Waikato Business News Mar/Apr 2015 by Waikato Business News

Business News www.wbn.co.nz

March/April 2015 Volume 23: issue 3

WEL Energy Trust puts business in spotlight WEL Energy Trust has set aside $400,000 annually to support projects that specifically improve business and economic development opportunities in Waikato.

he new allocation aimed at not-for-profits will start flowing out this year as part of the Trust’s wider community support grants scheme. If formally approved by Trustees, it will make up around 15 percent of the $2.65 million the Trust will distribute to the wider community in 2015-16. Since it was formed in 1993 WEL Energy Trust has invested nearly $60 million in community and energy efficiency grants. It has also supported WEL Networks to return more

than $240 million to customers through electricity bill discounts. Trust chair Mark Ingle said the new business-focused initiative came out of a full strategic review of the Trust’s activities that followed Trustee elections in 2014. The election resulted in a clean sweep for Ingle’s Power On team and its aim of ‘making Waikato an outstanding place to live, study, visit, work and invest’. “The Trust did some research about six years ago and the notion of us investing in economic development

Mark Ingle

Raewyn Jones

opportunities has gained traction since. This new initiative is about promoting business vitality by attracting, training and retaining skilled staff, or improving specific economic opportunities in the region,” he said. “Successful businesses provide the income, employment and economic support a sustainable, vibrant community

needs so this is about social as much as economic wellbeing.” Social wellbeing The Trust believes most applications for funding will come from not-for-profit organisations or for projects that will help drive the value of doing business in, or working in, Waikato “For example, we’re

Transport Trailers celebrates 60 years

An important part of the Transport & General Engineering Company Limited 60 years’ celebration will be the breathtaking 100 truck Transport Trailer Show and Shine convoy on Saturday, April 18, from Arthur Porter Drive, off Te Kowhai Road in Te Rapa, on to the Event Centre at Claudelands. Certainly worth placing at the top of your ‘not to be missed’ watch list. See special feature on pages 25 to 28

likely to see projects which create or attract sustainable business activity and that in doing so, promote quality jobs or lift educational opportunities,” said Mark. “There will need to be a clear economic benefit to the business vitality of Waikato, but it may be an indirect benefit. It could involve building governance or leadership capacity within a sector or helping a business to be more efficient. For example, a project that creates opportunity in the tourism sector may well fit the bill.” It was not unusual for community trusts to take economic benefit into consideration when assessing applications, he said. “This is taking it one step further; it’s about recognising that a sustainable business and economic environment has significant social benefits for the wider community and putting a formal mechanism in place to help support that.” Support from business Mark said the new funding programme was established following general discussions with various business leaders and was supported by the appointment of Raewyn Jones in August last year as the Trust’s manager. Raewyn has a strong business background and was previously chief executive of the Cambridge Chamber of Commerce. The Trust would be seeking to engage further with business-focused groups so they clearly understood and supported the purpose of the fund, he said. The Trust was also “mindful” of the contribution business customers made to the success of WEL Networks. The business sector, represented by WEL Networks Ltd business customers, is a legitimate income beneficiary as defined by the Trust Deed of the WEL Energy Trust, he said. Continued on page 3

INSIDE Your chance to say it with diamonds Page 2

IT specialists Pages 7 – 10

PwC Advisory and deals Page 13

The perils of social media Page 15

Features: Remarkable Women Pages 16 – 21

Catering Pages 22 – 23

Taxation and the law Page 24

On the scene with Montana Page 32

Scan to Learn More

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WAIKATO BUSINESS NEWS

March/April 2015

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ouch base with Michael Platje, (pictured) manufacturing jeweller at Precious Metals and Diamonds (029 274 3333) before he and daughter Alicia take flight on their diamond buying expedition to Antwerp, the “diamond capital of the World” and be right at the cutting edge of the diamond you desire. Already Michael has orders from clients for legacy diamonds which clients will purchase for family. Others have placed orders for what Michael terms as heirloom diamonds and of course he has orders for engagement ring diamonds. “These are stones which we buy, in discussion with the client,” said Michael. “We are always contactable by text or email. We can send photographs of potential stones we select for individual clients, discuss value and if all is okay, purchase them and ship them home. “On return the client and I can sit down and discuss design. Then I set to and make up the exquisite piece,” he said. “The diamonds return to New Zealand under special security for the safety of the stones and, of course, Alicia and I. “We are offering interest free finance for 12 months

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from the date of purchase which may assist clients if necessary,” said Michael. He is already on a mission with a two carat diamond to source on the trip…and that’s a big one. Michael and Alicia depart

mid-April but they are on email so if you suddenly decide “A diamond is a girl’s best friend” and have a desire to impress with a unique stone of your own… Email: Michael@preciousmetals.co.nz Or : Alicia@preciousmetals. co.nz You can keep in contact right through their journey and make sure you get the beautiful, unique, precious stone of your dreams.

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WAIKATO BUSINESS NEWS

March/April 2015

Cambridge has its first new GP practice in almost 30 years The new practice, Cambridge Family Health, aims to be a breath of fresh air combining state-of-theart medicine with oldfashioned values in custom-designed, familyfriendly premises.

t will be owned and operated by two female GPs, Doctors Lorraine Brooking and Prabani Wood. The doors opened to patients at 2 Oliver Street oppo-

site Mitre10 on March 16. Dr Lorraine Brooking, who trained at Otago Medical School and has an extensive background in research and innovation said: “We are combining the best of

modern technology, design and research with our core value of individually-focused patient care to provide healthcare excellence.” Her colleague, Dr Prabani Wood, who trained at Oxford University said: “Lorraine and I are looking forward to providing a new and exciting opportunity in healthcare for the people of Cambridge.” Lorraine comes from a small coastal town near Gisborne, she has two daughters and moved to Cambridge to provide better

Current account deficit reflects growth economy New Zealand’s seasonally adjusted current account balance was a deficit of $2.6 billion in the December 2014 quarter, according to Statistics New Zealand. This compares with a deficit of $2.4 billion in the September 2014 quarter. The larger deficit in the latest quarter is due to overseas companies earning more from their investments in New Zealand. Companies tend to earn higher profits when the economy is growing. If nothing else changes, an increase in profits earned by foreign-owned companies in New Zealand will increase our current account deficit. “Most of this quarter’s increase in profits earned by foreign-owned companies in

New Zealand was reinvested back into the company,” international statistics manager Jason Attewell said. “In addition, companies were able to pay more dividends to their overseas portfolio shareholders this quarter,

reflecting recent growth in the New Zealand economy.” This activity resulted in an increased income deficit, which was partly offset by increased spending by overseas visitors to New Zealand during the quarter.

opportunities for her children. Prabani and her husband, Andrew, immigrated to New Zealand from the UK in May 2005. Their two young children were both born in New Zealand and since 2012, they have been proud to call Waikato home. Lorraine and Prabani worked with each other at two practices in Waikato before deciding to establish their own practice together. Between them they have a wide array of experience and skills and they are thrilled at the prospect of being able to serve their community with their brand of patient-centred care. Supporting them in this venture is a team of like-minded, friendly, professional staff. Family Health offers both booked and emergency appointments. To make an appointment phone 07 827 4234 Visit our website www.cambridgefamilyhealth.co.nz for more information Facebook cambridgefamilyhealth

The New GPs, Doctors Prabani Wood (left) and Lorraine Brooking

WEL Energy Trust puts business in spotlight From page 1 “Both business customers and community customers receive WEL Networks rebates. But historically, the Trust has not considered regional business development when it comes to the general grants. We have the ability to make a difference in this area

in a way that also contributes to the wider community so we’re keen to do that.” Mark said business grant applications would be assessed as stringently as other community-focused grants. Priority will be given to organisations or projects that are likely to have high reach or impact,

offer a multiplier effect through collaboration, are likely to lead to transformative change and are from organisations without significant independent fundraising abilities. Applicants will only be able to apply online with applications assessed three times a year. The first round will

close in June 2015 with money flowing into the business community by September. The application form will be online at www.welenergytrust.co.nz from April. “Because this is a new area for the Trust, we are encouraging all potential applicants to contact us and discuss any

application first. The application process is not onerous but we don’t want to waste their time, or ours.” Earlier this month, WEL Energy Trust announced that $400,000 has been ring-fenced for a new quick response scheme to support smaller community projects.

Introducing your local ANZ Deal Team Dave Barnett Trade Specialist david.barnett@anz.com T. 07 837 8767 M. 021 310 481

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You may know ANZ is the market leader for access to specialist expertise, but did you know those specialists are located right here in the Waikato? Our commitment to giving you more means we have local specialists, on the ground, ready to share our knowledge, insights and connections to help your business grow. So when you’re planning your next business deal, be sure to give us a call.

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WAIKATO BUSINESS NEWS

March/April 2015

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ES Connect has been launched this year to include entrepreneurial Years 12 and 13 students not participating in the programme through school. The launch follows a stellar year for the business programme in the region with Waikato Diocesan School for Girls team Just Kidding Babysitting bringing home the 2014 Supreme National YES Award and being named the Lion Foundation Young Enterprise Company of the Year. The experiential and entrepreneurial business competition has traditionally been school-centred, with students unable to participate

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if their school does not offer the programme. YES Connect gives students the chance to participate independently, offering mentoring support and assistance with pitch delivery outside school. A teacher will merely be required to register the student at the beginning of the competition running from February to October. he Lion Foundation Young Enterprise Scheme Waikato-King Country co-ordinator Mary Jensen is now on the hunt for Waikato business mentors to support YES Faction by meeting with students at set times on a voluntary basis.

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YES, delivered in the region by the Smart Waikato Trust, will also work with SODA Inc. to assist students with delivering a business pitch in a Dragon’s Den environment. “YES Connect is all about encompassing the true spirit of entrepreneurship. It’s important to us to offer the programme to all students and we are looking forward to seeing the talent that comes out of the woodwork as a result,” Mary said. The Lion Foundation YES involves students setting up and running a real business, creating, promoting and selling a product or service, conducting market research, planning, budgeting, taking and managing risk and turning problems into challenges. “Students taking part are challenged to improve their communications skills, show initiative and persistence and are innovative and strategic.” About 250 Waikato-King Country students have already signed up. An information Day held in early March at the Wintec Atrium gave Students a clear idea about YES while taking part in brainstorming and speed coaching. YES events are held at Wintec, a key sponsor of the initiative in the region. For more information contact mary@smartwaikato.co.nz or go to http://www.smartwaikato.co.nz/page/11-yes or http:// www.youngenterprise.org.nz/ enterprise-programmes/lionfoundation-young-enterprisescheme-year-12-13

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WAIKATO BUSINESS NEWS

March/April 2015

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WAIKATO BUSINESS NEWS

March/April 2015

Partnership pays off New Hillary Scholars with wool contract The New Zealand Merino Company (NZM) and Landcorp New Zealand have secured an exclusive deal with Danish footwear firm Glerups to use New Zealand strong wool in its products.

he two-year deal will see a total of more than 90 tonnes of strong wool, farmed on Landcorp New Zealand properties as Pamu wool, exported to Denmark for production of Glerups indoor shoes. A further 90 tonnes of New Zealand finer mid-micron wool will also be shipped to Denmark

as part of the deal. Glerups indoor shoes are 100 percent pure and natural wool, sold throughout Denmark and exported to retailers in 20 countries. The shoes, renowned for comfort, warmth and durability, are popular in European markets with colder climates. Gretchen Foster, NZM marketing manager, said the deal

showed there were global niche market opportunities for quality New Zealand wool in high-value products. The key was differentiating New Zealand strong wool in the global marketplace. “We know from our experience with fine wool that certain brands place huge value in product sourced from New Zealand farms. But we can’t be complacent in thinking that the New Zealand story alone will bring these deals in; we need to overlay this with benefits like accredited standards on farm, performance and eco validation and creative Continued on page 11

Health & Safety Reform Are you managing your Drug & Alcohol risks?

The Health and Safety Reform Bill is scheduled to take effect this year. Directors and those in governance roles will have a due diligence duty to proactively manage Health & Safety.

Sixteen Hamilton students are among the recipients of this year’s Sir Edmund Hillary Scholarship. The University of Waikato has awarded scholarships to more than 40 students who have been recognised as being academic high achievers and who also excel in either sport or in the creative and performing arts. Among the scholarship recipients are former Hamilton Girls’ High School students Georgia Allen (rowing) and Tessa Leong (football), former Hamilton Boys’ High School students Codi Merito (BMX) and Aidan Sarikaya (hockey), former Hillcrest High School student Quin Leong (dance), former St Paul’s Collegiate student John Penyas (football/futsal), former St John’s

College student Hamish Sheridan (basketball), former Waikato Diocesan School for Girls student Natalie Trow (graphic design) and current University of Waikato students Eliza Boom (voice), Camille Buscomb (athletics track/ road), Natasha FitzSimons (hockey), Alice Kennedy (theatre studies), Oliver LeydonDavis (badminton), Gwen Lyon (music (singing), dance, theatre), Miriam Mooney (theatre) and Madison Nonoa-Horsefield (music – classical singing). The Sir Edmund Hillary Scholarship, offered since 2005, provides recipients with full course fees while studying at Waikato, comprehensive support for their academic, sporting and/or arts activities and additional support in leadership and personal development.

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Waikato Branch – Upcoming events/courses The Institute of Directors in New Zealand (IoD) promotes excellence in corporate governance, represents directors’ interests and facilitates their professional development through education and training.

8 April

New Member Lunch function (Invitation Only) 12.00pm, Radio Sport Lounge, Waikato Stadium

23 April

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Topic: "Developments in the New Zealand and global economies" 12.00pm, Bronze Lounge, Waikato Stadium Waikato branch is kindly sponsored by:

To register, please contact: Megan Beveridge, Branch Manager Waikato.branch@iod.org.nz, 021 358772 or www.iod.org.nz

it business solutions = Smarter business

WAIKATO BUSINESS NEWS

March/April 2015

Tech Talk

Computing everywhere By kristy DarByshire CodeBlue Business Analyst Phone: 021 810 949 Email: Kristy.Darbyshire@codeblue.co.nz

One of the biggest trends in IT for companies in 2015 is getting staff mobilised, supporting your workers to work anywhere, anytime on any device. This raises management challenges for companies as they lose control of data and endpoint devices. Companies should re-evaluate their working policies in order to reap the

benefits of a mobilised workforce. as Gen Y are moving through the workforce they are demanding to have business devices that allow them to combine business and personal personas. as people get busier, work life balance becomes important and having a mobilised workforce becomes a “must have” rather than a “nice to have.” Flexible working - having the ability to keep in touch with the office via mobile devices at home or on the go, at any time of the day – obviously has a few downsides. But most employees, it seems, are willing to embrace it in return for benefits such as the ability to juggle personal commitments such as taking kids to school or going to the gym. ‘Choice in where, when and how we work makes a huge difference to overall happiness; it reduces stress and frees employees up to manage their work / life balance.” Many companies are now seeing the advantages of supporting employees to work in multiple work locations. CodeBlue consultants can help you understand how best to mobilise your workforce, making sure you are not at risk of data loss. CodeBlue are using airwatch to manage our client’s devices, this technology helps give you the

controls you need to choose which business information is made available and the security that is put around it. if something untoward happens to the device (i.e. it’s lost or stolen) you have the tools to safely remotely wipe a device or remove corporate data and applications. airwatch can support you to let your Gen Y’s BYoD (bring your own device) and lock down the company applications on that device separating personal and business applications, giving you the ability to restore a employees device back to just having personal information when they move on. there are lots of gains from a mobilized team let us help you discover them for your business.

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WAIKATO BUSINESS NEWS

it business solutions = Smarter business

March/April 2015

Burton and Associates thrives in strong IT recruitment market February has proved to be an extremely busy month for Burton and Associates, a newly launched IT specialist recruitment organisation.

hil Burton launched the company in mid-January with the key points of difference being their IT industry experience and the fact that they are locally owned and operated. Phil explained that the response to the recent article and advertising in Waikato Business News was extremely positive and definitely contributed to the strong candidate and client activity right throughout February. “The market is certainly very active at the moment, with many inquiries from candidates and clients,” said Phil. “There doesn’t appear to be stronger demand in one sector of the market with demand for infrastructure support and development oriented resources both on the rise. “If anything, right now, it is probably a candidates’ market, with candidates sometimes finding themselves with multiple opportunities,” he said. “In this situation clients need to move quickly to get the best. “That doesn’t always happen, which can be frustrating for candidates who quickly move to an alternative opportunity – and this ultimately leads to frustration and disappointment for clients.

