Waikato Business News Aug/Sept 2015

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Business News August/September 2015 Volume 23: issue 8

www.wbn.co.nz

Pacific Aerospace shines with China television stars One hundred million Chinese are about to learn a whole lot more about New Zealand’s own Pacific Aerospace and its flagship aircraft, the P-750 XSTOL.

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ix high-profile Chinese celebrities – two actors, a singer, a fashion model, television host and businessman – filmed two episodes of ‘The Flying Man’ in New Zealand in August. This popular aviationfocused reality TV show will air to 100 million Chinese viewers across 34 provinces and municipalities in late September. The celebrities’ arrival is the direct result of a recent agreement between New Zealand aviation company Pacific Aerospace (PAL) and Chinese company Beijing General Aviation Company (BGAC) who formed a joint venture company in China: Beijing Pan-pacific Aerospace Technology Company Ltd (BPAT). As a result of the agreement, which was made official in November 2014, PAL’s unique P-750 XSTOL aircraft is now being sold in China. The joint venture company is also launching pilot training, skydiving and other general aviation ventures in China. While in New Zealand, the celebrities visited towns and cities across the North Island taking part in various aviation activities, led by PAL and featuring its P-750 XSTOL aircraft. “The aviation activities that the celebrities undertook throughout filming in New Zealand, highlight Pacific Aerospace’s P-750 XSTOL aircraft and its versatility. We also got the celebrities out sky-

diving from the aircraft and participating in pilot training,” said PAL chief executive Damian Camp. “It’s a great opportunity for PAL to use this popular TV series to highlight the multiple benefits that the P-750 XSTOL brings to China’s general aviation industry.” Damian said there is huge opportunity for PAL in China, particularly as the general aviation industry is set for significant growth following the government relaxing the previously high level of regulation and military control of low altitude air space. “The general aviation industry is opening wide up in China and Pacific Aerospace, through our joint venture, is right there at the forefront.

Chinese celebrities ham it up after an exciting flight in the PAC flagship P-750 XSTOL “Civilian aircraft ownership is predicted to increase dramatically within the next five years, while demand for pilot training is massive,” said Damian.

“This places our joint venture activities in a very strategic position. “With this in mind, the Flying Man TV show is a great way to reach aviation

enthusiasts, aviation company executives and others looking to purchase utility aircraft in the areas of passenger, freight, survey, agriculture and skydiving operations,” he explained.

Waikato leaders step up for youth employment Waikato secondary schools principals, their board of trustee chairs, business leaders and mayors will turn out in force in Hamilton this month to spearhead a regionwide tactical approach to resolving youth unemployment. About 150 VIP guests are expected at the inaugural Smart Waikato Leadership Summit at the ANZ Centre on Grantham St on August 27, where they will be called on to take the lead in a new initiative developed to better channel young people into work. The invitation-only event

will include the launch of Secondary School Employer Partnerships (SSEPs), a Smart Waikato initiative born out of Waikato Means Business, the region’s economic development strategy. SSEPs will build relationships between educators and employers, support and inform curriculum development and contextualise student learning so it is relevant to local employment needs. The summit will also showcase successful education to employment partnerships and facilitate connections between educators and high calibre

Waikato business leaders and mayors. Waikato Means Business steering group chair John Cook said the summit and launch of SSEPs will pave the way for a more prosperous community. “We all agree that educators and employers need to work more closely in order to produce successful outcomes for everyone. This summit will be the start of a more collaborative approach to creating better opportunities for our young people. This will build the skills industry needs and ultimately strengthen the community so everybody wins,”

said John. Smart Waikato chief executive Mary Jensen said the Leadership Summit will highlight what is needed to prepare young people for successful futures and strengthen their contribution to the prosperity of our region. “We see principals and board chairs as pivotal in the education-to-employment equation. This event will connect them with some of our region’s prominent business leaders, to ensure student learning is relevant to local employment needs and pathways into Continued on page 4

He said the P-750 XSTOL aircraft is the world’s most versatile utility aircraft and is able to take-off and land within just 800 feet, carrying a load greater than its own empty weight. “This aircraft is unique as it can be easily reconfigured by operators to perform 10 different aviation purposes, including passenger, freight, survey, skydiving and agricultural operations, and is in fact globally recognised as the ultimate skydiving platform, able to carry 17 skydivers or six tandem teams.” The Flying Man TV programme is an ongoing television series where Chinese celebrities go around the world to participate in unique aviation experiences. A production team of about 55 members filmed throughout the North Island in August. The New Zealand episodes of The Flying Man will air on Liao Ning TV on September 20 and 27, at 21:20 Beijing time.

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Waikato G.J.Gardner consultant cracks $100m new home sales A new homes consultant for G.J.Gardner Homes has been recognised internationally as he has cracked $100 million in sales. By Mike Blake

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raig Geer has been applauded by new home companies in the USA, Australia and New Zealand for his achievement. “What is truly remarkable is that all of Craig’s sales have been in Waikato,” said managing director, Jeff de Leeuw. “Craig was first to breach the $50 million barrier and has now reached a pinnacle that represents about 450 new homes,” he said. “This latest sales feat represents almost half the new home business in this region.” Craig is the ideal new home sales consultant for this company and as well as working throughout Waikato for some years, he was also once a client of G.J.Gardner Homes when he took the step of building a family home. “As a client I got a strong feel for the principles of the company,” said Craig. “So when a vacancy in the sales department came along I jumped in,” he said. “G.J.Gardner has a highly motivated team in a strong company environment with excellent values. “Everyone is supportive and I believe success breeds suc-

cess. “Our assurances to clients, who we know are taking the biggest financial step of their lives, are wholly backed up by the company,” Craig said. “And they can be assured they are dealing with a trusted group of experts at every step of the new build.” Jeff said: “Craig’s feat is tops through NZ, Aussie and the US and speaks volumes for our G.J.Gardner guarantees.

“Support from throughout Waikato is testament to that,” he said. “And it speaks volumes for our company vision, which is to have “every customer recommend us to their closest friend.” G.J.Gardner Homes also took top spot for home builders as…“One of New Zealand’s most trusted brands”… in recent special Reader’s Digest research. This was commissioned through Catalyst Marketing & Research which asked more than 1200 Kiwis to identify the most trusted products that dominate their lifestyles. Jeff was delighted suggesting the title was recognition of

the G.J.G. brand and the trust engendered in an industry that deals with major amounts of money, time and emotion. “We take the responsibility of people’s investment very seriously. “We are pleased to lead as well as being trusted,” said Jeff. NZ Master Franchisor for G.J. Gardner Homes, Grant Porteous said: “We’re extremely pleased with the independent research results and it backs up the fact more New Zealanders have trusted G.J.G to build their home over any other builder for the last 17 years.” “G.J. Gardner Homes is a network of locally owned businesses that are driven by good

old-fashioned family values, integrity and honesty.” “Trust plays such an important role to enjoying a homebuilding experience as it provides people with the assurance of knowing they are creating a home they really want.” Reader ’s Di gest Australasian editor-in-chief, said: “It’s the brands which continue to offer quality and substance that hold our trust.” “The New Zealanders surveyed were asked what makes a brand trustworthy. “The results show they back brands that: provide a premium quality at an affordable price; make life easier; have integrity and stand out from the com-

Craig Geer petition; and create a strong emotional connection with the consumer.” Grant concluded: “What really sets G.J. Gardner apart is we want to make building a new home an awesome experience with no regrets. “To have people say they trust our business above and beyond our competitors is the best reward we could ask for.”

Tainui Group Holdings appoints Chris Joblin as CEO The board of Tainui Group Holdings (TGH) has announced the appointment of Chris Joblin to the role of CEO. Chris joined TGH in December 2009 as chief financial officer and has been acting chief executive since mid-April this year. TGH chairman Sir Henry van der Heyden said Mr Joblin was chosen after a comprehensive six month nationwide search and ensuing competitive process. “Chris has been pivotal in the development of TGH’s diversification strategy over the past 18 months. He is

experienced in mahi (work) within the tribe context and brings a strong vision for success in TGH’s mission as the intergenerational investor to grow economic prosperity for the 67,000 members of Waikato-Tainui,” Sir Henry said. “With this appointment we can now accelerate our strategy to drive great outcomes for the owners of TGH. Chris and the team will measure success by generating more cash and more jobs for the tribe, and growing the tribe’s land holdings by investing in primary industry as the business con-

tinues to diversify its holdings,” he said. Chris, a former CFO of meat company AFFCO and director of three TGH part-owned hotels, Waikato Milking Systems and representative of the company’s fishing interests, said it is an exciting time to take the helm at TGH. “Following our recent announcement of a partial sale of New Zealand’s largest shopping centre The Base, we are now responding to inquiries from a range of potential JV partners,” he said. “We’re also looking at new opportunities for TGH

to invest directly in high-performing businesses and primary industries, and responding to strong market demand for the next stages of the development of the 550 hectare work, live and play hub at Ruakura in Hamilton East,” Chris said. “At TGH we will continue to build a high-performance team guided by a strong values and tikanga, and TGH will play an active role in efforts to build a stronger Hamilton and Waikato economy and community,” he said. Chris will commence working in his new role effective immediately.

Chris Joblin

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WAIKATO BUSINESS NEWS

August/September 2015

Building skills for the future GOT A TRADE WEEK 2015 – 21-28 August – is part of a national campaign to raise awareness of on-thejob training and careers in New Zealand’s trades and services. It also celebrates the talents and achievements of Kiwis making headway in their vocation. New Zealand needs more skilled people in trades and services. The 2014 Talent Shortage Survey, conducted by Manpower Group, shows that engineers, technicians and skilled trades are among the top-five jobs employers have difficulty filling.

Globally, skilled trades are the highest in demand. GOT A TRADE WEEK 2015 speaks to school leavers, as well as parents and teachers. More than 34,000 young New Zealanders, a fifth of people aged 16-24 years, are not currently working, studying or training. They are not developing the skills they need to compete in the workforce. “Only 20 percent of school leavers go to university. “This event is about showcasing the opportunities that exist out there for the other 80 percent,” says Rachel Hopkins, chairperson of GOT

A TRADE WEEK. “This is an important conversation for jobseekers, for educators and for whanau. Around the world, countries are looking to apprenticeships and on-the-job training to build the skills needed for the future. New Zealand needs this too.” The inaugural GOT A TRADE WEEK 2015 encompasses more than 50 events nationwide, providing school leavers and parents with a unique opportunity to get up-close and personal with on-the-job training in New Zealand’s trades and services. Trades and services typi-

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cally refer to jobs that require practical skills and on-the-job training. This includes every thing from construction, engineering and transport, to hairdressing, hospitality and retail. There are hundreds of roles to choose from and long-term career prospects for young people who are keen to work and willing to learn. Highlights of the week include: • OPEN DAYS, TOURS AND TASTERS | 24-28 August | Nationwide Take a tour of the workplace, see live demonstrations and meet apprentices

who are already working in the industry. FUTURE BUSINESS LEADERS FORUM | 26 August | Auckland Providing New Zealand’s ‘bright young things’ in trades and services with the tools to further their careers. • SPEEDMEET | 27 August | Wellington Connecting school leavers with prospective employers in New Zealand’s trades and services. • WORKCHOICE TEACHERS’ DAY | 28 August | Christchurch • Professional development

for educators that offers a fresh perspective on the world of work. • GOT A TRADE WEEK 2015 brings to life the needs and aspirations of young Kiwis as they find their place in the world. Also, the sense of pride that comes from personal and professional development on-the-job. At the heart of it all are ‘our heroes’ – bright, young, motivated people, who are applying practical skills in the real world and winning. This is their story. See how ‘our heroes’ got it made.

Institute of Directors’ new chief executive The Institute of Directors in New Zealand (IoD) is delighted to announce the appointment of Simon Arcus as its new chief executive. Mr Arcus, who has been the acting chief executive since November, is renowned for his governance experience, advocacy and knowledge. He established IoDs thought leadership hub the Governance Leadership Centre in January 2014 and has provided an extensive range of boardroom training and governance advisory services for the IoD to the corporate, Maori and not-for-profit sectors. The IoD’s president Michael Stiassny says Mr Arcus’ proven leadership skills will take the IoDs strategic priorities to the next level. Making an internal appointment, and good succession planning is a hallmark of good governance. “Mr Arcus brings valuable depth of experience and capability to the role.” Mr Stiassny says.

“When we began our search for a new chief executive, we needed someone who could champion the IoD on its strategic journey with depth of knowledge to promote excellence in corporate governance for directors.” In 2012 Arcus authored the second edition of the IoD’s foundation guide to governance, The Four Pillars of Governance Best Practice. Mr Arcus is a solicitor with an LLB/BA from the University of Otago and Postgraduate Diploma in Business from Massey University. He is a chartered company secretary and senior associate ANZIIF as well as a board member of the Wellington Cancer Society. Mr Arcus says the challenges and opportunities ahead are exciting, and he is thrilled to take on the role. “As the professional body for directors the IoD is positioned to build on excellent foundations,” he said.

Simon Arcus “New Zealand needs directors who are serious about their professionalism and committed to continuous learning. Last year was an exciting year with the introduction of the Chartered Membership pathway, a strong move to raise the professionalism of directors and demonstrate to the market what sets IoD members apart.”

Leaders step up for youth employment From page 1 work are aligned,” Mary said. The Leadership Summit is supported by ANZ Bank, the Waikato-Tainui Mighty River Power Partnership, DV Bryant Trust, Gallagher Group, Foster Construction, Stafford Industries, Wintec, Te Wananga o Aotearoa, the University of Waikato and Hill Laboratories. Smart Waikato, with a network of almost 1000 employers and educators throughout the region, is a charitable trust formed in 2009 to enable bet-

ter linkages between secondary and tertiary education and the workplace. The Leadership Summit is the evolution of the trust’s Principal for a Day initiative, where business leaders shadowed a secondary school principal and developed mutually beneficial relationships. Other Smart Waikato projects include FutureForce® Action Network, which works to reduce youth unemployment by providing tools, strategies

and networks to help employers grow their own workforce by offering more work experience, apprenticeships, cadetships and jobs. The trust also publishes FutureForce® Waikato, an annual publication giving youth, parents and teachers practical information on careers in the region. More than 12,000 are distributed free to senior secondary school students throughout the region.

Waikato Branch – Upcoming events/courses The Institute of Directors in New Zealand (IoD) promotes excellence in corporate governance, represents directors’ interests and facilitates their professional development through education and training.

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August/September 2015

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WAIKATO BUSINESS NEWS

August/September 2015

Value for corporates in community volunteering

Search on for country’s best takeaway spot New Zealand’s number one online and mobile ordering service for takeaway food, Menulog.co.nz, has launched its search for New Zealand’s best takeaway restaurant, as part of its annual Tasty Takeaway Awards. The premier awards for takeaway restaurants, now in their second year, nationally recognise takeaway establishments that provide great-tasting food, good value for money and superior customer service. More than 500 restaurants – listed on Menulog.co.nz – will encourage their customers to log on to Menulog. co.nz to vote for them as the Best Takeaway Outlet. Votes will be totalled to announce one national winner, in addition to the Top 5 winners. Following the announcement of the national winner, which will be awarded to the restaurant with the most overall votes, the next five runners-up will also be awarded as a Top 5 winner, letting customers know which restaurants lead the way in the world of takeaway. Menulog.co.nz spokesperson Julia Snabl explains, “Restaurants will be voted for by the general public. These awards then help us determine which takeaway restaurants are performing well, and give winners credibility in the eyes of existing and new customers. They also provide insight into what New Zealanders seek from their takeaway suppliers, and offer friendly competition among those restaurant owners who hope to be crowned takeaway king or queen.” To vote, New Zealanders simply need to log on to Menulog.co.nz and select their favourite restaurant. In doing so, they will automatically be entered into a prize draw with a grand prize of $2000 cash and fiveother prizes of $250 vouchers, to be used on the website. The Tasty Takeaway Awards National Winner 2015 will receive $1500 cash and free marketing promotion to the value of $5000 from Menulog.co.nz. Each Tasty Takeaway Awards Top 5 winner will receive an award to display in their shopfront. The Tasty Takeaway Awards voting is open now and ends 30 September 2015. For more information, please visit www.menulog.co.nz/takeawayawards

Businesses and corporations are being encouraged to have their staff become involved in volunteering to help in their communities, both for the good of the communities and for the benefits to staff.

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olunteering Waikato project coordinator Rita Sharpe says that in the past year the organisation has worked with more than a dozen businesses around Waikato who have staff keen on corporate volunteering. “Employees always enjoy such work, and it’s a great way to create team spirit among staff too,” she says. “Volunteering Waikato has more than 300 member organisations so there is no shortage of projects available for businesses, and for our corporate members we can tailor-make projects that suit their preferences. “We have had up to 30 people do what we call a ‘blitz-job’ on such things as painting buildings and tackling large pieces of environmental work. The minimum number we can provide for in corporate volunteering is four.” Rita Sharpe says other volunteering work in which corporates have been involved includes helping with Daffodil Day fund-raising, a wide range of conservation and environ-

mental work, sorting out books for a rest-home library, and carrying out repairs or doing maintenance work on community buildings. The work is not confined to Hamilton, but also includes rural centres such as Cambridge, Te Awamutu, Morrinsville, Tokoroa and Huntly. “At the moment we have a school building near Morrinsville, which needs painting on the outside, and we also have a Playcentre building at Ruawaro, west of Huntly which needs some repair work carried out,” says Rita. “Last Christmas we had a number of ‘Christmas fairies’ who took on the voluntary work of decorating community buildings and rest homes, doing it all in dress-up, and in one case staying to sing carols at the rest home. It was enjoyable for the residents, and the corporate team had a great time.” She says outside work is not always suitable to some employees keen to volunteer in their communities, and Volunteering Waikato also has

A Deloitte team member joins thousands of volunteers to take part in Arbor Day at Waiwhakareke Natural Heritage Park. a need for skills-based volunteers. “We have just launched another strand to our corporate volunteering programme and that is Skills Based Volunteering. Of our 300+ voluntary organisations within Volunteering Waikato, some of them need assistance with such skills as human resources, marketing strategies, and financial organisation. This is voluntary work that can be done remotely by volunteers at their desks,” says Rita. “It’s a new way corporates can show social responsibility

and encourage staff to use their special skills and be seen to be part of the communities they live and work in.” Rita says corporate volunteering in the community helps improve both staff and customer satisfaction. “Such voluntary work means that both customers and staff want to work with companies they respect because of the community involvement,” she says. Rita Sharpe can be contacted at: projects@volunteeringwaikato.org.nz Ph: 07 839-3191, ext 3.

