U.S. News Healthcare of Tomorrow 2017 Onsite Guide by U.S. News Healthcare of Tomorrow

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PROGRAM

WELCOME LETTER

We’re delighted that you could join us for the fifth annual U.S. News Healthcare of Tomorrow conference. Over the next three days, you’ll be treated to a rich program of discussions featuring hospital executives and other thought leaders on the front lines of care. You’ll have the opportunity to meet and exchange wisdom with colleagues from around the country facing shared challenges as we contemplate an uncertain future. As you’ll note when you study the agenda, the conference themes, developed with guidance from our advisory council of executives at leading hospitals and health systems, reflect the central forces shaping care delivery into a much more dynamic enterprise—one in which hospitals become the hubs of sprawling networks bringing medicine into the home and community and putting a premium on keeping people well. Many of the innovations that you’ll hear about this week promise better outcomes for both your institutions and your patients. Technology is near the top of the list, and we’ll have experts weighing in on the potential of artificial intelligence and telemedicine, as well as a keynote discussion on how disrupting advances are allowing innovative companies to improve the patient experience and address some of healthcare’s vexing problems. At a time of uncertainty about the future of federal health policy, we’ll explore the likeliest next steps for value-based models of care, population health and what it will take to continue to provide optimum care to medically complex pediatric patients. New this year: a series of sessions focused around the Best Hospitals and Best Children’s Hospitals rankings that will delve into concerns about measuring quality. One session, for example, will explore the potential for measuring systems of care as opposed to just individual hospitals; another will consider the future of the reputation survey. From the keynote stage, you’ll hear from major players in healthcare such as NIH Director Francis Collins; Aetna CEO Mark Bertolini; and the leaders of several top hospitals: Massachusetts General, Dignity Health, UCLA, and Mayo Clinic Arizona. We hope that our closing keynote on Friday will shed some light on whether (and how) it may be possible to find a bipartisan way forward on health reform. As you know, U.S. News has followed the hospital industry closely for nearly three decades; indeed, this year is the 28th year of the Best Hospitals rankings. We hope you enjoy the fruits of that long commitment. I encourage you to engage in the many dialogues among the industry professionals, policymakers, and medical experts we have gathered here in the nation’s capital. We’re pleased that you could join us.

Brian Kelly Editor and Chief Content Officer U.S. News & World Report

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3 POPULATION HEALTH EXPERTS. 1 CRITICAL TOPIC. COUNTLESS CARE MANAGEMENT INSIGHTS. C

Don’t miss our session: “The Future of Care Management Depends on Engaging Patients and Providers” Thursday, November 2 • Congressional B 10:45am-12pm Moderator: Kevin Ban, MD, Executive Director Managed Care and Population Health, athenahealth Panelists: Julie Bietsch, Vice President Population Health Management, Dignity Health Robert Fields, MD, Medical Director, Mission Health Partners ACO

Ambulatory & Hospital EHR | Revenue Cycle | Care Coordination | Patient Engagement | Population Health

TABLE OF CONTENTS

Thank You to Our Sponsors and Supporters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 U.S. News Healthcare of Tomorrow Advisory Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 U.S. News Childrenâ&#x20AC;&#x2122;s Healthcare of Tomorrow Advisory Council . . . . . . . . . . . . . . . . . . . 9 Schedule-at-a-Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Keynote Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Continental Breakfasts / Roundtable Discussions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Breakout Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Networking Exhibits and Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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GENERAL INFORMATION

REGISTRATION HOURS

SPEAKER ROOM

Wednesday, Nov. 1

12:00 p.m. – 5:30 p.m.

CARNEGIE

Thursday, Nov. 2

7:00 a.m. – 6:00 p.m.

Friday, Nov. 3

7:30 a.m. – 10:30 a.m.

Hours of Operation:

CONFERENCE HOURS

Wednesday, Nov. 1

10:30 a.m. – 6:00 p.m.

Thursday, Nov. 2

7:00 a.m. – 6:00 p.m.

Friday, Nov. 3

7:00 a.m. – 11:30 a.m.

See Schedule-at-a-Glance on page 10

PRESS ROOM CONTINENTAL BREAKFAST

LAFAYETTE

GRAND BALLROOM CENTRAL/SOUTH

Hours of Operation:

Thursday, Nov. 2:

7:30 a.m. – 8:30 a.m.

Wednesday, Nov. 1

10:30 a.m. – 6:00 p.m.

Friday, Nov. 3:

7:30 a.m. – 8:30 a.m.

Thursday, Nov. 2

7:00 a.m. – 6:00 p.m.

Friday, Nov. 3

7:00 a.m. – 11:30 a.m.

LOST AND FOUND: Items should be brought to registration on the meeting room level. FILMING & PHOTOGRAPHY NOTICE: The U.S. News Healthcare of Tomorrow Leadership Forum may be filmed. When you enter this event, you will be entering an area where video and audio recording and photography may occur. Your entrance into the event premises will serve as your voluntary agreement to permit U.S. News and its affiliates, representatives and licensees to use your image, likeness, voice, any comments made by you and/or any information obtained about you (including your name) for editorial, promotional, marketing or other purposes in any media now known or hereafter devised. You release U.S. News and its officers, directors, employees, and representatives from any liability connected with such filming, photography, or recording. You waive any claims you may have against U.S. News and its officers, directors, employees, representatives, affiliates and licensees from the use of your image, likeness, voice, comments made by you or information obtained about you. You have been fully informed of your consent, release and waiver before entering the event.

OPENING NIGHT RECEPTION Wednesday, Nov. 1 5:00 p.m. – 6:30 p.m. Renaissance Main Lobby Reception Sponsored by Honoring Avery Comarow, Retiring U.S. News Health Rankings Editor

THURSDAY EVENING RECEPTION Thursday, Nov. 2 5:30 p.m. – 6:45 p.m.

Networking Booth Area Reception Sponsored by

Join the conversation  @USNHoT #USNHoT

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U.S. NEWS HEALTHCARE OF TOMORROW ADVISORY COUNCIL

We thank the top hospital executives, leading medical experts and healthcare visionaries who provided guidance and insight in shaping the 2017 Healthcare of Tomorrow program.

STEVEN J. CORWIN, M.D.

TOBY COSGROVE, M.D.

President and Chief Executive Officer New York-Presbyterian University Hospital of Columbia and Cornell

President and Chief Executive Officer Cleveland Clinic

KENNETH L. DAVIS, M.D.

PATRICIA GABOW, M.D.

President and Chief Executive Officer Mount Sinai Health System

Former Chief Executive Officer Denver Health and Hospital Authority

DEAN GRUNER, M.D.

ELIZABETH G. NABEL, M.D.

President and Chief Executive Officer ThedaCare

President Brigham Health

RONALD R. PETERSON

GREGORY POULSEN

President Johns Hopkins Health System

Senior Vice President and Chief Strategy Officer Intermountain Healthcare

ROBERT C. ROBBINS, M.D.

JEFFREY A. ROMOFF

President, University of Arizona

President and Chief Executive Officer UPMC - University of Pittsburgh Medical Center

LOUIS A. SHAPIRO

PETER L. SLAVIN, M.D.

President and Chief Executive Officer Hospital for Special Surgery

President Massachusetts General Hospital

A. EUGENE WASHINGTON, M.D.

MICHAEL R. WILLIAMS, D.O., M.D.

President and Chief Executive Officer Duke University Health System Chancellor for Health Affairs Duke University

President University of North Texas Health Science Center

U.S. NEWS CHILDREN’S HEALTHCARE OF TOMORROW ADVISORY COUNCIL

We thank the U.S. News Children’s Healthcare of Tomorrow Advisory Council for sharing their expertise and advice to help craft a dedicated track of pediatricfocused sessions for this year’s program.

MERI ARMOUR

DAVID J. BAILEY, M.D.

President and Chief Executive Officer Le Bonheur Children’s Hospital

President and Chief Executive Officer Nemours Children’s Health System

MADELINE BELL

JAMES R. DOWNING, M.D.

President and Chief Executive Officer Children’s Hospital of Philadelphia

President and Chief Executive Officer St. Jude Children’s Research Hospital

MICHAEL FISHER

ANGELO P. GIARDINO, M.D., PH.D.

President and Chief Executive Officer Cincinnati Children’s Hospital Medical Center

Senior Vice President and Chief Quality Officer Texas Children’s Hospital

JENA HAUSMANN

JOAN R. MAGRUDER

President and Chief Executive Officer Children’s Hospital Colorado

President St. Louis Children’s Hospital

KURT NEWMAN, M.D.

JEFF SPERRING, M.D.

President and Chief Executive Officer Children’s National Health System

Chief Executive Officer Seattle Children’s

PAUL S. VIVIANO President and Chief Executive Officer Children’s Hospital Los Angeles

SCHEDULE-AT-A-GLANCE Wednesday, Nov. 1, 2017 2:00 p.m. - 2:45 p.m.

Using Hospital Data Insights to Improve Clinical Quality at Cleveland Clinic and Texas Children’s Hospital Grand Ballroom North

3:00 p.m. - 5:00 p.m.

Opening Keynote Session Grand Ballroom Central/South

5:00 p.m. - 6:30 p.m.

Opening Night Reception Renaissance Main Lobby

Thursday, Nov. 2, 2017 Breakfast with Roundtable Discussions Grand Ballroom Central/South

7:30 a.m. - 8:30 a.m. Grand Ballroom North

The Future of ValueBased Care

8:45 a.m. - 10:00 a.m.

Congressional A

Building Healthy Communities: Addressing the Social Determinants of Health

Improving the Patient Experience

A Status Report on Bundled Payments

The U.S. News Rankings: Measuring Systems of Care

The Telemedicine Revolution

The Power of Analytics: Shared Insights on How Providers, Payers, and Employers Can Drive Positive Outcomes

A Winning Combination: Pediatric Partnerships That Work

Tapping the Potential of Artificial Intelligence

The U.S. News Rankings: Examining Minimally Invasive Surgery

The Medically Complex Child: It Takes a Village

The Future of Care Management Depends on Engaging Patients and Providers

How Improving Employee Quality of Life Can Impact Patient Satisfaction and Hospital Performance

Leveraging Community Partners in Population Health

Behavioral Health: The Next Frontier in Pediatric Care

Beyond the Hospital: Transforming Care Delivery

The Rx for Burnout

Refreshment Break Networking Booth Area

3:45 p.m. – 4:15 p.m.