“This isn’t always the case of course, but there has certainly been evidence of this in February,” reports Phil. “The need to move quickly does not however, necessarily need to involve a compromise on a thorough process and we have certainly been able to help clients with this. “Structured interviews (even if they are in an informal setting) are most important, as is the need to be clear about what skills, experience and attributes are sought. “Equally important is the need to be prepared to move quickly, one way or the other. “If the boxes are all ticked, make the next step, if not, let the candidate know and move on. “In more than one instance in February we were able to assist clients move quickly by providing a thorough screening process (meaning that only suitable candidates are presented), and then by conducting reference checks and criminal history checks on behalf of the clients – making the process quick and painless,” he said. Most activity has been in the permanent placement market but there has also been some strong

expect demand for IT professionals to slow in March or April at least and quite possibly growth in demand could continue for the rest of the year. His observation is that, at the moment the demand doesn’t appear to have significantly pushed up salaries and contractor rates but, given the laws of supply and demand, this is inevitable if the current trend continues. For candidates, the best way to capitalise on the current levels of demand is to be well prepared for the whole process and Phil has provided help for this in blogs on Burton and Associates’

Chamber survey Phil Burton demand from clients for contract assignments. In the contract situations there is, typically, a need to move even more quickly and Phil has found that in such situations clients are much more likely to be decisive . Through his involvement with the Waikato Branch of the Institute of Information Technology Professionals (IITP), Phil has seen a number of university and Wintec graduates and students seeking placement work.

Such opportunities have traditionally been hard to find but many organisations are taking an interest with a number talking to him about setting up graduate programmes and relationships with tertiary education providers. The IITP appears to be very active and effective and Phil recommends membership to candidates and managers. For more information, go to http://iitp.nz/ Given the state of the national and local economies, Phil doesn’t

A recent Chamber of Commerce survey of business confidence in the Northern region tells a story of maintained confidence for business and a positive outlook for the next three months. The general outlook for New Zealand was down slightly on the last quarter but holding at a high level by historical standards. Chamber chief executive William Durning suggested this could reflect sentiment created from lower than expected dairy payouts but noted that this may be offset by the lower food and fuel prices New Zealand was experiencing at the moment. Of concern for any economy must be the fact that 34

IT RECRUITMENT SPECIALISTS

IT Industry Experience Locally Owned Local Knowledge National Reach

website, www.burtonandassociates.co.nz. For clients, Phil advises that being decisive and prepared to move quickly with a thorough process will be absolutely critical in securing the best candidates. The recruitment process can be as simple and quick or complicated and slow as you want it to be and Phil believes that Burton and Associates is well positioned to help both clients and candidates in this strong market. For further information, contact Phil Burton at Burton and Associates Ltd.

p. 07 827 8982 m. 021 888 048 phil@burtonandassociates.co.nz www.burtonandassociates.co.nz

percent of respondents to the survey suggested they were having difficulty finding the right people with the right skills – a constant for any growing economy. The survey also reflected strong employment intentions and hours to be worked. Other survey results: • 18 percent of employers expect full-time employee numbers to be up • 44 percent expect to work longer hours to meet rising demand • Selling prices expected to increase • Profitability is expected to increase • National and export intentions are down slightly.

it business solutions = Smarter business

WAIKATO BUSINESS NEWS

March/April 2015

Registering Multiple Domains Do you need to register multiple domain names to protect your brand? Andrew Johnson, managing director of IT Partners, says there’s no need.

ack in the dim and distant past of circa 2003, it was common to register multiple variants of your domain name. This would often be done for both format and typo-related reasons (bobs-burgers.co.nz, bobsburgers.co.nz, bobsburger. co.nz) and to secure the popular country top level domains (bobsburgers.com, bobsburgers.org, bobsburgers.net).

In other words, the focus was on what the potential customer might type into their browser, and to try to ensure that no matter what variant they typed in, they’d end up at your company page. Promoting your name Of course, this is problematic for many reasons. The most obvious reason is answering the question “where does one stop?”

Is it practical to attempt to capture every possible typo? Of course not, the variants back then were almost endless, and now that “arbitrary” top level domains (TLDs) are available (.kiwi, .geek, .nz, .elephantintheroom, etc.) keeping up is impossible, or at least a serious waste of money and administrative resources. A less obvious reason is that almost nobody types a domain into a browser any more. If people have no knowledge of your company, they find you by searching for what you do, and/or where you are (Google “Burgers in Hamilton, New Zealand”), and, if they do know you and are looking for

your website or contact details, they just search for you (Google “Bobs Burgers Hamilton”). Because of this, it seems sensible practice to simply register and promote a single domain name. This will save a lot of money, and remove the administrative overhead of managing multiple domains. If your marketing department promotes you correctly, people will have no trouble finding you. Protecting your brand As for brand protection, as stated above, given an infinite pool of domain variants coming online, protecting your brand is going to be less and less something you should attempt to do

by registering variant domains, and more and more something your lawyers will take care of by demonstrating your good faith and the would-be impersonator’s bad faith. In other words, it’s a legal issue, not a technical one. There are always legitimate reasons to have multiple domains (launching in different countries and wanting to project a “local” image, brand-based domains, different divisions, etc.) but sheer fear of someone typing in the wrong domain, or someone looking to steal your brand shouldn’t really be one of them. Key points You do not need to register

multiple domain names to protect your business or brand.The main remedy for domain name disputes is the Domain Name Dispute Resolution Services (www.dnc.org.nz). To protect your business or brand, a cheaper alternative is to register your company name or domain name as a trademark. IT Partners are an experienced team of professionals providing IT support to businesses in Hamilton and throughout Waikato. We make it our priority to understand our clients’ business first and then fit technology, solutions and services around their needs to deliver successful outcomes.

IT PARTNERS SPECIALISE IN SOLVING IT COMPLEXITIES. WE’RE EXPERTS IN CREATING IT SOLUTIONS DESIGNED SPECIFICALLY FOR THE SUCCESS OF YOUR BUSINESS.

Solving IT Complexity Our team has delivered – and continues to deliver – exceptional IT support. From strategic planning to disaster recovery, network solutions to cloud services and telecommunications, at IT Partners our depth of experience benefits your company, and, perhaps more importantly, it benefits your clients. In partnership with you, we will bring technology together and develop a strategy in a language you can relate to. So let’s get talking ...

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WAIKATO BUSINESS NEWS

it business solutions = Smarter business

March/April 2015

B2B Solutions – a caring IT company B2B Solutions Ltd has taken the traditional IT services and modelled a business based on total customer care. And company CEO Brent Rouse explains: “IT services are integrated and entrenched into our everyday lives so here at B2B, we understand that customers need an IT company that takes care of absolutely everything. Hardware, software, security, communication and the various associated services required to maintain it all. “The measure of a great IT company is that you have minimal problems and you rarely ever need to see them,” he said. “With more than a decade of experience in the industry, we have a fantastic team with your best interests at heart.” B2B provides all the traditional IT services plus a range of other specialised services. “We are an Internet Service Provider and offer commercial grade uncapped data plans,” said Brent. “We are also a Telco and offer fantastic telephony options along with some of the cheapest land-based call rates available. B2B also specialises in network security solutions. This may be in the form of IP surveillance cameras but also in the front line war against spam, virus attacks and ransomware. This month’s presentation is the Cyberoam. “It is a powerful appliance that provides a dynamic firewall but also allows total screening, in and out of your business,” Brent explains. “You may limit safe sites, any number of users and also monitor staff use of the internet.

YOOBEE wants success for you

YOOBEE Hamilton is Waikato’s only Authorised Service Provider and dedicated Apple reseller, servicing Hamilton and Waikato Business, schools and organisations in one form or another for the past 25 years – because we want to see Waikato organisations succeed with the best products they can access to do what they do well.

CEO Brent Rouse “As network security becomes more important every day, it is imperative that we keep you protected and safe.” B2B Solutions are proud to be IT brokers. There is nothing in the IT industry that the company doesn’t cater for. “There is nothing more frustrating that having an IT company that only provides for limited services,” says Brent. “We do it all and we care. “We are the one stop shop for all of your IT needs. “We offer our clients a partnership where we assist them in growth with confidence.

fter seeing support withdrawn for Windows Server 2003 and Windows 7 – and knowing how counter-intuitive Windows 8 was, YOOBEE Hamilton found an increasing demand from businesses wanting systems and hardware in place that were easy to use, intuitive and came with ongoing expert support – That was easy to integrate in a multitude of different commercial settings. Looking at the growing demand, YOOBEE Hamilton decided the best course of action was to create dedicated commercial customer solutions – by concentrating on the individual needs of each commercial customer. Being the region's only experts in Apple products and with a passionate knowledge base about the way the products work and how they can maximise productivity in any environment, YOOBEE Hamilton is uniquely set up to make sure you have the right product, with the right information and get the right advice going forward. The technique for delivering such customised service is surprisingly simple and comes

YOOBEE Hamilton is uniquely set up to make sure you have the right product, with the right information and get the right advice going forward.” from the tenet of great customer service – by offering personalised customer interaction. Working closely with YOOBEE Hamilton’s new BDM contact, Daniel - he and the in store team will work hard to make sure each customer is given great service and won’t be happy until you’re comfortable with how everything works. With options for onsite training, and installation, with Hamilton-based Apple Authorised service experts to offer any backup, YOOBEE Hamilton has already seen some positive responses from local businesses all the way through to national chains and sole traders as well as small and medium size businesses

who have wanted an expert to come out and tweak a few things, all the way through to setting up and managing ongoing service agreements. YOOBEE Hamilton is set up to meet every conceivable need. YOOBEE Hamilton is also the only authroised Apple reseller with educational pricing accrediation – allowing us to offer the best prixes for schools and educational institutes – and offers ongoing authorised Apple support on its products. Stocking the complete range of Apple products, from the essential iPhone through to the massively powerful Mac Pro Server, and already the most knowledgable team in Hamilton on the new products coming out this quarter – if they don’t have it in stock they can get it, and if you need any help setting up or connecting and integrating these products into your daily business routines – YOOBEE Hamilton is happy to help. Contact YOOBEE Hamilton by visiting them at Te Awa at the Base, or calling them directly on (07) 8505231 – or contact Daniel directly 0220598054

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YOOBEE Hamilton Shop 55, Te Awa The Base, Te Rapa Road Hamilton 3200 Freephone: 0800 4 966 233 Email: hamilton.store@yoobee.com

StatuS: Apple Authorised Reseller, Authorised iPhone Reseller, Authorised iPad Reseller, Apple Authorised Service Provider

WAIKATO BUSINESS NEWS

March/April 2015

Oz (mis)adventure for intrepid trio They were three University of Waikato students on three bikes cycling across a continent with a world record in their sights. What could possibly go wrong?

crash, a fire, an LPG bottle explosion, almost being struck by lightning, being run out of a town by locals, poisoned by salt water, dwindling funds, nearly running out of water, rogue attacks by kangaroos, emus and bull ants were just a few of the hiccups the trio faced as they pedalled their way across Australia. Tim Chittock, 24, Levin girlfriend Maddie Hansen, 18, and brother Hugh Chittock, 19, spent 26 days cycling 5150kms from Denham, Australia’s most western point, to Byron Bay, Australia’s most eastern point, arriving on February 26, hoping to set a world record for the distance. But right from the outset, there were challenges. “We were on our way from Perth to our start point at Denham when our car did a 360 into a ditch,” says Tim. “The car caught fire, which set the bushes and our caravan alight and we only just had enough time to get the bikes out before the gas bottle exploded. Hugh lost all his clothes, his laptop and phone in the fire. If we’d lost the bikes, the trip would have been off.” Once the vehicle had been replaced, they set off again, but just as they were nearing Denham, the van was hit by a kangaroo, a collision that destroyed the radiator. The rocky start was tem-

pered by a chance meeting with a man on a beach who, once he’d heard their plans, decided he wanted to sponsor them on their adventure. “We had no idea who he was,” says Hugh. “He turned out to be a multi-millionaire who owns a tin and precious metal mine. He was the saviour of the trip.” The best part of the journey, according to the Chittocks, was the people they met along the way, most of whom thought they were mad. “People couldn’t believe what we were doing,” says Tim. “We were given free meals, water, and places to sleep. They were just amazing.”

Hugh and Tim Chittock with the bikes that carried them across a continent To complete the crossing in world-record time, Tim, Hugh and Maddie needed to cycle at least 190kms each day and that meant cycling 10 hours a day

for 26 days, from 4am-10am, and 3pm-9pm or as long as it took to clock up the kilometres, avoiding the hottest parts of the day.

On their longest day, they covered 235kms, climbing 1500 metres and descending 1800 metres. “Everyone, including our

dad, said we couldn’t do it, and we even wondered why we were doing it at times,” says Tim. “That just made us more determined. We’d just grit our teeth and push harder.” The group lost up to 10kgs each and admit they didn’t really have enough to eat, surviving on pasta, porridge, salami sticks and bags of lollies. It was a constant struggle finding enough water and at one point, they only had one full water bottle left. Now they’re safely home, Tim says they’re thinking about what they’ll attempt next summer: cycling across the US, cycling from Alaska to Chile or rowing the Atlantic. And they’re still waiting for confirmation from the Guinness Book of World Records that they set a new record for cycling across the widest part of Australia. Tim is studying for a Bachelor of Laws and Economics, Hugh has just started a Bachelor of Laws, and Maddie is studying for a Bachelor of Science.

Partnership pays off with wool contract From page 6 concepts to help brands sell. “We’ll be replicating this approach with strong wool and plan on achieving similar levels of success. Key to this has been our three-year partnership with Landcorp. It means we can guarantee quality and integrity of the product and our customers can have total confidence in the consistency and standards of supply,” she said. Glerups retail for $189 in New Zealand stores and the company

sells approximately 150,000 pairs worldwide each year. Directors Jesper Glerup Kristensen and Allan Timm visited New Zealand late last year to secure their supply. They were hosted by the entire value chain; New Zealand distributor Bill Carrig of Design Denmark, Chargeurs who process and export the wool, NZM and Landcorp. “We never knew where our wool would come from before and because we are growing at 20

percent per year we needed some certainty that we could get the quality we need, at the right time. We are happy that our partners in New Zealand can do this. To have them all together working on making sure we get the best fibre is really a different approach,” said Mr Kristensen. Landcorp New Zealand chief executive Steven Carden said that while Landcorp had always specialised in high-quality products, what had been missing was a connection with the market and tai-

loring production to those needs. “This is our strategy in action. We are working towards more partnerships like this one, which is why we’re introducing a new brand for our high-quality, premium products. Our P mu brand is about forging partnerships and meeting the needs of our customers with quality, premium products of the highest integrity.” The Glerups wool will be selected by NZM, processed in New Zealand by Chargeurs and exported directly to Glerups’

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felting and production mill in Europe. Glerups are distributed in New Zealand by Design Denmark. Strong, or “coarse”, wool has a wider fibre diameter (micron) than finer wools, making it most useful in the manufacture of upholstery fabric, heavy apparel and carpets. The natural characteristics of strong wool make items produced from it moisture and odour repellent, as well as exceptionally durable.

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WAIKATO BUSINESS NEWS

March/April 2015

When the Court becomes guardian A recent High Court decision Auckland District Health Board v Dee [2015] NZHC 304 - has highlighted the power of the Court to intervene and make orders to ensure a child’s best interests are being met.

ere, the Court was appointed as John Dee’s guardian. The child is referred to as John Dee, a fictional name used to protect his identity. The personal details of his family members are also subject to permanent suppression orders. His father is referred to as James Dee. The appointment of the Court as guardian was made as the result of John’s father’s refusal to allow John to be treated with antiretroviral medication, which was necessary because John has HIV. By refusing to allow his son to receive the necessary medication, James was in effect refusing to perform the duties and responsibilities of a guardian. The Court accepted that the Act gave it the power to take over John’s guardianship but said that “it must first be convinced that this is the only way to serve John’s welfare and best interests”. A court will always be reluctant to remove a guardian and takes the matter very seriously. The Care of Children Act 2004 (the Act) sets out the rules and responsibilities of a child’s guardian. A guardian has responsibility for: • providing day-to-day care of the child; and

• contributing to the child’s intellectual, emotional, physical, social, cultural, and other personal development; and • deciding questions about important matters affecting the child. Ordinarily, a child’s guardian will be his or her mother, and in most circumstances and unless an exception applies, also the child’s father. A different or additional guardian can be appointed in certain circum-

NWM Law Talk >

by jo naidoo

Jo Naidoo is an associate in the Family Team at Norris Ward McKinnon Email: jo.naidoo@nwm.co.nz | Phone (07) 834 6030 stances e.g. when there is an eligible spouse or partner who wishes to be appointed or where a guardian is appointed under a deceased parent’s will. The guardians are responsible for making the important decisions in a child’s life. The decisions which a guardian makes for a child include decisions about education, health care, names, place of residence and protection. It is the duty of protection that leads to it being an offence to leave a child under

14 without reasonable supervision for any length of time, or to cause the child suffering or injury. It is the guardians also who decide on a child’s culture, language and religious denomination and practice. If there are two or more guardians the decisions above must be made jointly by all guardians. If the guardians can’t agree, then the Family Court can be asked to make the decision for the child. The Court also has the power

to remove a guardian, but will not do this unless: • the parent is unwilling to perform or exercise the duties, powers, rights and responsibilities of a guardian, or • the parent is for some grave reason unfit to be a guardian of the child; and • the order will serve the welfare and best interests of the child. The Court itself may also be appointed as the guardian of a child, which is what happened

in the case of Auckland District Health Board v Dee. The Court concluded that the only way to safeguard John’s welfare and best interests, given his father’s fixed opposition to John’s diagnosis and treatment, was for the Court to become John’s guardian until he is 16. Consequently the Court was appointed John’s guardian and in turn appointed John’s doctors as the Court’s agents to manage John’s on-going medical care. John’s father was also appointed as an agent of the Court to be responsible for John’s day-to-day care, subject to the provision that he must ensure that John is available for treatment as directed by his doctors. The Court’s guardianship will probably last until John turns 16 and can make his own medical decisions.

