REPORT: BUILDING AN EFFECTIVE HEALTH IT INFRASTRUCTURE
MEETING ROOM 4 The federal government is pushing healthcare providers to make major inroads toward interoperability by the end of 2017, hoping that seamlessly connected health IT systems will translate to superior care and value-based reimbursement. Earlier this year, a host of hospitals, EHR vendors, physician groups, and others pledged to promote access, transparency and shared national standards in their health IT systems. But making these changes isnât simple, and some providers are finding major cost and logistical barriers to achieving the kind of data sharing desired by ONC. Hear from several healthcare and policy experts about helpful strategies for effective EHR systems and what to expect in the years to come. Speakers: ⢠Matthew Chambers, Chief Information Officer and Vice President, Baylor Scott & White Health @bswhealth ⢠Peter D. Stetson, M.D., Chief Health Informatics Officer, Memorial Sloan Kettering Cancer Center @sloan_kettering ⢠Mark A. Weber, Senior Vice President, Healthcare Development, Infor Healthcare @Infor ⢠Paul Jonathan White, M.D., Deputy National Coordinator, Office of the National Coordinator for Health Information Technology @pjonwhite Moderator: ⢠Avery Comarow, Health Rankings Editor, U.S. News & World Report @Rankingsguy, @USNewsHealth
BREAKOUT SESSIONS
KEEPING THE PEDIATRIC POPULATION HEALTHY
MEETING ROOM 8 Pediatric healthcare is gradually moving to a new goal: reducing the population of sick children by focusing on fending off illness and disease. To initiate full-scale prevention, hospitals are developing their own health plans or ACOs to drive better outcomes and impose greater financial responsibility. They are working with schools, nonprofits, governments, businesses and their peers to spearhead ambitious population health initiatives like reducing asthma and obesity rates or expanding mental health services. And when the patient canât get to them, theyâre going to the patient with home care units and mobile medical units that target uninsured and homeless teens. This panel will examine how these new models are being applied and their potential to transform pediatric population health over the next decade. Speakers: ⢠Steve Allen, M.D., Chief Executive Officer, Nationwide Childrenâs Hospital @nationwidekids ⢠David J. Bailey, M.D., President and Chief Executive Officer, Nemours Childrenâs Health System @Nemours ⢠Kevin B. Churchwell, M.D., Executive Vice President of Health Affairs and Chief Operating Officer, Boston Childrenâs Hospital @BostonChildrens Moderator: ⢠Paul Demko, Health Care Reporter, Politico @pauldemko, @politico CASE STUDY: HEALTHCARE LEARNING NETWORKSâ TAPPING THE POWER OF WORKING TOGETHER
MOUNT VERNON SQUARE A Healthcare systems rely on management approaches and organizational architectures developed during the industrial age, so itâs no wonder that many are finding it difficult to keep pace with todayâs dynamic landscape, explosive knowledge growth, and rapid innovation. At the same time, networks are transforming other industries that face similar challenges by building on the science of cooperation, non-market economics, and evolutionary biology. Such self-organizing, complex systems are driving innovation in a variety of fields and can provide a model for how learning networks can transform healthcare. Cincinnati Childrenâs Anderson Center for Health Systems Excellence is at the forefront of the learning network movement, which is transforming the delivery of care by using big data to mobilize collaboration between patients, families, clinicians, and scientists. The Anderson Center supports networks that bring together patients, clinicians, and health system leaders across 412 care centers at 271 organizations in 43 states, the United Kingdom, and Canada. Working together, these networks have improved remission rates in children with inflammatory bowel disease, reduced mortality in children with complex congenital heart disease, decreased infant mortality, and saved children from harm and medical
errors. Join Cincinnati Childrenâs leaders, along with several patient and parent partners, for an interactive and thoughtprovoking session about how learning networks in healthcare are harnessing the power of working together to meet the demands of the rapidly changing industry landscape. Speakers: ⢠Carole Lannon, M.D., Director, Learning Networks, James M. Anderson Center for Health Systems Excellence, Cincinnati Childrenâs Hospital Medical Center @CincyChildrens, @CaroleLannon ⢠Peter A. Margolis, M.D., Ph.D., Co-Director, James M. Anderson Center for Health Systems Excellence, Cincinnati Childrenâs Hospital Medical Center @CincyChildrens ⢠Stephen E. Muething, M.D., Co-Director, James M. Anderson Center for Health Systems Excellence; Vice President for Safety; Attending Physician, Division of Hospital Medicine, Cincinnati Childrenâs Hospital Medical Center @CincyChildrenss Presented by:
Thursday, November 3, 2016 2:15 p.m. â 3:30 p.m. A PACKAGE DEAL: LAYING THE GROUNDWORK FOR BUNDLED PAYMENTS
MOUNT VERNON SQUARE B CMS has now implemented its Comprehensive Care for Joint Replacement Model, requiring hospitals, doctors, and other providers in 67 cities to accept bundled payments for reimbursement of hip and knee replacements. For the first time, this mandatory model is making hospitals financially responsible for the recovery of their patients from 90 days after hospital discharge. Panelists will examine how bundled payments are driving higher quality and more coordinated and efficient care between hospitals, physicians, and postacute care providers, and they will look down the road at how stakeholders can apply the lessons learned as CMS accelerates its pace in the move toward episode-of-care payments. Speakers: ⢠Joseph Bosco, M.D., Professor, Department of Orthopaedic Surgery; Vice Chair for Clinical Affairs, NYU Langone Medical Center @NYULMC ⢠Rocky Edmondson, Senior Director, Bundled Payment Consulting, xG Health Solutions @xGHealth ⢠Christopher Stanley, M.D., Vice President, Population Health, Catholic Health Initiatives @CHI_Updates Moderator: ⢠Shannon Muchmore, Policy & Politics Reporter, Modern Healthcare @MHsmuchmore, @modrnhealthcr Brought to you by:
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BREAKOUT SESSIONS
Thursday, November 3, 2016 2:15 p.m.â3:30 p.m. BREAKING THE MOLD: FOSTERING IN-HOUSE INNOVATION
MEETING ROOM 3 In recent years, dozens of hospitals and health systems have established innovation centers that develop new ideas and products related to patient engagement, emerging technology, and other healthcare issues. In addition to spinning off commercial products and services, such idea accelerators are helping hospitals improve their bottom lines by developing new cost-saving techniques and strategies on both the organizational and clinical fronts. Panelists include leaders of several healthcare innovation centers that have had a real impact on the quality and cost of care. Speakers: ⢠Lisa Chancellor, Vice President and Practice Head for Healthcare Providers, EXL Analytics @exl_service
⢠Todd Dunn, Director of Innovation; Director, Intermountain Healthcare Transformation Lab, Intermountain Healthcare @Intermountain ⢠David R. Rubinow, M.D., Director, UNC Innovation and Health Care System Transformation, UNC Health Care; Assad Meymandi Distinguished Professor and Chair of Psychiatry, UNC School of Medicine @UNC_Health_Care ⢠Lesley Solomon, Executive Director, Brigham Innovation Hub, Brigham and Womenâs Hospital @solomon50, @BWHiHub Moderator: ⢠James Nicholls, Managing Director, Fitzroy Health Presented by: A NEW BLUEPRINT FOR CHILDRENâS HOSPITALS: STRATEGIC PARTNERSHIPS
MEETING ROOM 4 Childrenâs hospitals are tossing out old playbooks and creating new ones to meet the challenges of a rapidly changing healthcare environment and increasing competition. Some leading pediatric institutions serve as
On your side. By your side. We partner with leading institutions and employers to deliver better patient outcomes and experiences. Whether your patients need help finding the best physician in your area, or information about a new diagnosis or treatment, Grand Rounds will be their champion through it all.
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hubs for local and regional childrenâs hospitals that donât have the expertise or infrastructure to handle complex cases such as heart surgery, for example. Other approaches include partnering with community and county hospitals to offer specialized care on-site or staffing their respective pediatric units; affiliating with adult hospital systems and academic medical centers; investing in pediatric retail or specialty clinics; and seeking out international partnerships. Our panelists will explore these and other collaborative strategies that are changing the face of pediatric care and allowing childrenâs hospitals to expand their reach to a wider geographic area.
on redesigning healthcare delivery, and other innovative techniques. UTâs school is one of a host of new institutions cropping up with an eye toward reshaping medical education for a rapidly changing healthcare landscape. Several other cutting-edge medical schools are each seeking to train primary care physicians in heavy demand in their regions and nationally. And Kaiser Permanente is planning its own medical school that will concentrate on training caregivers in new technology, working in nontraditional settings, and more. This session will feature leaders of several emerging medical schools that are creating their curricula from the ground up to better prepare the doctors of tomorrow.
Speakers: ⢠Kim Roberts, Chief Strategy Officer and Chief Administrative Officer of Physician Practices, Lucile Packard Childrenâs Hospital Stanford - Stanford Childrenâs Health @StanfordChild
Speakers: ⢠Edward M. Ellison, M.D., Executive Medical Director, Chairman of the Board, Southern California Permanente Medical Group, Kaiser Permanente @scpmg
⢠Jeff Sperring, M.D., Chief Executive Officer, Seattle Childrenâs @seattlechildren ⢠David Wessel, M.D., Executive Vice President and Chief Medical Officer, Hospital and Specialty Services, Childrenâs National Health System @childrenshealth Moderator: ⢠Steve Sternberg, Senior Writer, U.S. News & World Report @usnews THE MEDICAL SCHOOL STARTUP: RESHAPING MEDICAL EDUCATION
MEETING ROOM 8 This summer, students began taking classes at the University of Texasâs Dell Medical School in Austin, where the curriculum features a strong focus on collaboration, student-led projects
⢠J. Gregory Fitz, M.D., Executive Vice President for Academic Affairs, Provost, and Dean, UT Southwestern Medical School, University of Texas Southwestern Medical Center @UTSWNews ⢠S. Claiborne âClayâ Johnston, M.D., Ph.D., Dean and Vice President for Medical Affairs, Dell Medical School at the University of Texas at Austin @ClayDellMed, @DellMedSchool ⢠Maurizio Trevisan, M.D., Dean, CUNY School of Medicine @CityCollegeNY Moderator: ⢠Anne McGrath, Managing Editor, U.S. News & World Report @usnews Brought to you by:
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33 years of market-leading methodologies. Applied to generating results the size of Texas. Results are a reliable demonstration that a product or service does what it says it does. Just ask the believers at the Texas Association of Health Plans (TAHP). As the stateâs Medicaid MCO, TAHP faced the daunting task of corralling and managing potentially preventable events (PPEs). Big state. Big plan. Big challenge. Not for 3M. Applying sound methodologies developed over more than three decades, 3M created a plan and provided the tools TAHP needed. And it was just what the doctor ordered.
