g
ul
•
M
le
n •
t o n R o ad s • C H 2 M H | Hamp ILL • BRE C Che • m e m r rry c o i a C l y R eal Es &T Be Lindsa t y a kae BB e t v e • r a • H rt L o I p r r ation • N o C a n • n r e c s h t LP i ide orfol r al Sou e k n l k o o f Bu m Wa r i • o t A N ter sin Ch • V i rg i n i a N a t u r a na sid of k LLP es l er c • c G i k a ub e t l a t B s n s n n M r I • e b arr nt tla Wa • Ba p e G A v u i ll, ot IT • ro dde o i E r n t A a inh . up M G V c • n I r n o nt • O rn io o . g l e b c d & r In ar Re Po Ch y s, i v e n n a rn io it pt z O
in
a) LLC • Cox Communicatio meric ns A ( • D CGM G M L P L K P ixo • • A . KRA C n H , P.C CM s e o l r o por • ug n a s a C he P e p t • si e Co • P ion & PC&A ni sG • n R a A a e l Gro i p • m m oo f S m u L u n p o oa dm • R tio eeler Interests • W C Ka h a W n r • e Ca em illco • an c pe ors s n i O x e r v & S e dy LL ra • Ad LC u S a L o In vag P er rg nk ns l, te a I a e F a v lli ,P ic n lB ls of l g o a C in e en n ti W g • io tS na • W at ta . N i lli ff t .C am ,P r s e
2014 HAMPTON ROADS
CORPORATE VOLUNTEER A PUBLICATION OF VOLUNTEER HAMPTON ROADS Su
nT r
CONNECT WITH US
us •
AA
B
cP D
hi
ol
lli
an
ps
k
www.volunteerhr.org
M
•
o ,R
Th
e
Br
ee
/volunteerhr
•
t
/volunteerhr
wn e
Ba
nk
•
Va Ba
lu
e
nk
•
N
•
H
erigroup Corporation • A • Am rv o n LLC Staf fing irst, nc. (ESI) • Farm Fre Allf ems, I s t h s • • F ood Av c Sy a alo oni & P ini ctr s k L in e , L i m it e d • M i l e r n s h e irg R a B a o ofin Ele rm ay • M rV g, I • ac te C PLC n y ewater Home F o u c n c. d wa . i m n • Tid g, L ans • In • m de LC any Mo De G e, un Ti mp • & E o n re A i I ar To tie CO n C rts ch rT de s,
la
be
I
HAMPTON ROADS
CORPORATE VOLUNTEER COUNCIL A LETTER FROM THE HRCVC PRESIDENT Doug Bitterman, CH2M Hill
ee r
volunt
22
ily fam
In 2014, we continued our programming of Global Youth VOLUNTEER Day, the Back 2 School program and Family VOLUNTEER Day; and 2014 we also added a couple of events that expanded our reach. In February we hosted Curbside Consulting, where the local nonprofit community had the opportunity to consult one-on-one with skills-based volunteers from HRCVC member companies to obtain expert advice in service areas such as accounting, marketing, and technology. And in May, a group of HRCVC volunteers helped to build a playground for a 6‑year-old girl with Acute Lymphoblastic Leukemia. All who were there had a lifechanging experience they will never forget. In 2014, the HRCVC member companies hosted
Back 2 School Program
school supply drives to donate filled backpacks to Tidewater Youth Services, H.E.R. Shelter and The Family Center of Hope. The HRCVC collected enough supplies to provide 237 backpacks to the benefitting organizations.
237
Value of volunteer time: $961.65 Value of donated school supplies: $23,850.50
Total impact in Hampton Roads:
$
$24,812.15
Congratulations to the honorees of the 2014 Corporate VOLUNTEER Excellence Awards for your incredible achievements! I can’t wait to see the great things “This program allows we will all do together for the civic minded corporate good of our community in partners to aid in 2015. creating a smart start for
area students.”
