Waikato Business News Oct/Nov 2015 by Waikato Business News

Special advertising wrap

Introducing the new home of Audi and Volkswagen in the Waikato

A new era of excellence The impressive new Ebbett Audi and Ebbett Volkswagen site has allowed for an innovative approach to the industry, with the showroom cleverly designed to incorporate both brands while affording them their individuality. “We’ve brought the showrooms right up to the street front and incorporated a cafe, Osten, which can be accessed without going through either showroom,” says Ebbett Volkswagen dealer principal Richard van den Engel. The Ebbett Audi showroom is located on Clyde St while Ebbett Volkswagen is on Grey St. The showrooms are connected through a central plaza but also operate individually. The move also allows the relocation of the workshop and parts department, which due to space constraints have been at a separate venue from the original central city yard.

“We can now bring our entire operation and specialised team together on one site. This makes for superior customer service, streamlines all aspects of the experience and is far more efficient for our customers.” The creation of this inclusive site is somewhat bucking the trends evident elsewhere in the motor industry. Despite tight economic times, Ebbett Audi and Ebbett Volkswagen’s meticulous attention to its customers and innovation has seen the business continue a steady growth. “Our Hamilton city centre location has been too small for some time and has not allowed us to fully explore the direction we wish to move in,” says Richard. “Having a purpose built site allows us to work towards our future plans and incorporate the technology and Continued on page 25

Special advertising wrap

Consistent new look for Waikato Milking Systems Waikato Milking Systems is a world-class business with a focus on innovation, performance and durability, which is exactly what they were looking for in their new fleet of vehicles. Not many staff get to test drive a range of vehicles when their boss is looking to upgrade the company fleet, but that’s exactly what the team at Waikato Milking Systems did. Dean Bell, chief executive of the dairy technology manufacturer, let his employees choose the vehicle they felt most comfortable and safe in, when they traded in their Holden Commodores, Toyota Camrys and Hilux utes for a fleet of Volkswagen automobiles from Ebbett Volkswagen in Hamilton. “Our mix of vehicles meant, as a company, we had no uniformity or consistency when out on the road, or the farm,” explained Dean. “It had reached the point where we needed to reflect the purpose and choices I wanted our clients to make when choosing a product. I don’t want our clients to have a mixture of products

from a range of suppliers; I want them to realise Waikato Milking Systems can provide all they need, but we needed to exhibit that ourselves.” Today, the Waikato Milking Systems team can be seen out and about in Volkswagen Amaroks. “We’ve got one vehicle that is identical across the company,” Bell explained. “It’s broad, easy to fit three farmers across the back seat, plus it’s a utility 4WD with high priority on driver and passenger safety. What’s more, at the Fieldays earlier this year I saw an army of Amaroks in the carparks and felt the agricultural community thought they were a good choice as well.” Although the Volkswagen Amarok stems from Germany, Dean went to Ebbett Volkswagen in Hamilton to make his purchase. “Establishing a relationship with a local dealer was imperative,” Dean said. “And the service we have received from the team at Ebbett

The team Richard van den engel General Manager & Dealer Principal Ebbett Volkswagen

Poll Oosthuizen New Car Sales Manager Ebbett Volkswagen

Alistair Silcock Service Manager Ebbett Volkswagen

Andrew Unternahrer Dealer Principal Ebbett Audi

Jason Young Service Manager Ebbett Audi

Jessica McKinnon, Ebbett Volkswagen Fleet Account Manager, hands the keys over to Josh Norquay from Waikato Milking Systems.

Volkswagen has been first rate. “Ebbett did the numbers for me and the Amarok had the best cost of ownership. Although the purchase price was slightly more, operating costs are less per km, residual prices are good and service intervals are long. Again, the same principles as our own product.”

The primary fleet selection was based on our front line needs, but Volkswagen also had a good range of safe, efficient models that suited all other company car drivers. Richard van den Engel, dealer principal, Ebbett Volkswagen, said the brand was an obvious fit for

Waikato Milking Systems. “As a company they offer a high technology product that is a market leader, they do high mileage and they have a range of different requirements. The Amarok and the Passat plugged all the gaps in terms of fit for purpose, fuel efficiency and brand match.”

Combined Christian Foodbank “This van basically helps us feed our community. In the past we had individuals driving around in cars to collect and deliver. But with the van that Ebbett Volkswagen has provided us, we can now be so much more efficient – which allows us to get on with helping those people in need.” - Mike Rolton, chairman, Combined Christian Foodbank

October/November 2015 Volume 23: issue 9

www.wbn.co.nz

Driving business value with digital investments Digital investments are on the rise and spread more widely throughout organisations than ever before.

massive 99 percent of business leaders expect their digital investments to yield more immediate returns such as revenue growth. That leaves a mere one percent of company executives who view digital as a way to drive disruption in their own or other industries. PwC’s seventh annual Digital IQTM Survey explores the ability of organisations to use technology to drive business value. And while CEO leadership for digital is at an all-time high (73 percent), business leaders must accelerate their company’s approach to stay ahead of both market and internal disruption. In this year’s study of nearly 2000 executives across 51

countries – split equally among business and IT executives – PwC identified 10 critical behaviors that translate directly to strong revenue growth and profit margin. Companies responding to the Digital IQ survey with the highest scores across the 10 behaviors are 50 percent more likely to achieve rapid revenue growth and twice as likely to achieve rapid profit growth when compared with the remaining Digital IQ respondents. “Everyone talks about digital, but few understand the specific leadership behaviors that drive performance,” said PwC advisory principal and chief technologist Chris Curran. “We are seeing signs this is changing, with leading digital practitioners looking to

Features From the ground up Pages 41 – 44

Workplace safety Pages 28 - 29

Ebbett Prestige Page 23 – 27

how today’s investments can improve tomorrow’s business results. This is a critical mindset, especially as digital technologies become more pervasive.” Executives are seeking more strategic value from digital investments, with 45 percent stating that their numberone expectation from these investments is revenue growth, followed by 25 percent seeking better customer experiences and 12 percent aiming for improved profitability. Further solidifying the correlation companies are seeing between digital and business success, 31 percent of global respondents stated they are investing more than 15 percent of revenue into digital. Overall, companies are prioritising their investments in order to drive revenue and profit growth, but only within the confines of their existing business models. Only one percent of executives said their number-one expectation for digital was

to disrupt their own or other industries. Instead, executives are seeking immediate returns. In a continuation of a multi-year trend, more CEOs are leading the digital charge, setting the tone for their entire organisations that digital is essential. The CIO’s role also continues to change, from predominantly leading all internal and external digital efforts today (at 40 percent) to an expected drop-off in three years’ time (to 35 percent). A majority (65 percent) of respondents indicate the CIO’s key responsibilities in three years’ time will be limited to all internal IT efforts or all internal IT efforts in combination with innovation. Now in its seventh year, PwC’s Digital IQ survey tracks best practices and evolving attitudes and priorities regarding digital technologies around the world. Digital IQ is an annual survey to assess how well companies understand the value of technology and weave it into

the fabric of their organisation. Based on the latest survey, PwC identified 10 behaviors that have shown correlation to stronger financial performance: The CEO is a champion for digital. 73 percent of business and IT executives said that their CEO was a champion for digi-

tal, a significant increase over the 57 percent who said they had a CEO champion in 2013. The executives responsible for digital are involved in setting high-level business strategy. CEOs may set the tone and vision for digital, but those Continued on page 3

Features Child Focus

Pages 37 – 39

Cambridge Jewellers Pages 30 - 31

Education

Page 34 – 36

Real estate warning …don’t be greedy There’s no doubt about it, the hot topic of conversation all around the city is real estate. Expectant vendors are listing their homes for sale in the hope of a great tide of Auckland carpet baggers coming south to take advantage of fair prices and a cleaner, less stressful environment. The city’s major real estate companies are reporting record lifts in listings and while this could see a rise in prices, they are warning vendors against becoming too greedy.

Take advice and set the price accordingly. Lodge Real Estate’s managing director Jeremy O’Rourke, says his company is welcoming property listers in record numbers. “During September 499 homes were listed on realestate.co.nz for the Hamilton market,” said Jeremy. “Never before has the local market seen such high num-

bers of residential properties come onto the market within one month. “It is the most monthly listings since we started tracking stock,” said Jeremy. “The highest listings per month before September 2015 was November 2013 with 453 listings and August 2015 with 452 listings. “Historically, however, November is most often the

Jeremy O’Rourke month that a majority of people list their homes on the market in Hamilton. “So we will likely see a Continued on page 3

CH Waikato Business News ad v2.ai 1 2/07/2015 5:24:21 p.m.

WAIKATO BUSINESS NEWS

October/November 2015

We make sure the right specialists are talking to you at the right time. After all, it’s not about us, it’s about you.

Hamilton

CAPITAL ADVISORY Hayden Dillon Accessing capital to grow your business, manage your risk, and minimise the cost.

AUDIT & ASSURANCE Colin Tasker Ensuring your business is using best practise to save you money and reduce your risk.

TAX ADVISORY

Angela Hodges

CMY

Colin Tasker

Hayden Dillon

Angela Hodges

Lauren Garrity

Audit & Assurance

Capital Advisory

Tax Advisory

Business Advisory

Pro-active management of your business structures, to protect and grow your bottom line.

BUSINESS ADVISORY Lauren Garrity An extension of your business ensuring that your statutory reporting needs are met and maintained in a cost efficient manner.

Your team, all working for you Tel 838 2180 www.crowehorwath.co.nz/waikato

Audit | Tax | Advisory

Crowe Horwath has the largest national footprint of any business advisory firm operating in New Zealand. We deliver practical accounting, audit, tax and business advisory solutions from our network of 24 offices around the country. We are the fifth largest accounting and business advisory firm in Australasia, offering you quick and easy access to specialists and resources whenever and wherever you need us.

EQUIPE COLORADO 4X2 INSIGNIA CRUZE VXR FEATURES STATE 1.8L SEDAN AUTO CREWCAB AUTO 4WD TECHNOLOGY $OF THE ART $ 33,990 25,990 $39,990 NEW MID-SIZE MALIBU CD PETROL

from rsp

+on roads

• • • • •

from rsp

+on roads

2.8 V6 Turbo charged 239 kw Adaptive cruise control 20 inch alloy wheels Lane change alert/side blind spot alert Heated Recaro leather seats

• • • •

+on roads

PRICED FROM

$69,990

Passive entry / push button start Auto emergency braking Bi-xenon headlamps MyLink touch screen with satellite navigation Offer available while stocks last. Offers end April 30th 2014. Not available with

THESE DEALS ARE AS GOOD AS THEY GET

other offers. Private customers only.

5965158AA

10716

EBBETT HOLDEN 204-208 Anglesea St, Hamilton, T 0800 07 838280 0949 888

www.ebbett.co.nz

WAIKATO BUSINESS NEWS

October/November 2015

Driving business value with digital investments From page 1 responsible for operationalising digital, often the CIO or CDO, are instrumental in setting high-level business strategy. This is especially true in companies where digital leaders have their own P&Ls and are responsible for a significant share of the business. Business-aligned digital strategy is agreed upon and shared at the C-level. Organisations and leaders that are aligned are more likely to maximise investments and can better identify areas of overlap and resource gaps that could derail efforts. Business and digital strategy are well communicated enterprise-wide. Strategy isn’t complete without engagement by everyone in the organisation. Currently, 69 percent of companies say that business and digital strategy is shared enterprise-wide and last year that figure was 55 percent and in 2013 it was 50 percent.Active engagement with external sources to gather new ideas for applying emerging technologies. Top-performing companies find digital inspiration everywhere, especially outside their organisation. Innovative companies are much more likely to evaluate many emerging technologies, characterising their approach to adoption as one that’s purely technology driven (69 percent), in contrast to the rest of companies (54 percent). They also look to a wide variety of sources to seed their idea pipeline, actively engaging with industry analysts (63 percent), customers (46 percent), and vendor ecosystems (44 percent) the most.

Digital enterprise investments are made primarily for competitive advantage. An indicator of evolving roles, 68 percent of digital spending comes from budgets outside of IT’s budget, a significant increase from 47 percent the year before. Also, the executive responsible for digital investment continues to shift, with the CIO (27 percent) and the CDO (14 percent) sharing that job with the CEO (34 percent) and CFO (13 percent). Effective utilisation of all data captured to drive business value. Getting value out of data often means using it to guide strategic decisions like how to grow the business or whether to collaborate with competitors. This remains a challenge for executives, citing specifically behavioral and skills barriers, such as understanding which data to use and how it benefits their role, nearly as much as issues with data quality or accuracy. Proactive evaluation and planning for security and privacy risks in digital enterprise projects. As companies add new technologies, customers, partners, devices, and data, there are ever more interdependencies and risks to address. That’s the baseline today. What’s different when it comes to Digital IQ is the level of proactivity required. Businesses need to consistently think about how their cybersecurity strategies can help build brand, competitive advantage, and shareholder value. A single, multi-year digital enterprise roadmap that includes business capabilities

and processes as well as digital and IT components. Progress has ebbed and flowed as digital has become more pervasive in the enterprise while at the same time also more fragmented. Today, 53 percent of com-

panies have a comprehensive roadmap that includes business capabilities and processes, as well as digital and IT components. Four years ago 63 percent of companies did. Consistent measurement of outcomes from digital technol-

ogy investments.Consistency in measurement is also crucial. Businesses and their boards want to see the value they’re achieving from digital investments. Top-performing companies lead lower performing ones

here again (79 percent v 72 percent). Demonstrating this requires a combination of traditional metrics (like ROI) to track against growth goals, as well as newer ones for measuring more disruptive investments.

Real estate warning …don’t be greedy From page 1 new record set within the next few months,” he explained. During the first 12 days of October, 175 homes had already been listed in Hamilton. Jeremy said more stock on the market meant there would likely be a decrease in the rate of price growth in Hamilton’s residential market. “With more stock coming onto the market, there is less pressure on prices. “We will certainly still see prices continue to rise, however the rate of those rises should

level out as we head into the start of summer,” he said. Several factors are coming into play all at once, which have contributed to a record number of listings in the city. “We saw a record number of building consents lodged in May this year,” he said. “Those homes are ready for homeowners to move into, which means the houses they are moving out of are now on the market. “Additionally, with the media spotlight on record sale prices in Hamilton, vendors are wanting to take advantage

of this buoyant market. “Plus, spring always sees the most listings in Hamilton. These three factors together contributed to record listings in September,” said Jeremy. He cautioned vendors, however, against greed. Clearance rates in the city’s auction rooms have dipped slightly as vendors hold onto unrealistic price expectations. “It’s simple economics of supply and demand – if buyers have more stock to choose from, they won’t make buying decisions as quickly,” he said. “There is a lot more quality

stock on the market, so vendors need to keep their price expectations within reach of buyers if they want to sell in a reasonable timeframe,” he cautioned. This year Hamilton’s September median selling price for residential properties was $425,000 – an increase from $415,500 in August. This is up from $375,000 in September 2014. Real estate teams sold 463 homes in the city during September, up from 408 in August and just 229 in September 2014.

Food prices up 0.7 percent in year to September In the year to September 2015, food prices increased 0.7 percent, according to Statistics New Zealand. This follows an increase of 0.4 percent in the year to August. “Fruit and vegetable prices increased 5.3 percent over the year, with higher prices for avocados, lettuce, potatoes, and bananas,” consumer prices manager Matt Haigh said. Fruit prices increased 7.8 percent, while vegetable prices increased 3.9 percent. Restaurant meals and readyto-eat food prices rose 2.0 percent. Meat, poultry, and fish

prices increased 0.7 percent, with increases for beef, partly offset by lower prices for chicken and lamb. Beef prices are now at their highest levels, reflecting higher prices for minced beef and porterhouse steak. Minced beef prices are now at a peak of $14.38 per kilo, compared with $12.33 per kilo a year ago. Lower grocery food prices (down 1.5 percent, and now at the same level as September 2010), were influenced by lower prices for fresh milk, yoghurt, cheese, and cakes and biscuits.

Fresh milk prices (down 6.1 percent) are now at their lowest level since August 2013. Lower yoghurt prices (down 13 percent) were influenced by more discounting.Lower fruit and vegetable prices push food prices down 0.5 percent in September In the September month, food prices fell 0.5 percent. This follows a 0.5 percent fall in August and a 0.6 percent rise in July. Seasonally adjusted food prices rose 0.1 percent in September. Fruit and vegetable prices fell 5.0 percent in September, with lower prices for tomatoes, let-

tuce, capsicums, and cucumber. Vegetable prices fell 7.9 percent, while fruit prices fell 0.3 percent. After adjusting for seasonal influences, vegetable prices fell 0.3 percent and fruit prices also fell 0.3 percent. Higher prices for meat, poultry, and fish (up 1.8 percent) were influenced by higher prices for beef (now at their highest level) and processed meat. These rises were partly offset by lower prices for pork. Grocery food prices rose 0.2 percent, with higher prices for snack foods and sauces.

Introducing your local ANZ Deal Team Dave Barnett Trade Specialist david.barnett@anz.com T. 07 837 8767 M. 021 310 481

Kylie Jury Agri Specialist kylie.jury@anz.com T. 07 837 8567 M. 027 224 6709

Scott Neeley Senior Agri Specialist scott.neeley@anz.com T. 07 837 8635 M. 027 475 4684

Guy McLean Senior Commercial Specialist guy.mclean@anz.com T. 07 837 8790 M. 027 451 2916

Chelsey Hawthorn Commercial Specialist chelsey.hawthorn@anz.com T. 07 837 8288 M. 021 838 414

Karen Kiernan Transaction Banking Specialist karen.kiernan@anz.com T. 07 837 8638 M. 027 274 9445

Roger Middleton Property Specialist roger.middleton@anz.com T. 07 837 8052 M. 021 344 691

You may know ANZ is the market leader for access to specialist expertise, but did you know those specialists are located right here in the Waikato? Our commitment to giving you more means we have local specialists, on the ground, ready to share our knowledge, insights and connections to help your business grow. So when you’re planning your next business deal, be sure to give us a call.

anz.co.nz ANZ Bank New Zealand Limited 02/15

16277

WAIKATO BUSINESS NEWS

October/November 2015

So much to absorb at Waikato Home Show By Mike Blake Before this year’s visit to the Waikato Home and Garden Show, someone suggested… same old…same old. Rubbish. While, naturally there were the keen annual exhibitors, I was pleasantly surprised to see so many new faces promoting their wares. I wasn’t looking for anything specific but there’s always something that tempts the wallet out of the pocket. And certainly if I was building a new house or renovating any section of my present home, there were

new, bold ideas to suit all sections from kitchen, to bedroom, to lounge, to garage and outdoors. Whether it went on the floors or the walls, on the ceiling or outdoors, there was someone standing by to show you their best. An award-winning smoker presented by Gourmet Innovations, leaders in outdoor cooking solutions, caught my eye. Director of the company, Craig Vickery was quick to point out the benefits of his Bradley Smoker. And judging from the pushing crowd, toothpicks poised for a sec-

ond jab of the delicious pork being ceremoniously withdrawn from a new-look smoker/roaster, it was all true. I had arrived at 10am, opening time, and when my phone rang after two hours to remind me it was lunch time, I had covered only half the show. So for another two hours I plodded round, checking out points of interest. The brave Vilagrad team was on hand after their devastating fire only a couple of months before. By the time I cried enough I was feeling that I could have done with one of those mobility scooters I spotted when I first arrived at the show. Even the residential home idea was feeling ever closer. But I toughed it out and strode off down Heaphy Terrace looking for a cab. They’re never there when you want one and why I didn’t call one I’ll never know. It was a great day and for most, I am sure it was well worth the entry fee. Good on you Hannah and Associates…your next show cannot come soon enough.

1 - Barbara Scholten and Marcelo Menoita, owners of Durello Traditional Brazilian Foods show off their award won in the convenience food section of the NZ Food Awards. 2 - Showing off Gilbrook Lifestyles, suppliers of German outdoor furniture were Mike and Shona Brooks who both said the Home Show was going well for them. 3 - Highly Commended in the Best Stand Award was Mark Guest, the thinking paperhanger. 4 - Meyer Cheeses has won many awards in recent years. Standing with a winner is cheesemaker and manager Miel Meyer. 5 - Grime Off Now director Ryan Hamilton explains his product to potential clients Annette and 4 Henk Eksteen owners of Old Villa Dental in Hamilton East. 6 - A complete design home package was finished as the doors opened for the show. The 300sqm conceptual house was designed by Paula Hassard, owner of Rooms in Tristram Street, Hamilton.

Waikato Branch – Upcoming events/courses The Institute of Directors in New Zealand (IoD) promotes excellence in corporate governance, represents directors’ interests and facilitates their professional development through education and training.

11 November

Lunch function with guest speaker Mark Stewart

12.00 - 2.00pm, Radio Sport Lounge, FMG Stadium Waikato

17 November

NFP Governance Workshop

6.00 - 8.00pm, Tompkins Wake, Hamilton

24 November

Rural Governance Essentials Extra course added due to demand, spaces filling fast! Novotel Tainui, Hamilton

Waikato branch is kindly sponsored by:

CPD: 2 Points CPD: 3 Points

CPD: 8 Points

To register, please contact: Megan Beveridge, Branch Manager Waikato.branch@iod.org.nz, 021 358772 or www.iod.org.nz

WAIKATO BUSINESS NEWS

October/November 2015

For the love of helping vulnerable families The goal is to complete a safe house before Christmas, ready to house another five women and up to ten children. Completion of the organisation’s sixth safe house will increase the Refuge’s current accommodation numbers, and allow them to cater to a total of 75 women and children. Terry Wilson, Managing Director of Mitre 10 Mega in Hamilton said once he and his team learned about the work of Waikato Women’s Refuge he wanted to do something significant to help. “We felt that we could help with this renovation project. So we’ve rounded up our team, and our suppliers to donate $30,000 worth of building products.” PAN have moved to help Waikato Women’s Refuge in any way we can. “While we’re not so handy with hammers and skilsaws we’ve developed the Rounding Up campaign, a new website build is underway and our amazing PAN team are giving their time free of charge to help” says Graeme Blake, PAN Director.

When PAN introduced Terry Wilson from Mitre 10 Mega to Waikato Women’s Refuge – Te Whakaruruhau we could tell there was a lotta love for this important project.

In addition to volunteer help, the Waikato Women’s Refuge also require a range of new or lightly used donated items including: beds and bedroom furnishings, laundry machines, vacuum cleaners, all kitchen items, lounge furniture, bathroom furnishings, meeting room table, whiteboard, computers, TV, office furniture, printer and more. Volunteers can sign up to work a half or full day (or more) on the Waikato Women’s Refuge Safe House Community Build Event, 2-13 November, by phoning Waikato Women’s Refuge on 07 855 1569 or online at www.roundingup.co.nz

Terry Wilson The Base Te Rapa

Roni Albert CEO Waikato Womens Refuge Te Whakaruruhau

for refuge

PAN151016

for refuge

pan.co.nz | thelove.agency

WAIKATO BUSINESS NEWS

October/November 2015

MBA as a career reinvention

As the economy begins to slow – with agriculture, manufacturing and even Auckland housing market slowing down in the last month - many managers will look to reinvent or transform their careers. Dr Colleen Rigby, MBA director, Waikato Management School

his is particularly true of professionals, entrepreneurs and those with mid- to senior level specialist skills or management skills related to one field. The MBA offers a unique opportunity to reinvent careers and broaden horizons. The first year of an MBA offers the opportunity of gaining some generalist skills, since it covers every aspect of the business from strategy and economics to marketing, finance, HR and supply chain among others. It positions those who graduate at the end of the first year of study with a stand-alone qualification, namely the Postgraduate Diploma in Management Studies, with the chance to take on a general management role in any industry. The second year of the MBA, lifts this another level and focuses on building leadership and CEO capability, so that MBA graduates are fit to take their place at the boardroom table. Topics include leadership and transformation, value creation, governance and corporate

finance. Busy people wonder how they will fit in the studies with their work, family, sport and leisure. The MBA has especially been designed for people in fullor part-time jobs. There is a choice in the first

year of attending classes from 6-9pm once or twice a week or attending classes on a Friday afternoon and all day Saturday every second weekend. Most students tell us that they discover how much time they were wasting before they joined the MBA; when they are studying, they simply cut out unproductive time, like sitting and watching TV in the evenings, to fit in their studies. A number also say that by studying regularly, they have noticed how the rest of the fam-

ily develop a better work ethic. Children imitate their parents by setting goals, reading regularly, researching what they want to achieve and even having a vision board in their rooms, resulting in better academic and sporting achievements. This is an unexpected added value for families. In class, the lecturers are “pracademics” – they work in the real world as well as being academics. Many have significant roles as directors in well-known organisations, consult to local

and international organisations and have run their own businesses, so that they bring real examples to class. You may be analysing a headline news case, such as Volkswagen’s emissions scandal from a governance perspective on the day the news breaks - with experts in the field. There are a number of scholarships for both first and second year MBA. You don’t have to be a genius to be eligible for a scholarship, as the criteria include contribution to society and leadership in

other fields. Even if you pay full price, research shows that investment is recouped within 3.5 years, through fast-track promotions and salary increases, because graduates are able to add significant value to the organisations in which they work. Watch out for information sessions and the opportunity to attend MBA for a day, so that you can find out more and have an in-depth understanding of what the programme involves. Reinvent your career and transform your future.