Š 3M 2016. All rights reserved. 3Mhis.com
Check out these results:* ¡ 31% reduction in preventable admissions ¡ 27% reduction in hospital complications ¡ 25% reduction in readmissions ¡ 50% reduction in hospital complications costs ¡ 31% reduction in readmissions costs ¡ 18% reduction in preventable admissions costs Donât take our word for it. Let us show you what 33 years of unrivaled analytics can do for you. Check us out online at 3mhis.com.
*Source: HHSC Interactive MCO PPE Report CY 12-CY 15.
BREAKOUT SESSIONS
Thursday, November 3, 2016 2:15 p.m.â3:30 p.m. CASE STUDY: HEALTHCARE INNOVATION IN THE CLOUD
MOUNT VERNON SQUARE A The ability to innovate while delivering secure and compliant technologies is the new imperative. Cloud adoption in the healthcare industry is the key to improving patient experiences, boosting care team productivity, managing population wellness, and achieving better quality outcomes at lower costs. Join thought leaders from Childrenâs Mercy, Childrenâs National and UPMC to hear how the industry is transforming healthcare by accelerating and implementing secure cloud solutionsâand reinventing how health organizations work today.
THE COMMUNITY HOSPITAL: A LESSON IN SURVIVING AND THRIVING
MEETING ROOM 3 In an age of rampant hospital mergers and consolidation, millions of patients still receive care at community and public hospitals. While these institutions often serve high-need populations in urban and rural areas, many of them are struggling to stay open. Indeed, dozens of rural facilities have closed in the last several years, leaving residents with less access to quality care. Still, some institutions are finding ways to adapt by utilizing telehealth, revamping quality and patient safety, building creative community and government partnerships, and more. Hear from the leaders of several public and community hospitals that are thriving at a precarious time for many of their peers.
Speakers: ⢠Mark Hoffman, Ph.D., Chief Research Information Officer, Childrenâs Mercy @ChildrensMercy, @markhoffmankc
Speakers: ⢠Akram Boutros, M.D., President and Chief Executive Officer, The MetroHealth System @Akram_Boutros, @metrohealthCLE
⢠Brian Jacobs, M.D., Chief Medical Information Officer, Childrenâs National @childrenshealth
⢠William Flattery, Vice President, Western Division, Carilion Clinic @CarilionClinic
⢠Rasu B. Shrestha, M.D., Chief Innovation Officer, UPMC @UPMCnews
⢠Thomas W. Sommers, Chief Executive Officer, Beatrice Community Hospital and Health Center
Moderator:
Moderator: ⢠Tim Smart, Executive Editor, U.S. News & World Report @usnews
⢠Andrea McGonigle, Managing Director, Health & Life Sciences, Microsoft @Microsoft Presented by:
THE RETAIL CLINIC PHENOMENON
INSIDE THE U.S. NEWS CHILDRENâS HOSPITALS RANKINGS
The number of consumer-oriented healthcare clinics is expected to increase dramatically in the coming years as many people see these providers as cheaper and more convenient alternatives to the hospital or physicianâs office. Some health systems are creating their own urgent care clinics and even tapping retail providers as partners to step up preventive care and wellness programs. While their overall market share is still small, these clinics are transforming the landscape of care, particularly for vaccines and common conditions. Get an inside look at these emerging models of everyday and urgent care and how the traditional players are responding.
Thursday, November 3, 2016 4:00 p.m. â 5:15 p.m. MOUNT VERNON SQUARE B A decade ago, U.S. News and its data contractor, RTI International, embarked on the Best Childrenâs Hospitals project. What have we learned? What most urgently remains to be done? Join the U.S. News health analysis team and our RTI colleagues as we discuss methodological dilemmas and opportunities, as well as invite feedback from attendees. Speakers: ⢠Avery Comarow, Health Rankings Editor, U.S. News & World Report @Rankingsguy, @USNewsHealth
MEETING ROOM 4
Speakers: ⢠Robert J. Gilbert, President, Ambulatory Services, MedStar Health System @MedStarHealth ⢠Ted Matson, Vice President of Strategy, Sutter Health @SutterHealth
⢠Murrey G. Olmsted, Ph.D., Project Director, Best Hospitals, RTI International @RTI_Intl
⢠Sean McNeeley, M.D., Network Medical Director, Urgent Care, University Hospitals @SMc_MCUCM, @UHhospitals
Moderator: ⢠Ben Harder, Managing Editor and Chief of Health Analysis, U.S. News & World Report @benharder, @usnews
Moderator: ⢠Michael Morella, Senior Editor, U.S. News & World Report @usnews
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BREAKOUT SESSIONS
Thursday, November 3, 2016
Friday, November 4, 2016
4:00 p.m. â 5:15 p.m.
8:45 a.m. â 10:00 a.m.
RE-ENGINEERING THE HOSPITAL: TAKING A SYSTEMS APPROACH
FORTIFYING AGAINST CYBERTHREATS
MEETING ROOM 8
Earlier this year, a California hospital paid a ransom to hackers to regain access to its own EMRsâjust another sign of the virtual threats faced by the healthcare community. From simple malware infections and network failures to the potential hacking of medical devices, patient portals, EMRs, and mobile apps, the healthcare industry has stamped this issue urgent. Of equal concern is the fact that some intrusions can take months to detect, further magnifying the threat to patient care. Join the discussion to hear about how hospitals and healthcare systems can prioritize and implement systemwide cybersecurity standards and processes to keep pace with the industryâs increasing reliance on technology.