MICHELLE ELLIS YOUNG Farm Fresh Food & Pharmacy
863
e
It has been an honor to serve as the 2014 Hampton Roads Corporate VOLUNTEER Council (HRCVC) President, as this program continues to be a tremendous platform for corporate social responsibility and giving back to the community. The spirit, creativity, and dedication to volunteerism continually displayed by the many sa v e t he d y :: at HRCVC members are awe-inspiring! In our monthly meetings, we learn about the challenges and a d specific needs of the local non-profit community, share best practices for corporate volunteer programs, and work together to plan and implement a number of fantastic events. NOVEMBER
o So fam the in
cu
Curbside Consulting In February 2014, the HRCVC hosted the first annual Curbside Consulting program. Pro-bono volunteers from HRCVC companies donated their time and talents to consult with nonprofit organizations in need. 20 consultants donated 21 hours of service to nonprofits in the areas of accounting, design, fundraising, human hours resources, leadership, marketing, multimedia, public relations, strategy and technology.
21 Family VOLUNTEER Day On November 22, 2014, VOLUNTEER Hampton Roads will host the 16th Annual Family VOLUNTEER Day to celebrate the power of families who volunteer together. In 2013, this program provided food for clients of Barrett Haven, Inc., The Dwelling Place, the Foodbank of Southeastern Virginia, ForKids, Genieve Shelter, H.E.R. Shelter, Hope House Foundation, JudeoChristian Outreach Center, Our House Families, The Salvation Army, Seton Youth Shelters and Union Mission Ministries.
863 863 volunteers contributed 2,589 hours of their time on November 23, 2013.
Over 16,000 pounds of food were donated, sorted, packed and delivered to the benefitting organizations. Value of volunteer time: $55,326.93
$ “This is a unique opportunity for Norfolk Southern employees and family members to provide their time as an investment in our community and the people who live in it.”
$ $1,030.50 Total value of volunteer time.
“Curbside Consulting provided a unique opportunity for our behind-the-scenes operational staff to share their skill sets.” ALLIE WITTKAMP TowneBank
16,000
Value of donated food: $29,800.00
Total impact in Hampton Roads:
$85,126.93
Global Youth VOLUNTEER Day
STEPHEN YOUNG Norfolk Southern
DERRICK UDY Capital One
04.18.15
glo ba
y :: save the da
te da
“Early focus on the importance of giving back is an important step in creating stronger communities in the future.”
Global Youth VOLUNTEER Day is celebrated each year in over 100 countries with young citizens working together to address the world’s most critical issues and change their communities.
8,928 15 local nonprofit organizations attended the Volunteer Fair, providing volunteer opportunities for students under the age of 18.
15
75 middle and high school students participated in a Stop Hunger Now service project, completing 8,928 meal packets.
h volunte out er ly
CORPORATE SOCIAL RESPONSIBILITY CREATING A CULTURE OF GIVING
Over the past few decades, Corporate Social Responsibility (CSR) has extended beyond larger corporations. Now businesses both large and small are voluntarily making changes throughout their business models to encompass new cultures of volunteerism, philanthropy and environmental stewardship. How does this shift affect the bottom line? Numerous studies show that CSR increases a company’s financial value as well as has a positive impact on its reputation in the community. In addition, by developing a corporate culture with a CSR approach, companies are able to recruit and retain talented individuals that become part of an even stronger team. With company information a mouse click away, many businesses can attract new talent through promotion of their CSR platforms; however, recruiting isn’t enough. With the high cost of employee turnover and the transient nature of millennials, it is crucial to retain that talent through a good work environment and CSR practices. According to Volunteering – The Business Case: 66% of employees surveyed reported a greater commitment to their company; 69% showed “The best professionals in higher job satisfaction; 73% had increased motivation; and 74% of respondents agreed the world want to work in that they had more pride in the business that they worked for. 2 organizations in which they can thrive, and they want to work for companies that exhibit good corporate citizenship.” JIM COPELAND, JR. former CEO of Deloitte Touch Tohmatsu 1
In addition to recruitment and retention, CSR has also shown to have a positive impact – physically, emotionally, and professionally – on the individual employee. The 2010 Do Good Live Well study shows that 92% of people who volunteer through their workplace report higher rates of physical and emotional health. In the same study, 88% of employee volunteers report volunteering provides networking and career development opportunities. 3 Since 1998, VOLUNTEER Hampton Roads has been dedicated to organizing and hosting the Hampton Roads Corporate VOLUNTEER Council. This group of over 50 local businesses involved in CSR work together to create volunteer programs for our community as a group, while also sharing best practices in CSR to bring back to their respective businesses. If your business is interested in participating in the Hampton Roads Corporate VOLUNTEER Council, contact VOLUNTEER Hampton Roads at 757-624-2400.
