Waikato Business News May/Jun 2015 by Waikato Business News

Business News www.wbn.co.nz

May/June 2015 Volume 23: issue 5

Surviving toxic leaders From Dr Colleen Rigby

INSIDE

Director of MBA Waikato Management School The University of Waikato

How many inspiring, authentic and transformational New Zealand business leaders can we name?

ost people, after a few moments of hesitation, might think of leaders like Rob Fyfe, Stephen Tindall, Mai Chen and Fran Wilde. On the other hand, ask people about a bad leader they have experienced and they can respond with alacrity. So why is there a plethora of bad leaders and a scarcity of outstanding leaders? This may come down to the type of narcissist they are. An “aha” moment about this question occurred at the International Leadership Association Conference in San Diego late last year. A PhD student Emily Grijalva presented her award-winning research on narcissistic leaders and noted two key points: it all starts when leaders are first selected; and

narcissism levels fall on a continuum. Narcissistic leaders thrive in the selection process because they can be charismatic and charming. They are confident, well-dressed and have high selfesteem. The impression they leave is of a visionary who is capable, highly extroverted and outgoing. Their pride in their own accomplishments is influential and persuasive. As a result narcissists appear likely to be highly successful leaders and so are often selected for a leadership position. If they are constructive narcissists, with moderate levels of narcissism, like the NZ leaders mentioned above, then they are not only visionary but also build a sense of trust, are well-

Dr Colleen Rigby Director of MBA balanced, consult staff and show empathy. While they are larger than life in terms of their vision

and profile, they do not feel they deserve special treatment. But some leaders are reactive narcissists (high on narcissism) or shy narcissists (low on narcissism) -and both can be equally devastating for the people they lead. Reactive leaders have a grandiose sense of self and see themselves as special, which can result in them being obnoxious, blaming and lacking in empathy. They have a strong sense of entitlement and exploit others. In their self-absorption and selfadmiration they come across as superior and arrogant. Reactive narcissists seldom take responsibility for failure they will find someone else to blame. In their self-absorption and self-admiration they constantly

WooHoo – NZ Tax Refunds achieves Trusted status WooHoo – NZ Tax Refunds (nztaxrefunds.co.nz) has been awarded Consumer NZ’s ‘Consumer Trusted’ status, giving consumers confidence that they are dealing with a trustworthy business in an increasingly competitive market. WooHoo is the first tax refund provider to be awarded the Consumer Trusted status, placing WooHoo among a select group of businesses recognised for their best-practice standards of service and fair dealings with customers. CEO of WooHoo – NZ Tax Refunds, Cilla Hegarty, said becoming a Consumer Trusted business was testament to the Continued on page 3

Left to right: Cilla and Aaron Hegarty, WooHoo with Derek Bonnar, Consumer NZ

seek positive feedback, see negative feedback as an insult and denigrate anyone they see as a threat. This type of leader rarely consults, manipulates others and may seek constant achievement to compensate for their own insecurities. Shy narcissists on the other hand, while ambitious and selfcentred, are often insecure and suffer from imposter syndrome, not fully believing they deserve the job. They are hesitant when interacting with others and may reinforce their security through dealing with spreadsheets behind closed doors, rather than interacting with others. The way they deal with uncertainty and fear of failure is by being perfectionist, but when something goes wrong they experience intense shame reactions. Despite hypervigilance, when their vulnerability is exposed they can become defensive and hostile. They may also exploit others, but will do so covertly. Whether these leaders are effective or not depends on whom you ask. Ask the leaders themselves and they rate themselves as highly effective; ask their followers and colleagues and they will tell a very different story. If you are currently dealing with a reactive or shy narcissist as your boss, here are some tips: Give them positive feedback about what they are doing well. Couch negative feedback in a way that is not threatening – you may phrase it as a challenge: “That sounds like a great idea. Let’s see if we can brainstorm Continued on page 3

Cosmetics developer nears million dollar mark Page 4

Architecture Awards Page 20

Conference and events Pages 22-27

Business Awards Launch Waikato’s function of the year, the Westpac Waikato Business Excellence Awards, is to be launched officially on Friday, June 26. The WWBEA identifies and celebrates excellent local businesses that have the qualities to make a major impact in the local, national and global business arena. The launch will announce the categories for this year, entry and nomination processes and the benefits to be gained from being an entrant. To register to attend or find out more email events@ waikatochamber.co.nz

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WAIKATO BUSINESS NEWS

May/June 2015

Precious Metals’ diamond experts bring home the goods An exciting diamond trail has been completed and our intrepid travellers, Michael Platje and daughter Alicia are home after three weeks in some of the most dangerous spots on the planet. By Mike Blake

he first leg of their journey took them to South Africa to the diamond mines in Botswana. The group of 28 invitees from New Zealand and Australia were fully escorted and travelled in vans during their stay on the African Continent. “We were told not to leave the hotel grounds and there was lots of attention to security, said Alicia. At the mines it became even more intense with our eyes being scanned, fingerprints taken and a simple body search,” she said. This was all carried out at a police station on the mine precinct which was cut off from the outer world by electric fences.” Both Michael and Alicia agreed that the mine visit was amazing. “It’s about 350m deep and we could see the ‘pipes’ of greenish soil where diamonds are found,” said Michael. “Before we went down on our tour we were given a safety

briefing as the mine is a zero accident area and security was tight, especially as there were teams planting explosives to blast the diamond- bearing rock.” Visits are strictly by invitation only according to Michael. “You can’t just rock up to the gates and say ‘let me in for a look… they won’t let you in,” he said. On the next leg of the trip Michael was able to source special diamonds on order from clients back home in New Zealand. These are then sent by special secure courier. “I never carry them with me as the risk is too great,” he said. “But now we are safe home, with the diamonds to arrive quite soon, I will be able to begin the designs and manufacture of the one-off pieces for my clients.”