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WAIKATO BUSINESS NEWS

August/September 2015

Tech Talk

Is your technology slowing you down? by kristy darbyshire CodeBlue Business Consultant Phone: 021 810 949 Email: Kristy.Darbyshire@codeblue.co.nz We all know that the changing pace of technology is hard to keep up with and that the new and latest thing ends up yesterday’s news fast, but small businesses need to keep up and modernise to remain competitive in today’s market. Throughout my travels around the Waikato I meet a lot of small to medium size businesses that are running applications that are at risk of being unsupported, usually they are custom developed systems that are between 7 to 15 years old that have not grown or changed with the business. In most cases the system is not fulfilling the current day business processes. These older systems are not intuitive or easy for new staff to learn and are only being used at approximately 60% of the full functionality they offer. I wondered why a company would try to compete with such a restraint, I see it like trying to win a race with one hand tied behind your back. The answer was the same time and time again – most companies don’t know what they need and they struggle to engage with software vendors to get the right information to figure out what they need. I found some companies had tried to go down a track to replace and modernise their business application or

applications and it became one for the too hard basket. It is a sea of information out there and as technology has become so accessible it has become clear that the role of the business analyst couldn’t be more in demand. To take a company on a journey of application replacement starts, with “first understanding their business” and the future direction plans. At CodeBlue we apply a framework that we use time and time again to take our clients through a process that will make sure the end result enables your business, simplifies your processes and ends with a replacement system that fits the business and budget. The application not only has to enable the business it should also streamline your supply chain and get your company operating as efficiently as possible, making you more competitive. Our clients clearly see the value of this service once we start engaging. We are able to show the client the 360 degree view of current processes and map out the future requirements in the first stage. Our consultants are able to operate in a non bias view from the software vendors and that means you get the right solution for your business no matter what. Let us show you how……. “Once I could see our processes mapped out, I could clearly see we needed to change, there was a whole lot of double handling going on in our business”

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WAIKATO BUSINESS NEWS

August/September 2015

Andy’s on to it…he’s got bus backs telling you to… “Catch a cab” By Mike Blake

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mall fly-by-night operators, offering cheap fares, have popped up in every city. But the reliable companies have soldiered on and grown their businesses on the strength of reliability and quality of service. In our city, Hamilton Taxis reigns supreme. With a fleet of 65 wellappointed vehicles it is the largest taxi business in Hamilton.

Its roots spring from a company called Checka Taxis which began operations in 1956. Checka then joined with Airways Taxis and decided to run under the label of Hamilton Taxis. The company is now a strong part of the national Blue Bubble taxi group. Andy Collins joined Hamilton Taxis in 2000 after a successful career in Health & Safety in the Carter Holt corporate sector. He had been driving parttime and relief for the com-

65+ population is on the rise The 65-years-and-over age group nearly doubled in number between 1981 and 2013 – from 309,795 to 607,032 people – according to 2013 Census results released by Statistics New Zealand. The 65+ age group increased from 9.9 percent to 14.3 percent of the population in that period, and is projected to grow to 23.8 percent in another 30 years. People aged 85 and over are making up a growing proportion of the 65+ group – from 10.8 percent in 2001 to 12.1 percent in 2013 – and are projected to be 19.7 percent by 2043. “We’ve seen a very noticeable shift since the 1981 Census. The proportion of over-65s is steadily increasing, and is expected to continue growing – especially in the over-85s bracket,” Census customer focus manager Gareth Meech said. The latest figures show the Thames-Coromandel district had the highest proportion of people aged 65+, at 27.0 percent, and Wellington city the lowest, at 9.5 percent. More than one-quarter (27.5 percent) of the 65+ age group were born overseas, and one in three of these has been in New Zealand for 50 years or more. “People aged 65 and over are working for longer. In 2013, 22.1 percent of the age group were employed, which is up from 11.4 percent in 2001,” Mr Meech said. Almost 65 percent of people aged 65+ lived in a household with access to the Internet in 2013. By the age of 75 years and over, the proportion falls to 49.1 percent. 2013 Census QuickStats about people aged 65 and over has information about the 65+ population, including population projections, geographic location, culture and identity, work, unpaid activities, income, housing, and households. Other key points about the 65+ population in 2013 include: • 54.1 percent were women and 45.9 percent were men. • 34.8 percent were ex-smokers. • 74.5 percent own or partly own their usual residence.

pany before taking on a full time position as manager . Andy is now managing the Hamilton Blue Bubble group after a five year stint with the opposition, Red Cabs. Hamilton Taxis being an Incorporated Society, the Board of Directors comprises five shareholders/drivers of which one, Mr Manpreet Singh, is the elected chairperson. “I came back to Hamilton Taxis as I saw management opportunities with the larger outfit,” said Andy who has spent many years in the city with wife Allie and daughter Sophie. Originally he came to New Zealand on a visitor visa from Queensland. “I liked what I saw and stayed,” said Andy. Now back in his controlling seat at Hamilton Taxis, he is pleased with progress. “Because our vehicles are all top of the line and modern we are often called upon for corporate work, sometimes with signage, sometimes without. “Weddings in particular insist the signs come off,” said Andy. “I have organised wedding cars for couples whose parents used the company and later their grandchildren take the same road to the altar. “Hamilton Taxis has five

Andy Collins, manager of Hamilton Taxis with the bus back promoting his brand compliance officers on the road as part of the team and as well, every six months we have an inspection day for the whole fleet where technicians check security cameras and vehicles are checked to ensure

they are NZTA compliant and our company policy for cleanliness is maintained.” Recently through a Chamber of Commerce Business After Five event, Andy won the business card

draw…his prize… advertising on the back of a bus for a month donated by I-Site Media. He has made the most of his winnings as you will see from the photograph.

University of Waikato to host DEANZ conference Hobbit ears, twilight tours and a trip to the Green Dragon Inn are in the mix for the April 17-20 DEANZ 2016 Conference at the University of Waikato. The Faculty of Education won the bid for the DEANZ biennial conference hosting rights and is the first time the conference has come to Hamilton. DEANZ is the New Zealand organisation dedicated to open, flexible and distance learning (see http://deanz.org.nz/). This conference showcases research and practice in open, flexible and distance learning across the compulsory schooling sectors,

vocational and tertiary education levels, including industry. The conference theme, There and Back: Charting flexible pathways in open, mobile and distance education, draws inspiration from a Hobbiton-based theme, siting the conference dinner at Hobbiton Movie Set in Matamata. The conference deliberately builds on the Faculty of Education’s history of offering distance and blended teacher education programmes, while also showcasing current research, practice and debates in the field both nationally and internationally. The main conference theme encourages del-

egates to reflect on, rethink and reimagine open, mobile, flexible and distance learning contexts and how they might link to their own practices. The conference committee co-convenors, Drs Elaine Khoo and Noeline Wright together with a dedicated team of staff volunteers from the Faculty of Education, have been working hard since the beginning of the year to establish the conference theme, keynotes and programme. Renowned international speaker and online education expert Indiana University’s Professor Curt Bonk, is a key drawcard as the main keynote address. A second keynote is

Faculty of Education colleague Dr Diane Forbes, herself an expert on teaching and learning online. She is joined by a third keynote speaker, FarNet e-principal Carolyn AlexanderBennett (http://farnet.vln.school. nz/). FarNet is an online portal serving students in remote areas in the far north of the North Island. The call for abstracts for the conference and early bird registrations have opened. The deadline for submissions is September 30, 2015. To submit an abstract and/or to participate in the conference, visit http://conference.deanz. org.nz/

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WAIKATO BUSINESS NEWS

August/September 2015

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The Hamilton Company with the X-Factor Company-X earns praise from multinational technology giant.

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orget Silicon Valley. When multinational networking equipment maker Cisco Systems Inc wanted a software solution it turned to New Zealand based Company-X for help with various international projects. The San Jose, California, multi-national asked the Waikato company based at its Level 2, Wintec House, headquarters to provide a project manager, business analysts, technical programmers, a graphical designer and user experience designers. Company-X directors David Hallett and Jeremy Hughes were happy to oblige. “At Cisco, we have so many varying requirements that we need resources that can solve a multitude of problems and keep pace with change,” said Cisco project manager Ashela Webb. “Many resourcing firms are stretched for skilled resources that can think at a business value level. David and Jeremy have an amazing ability to attract and retain talent that is both skilled and business savvy.” David and Jeremy oversaw their team who designed and developed highly specialised software solutions for the multinational that could be scaled across the organisation of tens of thousands of staff. “Company-X resourcing has always been skilled, pro-

fessional and analytical. They handle themselves professionally internally with peers and leaders. Every resource provided to us, from programme management to development, has the ability to think on his or her feet and get the job done,” Ashela said.

We love providing thought leadership around technology." “Company-X manages to find experts that keep updated, continuously bringing new technology and development insights to our organisation.” David said he hand-picked the teams for the projects and was not surprised to hear how pleased Ashela and her Cisco colleagues were with the results, “We love providing thought leadership around technology.” Jeremy said that the Company-X team were highly passionate about remaining exceptionally customer focused during the projects. “I’m not surprised that our team did a great job. What blew me away was how spectacularly the results were received by a renowned Silicon Valley technology company.”

IN GOOD COMPANY: Jeremy Hughes (left) and David Hallett.

Our first job is to listen David Hallett and Jeremy Hughes founded Company-X in 2012. The company specialises in innovative and cutting-edge software solutions, software integration, and also provides skilled people to resource the in-house software projects of clients. “Our first job is to listen,” they both say in their LinkedIn profiles. “The true source of many business challenges can be complex or hidden. We know the right questions to ask to uncover what really needs addressing – so even if you're not quite sure what you're after, we can help.” Both are also directors of Elevate9, which designs and develops bespoke websites which support business strategy

and offers branding and digital marketing services. David is a Chartered IT Professional. He chairs Wintec’s Centre for Business, IT and Enterprise Employer Partnership Group, chairs the Open Polytechnic of New Zealand’s Bachelor of Information Technology Advisory Group and is current branch chair and former board member of the Institute of IT Professionals. David and Jeremy are also both University of Waikato graduates. David studied computer science and was elected Vice President of the Waikato Students' Union while he studied. Jeremy studied management and marketing alongside information systems and programming technologies.

David, who has more than 20 years’ professional IT experience, has been an early-adopter and industry thought leader since before the World Wide Web was invented. “By the time most people have heard of a new technology I have most likely discovered it, researched it, experienced it, written about it, and replaced it with something new and exciting,” he said. Jeremy, an IT development consultant with 30 years’ experience, said nothing beats the “aha” moment. “I’ve helped all kinds of teams, businesses and organisations take their ‘ums’ and ‘ahs’ and turn them into the brilliant, bolt-out-of-bed ‘aha!’s’ that successful software projects are founded on.”

We really like solving problems with software. Tell us yours. INNOVATION Software can solve your biggest problems and deliver on your brightest ideas. INTEGRATION Software can improve, add functionality to, or fix your existing software investment. INSOURCING Our software experts can help you get the job or project done.

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WAIKATO BUSINESS NEWS

August/September 2015

Finding the Best Buyer It’s a very actIve market at present. every real estate agent should have an absolute focus on delIverIng what really matters to theIr vendors.

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heir commitment to the end goal should be the same as the sellers’, and the same as it always has been…finding the best buyer for the property. Some owners are opting to sell before coming to market for convenience. But this may be a costly strategy for many owners. In the rush to sell and not taking the time to find the right buyer and create competition the owner may well be selling below what could be achievable. In the past securing a buyer, any buyer for an acceptable price was the goal for agents and vendors alike. In a slow market this would take time and effort. But in a market where the demand is outstripping supply the goal is to capture as much competition as possible to have the buyers push up the price for the vendor. The market has changed from finding a buyer to finding the best buyer. When selling quickly, privately or without a good marketing campaign could reduce competition greatly and lessen the price dramatically. Listing your property for sale with the right salesperson, team and with the right marketing campaign is more important than ever. In recent weeks it has been standing room only at EVES Auction rooms, with high success rates for properties SOLD.

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EVES’ proven systems and skilled professional sales teams consistently provide great advice, marketing campaigns and auction savvy for those who list their property for sale. As well as the widest

By Greg Petrin Rototuna branch manager sales team network possible across the group, there is instant and widespread communication and promotion of the properties listed for sale. Contact is made with extensive databases of buyers, combined with market leading promotional campaigns and all available real estate websites. In this market more than ever auctions are providing excellent outcomes for sellers, with buyers openly competing in the bidding process. Talk to EVES now about how we list your property for sale with a clear goal…to find the best possible buyer for you.

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HR and the Law > by anne aitken Anne Aitken, HR Professional Email: anne@anneaitken.co.nz

Clause tested for first time GL Freeman Holdings v Livingston

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ver the years I have seen a number of employment agreements with a clause that penalises the employee if they do not give the required amount of notice. This is a case where the penalty clause has been tested for the first time in the Employment Court. Freeman Holdings Limited owned a major hotel complex in Christchurch. Ms Livingston had considerable experience in the hospitality sector and was desperate for work after losing her job following the earthquake, so she accepted the role of receptionist with Freeman. In doing so she signed an employment agreement with a requirement for six weeks leave and a forfeiture clause that she disagreed with, although she did not voice her disagreement. The penalty clause stating that “in the event that the employee fails to file the required notice then equivalent wages shall be forfeited and deducted from any final pay.” After twelve months Livingston found another job and gave twoweeks’ notice, four short of the agreed six week notice period. Freeman duly withheld her final pay, which amounted to about three weeks’ pay. Livingston took the matter to the Employment Authority which concluded that the penalty provision was not enforceable, Freeman should pay her the $1943 it had withheld and

Livingston was to pay Freeman $500 for breach of contract. Freeman sought a new hearing in the Employment Court. The issues considered by the Court were whether the penalty clause was enforceable, whether Livingston should be penalised for the breach of contract and if so, how much. The decision drew on the principles of contract law and looked into the concept of liquidated damages and penalties for breach of the contract. In this case, liquidated damages are an agreed, genuine, estimate of the damages that will be incurred if the employee fails to give sufficient notice. If, however, the clause is in place to compel the employee to give the full amount of notice, it is considered to be a penalty. The size of the penalty has to be proportionate to the actual loss experienced by the injured party and it is unconscionable if a sum is demanded “which, although certainly fixed by agreement may be disproportionate to the injury”. The challenge was for Freeman to demonstrate that the amount forfeited was a genuine estimate of the loss or proportionate to the experienced by the short notice period. Freeman included this same clause in every employment agreement and admitted that the company suffered no financial loss from Livingston’s short notice. It had

to pay a relief receptionist more hours, but this was compensated by the wages it was not paying Livingston. Mr Freeman argued it had caused him and the relief staff stress, but the Court said that a company cannot suffer personal stress. The Court concluded that the intent of the clause was to act as a penalty and therefore looked at what was an appropriate level of penalty in such circumstances. The Employment Relations Act allows for the Court to impose penalties for breach of contract, and like any other compensation it awards, this must reflect the precedents that have been set. The Court concluded that “agreements are made to be kept”, Livingston deliberately broke the agreement and there should be some deterrent to such behaviour. Freeman was ordered to repay the $1943 and Livingston was required to pay a penalty of $500. Exactly the same outcome as the Employment Authority had reached. The taxpayer could have been saved the expense to a Court hearing, if the employer had just accepted the decision. Now he has to pay his legal expenses and contribute to Livingston’s as well. If employers want to impose penalties for staff giving insufficient notice in future, it is advisable to have a clause in the employment agreement that specifically states it is a penalty and the figure. More than $500 could require an explanation in court.

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August/September 2015

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Law student awarded top Danish scholarship Waikato University’s Sam Lusk has been granted a $62,000 Danish government scholarship to complete a Master in Law at Copenhagen University in Denmark.

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he honours student has lived in Denmark before on a student exchange and he can’t wait to go back. “Denmark is a wonderful place to live. It’s one of the happiest countries in the world and you certainly notice this in day-to-day life,” says Sam. The scholarship is awarded to international students who display academic excellence and covers all tuition fees for 22 months and a monthly allowance. Sam was also awarded a Jonas Thomsen Sekyere Scholarship to live at Regensen College. “Founded in the 1623, Regensen is one of the oldest residential colleges for students studying at the University of Copenhagen and it’s right in the city centre,” he says. Sam is no stranger to overseas travel, having previously lived in Guatemala’s western highlands with indigenous Tz’utujil people to learn Spanish. He says it’s one of the most peaceful and naturally beautiful parts of

the world. Originally from Auckland, Sam admits the life and culture we have in New Zealand is great and that he’ll likely return home after his studies.

“I want to contribute to New Zealand in my future career and my family is here so I’m sure I’ll feel a pull to come home.” Sam is thankful for the support he’s received from the Faculty of Law and staff at Waikato University. “The Faculty provides a rigorous yet supportive academic environment that goes further than simply fulfilling the traditional essentials of a law degree. “The staff work really hard

to promote a strong community culture.” Sam hopes other young people can find their passions in law but admits it takes hard work and dedication. “Law can be a struggle. Setting short term goals helped get me through without feeling too overwhelmed by the workload. “A lot of it comes down to trial and error, sometimes we fail but this can be used to our advantage.”

Sam Lusk

Increased WEL Trust money boosts community benefits WEL Energy Trust has continued to increase the amount of money it puts into the community.

WEL Energy Trust chair Mark Ingle

In its 2014/15 Annual Report the Trust advises $2.4 million has gone into the wider Waikato and parts of the Waipa district – up from $2.2 million in the previous year. Of that, $2.1 million was distributed to 276 community groups to support a wide range of activities.

An additional $200,000 went into the Healthier Homes and energy efficiency initiatives including the Waikato District Health Board Whare Ora (healthy home) programme. The Trust continued to set $2 million aside for its community lending programme. During the year the Trust maintained its balance of $10 million in term deposits. Interest generated was offset by operating costs which were down compared to last year, coming in $126,000 under budget. Many of the savings were driven by the Trust moving into a shared office arrangement. The Trust finished the year with

a net surplus after tax of slightly more than $179,000. Trust chair Mark Ingle said the Trust continued to support the $22 million discount announced by WEL Networks Ltd in April this year. Over 13 years, WEL Networks and the Trust have distributed more than a quarter of a billion dollars to energy customers in the WEL Networks region. WEL Energy Trust was formed in 1993 and owns WEL Networks Ltd on behalf of the community. WEL Networks owns the electricity lines and equipment in Hamilton, most of the Waikato district and a small part of the Waipa district.

Thank You FOR HELPING COURAGE SHINE THROUGH On behalf of the 152 children and families that True Colours supported throughout 2014, we thank you for making our free service possible. We may not be able to stop the grief and enormity of learning a child is ill or that they may or may not live. But with your help, we are able to provide support.

Year 6 & 7 information evening Wednesday 19 August, 5.30pm – 7.30pm • School tours and ‘meet and greets’ • Scholarship information available www.southwell.school.nz B&SOU0009_A-G


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WAIKATO BUSINESS NEWS

August/September 2015

Management skills and a gifted florist ensure Ryan and Amy bloom in the flower business In its bud days the working environment was less than ideal for a now-thriving Hamilton florist business.

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hillers in the backyard, babies and toddlers underfoot, a garden shed as a workroom, and the family lounge converted into an office… welcome to Amy’s Flowers of five years ago. In its bloom days of today things are a tad different for this business, owned by Ryan and Amy Henwood and started in 2010. Today staff numbers sit at 13 with more needed, the business’ turnover is ranking highly in the floristry sector according to a recent NZ business benchmarking survey, and expansion into other provincial cities is planned. Plus, home base is now exactly that, with the business operating from a State Highway One location in Frankton’s industrial area, where it is attracting plenty of attention. Ryan says the past five years can only be described as a “total roller-coaster”. “It has been phenomenal, our business grew so fast we just had to hang on for the ride. “Since our first year turnover has increased 12 times. “Managing growth has been the big challenge, with the need for policies, processes and systems in place.

