Waikato Business News Apr/May 2015 by Waikato Business News

Business News www.wbn.co.nz

April/May 2015 Volume 23: issue 4

Water management decisions ‘critical’

INSIDE

One of the region’s best-known directors is urging Waikato’s elected officials to give the management of water its “proper place” against the economic agenda.

EL Networks chair Margaret Devlin has a strong interest in water management, having been a director of Metrowater, chairman of Water UK, a director of Pipeway and managing director of South East Water in the UK. It’s that background and her passion for the region that’s driving her strong interest in the release next month of a report she says will be “pivotal” to the region’s economic success. The report has been commissioned by Waipa District Council, Waikato District Council and Hamilton City Council. It follows an independent recommendation that they investigate establishing a council-controlled organisation (CCO) to jointly manage their water and stormwater infrastructure. There was no recommendation to establish a private water company. Privatising council-delivered water services is against the law in New Zealand. The keenly awaited report from independent consultants Cranleigh will be released next month and will look at three options: boosting shared services between all three councils; retaining the status quo with each council continuing to run its own operations; and forming a ratepayer-owned CCO to run water services on

behalf of all three. Margaret will not be drawn on predictions and nor has she seen the report. But she is urging local politicians to “put aside the emotion and the rhetoric around water, forget patch protection, look at the facts and ask themselves, ‘what is the right thing to do for the region’?” “If you look where Waikato is going in terms of growth, water is a huge part of that. If there are potential savings to be made by managing water infrastructure differently and better, in whatever model that might be, then local politicians have an obligation to consider that. It’s about unlocking economic potential. If we can make savings by doing something differently, and doing it better, then we should take those savings and invest them back into our community where they belong.” Margaret says neither politicians nor the wider community should be frightened of making significant change if that’s what’s required. “Water infrastructure is a long-term asset - 30 to 40 years - and it’s critical to our economy and therefore to our community. It’s not the ownership of water assets that is important – under existing legislation those assets will continue to remain in public ownership. What is key is how those assets are managed and governed on behalf of all of us.”

Margaret Devlin We must all “get real” about the true cost of water and accept while it is an economic enabler, it’s a finite resource that needs careful management, she said. She applauded the three councils for being open to considering

different options. “It’s always easy to just stick with the ‘status’ quo’ and I’ll be very interested to see if that’s what will be recommended because the costs to all of us, and to the wider economy, are significant,” she said. “Across those three councils there are proposals to spend $764 million in the next 10 years on water infrastructure. Councils are already managing assets worth $1.4 billion. It’s the ratepayers who own those assets and ratepayers who pick up the ongoing costs; it’s just that those costs are often hidden in a general rate,” she said. “It could be argued the current model is not working par-

ticularly well and I hope the report provides clarity on that and makes some clear recommendations. I want to know that those assets are being managed and governed in the best way possible and that all possible savings and efficiencies are being made.” Nationally, there is a call for a more “sophisticated” approach to infrastructure management, she said. The government’s National Infrastructure Plan had raised a number of concerns around water and the way it was managed. The Plan had assessed water infrastructure as the lowest ranking of all New Zealand’s infrastruc-

Swiss Army knife of business Page 3

Buoyancy at Innovation Park – Page 11

Continued on page 3

Safe travels for great leader

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Rave Build runner-up a winner Page 37

Mike Pohio with wife Karen By Mike Blake A large group of Tainui and civic leaders joined to say farewell to Tainui Group Holdings CEO Mike Pohio recently at the appropriately named Novotel Tainui Hotel, in Hamilton. Some moving words and many of encouragement from elder statesman Koro Wetere set the stage for much praise for this relatively young man who has led and grown the tribal

bastion of Tainui Group Holdings through some of its most important growth years. While Mike suggested on the night that he had no definite direction for the future, except to say whatever he did it would be in a governance role, he was pretty clear that he and wife Karen would soon be tripping off for three months R&R around the world. Waikato Business News wishes them all the very best and safe travelling.

Building Act changes not the average DIY Page 39

WAIKATO BUSINESS NEWS

April/May 2015

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n exciting buying trip is underway for our intrepid travellers, Diamond broker of note, Michael Platje and his daughter Alicia. But it is still not too late to order your diamond for Michael to source on his travels with a quick email to Michael@preciousmetals. co.nz While the pair is hopping from here to Sydney to Johannesburg and on to the mines at Gaborone, they are in touch through the above email address. Three days at the world’s richest diamond mines at Gaborone in South Africa will be spent, firstly on day one with a visit to the mine; day two will have Michael and Alicia watching the processes involved in sorting the commercial and industrial quality diamonds. On the third day they will enjoy a visit to the cutting floor where the rough diamonds, commercial grade are sorted for jewellery and the industrial quality for tools and general cutting equipment. “The commercial grade diamonds are sorted and computer-examined for shape and size,” said Michael. “The process allows for minimum wastage and best return on the stones gathered.” A client recently told Michael his prices for diamonds were the fairest they had experienced in some years of buying from diamond houses around the world. “The buyer was quite

Alicia Platje with polished and uncut diamonds bewildered but understood when told that a quality diamond was a quality diamond whether it was bought at Tiffany’s in New York or Centre Place in down town Hamilton, New Zealand,” said Michael. There is a demand for coloured diamonds these days as people come to realise that all diamonds are not white. Michael and Alicia will be

in the best places to lay their hands on diamonds of quality, firstly at the mines in Gaborone then later when they visit Antwerp, the diamond capital of the world. If you have thought of investing in a legacy diamond for the family, an exquisite heirloom diamond or one for an engagement ring, now is the either Michael Platje on his email address.

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WAIKATO BUSINESS NEWS

April/May 2015

Intellectual Property – the Swiss army knife of business tools The traditional argument about Intellectual Property has always been whether it is a sword or a shield – a sword with which to suppress competition, or a shield to protect a brand or idea from thieving, unimaginative competitors. By Ceri Wells Partner at James&Wells

ortunately over the last 10 or 15 years, New Zealand businesses have come to appreciate that it’s not just one or the other – IP can also be used as a lever. Even though regrettably few seem to actually use it, they at least understand that through ownership and control of their IP they can sell or license it to others in fields of activity they’re not involved in, or derive revenue from their IP in territories they can’t reach on their own. I’d always appreciated that IP was an intangible asset. That it could be transferred from person to person, and from country to country, with a simple flourish of the pen at the bottom of a deed of assignment. Of course its value is also highly subjective, and IP is incredibly difficult to value. Methods of defining and valuing Intellectual Property are more numerous and diverse than excuses for the Auckland Blues’

poor performance in recent years. Before it is commercialised, a patent could be worth millions of dollars or one cent, depending on who’s looking at it, who wants it, or how it is valued. That’s why IP hits every serious business and tax strategist’s sweet spot - something I realised when I began working with Auckland-based international tax planner and strategist, Thomas Carden of US Global Tax in developing capital raising strategies for Kiwi entrepreneurs. IP is so useful because it is an asset that is difficult to value, can be transferred from jurisdiction to jurisdiction in an instant, and there is no real Government control over its movement. Take the Rolling Stones, for example. In the late 1960s they were a global phenomenon, and although they were working hard they had little money to show for it. That all changed when a tax strategist transferred the copyright in the band’s music from Britain (where The Stones were

James & Wells Partner, Ceri Wells paying tax at a rate of 98 percent) to a company owned by the band in The Netherlands. The Stones went on to become known as the “Billion Pound Band”. However, you don’t have to be a rock star to take advantage of IP in this way. Increased access to the global market for New Zealand businesses means we can design a product in New Zealand, have it manufactured in China and sold in the United States. This provides opportunities for the tax strategist to maximise the financial returns from the IP. The IP in the product can be assigned to an entity in a jurisdiction where the tax rates are low or where incentives are available for revenue derived from exports or from patents. For a New Zealand business wanting to manufacture or market a product in North America, there can be significant advantages to incorporating in a US

state, assigning the US IP to that entity and running the US operation from there. Tax rates vary from state to state, and some states even offer tax credits, enabling 100 percent recovery of the cost of R&D in a product even if the R&D occurred elsewhere before being assigned to the US corporate entity. Kiwi companies looking for foreign investment can be guilty of trying to sell a dream, the New Zealand image, rather than focusing the deal on the IP, investing in a New Zealand technology or business, and the other opportunities such an investment in IP brings with it. For example, foreign entrepreneurs (particularly those based in China) could be attracted to a New Zealand technology investment if it was packaged in a way that emphasised that: Investment in technology is an investment encouraged by the Chinese government; The value of the IP is whatever can be plausibly justified, so large amounts of money can be moved; Part of the deal structure could involve a jurisdiction like Hong Kong where tax rates for companies licensing IP is only 4.75 percent, thereby offering excellent returns; and the deal could involve investment in a New Zealand business which might entitle the investor to NZ residency. Given the role IP plays in such an investment proposal, it is not surprising that IP has become

a preferred tool for capital raising and business strategists wanting to generate maximum financial returns through tax efficient structures for their clients. These strategies further illustrate the importance and versatility of IP as a business tool. Why would you go into business without it?

James & Wells Partner, Ceri Wells, has been involved in patent drafting, litigation, trade mark ownership, unfair competition and copyright matters for 30 years. He’s passionate about making sure business get the best possible banges for their innovative buck. www.jaws.co.nz

Water management From page 1 ture sectors based on measures including resilience, accountability, performance and regulation. “There is plenty of evidence that there are opportunities to do things better and in a different way, but we would need scale to do that,” Margaret said. “The long-terms plans from each council show big challenges in terms of what’s affordable for the community. There are already issues with compliance against environment regulations and drinking water standards. If there’s a better way to do it, I would expect the report to make that very clear.” Margaret acknowledges water is an emotive issue and said there is “misguided notion” that any change would mean higher prices for consumers. “That is simply not necessarily the case.”

She noted Auckland’s ratepayer-owned water company, Watercare, had delivered $100 million per year in savings since it was formed. “They’ve done that as well as make major investment in water infrastructure in areas where the community simply could not afford to do it. And they are held to account across a whole range of requirements including their performance on the environment, water quality and cost to consumers,” she said. Margaret says when the report is released next month, she is hoping local government politicians will “simply ask themselves, “long-term, what is the right thing to do”? “If we can generate savings by doing something differently, it needs to be given serious consideration. “Those savings should then go back into the community and it will be the wider Waikato economy that benefits.”

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WAIKATO BUSINESS NEWS

April/May 2015

Kiwi companies underestimating risk of cyber attacks says industry expert New Zealand companies are failing to realise the need to insure against cyber attacks, despite a growing number of incidents, according to a top commercial insurance expert.

iwi SMEs have been slow to include cyber insurance in their business protection plans, but are also more likely to be at risk due to a lack of IT support and the increasing frequency of attacks, says Apex Insurance special risks team account director, Jonathon Gillham.

“Only around one in every 300 (0.3%) businesses in New Zealand are estimated to have cyber insurance,” says Jonathon. “The majority of those that do have protection are large companies or companies that operate in the software industry who are very aware of the dangers.” However, there is a real risk

for any company that holds an electronic database with client information or operates an email system. “A database could be hacked and private information can be accessed such as credit card details of all the customers,” explains Jonathon. “In terms of emails, a virus could be spread from a com-

pany’s email system, and that company could be liable for the damage that does to others’ systems.” While large companies usually have IT services on hand to ensure virus protection software is up-to-date and cyber security is as tight as possible, SMEs often don’t spend money on cyber defences or have specialist support on call which puts them at greater risk. There are two main types of cyber insurance available in New Zealand: the first for business interruption, which will cover lost revenue for the days when a company is unable to trade, and the cost of IT specialists needed to fix problems caused if a cyber attack occurs. The second is liability cover, which protects a company in the event that a hacker obtains personal data such as credit card information, and the company then has to cover clients’ costs for replacements.

“Obviously some businesses have much more to lose in this regard than others. For example, if a patent attorney was to be hacked, the losses for intellectual property stolen could be in the millions.” While cyber insurance is fairly new in New Zealand, there have already been some substantial claims made. “There have been a handful of claims in the hundreds of thousands of dollars range,” Jonathon says. “It’s not on the scale of the US, where there have been some claims in the tens of millions of dollars, but it is happening.” “People assume we aren’t a prime target here, but one local digital advertising company we are aware of is attacked once a week by hackers they have traced to Korea,” he explains. “All they can do is keep upgrading their security to try and stop them getting in.” The amount of insurance cover Kiwi companies need

depends on their level of risk, Jonathon says. “For a panelbeater operating a private database and email, the minimum amount of $250,000 cover is probably adequate.” “However, for a company that operates entirely on a cloud system and that has revenue of $100million or more, that cover is going to have to be substantially higher. We know of a handful of companies who buy a cyber insurance policy with a $10million limit.” Three major providers underwrite cyber insurance in New Zealand - Delta Insurance, AIG and Dual - and Jonathon says it’s becoming more common for it to be included as part of a management liability package for businesses. “It may take the cost of one of these packages from $1000 to $1200 a year for a small company, but that’s not much in the scheme of how much one of these incidents could end up costing.”

Josie’s garden party for Hospice raises $1500

Our photo shows, holding the cheque for $1500: From left; Monique Webb, fundraising and event co-ordinator for Hospice Waikato; action lady Josie Heritage, and Bonny Munro, respected volunteer for Hospice Waikato. By Mike Blake If you have never attended a proper cream tea garden party, then next time the cheery Josie Heritage puts one on…make sure you’re there…it is for Hospice Waikato after all. In the well manicured Heritage garden, Josie and her many helpers made sure those attending her most recent event,

which raised a few cents short of $1500, had a marvellous time with a background of classical music from Russell Sallis on guitar and friend Alastair on keyboard while sipping their tea and enjoying a sumptuous spread of scones with the traditional jam and clotted cream. As well as scones, cakes were also an important part of the fundraising tea party.

After touching base with key caterers and cafes around the city, Josie was quick to praise the efforts of those who came to her aid, including Muffin Break, Botanix Café at Palmers, The French Tart Café, Mavis & Co, La Rosa in Beerescourt and Rocket Café, Hamilton East. Two other friends, Kathy Hall and Miriam Fisher donated cakes.

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WAIKATO BUSINESS NEWS

April/May 2015

We’re getting closer every day

Waikato Medical Research Foundation are well on the way to raising $5m for much needed medical research in our Waikato region. Research projects funded by the Foundation have resulted in significant advances in areas such as the “sugar babies” study into improved neo-natal care for hypoglycemic babies, teledermatology enabling remote mole mapping and treating drug overdose patients with Intralipid to prevent death from overdose to name a few. Research grants administered by Waikato Medical Research Foundation consistently attract talented health professionals to the region which in turn enables the Waikato to boast excellent specialist medical services. Please consider how you and your organisation can join with PAN in supporting the world class medical research efforts in your community. It takes commitment by our generation to deliver medical breakthroughs for the next.

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WAIKATO BUSINESS NEWS

April/May 2015

To board or not to board? ger at the cricket… Nothing clears your mind better than preparing for a meeting of your board, where you report on status, progress, achievements and failures. The preparation alone is similar to entering a business excellence competition – it pushes you to clarify for others what you do well; and what you don’t do so well. On a good board we see leaders with complementary experiences – diverse, global and local – from industries where challenges exist and were overcome. I could not imagine a better (and cheaper) way for a company owner/operator to tap into the collective wisdom of men and women who have been there, done that, suffered and won, and acquired knowledge they are ready to pass on. It is relatively easy to find superbly qualified and experienced leaders who are willing to contribute their expertise to ‘give back’ and see others grow – often at little or no

MBA director Dr Colleen Rigby, asked associate professor Dr Jens Mueller MNZM at Corporate & Executive Education at the Waikato Management School about whether boards are necessary for small businesses in NZ.

e have a zillion small businesses in our neighborhoods; most likely you pass more than a hundred on your drive to work. All are full of energetic people who leave the house every morning thinking: “Today I will do something excellent!” Yet, we see many firms wither away as the owner ages, as competition heats up, and as the global players develop innovations we can only dream of in little, remote, quaint New Zealand. Does it have to be that way? Do we have to aspire to nothing more than paying bills, growing our firm a little as the tide of economic success rises and falls, and being much happier with the past than with the uncertain future? The small/mid-size firms that I see as most successful are those that set ambitious goals and relentlessly pursue change for the better. They usually have one element in common: They have leaders who know that success is a team sport. The ‘team’ not only includes staff and their full engagement and willingness to contribute beyond the mere hours worked, but a forum for the leaders,

owner/GM/CEO to exchange ideas with experienced performers they respect and trust. There is no better forum for this frank and generous sharing of knowledge than a company board. Whether your firm has a full legal board of company directors or an advisory board to help out from a distance, leaders in successful entities today depend on knowledge and expertise far beyond their own sector of experience. We all know only a little of what the universe around us knows, and a board is a wonderful platform to make yourself accountable to peers who you can trust

Dr Jens Mueller, MNZM, is an associate professor at Waikato Management School to look out for you. You can’t talk to family and friends, because they are obliged to love and admire you. You can’t

talk to staff about some of your most pressing thoughts for the future, and it usually doesn’t work to hit up a random stran-

cost. The MBA graduates at Waikato Management School, often leaders in their businesses in New Zealand and overseas, are a superb pool from which to select advisors and directors. Most of the faculty, with long histories of top-level corporate performance, are available to help. Go and make this the year of connecting with great people for a superb outcome of your hard work in the business. Dr Jens Mueller, MNZM, is an associate professor at Waikato Management School in Hamilton and teaches MBA customers there and at other prestigious universities globally. With 30+ years of experience as a chair/CEO, director on boards like NZ Chartered Accountants, PHARMAC and other firms, he combines the practical experience to leading global growth with cuttingedge research in the sector. He is always available to chat at m@usainfo.net.

