Needs to

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What needs / wants touroperator? 1. good contract prices (mainly for group accommodation) the same price or lower than that competitive firms have, so that it can create tours, winning at the price on the market (advice: ask the touroperator with which hotels (incoming companies), e.g., it already works and what prices they have seasonal) 2. adequate rates the price should be lower than published to the touroperator had the opportunity to give to the travel agent commission in addition to it’s own profit; if the hotel, e.g., gives discount to direct client, the same discount it has to give from the contract price to the touroperator (advice: ask may be the touroperator makes reservation of your hotel through the international booking systems, why (maybe because of the price politic?)) 3. convenient booking conditions should be a convenient way of booking: contact person - email address, from which touroperator is responsible in less than 24 hours, or on-line booking. specifics of the Russian travel market is that a lot of tours booked at the last minute (advice: ask may be the touroperator not book you because you answer long) 4. clear system of payment payment may be made by credit card, bank transfer before or after the provision of services, by deposit (advice: discussed mutually acceptable method of payment in advance to avoid confusion after, maybe you will find alternative system of making payments) 5. flexibility - Russian tourist is not predictable, plus still possible refusals of visas, so a couple of days before the tour starts, and perhaps a few hours can change the number of tourists, the composition of the services provided, the time of service and etc.. So touroperators expect their Swedish partners will understand and be able to quickly and efficiently respond to changes - do not forget about the last minute tour which can be organize for tourists who have visas - Moscow and St. Petersburg touroperators work with travel agents throughout Russia, it is not only the different time zones, but also the various income from tourists, different ideas about leisure and different wishes (advice: ask touroperator to share experiences with you, whether such cases in their company) 6. advertisement support assistance in the organization of the overall advertising campaign in the Internet, the media, among travel agents (advice: it can be a free hotel room e.g., which will be raffled among the regular customers or present to travel agent for the largest volume of sales)

What need / want touroperator and touragent? 7. information support Information about hotels, ski resorts, destinations, new possibilities, etc., to this could be share with tourists in the sales offices, place in advertising, online, on web sites, etc. Send out newsletters


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