“We have been in growth mode for five years with zero sign of a slowdown.” Acceleration, rather than slowdown, is part of this achieving couple’s vernacular. Their business plan includes the intention to become a nation-wide brand with outlets throughout the country. Ryan puts the success of Amy’s Flowers down to fantastic product and service – and a wife whom he describes as a “truly gifted” florist and teacher of trainee florists. Before setting up Amy’s Flowers Ryan was a supermarket manager and Amy a florist with big city experience behind her. Ryan felt Amy’s talent and his business background provided a strong grounding for success. Within their first year they had two staff working with them in their home, a growing base of big-name clients, and a growing family – the couple has three young children. “We got to the stage where we felt we had no home anymore and with three staff in a tiny shed it was all just getting messy. “But, we held onto this for as long as possible in order to keep overheads to a minimum

and enabling us to grow our market share through digital marketing investment. “In the early days almost all profit was reinvested into marketing,” Ryan says. Marketing has involved a strong focus on social media. These days one staff member is dedicated solely to that, plus wedding consultations. All forms of visual social media such as Facebook, Google plus, Instagram and Pinterest are utilised. “Social media has been huge for us. “We have more than 10,000 likes on facebook. We have also developed a strong database over the years,” Ryan says. The business also uses social media to go the extra mile in terms of customer service. Customers placing an order with Amy’s Flowers have the option of being emailed a free photo of their order.They then have the opportunity to provide feedback on line. Ryan says “networking, networking and more networking” has also aided the growth and success of Amy’s Flowers. For example, from day one he has been actively involved with Business Network International and has held all the leadership roles within his chapter. While Ryan says the past five years have been “one hell of a ride” he’s energised and ready for more growth. “Going to work is pure fun.” he says.

Ryan and Amy Henwood, a gifted couple blooming in the flower business

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WAIKATO BUSINESS NEWS

August/September 2015

13

Greg , Sue and team keep the wheels spinning at iconic Boyd Motorcycles A true Kiwi motorcycle journey began in Hamilton back in 1959 when brothers Bill and Ben Boyd set up shop in Frankton. By Mike Blake

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hey sold the ‘best of breed’ in the motorcycles of the day including notable British marques, Norton and Triumph. Later, when Japanese bikes were making their move on the market, the brothers won the Honda franchise and the business moved to Victoria Street, the golden mile in Hamilton City, trading as Boyd Honda. Today, in the capable hands of Greg and Sue Boyd, there is a primo shop on Te Rapa Straight trading as Boyd Motorcycles. The couple took over in 1983 but the need for more space prompted the move to Te Rapa. Now, they say, still more space is needed to house the popular marques they are selling. “We need a bigger showroom to house the BMW, Suzuki and KTM models as well as the latest Adventure bikes on offer,” said Sue. “We’ve looked at extensions to this building but the amount of red tape involved is holding us back and we feel we are being pushed into buy-

ing our own premises,” she said. Over the years the Boyd Motorcycles staff has grown to 20 covering the workshop, administration, sales and parts and accessories. Greg said the company is very big on motorcycle accessories. “We have regular customers calling in every week to check out what new gear we have in stock,” he said. “Our philosophy is: If it’s not in stock – we can’t sell it,” said Sue. “And when a person is sorting out which one of our many bikes to purchase, part of our offer is the ‘must have’ gear to go with it. So they label up with the appropriate gear.” Greg said: “As a leading supplier of motorbike parts and accessories. Our retail shop is bulging with Shoei, Alpinestars, Fox MX, Revit, Dainese, Oxford and more. “Basically, we aim to have what you need and if you don’t see what you want, just give us a call.” He added that the KTM bikes Boyds sell are produced in Austria and have grown to be Europe’s biggest selling off-road brand.. “We have n extensive range of KTM road bikes,

Greg and Sue Boyd owners of Boyd Motorcycles on Te Rapa Straight, Hamilton adventure, MX or moto, enduro, off-road, dual sport,” he said. “And we endeavour to have a demonstrator fleet in store for customers to help make their motorcycling choice. “So if you are looking for a KTM we are happy to see you in our store at Te Rapa. They’re worth a serious look for anyone who’s big into offroad,” he said. Boyd Motorcycles also stocks extensive ranges of BMW Sport, Tour, Roadster, Enduro and Urban Mobility bikes in store and available

for demonstration as well as Suzuki road bikes, cruisers, Boulevard, scooters, MX or

enduro, moto, off-road, dual sport, farm and ATVs including race quads.

For more information check out the website www.boydmotorcycles.co.nz

Fruit exports on record The annual value of fruit exports reached an all-time high of $2 billion in the year ended June 2015, according to Statistics New Zealand. The value of fruit exported rose 20 percent (up $330 million) for the June 2015 year when compared with the year ended June 2014. Both higher

prices and a greater quantity of exports (up 9.0 percent) contributed to the overall rise. “Record monthly fruit exports in April, May, and June 2015 led to an all-time high for the year ended June,” international statistics manager Jason Attewell said. Fruit exports in May 2015 had the highest-

ever value for a month (at $445 million). June and April exports were the second- and third-highest, respectively. Kiwifruit and apples led the monthly increases, with exports in May 2015 being the highest value recorded for both kiwifruit ($280 million) and apples ($157 million).

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BIG WAIKATO BUSINESS NEWS

August/September 2015

big team big on commercial big on industrial

NAI Harcourts’ top team holds out the big boys at recent REINZ Awards night Going head-to-head against the real estate big boys from around the country didn’t faze the strong team at Hamilton’s NAI Harcourts when the annual REINZ Awards were up for grabs recently.

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THE TEAM

Karl van Gisbergen 021 487 521

Vanessa Mace 07 850 6660

Brad Chibnall 021 448 989

Matt Grant 027 404 6886

Kara Gerrand 021 527 211

Karen Moore 021 048 8790

Rebecca Hilliar 021 063 5165

Theo de Leeuw 027 490 3248

Rex Hadley 027 490 4015

Sean Stephens 0274 781 669

Mike Neale 027 451 5133

Donnalea Whitcher 07 850 6671

Scott Sander 027 248 5811

or the second year in a row the NAI Hamilton team, working the local market against the might of Auckland and the Christchurch rebuild, pulled off the runner-up award for a small office with ten agents or less. “This is most significant and points to our success in a market which is growing day-by-day,” said NAI Harcourts Hamilton managing director, Mike Neale. “We are dealing with increasing numbers of Auckland buyers coming to Hamilton to invest in commercial properties,” he said. One of the strengths alluded to by director Karl van Gisbergen was that the Hamilton office has agents specialising in all the different sectors of the market – commercial, industrial and suburban.

“We believe it is one of the key reasons for our success,” he said. “Our commercial market welcomes the Auckland property boom,” he said. “While investors north of the Bombay Hills are finding it difficult to secure residential investment property, sound commercial opportunities with good basics, as witnessed by our recent commercial property auctions are also hard to find there.” Mike added: “Every day, it’s about offering our clients sound, credible advice so they can make better informed property and business decisions, both now and in the future”. “With our team’s local expertise and global resources, we know what works.” In the recent NAI Harcourts national awards, team member Scott Sander, who handles

industrial sales and leasing in the Frankton area, took out “Rookie of the Year Award”. Mike said that NAI Harcourts had taken on two new agents over the past year, bringing team numbers to nine, and has two more people working to pass their real estate tickets over the next couple of months. “More evidence that business is growing”. “We know the work is out there, as we are receiving referrals from the nationwide network as well as locally,” he said. The three directors, Mike, Karl and Theo de Leeuw all came from Bayleys to set up CBRE which morphed into NAI Harcourts, the commercial arm of Harcourts Group Ltd. “Harcourts has been voted ‘Most Trusted Real Estate Brand’ in the country for the third year in a row, giving good meaning to our catch phrase Your Trust Our Promise.” If you are considering selling or leasing your commercial property, the expert team at NAI Harcourts is waiting to take your call. For more information phone: 07 850 5252

Cheaper new Japanese cars on way south soon New Zealand’s biggest importer of used Japanese cars is to start bringing in new vehicles later this year … providing savings of up to $10,000 on what is currently paid for some new models here. 2 Cheap Cars has secured an arrangement with Japanese suppliers that will see popular models in the Toyota, Honda and Mazda marques parallel imported and available new in New Zealand at discounted rates. 2 Cheap Cars CEO Eugene Williams says the importation of new Japanese cars has become possible because of the extensive business relationship the firm has been able to establish while becoming New Zealand’s biggest importer of used Japanese vehicles. “We have spent several months establishing our supply

of new vehicles out of Japan and expect to open our first new car dealership in Auckland in the next couple of months,” he said. “To start with, we will be offering a selection of the most popular models from Toyota, Honda and Mazda. “Because of the scale of our used car buying operation in Japan we have been able to reduce the costs of importing and also buy the new cars at cheaper rates. “This will mean that on some models, consumers in New Zealand will be able to save up to $10,000 on the price of a new Japanese car,” says Eugene. All the new vehicles will be covered by the manufacturers’ factory warranty and New Zealand customers will be able to place orders for their new cars.

“We see this as a major shake up for the new car industry in New Zealand which can only be good for the local consumer.” Eugene says the growth prediction for the new division of 2 Cheap Cars is to have 10 percent of the new car Japanese market in New Zealand within three years. “2 Cheap Cars has a credible and successful track record with customers in the second hand car market which means the company has established and proven its business performance. “We believe the time is now right to expand our low margin – high volume approach into the new vehicle market,” he says. The 2 Cheap Cars dealership for new cars will be opening in Greenlane in Auckland within the next 2 months.

Every day, it’s about helping our clients and customers with good credible advice to make better informed property and business decisions. With local expertise and global resources, we know what works. NAI Harcourts is part of New Zealand’s largest property group. www.harcourtshamilton.co.nz

WWBEA Finalist Announcement hosted by Claudelands Thursday 15 October from 5pm Register by emailing events@waikatochamber.co.nz

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WAIKATO BUSINESS NEWS

August/September 2015

15

Trustee’s duties to ensure trust runs properly A trustee is a person appointed under a trust deed to ensure that the trust is run properly to provide for the beneficiaries of that trust.

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he most common forms of trust are family trusts usually created for the protection of property, or testamentary trusts which are created in someone’s will and come into existence when that person dies. Often with family trusts, the appointed trustees include the person or people who create a trust (the settlor(s)), however it is recommended that a professional or independent trustee is also selected to help ensure that the duties and responsibilities of the trustees are properly carried out. Commonly lawyers or accountants are appointed as independent trustees. On paper, the trustees are the legal owners of the assets in the trust, but must manage and act in the best interests of the beneficiaries of the trust – the ones who benefit from the trust. The key duties of trustees are: Efficient management of a trust. It is important for trustees to ensure they understand the trust deed, so that the terms of the trust are adhered to. Trustees provide checks and balances on one another’s actions. In performing their duties, trustees must act with the level of care, diligence and skill that a prudent busi-

ness person would exercise in managing his or her own affairs. Effective management of the trust requires good communication between trustees and ensuring that accurate trust records are kept, including meeting minutes. Keep accounts and provide them to beneficiaries The trust accounts kept by trustees need to be up to date and accurate, and may at times be disclosed to beneficiaries. The accounts need to be a full and proper record, and the extent of accounting work will depend on the particular trust. Where the trust is simple and has limited assets, trustees may

Employment Law Focus >

by gillian spry

Partner, leads the Employment and Litigation Team at Norris Ward McKinnon. Email: gillian.spry@nwm.co.nz | www.nwm.co.nz be able to generate accurate trust accounts easily. Where there are significant assets or a complex set up, trustees should engage qualified accountants to prepare the financial statements/accounts for the trust. Act personally Trustees cannot delegate their decision-making powers, either to each other or to anyone else unless there is a legal requirement to do so, or this is expressly provided for in the trust deed. At times it may be necessary for trustees to seek expert advice, such as from lawyers or accountants, but the obligation to make any decision will still rest with

the trustees. In most cases trustees will be required to make decisions unanimously. A trustee cannot sit back and hope that the other trustees will make decisions for them, or “rubber stamp” a decision made, as all trustees are responsible together and separately. Duty of loyalty and to act as a fiduciary Trustees owe a fiduciary duty to the beneficiaries of a trust, and they must act in the best interests of the beneficiaries (both present and future beneficiaries). Matters can become complicated when the same people are both trustees and beneficiaries.

The trustee needs to ensure he or she avoids conflict between the duties owed to the trust as its trustee and the trustee’s personal interests. The general rule is that a trustee cannot profit from their role as trustee, although professional trustees may receive a fee if the deed allows for it, and a trustee may also receive a benefit if they are a beneficiary. Invest prudently Trustees must make sensible business decisions and invest prudently. This is not to say that a trustee will have acted inappropriately if a particular investment makes a loss, provided that the deci-

sions made by the trustees were in the best interests of the beneficiaries, and carried out in accordance with good investment practice. If you are asked to be a trustee for a friend, family member or business partner, it can seem like an honour, but there are risks associated with this position. Before you agree, it is important to first inquire about the workings of the trust. If a trust has been run poorly in the past there are unlikely to be good financial records and meeting minutes, which could make the future management of the trust difficult. If other trustees or beneficiaries of the trust become concerned about the trust’s management there is recourse available to remove trustees, and to hold trustees personally liable for any debts owed by the trust or in some cases for losses suffered by the trust.

Kiwis flock to sunny north Queensland Latest international visitor statistics show visitor numbers from New Zealand have increased by 45 percent with more than 11,000 visitors in the region during the March quarter. Figures released by Tourism and Events Queensland showed international visitation to Townsville North Queensland overall was up by 26.3 percent on the same time last year. Townsville Enterprise

executive manager Tourism and Events Bridget Woods said the results were positive and reflect targeted marketing strategies. “This is a major increase in visitor numbers from New Zealand and further highlights the already strong demand for direct flights for the country. “We have the second largest New Zealand community in Queensland and these figures are predominantly visiting friends and relatives

which we know is a sustainable visitor market. “Our marketing activity in New Zealand is focused on highlighting the events and drive opportunities in the region and it’s pleasing to see these results. “These figures strongly support our advocacy efforts to secure direct flights and this data should give confidence to potential airline carriers that having direct services to NZ would be sus-

tainable. “This data also shows that expenditure by international visitors in the region was up by 4.3 percent which is in line with our goal to double visitor expenditure by 2020.” Townsville Airport chief operating officer Kevin Gill said the results were particularly pleasing and highlighted growing demand for a direct New Zealand service. “These figures clearly highlight the demand is there,

Kiwis are travelling and Townsville is on their radar. “We regularly engage with our airline partners in discussions around existing services and potential new routes when opportunities are identified. “We have our direct Bali service with Jetstar commencing in September and we hope the success of this route may prove to be a catalyst for further international growth,” Kevin said.

RUTHERFORD BUSINESS INSTITUTE

The Rutherford Business Institute provides programmes that are designed for business leaders working in a complex, chaotic and fast changing globalised world where high stakes decision-making, adaption skills and excellent judgement are required.

RUTHERFORD BUSINESS INSTITUTE – UPCOMING EVENTS/WORKSHOPS 2 October 2015 – One day workshop Enhancing Leadership: Focusing on Professional Judgment and Decision-Making Highly regarded leaders’ most important characteristic is the ability to consistently make high stakes decisions with quality judgment calls. In most management and business activities, quality judgment and decision-making skills are essential to enhance preferred outcomes. This course is intended for executives and leaders who make critical strategic decisions. Location: Novotel Auckland Airport : Facilitators Dr Ron McDowall OBE and Dr Giles Burch.

6 November 2015 – One day workshop Business Leadership - Managing Yourself This course is designed to encourage leaders to identify leadership strengths and ‘short-comings’ and therefore maximize effective leadership behaviours by managing self-limiting emotions, moods and behaviours. Location: Narrows Landing, Tamahere, Hamilton ; Facilitator Dr Giles Burch To Register Online go to www.rutherfordbusiness.nz/programmes. Contact Wendy for more details 021389937 or email wendy@rutherfordbusiness.nz 13065


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WAIKATO BUSINESS NEWS August/September 2015

Carly Simon INDUSTRIAL RECRUITMENT COORDINATOR

Carly’s passion for the industry combined with her knowledge of industrial recruitment makes her a valuable addition to the Asset team. She prides herself on developing ongoing relationships with industrial clients and candidates, which result in effective partnerships moving forward.

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Our superior market knowledge and relationships help us deliver you exceptional results We are a passionate and dedicated team of recruitment professionals who have a strong commitment to delivering you outstanding results. What can we do for you? We offer you a diverse and comprehensive range of recruitment services. What sets us apart? We work collaboratively with you, to firstly know your business and then to seamlessly guide you towards the best possible results.

You save time, money and avoid stress We save you valuable time by being able to identify the right person for your business, quickly and efficiently. You avoid the headache of sifting through hundreds of CV’s.

Asset Recruitment welcomes Carly Simon.

You only interview people with the right skills, experience, personality and attitude to complement your team. Whether you are looking for temporary, permanent, executive or industrial staff, we find the very best person for your role.

Temporary | Permanent | Executive | Industrial 07 839 3685 | www.assetrec.co.nz


hr management and recruitment

WAIKATO BUSINESS NEWS

August/September 2015

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The benefits of “Checking In” Gloves, brollies and rising power bills has a ring to it not dissimilar to ‘lock, stock and two smoking barrels’. Certainly winter is fully here in all its glory.

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s we rug up, throw on layers, and hunker by the heaters, there’s a natural pull to slow it up a bit, if not completely hibernate, until spring comes. My husband and I are fortunate to have spent six weeks of this winter on the other side of the world, taking ourselves to places we’ve always dreamed of. Along the way, we hunkered down not by heaters but rather in shady places, hiding from the sun and its soaring temperatures. On reflection, I guess it was another sort of hibernation - certainly we slowed life right down, concerned only with what we might do and see on any given day, and this offered us the opportunity to check in about where we’re at in life, where we want to be, and how we’re doing so far. When did you last pause to check in? Sure, not everyone has the luxury of disappearing for six weeks … I get that … but whether it’s here or somewhere else, a ‘check in’ is important along the way. Our Everest Group team knows this first hand. We work in and alongside businesses, helping NZ employers create exceptional workplaces, and we know that today’s business world is fast paced and demanding. It requires companies and organisations to be flexible and responsive to remain relevant and competitive.

Amid all that high pressured stuff, we meet people - business owners and staff alike - whose vision and dedication spurs them on yet takes them places they never dreamed of. Sadly, they’re run ragged, stretched and strained, and wondering why it’s not quite as satisfying as they imagined it would be. Perhaps this is you. In his TED talk, Off Balance On Purpose, Dan Thurmon proposes that life balance is intriguing and desirable, yet completely unrealistic. (I can hear you breathe a sigh of relief!) Instead of seeking balance, he talks of constantly making adjustments and corrections to protect yourself as you go through life, while responding to opportunities and challenges that come your way. With a liberated approach of living our lives ‘off balance, on purpose’, the question then becomes “are you off balance in response to your world? Or are you off balance on purpose - deliberately and intentionally?” He points to the power of meaning and purpose, suggesting that the most effective individuals are those who have learned to harness the power of purpose, and leverage that for amazing results in all areas of their lives. So, with those thoughts in mind when you next check in, take time to consider these five spheres of your life: Your work – your professional pursuits and commitments.