1 – Michael and Alicia Platje dwarfed by the huge wheels of one of the rock transporters 2 – The touring party scramble over the immense transporter 3 – Michael and Alicia Platje with the mine behind 4 – A tense moment as one of the cutting team prepares to cut a gem stone 5 – The MINE – a long way down and a long way across 2

Contact Michael Platje on 0292 743 333 or visit us at Centre Place Shopping Centre | 501 Victoria St, Hamilton | Ph (07) 957 0137 | Fax (07) 957 0138 Email centreplace@preciousmetals.co.nz | www.preciousmetals.co.nz

WAIKATO BUSINESS NEWS

May/June 2015

Lazy sales staff costs money, growth and jobs Sales people who do the bare minimum are costing the average British business up to 60 percent growth every year, simply because they don’t follow up sales leads, or just can’t be bothered to take a long trip to meet a client.

t’s a view backed up by sales staff themselves, who see the bad hab-

its and sometimes-illegal behaviour of their colleagues every day, a nation-

al business law consultancy says. According to the Protecting.co.uk consultancy, salespeople are often a law unto themselves, and their suspect practices are not only damaging company prospects, but could collectively be holding back the UK’s industrial recovery. “Every salesperson has battle tales of epic sells and enormous commis-

WooHoo – NZ Tax Refunds From page 1 company’s commitment to providing exceptional customer experiences. “We’re thrilled to receive Consumer Trusted accreditation, which gives consumers confidence that our standards of service are second to none. It is independent proof that consumers can trust WooHoo as New Zealand’s preferred and fastest-paying tax refund company.” The accreditation is independent recognition of the company’s commitment to fair business practices, she said. “We’ve always been committed to providing exceptional customer service and have helped more New Zealanders get their tax refunds than any competitor. Making it easy for people, then giving them their own ‘WooHoo’ moment, is what we do every day and gaining Consumer Trusted status puts us in the top league of trusted businesses nationally.” Chief executive of Consumer NZ, Sue Chetwin,

said the organisation is delighted to welcome WooHoo – NZ Tax Refunds to its Consumer Trusted family. “We’re pleased to award WooHoo with Consumer Trusted status. We introduced this programme as a way to encourage businesses to up their game when it comes to good service. “We were impressed with WooHoo’s attitude to its customers and its stand-out business practices, which consumers can rely on to get their tax refunds processed quickly and efficiently.” The Consumer Trusted accreditation programme recognises stand-out business practices, provides consumers with confidence and celebrates those businesses committed to providing exceptional and fair customer experiences that meet and deliver over and above their obligations. Consumer Trusted businesses comply with a stringent set of criteria set out in the Consumer NZ Code of Conduct, based on

nine key principles: 1. Exceptional customer service 2. Returns, refunds and complaints – putting it right 3. Online presence – an up-todate, informative online presence 4. Contracts – fair, easy to understand and robust contracts 5. Pricing – clear display of prices and fees and responsible payment options 6. Privacy and use of personal data – personal customer details are not exploited 7. Advertising and promotion – advertising and promotion is accurate. 8. Industry standards – meets industry requirements 9. Over and above the law – delivers over and above consumer law. WooHoo – NZ Tax Refunds operates on a no-refund, nofee policy and has helped hundreds of thousands of New Zealanders get their tax refunds from the IRD – more than any other provider.

sions,” says Protecting.co.uk spokesperson Mark Hall: “But if you delve a little deeper, they’ve also got stories of fantastic skives and dreadful scams. “It’s terrible, because most sales staff are hardworking types, but there’s a core that are a law unto themselves, and they are costing their companies and the British economy dear.” Speaking in confidence to sales staff at business conventions and conferences, Protecting.co.uk found that a lack of motivation leads to companies missing out on millions in potential sales because the sales team isn’t working to its full potential. Protecting.co.uk estimates that some companies are missing out on up to 60 percent growth each year thanks to sales staff not working to their full potential. So, what’s happening? Mark says that sales people admitted that they or colleagues: • Don’t bother following-up sales leads, especially if they looked like too much trouble or were too far

away • Never up-sell to add value to the sale • Stop selling once they hit their commission target • Faking appointments • Wreck potential leads through basic bad manners, such as missing meetings or giving misleading information That’s a view backed up by 70 percent of salespersons we spoke to (1200 people in total were surveyed), with many people coming up with tales of dishonesty which are costing their companies dear. More than 90 percent of sales staff knew of a colleague who had been sacked for dishonest behaviour, showing that there’s an epidemic of bad salesmen in the UK. Apart from the petty theft of faked appointments and rounded-up expenses, the most damaging to company prospects is the fact that many sales staff simply gave up working the minute they hit their commission. “One salesman boasted that he could hit his monthly target in 15 days, and then

effectively take the rest of the month off,” said Mark. “That sort of attitude is costing profits, and in the end, jobs. He might be a great salesman, but that’s not the kind of person I’d want working in my organisation.” Others said they’d not chase up new leads, and would rather keep bumping along with existing contacts. “When so much relies on growth, lazy sales people are costing us dear all the way down the chain from production to consumer,” says Mark. “It’s selfish, as they’re doing the bare minimum, while denying their organisation the chance to make more money and recruit more staff.” On top of bad habits in their basic duties, half of all sales people said they had faked their car mileage claims at least once in the last year, another act of petty theft that can add up to thousands every year for a company. Car-leasing firm Flexed. co.uk says that while many sales staff see faked mileage Continued on page 31

Surviving toxic leaders From page 1 five ways to do this.” Allow them to take the glory for ideas – if the organisation is being effective and you are achieving your outcomes, does it matter who gets acknowledged? Use the team approach of “we are in this together so let’s see how we can come up with a

plan to address it.” They will come up with some useful ideas - be prepared to follow these through and make sure they succeed. Do not buy into the sense of entitlement – focus on the team as a whole. Make sure you keep accurate notes of meeting decisions and

copy these directly after meetings to all those who were present. However, in the long-term we need to look critically at our leadership selection processes to determine the kind of narcissists we are selecting for leadership roles.