Outstanding month of arrivals drives visitor growth The combination of Chinese New Year and the ICC Cricket World Cup 2015 has resulted in impressive arrivals growth for the month of February, says Tourism New Zealand’s chief executive Kevin Bowler. Arrivals in February 2015 were up 14 percent compared with the same period last year. The data, released recently by Statistics New Zealand, confirms that much of the growth is driven from the higher-value holiday visitor, with holiday

arrivals for the month up 24.2 percent. As a result, total arrivals for the year ending February are up 5.1 percent and holiday arrivals up 7.8 percent pushing New Zealand’s total arrivals above 2.9 million annually of the first time ever. China has seen staggering growth for the month with holiday arrivals up more than 100 percent. “Chinese New Year is a key travel period for this market so it is great to see that reflected in the months

arrivals,” says Kevin. “What is even more encouraging is the increase in holiday stay days, up 30.6 percent for the year ended February, which is a great sign that we are attracting more high quality Chinese visitors.” Growth for the month was further bolstered by the Cricket World Cup which kicked off in February. Tourism New Zealand’s activity around the major sporting event has worked to target the key markets of Australia, India and the UK.

“As a result these markets have seen positive growth for the month with Australia up 1.6 percent, the UK up 1.8 percent and India up an incredible 36 percent. Holiday results are strong out of the Asian markets of Singapore (up 9.2 percent), Japan (up 11.6 percent), Korea (up 12.2 percent) for the year ending February 2015. Tourism New Zealand’s priority emerging markets are performing well year-on-year with total arriv-

als from Brazil up 12.4 percent and Indonesia up 13.3 percent. Year-on-year growth has been further supported by solid holiday arrivals from Western markets with holiday arrivals from the US, UK and Germany up 13.8 percent, 2.6 percent and 11.8 percent respectively. Our largest source market, Australia, has seen steady growth over the summer months with holiday arrivals up 1.4 percent for the year ending February.

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WMRF thankful to have world renowned dermatologist trustee Prof. Amanda Oakley on its grants committee Having leafed through nearly 20 pages of personal notes in her Curriculum Vitae, a meeting with internationally renowned dermatologist Honorary Associate Professor Amanda Oakley MBChB FRACP FNZDS PGDipHeaInf seemed a daunting task. By Mike Blake

or starters, how could the good professor fit 30 minutes into such a heavy schedule just to talk to me, I asked myself. Well she did. And I made certain I was right on time. No point beginning poorly. I was met by a woman, cool, calm and collected…not what I expected from one with so much happening every minute of her life. And with such a demanding professional career she has successfully held a position as a trustee on the grants committee of the Waikato Medical Research Foundation for the past 10 years. Dr Amanda Oakley has been a specialist dermatologist in Hamilton, since 1986. Having been brought up in Surrey, England, she obtained her MBChB at the University of Bristol in 1979 and migrated to New Zealand for postgraduate training. While house surgeon and medical registrar at Waikato Hospital, Amanda passed Part 1 FRACP in 1982. Her advanced training in dermatology was in Auckland, St Stephen’s and Westminster in London and

Durham/Newcastle. She is Honorary Associate Professor at the Waikato Clinical School (University of Auckland Faculty of Medical and Health Sciences), Dermatologist for Waikato District Health Board and is in private dermatological practice at Tristram Clinic and a director of Waikato Skin Research Association. International recognition for her work has rolled in over the years, notably in 2012 when Amanda was honoured with International Honorary membership of the American Academy of Dermatology (rarely given to a non-American). And just last year she was appointed to the International Advisory Board Sree Balaji Medical College, Chennai, India. At the same time being an honorary member of the Indian Teledermatology Society. “I was president of the New Zealand Dermatological Society Incorporated, am a board member of the Australasian Society for Dermatological Research and was president of the Australian and New Zealand Vulvovaginal Society, 2011-2013,” she told me. Having a special interest in educational Health Informatics relating to Dermatology, Amanda was one of the first graduates

of the University of Otago’s Diploma of Health Informatics in 2000. “I set up and ran a videoconference-based teledermatology service for Health Waikato from 1995 to 2003. “This resulted in invitations to speak at international meetings and a number of research publications including the first Textbook of Teledermatology, published by the Royal Society of Medicine Press in 2002. “Video-conference followup clinics for Taranaki District Health Board were held weekly from April 2010 to 2013 and we continue to use the system for weekly multidisciplinary TeleHealth Leadership Group meetings,” she said. Amanda has been trustee of the NZ Telepaediatric Trust, and is a member of New Zealand TeleHealth Leadership Group. “I set up Waikato Teledermatology in 2013 in association with Collegium Telemedicus, a web-based charitable organisation offering telemedicine services worldwide. More than 400 consultations were sought in the first 15 months. We mainly provide advice about inflammatory skin conditions. Waikato Teledermatology is popular with referring GPs as it has improved patient care, costs and unnecessary procedures and referrals to public hospitals. Professor Oakley has been a telemedical consultant for Swinfen Charitable Trust and Medicins sans Frontieres for many years using a similar webbased platform. “Some years ago, we demonstrated the ability to diagnose skin cancers accurately by tel-

edermatoscopy,” said Amanda. “We currently diagnose 1000 patients a year through the Waikato District Health Board’s Virtual Lesion Clinic (VLC), which was established in 2010. One in five patients attending the VLC has a lesion that requires hospital treatment. “The clinic allows us to see more patients at lower cost, offering the right care, from the right specialty if required. Imaging is provided in this region by MoleMap in three locations; Hamilton, Te Kuiti and Thames. Prof Oakley established DermNetNZ at www.dermnetnz. org in 1996 on behalf of the New Zealand Dermatological Society. It is now owned and operated by DermNet New Zealand Trust. “There were 1.7 million visitors in March 2015, looking at about 2000 topics on skin diseases, dermatopathology and treatment. DermNet is the most popular online resource on dermatology for patients and health professionals worldwide. “I remain chief editor and website manager. “I have designed and implemented online dermatology undergraduate and Primary Care Continuing Medical Education courses in Dermatology for the University of Auckland and DermNetNZ. “I have worked with Prof Arroll to produce a Dermatology handbook for students in general practice and a Goodfellow Unit online ‘Red Rash’ resource. “I produce a monthly column for NZ Doctor and I regularly review dermatological papers and health informatics articles including for Dermatology Research

Review. “I am on several advisory and editorial boards. “With colleague Hon Assoc Prof Marius Rademaker, I am co-author of a paediatric dermatology textbook published this year, and I am starting on a commissioned general dermatology handbook based on DermNet NZ. “I have a longstanding and particular interest in early diagnosis of melanoma. “I offer workshops on dermatoscopy for beginners and online courses and quizzes about skin lesions. “I have been a consultant for MoleMap New Zealand since 2003. Professor Oakley has been a keynote speaker at numerous international meetings and recently chaired and spoke on Teledermatology in Vienna. As a Trustee for The Waikato Medical Research Foundation (WMRF) Professor Oakley is passionate about furthering medical and health-related research in the Waikato region and is a proud supporter of the Foundation’s efforts to boost its research fund. The Foundation is a Waikatobased organisation that exists to support, teach and encourage medical and health-related research within the region and to assist in the publication of the results of this research. Its ultimate aim is to improve medical care for Waikato people. The Foundation manages a pool which funds carefully selected research projects from income generated. Since its inception in 1986, the Foundation has funded more than $2.5 million by way of grants that qualify under its rigor-

ous funding criteria. The benefits of the medical and health-related research the Foundation has supported is felt in many fields in the medical profession and over the past 29 years has helped to improve the medical care of people of all ages and from all walks of life throughout the Waikato region and beyond. Over recent years the demand for medical research funding has increased dramatically with the demand far outstripping money the Foundation has had available. Accordingly the Foundation Trustees have taken action to increase the amount available via a major gift fundraising appeal. Over the past months, medical, corporate and regional fundraising teams have been working hard toward a target of lifting the level of funding the Foundation has available from $1.3 Million to $5 million. Thanks to their sterling work the pool now stands at just over $2.5 million. This increase in funding has helped improve the medical care of people of all ages, from all walks of life, throughout Waikato and beyond. The foundation is truly grateful for the effort that is being put in to help it achieve its goal. Fundraising at this level is a time-consuming task and requires special people to help make it a success. The fundraising appeal is chaired by Peter De Luca, senior partner of Tompkins Wake Hamilton and comprises a number of leading local identities. WMRF chairman Dr Noel Karalus wishes to thank all who have been involved and who Continued on page 21

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WAIKATO BUSINESS NEWS

April/May 2015

Reinforcing a legacy at Waikato steel business Efficiency and attention to detail set apart the small team at Hamilton-based Reinforcing Steel Supplies. They may be up against big-scale competitors but directors Sam Sherborne, Duncan Brewster and Russell Steell say their tailored, friendly service has won the business a band of loyal customers throughout the region. The trio took the helm of the business late last year with the sudden passing of its founder Alan Masters. Alan, who started the business in 1999, suf-

fered a major heart attack during a trip-of-a-lifetime to Paris at age 51. “Alan was a great man and our hard work on the business is in part about continuing his legacy. “It hit us all very hard because it was like losing a family member. We had huge respect for him. He had a heart of gold,” Sam said. Continuing Alan’s legacy

as one of New Zealand’s top steel detailers is top of the priority list at Reinforcing Steel Supplies. “He was very well respected by our customers and throughout the industry. We want to carry on in such a manner that Alan’s legacy lives on and it’s something he and his family can be proud of.” The Foreman Road business caters largely to the residential building market, supplying a range of products, from mesh, to reo bar to polythene, support chairs and more. “There are a lot of large competitors doing what we do but we set ourselves apart by working efficiently and processing orders on a very tight timeframe. “Our customers are often surprised and pleased by how quickly we can meet their needs. “With some of the larger companies you could be waiting weeks for an order. Our turnaround is usually just a couple of days,” Sam said. Sam bought into the business as a way to be “hands on” with her career and it helps that co-director Duncan, who operates the workshop, is her stepfather and the truck is run by Russell.

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Sam Sherborne, Duncan Brewster, Ross Walker and Russell Steell “Our workshop runs very efficiently and that’s why we have such a good customer base. We’re a strong, small family business serving our customers with excellence,” Sam said. Reinforcing Steel Supplies

enjoys much repeat business, particularly from residential builders. The trio’s specialist knowledge of all things steel is also a key asset. The goal for the future is to grow the commercial side of the operation.

“It’s time now to take it to the next level by branching out into commercial building and offering our service to all builders.” Reinforcing Steel Supplies is at 28b Foreman Road, behind Fleet Image.

WAIKATO BUSINESS NEWS

April/May 2015

Tech Talk

Microsoft 365”

transforming our world by kriSTy darbyShire CodeBlue Business Analyst Phone: 021 810 949 Email: Kristy.Darbyshire@codeblue.co.nz Another costly Microsoft upgrade or a game changer? Let’s look at Microsoft 365 and help you to discover if 365 is right for your business. Office 365 is a complete office offering in the cloud, Microsoft takes care of all the infrastructure, patching and version upgrades all for a consistent monthly cost. You are able to get everything you need from any browser, even if you don’t have your device with you. An office subscription allows for implementation on up to five devices – so a single subscription means you can load office onto your desktop / laptop plus a tablet, smart phone or other device(s). “Microsoft cloud technologies have enabled us to move forward much quicker than planned and jump to new technology which we couldn’t have afforded before.” Case Study Company x was facing decisions about their IT infrastructure, based on Microsoft Small Business Server

2003, Windows Server 2003, old versions of Microsoft Office and Windows XP machines, was nearing end of life and unable to support Company x’s strategic direction. The employees were limited by slow machines and the challenge of working with different versions of software. There was also mounting fears about the security, resilience and management costs of the environment with ‘end of support’ scheduled for Windows Server 2003 in July 2015. As a charity and donation-funded organisation, they didn’t have the luxury of rolling out a single all-encompassing IT refresh programme. Budget constraints meant that upgrades to the environment had to be taken in small and gradual phases. The Chosen Solution Microsoft partner, CodeBlue, conducted a strategic IT review with a different approach, to reduce cost, maximise resources and still provide the team with the most advanced IT tools available. Fast forward 2 years Company x now operates in the cloud with Office 365 for email and productivity applications, Windows Server 2012 R2 and 2 virtual servers for a SQL Server data-

base and file storage. Everyone has modern Windows 8 computers and CodeBlue provides a comprehensive support service for desktops, devices, network and servers which includes remote maintenance and helpdesk services. For the first time, Company x staff are able to access their information from anywhere with secure, reliable cloud connectivity. Office 365 provides everyone with a generous email service and all the familiar Office applications like Word and Excel, whilst Lync has introduced new ways of keeping in touch and speeding up communication through instant messaging and presence features. “Getting everyone on a reliable platform has been key to improving staff efficiency and morale and being able to work from home has made a big difference.

“It’s very comforting to know we’ll automatically get upgrades that will keep us at the forefront too. “CodeBlue understood that we had quite special requirements and conducted an audit before they were even granted the contract. We trusted them; they delivered, and continue to deliver, on what they promised and more.” See our invitation below for your free attendance to learn more about office 365.

“Microsoft cloud technologies have enabled us to move forward much quicker than planned and jump to new technology which we couldn’t have afforded before.”

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WAIKATO BUSINESS NEWS

April/May 2015

Learning and training solutions that grow outstanding people LearningWorks provides a range of services to its business partners focused on the development and delivery of learning and training solutions. As a subsidiary of the Waikato Institute of Technology (Wintec), the LearningWorks team uses technology, business awareness, sound educational principles and modern design to plan, implement and evaluate a solution that works for learners and organisations. Whether it is upskilling customers through flexible qualification-based and nonqualification-based courses, creating educational resources to support teaching and learning, or providing online platforms that drive success within organisations, LearningWorks ensures its clients and partners are part of the journey from first inception to the end result. “We utilise the latest proven technology, industry knowledge and pedagogy to design, develop and deliver learning and training solutions to meet the strategic goals of our customer base,” said LearningWorks CE Geoff Day. “We have developed strong national and international partnerships and continue to focus on growing New Zealand as an educational provider and reflecting accessible best practice.” LearningWorks is receptive to the needs of its clients and strives to provide innovative learning solutions in a competitive marketplace. “We align with industry to ensure we continue to nurture business awareness within our communities,” said Geoff. “Our continued fostering of partnerships with organisations makes a difference in supporting economic growth nationally and internationally.” LearningWorks is a hub of innovative thinkers forming an experienced team dedicated to exploring new ideas, pushing boundaries and improving the way its clients learn.

The team at LearningWorks have been dedicated to providing exceptional learning and training solutions for local businesses and continue to be an innovative force in the education sector.

The LearningWorks team Overview of each department Training The LearningWorks Training Team provides flexible training programmes that work for employers and learners. As a Category One Private Training Establishment (PTE), LearningWorks provides qualification and non-qualification specific training including Business Management, Adult Education and Project Management. “The team also provides Continuous Professional Development (CPD) and supports the delivery of Wintec Short Courses across a range of industries,” said team manager, Donna Cunniffe. “We provide the best solutions, training people with flexible programmes that work for any business and organisation,” she said. “Creating training programmes that are engaging

and add real value to the professional development of our learners is always at the forefront of what we do.”

tions, Learning Management Systems, plug-ins and User Experience (UX) designed site themes.”

Online The LearningWorks Online Team is dedicated to finding the best online solution that transforms the user experience to learning. “We provide learning platforms through Learning Management Systems (LMS), applications (Apps), web development, and hosting and support,” said team manager, Matt Smith. “We’re dedicated to providing the best online solutions to support learners and organisational goals,” he said. “The team at LearningWorks endeavour to break new boundaries within the education industry to transform users’ learning experience with the use of custom mobile applica-

learning & Design The Learning & Design Team, consisting of instructional and graphic designers, create engaging learner-focused resources via print-based workbooks, blended learning and eLearning. “Most of my team have been with us for eight to nine years, starting as ESL (English as a second language) teachers and curriculum writers,” said team manager Sandra Hutton. “All are highly qualified, several with years of experience in teaching. All employees are firm advocates for creating accessible educational solutions for all learners.” “Our aim is for the learner to succeed,” she said. “And with a team that has the under-

standing of the learning process everything is designed with the learner in mind. We also care about organisational goals and align those needs with learner outcomes for all our resource solutions.” “We are approachable, flexible, professional and learnerfocused. Working with a variety of organisations, topics and subject matter experts and converting that to organisational goals and learning outcomes is what we thrive on.” sales anD MarkeTing Peter Shergold, a Hamilton man who is back following 15 years in Melbourne, admits he thrives on customer interaction and working with his team on providing the right solution for their customers. The team use a consultative selling process for the specialist products created at LearningWorks from their three

key departments: Training, Online and Learning & Design. “As a team, we have a passion for nurturing growth in people and believe that life and learning is a journey that creates great people and therefore builds great businesses. “I am lucky to lead a team of passionate people who are constantly collaborating with our customers to deliver innovative, effective and relevant learning and training solutions,” he said. “LearningWorks offers qualification and non-qualification based training with a great internal support team who partner with organisations to create teaching and learning solutions that work.” For a conversation on how we can assist you please contact sales & Marketing Manager, Peter shergold: Peter.shergold@ learningworks.co.nz or Phone 021 372 343

12090

The team: (L-R) Geoff Day, CE; Peter Shergold, sales and marketing; Sandra Hutton, learning and design; Donna Cunniffe, training; Matt Smith, online

408 Anglesea Street, Hamilton |

Phone +64 7 929 4063 |

Email info@learningworks.co.nz |

www.learningworks.co.nz

WAIKATO BUSINESS NEWS

April/May 2015

Waikato Innovation Park companies show buoyancy Companies situated within the Waikato Innovation Park – the vast majority of which are directly or indirectly working in New Zealand’s agricultural sector – are reporting significant financial growth.

aikato Innovation Park’s recent survey of its 34 tenant companies reported collective turnover of the respondents is up 18 percent from one year ago. Seventy-nine percent (79%) of the companies surveyed reported some financial growth, with an average of 33 percent growth. Thirty-three of the 34 Innovation Park companies who responded to the annual company survey collectively reported gross turnover of more than $188 million. This is up from approximately $160 million just one year ago. “Eleven of our companies have turnover greater than $3 million – which is one more company than reported sitting at this level last year. Fifty-six percent (56 percent) have turnover between $250,000 and $3 million, up from 48 percent last year,” said Waikato Innovation Park CEO, Stuart Gordon. “Only three of our companies have turnover of less than $250,000, which is an eight percent drop from last year’s survey results,” explained Stuart. “All-in-all, the companies here

at Waikato Innovation Park are doing really well. Revenues are growing and they are generally achieving this with the same number or fewer staff.” In January 2013, surveyed companies employed 1213 staff. Those same companies now employ 1183 staff, 421 of which are based at Waikato Innovation Park. Sixty percent (60%) of the surveyed companies have

Waikato Innovation Park CEO, Stuart Gordon less than 10 full time employees, down from 62% one year ago. “Finding the right staff is difficult for many of our companies, with one out of every five companies (21%) identifying staff recruitment as a major chal-

lenge,” said Stuart. While the Waikato Innovation Park companies are growing their revenues, slightly less of that turnover is reportedly coming from exports. Seventy-nine percent (79%) of the survey respondents are actively exporting, which is down slightly from 83 percent this same time last year. “Of those companies exporting, the United States has gained ground as a trading destination. Fifteen percent (15%) of our exporters are doing business in the States, which is up from eight percent (8%) last year,” said Stuart. “Surprisingly, China now only represents six percent (6%) of our exporters’ total markets, which is down from nine percent (9%) last year.”