4 |
CONNECT WITH US
/volunteerhr
/volunteerhr
www.volunteerhr.org
WHY MILLENNIALS MATTER It is estimated that by 2025, millennials (born 1982 – 2003) will become up to 75% of the workforce. 4 As they enter, the focus of their job search will be based more on community involvement than benefits provided by the company. Now is the time to shift a company culture to a Corporate Social Responsibility model.
More than 50% of millennials said that a company’s involvement in various causes influenced whether or not they accepted a job 5
97% of millennials prefer using their individual skills to help a cause 5
4 in 5 young adults are more likely to purchase from a company that supports a cause they care about 6
64% of millennials said they would rather make $40,000 a year at a job they love than $100,000 a year at a job they think is boring 4
To be competitive to recruit the best available students on-campus, we must not only articulate our career development programs but also articulate how we give back to the community. We have found the best available talent on-campus are those students who have been giving back to
MILLENNIALS OTHERS
the community for years. They value service as SERVICE RATE
Millennials lead every generation with a 43% service rate compared to 35% 7
1 2 3 4 5 6 7
much as they value career success – they want to work for organizations that are just as committed to giving back to the community as they are. – Jesse Morton, McPhillips, Roberts & Deans, PLC
Using Corporate Social Responsibility to Win the War for Talent, 2008 Volunteering – The Business Case: The Benefits of Corporate Volunteering Programmes in Education, Corporate Citizenship & City of London, 2010 Volunteering and Your Health: How Giving Back Benefits Everyone, United Healthcare, 2010 How Millennials Could Upend Wall Street and Corporate America, Governance Studies at Brookings, 2014 Millennial Impact Report, 2014 Corporate social responsibility is millennials’ new religion, ChicagoBusiness.com, 2014 America’s Civic Health Index, 2009
2014 HAMPTON ROADS CORPORATE VOLUNTEER REPORT | 5
CORPORATE VOLUNTEER EXCELLENCE AWARDS A PROGRAM OF VOLUNTEER HAMPTON ROADS
2014 CORPORATE VOLUNTEER LEADERSHIP AWARD Steve Fredrickson
Chairman, President and Chief Executive Officer | PRA Group Steve Fredrickson has been a leader in the financial services industry for more than 30 years, holding positions with both Continental Bank and Household Commercial Financial Services. In 1996, he and three colleagues from Household founded Portfolio Recovery Associates, now PRA Group, with a goal of creating a debt buyer whose collection operations were compliant, sophisticated, and highly efficient. Almost two decades later, Steve’s vision that started with four founders and three collectors has become a global enterprise. PRA Group provides debt sellers across North America and Europe with a professional and compliant partner as well as giving customers greater time and flexibility to repay their debts. The company has serviced nearly 44 million customer relationships in 16 countries, and employs more than 4,000 people globally, approximately 1,500 of which are located in Hampton Roads. Under Steve’s leadership, many of PRA Group’s employees in Hampton Roads are actively engaged in contributing to community outreach. This year, Steve chaired the United Way of South Hampton Roads annual campaign, helping raise $18.8 million. Steve is also an executive advisory council member of ODU’s College of Business and Public Administration, a trustee of the Eastern Virginia Medical School Foundation and a director of the St. Mary’s Home Foundation.
PAST CORPORATE VOLUNTEER LEADERSHIP AWARD HONOREES 2001 2002 2003 2004 2005 2006 2007 6 |
SCOTT RIGELL Freedom Automotive RON DENNIS Farm Fresh Food & Pharmacy LIN EARLY Bank of America FRANK BOWERS Cox Communications HANK LINGINFELTER Virginia Natural Gas TONY MITCHELL Booz Allen Hamilton ROBERT WELLS VIRTEXCO
CONNECT WITH US
/volunteerhr
2008 2009 2010 2011 2012 2013
/volunteerhr
STEPHEN EVANS KMPG LLP
JAMES CARLSON Amerigroup Corporation JOSEPH THOMAS GEICO MARTIN A. EINHORN Wall, Einhorn & Chernitzer, P.C.