Nihal becomes a Doctor of Science It’s been an unconventional career journey for electronic engineering senior lecturer Nihal Kularatna, a journey that has delivered him a Doctor of Science. “I’m delighted to receive this qualification as it has given due credit to my contributions in the field of electronic and electrical engineering over many decades,” says Nihal. “I was born and brought up in Sri Lanka, and my parents couldn’t afford for me to do any postgraduate study so it hasn’t been a smooth journey to where I am now. It’s been a roller-coaster. I have been guiding PhD students for many years now, and now receiving a DSc is a huge honour.” Nihal submitted his thesis for the degree at the end of 2013 and received official notification he would be awarded the DSc in June 2015.

Nihal Kularatna University of Waikato Dean of Science and Engineering Professor Bruce Clarkson says Nihal’s contribution to the university has been significant. “This award is justified recognition for Nihal’s strong

research performance over many years.” Nihal’s interest in electrical engineering began at an early age as he was growing up in Sri Lanka. “I used to walk home from primary school across town

with my friends. I started digging around in the garbage bins of radio repair shops picking up discarded components, which I didn’t know were resistors and capacitors. I enjoyed playing with them, and by the age of 10 I was able to use step-down transformers instead of batteries to light up bulbs.” In 1976, Nihal graduated with a BSc (Engineering) (Hons) from Sri Lanka’s University of Peradeniya. From 1976 to 1985 he worked in Sri Lanka and the Middle East as an electronics engineer responsible for navigational aids and communications projects in civil aviation and digital telephone exchange systems After returning to Sri Lanka from a three-year contract as an electronic engineer in Saudi Arabia, he joined the Arthur C Clarke Institute for Modern Technologies in 1985

as a research and development engineer. He was appointed as CEO in 2000. Nihal came to New Zealand with his family in 2002 to take up a position at the University of Auckland, moving to the University of Waikato in 2006. His research work at Waikato is in the main area of power electronics and the subareas of supercapacitor applications, power conditioning and surge protection. He invented a supercapacitor-based surge protector, the S-TViQ, which has made it to commercialisation and was named New Zealand Innovator of the Year at the 2013 New Zealand Engineering Excel He has eight published books and 120 journal and conference papers. Nihal was conferred with his DSc at the 2pm graduation ceremony at Claudelands Event Centre on October 20

WAIKATO BUSINESS NEWS

October/November 2015

‘Buddy Day is our business’ November 13 marks the fifth year of Buddy Day, an award winning campaign that sees thousands of life-sized cardboard ‘children’ sent into the community to raise awareness, start conversations, and drive change in the roles adults play in the lives of children.

any Hamilton locals may have seen, or even adopted, one of the hundreds of life-size cardboard cut-out Buddies in previous years. Decorated by local school children, Buddies are adopted by adult ‘Buddy Carers’ from all parts of the community: from courier drivers to MPs, fitness instructors to CEOs, café owners to high profile celebrities to name a few. Buddy carers take their Buddies with them everywhere they go on Buddy Day, sharing the message and making the visual statement that it takes a community to look after a child. Buddy Day began in Hamilton in 2011, as a tool to raise awareness of child abuse. It has since moved forward to facilitate conversations and actions around doing altogether better for kids – from preventing child abuse to providing great environments for all kids to reach their full potential. This year will see more than 2000 Buddies adopted over five locations nationwide. Buddy Day is an opportunity for everyone to do something better for kids. It is a fun event as well as a powerful vehicle for changing attitudes and behav-

iours in New Zealand about the way children are valued. The support of Waikato businesses has been an essential part of the campaign’s success. Many Waikato businesses support Buddy Day in a variety of ways – from financial sponsorship to the in-kind services that make Buddy Day possible: businesses like PSP Plastics and Longveld who provide and cut all 2000 of this year’s Buddies, or Harcourts Hamilton who, as ‘Buddy Couriers’ collect the Buddies from local schools in preparation for their adventures on Buddy Day. Many other businesses adopt a number of Buddies to care for on Buddy Day, incorporating team-building or fundraising activities or integrating it with a company activity for a team event or social club outing. Businesses involved with Buddy Day all share a belief that every child should have every opportunity to reach their full potential. They inherently believe that looking after all children is everyone’s responsibility. They recognise and understand that how we treat our children today has major implications for the future of our society. Simply put - the society that

values its children prospers; the one that doesn’t is destined to struggle and fail. Buddy Day partners are visionary thinkers and innovators who not only support, but actively campaign to make change that many consider impossible. The involvement of local businesses and leaders in Buddy Day provides them with an opportunity to not only demonstrate social conscience, but to support local communities and make a difference in the lives of children and families. By working together with business and community leaders whose values are aligned, Buddy Day can achieve so much more for children. Whatever your role, Buddy Day invites you to be part of this growing national initiative and make a tangible positive difference to the lives of our kids. Find out more, or register to adopt a Buddy on Buddy Day, visit www.buddyday.org.nz

OU R Y S I T WHA

T I X ETRATEGY?

James & Wells team with Buddies

Summer Reid and Anthia Simcock with their buddies

Excellence means access to the latest technology

Selling your business? Contact us today to get your guide on how to “Sell It Right” Scott Laurence 07 390 0095 027 473 5425 scottl@abcbusiness.co.nz

Mark Prujean 09 215 9957 027 284 1179 markp@abcbusiness.co.nz

Tony Begbie 07 211 4613 029 200 6515 tonyb@abcbusiness.co.nz

ABC HAMILTON | 07 834 3512 13 Ruakiwi Road, Hamilton Lake Hamilton 3204 Affiliated Business Consultants Limited. Licensed REAA 2008

It’s reassuring to know that because Braemar is owned by a charitable trust, we reinvest any surplus to stay at the forefront of surgical innovation. This means that when you choose Braemar, you are choosing state-of-the-art digital operating theatres, innovative procedures, and in some cases drugs that may not be available at public hospitals. Talk to us about how you can receive the very best care.

www.braemarhospital.co.nz 24 Ohaupo Road, Hamilton Phone 07 843 1899 All health insurers accepted.

Excellence means Braemar

WAIKATO BUSINESS NEWS

October/November 2015

New benchmark for compensation HR and the Law

Hall v Dionex PTY Ltd

he fundamental story behind Mr Hall’s employment relationship problem with Dionex is a complex one, but it is worth sharing because of the impact this decision has on the level of payments for hurt and humiliation compensation. The story starts in 2011 when Dionex, a global supplier of scientific equipment, had been bought by Thermo Fisher and the NZ branches were being progressively integrated. Mr Hall was employed as the NZ sales and services manager, a role he had for about seven years. The cultural norms in Dionex were considerably more flexible than is acceptable in most professional organisations. Hall, had used the company computer to access websites advertising sensual massages and topless women. On the instruction of his manager (who was present at

the time) he had used his company credit card to buy meals, drinks and escort fees at bars in Thailand, and he had photos of Thai escorts sporting Dionex tee shirts. In all he ran up more than $6000 of dubious expenses in Thailand on the company credit card. (The manager and another senior person had exited the company by the time Mr Hall was called to account for these incidents.) The new company had a much more conservative code of conduct and called Mr Hall to account for his behaviour and this is where it starts to get tricky. The companies were in the process of integrating so the identity of the employer needed to be established. Having concluded it was Dionex, was it then appropriate to apply the Thermo Fisher code of conduct to employees of another company? Once the manager of Dionex departed, who in Dionex had the authority to

> by anne aitken Anne Aitken, HR Professional Email: anne@anneaitken.co.nz discipline Mr Hall? A director of Dionex who was also an employee of Thermo Fisher in Australia delegated authority to a Thermo Fisher NZ staff member to manage the disciplinary process. Mr Hall was instructed to attend a meeting in Auckland on December 12, without any indication of the purpose of the meeting, and was advised he was being suspended (you will have spotted the procedural flaws here – no opportunity to prepare for the meeting or bring a support person). The manager who was leading the process was in a hurry to get the matter wrapped up before Christmas and the holidays and proceeded with unseemly haste. She provided specific

details of the allegations on December16, with Mr Hall receiving it at 8pm on the Friday night. A meeting was held on December 21 and the following day, after 5pm, Hall was advised by letter that the manager had decided to summarily dismiss him. He was given until 3pm on Friday, December 23 to respond to her letter. Hall emailed the manager and advised that his lawyer had already gone away for the Christmas break and he could not respond until after he had returned.He asked for an extension of the period until 5pm on January 16 to respond. This was declined and at 13 minutes past the deadline, Hall received confirmation of his immediate dismissal.

The decision was found to have been premeditated and lacked justification on both procedural grounds and substantive grounds, given the lax culture that had prevailed at Dionex. That’s just the background. The dismissal happened in December 2011 and the court hearings were held over eight days in February and November 2014, with the decision being issued in March this year. By the time of the final hearings Hall had amassed four Eastlight folders of job applications, all of which had been unsuccessful. He sought lost wages for the full period, but was awarded six months’ wages on the basis that his relationship with the new company was unlikely

to have lasted longer than that. By the time of the court hearings employment lawyers had expressed concern that compensation for hurt and humiliation had been largely unchanged for 20 years, and needed to be increased to reflect inflation. The Judge picked up on this and commented that ‘while there is a need for a degree of consistency with other cases, there is a danger of using consistency to keep awards at an artificially low level.’ Hall was awarded $18,000 compensation. This and the six months wages were reduced by 50 percent for Hall’s contribution to the situation. Ironically, the average award from the court before this was $9600 after deductions for contribution, so he got a little below average. The message is to watch for the inflationary effect of this judgement on awards for hurt and humiliation. They will start to increase and possibly quite dramatically. Secondly, don’t rush the process.

Airport GM operations wins Record year for Equidays Personality of the Year Award

Equidays has closed the gates are focused on continuing to on 2015 with a record number not only develop and invest in of exhibitors and visitors enjoy- Equidays but also in our emerging ing the three-day event, held equine talent.” joint venture management as Hamilton Airport’s general With Equidays’ growing repuannually at Mystery Creek, well as liaising with key stakemanager operations, Simon tation and strong focus on eduHamilton. holders and clients. Hollinger, has been awardWelcoming 19,511 visitors cation, visitors were exposed to This has included leading ed the BECA New Zealand to the event this year and 2160 world-class clinicians, including major capital works initiatives Airport Personality of participants, the number of peo- Peter Holler (GER) FEI 5* interat Hamilton Airport includthe Year at the 2015 New ple attending Equidays for 2015 national dressage judge and 2016 ing a $3.3m runway overlay Zealand Airports confertotalled 21,671 – a 24 percent Olympic judge; Susie Hoevenaars project last year and the redeence. increase over 17,411 in 2014s. (AUS), FEI 5* international dresvelopment of the terminal in The Awards, held annuExhibitor numbers reached 202 sage judge; international reign2007. ally each year, recognise for 2015, presenting a 25 percent ing champion Warwick Schiller An executive member of and support national and increase over last year. the NZ Airports Association international best practice Experiencing its most sucSimon Hollinger, since 2013, Simon is also an in New Zealand airports. cessful year yet, Equidays CEO Simon is the only indi- active New Zealand aviation On presenting the Jon Calder says Equidays’ growth Awards, John Marsh, global vidual award winner, with community member, serving signals a firm establishment on New Zealand spends less money on research, relative market director, airports, the Airport Personality of on several industry working New Zealands' equine calendar. BECA, said that Simon was the Year recipient being groups and providing input “Equidays growth over the to its size, than three-quarand advice on nationwide a very deserving winner as selected via industry peers. past five years, off the back of ters of the countries in the Other category award win- matters. a member of the Hamilton significant investment by the NZ OECD. “The government is conHe said he is honoured to Airport team as well as a ners include Auckland Airport National Fieldays Society, has long standing member of - BECA Major Airport of the be named Personality of the been driven by our desire to grow sidering expanding pubthe Airports Association as Year, Wanaka Airport - BECA Year. and develop an equine event to lic funding to narrow this “My role at Hamilton an active participant and as Regional Airport of the Year rival Fieldays in terms of sig- gap, but very little has been Spark Business is and a local service created for you. Our job is to understand your business Christchurch Airport - Airportjust has provided me with a board member. nificance and contribution to New known about the efficacy BECA Airport Project of the of existing funding mechasome amazing opportunities, “As the recipient of Zealand,” said Jon.your business. needs in order to tailor the communications solution that’s “The right for and I feel privileged not only the 2015 Personality of Year Award. support we’ve had from nisms until now,” said Dr A member of the Hamilton to work in an industry that I’m the Year Award, Simon’s our exhibiting customers, riders, Adam Jaffe, director of Motu great reputation for col- Airport team since 1999, so passionate about, but to also participants, clinicians and vol- Economic and Public Policy Research. laboration with other air- Hollinger manages all opera- be acknowledged by my colunteers has been overwhelming. The Marsden Fund is the ports, airlines and many tional aspects of the airport leagues from across the coun“As a New Zealand-owned, agency and stakeholder including Civil Aviation try who are equally as talented not-for-profit organisation, our premiere funding mechanism parties across all projects Certification, regulatory com- and committed to the ongoing commitment to educate, equip for blue skies science research has been recognised,” said pliance, asset control, capital success of the New Zealand and empower equine enthusiasts in New Zealand. works projects and property Airport industry,” he said. In 2014, $56 million was John. of all ages and capabilities, as well as entertaining our visitors awarded to 101 research proMORE NZ from among 1222 has neverMOBILE been stronger and we jects chosen CLOUD WE’RE LOCAL FREE 4G

(USA); and New Zealand’s best showjumpers, NZ high performance dressage team members and world-leading young horse starters. Competition at Equidays draws New Zealand’s international-level showjumpers and eventers due to the event offering world-class courses designed by globally-recognised designers, such as Gerrit Beker and John Nicholson, and an incredible prize pool of more than $60,000.

Scientific output increased

WHY CHOOSE SPARK BUSINESS?

LIKE YOU

BUSINESSES CHOOSE US

UPGRADE

More NZ businesses are choosing Spark than ever* – and that they're continuing their services with us is testament to the tailor made solutions and support we provide each and every one of our clients.

Our 4G mobile network is now live in 95 locations across New Zealand. And if you have the right mobile and one of our Mobile plans, you can upgrade for free right now.

FRIENDLY SITE

SERVICES

WHY WHYCHOOSE CHOOSESPARK SPARKBUSINESS? BUSINESS?

We know what business is like where you live, because we live there too. We’ll come to you, giving you a dedicated business communications expert and regular tech checks to ensure you have the right solutions.

With Putti, anyone can make a mobile friendly website. Get exclusive discounts on this quick to use and feature filled service so you can reach your audience in a way you never thought possible.

Appserv delivers all your IT needs over the cloud for one simple monthly subscription price. Visit appserv.co.nz to find out more.

applications from researchers at universities, Crown Research Institutes and independent research organisations. A study by researchers at Motu - a not-for-profit, nonpartisan research institute – found that Marsden Funding does increase the scientific output of the funded researchers. “What we found is that the public expenditure on the Marsden Fund is effective in increasing scientific outputs. A team that is given Marsden funding shows a 6-12 percent increase in its academic publications and a 13-30 percent increase in the papers that cite their FREE work,” said Dr Jaffe. WiFi

1GB/DAY

Get 1GB of Free WiFi every day on selected packs & plans at over 1000 WiFi Zones nationwide. Download the Spark WiFi app to find one near you.

Spark SparkBusiness Businessisisaalocal localservice servicecreated createdjust justfor foryou. you.Our Ourjob jobisistotounderstand understandyour yourbusiness business needs needsininorder ordertototailor tailorthe thecommunications communicationssolution solutionthat’s that’sright rightfor foryour yourbusiness. business.

MORE NZ FREE 4G MOBILE CLOUD FREE WiFi MORE MORE NZ NZ BUSINESSES UPGRADE MOBILE FRIENDLY SITE SERVICES 1GB/DAY MOBILE CLOUD CLOUD FREE FREE WiFi WiFi FREE FREE 4G 4G BUSINESSES BUSINESSES CHOOSE US FRIENDLY FRIENDLY SITE SITE SERVICES SERVICES 1GB/DAY 1GB/DAY UPGRADE CHOOSE CHOOSE US US are choosingUPGRADE More NZ businesses Our 4G mobile network is now live With Putti, anyone can make Get 1GB of Free WiFi every day Appserv delivers all your IT

WE’RE LOCAL ’RE ’RE LIKE YOU WE WE LOCAL LOCAL LIKE LIKEYOU YOU

We know what business is like where Spark thanare ever* – and that they’re inmobile 95 locations a mobile Get on needs over the cloud one you live, because weislive WeWe know know what what business business is there too.More Our Our 4G4G mobile network network across New Zealand. Appserv Appserv delivers delivers allall your your IT IT Get Get 1GB 1GB of for of Free Free WiFi WiFi every every day dayselected packs & plans at over More NZ NZ businesses businesses are choosing choosing With With Putti, Putti, anyone anyone can can friendly website. continuing their services withisus And if youacross have mobile exclusive discounts on this quick 1000 WiFi Zones nationwide. simple subscription We’ll come to you, giving likelike where where you you live, live, because because wewe you a Spark now is now livelive in in 95 95 locations locations across the right needs needs over over the the cloud cloud forfor one one monthly onon selected selected packs packs & plans & plans at at over over Spark than than ever* ever* – and – and that that they're they're make make a mobile a mobile friendly friendly website. website. Get Get live live there there too. too. We’ll We’ll come come to to you, you, New New Zealand. Zealand. And And if you if you haveMobile plans, simple simple monthly monthly subscription 1000 1000 WiFi WiFi Zones Zones nationwide. continuing continuing their their services services with usustailor made exclusive exclusive discounts discounts onon this this quick quick tofeature to is testament towith the and one ofhave our you to use and filled service sosubscription Download the Spark WiFi app to price. Visit appserv.co.nz tonationwide. dedicated business communications giving giving you you aand dedicated a dedicated business business thethe right right mobile mobile and and one one of of ourour price. price. Visit Visit appserv.co.nz toto Download Download Spark Spark WiFi WiFi app app to to is testament to to thethe tailor tailor made made we provide use use and and feature feature filled filled service service soso you you your audience solutions and support can upgrade for free right now. you can reach inappserv.co.nz a find one near you. find out more.thethe expert regular tech checks to is testament communications communications expert expert and Mobile Mobile plans, plans, you you can can upgrade upgrade find find out out more. more. find find one one near near you. you. solutions and and support support wewe provide provide can can reach reach your your audience audience in in a way a way you you each and every one of our clients. way you never thought possible. ensure you have theand right solutions.solutions

regular regular tech tech checks checks to to ensure ensure you you have have thethe right right solutions. solutions.

each each and and every every one one of of ourour clients. clients.

forfor free free right right now. now.

never never thought thought possible. possible.

10360

CALL 0800 BUSINESS TO FIND OUT WHAT SPARK BUSINESS CAN DO FOR YOU

Spark terms, conditions and charges apply. for See spark.co.nz forfullmore information and full terms and conditions. Spark terms, conditions and charges apply. See spark.co.nz more information and terms and conditions. *Source: Spark Business Tracker - 3 Months *Source: to June 2015Spark Business Tracker - 3 Months to June 2015 SPA1366

SPA1366 Why Spark Business Hamilton 360x250mm v1.indd 1

23/09/15 4:01 pm

WAIKATO BUSINESS NEWS October/November 2015

Tech Talk

Cyber-Security, it’s not sexy but it is smart by SHAWN WALSH Chief technology officer for CodeBlue

Cyber-Security, it’s not really the most exciting breakfast topic, but at the latest CodeBlue briefing in Hamilton that was the topic of conversation. Two aspects of cyber security were presented, the first from edwin Lim a partner at the law firm Hudson™ Gavin© Martin® was the legal aspects of cyber security, cyber-attacks and cyber-crime, and the second was from John-Paul Sikking from Cisco. I’m going to deal with these two presentations in the reverse order that they were presented, starting first with John-Pauls presentation on Five effective cyber security mitigation strategies; or “simple things that make a big difference” The strategies presented are the result of work carried out by the australian Government which has implemented the strategies presented and a number of others across its ministries to reduce the threat from cybercrime. The first of these strategies is application whitelisting – this is a great strategy and works really well when you have a dedicated team to manage new application requests and manage your organisations application footprint. Unfortunately for the smaller organisation this is a utopian world view that is just not really feasible to implement completely.

The Second and Third strategies however are far easier to implement and incredibly effective at reducing your organisations exposure to malware. Patching your operating systems and patching your applications. approximately 20% of vulnerabilities are exploited within the first two weeks of publication of the vulnerability, and more than 50% are compromised within the first 5 weeks after publication. This means that your best option to ensure that your operating systems and applications are protected is to make sure that they are always running at the latest patch level. If you are running old versions of software to support legacy systems, then it is incredibly important to ensure that they are not connected to the internet. Basically if you are running unpatched software and operating systems then you are leaving your business wide open to cyber criminals. restricting administrative privileges is the fourth easy win, and while this may seem a little like application whitelisting in that it is incredibly restrictive and difficult to manage, modern operating systems such as windows 10 make this easier to apply in the organisation, at the very least the UaC prompt will alert users that they are about to do something potentially damaging. Malware protection and advanced intrusion protection round out the five strategies. Unfortunately for us, malware creation rates are growing

exponentially year on year and traditional approaches to antivirus and antimalware are struggling to keep up. with the commoditisation of malware (yes you can now buy malware as a service from the less salubrious corners of the internet) it is becoming increasingly easy to create new malware and it is becoming increasingly sophisticated at avoiding detection. Generally, spammers will create a malware campaign, flood the internet with it and be off creating the next one before the traditional av vendors have even updated their signatures. So how do you tackle this problem, firstly and most importantly with education, 23% of all recipients of a phishing message will open it, 11% of all recipients will open the attachment. The only way to combat this is by educating ourselves to look at emails a little more closely before we open them and to sanity check whether the email looks legitimate, if you’re unsure simply waiting until tomorrow will often be enough to ensure that your antivirus/antimalware products will be updated enough to spot the issue. These five strategies can seriously reduce your threat landscape, and coupled with some user education to remind users not to open email from suspicious sources, or attachments that are in different formats to normal to ensure that users themselves are also vigilant.

edwin Lims presentation on the legal side of cyber security and what the law can do to assist you and your company with when a breach occurs was quite sobering. The main takeaway from this presentation was that while there are a number of legal avenues that can be used to pursue the perpetrators of these attacks, they are all extremely costly and difficult to pursue. This becomes even more difficult and costly when the perpetrators are based overseas as they are increasingly likely to be. So what are you to do as a business owner or IT professional when faced with a cybercrime attack such as crypto locker or one of its variants. what this presentation highlighted was the importance of securing your systems as well as you possibly can in the first place, and then planning for when you do get attacked. well thought out business continuity planning will help you to determine which systems are important as well as any alternative processes that you need to consider to ensure that your business remains open to customers and profitable regardless of any internal turmoil. Call CodeBlue to discuss the current state of your IT security or book in a Business Continuity Planning workshop where we can guide you through creating up to date business continuity plans.

2015 Westpac Waikato Business Excellence Awards Finalists

JaSon Trower

Dean raven

Codeblue Managing Director Hamilton and bay of Plenty

Codeblue CEO Hamilton and bay of Plenty

Professional Services Business of the Year Health and Wellbeing Award Jason Trower - Leader of the Year Award

CodeBlue are hiring now, send your CV to CEO Dean.Raven@codeblue.co.nz for a confidential chat CodeBlue Hamilton | 07 838 9390 | 848 Victoria Street, Hamilton

13939

CodeBlue Bay of Plenty | 07 838 9390 | 111 Cameron Road, Tauranga

www.codeblue.co.nz

WAIKATO BUSINESS NEWS October/November 2015

Business leadership – managing yourself for professional success A one day workshop for HR and business professionals who wish to master the art of being the best that they can be will be led by international MBA lecturer Dr Giles Burch of the Rutherford Business Institute

he Hamilton workshop is to be held on Friday, November 6 at Narrows Landing. The Rutherford Business Institute is focused on delivering the practice of managing and leading to top level executives and company directors and developing leaders who make a difference through programmes based on extensive academic and business researched material. Dr Burch has 20 years' experience as an organisational consultant, coach and clinician, working with senior management, work teams and individuals across New Zealand, Australia and the UK. Being qualified as both an organisational psychologist and a clinical psychologist, Dr Burch has a particular passion for working with executives who are being hindered in their performance, or held back from achieving their personal, career, leadership and/or business objectives by psychological factors, such as, stress, worry, low mood and other motivational and performance hindrances

He has consulted across a number of industries, including, financial services (investment banking, private banking, venture capital), engineering, construction, media, IT, retail and the UK-Government. In addition to his experience as an executive coach, Dr Burch has particular expertise in the design and delivery of leadership development programmes,

Dr Giles Burch performance appraisal, management systems and selection and assessment processes. He has taught on executive and corporate programmes at a number of universities, including the Australian Graduate School of Management (University of new South

Wales), Mt. Eliza Executive Education (Melbourne Business School), Birkbeck, University of London, and is currently an Adjunct Associate Professor at Auckland University. From the workshop participants will take away with them: Their own professional and personal development plan. The skills to change their own and other people’s habits and behaviours. Ways to balance their personal and professional lives and achieve fulfilment in both. An understanding of how to guard against burnout, exhaustion, dissatisfaction and a sense of being overwhelmed. Ways to maximise effective leadership behaviours. Techniques to overcome

negative behaviours and habits that prevent them from achieving success. The skill to recognise their own strengths and understand themselves and others. New habits to enhance their leadership style. Even the most confident leaders can, at times, be held back by self-limiting beliefs and a sense of inadequacy. Some leaders suffer from Imposter’s Syndrome – a sense, even when they are delivering at an extraordinarily high level, that they will be “found out” or found to be lacking. Successful leaders know the importance of continually developing and refining their skills. In this workshop you will learn to effectively manage moods and emotions

leading to more resilience, a well-managed workload and increased productivity, as well as improved relationships. Dr Burch lends his knowledge and skills in this workshop where participants learn how to maximise their potential. Through learning to identify their personal strengths, manage self-limiting beliefs and develop the behaviours that are consistent with achieving success, participants learn to manage themselves so that they can achieve business and personal success. The workshop is suitable for human resources professionals, business executives and leaders at any stage in their career. Individuals and teams are welcome.