Twenty-three percent (23%) of Innovation Park exporters trade with Australia, which has grown from 14 percent one year ago. Europe has also grown from 19 to 25 percent. “A delightful surprise in the results was that more than 75 percent of respondents are actively engaged in research and development of new products or services. This is up significantly from fifty-eight percent (58%) just one year ago,” said Stuart. 1 - 33 of the 34 Waikato Innovation Park tenant companies completed the survey. About Waikato Innovation Park Waikato Innovation Park provides a dynamic business campus where collaboration between business and research organisa-

tions drives commercial growth for resident companies. The Park houses 34 companies employing more than 400 people on site. Seventy-eight per cent of the Park’s companies are exporters, and collectively turnover is in excess of $188 million. The first building was opened in 2004 and subsequently underwent an expansion in 2006. The Park’s second building was opened in 2009, its food development spray dryer opened in 2012, and the fourth building will be completed by December 2015. More information about Waikato Innovation Park can be found at www.innovationwaikato.co.nz

Specialist car clean service Having your car cleaned on a regular basis while you work, shop or play is a specialist service being offered by Auto Green Clean. New Zealand franchise owner, Danny Frost says his clean, green, waterless operation will clean your car, boat, plane or truck, anywhere, anytime and you don’t have to move the vehicle. Auto Green Clean is different, according to Danny. It is 100 percent environmentally friendly, using product that cleans, polishes and UV protects the vehicle without scratching. An important bonus is that

it uses no water, hoses, buckets, soaps or detergents. “The Auto Green Clean product is non-static so retains its clean look for longer. “There are no harmful chemicals, silicone, abrasives or petroleum products involved,” said Danny. With his passion for cars, Danny ensures he goes that extra mile for his clients to bring their cars up to the highest standard of shine. Regular grooming of company or fleet vehicles is all part of the service. You can reach Danny on 0800 288 647 or on mobile – 021 204 003

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WAIKATO BUSINESS NEWS

April/May 2015

An innovative and truly practical solution for inclined food conveyors

Uni Chains Pop-Up Flight, from Viking Conveyor, is the perfect fit to support the growing food processing industry in the local Waikato region, which isn’t immune to the current market trends surrounding food safety and saving waste, time and costs.

op-up flight does just what the name says. It pops up at the foot of the conveyor incline to support the food as it moves up the elevator, holding it steady. Then, once the product hasbeen successfully discharged, the flight pops down again so an automatic scraper can clean up the belt – especially helpful for sticky, clingy food products. To enhance food safety the belt is very easy to clean as the flight pops down so the belt is flat and can be scraped clean, leading to lower contamination risks. Uni Chains Pop-up flight is able to minimise product falling on the floor and going to waste as the product moves up the elevator. The Pop-up holds the product in place so it doesn’t go all over the floor and end up waste. Reduction in waste is an important benefit due the increasing costs of raw food which are impacting product margins. Any reduction in waste can only help the bottom line. “The Pop-up flight was originally intended for the meat processing industry, but due to the various features of the Pop-up flight, it found its way into other applications

like fruit and vegetables, seafood and pharmaceutical raw materials,” comments Kris Rao, Viking Conveyor’s UniModular product manager. “There are a number of applications where utilising Pop-up flights would be extremely beneficial in the food processing industry. “They are perfect for any situation where the incline conveying of raw food sticks, freezes or clings to the belt. “Once the food has been transferred off the belt, the flights run loose or collapse so an automatic scraper can clean the belt to avoid contamination,” comments Kris. “Static flights are not suitable due to the need to use an automatic scraper to remove any remaining product that is left on the belt. “Pop-Up Flights would also benefit any incline conveyor belt that has issues with product waste on the floor and product carry-over on the return section of the belt,” he said. “Also, the belt can go around tight spaces as the flights collapse, so the belt does not need to have a large return space.” What does the uni Chains Pop-Up Flight help you achieve? The Pop-Up Flights will reduce your product loss by minimising product wastage on the floor and helping you

Uni-Chains Pop-up flight in action recover products which tend to stick to the belt. This, along with lower waste disposal costs and lower cleaning costs leads to less total cost in the production process. To add to this, time is also saved as you don’t have to dedicate as much time to cleaning the belt or any product that falls on the floor. There are lower contamination risks, as the belt is easier to clean. It is now also possible to scrape clean a flighted belt, and the reduction in the transfer gap at the discharge point also means that there is a lower risk of product damage. These benefits all combine to make uni Chains Pop-up flights a useful addition to any facility’s processing equipment.

Testimonial At Sirena Coldstores A/S reducing food loss in production is very important to us. We needed a solution to convey frozen fish from the floor line to ceiling height. This is very difficult because normal options such as a flighted incline conveyor were not possible – the fish freezes to the belt and has to be scraped off at the discharge point. Other options such as a horizontal conveyor transferring to a vertical bucket conveyor would result in more product loss due to the extra transfer points. Also because an elevator conveyor is much slow-

er there was a risk of fish defrosting – which could be a serious food safety problem! Ammeraal Beltech proposed their new development ‘Pop-up flight’. This is a brilliant but simple solution for our problem. The Pop-up flight is simply a flight that is activated when the products are pushed up, and then the flight lies down so a discharge belt scraper can be used on the return side. We can now convey fish up a steep incline thanks to the flights, but can still scrape the product off. The Pop-up flight has solved our problems. We have a shorter conveyor with a steep incline so the product doesn’t

have time to defrost during transportation and we have eliminated potential food loss due to multiple belt transfer points. Plus we can still scrape the belt, meaning we don’t have food loss from product sticking to the belt and falling off in the return path. In my opinion the Pop-up flight solution is perfect and I believe that the Pop-up flight can be used to transport all types of frozen and fresh products. I am looking forward to experiencing the long-term benefits of the system. Tommy Pedersen Managing director, Sirena Coldstores A/S

WAIKATO BUSINESS NEWS

April/May 2015

Two key reasons for your next HR audit H

owever, just as you would conduct a financial audit, you should also periodically review your business’s HR systems, procedures and documentation, with two key reasons for doing so; Compliance: Multiple pieces of legislation and associated statutory minimums exist that you must adhere to as you recruit, remunerate, manage, and exit your employees, including; the Employment Relations Act, the Holidays Act, the Wages Protection Act, the Health and Safety in Employment Act, and the Minimum Wages Act. However, on top of these, you also must observe the Human Rights Act and the Privacy Act. So all up, a hefty amount of legislation covers the employment space, creating a myriad of risks employers. Unfortunately, New Zealand is littered with examples of employment

case-law highlighting the repercussions of businesses failing to meet these statutory requirements. The following are areas where key compliance checks would be undertaken within an HR audit; · The employment agreement; whether these are signed and in place, whether they cover statutory minimum requirements, are up-to-date with current legislation, and also whether each employee is on the correct agreement, especially with respect to contractors, fixed term and casual staff. • Failure to follow the business’s own internal policies and house rules, particularly around disciplinary and grievance procedures, and also whether these are in place and effectively communicated. • Whether a business’s employees are actually legally entitled to work in New Zealand. • P rocedures and documen-

Management and HR >

Human Resource Specialist, Everest Group Ltd Waikato HR Specialists | www.everestgroup.co.nz tation relating to the 90 day trial period. • Payment and deduction of wages, including; KiwiSaver, minimum wage rates, timekeeping and holding records. • P rocedures and calculation in respect to sick, bereavement and annual leave. • Health and safety policies, procedures, reporting, documentation and training. Best practice: An HR audit can also be an effective way of putting a spotlight on those areas where there is scope to make gains in both effectiveness and efficiency. A good HR audit will also help businesses set priorities within the context of what is appropriate for them, following a review of documentation and procedures in the following key areas; • R emuneration strategies to create a fair and equitable platform for paying

Specialisation the way of the future Property law specialists Neverman Bennett Lawyers say gone are the days where lawyers and many law firms can adequately practise in all or many areas of law. This is largely due to the growing complexity of many areas of law and the expectations of clients that advice to be delivered in a time and cost efficient manner. Once upon a time, it may have been possible for lawyers and law firms to practice in an area of law outside of their speciality, but this was also at a time where lawyers’ advice and bills were not often scrutinised or questioned by clients. Neverman Bennett Lawyers specialises in property law. However, they are quick to tell you that property law is not just about residential conveyancing (buying and selling houses).

If you want accurate, practical, and efficient advice in respect of property-related matters, Neverman Bennett Lawyers are the lawyers to talk to.” It encapsulates far more than this, such as financing arrangements in respect of property, leasing, LINZ registration, planning and resource management, property development, relationship property, rural or farm

by lisa anderson

sales and purchases, subdivisions, unit titles, and more. In fact, the majority of the work done by the firm relates to property development projects, including commercial and residential developments around Waikato and Bay of Plenty. Also, Neverman Bennett Associate, Wende Bennetti, is one of few lawyers in Hamilton specialising almost solely in relationship property. If you want accurate, practical, and efficient advice in respect of property related matters, Neverman Bennett Lawyers are the lawyers to talk to: Contact John Neverman or Shannan Bennett in the first instance on (07) 970 0000 or info@nblawyers.co.nz, or check out their website at www.nblawyers.co.nz.

staff. • Recruitment processes and documentation - to support the procurement of required skills and capability within the team. • O n-boarding and induction processes - to ensure new employees come up to speed quickly. • Setting and communicating performance expectations, assessing outcomes,

rewarding good performance and dealing with non-performance. • Setting and implementing training strategies and the identification of training needs. • Managing disciplinary issues. • C oaching and feedback, including leadership development. • Procedures relating to exit-

ing employees from the business. An HR audit will provide you with a “moment in time snapshot” that supports the development of priorities and the minimisation of risks within the HR space of your business. However, as time passes, employment legislation will change and what is considered industry best practice may also be updated. Therefore that HR audit will become a decreasingly useful and reliable reference point, and for this reason a business should plan to conduct these at regular intervals, in the same way they would regularly audit their financial accounts.

NEVERMAN BENNETT Lawyers

THE PROPERTY LAW SPECIALISTS We can assist with the full spectrum of legal work relating to property ownership, investment and development, including: • Building contracts • Due diligence for property purchases • Financing arrangements • General commercial and residential conveyancing • Overseas investment • LINZ registration • Leasing

• Planning and resource management • Property development projects • Rural or farm sales and purchases • Subdivisions • Unit Titles

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WAIKATO BUSINESS NEWS

April/May 2015

Purpose-built ANZ Centre has you covered

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he new purposebuilt ANZ Centre on Grantham Street brings together more than 100 staff from across the ANZ business, including Commercial & Agri, the Northern Leadership team, the Customer Contact Centre, Business Banking, Private Banking, UDC Finance, and Retail. General manager, Northern - Commercial & Agri, Ian

Ross, said ANZ is proud to continue its ongoing commitment to Hamilton and the wider Waikato. “Now that all our divisions are together at one central location, it makes meeting our customers’ banking needs easier.” “We’ll continue to support Waikato farms and businesses to grow and prosper and we look forward to welcoming you to our new building soon.”

1- Guy McLean, ANZ welcomes special guest, Sir William Gallagher

2 - Jacky and Colin Dixon, Dairy Farmers Sharon Honiss, Sharon Honiss & Associates and Grant Hodder, Barraclough & Associates

3 - Joan Forret, Harkness Henry and Lynden Earl, Harkness Henry with Steve McLennan, Waitomo Properties

4 - Kevin Bond, Harkness Henry and David Blanchett, PwC 5 - Sheryl and Murray Pearce, Dairy Farmers

6 - Kelly Matthews, ANZ with Tony Tynan, Blue Wallace Surveyors

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WAIKATO BUSINESS NEWS

April/May 2015

Precious Metals & Diamonds joins Dress for Success to charm triumphant job seekers T When a Dress for Success Hamilton client successfully lands a job, they have always been able to go back and select up to one week’s worth of business attire – a capsule wardrobe to start them off.

hey have also received a complimentary pack of makeup essentials from Bobbi Brown. Now, thanks to Precious Metals and Diamonds, successful clients will also be able to pop into one of the shops in Centreplace;

Chartwell or Te Awa to have a Pandora charm bracelet fitted and select a charm they feel is appropriate to them and their situation. And first recipient of the jewellery is Debbie Bourke, a native of England, with a few years experiencing Australia and now about three-and-ahalf years in New Zealand. An excited Debbie has just taken a position with Health Care New Zealand as a paediatric nurse and already she is loving every minute of it. Fiona Platje, owner of Precious Metals and

Jamie Lomas

Universities of Waikato California to deepen ties

Project Management Compliance Quality Management Desktop, Web and Mobile

at Waikato. Closer ties with the University of California will enable our reach and our influence to be felt even further afield.” Professor Quigley says several staff at the two universities are already engaged in joint research programmes and benefit from a good relationship. “This agreement will build on these successful collaborations.” Students also already benefit from a formal exchange programme between the two organisations and Mr Varner is keen that more UC students take up the opportunity to spend some time studying at the University of Waikato. “This is something I’m really passionate about. It’s important for students to have the opportunity to go to other universities and engage with other students. It broadens and really enhances their experience of university.” Mr Varner visited New Zealand as a guest of Tauranga developer Paul Adams CNZM who is also a University of Waikato Council member. Mr Varner heldd discussions with the University of Waikato and signed a letter of intent around the closer ties.

Senior Associate – Employment and Resource Management Jaime specialises in employment and resource management law. She also advises on local government and Public Works Act issues. Jamie Lomas

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they are doing,” Mr Varner says. “Research into efficiencies in the growing of crops is one example of areas in which two organisations could work together.” Mr Varner is excited about the potential for University of California academics to work more formally with the University of Waikato in the coming years; he envisages an accord that evolve naturally over time. “All universities are about creating knowledge and disseminating knowledge, and I have been reading of some impressive research at Waikato,” he says. “Size doesn’t matter – I see plenty of natural affiliations between our two organisations.” University of Waikato vice-chancellor Professor Neil Quigley says while Waikato may run a much smaller model of university, it has built a reputation in its first 50 years of tackling some of the world’s big problems of today and tomorrow. Many of its research strengths are strongly aligned with the University of California’s. “We are already altering thinking and outcomes with some of the research being done

Diamonds said: “I saw this as an excellent opportunity for us to be involved and to celebrate the success of women reaching their goal of

Harkness Henry is pleased to announce the appointment of the following Associate and Senior Associates:

FROM LEFT: Fiona and Alicia Platje, Precious Metals and Diamonds with community paediatric nurse Debbie Bourke, the first successful job seeker to receive a Pandora charm bracelet, and Dress for Success executive manager, K-M Adams

The chair of UC Regents, the board that governs the University of California, is to sign an agreement with the University of Waikato to widen collaboration between the two. The University of California has 10 campuses, 235,000 students, 190,000 staff and contributes $46 billion to the Californian economy. Bruce Varner, the chair of UC’s Board of Regents, visited the University of Waikato at the end of March to deepen existing ties between the two organisations. UC and the University of Waikato have had a longstanding arrangement for the exchange of students, and some academics from the two organisations already work together. This is set to broaden into deeper research collaborations and sharing of knowledge in key common areas. These interests include areas such as coastal marine and freshwater, environmental science, sport, indigenous studies, agribusiness, computer science, management and education. “We have top people at the University of California and they are always looking at ways to enhance what

By helping a woman succeed, we are also helping her children succeed.”

returning to the workforce”. K-M Adams, executive manager for Dress for Success Hamilton said: “We are so excited to have Precious Metals on board. “As a successful familyowned, local business, they are a great example of Waikato businesses investing in local community groups like ours. “By helping a woman succeed, we are also helping her children succeed. “Dress for Success, Hamilton is about community and investing in our future.”