Itâs been a decade since the Institute of Medicine and the National Academy of Engineering noted that, in order to improve patient safety and quality of care, systems engineering principles that govern in other arenas from aviation to auto manufacturing to nuclear aircraft carriers would need to be applied in healthcare. But the challenges are greatânotably the lack of interoperability of technologies, a payment model that rewards based on volume rather than efficiency and outcomes, and the complexity of careâand progress has been limited. Weâll hear from a few pioneers about the obstacles they faced and lessons learned. Speakers: ⢠James C. Benneyan, Ph.D., Director, Healthcare Systems Engineering Institute, Northeastern University @Northeastern ⢠Sanjay Pathak, Senior Vice President, Client Services, Kyruus @kyruus ⢠Adam Sapirstein, M.D., Associate Professor of Anesthesiology and Critical Care, Johns Hopkins University School of Medicine @HopkinsMedicine ⢠Charleen Tachibana, DNP, Chief Nursing Officer and Senior Vice President, Quality/Safety, Virginia Mason Medical Center @VirginiaMason Brought to you by: CASE STUDY: DRIVING PERFORMANCE IN A PATIENT-CENTRIC ERA
MOUNT VERNON SQUARE A The next era of healthcare will require organizations to drive behavior and performance as they never have previously. From clinical quality to patient access and engagement to physician alignment, providers will need to develop a wide range of new capabilities to succeed. Understanding how to benchmark and improve performance across such strategies will be key to succeeding in a patient-centric world. Join this session to discover how several organizations are using deep data visibility to measure and improve their performance.
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MEETING ROOM 3
Speakers: ⢠Connie Barrera, Chief Information Security Officer & Director of Information Assurance, Jackson Health System @JacksonHealth ⢠Jeff Schilling, Chief Security Officer, Armor @Armor Moderator: ⢠Frank J. Cilluffo, Associate Vice President and Director, Center for Cyber and Homeland Security, George Washington University @GWtweets Brought to you by: A ROUNDTABLE WITH REGULATORS
MEETING ROOM 4 The federal government has implemented and is experimenting with a number of initiatives that aim to help blaze the path from fee-for-service to value-based care âfrom ACOs, medical homes, and bundled payments to EMR and interoperability mandates to Medicare incentives and penalties. Join government policymakers and industry experts as they offer a status report on the progress, effectiveness and promise of these models and programs.
⢠Jeff Butler, Founder & Chief Executive Officer, Privia Health @PriviaHealth ⢠Shaun Ginter, President and Chief Executive Officer, CareWell Urgent Care @CareWellUC ⢠Michael Nochomovitz, M.D., Senior Vice President, Chief Clinical Integration & Network Development Officer, New York-Presbyterian Healthcare System @nyphospital
Speakers: ⢠Grant Barbosa, Legislative Assistant, Health and Human Resources, Office of Rep. Sander Levin, U.S. House of Representatives @HouseFloor ⢠Johanna Barraza-Cannon, Director, Government Healthcare Solutions, Navigant Consulting, Inc. @Navigant ⢠Steven Posnack, Director, Office of Standards and Technology, Office of the National Coordinator for Health Information Technology, U.S. Department of Health and Human Services @ONC_HealthIT, @HHSGov
Moderator: ⢠Steve Kahane, M.D., Executive Vice President and President of Client Organization, athenahealth @athenahealth
Moderator: ⢠Kimberly Leonard, Health Care Reporter, U.S. News & World Report @leonardkl, @usnews
Presented by:
Brought to you by:
BREAKOUT SESSIONS
CASE STUDY: ENGAGING PATIENTS TO EXPAND YOUR MARKET
CHARTING A NEW COURSE IN PEDIATRIC GENOMIC MEDICINE
MEETING ROOM 8
MEETING ROOM 2
As we move to a world of value-based healthcare that leverages reimbursements to achieve improved outcomes, the quality and efficiency of care delivery will be the difference between success and hardship. Equally important, as healthcare providers become financially accountable for the care they provide, external cultural factors and comorbidities that might be beyond a providerâs control will affect payments. Studies show that there is a definitive disparity in the prevalence of such external factors among racial and ethnic minority populations compared to other demographic groups. Helping these patients understand and manage these factors can lead to more efficient episodes of care and better outcomes, particularly for patients who suffer from chronic musculoskeletal conditions. Engaging patients in improving their overall health can lead to a higher quality, more efficient, and less costly experience. Through our Shared Decision Making tool, marginalized patients who might have been turned away by providers in the past become healthier patients who are less likely to experience re-hospitalization and complications. The tool helps patients understand the effects various treatment options can have both medically and financially. When patients comprehend the value of surgical intervention rather than delaying or deferring treatment altogether, they can make more informed choices. Hear from several providers about the demonstrable improvements that Shared Decision Making can deliver.
As technology has advanced and costs have come down, more and more childrenâs hospitals are tapping the power of sophisticated genetic testing as an increasingly routine part of care. Many pediatric institutions have established genomic medicine centers, sometimes in collaboration with adult hospitals or research universities. Such institutions are building sweeping databases of genetic data to more deeply understand the genetics of childhood cancers or rare diseases, for instance, and craft personalized treatment protocols where they can. But much of the territory is still uncharted, and many challenges remain, from hiring more genetic experts to putting in place the proper analytics infrastructure to interpret the data. This session will feature pediatric programs that are ahead of the curve in genomic medicine.