Larger men earn more, larger women earn less Men classified as obese according to the Body Mass Index (BMI) make more money per week than those with ‘normal’ BMIs. The opposite applies for women, with obese or overweight women earning less than females with a normal BMI. Larger women are also more likely to be depressed and dissatisfied with their lives than females with a ‘normal’ BMI. The findings are part of a study by the University of Otago’s Christchurch Health and Development Study (CHDS).

The Health Research Council-funded research group has tracked the health and psychosocial development of more than 1000 children born in Christchurch in 1977. CHDS director Associate Professor John Horwood says international research suggested a possible link between obesity and poorer mental health and well-being. So his group studied its participants at age 30 and 35 to see if they could find evidence of the link in New Zealanders. They analysed the relationship between a person’s size,

RUTHERFORD BUSINESS INSTITUTE

using the BMI Index, and outcomes such as net weekly income, savings, household income and depression and life satisfaction. The findings have been published in the Social Psychiatry journal. Associate Professor Horwood says they found being overweight or obese was associated with poorer outcomes, but only for women. “There was a small but pervasive relationship between increasing body size in women and lower income, depression, low self-esteem and dissatisfaction with life.” “We found an interesting relationship in terms of a person’s size and their income. There was a clear relationship between larger men and larger weekly pay packets. But for men, being classified as overweight or obese according to the BMI Index did not negatively affect other out-

comes measured in the study such as self-esteem or mental health.” The researchers found men with a BMI of more than 30 – the classification for obesity - earn on average $140 a week more than males with a normal BMI. Women classified as obese on the BMI Index earn on average $60 less than women with a ‘normal’ BMI rating. Associate Professor Horwood says there are limitations with using the BMI Index. For example, the BMI Index can classify a large, muscular man as being obese. He says the study was designed to establish relationships between size and psychosocial outcomes rather than explain them. There is likely to be a range of reasons behind the findings, particularly why obese and overweight women earn less and have poorer mental health. One reason could be Western

NZ ‘16th most competitive’

The Rutherford Business Institute provides programmes that are designed for business leaders working in a complex, chaotic and fast changing globalised world where high stakes decision-making, adaption skills and excellent judgement are required.

RUTHERFORD BUSINESS INSTITUTE – UPCOMING EVENTS/WORKSHOPS 6 November 2015 – One day workshop Business Leadership - Managing Yourself This course is designed to encourage leaders to identify leadership strengths and ‘short-comings’ and therefore maximize effective leadership behaviours by managing self-limiting emotions, moods and behaviours. Location: Narrows Landing, Tamahere, Hamilton ; Facilitator Dr Giles Burch To Register Online go to www.rutherfordbusiness.nz/programmes. Contact Wendy for more details 021389937 or email wendy@rutherfordbusiness.nz 12440

New Zealand is the 16th most competitive country in the world, according to this year’s Global Competitiveness Index*. The Index ranks countries according to their performance on factors such as innovation, market size, market efficiency, infrastructure, business sophistication and others. New Zealand has steadily climbed the competitiveness rankings, from 17th place last year and 18th the year before, and from placings between 20th and 24th in previous years. New Zealand’s GDP per capita (currently $US40,000) has also climbed steadily over the same period. BusinessNZ chief executive Phil O’Reilly says this year’s results highlight the outstanding strength and integrity of New Zealand’s institutions and economic fundamentals, while pointing to the need for improvement in areas such as innovation, business sophistication and infrastructure. “In our progress towards becoming a more value-added, sophisticated exporter of goods and services, New Zealand performed ‘okay but could do better’ on factors such as collaboration for innovation, government purchasing fostering innovation, investment in R&D and training, availability of in-demand skills, availability of engineers and scientists, availability of finance for innovative start-ups, appetite for entrepreneurial risk, development of unique products and

processes, companies’ control of international distribution of their products, and participation in value chains and clusters,” Mr O’Reilly said. “In New Zealand’s environment for business, areas for improvement include the compliance burden on business, restrictive regulations on hiring and firing, restrictive foreign investment rules, restrictions on hiring foreign labour, lack of ‘pay for productivity’ practices, and tax and benefit policies reducing incentives to work and invest. “The Competitiveness Report found that New Zealand’s road and rail infrastructure were of a middling ranking but could be improved. Good scores were achieved for strategies for and use of ICT and for companies growing online sales. “And the excellent performance of New Zealand’s institutions and economic settings continues to support and grow our creditable, improving overall competitiveness scores,” Mr O’Reilly said. The top ten places this year were similar to previous years’ rankings – in order: Switzerland, Singapore, US, Germany, Netherlands, Japan, Hong Kong, Finland, Sweden and UK, while Australia came 21st in the rankings. *The Global Competitiveness Index is a compilation of economic data and surveys of businesses in 148 countries, coordinated in New Zealand by BusinessNZ.

society’s general view that female obesity is undesirable and unattractive. Another could be growing evidence to suggest women are more responsive to adversity in life than men. Not only is there more stigma attached to weight and body composition for women but they may also be more likely to perceive being overweight or obese as a source of stress or adversity. Associate Professor Horwood says he hopes to revisit the study when the participants were older to see whether the links they found persist over time.

Publisher

Alan Neben Ph: (07) 838 1333 Mob: 021 733 536 Email: alan@wbn.co.nz Sales director Deidre Morris Ph: (07) 838 1333 Mob: 027 228 8442 Email: deidre@wbn.co.nz

Editor

Mike Blake Ph: (07) 838 1333 Mob: 027 248 8442 Email: mike@wbn.co.nz

Production and design manager Willem Loots Ph: (07) 838 1333 Mob: 021 055 3102 Email: production@wbn.co.nz

advertising inquiries Please contact: Jody Anderson Ph: (07) 838 1333 Mob: 027 236 7912 Email: jody@wbn.co.nz Candra Hansen Ph: (07) 838 1333 Mob: 027 836 2226 Email: candra@wbn.co.nz Joanne Poole Ph: (07) 838 1888 Mob: (021) 507 991 Email: joanne@wbn.co.nz

Electronic Forwarding Editorial: News releases/Photos/Letters: mike@wbn.co.nz Production: Copy/Proofs: production@wbn.co.nz Subscriptions: kim@wbn.co.nz Waikato Business Publications Ltd specialises in business publishing, advertising, design and print media services. Waikato Business News has a circulation of 11,000, distributed throughout the Waikato between Tuakau and Turangi, and to a subscription base.

WaikatoBusiness P U B L IC AT I O N S

12 Mill Street, Hamilton PO Box 1425, Hamilton, 3240. Ph: (07) 838 1333 Fax: (07) 838 2807

WAIKATO BUSINESS NEWS October/November 2015

Conan was lost until he found Company-X Company-X got a new amazing RaCe inspiRed app up and Running.

hen Conan Magill went off course with a Vietnamese application developer it was Company-X that guided him safely to Hamilton. Company-X chief technology officer Rob Scovell put Matamata born and raised Conan back on track after he lost his way with the Amazing Race inspired Suburban Pursuit and Navigation Quest (SPANQ) app. Launched this month, the app builds on Google Maps to enable users to run their own Amazing Race style game by sending players from one point to several others. They check in at each destination as they go using their mobile device’s built in GPS or camera. The person running the game can build the course on a web based application (www.spanqgame.com), while the player must compete the course using the mobile application. “We are often in a situation where we rescue a project from an offshore developer,” said Rob, a mild mannered Englishman, who did the analysis and project management on the SPANQ app. “We had a user experince designer, graphic designer and two developers working on it. One developer on the mobile app, for the Google Play and Apple App Store, and the other developer for the web app.” Now SPANQ is firmly on

the map. It was a 10-month project which Conan, director of Auckland based Little Wolfhound Ltd, worked closely with Company-X on. He had the idea four years ago when a treasure hunt he organised for his 30th birthday involved too many of his friends to run. “The app is designed for Joe Average who wants to organise some fun for friends and family,” Conan said.

Company-X did such a great job on SPANQ that I wish I had come to them from the outset." Company-X director David Hallett said because SPANQ exclusively used Google Maps across all mobile platforms rather than, say, Apple Maps or Bing Maps, competitors were going up against each other on a level playing field. “It doesn’t matter if you are playing on the most expensive, or cheapest, handsets out there,” David said. “We designed it so they all use the same high-fidelity mapping technology.” “Company-X did such a great job on SPANQ that I wish I had come to them from the outset,” Conan said.

A GAME IN THE GARDENS: Little Wolfhound director Conan Magill (left), with Company-X chief technology officer Rob Scovell.

Rob to the rescue A famous engineer once said “the right tool for the right job”. And that applies to people too. Everything about Company-X chief technology officer Rob Scovell screams stability and sense, which is what makes him so good at his job at the Wintec House based software company in

Hamilton. “I can take you from the beginnings of your idea through to a viable and marketable product,” Rob said. “I provide innovation architecture, planning and implementation services. I love making tech innovation happen and have been involved in many unusual and

ground-breaking projects, particularly in the VoIP and mobile spaces.” All that means you can rely on Rob to find the right set of robust solutions during the innovation process, drawing on his 20 plus years of software development experience in a wide range of languages and technologies.

We really like solving problems with software. Tell us yours. INNOVATION Software can solve your biggest problems and deliver on your brightest ideas. INTEGRATION Software can improve, add functionality to, or fix your existing software investment. INSOURCING Our software experts can help you get the job or project done.

We’re ready, are you? Contact us today: Level 2, Wintec House, Cnr Anglesea & Nisbet Streets, Hamilton 3204 Phone: 0800 552 551 Email: info@company-x.co.nz

Visit us online: www.company-x.co.nz

WAIKATO BUSINESS NEWS October/November 2015

Flexible working – what’s new? Changes to the Employment Relations Act 2000 (ERA) relating to flexible working arrangements came into force earlier this year.

hese changes were aimed at improving participation in the labour market and modernising the ERA so it better reflects modern lifestyles. Although many employers and employees manage flexible working arrangements on a relatively informal basis, it is important to be aware of the statutory framework. Previous criteria The statutory right for an employee to make a flexible working request under Part 6AA of the ERA was created in 2008. Under these provisions the employee had to have been employed by the employer for the immediately preceding six months. The employee also had to have caregiving responsibilities for another person. The employee’s request had to be in writing and it had to specify what changes were sought and whether or not these were to be permanent or for a defined period of time. It also had to explain what changes (if any) the employee anticipated that the employer would need to make to accommodate the employee’s request if it was to be approved. In addition, the employee could only apply once every 12 months. New criteria The changes introduced this year have made it much easier for employees to make flexible working requests. An employee no longer has to have been employed by the

employer for six months and can now make a request at any time. The employee also no longer has to wait 12 months between applications. In addition, the employee requesting flexible working does not have to have care of another person. Furthermore, the requirement on the employee to set out in writing the impact of their request on the workplace has also been lifted. Therefore, an employee can

NWM Law Talk >

by carolyn gardner

Carolyn Gardner,is a senior solicitor at Norris Ward McKinnon Email: carolyn.gardner@nwm.co.nz now apply for a change in working arrangements at any time, as often as they like and for whatever purpose. What are the employer’s obligations? The employer must now deal with the request as soon as possible and within one month of receipt. Previously the employer

had three months to respond. The employer’s response must notify the employee in writing whether the request has been approved or refused. If the request is refused, the employer has certain statutory hoops to jump through. In the written notification of refusal, the employer must state

that the request is refused because of a ground specified in section 69AAF(2) or (3), state the ground for refusal and also explain the reasons for that ground. These requirements have not changed.It is worth knowing that if an employer fails to handle flexible working requests appropriately and in accordance with

the statutory requirements, they can be fined up to $2000 paid directly to the employee. The changes in this area have loosened up the requirements for employees making a request for flexible working. Aside from tightening the time within which an employer has to respond, little else has changed in respect of the employer’s obligations. It is now much easier for an employee to use the provisions of the ERA to alter their working arrangements. This article is intended to provide a general guide on this topic. Legal advice should be sought about your specific circumstances.

Shareholder disputes – when it all goes wrong Each year, in our firm we see quite a few clients who for one reason or another have reached a stage of standoff with a fellow director or shareholder. By the time clients come to us they and the other side are often literally at each other’s throats. Typically the disagreement stems from remuneration; levels of drawings, shareholder employees who are not pulling their weight in the view of other shareholders, the financial and operational management of the business or sometimes unfortunately, in closely held companies, a family dispute. There are multiple options for resolving this type of problem under Part 9 of the Companies Act 1993; ultimately our advice depends on the factual circumstances of each case. One line of my advice is always the same, and is a pragmatic but necessary view. It goes something like this,

Law Matters >

by rachel scott

Associate at Norris Ward McKinnon Email: rachel.scott@nwm.co.nz | DDI: 07 834 6003 / www.nwm.co.nz the hard line is, the court will not interfere in your business decisions and the court will expect to see you have tried to resolve things yourself before getting into a courtroom. How do you avoid the company version of Chernobyl? All companies should make sure they have good solid shareholder agreements and company constitutions. Plain mechanisms for dealing with disputes and share buy-backs are necessary insurance for making sure that if it all goes wrong – there is a clear

defined process for shareholder exits including the death or incapacity of a shareholder. We also encourage alternative dispute resolution wherever possible which may include mediation and arbitration as other ways of trying to resolve the dispute without the additional cost, stress, and time expended in the court process. If people cannot resolve things themselves, what remedies exist? There is a wide body of remedies in this area. But the biggest impact is that

any shareholder can take an application to court on the grounds that the company’s affairs have been conducted in a manner which is ‘unfairly prejudicial or oppressive’ to their interests. These are personal actions, not actions brought by the company, so you can’t stop a shareholder bringing one against you simply because you control the board or shareholder meetings. These types of applications for both sides of the table consume time and money and are a major distraction to running the

business. If an unfair prejudice claim against you is upheld, the court can grant remedies which may include the appointment of an expert to value the shares, in order to facilitate a forced buy-back of the shares. Unfair prejudice actions are often based on a failure to fulfil what people expected to happen in the company. Most people understand that a court can put a company into liquidation where a company is unable to pay its debts. In extreme circumstances, where shareholders have reached a stalemate situation with each other, the court can, if it is satisfied, liquidate the company on ‘just and equitable grounds’. The message for anyone experiencing a dispute with their fellow shareholders – start the conversation early with the company lawyer.

LOCATION, location, location . . . Cooper & Co Cafe has got it in spades. The cafe, which opened last month 12km north of Otorohanga on SH31, is on the popular route from New Plymouth and Otorohanga to Kawhia, Hamilton and Auckland. NOSTALGIC THEME Owners Teresa and Wayne Cooper have located their already popular cafe in the much-loved Tihiroa Hall, which was the heart and soul of the vibrant Tihiroa community since 1953.

Located 11km north of Otorohanga on SH31, Cooper & Co is now open, offering nostalgic country-style food prepared on site and complemented by award-winning Essenza coffee

~ Breakfast, brunch/lunch ~ Catering available on request ~ Healthy smoothies ~ Relaxed atmosphere ~ Liquor licence pending ~ Beautiful countryside views of Mt Ruapehu

1100 Kawhia Rd, Otorohanga • OPEN 7 DAYS 7am – late afternoon week days and 8am – late afternoon weekends

In keeping with the hall’s romantic age, the cafe’s theme is nostalgia . . . from the original wooden dance floor (complete with stiletto heel marks), displays of Tihiroa community trophies (indoor bowls to tennis to most obvious pet) and local memorabilia.

TEAM COOPER: Carla Cederman (left), Pauline Te Wao, Karl McKenzie, Teresa Cooper, Amber Williams-Spiers, Wayne Cooper, Chrissy Jones and Kate McConnell are serving delicious freshly-baked treats using locally-produced supplies at Cooper & Co Cafe in the former Tihiroa Hall, on SH31, north of Otorohanga

Teresa’s expertise is on the administration side and she loves to bake, so opening a cafe together was probably always on the cards for the couple.

Tiffany lamps, Victorian floor rugs and fine dining tables with padded chairs complete the elegant ambience.

Cooper & Co staff include Otorohanga baker Kate McConnell who keeps the cabinets full of delicious freshly-made ‘nostalgic’ treats like ginger gems, chocolate brownies and peppermint slice.

“This floor and these walls could tell a few stories,” says Teresa.

A full out-catering service and onsite functions are also offered.

But the big attraction is, of course, the food – breakfast, brunch, lunch and afternoon tea are offered – along with award-winning Essenza coffee.

The hall began life in Te Kowhai and was trucked to Tihiroa in 1953 where it served as the centre of the community’s sporting and social life for almost 60 years. Everything from badminton and tennis tournaments to daycare and young farmers meetings were held there.

FRESHLY PREPARED Everything is made fresh each day on the premises using quality locally-sourced produce, from awardwinning Kihikihi bacon to free-range eggs. Teresa manages the welcoming frontof-house service and home baking while Wayne, has a big professional team in the kitchen. Wayne’s career has included major tourist hotels from Queenstown to Auckland. He previously owned the original Wheels Cafe at the BP service station, established the Riverside Restaurant, and then the current Wheels Cafe in Carrol St, all in Te Kuiti.

Situated handy to the ‘beaten track’ – it’s just a few metres off SH31 – the cafe has stunning rural views across lush green pastures to Mt Ruapehu. Being so central is a big plus for Cooper & Co, and the business has already hosted people on car club and motorcycle rallies. Teresa and Wayne say they’re enjoying being local people offering good country hospitality to their community and travellers. Story and photograph courtesy Waitomo News 30280

WAIKATO BUSINESS NEWS October/November 2015

Parker fight headlines

VIP tables at boxing extravaganza Fight for Life in Hamilton are the latest Christmas function packages to be offered by Spoilt for Choice.

Boxing packages a ‘knock-out’ add on for your Christmas Demand is expected to be strong for VIP tables at high-profile boxing event Burger King Fight for Life, after it was revealed the event would return to Hamilton for a second year.

ast month Duco Events announced Burger King Fight for Life would take place at Hamilton’s Claudelands Arena on Saturday, December 5 and be headlined by a professional fight involving New Zealand Heavyweight Champion Joseph Parker. It will also feature bouts including international netball legend Irene van Dyk, ‘The Bachelor’ Art Green, former All Black Zac Guildford, reporter Jesse Peach and musician Shelton Woolright, with more competitors to be announced in the coming weeks. H3 director of business development and marketing Murray Jeffrey says given the time of year VIP packages at Fight for Life are “a knockout opportunity” when it comes to end-of-year Christmas functions. “Fight for Life is one of New Zealand’s most iconic events which sees top boxers, sports stars and celebrities step into the ring for a night of quality boxing and entertainment, and most importantly to raise funds for a very worthy cause, Hospice Waikato,” says Murray. “This is only the second time this event has been held outside of Auckland and we’re very fortunate to have it in Hamilton. “While boxing is not to everyone’s taste, Fight for Life is a little different in that it merges the sport with entertainment and all while supporting an important cause. “This event is also the perfect excuse to dress up, enjoy some VIP treatment, get close to the action and rub shoulders with well-known New Zealand personalities – it has all the elements you need for a truly unforgettable Christmas function.” For boxing fans, Joseph Parker will undoubtedly be the one to watch, while Murray expects those new to the sport will enjoy seeing the likes of Irene and Art step into the ring. “Irene herself has admitted that boxing has never really been her thing, but her motivating factor

to participate is that she is supporting the amazing work that Hospice Waikato does in our local community – that’s the beauty of this event,” says Murray. “From the feedback we’ve received so far, we’re expecting a strong turnout from women on the night.” In addition to Fight for Life VIP tables, corporate hospitality service Spoilt for Choice currently has a range of other premium Christmas function and entertainment packages on offer. “We’ve developed Spoilt for Choice to be a ‘one-stop-shop’ for premium corporate hospitality and entertainment at our venues and other locations depending on clients’ needs,” says Murray. The range of Christmas packages means there’s something to suit most sizes, budgets and tastes, with the availability to customise packages to meet exact requirements. Other packages currently on offer include a Swan Lake lunch and show experience at Founders Theatre, corporate cricket matches at Seddon Park, Kiwi barbeque functions at The Grandstand and behind-the-scenes rugby-themed Christmas functions at FMG Stadium Waikato. “We have a smart team that can take the stress out of organising your Christmas party,” says Murray. “Spoilt for Choice is bound to have a package to suit your tastes and our team can also help you secure extra touches like entertainment and guest speakers.” Each Christmas package includes quality catering provided by the award-winning Montana Catering. “Our 7 Days Live VIP marquee package is already fully booked and other packages are selling fast,” says Murray. “Spaces and dates are limited so I encourage you to contact us today.” Contact 0800 SPOILT (776 458) or spoiltforchoice@h3group.co.nz, or visit spoiltforchoice. co.nz.

PROUDLY SUPPORTING HOSPICE WAIKATO

CLAUDELANDS ARENA, HAMILTON, SATURDAY, 5 DECEMBER 2015 New Zealand Heavyweight Champion Joseph Parker will headline this event as he continues his journey towards the World Heavyweight Championship. Join him and an exciting line-up including Irene van Dyk, Zac Guildford and Art Green as they clash for your entertainment and a great cause, Hospice Waikato.

EXCLUSIVE HOSPITALITY PACKAGES AVAILABLE Treat your guests to the ultimate VIP experience! Corporate package includes: Reserved table for 10 guests All-inclusive beverage package Gourmet four-course plated meal VIP parking and entry

RINGSIDE

ROW 2

$7995

$5995

+ GST

ROW 3

ROW 4/5

$4995

$3995

+ GST

Single seats are also available from $399.50 plus GST per person. Join us for the boxing extravaganza of the year!

BOOK YOUR TABLE TODAY Contact Sue Esselbrugge on 0800 SPOILT (776458) or spoiltforchoice@h3group.co.nz

www.spoiltforchoice.co.nz

WAIKATO BUSINESS NEWS October/November 2015

Achieving business excellence through people It is well and truly “Business Excellence Season” in Waikato once again, and with the recent announcement of the finalists for the 2015 Westpac Waikato Business Excellence Awards, you may be asking yourself; what is the difference between a good business and a great business?

hat are the secret herbs and spices that sets these great businesses apart? When trying to identify the difference between a high performing business and the “rest of the pack” you will very often come up with outcomes such as; exceptional customer experience, effort and engagement, cutting edge innovation, strategy and execution, and an ardent focus on process and performance. However, when you really drill down to the core of each and every one of these outcomes, you will find people at their heart. So with people being so central and critical to achieving business excellence, this really needs to be a primary focus for all business leaders, no matter the size of their enterprise. Achieving excellence through people involves attracting the best people into your team, then ensuring you get the best out of them and retaining them in your business. Attracting great people requires taking a proactive rather than a reactive approach to recruitment. This starts with developing a tailored strategy for each role you wish to recruit, and linking this strategy to a structured workforce plan.

Following this you need to work through a robust recruitment process in order to effectively de-risk the recruitment process and select the best candidate for your role. However, one often overlooked part of recruitment is the need for your business to build a great employment brand. Your employment brand is how your business is perceived within the marketplace among

Management and HR >

by lisa anderson

Human Resource Specialist, Everest Group Ltd Waikato HR Specialists | www.everestgroup.co.nz potential candidates, how desirable it is as a place where they want to work. People will fall over themselves for an opportunity to work in those businesses who have developed a great employment brand. However, attracting the best and brightest into your business is barely even half the way towards building a high performing team. In order to achieve sustained business excellence, you will need to get the best out of your people, and then make sure you

keep them in your business. The first part of achieving this is through outstanding leadership. We are all too quick to think of great leaders as being the charismatic extrovert, but great leadership is actually a lot more about ethics and integrity, emotional intelligence, conviction and confidence, having a vision and being able to communicate this, being proactive and enthusiastic, and being able to leverage the strengths of others. Great leadership will align the team, inspire discretionary effort

and support the development of a performance culture, it will provide focus, and generate commitment and loyalty. Furthermore, coordinating the efforts of others and building on their strengths will help your business build a reputation for reliability and excellence in delivery, product/service innovation and a quality outcome for your customers. The next piece to achieving excellence through people still relates to leadership, but also includes an adherence to robust business process, and the need to

take a structured and considered approach to managing your team. This comprises development of role clarity, effective communication, setting priorities and extending support in the achievement of these, providing relevant learning and development and opportunities, and giving regular feedback to individuals on their performance. Providing your team with feedback also includes the softer skills of coaching, guiding and mentoring; to ensure each person achieves their very best. Very few businesses operate in isolation of people. Therefore, no matter what stage you are at with your business, as long as you have more than one other person involved, these will be matters for you to consider, hone and perfect as you strive for that infinite concept that is business excellence.