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WAIKATO BUSINESS NEWS

April/May 2015

Proud to remember the fallen a admark 0800 AdmArk www.admarkprint.co.nz

elite 07 847 0777 www.elite.co.nz

GallaGher 181 kahikatea drive 07 838 9800 www.gallagher.co.nz

hoBBiton 501 Buckland road matamata 0508 4 HOBBITON office@hobbitontours.com www.hobbitontours.com

anGlesea hospital knox Clinic, knox St, Hamilton 07 957 4915 reception@angleseahospital.co.nz www.angleseahospital.co.nz

Fitness journal 07 838 1333 www.fitnessjournal.co.nz

Goldsmith Gallery Two locations: Westfield Chartwell 07 852 5341 Victoria Street 07 838 3418 www.goldsmithgallery.co.nz

learninGWorks Level 1, 408 Anglesea Street, Hamilton 07 9294063 info@learningworks.co.nz www.learningworks.co.nz

Braemar hospital 24 Ohaupo road, Hamilton 07 843 1899 www.braemarhospital.co.nz

Focus 32 dental 41 Hukanui road, Fairfield, Hamilton 0800 32 SmILE www.focus32.co.nz

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hill laBoratories 07 858 2000 www.hill-laboratories.com

maurice's pools & spas 25 Albert St, Cambridge, 07 827 8600 4 manchester Place, Te rapa, 07 850 6106 www.maurices.co.nz

WAIKATO BUSINESS NEWS

April/May 2015

Proud to remember the fallen a MeTalco recyclers 0800 Metals 184-200 Ellis Street, Frankton

NovoTel 7 Alma St, Hamilton 07 838 1366 www.novotel.com

MoNTaNa caTeriNg Claudelands, Gate 1, Brooklyn Rd, Hamilton 07 839 3459 info@montanacatering.co.nz www.montanacatering.co.nz

PlaceMakers Te raPa 07 850 0190 10 Te Kowhai East Rd

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WAIKATO BUSINESS NEWS

April/May 2015

Four sound reasons why Wintec presents honorary medals to Waikato visionaries Four Waikato leaders in the fields of hospitality, architecture, manufacturing and health will receive honorary medals from the Waikato Institute of Technology (Wintec) for their longstanding contribution to the region.

eter Stark, general manager of Montana Catering, Richard Hill, co-founder of Chow:Hill Architects, David Fredericksen, founder and chair of Convex Plastics and Maureen Speedy, nurse manager for Waikato Family Centre will formally receive the medals at a special community ceremony at Wintec in June. Wintec chair, Mary CavePalmer says: “We are delighted to be awarding Wintec medals to people of such high calibre within our community. They have all made exceptional contributions to Wintec, the Waikato and the nation in their own unique ways and we’re pleased to acknowledge them with this prestigious honour.” Meanwhile, Anthea Simcock, founder and chief executive of child protection trust, Child Matters, received a Wintec honorary Bachelor of Applied Social Science (Social Work) at Wintec’s Centre for Health and Social Practice graduation ceremony in March. Wintec awards fellowships, degrees and medals to people who have made a significant contribution to Wintec, the region or the nation through

innovation in industry or business, scholarship and research or enhancing New Zealand society. Peter Stark, general manager, Montana Catering will receive a Wintec honorary medal for 40 years of outstanding commitment, professionalism and service to the Waikato hospitality sector. Peter grew Montana Catering from the back door of his Victoria Street restaurant 25 years ago where he began providing sandwiches and cakes for workplace lunches. He pioneered corporate catering and ran it out of what was then known as Rugby Park before setting his sights on the new Waikato Stadium and winning the bid to become its exclusive provider. Montana Catering has now become one of New Zealand’s largest privately owned catering companies. Since then, the business has catered to major Hamilton events including Super 14, All Blacks test matches, the University of Waikato and Wintec graduation events, Hamilton 400 V8s, Taupo’s International A1GP of Motor Sport, Gisborne’s Rhythm and Vines festival and inter-

The Wintec honorary medallists are from left to right: David Fredericksen, Maureen Speedy, Richard Hill and Peter Stark. national cricket test matches. Montana is also one of Wintec’s preferred caterers. “This award is very meaningful for me as it’s rare for people within the hospitality industry to be recognised in this way,” says Peter. “I’m proud of what I have achieved in this challenging and demanding industry. “But more importantly, I’m proud that Montana’s success has provided jobs, security and opportunities for a huge number of employees over the years, and that through the business, we continue to play our part in being good community citizens to our fantastic province.”

wanted

Design consultant and former chairman, Chow:Hill Architects, Richard Hill’s, contribution to complex and forward-thinking building design, including his work on a number of large-scale Wintec projects including the Gallagher Hub, the refurbishment of Wintec House and the engineering and trades building at its Rotokauri campus will see him receive this institutional honour. Other high-profile projects include the redevelopment of Waikato Hospital, the new Braemar Hospital and the master planning and redevelopment of much of Waikato Diocesan School’s campus

among many others. Richard co-founded Chow:Hill in Hamilton 23 years ago and has since applied the creative principles of design to the growth of the practice, particularly in business development, staff recruitment and training. With offices in Hamilton, Auckland and a team in Christchurch, Chow:Hill has become a national design firm. “It’s our all-embracing total design philosophy that has ensured the company has remained agile and sustainable for the long term,” says Richard. “More recently, as a volunteer member of the Waikato

River Leadership Group for the last 18 months, I have found that a creative approach to addressing complex strategic issues has again been of great value. “It is most gratifying to receive this award alongside leaders of innovative organisations and our Chow:Hill design teams will share with me the pleasure of seeing good architecture celebrated in our community.” Founder and chair, Convex Plastics, David Fredericksen, was chosen for his innovation and vision that saw him grow his business from manufacturing a single product - a plain plastic bag - into Convex Plastics, a company that now manufactures plastic packaging nationally and internationally. David started out making plastic bags on a machine he built in his garage in 1976. His small business soon morphed into a company manufacturing plastic packaging on a large scale. Today, Convex Plastics manufactures and supplies a range of award-winning packaging solutions around the world. “Working for other businesses, I always felt like a cog in the machine. I wanted to be the engine - to have the freedom to drive innovation and creative development where I could see benefit for our business and customers,” says David. Nurse Manager, Waikato Continues page 36

Waikato

AgriBusiness News The publication profiling the best in agribusiness in the Waikato

Advertising account manager Waikato Business Publications (Waikato Business News and Fitness Journal) is actively recruiting for an experienced advertising account manager to complement our team.

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WAIKATO BUSINESS NEWS

April/May 2015

Simplifying and modernising tax Taxation and the law administration Fundamental changes to the way tax is administered in New Zealand have been proposed and recently announced by Revenue Minister Todd McClay and Finance Minister Bill English.

lthough ambitious, the aim of the proposals is to modernise and simplify the tax administration and collection system by simplifying processes and reducing the amount of time businesses and individuals must spend on tax compliance by creating faster, more accurate and convenient interactions with Inland Revenue (IR). The proposed changes aren’t about imposing new taxes or raising tax rates but to make tax easier for employers, business and individuals, for the benefit of all New Zealanders. We now pay bills, book flights and browse the internet - all from our phones and the Government has recognised that internet and digital technology has changed so many aspects of our lives. The way New Zealand businesses interact and utilise digital technology is constantly changing, and the tax administration and collection system needs to stay up-to–date and keep pace with this change through technology. The Government is seeking

feedback on the consultation papers with the first paper providing an overview of the general direction of the transformation programme as a whole, while the second explores questions relating to providing better digital services. The changes are expected to boost levels of tax compliance and ultimately the collection of tax, which will help to ease the Government’s longterm future fiscal pressures. The proposed changes include: Company tax – could be collected through the year as income is earned, similar to the PAYE system. Provisional tax calculations would be simplified and could potentially be based on a percentage of monthly revenue or a simplified assessment of accounting profits. This would benefit a business’s cash flow management and make tax obligations more manageable. PAYE and GST - information could be automatically sent from a business’s accounting software systems to IR, avoiding the need to rekey information or file returns at the end of the period. Withholding tax – will

apply in a wider number of situations, for example, on payments made to migrant workers. Interest and dividends – banks and companies would collect investor tax rates direct from IR for interest and dividend payments instead of investors supplying these rates. This would help prevent tax dodging.

Financial institutions and banks would be required to pass on customer’s withholding tax information to IR for inclusion in the taxpayer’s online return.” Individuals – taxpayers could be required to check and confirm an annual online return already filled out with their known income information. Financial institutions and banks would be required to pass on customer’s withholding tax information to IR for inclusion in the taxpayer’s online return. Compulsory online returns would allow

Grant Neagle is a director in the Tax Team at PwC. Email: grant.t.neagle@nz.pwc.com faster processing of refunds and improved collection of income information. Social Policy – includes means of support provided to New Zealand families such as Working for Families and Child Support. Proposed changes will ensure the Government receives up-to-date information about an individual or family so it can make accurate payments in real time. Debt prevention is a key benefit of the proposed changes to these social policies. Many of these proposals rely on individuals and businesses using digital technology and for those that do not use online systems, IR plans to offer assistance by providing access and training. Nondigital services will still be provided for those who are unable to use the internet. Automating many of the existing tax administration procedures into accounting software will ensure businesses’ tax interactions are entwined with their regular transactions which will significantly reduce the amount of time businesses spend on tax compliance. As a result, businesses should have more time to focus on economic efficiency and growth. The consultation process

Help Asthma Waikato raise awareness of Asthma, break a World Record and show the Australians we never give up!

Join us on

BREATHE IN BREATHE OU T

World AsthmA dAy

ANd

dO BURPEES

Tuesday May 5th, 10:15am

for our simultaneous

Burpee chAllenge Burpees may make you breathless for a little while but individuals with Asthma can find themselves feeling breathless for far longer.

With better understanding and access to effective medication this does not need to be a barrier to exercise.

Asthma is a condition which effects 1 in 7 children that’s over 21,900 in the Greater Waikato region. At its worse it can kill and if poorly managed can lead to missed schooling and permeant damage to the lungs.

We want to encourage people to better manage their Asthma by using a spacer when they use their inhaler (improving effectiveness by 50%!) and taking their preventer, morning and night, every day, even when well.

Help us to help others

Tuesday the 5th May is World Asthma Day and to help raise awareness of this condition, and raise funds for Asthma Waikato, Roimata Kenny is aiming to perform burpees around Hamilton Lake.

12932

We are organizing a fitting send off by gathering together a group of fit friends to participate in setting a record for the number of people doing simultaneous burpees in one place. The current record is 295 held by the Australians!

With better understanding and access to effective medication this does not need to be a barrier to exercise. We want to encourage people to better manage their Asthma by using a spacer when they use their inhaler, improving effectiveness by 50%, and taking their preventer, day and night, even when well. Roi has a specific wish to help support children, as he himself suffered from childhood asthma, he hopes to raise $10k to support the Sailor the Pufferfish school programme. If you don’t feel fit enough to join in you can still help by spreading the word and going to www.givealittle.co.nz/fundraiser/burpees4asthma and sponsoring Roi.

WHERE: Hockey Ground, Queens Avenue, Innes Common, Hamilton. WHEN: Tuesday May the 5th (World Asthma Day). TIME: From 9:45am for a 10:15am record attempt. WHO: Anyone who can perform five burpees can join in.

by Grant Neagle

will shape the form the changes will take so it’s important individuals and businesses have their say and provide feedback through the consultation process. The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice.

About PwC PwC firms help organisations and individuals create the value they’re looking for. It is a network of firms in 157 countries with more than 195,000 people committed to delivering quality in assurance, tax and advisory services. Find out more and tell us what matters to you by visiting us at www.pwc.co.nz

WAIKATO BUSINESS NEWS

April/May 2015

GENERAL PUBLIC TICKETS

We all love laughing along to them on TV and now you can be part of the 7 DAYS LIVE experience! NZ National Agricultural Fieldays® is bringing together the biggest event on New Zealand's agricultural calendar and New Zealand's nest comic talent for one massive night of entertainment. Be there in the audience to see what happens when there are no cameras, censors or editors. Tickets will sell fast so you better rattle your dags! Tickets start from $49.90 (plus booking fee)

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Event hospitality packages include: Reserved table for 8 guests - Premium three-course plated meal All-inclusive beverage package (3½ hours) - VIP Entry - VIP Host - Premium car park (2 per table)

WAIKATO BUSINESS NEWS

April/May 2015

Pacey & Co win Innes48 New Zealand’s largest business startup competition New Zealand’s largest business startup competition, Innes48, is complete for another year.

owever, the journey for teams and businesses that pitched during the weekend has just begun. The winning team Pacey & Co. wanted to solve the problem that all socio-economic demographics face these days being left without fresh, healthy and organic food options. The team’s idea gives people who can’t afford to buy healthy food the chance to grow their own with ‘Grow Start Kits’ and supply their excess produce to Oooby (out of your own back yard), their partner organisation. An elated member of the winning team, Pacey & Co, told the crowd this was “totally unexpected - none of us knew each other before this weekend”. Grow Start Kits is an innovative movement to promote and encourage home grown vegetable production. “Our mission is to provide kits complete with everything the customer needs to kick-start their backyard organic veggie patch,” said Nick Pacey. “Tailor-made fact sheets, along with an integrated community-based online network, will support the customer through knowledge-sharing and location-specific tips and information.

Organisers Rachel Adams and Bianca Angel interviewed all teams to pick the top 15. “Pacey & Co. and Volcanic Epiphany were originally two separate teams. We liked both teams but individually they didn’t have all the skills necessary to make the most of the opportunity. So we gave them one of the 15 spaces on a condition they merged,” said Rachel. Nick Pacey of Pacey & Co says he found the experience invaluable, and “liked interacting with the mentors and being around so many likeminded people”. The team’s intention is to keep the momentum going and begin developing the business. The most innovative award for the night went to Ten Four Digital with their worldwide streaming platform called Crowd. Crowd is a mobile app that gives the participant of an event the power to live-stream their experience and share it with the viewer through a social dashboard of aggregated video streams. Viewers are sent a push notification and invited to choose and watch trending streams of real time moments that they are interested in. The best pitch award went to 4Bit who developed a social

Fiona Clarkson, Nathan Flannery, Chris Morrison, Rachel Murtagh and Nick Pacey app called Wraptor that uses a proprietary algorithm to enable easy and cost effective gift giving. Four years in, Innes48 is

the largest of its kind in New Zealand with an ever-growing prize pool of $25,000 cash and $10,000 business services on offer.

Innes48 provides participants with a massive learning experience and all the necessary resources to launch quickly if they choose to build their company after the event. Judge Craig Stephen mentioned in the feedback to teams - ‘you should be honoured to have had such an opportunity, you just completed a mini MBA’. The high calibre judges Graham Gaylard, Jill Tattersall, Chip Dawson and Craig Stephens had two hours to read 15 team submissions that included executive summaries, business models and financial projections. Judges had to choose the top eight teams who would pitch at the Closing Ceremony. The judges were looking for how well the teams detailed the viability of their business, if they had an innova-

WMRF thankful to have world renowned dermatologist From page 7 have donated to the appeal to date. He encourages those who are approached by members of the fundraising teams to support their efforts and by making a financial contribution to help ensure that the Waikato Medical Research Foundation continues to provide the region with vitally needed resources for many decades to come. “We must remember the Foundation acts as a carrot to

entice medical talent to Waikato. It exists to support, teach and encourage medical and health related research within the region and to assist in the publication of the results of this research,” said Dr Karalus. “Ultimately its aim is to improve the medical care of Waikato people.” WMRF welcomes support in terms of cash and pledged gifts, sponsorships, bequests and other gifting mechanisms – if you would like to help, you can

make a donation via the foundation website www.wmrf.org.nz or if you would like to talk to a foundation representative about supporting the appeal please contact Dr Noel Karalus or Russell Mayhew via the contact details shown below. If your business or organisation would like to become a valued member of the Waikato Medical Research Foundation family of support organisations, the foundation would love to hear from you. The appeal will be a call to the

Fraser Wood

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tive approach to a customer’s problem, sustainable revenue streams and evidence of market validation. The Opening and Closing Ceremonies were well attended by more than 400 guests where they heard from world-class speakers including Melissa Clark-Reynolds, Mick Liubinskas and Robett Hollis.The event could not have taken place without the support and backing of sponsors such as ASB Bank, 2Degrees, Gallagher and Stainless Design as well as the 25 highly experienced mentors. Major sponsor ASB recognises the importance the event plays in building and educating the New Zealand entrepreneurial community. Event organisers are already planning for a $50,000 cash prize for winners next year.

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community to support the trustees’ efforts to provide the region with a fund that will support health research funding needs, both for today and for many years to come. Please contact: Foundation chair: Dr Noel Karalus Email noel.karalus@ waikatodhb.health.nz Mobile: 021 993 446 Fundraising manager: Russell Mayhew Email: fundraiser@ xtra.co.nz Mobile: 0274 741 034

WAIKATO BUSINESS NEWS

April/May 2015

WAIKATO BUSINESS NEWS

April/May 2015

WAIKATO BUSINESS NEWS

workplace safety

April/May 2015

Workplace health monitoring calls for expert oversight

April 2015 has seen the release of the Health and Safety at work draft regulations. Here Waikato Occupational Health Consultancy Ltd managing director Julia Crosby explains the importance of health monitoring in the workplace

his signals to all workplaces that the government is making significant progress toward the release of the Health and Safety at Work legislation later this year. The draft regulations and legislation are clear and explicit about the responsibilities of the person in charge of the business or undertaking (PCBU). These duties include having a risk management process and approach to health and safety hazards and foreseeable health and safety consequences.

The PCBU must control those risks, and also maintain controls and review them. So as well as having a welldocumented health and safety system you need to be able to demonstrate that where applicable the Health of staff has been monitored by an occupational health professional in accordance with regulations. As a PCBU you will need to look carefully at how those health and safety risks in particular the things to consider include: • Does the health monitoring programme reflect the haz-

WOHC managing director Julia Crosby ards to which employees are potentially exposed? Plant or processes may have changed, resulting in

a requirement to minimise the impact of a new hazard through health monitoring. The inclusion of spirometry or audiometry may need to be considered for some groups of employees. • Is health monitoring completed annually? An annual programme of testing ensures that both employers and employees receive regular and consistent feedback of results, including advice of early patterns of noise induced hearing loss, or changes in vision which may impact on safety. • Is health monitoring carried out by competent and skilled occupational health nurses? Placing occupational health

services in the hands of an experienced and qualified occupational health professional is now required. It enables a thorough analysis of results and sound decision making in accordance with the draft regulations. • Do reports contain clear information and recommendations? Occupational health reports form an important record for your company. These should contain test results for all employees seen, and any actions required. Abnormal results must always be followed up, either with a repeat test or by referral to a general practitioner. • What else do I need to know?

Waikato Occupational Health Consultancy Ltd (WOHC) is your occupational health specialists, and will guide you through the health and safety process, giving assistance and advice relating to health monitoring, workplace education and training. Its people have expertise in a wide range of industries, and can deliver a tailored package of occupational health services to your company. WOHC is in business to help you meet your obligations, and you can be assured they are experts with a team of registered nurses with specialised qualifications and experience in occupational health monitoring and advice.