Speakers: ⢠Ana Bejinez-Eastman, M.D., Associate Program Director, PIH Family Practice Residency; Volunteer Clinical Faculty Family Medicine, University of California Irvine School of Medicine @UCIrvineSOM
Moderator: ⢠Anne McGrath, Managing Editor, U.S. News & World Report @usnews
Speakers: ⢠F. Sessions Cole, M.D., Park J. White Professor of Pediatrics, Chief Medical Officer, St. Louis Childrenâs Hospital; Assistant Vice Chancellor for Childrenâs Health, Washington University in St. Louis @STLChildrens ⢠James R. Downing, M.D., President and Chief Executive Officer, St. Jude Childrenâs Research Hospital @StJude ⢠Stephen F. Kingsmore, M.D., D.Sc., President and Chief Executive Officer, Rady Childrenâs Institute for Genomic Medicine, Rady Childrenâs HospitalâSan Diego @radychildrens
⢠Carla M. Harwell, M.D., Member, Movement is Life Executive Steering Committee; Associate Professor of Medicine, Division of General Internal Medicine, Case Western Reserve School of Medicine; Medical Director, University Hospitals Otis Moss Jr. Health Center @UHhospitals, @CWRUSOM ⢠Mary I. OâConnor, M.D., Chair, Movement is Life Caucus; Member, Movement is Life Executive Steering Committee; Director, Center for Musculoskeletal Care, Yale Medicine & Yale New Haven Health; Professor of Orthopedics and Rehabilitation, Yale School of Medicine @YaleMed ⢠Michael L. Parks, M.D., Member, Movement is Life Executive Steering Committee; Associate Professor of Clinical Orthopedic Surgery, Hospital for Special Surgery, Cornell Weill Medical Center @WeillCornell Presented by:
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FLOOR PLAN
17 19 20 21
18
12 11 9
STAGE 30' x 12'
Renaissance Ballroom
16
10
13
14
15
4
Health
8 1
B
A
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Zimmer Biomet
1
City of Hope
10
InTouch Health
17
UT Southwestern
3
xG Health Solutions
11
Navigant Consulting
18
U.S. News & World Report
4
PediaQ
12
Kyruus
19
Siemens Healthineers
6
Nationwide Childrenâs Hospital
13
RL Solutions
20
Nemours
7
Innovacyn
14
analyticsMD
21
Elsevier
8
EXL Analytics
15
The Beryl Institute
A
Cincinnati Childrenâs Hospital Medical Center
9
Passageways
16
RowdMap
B
STRATEGY IN EVERYTHING WE DO Cushman & Wakefieldâs Healthcare Practice Group provides healthcare organizations with strategic and transformational real estate services that directly affect positive business outcomes.
We help our clients: ⢠Develop and execute comprehensive real estate strategies ⢠Align portfolios with strategic plans and clinical directions ⢠Lease and manage real estate portfolios ⢠Evaluate acquisition and disposition opportunities ⢠Design and build space in existing buildings or new developments ⢠Conduct fair market value studies and valuation appraisals ⢠Implement and manage compliance programs
To learn how you can achieve a real estate solution that supports your healthcare real estate goals, visit cushmanwakefield.com, or contact: Lorie Damon Managing Director HEALTHCARE PRACTICE GROUP
+ 1 314 813 9526 lorie.damon@cushwake.com
NETWORKING EXHIBITS & SPONSORS
33 years of 3Mâs clinical data, value-based care and industrydefining risk stratification. More than 53 million covered lives. Add it together for powerful, meaningful predictive analytics for population health and value-based care. Powered by the company trusted by more than 5,000 hospitals.
analyticsMD helps hospitals extract actionable insights from the massive amount of data hospitals generate every day. The platform offers real-time prescriptive solutions to advance operational efficiency throughout the hospital system. Our mission is to help care providers thrive under the demands of our growing healthcare system to deliver superior outcomes and experience with current cost pressures. Visit www.analyticsmd.com. Booth #21
The leader in active cyber defense, Armor offers customercentric security outcomes for retail and eCommerce enterprises, healthcare organizations, payment leaders and financial institutions. Armor protects highly sensitive data for the most security-conscious companies in the world. With its proven cybersecurity approach and proprietary cloud infrastructure built specifically for security, compliance and performance, responsible businesses choose Armor to reduce their risk. For more information, visit armor.com or call 1-844-682-2858.
At athenahealthÂŽ, we create award-winning electronic health record (EHR), revenue cycle, care coordination, and population health management services. We connect care across inpatient, outpatient, and ambulatory settings to help medical groups, hospitals, and health systems focus on delivering quality care. Partner with us. Itâs time to unbreak healthcare.
Bayer HealthCare is one of the worldâs leading, innovative companies in the healthcare and medical products industry, and combines the activities of the Animal Health, Consumer Care, Medical Care, and Pharmaceuticals divisions. As a specialty pharmaceutical company, Bayer HealthCare provides products for Cardiopulmonary, Hematology, Neurology, Oncology and Womenâs Healthcare.
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The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. We define the patient experience as the sum of all interactions, shaped by an organizationâs culture, that influence patient perceptions across the continuum of care. Booth #A
CannonDesign is a global design firm focused on helping healthcare organizations optimize their current state while driving business and care model innovation well into the future. Our architects, engineers, experiential designers, strategists, lean experts, and clinicians are proud to have successfully partnered with 10 of the top 15 âBest Hospitalsâ in U.S. News and World Reports 2016 honor roll.