New Zealand ‘16th most competitive’ nation New Zealand is the 16th most competitive country in the world, according to this year’s Global Competitiveness Index* The Index ranks countries according to their performance on factors such as innovation, market size, market efficiency, infrastructure, business sophistication and others. New Zealand has steadily climbed the competitiveness rankings, from 17th place last year and 18th the year before, and from placings between 20th and 24th in previous years. New Zealand’s GDP per cap-

ita (currently $US40,000) has also climbed steadily over the same period. BusinessNZ chief executive Phil O’Reilly says this year’s results highlight the outstanding strength and integrity of New Zealand’s institutions and economic fundamentals, while pointing to the need for improvement in areas such as innovation, business sophistication and infrastructure. “In our progress towards becoming a more value-added, sophisticated exporter of goods and services, New Zealand performed ‘okay but could do better’ on factors such as

Are our readers’ inboxes your target?

d l u o This c u! be yo

Reserve your space in the Waikato Business News enewsletter for your next promotion For more information email info@wbn.co.nz or phone 07 838 1333

collaboration for innovation, government purchasing fostering innovation, investment in R&D and training, availability of in-demand skills, availability of engineers and scientists, availability of finance for innovative start-ups, appetite for entrepreneurial risk, development of unique products and processes, companies’ control of international distribution of their products, and participation in value chains and clusters,” Mr O’Reilly said. “In New Zealand’s environment for business, areas for improvement include the compliance burden on business,

restrictive regulations on hiring and firing, restrictive foreign investment rules, restrictions on hiring foreign labour, lack of ‘pay for productivity’ practices, and tax and benefit policies reducing incentives to work and invest. “The Competitiveness Report found that New Zealand’s road and rail infrastructure were of a middling ranking but could be improved. Good scores were achieved for strategies for and use of ICT and for companies growing online sales. “And the excellent performance of New Zealand’s insti-

tutions and economic settings continues to support and grow our creditable, improving overall competitiveness scores,” Mr O’Reilly said. The top ten places this year were similar to previous years’ rankings – in order: Switzerland, Singapore, US, Germany, Netherlands, Japan, Hong Kong, Finland, Sweden and UK, while Australia came 21st in the rankings. *The Global Competitiveness Index is a compilation of economic data and surveys of businesses in 148 countries, coordinated in New Zealand by BusinessNZ.

WAIKATO BUSINESS NEWS

October/November 2015

New testing service as NZ ‘gluten-free’ booms owned testing laboratory, Hill Laboratories, has announced it is offering a gluten testing service with the fastest turnaround-time in the Country.

he company has introduced the service in response to the rapid increase in consumer demand for gluten free products, which according to Coeliac New Zealand Incorporated, is increasing in NZ by an estimated 26 percent annually. Technologist, Sam Marengo, said Hill Laboratories developed the test to ensure those purchasing gluten-free products can correctly label their gluten free foods for the benefit of consumers. “More and more Kiwi consumers are avoiding the ingredient due to gluten intolerance or simply dietary preference,” Sam said. As a result of more Kiwis going gluten free, manufacturers and retailers across the country are feeling the pressure to respond with gluten free products. “Supermarkets now dedicate whole aisles to gluten free products and more cafes and restaurants offer gluten free food. Sam says the turnaround time for Hill Laboratories’ gluten testing service is five days, which is between two and five days faster than its competitors. “This service will enable manufacturers, retailers, local cafés and restaurants to accurately label their products and

check for cross-contamination. “By utilising our gluten testing service, manufacturers, retailers, local cafés and restaurants can label their products appropriately, for this important gluten free audience.” Sam said. According to the Australia New Zealand Food Standards Code, manufacturers who label foods “gluten free” must not contain detectable gluten (no more than three parts per million). “When a manufacturer tests with us, they can find out whether their food adheres to the code, and therefore ensure they have the correct labelling,” Sam said. “In turn, consumers can be sure that what they are purchasing is indeed gluten free and safe for them to eat.” Sam was appointed to Hill Laboratories in March this year specifically to develop the gluten testing methodology. She has spent the last five years working as a molecular biologist in laboratories and developing tests for the Food and Water Industries across Brazil, Australia, England and New Zealand. “At Hill Labs, we have used what’s called the ‘ELISA’ testing methodology.

The method is used in the food industry worldwide to test for allergens such as gluten, nuts and egg.” Hill Laboratories has spent the last five months testing and validating the methodology with a small handful of clients in order to ensure accurate results. “We are thrilled with the results and look forward to enabling more manufacturers and retailers across the country, to utilise this service.” Following Hill Laboratories’ launch of gluten free testing, the company plans to roll out more allergen testing.

Hill Laboratories appointed technologist, Sam Marengo, to develop the ELISA gluten testing methodology at Hill Laboratories.

Win big prizes at Asthma Waikato Golf Asthma Waikato’s Charity Golf Tournament & Charity Auction first teed off on the Ngaruawahia Golf Course back in 1980 and has been run every two years since. It has a strong history from some passionate golfers who were keen to help out their community and with the backing of Ngaruawahia Golf Course it has continued. It has been refreshed over the past few years and it is shaping up to be the charity golf event you’re not going to want to miss - with a big fundraising target to boot. Asthma Waikato is a notfor-profit registered charity that works hard to provide community education, support and care for people suffering from respiratory illness in the Waikato. At least one person a week is still dying from Asthma but the

good news is that these numbers can change and it can be prevented. Our intention is to make a real difference to people’s lives by reducing the need for hospital admissions, improving quality of life and keeping children in school. It is estimated that 550,000 school days are missed in NZ each year due to Asthma. With 1 in 7 young people taking Asthma medication this is our main area of focus as they are the most vulnerable to poorly managed Asthma. We also concentrate on the ever-increasing volume of COPD sufferers by providing support networks, exercises classes and education in condition management. We educate and support families so they can take control of their respiratory condition rather

than letting it control them. Asthma Waikato is heavily dependant on both fundraising and philanthropic support to continue its work and events like this can make a huge difference to both the organisation and the Waikato community. We have some outstanding support from organisations around the country like Kiwi Regional Airlines donating a return trip to Nelson for two – this has been packaged up with other donated items from Nelson’s tourism sector to create a fabulous weekend away for two. The team from Ebbett Volkswagen has been brilliant donating a weekend away in Taupo driving a Volkswagen Touareg plus a Volkswagen Amarok features in our Charity Auction. We also have getaway packages to Kauri Cliffs

Golf Course, Wellington, and Ruapehu up for grabs. There will be a few incentives run on the holes – for instance hole sponsor First Place Fitness are going to give away a 10 year gym membership if you hit a hole in one (# 14 if you want to get out and practice!). Those that register before the 1st of November will be in the draw to win a $100 office shout so get your teams together and get registering. I can’t think of a better way to spend a Friday with colleagues, clients and friends and doing some good for your community. The Charity Auction has something for everyone and is a great way to do your Christmas shopping – so for those that don’t play golf please come along to the Ngaruawahia Golf Course clubrooms have some dinner and get bidding.

Charity Golf TournamenT and ChariTy auCTion

Friday 27th November 2015 at 11am

Ngaruawahia golF Course

this is the perfect way to thank your clients and staff before Christmas and support asthma waikato in raising funds. over $13,000 worth of prizes and charity auction items.

18-hole ambrose CompetitioN, two-persoN teams $35 eaCh For eNtry (iNCludes luNCh) Business card draw: Win a weekend away in Taupo driving a Volkswagen Touareg, courtesy of Ebbett Volkswagen.

Confrmed sports celebrities Casey Kopua and James tucker will be competing on the day

ce shout! $100 off a r o f draw in the sted o g d e as requ ber an Novem l 9-hole division t s 1 e r o f also raFFl specia register your teams be es Kelly mcdiarmid 021 837 486 info@asthmawaikato.co.nz

For prizes and charity auction items visit www.asthmawaikato.co.nz

aNd Celebr ity ChalleNge

like us on Facebook/asthma.waikato.nz to keep up to date 13855

CoNtaCt

New Zealand’s largest privately

penny's and the willow tree

WAIKATO BUSINESS NEWS October/November 2015

PENNYS moves next door – adding a brilliant WOW factor for clients By Mike Blake

WOW, what a wonderful new creation!

he ‘moving feast’ for Penny’s Book Store which we mentioned in the last issue of Waikato Business News has happened…with bells on. This is definitely not just a bookstore. After nearly 35 years based at Westfield Mall in Chartwell Penny’s has completed the move to the next door site. And manager Nichola Carter, daughter of the founders, Stephen and Sheryl

Penny, has accomplished a dream and presents a whole new streamlined look. Already customers are telling Nichola and her staff that the ‘new’ Penny’s and The Willow Tree is bigger, brighter and better. “Naturally that’s what we want our clients to feel,” said Nichola. “And while it’s a totally new look and a new life for Penny’s and The Willow Tree, we have a greater variety of products, a serious range of books with some focus on children, of course.” Through the school holidays kids were sitting around relaxing on the floor while mums shopped. A couple of times, staff

Penny's grand entrance designed by Vivid Images report, there were mums taking the weight off their feet after a couple of hours shop-

Nichola amongst the extensive range on offer in the Willow Tree

ping, making use of the comfy chairs and reading their kids a story. “With the kids in mind we will probably extend that section at the back of the shop,” said Nichola. “We are celebrating NZ Bookshop Day on October 31 so we set up a competition for the kids where they can win books for their school. “All they have to do is make a bookmark (5cm wide and 20cm long). On the front they draw their favourite picture and on the back they must include; name, age, school and list two favourite books. “There are three primary school divisions; junior, middle and senior. “Winners of each division receive a $50 voucher for themselves and a $200 voucher for their school,” said

Nichola. The three winners will also receive printed copies of their bookmark for family and friends and they will be displayed at Penny’s and The Willow Tree. Entries must be delivered to Penny’s and The Willow Tree at Westfield Chartwell by 6pm, Saturday October 31 and winners will be notified on November 1. Also, on Monday, November 9 you can call in to Penny’s and The Willow Trees and meet Deborah Challinor whose latest book, A Tattooed Heart (fourth and final book in the epic CONVICT GIRLS series) will be on the shelves. As well as discussing the book, Deborah will be talking about the lengths she goes to for research, including entering underground mines while

rigid with claustrophobia and hopping fences into old prison grounds. Golf caddy extraordinaire Steve Williams is also coming to town and Penny’s and The Willow Tree will manage a Q&A session with him at St Andrews Golf Club on Tuesday November 17. This will coincide with the launch of his book ‘In The Rough.’ Tickets onsale now $5 each via Eventfinder. After chatting with Nichola I took a stroll through Penny’s and The Willow Tree starting from the left where a huge and varied selection of cards for all purposes caught my eye. It is colourful and impressive. A great variety of magazines are presented on the Continued on page 17

VISIT PENNY’S AND THE WILLOW TREE TODAY

07 854 8389 Westfield Chartwell

11309

Hukanui Road, Hamilton www.thewillowtree.co.nz

penny's and the willow tree

WAIKATO BUSINESS NEWS October/November 2015

BOOKS, books and more books - something for everyone

kingwood

furniture and timber machining

Manager Nichola Carter is excited to be in the new store in time for Christmas From page 16 wall towards the rear where I took a quick right-hander to come upon a selection of more serious tomes. Whatever your taste in reading material…fiction or non-fiction…Penny’s and The Willow Tree has everything from the latest publications to the ‘special’ stand where slower moving books are offered at $5 each. Of course there is also a presentation of the ‘latest editions.’ The calendar selection includes some of the most beautiful photos of New

Zealand scenery and bird life as well as pictures of general interest from around the world. And there is a perpetual calendar for those who might be interested in the day their birthday falls on in the years ahead. I wasn’t tempted to look too far ahead, in case at my age I might not be here anyway. Nichola’s passion – Willowtree – much of which comes under the General Eclectric brand, has a magnificent presence on the right side of the store. As a bonus Nichola’s

trendy online homeware store is up and running. “We now carry a broad range of tableware and inhome décor,” said Nichola. “We want to impress upon people that we are ‘not just a book store’. Our photos will more than put truth to that claim. A big bonus to the team Nichola has assembled is having husband Mark…a new face in the business… joining in when the doors opened. Penny’s and The Willow Trees is a Chartwell icon that has joined the ranks of…MUST VISIT.

Pleased to work alongside Penny’s and The Willow Tree on the store front fit out & shelving in their new Store at Chartwell Manufacturers of Bookcase Coffee tables Dining suites Entertainment units Office furniture

Wall units Buffets Cabinetry Balustrades Mouldings Fretwork

Finials Scotias Architraves Weatherboards Tongue and groove Engraving

Moulding • Re Sawing • Dressing • Flooring CNC Router • Sanding • Componentry

VAST offering of greeting cards for every sending occasion

10506

745 Te Rapa Road, Hamilton PO Box 10464 Phone: 07 850 9317 | Fax: 07 850 9318 Email: enquiries@kingwood.co.nz Web: kingwood.co.nz

“Excellence in Printing” It’s not just a slogan to us here at Vivid Images. It is something we strive for everyday, in every job we do. From concept to finished product, we have all the necessary tools, equipment and staff to produce your job to the highest standard possible. We keep ahead of the curve by staying up to date with all the latest innovations and technologies that are happening in our ever evolving industry. Whatever job or problem you’re faced with, leave it with Vivid and be assured you will receive quality advice, the best results and a job delivered on time.

Email: info@vivid.co.nz Phone: 07 846 1950 11 Quail Place, Hamilton

WAIKATO BUSINESS NEWS October/November 2015

SNAPSHOT offers the ‘full picture’ By Mike Blake

NAPSHOT just isn’t the same any more…it’s bigger better, brighter and has the future covered. More than 87 years of history has moved from the south end of Victoria Street, where the family team of Graham, Jill and son Sam needed more room to devote to printing and wall décor. SNAPSHOT is still based in Victoria Street and is now centrally located just north of Garden Place and a very enthusiastic Graham, a firm believer in retail in the CBD says: “It’s been a huge investment for us but we believe a specialist store like ours needs to be in the CBD rather than the suburbs so visitors to Hamilton can easily find us. “Sam was responsible for the

entirely new-look store fit out,” said Graham, proudly pointing out the non-traditional retail fittings used in the frame display area. “Our new store has a flexible format that enables us to shift quickly into different areas – ensuring we will always stay relevant to consumers. “A café bar, also designed by Sam, has been incorporated into the new store at the suggestion of a retail advisor – this has been branded Union Espresso and is run independent of Snapshot. Adding coffee continues our tradition of innovation and meeting local consumer needs by delivering what people want.SNAPSHOT’s new photo printing system is unique to the Waikato and is very mobilefriendly. Photos, greeting cards, collages and photo books can be

SNAPSHOT’s new photo input area

SNAPSHOT’s – front of store incorporating Union Espresso

ordered from home or in-store. If all the kiosks are busy you can order photos from your phone while you sip a coffee from Union Espresso and they’ll be printed while you wait. Google SNAPSHOT on your phone and you’ll be taken to their mobile site where you’ll see the “Order Prints” button. SNAPSHOT has installed a photographic studio in their store where they can take everything from product and business headshots through to family portraits. Photographers can also hire the studio so you’re advised to book for any portraits to ensure the studio is avaiable. SNAPSHOT also has a state of the art ID system for printing passport, Visa and ID photos for most countries around the world and can easily email New Zealand passport photos. “Our strength is education and our new studio doubles as a classroom,” said Graham. “In addition to our popular night classes we’re inviting suppliers

to help us run free lunchtime seminars for people who work in town.

“The current schedule of events is listed on SNAPSHOT’s web site,” he said.

SNAPSHOT ’s recent grand opening was well attended by all the photo enthusiast groups from around the Waikato.One of their suppliers commented: “It was great to see the Hamilton community come together in a photographic store and talk all things photographic in a great, positive way. “I definitely think you’ve succeeded in making a hub for Waikato Photographers.” Graham, Jill and Sam invite owners and staff from all the surrounding businesses to drop in and see what they have in store … they hope you’ll be pleasantly surprised.

Graham, Jill and Sam Boswell

Waikato’S only SpecialiSt camera and photographic Store ServiceS

13827

Portrait, passport & ID photos Mobile-friendly printing Archiving & Scanning Sensor-cleaning Video services Education

391 Victoria Street, Hamilton 3204, NZ

www.snapshot.co.nz sales@snapshot.co.nz

Trusted since 1928

- In-store photographic studio

07 838 0031

WAIKATO BUSINESS NEWS

October/November 2015

Chamber announces Westpac Waikato Business Excellence Awards Finalists The Westpac Waikato Business Excellence Awards finalists were announced at a special event held recently at Claudelands Event Centre. Progress to Health Enrich+ Trust Waikato Hamilton City Netball Centre Gallagher – Retail Business of the Year Amy’s Flowers 3G Teak Waikato Regional Council – Hospitality/Tourism Business of the Year SKYCITY Hamilton Cater Plus Everest Group – Health and Wellbeing Award Enrich+ Trust Waikato Hamilton City Netball Centre CodeBlue Hamilton Cater Plus Deloitte – Emerging Business

Spring has Sprung Spring haS Sprung for the property market in hamilton. the lateSt StatiSticS are out for September SaleS and it iS Showing Some impreSSive growth acroSS hamilton.

1 - Andy Benge, Don Ritchie and Ciane St’Eve 2 - Wendy Bright, Lisa Anderson and Libby Gairdner 1

ales volumes in the Waikato/Bay of Plenty Region compared to September 2014 rose 85%, with sales in Hamilton rising 102% and Waikato Country 93%. Compared to August 2015, sales across the region rose 9%, with sales increasing 42% in Mt Maunganui/ Papamoa. The median price across the region rose $56,500 (+17%) compared to September 2014 to reach a new record high. Prices rose 30% in Mt Maunganui/Papamoa and 26% in Tauranga. Compared to August 2015 the median price rose $37,000 (+11%), with prices rising 18% in Mt Maunganui/Papamoa, 8% in Waikato Country and 7% in Rotorua. The number of days to sell improved by one day in September, from 33 days in August to 32 days in September. The number of days to sell improved by 19 days compared to September 2014. Over the past 10 years the average number of days to sell during September for the region has been 47 days. REINZ Regional Director, Philip Searle noted that “Cities across the region are seeing very strong demand, particularly Hamilton, Rotorua, Taupo and Tauranga with the influence of Auckland buyers being keenly felt. Both the numbers of first home buyers and investors are increasing. Although the number of listings has increased across the region, the volume of sales has meant that available listings remain very tight.” Obviously the statistics contained within this article represent only a small fraction of the data I have at my fingertips. For more information relevant to your street or your property, call our team for a personal chat.

3 - The team from Who’s Ya Barber: Missy Cunnane, Paula Gerrad, Elizabeth Howard, Brian Barclay and Maz Rogers 4 - Steve Murray with The Russells… Jenna, Barbara, Murray and Ryan from Essential Recycling 5 - Back row: Chamber CEO William Durning, Sponsor, WMS Andrew Buchanan - Smart and Chamber board member Terry Wilson

Celebrating business excellence Westpac Waikato Business Excellence Awards 2015

13339

The category sponsors with their finalists are; Fieldays – Agri-Business of the Year Giltrap Agrizone Ltd Babbage Consultants Ltd Wintec – Manufacturing/ Engineering Business of the Year Coresteel Buildings Waikato BBC Technologies Porter Group – Professional Services Business of the Year HGB Essential Recycling and Waste Services Ltd CodeBlue Hamilton SKYCITY Hamilton – Not-ForProfit/Social Enterprise of the Year Volunteering Waikato

of the Year HGB Waikato Management School – Leader of the Year Award Jason Trower, CodeBlue Hamilton Karen Covell, Progress to Health Kim Fagan, 3GTeak Waikato Chamber chief executive, William Durning said the Chamber is looking forward to celebrating at the Awards night with these businesses, who not only strive towards excellence in what they do, but who are also prepared to have their efforts measured independently. “They are further proof of the strength of our business community and the positive effect they have on our region,” William said. The winner of the Westpac Supreme Business of the Year will be announced at the Awards Gala Dinner, on November 6 at Claudelands. Tickets are on sale at www.beawards.co.nz.

By Greg Petrin Rototuna branch manager

Under $200k* $200 - $299k*

Sales September 2015 10 55

Sales September 2014 5 64

$300 - $399k*

134

$400 - $499k* $500 - $699k* $700 - $999k* $1,000,000 $1,999,999* $2m+* Total number of sales* Median sale price* Median days to sell*

111 112 33

51 33 10

463

229

$425,000

$375,000

Hamilton City

*Statistical Information Derived From The Real Estate Institute Of New Zealand Realty Services Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information. We cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed the information and all intending purchasers are advised to conduct their own due diligence investigation into the same. To the maximum extent permitted by law Realty Services Ltd/Success Realty Ltd and its contractors/employees do not accept any responsibility to any person for the accuracy of the information herein.

P 07 834 9570 M 027 801 9962 F 07 854 3837 VISIT www.eves.co.nz

Waikato Management School would like to congratulate all of the finalists and organisations who have entered the Westpac Waikato Business Excellence Awards 2015. We celebrate these outstanding local businesses and social enterprises who ‘believe they can’, and have the qualities to make an impact on a national and global scale. As a Triple Crown international business school, Waikato Management School is proud to sponsor the Waikato Chamber of Commerce, and to be the official sponsor of the Leader of the Year Award.

In association with:

The award winners will be announced on 6 November. See beawards.co.nz for details. Find out how to get ahead in your career through our diverse range of corporate and executive education programmes, as well as our undergraduate and postgraduate degrees. Set yourself up for a bright business future, visit management.ac.nz or call 07 838 4477.

WAIKATO BUSINESS NEWS October/November 2015

Waikato’s walking warriors win top PR campaign award A team of University of Waikato students who inspired 230 strangers to get more physically active and walk nearly 10 million steps in five days has won the 14th Chesterman Group Public Relations Campaign Award 2015 on behalf of their client, Sport Waikato.

our finalist teams presented the results of their PR campaigns at a showcase awards evening held at the University’s Waikato Management School on October 15. The Walk About NZ team blew the judges away with the success of their campaign - targeting sedentary office workers in Hamilton – which used the spirit of friendly competition to encourage 27 workplaces to collectively walk 9,850,951 steps – that’s about 7,463km, or 4.6 times the length of New Zealand. “We’ve heard so many success stories from Walk About 2015,” says team member Marissa Holder. “We couldn’t believe how energised people were about it; 98 percent of participants told us they want to keep walking as a result of the campaign, and they lost weight as well.” Appealing to people’s competitive instincts, the 230 registered participants were asked to upload their pedometer steps to the Walk About NZ website every day during ‘Walking Week’, from September 21 to 25, and go head-to-head with other workplaces to claim top spot on the leader board. The key message for the campaign was ‘Stop scrolling, start strolling’, to encourage people to step away from their computer and go for a healthy walk. The team’s research revealed walking is the country’s most popular form of exercise across all ages and ethnicities – it’s good for weight loss, improved circulation and muscle tone, joint support, and a better night’s sleep. What made the campaign so clever is that it was highly engaging and very low-cost – participants could download a free pedometer app to their smartphone, or buy one for as little as $3. The Chesterman Group Public Relations Campaign competition, held every year since 2001, marks the climax of the third-year public relations paper MCOM333. It gives students an opportunity to put their knowledge of PR strategies and tactics into practice by working for a real client

in a real-world situation. MCOM333 was a really cool paper to be a part of, says Marissa Holder. “It takes you far beyond what you’d normally expect to learn in a classroom; being able to plan and execute a campaign from start to finish is one of the best ways to learn, and seeing the positive effects you’ve had on people in their everyday lives is so rewarding.” Sport Waikato project manager Stephanie McLennan says they jumped at the chance to get involved when approached

by Waikato Management School public relations lecturer Ben Worth. “Every single aspect of what the students have done during their campaigns has just been outstanding; they’ve demonstrated doggedness, determination and enthusiasm,” says Stephanie. “Sport Waikato will certainly be looking to utilise some of what their campaigns have started on for our activities in the future.” This year’s judging panel included Hamilton’s deputy mayor and public relations guru Gordon Chesterman; the president of the Public Relations Institute of New Zealand, Bruce Fraser; University of Waikato senior lecturer in management communication Dr Michele Schoenberger-Orgad,

and University of Waikato marketing tutor Cory Tutahi, a past winner of the PR Campaign Award 2014. Public relations lecturer Ben Worth says it was the most impressive line-up of campaigns the judges have ever seen in 14 years, and the results were very close. All four campaigns achieved their goal of encouraging people to become more physically active in everyday life and help fight New Zealand’s obesity epidemic. The other three campaigns were Not Your Usual, targeting older people over 65 years; Hardout for Hauora, aimed at Maori communities; and Generation Active, who focused on children at primary schools in Hamilton.

Sport Waikato project manager Stephanie McLennan

The winning Walk About NZ team members from the University of Waikato (from left): Majed Albusaie, James Forster, Roxana Davies, Marissa Holder, Ruby McClennan, Sarah Chell, Gaby Busby, Matt Ballinger and Georgina Wootten.