Top honour for top sports coach One of New Zealand’s most successful sports coaches is to receive an Honorary Doctorate from the University of Waikato. Richard ‘Dick’ Tonks, MNZM, will receive his Honorary Doctorate at the university graduation ceremony at Claudelands on April 15. Dick has coached New Zealand rowing crews at the 1996, 2000, 2004, 2008 and 2012 Olympics and has been hugely influential on some of our best rowers, including Philippa Baker, Brenda Lawson, Rob Waddell, Hamish Bond, Eric Murray, Mahe Drysdale, and Caroline and Georgina Evers-Swindell.

He has won five Halberg awards for coach of the year and was voted International Rowing Federation coach of the year and world rowing coach of the year in 2005, 2010 and 2012. Rowers under his guidance have won around 30 Olympic and World Championship medals since 2004. An Honorary Doctorate is the University’s most prestigious honour and university of Waikato Vice-Chancellor Professor Neil Quigley says it is in recognition of Dick’s substantial and ongoing contribution to high performance rowing. “Mr Tonks has made a significant contribution to New

Richard ‘Dick’ Tonks Zealand through preparing some of our most successful Olympic athletes. Their successes have brought New Zealand immeasurable amounts of pride and some of our most memorable sporting moments.” His coaching methods are based on the philosophy of ‘miles

make champions’ first advocated by athletics coach Arthur Lydiard. But Dick has also worked with the University of Waikato’s Department of Sport and Leisure Studies since 1998 to learn how far athletes can be pushed in training by testing blood, saliva, hormone levels, immune function, muscle damage and heart rates. “He has certainly fulfilled the criteria for this award and proved himself a worthy recipient of the title of Honorary Doctor at the University of Waikato,” Professor Quigley says. Dick says the recognition was totally unexpected and he struggled to understand what he had done to deserve it.

“I guess it’s the most unexpected source to be recognised by. It’s not something you can aim for and to come from an organisation with such a reputation and history as the University of Waikato is quite an honour.” He was born in Wanganui and as a rower, won a silver medal at the 1972 Olympics in Munich in the coxless four. After retiring as a competitive rower he turned to coaching, initially working nights so he could coach during the day. In the 2003 New Year Honours he was made a Member of the New Zealand Order of Merit for services to rowing.

A farmer knows when you don’t know what you’re talking about. That’s why it’s important that your valuer does. u David Smyth – Registered Valuer • • • • • • •

11 years a rural banker 13 Years owner/operator of a hill country sheep farm 26 Years a rural valuer in Hamilton Accredited Supplier to Land Information NZ Fellow NZ Institute of Valuers Expert on compensation and litigation matters Can shear a sheep

u Geoff Tizard – Registered Valuer • • • • • • • •

3 years milking cows as a Federated Farmers farm cadet 8 years specialist farm consultant 20 years supervising 400ha hill country farm 25 years as a rural valuer Accredited supplier to Land Information New Zealand Fellow NZ Institute of Valuers Expert on compensation and litigation matters Can hang onto an electric fence

u Byron Gray – Rural Valuer • Casual milker and farm machinery operator • Bachelor of Business Studies and Graduate Diploma in Rural Valuation • Runs around in front of the two old dogs

Thank You FOR HELPING COURAGE SHINE THROUGH On behalf of the 152 children and families that True Colours supported throughout 2014, we thank you for making our free service possible.

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We may not be able to stop the grief and enormity of learning a child is ill or that they may or may not live. But with your help, we are able to provide support.

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WAIKATO BUSINESS NEWS

March/April 2015

The benefits of non-executive directors in family-owned businesses

Over the past five years, there has been a reasonable increase in the number of non-executive directors in family and privatelyowned businesses worldwide.

on-executive directors provide a particularly useful role on the boards of family and privately-owned businesses, as they bring considerable value to these businesses through their personal skills and experience. While ensuring that potential conflicts are minimised, these directors can also contribute to maintaining a focused and formalised conduct in the management of businesses. In New Zealand, 17 percent of family businesses do not have a formal procedure in place to deal with conflict, according to the findings of our 2014 PwC Family Business Survey. Another benefit of these directors is the delivery of independent advice to the management of these businesses at times of transition, particularly when ownership is being passed to the next generation of a family. According to our recent survey, 38 percent of New Zealand family-owned businesses plan to pass management of the business on to the next generation. So what are the benefits of appointing a non-executive director? The essential contribution from non-executive directors is that they bring a fresh and broader perspective to board discussions and decisionmaking. Non-executive directors should be selected based on the diversity of their backgrounds and experiences. The following are some of the benefits that non-executive directors can bring to a board’s deliberation and decision-making process. Holistic approach As a result of their managerial responsibilities, executive directors may not always be best-equipped to give proper weight to different aspects of issues faced by the board. Non-executive directors can usually view matters from a more holistic approach after considering the needs of actual shareholders and internal requirements of management. Independent view As non-executive directors are not heavily involved in the daily running of the business, they can bring a wider judgement on matters before the board. This is particularly useful in the context of strategic planning or when there are

Advisory and deals

> By Wayne Tainui

Please contact your PwC adviser if you need help with your governance structure or resourcing a nonexecutive director for your business” events of special importance to the business’s future, such as mergers, acquisitions and investing large amounts of capital. Non-executive directors can provide new perspectives, helping the board to think through and challenge its underlying strategies and examine all available options. Specialist knowledge A business that has moved into a new market, an overseas location or adopted a new technology may need board-level counsel from an expert. The addition, for example, of a merchant banker, engineer, academic, marketing specialist, lawyer or accountant can supplement internal resources during such a significant change in the familyowned business development. Network connectivity Non-executives will generally have more contact and involvement with the greater business community than executive directors given that they may sit on a few different boards. This connectivity may be put to use in identifying new sources of finance or new potential customers or suppliers, the Government or additional sources of professional advice. How can I find a suitable non-executive director? Like all new directors, a non-executive director would normally be selected by the existing board. Personal contacts and recommendations can be an important way of identifying suitable candidates. For example, the familybusiness founder often has a principal role in identifying suitable people who would be prepared to offer their services. Existing non-executive directors may be able to suggest others from their wealth of contacts, and professional

Wayne Tainui is an Advisory Partner at PwC Hamilton and is our Maaori sector expert • Email: wayne.n.tainui@nz.pwc.com advisers to the family-owned business may be able to help by recommending candidates. Non-executive appointments are often made from those who are still engaged in the industry. Besides them, those who have recently retired are often another important source. How does this apply to me?

Non-executive directors are now a corporate governance requirement for public companies, highlighting their importance. However the benefits of them are also applicable to family-owned businesses and it might be worthwhile considering whether the appointment of one or more non-

Dave Morgan takes GM role at award-winning CF Reese

Blair Foote (left) welcomes new CF Reese Plumbing general manager Dave Morgan Award-winning plumbing company CF Reese Plumbing has appointed Dave Morgan as its new general manager. Dave takes the helm at CF Reese from departing general manager Blair Foote, who moves to the position of general manager of the Waikato Rugby union later this month. “We are very thrilled with Dave’s appointment and its impeccable timing

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for Master trade, (now Mico Plumbing) up until 2005 before he left Hamilton to become the general manager of PSP Stonecraft. “We are confident Dave will continue to grow and develop the CF Reese Plumbing Group,” says Aaron whose company is poised to take advantage of significantly improving construction sector.

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The team at C F Reese Plumbing handle every aspect of the plumbing industry, whether it is simply servicing a tap washer, unblocking a drain or tendering and completing a new home or commercial plumbing installation.

C F Reese Plumbing has qualified and experienced drainlayers to carry out any drainage work so that it meets the required standards

As registered IQP’s we undertake service maintenance and testing of back-flow prevention devices, from 15mm to 300mm in diameter, whether it be for your swimming pool in a residential property or a watermain supply in a commercial facility we can assist.

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Roofing C F Reese specialises in the maintenance of domestic and commercial roofs, whether it be a small leak dripping from your back porch or a flood from a blocked internal gutter we have service people available to assist, 24 hours a day, 7 days a week.

Plumbing Design and Consultancy C F Reese provides Architects and Consulting Engineers with a Hydraulic Design Service for residential and light commercial installations.

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coinciding with him returning from a nine-year stint running PSP Stonecraft in Auckland to be closer to his family who are Hamilton-based,” said company director Aaron Rink. Dave is a highly regarded GM with a wealth of experience in the plumbing and construction sector having previously managed three plumbing and electrical distribution wholesale branches

Plumbing

Whether it is an Annual Service of your Gas Heater or appliance, installing a new Flame Affect Fire or gas Water Heater in your home, or installing a Commercial Gas Appliance, C F Reese have the appropriate installation and service team to cater for your needs.

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executive directors could add value to your business. Please contact your PwC adviser if you need help with your governance structure or resourcing a non-executive director for your business. About PwC PwC firms help organisations and individuals create the value they’re looking for.

We’re a network of firms in 157 countries with more than 195,000 people who are committed to delivering quality in assurance, tax and advisory services. Find out more and tell us what matters to you by visiting us at www.pwc.co.nz PwC refers to the New Zealand member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details. © 2015 PricewaterhouseCoopers. All rights reserved.

32 Euclid Ave, Te Rapa, Hamilton | Email info@cfreese.co.nz | www.cfreese.co.nz

WAIKATO BUSINESS NEWS

March/April 2015

Lending continues to lift, but Q4 bank profits down New Zealand’s five major banks (ANZ, ASB, BNZ, Kiwibank and Westpac) have continued to show solid lending growth in the fourth quarter of the 2014 calendar, October 1 to December 31, but total reported profits are marginally down.

otal lending growth for the fourth quarter was 1.47 percent, up from the previous quarter of 1.37 percent. Lending sat at $321.2 billion at the end of the quarter, compared with $316.5 million three months earlier. In examining this total increase in lending, it was observed that corporate lending growth for the quarter was 2.12 percent, up from 1.90 percent in the previous quarter. Total corporate lending was $117.5 billion at the end of 4Q2014 and this growth in corporate lending reflects the continued positive economic conditions, the low interest environment and general confidence by corporate New Zealand sustained throughout the 2014 calendar year. Mortgage lending growth for the quarter was 1.26 percent, up from the previous period’s mortgage lending growth of 1.11 percent and consistent with 3Q2014, behind the growth displayed in corporate lending. Total mortgage lending stood at $190.5 billion at the end of 4Q2014 ($188.1 billion at 3Q2014), which makes up a major proportion of the major banks’ balance sheets. Other retail lending remained largely

static at $13 billion. The percentage of mortgages with an LVR in excess of 80 percent has continued to reduce and now represents 15 percent of total mortgage lending in 4Q2014, compared with 16 percent of total mortgage lending in 3Q2014. This supports the continued influence the LVR restrictions have had on New Zealand’s mortgage market with a net reduction in mortgages with an LVR in excess of 80 percent to total mortgages when comparing 4Q2014 with 3Q2014. Slowly but surely, the quantum of mortgages with a LVR in excess of 80 percent continues to reduce, improving the underlying position of the banks in respect of mortgage lending. Mortgage holders on floating interest rates continue to make up 28 percent of the mortgage market at 4Q2014 (42% at 4Q2013, 63% at 1Q2012) and slightly down from 3Q2014. However, consistent with 3Q2014, the mix of mortgage funding continues to increase in the medium to long-term of fixed interest rates with approximately 43 percent of mortgage lending fixed for longer than one year (26% at 4Q2013, 15% 1Q2012). This is anticipated to

increase further in the current low interest rate environment with banks offering low mortgage fixed interest rates on medium to long terms. Of interest, impaired assets have increased slightly when compared with 3Q2014, up by $0.1 billion to $1.6 billion at 4Q2014, as did total credit provisioning of $1.9 billion at this time. Ninety day past due assets (not impaired) have slightly increased by $55 million since 3Q2014 to $0.6 billion at 4Q2014. However when compared with 4Q2013, there remains a noticeable improvement in asset quality and the current period changes reflect the ebbs and flows of problematic exposures within the banks’ corporate lending book. The funding mix for 4Q2014 has remained fairly consistent with the previous quarter, with credit growth funded by increases in retail funding and a slight decrease in wholesale funding. Retail funding represents approximately 64 percent of the banks’ total liabilities and highlights the continuation of the improving funding composition of our major banks. Capital levels continue to remain strong, with average total capital ratio hovering at 12.3 percent, well ahead of minimum requirements and no tangible change since 3Q2014. Basic leverage ratio (eli-

gible capital to total assets) increased from 6.86 percent at 3Q2014 to 6.96 percent at 4Q2014 which reflects the increasing eligible capital generated by the banks offsetting the credit growth experienced in the fourth quarter of 2014. Interestingly, net profit before tax decreased by $73 million or 4.4 percent to $1.59 billion for the fourth quarter of 2014, compared with $1.67 billion earned during the third quarter of 2014. The decrease in profit before tax of $73 million is attributable to a decrease in other operating income of $141 million (16.5%) and an increase in impaired asset charges of $19 million (27.1%), offset by an increase in net interest income of $41 million (2.0%) and decrease in operating expenses of $46 million (4.0%). The increase in net interest income by $41 million to $2.086 billion for 4Q2014 is due to aforementioned credit growth and a slight improvement in net interest margin which strengthened by one basis point to 2.31 percent, assisted by an encouraging funding environment. It will be interesting to see whether this trend continues in light of the very competitive lending market. The decrease experienced in other operating income was due to volatility in the gains/losses on financial instruments recognised at fair value in the current quarter. Total operating expenses

were down in 4Q2014 by $46 million when compared with 3Q2014. This decrease is mainly driven by one-off items including the impairment of intangible assets by one of the banks during 3Q2014 which wasn’t repeated in this current reporting period. Impaired asset expenses or bad debt expenses has increased by $19 million to $89 million in 4Q2014 compared with $70 million in 3Q2014. Given the modest increase in impaired asset changes, the alarm bells aren’t ringing yet given our favourable economic climate and the current low interest rate environment. This analysis looks at the recent results of the four major

Australian-owned banks that operate in New Zealand – Westpac (including Westpac New Zealand Limited), CBA (including ASB Bank), ANZ (including ANZ Bank New Zealand) and BNZ – as well as Kiwibank. Kiwibank is smaller than the four major banks but included in this analysis because it has a high-profile impact on the local market. This data is the reported results for the fourth quarter of the 2014 calendar year. The analysis is based on publicly available information. Note:This analysis was prepared by PwC Partner and Banking & Capital Markets Leader Sam Shuttleworth.

Stormwater education Hamilton residents are invited to give feedback on the proposed Hamilton stormwater bylaw. The purpose of the bylaw is to protect Hamilton’s waterways by setting out what can and can’t enter the stormwater system and providing clarification on everyone’s roles in managing stormwater. If adopted, the bylaw will also provide guidance for high risk facilities, such as petrol stations, on how they can manage the risk of contaminating the stormwater system. City waters manager, Andrew Parsons says everyone has a responsibility to ensure our stormwater system is kept clean and free of contaminants like oil, fat and paint. “While most cities discharge their stormwater into the sea, ours flows directly into the Waikato River so we need to be extra careful that our stormwater is free of contaminants.” The proposed bylaw will support a comprehensive education programme around stormwater management that the council plans to roll out in the coming weeks. The public can give feedback on the proposed bylaw until 4pm, April 1 at hamilton.govt.nz/haveyoursay

WAIKATO BUSINESS NEWS

March/April 2015

The perils of social media and how to avoid them Employment Law Focus Social media and its potential to threaten both employers and employees has been well publicised recently.

ost employers who read of the Human Rights Review Tribunal’s decision to award an ex-employee $168,000 (Hammond v Credit Union Baywide) will be concerned to avoid such a fate. In addition, the amorous Marsh Limited employees’ conduct came to their employer’s knowledge only as result of social media’s power to render what the employees thought was private, as very public. Both of these cases are of course highly unusual, but on a daily basis it is sensible for an employer to place guide-

lines around their employees’ use of social media. A social media policy in addition to a general email and internet policy will benefit both parties. The reasons for needing a social media policy are several. Technology is constantly evolving as are the requirements of employees. No longer is there the obvious division between work and home that there has been in the past. Employees expect to be able to access social media sites at work, and as long as this does not interfere with productivity, allowing this

by gillian spry

Partner, leads the Employment and Litigation Team at Norris Ward McKinnon. Email: gillian.spry@nwm.co.nz | www.nwm.co.nz

You should make it clear that online comments will be treated in the same way as comments made in real life and could result in disciplinary action.” access can enhance employees’ enjoyment of work. However, employees and their online friends and

acquaintances can sometimes post comments that can be damaging to their employer or affect their workplace in various ways. Once posted, damaging comments are permanent, searchable, and able to be accessed and spread worldwide. It is necessary to set out the employer’s expectations of what is reasonable and what is not, to reduce any room for misunderstandings. When you are looking at putting a social media policy in place it is good practice to involve your employees in the development of the policy.