CAROL ORMOND AAA Tidewater Virginia JON S. WHEELER Wheeler Real Estate Investment Trust
www.volunteerhr.org
Honorees GOOD CORPORATE NEIGHBOR SMALL BUSINESS AvalonBay Communities, Inc. Checkered Flag Volkswagen and Hyundai Reed & Associates Marketing, Inc.
SA
VE THE DAT
E
•
Co FOUNDERS INN & SPA
8:30 AM
rate VO
12.03.14
LUN T EE
R
Ex
cell
ence Awa
rd
VELOCITY AWARD Remedy Intelligent Staffing
WEDNESDAY
rpo
GOOD CORPORATE NEIGHBOR LARGE BUSINESS Capital One CMA CGM (America) LLC Wal-Mart
s
HRCVC MEMBER OF THE YEAR Farm Fresh Food & Pharmacy Michelle Ellis Young, Member Representative
KEYNOTE SPEAKER
Max Skolnik | Taproot Foundation Max Skolnik is a dedicated nonprofit and service advocate with nearly two decades of leadership experience in the field. After graduating from George Washington University with an MA in Latin American Studies, Max founded Kid Power in 2002. In his 10 years as the Executive Director, Kid Power operated high-quality academic, nutritional, and service-learning programs for thousands of young people throughout the District of Columbia.
Max has been active in the public policy arena as a neighborhood commissioner, political candidate, and member of numerous boards and task forces. Currently, Max is the DC Director for the Taproot Foundation, a national organization leading, mobilizing and engaging professionals in pro bono service to drive social change. He resides in DC with his wife Erica and their son Julian.
SPONSORS Leadership
Community
Service • • • • • • • • • •
AvalonBay Communities, Inc. Bank of America Cox Communications EVMS Farm Fresh Food & Pharmacy GEICO Old Point National Bank ValueOptions® Vandeventer Black LLP Wilbanks Smith & Thomas Asset Management, LLC
2014 HAMPTON ROADS CORPORATE VOLUNTEER REPORT | 7
DEVELOPING THE CULTURE OF CARING HARBOR GROUP INTERNATIONAL A NEED FOR CHANGE
CHANGING THE WORLD
In December of 2011, Harbor Group International sponsored and attended its first ever Corporate VOLUNTEER Excellence Awards, hosted by VOLUNTEER Hampton Roads. At the event, they were captivated by the giving spirit of the businesses being honored for their work in corporate social responsibility. Following the event, Harbor Group reached out to VOLUNTEER Hampton Roads to learn how to develop a program for their local, national and international offices.
Since the implementation of the Harbor Group International CSR plan and Harbor Group Cares committee in 2013, Harbor Group International has: • Increased employee volunteer hours companywide by 430% • Provided nonprofit organizations with in-kind use of space at Harbor Group properties for meetings and events • Rallied employees through donation drives to: contribute tens of thousands of items including clothing, used books, medical supplies, electronics, pet food and school supplies and contribute over $14,500 of monetary donations throughout the United States • Received the Velocity Award at the 2013 Corporate VOLUNTEER Excellence Awards • Increased and focused charitable contributions based on newly formed pillars of giving
BUILDING THE PLAN In 2013, Harbor Group International contracted VOLUNTEER Hampton Roads to create a Corporate Social Responsibility (CSR) plan that: • Constructed cohesive pillars that aligned with Harbor Group’s values and business focus • Developed human resource policies and procedures such as a volunteer paid time off policy to allow employees one day a year to spend giving back to the community • Created an executable action plan for the Harbor Group Cares committee to roll out the new program company-wide • Developed forms and templates for EVP policy, procedure, recognition, tracking and reporting
“The volunteer activities completed in the past two years have shifted the culture of our corporate office at Harbor Group. With the implementation of HG Cares, our team bond has strengthened by having the opportunity to give back to the community through volunteerism, together.” ROBERT FRIEDMAN Harbor Group International, LLC
Contact VOLUNTEER Hampton Roads to learn more about how to develop a culture of caring within your business. 757-624-2400
Become a Member of the •
Monthly breakfast meetings with community service presentations, trainings and peer networking opportunities
•
Monthly e-newsletter with information about best practices and trends in corporate social responsibility
•
Reduced rates for trainings, forums and annual events provided by VOLUNTEER Hampton Roads
•
Recognition in the Annual Report, Corporate Report and Nonprofit Resource Directory
•
Opportunities to partner with other socially responsible businesses
•
Skills-based volunteer matching and board placement assistance
•
Community service projects to engage employees in service
•
Web portals to organize corporate service projects
JOIN US! THIRD WEDNESDAY OF EVERY MONTH 8:30 AM - 9:30 AM VOLUNTEER Hampton Roads 400 W Olney Road, Norfolk
For more information on becoming a member of the HRCVC, visit www.volunteerhr.org/HRCVC or call 757-624-2400.