Discover the beautY of the Waikato river aboarD the Waikato river explorer What We offer Scenic cruises Wine tasting cruises Dinner and lunch cruises Corporate parties Group charters team building Destination cruises

bookings essential to avoid disappointment

For more information or to make a booking, phone 0800 1 EXPLORE or visit www.waikatoexplorer.co.nz

11950

• • • • • • •

WAIKATO BUSINESS NEWS October/November 2015

Lions and Cancer Society celebrate $2 million milestone For 50 years, Lions clubs in the region have been tireless fundraisers for the Waikato/Bay of Plenty Cancer Society, and in particular the Cancer Society’s Lions Lodge in Hamilton.

he Lodge, an accommodation facility for people who need to travel for cancer treatment at Waikato Hospital, opened its doors in February 2011 to replace the old Lions Cancer Lodge which had

been operational since 1971. Countless fundraising activities carried out by more than 90 Lions Clubs in Waikato and Bay of Plenty have supported the construction of the new facility, and its ongoing running costs.

On September 26, members of the Lions Clubs were invited to the Lodge to celebrate an incredible milestone: $2 million raised for the Cancer Society. President of the executive committee for the Waikato/ Bay of Plenty Cancer Society, Murray Loewenthal, said the event was a chance to thank the Lions of Districts 202L and 202K for their steadfast support of the Lodge.

“This is a celebration of each and every one of you – and your fellow Lions and Lionesses who have been unable to make it today – to acknowledge your tremendous support and fundraising efforts for the Cancer Society’s Lions Lodge over the years,” said Murray, speaking at the function. Murray referred to the Cancer Society and the Lions as a family who had been on

the same journey for many years. “If you look around this room; or when you tour the Lodge; or you view the building from the outside, you will see the tangible result of our journey and without question it is a beautiful result. “But more than that, we have a great history together – one that is based on a shared vision and commitment to provide a home away

from home for people going through cancer treatment.” For many of the Lions the function presented the opportunity to tour the Lodge for the first time, and brought home the reality of the difference they were making for the people who stayed there. Not content with stopping at $2 million, the Lions have committed to raising a further $1 million towards the Lodge – watch this space.

Strong focus on working with others in successful year for Regional Council Waikato Regional Council has signed off on a successful year in which it achieved more than 90 percent of its performance targets and delivered a total surplus of $702,000. The results were noted during the recents adoption of the council’s 2014/15 Annual Report, which highlights the work the council has done with others to build a Waikato region that has a healthy environment, strong economy and vibrant communities. “We know that it’s through the strength of our partnerships with others that we can make real gains, particularly around land and water, coastal and

marine, and regional development, and this is reflected in the work that’s been done,” council chairperson, Paula Southgate. “Over the year we’ve continued to build on existing relationships to maximise the opportunities for the Waikato region.” Partnerships have been particularly important for projects such as: • Healthy Rivers: Plan for Change/Wai Ora: He Rautaki Whakapaipai to improve the health of the Waikato and Waipa rivers • Waipa Catchment Plan • Lake Taupo protection • Sea Change – Tai Timu

Tai Pari to safeguard the Hauraki Gulf • Waikato Mayoral Forum’s economic development strategy • Graham’s Creek flood mitigation works. “It’s also been an exciting year for the council’s talented staff, many of whom are specialists in their field and have had their leadership, hard work and innovation rewarded,” she said. For example, Green Ribbon Awards were won in June for our role in leading the clean-up of the contaminated Tui Mine site on Mount Te Aroha, as well as the innovative CarpN Neutral project. This project

mainly targets the pest fish koi carp, which contribute to declining water quality in the region. Other highlights of 2014/15 include: • 78.4km of fencing completed in priority catchments and significant natural areas • 1374 sites monitored for environmental data, including water and air quality, geothermal and rainfall • 42,542 native dune plants planted by volunteers at 18 of 24 beach care sites on the Coromandel Peninsula and region’s west coast • 1732 resource consents processed and 9693 resource

consents administered • 8 6 heating appliances replaced in Tokoroa • $214,440 granted to boost 10 community initiatives contributing positive environmental outcomes. The council achieved 92 percent of its performance targets, compared with 88.2 percent in 2013/14, and delivered an operating surplus for the year. After transfers to reserves and allowing for carryover of funds to finish works started but not finished last year, the surplus provides unallocated funds of $702,000. These positive budget results reflect a wide variety of factors, including an ongoing

focus on controlling and reducing costs, salary savings due to staff vacancies, and additional interest income from the council’s investments. During the 2014/15 financial year, the council’s investment fund returned 9.1 percent before inflation and fees, 0.3 percent above benchmark. That means the council has exceeded its long term investment objective of 4 percent after inflation and fees, with the investment return over 10 years being 4.6 percent. The full annual report and summary is available online during October at www. waikatoregion.govt.nz/annualreport.

WAIKATO BUSINESS NEWS October/November 2015

Understanding look-through companies Companies are the preferred operating vehicle for carrying on businesses in New Zealand.

t last count there were close to 550,000 incorporated companies in New Zealand. The fact they are a separate legal entity to their shareholders and limit shareholder liability from the business’s debts is a large part of the reason for their popularity. Many New Zealand companies are ‘closely held’, which in tax law speak means five or fewer persons hold a shareholding interest in the company. Although many closely held companies use the company tax regime there are specific tax rules available for certain types of closely held companies which can provide a more efficient tax outcome for shareholders. In 2010, the Government introduced an option which allows a closely held company to operate in a similar way to partnerships for income tax purposes. After making an election with Inland Revenue (IR), eligible companies can put a different tax hat on and become LookThrough Companies (LTCs). The LTC rules effectively replaced the qualifying company and loss attributing qualifying company rules with the aim of fixing a number of problems which were undermining the

integrity of the tax system. The LTC tax rules allow pretax profits or losses derived by the LTC to be flowed through to shareholders and taxed at their individual marginal tax rates. This can often be more beneficial than returning tax at the company tax rate of 28 percent. In this way, people carrying on business can obtain the same tax benefits as a sole trader but with the protection of a company structure. Despite the potential tax benefits under the LTC rules, many eligible companies have not elected into the regime. Currently, the issue seems to be that the rules can be difficult to work with and often result in increased compliance costs, particularly for small businesses. IR has recognised this problem and released an Official Issues Paper which proposes changes to make the LTC rules more user-friendly. In light of the Official Issue Paper, we thought it timely to revisit the LTC rules and look at the Government’s proposed changes. What is a Look-Through Company? From a company law perspective, LTCs retain all the obligations and benefits of a corporate entity, such as lim-

PWC Opinion piece >

Grant Neagle is a director in the Tax Team at PwC. Email: grant.t.neagle@nz.pwc.com ited liability. From a tax perspective however, the income, expenses, gains, losses and tax credits received by the LTC, are passed on to its shareholders in proportion to their shareholding (similar to the treatment of a partnership). This means that shareholders of an LTC become liable for income tax on the LTC’s profits while also being able to offset the LTC’s losses against any other income. In situations where the shareholder’s marginal tax rate is lower than the corporate tax rate, or where the LTC is in a loss position and the shareholder derives taxable income from other sources, it may be advantageous from a tax perspective for a company to elect into the LTC rules. There are a several requirements that must be met in order for a company to elect into the LTC rules, for example; • a LTC must be a resident in New Zealand; • it must have five or fewer look-through counted owners (related owners are treat-

ed as one); • o nly a natural person, trustee or another LTC can hold shares in a LTC; • all of the company’s shares must be of the same class and provide the same rights and obligations to each shareholder; and • all owners must elect for the company to become a LTC. Once a company has elected to become a LTC, it will remain so unless one of the owners decides to revoke the election or, it ceases to be eligible to be an LTC. If a company is liquidated or ceases to be a LTC but otherwise continues in business, the owners are considered to have disposed of their shares at market value and may have to pay any tax related with this (if certain thresholds are reached). Note that a LTC is recognised separately from its shareholders for GST, PAYE and employer tax responsibilities, Fringe Benefit Tax, Resident Withholding Tax and NonResident Withholding Tax and Employer Superannuation

Top University of Waikato honour for kaumatua A Tauranga kaumatua who has spent decades working for his people is to receive the University of Waikato’s highest honour. Morehu Ngatoko Rahipere MNZM will receive an Honorary Doctorate from the University of Waikato for his contribution to the University over many years. Mr Ngatoko Rahipere’s whakapapa extends to two of the principal tribes of the Tauranga Moana region, to Ngati Ranginui, and Ngai Te Rangi, and to Ngati Awa also. His primary hapu affiliations are to Ngai Tamarawaho and Ngati Rangi. He is widely regarded as an acknowledged leader, an exponent of tribal lore and narratives, a man of mana and a formidable orator. He is a strong advocate of the long-standing relationship between Ngati Ranginui and the Kangitanga. University of Waikato Vice-Chancellor

Professor Neil Quigley says Mr Ngatoko Rahipere is an example of someone who selflessly gives of his time and skills for the public good. “He is passionate about the role and power of education to enable people to meet their aspirations and has led many initiatives linked to the University of Waikato, including the establishment of the Maharaia Winiata Research Institute in Tauranga,” Professor Quigley says. “He was deeply involved in the Te Kotahitanga research programme established under our Faculty of Education and has led by example in many areas - what he has achieved is remarkable,” Professor Quigley says. Mr Ngatoko Rahipere was instrumental in advancing the return of Mauao (Mount Maunganui) to the people and his expertise and knowledge in tikanga and kawa, has ensured the mountain is pro-

by Grant Neagle

tected and its cultural integrity is maintained. Mr Ngatoko Rahipere was the college kaumatua to Tauranga Boys’ College - progressing the building of a school marae; he supports Tauranga Girls’ College; was central to establishing the partnership between Western Bay of Plenty Primary Health Organisation and Ngati Ranginui; supports the Maori Health Runanga; the Christian Education Trust and the Bethlehem Campus and is actively involved with the kaumatua forum of Tauranga City Council. In essence he has given exemplary service to his community of Tauranga Moana, Professor Quigley says. Mr Ngatoko Rahipere will receive his Honorary Doctorate at the University of Waikato’s graduation ceremony at Claudelands Event Centre, Hamilton on the afternoon of Tuesday, October 20.

Contribution Tax. In circumstances where a LTC is in a loss position, the loss for the income year will be attributed to the LTC owner in proportion to their shareholding interest subject to a deduction limitation rule. This rule ensures each shareholder cannot deduct the losses in excess of what they have invested in the business. Proposed changes to the LTC rules A number of concerns have been raised about the workability of the LTC tax rules and the additional compliance costs imposed on companies that elect to become LTCs (particularly for small businesses). • IR has recognised that this may be deterring companies from becoming LTCs and recently released a ‘Closely held company taxation issues’ Officials Issues Paper which sets out proposed changes to the LTC rules. • The changes aim to simplify the rules and reduce compliance costs. • The Official Issues Paper sug-

gests some significant changes. Most notably, the paper proposes changes to the LTC entry criteria in relation to trusts. Other changes include the ability to have more than one class of share, alterations to the deduction limitation rule flowing and changes to the use of LTCs as a vehicle for channelling investment by non-residents. The paper also proposes changes to closely held companies (that are not LTCs) with the aim of simplifying and reducing compliance and administration costs. Overall, the changes intend to better reflect the closely held nature of a LTC while making the rules more user-friendly. The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice. About PwC At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.co.nz PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.

Experiences of body image during and after pregnancy Pregnancy is a time of massive change for women’s bodies that has the potential to cause either great happiness or distress for some women. University of Waikato Masters student Zoe Large is conducting research which looks at women’s experiences of body image during and after pregnancy. “Some research has been conducted on the way women feel about their bodies during and after pregnancy, and findings have been variable. Some women are positive about the changes to their body, some negative and others experience mixed emotions over the course of pregnancy and the postpartum,” says Zoe. “While many women have reported being happy with the changes to their bodies, there is the potential for significant distress for women who are

Zoe Large dissatisfied with their body image and who may experience problems with depression, anxiety, low self-esteem and unhealthy eating,” she adds. For Zoe, this potential highlights the importance of conducting in-depth research in this area and to explore the way women experience their body image during pregnancy and in the postpartum period. “There is a particular need to conduct this research in New Zealand, as little has been con-

ducted in a New Zealand context before,” she says. Zoe is studying towards her Master of Social Sciences, majoring in Psychology, in the Faculty of Arts & Social Sciences under the supervision of Drs Carrie Barber and Cate Curtis. She is seeking research participants who are at least 18 years old and either in the last trimester of pregnancy (or will be soon), or who are in the first year of their baby’s life. Participants need to be located in the Waikato area and participation is completely anonymous. “Participants will need to meet with me at a place that is convenient to them and participate in an interview, where I will ask them to share their experiences about the changes they went through during pregnancy, how they felt about their body and the factors they think influenced that,” she says.

Our team, your team Welcoming two new partners to our Waikato team Your leading commercial and agribusiness advisors Jan Gatley M: 021 190 7011 E: jan.m.gatley@nz.pwc.com

Matt White M: 021 246 6275 E: matt.p.white@nz.pwc.com

pwc.co.nz

© 2015 PricewaterhouseCoopers New Zealand. All rights reserved. PwC refers to the New Zealand member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details.

WAIKATO BUSINESS NEWS October/November 2015

The new home of Audi and Volkswagen in the Waikato

Introducing the new home of Volkswagen and Audi in the Waikato A new era of excellence

Richard van den Engel

From cover wrap

Dealer principal of Ebbett Volkswagen

innovations our brands have a world class reputation for.” The Hamilton East site was chosen after careful consideration. Architects Chow:Hill designed the building and work was carried out by Livingstone Building; both firms perfectly aligned with Ebbett for their reputation for quality design and workmanship. "We did look at properties around Te Rapa, which most people would have assumed was the obvious location choice, because of the heavy number of car dealerships out there. "But we felt that we wanted to stay as close to the city as we could. A lot of our customers either work in the city or live close to the city and many are south of the city around Cambridge and Tamahere and other parts of Waikato." The addition of Osten cafe adds another layer of appeal to Hamilton East. Cleverly named after the German word for east, it will operate as a public cafe. The sophisticated design is an ideal fit for the Ebbett Audi and Ebbett Volkswagen experience. As with all things Ebbett-related, no attention to detail has been spared and customer service will be of the highest standard. The inviting setting will be home to upmarket, gourmet cabinet food, with the convenience of take away or eat in meals, salad boxes, gourmet sandwiches and barista made Allpress coffee. Aimed at the corporate market, the licensed premises will offer a selection of German influenced ‘after five foods’. Ebbett Audi, Ebbett Volkswagen and Osten open on Monday November 16.

Having grown up surrounded by family involvement in Ebbett, Richard van den Engel has unofficially been part of the motor industry his whole life. After graduating from St Paul’s Collegiate in Hamilton, he studied architecture at Auckland University, followed by accounting and commercial law at Victoria University. With a love of travelling and a commitment to hard work, Richard was based in London working for Deloitte for four years, returning to New Zealand with his wife, where the couple

worked in Auckland followed by a stint in Hong Kong. They returned to Hamilton to raise their two daughters. Richard worked his way up the family business from group projects to becoming dealer principal at Ebbett Prestige and managing the Audi, Volkswagen and Skoda brands. Now he is an integral part of the forward thinking process behind creating a fresh Ebbett experience at the new Ebbett Volkswagen and Ebbett Audi premises in Hamilton East. Personally Richard has a particular affinity for the

Volkswagen brand, which he describes as ‘the people’s car’. “People see the modern VW

and assume it is too expensive, yet it falls within the same market as some of the Japanese brands. “However, the Volkswagen brand represents European engineering and incredible fuel efficiency. Yes it is regarded as a premium brand, but the VW is also part of the Kiwi lifestyle. Most people forget the VW’s history, from the Combi Van to the Beetle.” Although his first car was the humble Toyota Corolla, like many teenagers Richard also had a ‘dream car’, in his case a Commodore VL with a Nissan Skyline engine. These days his favourite vehicle is the Audi SQ5 – a diesel SUV that drives like a car and sounds like a V8.

follower of several sports. While he no longer takes to the field, any spare time is spent

supporting his three children in their various sporting pursuits; karate, soccer and cricket. Whether on the sporting field or in his business life; one thing which remains a lifelong trait is Andrew’s unwavering commitment to excellence. His involvement with Ebbett Prestige and Holden is a perfect fit; he thrives on the ongoing attention to detail, working with a premium product, and the frequent contact and building of relationships with outstanding people. Although his first car was a Toyota Surf and his teenage dream was for a Porsche 911, these days his goal is to own a classic Audi rally car, ideally the Group B Audi Quattro Turbo Coupe.

Andrew Unternahrer Dealer principal Ebbett Audi When it comes to industry experience, there’s not much Andrew Unternahrer doesn’t know about Audi. A highly respected and valued member of the Ebbett family, Andrew boasts almost 15 years' experience with the Audi and Volkswagen brands. Now he is heading up the Ebbett Audi brand as it moves to an impressive new site in Hamilton East, bringing fresh direction to the forward thinking team behind the Audi and Volkswagen experience. The world leading technology and quality behind the Audi

brand is part of what drives Andrew’s passion, but equally he thrives on the customer side of the business. The Audi Q7 is the ‘new kid on the block’ and even Andrew admits to being impressed by the capabilities of the vehicle. “A lot of the features we see nowadays in vehicles, we couldn’t even have imagined when I started out. That keeps the industry exciting.” A former Hamilton Boys' High School and University of Waikato student, Andrew boasts an extensive involvement with cricket and is a keen

WITH

EBBETT AUDI VOLKSWAGEN 0508 WE BUILD

www. livingstonebuilding.co.nz

WAIKATO BUSINESS NEWS October/November 2015

The new home of Audi and Volkswagen in the Waikato

Dealership another landmark for Chow:Hill The new Ebbett Audi and Ebbett Volkswagen dealership is an eye-catching landmark at the northern edge of Hamilton East, created by the Chow:Hill team. With the aim of boosting patronage at north end of Hamilton East, the site has been designed as a gateway for this prominent corner, at the ever-busy Grey Street and Clyde Street junction. The design is also orientated to maximise the opportunity for active edges along public spaces and pedestrian routes; connecting the development back to the community and existing shopping precinct. The new Ebbett dealership reflects the overall scale of existing buildings on Grey Street. The design by Chow:Hill is modern and distinctive, constructed from quality building materials. Double-height showrooms with floor-to-ceiling glazing invite a welcome display of the

Ebbett products, while also creating transparency along with a point of interest for pedestrians and motorists. A typical car dealership puts the focus on the cars, with vast yards circulating the showrooms. In contrast, Chow:Hill’s design team developed a scheme that instead puts the focus on the public realm and architecture of the showrooms, where the transparency offers activation and interest. Architect for this development was Brian Rastrick, one of Chow:Hill’s principals, who has been appointed as consultant architect for Audi and Volkswagen New Zealand. Both Audi and Volkswagen dealerships have strong corporate identities which set their products apart; focusing particularly on the customer experience; vehicle display; showroom material and finishes selections, including their architectural form.

“Our challenge was to bring these two identities together while maintaining a cohesive architectural relationship for the overall development that suited the existing site,” says architect Brian Rastrick. “The public space includes a cafe (Osten) which connects these showrooms and has its own identity, a high-end cafe that complements and reflects the soft landscape elements.” The site has a deep history formerly being a part of the Catholic Diocese and neighbouring Cathedral. The original clay brick has been reinstated to tie in with the local heritage. Trees and foliage have been incorporated into the landscape design, which in time will also help complement the Hamilton East aesthetic. With a strong emphasis on urban design the Ebbett Audi and Ebbett Volkswagen dealership provides an elegant and sensitive design response to its surrounding environment.

Building Excellence The new Ebbett Prestige Customer Centre has been constructed by Livingstone Building and is an excellent example of this company’s continued contribution and influence on the evolving Hamilton landscape. Livingstone Building also built the Avantidrome (ahead of time and under budget) and continues to build award winning construction projects in the commercial, industrial, residential and rural markets. With a reputation for excellence spanning 60 years, Livingstone is proud to be at the forefront of award winning construction. Continued success at the Property Industry Awards and the Waikato and National Registered Master Builder Commercial Project Awards is testament to the

w w w. c h o w h i l l . c o . n z

continued evolution of this company, which continually achieves building excellence. In addition to commercial construction, Livingstone also operates a maintenance team which services both the residential and commercial markets. Everyone in the team, from apprentices through to directors, understands and is committed to focusing on the customer’s requirements and doing what it takes to consistently deliver top quality projects. This means that long before the first nail goes in the Livingstone team has started forming the client’s vision into a successful, functional, and breathtaking project. The Ebbett Prestige project is an excellent example of Livingstone’s quality achievements.

WAIKATO BUSINESS NEWS October/November 2015

The new home of Audi and Volkswagen in the Waikato

The civil and structural design team at Gray Consulting Engineers Ltd are proud to be associated with Ebbett Prestige for the development of their new showroom.

Congratulations on a successful project

13403

P 07 839 5225 | F 07 839 5249 W www.gcel.co.nz | 52 Church Road, Te Rapa, Hamilton

Outstanding quality: Audi Q7 The new Audi Q7 is setting the New Zealand market alight and redefining the seven-seat luxury SUV. The Q7 elevates luxury and capability to a new level. With three rows of seating, a refined interior and impressive power options, the Q7 delivers a stunning performance for a party of seven. With up to 28 percent less fuel consumption than its predecessor, the Q7 achieves the best score in efficiency against the competition. Its low weight is also a benchmark in its class. It has the latest and greatest

Plumbing Design and Compliance Consultants Specializing in: Plumbing - Gas fitting - Drainage Rain harvesting - Waste Water Treatment Water Heating - Back Flow Prevention

Design, Building Consents, Contract Supervision

Continued page 28

MODERN construction ltd

Proud to be the Hydraulic Design Consultant for Ebbett Audi and Volkswagen

GENERAL & STRUCTURAL ENGINEERS BUILDING CONTRACTORS

www.flowconsulting.co.nz

Multi storey • Design and build Warehouses • Factories Commercial structural steel

12393

11312

Modern Construction are proud to be associated with Livingstone Building and Ebbett Prestige.

0800 FLOW CON | 0800 3569 266 021 969 102 | design@flowconsulting.co.nz

Ph 07 846 1995 • 45B Duke Street, Hamilton PO Box 8018, Hamilton • Fax: 07 846 1997

RESOURCE CONSENTS | PLANNING | SUBDIVISION | LAND DEVELOPMENT Proud to be associated with Ebbett Audi and Ebbett Volkswagen and congratulating them on their new premises The Mezzanine at Riverbank Lane, 286 Victoria Street, Hamilton P 07 282 1042 • M 022 444 4082 • www.feathersplanning.co.nz

Qualified, reputable and local – Happy clients and proven success 13818

resource consent specialists

WAIKATO BUSINESS NEWS October/November 2015

The new home of Audi and Volkswagen in the Waikato

Civil and Drainage Contracting Specialists Preferred Drainage and siteworks contractor for the new Ebbett Prestige Hamilton East premises Cambridge Excavators (Camex) are specialists at drainage work, and are established civil contractors for councils and local bodies.

13596

For a complete and professional job, phone the experts at CAMBRIDGE EXCAVATORS now!

From page 27

driver assistance systems and infotainment modules on board as well as the Audi virtual

Phone 07 823 4407 | Website www.cambridgeexcavators.co.nz

Proud to be preferred supplier of Aluminium joinery for Ebbett Prestige

cockpit on most models. Setting new standards in sportiness, versatility and sophisticated technology in the

SUV segment, Audi originally introduced the Q7 SUV back in 2006. Elegantly equipped and Continued page 29

Honoured to have been involved in creating Hamilton's newest iconic landmark Chesham MasterGlass are privileged to be associated with Regal Joinery and Livingstone Building, and proud to be the major glass supplier to this unique premises

11005

12558

Regal Joinery 102 Kent St Hamilton Phone: 07-847 9882 regal.joinery@xtra.co.nz

FREEPHONE 0800 243 7426 | PHONE 07 849 6554 | FAX 07 849 6555 EMAIL info@cmglass.nz | WEB www.cmglass.nz 5 Norris Avenue, Te Rapa, Hamilton

The team at Hamilton Windscreens are proud to support Ebbett Prestige on their new premises.

ociated with ss a be to d ou pr is a ri h u a N new premises. Ebbett Prestige and their Hamilton Windscreen LWP.indd 1

2/12/10 9:23:50 AM

Hamilton Windscreen LWP.indd 1

2/12/10 9:23:50 AM

07 849 2818

Hamilton Windscreen LWP.indd 1

2/12/10 9:23:50 AM

Hamilton Windscreens

Hamilton Windscreen LWP.indd 1

12899

712 Te Rapa Road, Hamilton www.hamiltonwindscreen.co.nz info@hamiltonwindscreen.co.nz 2/12/10 9:23:50 AM

WAIKATO BUSINESS NEWS October/November 2015

The new home of Audi and Volkswagen in the Waikato

From page 28

simply presented, the Q7 boasts a look that is strong, bold and substantial – giving the driver a commanding outward view with a low step in height. The Q7 is a “third-gen-

eration” performance SUV, combining the best features of off-road prowess and premium on-road capabilities. The exterior of the Q7 is athletic and muscular, from the single frame 3D grille and unmis-

takable LED headlamps to the mirror-mounted turn signals. The Audi Q7 is available in 3.0 TDI standard and S-line models with an extensive range of optional extras that can be ordered.

The team at Alpha Interiors congratulate Ebbett Prestige and Livingstone Building on their recent success

Alpha Interiors Suppliers and Installers of Suspended Ceilings, Internal Partitions and Plasterboard Linings

Is proud to be associated with Ebbett Prestige and their new premises.