By involving them in the development of the policy you are much more likely to get compliance with the policy by your employees and also end up with a policy that is workable and practical. There is a tension between the employee’s right to privacy and the employer’s right to protect its business interests and reputation. As there are clear privacy rules around collection of information, an employer needs to be careful to spell out clearly how the employer is going to monitor on-line behaviour and collect information about the employee.

Your policy should provide a clear statement as to what the employer sees as unacceptable use of social media and what standards the employer expects employees to follow in their use of social media. An employer would include in the policy that an employee is responsible for their own and other people’s posts on their Facebook page. You should make it clear that online comments will be treated in the same way as comments made in real life and could result in disciplinary action. Your policy should include examples of online activity and posts that may result in disciplinary action being taken. As social media promotes the transparency of behaviour and opinions, transparency around the process and implementation in developing your social media policy will be beneficial to your business, and to your employees.

Chamber makes way for new opportunities With the Arrival of SODA Inc. to Wintec House the Waikato Chamber of Commerce is excited about the new opportunities that will arise around inspiring, engaging and advocating for the Waikato business community. Waikato Chamber chief executive, William Durning said the changes offer great possibilities in strengthening both organisations.

“Business understands that when you have strong aligned partnerships you not only get greater productivity but you are also able to undertake new opportunities. We see exactly the same things happening here.” William believes the growing relationships will also offer a greater knowledge base on business in the region. “A deeper understanding

of the issues and opportunities that face entrepreneurs will enable the Chamber to better engage and advocate on businesses behalf and to use their successes to inspire others across the Waikato region.” “In short it’s all about working together - not harder but smarter,” he said. Waikato Chamber president, Grant Robson said the chamber is delighted to work

with Wintec and SODA Inc. to help create a business hub that will support and service growth in the business community. “Having the opportunity to work with strategic business partners for the benefit of our business community is at the heart of what we do as a Chamber,” Grant said. The Waikato Chamber is now located across the hall from its previous office.

Waikato Chamber chief executive, William Durning

Waikato Chamber president, Grant Robson

Excellence means access to the latest technology Meet Your Drake Hamilton Team Charlotte Jones Branch Supervisor

Drake Recruitment Services – Permanent Recruitment

Charlotte has 6+years experience recruiting in both the New Zealand and UK markets in a wide variety of sectors from Industrial to Commercial, Retail and Education. She manages candidates ranging from junior to executive-level and can help you with any of your resourcing needs!

David Sako

Client Relationship Manager David is passionate about Sales and Marketing, and has extensive experience in the retail industry. More recently, he worked for a Hamilton-based IT Solutions business, focusing on cold calling and lead generation. With his drive and strong relationship building skills, David is an asset to the Hamilton branch!

Casey Halse

Jen Wilcock

Drake Overload – White Collar Temporary Recruitment

Drake Industrial – Blue Collar Temporary Recruitment

Consultant

Casey specialises in building and maintaining strong business relationships and is keen to assist you with any of your employment needs. She has excellent communications kills, with a positive and outgoing personality, and is addicted to helping others.

Consultant

Jen’s extensive experience in hospitality management and customer service provides her with the skills and knowledge to assist your business. She focuses on customer satisfaction and providing quality candidates to her clients. Her enthusiasm, drive, and passion for industrial recruitment make her a great asset to the Drake team.

DRAKE HAMILTON | Level 1, 586 Victoria Street, Hamilton 3204 | PH: (07) 839 1750

It’s reassuring to know that because Braemar is owned by a charitable trust, we reinvest any surplus to stay at the forefront of surgical innovation. This means that when you choose Braemar, you are choosing state-of-the-art digital operating theatres, innovative procedures, and in some cases drugs that may not be available at public hospitals. Talk to us about how you can receive the very best care.

www.braemarhospital.co.nz 24 Ohaupo Road, Hamilton Phone 07 843 1899 All health insurers accepted.

Excellence means Braemar

WAIKATO BUSINESS NEWS

remarkable women in business

March/April 2015

Nicky van Praagh

Women with a mission

Anglesea Hospital Fostering a culture of care and excellence is fundamental to success for the woman behind Hamilton’s award-winning Anglesea Hospital. Hospital chief executive Nicky van Praagh is a strong believer in the core values the hospital was founded on as a day surgery unit in 2007. Since then those values - excellence, care, efficiency and responsiveness - have helped grow the business to become a fully-certified hospital catering for the patients of more than 70 surgical specialists. As one of New Zealand’s most stateof-the-art hospitals, it has 17 overnight beds, three operating theatres and 12 day surgery beds. Anglesea Hospital, in Knox St, also won the coveted Westpac Waikato Business Excellence Awards in 2012. Nicky’s success is not only down to her own hard work and expertise, but to the people she chooses to surround herself with. “I work alongside a team of more than 50 women who all have their own story to tell. They are equally as essential to our organisation as I am. A positive, motivated and innovative workplace culture is paramount,” Nicky says. Nicky has extensive experience in perioperative nursing and management, and her relaxed management style leads a highly experienced team dedicated to first class service. She started her nursing career as an accident and emergency nurse at Taranaki Base Hospital, going on to complete a Post Graduate Certificate in Perioperative Nursing. Nicky has presented at conferences throughout New Zealand and internationally, including the International Day Surgery Conference in Brisbane. “I’ve always had very strong beliefs

With the world celebrating International Women’s Day earlier in March it was an opportune moment for Waikato Business News to approach a group of women in Waikato who play key roles in business and learning.

www.angleseahospital.co.nz

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While there are many more, who we have introduced to you over the years, we know you will enjoy reading these brief profiles and discovering more about what has encouraged this group to head their fields in academia and commerce.

about nursing ethics and treatment of patients and staff so managing a private hospital allows me to stay true to myself. This enables me to mentor and encourage young people to do the same.” Last year Nicky project managed hospital renovations, developing the premises to become one of the most state-of-the-art hospitals in New Zealand. “Our unique culture is what sets us apart. We have a fun, family friendly environment and medical specialists and staff want to work here because of this. It’s also great to work alongside an awesome management team and board.” Her aim is to grow the hospital, attracting more specialists so it can operate at capacity. “I’m passionate about my job. I love what I do.”

Lisa Ware

Deborah Wake

Lisa is a commercial and property partner at Lewis’ a four partner firm based in Cambridge and Hamilton. Lewis’ also has a branch office in Auckland. Lisa joined Lewis’ 10 years ago and since becoming a partner in 2007 has worked to build the firm’s Hamilton practice. Moving to its current premises at Seddon Road, Hamilton in 2013, the Hamilton office is growing and vibrant with a diverse range of clients. “We strive to constantly improve our service to clients offering efficient and effective legal solutions. As a team, we take pride in working for our clients and value the trust and confidence placed in us,” said Lisa. “I love the interaction with clients and this is a wonderful aspect of working for a firm like Lewis’ and being a lawyer.” Lisa has a particular interest in and acts for a number of retirement village operators. Retirement village operators like all businesses have compliance obligations to adhere to, and there are always new legislative changes to upskill on. As a trustee of the Cambridge Resthaven Trust Board, Lisa has been involved in the further development by this community trust of its retirement village, Views on Vogel. This development is a success with all units sold in stage 1 and the next stage due to commence shortly. Lisa has also worked on several large commercial projects including the sale by the Chinese owner and sole supplier of his business to Methven. “This was a great experience and there were challenges

NZRN Deborah Wake established Clinique Elan Appearance Medicine in January 2013. After 18 years in the industry working in a large specialist practice, she decided it was time to start her own clinic to be able to offer a more personal environment for her clients. Deborah was originally joined by RN Toni Kelly, and has since added another nurse to meet the demands of the growing business.

Deborah Wake Clinique Elan Owner/Operator

Treatment options have expanded significantly over the two years, with the addition of the latest technology in machinery, procedures and products. Deborah is also a national trainer in advanced dermal filler techniques and botulinum toxin treatments. She therefore divides her week between treating her own clients, developing the business and training throughout New Zealand.

47 Pembroke St, Hamilton p. 07 839 2262 www.cliniqueelan.co.nz

but as a team with our solicitors Joy Yuan and Matt Makgill we were able to successfully negotiate the deal for our client,” said Lisa. Living in Cambridge, while working in both Lewis’ Cambridge and Hamilton offices, allows Lisa to connect locally in the Cambridge community with clients and friends, but also have the variety that comes from working in a larger commercial centre. “I believe Waikato is poised and ready to grow further and it is exciting to see the changes currently happening in Cambridge and Hamilton which can only be good for the region and for business,” said Lisa. Lewis’ as a firm has been part of the Waikato community for more than 100 years and the partners, Simon Makgill, Matt Hanna, Lisa Ware and newly appointed partner Matt Makgill are focused on providing excellent legal services to this community.

For more information visit: www.lewislaw.co.nz 11728

APPEARANCE MEDICINE

Partner – Lewis’

remarkable women in business

WAIKATO BUSINESS NEWS

March/April 2015

Worldwide watch over iconic Kiwi brand drives Gallagher Group’s Helen Camilleri Helen Camilleri Global Brand Manager Supporting the drive for one of New Zealand’s most iconic brands to ‘redefine what’s possible for its customers’ is what drives Waikato woman Helen Camilleri. Helen joined the Gallagher Group as global brand manager in 2009. Her role is split between overseeing the brand identity across the group’s three business units – Security, Animal Management and Fuel Systems; and developing marketing communications for the worldwide animal management in-market teams. Working with a purpose is an inspiration for Helen, who believes we spend too much of our lives at work to not be passionate about what we do. “At Gallagher we have a sincere, authentic drive that comes all the way from Sir William himself and his father before him – the goal to redefine what’s possible for our customers. “Our products are the result of our product management and R&D teams working alongside customers to understand their key pain-points, followed by what might be years of research and development. “Then it’s about building and

testing the solutions until we’re 150 percent happy with them,” Helen said. “Being part of that genuine ambition makes me and all the marketing team want to make sure we get that message through to every single one of the customers they’re designed for.” Helen has a raft of global marketing experience, from her early career working in video game marketing of games designed for Amiga to helping set up the video games division for one of the world’s most recognised toy brands LEGO. In her seven years at LEGO she worked in a range of roles, from marketing coordinator to European marketing manager and then from US brand manager to global marketing manager and commercial marketing manager. “My last UK role was with SEGA Europe. Best known for Sonic the Hedgehog, this Japanese company was starting to make major inroads with more western video game franchises so it was an exciting time to be on board.” In 2006 with a job offer from SKYCITY in Hamilton, Helen and her husband Cam decided to make the move to Waikato.

A few years later she jumped at the chance to tap into her rural side and to work for one of New Zealand’s most well recognised brands, the Gallagher Group. “The business was at the beginning of a relatively major shift in thinking, having decid-

ed to align its three business units under one Gallagher brand umbrella. Supporting this major transition for our Security and Fuel Systems businesses, previously known as two entirely different brands, was a key early focus.”

For the Animal Management business, who already operated as Gallagher, it was more about revisiting the communications in a new light, with Gallagher’s ‘brilliant simplicity’ filter in mind. “We have overhauled everything from our flagship brochure to packaging to retail presence and a new website is set to be launched soon. “I’m also extremely passionate about advocating for the customer – working hard to get into the customers’ heads and out of our own. We want to create extreme usefulness in our communications tools and find those ‘can’t believe nobody’s already thought of this’ ideas, we work hard to build strong customer empathy and understanding to make that possible.” From an internal branding point of view Helen says: “Gallagher has a core Orange DNA, our purpose and our approach. But these are just words on a wall, unless they’re lived and breathed through every part of our organisation – our attitudes, our decision filters, our contracts, our adverts, our responses to customers, our sales negotiations and so on. “Since the culture at Gallagher is already outstanding it’s about providing the business with whatever it needs to make it easy to deliver on those DNA promises day in day out.”

Building strong partnerships the backbone of success for global marketing perspective of industries that are much smaller in New Zealand” When the global marketing role at Gallagher came up in Gallagher’s Global Marketing 2012, Anna jumped at the chance to apply, visiting the company for Manager - Security an interview when she was home for Christmas. “It’s certainly an unusual Building strong partnerships spective is certainly a balancspace to work in in New Zealand is the backbone of success for ing act. Our focus is to deliver and I had always been aware of the woman leading the charge targeted marketing campaigns Gallagher’s excellent building reputation in taking an iconic Waikato that clearly address the business When you approach the Gallagher as an innovator and incredibly company’s security products to challenges faced by each of our on Kahikatea south of the city,I was you company. the world. customers,” Anna explains. Drive well-established also very to be in ablethat to As global marketing manager Gallagher’s two securityto learn may be surprised aspleased you pull join a business that gives back so for Gallagher’s Security busiplatforms, Access Control and youSecurity are entering confines ofcommunity,” a World to the local ness, Anna Greenhill is responPerimeter have custom- themuch Headquarters. she says. sible for the development and ers than span more than 12 difShe joined Gallagher with a management of the marketing ferent vertical markets including The Gallagher name has proudly crossed many focus on building strong relastrategies helping the compacommercial, government, correcthe company’s ny build enduring partnerships tionalboundaries facilities, healthcare in its 75eduyearstionships of globalwith growth and has distribution channel, critical to throughout the world. cation, transport and logistics, staunchly held on toandits Hamilton base and firm ensuring end customers receive Anna’s eight-strong, finance, telecommunications the best service and vital for its Hamilton-based marketing team residential. belief in private ownership. global reputation. work efficiently to cover six “Knowledge of each market is Led by Sir global William and a marketing top teamcamof “Successful global markets – New Zealand, crucial. Each of our mar-Gallagher paigns are built around the idea Australia, South Africa, the kets has slightly different vertical hand-picked executives, The Gallagher Group has of relationship development United Kingdom, Asia and the market strengths, understanding progressed of animal with customers andmanagekey stakeUnited States. the similarities and through differences all in phases holders. Close interaction The team work closely with customer requirements between ment to being a world leader in security systems.with both these groups will enable the company’s Certified Channel regions is essential from both a When thisand edition to press,to Sir William was Gallagher address the most Partners and global sales teams, product development commu-went critical business challenges managing all elements of marketnication perspective” Anna says. visiting the company’s USingsecurity dealers wherefacour customers as we develop ing activity. Building strong relaEquipped with a Bachelor of he continues toStrategic emphasise security expertise ourthe products.” tionships is challenging but vital Management Studies in “Strong partnerships help us when five of the six markets are Management and Marketing from coming from New Zealand. develop the right message in our remote. Flexibility to accommothe University of Waikato, Anna marketingComer campaign date unique market requirements worked Company in business-to-business executive Margaret saidbecause that they will be driven by real as well as the tyranny of distance roles in New Zealand before 75 years doing extraordinary in itself, business.” make the role one Anna can realspending six years in thebusiness defence was ly immerse herself in. and but security and information to remain in the city where it all began is an “Managing the marketing security industries internationally. strategies and activities across “Working across both the such diverse markets both from physical and information secua geographical and cultural perrity industries gave me a global

Anna Greenhill

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important milestone. “We are putting a great deal back into the community with many special support sponsorships throughout the city,” she said. “Being a stable, well-respected company has allowed us to place the high profile Gallagher name in all the right places.” As well, Gallagher has a strong commitment to the people who work within its divisions. On the day Margaret and I met she had just sent a note of commiseration to the Dutch workers whose Football World Cup hopes had been snuffed out on a penalty shootout with Argentina in the semi-final. A lovely thought from one of the busiest women in the Waikato region. www.gallagher.co.nz

To read more about Gallagher go to: www.gallagher.co

WAIKATO BUSINESS NEWS

remarkable women in business

March/April 2015

Dr Beverley Pullon

Family experience a catalyst for Clevercare smartwatch

Soprano By Candra Hansen

By Candra Hansen

CEO/founder of Clevercare Maria Johnston. developers who are all focused on delivering not just a product, but a service to the elderly and disabled community. It takes someone with innovation and good-old Kiwi ingenuity to create something ground-breaking and Maria has been in conversation with some of the big players in New Zealand with plans of changing the medical alarm industry. “Our country’s standards are outof-date and with the rate technology is advancing, we are in need of support in the industry,” she says. “It will be a slow process but once we get there, things will be so much easier for people in need of our services.” For more information about Clevercare visit: www.clevercare.co.nz

Her daughter, Rebecca, is currently at Oxford University doing her Doctorate after completing an Honours Degree in Biomedical Engineering. Her eldest son, Jonathan, has just completed his Honours Degree in Computer Systems Engineering and his twin brother, Andrew, is currently completing his conjoint Degree’s in Law and Management Studies. All of her children have been national level swimmers and Beverley has been a part of their journey through volunteer work within the sport body. Beverley has been recognised by Swimming Waikato and has been given a Service Award for 15 years of contribution.