Introducing your local ANZ Deal Team Dave Barnett Trade Specialist david.barnett@anz.com T. 07 837 8767 M. 021 310 481

Kylie Jury Agri Specialist kylie.jury@anz.com T. 07 837 8567 M. 027 224 6709

Scott Neeley Senior Agri Specialist scott.neeley@anz.com T. 07 837 8635 M. 027 475 4684

Guy McLean Senior Commercial Specialist guy.mclean@anz.com T. 07 837 8790 M. 027 451 2916

Chelsey Hawthorn Commercial Specialist chelsey.hawthorn@anz.com T. 07 837 8288 M. 021 838 414

Karen Kiernan Transaction Banking Specialist karen.kiernan@anz.com T. 07 837 8638 M. 027 274 9445

Roger Middleton Property Specialist roger.middleton@anz.com T. 07 837 8052 M. 021 344 691

You may know ANZ is the market leader for access to specialist expertise, but did you know those specialists are located right here in the Waikato? Our commitment to giving you more means we have local specialists, on the ground, ready to share our knowledge, insights and connections to help your business grow. So when you’re planning your next business deal, be sure to give us a call.

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WAIKATO BUSINESS NEWS

May/June 2015

Kiwi cosmetics entrepreneur on track to hit the million dollar revenue mark Christchurch entrepreneur Brianne West founded Sorbet Cosmetics – a manufacturing and online retail business selling New Zealand’s first 100 percent solid beauty bar range in 2012.

he business began at home while she completed the second year of a science degree at the University of Canterbury. Just three years later the 27-year-old is on target to reach $1m in revenue by 2017, has cus-

tomers all around the globe and is about to embark on an ambitious international growth plan. Annual sales continue to double and her beauty products have already caught the attention of actress Gwyneth Paltrow and American fashion model

Brooklyn Decker. Brianne is currently looking for business investors with the aim of raising $150,000 in funding to develop the company’s production capacity and enter new markets in the coming months. Brianne has successfully married science with nature to formulate New Zealand’s first 100 percent solid beauty bars, made from naturally-derived, sustainable ingredients. Increasing demand has moved manufacturing from Brianne’s home to a larger facility in Christchurch, where she and three staff members make more than 100 of her innovative face,

Excellence means access to the latest technology Christchurch entrepreneur Brianne West hair and body bars each day. Sorbet’s product list includes solid shampoos, conditioners, cleansers and scrubs, moisturisers, serums and household cleaning bars that all last several months. One of the newest additions is a self-tanning bar, which Brianne believes to be the first of its kind in the world. Brianne is in the process of establishing a flagship store in Auckland which should be fully operational by the end of the year, expanding Sorbet’s reach throughout the country. As a result of her science background (Brianne is on track to finish her degree in the next few months), she is uniquely placed to formulate new products and ingredient combinations that have a point of difference in the fast-growing natural beauty industry.

The next step is to take Sorbet to the world with the goal of expanding into select European markets by 2017. Germany, Scandinavia, Spain and the United Kingdom are hot on the natural or “green” beauty trend and Brianne will be meeting industry contacts in each destination during an initial scouting trip in July. Why solid? As the bars contain no water, they are free from preservatives, formaldehyde, sodium laureth sulfate and other undesirable ingredients – meeting the growing consumer demand for natural products with no preservatives or additives. A solid product also means less wasteful packaging, with most of Sorbet’s bars sold in water-soluble paper – a new concept for the beauty industry and one that Brianne has pioneered and understands to

be a world-first. As a result, the company has stopped more than 32,000 bottles and plastic containers being made and sent to landfill. This is in line with the strong environmental principles on which Sorbet is founded. Ethical ingredients are purchased direct from the producer wherever possible. Brianne sources organic coconut oil directly from plantation growers in the Pacific Islands and is currently in the process of sourcing organic cocoa butter from growers in Ghana. She also sources raw ingredients from New Zealand suppliers wherever possible. The ultimate aim is for Sorbet to become a multinational company with philanthropic roots, by establishing a foundation that supports environmental welfare. Brianne also hopes to grow relationships and work directly with producers in developing nations, providing jobs and business investment for the locals. Sorbet Cosmetics was also recognised as a finalist in the University of Canterbury’s 2014 Entre Awards and the Sustainable 60 against much larger and more established businesses. Further points of interest: Brianne is seeking to distribute Sorbet Cosmetics through at least 35 high-end department stores throughout New Zealand, while still maintaining an ecommerce business model which drives the majority of sales. Significant research and development is invested into each new product with Brianne drawing on her scientific knowledge to regularly create new formulations. It takes on average 12 months before a product is approved for retail. Brianne is a savvy entrepreneur who has big plans for Sorbet Cosmetics in the near future.

It’s reassuring to know that because Braemar is owned by a charitable trust, we reinvest any surplus to stay at the forefront of surgical innovation. This means that when you choose Braemar, you are choosing state-of-the-art digital operating theatres, innovative procedures, and in some cases drugs that may not be available at public hospitals. Talk to us about how you can receive the very best care.

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Waikato Branch Emerging Director Award The Institute of Directors in New Zealand (IoD) promotes excellence in corporate governance, represents directors’ interests and facilitates their professional development through education and training.

Are you... • Aspiring to follow a directorship path? • Committed to excellence within governance? • Have some experience but want to accelerate your development? Have you... • Shown commitment to your own governance development? • Shown a sense of passion and enthusiasm for governance?

Applications close at 5.00 pm, Friday 5 June. To obtain an application form please contact our Branch Manager, Megan Beveridge, email: waikato.branch@iod.org.nz, tel 021 358772, fax 07 8547429.