4:15 p.m. – 5:30 p.m.

Mount Vernon Square B

Keynote Luncheon Grand Ballroom Central/South

12:15 p.m. – 2:15 p.m.

2:30 p.m. – 3:45 p.m.

Mount Vernon Square A

Refreshment Break Networking Booth Area

10:00 a.m. – 10:45 a.m.

10:45 a.m. – 12:00 p.m.

Congressional B

The U.S. News Rankings: Inside the Children’s Hospitals Methodology

Providing Care and Coverage: The Risks and Rewards

Increasing Operating Room Utilization Through Smart Technology: An Inside Look at UCHealth’s Approach

Evening Reception Networking Booth Area

5:30 p.m. – 6:45 p.m.

Friday, Nov. 3, 2017 Breakfast with Roundtable Discussions Grand Ballroom Central/South

7:30 a.m. – 8:30 a.m. Congressional A

8:45 a.m. – 10:00 a.m.

The U.S. News Rankings: Future Role of the Reputation Survey

Congressional B

Integrative Health and Value-Based Care: Are Better Care and Better Health at Lower Costs Possible?

Mount Vernon Square A

Taking Action to Address the Opioid Crisis

10:00 a.m. – 10:30 a.m.

Refreshment Break Networking Booth Area

10:30 a.m. – 12:00 p.m.

Closing Keynote Session Grand Ballroom Central/South

Mount Vernon Square B

The Power of Precision Medicine

KEYNOTE AGENDA

Wednesday, Nov. 1, 2017 3:00 p.m. – 5:00 p.m. WELCOME Brian Kelly Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews

KEYNOTE REMARKS Eric J. Gertler Co-Chariman, U.S. News & World Report @usnews

Thursday, Nov. 2, 2017 12:15 p.m. – 2:15 p.m. KEYNOTE CONVERSATION ENLISTING TECHNOLOGY IN THE WAR AGAINST CANCER Eric Lefkofsky Co-Founder and Chief Executive Officer, Tempus @lefkofsky Moderator:    Carleen Hawn  Co-Founder and Chief Executive Officer, Healthspottr

KEYNOTE PANEL

THE PATH AHEAD: PRIORITIES AND CHALLENGES IN A TIME OF UNCERTAINTY

HOW TRANSFORMATIVE TECHNOLOGIES CAN TREAT WHAT AILS HEALTHCARE

Lloyd Dean President and Chief Executive Officer, Dignity Health @LloydHDean Wyatt W. Decker, M.D. Chief Executive Officer, Mayo Clinic in Arizona; Vice President, Mayo Clinic @wyattwdecker Peter L. Slavin, M.D. President, Massachusetts General Hospital @MassGeneralNews Johnese Spisso President, UCLA Health; Chief Executive Officer, UCLA Hospital System @UCLAHealth Moderator: Mitchell Morris, M.D. Executive Vice President, OptumInsight @Optum

FEATURED KEYNOTE 21ST-CENTURY MEDICINE: MOVING FROM HEALTHCARE TO HEALTH CREATION Wayne B. Jonas, M.D. Executive Director, Samueli Integrative Health Programs, Samueli Foundation @DrWayneJonas

Lori Evans Bernstein Co-Founder and Chief Operating Officer, HealthReveal @LorEvBern Tom X. Lee, M.D. Executive Chairman, One Medical @onemedical Joshua Ofman, M.D. Senior Vice President, Global Value, Access & Policy, Amgen @Amgen Moderator: Taunya English, Managing Editor and Chief of Health Analysis, “The Pulse,” WHYY’s radio show on health, science and innovation @TaunyaEnglish

KEYNOTE CONVERSATION Mark T. Bertolini Chairman and Chief Executive Officer, Aetna @mtbert Moderator: Brian Kelly Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews

KEYNOTE REMARKS A 21ST-CENTURY PRESCRIPTION FOR HEALTHCARE ANALYTICS Jennifer Esposito Worldwide General Manager, Health and Life Sciences, Intel Corporation @Jennifer_Espo

KEYNOTE AGENDA

Friday, Nov. 3, 2017

KEYNOTE PANEL

10:30 a.m. – 12:00 p.m.

COMING TOGETHER ON HEALTH REFORM: CAN WE FIND COMMON GROUND?

KEYNOTE REMARKS Bill Holiber  President and Chief Executive Officer, U.S. News & World Report @usnews

KEYNOTE CONVERSATION Francis S. Collins, M.D., Ph.D. Director, National Institutes of Health @NIHDirector Moderator: Brian Kelly Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews

James C. Capretta Resident Fellow and Milton Friedman Chair, American Enterprise Institute @AEI Thomas Daschle Founder and Chief Executive Officer, The Daschle Group @TomDaschle Terry McAuliffe Governor of Virginia @GovernorVA Moderator: Brian Kelly Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews

KEYNOTE REMARKS PLACE YOUR BETS: MANAGING A HEALTHCARE WORLD IN FLUX Blair Childs  Senior Vice President, Public Affairs, Premier  @PremierHA

BREAKFAST ROUNDTABLE DISCUSSIONS

Thursday, Nov. 2, 2017 7:30 a.m. – 8:30 a.m. THE X FACTOR: HOW TO MAKE CAPITAL INVESTMENTS A PLATFORM FOR OPERATIONAL GROWTH AND FLEXIBILITY Uncertainty in healthcare is arguably the only certainty we have today making decisions to the tune of millions of dollars about capital expenses nerve racking. In this panel we will talk about how to design “change-ready” facilities where capital investments serve as a platform for operational growth and flexibility. Research findings, case examples, and insights from leadership from key systems will be shared in an open dialogue. • Frank D. Kittredge, Jr., MBA, FACHE, Principal and Director, Knox Consulting • Upali Nanda, Ph.D., ASSOC.AIA, EDAC, ACHE, Associate Principal and Senior Vice President; Director of Research; Executive Director, Center for Advanced Design Research and Evaluation Presented by: PLANNING THROUGH SPACE AND TIME When we think of architecture, we often think of physical space, or the first three dimensions. While strategic master planning accounts for all physical design aspects, it must also consider the abstract or unforeseen factors that can impact a hospital or healthcare facility’s environment, including pioneering clinical program additions, key staff acquisitions (or losses), internal and external economic influences and more. Oftentimes project startups are delayed even when the current—and future—needs cannot be met without expansion. How can your institution address these issues? The discussion will explore how to be flexible within your Master Planning to respect all design dimensions. • Andre Kamili, AIA, LEED AP, Principal at Shepley Bulfinch • David Meek, Assoc AIA, LEED AP, Associate at Shepley Bulfinch Presented by: ENABLING VALUE AND INSIGHT: DEVELOPING A ROADMAP TO SUPPORT INNOVATIVE HEALTHCARE ANALYTICS That analytics drives transformation has become a commonplace statement, yet how do hospitals develop the analytic capacity that is up to such a task? This roundtable will discuss “analytic roadmap” development for healthcare, including principles, milestones and lessons that participants can use to create successful roadmaps at their hospitals. • Jenifer Cartland, Ph.D., Vice President, Data Analytics and Reporting, Ann & Robert H Lurie Children’s Hospital of Chicago

UTILIZING TECHNOLOGY AND FLEXIBLE DESIGN TO MAXIMIZE THE AMBULATORY HUB FOR THE FUTURE Many providers are finding their business models at risk due to decreased reimbursement, increased competition, and a consumer that is demanding convenience and accessibility. To be successful in this challenging environment, many providers are making major changes to care delivery at the same time that they are investing in new or renovated buildings. Forward-thinking providers can capitalize on the building design process as a catalyst for introducing new care delivery models, evolving their brand, and reducing the cost of care. This discussion will use case studies to show how institutions have engaged new technology and ambulatory facility design to improve the patient experience, while at the same time improving utilization of staff and space. Investigating innovations from other industries will be discussed as pivotal step in rethinking the care model and how it relates to physical space. Patient transactions can be informed by lessons from the technology and business sectors, as well as other industries. When integrated strategically, technology can have a positive impact on patient experience and operational efficiency. The case study will show how operational efficiencies are designed to reduce the cost of care and create a personalized patient experience that complements operational innovations and helped save over $67 million in capital costs, resulting in millions of dollars in annual operational savings. • Michael Pukszta, AIA, Director, Health Practice Presented by: HOW ACADEMIC MEDICAL CENTERS CAN NAVIGATE A NEW ERA IN HEALTHCARE The payment structure for academic medical centers continues to evolve, and traditional funding sources, such as NIH grants and resident slots, are increasingly competitive. Traditionally, AMCs have focused on tertiary, episodic work. As payments shift towards a value-based system, AMCs will continue to face competition from systems in the area that have invested in community-based affiliations, which has led to consolidation of health providers. This roundtable will explore the role of the AMC in a network focused on population health and integrated care coordination. Key questions will include: What are the strengths and weaknesses of AMCs in a value-based environment? How can a network leverage the expertise of the academic medicine environment? What approach to service distribution should be considered? • Anthony Roesch, Director, Healthcare Consulting  • Lauren Clementi, Associate Director, Healthcare Consulting Presented by:

Presented by: 13

BREAKFAST ROUNDTABLE DISCUSSIONS

Thursday, Nov. 2, 2017 7:30 a.m. – 8:30 a.m. HOW A FOCUS ON PATIENT PROGRESSION LINKS TO TOP-RANKED HOSPITALS The path to consistent patient progression seems simple enough. But admissions processes often do not capture and disseminate appropriate length-of-stay targets, and diagnosis-related groups that inform expectations for treatment and documentation. Thus, caregivers face challenges with choosing appropriate steps for managing patient care and ensuring all caregivers are working toward the same goals. The resulting delays prolong the length of stay, increase costs, frustrate patients and caregivers, and increase the possibility of preventable harm. Experience has shown that hospitals that implement a patient progression solution can improve their reputation through higher hospital engagement scores, a more solid financial footing, reduced readmissions, better employee engagement, and better physician alignment. In this session, we will focus on how a patient progression framework and supporting methodologies and technology promote highly reliable and optimally efficient care. We encourage session attendees to come prepared to share their ideas and provide feedback. • Samantha Platzke, Chief Financial Officer and Senior Vice President of System Performance Presented by: 5 BUILDING BLOCKS FOR SUCCESS WITH BUNDLED PAYMENTS What approaches are healthcare organizations employing to succeed with bundled payments? Realizing high performance in bundles requires managing change involving a diverse group of stakeholders, including patients, physicians, executives, care teams and post-acute care providers. This session will describe five key building blocks to achieve success with bundled payments. • Win Whitcomb, MD, MHM, Chief Medical Officer. Remedy Partners Presented by: LEAN IN HEALTHCARE: DESIGNING TO OPTIMIZE FLEXIBILITY AND RELEVANCE Many healthcare operational leaders are tasked with creating new or expanding and renovating existing space to accommodate ever-increasing stresses on the healthcare system. Increasing volumes, aging populations, chronic care and decreasing reimbursements are forcing departmental leadership to do more with less. There is a new focus on re-engineering existing space or building new care areas to optimize patient flow/throughput, safety, care transitions, efficiency and ultimately, patient experience and satisfaction. 14