Specialist HR services sought in Waikato Hamilton and Te Awamutubased Everest Group’s newest recruit says greater human resource support in Waikato will help local business leaders to get a better night’s sleep. “Whether a business is dealing with growth and evolving or trying to cope because things are not going so well, business leaders have the right to sleep at night knowing they covered all bases and followed an effective process,” said Ann Bonney. Ann was appointed human resources specialist for Everest Group earlier this year. She will be working across Waikato to meet the

growing demand for recruitment, human resources, health and safety, and staff training and development services in the region. Waikato has grown rapidly in recent years and economic growth and innovation is looking promising for the region. GDP figures released by Statistics New Zealand earlier this month showed that in the year ending March 2014, Waikato had a growth of 10.1 percent. At the same time, Everest Group director Senga Allen says some industries are feeling the pinch and others are seeking advice to adopt new legislative

changes around health and safety. She says change is constant across the region and businesses are looking for help to manage that change process. “This is very evident through the recruitment activities of local businesses, and the greater investment businesses are putting into training and upskilling staff,” said Senga. “We’re heading in a similar direction in our own business through the recent growth of our team, the opening of our office located in Te Awamutu, and a need to expand our talent pool to better support businesses across

Waikato.” Everest Group has been providing specialist human resources services for the past decade, and Senga says her team has built the respect of Waikato businesses by being able to provide a unique, practical, relationship-focused approach to suit their individual needs. We are committed to Waikato and we are growing each stream of the business – human resources, recruitment, training and development, health and safety - to make sure local businesses have the right resources and are well-positioned to grow. It’s all about creating exceptional work-

places in our region,” she said. Ann adds that dealing with any business change effectively will always hinge on its people. She sees human resources is an everchanging lifecycle - something we live and breathe. “We get a job, we do the job and at some point we will leave the job. I work through that whole lifecycle with business leaders, ensuring they have the right procedures and plans in place to successfully manage these changes in their business and get the desired outcome. Sometimes things don’t go so well and we are approached with a specific problem which

we help the business through. But ideally we help them with advice and support up front to position their business to succeed and ensure a positive workplace experience for everyone.” Ann is a registered organisational psychologist and brings a unique skillset to Waipa and broader Waikato regions. She spent the last 25 years working in New Zealand and Australia in all facets of change management, organisational development and human resource management. For more information about the Everest Group, visit www.everestgroup.co.nz

Health & Safety Reform Are you managing your Drug & Alcohol risks?

To ensure your workers are safe they have to be healthy and well

The Health and Safety Reform Bill is scheduled to take effect this year. Directors and those in governance roles will have a due diligence duty to proactively manage Health & Safety.

Services we provide to keep employees safe and well

Drugs and alcohol will be specifically stated as a hazard within the new Act.

• Annual Health Monitoring

The Drug Detection Agency (TDDA) is Australasia’s complete solution provider for all workplace drug policy, education and testing needs. Our end-to-end services provide you with a high level of comfort in relation to achieving a safer workplace.

(Includes hearing, vision, lung function, blood testing for heavy metal exposure) In accordance with the H&S at Work regulations

• Pre-employment Health Screening • Workplace Drug Testing (Instant and Laboratory) • First Aid Training • Workplace Assessments & Injury Prevention • Wellness Programmes • Immunisation (Influenza & Hepatitis) • Noise Surveys to understand the H&S risks that noise presents

• National coverage with 18 offices and over 40 purpose-built vehicles offering mobile testing.

• Trusted provider to many blue-chip New Zealand companies. Let us work with you to achieve a safer workplace.

Visit www.tdda.com/iod to download a resource for Directors, about Drugs in the Workplace.

Waikato General Manager James Masters - 021 0270 4190

0508 drugtest www.tdda.com 10614

• Fully compliant to AS/NZS 4308:2008 – IANZ accredited for onsite urine screenings.

workplace safety

WAIKATO BUSINESS NEWS

April/May 2015

Don’t gamble on workplace safety check Drake’s services team T NZ legislation doesn’t explicitly cover drug testing but two Acts apply.

he Privacy Act allows information collection for a lawful purpose directly relevant to a business activity, and health and safety reasons might provide that relevance. The Employment Relations Act prohibits harsh and oppressive clauses in employment agreements. Note that the clauses are not capable of being harsh or oppressive, it is action taken based on those clauses that might be a problem. Hence, an agreement saying you can drug test is not enough by itself, you must still have good cause. There are four main reasons why an employer may require a drug test; pre-employment, post-incident, for cause, and random checking. The first three reasons are generally easy to justify. Pre-employment, you are not yet dealing with an employee so only the Privacy Act applies, and for safety sensitive areas relevance is easily established. While it is true that an applicant may stay off drugs long enough to pass a test, it speaks volumes about attitude if someone putting their proverbial best foot forward fails a drug test during an interview. Post incident, something clearly went wrong and it may be reasonable to consider drug usage as a factor. Note the words ‘reasonable to consider’ because testing is not always justified. A recent test case empha-

sised that if you have no good cause to suspect drugs were involved in the incident then you can’t force someone to take a test merely because an incident has occurred. Testing ‘for cause’ is the easiest to justify, as by definition the person appears impaired by something. Again it may be quite reasonable to consider drug usage as a factor. However, the fourth reason is slightly trickier. By definition, with random testing you have no reason to suspect drug usage, it is merely a precaution-

have immediate adverse consequences. Pre-employment test failure would result in applicant rejection, and post-incident or for cause test failure would result in disciplinary action. But random testing normally leads on to a rehabilitation programme. If drug use hasn’t yet impaired someone’s performance then now is the opportunity to deal with the issue before it becomes a problem. For all testing scenarios, remember is that the problem is impairment, not drugs.

Testing ‘for cause’ is the easiest to justify, as by definition the person appears impaired by something.”

ary measure. For this reason the first three test regimes frequently

For this reason, drug usage is just one issue that an employer should consider when someone is impaired. Other issues include fatigue, stress, illness and prescription drugs, to name the obvious ones. That leads on to arguably the very first question to be answered: why drug test in the first place? Does it really matter what an employee does outside of work? The answer typically is the same for most employers. The issue is and always has been one of health and safety.

If drug use is genuinely a health and safety issue then drug testing is likely to be a useful and justifiable tool. But if drug use is not a problem, then there is no need to drug test. Any employee apparently impaired at work should be treated simply as a performance issue, where it is the impact on the workplace and not necessarily the cause of the impairment that is of concern. ‘Don’t gamble on safety.’ Speak to our Drake Hamilton team on (07) 839 1750 about our safety services.

Drugs and alcohol in the workplace – implications for directors New health and safety legislation is scheduled to take effect later this year. The new bill will significantly alter New Zealand’s health and safety system. For directors or those in a governance role, the implications are significant. There will be a due diligence duty to pro-actively manage health and safety. Individual officers are personally liable and are not able to delegate responsibility. Under the Act, the consequences for not identifying risk are now more serious, with proposed fines of up to $600,000 and up to five years’ imprisonment. Drugs and alcohol, a growing and significant contribu-

tor to workplace accidents, will be specifically stated as a hazard under the new Act. According to ACC: “More than 50 percent of New Zealand adults can be classified as ‘binge drinkers’; eight percent of New Zealanders have used three or more illegal drugs in the last year; and about 15 percent of New Zealanders are current cannabis users.” “In any organisation, regardless of size, there will be a proportion of individuals experiencing problem drinking and drug use, and they are just as likely to be in the boardroom as on the factory

floor, in the office or the sales force.” Kirk Hardy, CEO of The Drug Detection Agency (TDDA), New Zealand’s market leader in drug testing, says: “Having a fair and effective Drug and Alcohol Policy in the workplace is at the core of creating a quality drug-testing regime. This is the start of creating a drugfree environment”. TDDA believes training and education is the key to effective implementation of all drug and alcohol policies. “It’s essential your workforce understands drug and alcohol testing processes,” says Kirk.

A GLOBAL BUSINESS THAT SPECIALISES IN YOUR LOCAL MARKET Drake is in the ‘people’ business, we specialise in solving your human capital issues anywhere, anytime. Companies will tell you that demand is stronger than ever, and access to highly-skilled staff is limited. Drake’s global reach means we are able to source excellent candidates from within New Zealand and around the world.

Contact your local Hamilton branch today on 07 839 1750. Level 1 Sentinel House, 586 Victoria Street, Hamilton 3204

07 839 1750

www.drakeintl.com

Testing for drugs and alcohol is another component to managing the risks that drugs and alcohol pose in the workplace. Testing includes pre-employment, random, reasonable cause and postincident. Kirk concludes: “For Directors, it makes sense to pro-actively manage drug and alcohol risk, before the new legislation takes effect.” “Creating a drug-free environment requires a robust drug and alcohol policy, training and education for staff and managers, and drug and alcohol testing.” “Workplace safety is vital

We offer:

to the health of New Zealand business. Failure to manage health and safety risk has both a human and business cost.” The Drug Detection Agency (TDDA) is the market leader in drug testing in Australasia, with solutions for all workplace drug policy, education and testing needs. Fully compliant to AS/NZS 4308: 2008 – IANZ accredited for on-site urine drug screening. National coverage with 18 offices and more than 40 purpose-built vehicles offering mobile testing. www. tdda.com

• Permanent Recruitment • Temporary Staffing • Leadership Development • Team Building • Employee Assistance Programs • Safety Services • OHS Training and Consulting • Performance Management • Psychometric Skills Assessments • Enterprise Surveys • Exit Interview Programs • Learning Management Systems • Training and Development Courses • Outplacement

WAIKATO BUSINESS NEWS

Employees’ medical information: Privacy vs Public Welfare You can’t open a newspaper lately without reading about the recent Germanwings crash and the British Airways pilot who killed his wife and planned to crash his jumbo jet to “make a statement”.

mployees are entitled to privacy, especially about medical matters, but when the public

workplace safety

April/May 2015

is at risk does the balance between employee privacy and public welfare shift? When is an employer enti-

tled to probe into its employees’ mental and physical health? There are many legal, and often competing, considerations that come into play, for example: Anti-discrimination under the Human Rights Act 1993; • Privacy; • Health and Safety; • Public wellbeing; and • General employment law issues.

Employment Law Focus >

by gillian spry

Partner, leads the Employment and Litigation Team at Norris Ward McKinnon. Email: gillian.spry@nwm.co.nz | www.nwm.co.nz Generally speaking if an employer has a proper purpose (e.g. concerns about health and safety or the employee’s ability to perform the role) it may ask questions about an employee’s mental and physical wellbeing. This ability to ask does not come with an automatic entitlement to receive such information. However, where health and safety is at stake an employee’s refusal to provide such information may be misconduct and grounds for a disciplinary investigation. Employers cannot discriminate against people with disabilities (mental or physical). However, it is not discrimination to base a decision on an employee’s ability to perform a role (even if this stems from a disability). Prospective employees aren’t required to disclose every medical issue. Health related questions need to be specific and relevant to the role. Asking for broad information is a breach of the Privacy and Human Rights Acts. Instead it’s a good idea to provide applicants with complete job descriptions and ask if they suffer any physical or mental illness or injury which would impact their ability to perform the role. Questions like these

Health related questions need to be specific and relevant to the role. Asking for broad information is a breach of the Privacy and Human Rights Acts.” require honest answers from applicants. In a world where unfortunately there is still stigma attached to mental illness, applicants may be reluctant to disclose relevant illnesses. If an employer discovers an employee has lied in a pre-employment form it could be grounds for dismissal, especially where an employee has lied about an illness relevant to their ability to perform the role. Once employers have any health related information they should use that information positively to help

employees in the workplace and ensure the safety of all those affected. Had Germanwings known of the pilot’s mental instability, it could have provided additional support and taken steps to ensure passenger, public and pilot safety. Good employers will provide EAP services to their employees; better employers will take a proactive approach to ensuring employee wellbeing. This involves actively helping if they notice odd behaviour or become aware of issues employees may be facing. In a high stress or safety sensitive work environment, especially one where other peoples’ lives may be at risk, it is essential to have policies in place that give the employer the right to ask whether the applicant has any psychological or physical illnesses, and to keep on asking. Where the risks are high there is a greater onus on employers to be extra vigilant about all aspects of health and safety (including the effects of mental illness) and take proactive steps to get the information required about the employee’s health. If an employee refuses to supply the information required, formal steps must be taken against that employee.

Keeping Waikato safe Could your business sustain the loss of vital equipment caused by a fire or a hefty fine from Worksafe due to a workplace injury caused by an electrical piece of equipment? If the answer is no, then it is time you had a chat with your local test and tag specialists. Jim’s Test & Tag has a fantastic team of technicians based right here in Waikato ready to greatly reduce the risk of either of these things happening. As part of New Zealand’s largest specialist test and tag service provider our Waikato team is already looking after the electrical safety of hundreds of businesses in the region, shouldn’t you be one of them? Why should you choose us to look after your electrical safety? Well obviously we think we are pretty great at what we do but the benefits to you as a business owner or someone responsible for the health and safety of others are extensive. With more than 10 years in the industry, Jim’s Test & Tag has built up the expertise and procedures to ensure that as many busi-

nesses and organisations as possible are reducing their risk of an electrical incident. Through detailed reporting each of our customers has peace of mind that their testing has been carried out to the highest standard and with these reports they can prove that they have been tested correctly. You are contacted each time your testing is due and there are no hidden surprises when the invoice arrives as in most cases a flat rate is agreed before we even start. Taking health and safety seriously we conduct a full risk assessment of your environment before starting our testing to ensure that we aren’t going to cause you or your staff any issues and it ensures we stay safe while we check your equipment. The best way to find out if we are the right service provider for you is to give us a call and arrange an obligation free appointment for one of the Waikato team to visit your site. We look forward to hearing from you soon. www.jimstestandtag.co.nz 0800 454 654 • info@jimstestandtag.co.nz

child focus

WAIKATO BUSINESS NEWS

April/May 2015

JUMP.mini will stimulate those little bodies Starting on Wednesday, April 22, JUMP Hamilton is holding weekly JUMP.mini sessions specially designed for our younger JUMPers.

essions will run from 10 am to 12 noon each Wednesday and are suitable for babies and pre-schoolers aged from 12 months to five years. Our JUMP.mini sessions, designed to stimulate the youngsters’ bodies and minds, cover basic trampolining skills including jumping, shapes, twists, body landings and linking skills together as well as encouraging hand-eye coordination, body awareness and motor

skills. Your child will learn to roll, run, jump, stretch and get around the park in a fun and safe environment. All activities are excellent for developing co-ordination, balance, a love of music and the concentration so needed for further development. Child development research has shown that preschoolers learn best in active, fun environments where they can experiment with their bodies and the space around

WHO'S leading who in this fun jump exercise?

them in a safe environment and JUMP provides an ideal location for mums and bubs to further their advancement. Parents are welcome to stay on the floor with their children or grab a coffee in our JUMP.fuel café depending on your child’s confidence, development and age. JUMP.mini is designed for all ages up to five years of age. We recommend an adult accompany and supervise their children during JUMP.mini sessions but it is not necessary as we do have court monitors available during this time to help your children. It is completely up to you. As children become more capable, parents/carers are encouraged to allow them to be more independent by

I'm gonna get you... viewing as a spectator. Please remember bookings are essential. The easiest, fastest and most convenient way to make sure you don’t miss out on the opportunity to experience JUMP, is to book online. You can book now on our website www.jumpwithus. co.nz. The big advantage of booking online is that you can see live information that will tell you which days and times are available to you. At JUMP we strive to create exciting, enjoyable and original experiences that encourage achievement, fitness and fun. We pride ourselves on outstanding service delivery, safety guidelines, innovation and improvement. Pricing – Hamilton $10 for mini jumpers with a spectator only $16.50 for adult JUMPer and one child (under 110cm) JUMPs for free. This offer is

only valid during our JUMP. mini sessions. FAQs May I accompany my child? We recommend an adult accompany and supervise their children during JUMP.mini sessions but it is not required. As children become more capable parents/carers are encouraged to allow their children to be more independent by viewing as a spectator. What is the age requirement? JUMP is suitable for people of all ages but JUMP.mini is for all children under five years of age and is completely dependent on your child’s confidence. You’re welcome to stay on the tramps with your child or leave them to join in the fun with our court monitors. How much does it cost? $10 for mini jumpers or $16.50 for adult JUMPer and one child JUMPs for free

during our JUMP.mini session only. Are the sessions suitable for children with special needs? Yes. We offer a variety of options so please call to discuss your child’s requirements. How many children are there in each session? Up to 30 children may participate in the JUMP.mini sessions. What clothes should my child wear? Children must wear sports clothes and socks will be provided. Jeans, dresses and clothing with buttons are not suitable for trampolining. Think soft, light fabric. What dates will JUMP. mini sessions be held? Every Wednesday weekly at JUMP Hamilton until further notice excluding school holidays. Any other questions please contact JUMP on 0800 JUMP WITH US or info@jumpwithus.co.nz

s n o i s s e s t i s r n i m . P ery fi v ’s d JUPM n a l a is New-Ze

M is a big place and we get that littleiones rk JU JUMP still Pacoming e n l o p m a to terms with gravity o can Troverwhelmed by the fumble r get o d n I r and tumble of jumping among the masses. e i Prem

That’s why we’ve got special sessions for all those pocket-sized pouncers and their Over is100 trampolines covering parents. JUMP.mini suitable for babies and pre-schoolers aged from 12 months to 5 the floor and wall area invites years and is designed to stimulate their bodies and mind. Your child will learn to roll, run, jump, and get around youstretch to share the fun.the park in a fun and safe environment! When? Wednesdays until 12pm at JUMP Hamilton JUMP.fit10am fitness classes burn up to 1000 (Sessions start on the hour) Cost: $10 per hour for a child under withand a spectator only & $16.50 for adult calories a session and is110cm a unique JUMPer form and one child (under 110cm) JUMPs for free. innovative of exercise. This offer is only valid during our JUMP.mini sessions at JUMP Hamilton

13015

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The park boats a giant Foam Pit, Dodgeball Courts, basketball PLEASE JUMP.mini sessions onlyWall take for place school term SlamNOTE: Dunk Lanes, a Performance theduring advanced and a and are not valid on school holidays. massive open court area of over 60 interconnecting trampolines! JUMP is suitable for all ages, whether it be for the fitness, that

birthday party, family fun or tempting you at our One complimentaryspecial regular flat white JUMP.fuel café.