Are you working on purpose, choosing the right work and the right environment to develop your talents and skills, add value, lead others, and make a difference? Your relationships – your family, your friends, and other people you care about. Are you reconciling your relationship commitments with your work commitments, considering them in your thinking and your decisions? Your health – how you fuel yourself. What are you putting into your body? How are you fueling your body, resting your body, so that you have the energy to move forward on purpose? Your spiritual growth – this means different things to different people, but to live a life on purpose, it’s important to know your

Management and HR > by libby gairdner

Coach and trainer, Everest Group Limited, Waikato Human Resource Specialists. www.everestgroup.co.nz spiritual purpose, your practices and principles, and live in congruence with that. Your personal interests – your hobbies, your joys, your passions. Are you doing the things you enjoy, that make you You; that make you unique? Dan Thurmon suggests that being intentional in these five areas of our lives - by constructing our life from the inside out - we will better manage the inter-

connectedness of it all. A connected life pattern will help you sustain the opportunities and challenges, twists and detours that happen without running yourself ragged, being stretched and strained, and wondering why it’s not quite as satisfying as you imagined it would be. We don’t need to choose between life and work. It’s not either/or; it’s both. I’m grateful to have spent a few weeks this winter, seeing

Upskill with LearningWorks short courses LearningWorks, a subsidiary of Wintec, offers a series of creative short courses to help people upskill in a range of areas. Short course topics include Photoshop, Illustrator, InDesign, Motion Graphics, 3D Modelling and Fashion Design. Creative freelancer, Murdoch Daly, who teaches the Photoshop and Illustrator courses explains the benefits of including these courses as part of professional development. Murdoch believes the way we communicate is changing and it’s important to stay “up to speed”. “The demand for social media, fewer words and crisp design is at the forefront of communication and really impacts on how successful a business can

be.” he says. Murdoch, who holds a Bachelor of Communications, majoring in marketing, has always been fascinated with the digital landscape and the role marketers have in communicating their needs to designers. He’s since further upskilled in the areas of Photoshop, Illustrator and InDesign and learnt what is needed to create professional, effective graphic design through print media. Through his understanding of the programmes, effective communication skills and seven years’ experience in the industry, Murdoch has enabled more than 65 working professionals to learn Photoshop and Illustrator Fundamentals through LearningWorks short courses. The Photoshop and Illustrator

Fundamentals short course develops skills in computer programmes Adobe Photoshop and Adobe illustrator, providing an overview of fundamental features. These include basic navigation of the workspace, primary tools, composition (clear cutting images out of pictures and placing them on top of others), fixing photos (removing wrinkles and blemishes and whitening teeth) and photo manipulation and enhancement. The skills covered in the Illustrator portion of the short course include creating crisp vector graphics and logo design. The intermediate course then builds on the introductory course and is project-based, participants learn skills such as designing magazine covers with

AMP - helping Kiwis own their tomorrow encourages inspirational individuals from all walks of life to apply. Applications to the AMP Scholarships opened on July 27 and will close on September 18 - and almost anyone is eligible, as there’s no age limit restrictions in place – simply visit www. doyourthing.co.nz to get started. Jeff Ruscoe, chief customer officer, at AMP says: “AMP has one of the largest scholarship funds of its kind and over the last 17 years, has provided more than $2million to help around 160 Kiwis achieve and do their thing. “From golfers to fashion and shoe designers, dancers, scientists, dog sledders, canoeists, BMX World Champions, can-

cer rehabilitators and underwater cameramen – the list really does go on. “With up to $200,000 available this year through the AMP Scholarship programme, the largest Scholarship fund of its kind in New Zealand, there’s nothing stopping you from applying,” said Jeff. So whatever your thing is and wherever you are in achieving it, AMP wants to hear from you. Applications for the 2015 AMP Scholarships open now until 18 September 2015 – apply today. For more information, and to apply online, visit www.doyourthing.co.nz or watch our You Tube video https://www.youtube. com/watch?v=FciEzp6J_WE.

high resolution images, text and shape layers. Various effects and smart filters are also explored. Participants will learn how to make more complex selections such as hair and grass and create custom brushes for their own digital artwork. These courses are fantastic if you are working full-time, want to up-skill and take your career to the next level. Each course runs once a week in the evening for three hours. To learn more about creative short courses and build your confidence in Illustrator, Photoshop, InDesign and much more, contact LearningWorks. Phone: +64 7 929 4063 Email: shortcourse@learningworks.co.nz

Hamilton Auckland CORPORATE MEMBER

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Our team, your team Welcoming two new partners to our Waikato team Your leading commercial and agribusiness advisors Jan Gatley M: 021 190 7011 E: jan.m.gatley@nz.pwc.com

Matt White M: 021 246 6275 E: matt.p.white@nz.pwc.com

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© 2015 PricewaterhouseCoopers New Zealand. All rights reserved. PwC refers to the New Zealand member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details.

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New Zealanders are well known for their Kiwi can-do approach to life and even with a population of just 4.4 million people, the likes of Lorde, Lydia Ko and Peter Jackson go to show what amazing accomplishments can be achieved. Launching its 2015 Scholarships, AMP is searching out talented, passionate and determined Kiwis who are ready to do their thing and own their tomorrow, by applying for an AMP Scholarship. Whether it’s a community project, a business idea, a passion for underwater creatures, education or a dream to represent New Zealand at the next Olympics – AMP

more of this amazing world we live in. It’s always good to disconnect from life for a while, and to be reminded that seemingly important things are really not so important in the big scheme of things. History of people and places teaches us that there is no one way to live, which makes the concept of off balance, on purpose more dynamic. In the end, it is what you make it.


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WAIKATO BUSINESS NEWS August/September 2015

Hamilton Central Business awards

HCBA Business of the Year goes to The Design Depot The Design Depot swept up two awards at the recent 2015 Hamilton Central Business Awards, one of which was the coveted Radio Live sponsored Business of the Year.

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aunched five years ago the Hamilton Central Business Awards have grown and this year had a record number of 63 business entered. The judging process is organised through mystery shopping company Incognito which visits all sites during June. Finalists get a second visit. There is also a people’s choice award category where the public can vote online. The Design Depot also took home the winner’s trophy for “Lifestyle and Well Being”. Owner Raylene Marsh said she was overjoyed with the tremendous win. “It is an important accolade after a very busy year for the business,” she said. “I am delighted for the staff who worked so hard. “The Design Depot is all about the staff…they are its biggest asset,” said Raylene. Further success was exemplified by the night’s other winners Keystone Bar swooping on the winner’s title in the” Food and Beverage” category. Novotel Ibis Tainui took out the overall winner in “Tourism”. And the “Speciality category” was won by Collins Auto Electrical.Columbus Cafe took out the People’s Choice title. HCBA general manager Sandy Turner said: “These winning companies demonstrated excellence in customer service, product knowledge and customer experience and expectations. “It is always such a privilege to see the calibre of entrants and the excitement of the winners on the night. MC this year was TV 3 Sports presenter Hamish McKay who entertained and captivated the audience of 250 people well into the evening. Here is the list of all the prize winners from the Business Awards. Fashion Footwear and Accessories (Sponsored by Heartland Bank) Winner: Precious Metals Runner Up: Annah Stretton Highly Commended: Little Mash Lifestyle and Wellbeing (Sponsored by Novotel & Ibis Tainui Hamilton) Winner: The Design Depot Runner Up: Les Mills Highly Commended: Gates Optometrists Food and Beverage (Sponsored by Annex Group) Winner: Keystone Runner Up: Gothenburg Highly Commended: Victoria Street Bistro Tourism (Sponsored by Moving Media) Winner: Novotel Tainui Hamilton Runner Up: Quest on Ward Highly Commended: The Ambassador Hotel Speciality (Sponsored by Incognito) Winner: Collins Auto Electrical Runner Up: NZMA Waikato Highly Commended: The Bowlevard People’s Choice Award (Sponsored by SKYCITY) Winner: Columbus Coffee Runner Up: Devereux & Villiger Highly Commended: Hamilton Night Market Business of the Year (Sponsored by Radio Live) Winner: The Design Depot Runner Up: Precious Metals Highly Commended: Les Mills

The Design Depot team celebrates winning the Supreme Awards as well as Lifestyle and Wellbeing, sponsored by Novotel and Ibis Tainui Hamilton.

Precious Metals and Diamonds were runners-up for Business of the Year and won the Fashion Footwear and Accessories Award sponsored by Heartland Bank

Highly commended for the Business of the Year title was Les Mills, runners-up for the Lifestyle and Wellbeing Award

The SKYCITY-sponsored People’s Choice winner was Columbus Café

The Specialty Award, sponsored by Incognito was won by Collins Auto Electrical


Hamilton Central Business awards

WAIKATO BUSINESS NEWS

August/September 2015

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Exciting Awards night for top businesses

Food and Beverage Award, sponsored by Annex Group, was won by Keystone

Novotel Tainui took out the Moving Media sponsored Tourism Award

Runners-up for the People’s Choice was Devereux & Villiger

NZMA were runners-up in the Speciality Award

HCBA general manager Sandy Turner added an extra sparkle to the awards evening

Annah Stretton was runner-up in the Fashion Footwear and Accessories Award

Tourism runner-up was Quest on Ward

Hamilton Night Markets were runners-up in the People’s Choice Award


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WAIKATO BUSINESS NEWS August/September 2015

Hamilton Central Business awards

HCBA Awards night...

Highly Commended for Tourism was the Ambassador Hotel

Little Mash was highly commended in the Fashion Footwear and Accessories Award

The Speciality Award saw the Bowlevard as runner-up

Gates Optometrists were runners-up in the Lifestyle and Wellbeing category

THANKYOU TO ALL OUR

| AMAZING | CUSTOMERS AND SUPPORTERS

— FURNITURE — HOMEWARES — GIFTWARES — INTERIOR DESIGN — HOMESTAGING — CURTAINS

Victoria Street Bistro was runner-up in the Food and Beverage category

“The Design Depot – truly inspirational” The Design Depot is thrilled to be named as the winner of the 2015 Hamilton Central Business lifestyle and wellbeing award and truly honoured to be awarded the top award of Hamilton Central Business of the Year 2015. The Design Depot opened its doors in 2011 and as a result of its remarkable success after a year of trading, the store expanded to double its footprint size to 500 sqm. In July 2015 The Design Depot opened its second store in Mount Maunganui to cover the customer needs of the Bay of Plenty. The Design Depot is an edgy inspiration store stocking furniture, homewares, lighting, soft furnishing, bed linen and gifts for all styles

and occasions. The store is expertly and creatively merchandised to inspire and showcase quality and exclusive local and global brands at affordable prices, also specialising in design consultations; curtain consultations and making and product sourcing as well as in-home ‘try before you buy’ services. The Design Depot consultants create uniqueness and individual style to every home. The Design Depot team have been constant winners of local and National awards for outstanding retail excellence with exceptional customer service. The Design Depot is the destination for those requiring a regular inspirational fix.

52 Alexandra Street Hamilton | 07 839 6757 13 Totara Street, Mt Maunganui, 3116 | 07 572 0215

www.thedesigndepot.co.nz

Awards MC Hamish McKay kept business rolling along smoothly through the evening


Hamilton Central Business awards

Double recognition for Les Mills at the HCBA Les Mills has been the leading club in Hamilton for more than 25 years.

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A delighted pair from Les Mills collect their HCBA Awards trophies

he purpose-built facility has a state-ofthe-art weights gym, two group fitness studios, cycling studio, boxing gear and all the latest cardio equipment. The newly covered outdoor training area provides an ideal space for functional training. The variety means there is something for everyone. With a team of 20 Les Mills' personal trainers, and 120+ group fitness classes on the timetable each week, assisted exercise options are there to ensure you get results. Les Mills group fitness combines chart topping music and the latest cuttingedge moves to create an energy in the room that will make you come back for more. Les Mills was runner up for the Lifestyle and Wellbeing Award and Highly Commended for the Business of the Year Award in the 2015 Hamilton Central Business Association Awards. Call Les Mills today to get started: 0800 LES MILLS.

WAIKATO BUSINESS NEWS

August/September 2015

Novotel Tainui Hotel takes HCBA Tourism Award 2015 Novotel Tainui Hamilton is extremely honoured to receive recognition, winning the Tourism Award 2015 at the recent Hamilton Central Business Association awards night.

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he hotel has been leading the way in 4 star international accommodation in the city centre for 15 years, and feels proud to be part of the association. “The hotel needs to work together with its stakeholders in order to ensure that we are successful in the tourism market,” said general manager Dick Breukink. “This involves being part of the city centre and actively working on attracting events to the city. “We need to realise that we have a great city with so much tourism potential

Novotel and Ibis sales manager Abby Camp with general manager Dick Breukink with products like Hamilton Gardens, the beautiful Waikato river and being so close to Hobbiton, Raglan and Waitomo Caves,” said Dick. “The citizens of Hamilton are the best sales people for tourism and if we believe in our city, we will be the ones

who will make it happen. “If we are proud of where we live, we will tell others to come and visit us,” he said. The Novotel Tainui Hamilton hotel has 177 wellappointed rooms, as well as a range of conference facilities, valet parking and restaurant and bar.

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* Offer ends 30/11/15, available at Les Mills Hamilton only. See lesmills.co.nz/hamqr for full terms and conditions.

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Novotel.com


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Hamilton Central Business awards

WAIKATO BUSINESS NEWS August/September 2015

Collins Auto Electrical wins Top accolades for NZMA the HCBA Specialty Award NZMA Waikato, part of the ACG It was a result to be proud of for the Collins Auto Electrical team when they won the Specialty Award, sponsored by Incognito at the recent Hamilton Central Business Association Awards.

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ason and Carley Land have grown the business which for many years was situated on a back site in Anglesea Street. Since Jason bought the nearly 40-year old business four years ago and shifted the workshop and showroom to a prime Anglesea Street front spot the business has flourished.

We always strive to ensure customers are comfortable and well-informed at all times.”

Jason and Carley said: “We are just so proud to win the Specialty Award when we were competing against so many larger central retail businesses. “It is great recognition and emphasises the importance we place on honesty and integrity,” said Jason. “We always strive to ensure customers are comfortable and well-informed at all times.” A report from the independent marketing and research company showed that two mystery shoppers scored the business to an exceptional level noting that product was clearly laid out. The move forward has allowed Jason to retain the original building down the right-of-way, giving him double the workshop capacity. To enhance the street front profile he has placed a huge “Collins” neon sign along with a big yellow Battery Town sign. The result of this bold signage has been an evergrowing number of new customers being drawn into the smart well-stocked showroom bringing a marked improvement in foot traffic and ultimately sales. Jason and his team of seven continue to look to the future, investing in state-ofthe-art equipment for testing as well as staff training as they strive to provide the very best of service to customers and their vehicles.

Collins Auto Electrical owners Carley and Jason Land

A U TO E L ECT R I C A L

& A IR C O ND I T I O NIN G

At Collins Auto Electrical our qualified and experienced technicians specialise in the Auto Electrical trade with a solid focus on customer service and satisfaction. We are a well-established repair specialist and solve any auto electrical problems on any vehicle in our convenient Anglesea Street workshop.

We strive to diagnose the exact fault the first time by testing your vehicle with our up-to-date diagnostic equipment. Once the fault is found, our customers are always advised on the best course of action to repair the vehicle and also the cost of the repairs before we go ahead. We cover all your possible auto electrical needs if in doubt just give us a call for some friendly advice. We also carry out air conditioning repairs and servicing. And a wide range of vehicle accessory fitments from reverse cameras, park assist, DRLs and much more.

Tertiary & Careers Group, has just been named one of Hamilton’s best businesses at the 2015 Hamilton Central Business Awards.

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he Category 1 private training provider, which specialises in hospitality, business, contact centre and retail training, earned the title of runner up in the Specialist Category at the prestigious Awards Gala, which was held at SkyCity on July 23. The Hamilton Central Business Awards aim to celebrate and showcase the best

of local businesses, and NZMA campus manager Leanda Bekker was delighted that NZMA was among them. “This is testimony to the hard work and dedication of our wonderful campus staff and the commitment of our great students. We are thrilled to have been recognised at this event and feel very proud,” said Leanda.

Receiving this acknowledgement is important as it reflects the investment we have made in our people, our resources and our products - but most importantly, it reflects the quality of our training and the calibre of our students and graduates.” This is just one of a string of accolades recently awarded to NZMA. Recently the organisation beat the country’s best polytechnics, universities and private training providers to earn the prestigious title of Training Establishment of the Year at the NZChefs National Salon, the largest hospitality and cookery competition in New Zealand. “Receiving this acknowledgement is important as it reflects the investment we have made in our people, our resources and our products - but most importantly, it reflects the quality of our training and the calibre of our students and graduates.”

NZMA campus manager Leanda Bekker (right) with assistant Igor

NZMA IS PROUD TO BE NAMED

SPECIALIST CATEGORY RUNNER UP AT THE PRESTIGIOUS HAMILTON CENTRAL BUSINESS AWARDS

NZMA is a quality provider of vocational training for today’s most in-demand professions.

Business | Contact Centre | Hospitality | Retail CONTACT US

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07 838 1321 | www.collinsautoelectrical.co.nz 415 Anglesea Street, Hamilton Central, Hamilton, 3204, New Zealand

Tower Building, Level 2 (Above Centre Place), Ward St. Hamilton.

0800 222 432 | nzma.ac.nz


winger hamilton - new super site

WAIKATO BUSINESS NEWS

August/September 2015

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Hamilton car dealership icon sets up on primo Te Rapa site By Mike Blake

A matter of space and an eye for one of the hottest sites in town saw Winger's dealer principal Paul Burborough give the affirmative nod to another shift for one of Hamilton’s car dealership icons.