New construction or renovation projects provide shiny new space only to be obsolete within a few years due to lack of consideration of key lean-based design and operational principles during the planning stages. During this roundtable, we will discuss and explore the impact of form on function and, analyze key facility design decisions with direct effects on clinical, operational, safety and patient outcomes. We will discuss several principles to help inform and highlight effects on many common design and throughput challenges. • Kimberly N. Montague, AIA, EDAC, LEED AP, Knowledge & Insights Program Lead, Herman Miller • Roger B. Call, AIA, ACHA, EDAC, Director–Healthcare Kaizen Architecture, Herman Miller Presented by: TAKING YOUR NEONATAL INTENSIVE CARE UNIT FROM GOOD TO GREAT  As continuation of our presentation on the impact of the U.S. News Hospital Data Insights platform, in this roundtable discussion we will focus on how Texas Children’s Hospital is attempting to improve the organization, delivery and outcomes of neonatal care within our hospital and within our geographic area by applying the principles described in “Good to Great” by Jim Collins. We will touch upon other key topics such as the importance of an interprofessional leadership team, alignment between frontline patient-care units and the larger organization, an organized, unit-based Quality Assessment and Performance Improvement (QAPI) program, thoughtful change management, and leadership during crises. In this session, we also briefly share some examples illustrating how Texas Children’s applies these principles. • Gautham Suresh, MD, DM, MS, FAAP • Judith Swanson, MBA, BSN, RN  Presented by: LEVERAGING AUGMENTED AND VIRTUAL REALITY IN MEDICAL EDUCATION Augmented and virtual reality (AR/VR) technologies have seen dramatic improvements in the last few years as major technology players enter the field with new products. In the past, such technologies were commonly associated with gaming and entertainment, but there are many applications in healthcare, especially in medical education. We will explore opportunities where healthcare providers can leverage AR/VR technologies at lower costs, avoid the limitof-use pitfalls of cadaver-based training, and create more realistic situations for visualizations than simulation centers. • Bret Schroeder, Healthcare Expert, PA Consulting Group Presented by:

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BREAKFAST ROUNDTABLE DISCUSSIONS

Friday, Nov. 3, 2017 7:30 a.m. – 8:30 a.m. THE X FACTOR: HOW TO MAKE CAPITAL INVESTMENTS A PLATFORM FOR OPERATIONAL GROWTH AND FLEXIBILITY Uncertainty in healthcare is arguably the only certainty we have today making decisions to the lieu of millions of dollars about capital expenses nerve racking. In this panel we will talk about how to design “change-ready” facilities where capital investments serve as a platform for operational growth & flexibility. Research findings, case examples, and insights from leadership from key systems will be shared in an open dialogue. • Frank D. Kittredge, Jr., MBA, FACHE, Principal and Director, Knox Consulting • Upali Nanda, Ph.D., ASSOC.AIA, EDAC, ACHE, Associate Principal and Senior Vice President; Director of Research; Executive Director, Center for Advanced Design Research and Evaluation Presented by: PATIENT EXPERIENCE 2.0: ELEVATING EXPECTATIONS Healthcare teams have been working incredibly hard to improve the patient experience, and it’s clear these initiatives are paying off… when it comes to improving HCAHPS scores. However, the benefits of such programs far surpass just being at the top of the Centers for Medicare and Medicaid Services class. Companies like Apple, Disney and Nike use service design strategies to create human experiences that drive brand loyalty, improve outcomes and increase staff fulfillment. It’s no secret that healthcare operates very differently, but when it comes to customer experience, why should patients be treated like they’re anything less than consumers? This discussion will focus on customer experience strategies that apply to healthcare, and the tools necessary to help organizations connect with their patients in unique ways that elevate expectations. • Uma Ramanathan, AIA, LEED AP, Principal at Shepley Bulfinch • Lauren Janney, EDAC, Principal Strategist at Lens, a Creative Consulting Studio of Shepley Bulfinch Presented by:

IMPROVING PATIENT SAFETY, QUALITY AND EXPERIENCE: CREATING A CENTER OF EXCELLENCE TO TRANSFORM CARE Hospitals often divide and conquer when it comes to improving patient care, separating patient experience efforts from quality and safety improvement. But real change comes from braiding these together. This roundtable will discuss the value of bringing the patient voice into quality and safety improvement efforts and will explore the various approaches hospitals take to do this effectively. • Michael Kelleher, M.D., Chief Medical Officer, Ann & Robert H Lurie Children’s Hospital of Chicago Presented by : HOW THE C-SUITE CAN LEVERAGE DESIGN-LED DELIVERY TO STRENGTHEN BALANCE SHEETS: INCREASED ROI, MINIMIZED RISK, SPEED-TO-MARKET ADVANTAGES The creation of new healthcare facilities has historically been unnecessarily burdensome to C-Suite leaders and their organizations’ financial performance. Fortunately, new options like design-led construction and single-source delivery are helping organizations achieve accelerated revenue capture, speed-to-market-advantages, increased ROI and minimal to no risk. Health organizations at the forefront of this trend are already realizing these values and setting themselves on a future path for success. Discussion on this topic will provide an explanation of speed-to-market real estate solutions, both repurposing aged physical assets as well as creating new models to meet healthcare’s changing delivery paradigms. Cost benefits will be outlined in contrast to traditional facility construction methods that historically underperform and expose providers to risk in both financial and schedule measures. (A 2016 KPMG report indicated that 53 percent of owners reported having suffered one or more underperforming projects relative to budget and/or schedule in the previous year, and only 31 percent of the owners projects’ came within 10 percent of budget in the previous three years.) The design-led approach will illustrate how healthcare owners can increase communication between all stakeholders, maximize efficiency of supplier and operational resources, elevate quality of real estate assets over time and mitigate the risk associated through reduction of errors. The discussion will address relevant recent examples where health providers have been able to achieve guaranteed price, allow for reduced delivery timelines, increase certainty of predictable outcomes and accelerate revenue capture while essentially eliminating legal risk. • Deb Sheehan, ACHE, LEED AP, EDAC, Executive Director, Firmware Strategies Presented by:

BREAKFAST ROUNDTABLE DISCUSSIONS

Friday, Nov. 3, 2017 7:30 a.m. – 8:30 a.m. HOW ACADEMIC MEDICAL CENTERS CAN NAVIGATE A NEW ERA IN HEALTHCARE The payment structure for academic medical centers continues to evolve, and traditional funding sources, such as NIH grants and resident slots, are increasingly competitive. Traditionally, AMCs have focused on tertiary, episodic work. As payments shift towards a value-based system, AMCs will continue to face competition from systems in the area that have invested in community-based affiliations, which has led to consolidation of health providers. This roundtable will explore the role of the AMC in a network focused on population health and integrated care coordination. Key questions will include: What are the strengths and weaknesses of AMCs in a value-based environment? How can a network leverage the expertise of the academic medicine environment? What approach to service distribution should be considered? • Anthony Roesch, Director, Healthcare Consulting  • Lauren Clementi, Associate Director, Healthcare Consulting Presented by: CHARTING THE COURSE TO THRIVE FINANCIALLY IN A WORLD OF DECLINING REIMBURSEMENT In spite of lower rates of uninsured patients, nonprofit hospitals have seen a decrease in profit margins over the past year. Their median operating margin fell from 3.4 percent in fiscal year 2015 to 2.7 percent in fiscal year 2016. The shifting revenue mix as the percentage of payments made by commercial payers drops and those by Medicare and Medicaid increase, meaning that revenues will continue to decline. In this environment, hospitals must improve efficiency and productivity to thrive, and a future of valuebased care requires that they provide high-quality care at the same time they reduce costs. Performance gains from traditional hospital improvement programs are no longer sufficient, and hospitals have to re-evaluate their care delivery process and make systemic changes to be successful. In this session, we will discuss hospital efficiency, how to improve it, and how to measure progress toward this goal. We encourage session attendees to come prepared to share their ideas and provide feedback. • Samantha Platzke, Chief Financial Officer and Senior Vice President of System Performance Presented by:

SUCCESS STORY: A WAY TO GET HIGH-QUALITY DATA TO THE PEOPLE WHO CAN USE IT TO MAKE IMPROVEMENTS One of the biggest barriers to clinicians and health care administrators engaging in quality improvement work is having access to high quality data. With the implementation of electronic health records and data warehousing, unprecedented amounts of data are available; however, the ability to readily access those data presents another challenge. Data have to be complete, valid, and delivered in a timely manner. The process must also take into account compliance and legal requirements as well as meeting best practices for cybersecurity. At our own institution, the installation of an enterprise data warehouse (EDW) allowed for meaningful access to core data content from our clinical, financial, human resource, and patient satisfaction source systems. With this high quality data in hand, we turned our attention to timeliness of delivery to the end-user. To address this, we developed a mechanism referred to as the “Front Door to Data” to standardize the data request process for our workforce. The previous request process was cumbersome and often resulted in a request that would seem to get lost in a “black hole” with the information services team. At this roundtable we will further discuss the development of our “Front Door” process. • Kathleen Carberry, RN, MPH, Director, Texas Children’s Hospital Outcomes & Impact Service (TCHOIS) • Angelo P. Giardino, M.D., Ph.D., MPH, Senior Vice President/ Chief Quality Officer, Texas Children’s Hospital; Professor, Pediatrics, and Section Head, Academic General Pediatrics, Baylor College of Medicine

Presented by: LEAN IN HEALTHCARE: DESIGNING TO OPTIMIZE FLEXIBILITY AND RELEVANCE Many healthcare operational leaders are tasked with creating new or expanding and renovating existing space to accommodate ever-increasing stresses on the healthcare system. Increasing volumes, aging populations, chronic care and decreasing reimbursements are forcing departmental leadership to do more with less. There is a new focus on re-engineering existing space or building new care areas to optimize patient flow/throughput, safety, care transitions, efficiency and ultimately, patient experience and satisfaction. New construction or renovation projects provide shiny new space only to be obsolete within a few years due to lack of consideration of key lean-based design and operational principles during the planning stages. During this roundtable, we will discuss and explore the impact of form on function and, analyze key facility design decisions with direct effects on clinical, operational, safety and patient outcomes. We will discuss several principles to help inform and highlight effects on many common design and throughput challenges.