Enjoy a free regular flat white when a JUMP.mini session is booked at JUMP Hamilton So get the JUMP the coolest venue in town. in our JUMP.fuel café fully equipped withon WiFi.

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Open 7 days BOOK ONLINE at www.jumpwithus.co.nz0800 JUMP WITH US TerMS and condiTionS: offer valid from 15 april until 30 June 2015. Bring this voucher with you to JUMP Hamilton during our JUMP.mini sessions to receive a free regular flat white coffee, Only one voucher per customer, per visit, offer cannot be combined with any other offers. No cash alternative. (0800 586 794) Open 7 days • 0800 JUMP WITH US (0800 586 794)

WHere: JUMP Hamilton WHen: Valid until 30 June 2015 HOW: Show this voucher at JUMP.fuel Hamilton to redeem your delicious coffee. Valid until 30 June 2015 on Wednesdays, during JUMP.mini sessions

WAIKATO BUSINESS NEWS

child focus

April/May 2015

Brain power stops wee Houdini B

Stop your escape artist in their tracks... Do you want to keep your toddler (or pet) out of the babies room, older childs room, the office or perhaps the toilet? are you transitioning from the cot to a bed? Is your young child constantly coming out of their bedroom when they are supposed to be sleeping? It is the perfect tool for that frustrating cot to bed transition when your child constantly comes out of their room. And you can now keep them safely out of rooms without completely closing or locking the door.

Want to stop that early morning visitor sneaking into your bed, or stop them from raiding the fridge at 3am? Here’s your solution. A houdini door is a device that you fit to your door frame. It firmly holds a 35mm thick or 45mm thick door open but at a set distance. (You set the distance depending on where you put the door mounting block.) The hall light can still shine in, the door is still open allowing the air to circulate, and you can still hear baby cry out, but your toddler or pet can no longer move the door and disturb your sleeping baby, mess up your office or get into unsafe rooms. No more unrolled toilet paper.

It comes with 2 door blocks so you can use it with two doors. One at a time. Perhaps the bedroom at night and another room during the day.

11372

ContaCt Bianca Richardson 22 Jasmine Ave, Dinsdale, Hamilton | Email houdinistop@xtra.co.nz Facebook Houdini Solutions Limited | www.houdinistop.com

ianca Richardson was a stay at home mother with a two-year-old daughter who could not only get her arms out of her car seat, she could completely escape from it. She tried many strategies and products but could not find anything to keep her daughter from escaping so she was forced to design a product that would. “After solving my initial problem with a piece of elastic and some bracer clips, I then spent many months researching and adapting the design to ensure that the Houdini Stop was a safety assured product.” say’s now mother of two, Bianca. “It is now a safety legend and I have more than 200,000 happy customers.” Her second product, the

Houdini Lock, came about because her first child used to remove her nappies when she was supposed to be sleeping. “I walked into a few nasty surprises and was becoming frustrated at the many nappies that I had to simply throw out because the sticky tabs had lost their stick or had broken off,” say’s Bianca. “Once I had produced the product, I found it had many other uses too.” Bianca’s latest invention, the Houdini Door, came to fulfil a promise she had made to a friend to find a solution for her middle of the night bed visitor. “Unfortunately I developed it

a bit too late for her,” Bianca laughs. Her “Houdini” is now 10 and a wee bit past this stage. The Houdini products are available throughout New Zealand and Australia and Bianca is now venturing into the European market with UK and Ireland among her first stops. She is already in conversation with big players in that market and will be visiting some of the chain stores over there later in the year. Bianca is open to helping you with your needs so feel free to contact her at any time. Visit www.houdinistop.com for more information or call 07 847 2756

Family Matters is a quality home-based childcare service In groups of no more than four children, often of mixed ages, it’s a ‘home away from home’ where children can learn from each other alongside a supported and well resourced Family Matters educator. “Homebased Childcare represents more of a family atmosphere with both big and little people,” says educator Rosie Vandy. Rosie has been a homebased educator for almost to seven years and really enjoys the close relationships she has formed with the children along with the indepth learning the children are experiencing. “I am able to follow the individual interests of the children in my care. We have time and space to research and investigate topics that arise, and completely follow

through.” Family Matters director Sarah Rolton says that the curriculum, which can be tailored to each child, is a natural extension of what would be happening at home. Family Matters provides support to educators through home visits with qualified teachers, playgroups three times a week along with a range of other child focused community groups. Within Rosie’s home environment children experience the arts, waterplay, construction, sensory play, science experiments, caring for their very own vegetable garden, along with many other activities and experiences. But what happens when children turn five? Once children move off to school, Family Matters works alongside a sister company Home

Base Kids. Differing from normal after school care, Home Base Kids has a range of Nannies that run an Oscar approved programme within a home environment for school aged children. “The concept seems to be quite catching,” says Tracie, Home Base Kids Coordinator “a child can be in a warm comfortable homely environment outside of school hours, rather than a large school hall with numerous children. It is just natural”. Home Base Kids has Nannies available in all areas of Waikato, for no minimum term of care. Nannies can also care for school aged children in the child’s own home; before and after school, during School Holidays or special events- known as Nannies on the Move.

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child focus

WAIKATO BUSINESS NEWS

April/May 2015

Give your child the best start at Soccer4tots When there’s a ball around to play with, there’s fun to be had.

alls are like magnets to both girls and boys - for the pure fun they provide, and the simple actions that get them moving. Through structured indoor ball play programmes, Soccer4tots uses a range of fun, stimulating games and activities where your child will develop improved motor skills and co-ordination, increased self-confidence, communication and social skills friendships, an understanding of teamwork and a sense of belonging. Designed specifically for tots Our ball play programmes are specifically geared towards

preschool girls and boys aged between two and five years. We teach your child many essential skills that are great not only for their physical development, but their social development as well. See real progress after just a few sessions With easy to follow games and instructions that focus on skills appropriate for your child’s age and ability, we build their confidence and ability week on week. Learning through fun At Soccer4tots we provide a fun, structured environment for your child to develop at their own pace.

By limiting the size of our classes to no more than 10 children, your child gets plenty of personal attention from our coaches, who are specially trained to work to the level of your child’s age and ability. In a small group of children the same age, your child will not only develop ball skills that can help them later on, but also gain confidence, make friends, and begin to understand working as part of a team. We encourage you to join in to help build your child’s confidence until they’re ready to attempt activities and challenges on their own. You’ll love it... it’s fun for everyone! “Soccer4tots has been invaluable for my son’s confidence in a group environment. It’s given

him the ability to interact and perform skills with different children. The drills have enhanced his coordination and given him a great understanding of the fundamentals needed for soccer. Soccer4tots has helped my son’s transition into soccer games he now plays on a Saturday. Regardless of what sport your children decide to play, Soccer4tots will help your child immensely” Monty Betham Former NZ Warriors captain, Kiwis test player and professional boxer We currently run classes Saturday mornings at Hillcrest Normal School, but if you are interested on a week day course just let us know we can be contacted on 09 9743644 or www. soccer4tots.co.nz

Someone has to do the hard jobs before the fun can begin.

More than just soccer The kids keenly wait their turn for a dribble (the ball that is) through the slalom

Iconic childcare provider expands The Waikato Kindergarten Association (WKA) has announced that it has been gifted the Hamilton Childcare Services Trust, another iconic not-for-profit quality early education provider in the Waikato. As of May 1, WKA will add Lintotts Childcare Centre (Claudelands), Camellia Childcare Centre (Waikato Hospital) and home based networks in Cambridge, Hamilton West and Hamilton East. With our 29 Kindergartens now lengthening their

hours and days to include term breaks and our five Early Education Waikato Centres providing for children from three months, all year round; this merger offers parents further choices of quality education under a vision of ‘Every child reaching their full potential’. With WKA’s combined expertise in high quality early education, successful management, and the understanding of family’s needs, expect to see some exciting times ahead for the WKA.

Jazz Unlimited rocks! Dance studio

At Soccer4tots your preschooler will learn:

• Basic Ball Skills • Team Work • Co-ordination and Balance while having fun, making friends, and learning skills they will use for life, in a safe indoor, structured environment. Soccer4tots: Fun, educational, developmental. For girls and boys aged 2-5!

. 3 and 4 year all ages and abilities We have classes for From 5 years t, jazz and hip hop. olds can learn balle erican Jazz Am rn classical ballet, and up, they can lea ry. d Contempora and Tap, Hip Hop an

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WAIKATO BUSINESS NEWS

child focus

April/May 2015

Want a family fun day? Bring the kids to CallumBrae Family Golf & Cafe Friends have been telling me to take a trip to CallumBrae Family Golf & Cafe and give the family a fun day. By Mike Blake

fter a bit of careful thought I figured that Callum Brae 25 on their main logo is an address. Correct. And easy to find. At the end of a short journey from the city I discovered a true gem, perched where many years ago the main Hamilton refuse tip claimed the town’s clippings and other unwanted junk. It was a social area then, as I explained to CallumBrae Family Golf & Cafe director John Sung, where families backed up trailers, swapped bits of junk from one load to another and made friends of others on their tidy up missions. Today, however, over gently rising humps of well-grassed land, a transformation has taken place, thanks to John’s parents and more recently, himself. Golf was the core project when the business began in 1997 and it has been developed into the country’s only 18 holes Pitch&Putt (Par 3 golf course) Attached to that is a grand 36 holes Mini Golf enterprise with a twist. Built in 2003, 18 of the holes are bordered as usual but the other 18 holes have no sides for the ball to wildly bounce off when in search of that elusive hole-in-one, and they need much more serious concentra-

tion. This is another one-off for New Zealand and as well as solo golfers can also cater for large groups running corporate ‘tournaments’ and is an excellent spot to reinforce those team building exercises. As a bonus to parents with toddlers there is a proper kiddies’ playground where mums and dads can sit, have a coffee and watch their progeny at play. There is a council-dedicated space with a playing area for the big kids as well. John, who was one of the top amateurs in the Waikato region , is keen to see folk of all ages trying their skill on the Pitch&Putt course and has tailored prices accordingly with adults paying $14, children $10 and seniors only $5. And if you do not have any golf clubs, don’t worry. They provide a golf ball and clubs free of charge. Or you can bring your own clubs. This would be a golden opportunity to sharpen up your short game. John stresses that CallumBrae Family Golf & Cafe is very family friendly. “We cater for children’s parties…birthdays and large groups,” he said. “Every year a number of the region’s large corporates attend, with 70 to 80 staff and guests. “They have an excellent

time with their team building and golf challenges.” In true community spirit, the ever approachable John is keen to help local schools with their fundraising efforts and donates tickets for raffles at school galas, as they have done for the last 10 years. The cafe side of the business is also growing. “We are confident that we can offer customers a pretty good cuppa coffee from Yovin Italian Roast coffee and a large selection of Harney&Sons teas” said John. “And with the quality of the food offerings improving all the time, we are getting busier. “People call by for a coffee,” he said. “It’s easy for a busy mum with pre-schoolers to drop in for a break and while the kids are hard at play, she can relax over a coffee and

A great day on the mini putt course chat to the other mums who are enjoying the break. “It’s very social and we get lots of groups with kids at the

weekends,” said John. CallumBrae Family Golf & Cafe , right in the middle of a large section of Rototuna hous-

ing is like an oasis…a huge expanse of green, dedicated to family play…it would be a shame to miss it.

Help your child become a confident learner Never underestimate the value of education in a constantly changing world should. The definition of education has long escaped the narrow confines of formal teaching – in the early 20th century American educational reformer John Dewey believed that “Education is not preparation for life, education is life itself.” Success in maths and literacy provide the fundamental building blocks for wider learning, and some children struggle to achieve this success in school. NumberWorks’nWords can

help your child become a confident learner, with individual tuition based around a programme devised especially for your child. The fun, success based learning programmes, developed over 30 years in the business, are completed at the child’s own pace. Concepts are broken down to small steps to uncover and concentrate on the exact point your child is coming to grips with at that time, before moving on to the next. Pretty quickly, learning confidence returns, interest increases and the next challenge can be

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tackled with a full set of tools that work. N u m b e r Wo r k s ’ n Wo r d s makes learning fun and enjoyable and accelerate the programme as each student’s anxiety gives way to self-belief and enthusiasm. “While some of the kids who come to us have already lost a deal of confidence and selfbelief, others are achieving very well and they’re simply keen to keep it that way,” says Arthur Yeo, owner of Hamilton West NumberWorks’nWords. “Nothing boosts a child’s effort and achievement more than

feeling they’re good at something.” Find out how NumberWorks’nWords can help your child by booking a free, no obligation assessment carried out by a qualified educator. This will highlight your child’s strengths and weaknesses, identify their knowledge gaps and suggest strategies for progress. Call us now at either centre: Hamilton East 853 8323 Hamilton West 847 0082 Or visit www.numberworksnwords.co.nz for more information.

child focus

WAIKATO BUSINESS NEWS

April/May 2015

Changing lives: Empowering children to flourish with Jenny Bell Oranga Jenny Bell Oranga is an educational consultancy focused on empowering children and adults to be resilient for life.

his is achieved by providing adults and children with effective tools and strategies to take control over their own wellbeing (oranga). Our programmes are tailored for specific age groups from young children, to teens to adults. We empower people to overcome states of anxiety, depression and stress, and to increase their sense of wellbeing and happiness. The Social and Emotional Resiliency programmes delivered by Jenny Bell Oranga are evidenced-based and endorsed by the World Health Organisation. Essentially we use best practice, skills and strategies that have been proven to work. These programmes help all people of all ages build resilience, confidence and emotional wellbeing by teaching cognitive, behavioural and emotional skills in a simple, well-structured format. They promote self-esteem, problem solving, resilience, mindfulness, build confidence and promote positive relationships. The programmes remain at the cutting edge of excellence in anxiety and stress prevention

Signs of excessive worry can be persistent worry about upcoming events; avoidance; attention to threat /hyper vigilance; fast and sustained physiological changes; stress related physical symptoms; difficulty in resting and going to sleep; shyness; social withdrawal; perfectionism; and, appetite changes. Current research estimates that 20 percent of preschool children show moderate to

and resilience building. All children experience anxiety as a part of their normal development. Children who experience anxiety difficulties tend to have more intense worries.

clinically significant levels of emotional and behavioural problems. Anxiety at this level has consequences for social and academic development. When anxiety is chronic and without intervention, it is likely to lead to depression and to have significant life challenges into adolescence and adulthood. Jenny Bell Oranga offers children and families a nine

week child-focused programme. They are passionate about passing on social and emotional resiliency skills and strategies to children and families. Enrolments for Term 2 programmes are closing soon, so Jenny suggests you contact the Jenny Bell Oranga Centre for further information, sooner, rather than later. Jenny’s professional background is in education. She

is a highly experienced and well qualified educator. As well as a licensed and accredited trainer and facilitator of the international FRIENDS programmes, Jenny is also a trained facilitator in both the FOCUS programme (for children and teens with Obsessive Compulsive Disorder) and Secret Agent Society programme(social skills programme for children on the Autistic Spectrum).

Kids need confidence, health and happiness As business leaders, employers, parents and members of the community we all want our young people to be confident, healthy and happy. The programmes run by the Foundation for Youth Development (FYD) Waikato aim to inspire all school age children to reach their full potential by building selfesteem, promoting good values and teaching valuable life, education and health skills. FYD Waikato runs three experiential learning and mentoring programmes for Kiwi children aged 5 - 18 years – Kiwi Can for Primary children and Stars and Project K for Secondary School children. Successes, small and large, include a teacher whose children have learnt pride in their environment and care about a healthy community so don’t walk by a piece of rubbish without picking it up; and school

principals who note a significant decrease in truancy and bullying in the playground as a result of improved interaction, communication and kindness between children. FYD’s programmes have been shown to significantly benefit the community through a youth population who are better educated, have greater communication and social interaction skills, have enhanced employment prospects, greater selfesteem and are healthy and motivated. Currently 14 schools have FYD programmes in Waikato directly benefitting 2200 children. This year has seen a 26 percent increase in demand as schools notice the positive impact FYD Waikato’s programmes are making. This demand continues to increase. While the programmes receive some gov-

Children from Ohinewai Primary having fun during a Kiwi Can lesson ernment funding, we need additional funding to fully cover the costs. Working alongside FYD Waikato provides an excellent opportunity to contribute directly to your community and to make a difference to the employees

of tomorrow. To discuss your involvement or for more information please contact Vikki Blundell, FYD Waikato Regional Manager on 07 839 7058 / Vikki@fydwaikato.org.nz or take a look at

the website - www.fyd.org.nz/ waikato We want to thank all our sponsors and supporters including PwC Hamilton staff and the PwC Foundation for funding this article

We run children’s 9 session workshops that give your child the skills to help them be happy, confident and resilient, no matter what challenges life throws at them.

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• Persistent worry about upcoming events • Shyness • Social withdrawal • Perfectionism • Appetite changes All children experience anxiety as part of their • Difﬁculty in resting or going to sleep normal development, but some events need a bit of • Persistent worry about upcoming

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WAIKATO BUSINESS NEWS

education equals opportunity

April/May 2015

Learning and training solutions that grow outstanding people The team at LearningWorks have been dedicated to providing exceptional learning and training solutions for local businesses and continue to be an innovative force in the education sector.

earningWorks provides a range of services to its business partners focused on the development and delivery of learning and training solutions. As a subsidiary of the Waikato Institute of Technology (Wintec), the LearningWorks team uses technology, business awareness, sound educational principles and modern design to plan, implement and evaluate a solution that

works for learners and organisations. Whether it is upskilling customers through flexible qualification-based and non-qualification-based courses, creating educational resources to support teaching and learning, or providing online platforms that drive success within organisations, LearningWorks ensures its clients and partners are part of the journey from first inception to the

end result. “We utilise the latest proven technology, industry knowledge and pedagogy to design, develop and deliver learning and training solutions to meet the strategic goals of our customer base,” said LearningWorks CE Geoff Day. “We have developed strong national and international partnerships and continue to focus on growing New Zealand as an educational provider and reflecting accessible best practice.” LearningWorks is receptive to the needs of its clients and strives to provide innovative learning solutions in a competitive marketplace.