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inger is now firmly planted on a ‘super site’ at the corner of The Boulevard and Te Kowhai Road, just north of The Base. In 1931 when the company was established by Norman Winger and Lionel Squire this was rough pasture land with dairy herds sharing space with gorse and a rough old road heading south to the city and north to Ngaruawahia and beyond. In fact it was a fair old hike into town to the flourishing Winger site in Alexandra Street where the company concentrated on their premium marques of Dodge, Standard and Rover. Lionel Squire sadly lost his life in WWII. It was about this time that Norman Winger bought land in Collingwood Street and he and his sons concentrated on building the business up, bringing Volkswagen on board in 1948 with the Skoda and Trekka franchises adding to a broad offering of motor vehicles for sale. A major fire in the late 1960s was a disaster but the family

worked hard to rebuild the dealership. Retiring in 1971, Norman Winger left his two sons to run the company. They were awarded the Subaru franchise just a year later. Now Winger is one of the longest standing Subaru franchise holders in New Zealand. Major change took place in 1979 with the family selling the company to Graham MacDonald, who owned a number of motor dealerships in Hamilton, including MacDonald Mazda. During these “MacDonald Mazda days” strong friendships were built and long-term business partnerships established with Wayne Leach, Gary Wiseman, Grant Vincent, Paul Burborough and Alan Beange all working for the same team. Graham changed the company’s trading name to Winger Subaru and the dealership made its first move of many to the north end of Anglesea St. Subsequent locations included

Round the table from left: Aaron Goodson, used car sales manager; Michael Bryant, general manager of sales; Vicky Richardson, senior administrator; Paul Burborough, dealer principal; Abby Devenport, administration manager; Alan Beange, after sales manager and Paul Matthews, service manager the old Hamilton Lighthouse building, where New Zealand Post is today, and a small site on Rostrevor St. In 1989 Wayne Leach and Gary Wiseman bought Winger Motors from Graham. The company then held Subaru, Skoda and Fiat franchises, but they elected not to buy the Skoda

franchise and moved the business back to Anglesea St next to the fire station. From that point on there was no looking back. Placing their faith solely in the Subaru product, Wayne and Gary worked hard to build up the business, and in 1994 took on the Suzuki franchise. Wayne bought out Gary in

1996 and sales manager Grant Vincent invested in the growing company. They are both fully involved as working directors of the company to this day. Based on results with Subaru in Hamilton, in 1999 the team was offered the opportunity open a Subaru dealership in Greenlane, Auckland. Winger

Subaru opened that year in Great South Rd and Grant and Wayne moved to Auckland, appointing Paul Burborough as dealer principal in Hamilton. The business has continued to grow and prosper under Paul’s leadership. Winger Hamilton has become

Continued on page 25

NEW SUPER SITE NOW OPEN

Number 1, The Boulevard, Te Rapa, Hamilton 07 838 1249 www.winger.co.nz 11722


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winger hamilton - new super site

WAIKATO BUSINESS NEWS August/September 2015

Subaru Outback a record breaker Subaru of New Zealand knew they were onto a winner with the 2015 Outback but the capable and charismatic SUV has now become a record-breaker – selling more in seven months than the company ever has in a year.

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t the end of July, 646 Outbacks had been sold (including 107 that month), streaking in front of the previous total sales record of 591 in 2006. That means Outback is already charging nine percent ahead of the former best ever Outback sales year in only seven months! Annual sales are also up accordingly, with 1039 Subarus total sold in 2014 and 1305 total sold year-to-date in 2015. This sees Subaru racing ahead of last year’s sales by a whopping 25 percent. Subaru of New Zealand Managing Director Wallis Dumper is proud of Outback’s continued success. “Who would have thought that this fantastic new SUV could surpass all our expectations for replacing New Zealand’s favourite wagon. The Legacy wagon is iconic in NZ and after decades of sales and happy customers, frankly it was a worry that the wagon was being discontinued.” However, as soon as he drove the test cars in Japan

he knew the all-new Outback would easily satisfy Legacy wagon customers. “This SUV drives like a car and given the new pricing we knew any Legacy wagon customer who was satisfied with the drive would be elated with the price position.” The 2015 Outback has been competitively priced - starting at $44,990 for the Outback Sport 2.5i, which is the same price as the previous generation Legacy. This appealing price point has seen Legacy customers flocking to buy the new generation Outback. There have been no trimdowns in terms of technology as the 2015 Outback – like all Subaru models – has Symmetrical All Wheel Drive – along with X-Mode technology. Aware winning “driver assist system” Eyesight Technology appears in all of the Outback petrol variants. For a spacious and handsome SUV, with 18 inch alloy wheels, it is not a thirsty beast with fuel consumption figures starting from 6.3L/100km for the Boxer diesel and

7.3L/100km for the petrol variants. This year’s impressive sales of the new generation 2015 version have been helped by the addition of Lineartronic diesel automatic variants that have brought even more appeal in rural and regional areas, where long-range dirt road driving puts Outback at a great advantage. In fact, New Zealand hosts one in three roads that are more dirt than road, which explains why more Subarus are driven per capita in this country than anywhere else in the world. Outback really is the greatest car for the greatest Subaru drivers – New Zealanders! Wallis says that Subaru supply continues to be a challenge with worldwide demand making it vital to be forward ordering. “Production planning schedules are stretched given countries like the USA sell more cars in week than we sell in a year. Whilst that can be a little humbling, we also recognise and have to remember that Subarus have always been a strong part of kiwi driving culture,” he said. “However, thanks to our long term efforts of marketing an exclusive All Wheel Drive model line-up and the huge number of used imports that are driven daily around our roads, New Zealand is actually the market in the world where Subaru is strongest by

Subaru showroom per capita.” While the negotiations continue with Japan to supply more Subarus to the growing New Zealand customer base, Wallis expects Outback “to carve a special place in our brand’s history in this country. We believe that once we have finally satisfied the many Subaru customers on the wait-

ing lists then we can start exposing the invisible advantages of our Symmetrical All Wheel Drive to the many drivers of other cars. “Yes we know not everyone may want a unique vehicle with a boxer engine and AWD but we also know that many people who have tried other brands have discovered some

marques cost a lot to keep on the road and some SUV-styled vehicles are pretenders with no AWD or simply drive like a truck. “Yes, we think there are still a lot of opportunities out there for this record-breaking Outback,” he says. To find out more visit www. subaru.co.nz/outback

Proud to support Winger Hamilton with the opening of their new Super Site.

Congratulations from the team at The Roofing Specialists! From residential re-roofs and new builds to large scale commercial roofing projects we have the solution for you

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The Roofing Specialists Ltd Phone 07 849 4160 • Fax 07 849 7392 roofingspecialists@xtra.co.nz • www.roofingspecialists.co.nz 18A Sunshine Avenue, P.O Box 10117, Te Rapa, Hamilton

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Noel Jessop Architecture is a Hamilton based architectural practice, widely recognised in the national architectural scene. Their understanding of creative design and ability to conceptualise an idea makes Noel Jessop Architecture one of the best in the business Noel Jessop is proud to support and have designed Winger Hamilton.

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WAIKATO BUSINESS NEWS

August/September 2015

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Winger now sits on primo Te Rapa site From page 23 the most awarded Subaru dealership in New Zealand and has been Suzuki’s Provincial Dealer of the Year for nine of the past 10 years. In 2010 more opportunity arose with the addition of Jeep, Chrysler and Dodge in a second showroom at 473 Anglesea St. With immediate success there and a record 2012, Winger then entered another chapter with the addition of two European brands, Peugeot and Citroen. “It was about now that we began thinking about obtaining land to accommodate our ever expanding business,” said Paul. “Having two branches, although only a couple of kilometres apart, we felt the need to investigate a purpose-built modern Super Site. “Three sites caught our eye and after a period of due diligence we decided to purchase the one on the corner of The Boulevard and Te Kowhai Rd, Te Rapa, Hamilton. “To design the building we enlisted the services of Noel Jessop Architecture as Noel had done work for us in the past including the award winning Anglesea Street site and the construction company was to be Downey Construction again based on a relationship we had dating back years,” said Paul. The build was exciting not only because we would eventually get all our staff and products under one roof but more so because we were going to be able to provide our loyal customers with an experience second

to none by producing a purpose built modern super site. “For the last seven years we had really battled in the city because the business had grown so much it felt like we spent half the day monitoring the arrivals as the carpark was so hamstrung for room “When we built that dealership at 191 Anglesea street we had hoped it would last us 20 years and we outgrew it in five so it was really important we got the planning of this new one right. “And I’m please to say after the first three months trading I think we have. During construction a decision was made that housing 10 brands even on 8000 square metres of land would be a challenge so we elected to opt out of our sales agreement with Peugeot and Citroen and concentrate on the eight brands we now represent Subaru, Suzuki, Isuzu Utes, Chrysler, Jeep, Dodge, Fiat, and Alfa,” he said. “But we still remain the authorised service agents for Peugeot and Citroen. After sales is an area that we have spent many hours ensuring that we have the environment to service our clients’ needs. “So with the addition of a brake, shock, and tow tester that every car entering the workshop travels over, we can get a snapshot of the vehicle even before the technician starts work. “This has also allowed us to apply for Level Two Certificate of Fitness inspections that we

hope to be able to provide by year’s end. “The works shop is equipped with 12 hoists, a 4 wheel alignment machine and we offer a full tyre service,” said Paul. “All vehicles serviced receive a complimentary wash and our VIP clients will be able to call out any time and have their vehicle run through the carwash while they enjoy a fresh cup of coffee in the beautiful customer lounge on site. Just arrived and recently installed is the latest automated carwash machine from Germany. “We recycle 95 percent of all waste water from the carwash. As part of improving our effects on the environment we are the first workshop in Hamilton to use Castrol’s new Certified CO2 Neutral Oil in all vehicles we service. We service and supply parts and accessories for all makes and models. The showroom can hold 35 new vehicles and the yard houses in excess of 100 pre-owned cars and commercials. “We have a very committed and loyal team here at Winger who are committed to providing the best service available to ensure an excellent buyer experience,” said Paul. “Importantly, however, none of this would have been possible without the loyal client base we have built up on the back of providing a good honest deal and great service here in Hamilton for more than 85 years,” he said.

When the Outback isn’t here, it’s at The Base.

If you’re one of the many New Zealanders who’ve set their heart on the Outback, you’ll find it at Winger Hamilton’s new home at The Base in Te Rapa. Test drive the Outback today, and while you’re there, check out the new premises. You’ll be met with the same great service and see Subaru’s full range on display. Winger Subaru Hamilton • 1 The Boulevard Te Rapa, Hamilton • (07) 838 1249

www.winger.co.nz

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SUB6716 - Winger Hamilton_Outback HP Ad_200x260mm.indd 1

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winger hamilton - new super site

WAIKATO BUSINESS NEWS August/September 2015

A top team at Winger

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Paul Burborough

• Driveway and carpark construction

• Tarsealing

• Bulk excavation, demolition and siteworks

• Siteworks

• All kerbing requirements

• Drainage

• Repairs

• Cartage

Hamilton. He has held this position since 1999 slowly getting the team around him to make Winger Hamilton what it is today… an award winning dealership. A new modern dealership was built in 2004 moving Winger Hamilton into the next phase. From here they have won five Subaru Dealer of the Year awards in a row (a brand first) and taking Suzuki provincial dealer of the year nine times since then. Paul is married with two children. His interests outside of work include water skiing, motorsport and rugby. He also manages the Marist under 21 rugby team which Winger Hamilton sponsors.

Michael Bryant

• New Houses • Commercial • Solar Water

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An automotive engineer by trade he left trade at completion of apprenticeship. Then spent 12 months at Drainage Merchants now Hynds Pipes in sales rural sector before joining Solo NZ Ltd as national sales, parts and service manager. Responsible for a team of three at 19 years of age. Paul worked there building a sales and service network for 10 years before moving to Winger Motors as a salesman to get back with Wayne Leach and Grant Vincent whom he worked with as an automotive engineer and held a lot of respect for. After only four years in sales, Wayne and Grant were invited to open a new dealership in Auckland and moved north to do so, appointing Paul as the dealer principal in

• Gasfitting • Drainage • Heating

• Repair Work • Drain Jetting • Backflow - Testing/Surveying

bringing design to life...

Proud to be associated with Downey Construction

Ph 07 855 1391 office@upl.net.nz www.upl.net.nz 10 Lake Road, Frankton, Hamilton 3204

Michael Bryant has been involved in the motor industry since 1987. He began his career with Kirk Motors in New Lynn, Auckland as a new and used car salesperson. He became a registered salesperson in 1992. He worked his way to assistant sales manager and in 1995 left to work for Mike Vinsen Motors as sales manager. He led a team of up to six salespeople. While with Mike Vinsen Motors he also learned all aspects of fnance and insurance. He remained with Mike Vinsen Motors for six years, then moved to Waikato. In 2004 Michael was selling new and used cars for Winger Hamilton where he first got involved with the Chrysler Jeep and

Dodge brands. In 2005, he started Town and Country Motors Waikato Ltd. This was very successful for him, and in 2011 was offered a reasonable sum of money, and sold his business. He returned to Winger Hamilton in April 2012. Outside of work, Michael has been married for more than 20 years to Lee-Anne and they have two daughters. His family proudly sponsors a child in India through World Vision. He is an old car enthusiast, and owns two classic cars, and much of his time spare time is taken up following his passion. Michael lives and breathes the motor industry and is positive and energetic about Winger’s future.

bringing design to life...

Alan Beange

Alan is married with two teenage boys and is also an automotive engineer by trade. Alan was part of the original team that worked together at McDonald Mazda in the mid '80s. In fact Alan was the workshop foreman and Paul’s boss. After 15 years in the motor trade Alan decided to have a complete change of direction taking on share milking for two years.

After that he and wife Susan owned a number of businesses mainly in Tauranga and then returened to Winger Motors in Hamilton as the owner of the parts and service department. He sold out to Wayne and Grant in August 2008. Alan elected to stay on and work under Paul’s leadership as after sales manager.

bringing design to life...

...and another iconic building to the Hamilton landscape.

...and another iconic building to the Hamilton landscape. Downey Construction, Waikato’s design & build specialists would like to congratulate Chris & Clinton on the opening of their fantastic new NOSH Food Market.

Brandish® | 4978

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...and another impressive building to the Hamilton landscape.

Downey Construction, Waikato’s design & build specialists would like to congratulate Chris & Clinton on the opening of their fantastic new NOSH Food Market.

Downey Construction, Waikato’s design & build specialists would like to congratulate Winger Hamilton on their new showroom.

Box1210 1210 | |0707 849 7502 POPOBox 849 7502| info@downey.co.nz | info@downey.co.nz


winger hamilton - new super site

WAIKATO BUSINESS NEWS

August/September 2015

27

The team at Carters are proud to support Downey Construction with Winger Hamilton’s new premises Customer entry fromThe Boulevard From page 26

Aaron started his working career as an apprentice fitter and turner engineer finishing an 8000 hour apprenticeship. In 2000 it was time for a change and he started his sales career selling automotive products in Waikato. After building up a strong customer client base in the area it was time for a new challenge and he entered the retail car market. He joined a used car dealership selling New Zealand new cars at Tristram Cars and when the dealership moved to

Auckland to take on Volkswagen. Aaron decided to stay in Hamilton and joined the Winger Hamilton team in 2007 selling new and used Subaru, Suzuki and Jeep. For his work on both yards and his excellent work ethic he was recently awarded the position of used car sales manager. When and he has time on his hands, a good day's fishing never goes amiss and he could be a starter totake up golf this year.

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Aaron Goodson

Abby Davenport controller for their inner city branch before deciding to go and work on a cruise ship as a junior assistant cruise director helping out in entertainment and games. After six years of living abroad Abby thought it was time to move back to New Zealand. After being home for six months she got a job with Winger Hamilton in March 2008 as the receptionist and has grown within the business since. Abby had a beautiful baby girl Madison in November 2014, got married to her husband Pete in February this year. They finished building their first home in Morrinsville in April.

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Abby grew up on the family dairy farm in Putaruru before moving to Hamilton when she was 18 and worked in admin for Patent Attorneys. A couple of years later she and a friend packed their bags and made the move to Australia to try backpacking. This didn’t last long as Abby didn’t like the thought of coming across any snakes or spiders. So she packed up and went to live with her sister in Sydney where she did promotional work until she got a job as a receptionist for a big Holden Dealership. Abby eventually became the stock

Paul Matthews Paul is 52 years old, married with two daughters and first grandchild on the way. He entered the automotive industry in 1978 completing an apprenticeship, trade cert and advanced trade cert at what was then Wrightcars Hamilton (Toyota). From there Paul went to a Hamilton Jet franchise/general garage as an apprentice mechanic where he met Paul Burborough. He has since progressed from mechanic, foreman to service manager at various dealerships, Mazda, Subaru, Chrysler included. Paul Burborough

was his best man when he married in 1987. First involved with Chrysler at Wellington Mazda where he was service manager from 1997 – 2002. Then technical service manager for AA Technical Services Wellington until approached by Paul to re-join the Winger Network, running a Parts & Service outlet in Taupo until the recession forced its closure. Since then he has been service manager at Winger Hamilton, looking after the multi franchise service department we currently operate.

Designing fire safety into buildings ...for over 20 years

www.firedesigns.co.nz

Email: admin@firedesigns.co.nz

Vicky Richardson A relationship, formed over many years in business, saw Vicky join Winger about six years ago. After leaving school Vicky settled in the finance industry for ACG, the then supplier

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of finance to Winger Hamilton. She is married and two teenage children who all compete together in motocross in their spare time. Vicky is also a keen squash player.

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Proud to be associated with Downey Construction and Winger Hamilton.

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Chosen as the preferred painting contractor for Downey Construction.

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CONTACT ď€?ď€“ď€”ď€•ď€ ď€&#x;ď€ ď€ ď€ ď€šď€šď€šď€?ď€„ď€˜ď€“ď€™ď€“ď€…ď€šď€“ď€…ď€›ď€„ď€šď€œď€?ď€?ď€&#x; ď€?ď€“ď€”ď€•ď€ ď€“ď€…ď€–ď€„ď€—ď€„ď€˜ď€“ď€™ď€“ď€…ď€šď€“ď€…ď€›ď€„ď€šď€œď€?ď€? ď€•ď€ ď€“ď€…ď€–ď€„ď€—ď€„ď€˜ď€“ď€™ď€“ď€…ď€šď€“ď€…ď€›ď€„ď€šď€œď€?ď€?ď€&#x; ď€“ď€…ď€–ď€„ď€—ď€„ď€˜ď€“ď€™ď€“ď€…ď€šď€“ď€…ď€›ď€„ď€šď€œď€?ď€? ď€ ď€ ď€ ď€šď€šď€šď€?ď€„ď€˜ď€“ď€™ď€“ď€…ď€šď€“ď€…ď€›ď€„ď€šď€œď€?ď€?ď€&#x;ď€ ď€šď€šď€šď€?ď€„ď€˜ď€“ď€™ď€“ď€…ď€šď€“ď€…ď€›ď€„ď€šď€œď€?ď€?ď€&#x;ď€

Professional people –professional finish

Phone 07 849 3817 • Fax 07 849 3813 Visit our showroom located at: 12 Northpark Drive, Te Rapa, Hamilton info@originwindows.co.nz • www.originwindows.co.nz 12454

10675

Telephone: 07 849 4818 Facsimile: 07 849 4815 PO Box 10176, Hamilton Email: office@wiltoncontracting.nz www.wiltoncontracting.co.nz


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winger hamilton - new super site

WAIKATO BUSINESS NEWS August/September 2015

PROUD TO BE THE PREFERRED CHOICE FOR

Alan Torr and customer, enjoy fresh coffee in the bright new customer lounge

WINGER HAMILTON

In just a few years’ time we will be able to state that Winger and Subaru have been synonymous for half a century! “Wow it’s hard to believe that it’s already well over 40 years of Subaru and Winger and what’s most pleasing is the business still has its home base in Waikato. “Of course it has spread its wings literally to represent Subaru as our number one retail outlet group. “The new premises reflect the success of the business but what’s important is the people inside the Subaru emblazoned building. “The team are passionate Subaru-ists and truly focused on making sure the new shop doesn’t remove the great customer experience that helped build its foundation. “We know Paul and his team will continue satisfying customers with the invisible advantages of our Symmetrical All Wheel Drive and demonstration drives from the new Te Rapa site will really resonate the beauty of our boxer engines. “Waikato now has a brand new Subaru technical centre and customer service support home that reflects the great experience the all new Subaru model range of vehicles can deliver to the most important people in our business, the customers!