Fencing Solutions Waikato offers their customers experience in products and installations Residential • Commercial • Rural

Waikato ContaCt us today

76 Maui Street, Te Rapa, Hamilton 3200 13862

check out our website at www.fencingsolutionswaikato.co.nz

Ph (07) 849 7699 Kurt Bolli 021 611 859 30117

todd 027 492 7337 a/H 07 887 5549

MECHANICAL & ELECTRICAL CONSULTANTS

Federated Farmers Building, 169 London St, P.O Box 806, Hamilton, New Zealand

It is a privilege to have provided the Mechanical and Electrical design services for the new Ebbett Prestige Showrooms.

At Micon Engineering we offer an independent consultancy service in mechanical and electrical building services. We work on all building types including commercial, industrial, educational, health and domestic. Typical project involvement may include:

For your next project contact us on 07 834 0052 or visit www.micon.co.nz

A preferred and trusted supplier to Ebbett Prestige We are proud to be associated in the completion of this new and exciting build.

Storage

Chairs

Work Stations

Email sales@shape.net.nz Web www.shape.net.nz 13160

30337

- Investigations, reports and preliminary project advice - Full design and preparation of contract documents - Contract observation through to completion

Shape Commercial prides itself in offering a unique customer experience.

workplace safety

WAIKATO BUSINESS NEWS October/November 2015

Keeping Waikato safe

HealtH, Performance, Wellbeing...

FitnessJournal WAikAto edition Volume 2: issue 10 october 2015

fr ee

heAlth | perfor mAnce | Wellbei ng

have a Go

yin and Kundalini yoga

exercise And pregnAncy do I? don't I?

Get ready to tee off for golf WIN WIN WIN:

A VitAmix blender,

yogA mAts And A zoo

york skAteboArd

20438

...We’ve got you sorted

www.fitnessjournal.co.nz

Why should you choose us to look after your electrical safety? Well obviously we think we are pretty great at what we do but the benefits to you as a business owner or someone responsible for the health and safety of others are extensive. With more than 10 years in the industry, Jim’s Test & Tag has built up the expertise and procedures to ensure that as many businesses and organisations as possible are reducing their risk of an electrical incident. Through detailed reporting each of our customers has peace of mind that their testing has been carried out to the highest standard and with these reports they can prove that they have been tested correctly.

You are contacted each time your testing is due and there are no hidden surprises when the invoice arrives as in most cases a flat rate is agreed before we even start. Taking health and safety seriously we conduct a full risk assessment of your environment before starting our testing to ensure that we aren’t going to cause you or your staff any issues and it ensures we stay safe while we check your equipment. The best way to find out if we are the right service provider for you is to give us a call and arrange an obligation free appointment for one of the Waikato team to visit your site. We look forward to hearing from you soon. www.jimstestandtag.co.nz Phone 0800 454 654 info@jimstestandtag.co.nz

A solution for dry eye syndrome and it’s not drops

deck

P 07 838 1333 • email info@fitnessjournal.co.nz •

ould your business sustain the loss of vital equipment caused by a fire or a hefty fine from Worksafe due to a workplace injury caused by an electrical piece of equipment? If the answer is no, then it is time you had a chat with your local test and tag specialists. Jim’s Test & Tag has a fantastic team of technicians based right here in Waikato ready to greatly reduce the risk of either of these things happening. As part of New Zealand’s largest specialist test and tag service provider our Waikato team is already looking after the electrical safety of hundreds of businesses in the regions. Shouldn’t you be one of them?

/fitnessjournalwaikato

Paterson Burn are the first optometrists in Waikato to offer the newest IPL technology designed to alleviate the symptoms of dry eye. The cutting-edge IPL (Intense Pulsed Light) system emits high-intensity light over a broad spectrum. Unique filters limit the wavelengths for dry eye treatments. This is a specific IPL device to treat only Meibomian gland dysfunction, the most common cause of dry eye syndrome. Therapeutic Goods Administration of Australia has approved the innovative treatment, which indicates evidence of its safety and effectiveness.

A study at Auckland University’s Department of Ophthalmology demonstrated an 86 percent patient satisfaction rate after three treatments. The E-Eye IPL technology was brought to New Zealand by France Medical and is now being used worldwide. Paterson Burn Optometrists' senior partner Adrian Paterson heard about the amazing results achieved and made an immediate decision to purchase an E-Eye IPL device. For optimum results, three therapeutic treatments are recommended on days 1, 14 and 45, at a total cost of $540. For details phone 0800 678 663 or visit www.patersonburn.co.nz

workplace safety

WAIKATO BUSINESS NEWS October/November 2015

Businesses shift health & safety systems online

aren Wells, who started with the Everest Group recently, said: “We’re seeing more and more businesses that are extremely concerned with ensuring their systems are compliant with the Health and Safety Reform Bill, which was passed by parliament last month. “During the lead-up to this, and since it was passed, businesses have been increasingly demanding online management tools as a hassle-free way to accomplish their health and safety compliance requirements. “Many more businesses are realising that there are electronic systems that help them meet health and safety compliance requirements in a more efficient way. “Between now and April 2016, when the Health and Safety at Work Act comes into effect, we are expecting a continual rise in businesses switching away from paperbased systems.” The demand for online Health and Safety management tools was a key reason behind Everest Group’s recent

appointment of Karen Wells. She has exclusive distribution and training rights, in Waikato and Bay of Plenty areas, to a cloud-based health and safety management solution, called safety manager. Karen has worked in health and safety for more than 10 years, initially working in construction before moving into advisory and consulting roles offering services across many different industries and sectors around New Zealand. Karen recommends businesses move away from paperbased health and safety systems “which result in lost time and money.” She says most Waikato and Bay of Plenty businesses are still using paperbased systems. “All employers have duties to take practicable steps to ensure the safety of employees at work. Making it possible for them to do so online is the way of the future. “Safety manager, for example, provides a repository for all health and safety-related events including: hazard registers, task analysis risk assessments, employee training, site specific safety plans and con-

tractor management. “The system can even manage pre and post contractor evaluations and automatically tracks the history and status of each contractor directly through the software.” “Not only that, all employees are empowered to connect and report incidents in the field via a simple reporting app on their electronic devices. Using the app, they can view site specific safety plans, report hazards and incidents, conduct and record safety meetings, and conduct inspections and audits. Karen said safety manager will be compliant with the upcoming Health and Safety at Work Act and the ACC Workplace Safety Management Practices (WSMP) accreditation programme, enabling businesses to apply for an ACC audit and achieve up to a 20 percent discount on the workplace component of their ACC levy. She says she hopes her new role with Everest Group will allow more Waikato and Bay of Plenty businesses to be supported in their desire to move their health and safety systems online. Karen holds a NEBOSH General Certificate in Occupational Safety and Health; a Masters in Business Administration (MBA) and a Post Graduate Diploma in Management. She is a registered safety auditor with the NZ Safety Council and a member of NZISM.

Health and Safety specialist Karen Wells

PUKETE ROAD

Workplace Medical Assessment,Alcohol & Drug Screening Services

Workplace Medical Assessment,

We are happy to provide a generic pre-employment form. OR If Alcohol your company has specific requirements, we are happy to use & Drug Screening Services your own company forms.

Our forms include:

We are happy to provide a generic

Task Description Medical • Chest pre-employment form. Questionnaire: • Abdomen • Condition list • Central Nervous System • AlcoholOR Intake • Back If your company has specific requirements, we are • Smoking Status • Limbs happyDeclaration to use your own company forms. • Self Health Medical Examination: Medical Assessment Summary / Fit forms include: • Blood Our Pressure for work Certificate • Height, Weight, BMI These services are available - Monday • Urinalysis • Visual Task Acuity Description: - Distance, Near, Colour to Friday 8am - 5pm 11233

Waikato human resources consultancy, Everest Group, said a trend is emerging with many businesses switching from paper-based health and safety management systems to online tools.

Phone: 0800 ITS MY HEALTH (0800 487 694) | Fax: 07 849 4871 Medical Questionnaire: Address: 10B Pukete Road,Te Rapa, Hamilton | Web: www.itsmyhealth.co.nz Condition list

Alcohol Intake Smoking Status Self Health Declaration

Medical Examination: Blood Pressure Height, Weight, BMI Urinalysis Visual Acuity - Distance, Near, Colour Chest Abdomen Central Nervous System Back Limbs

Medical Assessment Summary / Fit for work

F F A T S R U O ARE Y Certificate:

? K R O W T SAFE A These services are available - Monday to Friday 8am - 5pm

www.itsmyhealth.co.nz

DOES YOUR BUSINESS MEET LEGAL REQUIREMENTS? WOULD YOU LIKE TO SAVE MONEY? Safewise has many services to help with your health and safety needs. Let us help you protect your people, process, property and your profit: 4 Meet your legal compliance requirements. 4 Save money by reducing downtime and damage. 4 Earn discounts on levies from ACC. Visit www.safewise.co.nz to find out more, or call:

0800 SAFEWISE 0800 723 394

cambridge jewellers

WAIKATO BUSINESS NEWS October/November 2015

Cambridge Jewellers crowned Jeweller of the Year 2015 In slightly more than three years Cambridge Jewellers has hit the jackpot twice.

irstly they were crowned Nationwide Jeweller of the Year for 2015 as a member of the strong international Nationwide Jewellers group. And not long after the ‘proud moment for the team’ the successful, rapidly growing Cambridge business moved to bigger, better and very sparkling premises. Owners Andrew and Katrina Haultain and their staff took the title from a field of about 70 aspiring jewellery stores from around the country. The couple made the trip to Sydney for the star-studded event, part of Nationwide’s International members’ meeting

Andrew and Katrina Haultain, proud winners of the NZ 2015 Jeweller of the Year Award.

which covers more than 500 jewellery stores throughout Australia and New Zealand. “After three years as members of the Nationwide group, we were incredibly pleased to be named Jeweller of the Year,” said Andrew. And Nationwide director, Barry Jackson said: “Cambridge Jewellers was chosen for its remarkable growth record, its tireless campaign to continue improving the business, the high quality jewellery produced by the jewellers and a great ability to accept new ideas and think outside the square. “Andrew and Katrina and the team are very progressive,

modern retailers,” he said. “They are typical of a large number of our members who are taking on the big jewellery chains and beating them in price and service,” said Barry. Cambridge Jewellers will not be difficult to find as they have relocated to 61 Victoria Street, about three doors down from their previous store. Andrew and Katrina made the business decision to move premises simply because they had outgrown the old store. The new premises gives them increased space for higher and smoother traffic flow as well as portioning off the store to cater for the many separate high end ranges of jewellery.

Perfect Pandora with items ranging from necklaces to rings and, of course, the charms.

CAMBRIDGE JEWELLERS WE HAVE MOVED into a bigger, brighter fresh and unique space at 61 Victoria Street. Come in, visit us and have a look at out our stunning range of stock in for Christmas

JEWELLER OF THE YEAR 2015

61 Victoria Street, Cambridge

p. 07 827 6419 e. sales@cambridgejewellers.co.nz www.cambridgejewellers.co.nz

cambridge jewellers

WAIKATO BUSINESS NEWS October/November 2015

The brand new shop front at 61 Victoria Street, Cambridge.

The special Thomas Sabo collection with something for everyone.

Bigger space and more selection inside the new store.

Cambridge Jewellers has many brands to choose from.

...when quality counts

Proudly associated with Andrew and Katrina Haultain and Cambridge Jewellers 23 Bollard Rd, RD3, Tamahere, Hamilton Michael: 0274 809 630 Russell: 021 809 630 Ahrs Ph/Fax: 07 856 9929 Email: mjporritt@xtra.co.nz 11812

Smiling Amy at the beautiful new counter.

Designing & crafting superb wooden joinery & cabinetry since 1973

Proud supplier to Cambridge Jewellers

Congratulations to Andrew and Katrina on the move to your new premises

Broken window & doors • Frameless showers Pet doors • Custom mirrors • Splashbacks • New glazing

We guarantee all our Work & Deliver Service with a Smile!

WHEN QUALITY MATTERS

P 07 827 6480 M 027 498 6046 24/7 CALL OUTS

Gillies Street, Carters Flat, Cambridge 07 827 5981 | info@wackrows.co.nz 13453

11516

www.cambridgeglass.co.nz

www.wackrows.co.nz

WAIKATO BUSINESS NEWS

October/November 2015

WAIKATO BUSINESS NEWS October/November 2015

Omnia Group Ltd changes hands Principles of the Omnia Group for the past six years, Rob Pascoe and Chris Luoni have moved the business on and they say the new owner will bring renewed HR focus and expertise to the group.

fter 11 years' involvement, they say it is with a little sadness that they announce the sale, but know the business will be in good hands with Kate Brown from Raise the Bar - HR, is an accredited HR coach and will be offering the Omnia products as complimentary services to her consultancy. Kate has experience with

behaviour-based profiles and is excited by the unique benefits that the Omnia profile offers to employers. She has offices on the Gold Coast , Queensland, Australia and in Queenstown and Hamilton. Kate has more than 20 years' experience in business strategy and consulting across a wide range of industries, including resources, retail and government.

She has both corporate and small business experience and broad exposure in project management and operations. She is an accredited HR Coach. Kate is energetic, resourceful and adaptable and will partner with you and your business to build a business case, evaluate opportunities, implement systems and processes and develop your internal resources. Whether you are an owner/operator juggling staff headaches, or a larger business worried about productivity and retention, Kate can help you focus your people and their performance with your business strategy. Aside from being a chemical engineer, Kate’s qualifications include Bachelor Commerce (HR/

Hamilton wins international river science conference The Hamilton and Waikato region has won a bid to host the Conference of the International Society for River Science in 2017. The biennial conference is expected to bring 250 delegates to the region, including 200 international delegates from many parts of the globe. Hosted at the University of Waikato, the fiveday conference will include networking and dinner functions and a range of field trips which will see delegates explore many parts of the region. The bid to secure the conference was presented in La Crosse, Wisconsin, USA, by Associate Professor Kevin Collier of the University of Waikato and Bob Penter of the Waikato River Authority. The bid was made possible thanks to Tourism New

Zealand’s Conference Assistance Programme (CAP), which provides funding and support to organisations and associations wishing to host an international conference in New Zealand. Associate Professor Collier says: “The Waikato River was an important factor in securing this bid. The river has gained international attention because of the co-management framework and restoration initiative underway through the Waikato River Authority. “We are looking forward to showcasing the river and the region to our international counterparts and explaining how we are tackling one of New Zealand’s biggest environmental projects.” Kiri Goulter, CEO of Hamilton

& Waikato Tourism, says: “The Hamilton Waikato region is really gaining momentum in the international conference space. With our world-class conference facilities and reputation for business excellence and innovation, our region is an attractive and logical international conferencing destination. We are fortunate to have a prestigious university and the support of influential academics who play a key role as ambassadors for the region.” Tourism New Zealand International Business Events and Premium manager Lisa Gardiner says: “This win is a fantastic example of the business events sector working collaboratively to secure another international conference for New Zealand."

IR) and a Diploma in Business Management. She believes the two companies together can act as a one-stop shop for all HR needs. For the time being Omnia will continue with business as usual from Hamilton. Julie Lyons will continue to be the primary point

of contact, offering advice on setting up and using the Omnia profiles for employee selection, retention, leadership and sales development. Rob and Chris would like to thank all their clients. Where practical, the Omnia team includ-

ing Julie, Kate, Rob and Chris will be getting around to meet them all and if there are any questions at all, or you would like to learn more about how Omnia can help your business please contact julie@omnia.co.nz or kate@ raisethebar-hr.com

Boutique Lodge Sarnia Park has the ‘magnificent’ label By Mike Blake In the United Kingdom where large family homes are often steeped in history and because of their age may even play host to a ghost or two, here in New Zealand a boutique lodge like Sarnia Park near Cambridge would come under the banner of magnificent. Built only 13 years ago in 2002 as a family home, Sarnia Park’s main building houses seven large bedrooms all with ensuite above the well thought out entertainment rooms. The large home was masterfully planned, in the Georgian manor house style, by the original owner, Bob Atkinson, designed by Chibnall & Swan and built by Graeme Membrey. Bob immediately set about developing a wonderful garden which today is recognised by the New Zealand Garden Trust as “A Garden of Significance”. At the northern side of the garden stands a chapel. It was once St Joseph’s church resid-

ing in the Mamaku Ranges. Before the move to Sarnia Park the church was deconsecrated and now holds the title of chapel. A skilled artisan reconstructed new leadlight windows using, as a model, beautiful scenes of native birds in their natural habitat. Rich in colour these are masterpieces in their own right. This is another option, within the boundary that is Sarnia Park, where a young bride and her groom can hold their wedding ceremony. For the past seven years Roy and Bev Gower and her family have been running the well-patronised Sarnia Park operation through its many offering from corporate events to weddings, dinner parties, private parties and simple weekends away. Special events like rowing at Lake Karapiro, the National Agricultural Fieldays at Mystery Creek and cycling at the Avantidrome see Sarnia Park full of contented guests. The two full-time chefs produce mouth-watering hors d’oeuvres for up to 200 guests

in the function centre while seated dinner parties can dine, in the Lodge, on delicious local fare for a mere $75 for a three course meal. Sarnia Park is fully licensed. For those staying at Sarnia Park, rooms are accessed by an elegant sweeping staircase as well as a lift and special wheelchair access. Full breakfast is included in the room rates. Events and marketing manager Holly GowerRudman says ‘The Park’ is always busy. “We have wedding bookings for 2017. The weddings keep us very busy through the summer months of January, February and March and it is steady through from September to May.” she said. For a wonderful stay, a dinner party with friends, or simply a delicious Devonshire Tea on a Sunday drive, consider Sarnia Park which is a Five star, Qualmark rated property a short distance from Cambridge. Check out Sarnia Park’s, website at www.sarniapark.co.nz. I believe you’ll be impressed.

Sarnia Park is a gracious Georgian-style manor house set in 11 hectares of beautiful grounds. Functions are held in the Lodge, the Function Centre or the lovely grounds.

Thank You FOR HELPING COURAGE SHINE THROUGH "Thank you for the amazing support you have provided our whole family over the years, enabling us to not just survive but thrive”."

Ideal for: functions from 10 to 200 people, Christmas functions, garden parties, intimate dinner parties, corporate conferences. We provide full catering, fully licenced premises and experienced staff who ensure satisfaction. “We can take care of it for you.”

Book your Christmas party at Sarnia Park A highlight of our year is the CHRISTMAS DINNER AT SARNIA PARK 151 Maungatautari Road, CAMBRIDGE Join us at 12 noon-3 pm for a delicious five course Christmas Dinner. We will take care of it for you while you relax, walk in the gardens or enjoy a game of croquet or petanque.

EnquiriEs to:

151 Maungatautari Road, PO Box 1136, Cambridge Telephone: (07) 823 3421 Email: info@sarniapark.co.nz Web: www.sarniapark.co.nz

education equals opportunity

WAIKATO BUSINESS NEWS October/November 2015

Business purpose...its reason for being From David Irving, Co-founder of The Ice House and chair of Prolife Foods

he notion business exists to make money is being found wanting. Certainly money is required, it is the business lifeblood but it is not the reason for the business existence. Increasingly business is recognised as an intrinsic part of society, indeed like family, government and religion, business is a pillar of society. Self-serving business will not be acceptable. Think of business as private enterprise. This term gives a better appreciation of business. Private enterprise enables the young person with an idea to find a commercial application. The practice of private enterprise spirits better products and services, lowers the cost of the existing offerings or provides them in a more convenient form. In each case society is better off, progress has been made, productivity enhanced. Think Apple and Steve Jobs. Many of the older generation will remember from the 1970s the group of business people known as the Business Roundtable. This group of people did think that the purpose of business was to make money. This entrenched view caused them to be isolated, their view was singular to themselves, their own prosperity. Subsequent times have seen a greater awareness of the value of selfless endeavour where all parties within a community benefit.

Private enterprise plays its rile by enabling work that might have been undertaken by the state or a not for profit to be more successfully completed through endeavour. Over the course of the next five weeks I will bring many an example forward of the better practices of business, practices which illustrate the value that private enterprise plays in our societies. Let’s begin with one close to my heart. Imagine Jim Wattie, 1934 in the middle of the depression, standing at the end of a row of fruit trees. The best fruit has been

picked for the fresh market. The remaining fruit lies on the ground, marked, damaged in some way that it is not good enough for fresh. “Something has got to be done about it,” he thinks, maybe whispers. Many of us have the thought but only a few of us do something about it. Jim Wattie was one of those. He quickly gathered some good locals around him as shareholders, got some land on King Street near the centre of Hastings, bought the essential equipment, hired staff, pulped that fruit lying on the ground and sold the product to Butlands in Auckland as a substitute for imported jam. Today that whispered

thought has translated into the biggest food factory in the Southern Hemisphere. Another example is one of my own making. In 2001 a group of Auckland business people were coming to the end of a project in which they had looked at ways in which the regional economic performance could be lifted. I had chaired the group, it had been a very satisfying journey. Now at the end I pondered: “SMEs are extremely important to NZ. The people who run them are owners as well as managers…quite different from my corporate colleagues who simply managed.” As one of those, I had gone to Stanford University for a six week programme.

“Where was the Stanford programme for these lonely owner managers?” From there the idea of The icehouse was hatched. Eleven years on and The Icehouse has the ambition of having a 10 percent impact on GDP and enabling 25,000 new jobs by 2020. Both these stories are remarkable for their readiness to see and then do what was needed in their time. Depressions are often considered a time for avoiding risk, but in his recognition of the need to replace imported food with locally produced food, Jim Wattie was by and large oblivious of risk. In my case I could have contrived a business owned by myself but the thought never

entered my head. Like Wattie I only cared to do something valuable for owner managers of small and medium sized businesses. Business purpose is not just for business, it applies to the public sector and the not-forprofit voluntary organisations. Here is how they should arrive at their purpose: 1. Regardless of which you are the most important step to take is to ask your customers why they buy your goods or use your services. What are their needs. 2. Secondly ask your employees why they work with you, what is it about your organisation that fulfils them. 3. Once you have decided on your purpose then live it to the hilt. It is a sin not to.

Your career will fly with CTC Aviation CTC Aviation is a global leader in airline pilot training and is recognised across the industry for training the highest quality pilots, having state-of-the-art facilities with highly qualified instructors, and for sustaining strong partnerships with some of the world’s leading airlines. CTC Aviation’s current fleet of 38 aircraft includes 16 glass cockpit Cessna 172s equipped with a state-of-theart Traffic Advisory System (TAS), 14 DA20 Katana single engine aircraft, and eight

twin engine DA42 aircraft. CTC Aviation moved to its Hamilton base in 2004 and officially opened its purposebuilt training facility in 2005. This training facility houses lecture rooms, briefing rooms, a crew room, planning and operation facilities, a dedicated Ground School facility and two fixed-base DA42 simulators. We also have a purposebuilt accommodation facility a short drive from the training centre that can house up to 200 students in single and twin studio units.

This accommodation facility ‘Clearways’ is equipped with communal lounges, kitchens, laundries, sport facilities and outdoor entertainment areas and is a great home away from home for our trainees from all around the world. CTC Aviation’s range of innovative and exciting programmes includes the Diploma in Aviation Flight Instructor Programme. This course is eligible for student loan funding and has a sponsored Flight Instructor course along with the poten-

A CAREER WITHOUT EQUAL

tial of a highly sort after job as a Flight Instructor with CTC Aviation on graduation. This course is a great stepping stone for those with little to no flying experience wanting a training programme and career path into an airline job. Another exciting opportunity is our Qatar Airways MPL programme which is 18 months long and sees you graduate as a pilot Qatar Airways based in Doha flying A320s. Qatar Airways has one of the most modern aircraft fleet across a worldwide network.

Launch your career as a professional pilot

Diploma in Aviation Flight Instructor Programme CTC Aviation’s Diploma in Aviation programme includes both high quality professional flight trianing combined with a well-respected tertiary education qualification with the following added benefits: 4 Government student loan funding available 4 $40,000 funding from CTC Aviation 4 Opportunity for employment with CTC Aviation on graduation

Email us at info@ctcaviation.com or check out our website for more information www.ctcaviation.com

Successful applicants will be made a conditional offer of employment from Qatar Airways and will complete their training at CTC Aviation’s state-of-the-art crew training centres in the UK and NZ. Check out our website for more information on our programmes and to book your spot for one of our Open Days at www.ctcaviation.com or give us a call at 07 843 3304 to talk to one of our helpful staff members. Make your career fly with CTC Aviation today.

education equals opportunity

WAIKATO BUSINESS NEWS October/November 2015

KAIZEN: A well-organised work environment is called 5S Why do you want to do 5S? I think most people have been taught at home to keep a neat and tidy bedroom, to clean up the dishes after dinner and to stow them away in the same cupboard every day (this is how it works in my neck of the woods anyhow).

he bigger question is, why? It is the right thing to do, you might contend. Someone might say it has always been this way or for others it is just part of their daily routine – they don’t even think about it. But why is creating and maintaining order important? Having a well-organised work environment is called “5S” in the Lean world and is one of the fundamental Lean tools to be applied continuously. The following experience made me think about why organisations need 5S. While accompanying a family member to an A&E (Accident and Emergency room), I noticed a sign on the wall in the resuscitation room indicating that a pair of scissors should always be left in this room. Nonetheless, I couldn’t see a pair of scissors and neither could the nurse who arrived a bit later. This made me think about why it is important to have 5S in the workplace, whether you are a nurse, a baker or a

toolmaker. To beautify the workplace is not the main purpose of applying 5S. The reason we need to

be well-organised is not to be neat and tidy. That is windowdressing-Lean; superficial. I can surely appreciate a neat and tidy desk, room or shop floor, but that is not the main reason why we need order. A purpose of 5S is to enable our staff to spend more time on their real work; the activities that are actually adding value from the customer’s perspective. A well-organised work environment will also help everyone to immediately spot a problem, like a missing pair of scissors. It also assists employ-

ees to make less errors, and spend less time on frivolous activities like searching for tools, materials, information, and people. The value to be created in this resuscitation room is to attend to a patient’s injuries or illness immediately. There is no time searching for a misplaced or broken device required to provide a valuable service. Creating excellent outcomes for customers (even saving lives) is thus based on good 5S. Delivering a product or a service on time to your custom-

ers, according to their requirements is what the customer dearly values. A disorganised office, messy shop floor and storage area will most probably prevent this from happening. Deeper questions to consider could include the following: if the nurse can’t find the pair of scissors immediately, what else might she/he be searching for?