The Chartis Group is a national advisory services firm dedicated to healthcare. We help clients solve their most pressing issues, empowering first movers in their markets. Our tailored, custom solutions are built on an integrated thought leadership platform delivering the core disciplines needed to drive meaningful results and materially improve care.
Childrenâs Hospital of Philadelphia is the birthplace of many breakthroughs. Since our founding in 1855 as the nationâs first childrenâs hospital, we have led innovations and fostered discoveries that have improved pediatric healthcare and saved countless childrenâs lives. Our Office of Entrepreneurship and Innovation is dedicated to continuing and advancing this legacy.
At Childrenâs National Health System, our experts are providing kids with the best possible care and finding better ways to keep them healthy. Since our founding in 1870, Childrenâs National has been solely focused on childrenâs medicine. Today, we are the premier provider of pediatric services throughout the Washington, DC, metropolitan area and the only one providing a healthcare experience designed around kidsâ unique physical and emotional needs. Childrenâs National Health System includes a 313-bed acute care hospital; two pediatric emergency departments; a Level I trauma center; and, primary and specialty care locations throughout the region. In 2015, we cared for over 15,000 inpatients, had
NETWORKING EXHIBITS & SPONSORS
more than 455,000 outpatient visits, and performed nearly 17,000 surgical procedures. As our name suggests, we are committed to advancing medicine for children in our community and around the world. With a national and international reputation for pioneering new therapies and treatments, Childrenâs National ranks seventh in the nation in NIH funding for pediatric institutions and is home to the Childrenâs Research Institute and the Sheikh Zayed Institute for Pediatric Surgical Innovation. We advocate for childrenâs health issues and are often first at the table when national pediatric policy is developed. Childrenâs National is a Leapfrog Group Top Hospital, MagnetÂŽ designated, and is consistently ranked among the top pediatric hospitals by U.S. News & World Report.
Cincinnati Childrenâs is internationally recognized for improving child health and transforming delivery of care through research, education and innovation. It is one of the top three recipients of pediatric research grants from the National Institutes of Health, ranked third in the nation among all Honor Roll hospitals in U.S. News and World Reportâs Best Childrenâs Hospitals, and a research and teaching affiliate of the University of Cincinnatiâs College of Medicine. Additional information can be found at www.cincinnatichildrens.org.
Cushman & Wakefield is a leading global real estate services firm that helps clients transform the way people work, shop, and live. Our 43,000 employees in more than 60 countries help investors and occupiers optimize the value of their real estate by combining our global perspective and deep local knowledge with an impressive platform of real estate solutions. Cushman & Wakefield is among the largest commercial real estate services firms with revenue of $5 billion across core services of agency leasing, asset services, capital markets, facility services (C&W Services), global occupier services, investment & asset management (DTZ Investors), project & development services, tenant representation, and valuation & advisory. To learn more, visit www.cushmanwakefield.com or follow @CushWake on Twitter
Booth #9
City of Hope is an independent research and treatment center for cancer, diabetes and other life-threatening diseases. Designated as a comprehensive cancer center, the highest recognition bestowed by the National Cancer Institute, City of Hope is also a founding member of the National Comprehensive Cancer Network, with research and treatment protocols that advance care nationwide. Booth #10
Building on a century-long legacy in cleaning and disinfecting, Clorox Healthcare offers a wide range of products to help stop the spread of infection in healthcare facilities. From comprehensive surface disinfection, including advanced ultraviolet technology, to skin antisepsis, we are committed to providing efficacious solutions to the healthcare community. For more information, visit www. CloroxHealthcare.com or follow @CloroxHealth on Twitter.
Elsevier Clinical Solutions is a leader in bringing evidence-based content into the care process. Our solutions help ensure consistent delivery of high-quality and cost-effective care, improve the patient experience and elevate the competency and skills of the care team. Empowering Knowledgeâ˘. Enabling Action. www.elsevier.com/clinical-solutions. Booth #8
Envera Health is a technology-enabled managed services partner, powered by robust data, and designed to maximize engagement in the moments that matter most for providers and patients. Our platform combines expertise, purpose-built technology and infrastructure to offer a complete continuum of solutions that enable our provider partners to deliver better, more connected care. Discover our solutions at enverahealth.com.
Epicâs integrated software spans enterprise clinical, access, revenue, and analytics functions with a single patientcentered databaseâand provides an open platform for building on this foundation. The system lets care providers connect directly with patients and other organizations for improved population health. Epic serves large and midsize physician groups, integrated healthcare organizations, childrenâs hospitals, and academic facilities.
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NETWORKING EXHIBITS & SPONSORS
EXL Analytics is a leading advanced analytics provider. With nearly 2,000 data scientists, capabilities span data services, visualization, analysis, and modeling. Our experts deliver measurable results with rigorous execution for Healthcare organizationsâ Providers, ACOâs, Pharmaceutical, and Payers. Recognition: Winnerâs Circle, HfS Research Blueprint: Population Health and Care Management 2016; Top #2 Performer Heritage Health competition, www.heritagehealthprize.com. Booth #15
The Grand Rounds vision is a path to optimal health and healthcare, accessible to everyone, everywhere. Founded in 2011, Grand Rounds provides an employer-based solution that gives employees and their families the technology, information and support they need to make lifeâs most
At Bayer we foster open discussions, sharing knowledge across our community and partnering with external networks. You can work in a diverse team with leading experts, leveraging global expertise and a
Passion to innovate | Power to change 38
critical choicesâwhether and where to receive medical treatment. The fastest way for employers to curb healthcare costs without cutting corners, Grand Rounds delivers enhanced patient outcomes and engagement to groups ranging from 1,000-member firms to Fortune 50 employers. With coverage in more than 120 countries, the worldâs leading companies are putting Grand Rounds to work in offering their employees an all-access pass to the best in American medicine. Learn more at grandrounds.com.