Congratulations on the opening of your new showroom!

With over 30 years’ experience in the trade we are the Waikato’s specialist in panel and paint. We are the only panel and paint shop in the Waikato who hold the prestigious title of being approved repairs for Audi, Skoda, Volkswagen, BMW, Jag, Land Rover, and Volvo. Our panel technicians are specialists with these vehicles however we also work very closely with Subaru, Chrysler and Dodge. 10768

From a buff & polish to a full restoration, Prestige Collision have got you covered.

Wallis Dumper Managing director, Subaru of New Zealand During the past three to four years, Winger Hamilton has seen the launch of both the Isuzu MU-X 7 Seat SUV and the new model LS-T D-Max. The Winger group has made a strong contribution to Isuzu’s significant growth in market share during this time and is a tribute to the passion for the product theybring to work each day. The team at Isuzu Utes NZ wishes them the best ofsuccess in theirnew building.

07 847 5730 | 89 GARNETT AVE, HAMILTON P.O BOX 5532 | PRESTIGECR.CO.NZ

Murray Greenhalgh General Manager, Isuzu Utes NZ Ltd

introducing castrol Professional

the World’s first certified co2 neutral oil

reducing co2 emissions is a major issue for the automotive industry. over the Past decade, We have been committed to develoPing our castrol Professional range to be better for your engine and the environment.

Winger Hamilton use and recommend

some of the global offset Projects suPPorted by castrol Professional

CHINA biomass converted to clean electricity

KENYA reforestation Project run by 8000 farmers

USA methane caPture generates clean electricity

NEW CALEDONIA Wind farms create energy & reduce fossil fuel imPorts


winger hamilton - new super site

WAIKATO BUSINESS NEWS

August/September 2015

CENTURY EQUIPMENT DIST R I B U TORS NEW D Z E ALAN

04 567 1405

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Proud to support Winger Hamilton Suppliers to those setting the standards. Congratulations from the team at Century Distributors.

11087

PO Box 54-195, Mana, Wellington, New Zealand Ph: 04 567 1405 Fax: 04 567 1406

Modern workshop with a ‘ floor you could eat off.’ Suzuki has had a long association with Winger Hamilton dating back over 20 years. They are our number one selling provincial dealership and we are delighted with the high level of representation they provide Suzuki for the Hamilton region. The new facilities are a credit to their great team of people.

Proud to support Winger Hamilton

Gary Collins General Manager of Automobile Marketing Suzuki New Zealand Ltd

Congratulations from the team at Final Touch

Here at Final Touch we are committed to using the best available products and to the ongoing development of our systems and repair techniques to ensure the best possible finished results.

We are delighted to be partnered with the Winger Group in Hamilton. Jeep, Chrysler Dodge, Fiat and Alpha Romeo vehicles attract passionate owners and it’s important that our retailers share that passion. The team at Winger are professional, friendly and full of enthusiasm for our vehicles. Above all they are local people serving local people and that’s the key to it. The new building in Te Rapa is the most modern facility in the country with a huge workshop and parts facility. It is a comfort to know that the team at Winger are 100 percent committed to selling and servicing Chrysler, Jeep, Dodge, Fiat and Alpha Romeo in Waikato.

Final Touch (Waikato) Ltd

The team at Hamilton Windscreens are proud to support Winger Hamilton on their recent success

11849

021 2490 292 • www.finaltouch.co.nz glen@finaltouch.co.nz

Gary Macdonald Chrysler, Jeep, Dodge, Fiat and Alpha Romeo

The team at Alpha Interiors congratulate Winger Hamilton and Downey Construction on their recent success.

Alpha Interiors Suppliers and Installers of 2/12/10 9:23:50 AM Suspended Ceilings, Internal Partitions and Plasterboard Linings

Hamilton Windscreen LWP.indd 1

Hamilton Windscreen LWP.indd 1

2/12/10 9:23:50 AM

07 849 2818

Hamilton Windscreen LWP.indd 1

Waikato

Hamilton Windscreens

2/12/10 9:23:50 AM

Ph (07) 849 7699 Graham Snashall 021 611 889

13862

Hamilton Windscreen LWP.indd 1

12407

712 Te Rapa Road, Hamilton www.hamiltonwindscreen.co.nz info@hamiltonwindscreen.co.nz

2/12/10 9:23:50 AM


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WAIKATO BUSINESS NEWS August/September 2015

PROUDLY SPONSORED BY MONTANA CATERING

WBN - First on the scene Red Cross says thanks at Chamber BA5

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An opportune time to say thanks came when the NZ Red Cross, based at Te Rapa held a Chamber of Commerce Business after Five gathering recently and Dame Susan Devoy was on hand to present certificates for workplace diversity to many of the businesses attending. One special humanitarian award was presented to Café Agora. Our camera caught the action.

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1 - Ken and Jan Starnes, Alstra 2012 Limited . 2 - Adrienne Ardern, Work and Income Contact Centre Hamilton. 3 - Geoff Alsemgeest, Transfield Services. 4 - Sarah Natzke, Café Agora. 5 - John Cook, Stainless Design. 6 - Veronique and Jean-Christophe and Lambert, A1 Commercial Cleaning. 7 - David Clayton-Greene and Robyn Matheson, CGC Landscape Company. 8 - Sher Ali, Adrienne Ardern, Fayaz Waseel and Mohammad Ferozi, Work and Income Contact Centre Hamilton. 9 - Chamber CEO William Durning, Dame Susan Devoy, Rachel O’Connor NZRC humanitarian services manager for Waikato/BoP

Montana Catering

Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz

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• Private Function Catering • Major Events • Venues

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12 10 - Juergen Pothman, Red Cross and John Cook, Stainless Design 11 - Jennie Bryant-Fisher and Jo Davidson, DHB with David Martin, Eves 12 - Roger Evans, Stafford Engineering (centre) with Jan and Ken Starnes, Alstra (2012)Ltd. 13 - Rachel O’Connor and Silvia Dancose, Red Cross with Chamber CEO William Durning 14 - Tania Pointon, Monique Wilson, and Bronwyn Tubman, Red Cross with Christine McLean, Ministry of Business, Innovation and Employment; Coleen Kaelin, HMS Trust and Gaylene Yates, Red Cross

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christmas events and venues

WAIKATO BUSINESS NEWS

August/September 2015

31

Enjoy a stunning Christmas in The Shire™ Hobbiton Movie Set provides the ambience and setting for a stunning Christmas function like you’ve never experienced before.

W

ith three fantastic venues to choose from, The Green Dragon™ Inn, the Party Marquee and the Shire’s Rest™ Function Centre, Hobbiton Movie Set has all the resources required to create a festive event to remember. In 2009 the set was permanently reconstructed for the filming of The Hobbit trilogy on the Alexanders’ 1250 acre farm. The 90 minute Hobbiton™ tour acts as a perfect incentive activity for your outing. Your guide takes you on a journey through the set and explains how Hobbiton was brought to life for filming. Throughout the set Hobbiton has 44 complete Hobbit holes, the Mill, the Bridge and The Green Dragon Inn kept as they were during filming. Our exclusive Southfarthing™ beverages are available at The Green Dragon Inn as you complete your tour. A replica of The Green Dragon Inn has been masterfully recreated and is placed in the heart of Hobbiton pouring the exclusive Hobbiton ale, stout, cider and gingerbeer range. Inside The Green Dragon Inn the fire is glowing brightly. Treat your guests to a banquet feast fit for a Hobbit. The tables will be loaded with traditional Hobbit fare and as is the tradition in the Shire,

A replica of The Green Dragon Inn has been masterfully recreated and is placed in the heart of Hobbiton pouring the exclusive Hobbiton ale, stout, cider and gingerbeer range.” second helpings are encouraged. To conclude this premium Hobbiton Movie Set experience, the guests make their way back through the wandering paths of the Shire. The trails will be illuminated by path lighting and each guest will receive an authentic handheld lantern to light the way. This stunning journey under moonlight will travel through the village breathtakingly lit up with Hobbit hole chimneys smoking and lanterns glowing against the darkness. To make a booking or for more information please contact office@hobbitontours.com


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christmas events and venues

WAIKATO BUSINESS NEWS August/September 2015

Let us spoil you this Christmas Groups can take the stress out of organising this year’s Christmas function by contacting the team at Spoilt For Choice, a corporate hospitality service provided by H3.

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poilt For Choice has a number of Christmas function packages on offer to suit a range of sizes, budgets and tastes, as well as the ability to customise packages to meet your exact requirements. H3 director of business development and marketing Murray Jeffrey said that with the lead-up to Christmas being an incredibly busy time, the Spoilt For Choice packages can take the hassle out of organising your end-of-year function. “The beauty of Spoilt For Choice is that it is part of the H3 group alongside Waikato Stadium, Seddon Park, Founders Theatre, Claudelands and The Grandstand – meaning you can take your pick from a selection of premium entertainment and function packages across these venues

through one central point of contact,” he says. Each Christmas package includes quality catering provided by the award-winning Montana Catering. Groups may choose to treat themselves to VIP packages at Swan Lake or 7 Days Live at Founders Theatre, ignite some friendly competition with a corporate cricket match at Seddon Park, or wind down for the year with a relaxed, intimate barbecue function at The Grandstand. Rugby-themed Christmas functions at Waikato Stadium are also on offer again this festive season after proving popular last year. “Many people in the region feel a strong affiliation with Waikato Stadium and have spent time there as a public event-goer, but few have had the opportunity to go behind the scenes to exclusive areas of the venue,”

says Murray. “That’s why our stadium’s Christmas package is so special.” In addition to dinner functions in the corporate lounges, the Waikato Stadium package includes a pre-dinner cocktail function in the changing rooms and the chance to walk down the main players’ tunnel. “This is a rare opportunity to get up close to some of our treasured rugby memorabilia, walk down the tunnel where Richie McCaw has led the All Blacks to victory, and celebrate with your team in the changing rooms where the likes of Sonny Bill Williams, Liam Messam and the Chiefs have rallied together,” says Murray. “These truly are unique and memorable Christmas functions.” The Spoilt For Choice team can customise a package to suit your size and budget, and also help you secure extra touches for your function like entertainment and motivational speakers. Packages and dates are limited so contact Spoilt For Choice today on 0800 SPOILT (776 458) or spoiltforchoice@ h3group.co.nz, or visit spoiltforchoice.co.nz.

Corporate cricket at Seddon Park is one of the Christmas packages on offer through Spoilt For Choice.

Riverside, countryside, lakeside, or vineyard … the choice is all yours So how good does that sound, and how well will one of those fit when your searching out that somewhere special for a corporate function, Christmas party or wedding? Look no further than the Pumice Food Group. We have you covered, with an offering including some of the best venues in the Waikato… plus the exciting return of a favourite awardwinning restaurant. Our smorgasbord of breathtaking dining locations includes the only Hamilton venue on the banks of Waikato River (The Ferrybank), an elegant venue located on the Mystery Creek vineyard (Coopers Function Centre), and a magical place on Turtle Lake at the Hamilton Gardens (Hamilton Gardens Lakeside). That’s just a taste of it. Discerning Hamiltonians will also be looking forward to the resurrection of our former Pumice Restaurant, which was

destroyed by fire. The spectacular new-build is nearing completion and will be well ready for Christmas festivities. It will include some special architecture – part of the new restaurant will be cantilevered over a cliff looking towards the Hakarimatas. It will be a valuable addition to the already impressive portfolio of venues we can offer. This new restaurant will offer various dining configurations – for example, it will include a private dining area for up to 40 people, just perfect for those planning an intimate celebration. These captivating venues, coupled with the talents of Kerr & Ladbrook Catering, equate to a secondto-none festive experience. Kerr & Ladbrook has a well-cemented reputation for consistently offering exquisite catering and exceptional service, thanks to highly acclaimed chefs David Kerr and Ryan Ladbrook and their

talented team. Kerr & Ladbrook menus are created with a determination to serve fresh, free- range and organic produce, which is locally sourced whenever possible. Various plated and buffet menus are on offer. Offsite catering is also part of the service. Diners love the food, and the Kerr & Ladbrook team love the unfailingly positive feedback. Commentary is often along the lines of: “Your food quality and presentation exceeded our high expectations” – little wonder really given that Dave and Ryan have long been recognised as synonymous with superior cuisine. They’ve had more than 20 years’ experience, plus time overseas, to fine-tune their innate talents. Combine the taste sensations on offer, with the venues provided, and the end result is a memorable magic experience.


christmas events and venues

WAIKATO BUSINESS NEWS

August/September 2015

$85pp +GST

$70pp +GST

RUGBY-THEMED FUNCTION Waikato Stadium Revel in an exclusive behind the scenes pre-function in the changing rooms, Christmas-themed buffet, and more.

KIWI BBQ

The Grandstand Relax and enjoy your summer function with a gourmet BBQ and crack open the petanque set out on the lawn.

$105pp +GST

CORPORATE CRICKET Seddon Park Tailored packages available Enjoy the exclusive opportunity to play a game of backyard cricket on Hamilton’s international cricket ground.

7 DAYS LIVE Founders Theatre Laugh your way to premium tickets, use of the VIP marquee and exclusive meet and greet.

Customised packages available

WE’VE GOT YOUR CHRISTMAS PARTY SORTED

$150pp +GST

SWAN LAKE

Founders Theatre Join us for an inspired evening including a two course dinner in the VIP lounge and premium tickets to the show.

For full package inclusions visit SPOILTFORCHOICE.CO.NZ Don’t miss out, contact us today on 0800 SPOILT (776458)

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christmas events and venues

WAIKATO BUSINESS NEWS August/September 2015

‘The Deck’ is a popular spot The new conference centre situated in the heart of Papamoa Beach Resort is receiving great success since opening late last year. “We’re really happy with the start,” says general manager Rebecca Toner. Since opening in November 2014, the Bay of Plenty’s newest conference venue ‘The Deck at Papamoa Beach’ has hosted a number of organisations including The Department of Conservation, New Zealand Trade and Enterprise, Bin Inn and a variety of local community groups and regional organisations. The multipurpose facility features 313m2 of meeting room and function facilities, a full catering kitchen and the latest multi-media technology and audio equipment. “We work with some fabulous local caterers and operators in Tauranga. Our staff can assist in facilitating anything from catering through to teambuilding and break out activities for our customers.” ‘The Deck at Papamoa Beach’ is suitable for anything from small staff workshops to larger formal events; accommo-

Christmas Celeatins

The Deck - A blaze of light at night

Exterior of our Beachfront Villas dating groups up to 100. Rebecca points out that the stunning beachfront location and convenience of a range of onsite accommodation at Papamoa Beach Resort appeals to conference groups. Not only are the conference or workshop options endless but delegates have the opportunity to use their annual conference as a bit of a getaway. “We get told all the time how much executives love to sit on the deck of their beachfront villa and work on their laptops while

overlooking the ocean”. Papamoa Beach Resort recognised the need for such a facility in the Bay of Plenty. “We have found that many companies are screaming out for an experience that doesn’t involve four walls in a hotel. We have had a great deal of interest from Auckland and Waikato businesses as we are on their doorstep, however with our relaxed beachfront vibe it feels as though you are a world away when you are here”.


christmas events and venues

WAIKATO BUSINESS NEWS

August/September 2015

It’s all happening at Hamilton Gardens If you are looking for somewhere new and very special to hold your Christmas function this year, the International award-winning Hamilton Gardens has something exciting to offer.

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or the first time the central brick Piazza is being made available to hire for corporate Christmas parties in November and December and dinner events from November through to March. The Piazza setting is suitable for 80-130 people banquet style. ‘Enchanted Garden’ corporate Christmas party packages include starting your celebrations with an arrival drink on arrival and canapés in the unique setting of one of the glorious Paradise Gardens. Then, moving to the central brick Piazza, complete with marquee roof and enchanted garden theming, to enjoy Kerr & Ladbrook Catering’s delicious Christmas buffet and dance the night away with live entertainment. If you are looking something bigger, the Pavilion at Hamilton Gardens can seat 500 people banquet style. It is a versatile space with easy access and lends itself to creative theming. You can choose from a panel of seven caterers and BYO is available. Hamilton Gardens Pavilion

is also suitable for conferences, meetings and exhibitions. New competitive full and half day meeting packages are available. The Hamilton Gardens Pavilion consists of four rooms: 1. Central Court - A large multipurpose space which can be opened into the Exhibition Room and is suitable for large dinners, presentations, shows and exhibitions 2. Exhibition Room - A large multipurpose space which can be opened into Central Court and is most suited to exhibitions and trade shows 3. Chartwell – Suitable for seminars, workshops and small dinners 4. Rotary Room - Features large north-facing windows and a private patio and is ideal for small workshops, meetings and casual gatherings The Gardens is accessible to out-of-town attendees located beside SH1 and close to Hamilton Airport. There is plenty of free parking. Other exciting things happening at the Gardens include the new Hamilton Gardens Gourmet Food Market.

The Gourmet Food Market will run on Sunday afternoons from 4-8pm from November to March. Bring the family to the Gardens to enjoy gourmet food, music and entertainment for the kids. There will also be stall holders with gourmet food products to try and buy. If you have a gourmet speciality and would be interested in supplying food for consumption or selling gourmet food products please contact market manager Tania Simpson on 021 769 771. Following the outstanding success of the inaugural Mansfield Garden Party held at Hamilton Gardens this year the event has become an annual fixture. Next year’s 1920’s style community picnic will be held on Sunday, 7 February in Rogers Rose Garden from 11am to 5pm. It will be an exciting day with lots of entertainment including music, fashion show, swing dancing, readings from Katherine Mansfield’s short stories and food stalls. There will be numerous prizes including best dressed and best picnic set-up. Consider bringing your team along for a free fun day out or purchase a table in the VIP tent. For further information about the exciting things happening at the Gardens contact the team on (07) 958 5940 or email: amanda.graham@hcc. govt.nz

Hold your Christmas Function in the very special brick Piazza at Hamilton Gardens. Begin your celebrations with an arrival drink and canapés served at sunset in one of the Paradise Gardens. Then, move to the central brick Piazza complete with marquee roof and enchanted garden theming including a magical fairy lit Christmas tree. Enjoy Kerr & Ladbrook Catering's Christmas dinner buffet with dessert then dance the night away with live entertainment.