Benefits include: • complimentary membership with IoD for 12 months • complimentary attendance at all branch functions for 12 months • mentoring with an experienced director for 12 months • $4,000 towards IoD professional development (must be spent in current year) • ‘director development’* position for 12 months with the sponsoring board Hamilton Airport. * The emerging director will have the right to participate in board and audit committee meetings but will not be able to vote on any board resolution. The successful applicant will be required to sign a confidentiality agreement with the sponsoring board.

Waikato branch is kindly sponsored by: This award in association with:

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May/June 2015

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WAIKATO BUSINESS NEWS May/June 2015

Childhood event inspires social justice career An event from his childhood affected Murray Riches so much, he’s spent his life studying it.

n 2014, the University of Waikato management school student completed a Master of Management Studies, supervised by Professor Debashish Munshi, for which his thesis received an A+. His thesis is entitled Constructing and Reconstructing Criminality in Aotearoa/New Zealand: Dominant Media Discourses on Crime and Criminality and their impact on offenders’ identities and rehabilitation efforts. Murray says his interest in this subject began when, as a 10-year-old, his foster brother went to prison. “I have clear memories of how my foster-brother’s ‘self’ was diminished by this, and our family became voiceless once he was deemed to be a criminal,” says Murray. “No-one was interested in what we had to say. It was a very confronting experience and it was the first time I realised my privileged experience of being a middle-class, white person wasn’t shared by everyone. That was a foundation moment that started my journey to social justice, activism and advocacy.”

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Originally from Taumarunui, Murray now works as a youth mentor with Anglican Action in Hamilton. His Masters research examines media reporting and ideologies surrounding crime and criminality in New Zealand, how such ideas are constructed and reinforced by mainstream media and what implications these stereotypes have on rehabilitating offenders who have served time. His project had two parts: half of it was analysing media reporting of crime and criminals, focusing on the New Zealand Herald and Waikato Times over a 12-month period. The other half involved ethnographic work where Murray spent 12 months as a participant/observer in an offender rehabilitation programme for men serving jail terms of up to 20 years who are deemed high risk, attending focus groups and interviews. “It was a really humbling experience,” says Murray. “The

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men’s openness, kindness and willingness to make me feel included was quite overwhelming. I was made to feel a part of their community and journey.” Murray says there is a portrayal in the media of a one dimensional criminal identity. A person’s offending becomes all they are, not part of a bigger story. “I’ve heard people described in the media as mongrels, and violent monsters who shouldn’t be approached, and had vastly different experiences of them when meeting with them faceto-face. We’ve all done things we wouldn’t want to be defined by, but there is no humanity in the portrayal of what is a criminal.” His study identified the “otherisation” of criminals in the media, where offenders are referred to as an “other”, a person outside what is assumed to be the mainstream social framework. Murray believes this ‘wilful blindness’ in mainstream media needs to change. And while he says the media in general reports on criminals a certain way, Murray acknowledges some journalists see beyond the stereotypes, and challenge the idea of the crime being all a person is. His research emphasised that the media and society needs to shift away from fearbased sensationalised responses to crime. “Until we are able to understand a person’s full story, and therefore their full humanity, the fears and prejudices about criminals will remain.”

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WAIKATO BUSINESS NEWS

May/June 2015

Tech Talk

The importance of Strategy by kristy darbyshire CodeBlue Business Analyst Phone: 021 810 949 Email: Kristy.Darbyshire@codeblue.co.nz Have you ever decided to quickly shoot to the supermarket to grab a few things, only to start driving home and being overcome by a feeling of being ripped? You start to think about how many items you have in your boot compared to how many bags you walked out with compared to how much you paid for it. You come to the conclusion time and time again that you should not shop without a list, or while you’re hungry or when you’re in a hurry. You end up with all sorts of things that you probably don’t really need and it costs a whole lot more than your usual planned weekly shop. There are a number of things at play here – your lack of planning and strategy, the supermarkets’ carefully thought out strategy to get you to buy more, and if that’s not enough you get double strategized by the product seller and the supermarket at the same time, tag teaming with specials and carefully placed items all designed for the impulse buy.

This example plays out in businesses i see every day, highlighting the very clear importance of strategy. Strategic management is critical to organisational development as it aligns the mission and vision with operations. iT strategy is even more important these days for small business, it helps define the wants and needs of the business and can be used as a decision making guide. i have often seen a technology decision made by someone in the business after a good sales pitch from an iT vendor. “it looked good” “it was meant to help us do…..”and in reality the business might not have even needed the application or technology and most often it’s not meeting the intended purpose. iT has taken on an increasingly integral role in the way all other parts of the company operate. everything from marketing, to sales, to human resources rely on iT to provide support for the applications they use as well as the overall iT infrastructure. when planning ahead for the year, iT must not only chart its own path, but help chart the paths of every other department, understanding the business needs from the bottom up. The iT strategy cannot be just in terms

of technology solutions, it must be thought of in terms of business goals and opportunities.

it strategy important for small business security according to a study by Kaspersky, only 19 percent of “very small businesses,” which they defined as businesses with 25 or fewer employees, said that iT was among their top two strategic interests. The study found that bigger companies were much more serious about having an iT strategy and for good reason. a major facet of iT strategy is security, which is of central importance when so much company and customer data is collected and stored digitally. Kaspersky said that while it understands that iT solutions can be expensive, and not every business has the internal expertise to handle cyber security, it really must be addressed

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even if it has to be outsourced. as soon as a business starts collecting sensitive data, iT becomes significantly more important and should become a key concern when strategizing for the coming years.

“Our clients tell us that our IT Strategic planning workshops combined with the associated technology roadmaps have enabled them to make better technology decisions faster. Our clients say we are more than just a service provider we really do understand their business and work at the strategic level with them.”