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HealthTeamWorks partners with practices, physician groups and integrated clinical networks to provide the tools and training to succeed in value-based environments. We are an established leader in clinical practice transformation, working with primary care practices across the nation to reduce costs, improve outcomes, and improve both patient and provider experiences.
shared passion to unlock new potential. It takes inspiring work with enthusiastic and smart people to turn pioneering ideas into powerful solutions.
NETWORKING EXHIBITS & SPONSORS
HOK has led the planning and design of academic and community healthcare facilities for more than 50 years. Our integrated healthcare teams bring an in-depth knowledge of market dynamics and a vision for high-quality facilities that support operational efficiency and patient safety. As thought leaders in healthcare service delivery, site and facility planning and design, we help clients advance the future of healthcare delivery.
PROFESSIONAL FORMULA
Innovacyn, Inc introduces the PuracynÂŽ Plus Professional Formula Family of Products. Puracyn Plus is a synergistic wound care management system based on an innovative and powerful science that provides a new strategy for wound care protocols. Booth #14
The Institute for Surgical Excellence (ISE) is a non-profit, whose mission is to create lasting solutions for complex healthcare problems related to emerging technologies by bringing together key stakeholders from a variety of sectors with the ultimate goal of improving patient care and outcomes through a systems-based approach.
InTouch Health provides Telehealth Network and Managed Services to hospitals and healthcare systems for the delivery of specialty care, anytime, anywhere. InTouch Health has helped more than 130 healthcare systems deploy telehealth programs across their enterprise quickly and seamlessly using its industry-leading combination of people, processes, and technology. InTouch Health has enabled nearly ž million potentially life-saving clinical encounters over the InTouch Telehealth Cloud and now manages more than 200,000 clinical connections annually for over 1,500 hospital locations globally.
Kyruus is a leading provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access. Leveraging a proprietary Big Data approach, our technologies integrate and enrich information about provider expertise, demographics, and scheduling logic for real-time referrals and supply-demand matching throughout the health system. ProviderMatch ensures that patients are matched with the right providers, at the right time, in a manner that maximizes provider efficiency and care coordination. To find out why a Better Match Means Better Care, please visit http://www. kyruus.com. Booth #19
The need to better understand âwhatâs wrongâ and how to âmake it betterâ is the perennial driving force behind innovation in health. â¨The forces of population growth, longer lifespans, the rise of chronic disease, and strained budgets make getting these answers and â¨translating them into an effective action more challengingâand crucialâthan ever. Microsoftâs powerful and intelligent cloud platforms â¨can help you make the digital transformation necessary to overcome these challenges so you can better engage your patients, â¨empower your care teams, optimize your clinical and operational effectiveness, and transform the care continuum for your organization. Health needs are infinite, but your resources are finite. Learn how innovation in the cloud can enable healthier communities aroundâ¨the world. www.microsoft.com/health.
Booth #17
Navigant is a specialized, global professional services firm that helps clients take control of their future. Navigantâs professionals apply industry knowledge, technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and regulatory pressures, our practitioners bring insight that pinpoints opportunities and delivers results. Booth #18
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NETWORKING EXHIBITS & SPONSORS
Ranked on the Honor Roll of Best Childrenâs Hospitals by U.S. News & World Report, Nationwide Childrenâs is one of Americaâs largest pediatric health centers. We deliver care for more than a million patient visits each year, and The Research Institute at Nationwide Childrenâs is 7th among NIH-funded freestanding pediatric facilities in the U.S. Booth #13
Nemours combines innovative patient care, research, education, prevention and advocacy to care for children. With our two hospitals, 60 primary, specialty and urgent care offices across six states, 15 affiliated community hospitals, telemedicine and digital health offerings, families, educators and healthcare professionals rely on Nemoursâ pediatric expertise. We are connected by one purpose: Your child. Our promise. Booth #7
Passageways is the leading provider of secure enterprise collaboration software. OnBoard makes board meetings easy. Itâs the worldâs most intuitive multiplatform digital boardroom solution. Built with a powerful yet minimalistic design. OnBoard removes the stress of board meetings so you can focus on your business. Booth #16
PediaQâs Q.care technology is the innovative mobile application platform for on-demand after hours Nurse Triage and House Calls. The Q.care platform drives down the cost of after hours care, and is an ideal technology for Health System provider groups to expand their reach at an exceptionally low implementation cost. Booth #12
software for safer healthcare TM
RL Solutions is a global company that designs comprehensive healthcare software for patient feedback, incident reporting & risk management, infection surveillance, claims management, peer review and root cause analysis. With over 1,600 clientsâincluding healthcare networks, hospitals and long-term care facilitiesâ we pride ourselves on creating and maintaining long-lasting relationships.