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When meeting Maria Johnston for the first time you get a great understanding of how and why personal experiences have driven her to develop the Clevercare medical alarm. As CEO/founder of Clevercare Maria has witnessed loved-ones suffer Alzheimer’s, diabetes and Parkinson’s disease with the impact of a single person’s degeneration spreading right through her family. Using her Bachelor’s Degree in Information Technology along with her experience in business administration, project management and network management, Maria has been able to fulfil her dream of developing and implementing her own product and creating her own business. Clevercare’s wrist-worn smartwatch technology gives independence back to the wearer and peace of mind to carers through an online dashboard. “Our goal is to improve the independence of any person by allowing family or caregivers to provide support and care from a distance,” she says. “The wearer has a feeling of security, knowing that they are connected to family and emergency services at all times.” The in-built reminders and pro-active alerts give wearers the ability to remain self-reliant while the family members are able to remotely check-in on their ‘patient’. Passion and determination are key motivators for Maria who has spent the past 12 months getting Clevercare off the ground. Alongside her husband, Dylan, she helps manage a small team of

Opera and classical music have always been great passions of Dr Beverley Pullon and from a young age she has aspired to further her singing abilities. Through years of hard work and training, Beverley is now one of the sopranos selected to star in the NBR New Zealand Opera. She frequently joins the greats in concerts and has had more than 30 lead roles, not only in New Zealand but also around the world. Beverley is a leader in her field and has recently become the first person to graduate with a Doctorate in Musical Arts from University of Waikato, the second person in New Zealand to ever gain this award. She has also just received a Fellowship of Trinity College of London, an accolade many singers find hard to pass. Being a Sir Edmund Hillary Scholar to University of Waikato has given her the opportunity to be a student ambassador and through great academic achievement she was also awarded a doctoral scholarship to complete her DMA. Her involvement within the musical community has seen Beverley direct and produce various operas and she has helped to organise many concerts on behalf of the Dame Malvina Major Foundation. This has led to Beverley receiving multiple Blues Awards for her performances and service to the university. She is also a well-known haematology scientist at Waikato Hospital and in recent years she discovered a new haemoglobin which subsequently led to a published article identifying, characterising and naming this new variant. Not only does Beverley run a busy professional life, she also guides and mentors her three children who are all heavily involved in their own academic pursuits.

Goldsmith Gallery When Michelle and Anthony Licht of Goldsmiths Gallery Designer Jewellers arrived in New Zealand in 1997 as newlyweds they decided to settle in Tauranga where they had family. Husband Anthony started a small Jewellery Store while Michelle, who had a BA LLB degree from the University of Witwatersrand (converted to NZ law in 1998) worked as a solicitor to support them both. Michelle is a great advocate for women and children, so it was clear that she would choose to practise family law. It was during this time that she was instrumental in undertaking a number of Protection Orders for which her firm later became known. A move to Hamilton saw Michelle move out of law and work with Genesis Energy for about 18 months. It was at this time that the couple had a son, Joseph, and Michelle spent two years as a caring mum at home. During this time Michelle learned more about the jewellery business. When their lovely daughter Jessica came along Michelle spent another two years at home. After which Michelle says she was ‘more than ready’ to take her place beside Anthony in the business. This ability to work in unison has led to them opening up a second store in Westfield, Chartwell. While husband Anthony handles the creative side, Michelle is the face and voice of the business. She is the one that takes clients through the initial steps from just considering designing or remodelling their jewellery to the point where they are happy to go ahead with the manufacturing process. This is at times an emotional journey as there is quite a bit of sentiment involved. Michelle does this with professionalism as well as heart. Then Anthony continues the process. He does the CAD designing and as well as manufacturing of the chosen piece.

Louise Feathers Louise Feathers Planning I was drawn to planning as a ‘high achiever’ in geography and art. The university brochure for resource and environmental planning supported my aspiration to design towns, parks, streetscapes and draw plans. Is this what I do? Not at all. I am a Planning Consultant, aka a resource management planner or a town planner. These labels still don’t really help people understand what I do and it’s not really apparent what we do until you’ve needed to go through the process yourself. Here’s my firm’s “elevator speech.” “We are resource consent specialists. Resource consent is that council approval stage which sits between a concept in your head, and the physical construction. We are the ones who guide you through that process and obtain council approval for you so you can get on and turn the concept into reality.” In a nutshell, planning is a process and we manage that process. The majority of our work involves obtaining the legal document for you from council that says you can use, build, convert, redevelop or subdivide whatever your concept is. This includes a fair amount of negotiating; pulling teams together, finding an angle, developing an argument, understanding and extracting information from the District Plans and knowing the planning process inside out. Most importantly, it’s about delivery of the desired outcome for our clients. We use local knowledge and experience to inform and guide clients through

Two locations: Westfield chartwell 07 852 5341 Victoria Street 07 838 3418 www.goldsmithgallery.co.nz

a process which is getting tougher, more complicated and one which could break a project even before it has gotten off the ground. Despite more policy and more restrictive rules, our ‘success rate’ remains a perfect 100 percent. Our experience and services are nationwide, but personally my passion is in the Hamilton CBD. I have a commitment to maintaining a presence in the central city from a business perspective and I support the city revitalisation objectives. I’ll jump at any opportunity to improve the city centre and Hamilton generally. Recent expansion has, I believe, resulted from being accessible and visible in the CBD and I now head a team of three very independent and capable planners. All strong in communication, negotiation, and being able to keep sights on the big picture while working through the detail which is the District Plan. Increased capacity means we can re-focus on meeting those tight timeframes, while offering more experience in policy planning, obtaining consents from the regional council, strategical transport planning and coastal planning.

www.feathersplanning.co.nz 12027

Michelle Licht

Michelle is responsible for the majority of stock purchasing, paperwork, bookwork, as well as the advertising for the stores; all this while still being involved with the public as she loves building customer relationships, and really enjoys working in an environment that provides a superior customer service. The business strongly believes in giving back to the community that supports it and has the Cancer Society, Hospice, Westpac Rescue Helicopter Trust, at the top of its list. Michelle says that they have donated numerous items for charity auctions. A major donation each year is in support of Dress for Success which empowers women who are returning to the workforce. All of this, yet Michelle still finds time to be very involved with her children and their education. She is on Hukanui School PTA where daughter Jessica goes to school, being part of the committee that organises the bi-annual galas as well as numerous other fundraisers. Goldsmiths Gallery has also donated numerous jewellery items for auction in support of Hukanui School. Her son, Joseph, has just started Hamilton Boys’ High and Michelle is looking forward to continuing her personal policy of involvement there too. Michelle has artfully maintained a home and work balance and still retains the essence of adding value to the multiple layers of their business.

remarkable women in business

Karen Covell Chief Executive Progress to Health

Top Line Accountants Rachel Balme and Jenny Barkle say their clients inspire them with their commitment, hard work, openness to learning, and passion for what they do. “We believe people who start a business are inspiring,” Jenny says. “It can be a tough journey at times but also incredibly rewarding. Anyone who achieves financial security and personal growth through doing work they are passionate about deserves to be celebrated.” When Jenny and Rachel transformed their decades-long friendship into a business partnership in 2009 they knew Top Line Accountants would not be a run-ofthe-mill chartered accountancy firm. By then both had business experience, they’d raised families, they’d worked hard for the community in voluntary roles, and their accounting skills had been continually developed. They were ready to create something special, where people excited about building a business or achieving their own vision of success, could find the professional support to help get them there. Nearly six years later, the vision is real and the firm continues to be sought out by those who don’t want an ordinary accountant. “We see our clients as people not numbers and we take a genuine interest in what they do,” Rachel says. “It’s never about one size fits all. We tailor solutions to their specific needs.” They believe great accountants understand the people and help them look forward, using not only numbers but systems, knowledge building and sometimes delivering a little bit of emotional support or tough love to keep the business making strides. Jenny’s passion is coaching clients to

07 838 0302 www.progresstohealth.org.nz

Kate Wilson – helping Kiwi businesses make the most of their ‘clever stuff’ James & Wells

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Helping Kiwi business owners and dreamers to make the most of their clever stuff is what drives high profile Hamilton patent attorney Kate Wilson. Kate, managing partner at James & Wells, says her role is broader than protecting products with patents and is more about helping businesses better leverage their ideas. “I really want to see Kiwis making the most of their clever stuff. I am passionate about finding the true value of Kiwi companies and ideas. New Zealanders can be very sharing and self-deprecating, which can come at a high cost in a global market,” Kate said. It’s been almost 30 years since Kate joined James & Wells, fresh from a former life as an environmental physicist with multiple science degrees. She is recognised as one of the world’s leading IP strategists and has been a driving force in growing the intellectual property firm, which now has about 70 staff, including more than 30 attorneys, throughout New Zealand. As the champions of innovation, James & Wells enables Kiwis to leverage their assets, from conception to market, with a team that consists of scientists, engineers, accountants, lawyers and commercialisation specialists. “I sometimes still miss the science but it is a job where you examine something very deeply. In my role as a patent attorney I get to see the value in what I am contributing much sooner,” she says. Kate’s success hinges on her strategic mind and ability to look at the big picture to help organisations capture their intangible assets, ideas, inventions or brands. “It’s always important to remember that about 80 percent of a business’ assets

are intangible. Whether it is knowledge of a key staff member or a brilliant idea, it all needs to be protected and leveraged to the best advantage.” Kate is the only New Zealander to feature five times in the IAM Strategy 300, the most extensive guide to IP professionals in the world. She has also been listed on the IAM Patent 1000 and Managing Intellectual Property have named her as an ‘expert of experts’. Global and national recognition aside, Kate’s personal favourite among accolades is the 2014 Lexology Client Choice Award, recognising client care and quality service. “At the end of the day, my clients are why I’m here so their opinion is what counts.” For one who helps others protect their ideas, Kate spends much time sharing her own as a key note speaker for a range of local and global organisations. She is also an avid blogger, giving her IP insights and expertise on a range of related topics. Kate’s credentials include being a Fellow of the New Zealand Institute of Patent Attorneys and a member of the Association of Australian Patent Attorneys. Outside of work, Kate is an enthusiastic foodie, has a published Platter Chatter cookbook and featured on TVNZ’s MasterChef. She also enjoys time on her lifestyle block, fishing, painting and playing an unconventional game of squash.

0800 INNOV8 | www.jaws.co.nz

March/April 2015

Rachel Balme and Jenny Barkle

She has also spoken at national conferences, especially on the journey and experiences of Progress to Health and the lessons learned. Karen consistently provides on-going improvement throughout the organisation while maintaining very good relationships with all involved stakeholders. Such is the high level of service delivery and functioning, Karen is constantly being asked by other organisations for support in improving their own processes and environments. With this in mind, Progress to Health recently launched PressGo – a service designed to help businesses make their workplace wellness a reality. The service delivered is tailor-made to the client, whether it be help with business planning, drafting a policy, or developing workshops on wellbeing for staff. Karen is immensely proud of this development: “The opportunity to take our learning and experience into the wider business community has been a direct consequence of winning the Westpac Award and our clients to date have varied from collegial community organisations through to a government ministry and university.” “Progress to Health believes in communities without barriers, and as we celebrate our 20th anniversary this year, the further developments of our community services and those of PressGo will help us achieve that vision,” said Karen.

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The transition from the distinct possibility of closing the organisation’s doors to a thriving, award-winning one has been a huge journey for Progress to Health, and its chief executive Karen Covell. “The opportunity to build a successful organisation over the last 10 years has been a privilege and to see that it is still on a journey of growth is immensely satisfying,” said Karen. “Winning the Westpac Waikato Business Excellence Award – Not-forProfit category in 2013, enhanced our credibility and presented alternatives for providing excellent service to our clients; the number of which has increased by 18 percent over the last year.” Karen attributes the organisation’s success to the outstanding service provided by the staff. “They have a passion for reconnecting people with their communities,” she says. “We support people seeking to make positive changes by achieving personal goals. “While most clients are living with mental health conditions, our support services embrace the wider health and disability spectrum.” Karen has worked in the not-for-profit sector for 18 years in a variety of roles, and as chief executive for Progress to Health since 2004. As well as experience in leadership, management, HR, change management, organisation development and governance, she has a wide knowledge of health and disability issues at local, regional and national levels. Current contributions include: vice-president for Inclusive NZ (a national network of community organisations); chair for the Waikato DHB mental health and addiction services local advisory group; and board member for the Health & Disability Expo Trust.

WAIKATO BUSINESS NEWS

Jenny Barkle, left, and Rachel Balme. “We take a genuine interest in our clients.” make good decisions. She is responsible for Top Line Accountants’ regular business seminars, open to both clients and non-clients. Rachel particularly enjoys helping clients put the structures and systems in place that enable them to continue growing successfully. Rachel and Jenny still juggle busy lives but they’ve developed strategies for managing work-life balance and they are ready to share their hard-won knowledge to help clients stay healthy and motivated. “It’s important that people’s life goals line up with their business goals. You don’t have much if your work-life balance is not in check,” Rachel said. Top Line Accountants measure their own success through their clients’ sustainable growth. If their clients succeed, they are all winning. “It’s always great to have people around you who motivate you and encourage you to be at the top of your game,” Jenny says. To contact Jenny or Rachel, phone 07-850-1570 or email jenny@toplineaccountants.co.nz, or rachel@toplineaccountants.co.nz for a free one hour consultation.

www.toplineaccountants.co.nz

WAIKATO BUSINESS NEWS

remarkable women in business

March/April 2015

Fiona Platje Precious Metals Group

Kiri Goulter Hamilton & Waikato Tourism Chief Executive of Hamilton & Waikato Tourism, Kiri Goulter, is proud to now call Waikato home. Having moved to Waikato six years ago to re-establish the Regional Tourism Organisation, Kiri has watched the sector and wider region flourish and believes the future is very bright. “With more than $1 billion worth of visitor expenditure annually, a passionate industry and new developments such as The River Plan and The Waikato Story I believe the region is at a key juncture in its tourism journey and I’m excited to be part of it.” Hamilton & Waikato Tourism’s role is to promote the region as a visitor destination and includes implementing marketing initiatives to international, domestic and business events audiences, tourism trade marketing and international and domestic media promotion. Kiri’s skills and extensive experience in destination marketing and management, strategic planning and tourism product development are critical in her role as a sector and business community leader. Currently a trustee of Regional Tourism Organisations of New Zealand (RTONZ) and Conventions and Incentives New Zealand (CINZ) and past chairperson of Explore Central North Island, Kiri considers herself privileged to be able to act as a voice for the Hamilton & Waikato tourism industry, both locally and nationally.

www.preciousmetals.co.nz

“For Hamilton and Waikato to have a seat on these influential Boards is a true testament to the strength and national recognition of the tourism industry here, and it’s an honour for me to represent our operators.” Before her work in Waikato, Kiri held key product development positions at Tourism New Zealand and Destination Northland, where she managed a $3.5m NZTE and industry funded project to build the capability of Northland’s tourism sector. Kiri’s dedication and input to the sector was acknowledged when she was named a finalist in the 2013 NZ Women of Influence Awards for her contribution to tourism marketing and development at a local and regional level.

www.hamiltonwaikato.com

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Since last we spoke to Fiona Platje, managing director of Precious Metals Group much has changed…and all for the better. As we told you in 2013, Fiona is a woman who has stuck strongly to the belief that her cup is always half full. And spend but a few minutes with her and you’ll find her belief is contagious. Expansion of the Group took place last year when Precious Metals opened an attractive store in Centreplace, Hamilton to add to those in Chartwell, Te Awa The Base, Dinsdale and Huntly. The company has also moved head office to the Centreplace Tower. “It’s always exciting in this business,” said Fiona. “New exclusive brands come in to suit our base of loyal clients who have special moments happening in their lives. Fiona oversees her five strategically-placed stores with truckloads of enthusiasm, passion and vigour. Meeting her for the first time you’d think she has always been in the jewellery industry as she seems such a “natural”, but that’s not so. Fiona has a Bachelor of Nursing and worked in Waikato Hospital’s Intensive Care Unit; on the Westpac air ambulance and then as hospital duty manager. She first entered the jewellery business in 2001 and oversaw the growth and addition of more jewellery stores. Finally, in 2010 the decision was made to stop juggling the two demanding jobs that she loved and commit fully to the jewellery business. Should you ask, Fiona will tell you she couldn’t do what she does today without the support and love she receives from her family. The Precious Metals Group is most definitely a family business: Fiona’s husband Michael is a qualified manufacturing jeweller and a diamond broker of note within the industry.

F i o n a regularly travels overseas keeping abreast of the latest jewellery trends and designs. She and Michael are Waikato’s only manufacturing jewellers to have an office in Antwerp, Belgium – “the diamond capital of the world” – which means they’ve got their fingers on the pulse and can bring back the latest diamond cuts, styles and designs for their clients. Underpinning all of this are the values Fiona has embedded into her DNA. Growing up with very high standards instilled from day one by her parents Ophir and Janice, she will tell you the opportunity to bounce ideas off her father’s business head are priceless; and her mother’s love and compassion are responsible for her caring side. Fiona is a woman who doesn’t know any other way but to treat people as you want to be treated, to always be truthful and to follow through on her word. She says she has learnt lots more about herself and the team at Precious Metals since last we chatted and has strengthened the company’s resolve to give back to the community. Through 2014 Precious Metals supported Breast Cancer and Child Cancer appeals, raising funds through each of its stores. This year she has entered husband Michael in the Pork Pie Rally for Kids Can with his 1984 Mini and that’s just for starters.