BREAKFAST ROUNDTABLE DISCUSSIONS

• Kimberly N. Montague, AIA, EDAC, LEED AP, Knowledge & Insights Program Lead, Herman Miller

LEVERAGING AUGMENTED AND VIRTUAL REALITY IN MEDICAL EDUCATION

• Roger B. Call, AIA, ACHA, EDAC, Director–Healthcare Kaizen Architecture, Herman Miller

Augmented and virtual reality (AR/VR) technologies have seen dramatic improvements in the last few years as major technology players enter the field with new products. In the past, such technologies were commonly associated with gaming and entertainment, but there are many applications in healthcare, especially in medical education. We will explore opportunities where healthcare providers can leverage AR/VR technologies at lower costs, avoid the limitof-use pitfalls of cadaver-based training, and create more realistic situations for visualizations than simulation centers.

Presented by:

BUNDLED PAYMENTS AND GAINSHARING: MAXIMIZING CARE REDESIGN INITIATIVES  The CMS Bundled Payments for Care Improvement (BCPI) program allows providers to share savings achieved from care redesign initiatives. Providers are eligible to receive gainsharing payments if total episode costs are below the target price and certain quality metrics are met. Gainsharing aligns objectives across multiple providers.

• Bret Schroeder, Healthcare Expert, PA Consulting Group Presented by:

• Chris Garcia, CEO, Remedy Partners Presented by:

SAVE THE DATE NOV. 14–16, 2018 Visit www.usnewshot.com to learn more and sign up for our monthly emails.

For sponsorship inquiries, please email Peter Bowes at pbowes@usnews.com

A9111-9576-A1-4A00 | © Siemens Medical Solutions USA, Inc., 2017

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BREAKOUT SESSIONS

Speakers: • Peter Miller, Administrator, Division of Marketing & Communications, Cleveland Clinic @ClevelandClinic

Wednesday, Nov. 1, 2017 2:00 p.m. – 2:45 p.m. CASE STUDY: USING HOSPITAL DATA INSIGHTS TO IMPROVE CLINICAL QUALITY AT CLEVELAND CLINIC AND TEXAS CHILDREN’S HOSPITAL

GRAND BALLROOM NORTH For the past 28 years, U.S. News & World Report has published the annual Best Hospitals rankings. In December 2014, U.S. News introduced the Hospital Data Insights platform in an effort to better understand the data points behind these scores. The HDI analytics suite allows hospital executives to perform much deeper analyses of the more than 12 million metrics underpinning the Best Hospitals and Best Children’s Hospitals rankings.

At Bayer we foster open discussions, sharing knowledge across our community and partnering with external networks. You can work in a diverse team with leading experts, leveraging global expertise and a

• Gautham Suresh, M.D., D.M., Section Head and Service Chief of Neonatology, Texas Children’s Hospital @TexasChildrens • Judith Swanson, Vice President, Nursing, Texas Children’s Hospital @TexasChildrens Presented by:

shared passion to unlock new potential. It takes inspiring work with enthusiastic and smart people to turn pioneering ideas into powerful solutions.

Passion to innovate | Power to change

BREAKOUT SESSIONS

Thursday, Nov. 2, 2017 8:45 a.m. – 10:00 a.m. THE FUTURE OF VALUE-BASED CARE

GRAND BALLROOM NORTH With the future of federal healthcare policy uncertain, will hospitals still prioritize moving from volume- to value-based payment models? Many experts believe that the shift to value will move forward no matter what, especially with the prospect of reduced federal funding only further motivating providers to find less costly ways to deliver quality care with better outcomes. Indeed, a number of major insurers, hospitals and health systems have reiterated their long-term commitment to pursuing value over fee-for-service models. Several approaches are being tested, including accountable care organizations, bundled payments, and risk-based contracting. Panelists will explore the future of value-based care and what forms it will most likely take in the years ahead. Speakers: • Robert Allen, Senior Vice President and Chief Operating Officer, Intermountain Healthcare @Intermountain • Leora Horwitz, M.D., Associate Professor and Director, Center for Healthcare Innovation and Delivery Science, NYU Langone Medical Center and NYU School of Medicine @leorahorwitzmd • Pauline Lapin, Director, Seamless Care Models Group, Center for Medicare and Medicaid Innovation, Centers for Medicare and Medicaid Services @CMSGov • Harlan Levine, M.D., Chief Strategy Officer, City of Hope; Chief Executive, City of Hope Medical Foundation @cityofhope Moderator: • David G. Carmouche, M.D., President, Ochsner Health Network; Senior Vice President, Ochsner Health System; Executive Director, Ochsner Accountable Care Network @OchsnerHealth Brought to you by: BUILDING HEALTHY COMMUNITIES: ADDRESSING THE SOCIAL DETERMINANTS OF HEALTH

CONGRESSIONAL A As hospitals and health systems seek to better manage population health, they are also working to understand and address the so-called social determinants of health— poverty, education, the environment—that can have a major impact on the cost and quality of care. By working with policymakers, forging partnerships with social services organizations, and expanding community health assessments and education programs, healthcare organizations can help tackle the complicated web of challenges that

affect everyone from urban homeless patients to those in rural areas battling complex chronic diseases. Join several healthcare leaders who are making great strides in addressing the social determinants of health. Speakers: • Garth Graham, M.D., President, Aetna Foundation @Aetna • Pedro J. Greer, M.D., Associate Dean for Community Engagement; Chair, Department of Medicine, Family Medicine and Community Health, Herbert Wertheim College of Medicine, Florida International University @FIUMedicine • Leandris Liburd, Ph.D., Director, Office of Minority Health and Health Equity, Centers for Disease Control and Prevention @CDCgov • Ram Raju, M.D., Senior Vice President and Community Health Investment Officer, Northwell Health @RamRajuMD Moderator: • Brian Kelly, Editor and Chief Content Officer, U.S. News & World Report @BKellyUSN, @usnews THE POWER OF ANALYTICS: SHARED INSIGHTS ON HOW PROVIDERS, PAYERS, AND EMPLOYERS CAN DRIVE POSITIVE OUTCOMES

CONGRESSIONAL B Advanced robust analytics capabilities will drive the future of accountable healthcare. Payers, employers, and providers have recognized this imperative and are investing resources in developing analytical solutions and business models focused on their specific customer demographics. Payers have access to claims data from providers and pharmacy benefit management companies, while providers have access to sophisticated EMR data that can codify patient clinical outcomes and provider adherence to evidencebased medicine. Employers are looking for help and insights from both payers and providers to help lower the overall healthcare costs that they pay for their employees. Integrating these analytical capabilities delivers unique insight into patient journeys, their compliance with treatment plans, their comparative clinical outcomes, and the cost of care delivery, providing insights to payers, providers, and patients. Organizations must adapt to this changing landscape to be successful, and those that innovate and embrace creative solutions will revolutionize the industry. Join healthcare experts in a discussion on the future opportunities to leverage analytics across the value chain and what that could mean for the industry. Speakers: • Andrew Gregg, Vice President of Employee Benefits, Prudential Financial @Prudential • Julian Harris, M.D., MBA, President of CareAllies, Cigna @Cigna • Lisa Ishii, M.D., MHS, Associate Professor of Otolaryngology – Head & Neck Surgery, Senior Medical Director for Clinical Integration in the Office of Johns Hopkins Physicians, Chief Quality Officer for Clinical Best Practices, Johns Hopkins Medicine @HopkinsMedicine

BREAKOUT SESSIONS

• Christer Johnson, Health Analytics Leader, Ernst & Young LLP @EYnews • Aloha McBride, Principal, Ernst & Young LLP @Aloha_McBride Moderator: • Yele Aluko, M.D., Chief Medical Officer, Americas Advisory Health Sector, Ernst & Young LLP @yaluko Presented by:

A WINNING COMBINATION: PEDIATRIC PARTNERSHIPS THAT WORK

MOUNT VERNON SQUARE A In an era of both increased competition and consolidation, children’s hospitals are thinking outside the box and joining forces with other community and adult providers. Such partnerships are streamlining the referral and overall care process, giving pediatric patients greater access to indemand specialists, helping families find more convenient and closer-to-home clinics, and enhancing population health. Hear from several children’s hospital executives who have embraced collaboration to expand and enhance care options. Speakers: • Matthew D. Bayley, M.D., Chief Strategy Officer, Children’s Hospital of Philadelphia @ChildrensPhila

TAPPING THE POTENTIAL OF ARTIFICIAL INTELLIGENCE

MOUNT VERNON SQUARE B Just as it promises to transform business, technology, and other industries, artificial intelligence is beginning to make an impact in healthcare. Computers are becoming increasingly capable at analyzing vast amounts of health data and using predictive analytics to model possible options for both personalized and population-based care. Though widespread adoption and clinical application remains elusive, some hospitals and healthcare providers around the globe are working to implement AI in a number of areas. Panelists will explore AI’s current potential to improve care and increase efficiencies. Speakers: • Jeffrey Bundy, Senior Vice President, Global Strategy, Business Development and Marketing, Siemens Healthcare @JeffreyBundy • Mark Michalski, M.D., Executive Director, Center for Clinical Data Science, Massachusetts General Hospital and Brigham and Women’s Hospital @MarkHMichalski • Cheryl Reinking, Chief Nursing Officer, El Camino Hospital @elcaminohosp Moderator: • Ike Swetlitz, Washington Correspondent, STAT @Ikeswetlitz Brought to you by:

• Patricia J. McClimon, Senior Vice President, Strategic Planning and Facilities, Nationwide Children’s Hospital @nationwidekids • Sanford M. Melzer, M.D., Executive Vice President, Networks and Population Health, Seattle Children’s Hospital @seattlechildren Moderator: • Kimberly Stanley, Project Executive and Principal, EYP Stanley Beaman & Sears @SBSArchitecture

BREAKOUT SESSIONS

10:45 a.m. – 12:00 p.m.