What information or materials might she forget to use because it is not visible? How much time are the staff members spending on these wasteful activities? Is management aware of all the non-value-added activities that are stifling the business? These questions point us to the quality of the culture in the organisation. Kaizen is much more than just having a neat and tidy workplace. It is a culture within the business whereby everybody, every day, and everywhere is making improvements based on identifying “waste” (inefficiencies) and getting rid of it in a formal way. But to enable this, staff members should be trained, empowered and led to apply the Kaizen approach to business improvement.

FREEDOM – creating action leaders Creating thought and action leaders for the world, the FREEDOM Institute of Higher Education specialises in advanced professional qualifications for career advancement. In Hamilton, Susan Stevenson, FREEDOM’S research and academic president says: “Our programmes are innovative and aimed at satisfying the real world needs of employers. “Our suite of twenty six qualifications are aimed at specific sectors and have taken some years to bring to market. “We are known for going where others fear to tread and this makes our programmes unique,” she said. FREEDOM Institute is the

first private higher education provider in New Zealand and requires all of its faculty to be qualified professional educational facilitators and active researchers. “We have the first professional productivity, sustainability advisor programmes offered in this country,” said Susan. “Our Advanced & Applied Retail and Health Management programmes are also a first for New Zealand. “We provide the first NZQA approved qualification on governance as well as the newest New Zealand Diploma in Business’ programmes.” While most students attending the Institute, whether national or international have

Susan Stevenson already earned a degree, or have some years of work experience most want to move up the career ladder, according to Susan. “Those entering the retail programme spend a quarter of

their time in retail businesses gaining real world experience before re-entering the executive level market place,” she said. FREEDOM offers small, friendly, interactive and highly supported learning experiences in flexible ways that give students the ability to excel and graduate debt-free. All programmes have parttime learning options with scholarships available in certain circumstances. The list of specialist qualifications include: Governance, accounting, advanced retail management, administration and technology, productivity, sustainability, facilitative management, project management, applied health management,

facilitative management, educational facilitation, curriculum design, academic management and academic leadership. All programmes include real world simulations, workplace experiences or visiting professionals from the field who contribute to learner experiences. “Programmes are underpinned by innovative positive business model, quadruple bottom-line model and a professional honour code,” said Susan. “Our graduates are professional, hardworking, use their initiative, have advanced communication capabilities and are responsive to diverse people and their needs. Continued on page 36

CREAtING tHOUGHt AND ACtION LEADERS FOR tHE wORLD…

new to the lean journey?

• excited by the possibilities but unsure where to start? • we can help you choose a successful path.

FREEDOM Institute of Higher Education specialises in Advanced Professional qualifications for career progression.

already on your lean journey?

Innovative & Excellence

• at a performance plateau, facing new obstacles, or not sustaining your gains? • we can help you reach the next level of Lean performance.

- First providers of the new New Zealand Diplomas in Business, Accounting, Management & Leadership, Advanced & Applied Retail and Health Management, Professional Productivity & Sustainability Advisor and Capability, Development & Learning Manager & Leadership programmes

advanced on your lean journey?

• satisfied, complacent or needing to see the next breakthrough improvement? • our decades of lean implementation experience will help renew your vision.

we specialise in KAIZEN culture transformation with • in-depth understanding of the New Zealand business environment • global experience across all industries and organisations of any size • in-house training and coaching for senior leaders, middle management, team leaders to enable self sufficiency • full range of public KAIZEN/Lean training and certification • overseas best practice study tours • SME’s – registered with NZTE capability development voucher scheme (funding might be available).

For more information

12699

www.nz.kaizen.com

APPLy tO ENROL Contact Us Now and follow the three easy steps 1) Request a Programme Information and Application Pack 2) Review Programme, Learner Support and Fee Information 3) Complete a Pre-enrolment Application Form Check you have: Submitted all the required documents to apply for entry into the programme of your choice by email or mail to: contactus@freedom-ihe.ac.nz or to the Registry 1/28 Liverpool St, CBD, Hamilton, New Zealand Campuses at: 610 Victoria St, CBD, Hamilton 76-86 Manners St, te Aro, wellington

Peet Wiid on 021 897 832 or pwiid@kaizen.com

- Providers of first NZQA approved qualification in Governance

education equals opportunity

WAIKATO BUSINESS NEWS October/November 2015

Solutions that grow outstanding people LearningWorks provides a range of services to businesses and organisations focused on the development and delivery of learning and training solutions.

s a subsidiary of the Waikato Institute of Technology (Wintec), the LearningWorks team uses technology, business awareness, sound educational principles and modern design to plan, implement and evaluate a solution that works for learners and organisations. Whether it is upskilling customers through flexible accredited qualification-based courses, creating educational resources for businesses, or providing eLearning platforms that drive success within organisations, our experienced team ensure our clients are part of the journey from first inception to the end result. Our training team provide flexible training programmes that work for the employer and learners. As a category one Private Training Establishment (PTE), we provide qualification and non-qualification

specific training including business management, adult education and project management. Our training programmes meet the needs of learners by tailoring content and assessment options that best suit employer and learner requirements and align with our client’s organisational strategy. We also provide Continuous Professional Development (CPD) and support the delivery of Wintec short courses across a range of industries such as hospitality, electrical, design and midwifery. Our online team is dedicated to finding the best online solution that transforms the user experience to learning. We provide learning platforms through Learning Management Systems (LMS), applications (Apps), web development, and hosting and support. Our Learning Design Team, consisting of instructional

and graphic designers, creates engaging learner-focused resources by collaborating with employers and organisations. We create workbooks, blended learning and eLearning solutions that deliver results. Receptive to the needs of our clients, we strive to provide innovative learning solutions in a competitive marketplace. We work closely and collaboratively with our clients to ensure their learning outcomes are met. The expertise of our team transforms the needs of our clients into a solution that adds value to their business. We align with industry to ensure we continue to nurture business awareness within our communities. We continue to foster partnerships with businesses that make a difference in supporting economic growth nationally and internationally. A hub of innovative thinkers, our experienced team is dedicated to exploring new ideas, pushing boundaries and improving the way our clients learn. Contact us for more information on how we can assist your business to create the right learning outcome for you.

FREEDOM – creating action leaders From page 35 “They can cope with real world pressures and challenges in a constructive and positive manner as well as being socially responsible proLearningWorks_200x128_WBN_17.04 paths.indd 1

fessional advisors, facilitators, managers and leaders,” said Susan. Class sizes at FREEDOM are restricted to 25 with some

programmes allowing for just 15 participants. FREEDOM also provides its programmes currently in Wellington and Auckland.

16/04/15 1:10 PM

HE PAPA TIKANGA

LIVING OUR CULTURE Develop your understanding and appreciation of the Māori world view, values and beliefs, and how they function within Aotearoa New Zealand contexts. A level 3 programme. NZQA approved.

CALL FREE 0800 135 135 facebook.com/OpenWanangaLearning

12 months

Part time

Home based

Fee free

child focus

WAIKATO BUSINESS NEWS October/November 2015

Children are treasures in Montessori house

t Montessori we believe that education should be based on children’s strong inner motivation for self-creation. We aim to sustain the wellbeing of the children through interweaving the ethic of care which includes a profound respect and acceptance of the intrinsic worth of themselves, parents, whanau and beyond. Thus, children could thrive in the environment and be proud of who they are. Our curriculum is constantly assessed, planned, implemented and evaluated to fuel the learning and teaching community’s awe and passion for exploring, questioning and discovering the world around us. It reflects a holistic approach underpinning the principles of Te Whariki. Further, we aim at providing a high quality Montessori programme using specialised resources and careful preparation of the environment. We aim at providing the child freedom of choice, and a peaceful environment which facilitates uninterrupted, sustained play and learning. We believe in nurturing confidence and independence through an effective curriculum which empowers the child to be who he/she is. We deem it is vital to give mana (respect) to child’s mauri (life force) and the mohiotanga (pre-acquired knowledge) in order to unleash the wairua (potential) within and kindle the passion to learn and grow. We commit ourselves to

develop meaningful and positive relationships with children. Thus, we could become coexplorers and co-questioners in their learning journey. Our curriculum exhibits many facets of teaching and learning relationships, where teachers become learners and learners become teachers in our quest for knowledge and skills. We as professionals engage in constant questioning of our own thinking and practice through engaging in informed, effective self-review to bring forth the positive experiences for all. We deem learning never stops. Therefore, we stretch our curriculum to spread beyond the classroom and out into the outside environment and the wider world. We show great commitment to Te Tiriti o Waitangi and acknowledge Maori as tangata whenua. Children have the opportunity to experience and engage in te reo Maori as well as acknowledge and appreciate the rich Maori heritage. We profoundly believe that tikanga is integral and transcends all the other practices. Thus, we aim at incorporating Maori ways of knowing, being and doing in our curriculum. Meanwhile in keeping with the great Maori concept of whanaugatanga, we welcome all the other cultures wholeheartedly and make every effort to respect and embrace their language and culture. It is our responsibility to make all the other cultures feel accepted, acknowledged as a consequence they could

take pride in being who they are. We believe that the wellbeing of a child is deeply rooted to the wellbeing of the community surrounding the child. Thus, we commit to act on even the minute details to provide them with a stimulating environment which is physically and psychologically safe where all the members of the teaching and learning community are happy and fulfilled. It is our belief that working in partnership with the parents, whanau and the community would strengthen our ability to provide the best positive outcomes for the children. Thus, we value these partnerships and are willing to embrace their values, aspirations and the wealth of knowledge they carry. Mizra has more than 10 years experience as a Montessori teacher, the past two-and-a-half years as head of this well-established preschool that has been operating for around 15 years. There is a qualified team of teachers who hold Bachelor’s degrees in ECE and Diploma in Montessori Method of Teaching and Philosophy who are committed in providing the best high quality care and service for the children. This is a well-established Montessori preschool which has been operating for more than 15 years. A good teacher-child ratio is maintained offering a warm and loving environment where children develop independence, self-confidence, love for learning and compassion towards the environment and people.

Home away from home • Educational, nurturing, friendly and fun • Free 20 ECE hours 3-4 years • Winz subsides • 10 free hours for 2 year olds • Mainly music • Mirror dance room

Corner Ohaupo and Saxby Rd, 2 Morrison Cres, Hamilton

Phone 07 843 1030

www.littlepreschoolers.co.nz

Discover child care with a difference We offer a holistic program based on areas of • Practical life - providing the skills for life while developing concentration and motor skills • Sensorial - enhancing the senses and exercising the brain through intelligent observation • Language and Mathematics - preparing the child for transition to school

Your child will experience a • Calm and serene environment which facilitates to grow with nature and freedom • Warm, loving, friendly environment which respects the child’s well being • A great social life through exploring, experimenting and discovering together with peers • An environment which fosters high selfesteem, independence, responsibility & love

30394

Ages 2 - 5 years • 20 hours ECE Subsidy • WINZ Subsidy available Open 8.00am - 5.00pm, throughout school holidays

56 Cameron Road, Hamilton East. (Closer to Waikato University and Knighton Normal) 07 856 7297 • thebusyhands@gmail.com

What’s most important to you?

ment Friendly and nurturing family environ and community garden Large natural outdoor environment excellent staff/child ratio 90% registered teaching staff with and nappy service Full Healthy Heart nutritious meals An engaging learning environment Affordable fees 20 ECE hours without hidden extras al Specialty nursery and development learning areas

30006

From Mizra Abdeen Head teacher at Montesorri

child focus

WAIKATO BUSINESS NEWS October/November 2015

Chipmunks offers lots of birthday fun T ime for the big man with the white beard and red suit, tearing round the world in a magic sleigh pulled by reindeer, is right at our doorstep and all the children are starting to buzz. Santa, who we know is busy at the Pole preparing all the gifts he hands out at Christmas, will soon be on his way. Chipmunks Playland and Café at Te Rapa is getting geared up as well. Kylie and Mark Owen, who brought the Chipmunks franchise to Hamilton back in 2012 as a fresh way to help working parents with before and after school care programmes also provide fun and entertainment for the kids especially birthdays. “The kids of hard working families enjoy our programmes throughout the year on weekends, during school holidays and for special occasions,” said Kylie. “What could be more important than a birthday?” she asked. “With our team leading the way, hard-working mums and dads find life’s a little smoother through the whole process. “Our exciting and hasslefree birthday parties, with basic party packages starting at less than $200, and themes such as princess or pirates,” said Kylie. “Chipmunks is a great option for no-fuss, no clean up and guaranteed fun times. “We’re constantly refreshing our birthday packages so there’s always something different on offer from year-to-year,” she said. Chipmunks caters from toddlers up to 11-year-olds. The purpose-built Chipmunks venue and café in Maui Street opens at 7am on weekdays and

• • • • •

children on the ‘before school’ programme are given breakfast and delivered safely to school. Chipmunks’ team members can also collect children after school, give them a healthy snack and ensure homework is completed before parents pick them up before 6pm closing time. The after school care programme for five to 11-year-olds is fun and relaxed, with a variety of daily activities in a safe environment. “The idea is that when their parents collect them everything’s done so they can just spend quality time together,” Kylie said. “Time is precious and families are busy, so we’re finding these services are very popular. Chipmunks caters for up to 40 children on the ‘before and after’ school programmes, with spaces filling fast. Fun-filled, subsidised school

holiday programmes are also popular. Chipmunks Playland offers unlimited play for children and the opportunity for adults to relax with coffee or lunch with friends at the full service café. Purpose-built play areas feature under-five areas, actionpacked ball blasters, Chipmunks mega slides and an awesome playground structure. Kylie and Mark, who have four grown children, are pleased to be offering a helping hand to working families from their purpose designed and built venue in Te Rapa. “It would have been great to have had something like Chipmunks when our kids were young, whether just for something to do on a wet weekend, a party or for after school care.” For more information about any of Chipmunks services visit www.chipmunks.co.nz or phone 07 848 2421.

Pay to play Birthday Parties After School Care School Holiday Programme Drop off service

Strengthen your

child’s

Education

29 Kindergartens, 6 Early Education Centres, and now Homebased Education through-out the Waikato

20 ECE Hours

School Transition Programme

More Hours! More Days!

Want to know more?

www.kindergarten.org.nz 0800 CHILDREN

8B Maui Street, Pukete Phone (07) 848 2421 hamilton@chipmunks.co.nz

www.chipmunks.co.nz

(244 537)

Waikato Kindergarten Association

child focus

Recent years see Kindy Association growing steadily Waikato Kindergarten Association has come along in leaps and bounds in the past few years, with 29 kindergartens and six education centres across the Waikato. Now we are excited to offer homebased education, which provides children with the opportunities of learning in a real life environment while providing stimulating learning all within an educator’s warm, caring home. Educator’s can take the chil-

dren into the community for hands on learning, be it a park, museum, special events or to the Early Education Waikatorun playgroup and gymnastics sessions. There is also lots to do at home with fun water play, stories, educational play and so much more. Each educator is unique, so you can find the perfect fit for your whanau and tamariki. Flexible hours is what defines our homebased educa-

Empowering people to flourish for life Jenny Bell Oranga Ltd was created in 2013 by Jennifer Bell. The vision of Jenny Bell Oranga is to educate, encourage and inspire people to increase their sense of wellbeing and happiness.

tion from our other services, and we are available from 6.30am – 7.30pm with full time, part time and rostered care options available. Combining our kindergartens, centres and homebased education options can create a flexible, unique solution for whanau, making sure that tamariki are learning, creating and having fun every step of the way. Call us on 0800 CHILDREN or head to our website www. kindergarten.org.nz

ennifer describes Jenny Bell Oranga as an educational consultancy focused on empowering people to be resilient for life. She states this is achieved in two ways; by providing quality facilitator training for professionals who wish to deliver emotional resilience child and youth programmes in their own school, organisation, clinic or community; and by providing adults and children with effective tools and strategies to take control over their own wellbeing /oranga. Our workshops are tailored for specific age groups from young children, to teens to adults. We empower people to overcome states of anxiety, depression and stress, and to increase the sense of wellbeing and happiness. The Social and Emotional Resiliency programmes delivered by Jenny Bell Oranga are evidenced-

City Limits – catering for young and very young Citylimits Childcare Company is independently owned; centrally located in Grey Street, Claudelands, two minutes from the CBD Licensed for 47 children, in two beautiful old buildings with huge playgrounds, Citylimits staff cater for children from birth to five years in a family atmosphere . Children enrolled as babies often stay until they are five and leave for school. Babies are cared for separately in one house to ensure their routines and needs are met.

WAIKATO BUSINESS NEWS October/November 2015

The programme ensures children are given a wide variety of educational opportunities, building on new knowledge and fun to succeed in today’s challenging and changing world. Staff encourage children to have opinions, seek answers and become friends with their peers. Each age group have their own dedicated staff. All teaching staff have had quality tertiary education. A cook ensures that children have a variety nourishing meals incorporating different food styles; special dietary and

ethnic requirements can be catered for. Citylimits holds may family functions throughout the year, endeavours to celebrate NZ festivals and events as they occur, including birthdays, and significant family occasions. Portfolios document each child’s progress and updated regularly; older children have ‘take home’ workbooks and library books. Parents feel free to discuss their child’s progress at any time with staff. Enrol now; space is available for each age group.

based and endorsed by the World Health Organisation. Essentially we use best practice; skills and strategies that have been proven to work. These programmes teach how to build resilience, confidence and emotional wellbeing through cognitive, behavioural and emotional skills in a simple, well-structured format. These programmes remain at the cutting edge of excellence in anxiety and stress prevention and resilience building. Jennifer is passionate about passing on these skills and strategies to children. It is estimated that 20 percent of preschool children show moderate to clinically significant levels of emotional and behavioural problems. Anxiety at this level has consequences for social and academic development. Jenny Bell Oranga offers children and families a 9 week child-focused pro-

grammes at their centre. Jennifer says her vision is to have these programmes running in all of the early childhood centres, primary and secondary schools, throughout New Zealand. Think of the difference that would make. At Jenny Bell Oranga we also run programmes specifically to address the social skill deficits that characterise children with High-Functioning Autism and Asperger Syndrome. The Secret Agent Society (SAS) is a program for children between 8 and 12. With its espionagethemed games children learn how to recognise and manage their own feelings, cope with change, detect other people’s emotions, talk and play with others and deal with bullying. Parents and schools are an integral part of the programmes and receive resources and support to help young ‘secret agents’ develop and practise new skills at home and school. To enrol your child in one of our programmes or for further information, please contact us. www.jennybell.co.nz Email: jenny@jennybell.co.nz Phone: 027 245 2749

We run children’s 9 session workshops that give your child the skills to help them be happy, confident and resilient, no matter what challenges life throws at them.

Would you like your child ild to be more resilient? “How do I know if these We run children’s 10 session workshops that give your child the skills to help them be happy, conﬁdent and resilient, These programs are endorsed by no matter what challenges life throws at them.

workshops will help my child?”

WORLD HEALTH ORGANISATION

do Iaknow if these “How as making difference!

workshops will child helpstruggles my child? Particularly if your with: “ These programs are withdrawal endorsed by • Shyness • Social WORLD HEALTH ORGANISATION • Perfectionism • Appetite changes as making a difference! • Difficultyif in resting going with: to sleep Particularly your child or struggles

Independent, well-established childcare centre

Persistent worry about upcoming events • •Shyness • Social withdrawal • Perfectionism • Appetite changes All children experience anxiety as part of their • Difﬁculty in resting or going to sleep development, but some events need a bit of • normal Persistent worry about upcoming

Nurturing environment with caring teachers Age appropriate Programmes. 20 hours free ECE for three and four year olds. Nutritious meals and nappies provided. Varied Excursions and Events

extra help learning how to deal with it. Our programme

Caring for children and their families for more than 17 years

www.jennybell.co.nz www.jennybell.co.nz

Ph:027 027245 2452749 2749or oremail email jenny@jennybell.co.nz jenny@jennybell.co.nz Ph:

729 Grey Street, Claudelands, Hamilton 3216 Ph (07) 855 0656 | email citylimits@xtra.co.nz

BOOK NOW 4 FOR TERM 3

AND limited. Places strictly Phone Jenny on

TERM 1 2016

12037

30245

Our outdoor area is a great learning place. Full of exciting activities, toys and hours of fun.

5955395AA

All children experience anxiety as part of their normal development, will help your child build resilience, confidence and but some need a bit of extra help learning how to deal with it. emotional well-being. our website for conﬁdence more information Our programme will help yourSee child build resilience, and about courses forSee children and adults. emotional well-being. our website for more information about courses for children and adults.

Places 245 strictly limited. 027 2749 Phone Jenny on 027 245 2749

WAIKATO BUSINESS NEWS October/November 2015

Clients and suppliers enjoy Superior Personnel launch Earlier this month Superior Personnel celebrated the opening of its Waikato office together with clients and suppliers.

uperior Personnel has been operating in Auckland since 1997 and opened its second branch in Hamilton in February 2015. Managing director Andrew Berry and branch manager Kerri Whittaker would like to thank all of those who were able to attend the official opening and those who have also supported Superior Personnel in its eight months of operating in Hamilton. Andrew said: “It was particularly pleasing to have the opportunity to talk to clients who share

our view of supplying quality, temporary and permanent staff which is very much in-line with our vision of Great People Building Great Businesses. Superior Personnel is continuing to focus on staff and clients involved in the freight and logistics, manufacturing, infrastructure and specialist trade sectors. Waikato has a strong need for quality staff in these sectors. Despite the slowdown in the dairy sector we continue to see strong opportunities for clients and potential staff in Waikato.

2 1

3 1 - Superior Personnel team; Andrew Berry, managing director; Gemma Pritchard; Kya Brewer and Kerri Whittaker, Hamilton branch manager 2 - Jackie Runciman, Hamilton Multicultural Services Trust; Leighanne McAleer, 28hr 3 - Mike Pritchard, Natural Habitat; Andrew Berry, Superior Personnel 4 - Andrew Berry, Superior Personnel; Lynton Cooke, Apparel Master 5-S andy Turner, HCBA; Vicky Redwood, HCBA 6 - Gemma Pritchard, Superior Personnel; Karl Officer, Steel and Tube 7 - John Morrison, Higgins; Kerri Whittaker, Superior Personnel

Record number of cruise ships to tie up here this summer In a major boost for the economy, New Zealand is set to welcome a record number of cruise ships this summer, including an unprecedented six ships making their inaugural visits to the country. Peak industry body Cruise Lines International Association (CLIA) Australasia said 28 ships from its member cruise lines’ fleets would cruise to New Zealand over the coming

months – an increase of more than 25 percent on last year’s summer season. According to CLIA Australasia commercial director Brett Jardine, the visiting flotilla will make more than 600 calls to New Zealand ports between October 1, 2015 and April 30, 2016, injecting hundreds of millions of dollars into the local economy. However CLIA has warned

that the future growth of the local cruise industry will be affected by the introduction of the Border Control Levy in New Zealand. “The introduction of a ‘tax’ on arriving cruise passengers and crew will have a major impact on the cost of doing business in New Zealand and comes on top of an already expensive destination in terms of port and related costs,” Brett said

“With New Zealand operating in a highly competitive global market in terms of cruise ship destinations, the imposition of the levy is likely to make alternative destinations in the region more attractive and will almost certainly slow the growth of the industry in New Zealand.” Brett said the current growth of cruising in New Zealand was underlined by the fact that six of

the CLIA member cruise ships visiting this summer would be making their inaugural calls to New Zealand, including Azamara Quest – the first cruise ship from the boutique US line to ever visit Down Under. Other ships making their New Zealand debut during the season include Costa Cruises’ Costa Luminosa, Holland America Line’s Noordam, Ponant’s Le Soleal, Princess

Cruises’ Golden Princess and Royal Caribbean’s Explorer of the Seas. The cruise season got underway in early October with Princess Cruises’ Diamond Princess making the first visit to New Zealand shores when it cruised into Fiordland National Park on October 2. Diamond Princess was also first ship to call in Auckland for the season, arriving on October 8.