RowdMapâs Risk-ReadinessÂŽ Benchmarks help health plans, physician groups, and hospital systems identify, quantify, and reduce the delivery a low-value careâa central tenet of successful pay-for-value programs. RowdMapâs platform comes preloaded with benchmarks for every physician, hospital, and zip code in the United Statesâno IT integration required. Learn more at www.RowdMap.com. Booth #B
SharedClarity is a joint venture between healthcare systems, Advocate Health Care, Baylor Scott & White Health, Dignity Health, McLaren Health Care, and UnitedHealthcare to study the long-term effectiveness of high-impact medical products. SharedClarity uses the results of clinical studies to select effective medical devices for patients and negotiate affordable purchasing agreements with manufacturers.
Siemens Healthineers is committed to becoming the trusted partner of healthcare providers worldwide, enabling them to improve patient outcomes while reducing costs. Driven by our long legacy of engineering excellence and our pioneering approach to developing the latest advancements, we are a global leader in medical imaging, laboratory diagnostics, clinical IT, and services. Siemens Healthineers is dedicated to helping our partners be successful â clinically, operationally and financially â from prevention through diagnosis and treatment. To learn more about Siemens Healthineers, please visit usa.siemens.com/Healthineers. Booth #6
At Spencer Stuart, we know how much leadership matters. Trusted by organizations around the world to help make senior-level leadership decisions that have a lasting impact on their enterprises, Spencer Stuart works with organizations to build and enhance high-performing teams through our executive search, board and leadership advisory services.
Booth #20
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Stanford Childrenâs Health, with Lucile Packard Childrenâs Hospital Stanford at its core, is one of the few healthcare networks in the country exclusively dedicated to pediatric and obstetric care. Recognized on the U.S. News Best Childrenâs Hospital Honor Roll, we are a leader in clinical excellence and extraordinary care.
NETWORKING EXHIBITS & SPONSORS
Strata Decision provides an innovative cloud-based financial analytics and performance platform that is used by over 1,000 healthcare organizations for financial planning, decision support and continuous improvement. The companyâs solution, StrataJazzÂŽ, has been named #1 in KLAS for Decision SupportâBusiness for two consecutive years, received Healthcare Informaticsâ Leading Edge Award and achieved the HFMA Peer Review designation.
xG Health Solutions enables healthcare organizations to accelerate the transition to value-based care through unmatched clinical content and intelligence, analytics, and clinical care management design, redesign, build, and implementation. Booth #11
Founded in 1927 and headquartered in Warsaw, Indiana, USA, Zimmer Biomet is a global leader in musculoskeletal healthcare. We design, manufacture and market orthopaedic reconstructive products; sports medicine, biologics, extremities and trauma products; spine, bone healing, craniomaxillofacial and thoracic products; dental implants; and related surgical products. Booth #1
Texas Childrenâs Hospital is committed to creating a healthier future for children and women throughout the global community by leading in patient care, education and research. Consistently ranked as the best childrenâs hospital in Texas, and among the top in the nation, Texas Childrenâs has garnered widespread recognition for its expertise and breakthroughs in pediatric health.
Ranking hospitals for more than 25 years, U.S. News & World Report has helped guide millions of patients and families to high-quality hospital care when they need it most. Over the years, the company has expanded its healthcare products and guidance for consumersâfrom Best Health Plans and Best Diets to the U.S. News Doctor Finder (USNews.com/Doctors)âto developing new data products and solutions for hospital administrators, including U.S. News Hospital Data Insights (HDI.USNews.com) and the U.S. News Best Hospitals Dashboard (HospitalDashboard.USNews.com). Booth #4
UT Southwestern is one of the countryâs leading academic medical centersÂâworld-renowned for its research, widely respected for its teaching and training, and highly regarded for the quality of clinical care its faculty provides at UT Southwestern University Hospitals & Clinics and its affiliated hospitals. Booth #3
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Your Hospital by the Numbers U.S. News Hospital Data Insights is a new analytics platform from U.S. News & World Report based on the data underpinning the Best Hospitals and Best Childrenâs Hospitals rankings.
Why Hospital Data Insights? ⢠Best-in-class analytics ⢠Superior peer benchmarking ⢠Cutting-edge performance assessment
To request a demo, contact us
hdi.usnews.com
ď mproulx@usnews.com
ď 202-955-2060
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FROM OUR SITE TO YOUR WAITING ROOM There are over 4 million people using U.S. News Health tools each month. Make sure their appointments are with your physicians!
For more information or to request a demo, contact us
Anne Pusey Roberts Sr. Product Manager, Health
Marsha Proulx Sales Manager, Appointment Booking
ď
aroberts@usnews.com
ď
mproulx@usnews.com
ď¤
Phone: 202-748-8262
ď¤
Phone: 202-955-2060
ď Mobile: 571-216-6131
ď Mobile: 443-285-1561
EMPOWERING HEALTH Microsoft and its partners can enable your digital transformation. With Microsoft’s powerful and intelligent cloud platforms, you can better engage your patients, empower your care teams, optimize your clinical and operational effectiveness, and transform the care continuum for your organization. Together, we all can realize a healthier future today.
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IT'S BETTER TO SEE ROI IN MONTHS, NOT YEARS. THAT'S WHY 6 OF THE TOP 10 NON-PROFIT HEALTH SYSTEMS CHOSE US. At athenahealthÂŽ, we believe that successful, highly engaged physician networks are the key to helping health systems thriveâwhatever the future may bring. That's why we give you the visibility you need to drive provider performance, sharing metrics to help you extend and strengthen your network in your community. And, with no expensive software to update and no servers to maintain, you realize time to value in a matter of months.
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