• Francis A. Fullam, Senior Director, Marketing Research; Assistant Professor, Health Systems Management, Rush University Medical Center @francis_fullam

IMPROVING THE PATIENT EXPERIENCE

• Richard V. Milani, M.D., Chief Clinical Transformation Officer, Ochsner Health System @rvmilani

Thursday, Nov. 2, 2017

GRAND BALLROOM NORTH As hospitals strive for higher quality care, their customers are also demanding that the way it is delivered—the overall patient experience—is the best it can possibly be. As patient satisfaction scores are reported publicly and play a role in a hospital’s bottom line under value-based purchasing standards, providers are refocusing efforts to instill a patientfirst mentality. By adding patient experience officers to the C-suite, improving communication between patients and caregivers, and tapping convenient new technology like apps and digital portals, hospitals are upping their customer service. Panelists will examine the opportunities and obstacles to developing strong patient experience models. Speakers: • Adrienne Boissy, M.D., Chief Experience Officer, Cleveland Clinic @boissyad • Jacob “Gus” Crothers, M.D., Medical Director of Clinical Personnel, Grand Rounds @GrandRoundsInc

Moderator: • Tiffany McCauley, Nursing Executive, Elsevier Clinical Solutions @ElsevierConnect

Brought to you by: A STATUS REPORT ON BUNDLED PAYMENTS

CONGRESSIONAL A In the move from a fee-for-service system, bundling payment programs has emerged as a promising approach to controlling costs and incentivizing providers to treat episodes of care. Hundreds of hospitals have piloted bundled payment programs on their own and through several nationwide CMS initiatives. However, it is far from a simple solution for all patients, particularly those with chronic diseases and unforeseen complications. And the expansion of bundled payments at the federal level is uncertain under

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BREAKOUT SESSIONS

the new administration. This session will explore how such alternative payment models can be most effective and how providers can take advantage of bundled payments in a value-based era. Speakers: • Tim Gronniger, Nonresident Fellow, Economic Studies, Center for Health Policy, The Brookings Institution @TimGDC • Tobin Lassen, Chief Knowledge Officer, Global Healthcare Alliance @GlobalHCA • Tamra Minnier, Chief Quality Officer, UPMC @UPMCnews Moderator: • Steve Sternberg, Senior Writer, U.S. News & World Report @StevenSternberg Brought to you by:

MIS process measures into its methodologies across a wide range of specialty rankings and procedure ratings. The panel will cover how the measures could be defined, how health systems might respond to such a change, and how unintended consequences could be avoided. Speakers: • Cynthia Deyling, M.D., Chief Quality Officer, Cleveland Clinic @CindyDeylingMD • Brian Dunkin, M.D., Medical Director, Houston Methodist Institute for Technology, Innovation and Education, Houston Methodist Hospital @briandunkinmd • Michael Mack, M.D., Medical Director, Cardiovascular Surgery, Baylor Health Care System @TheDoctorMack Moderator: • Ben Harder, Managing Editor and Chief of Health Analysis, U.S. News & World Report @benharder

THE FUTURE OF CARE MANAGEMENT DEPENDS ON ENGAGING PATIENTS AND PROVIDERS

THE MEDICALLY COMPLEX CHILD: IT TAKES A VILLAGE

CONGRESSIONAL B

MOUNT VERNON SQUARE B

Organizations continue to struggle with population health models that tend to increase the workload of providers yet fail to fully engage patients. To achieve more effective care management, there needs to be a renewed focus on provider engagement, a holistic approach to building relationships with patients, and an emphasis on community and technology partnerships for networks that support better data sharing. Join this discussion to learn how health systems can restructure current models and processes of care management to empower providers to manage entire populations and enable patients to become active partners in their health and wellness. Speakers: • Julie Bietsch, Vice President, Population Health Management, Dignity Health @DignityHealth • Robert Fields, M.D., Medical Director, Mission Health Partners ACO @MissionHealthNC Moderator: • Kevin Ban, M.D., Executive Director, Managed Care and Population Health, athenahealth @athenahealth

Increasingly, children’s hospitals are looking for ways to assemble interdisciplinary teams to treat young patients with complex medical challenges, ranging from cerebral palsy to cancer to congenital heart defects. When children face such multifaceted conditions, hospitals and families must effectively coordinate care between a wide range of personnel and treatment plans. To help, hospitals are revitalizing their service lines and assigning social workers and care managers to assist families. This session will feature several children’s hospitals that have found success in coordinating pediatric care that crosses boundaries to ensure that young patients get the best possible care. Speakers: • Mary L. Ehlenbach, M.D., Medical Director, Pediatric Complex Care Program; Assistant Professor of Pediatrics, University of Wisconsin School of Medicine and Public Health @uwsmph • David Hall, M.D., Professor of Clinical Pediatrics, Vanderbilt University School of Medicine; Section Head, Program for Children with Medically Complex Needs, Monroe Carell Jr Children’s Hospital @VUSM

Presented by:

• Ingrid A. Larson, DNP, Director, Beacon Program, Children’s Mercy Kansas City @ChildrensMercy

THE U.S. NEWS RANKINGS: EXAMINING MINIMALLY INVASIVE SURGERY

Moderator: • Michael Schroeder, Health Editor, U.S. News & World Report @MikeSchroederIN

MOUNT VERNON SQUARE A Studies have identified diverse patient populations that stand to benefit from minimally invasive surgical (MIS) techniques. Yet despite a considerable body of evidence, adoption of MIS has been slow, spotty and often determined by individual surgeon preference. Three surgical and healthcare quality leaders will make the case that U.S. News should drive a culture of adoption of MIS in healthcare by incorporating

BREAKOUT SESSIONS

Thursday, Nov. 2, 2017 2:30 p.m.–3:45 p.m. THE U.S. NEWS RANKINGS: MEASURING SYSTEMS OF CARE

GRAND BALLROOM NORTH The hospital of yesteryear—the self-contained, general acute-care facility—is being replaced by the health system of tomorrow. Well-planned regionalization, as well as establishing triage and referral pathways to centers of excellence, can improve quality, lower costs and ensure access to care. Yet measurement models employed by U.S. News, CMS and others largely continue to evaluate each facility as a separate entity, ignoring the emerging nuances of integrated delivery. In this discussion-oriented session, you’ll hear dueling views on the salience of the approach currently used by U.S. News. Session attendees will then be invited to propose and critique approaches that U.S. News might adopt to measure the quality of regional systems of care. Speakers: • Jeremy Boal, M.D., Chief Clinical Officer, Mount Sinai Health System; President, Mount Sinai Downtown @Jeremy_Boal • Elizabeth G. Nabel, M.D., President, Brigham Health @BrighamWomens • Roger Ray, M.D., Executive Vice President and Chief Physician Executive, Carolinas Healthcare System @Carolinas Moderator: • Ben Harder, Managing Editor and Chief of Health Analysis, U.S. News & World Report @benharder THE TELEMEDICINE REVOLUTION

CONGRESSIONAL A Telehealth continues to grow more popular among both hospitals and the people they serve. More than half of hospitals use telemedicine to connect with and monitor patients remotely, and many consumers, particularly younger ones, favor providers with telehealth capabilities over those without. In addition to improving the patient experience, telemedicine is helping healthcare providers across the country increase access to care, reduce readmission rates and save costs. Yet expanding telehealth is complex, costly and requires considerable involvement from clinicians, payers, regulators and others. Hear from several telemedicine innovators about the path to building a successful telehealth infrastructure. Speakers: • Deanna Larson, Chief Executive Officer, Avera eCARE @AveraHealth • Christopher Northam, Vice President, Telehealth, HCA @CLNortham • David Tsay, M.D., Ph.D. Associate Chief Innovation Officer, NewYork-Presbyterian Innovation Center @nyphospital Moderator: • Anna Medaris Miller, Health and Wellness Editor, U.S. News & World Report @AnnaMedaris 26

HOW IMPROVING EMPLOYEE QUALITY OF LIFE CAN IMPACT PATIENT SATISFACTION AND HOSPITAL PERFORMANCE

CONGRESSIONAL B At Sodexo, we believe that by improving the Quality of Life of those we serve, we can enhance the performance of people and organizations. Join us for a discussion with hospital executives, internationally recognized scholars, and other thought leaders as we explore the importance of a hospital employee’s Quality of Life as a key driver of patient satisfaction and hospital performance. Drawing on our global experience in healthcare and other sectors, we will discuss what Quality of Life means to hospitals as providers, employers and key players in their local communities, as well as the role that non-clinical services play in driving Quality of Life outcomes. Speakers: • Gary Earl, Founder and Head, Gary Earl Health, LLC • Soeren Mattke, M.D., Senior Scientist & Managing Director, RAND Health Advisory Services @RANDHealth • Richard Tam, Executive Vice President and Chief Administrative Officer, Mackenzie Health @Richard_Tam_MH • Marla J. Weston, Ph.D., Chief Executive Officer, American Nurses Association Enterprise @marlajweston Moderator: • Aster Angagaw, Chief Executive Officer, Healthcare North America, Sodexo @SodexoGroup Presented by: LEVERAGING COMMUNITY PARTNERS IN POPULATION HEALTH

MOUNT VERNON SQUARE A At many healthcare institutions, moving toward a populationbased care delivery model is a top priority. But navigating that path isn’t always easy, given the costs, reimbursement options and logistical challenges of such an approach. In addition to redesigning service lines and embracing telemedicine and new technological tools, both adult and children’s health systems are finding success by enlisting the community and developing partnerships with government agencies, schools, and community health organizations. Hear from several healthcare executives who have found success in partnering to implement promising population health initiatives. Speakers • John B. Bulger, DO, Chief Medical Officer, Geisinger Health Plan, Geisinger Health System @johnbbulger • Uma R. Kotagal, Senior Executive Leader, Population and Community Health, Cincinnati Children’s Hospital Medical Center @CincyChildrens • Michelle J. Lyn, Assistant Professor and Chief, Division of Community Health; Lead, Community Health and Strategy; Co-Director, Center for Community and Population Health Improvement, Duke Health @DukeHealth

BREAKOUT SESSIONS

Moderator: • Mike Crocker, Vice President, Integrated Delivery Network Strategy, SGW Integrated Marketing Communications

Speakers: • Rahil Briggs, Psy.D., Director of Pediatric Behavioral Health Services, Montefiore Health System @RahilBriggsPsyD

BEHAVIORAL HEALTH: THE NEXT FRONTIER IN PEDIATRIC CARE

• Kathleen Chavanu Gorman, Executive Vice President of Patient Care Services and Chief Operating Officer, Children’s National Health System @childrenshealth

MOUNT VERNON SQUARE B Up to 1 in 5 American children has some kind of mental or behavioral health issue requiring professional care each year. For children’s hospitals, the diagnosis and treatment of a wide spectrum of conditions such as autism, mood and anxiety disorders, substance abuse and toxic stress is becoming an increasingly significant part of their portfolios. While a consensus has built that early intervention to address such issues can stave off more serious and costly problems later in life, many communities still face shortages of trained specialists and resources and lack the policies that allow for coordinated care of kids in need. Learn about how children’s hospitals can help fill the void in behavioral health services.