WAIKATO BUSINESS NEWS May/June 2015

Stellar Library represents NZ at world’s largest IT trade fair S

tellar Library went to the event held in Las Vegas from late April to early May. Interop is the leading independent technology forum

around the world, with annual events in New York, London, India, Tokyo and Las Vegas. Last year more than 5000 IT professionals and tech industry insiders went to Las Vegas to

see more than 125 exhibits. Keynote speakers included top technology experts from HBO and Google, with a presentation from Harper Reed, former chief technology officer of the Obama for America campaign and CEO of Modest, Inc. Stellar Library was involved in the Cloud Connect exhibition at Interop which ran over five days and provided content dedicated to empowering the cloud-enabled enterprise. Stellar Library’s general manager acquisitions, Dave

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Andrew, says exhibiting at Interop was a chance to build on the growing interest from various companies operating in the United States. “From the time we began promoting our product online we have received inquiries from the States,” Dave says. “We looked forward to learning about the latest IT innovations and networking with likeminded organisations.” Stellar Library recently embarked on an aggressive expansion plan following an injection of capital by high profile New Zealand investor, Andrew Bagnall. “A lot of the overseas interest has been from companies who want to sell Stellar Library on our behalf,” says Dave. “We strongly believe this model can form the basis of our overseas sales activity and felt Interop would be a fantastic chance to engage directly with these potential partners.” Dave says Stellar Library is moving quickly with its global push in an effort to take advantage of what he thinks is their lead in this segment. New Zealand Trade and Enterprise (NZTE) customer director Terry Allen says: “By exhibiting at events such as Interop, innovative companies like Stellar Library raise the profile for the whole Kiwi technology sector as well as helping promote their own products”. Stellar Library is receiving support from the NZTE to make connections in the US market. “It’s great to see Kiwi technology firms continuing to expand their activities around

Stellar Library’s general manager acquisitions, Dave Andrew the globe, and we are putting people on the ground in key locations, such as San Francisco, home of Silicon Valley, to assist them,” added Terry. Dave says Stellar Library’s success is a result of the system’s secure communication between devices, ease of use and implementation, highlighting a clear niche for the brand in the US. “Stellar Library is particularly appropriate for organisations who want controlled, secure distribution of board papers, full audit tracking of access and use of those papers as well as the ability to remove sensitive information from devices,” he says. “It also works for organisations which need to securely and manage large amounts of paper information. This includes the legal profession as well sales

and distribution companies. “Many of the products in this space are industrial strength, requiring full integration with business processes and IT systems. “The beauty of Stellar Library is that it is easy to use and simple to install. If you need secure document management, you can download the software and start using it. There is customer support information on the website and the software lends itself to inbound marketing campaigns.” Dave says it’s an exciting time for businesses and organisations to be involved with a New Zealand company that is leading the charge for smarter information management technology on the global stage. “We were excited to step up as a proud New Zealand company at Interop.”

Hus captures designer dreams A global search for beautiful furniture and special products for a new home is the inspiration behind an eye-catching Cambridge store. Emma Osment opened Hus Design Store in Empire St recently, filling the 200sqm premises with pieces from throughout the world to delight New Zealand shoppers. The business was born when the bespoke furniture craftswoman began hunting for items to furnish her own home and had difficulty sourcing products to her taste. “Hus is about sharing my passion for beautiful things. I realised when I was looking to furnish my own home that there

was a niche in the market here in Cambridge, so I’ve set about creating something everyone can enjoy,” Emma said. Hus specialises in high-end bedroom, lounge, dining and shelving and storage solutions, as well as children’s giftware and a speciality linen range. Buying in Cambridge is an also an excellent idea for the discerning buyer keen to avoid big city mark-ups. Hus has its own pure linen bedding range, with different parts of the store staged as different rooms of a home. From beautiful leather sofas to concrete and reclaimed timber dining tables and rustic sideboards, Hus is bound to have

a piece or two to capture any imagination. Emma also stocks a small selection of her own handcrafted headboards in-store cowhides and reindeer hides “We have many beautiful things and many of them are different than anywhere else in Cambridge. We look forward to welcoming destination shoppers from throughout the North Island,” Emma said. Hus, at 20 Empire St, is open from Monday to Friday from 9.30am to 5pm, on Saturday from 9.30am to 4pm. Sunday 10am-2pm On-line shoppers can also delight in the Hus range at www. hus.co.nz.

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WAIKATO BUSINESS NEWS

May/June 2015

Bloxam Burnett and Olliver big winners at NZ Planning Institute Awards Hamilton-based Bloxam Burnett and Olliver together with the NZ Transport Agency were the big winners at the New Zealand Planning Institute’s national awards presented at the awards dinner in Auckland recently. Planning and resource management practices for the Huntly Section of the Waikato Expressway saw them jointly claim the Best Practice Award for District and Regional Planning and they followed that up with the overall Nancy Northcroft Supreme Best Practice Award. The Huntly Section involves 15km of four lane expressway, 4 million cubic metres of earthworks, an 80m cut through the Taupiri Range, more than 100ha of forest, bush and wetland enhancement and permanent protection of a sacred lagoon and two pa sites. Close collaboration and engagement with key affected parties throughout the design phase resulted in no resource consent hearing being needed and only a brief hearing to finalise the wording of designation conditions, and no appeals

to the Environment Court. The judges described the project as “demonstrating outstanding creativity and innovation in an example of best practice planning in an environmentally and culturally sensitive environment.” The Transport Agency’s highways manager, Kaye Clark welcomed the accolades, saying the Huntly section of the Waikato Expressway will make a sizeable ecological contribution to the area. “More than 100ha of forest and bush habitat enhancement, including landscape and restoration planting of riparian, forest areas and wetland have been planned as part of the project,” she says. The Project team has also partnered with iwi to ensure that Huntly section recognises the rich cultural history of the area.