DISPUTE RESOLUTION SPECIALISTS DISPUTE Good work life balanceRESOLUTION does it for Victoria Whitfield at Whitfield Braun Limited SPECIALISTS Whitfield Braun is a nationally recognised boutique law firm, specialising in litigation.

We believe that by focusing on specialist areas of practice, we are able to ensure that we keep abreast of all legal developments, we maintain a high level of knowledge in our specialist areas, and in turn we are able to provide the best advice to our clients as efficiently and cost effectively asVictoria possible. and Toby, with their combined have learned at Whitfield Braun to gain a Victoria Whitfield knows that every

experience in legal work in Auckland, favourable settlement. successful law firm is built on a great Hamilton and the UK, have rapidly built As the firm grows, Victoria and Toby team and hard work, with the focus We have clients all over the country from Northland to Southland. With thein age Whitfield Braun’s boutique formidable reputation support their staff toof also grow in experience squarelyWhitfield on the client.Braun is a nationally recognised law firm, specialising litigation. as specialists in commercial litigation, and expertise. The same applies in and all areas of her technology improved communication, we find that our office location is irrelevant, arbitration and mediation. Hamilton is quickly becoming an life where she balances leading a thriving ourof low hourly rateson it is oftentakes more economical engage ourto services. Victoria Whitfield and Toby Braun Victoria seriously her role asto the centre for commercial activity law firmand with with the needs her by three young We believe that focusing specialist areas of practice, we areimportant able ensure that employer and mentor of young women and Whitfield Braun is well-placedWhitfield to offer Braun’s Directors daughters. we keep abreast of all legal developments, maintain a high level of knowledge in track record in lawyers whom shewe encourages into the reliable advice, a proven She could do neither job so well without demanding veryto rewarding field of best advice litigation kind of as excellent, high a strong support network: atareas, home, her our specialist and in turn we arebut able provide the toand ourtheclients litigation and dispute resolution – for quality services expected from a modern, husband and their extended family. efficiently and cost effectivelycompanies, as possible. public organisations and forward-looking law firm. At work, she and her fellow director, individuals who face disputes over property, Margaret Thatcher said: “If you want a Toby Braun, have built a talented and contracts, financial matters, construction job done, find a busy woman to do it.” cohesive team of nine solicitors and five We with have clients all over to Southland. With the agehow of challenging it can be issues likefrom leaky Northland homes, and liquidations. Victoria knows support staff, their large open plan the country As Victoria says, there is only one thing balancing all her roles but believes they are office symbolising the co-operative way technology and improved communication, we find that our officealllocation is irrelevant, more satisfying than achieving a successful complementary and contribute to making Contact Victoria at this dynamic team works together to give andthewith our low hourly it is often economical ourofservices. for a more client, and that is seeingto engage her one the leading female litigation victoria.whitfield@whitfieldbraun.co.nz their clients best possible service and ratesoutcome Victoria Whitfield and Toby Braun one of their young solicitors using all they lawyers in New Zealand. or 07 839Directors 8525 outcomes. Whitfield Braun’s

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remarkable women in business

WAIKATO BUSINESS NEWS

Meleane Burgess

Erin Burke

Despite having to work around her busy schedule with three young children and a full time job, Meleane has been the driving force of the Samoa Business Network for the Waikato region. With its origins in Auckland, the Samoa Business Network is a recently incorporated organisation which aims to provide a networking platform and a forum of support for Samoan business owners and professionals. As a Samoan herself, Meleane is passionate about being successful and achieving the best out of life as well as being able to make a positive contribution to the local community. Meleane also sits on the trust board of a local Pasifika health services provider. With the help of businesses and their personnel the Samoa Business Network has been able to host a handful of networking evenings to date, coined as being very successful for those in attendance as interest for the initiative continues to grow. Meleane is determined to develop the Samoa Business Network in the Waikato region, continuing to create relationships and working partnerships with a number of major organisations in the market that shares the organisation’s vision. Meleane has gained support from prominent local leaders and professionals, whom she turns to for advice and direction and who continue to support this growing enterprise.

By Mike Blake

March/April 2015

Practica Legal

Erin Burke returned to New Zealand in 2005 after 15 years overseas, the last 10 of them as a university lecturer in Japan. “With my daughter aged six it was a good time for us to come home and get her started in the New Zealand school system,” said Erin. She also felt it was a good time to consider a career change so at age 40, she announced she was entering law school. Most people thought Erin was mad but as she has always said: “If we listen to pessimists and nay-sayers, we would never do anything!” Erin graduated with LLB (Hons) at the end of 2007 and was admitted to the bar in 2008. During her law studies she developed a passion and skill for negotiation. Together with her negotiation partner, Erin reached the semi-finals in the Australasian Negotiation competition in Melbourne in 2006 and won the New Zealand National title in 2007 going on to represent New Zealand in the World Negotiation Competition held in Singapore later that year. Originally starting out as a commercial solicitor for one of Hamilton’s largest law firms, she then went on to specialise in her true passion, employment law. In 2010 she was the sole founding solicitor for EMA Legal in Waikato and also lectured employment law at University of Waikato Law School in 2011. She subsequently accepted a position as senior solicitor then Associate for another large Hamilton law firm. Erin has a wealth of experience in representing employers and employees in negotiations, mediation and before the Employment Relations Authority and the Employment Court. She is also a quali-

fied mediator and has regularly published articles on employment law in Waikato Business News, Waikato Times and New Zealand Business Magazine. In 2014 Erin went on to establish her own boutique legal practice, Practica Legal, which specialises solely in employment law. She says that this exciting opportunity allows her to take client service to a whole new level. Her loyal client base has always appreciated her pragmatic, solution-based approach and establishing her own practice now enables her to provide unparalleled service. Erin’s primary focus is on providing excellent service, representation and advice with an affordable, flexible fee structure. She is passionate about employment law and believes it is this passion that has enabled her to achieve her success to date.

For more information on Practica Legal visit www.practicalegal.co.nz

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At the most recent Samoa Business Network event local National MP David Bennett mentioned that: “The Samoan Business Network is a great initiative that enables business and professional people to interact, share stories and network. Its members range from small business owners to those with senior positions in major corporates. They will surely grow and I encourage all those wishing to support this great initiative to get involved and celebrate Samoan business and leadership in our community”. The Waikato Samoa Business Network is currently finalising plans for its initial launch in 2015 and encourages all those who are interested or would like to know more to make contact today to get involved and get behind it, Meleane is available on 027 694 6544.

Changing lives: Empowering people to flourish, personally and professionally

Jenny Bell Jenny Bell Oranga Ltd

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Jenny Bell Oranga Ltd. was created in 2013 by Jennifer Bell. The vision of Jenny Bell Oranga is to educate, encourage and inspire people to increase their sense of wellbeing and happiness. Jennifer describes Jenny Bell Oranga as an educational consultancy focused on empowering people to be resilient for life. She states this is achieved in two ways; by providing quality facilitator training for people who wish to deliver emotional resilience child and youth programmes in their own school, organisation, clinic or community; and by providing adults and children with effective tools and strategies to take control over their own wellbeing (oranga). Our programmes are tailored for specific age groups from young children, to teens to adults. We empower people to overcome states of anxiety, depression and stress, and to increase the sense of wellbeing and happiness. The Social and Emotional Resiliency programmes delivered by Jenny Bell Oranga are evidenced-based and endorsed by the World Health Organisation. Essentially we use best practice, skills and strategies that have been proven to work. These programmes help all people of all ages build resilience, con-

fidence and emotional well-being by teaching cognitive, behavioural and emotional skills in a simple, well-structured format. Jennifer states these programmes promote self-esteem, problem solving, resilience, mindfulness and build confidence and promote positive relationships. These programmes remain at the cutting edge of excellence in anxiety and stress prevention and resilience building. Jenny Bell Oranga runs Resiliency Workshops for Corporates. People’s personal and professional lives are not separate linear lines, Jennifer states. Stress, anxiety and conflict in our professional lives affects our personal lives and vice versa. We all seem to lead very busy lives these days, with never enough time in the day to achieve all the things that we want to get done. We find it hard to fit in ‘down time’ and relax and unwind. With internet and our smart phones the distinction between work time and personal time has all but disappeared. This all comes at a cost to our emotional and social wellbeing. The statistics state that stress and anxiety is the most common mental health concern. We know that 1 in 5 (20%) of the population experience significant emotional distress and that this increases with age. We also know that only 2 in 10 people get help and support when they experience emotional distress. When anxiety is elevated for a prolonged period of time, people often experience a decrease in life satisfaction and an

increase in states of depression. When a company offers their employees the opportunity to participate in the Resilience for LIFE program, they are investing in emotional insurance for their business. With the growth in evidence for mindfulness as a way to cultivate well-being, organisations ranging from City banks and advertising agencies, to schools and government departments are offering courses for their staff. We know that work productivity increases and work place conflict decreases as peoples social and emotional wellbeing increases. Jennifer is equally passionate about passing on these skills and strategies to our children. We all know about research evidence for early intervention, she states. This means we should also be working towards a prevention model of practice and not just an intervention model. It is estimated that 20 percent of preschool children show moderate to clinically significant levels of emotional and behavioural problems. Anxiety at this level has consequences for social and academic development. When anxiety is chronic and without intervention, it is likely to lead to depression and to have significant life challenges into adolescence and adulthood. Jenny Bell Oranga offers children and families a nine week child-focused programme at their centre. Jennifer says her vision is to have these programmes running in all of the early childhood centres, primary and secondary schools,

throughout New Zealand. Think of the difference that would make! Jennifer believes in building capacity within educational and health professionals to deliver these programmes to the children they work with. Jennifer is a fully accredited and licensed trainer and facilitator of the international FRIENDS social and emotional resiliency programmes. Jennifer’s professional background is in education. She is a highly experienced and well qualified educator. She is a trained facilitator in both the FOCUS programme (for children and teens with Obsessive Compulsive Disorder) and Secret Agent Society programme (social

skills programme for children on the Autistic Spectrum). When asked what it was that prompted her to create Jenny Bell Oranga, Jennifer states it is her passion for empowering people to make a positive difference in their own lives. It was this passion, she states, that led her to take the big step from resigning from her career with its regular and dependable wage to launch a new business from scratch. Changing from employee to business developer and manager and now employer has required a change of mind set and it’s been a bit of a learning curve, but I have always felt well supported.

www.jennybell.co.nz

WAIKATO BUSINESS NEWS

catering solutions

March/April 2015

Conferencing at The Narrows Landing The Narrows Landing is only 12 kilometres from Hamilton CBD, a mere two minute drive to Hamilton Airport, four minutes to Mystery Creek, easy access to SH1 and SH3 and within walking distance to two of Hamilton’s popular golf courses.

uilt in 1996, The Narrows Landing was a fore-runner in sustainable builds, using recycled and natural materials. The interior is a seamless blend of rustic chic, classic style and tasteful design. The environment promotes an ambience that allows you to absorb the stunning songs of the many tui that live in the area. Our facilities include ample free parking, audio/video facilities, wireless internet access, full catering, restaurant and bar facilities and accommodation. For those of you who enjoy walking or running, we have a variety of tracks available that will take you across rural countryside, through a unique oak stand and past stunning views of the Waikato River. Conference Rooms: • The Pirongia Deck The largest of all our private rooms, perfect for large conferences, product expos, shows, catwalks, dinner/presentations. It caters for up to 200 guests seated and 350 theater style Equipped with a fixed screen, data projector, bar with Eftpos facilities, sound system, build in stage, fairy

lights, stand up heaters and fixed heaters around the room. The Pirongia deck has beautiful views, easy access from the car park and has suitable wheel chair access and amenities. • The Great Room Located on the lobby level, this spacious and versatile room is very comfortable, welcoming and provides a tranquil ambience, perfect to get to work. The room enjoys of plenty of natural light; the French doors open into a private balcony to enjoy the breaks alfresco. This room caters for up to 40 guests seated and 70 on theatre style. • Observatory: Located on the first level, this beautiful room overlooks the Narrows Landing gardens. The Observatory has large windows and glass roof; allowing the natural light to filter through. The room opens to two side balconies, the perfect area to enjoy the coffee breaks. This room caters for up to 14 guests. Conference and meeting facilities: • Data projector and screen • Standard whiteboard and markers

The Narrows Landing - a beautiful setting, inside and out • Sound system • Air conditioning unit • Free WIFI • Extra tables for registrations or product display if required Day Conference package: $66.00 + GST (14 and under) or $58.00 + GST (15 and over)

Maggy’s Catering has been operating for more than 25 years and is now a household name in Hamilton and through the greater Waikato. Success has come through supplying fresh and deli-

E catering.enquiries@maggyscatering.co.nz www.maggyscatering.co.nz | 20B Lake Road, Frankton 11002

• Catering for morning tea, lunch and afternoon tea • The use of a standard whiteboard and markers • The use of the data projector and screen • Use of the sound system if required • Free WIFI Please do not hesitate to contact

us next time you are planning a conference or a meeting. We look forward to working with you. Airport Road 31, RD 2 Tamahere, Hamilton, Waikato 3282 Phone: 07 858 4001 Email: sales@thenarrowslanding.co.nz Web: www.thenarrowslanding.co.nz

Maggy’s Catering – so right for corporate, conference, private

 corporate  private  vege / vegan / gluten free

P 07 8466185

The rate includes: • Venue hire • Room set up (varies depending on the number of guests and the function room) • Exclusive use of the room • Water and mints • Tea and coffee station on arrival and refreshed before every break.

cious food, made using, as far as possible, Fair Trade, free range, local and seasonal products. Maggy’s is now an accredited member of the Conscious Consumer movement, and is working hard to reduce its impact on the environment. “We believe food should be real, so we are a bit wary of food fads, which isn’t to say we are not constantly thinking up new ways to present food,” said managing director Jan Sosinko. “At Maggy’s Catering we are experts in dealing with dietary requirements, so we can take care of you if you’re gluten free, have other allergies, are vegetarian or vegan.” Maggy’s are experts at corporate, conference and private catering, and can offer individually tailored packages to meet any particular requirements. “Corporate clients, in particular, appreciate boardroom dinners where restaurant quality food is presented, but in a private environment,” said Jan. “We are great at thinking outside the square, so if it’s an outdoor wedding, a picnic in the park, a dinner at home or a party in the local hall, we can help make your event a success.” Maggy’s has two cafes – S’Orbi on Peachgrove Road, and deVice at Innovation Park, Ruakura, where you can sample the food and deli-

cious coffee from local roastery, Laroma. “We have recently opened a lunch bar in our commercial kitchen at 20 Lake Road, Frankton,” said Jan. Maggy’s believes strongly in giving back to the community so has been a major sponsor of the Christian Foodbank, since its inception and for the last two years, part of the Fullfill programme, operated by St Vincent de Paul Society, which supplies lunches to needy schoolchildren. “Some weeks it’s up to 1500 sandwiches, so we are grateful to those of our sup-

pliers who help with this project, particularly Mill St PakNSave which supplies the bread and Greenlea meats who have come aboard with us as a sponsor. “Another major event we have been involved with since its inception, is the Relay For Life survivors’ afternoon tea and barbecue,” said Jan. “Most of us have been touched by cancer, one way or another, so we see this as another way of contributing to this wonderful cause. “We recently catered a camp where volunteers buddy up with children with cancer on their annual summer camp. It was a real privilege to be involved with this.” Of course, hospitality, like other businesses, would be nowhere without good staff, and Maggy’s is no exception. “They are the stars,” said Jan. “Some have been with Maggy’s 10 years and more, coming and going as life circumstances have changed. “Apparently we are like the Hotel California – “you can check out but you can never leave” . Check out the website www. maggyscatering.co.nz or like Maggy’s on Facebook.

catering solutions

WAIKATO BUSINESS NEWS

March/April 2015

For hassle-free spit roast catering that will impress your guests… guaranteed! When Graham Peet saw that spit roast catering was growing in popularity across the ditch and figured the Aussies had no qualms about claiming the famous Pavlova along with other kiwi icons, he saw an opportunity for we Kiwis to get something back.

fter making several alterations to the way Aussies were doing things he officially launched the Spit Roast Catering Company in November 1997. And Graham’s belief that his style of catering is one with which most Kiwis can identify was quickly proven right. Spit Roast Catering Company now provides pack-

ages for all types of occasions from very casual beach parties and construction roof shouts to formal wedding and corporate functions, huge public events and everything in between. In its 18 years of operation the company has effectively grown the New Zealand market for quality value-for-money spit roast catering from its modern premises in Auckland and Hamilton.