• Sy Saeed, M.D., Professor and Chairman, Department of Psychiatry and Behavioral Medicine, Brody School of Medicine, East Carolina University @ECUHealthSci Moderator: • Alfiee M. Breland-Noble, Ph.D., Associate Professor, Department of Psychiatry, Georgetown University Medical Center @gumedcenter

Working together to impact care throughout the patient journey. A world-leading provider of information analytics solutions, Elsevier integrates evidence-based content into the care process, making it accessible to providers and their patients where and when they need it.

Reference and Decision Support • Order Sets and Care Plans • Learning and Competency Management • Patient Engagement • Professional Practice Services • Academic Education and Certification

Empowering Knowledge™. Enabling Action. Elsevier.com/clinical-solutions 27

BREAKOUT SESSIONS

4:15 p.m.–5:30 p.m.

• J. Philip Saul, M.D., Executive Vice President, West Virginia University Children’s Hospital; Professor of Pediatrics, West Virginia University School of Medicine @WVUKids

THE U.S. NEWS RANKINGS: INSIDE THE CHILDREN’S HOSPITALS METHODOLOGY

Moderator: • Avery Comarow, Health Rankings Editor, U.S. News & World Report @Rankingsguy

Thursday, Nov. 2, 2017

GRAND BALLROOM NORTH For more than a decade, U.S. News has been evaluating children’s hospitals to help parents of the sickest children find the very best care. Putting these institutions under the microscope is more demanding than appraising adult hospitals—and which data to collect and how to interpret it are continual sources of debate. Join the U.S. News health analysis team and our RTI colleagues as we discuss our current methodology and any changes going forward. Attendees are encouraged to come with ideas and feedback. Speakers: • Joanne Hilden, M.D., Associate Chief and Medical Director, Section of Pediatric Hematology/Oncology/Bone Marrow Transplant, Children’s Hospital Colorado; Professor of Pediatrics; University of Colorado School of Medicine @ChildrensColo

PROVIDING CARE AND COVERAGE: THE RISKS AND REWARDS

CONGRESSIONAL A Many major health systems have developed their own health insurance plans, taking on risk while gaining new revenue streams and opportunities to direct the care of their patient populations. In addition, a number of employers have forged direct partnerships with providers with the goal of reducing costs for both firms and patients. Such efforts have shown advantages and challenges. Amid great uncertainty in health insurance policy at the federal and state levels, this session will explore lessons learned from several cutting-edge health insurance pioneers.

• Murrey G. Olmsted, Ph.D., Senior Methodologist; Project Director, Best Hospitals, RTI International @RTI_Intl

IT’S HARD TO CREATE

THE FUTURE ON YESTERDAY’S SYSTEM

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BREAKOUT SESSIONS

Speakers: • Phil Jackson, Chief Executive Officer, Health Plan Products, Sutter Health Plus @Phil_D_Jackson • Rhonda Medows, M.D., Executive Vice President, Population Health, Providence St. Joseph Health @Prov_Health • Mack Mitchell, M.D., Vice President for Medical Affairs; Professor, Department of Internal Medicine, UT Southwestern Medical Center @UTSWNews Moderator: • Michael Morella, Deputy Editor, U.S. News & World Report @michael_morella INCREASING OPERATING ROOM UTILIZATION THROUGH SMART TECHNOLOGY: AN INSIDE LOOK AT UCHEALTH’S APPROACH

CONGRESSIONAL B Perioperative business managers feel significant pressure to meet the needs of surgeons and nursing staff while balancing operational targets (utilization, access, revenue). Current block schedule management approaches, which often rely on intuition and “tribal” rules, make it a challenge to allocate OR time fairly and efficiently to surgeons. UCHealth solved this problem by leveraging predictive analytics and big data, resulting in improved OR utilization and productivity with actionable dashboards, secure and convenient mobile block exchange, and smart block schedules that ensure the right surgeon gets the right OR at the right time. Speakers: • Sanjeev Agrawal, President and Chief Marketing Officer, LeanTaaS @LeanTaaS • Ashley Walsh, Senior Financial Analyst, UCHealth @uchealth Presented by: BEYOND THE HOSPITAL: TRANSFORMING CARE DELIVERY

MOUNT VERNON SQUARE A As the population ages and chronic health conditions affect a greater number of individuals across the age spectrum, healthcare providers are exploring myriad ways to deliver more cost-efficient and high-quality care outside the traditional hospital. Many institutions are accelerating the growth of ambulatory and urgent care centers, as well as partnering with nontraditional health players on retail clinics and community-based programs. Others are implementing home-based diagnostic and treatment options or virtual care centers that take full advantage of telemedicine, remote monitoring and other tools to provide more convenient care. This session will explore several promising approaches to changing the tertiary care model to reduce readmissions, save costs and maintain quality.

Speakers: • Gina Altieri, Enterprise Senior Vice President of Corporate Services & Chief of Strategy Integration, Nemours Children’s Health System @Nemours • Bruce Leff, M.D., Director, Center for Transformative Geriatric Research, Johns Hopkins Medicine; Professor of Medicine, Johns Hopkins University School of Medicine @HopkinsMedicine • Peter P. Semczuk, DDS, Senior Vice President and Executive Director, Moses Campus, Montefiore Health System @psemczuk Moderator: • Tom Foley, Director of Worldwide Health Solutions Strategy, Lenovo Health @FoleyTom Brought to you by: THE RX FOR BURNOUT

MOUNT VERNON SQUARE B A growing number of healthcare providers are losing their doctors and nurses to burnout, as clinicians face more stress, long hours and increasing regulatory and productivity demands. A 2015 Mayo Clinic study found that more than half of U.S. doctors experience at least one symptom of burnout, and dissatisfaction has significantly worsened in recent years. Hospitals and patients also feel the effects of this trend, which contributes to lower patient satisfaction, greater staff turnover and potentially dangerous impacts on the quality of care. A number of institutions are at the forefront of tackling this challenge by implementing burnout prevention programs, adding administrative support, utilizing technology, forming care teams, creating peer support groups and more. Gain insight about strategies that providers can take to reduce attrition and maintain safety and quality. Speakers: • Charlene M. Dewey, M.D., Chair, Faculty and Physician Wellness Committee; Co-Director, Center for Professional Health, Vanderbilt University Medical Center @VUSM • Cynda H. Rushton, Ph.D., Anne and George L. Bunting Professor of Clinical Ethics, Johns Hopkins Berman Institute of Bioethics/American Nurses Association @CyndaEthx • Tait Shanafelt, M.D., Associate Dean, Stanford School of Medicine; Chief Wellness Officer, Stanford Medicine; Director, WellMD Center @StanfordMed Moderator: • Steve Sternberg, Senior Writer, U.S. News & World Report @StevenSternberg

BREAKOUT SESSIONS

Friday, Nov. 3, 2017 8:45 a.m.–10:00 a.m. THE U.S. NEWS RANKINGS: FUTURE ROLE OF THE REPUTATION SURVEY

CONGRESSIONAL A To both supporters and detractors, the annual physician survey administered by RTI International on behalf of U.S. News is a hallmark of the Best Hospitals rankings. In this session, Ben Harder, U.S. News’s Chief of Health Analysis, will address reputation’s current place in the methodology – and how its role might change as additional measures of quality become available. Participants will propose alternative paths U.S. News could take, such as reducing reputation’s weight in favor of measures from clinical registries or replacing reputation with a novel measure of research and innovation. Audience members will be invited to weigh in and propose quality measures that could replace reputation. Speakers: • Jeffrey P. Jacobs, M.D., Co-Director, Heart Institute; Chief, Division for Cardiovascular Surgery, Johns Hopkins All Children’s Heart Institute; Professor of Cardiac Surgery, Johns Hopkins University @AllChildrens • Elizabeth Mort, M.D., Senior Vice President, Quality and Safety; Chief Quality Officer, Massachusetts General Hospital @MassGeneralNews • Randall J. Olson, M.D., Chair, Department of Ophthalmology and Visual Sciences; Chief Executive Officer, John A. Moran Eye Center, University of Utah Health @UofUHealth Moderator: • Ben Harder, Managing Editor and Chief of Health Analysis, U.S. News & World Report @benharder INTEGRATIVE HEALTH AND VALUE-BASED CARE: ARE BETTER CARE AND BETTER HEALTH AT LOWER COSTS POSSIBLE?