“A number of pou will be installed along the route and distinctive designs reflecting the awa (river) and native wildlife will be incorporated on several of the bridges and the historic pa sites of Otaahau and Te Uapata will also be recognised. Kaye says collaboration with key stakeholders such as Waikato-Tainui, the Department of Conservation, Waikato Regional Council and Waikato District Council, along with good planning, created such a positive outcome. The Waikato Expressway is one of seven Roads of National Significance(RoNS) identified by the government as key to unlocking New Zealand’s potential for economic growth. The Huntly section is set to start taking shape in September. Managing director of Bloxam Burnett and Olliver, John Olliver, accepted the award and said: “Even with large complex projects, by engaging with people early and including them in the design

Mercedes Santos, NZ Transport Agency; John Olliver, Bloxam Burnett and Olliver; Andrew Willis, NZPI Awards Convenor. and development process, you can achieve outcomes that are acceptable to everyone, and avoid the costs and time of major planning hearings. “I particularly want to acknowledge the role of Waikato – Tainui and their working group representatives who contributed so much to the

outcome.” While the Huntly section of the Expressway is one of Bloxam Burnett and Olliver’s flagship projects, it is just one of many Waikato projects they have been delivering, quietly and efficiently, since the company’s foundation by Martin Bloxam, John Olliver and Reece Burnett in 1993. They have already played key roles in completing the Ohinewai, Te Rapa and Ngaruawahia Sections of the Waikato Expressway over the last 10 years. In addition their complementary mix of engineering, planning and surveying skills has underpinned a diverse range of residential, commercial, industrial and infrastructure projects. Notable examples include the Northgate Industrial Park currently under construction at Horotiu, the PWC Centre in Hamilton’s CBD

Site inspection with Tangata Whenua Working Group.

Public open day in Huntly.

Taupiri cutting from the north.

Taupiri Maunga.

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where Bloxam Burnett and Olliver worked for the client, McConnell Property, to secure resource consent and undertake civil engineering, traffic design, and land surveying. They have also been involved in the staged consenting, civil engineering and traffic design for the The Base retail centre over the last 10 years, and are the lead consultants for the Titanium Park business park at Hamilton Airport. A key current project is the redevelopment of the Temple View area on behalf of the Church of Jesus Christ of Latter-day Saints. It involves a brownfields masterplanning, consenting and implementation process to revitalise and renew the Temple View area. The results of that work will become apparent in the next year or so as construction takes place.

WAIKATO BUSINESS NEWS May/June 2015

Tru-Test team will set the scene for better production and wise investment All farmers big and small are welcome at Tru-Test’s two big Dairy and Drystock sites at this year’s National Fieldays.

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erne Atmore, New Zealand sales and marketing manager, is encouraging farmers to get down to the new Mystery Creek Central Precinct area at 2015 National Fieldays to see what’s on offer at the Tru-Test Dairy and TruTest Drystock sites. View our end-to-end EID and Weighing tools for livestock plus our automation and refrigeration systems for dairy and recent new product releases including VatManager, our all-in-one vat controller and monitor, and a low-cost entry-level EID reader. “As well as our great Fieldays’ deals, we are asking farmers to take advantage of having many of our highly-knowledgeable area sales managers onsite over the course of the show. “Come and talk to us about what can make a difference to productivity on farm. We can help with NAIT requirements and managing data integration,” he said. “We can clarify what’s happening with MPI’s new cooling regulations for raw milk and how you can go about investing wisely in your dairy refrigeration to

minimise the risk of having milk rejected next season. “And we can show you options around identifying your best producers, managing mating, drying off and culling to get the best out of your dairy herd and growing out your young stock well to optimise your genetic input. The advice is free and can save you money,” said Verne. This year Tru-Test Group is celebrating 50 years of farming innovation and manufacture. We have been around long enough to weather the ups and downs of the industry. We know cheque books are fairly tight right now but we also know farming doesn’t stop. There is still a lot happening across the sector and we are constantly looking at better ways to help farmers optimise their assets. The team at Tru-Test value innovation highly. Our connection to grassroots innovations spans from our inception and our involvement today. Grassroots innovation has been the basis for our company since Waikato dairy farmer John Hartstone came up with an idea around how to sample

milk in 1963. Today innovation is deeply embedded in our philosophy. We actively seek out and encourage creative thinking, driving innovation internally and looking to commercialise great ideas from farmers. Once again, Tru-Test is proud to be associated with innovation as sponsor of the Grassroots Innovation Award

in the Fieldays Innovation Awards. The Grassroots Innovation Award is a launch pad for many Kiwi inventions and ideas which can make a real difference for rural life in New Zealand and beyond. “Last year we congratulated Te Pari Products which won the Tru-Test Grassroots Innovation Award for 2014

with the Electronic Drench Gun, and Rodney Sharpe and Rosie Todhunter who took out the Tru-Test Grassroots Merit Awards for the water pump and the thermo kennel respectively. We anticipate another great year of novel innovation.” Tru-Test Group Tru-Test Group is a lead-

ing global manufacturer of livestock scales, weigh scales and milk metering equipment, selling almost four in every five livestock scales in the world. Globally Tru-Test is also a leader in electric fencing and traditional fencing tools and is a growing force in dairy automation and on farm milkcooling solutions.