“Inside Business has become the publication of choice for both business news and business-to-business advertising.” Cathy Coleman Past President and CEO, Downtown Norfolk Council, Norfolk, VA
Inside Business The Hampton Roads Business Journal
When one of the region’s top economic development organizations wants to ensure that its message hits the mark, it leverages the power of Inside Business. Inside Business is a must-read for local decision makers and the most efficient way to reach your audience. We can make your business grow. Call now and put the power of print and a full suite of marketing solutions to work for you. This is smart media. Contact your Pilot Media representative or call 757-222-3165 2014 HAMPTON ROADS CORPORATE VOLUNTEER REPORT | 9 PRINT
DIGITAL
DIRECT MARKETING
If values aren’t shared, they aren’t lived. For more than 140 years, BB&T has never taken a relationship for granted. We set out to earn your business each and every day. Our strong value system helps us determine what is right and reasonable. And to remain focused on doing what’s in the best interests of the clients and communities we serve. Discover the value a values-driven bank can offer you. Talk to us today. BBT.com
Proud sponsor of the Corporate VOLUNTEER Excellence Awards
www.capitalone.com/investingforgood B A N K I N G
.
I N S U R A N C E
.
I N V E S T M E N T S
Member FDIC. Only deposit products are FDIC insured. © 2014, Branch Banking and Trust Company. All rights reserved.
Congratulations to Steve Fredrickson of PRA Group, 2014 Corporate VOLUNTEER Leadership Award winner. Thank you for making a difference in Hampton Roads.
© 2014 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Printed in the U.S.A. The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG International.
Celebrating All Employees Who
➜ pragroup.com
PRA_CVEA_qtrpgad.indd 3
10/10/14 3:31 PM
SunTrust proudly supports FAMILY WEALTH ADVISORS
CHARLOTTESVILLE
RICHMOND
VOLUNTEER Hampton Roads.
HAMPTON ROADS
signatureus.com
141016_Sig_Ad_2.indd 1
SunTrust Bank, Member FDIC. ©2014 SunTrust Banks, Inc. SunTrust is a federally registered service mark of SunTrust Banks, Inc.
10/17/14 12:32 PM
What’s as important as building a strong case?
BUILDING A STRONG COMMUNITY
Williams Mullen is proud to support VOLUNTEER Hampton Roads and salute the 2014 Corporate VOLUNTEER Leadership Award Honoree, Steve Fredrickson, PRA Group, and the Corporate Excellence Awards Honorees.
SAVE THE DATE THURSDAY, JANUARY 29, 2015 4:30 P.M. TCC ROPER PERFORMING ARTS CENTER
ACADEMY FORUM:
UNCHARITABLE
Academy for Nonprofit Excellence will host celebrated nonprofit activist and fundraiser, Dan Pallotta. williamsmullen.com | dc | nc | va
Ticket information can be found at www.tccropercenter.org
CBRE CARES
Leadership Sponsor and Proud Supporter of the 2014 Corporate VOLUNTEER Excellence Awards As the world’s largest commercial real estate services firm, CBRE plays an important role, not only within our industry but also in the communities in which our employees live. CBRE Cares is implemented on a local and regional level as a contribution of both time and money.
CBRE|Hampton Roads applauds all of its employees who are dedicated to bettering the communities where they live and work. Our companies continue to build on that compassion for the good of those in need.
Hampton Roads building on compassion
building on c o m p::awww.cbre.com/norfolk ssion 150 W. Main Street, Suite 1100 :: Norfolk, VA 23510 :: 757.490.3300