CONGRESSIONAL B Integrative health models can shift care from a rescue operation to an approach that promotes prevention and a healthier lifestyle, to improve how well and long patients live. Panelists will discuss integrative practices that are enhancing health and reducing costs, showcase new efforts to train future practitioners as a team that looks at health holistically, and share new models and new approaches hospitals and healthcare systems are employing to help patients live the healthiest life possible. Speakers: • Gail C. Christopher, Founder, Ntianu Center for Healing and Nature; Former, Senior Advisor & Vice President, W. K. Kellogg Foundation @WK_Kellogg_Fdn • Howard J. Federoff, M.D., Ph.D., Vice Chancellor, Health Affairs; Chief Executive Officer, UC Irvine Health System @UCIrvineHealth 30

• George Isham, M.D., Senior Advisor, Health Partners @_HealthPartners • Mary Jo Kreitzer, Ph.D., Director, Center for Spirituality and Healing, University of Minnesota @UMNCSH Moderator: • Wayne B. Jonas, M.D., Executive Director, Samueli Integrative Health Programs, Samueli Foundation @Samueli_Inst Presented by: TAKING ACTION TO ADDRESS THE OPIOID CRISIS

MOUNT VERNON SQUARE A On an average day, 91 people die from an opioid-related overdose, according to CDC data. In the face of an alarming rise in painkiller use and abuse, healthcare providers, government officials, insurance companies, and others have made a commitment to addressing this growing epidemic. In April, the Department of Health and Human Services awarded $485 million to states to help them combat addiction, and a number of hospitals have instituted new training programs and stricter prescription guidelines to help curb overprescribing. This session will examine how providers and policymakers are responding to the persistent public health crisis and what promising approaches are emerging. Speakers: • Holly Boisen, RN-BSN, Systems Project Manager, Quality and Efficiency, Gunderson Health System @gundersenhealth • Keri Donaldson, M.D., Medical Director and Chief Executive Officer, Prescient Medicine @PresMedNews • Mark S. Rosenberg, DO, Chairman, Emergency Medicine, St. Joseph’s Healthcare System @drmrosen • Nora Volkow, M.D., Director, National Institute on Drug Abuse @NIDAnews Moderator: • Lev Facher, Washington Correspondent, STAT @levfacher Brought to you by: THE POWER OF PRECISION MEDICINE

MOUNT VERNON SQUARE B Personalized medicine has moved from theory into clinical practice. Labs can look at patients’ genes to determine who may be at higher risk for disease and tumors can be screened for known mutations enabling more effective use of drugs. Equally promising, some three-quarters of new cancer medicines being developed can potentially be used in personalized treatment. And applications of precision medicine are expanding into new areas like radiotherapy. Yet despite these advances, commitment to precision medicine as a strategic focus seems largely concentrated in academic

BREAKOUT SESSIONS

health systems. Our panel will assess where we are now with precision medicine and what the practical obstacles are to wider implementation in health systems. Speakers: • Eric Dishman, Director, All of Us Research Program, National Institutes of Health @ericdishman • Lynn G. Dressler, Dr.P.H., Director, Personalized Medicine and Pharmacogenomics, Mission Health @MissionHealthNC • Jonathan J. Keats, Ph.D., Director of Bioinformatics; Assistant Professor, Integrated Cancer Genomics Division, Translational Genomics Research Institute; Scientific Director, Judy and Bernard Briskin Center for Multiple Myeloma Research, City of Hope @cityofhope • Robert H. Vonderheide, M.D., D.Phil., Director, Abramson Cancer Center, Penn Medicine @PennMedicine Moderator: • Lindsay Cates, Associate Editor, U.S. News & World Report @usnews Brought to you by:

FLOOR PLAN

GRAND BALLROOM PRE-FUNCTION

CONGRESSIONAL FOYER

Congressional B Breakout Sessions

Grand Ballroom Central/South General Sessions

Congressional A Breakout Sessions

Grand Ballroom North Breakout Sessions

Clinitell

LeanTaaS

Optum

Cleveland Clinic

Medisas

Sodexo

Prescient Medicine

Shepley Bulfinch

Elsevier

Phunware, Inc.

U.S. News & World Report

Siemens Healthineers

VMware

Nemours

Lenovo Health

RL Solutions

City of Hope

Ernst & Young LLP

Signature Bundled Payments

Global Healthcare Alliance

11 &13

SODEXO IS PROUD TO SPONSOR THE U.S. NEWS HEALTHCARE OF TOMORROW SUMMIT

Sodexo is the leader in delivering integrated facilities management and foodservice operations in 80 countries and we are experts at improving individual, organizational and community performance.

www.sodexoUSA.com

NETWORKING EXHIBITS & SPONSORS

Amgen is one of the world’s leading biotechnology companies. Amgen is a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses.

At athenahealth®, we create award-winning electronic health record (EHR), revenue cycle, care coordination, and population health management services. We connect care across inpatient, outpatient, and ambulatory settings to help medical groups, hospitals, and health systems focus on delivering quality care. Partner with us. It’s time to unbreak healthcare.

Bayer HealthCare is one of the world’s leading, innovative companies in the healthcare and medical products industry, and combines the activities of the Animal Health, Consumer Care, Medical Care, and Pharmaceuticals divisions. As a specialty pharmaceutical company, Bayer HealthCare provides products for Cardiopulmonary, Hematology, Neurology, Oncology and Women’s Healthcare.

CannonDesign is a global design firm focused on helping healthcare organizations optimize their current states while driving business and care model innovation well into the future.

At Care Logistics we work with our hospital partners to implement breakthrough approaches to care coordination and throughput efficiency. The result: efficient, reliable and predictable operations that dramatically, improve productivity, quality, and experience, while creating capacity for growth. Our team operates with a single, purposeful goal: Customer First, Dramatic Results.

A internationally recognized leader in the research and treatment of cancer. As a designated comprehensive cancer center by NCI, U.S. News and World Report has named us one of the top cancer hospitals in America for more than a decade. We are founding members of the National Comprehensive Cancer Network. Booth #14

For visionary healthcare leadership and development, attend a transformational leadership program on the main campus and gain insight about how to inspire others to attain extraordinary results. Learn from our top leaders and global classmates. Network. Benchmark. Be invigorated through world class experiential learning. Learn more at clevelandclinic.org/exceed. Join our global community on social @CleClinicExecEd Booth #2

ClinIntell is a CDI data analytics and physician training software company that leverages proprietary predictive analytics to affect long-term change in physician documentation practices. Our innovative analytics avoids the pitfalls of benchmarking and measures and reports actual individual and group physician documentation performance vs. expected severity of their specific inpatient population. Booth #1

Dignity Health is a 22-state network of more than 9,000 physicians, 62,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved.

Elsevier, a global information analytics company, seamlessly delivers evidence-based content into the care process regardless of your infrastructure. Our solutions help ensure consistent delivery of high-quality and cost-effective care, improve the patient experience and optimize your IT investments. Booth #18

Epic’s integrated software spans enterprise clinical, access, revenue, and analytics functions with a single patientcentered database—and provides an open platform for building on this foundation. The system lets care providers connect directly with patients and other organizations for improved population health. Epic serves physician groups, integrated healthcare organizations, children’s hospitals, and academic facilities worldwide.

NETWORKING EXHIBITS & SPONSORS

The EY Global Health Advisory Practice helps our clients respond to our rapidly evolving health care system by delivering pragmatic population health, provider insights, analytics, and cybersecurity solutions that reduce risk and costs while improving healthcare outcomes. We deliver value with a deep and experienced team of industry-focused advisory professionals with deep sector knowledge and technical experience. Booth #21

EYP (eypae.com) delivers comprehensive high-performance building design, research, and consulting services to corporate, healthcare, higher education, government, science & technology, and energy clients. Our integrated team of architects, engineers, energy analysts, and interior designers work across 15 offices in the United States and Europe. EYP’s healthcare practice is among the largest in the nation and is recognized for leading-edge facilities that promote wellness, facilitate the delivery of care, and support familycentered medicine. Our firm has deep expertise in the design of healthcare facilities for children and an award-winning portfolio of innovative and artful environments for healing. Through collaboration and exploration of ideas, we are helping our clients address some of the most critical issues facing our nation.

Samueli Foundation strives to create societal value by investing innovative, entrepreneurial and sustainable ideas that; Promote scholastic, technical, and creative exploration and achievement, increase awareness of and access to integrative health, promote health and wellbeing for the whole person and whole communities and enhance the quality of life of the underserved.

For over 40 years, Herman Miller Healthcare has invested in a complete portfolio of solutions for the continuum of care. These solutions reflect our commitment to human-centered design. From clinical products to administrative systems, they complement one another to bring the best designs for human interaction to the healthcare enterprise.

HKS is a team of architects, planners, interior designers, researchers and other professionals working across industries and across the globe to create places that delight, heal and stimulate peak performance. A recognized leader in health design, HKS has completed 4,000 health projects representing 164,000 beds/446 million square feet.

Global Healthcare Alliance (GHA) has been a leader in value-based care models and care management for more than 30 years. GHA provides advisory and administrative services for healthcare organizations transitioning from fee-for-service to new fee-for-value reimbursement models. Serving more than 1000 healthcare providers and employer organizations, our programs deliver Quality, Care and Value. Together.

HOK has led the planning and design of academic and community healthcare facilities for more than 50 years. Our integrated healthcare teams bring an in-depth knowledge of market dynamics and a vision for high-quality facilities that support operational efficiency and patient safety. As thought leaders in healthcare service delivery, site and facility planning and design, we help clients advance the future of healthcare delivery.

Grand Rounds’ vision is to create a path to great health and health care, for everyone, everywhere. The company provides an employer-based platform that connects patients with care informed by the latest and best practices. Grand Rounds partners with leading medical institutions to expand these services to millions of patients.

Intel is a world leader in the design and manufacturing of essential products and technologies that power the cloud and an increasingly smart, connected world. Intel delivers computer, networking, and communications platforms. We are expanding the boundaries of technology through our relentless pursuit of Moore’s Law and computing breakthroughs that make amazing experiences possible.

Booth #15

NETWORKING EXHIBITS & SPONSORS

LeanTaaS uses lean principles and predictive analytics to mathematically match the demand for expensive, constrained healthcare resources— operating rooms, infusion chairs, imaging assets, etc—with supply. 14 out of the top 30 cancer hospitals in the nation rely on LeanTaaS’s iQueue cloud-based platform to increase patient access, decrease wait times, and reduce healthcare delivery costs. Booth #8

Lenovo Health enables “customized care anywhere” with world-class technologies that support the administration, clinical and remote care needs of healthcare organizations. Our portfolio of cloud, security and mobility solutions and accessories helps facilities to strengthen their IT infrastructure, empowers clinicians to improve outcomes and engages patients throughout their care journey. Booth #20

Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked as one of the nation’s top children’s hospitals in the U.S.News & World Report. It is the pediatric training ground for Northwestern University Feinberg School of Medicine. Last year, the hospital served more than 198,000 children from 50 states and 51 countries.