Action from Chamber BA5 at SkyCity

Chamber members and visiting business people enjoyed an evening learning the games and what makes a casino tick at Hamilton’s SkyCity Casino recently. One of the official duties of the evening is the business card draw. Here (from left) Chamber CEO, William Durning and Michelle Baillie, SKYCITY Hamilton with the business card draw winners; Sue Kohn-Taylor, SueKohn-Taylor.com; Coralie Smith, ASB; Mark Readhead, Workwise Employment and Sandy Turner, HCBA

WAIKATO BUSINESS NEWS

May/June 2015

Quality dentistry to suit busy business diaries Old Villa now open 7am to 8pm Monday to Friday (24/7 emergency phone available)

A DEMAND FROM buSY buSiNESS AND CORpORATE pATiENTS hAS pROMpTED OLD ViLLA DENTAL TO ExTEND iTS hOuRS TO MAkE ThEiR quALiTY DENTiSTRY AVAiLAbLE ON A SAME DAY bASiS OuTSiDE NORMAL buSiNESS hOuRS.

staff by adding a new dentist and hygienist to be available 24/7 for dental emergencies. “We have staff available on call around the clock to ensure our clients don’t end up suffering any pain,” said a sympathetic Annette. “Simply call our EMERGENCY phone at 021-771-827 and we’ll be there for you with our quality, affordable dentistry and payment options and plans.” Our latest technology that has made this possible includes: 1 The latest 3D crown milling technology on site (CEREC CAD/ CAM), which saves patients having to wait for long periods for their crowns and bridges. 2 WaterLase assisted treatment 3 Low radiation digital x-ray equipment

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WAIKATO BUSINESS NEWS May/June 2015

Waikato Medical Research Foundation has strong support of prominent local law firm One of Hamilton’s largest law firms, Norris Ward McKinnon, (NWM) has kept a strong company profile within the local community for many years. By Mike Blake

ounding Partner Hensleigh Carthew (known as Car) Marryat Norris (1893 – 1980) began practicing in 1919 after returning from WW1. Car Norris was a gunner with the first brigade in WWI. After the war Car Norris began practising in Hamilton (1919). Car had an extensive and honoured career. During WWII, Car was a captain and served in the Home Guard in the Hamilton battalion. He was honorary secretary (1922-1944) and president (1945-1947) of the Waikato RSA. Car served as president and a valued member of the Hamilton District Law Society and New Zealand Law Society between 1957-1969. His shingle still hangs in the modern offices of the now Norris Ward McKinnon firm, located in Norris Ward McKinnon House on the corner of London and Victoria Streets, Hamilton, and is a physical reminder of the firm’s values of community service, integrity and belief in providing the best service to clients, which

include some of the region’s eminent institutions and private clients. The firm is proud of its long Waikato heritage and the fact that it has produced many top lawyers and Judges, many of whom have remained in Waikato and nearby regions. A.G. (known as Joe) Ward was invited to join the practice after returning from the war. Joe was an active community person and was responsible for gathering new clients and leading the team during court appearances. Increasing business prompted the admission of further partners. One was Ross Jansen who joined the firm in 1958. He went on to win the mayoral chains and take the reins of the city. Another was John Webb who joined in 1962. Well known Hamilton solicitor, Bryan Bassett, from one of the smaller companies to come under the Norris Ward McKinnon umbrella some years ago, gave of his ‘spare’ time to the arts. Present NWM partner Geoff Macdonald has also been involved in the arts. “Not quite to the same level of success as Bryan,” he says

Geoff Macdonald somewhat tongue-in-cheek. However along with a successful career in the legal profession Geoff has, for 15 years, been deeply involved with the Waikato Medical Research Foundation. And as deputy chair of the fundraising team he has guided the Foundation to a position of strength.

“For me fundraising is a fundamental step-change for the Foundation,” he said. “We have crucially lifted its profile in Hamilton especially in the institutional area where most of our work is achieved. “In the early years the Research Foundation was not flying above the radar. Not being readily recognisable was unhelpful when stepping out on fundraising campaigns,” said Geoff. “Practically we needed a bigger trust fund. “It was a matter of critical mass and how we went about securing that to maintain long term funding. “For the past couple of years at least we have been successful and have almost achieved our target of doubling the fund.” “Our aim now is to grow the fund to five million dollars,” said Geoff. The Foundation is a Waikato-based organisation that exists to support, teach and encourage medical and health-related research within the region and to assist in the publication of the results of this research. Its ultimate aim is to improve medical care for Waikato people. The Foundation manages a pool which funds carefully selected research projects from income generated.

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Since its inception in 1986, the Foundation has funded more than $2.5 million by way of grants that qualify under its rigorous funding criteria. The benefits of the medical and health-related research the Foundation has supported is felt in many fields in the medical profession and over the past 29 years has helped to improve the medical care of people of all ages and from all walks of life throughout the Waikato region and beyond. Over recent years the demand for medical research funding has increased dramatically with the demand far outstripping money the Foundation has had available. Accordingly the Foundation Trustees have taken action to increase the amount available via a major gift fundraising appeal. Over the past months, medical, corporate and regional fundraising teams have been working hard towards a target of lifting the level of funding the Foundation has available from $1.3 Million to $5 million. The foundation is truly grateful for the effort that is being put in to help it achieve its goal. Fundraising at this level is a time-consuming task and requires special people to help make it a success. The fundraising appeal is chaired by Peter De Luca, senior partner of Tompkins Wake Hamilton and comprises a number of leading local identities. WMRF chairman Dr Noel Karalus wishes to thank all who have been involved and who have donated to the appeal to date. He encourages those who are approached by members of the fundraising teams to support their efforts and by making a financial contribution to

help ensure that the Waikato Medical Research Foundation continues to provide the region with vitally needed resources for many decades to come. “We must remember the Foundation acts as a carrot to entice medical talent to Waikato. It exists to support, teach and encourage medical and health-related research within the region and to assist in the publication of the results of this research,” said Dr Karalus. “Ultimately its aim is to improve the medical care of Waikato people.” WMRF welcomes support in terms of cash and pledged gifts, sponsorships, bequests and other gifting mechanisms – if you would like to help, you can make a donation via the foundation website www. wmrf.org.nz or if you would like to talk to a foundation representative about supporting the appeal please contact Dr Noel Karalus or Russell Mayhew via the contact details shown below. If your business or organisation would like to become a valued member of the Waikato Medical Research Foundation family of support organisations, the foundation would love to hear from you. The appeal is a call to the community to support the trustees’ efforts to provide the region with a fund that will support health research funding needs, both for today and for many years to come. Please contact: Foundation chair: Dr Noel Karalus Email noel.karalus@ waikatodhb.health.nz Mobile: 021 993 446 Fundraising manager: Russell Mayhew Email: fundraiser@ xtra.co.nz Mobile: 0274 741 034