TO BOOK:

Contact Kylie Burness kylie.burness@hcc.govt.nz Phone: (07) 958 9540 Or visit www.hamiltongardens.co.nz

Basic Package

THURSDAY

19 & 26 NOVEMBER 2015

Gourmet Package

FRIDAY & SATURDAY

20/21 & 27/28 NOVEMBER 2015 INCLUDES: • Exclusive use of one of the Paradise Gardens for arrival drink and sunset canapés

INCLUDES:

• Exclusive use central Piazza venue, including marquee roof

• Exclusive use central Piazza venue, including marquee roof

• Enchanted Garden theming, lighting effects and Christmas tree

• Enchanted garden theming, lighting effects and Christmas tree

• Kerr & Ladbrook Catering Christmas menu including canapés, buffet and dessert

• Kerr & Ladbrook Catering Christmas menu including canapés, buffet and dessert

• Arrival drink per person (beer/wine/bubbly/non-alcoholic punch)

• An arrival drink per person (beer/wine/bubbly/non-alcoholic punch)

• Continuous non-alcoholic fruit punch flowing from a shimmering fountain during the evening

• Live entertainment until 11.30pm

• Live entertainment until 11.30pm

• Staff and security

• Staff and security

• Cash bar facilities available

• Cash bar facilities available

NUMBERS:

NUMBERS:

COST:

Minimum 100, Maximum 130

$99 per person inc GST

COST:

Minimum 100, Maximum 130

$125 per person inc GST

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christmas events and venues

WAIKATO BUSINESS NEWS August/September 2015

Putaruru Hotel an historic spot

Book your next conference at

The Putaruru Hotel Ideal for all functions • Corporate conferences • Private functions • Dedicated events manager • Buffet packages to suit • Standard AV equipment • Warm welcoming atmosphere

We provide a full catering, fully licensed premises with experienced staff that will take care of all your needs Contacts

10394

The Putaruru Hotel 79 Princess Street, Putaruru 07 883 3911 • www.putaruruhotel.co.nz Find us on Facebook

The Putaruru Hotel was commissioned in 1951 by L D Nathan & Co Ltd and opened in 1953 to coincide with Queen Elizabeth’s Coronation Tour. It was one of three hotels built, the other two being the Huntly Hotel (now the Essex Arms) and the Riverina Hotel in Hamilton. The Putaruru hotel was the largest of the three Hotels and is an impressive example of the craftsmanship of the day, all in art deco style. Going forward the new operation in the Putaruru Hotel boasts three function/ seminar rooms, with full

The Riverside Golf Club brings together two great courses either side of the mighty Waikato River and just a stone’s throw from Hamilton. Riverside is poised ready to create an event suited to your every golfing need…in a corporate sense. The Lochiel Course is an attractive natural style course hidden among beautiful native trees with a clubhouse that seats up to 140 people. It has a swimming pool and a practice fairway. Just along the road is the Narrows Course. It is long and narrow, offering excellent views of the Waikato River. The clubhouse will seat up to 80 people and there is an outdoor area where you can enjoy more casual entertainment. The Proshop staff will assist with every aspect of your corporate golf day including

RIVERSIDE GOLF CLUB

Seats 24-28

Our spacious Boardroom has wonderful 180 degree views over the city and is perfect for large meetings, conferences or events.

Presidents Room

24sqm

WE PROVIDE: • A choice of 2 golf courses and clubhouses • Set-up of Tournaments • Longest Drive and Nearest to the Pin competitions • Catering • Bar facilities • Swimming Pool (Lochiel course only) • BBQ facilities • Club and cart hire

Seats 6-8

The Presidents Room is an ideal meeting room for smaller groups.

Supper Room

24sqm

Seats 12-14

The Supper Room adjoins both rooms and can be added to either to extend the space or can be used as a break out room.

EQUIPMENT

PARKING

- Data Projector and screens 18 parks available on site for exclusive conference - Whiteboard room use. Extra parking available on request. - Lectern

Contact us to book your corporate or group event ONE CLUB two great courses on either side of the MIGHTY WAIKATO RIVER

PRICING We offer very competitive pricing for our rooms. Please contact us fo an info pack.

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FOR ALL BOOKING ENQUIRES CONTACT Sharlene Leeson WFFCSI Secretary Office Level 3, 169 London Street secretary@ffcs.org.nz • (07) 838 1140 • 021 114 9885

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KITCHEN AND CATERING We provide “self service” kitchen facilities with quality kitchenware available for guest use. Our kitchen is equipped with microwave, hot water boiler and urn. Guests to bring own supplies (tea, coffee, milk etc). Bodifuel Café are located on site and can provide catering at your request or you may arrange for your own caterer to deliver.

player briefings, starting, marshalling, scoring, and nearest to the pin and long drive competitions. The shop also stocks a wide range of top brands, provides electric golf carts and club hire, and offers golf tuition. Prizes and trophies can be arranged for the company day as well as pre-printed score cards. Riverside’s catering is provided by Sandra Marston’s Excel Catering. They will create the perfect menu and atmosphere to meet your specific needs. Sandra and the team will run on-course and poolside barbecues, as well as bringing snacks and lunch on to the course if needed. Both Lochiel and the Narrows have full bar facilities. Check out The Riverside Golf Club at www. riversidegolf.co.nz, or contact us on office@ riversidegolf.co.nz

EVENTS AT

SPACES 96sqm

and Rotorua, The Putaruru Hotel is a logical spot to consider for your next meeting. Plus there are a number of local attractions that offer that simple break from the task at hand like the Te Waihou Blue Spring – where New Zealand’s purest water is sourced, or get active on the Waikato River Trails, who offer a variety of packages for groups. For more detailed information inquire online putaruruhotel.co.nz

All your golfing needs at the Riverside Club

Conference Rooms Level 5 | 169 London Street | Hamilton

Boardroom

onsite catering available. With the ability to host small meetings up to large expos of 200 people and seated dinners for 100 people, the Putaruru Hotel offers a truly different set of surroundings to host your next event. The hotel also offers a range of accommodation offerings, two bars and The Te Waihou Bistro, which is our premium restaurant. Taking advantage of its central location between Taupo, Tauranga, Hamilton

Riverside Golf Club, P.O Box 11100, Hillcrest, Hamilton 3251 07 843 6287 • office@riversidegolf.co.nz • www.riversidegolf.co.nz


WAIKATO BUSINESS NEWS

August/September 2015

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waipa networks business awards 2015

WAIKATO BUSINESS NEWS August/September 2015

Rob May Builders takes out the top award Waipa Networks 2015 Business Awards Supreme Winner Rob May Builders, managing director Jono McCullough attributes much of the company’s success not only to the team, but also their mentors and supporters. “They play a large part in the outstanding 200 percent growth the business has witnessed in the past 20 months. Our entire team has played a major role in this success.” The Cambridge-based, family orientated company, run by husband and wife team Jono and Paula, has been in business since 2005. During this time Rob May Builders has earned itself a reputation for producing a high standard of work as well as pro-

Waipa celebrates Business excellence celebrated as winners announced at the 2015 Waipa Networks Business Awards evening

T Jono and Paula McCullough directors - Rob May Builders Ltd viding outstanding customer service, which has all contributed to making this win a possibility.” What makes this win even more special is that it was the first time Rob May Builders had

entered any awards. So to walk away with the Supreme Winner Award and Excellence in Large Business means the company is right on track for future growth and success.

Stay with Waipa’s award winning team Customer Service Te Awamutu - Waipa Business Awards 2015 Trip Advisor certificate of Excellence 2015 Booking.com 2014 Awards of Excellence

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Find us on facebook • bookings@matarikimotorlodge.co.nz Reservations 08004 MATARIKI (628274) 425 Kihikihi Rd, Te Awamutu • 07 280 7610 • www.matarikimotorlodge.co.nz

he winners of the 2015 Waipa Networks Business Awards were announced at the gala awards dinner, held recently at Mystery Creek Convention Centre. MC Te Radar had the audience of more than 375 in the palm of his hand. His unique and witty humour with its local flavour and his ability to tell a great yarn had everyone engaged and entertained while keeping the evening right on track. There was an excellent representation of businesses across Waipa and Raglan and each were well represented in the winners’ line up. The Cambridge, Te Awamutu and Raglan Chambers of Commerce, were impressed with quality of entries and enthused by the way businesses embraced this opportunity. CEO of the Te Awamutu Chamber of Commerce Susan Trodden, said: “The Waipa Networks Business Awards is an incredible way to evaluate your business.” And Tania Witheford, Cambridge Chamber of Commerce CEO added: “The Awards are a valuable tool for our Chambers to support, encourage and inspire business growth and development.” Both thanked an incredible family of sponsors who make the Waipa Business

Awards possible and congratulated all entrants, finalists and winners, who invested themselves in the Awards process to measure their business against the best in their region. To find out more about the awards or to view photos, please visit www.waipabusinessawards.co.nz Excellence In Business Awards: Judged by the Waikato Management School Sole Trader/Partnership Business Highly Commended: Time Out - Pirongia New and Emerging Business - winner: MathZwise - Te Awamutu Small business – winner: The Herbal Dispensary Medium business – winner: Cogswell Surveys Limited Large business – winner: Rob May Builders 2015 Supreme winner Rob May Builders Managing director of Rob May Builders, Jonathon McCullough, was humbled by the accolade of 2015 Supreme Winner. He said: “our entire team has contributed to and continues to contribute to the success of our business and this includes the incredible group of professional advisors and mentors who surround us, and who are here with us tonight.” Jonathon added: “I would also like to make special men-

tion and thank my wife Paula, whose significant contribution and unwavering support makes this win a possibility.” Andrew Buchanan-Smart from the University of Waikato Management School was impressed by the quality of the entries in this year’s awards, with the standard continuing to rise. The competition was extremely strong and judges’ visits were crucial in the final determination of this year’s winners. “We, as judges, are inspired by the diversity and quality of the businesses which entered the awards and this indicates business in Waipa and Raglan is in an excellent position,” said Andrew. Customer Service Awards: TrustPower believes customer service is a key component to any business and a strongly contested category. The winners were: Te Awamutu -Matariki Motor Lodge. Raglan - The Shack Cambridge - The Lily Pad Café Vodafone Customer Choice Awards: The Vodafone Customer Choice Awards. Text votes, one per mobile number, poured in through June. The winners for each town were: Te Awamutu - Alexandra Hotel. Raglan – Soul Shoes Cambridge - The Lily Pad Café The 2015 winner of this very popular award The Lily Pad Café, also won an iphone6. One lucky voter won $100 Continued on page 39

2015 WAIPA NETWORKS BUSINESS AW AR

DS

SUPREME WINNER AND EXCELLENCE IN LARGE BUSINESS

Contact Jono and the team today!

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Jono 027 458 9856 www.robmay.builders sales@robmay.builders 73 Swayne Road Cambridge


waipa networks business awards 2015

WAIKATO BUSINESS NEWS

Excellence Awards From page 38 Vodafone phone credit. Waikato Management School Emerging Business Leader 2015 The Emerging Business Leader for 2015, Phil MacKay from Rouge Café demonstrates leadership not only in business, but also in the wider community, including as a leader in the 1st XV young professionals’ network and representative on the Chamber executive. Employee of the Year Award: This rewards the employee who is prepared to go the extra mile. The winner for each town is: Te Awamutu - Rhonda McGuire – LJ Hooker. Raglan - Russ Adams – Ray White. Cambridge - Rachael Colgan – Cambridge I-Site Te Awamutu People Manager of the Year sponsored by People for Success, recognises exceptional leadership by one person in the business they are employed in or own themselves. This was won by Jennifer Roxburgh – Mint Beauty Therapy Excellence in Community Contribution Award – Raglan Chronicle. This Award requires clear demonstration of community contribution as an integral part of the business. The winner was Rouge Café Fonterra Excellence in Sustainabilty Award 2015: The winner of this category was selected from the Finalists in the Excellence in

Business categories, and is the business that demonstrates consistent excellence in sustainability across the award criteria. The winner was Rouge Café 2015 Waipa District Council Special Award for Outstanding Services to Business in Waipa Winner: Rosalie Lunson Rosalie Lunson has been dedicated to the Waipa Business Community since 2002 when she joined the Chamber of Commerce as an executive committee member. Rosalie delivers the Certificate of Small Busi-

ness Management for the Cambridge area for Te Wananga o Aotearoa . Now in her 14th year of delivering the course, and currently also Certificate in Applied Business Growth, Rosalie has mentored more than 300 business owners. She remains in touch with many of these past students and is always available for ongoing support beyond the course. Rosalie is highly deserving of this award, clearly demonstrated by her enduring commitment and ongoing support of people and their businesses in Waipa.

August/September 2015

39

rouge food • espresso • wine

Proud Winners Waipa Networks Business Awards 2015

Excellence in Sustainability Excellence in Community Contribution Phil Mackay Emerging Business Leader

Early Bird Special Treat yourself to breakfast - get your coffee free Monday to Friday before 9am Terms and conditions apply

Brunch | Lunch | Coffee 7 days | 7.30am - 4pm Excellence in Medium Business winners – Cogswell Surveys Ltd. Left to right – Back row: Robert Devereux, Geoff Thomas, Award Sponsor Alan Price (Te Awamutu Courier), Thomas Horrox, Ryan Cogswell. Front row: Andrew Watts, Phil Cogswell, Ron Cogswell, Pete McLachlan, Shelley Vincent.

Free Customer WiFi now available Empire Street, Cambridge

07 823 9178

www.rougeempire.co.nz

COGSWELL SURVEYS LTD

REGISTERED PROFESSIONAL SURVEYORS Land & Engineering Surveyors. Land Development Consultants.

Proud Winners of the Excellence in Medium Business Award 2015 Thank you to our many clients for your on-going support over the last 50 years

Want to know the subdivision potential of your property? Call us today for a free initial consultation. - 07 827 5071 or call in to - 11 Anzac Street, Cambridge Visit us on - www.cogswellsurveys.co.nz 11384


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WAIKATO BUSINESS NEWS

August/September 2015

25 years of Daffodil Day The Dentist you have been looking for! ‘Delighted to be Finalists in the Waipa Business Awards’

Dr Neil Wright, BDS

leamington dental

11777

07 823 4665, 127 Shakespeare St, Leamington www.leamingtondental.co.nz

With the 25th anniversary of Daffodil Day on Friday, August 28, the Waikato/Bay of Plenty Cancer Society is asking the community to dig deep, please.

S

ince it was introduced as a nationwide event in 1991, Daffodil Day has become one of New Zealand’s most recognisable campaigns, and the Cancer Society’s biggest fundraiser. The annual appeal runs for the month of August and involves thousands of volunteers and many events across the country, culminating in a street collection on the last Friday of August. “Every donation received from our Daffodil Day appeal will stay in the region and continue to help people in our local communities,” said Maria Low, spokesperson for the Cancer Society’s Waikato/ Bay of Plenty division. “The Cancer Society receives no direct government funding, so we rely on the generosity of the community to help us provide our services.” The past few weeks have already been busy with Daffodil Day activity, including the pre-sale of more than 3200 bunches of fresh daffodils to businesses in Waikato, Bay of Plenty and Lakes areas. Various organisations have also registered to hold Daffodil Day fundraising events throughout August.

The Cancer Society’s dynamic fundraising team is working hard to ensure the 25th Daffodil Day is a huge success. From left: Waimarie Taimai, Lauren Payne, Anne Bayley and Catriona Findlay. “It’s great to see so many local businesses, schools and clubs already getting behind Daffodil Day and fundraising for us,” said Maria. “With one in three New Zealanders affected by cancer, this is a cause that’s close to many people’s hearts.” She said volunteers are also vital to the success of Daffodil Day. “We’re extremely grateful to receive the support each year of more than 700 volunteers across Waikato and Bay of Plenty. “Giving your time and skills as a volunteer is a great way to support us. I would encourage people to contact their local Cancer Society office if they are able to help.” To donate this Daffodil Day: Look for the volunteer street collectors on Friday, August 28 Text HOPE to 469

to donate $3 Donate online at www.daffodilday.org.nz All funds raised from Daffodil Day will stay in the Waikato/Bay of Plenty regions and help the Cancer Society to provide supportive care for people with cancer, their carers, whanau and friends, fund cancer research and provide the public with information on ways to reduce the risk of cancer through living a smoke free, sun smart, healthy lifestyle. ANZ is the principal national sponsor of Daffodil Day. The bank drives the cause through promotion, merchandise sales, collections and a variety of staff fundraising activities. The Cancer Society’s partnership with ANZ is the longest running partnership in New Zealand between a charity and a sponsor.


focus on you

WAIKATO BUSINESS NEWS

August/September 2015

Braemar Hospital Sings the Blues Braemar Hospital turns blue in September as part of a nationwide campaign to raise prostate cancer awareness. From September 6-12, the hospital will be decorated with blue flowers and ribbons; staff will wear blue bows and t-shirts and paint their faces blue to raise awareness of the disease which kills around 600 New Zealand men annually. Blues music will play at the hospital during the week.

A

brochure that highlights the advantages of early detection will be made available to all patients and their visitors. Braemar Hospital urologist Glen Devcich says “like most New Zealanders, we are concerned about the incidents of prostate cancer and want to do whatever we can to raise awareness of the disease. “With prostate cancer it’s often too late when the symptoms become evident – that’s why it’s vital to take action and talk to your doctor about the disease now. We hope that by playing our part in this campaign, more men will be proactive in protecting their health.” Prostate cancer is the most common cancer in New Zealand men. Men who develop prostate cancer are mostly over the age of 65. It rarely

occurs in men younger than 50. It is estimated at least half the deaths from prostate cancer could have been prevented if cancer had been diagnosed and treated early enough. Braemar Hospital urologist John Leyland welcomes the awareness campaign. He says “there is a great deal of worrying being done by men who need not be concerned. “There are many misconceptions about prostate disease in general and prostate cancer in particular. “Up-to-date information will go a long way towards correcting these misconceptions. I would encourage men over 50 to have an annual check for prostate cancer.” Hamilton Urology 41 Pembroke St, Hamilton Lake, Hamilton 3204 07 834 3528

Glen Devcich

John Leyland

Braemar Hospital Your Choice for Excellence Proud supporters of Blue September

Braemar Hospital is one of the largest private surgical hospitals on a single site in New Zealand. We have an outstanding team of specialists who provide cancer surgery, care and treatment in the most modern, private and caring of environments.

24 Ohaupo Road, Hamilton Phone 07 843 1899 | Fax 07 834 3944 BRA0251

Excellence means Braemar

www.braemarhospital.co.nz

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focus on you

WAIKATO BUSINESS NEWS August/September 2015

Round the Bridges is back this November More than 5000 runners and walkers of all ages take part in Hamilton’s famous Round the Bridges fun run.