Medisas is a leading provider of cloud-based workflow and collaboration software for hospital handoffs. Designed by clinicians to save time and increase patient flow, the platform integrates with the EMR to replace the paper patient lists and text messages used to coordinate care today. Booth #9

Nemours combines innovative patient care, research, education, prevention and advocacy to care for children. With our two freestanding children’s hospitals, 60 primary, specialty and urgent care offices across six states, 15 affiliated community hospitals, telemedicine and digital health offerings, families, educators and health care professionals rely on Nemours’ pediatric expertise. We are connected by one purpose: Your child. Our promise. Booth #12

Optum is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 124,000 people collaborating worldwide, Optum combines technology, data and expertise to improve the delivery, quality and efficiency of health care. Booth #16

PA Consulting Group is the only consultancy with over 70 years’ experience across consulting, technology and innovation. We bring the experience and insight to challenge conventional thinking and we refuse to settle for the status quo. This is because, in everything we do, we don’t just believe in making a difference. We believe in making the difference. Visit http://www.paconsulting.com/insights/ reinventing-healthcare/.

Phunware’s Multiscreen as a Service (MaaS) platform gives healthcare facilities the mobile products, solutions, services and data they need to improve the patient experience, hospital operations and location infrastructure ROI. We’ve created category-defining mobile experiences for major US hospital systems by providing everything brands need to succeed on mobile. Booth #4

Premier Inc. (NASDAQ: PINC) is a leading healthcare improvement company, uniting an alliance of approximately 3,900 U.S. hospitals and health systems and approximately 150,000 other providers and organizations. With integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services, Premier enables better care and outcomes at a lower cost.

Prescient Medicine delivers lab testing with deeper predictive insights for doctors to make informed clinical decisions. Our services include advanced drug screening (ToxKit®); pharmacogenetic testing that also identifies risk for drug-drug interactions (LifeKit® Prescript); and validated genetic testing designed to predict individual risk of opioid addiction (LifeKit®Predict). Booth #3

NETWORKING EXHIBITS & SPONSORS

Quantros is a leading provider of performance analytics, safety risk management and quality management solutions, helping hospitals and health systems succeed in the shift to value-based healthcare. Healthcare purchasers also rely on Quantros to measure and compare hospital and physician quality, and to identify superior value for their healthcare expenditures.

Remedy Partners manages bundled payments programs for managed care, government and providers bearing risk. Remedy Partners is the largest awardee convener under the BPCI program, helping more than half the program participants successfully implement bundled payment models that have proven to improve patient care while reducing costs.

software for safer healthcare

Signature Medical Group (SMG) is an Awardee Convener in the CMS BPCI Initiative managing the largest orthopedic bundle program in the United States. SMG provides comprehensive episode management strategies and effective data analytic solutions to reduce costs. SMG improves outcomes for 2,000+ orthopedic physicians nationwide, collectively performing 50,000 episodes annually. Booth #7

Sodexo USA is an American business that is part of a global, Fortune 500 company with a presence in 80 countries, delivering more than 100 services across North America. Sodexo Healthcare in North America provides Quality of Life Services in Facilities Management, Environmental Services, Clinical Technology Management and Food & Nutrition at 1200 units in the United States and Canada. Booth #17

RL Solutions is a global company that designs comprehensive healthcare software for patient feedback, incident reporting & risk management, infection surveillance, claims management, peer review and root cause analysis. RL is proud to be the American Hospital Association’s Champion Sponsor for Quality. With over 1,800 clients—including healthcare networks, hospitals and long-term care facilities – we pride ourselves on creating and maintaining long-lasting relationships. Booth #6

Shepley Bulfinch is a national architecture firm known for design excellence and innovation. With offices in Boston, Houston, and Phoenix, the firm provides architecture, planning, and interior design solutions for leading institutions in academics and healthcare, as well as urban development and civic organizations. Shepley Bulfinch advances design by sparking a dialogue with clients who are leading change in the built environment. For more information, please visit www.shepleybulfinch.com. Booth #10

Booth Siemens Healthineers is committed to becoming the trusted partner of healthcare providers #19 worldwide, enabling them to improve patient outcomes while reducing costs. Driven by our legacy of engineering excellence and our pioneering approach, we are a global leader in medical imaging, laboratory diagnostics, clinical IT, and services. usa.siemens.com/Healthineers.

StrataJazz™ is a cloud-based financial planning and performance platform from Chicago-based Strata Decision Technology. In the same way that Intuit and Turbo Tax simplify personal finance, StrataJazz provides a single software platform that a hospital CFO can use for financial planning, budgeting, performance management, decision support and continuous improvement.

Tempus is a technology company transforming cancer care by allowing physicians to personalize treatment using big data and analytics. The company is building the world’s largest library of molecular and clinical data and an operating system to make that data accessible and useful to researchers, physicians and the patients they treat.

Texas Children’s Hospital is a not-for-profit healthcare organization committed to creating a healthier future for children and women throughout the global community by leading in patient care, education and research. Consistently ranked as the best children’s hospital in Texas, and among the top in the nation, Texas Children’s has garnered widespread recognition for its expertise and breakthroughs in pediatric and women’s health.

NETWORKING SECTION EXHIBITS TITLE & SPONSORS

UCLA Health includes four hospitals on two Southern California campuses: Ronald Reagan UCLA Medical Center; UCLA Medical Center, Santa Monica; UCLA Mattel Children’s Hospital; and Resnick Neuropsychiatric Hospital at UCLA. In addition, we offer primary and specialty services at more than 160 clinics, including five serving the entertainment industry exclusively.

UT Southwestern is one of the country’s leading academic medical centers—world-renowned for its research, widely respected for its teaching and training, and highly regarded for the quality of clinical care its faculty provides at UT Southwestern University Hospitals & Clinics and its affiliated hospitals.

Through a software-defined IT platform, VMware enables healthcare organizations to modernize and protect critical IT infrastructure. VMware also mobilizes providers with always-on access to patient information from the right device, for the right task, at the right time. From the data center to the point of care, VMware is helping to transform the cost, quality, and delivery of patient care. Booth #5

USDTL is a global leader in newborn toxicology, alcohol biomarkers and substance of abuse testing. We partner with healthcare providers to create a newborn testing program that addresses the impact of substance abuse within their communities. At the intersection of quality and innovation is where you will find USDTL.

Ranking hospitals for more than 25 years, U.S. News & World Report has helped guide millions of patients and families to high-quality hospital care when they need it most. Over the years, the company has expanded its healthcare products and guidance for consumers—from Best Health Plans and Best Diets to the U.S. News Doctor Finder (USNews.com/Doctors)—to developing new data products and solutions for hospital administrators, including U.S. News Hospital Data Insights (HDI.USNews.com) and the U.S. News Best Hospitals Dashboard (HospitalDashboard.USNews.com). Booth #11 & 13

DO YOU KNOW

THE COST? ...of a cup of coffee?

...of a total hip replacement?

3 Yep

7 Nope

StrataJazz® Cost Accounting is the answer. Doctors could tell you the cost of a cup of coffee, but they are flying blind when it comes to the cost of care...even though their decisions drive close to 80% of the over $3 trillion in annual U.S. healthcare spend. This has been largely due to the lack of accurate, accessible and actionable cost data – until now. Strata is #1 in KLAS as the Category Leader for Business Decision Support: StrataJazz is healthcare’s most trusted and advanced cost accounting solution, bringing you a single source of truth for cost and margins across episodes of care, service lines and patient populations. 1,000 Hospitals and 200 Healthcare Delivery Systems Use Strata: As the gold standard for cost accounting, our cloud-based financial analytics and performance platform leverages thousands of algorithms to help our customers identify and drive out waste, reduce variation and improve quality. Learn how we can help at stratadecision.com/cost

NOTES

ONSITE GUIDE SPONSOR:

Data-driven cancer treatment Tempus.com

Itâ&#x20AC;&#x2122;s time

to deliver on the promise of personalized medicine Tempus is building the worldâ&#x20AC;&#x2122;s largest library of molecular and clinical data with an operating system to deliver it into the hands of doctors and the patients they treat.

Sequencing

Analytics

Better Outcomes

NOTES

ONSITE GUIDE SPONSOR:

Is the opioid crisis straining your bottom line? Our advanced genetic testing can help stop addiction before it starts.

Rethink what lab testing can do. Prescient Medicine delivers powerful predictive insights that are helping organizations reduce operational costs, mitigate risk, and achieve better outcomes for everyone. Through our advanced laboratory testing solutions like LifeKit® Predict, LifeKit® Prescript, and ToxKit®—we offer a comprehensive approach to the opioid crisis that can lower institutional costs for opioid prescribing, dependency, and overdose. Visit us at Booth #3 to discover how to harness the predictive data that can help your organization prevent waste and improve patient care.

NOTES

ONSITE GUIDE SPONSOR:

NOTES

Motivated by a promise. A promise to care for kids as we would our own has led to truly innovative care. Nemours Children’s Health System is a national leader in pediatric health care with more than 75 primary and specialty care locations in six states. Anchored by Nemours/Alfred I. duPont Hospital for Children and Nemours Chidlren’s Hospital, we have a long history of innovation with breakthrough work continuing today.

In the 1960s, we introduced the Wilmington Brace, revolutionizing the treatment of scoliosis. More recently, we opened the Katzin Diagnostic and Research PET/MRI Center, giving physicians a detailed look at both the structure and function of a child’s brain — in real time — helping Nemours identify, treat and perform research on neurological and behavioral disorders. In between, we were a pioneer in the use of electronic health records with MyNemours. We launched KidsHealth.org, the world’s most-visited website devoted to children’s health, and we introduced CareConnect, an online video app that allows families and physicians to conveniently connect face-to-face on smart phones and computers. And soon we’ll unveil a digital portal to help families of kids with asthma manage their condition and get support and care between doctor visits. It’s all part of our promise.

HAVE OPTIONS

THAT GO BEYOND THE STANDARD

TREATMENTS FOR CANCER PATIENTS

We are the doctors of City of Hope, one of the world’s leading cancer research and treatment centers. We’ve been advancing science that saves lives from cancer for several generations now. Biotechnology developed at City of Hope has led to four of the top cancer-fighting drugs and many other innovations that are helping people overcome cancer as never before. Find out more at CityofHope.org

WELCOME TO THE 2017 HEALTHCARE OF TOMORROW CONFERENCE VISIT US IN THE EXHIBITION HALL.