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19A Marama Street, Hamilton 3204 19AMarama MaramaStreet, Street,Hamilton Hamilton 3204 3204 19A 19A 07-8390074 Marama Street, Hamilton 3204 Phone: • Fax: Phone:07-8390074 Fax:07-8395287 07-8395287 Phone: 07-8390074 ••Fax: 07-8395287 Email: director@sonninghill.school.nz Phone: 07-8390074 • Fax: 07-8395287 Email:director@sonninghill.school.nz director@sonninghill.school.nz Email: www.hghs.school.nz Email: director@sonninghill.school.nz www.hghs.school.nz www.hghs.school.nz

Sonninghill Hostel provides: Sonninghill Hostel provides: Sonninghill Hostel provides: www.hghs.school.nz • A safe supportive environment year 9-13 students • A safe supportive environment for year 9-13 students Sonninghill Hostelenvironment provides:for • A safe supportive for year 9-13 students • Supervised study with experienced tutors • Supervised study with experienced tutors • A •safe supportive environment for year 9-13 students Supervised study with experienced tutors • Computer suites and a range of of other facilities • Computer suites and a range other facilities • Computerstudy suiteswith and experienced a range of other facilities • Supervised tutors • A•commitment to to educational achievement with a balance enjoyment A commitment achievement with balanceof enjoyment&&&wellbeing wellbeing • A commitment to educational with aabalance ofof enjoyment wellbeing • Computer suites and aeducational range ofachievement other facilities

• A commitment to educational achievement with a balance of enjoyment & wellbeing

“We align with industry to ensure we continue to nurture business awareness within our communities,” said Geoff. “Our continued fostering of partnerships with organisations makes a difference in supporting economic growth nationally and internationally.” LearningWorks is a hub of innovative thinkers forming an experienced team dedicated to exploring new ideas, pushing boundaries and improving the way its clients learn. Overview of each department Training The LearningWorks Training Team provides flexible training programmes that work for employers and learners. As a Category One Private Training Establishment (PTE), LearningWorks provides qualification and non-qualification specific training including Business Management, Adult Education and Project Management. “The team also provides Continuous Professional Development (CPD) and supports the delivery of Wintec Short Courses across a range of industries,” said team manager, Donna Cunniffe. “We provide the best solutions, training people with flexible programmes that work for any business and organisation,” she said. “Creating training programmes that are engaging and add real value to the professional development of our learners is always at the forefront of what we do.” Online The LearningWorks Online

Team is dedicated to finding the best online solution that transforms the user experience to learning. We provide learning platforms through Learning Management Systems (LMS), applications (Apps), web development, and hosting and support,” said team manager, Matt Smith. “We’re dedicated to providing the best online solutions to support learners and organisational goals,” he said. “The team at LearningWorks endeavour to break new boundaries within the education industry to transform users’ learning experience with the use of custom mobile applications, Learning Management Systems, plugins and User Experience (UX) designed site themes.” Learning & Design The Learning & Design Team, consisting of instructional and graphic designers, create engaging learner-focused resources via print-based workbooks, blended learning and eLearning. “Most of my team have been with us for eight to nine years, starting as ESL (English as a second language) teachers and curriculum writers,” said team manager Sandra Hutton. “All are highly qualified, several with years of experience in teaching. All employees are firm advocates for creating accessible educational solutions for all learners.” “Our aim is for the learner to succeed,” she said. “And with a team that has the understanding of the learning process everything is designed with the learner in mind. We also care about organisational goals and align those

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needs with learner outcomes for all our resource solutions.” “We are approachable, flexible, professional and learnerfocused. Working with a variety of organisations, topics and subject matter experts and converting that to organisational goals and learning outcomes is what we thrive on.” Sales and Marketing Peter Shergold, a Hamilton man who is back following 15 years in Melbourne, admits he thrives on customer interaction and working with his team on providing the right solution for their customers. The team use a consultative selling process for the specialist products created at LearningWorks from their three key departments: Training, Online and Learning & Design. “As a team, we have a passion for nurturing growth in people and believe that life and learning is a journey that creates great people and therefore builds great businesses. “I am lucky to lead a team of passionate people who are constantly collaborating with our customers to deliver innovative, effective and relevant learning and training solutions,” he said. “LearningWorks offers qualification and non-qualification based training with a great internal support team who partner with organisations to create teaching and learning solutions that work.” For a conversation on how we can assist you please contact Sales & Marketing Manager, Peter Shergold: Peter. Shergold@learningworks.co.nz or Phone 021 372 343

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WAIKATO BUSINESS NEWS

April/May 2015

University of Waikato students Mark Savage and Grace Nolan visited Indonesia to attend CommTECH Insight, an event focused on improving sustainability in developing countries.

Sustainability for Indonesian adventure

Two students from the Faculty of Computing & Mathematical Sciences have spent 10 days in Indonesia at an event focused on improving sustainability in developing countries. CommTECH (Community and Technological Camp) Insight was attended by Bachelor of Computing and Mathematical Sciences (BCMS) student Mark Savage and Bachelor of Science (BSc) student Grace Nolan. The two travellers journeyed to Surabaya, Indonesia’s second largest city to take part in the event. During their stay they were hosted by local university, Institut Teknologi Sepuluh Nopember (ITS). “The purpose of CommTECH Insight was to explore, in depth, the culture and history of Surabaya and to use the city as a case study to learn about sustainable development, both from an environmental and economic point of view,” says Mark. Grace used the trip as an opportunity to immerse herself in another culture. “I was able to form connections with people who have very similar study interests to me, but who come from very different backgrounds, which is the ideal environment for LearningWorks_200x128_WBN_17.04 paths.indd 1

16/04/15 1:10 PM

innovation. Due to the relationships formed I think there is a strong possibility for research collaboration between me and ITS in the future,” says Grace. Both students could see major benefits to society if sustainable practices are embraced on a larger scale, particularly within the information technology sector. Mark and Grace were also impressed by the cultural and scenic highlights on offer at CommTECH, including batik, white water rafting, Indonesian food and dancing, and a trip to an active volcano. Mark was home-schooled for the majority of his school years, and spent his last two years of school at Bethlehem College in Tauranga. “I chose Waikato University for its location and because at the time it was the only university in New Zealand to offer mathematics and computer science in a single bachelors degree.” Grace is a former Waikato Diocesan School for Girls student. She began tertiary study at Victoria University, before transferring to the University of Waikato. As part of a BSc she is majoring in Computer Science, with supporting papers in graphic design, philosophy, psychology and Japanese.

WAIKATO BUSINESS NEWS

April/May 2015

Business hosting opportunities abound M

ay and June will see Hamilton hosting eight matches across five match days at the FIFA U-20 World Cup New Zealand 2015. This is ranked among the top five sporting events in the world, only sitting behind the likes of the FIFA World Cup and the Olympics. The tournament will be witnessed by scouts from most of the world’s great professional football clubs, as this tournament is the source of their future stars. Business hosting opportunities exist every match, which are being held at the Waikato Stadium. “Hamilton hosted matches for the FIFA U-17 Women’s

World Cup New Zealand 2008 and the atmosphere was just fantastic,” said Dick Breukink, general manager of the Novotel & Ibis Tainui Hotels in Hamilton. He was one of a number of Hamilton businessmen to recognise this unique opportunity. In 2011 a group of Hamilton business people, councils and sports organisations, got together and actively supported the city to win hosting rights by raising half the funds needed to put in the city’s bid. “You will be able to see the future stars of Portugal, Colombia, Senegal and Qatar all on one day at Waikato Stadium, on Sunday 31 May.” says Patsi Davies, chair of the Waikato Bay of Plenty Football

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Federation. “You don’t have to be a football supporter to benefit from this amazing football tournament. I know people who were new to football when we hosted the FIFA U-17 Women’s World Cup in 2008 who still rave about it.” “THIS IS THE ONE” is the tournament’s slogan,” says Patsi. “This captures what the tournament is all about. Its our one chance to see football at this level in New Zealand and to have eight matches here at Waikato Stadium is simply fantastic.” Corporate hosting opportunities are still available by contacting James Bannatyne, regional sales manager, james@fifau20.co.nz or 021 078 5065. For more information on the tournament visit FIFA.com/nz2015.

1 - Carl Jorgensen, Donna James, Stephanie Chobra and James Pritchett 2 - Mark Sloman, Rothbury; Marie Waldron and Amanda Clayton, NZI; Steve Megaffin, Rothbury; Scott Zimmerman and Adrian Yamunanathan, NZI 3 - Simon Helm, Rothbury; Richard Battersby, Sport Waikato and Christine Barkley, Rothbury 4 - Simon Helm; Christine Barkley and Mark Sloman, Rothbury 5 - Tony Kane, PHAE Group; Councillor Rob Pascoe, World Cup Ambassador, HCC; Cameron Kay, The Avatar Course and Nicola Browne, HCC

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WAIKATO BUSINESS NEWS

April/May 2015

WAIKATO BUSINESS NEWS Publisher

Alan Neben Ph: (07) 838 1333 Mob: 021 733 536 Email: alan@wbn.co.nz Sales director Deidre Morris Ph: (07) 838 1333 Mob: 027 228 8442 Email: deidre@wbn.co.nz

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from the ground up

April/May 2015

Natural Habitats’ Green Wall aids in sustainability for the new Kathleen Kilgour Centre in Tauranga When the Kathleen Kilgour Centre officially opened at the Tauranga Hospital grounds late last year, this world class radiation treatment facility was the first private hospital to be built on public land and will treat both public and privatelyfunded cancer patients in the Bay of Plenty.

ark Fraundorfer, the centre’s managing director and project head, said that the building is a real statement. It is seen as an integral part of the treatment by making the patient experience as comfortable as possible. Plants are known to help calm patients facing stressful situations. “It is state-of-the-art and functional, but the centre also creates a positive environment for patients, and there is a real focus on sustainability with climate control, rainwater harvesting and the Green Wall,” he says. One of Dr Fraundorfer’s favourite features is the fourteen metre high living Green Wall in the atrium at the south-western corner of the centre. Throughout the year it changes appearance, and the plants contribute to the quality of the air within the centre. Created and maintained by Natural Habitats, the Green Wall is an iconic backdrop to the reception area, which patients actually walk

through to their consultation rooms. Linking all three levels is a glass atrium that contains the living wall of

plants - 70m² in size. It is fed by six irrigation zones and is highlighted by mega-lighting, which is important for the growth of this interior wall. The 3780 plants that make up the Green Wall are a mix of natives and exotic species to create a soothing, natural effect in the translucent panelled building. It is also the first solarpowered radiotherapy facility in New Zealand, with photovoltaic cells on the roof to offset some of the energy consumption used in treatment and lighting.

“Roof light windows provide natural light so the need for artificial lighting is reduced. Heating, ventilation and air-conditioning energy consumption is minimised by opening panes that let in natural fresh air. Also, rainwater off the roof is being used for the toilets and gardens, and much of the environment is climate controlled,” Dr Fraundorfer explains. The Building Intelligence Group has collaborated with a professional team including Architects Wingate+Farquar, Contractors Fletcher

Construction and Quantity Surveyors Rider Levett Bucknall. The 3000m2 facility houses three treatment spaces and supporting clinical areas. The Kathleen Kilgour Centre is also breaking new ground with its use of Building Information Modelling (BIM) – the generation of digital representations of a building’s physical and functional characteristics. BIM enables a ‘build before you build’ process – pre-emptively avoiding errors during construction.

NZGBC showcases sustainability with ‘NZ excellence’ Green Star rating The New Zealand Green Building Council (NZGBC) has achieved a five Green Star rating for its own office fit-out – proving that a modest budget is no barrier to sustainability. The NZGBC moved into its new office at 205 Queen Street late last year, and has since been putting the finishing touches to a fit-out that takes account of people, resources and the environment. A key aim of the new office is to provide a public showcase for Green Star interiors. “Because of the choices we’ve made, our office uses less energy and water, and promotes health and productivity with great internal air

quality,” says NZGBC chief executive Alex Cutler. “We’ve long advocated the benefits of sustainable offices, in terms of cost savings and positive impact on staff. Now we’ve taken our own medicine, and we’re loving it.” The 5 Green Star Office Interiors rating, denoting New Zealand excellence, was signed off today. Although NZGBC certifies Green Star ratings, it was subject to the same independent, robust process all projects experience: two assessors worked on the submission, and an independent chair ran the assessment meeting. The new office is designed to be a welcoming drop-in space for NZGBC members as well as a venue for events and training, helping raise the visibility of the 5 Green Star fit-out. Green Star is New Zealand’s independent rating system that assesses buildings’ environmental aspects across nine categories (eight categories are used for the Interiors tool). How the NZGBC achieved its 5 Green Star rating: Energy – lighting was reduced (from 56 light fittings to 20) and re-designed with presence detectors; new lights are either high-efficiency lights or LEDs. The fridge, dishwasher and IT hardware are Energy Star rated. There is also a real-time energy monitoring display to help NZGBC track and improve energy efficiency. Water – the dishwasher and hot-water dispenser were chosen for their high waterefficiency ratings. Materials – office furniture and computers were reused; any new furniture or cabinetry is certified by a recognised eco label. Existing Green Tagcertified carpet tiles were supplemented with new low-VOC carpet made from recycled fishing nets. Walls and doors were painted with low-VOC, Environmental Choice NZ-certified product. Waste is separated and recycled, and food scraps are composted. Indoor Environment Quality – the office features planter pots and two small climbing walls; species were selected to help filter particles and toxins from the air. A separate air-conditioning unit was installed to regulate the temperature and provide fresh air in the new training rooms. The photocopier room has a dedicated exhaust to remove toxins. Emissions – NZGBC’s

office is in a building with a five Green Star Design rating, which means the bathrooms already has low-flow water fittings. The insulation selected had zero ozone depletion potential and was certified by Environmental Choice NZ. Innovation – two Innovation points were awarded. One was for exceeding the benchmark in the number of plants; the other was for providing learning resources, such as the energy-monitoring display and information cards around the office. Management – construction and demolition waste was minimised and separated onsite, according to a strict waste management plan. Recycling is measured, and eco-friendly cleaning products are used. NZGBC also included environmental management clauses within their lease with the landlord. Transport – NZGBC chose an office that was close to mass transport and many of its members. Though they had a wide range of industry knowledge at their disposal, Cutler says working within their limited budget was still a challenge. “We’re very grateful to our fit-out sponsors, who helped with products and services to make our office a great place to work and for members to visit,” she says. The companies that supported the fit-out are: • Needs analysis – Jasmax • Architect – Phil Smith,

CASA • Engineers – WSP • Project management – RDT Pacific • Contractor – Firma Construction • Air conditioning – Temperzone • Energy monitoring – Schneider Electric • Wall partitions – Potter Interior Systems • Acoustic barrier – Pyrotek Noise Control • Carpet – Inzide Commercial • Paint – Resene • Melteca and Seratone – Laminex NZ • Plants – Exotic Planters • Lightshades – ECC • Hot water dispenser – Merquip • Tiles – Tileworks • Appliances – Bosch Even taking the value of sponsorship into account, Alex says their budget was around the same level as that of other small organisations. “The key to an economical, sustainable fit-out is, don’t focus on bling – look for products that will pay for themselves in terms of energy savings and indoor environment quality.” NZGBC is creating a case study and sample Green Star submission that others in the industry can use to help inform their own projects. Visit www.nzgbc.org.nz to find out more about its Green Star fit-out. Penny Cole of WSP Ltd was the Green Star Accredited Professional.

Wintec presents honorary medals From page 18 Family Centre, Maureen Speedy’s honour comes in recognition of more than 30 years’ worth of commitment to maternal and child wellbeing within Waikato. Through her work as nurse manager at the Waikato Family Centre, Maureen has helped ease the challenge of parenting for thousands of Waikato mums and dads. Also a registered nurse, midwife and trustee of the Waikato Family Centre, Maureen works with new parents on everything from breastfeeding to reflux as well as running support and educational groups for teen parents and families dealing with post-natal depression. Maureen was instrumental

in keeping the centre open after it faced closure due to funding issues in 1996. The centre now receives visits from more than 3500 people per year. “My vision was to use my nursing background to meet the needs of mothers and babies through listening to issues and offering professional, hands-on practical guidance to solve them,” says Maureen. “Receiving this award honours my belief that the Waikato Family Centre plays an important part in supporting families in the Waikato community, and it gives me great pleasure to accept it on behalf of our staff, trustees and many family and community supporters.”

from the ground up

WAIKATO BUSINESS NEWS

Runner-up prize like a winner for Rave Build Rave Build earned runner-up in a competition at the prestigious Webstock ’15 conference in Wellington.

he company’s prize included a $10,000 cheque; NZTE funding for consultancy fees; a trip for two to the USA; and a residency in New Zealand Trade and Enterprises “Landing Pad” in San Francisco to further their business in the States.

Out of an initial 68 businesses that entered six finalists were selected to present their business to a panel of judges that included Lance Wiggs, founder of Punakaiki Fund, Derek Sivers, founder of CD baby, Anna Guenther, co-founder and CEO of Pledgeme and Harry Ferreira, head of small business at BNZ. The Panel was looking at “Start Up” businesses that they felt had the most potential to succeed in the USA marketplace. Rave Build is Enterprise Management

Software for residential builders and light commercial organisations. It allows builders and franchises a tool to easily and efficiently manages their business in one cohesive end-to-end system. Rave Build combines multiple systems into one transparent centralised application creating huge savings in both cost and time. The Rave Build system includes a feature-rich CRM, easy to manage document storage, communication management, exceptional pro-

April/May 2015

A happy Barry Ward from Rave Build with the big cheque ject management, contractor scheduling and communication, tendering, time sheeting and more. Each one of these systems alone could compete with the best in the market, but what makes Rave Build truly

unique, is that all of these systems communicate to create one smooth interconnected end-to-end process. Rave Build’s software covers all aspects of a builder’s system requirements and great progress reporting for

all projects and sales. It is a web-based cloud application that is fully accessible on any smart device. Rave Build is fast becoming the system of choice to run an efficient and smart construction business.