And with the capacity to cater for more than 70 functions a day (which often occurs during the busy summer months) the Spit Roast Catering Company has gone from strength to strength. Subsequently the company has grown to become the most respected and busiest spit roast caterer in the country. The original Spit Roast Catering Company covers not just Waikato and Auckland but all of Northland, Bay of Plenty, Coromandel, Rotorua and Taupo… with a full range of menu items aimed to please. “When we cater to your event it’s our responsibility to take away all the hassles so you can sit back and enjoy yourself as well,” said Graham. “In fact we brought the entire concept of spit roast catering to NZ… and 18 years later we’re still the best in the business despite many attempted imitators,” he said. “There’s a good reason we served more than 200,000 people through 2014 and we’re proud of it. “We also pride ourselves on making the catering of your event as easy as possible thanks to our extensive experience in the industry,” he said. “No other caterer will go as far to fulfil your needs and ensure your event is a raging success.” Give Graham and the team at SRCC a call today on 0800 762 787 to plan your next catered event.

Real food, real taste, for real people. What is Café Inc?

FURNITURE Large range of tables & chairs Trestles – Long or round available Bar Leaners & Bar Stools TABLEWARE Crockery & Cutlery, Serving ware & Platters Glassware & Specialty Glassware CATERING EQUIPMENT Extensive range of catering equipment Hot food storage, Ovens & BBQs Refrigeration (including Coolroom Trailers) AUDIO VISUAL EQUIPMENT General lighting, Sound responsive lighting Special effects equipment, PA Equipment Music systems & Jukeboxes LINEN Table cloths & serviettes, Overlays & runners, Chair covers MARQUEES All sizes available

Delicious, hassle-free Delicious, hassle-freecatering catering anywhere, anytime. anywhere, anytime. GUARANTEED. GUARANTEED. THE CATERING SOLUTIONS GROUP

THE CATE R IN G SOLU TIO N S GRO UP

he Inc stands for inclusive of everyone. We are a café that prides ourselves on offering Allergy friendly dishes that can be enjoyed by everyone, allergy’s or not. We also take pride in providing REAL food that is not full of additives and preservatives. We do this by making the bulk of our dishes in house and only source local ingredients from people who are passionate about their products. Not to mention award winning coffee.

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www.srcc.co.nz www.srcc.co.nz email: info@srcc.co.nz email: info@srcc.co.nz

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You can find us in the new Rototuna shopping centre next to Lonestar

Weddings Birthdays Birthdays Sports Clubs SportsSocials Clubs / Balls SocialsCocktail / Balls Parties Company Cocktail PartiesFunctions Reunions Company Functions Graduations Reunions Special Events Graduations All Occasions Special Events All Occasions

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www.fingerfood.co.nz

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ALSO PART OF THE CATERING SOLUTIONS GROUP

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WAIKATO BUSINESS NEWS

March/April 2015

Can a parent company be held liable for the debts of its subsidiary? If you have split your business across more than one company or provide advice to someone with more than one company – keep reading the extent to which the related company took part in the management of the company in liquidation, its conduct towards the creditors of the company in liquidation, the extent to which the liquidation is attributable to the actions of the related company and other matters as the Court thinks fit. The High Court case involved a property that had been leased by Lewis Holdings Limited (Lewis) to Stube Industries Limited (Stube). Stube is a subsidiary of Steel & Tube Holdings Limited (STH). The rent and rates on the leased property were paid by STH. In 2013, Stube was placed into liquidation. Lewis filed a written claim (proof of debt) against Stube seeking to

By hayden farrow

Hayden Farrow is a Director in the Tax Team at PricewaterhouseCoopers | Email: hayden.d.farrow@nz.pwc.com be paid the debt owed under the lease agreement. Lewis and the liquidators then sought an order requiring STH to pay the whole of Lewis’ claim made against Stube. Lifting the corporate veil The High Court decided in favour of Lewis and issued a judgement making STH liable for the full amount claimed by Lewis in the liquidation (i.e. the corporate veil was lifted). Its decision was based on the following findings: The CEO and CFO of STH were directors of Stube and did not approach their duties as directors in a way which recognised Stube as a separate legal entity i.e. decisions for Stube never went to the board of directors of Stube, i.e. separate meetings were not held. The STH group acted as a single unit. Stube was managed as a division of STH and not as an independent com-

pany. STH treated the lease as their own and made lease payments to Lewis. Stube had no employees, but used STH’s employees to conduct business. No recorded arrangement existed for STH to provide management services to Stube, and no intercompany charge existed for the provision of services. Stube’s financial affairs were intertwined with STH. For example, Stube had no separate bank account and rates and rent invoices were addressed to and paid by STH. Stube did not obtain independent advice when entering major transactions. Even when an issue as serious enough to require external legal advice arose (i.e. the renewal of a 21-year lease), STH did not have any regard to the separate legal existence of Stube.

The conduct towards Lewis in relation to the lease renewal was such that would reasonably lead Lewis to believe that Stube was not treated as a separate legal entity distinct from STH. The circumstances that gave rise to the liquidation of Stube are attributable entirely to the actions of STH as a direct consequence of STH withdrawing its financial support from Stube. Other important facts the Court considered: Directors of a company should not agree to a company incurring an obligation unless the directors believe, at the time and on reasonable grounds, that the company would be able to perform the obligation when it was required to do so. The directors were aware that Stube had no financial capacity to enter into the

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Millions of shipping containers pass through sea ports each year, carrying anything from machinery and auto parts to shoes, toys, and frozen food. At modern ports, containers are unloaded onto docks, and then moved to stacking yards where automatic stacking cranes and ship-to-shore cranes stack them until they are ready to be loaded onto trucks or train cars. Containers must be moved quickly and accurately without interference from other containers, cranes, or vehicles. Any delays reduce profitability for the port, especially at large ports that move thousands of containers each day. ABB Crane Systems is the world’s leading supplier of automation and electrical systems for container handling and bulk handling cranes,

including automatic stacking cranes and ship to shore cranes. They are notoriously difficult to control because they use long ropes, and small disturbances can cause the containers to swing. Even without any external disturbances, the motion of the container itself can produce oscillations. Today, these cranes are required to lift heavier loads at higher speeds and to greater heights than ever before; however, this size increase is making the oscillation problem even worse. These oscillations and their suppression have been widely recognised as a major efficiency bottleneck by the shipping industry. ABB Crane Systems wanted to develop improved automatic crane controllers capable of suppressing the swinging motion, and hence

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t’s common practice to structure a business or to enter into new business ventures through separate companies to ring fence risk because of the commonly held understanding that if a company goes under, related companies can’t be dragged under with it. However, a recent High Court decision, Lewis Holdings Ltd v Steel & Tube Holdings Ltd (2014), demonstrates that this is not always the case. If a company is in liquidation, the liquidator can apply to the Court for an order requiring a related company to pay its debts. In deciding whether to make the order, the Court must take into account

Taxation and the law

renewal of the lease, yet did so anyway (albeit inadvertently). The Court also attached weight to the argument that STH, as a publicly listed company with a company solicitor, has a responsibility to ensure that Stube’s separate legal identity was maintained. Conclusion The judgement reflects the need to recognise a subsidiary as a separate legal entity. Each company’s affairs must be conducted in a way which reflects that separate legal existence. In Lewis v Steel, the directors did not recognise the subsidiary as separate from the parent. They did not sit down and discuss Stube’s matters wearing their Stube directors’ hats. As a result, STH was held liable for Stube’s debt. The decision is to be appealed and the final outcome could change the corporate landscape going forward, because there is no doubt that other liquidators will quickly apply the same approach when chasing outstanding debts. The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice.

improve their customers’ operational safety and profitability. ABB Crane Systems asked Maplesoft Engineering Solutions experts to develop a new high-fidelity model of the container and ropes of large automatic cranes. Once developed in MapleSim, the system-level physical modeling tool from Maplesoft, the model was then exported as a Simulink®* S-function to be used in testing. With the dynamic behaviour of the ropes and container captured in the model, engineers at ABB Cranes were able to test their control strategies under a variety of scenarios and duty cycles. Since MapleSim allowed for the model structure to be quickly changed and the S-function regenerated, changes could easily be made in response to feedback from the operators. The team at ABB Cranes uses MapleSim models for mechanical analysis, control algorithm development and to

optimise operations. As a result, the engineers at ABB Crane Systems are able to improve the performance of their crane control systems, increasing container throughput for their clients. “By using Maplesoft Engineering Solutions, we’ve saved our clients a lot of money while reducing our own development time from months to days,” said Dr Jonas Ohr, tech manager, motion control and automation at ABB Crane Systems. “Using MapleSim to develop the initial plant model was significantly faster than trying to develop it in Simulink alone, and the results were easily integrated into our toolchain. “The Maplesoft Engineering Solutions team provided the expertise we needed to meet our project goals quickly and effectively.” These results increased profitability for ABB Cranes’ clients, particularly at very large ports moving thousands of containers each day.

Sales volume rises The volume of manufacturing sales rose 0.9 percent in the December 2014 quarter, after a 0.5 percent rise in the September 2014 quarter. Of the 13 manufacturing industries, nine increased and four decreased in the December 2014 quarter. The main volume movements this quarter were in: • petroleum and coal product manufacturing (not seasonally adjusted), up 7.2 percent • meat and dairy product manufacturing, up 0.9 percent • transport equipment, machinery and equipment manufacturing, up 2.1 percent • metal product manufacturing, up 1.9 percent. The trend for the manufacturing sales volume, which gives a longer-term picture of movements, has been mainly rising since a low point in the June 2013 quarter. Volumes are calculated by removing the effect of price changes from sales values.

transport & general engineering 60 years

WAIKATO BUSINESS NEWS

March/April 2015

Transport & General Engineering C

P A

N Y

T E

Celebrating 60 years in 2015 Saturday 18th April 2015 Claudelands Events Centre, Hamilton

Convoys will leave Arthur Porter Drive - Te Rapa from 9am Good vantage points will be Te Rapa straight, Ulster Street and Boundary Road • Truck Show and Shine judged event with prize giveaways (best fleet, best truck of show, oldest, newest, plus many more..) • Open to the public (gold coin donation to the Waikato/Bay of Plenty Cancer Society) • Family fun day with entertainment for the kids, plus food and refreshments on site

Register your Transport Trailer equipment online today @ www.tandg.co.nz For further details contact: Grant Whisker National Sales and Customer Support Mobile: 021 244 7179 Office: 07 849 3844 Email: grantw@tandg.co.nz SALES – SERVICE – SUPPORT

0800 4 T AND G

(0800 482 634) www.tandg.co.nz

WAIKATO BUSINESS NEWS

n 1969 Transport and General Engineering Company Limited (T&G) changed the transport industry when the company manufactured the very first aluminium body built in New Zealand, branded “Transport Trailers”. This was a breakthrough in achieving a lower tare weight that flew in the faces of critics who said it wasn’t strong enough and wouldn’t last. T&G were the pioneers of the day, as they are now, and proved the critics wrong. This is a company that was built on strong beliefs and a commitment to the transport industry and its clients from the very beginning. Back in 1955 Ian Stevenson and Bill Box decided that it was time for them to take a punt and step out on their own to specialise in transport and engineering. Both were fitters and turners working out of Hamilton and both knew the risks they faced back then when they rented

transport & general engineering 60 years

March/April 2015

industrial premises in Frankton. Bill passed away in 2012, having worked with Ian Stevenson in the business for most of his days. Now age 80, Ian is a director of the company and looking forward to the celebration of the company’s 60th anniversary. “It was tough when we started as we had no money,” said Ian. “There was Bill, an apprentice and me. We were renting a property to work out of and we had a couple of welders, a milling machine, a lathe, two gas plants and that was it. “It took a year of general engineering before the real work came rolling in and then it was a potential customer who switched on the bright idea light when he asked us to produce a semitrailer,” he said. “He was a bloke Bill knew when he lived on the Coromandel Peninsula. From then on many orders came in by word-ofmouth.” Over the years Ian and Bill expanded the business earning

Ian Stevenson, Mike Stevenson and Bill Box the reputation of building top-ofthe-line truck bodies. Their policy of not taking any short cuts stood them in good stead and the company grew… so much so that they moved out of their rental premises to a purpose-built factory in Te Rapa. As they became well known in the truck and trailer indus-

try some of the larger transport operators came knocking on their door. These included Cronin’s from the Waikato; Stevenson’s from Auckland and Roose Industries, based in Mercer. The Ministry of Works, as it was known back then, was also a regular client. “We built many of the heavy

haulage trailers that worked the government hydro projects, some with a capacity of up to 100 tonnes,” said Ian. “One trailer had a tare weight of around 16 tonnes. After some serious research, in Australia and the United States, Bill and Ian decided aluminium was the way to go. “Operators were screaming out for lower tare weights and this was an ideal way of guaranteeing that,” said Ian. There were those who laughed at the idea, saying aluminium wouldn’t hold up to the rigours and stresses most operators placed on their truck and trailer units. But Bill and Ian proved them wrong and in the course of introducing aluminium to the industry, changed it forever. Big money was invested on dies, extrusions and welding and cutting equipment. Then they had to find a customer. Roose Industries, who had been with them for a long time

and, in fact, had just recently taken delivery of an identical outfit with steel bins, gave them the nod. The aluminium generation in transport was underway. And while some operators were slow to commit, the fact that the Roose aluminium rig was 1500kg lighter than the previous steel one delivered was the one that opened the gates for Ian and Bill. Two years down the track and orders started to come in. “It was a period of worry for us,” said Ian. “But in the end we knew we’d have to make the decision to specialise in just aluminium tippers.” T&G managing director Mike Stevenson, the major shareholder, started with the company aged 16 and worked his way to the top. He says it is great to be at the helm of a growing 60-year-old company, set up by his father Ian and business partner Bill. Operations manager Greg Cornes and workshop managContinued on page 27

t built in NZ in 1969

Roose Industries first alloy uni

One of T&G's latest HP

MV units built for Hilton

Dibbles Transport 1990

Winstones Aggregates Ltd

Haulage in Timaru

transport & general engineering 60 years

WAIKATO BUSINESS NEWS

March/April 2015

T&G Head Office

From page 26 er Craig Jamieson have been with the company since they left school and a few years ago Mike decided to bring them both in as shareholders. “This is part of our strategic plan for the company to ensure continued growth and longevity for T&G,” he said. Mike says T&G’s loyal customers have helped build the growth the company has been able to sustain over the past few decades. “A number of our customers have been with T&G for more than half a century, something we are very proud of,” he said. To support its nationwide customer base T&G also has a service provider network covering all the major centres throughout New Zealand. “We set very high standards for ourselves and this is reflected in our end product when customers take delivery of their new Transport Trailer units,” he said. Mike also pays tribute to the dedication, attention to detail and loyalty of the company’s staff of almost 70. “We’ve achieved what we’ve achieved at T&G through our people...it’s all about people!”

Proud to win two Deloitte Fast 50 Awards

Pictured, from left are: Operations manager, Greg Cornes; workshop manager, Craig Jamieson; managing director, Mike Stevenson and national sales manager, Grant Whisker “There is booming land development, continued growth in agriculture and massive roading and infrastructure projects, all of which is driving demand for our Transport Trailer product. “This year is a very special 60th year for T&G and to celebrate we have a few events planned starting with the Transport Trailer Show and Shine on April 18. This will involve a major

convoy of about 100 Truck and Trailer units which will assemble in Arthur Porter Drive at Te Rapa between 7am and 8.45am for a 9am start. T&G national sales and customer support manager Grant Whisker says the plan is that three convoys, about 10 minutes apart will head into town from the Te Rapa starting line. They’ll drive from the assembly point, over the

First building, Te Rapa Straigh

Stevensons Resources Ltd, in the Drury Quarry

Avalon drive over-bridge, onto Te Rapa Road and all the way into Ulster Street. When they reach the Mill Street – Ulster Street – Boundary Road traffic lights they’ll hang a left and cross the Whitiora Bridge and continue to the Heaphy Terrace roundabout. The convoys will head down Heaphy Terrace, towards the Claudelands Event Centre and turn into Brooklyn Road where they will enter

Gate Three and head to the Exhibition Plaza. Marshals will direct them to their parking spots. Judging of the Show and Shine rigs will begin at midday after drivers have had a chance to polish their Transport Trailer equipment and the prizegiving will get underway at about 2pm. This will be one convoy you won’t forget in a hurry and it’s all down to Transport Trailers…Happy 60th.

Building number two, Kaimiro Street

s 2014

Deloitte Fast 50 award winner

T&G was very proud to receive two prestigious awards at the 2014 Deloittes Fast 50 Business Awards. These awards are for the fastest growing companies in New Zealand and T&G picked up two on the night. The first was for the “Fastest growing manufacturer – Central North Island and the second was for “Fastest growing mature business – Central North Island. The awards are in recognition of the hard working team at T&G. Managing director Mike Stevenson presented the awards to the management team and workshop staff at a recent T&G luncheon. Mike says the awards reflect the dedicated team that works tirelessly for T&G customers.

WAIKATO BUSINESS NEWS

transport & general engineering 60 years

March/April 2015

As a key supplier to T&G, Fleet Image would like to congratulate them on their 60th year in business.