2008 Ltd

Your one stop towing shop Phone for a Free Quote (07) 847 2375

TOWBARS (certified)

11957

CAR DOLLIES

A - FRAMES

Over 50 products Courtesy vehicles available

www.probars.co.nz

from the ground up

WAIKATO BUSINESS NEWS October/November 2015

Jeff believes fitness in the ranks helps keep his company strong A good level of fitness leads to a strong and healthy mind which functions pretty much like the sharpest knife in the drawer. By Mike Blake

hat a statement, you might say.But have a chat with Jeff de Leeuw, managing director of G.J. Gardner Homes, the Waikato region’s largest new home builder and fitness in the workplace comes across strongly. While it is not a hard and fast company philosophy, Jeff believes fitness has helped their company and personnel to succeed. Although Jeff freely admits he struggles sometimes, he is keen on maintaining his own fitness level and over the years has completed various competitions and events. While leading by example Jeff and his father Bob completed the Wellington to Auckland cycle challenge, have ridden round Taupo a number of times and knocked off a few half marathons and the like. Within the office team there are multiple bike races, running events, mud runs, business house tennis teams, corporate rowing, indoor soccer and netball participation. They even have a New Zealand top 10 multisport athlete, Jo Chalmers in the office. The company draughtspersons next event is

‘The Goat’ an offroad run from Whakapapa to Turoa around the rocky sides of Mt Ruapehu. The company also has a touch rugby team playing out of the GJ Gardner sponsored Suburbs Community Sports Club and sponsors the Whangamata Run Walk festival held within this last month. “This sort of support captures a variety of people that hopefully puts our business front of mind and may one day consider a G.J. Gardner Home,” said Jeff. “We also have a corporate responsibility to look after our staff,” he said. “We know that the fitter and healthier people are, the better they are able to concentrate, handle stress and function more confidently” Therefore, one thought was to give everyone the opportunity to up their level of fitness. Jeff took the philosophy seriously and endeavoured to identify mechanisms to assist with getting his team healthy if they were interested. They took to it like ducks to water with their first steps being to the gym. They knocked on the door of City Fitness in Te Rapa, not too far from the G.J. Gardner office and were delighted with the support. We assisted with their memberships and the

team uses the facilities as they wish. We gave the team the opportunity to have an individualised fitness plan with personal trainer Daniel Hyett. They were then put through their paces with an initial fitness test. “Daniel is a really positive, encouraging and extremely knowledgeable guy” said Jeff“ For those that got involved, they each had their measurements done, heart rates taken and forward planning was based on that. “The team has been very supportive of the idea,” said Jeff. “And it has proved beneficial through the workplace with sharper decision-making and certainly higher levels of health and fitness.” Nationally sponsored athletes have visited from time to time to speak to staff on their specialised subjects. Most recently was nutritionist and Olympic kayaker Erin Taylor who was engaged to talk to the staff on healthy eating. “This was well received and as well she devised eating plans for some the team,” said Jeff. It’s all about balance and moderation. Flexible hours allow staff members to use time most efficiently as long as they remain on the company side of the ledger. “Everything we put in place has received the support of the G.J. Gardner ‘family’ and has added strength to our work/life

“Come on boss, strain a little,” say Joanne Chalmers and Emerson Irvine as G.J. Gardner Homes managing director Jeff de Leeuw gets stuck into one section of his circuit at the gym. balance,” said Jeff. G.J. Gardner Homes lead the market in many respects,

mainly based around their great homes, value and reputation. But maybe it’s the leading

of the market in healthy living responsibilities that makes the difference?

Don’t sweat it when building your new home, G.J. Gardner Homes will do all the heavy lifting while you get to enjoy all the gains! Not only that, but a G.J. Gardner home can be fully customised around your life style. Just bring us your ideas, sketches or magazine cut outs and we’ll work with you to come up with the perfect solution. Call us today and find out how worry-free building a new home can be. HAMILTON/WAIKATO OFFICE Te Rapa 3 Pukete Road OPEN Monday - Friday 8.30am - 5.00pm

12596

Phone 07 850 9950

SHOWHOMES Glaisdale 424 Borman Road OPEN Saturday - Sunday 12.00pm - 2.00pm

0800 42 45 46 www.gjgardner.co.nz

Flagstaff 2 Roy Hilton Drive OPEN Wednesday - Friday 12.00pm - 4.00pm Saturday - Sunday 2.00pm - 4.00pm

Cambridge 1 Kingdon Street OPEN Saturday - Sunday 12.00pm - 4.00pm

WAIKATO BUSINESS NEWS October/November 2015

from the ground up

Capturing a unique coastal environment Whitianga Waterways is the Mercury Bay’s very own unique residential canal development. The marine village developed by Hopper Developments is an extension of the existing Whitianga township.

hitianga Waterways consists of a wide range of residential sections including stunning waterfront, near waterfront, and mountain vista view sites. The overall design of the development was created to capture a unique coastal environment, providing residents with an exclusive waterfront lifestyle. Canal front lots are most spectacular as they allow for private jetty and boat ramp facilities, where boats can be launched and berthed right in front of the residents’ homes. The Waterways has the added benefit of an excellent quality marine environment perfect for swimming and a wide range of water activities such as kayaking, paddle boarding and much more. To date, a limited number of waterfront sites have been created with approximately 100 vessels permanently stationed on their owners' jetties and the canal network is only about a quarter complete. The location of Whitianga adds to its popularity, with coastal attractions such as Hot Water Beach, Cathedral Cove and the Great Mercury Islands all within a short distance by car or boat. Residents at Whitianga

Waterways simply have to set off by boat from private jetty to pursue the productive diving, fishing and game fishing grounds found within and beyond the Mercury Bay. Managing director of Hopper Developments, Leigh Hopper believes: “A coastal development like Whitianga Waterways is every developers dream. “The design elements incorporated into the master plan are extensive and unique to New Zealand. “Our company is determined to roll out Whitianga Waterways as a world class coastal development delivering unprecedented social amenity and lifestyle values.” Recently, Whitianga Waterways has expanded to offer retirement options with the Marlin Waters lifestyle village located right in the heart of Whitianga Waterways. The complex is designed specifically for the soon-to-be or active retirees who want the added benefit of community and security within an exclusive waterfront setting. Residences at Marlin Waters will be a choice of either single level 2 or 3 bedroom modern design units with 1 or 2 bathroom options, some located right on the water’s edge.

The residences are designed for mature residents, under the Lifemark Certified Standard, including exclusive facilities such as; onsite management with 24 hour call services and on completion with provide private beaches, jetties, a boat ramp, common area and more. The first residences will be open to the public for viewing late October 2015. Whitianga Waterways offers a coastal lifestyle that is second to none, with property options to suit a wide range of needs. Be part of one of the Coromandels most exciting waterfront living destinations. For more information about Marlin Waters or Whitianga Waterways call the friendly sales staff on 07 866 0164 or visit www.whitiangawaterways.co.nz.

from the ground up

WAIKATO BUSINESS NEWS October/November 2015

David Reid Homes has earned many accolades for quality workmanship David Reid Homes is one of the largest building groups in New Zealand and has achieved numerous accolades for the quality of its workmanship, including winning more Registered Master Builder gold awards in recent years than any other national building group.

ith a proud history and have been building award-winning homes in the Waikato region for more than 12 years, David Reid has become an iconic New Zealand brand. Experienced directors Ben Green and Kelvin Lalich have more than 40 years' combined building experience in all aspects of the building process and are the driving force behind the success of this local franchise since the beginning of 2009. Building beautifully crafted

designer homes is what they do, and they are well deserving of the many top industry awards they have received over the years; every year they continue to raise the standard of living in Waikato even higher. David Reid Homes manages the building project from concept to completion. They listen to your specific requirements and custom build to meet your needs while guiding you through the building process to ensure the desired outcome from one of the larg-

est investments you will ever make. Visit the team today at the office located within the Show Home at 362b Hukanui Road, Hamilton. Packed with new design concepts, features and products, this massive 365m2 home truly showcases the passion and talent they have for what they do.

Show home open 12pm - 4pm TueSday - Sunday 362b Hukanui Road, Hamilton

waiKaTo

www.davidreidhomes.co.nz ph 07 853 2640 0800 000 007 11427

from the ground up

WAIKATO BUSINESS NEWS October/November 2015

Hard work and a passion for quality wins every time

Internal health of a building is a clean one

Hard work mixed with a passion for building quality homes, and the return from the UK of a systems and processesorientated relative were the keys which unlocked the dream for young Nate Alley. 30057

www.propertyserviceshamilton.co.nz

Beautiful things for your home

HUS

Open 7 days week, 20 Empire St, Cambridge Monday-Friday 9.30-5 Saturday 9.30-4 | Sunday 10-2 07 827 0470

Design Store

ate and his aunt, Del Hart, have recently bought the Waikato franchise for Sentinel Homes, an award-winning Auckland-based home builder. Nate left high school in Tokoroa having just turned 16 and keen to make his mark on the world. A long held ambition to become a builder brought him to Hamilton where he completed his building apprenticeship in less than three years and then moved to Christchurch for six months, to assist with the rebuild. At just 20 years Nate returned to Hamilton and started his own business, Alley Building, and at its peak he had six men on the tools. Sentinel approached Nate about 12 months ago as they were looking for someone with a good reputation in the Waikato area to take on a franchise. So keen were they to get the right person, they put Nate through psychometric testing to ensure he was a good fit with the company. In turn, Nate and Del also did their own due diligence

to ensure Sentinel was a company they could work with. Both Nate and Del were inspired by the Sentinel ethos of uncompromising quality. Del has a background in quality management so she was won over by the robust systems and processes Sentinel use and the back-up and support they provide to their franchise holders. The Sentinel group buying power also means they can offer excellent value to clients. Nate and Del bring different but complementary strengths into the company. Nate’s building and industry knowledge, along with his drive and passion are complemented by Del’s business background and attention to detail. In addition, Del has built a couple of her own homes so, while she doesn’t have Nate’s industry knowledge, she makes sure that their clients enjoy the whole building experience rather than just enduring it. “After all it’s the realisation of a dream for many people and we want to make sure that process is as seamless

and stress-free as possible,” said Del. “We’re particularly keen to ensure that clients understand exactly what they’re getting and how much it’s going to cost. Transparency and communication are key for us.” Nate said: “When choosing your building partner, it’s important to make sure you’re comparing apples with apples. “There will always be someone who says they can do it cheaper but be clear about what you’re getting. “Is the price based on the same quality of fixtures and fittings? “Does the price include driveways, lawn, clothesline and letterbox? “Often these items are left out to provide a cheaper square metre rate. “We will always be clear about what’s included and perhaps more importantly, what’s excluded,” said Nate Having a stand at the recent Waikato Home Show has proved a winner for Nate and Del. “The response was terrific – we were delighted with the interest,” said Del. “Having Nate, the actual builder, on the stand made a big difference with many potential clients. “He could answer all the technical questions that inevitably came up and people like that instant response,” she said. The next goal is getting the show home started before Christmas to have it ready for viewing early in the New Year.

Designer Furniture and Décor -

Hus captures designer dreams

Outdoor furniture Artwood furniture and accessories Leather sofas Nodi and Dash & Albert floor rugs Cowhides and Reindeer hides Cambridge Collection equestrian jewellery Mamas & Papas nursery furniture and toys Hammamas towels Patersonrose children’s bedding Babu children’s merino products Aromatherapy company Moulin Roty toys Pure linen bedding

www.hus.co.nz 10241

A global search for beautiful furniture and special products for a new home is the inspiration behind an eye-catching Cambridge store. Emma Osment opened the new Hus Design Store in Empire St recently, filling the 200sqm showroom with pieces from throughout the world to delight New Zealand shoppers. The business was born when the bespoke furniture craftswoman began hunting for items to furnish her own home and had difficulty sourcing products to her taste. “Hus is about sharing my passion for beautiful things. I realised when I was looking to furnish my own home

that there was a niche in the market here in Cambridge, so I’ve set about creating something everyone can enjoy,” Emma said. Hus specialises in highend home furniture and furnishings with recent additions of specialty items including a larger range of children's quality décor and toys, gourmet chocolates and sweet and savoury sauces and condiments. Buying in Cambridge is an also an excellent idea for the discerning buyer keen to avoid big city mark-ups. From beautiful leather sofas to concrete and reclaimed timber dining tables and rustic sideboards, Hus is bound to have a piece

or two to capture any imagination. “We have many beautiful things and many of them are different than anywhere else in Cambridge. We look forward to welcoming destination shoppers from throughout the North Island,” Emma said. Hus, at 20 Empire St, is open from Monday to Friday from 9.30am to 5pm, on Saturday from 9.30am to 4pm. Sunday 10am-2pm and every third Thursday of the month untill 8pm for wine, cheese and a shopping evening. On-line shoppers can also delight in the Hus range at www.hus.co.nz. Or like our Facebook Page for frequent updates and in store-specials.

10006

28a King Street | Hamilton | 07 847 2378 | trandaconstruction@ihug.co.nz | www.trandaconstruction.co.nz

WAIKATO BUSINESS NEWS October/November 2015

WBN - First on the scene

Management School BA5

PROUDLY SPONSORED BY MONTANA CATERING

1-A ndrew Buchanan-Smart WMS with Tancy Douglas and Michelle Bailie, SkyCity 2-C olleen Rigby with Lynne and Terry Wilson, Mitre 10 Mega 3 - Enjoying a relaxing time is a happy group from the Management School 4-G len Nicholson, Tonkin & Taylor Ltd and Richard Kingsford, Mighty River Power 5-D on Scarlet, Mighty River Power; Meshweyla Macdonald, Waikato Management School; Graeme Smylie, Onstage and Tony Kane, Phae Group

Montana Catering

Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz

Robbo says farewell to Westpac

Well-known banker about town for many years Grant Robson has left Westpac in Hamilton and said farewell to fellow bankers and friends at a recent soire. We called in to shake his hand and say cheerio.

1 - Presentation time for Robbo 2 - Roger Evans, Grant Robson, Tony Kane and Tony O’Neil 3 - Brian King and Grant Robson 4 - J ack Ninnes and Mary Jensen

• Private Function Catering • Major Events • Venues

WAIKATO BUSINESS NEWS

October/November 2015

Gordon Stephenson Trophy winners keen to spread sustainability message Bay of Plenty farmers John and Catherine Ford were thrilled to win the National Winner title in the 2015 Ballance Farm Environment Awards.

nd they can’t wait to get out there to spread the message that good environmental management and good farming go hand in hand. New Zealand Farm Environment Trust (NZFE) chairman Simon Saunders

says the Fords will be excellent ambassadors for New Zealand agriculture. “Not only do they run an outstanding farming operation, they also have an exceptional ability to articulate the challenges and opportunities facing New

Zealand agriculture.” As new holders of the prestigious Gordon Stephenson trophy, the Rotorua sheep and beef farmers will act as ambassadors for the primary industry in a role that will take them around the country and beyond as they promote the importance of sustainable farming. “We are very excited about that,” says John. “It’s a real honour, and I think we’ve got a great story to tell.” The Ford’s farm, Highlands Station, is situated in a sensi-

New director joins MacDiarmid Institute Professor Thomas Nann, who has recently been role is challenging and rewarding, and comes appointed Director of the MacDiarmid Institute with amazing experiences and opportunities. The Institute has a strong for Advanced Materials standing in national and Nanotechnology based and international at Victoria University of research sectors, and Wellington, says it is an with a good team exciting time to be workin place and secure ing in nanotechnology and funding to support leading the MacDiarmid them, I am excited Institute. about their future. I “I have always been am confident they impressed by the work of the will do some amazMacDiarmid Institute—nanoing things in and technology is an exciting area around the research, that is really just emerging deliver the highest now. Since the early 2000s, quality research posthere has been a lot of talk sible and ultimately about the potential of nanoscimake a difference ence and nanotechnology, but for people.” it hasn’t been until now that Professor Nann’s we’ve seen breakthroughs and most recent role was an impact on the economy.” as Associate Director As Director of the Institute, of the Ian Wark Professor Nann will be proResearch Institute viding scientific and strateat the University of gic leadership and will also South Australia and hold the role of Professor at Director of the South Victoria University in the Australian node School of Chemical and Professor Thomas Nann, of the Australian Physical Sciences. National Fabrication “The most exciting science happens at the boundaries of disciplines, so my Facility (ANFF). His research interests are broad focus over the next five years is to bring scientists and encompass nanomaterials for energy convertogether, and to help our scientists engage with sion and storage and the field of nanomedicine. The MacDiarmid Institute for Advanced industry. “There is great potential in nanotechnology Materials and Nanotechnology is a national Centre to support high-value manufacturing, which is of Research Excellence, comprising a network driven by the chemical and physical sciences. of New Zealand’s leading scientists, leveraging You can use it to design everything from better strength across the country and internationally. touchscreens, to more effective medicine and bet- The Institute builds materials and devices from atoms and molecules, developing and applying ter sunscreens.” Professor Nann succeeds Professor Kate cutting-edge techniques in physics, chemistry and McGrath, who served as Director of the Institute engineering. The Institute also trains entreprefrom July 2011, and has recently taken up the role neurial and socially aware young scientists, many of Vice-Provost (Research) at Victoria University. of whom go on to work in industry or start their “I wish Thomas well in the role of Director, own companies, in a culture of excellence and although I am also quite envious of him. The collaboration.

Left to right, Simon Saunders, Chairman of the New Zealand Farm Environment Trust, Catherine and John Ford, 2015 National Winners of the Ballance Farm Environment Awards. tive catchment area and one of their key reasons for entering the competition was to prove they were good caretakers of the land. “We knew we were doing a good job, but having that confirmed by the judges of the Ballance Farm Environment Awards gave us credibility and a huge confidence boost.” From the moment they entered the BoP awards, John, Catherine and their team tackled the challenge with gusto. “The farm was looking pretty good, but our team went and double-checked it all just to make sure everything was as it should be. “They are all as proud of the farm as we are, and they wanted to be sure it was in top shape for judging.” The thought and energy that went into their farm presentation helped them win the Supreme title for the region. John says the award was a great acknowledgement of the contribution made by their farm staff and their agri-business advisers. He also credits their farm discussion group with providing further inspiration and motivation. “Winning the National award was a big surprise, and again that was welcome recognition of everything that happens on the farm and everyone involved with it.” As part of their role as ambassadors for NZ agriculture, the Fords will travel the country talking to farm-

ers and industry representatives. They will also address a Parliamentary Select Committee and undertake an international study tour before presenting a final report to NZFE. The Fords are looking forward to taking the sustainability message to a wider audience. “I think the majority of New Zealand farmers care very much about environmental issues. But we can’t afford to be complacent, and we need to keep analysing our policies to ensure we are doing what is best for business and best for the environment.” Simon Saunders says John and Catherine’s win at the National Showcase in June capped off another great year for the annual farming contest, which is now recognised as the premier farming competition in New Zealand. He says the awards programme is held in high regard because it plays a crucial role

in developing a more sustainable agricultural sector. “The programme helps farmers to build more sustainable businesses by providing them with a range of peer-learning forums and showcasing what the best are achieving.” Mr Saunders says the strength of the awards lies in the people and industry groups who are passionate and dedicated to the success of the competition. “Over the years the awards programme has built a massive network of volunteers throughout the regions and these volunteers make a huge commitment to driving the awards forward. “And just as importantly, the awards are backed by an enthusiastic team of sponsors and partners who believe very much in what the awards are trying to achieve for the primary sector.” Entries for the 2016 BFEA opened on August 1, 2015.

With 16 property managers we take care of finding your tenants, maintaining your property and collecting your rent - so you can focus on the more fulfilling aspects of your life.

LODGERENTALS.CO.NZ

FEBRUARY 2010

For experienced property management

Contemporary NZ art works for hire in workplaces & private homes.

FrEE consultation & installation Consultancy services available.

Portfolio Art Hire Janet Knighton P 021 059 0028 E art.hire@xtra.co.nz Licensed under the REAA 08

WAIKATO BUSINESS NEWS October/November 2015

Oral Cancer on the Rise At least 1 person currently dies every hour in the USA from Oral Cancer. With approximately 643,000 worldwide cases reported annually, new cases identified each day and an annual increase of 11% each year, it might surprise you to know that the fastest increase is shown by 20 to 30 year olds. Oral Cancer is linked to the Human Papilloma Virus (HPV), which almost killed actor Michael Douglas.

At the Old Villa Dental we have one of the least invasive and effective aids in the early detection of Oral Cancer using the VELscope, which makes use of fluorescence visualisation. The VELscope does not require any dyes or prolonged testing procedures. In fact, a VELscope exam can be performed during a routine dental or hygiene exam in about two minutes and aids in finding abnormalities not visible to the naked eye.

Signs and Symptoms for Oral Cancer include:

Be sure to have an oral cancer assessment at regular intervals to ensure that this potentially disfiguring and deadly disease does not catch you unaware because the treatment of oral cancer often produces major changes in speech, chewing, swallowing and oral health. Early detection could literally save your life and your dignity too. Call us today to schedule your hygiene visit or dental examination and be sure to mention that you would like a free VELscope oral assessment during your visit. We can help.

11086

- Swelling of the jaw - A sore in your mouth that bleeds and wonâ&#x20AC;&#x2122;t heal - A lump in your check that can be felt with your tongue - Soreness or feeling that something may be caught in your throat - Difficulty moving your jaw - Difficulty chewing or swallowing - Any numbness of the tongue or areas of the mouth - Ear pain - Hoarseness, chronic sore throat, or change in voice - Loose teeth

0800 142 717 www.oldvilladental.co.nz 24 Grey Street, Hamilton East, 3216 EQUIPE COLORADO 4X2 Not CRUZE new... But nearly! 1.8L SEDAN AUTO CREWCAB AUTO

NEW MID-SIZE MALIBU CD PETROL

from rsp

33,990

from rsp

25,990

+on roads

from rsp

39,990

+on roads

Multi colours... Multi Cars

SV6 SEDAN*

from

$39,990

BARINA RS AUTO & MANUAL* from

$19,990

CAPTIVA 7 LTZ Diesel* from

$41,990

Only four months old 2015 Ebbett bulk buy breakthrough!

Fantastic pricing on this range of nearly new Holdens. Contact us today to secure one of these great offers. Limited numbers only at Ebbett group dealerships. Offer available while stocks last. Offers end April 30th 2014. Not available with

THESE DEALS ARE AS GOOD AS THEY GET

other offers. Private customers only.

5965158AA

12916

EBBETT HOLDEN 204-208 Anglesea St, Hamilton, T 0800 07 838280 0949 888

www.ebbett.co.nz

Waikato Business News: 400mm high x 260mm wide 48

Full Page

WAIKATO BUSINESS NEWS October/November 2015

Photography courtesy CRAIG BROWN PHOTOGRAPHER

Special advertising wrap

Driving force behind St Peter’s Cambridge St Peter’s Cambridge may be the home of cycling but it’s now also home to a fleet of Volkswagen vehicles. Including Passat and Amarok, Ebbett Prestige is excited to be the driving force behind the school’s vehicle requirements. Having gone out to the school and met with staff, Richard van den Engel, dealer principal, was very impressed with the innovation, passion and values of the staff, the school and the school community. “There was a genuine alignment of values between my team, St Peter’s Cambridge and the Volkswagen brand. We look forward to a long partnership with the school and are truly excited to be involved.”

St Peter’s Cambridge principal Steve Robb is equally happy with the new relationship, which he explains isn’t solely built around brilliant cars. “It’s more than that. We have a great opportunity to provide our students and their families with interactive learning, such as our Dads and Lads day.” The annual Dads and Lads day this year saw fathers blindfolded in the driver’s seat of an Amarok ute while the sons provided verbal directions to help them make their way safely around the driving course. “The day was a great success and just shows how this partnership benefits our wider school community.”

Dads and sons test drive the Volkswagen Amarok Ute at the St Peter’s Cambridge Dads and Lads day.

Richard van den Engel presents the Volkswagen keys to Jason Speedy, Steve Robb and Marc Scott.

Osten: A slice of Ebbett Embodying the sleek sophistication of the Audi and Volkswagen brands, Osten cafe is the newest member of the Ebbett family. Osten represents the heart of the new Ebbett Audi and Ebbett Volkswagen centre in Hamilton East and is open to customers and members of the public. Cleverly designed with black and white accents, to reflect the Audi and Volkswagen experience, Osten is a visual delight, with wide oak panels, black and white furniture, natural pendant lights, and dark concrete floors with accents of navy blue. The menu features the delicious creations of highly respected Hamilton foodies Matt and Lisa Cooper, owners of Paddock cafe in Cambridge. With a focus on fresh, nourishing ingredients, Matt and Lisa are renowned for their inspired ingredient combinations and exciting culinary options. The welcoming and refined environment offers customers a contemporary setting where they can enjoy exceptional Allpress coffee, snack and lunch options and German influenced afterfive drinks and food. “We are delighted to be involved with Osten,” says Lisa. “Matt has always liked to push the envelope and evolve our food journey and Osten is a perfect fit for our food philosophy and the Ebbett standards of excellence.” Osten will be open to the public from Monday November 16.

Special advertising wrap

V O N D N E O T D E D N E T EX

Audi A3 Sportback 1.4

Save $10,160 Now $49,990

VW Golf TSI CL

Save $7,750

Now $28,990

Audi A3 e-tron

Save $13,360 Now $63,990

VW Tiguan TSI 2WD

Save $4,250

Now $36,990

Audi A4 1.8T Avant

Save $24,360 Now $61,990

VW Passat TSI HL Wagon Save $8,750

Now $47,990

Audi Q3 TFSI

Save $18,660 Now $51,990

VW Amarok 2WD Auto

Audi Q3 2.0 TDI

Save $22,510 Now $60,990

VW Transporter SWB DSG Save $13,510 Now $39,990

0 1 7 , 7 $ SAVE

Corner of Grey and Clyde Streets, Hamilton East

AUDI A1 Now $38,490

0 5 7 , 4 $ SAVE

Save $10,000 Now $51,990

VW POLO CL MAN Now $19,990