Decrease in Hamilton’s median house price reflects strong sales at lower end of market A drop in Hamilton’s median sales price for the third month in a row reflects strong activity at the lower end of the property market according to Lodge Real Estate’s managing director, Jeremy O’Rourke. Hamilton’s median dipped to $350,000 for the month of March, compared with $352,000 in February. Hamilton’s median in March 2014 was $375,000. “As we’ve been saying for quite a few months now, first home buyers and investors are back in the Hamilton housing market in a big way. Strong buyer demand and resulting sales happening in the $250,000 to $325,000 range is bringing the median down month on month. “However, the median isn’t reflective of what’s happening in the middle to upper end of the market where sale prices are lifting sustainably each month. “Interest in the upper end of the market surged during the month primarily as a result of the number of properties in this category which entered the market during February. Buyer interest in this range remained strong,” said Jeremy. However, he went on to comment that: “Some of these very high end proper-

ties aren’t commanding the same price they would have at the height of the market, say five to seven years ago.” Sales were very strong in Hamilton during March, with 329 properties sold in the city during the month. This compares with 309 properties sold during February and only 257 sold in March 2014. 320 properties came onto the market during March, however houses available

Jeremy O’Rourke. still outstrips demand. “Toward the end of March and into April each year, we

will typically start to see less properties coming onto the market. “However, with the long summer, people listed their properties a bit later,” he said. “This late start to market activity following the summer holidays has meant we haven’t seen listings taper off yet. “However, demand still outstrips supply. The next few months would be a great

time to list a property in Hamilton as there will be less competition from other buyers as we head into the winter months,” Jeremy explained. The start of 2015 has seen a lot more developer activity in Hamilton as compared with 2014. “We are working with many more developers than we were at this time last year,” said Jeremy. “And it’s great to see the range of innovative residential hous-

Crighton Anderson rebrand to Colliers to establish rural valuation capability Crighton Anderson Property & Infrastructure is rebranding as Colliers International. Crighton Anderson is a leading, independent New Zealand valuation and advisory firm offering specialist valuation and financial services to clients across a range of sectors. The firm has particular strengths in the agribusiness sector as well as in property compensation and litigation support. Tim Crighton, executive director of Crighton

Anderson, says the rebrand to Colliers International strengthens the suite of specialist valuation advice available to clients, and reinforces the firm’s position as a national leader in rural valuation. He says it provides Crighton Anderson with a larger referral network, enabling the business to offer clients expertise in areas beyond Crighton Anderson’s traditional core business. “Joining Colliers provides our existing New Zealand and international clients with

all the benefits of a global brand. “Our team of valuers remains unchanged, but this brand collaboration allows us to tap into Colliers’ broad network and experience.” Mark Synnott, chief executive of Colliers International, says Crighton Anderson strengthens and complements Colliers’ national valuation offerings. “Not only does this add to Colliers’ suite of products at a national level, it provides another layer of expertise to our existing rural broker ser-

vice, and the growing number of businesses investing in this sector. “It further cements Colliers International’s position as the largest multinational valuation practice in New Zealand.” Colliers International also has an established rural valuation service in Australia offering valuable trans-Tasman capabilities. Crighton Anderson rebranded as Colliers International effective from 1 April,1 2015.

ing currently being built and in the planning stages. “This is reflective of how the Hamilton market is becoming a more mature metropolitan market in terms of the living options on offer to homeowners.” Lodge Real Estate is Hamilton city’s largest real estate agency by volume with more than 34 percent of residential market share. For the latest REINZ market data, visit www.reinz.co.nz.

HortNZ boss resigns Horticulture New Zealand president Julian Raine has accepted the resignation of the organisation’s longserving chief executive Peter Silcock. “We are sad to see Peter go and will miss his industry knowledge and experience. He has served our industry very well. Peter has worked for grower representative organisations for 30 years. He played a key role in the establishment of Horticulture New Zealand in 2006 and in the development of the industry’s development strategy, 10/2020.

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WAIKATO BUSINESS NEWS

from the ground up

April/May 2015

Whitianga Waterways a unique canal development Whitianga Waterways is the Mercury Bay’s very own unique residential canal development.

ocated along the Coromandel's beautiful coastline, the canals are set just behind the bustling coastal township of Whitianga. Whitianga Waterways is a marine-based urban development extension of Whitianga, undertaken by Hopper Developments which commenced in 2001. The Waterways consists of stunning waterfront and nonwaterfront residential sections, as well as offering aircraft enthusiasts sections on the edge of the Mercury Bay Airfield. The overall design of the development was created to capture a unique waterfront environment, enabling section owners to enjoy an exclusive

The design elements incorporated into the master plan are extensive and unique to New Zealand.” waterfront lifestyle. Canal front lots are most spectacular as they allow for private jetty and boat ramp facilities, enabling owners to launch and berth boats right in front of their waterfront properties. The Waterways has the added amenity of a high quality marine environment, per-

fect for swimming and a wide range of water activities such as kayaking, stand up boarding and much more. At the present

time there are 385+ sections that have been constructed, and the development is only 20 percent complete.

To date limited waterfront sites have been created with approximately 100 vessels permanently stationed on their owners’ jetties. The location of Whitianga adds to its popularity, with coastal attractions such as Hot Water Beach, Cathedral Cove and the Great Mercury Islands all within a short distance by car or boat. Section owners at Whitianga Waterways can set off by boat from their private jetties to pursue the productive diving, fishing and game fishing grounds found within and beyond Mercury Bay. Managing director of Hopper Developments, Leigh Hopper believes: “A coastal development like Whitianga Waterways is every developer’s dream. “The design elements incor-

porated into the master plan are extensive and unique to New Zealand. “Our company is determined to roll out Whitianga Waterways as a world class coastal development delivering unprecedented social amenity and lifestyle values.” The high standard of homes at Whitianga Waterways is a spectacle itself, many are designed with varying architecture and landscaping. “Often a variety of water toys are seen roped to jetties, adding to the character of this desirable neighbourhood,” said Leigh. Come and experience this exclusive waterfront experience. For more information call the friendly sales staff at Whitianga Waterways on 07 866 0164 or visit www.whitiangawaterways.co.nz.

from the ground up

WAIKATO BUSINESS NEWS

April/May 2015

Building Act changes â&#x20AC;&#x201C; not your Law Matters average â&#x20AC;&#x153;DIYâ&#x20AC;? material > by JAMES HAKARia

Solicitor in the Litigation and Employment team at Norris Ward McKinnon Email: james.hakaria@nwm.co.nz / www.nwm.co.nz

n January 2015 changes to the Building Act 2004 came into force for residential building work, affecting the building contractor and homeowner, to strengthen consumer protection. The main change is that the building contractor is now required to provide written information to the homeowner, for building work (e.g. construction, demolition, plumbing, electrical and roofing) of at least $30,000, and some additional warranties. Before entering into a residential building contract, or if the homeowner requests it, the building contractor is required to disclose to the homeowner prescribed disclosure information and a prescribed checklist: Prescribed disclosure - this covers the building contractorâ&#x20AC;&#x2122;s details, skills, qualifications, insurances, guarantees and warranties. Prescribed checklist - this is a Government form which covers information relating to; whether building consent is required, project management and the scope of the building

work, payment and resolving disputes, and having a written contract. The new provisions require that all residential building contracts (for at least $30,000) must be in writing and contain certain terms, including: identify each party, the address of where the building work is to take place, the nature of the building work including materials and products used, price and payment methods, start and completion dates, and who is responsible for obtaining building consent. If you donâ&#x20AC;&#x2122;t have a written contract, or if the contract fails to contain the mandatory parts, then a list of standard clauses will apply by default. Building contactors be aware, the default option is consumer focused, and you may not appreciate the position you are left with. However if you have a written contract, then some terms can be amended, while others are mandatory. Certain warranties are now also implied into residential building contracts, which the

homeowner (either the party to the contact or subsequent purchaser) can enforce against the building contractor. These include that the building work will be completed by a specific date as per the contract (or within a reasonable timeframe if date is not specified), and that the dwelling will be reasonably fit for purpose. Also available is an auto-

matic 12 month defects liability period. Essentially, any defect notified during this period must be remedied by the building contractor within a reasonable time. While this is supposed to be a â&#x20AC;&#x153;no questions askedâ&#x20AC;? clause, the onus is on the building contractor to prove that they are not responsible for the defect. The defect period com-

mences when the building work is completed. It would be prudent for both the building contractor and homeowner to be aware of this date, so any defect(s) can be addressed within the relevant period. Following completion of the building work, the building contractor is to provide the homeowner with a further packet of information, con-

taining copies of the building contractorâ&#x20AC;&#x2122;s insurance policies, applicable guarantees, and maintenance requirements. So if you have building work beyond the capabilities of a hammer swinging-weekend warrior, and a building contractor is required, ensure they provide you all necessary information before you sign the contract.

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city centre return to the both back Again we go in various forms, y that retail. n and that public amenit to that chicke corporate and sector of your also rears Every city centre parking that no other part egg; the public the people debate. ise its head in this region will have; hall, needs to priorit at the feels alive when their been s , city The decline has 13 major library their city centre are going about days a g m and past ss, seven steady over the art gallery, museu top of their plannin busine it first ng evenings . years. many others hierarchy. Put week, includi n is: iture as where vibrant And the questio It should be and see expend if you have a lity ? have for into the that you might Can it be halted people gather an investment â&#x20AC;&#x153;stripâ&#x20AC;? of hospita ty just thought. One they are Or as some would much more than An interesting a no brainer - of course CBD, giving certainâ&#x20AC;&#x2122;s businesses. of be it be halted? The revitalisation t ask: Should â&#x20AC;&#x153;shoppingâ&#x20AC;?. considered to around the region a recent have a Viaduc to its According to City centres important. commitment the Auckland on not the tation, the rcial, civic and value that is has had an impact an example of presen social comme is CBDs er the nship tood. But increasingly what the custom shop symbiotic relatio always unders cultural hub. City understanding g it , losing ent are the expects of a and knowin n retail and investm m who are in decline now So This betwee proble ng ng shops are in our activity is changes. ground to out-lyicts. front, hence commercial stakeholders may mean includi capes, had to make r, nce that streets differe of a g l. shopping precin becoming smalle What critica CBDs? thinkin r is stock, and n and and There are some that carrying less Itâ&#x20AC;&#x2122;s the chicke The short answe open spaces has made! s shopping. events ies; of which interesting metric opening online in Several large egg situation everyone. parking amenit which of the CBDs some as the Does s in The changes show that all But there are comes first. development in the city such ructure cities of ones, dollar and the follow in the three roading infrast on commercial clearly defined ls, who only the public America's Cup le are versa? In Cup made the Golden Triang larly can also impact retail or vice including counci assets can invest. Rugby World traffic all about necessary, in decline, particu centres, taking using From there the end, it is have billion dollar development , t n of Hamilton. transformatio . pers can suppor the private sector Tauranga and course, away or around . the people and develo but value pers, who , waterfront There are, of alternative routes That is the true through develo further growth the downtown the gs, reasons . precinct is s invested in There is also a number of of a city centre have million investing in buildin g into a vibrant changing is so growin for this, from difficulty in getting A city centre city centres. hotels and, in amazing. a ds tial just a are are retailer deman nt a centre to have As important Big corporates much more than is the numbers, residen approach are ct, it ion, in and in site and footprithe consolidated retail precin businesses who accommodat now moving ns with , g as to their thrivin society costly decisio requirements on such things heart of our knowing that you have this ing making tion and not a have a opinions g trend, becom advent of destinathat opening hours, on location; investment will commercial and 4 civic of the same growin the CBD Continued on page retailers; those proliferation the commercial, of any based on how market. brand so who else is hub have built their consumer offer. is Businesses will and cultural performs and shoppers Of course there n of strongly that region. located there. distance to will travel a always the questio It will often have and ease of them. accessibility g retailin t Interne

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April/May 2015

WBN

IoD John Spencer lunch

First on the scene PROUDLY SPONSORED BY MONTANA CATERING

Montana Catering Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz

1 - Kim Richards and Raewyn Kirkman. 2 - Ryan Hamilton and Daniel Chadwick 3 - Garth Dibley, John Spencer, Margaret Devlin and Peter Reidy 4 - Don Seath, Mike Pohio, Norman Barker and Antanus Procutas 5 - Terry Wilson, Gordon Lewis and Craig Hobbs 6 - Phil Caffyn and Steve Tritt 7 - Grant Robson and Daniel Shore

IoD introduces new members 1 - Karin Thomas and Simon Lockwood 2 - Victoria Whitfield, Margaret Devlin and Bill McLeod 3 - Bruce Sheridan and Paul Brown 4 - Megan Beveridge and Leean Bedwell 5 - Chany Nandu and Tania Simpson

WAIKATO BUSINESS NEWS

April/May 2015

Great team at Hamilton Windscreens What a team… 25 years in the Windscreen Repair business and still going strong. By Mike Blake

The team at Hamilton Windscreens

hat’s Hamilton Windscreens, the Autoglass Specialists on Te Rapa Straight. With 10 staff locally and branches in Tauranga and Queenstown, owners Dean Holmes and Marcus Steele have stamped their place nationally as the ‘go to’

Autoglass Specialists. And when I called by, the Hamilton workshop was humming with an ambulance, several utes and cars all being worked on. The extension at the back allows them to work on large vehicles under cover when the weather is not the best. Lisa Burroughs, who manages the front office with young Kate Jessop, was on hand to run through the long list of vehicles that come through Hamilton Windscreens’ premises. “If it can be repaired, we’ll fix it,” said Lisa. “If the condition is too bad, we’ll replace it”. “We offer a mobile service so if you can’t come to us, we

Book Review

How to succeed with continuous improvement Leading expert Joakim Ahlström’s new book details clear-cut steps to implementing continuous improvement making high company performance surprisingly simple “The (book’s) inspiration and easy-to-use tools... have taken our work with continuous improvement to a higher level.” — Annika Mattsson, finance services manager, IKEA “This book encapsulates the essence of how well-managed companies achieve astonishing results... A must-read for managers and employees in both manufacturing and service organizations.” —Katalin Paldeak Pålsson, vice president, Clarion Hotels

Ask a manager if his or her organisation works on improvements, and chances are the answer will be yes. Then ask for specific examples. “If you don’t get a list of recent concrete improvements, then odds are the company doesn’t have an improvement culture -and isn’t operating effectively to achieve high performance and success,” says Joakim Ahlström, one of the world’s leading continuous improvement experts. Ahlström’s new book, How to Succeed with Continuous Improvement: A Primer for Becoming the Best in the World, offers a comprehensive, detailed, and easy-to-read guide to implementing continuous improve-

ment by providing a real-life case study of one organisation’s journey to a world-class continuous improvement process. After first helping the reader decide whether or not to embark on the continuous improvement journey, Ahlström then details the entire process step-by-step, focusing on how to achieve remarkable business results with his proven methods. Each chapter describes a specific stage of the transformation story and provides a clear analysis to help the reader apply these methods in his or her own company. Concepts explored throughout How to Succeed with Continuous Improvement include: How to shift mindsets and

behaviours using the often neglected practice of coaching Common pitfalls to help you plan out how you will apply the principles and practices Using “six-legged spiders” and “fishy” diagrams to achieve measurable results Ways to avoid “Watermelon” (deceptively good-looking) key performance indicators that often mask the truth Ahlström explains the rationale behind all the methods featured in the book -- the results they produce, and why -- and offers practical advice on how to get full input from everyone involved. His concluding chapter offers a current-state analysis tool and a simple template to apply.

“There are five easy but crucial points to keep in mind as you implement my process,” adds Ahlström. “Keep it simple; stay focused; visualise the good examples and progress made; create ownership by asking instead of telling; and be systematic.” Having successfully helped dozens of major global companies such as Coca Cola, Volvo, Ericsson and IKEA, he is clear on what works and what doesn’t in helping organisations to soar. How to Succeed with Continuous Improvement imparts this knowledge in a simple, concise manner to help businesses thrive. Joakim Ahlström is Sweden’s leading authority on creating a continuous improvement culture.

can come to you whether it is at your place of work or your home,” she said. Hamilton Windscreens carries screens for a diverse range of vehicles as the company handles cars, caravans, boats, buses, trucks, heavy machinery, classic models and ambulances. “Basically anything that’s glass on a vehicle,” said Lisa. “It’s essential as we are the preferred glass supplier for most of the dealerships around the city.” “We can assist clients with insurance claims, sometimes all that is needed is a policy number otherwise we can help them when lodging a claim,” said Lisa. Both Lisa and Kate agreed that the atmosphere within the business is most friendly and offers a professional standard of workmanship with staff having a number of years experience between them working in the industry. “We have a courtesy car for clients (when available) and a space where they can relax over a coffee for those who wish to wait while their screens are being sorted,” said Lisa. At their recent 25 years' celebration one staff member was a standout…Colin Donker has been there from the start. “We have a very low staff turnover, we have a great team and we all enjoy working here,” said Lisa. You can check them out on www.hamiltonwindscreen. co.nz or contact the company through email: info@hamiltonwindscreen.co.nz

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WAIKATO BUSINESS NEWS

April/May 2015

St John BA5 welcomes the Chamber

3 1

1 - ON HAND TO explain the life saving devices displayed for Business after Five patrons were St John Hamilton team manager, Adrian Gavin; emergency medical technician, Brad MacKay and district operations manager, Central, Stuart Cockburn 2 - A VERY POLITE honorary general manager, pet therapy for St John Central, Tristan with Dr Sharon Kletchko 3 - General manager Central Region, Dr Sharon L Kletchko; comms advisor, Mark Tregowarth and fundraising, marketing and comms manager, Central, Vanessa Williams 4 - From the chamber, Amber Sutherland with Lisa Rogers, St John 5 - Nick Coley; Mark Tregowarth and Peter Hicks 6 - Matthew Coyne, Plan B with chamber CEO William Durning 7 - Johnny Bryant and Susan McKellar from Leap, Hamilton

Thank You FOR HELPING COURAGE SHINE THROUGH On behalf of the 152 children and families that True Colours supported throughout 2014, we thank you for making our free service possible. We may not be able to stop the grief and enormity of learning a child is ill or that they may or may not live. But with your help, we are able to provide support.

WAIKATO BUSINESS NEWS

April/May 2015

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WE BEGIN WITH THE END IN MIND