With more than 30 staff, three booths between two branches, and a mobile sandblasting unit – we can panel and paint anything you need.

Services: ç Insurance Crash Repairs ç Truck, Car, Crane & Bus painting ç Truck and Car repairs ç Painting of Helicopters, ç Planes, Boats, Tractors, Diggers & Bikes ç Touch ups ç Trailer refurbishment ç Grooming and Valet Service ç Fibreglass repairs ç Plastic welding ç Mobile sandblast unit ç You name it, we will paint it

Panel & Paint Specialist for Cars and Trucks

Admin/Accounts 28 Foreman Road HAMILTON

1585 Alexandra St TE AWAMUTU

Kris Browne kris@fleetimage.co.nz 021453882

Glenn Tervit glenn@fleetimage.co.nz 0212778770

www.fleetimage.co.nz mobile website also available on your smart phone

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PO Box 364 Te Awamutu, 3800 Telephone: 07 871 6780 Fax: 07 871 6770 Email: office@fleetimage.co.nz

Congratulations to Transport and General Engineering Company Ltd for completing 60 years of success in business. We wish you all the best for the future. It is with pleasure that Tauranga Canvas continues to supply Transport and General with specialised quality PVC bulk bin covers proudly manufactured by us at our purpose built facility at Mount Maunganui. We thank Transport and General for the support they have shown us over many years and look forward to servicing their needs in the years to come. TARPAULINS Tauranga Canvas has extensive experience in the manufacture and

fitting of roll up, rollover, elliptical and sliding cover systems for truck and trailers. We offer fast and efficient fabrication of covers using industry leading equipment and quality materials. We offer: • A variety of fabrics and colours • Welded waterproof seams • Double stitched seams where required • Reefers where required • Quality hardware for all types of covers

CURTAINSIDES Our range of freight, insulated, super insulated and chipliner curtainsides are suitable for all types of rigid truck and trailer units. We import our own heavy duty 900gsm polymer direct from Germany in a wide variety of colours. Tauranga Canvas uses only the best ‘user friendly’ components in the manufacture of its products. We can arrange specialised sign writing, digital printing and clear coating. We offer: • Heavy duty 900gsm Polymar imported direct from Germany. See our Colour Swatch on our website for our extensive colour range www.tarps.co.nz • Quality stainless steel buckles - two styles • Quality tensioners • Aluminium luffgroove poles and cast alloy base plugs

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• Six styles of track designed to be

used in conjunction with Tauranga Canvas pelmet • 5 year load restraint rating plate • Labelled with our job number, date and fabric colour for easy recognition for replacement parts as required.

Tauranga Canvas LTd 83 Portside Drive, Mt Maunganui, Bay of Plenty

FreePhone 0800 4TarPs

(0800 482 777) Phone: 07 575 5469 www.tarps.co.nz

transport & general engineering 60 years

WAIKATO BUSINESS NEWS

March/April 2015

PROUD TRANSPORT EQUIPMENT SUPPLIERS TO TRANSPORT & GENERAL ENG CO LTD

Built by T&G for Burnett Motors Ashburton

Hereâ&#x20AC;&#x2122;s to working with the best of the best.

THE TRANSPECS TEAM CONGRATULATES TRANSPORT & GENERAL ENG CO LTD ON 60 YEARS OF ENGINEERING EXCELLENCE & WISH THEM MANY MORE TO COME.

Congratulations on your 60th year Transport & General Engineering. At Real Steel we believe in combining the best materials, tools and expertise. We recognised these traits in T&G and awarded them the coveted HARDOX IN MY BODY accreditation in 2013. Thank you for striving for innovation with us. Weâ&#x20AC;&#x2122;re looking forward to continuing to drive the industry forward together.

TRANSPECS IS PROUD TO SUPPLY THESE WORLD-LEADING TRANSPORT EQUIPMENT BRANDS ...

Congratulations Transport and General Engineering Co. We join with you in celebrating your success of 60 years serving the heavy transport industry with quality NZ MANUFACTURED TRUCK & TRAILER TIPPING UNITS. T.A.T.E.S (NZ) Ltd is proud to be a key supplier to T&G. An important feature of a quality trailer is the correct selection of trailer axles, suspensions, wheels, tipping hoists and brake systems. Tateâ&#x20AC;&#x2122;s have the complete package of well-known brands where the specifications will satisfy all truckers demands.

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Thank you T&G, we enjoy doing business with you.

Phone: +64 9 299 777, +64 9 299 9911 Fax: +64 9 297 7666 Email: enquiries@tates.co.nz

WAIKATO BUSINESS NEWS

March/April 2015

transport & general engineering 60 years

INEX Metals Ltd are proud suppliers to Transport and General Engineering. Congratulations on your 60th year in business.

We specialise in stocking and supplying aluminium sheet, plate and extrusions to the New Zealand and Export markets. Established in 2005 in response to market demand for superior suppliers of aluminium sheet, plate and extrusions, INEX Metals Ltd is proudly 100% New Zealand owned and operated. SpECIaLIST aLuMINIuM SoLuTIoNS AuckLANd 09 270 8342 sales@inexmetals.co.nz HAMILtoN 07 849 4150 h.sales@inexmetals.co.nz cHrIstcHurcH 03 341 5402 ch.sales@inexmetals.co.nz

SPECIALIST ALUMINIUM SOLUTIONS

12636

www.inexmetals.co.nz

Deloitte are proud to be associated with Transport and General Engineering and congratulate them on achieving the great milestone of 60 years in business. 24 Bridge Street, PO Box 17, Hamilton, 3240, New Zealand Ph: 07 838 4800 | Fax: 07 838 4810 | www.deloiteprivate.co.nz

WAIKATO BUSINESS NEWS

March/April 2015

Shop boutique style in charming Queenwood

By Mike Blake

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Shopping boutique-style has an appeal to most people and the offering at Queenwood has a value beyond what one would expect from the normal strip shops. Located on the corner of Queenwood Ave and Herbert Road, easily reachable from Comries Road, off River Road, this ‘boomerang’ of shops has some surprising outlets guaranteed to ensure you return. The day I took a stroll ‘around the boomerang’ and gave all shops a ‘good stare’, there were customers in each of them. On the Herbert Road side, Raw Essentials for cats and

dogs was doing a roaring trade dispensing the latest in hard food for animal vigour and accessories for that prize pooch or pussycat. Willow Shoes, offering women sizes 10 plus was a very elegant affair and a couple of ‘girls’ were sitting, surrounded by small mountains of very stylish footwear. Cinderella they were not, but were just as determined as the girl with the glass slipper to shoe-horn their way into a pair or two. Oliver, Interior Designers. This is a very tasteful shop and offers a huge range of elements to the new home buyer and renovator. It wouldn’t be a strip of

P 07 853 9343 E info@thenailandbeautystudio.co.nz W www.thenailandbeautystudio.co.nz

shops in the suburbs without a dairy and a takeaway opportunity…all present and correct. But moving right along. Jam Queenwood sits in the spot where a restaurant has been for many years, right at the apex of the boomerang. Tables outside attract diners like magnets through the summer months. And when I cruised past, the clinking of cutlery on crockery indicated a fair crowd was taking advantage of the tasty offerings available. And now the Queenwood side in no particular order… The Nail Beauty Salon had several women enjoying the pampering of bringing their nails up to scratch while others attended the Vintage Hair Boutique for a classy trim and blow wave. The Ear Room was more private for its clients but I figured they did what the name suggests. Chiq Boutique on Queenwood stocks a wonderful range of clothing and at the end of the strip is Foot Forward Shoes for women and kids…both stores were bulging with customers on the day of

my visit. Strolling back to the corner, I caught the scent of leather and poked my head into The Port Boutique. Wow, the

accessories, of all descriptions, would tempt any woman to flex her ‘black belt in shopping’. All-in-all a visit to charm-

ing Queenwood with its beautiful trees and ample spaces for parking is an experience not to be missed.

Sandi Horsburgh – Audiology CliniCiAn Shop 4, Queenwood Village, Herbert Road, Hamilton

1A Queenwood Village, Herbert Road, Hamilton 07 855 3201 | www.theportboutique.co.nz 13981

11411

2 Queenwood Ave, Queenwood, Hamilton 3210 Phone 07 929 2556 Email queenwood@rawessentials.co.nz

The little out of the way shop with a huge range of stock, from babies through to teens. Queenwood Village Queenwood Avenue, Chartwell, Hamilton Phone 07 855 9505

11044

11848

Raw Essentials Queenwood

Shop 1, Queenwood Village, Herbert Rd, Hamilton P 07 855 5932 www.footforward.co.nz

Find us on facebook

Phone: 07 855 8878 Mobile: 021 020 66321 Email: sandi.horsburgh@xtra.co.nz website: www.theearroom.co.nz

Find us on facebook

Jam At Queenwood Cafe Lovely relaxed atmosphere | Exceptional coffee Open 7.30am-3.30pm Mon-Fri, 8am-4pm Sat-Sun Phone 07 855 5649 | Corner of Queenwood Ave and Herbert Road, Queenwood, Hamilton

WAIKATO BUSINESS NEWS

March/April 2015

WBN

First on the scene PROUDLY SPONSORED BY MONTANA CATERING

Montana Catering Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz

Thomas Gibbons addresses Directors at lunch

1 - Mandeep Sidhu, BDO; Chelsie Foley, McCaw Lewis; Lucy Bird, Westpac; Jamie Powell and Hayley Luxton, BDO 2 - Margaret Malloch, Milk Test and Lisa Booth, Yellow

3 - Clinton Allety, WINTEC and Hamish Ward, Westpac 4 - Alison Nation, Bernard Lamusse and Steve Stark, BDO

5 - Ashley Martin, ANZ; Fiona Schroeder, SHARE and Keith Goddard, ASB 2 1 - Evelyn Weir, Thomas Gibbons and Russell Drake 2 - Simon Lockwood and Andrew Bateman 3 - Grant Robson and Bruce Sheridan 4 - Margaret Devlin and Ken Williamson 5 - Diane Hallifax, Claire Ashton and Lisa Anderson 6 - Laura Monahan, Melissa Gibson, Bernard Lamusse and Kim Richards 7 -B evin Coley, Sarah MortonJohnson and Jagdeep SinghLadhar

6 - Rexlyn Tiitiiatalaga, Waikato Chamber; Dennis Tseng, BDO and Nadine Maisey, Waikato Chamber 7 - Rudi Bosman, WINTEC; Melissa Gibson and Jonathan Aquilina, McCaw Lewis 8 - Graeme Smylie, Insurance Review Services and Andy Collins, Red Cabs

9 - Xenia Saleeva, Hamilton International Airport; Tony Kane, PHAE Group; Stuart McKenzie, Enhance Technology Ltd and Callum Malcolm, Westpac

WAIKATO BUSINESS NEWS

March/April 2015

Waikato Rural Support Trust 0800 787 254

Farmers – ask advice if ‘big dry’ battle getting tough Waikato and South Auckland farmers are being encouraged to put their hands up promptly if they need advice due to the ongoing very dry conditions in the region. Soil moisture levels are currently even lower than during last year’s extended big dry. This follows a 2014-15 summer that has seen very high temperatures and significant wind. The low soil moisture means the ability of pasture to grow is reduced, although there is plenty of supplementary feed about for stock at present following a good spring and farmers generally are reported to be coping. But the dry soil conditions are

exacerbated by the fact that rivers around the region are flowing lower than usual due to lower than average rainfall over winter, meaning some consented irrigation take restrictions have started to take effect, particularly in the Waihou-Piako catchments, and could become more widespread if adequate rainfall does not occur. A lower dairy payout is also aggravating the financial impact on farmers as the dry conditions begin to impact pasture quality and milk production. Officials from Auckland Council, Waikato Regional Council, DairyNZ, Beef + Lamb NZ, Ministry for Primary Industries, Waikato Rural Support

Recognised ‘trade cert’ for infrastructure workers The civil infrastructure industry has taken a major step forward towards establishing a recognised trade qualification for its workers. Unlike building, plumb-ing Christchurch Infrastructure and electrical workers, people Rebuild Team) who are proin the civil infrastructure indus- viding a project manager to try in jobs such as road build- help the trade certification get ing and pipe laying, have no underway. Inaugural chair of industry wide and transferrable the Civil Trades Certification trade qualification. Board, Dave Connell, says A Civil Trades Certification taking the first step towards Board has been established to trades certification for civil infr oversee the initiation of the astructure is exciting but well new trade regime and the reg- overdue. istration of Civil Infrastructure “Trade certification will funTradespeople. The Board had its damentally change how the civil inaugural meeting in Wellington infrastructure industry works,” recently. The initiative has wide said Dave. industry support and is being Dave says the trade certificapromoted through Connexis, tion will empower and advantage the industry training organisa- workers who will have a rection for the infrastructure indus- ognised and transferrable trade try, along with SCIRT (Stronger behind them. Publisher

Alan Neben Ph: (07) 838 1333 Mob: 021 733 536 Email: alan@wbn.co.nz Sales director Deidre Morris Ph: (07) 838 1333 Mob: 027 228 8442 Email: deidre@wbn.co.nz

Editor

Mike Blake Ph: (07) 838 1333 Mob: 027 248 8442 Email: mike@wbn.co.nz

Production and design manager Willem Loots Ph: (07) 838 1333 Mob: 021 055 3102 Email: production@wbn.co.nz

advertising inquiries Please contact: Jody Anderson Ph: (07) 838 1333 Mob: 027 236 7912 Email: jody@wbn.co.nz Jill Wolfgram-orr Ph: (07) 838 1333 Mob: 021 411 888 Email: jill@wbn.co.nz Candra Hansen Ph: (07) 838 1333 Mob: 027 836 2226 Email: candra@wbn.co.nz

Electronic Forwarding Editorial: News releases/Photos/Letters: mike@wbn.co.nz Production: Copy/Proofs: production@wbn.co.nz Subscriptions: kim@wbn.co.nz Waikato Business Publications Ltd specialises in business publishing, advertising, design and print media services. Waikato Business News has a circulation of 11,000, distributed throughout the Waikato between Tuakau and Turangi, and to a subscription base.

WaikatoBusiness P U B L IC AT I O N S

12 Mill Street, Hamilton PO Box 1425, Hamilton, 3240. Ph: (07) 838 1333 Fax: (07) 838 2807

Trust and Federated Farmers convened recently to collectively review conditions and how farmers were coping. Federated Farmers officials reported farmers were managing the situation, although there were greater signs of stress among those with less experience of dealing with droughts. Trust chair Neil Bateup said: “It’s early days yet and hopefully it won’t turn out as bad as last year. Farmers have built resilience dealing with droughts over a number of years and overall most dairy and drystock farmers are managing well. But we are concerned about the situation many new sharemilkers will be facing.” If dry conditions worsened for an extended period he felt “there’s going to be stress out there with the dairy payout where it is”. Neil encouraged any farmers needing help or advice – particularly newer farmers not used to coping with dry conditions – to contact the trust or industry organisations such as DairyNZ and Beef + Lamb NZ. “You are not alone, we’re here to help, so farmers shouldn’t hesitate to reach out for advice or information if they need it. These are very dry times and it’s important to get support when needed,” said Neil. The Rural Support Trust is offering places on “back to the future” courses targeted at individuals uncertain about their future and will cover areas such as goal setting, financial planning and business strategies. Contact numbers and resources for farmers: Waikato Rural Support Trust 0800 787 254

Mai FM expands across Waikato New Zealand’s biggest Hip Hop and RMB Radio station is now broadcasting Waikatowide after owner MediaWorks increased transmission power and relocated to the Mount Ruru tower. This followed Mediaworks’ successful bid at the radio frequency auction in December 2014 where the company paid $2.5 million to secure the licence for the next 18 years. Before that Mai FM had been operating on a short term, lowpowered licence which provided quality coverage to Hamilton but marginal coverage to the regional areas of Waikato. Mai FM is the biggest Hip Hop and RMB music station is New Zealand. It has more than 209,000 listeners reflecting a 12 percent growth over the past six months and more than 250,000 Facebook friends combined across Mai pages. The Mai Morning show of Nickson, Nate and Lily are hugely popular with their audience and content director Phil Bell (DJ Sir-Vere) maintains a strong Waikato connection having been

brought up in Claudelands and is a passionate season ticket holder with the Chiefs. Mediaworks Waikato general manager Steve Rowe says there was huge demand for the station. “We only launched it a month before the annual audience survey last year and even with such a short lead time and just Hamilton coverage it came out as the strongest debut in all the markets the brand has launched into. “We had a lot of inquiry as to when we would offer Mai outside Hamilton and now with the exception of some pockets in the Western Hills, the majority of Waikato can tune in. Steve says Mai FM offers advertisers access to a 15 to 34-year-olds who are technologically savvy, own the latest gadgets, engage heavily on social media, always like to wear the latest fashion and like to be known as trendsetters. Dining out, being members of sports teams and going to movies, the mall and night clubs are their spare time activities. You can tune into Mai FM in Waikato on 105.8 FM

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WAIKATO BUSINESS NEWS

March/April 2015

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