T

he unique experience includes favourite elements that make the event such a fantastic experience including; medals for every participant, awesome musical entertainment oncourse and great spot prizes up for grabs. Athletes, first-timers and kids all take part in this historic fun run. Don’t miss out! Everyone’s doing it on Sunday November 15. Round the Bridges Business Challenge What better discussion to have around the water cooler than about how you and your colleagues fared at Round the Bridges? The Business Challenge offers a chance for workmates and families to come together by entering a team that represents the workplace. The fastest four team members’ finish times will be combined and measured against every other business team. The team with the lowest combined finish time will take home the coveted Business Challenge Trophy (as well as the bragging rights of being the swiftest business in Hamilton). As a bonus, getting involved offers great exposure for your workplace, an opportunity to socialise with friends and colleagues and a great incentive to get out of the office to do something active. Last year more than 100

business teams took part. Let’s see if we can better that in 2015. To enter a team into the Business Challenge, visit www. roundthebridges.co.nz/entryinfo/businesses In 2014 Opus International took out first place, with previous winners Beca relegated to second and New World Rototuna third. Who will take the crown in 2015? Fundraising First This year Round the Bridges is launching a brand new fundraising programme with ambitions to make it the largest one day fundraising event in Waikato. The event aims to raise a whopping $75,000 for charity and organisers are inviting businesses and community members to be part of the experience. U Leisure event manager Amanda Till says it’s an opportunity not to be missed. “It’s a big fundraising goal for the first year but with the help of the community we know we can achieve it. “It’s a wonderful addition to an event that attracts people from across the district. “Not only can you get the most out of running or walking the event, but it’s an opportunity to do something that will have a positive impact on other New Zealanders that need support,” Amanda says. If your business is keen

to be involved in fundraising for awesome New Zealand charities such as Youthline Mental Health Foundation and Waikato/ BOP Cancer Society, check out www.roundthebridges.co.nz/fundraising For more information visit: www.roundthebridges.co.nz and to keep up to date visit: www.facebook.com/roundthebridges

Reach training goals at Caveman Fitness Reece Hepi is the ultimate modern day version of Captain Caveman. The buff trainer has excelled in a number of sports over the years, but his passion

CAVEMAN FITNESS PERSONAL TRAINER

• CAVEMAN FITNESS CAN HELP • -

Find your fitness / Set personal goals Deliver results Educate you, to achieve a better lifestyle Provide a nutritional guidance plan

Personal one on one session ranging from weight lose or weight gain to athletic performance. Caveman fitness also provides 8 HIIT session a week with 5 classes in the am and 3 in the pm in a safe responsible facility.

• CONTACTS • 79 Killarney Rd, Frankton, Hamilton +64 0210482192 • info@cavemanfitness.co.nz www.cavemanfitness.co.nz • www.facebook.com/cavemanfitnesshamilton

is training people and helping them achieve their goals. The 28-year-old is the mind behind Caveman Fitness in Frankton, Hamilton, where he specialises in Hamilton Crossfit and HIIT classes. He works with a variety of clients, from those wanting to achieve a healthier lifestyle, to competitive athletes and boxers. The business came about through a need for a venue for his own training and grew from word of mouth and demand for his expertise. “A mate and I were doing amateur MMA fights and we were keen to train,” says Reece. “We started in a mate’s garage and trained there for a couple of months. Friends started to become interested and wanted to join us. “Because of my fitness studies and background, I was able to guide these guys through the exercises. “ Caveman Fitness was the result, with Reece keen to expand and include a first rate weight room as well as a martial arts focus. Reece has a strong sporting background and through high school was into football

and volleyball. He started noncompetitive Thai boxing at 18 years old and has taken an interest in Grappling/Brazilian Jiu Jitsu since he was 20. “I have had one amateur MMA Fight and entered a number of Grappling competitions,” he said. Reece has qualified with Certificate in Fitness Levels 3 and 4. When he was 17 he had a crack at the Army but missed enlistment so went on to study fitness at Bay of Plenty Polytechnic. An urge to keep fit and healthy as well as learning correct training techniques drew him into the fitness sector. “While I was never super athletic and wasn’t in tremendous shape growing up, as time passed my passion for health and exercise grew and I began to consider it as a career option,” said Reece. “Once my studies were over I realised how easy fitness can be and how simple exercises can have a positive impact on a person’s health and wellbeing. “And watching people attain levels of fitness they’d once thought impossible is very satisfying. “It’s most rewarding and humbling for a trainer when assist-

ing clients/friends to achieve their physical goals and become greater versions of themselves,” said Reece. “But there are three common mistakes people make when training. “First comes ‘too much too soon,’ he said. “People are so motivated to achieve their goals that they blow themselves out before their bodies have adapted to their training regime so they give up. This is not always the case but it happens far too often. “Mistake number two comes down to poor nutritional choices. Not eating enough good quality food to refuel your body when training. Getting the right amount of nutrition for your exercise routine is important. “The third error I see is people not seeking proper help. Always speak to your trainer to get clarification. If you are new to a gym, allow yourself enough time to ask all relevant questions about the equipment and how to use it correctly. “This way you will get the maximum benefit from your fitness trainer,” said Reece.

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focus on you

WAIKATO BUSINESS NEWS

Orthotics can help with your quality of life Orthotics involves several areas of support for the body including skeletal alignment, assessment of gait, fitting of calipers, sports bracing, and advice on footwear for people who suffer from illnesses such as diabetes or rheumatoid arthritis. How can we help you? Well, if you or someone else is recovering from an injury then compression garments can help with swelling or perhaps a supportive brace would be of benefit. If you are standing on a hard surface for the majority of the day perhaps safety boots with extra width and cushion insoles may be the answer to those sore

and tired feet or legs at the end of the day. Colin and Janeen at Orthotic House are passionate about helping clients improve their quality of life by providing a large range of footwear, insoles and orthoses to help them live an active life without debilitating pain. As a NZOPABC accredited member Colin has more than 40 years experience and by using

his expertise can help you with his recommendations for bracing or footwear. By taking the time to listen to what your concerns are he will be able to advise you in your bracing or footwear requirements. Use his expertise to get it right first time. Janeen is a registered provider with the Ministry of Health, and specialises in mastectomy products, breast prostheses and bras. In the privacy of her consulting room you will be able to select from a large range of products If you are needing assistance, please, just telephone or drop in and see them, the staff are super friendly and can offer great advice.

August/September 2015

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SPECIALIST SPORT BRACING FOR PREVENTION AND REHABILITATION From simple to sophisticated high technology sports bracing. Colin has more than 40 years of experience in fitting you with the most appropriate footwear for your requirements. Use his expertise to save yourself time and money by getting it right first time.

56 Pembroke St, Hamilton (look for the lime green letter box and parking at the back of the building)

Telephone: (07) 838 0606 or check out our website: www.orthotichouse.co.nz

Orthotic House in Pembroke Street

hear me

(07) 959 2063 www.hearme.co.nz

THE Hearing Specialists

Our main aim is to make better quality hearing aids affordable. hear me is a company dedicated to providing top quality hearing aids at the best prices. It was founded by an Ear, Nose and Throat Surgeon and a Senior Audiologist.

HEARING AIDS up to $ 2 0 0 0 O F F per pair TOP MODEL HEARING AIDS

We have highly experienced Clinicians who ensure the correct fitting of hearing aids. This is absolutely vital for the best results. Knowledgeable clinicians can also advise to help you get Government Financial Assistance including ACC, Accessable and WINZ. Specialist Hearing Services Ltd – hear me is INDEPENDENTLY (NZ) owned. We are not limited to any particular brand of hearing aid Experienced clinicians give honest, unbiased advice and carefully explain hearing solutions for your individual hearing loss When comparing prices of hearing aids, it is important that you compare the similar technology, we will help you understand this. FREE consultation and no obligation quotes.

BEST PRICE: Our mission is to make quality hearing aids affordable. We have the

best prices in the industry. This is continually checked and we guarantee to beat any written quote.

BEST OUTCOME: hear me has fully established, ACC accredited Hearing Clinics, with knowledgeable clinicians and the most up to date technology. We can optimise any make or model of hearing aid for the best personalised outcome possible.

BEST ADVICE: Highly experienced clinicians take great care to advise the best

hearing solutions for you and the choices are carefully explained. We do not charge for consultations and you get generous time to discuss the various options with your clinician.

BEST AIDS: We only fit the latest, most advanced, digital hearing aids and accessories from reputable, established, NZ based manufacturers. All our models are small, comfortable, virtually invisible and allow you to hear well in all situations.

Advanced digital hearing aids for work INVISIBLE & MULTI MEDIA COMPATIBLE

ACC accredited hearing clinics Honest, unbiased advice Experienced clinicians

INDUSTRIAL TESTING Clinics: Throughout

Auckland &

Waikato

(07) 959 2063 www.hearme.co.nz

Hear Me is INDEPENDENTLY owned and is not limited to any particular brand of hearing aid.


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focus on you

WAIKATO BUSINESS NEWS August/September 2015

HealtH, Performance, Wellbeing...

MASTER ACUPUNCTURE TOM TANG

Body Balance Acupuncture Chinese Herbs Womens Problems Pain Relief ACC Provider

Acupuncturist, Doctor Tom Yang prepares to work with a patient.

Sports Injuries Facial Rejuvenation Weight Loss Stress Anxiety Stop Smoking

FitnessJournal

fR EE

WAIKATO EDITION VOLuME 2: ISSuE 7 JuLY 2015

07 838 0866 | 027 838 0866 hongdi217@163.com www.johnyuanacupuncture.co.nz

hEALTh | PERfOR MANCE | WELLbEI NG

Pathway to PoDium

Meet Waikato's future champions

Master acupuncturist opens new Clinic in North Victoria Street A traditional acupuncture clinic has opened its doors at the north end of Hamilton’s main street. You’ll see the sign Master Acupuncture, Tom Tang at 750 Victoria Street. Doctor Tom Tang specialises in relieving pain and sports injury recovery, all kinds of allergic symptoms such as hay fever. The treatment of herpes zoster is also his special suit. He also has rich experience in the treatment of infertility. A sound knowledge of Chinese herbs is a rare skill on offer in Hamilton. Doctor Tang’s skill as an acupuncturist also assists with body balance, women’s problems, facial rejuvenation. This alternative medicine has been practiced throughout China and Asia for thousands of years and has become increasingly popular in this country. Doctor Tang trained for some years in a south China university gaining a Masters Degree then spent a further nine years in a large hospital before his shift to New Zealand.

Page 28

Page 6

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SKINS LEGGINGS, RED SEAL

WINTER WELLNESS PACK

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Taking you from pain to performan ce

“We also offer holistic Chinese Medicine and herbal formula composed of 100 percent natural ingredients.”

Spinal Injuries / Sport

Injuries / Chronic Pain

AdvAnce Physio therAPy 711 victoria street, hamilton

Tom Tang Acupuncture is a member of the NZ Register of Acupuncturists (NZRA) and is a recognised provider of ACC treatment. The new 750 Victoria Street Clinic treats all ages from babies to the elderly in a most professional environment.

/ Myofasical Release /

Oov Core Stability / Function

AdvAnce Physio therAPy @ Flex Fitness 62 church road, te rapa, hamilton

al Movement Training

Phone 07 834 9901 www.advancephysio.co. nz

...We’ve got you sorted

It is open from 9am to 6pm, Monday to Saturday. For an appointment Phone: 07 838 0866 Mobile 027 838 0866

P 07 838 1333 • email info@fitnessjournal.co.nz •

Offering unparalleled care and expertise

Hamilton Radiology is the Waikato’s largest private medical imaging facility. With the latest medical imaging equipment and a highly trained, experienced team of technical staff and 13 local radiologists, we offer an unparalleled standard of care and expertise. Now offering digital mammography, lower dose clearer images. Appointments are essential for Ultrasound and CT: Please phone our freephone 0800 426 723 No appointments needed for plain x-ray films, all referrals accepted.

anglesea imaging Centre, gate 2, 11 thackery St, Hamilton 11039

Do you have it?

AND GAL ChALLENGy E

Hamilton Radiology

Hamilton Radiology.co.nz

fOOD fEAR

MuDDy GOOD fuN LOADED TOuGh Gu

reflexology. Based on the concept that the human body has a vital energy or qi, traditional Chinese healing practises are dedicated to achieving wellness and promoting overall health. To achieve this there must be harmony in all opposite elements…yin and yang… treating the human body as a whole. “Acupuncture is a method of encouraging the body to promote natural healing and improve function,” said Doctor Tang.

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He has also honed his skills as a Chinese herbalist and therapy in massage and

Page 12

www.fitnessjournal.co.nz

/fitnessjournalwaikato


WAIKATO BUSINESS NEWS

August/September 2015

45

Personal posts, professional problems … how dangerous can that Facebook ‘like’ button be? How dangerous can the harmless little Facebook “like” button be? It’s only a virtual thumbs up!

W

ell, employees are learning more and more that this virtual thumbs up can lead to an all too real thumbs down from their employers in the form of a dismissal. Social media can cause a range of problems in the workplace when employees: • post comments about their colleagues or employer; • use social media during work hours; or • have “unprofessional actions” posted (knowingly or unknowingly) to social media. In Adams v Wellington Free Ambulance Service Inc. Ms Adams was justifiably dismissed for abusive comments to a co-worker followed up by abuse through Facebook after work. Ms Adams argued that the Facebook exchange occurred outside of work and therefore was of no concern to the employer. The Authority found employers are entitled, and often obliged, to investigate problems between co-workers even if the problem occurs outside of work and especially if the problem arises in the workplace. Therefore the employer was justified in relying on the Facebook messages. In Dickinson v Chief

Executive Ministry of Social Development and Hohaia v New Zealand Post Limited employees were justifiably dismissed due to a break down in the trust and confidence the employer held in them as a result of social media activity. Dickinson posted derogatory remarks about public servants and described herself as a “very expensive paperweight” and “highly competent in the art of time wastage, blame shifting and stationary [sic] theft”. Hohaia operated a publically accessible Facebook

Employment Law >

by sam hood

Sam Hood is a partner in NWM court and disputes/employment team Email: sam.hood@nwm.co.nz page that brought New Zealand Post into disrepute and damaged the reputation of the business. Employees can sometimes be victims of social media themselves in a way which is damaging to the employer – and potentially lead to a dismissal. Everyone saw videos or read reports of the amorous couple at a Christchurch

insurance broker who inadvertently had their extramarital affair broadcast to the world. Employees’ online activities can be taken into account in disciplinary action, even if the activities occurred outside of work. Employees would do well to remember grandma’s advice that “if you haven’t got anything nice to say, don’t say

anything at all” – or to put it in the modern employment context “if you wouldn’t say it in front of your boss, don’t publish it to the world in a status update!” These social media issues can also have a serious effect on an employer’s reputation with its customers and the wider public. To avoid this we recommend searching potential

employees’ social media profiles as part of the recruitment process to ensure you are not taking on an unnecessary risk. Every workplace should have a robust social media policy in place. You may also want to consider restricting employees from linking their Facebook profiles to their employment to help them keep their professional and private lives separate. If you would like more information about this and other employment law topics … Norris Ward McKinnon is holding a series of free briefcase seminars to keep you updated. Please email natalie.mckelvey@nwm.co.nz for more information if you are interested.

Money flows from new scheme Nearly 50 community groups have already received cash support from WEL Energy Trust’s new Quick Response Grants scheme. In March this year, the Trust announced it has set aside $400,000 over 12 months for a new programme to support grass-roots community projects. Up to $5000 at a time is available and usually only one grant can be received each year. To date, 67 applications have been made with most successful applicants receiving funding within three weeks of applying. The Trust has anticipated more than 100 applications in its first year with two funding rounds

remaining. WEL Energy Trust chair Mark Ingle said he was pleased at the early uptake from groups that were often poorly resourced but did very good work in the community. The Quick Response Grants scheme responded to funding applications within a short timeframe so WEL Trust could provide support “when groups need it most”, he said. “The scheme is not designed for large capital projects or major operational grants. That kind of support is considered via our larger community support grants.” More than $120,000 has already

been distributed via Quick Response Grants to groups ranging from social service organisations to cultural associations and sports groups. * WEL Energy Trust holds five Quick Response Grant allocations each year. The next round opens on October 1. Forms must be completed online at www.welenergytrust.co.nz. In total, WEL Trust plans to distribute $2.65 million to the community in the 2015-16 year. The Trust will also continue to support WEL Networks in providing discounts to its customers via electricity bills.

WEL Energy Trust chair Mark Ingle

. . . S D R LANDLO

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Tax challenges of the digital economy New Zealand retailers supplying digital services or goods to local consumers must charge GST - and an offshore supplier does not.

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his disadvantage is hurting New Zealand businesses that are already facing disruptive technologies and increasing competitive challenges from the digital economy. Currently, foreign goods such as clothes and homeware bought online are GST-free if the value is under $400. The New Zealand Government is considering reducing this threshold to $20 or may even go as low as $0. Similarly, they are looking to charge GST on imported digital services such as movie downloads, games and e-books which, for the moment, enjoy GST-free status. This issue hit headlines recently when Netflix refused to charge GST on its New Zealand online TV service when it launched in March this year. This gives Netflix a 15 percent cost-advantage over its competitors Lightbox and Neon. Lightbox, said this was: “Yet another example of the lack of a level-playing field in this rapidly changing digital world.” Retail New Zealand would also welcome a change to the GST rules as local retailers are struggling to compete with foreign websites, and this tax structure further discourages New Zealanders to buy local. Retail New Zealand estimates that the current $400 threshold is costing the Government between $200 million and $300 million in lost revenue. They acknowledge that

Taxation and the law >

Grant Neagle is a director in the Tax Team at PwC. Email: grant.t.neagle@nz.pwc.com

imposing a GST levy on imports may not significantly change personal shopping behaviour, but it would create a fairer tax treatment for New Zealand online retailers. A key barrier for our Government to overcome is the high administrative costs in collecting the GST from online sellers. At present, for New Zealand to be able to charge GST on imported digital goods, an overseas supplier would have to register for GST and then pay this on the consumer’s behalf. For transactions under the $400 threshold, and for small digital services, this was originally deemed too administratively onerous to provide a net benefit. Further complicated by the payment intermediaries used such as Paypal or overseas bank accounts, the Government is exploring a number of options such as establishing a single GST registration scheme for Australia and New Zealand and getting credit card companies to collect GST on digital services and products to avoid disrupting the seamless transactions we enjoy on domestic goods. There are challenges to over-

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come with both of these initiatives, yet change is inevitable. The OECD has identified taxing the digital economy as a high priority in the Base Erosion and Profit Shifting project released in March this year which pledges to develop an effective cross-border GST collection model for its member states. Some countries have already developed their own digital tax and across the ditch, Australia has taken measures to combat the GST asymmetry on both digital and online tangible goods. Earlier this year, Australia indicated it will change the law so that the GST treatment of digital services provided to Australian consumers is the same for both Australian and foreign suppliers. Recently, Australia has added to this by proposing to tax goods that are ordered online as well. Currently, the threshold on imported goods allows Australians to buy goods online from overseas for up to $A1000 without being charged GST and the changes could see this lowered to as little as $A20. South Africa has already implemented a GST requirement on foreign digital imports since June 2015 and has reportedly experienced cooperation from large multinationals. Many commentators are optimistic that we will see similar changes to New Zealand legislation soon with Prime Minister John Key indicating that if Australia can tax the digital economy then it makes sense to follow its lead. However, he said the challenge would be to make the tax system work, “the balancing act for us is always between the Government trying to have a level playing field and not creating a massive inconvenience for the consumer.” He has also cited the difficulty in registering small foreign suppliers as a significant challenge to overcome. There is little doubt that our Government is considering its options for a new GST

on digital imports, and now on imported goods. The only questions that remain are - how will it be done, and how soon will it be implemented. The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice. Publisher

Alan Neben Ph: (07) 838 1333 Mob: 021 733 536 Email: alan@wbn.co.nz Sales director Deidre Morris Ph: (07) 838 1333 Mob: 027 228 8442 Email: deidre@wbn.co.nz

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