Wool scouring merger a big winner for NZ

Christchurch-based wool processor and trader New Zealand Wool Services has welcomed the Commerce Commission’s preliminary endorsement of its merger with Cavalier Wool Holding’s wool scouring operations in New Zealand. Cavalier’s scouring services will be merged with the scouring assets of New Zealand Wool Services International, owned by Australian-based wool processor and merchant Lempriere, pending final Commerce Commission approval. Lempriere managing director William Lempriere said the purchase was a positive and overdue result for the New Zealand wool industry. “New Zealand will retain a world-class scouring industry in New Zealand operated by an independent commission processor for the benefit of growers and exporters. “It means jobs stay here, and Kiwi wool growers and exporters will realise the competitive benefits they’ve been needing from an efficient, combined, wool scouring business.” William said the merger was part of the wool industry’s consolidation. “Reducing wool supply has

seriously affected the viability for the two scouring entities and we’re playing a key role in helping scouring consolidate without it turning into another industry loss to New Zealand. “The Commerce Commission said the benefits to the industry of this merger were clear. There were too many scouring services for the size of the industry. Now it will be right-sized.” Lempriere has been active in the New Zealand wool and textile industries since the 1970s. Over that time it has made extensive investment in South Island high country farming, wool trading, exporting and scouring. “We have more than 150 years’ experience and commitment in global wool and cotton agri-business,” said William. “We’re committed to growing the wool industry in New Zealand.” The group of companies is also involved in textile processing and innovation in Levin, the development and commercialisation of medical devices, wholesale and retail apparel operations and the establishment of an industrial design, research and development and innovation hub in Tauranga.

WAIKATO BUSINESS NEWS

May/June 2015

BUSINESS AFTER 5 DEPARTMENT OF CONSERVATION

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This BA5 will enable you to see the big picture, how DOC’s new partnering model is already delivering huge benefits nationally, and how locally, a little can go a long, long way.

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WAIKATO BUSINESS NEWS May/June

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Interim reinstatement = permanent damage? You have dismissed a difficult employee. You breathe a sigh of relief that the dismissal process is over.

he last thing you want is to have the employee being reinstated to their role as a result of them taking a personal grievance. Luckily the prospect of reinstatement has become less likely as it is no longer the primary remedy for the Employment Relations Authority to order. It is now only one of several remedies available. However at times employees who have been dismissed will put pressure on the employer by applying to the Employment Relations Authority (ERA) for interim reinstatement. If they get interim reinstatement they will be back working in their job at least until their personal grievance hearing – a very bad situation. Therefore an employer needs to defend an application for interim reinstatement vigorously. Making such an application is a way of trying to get an employer to agree to a financial settlement When deciding whether or not to grant interim reinstatement the ERA will look at four questions. Whether the employee has an arguable case that he was dismissed unjustifiably The ERA will briefly analyse the facts of the case to decide whether there is a possibility that the employee will succeed with their personal grievance. If there is a possibility they will succeed this is a tick in favour of interim reinstatement.

Whether the employee has an arguable case for permanent reinstatement if he/she has been dismissed unjustifiably The ERA will look into the facts to see if permanent reinstatement is a likely result of the personal grievance. One of the things the ERA will look at when deciding whether or not to grant permanent reinstatement is the time that has passed between dismissal and the employee potentially going back into the workplace – often employers have replaced the dismissed employee so reinstatement becomes

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Partner, leads the Employment and Litigation Team at Norris Ward McKinnon. Email: gillian.spry@nwm.co.nz | www.nwm.co.nz impractical and unreasonable. If the employee gets interim reinstatement this increases the likelihood of success when they try to get permanent reinstatement at the personal grievance hearing. If there is a possibility they will succeed with permanent reinstatement, this is a tick in favour of interim reinstatement. Where the balance of convenience lies between the employee and employer in the period until a final decision is made

on the personal grievance The ERA will consider the hardship on both the employer and the employee. Normal considerations include: • Financial impact • The employee’s right to work and maintain skills • Health and safety in the workplace • Trust and confidence in the employment relationship • Practical barriers or solutions that can be put in place if the employee comes back

into the workplace • If hardship to the employee is greater than hardship to the employer this is a tick in favour of interim reinstatement. The overall justice of the case Finally the ERA stands back and considers where the overall justice lies. This includes considering the strength of both sides’ cases in relation to the personal grievance. Where each of the earlier considerations

Growth is paramount for Tauranga City Economic growth and investment must be at the forefront of plans for Tauranga. Property Council Bay of Plenty Branch has made a submission on Tauranga City Council’s Long Term Plan 2015-2025, emphasising that economic growth is key to bringing new skills and wealth into the region, which is important for a vibrant economy and strong local community. The branch is particularly supportive of SmartGrowth, greater use of developer agreements and building new infrastructure, to adequately plan and provide for growth. Bay of Plenty president

Andrew Collins says the private sector. branch agrees with the coun“It’s important the council cil that a vibrant city cen- takes Martin Jenkins’ analytre creates an economic hub sis on board where he says and increased productivity, trends in the private sector employment opportunities. show that several larger com“We want to see Tauranga panies are looking to set up in grow. That is why we support the city centre in new offices, the council’s proposed $8 mil- while older buildings – some lion investment for waterfront of which might need earthand amenities over 10 years. quake strengthening – are Investment is a catalyst for already proving less desiraTauranga and it will com- ble for commercial and retail plement the significant pri- occupants.” vate sector investments being The branch supports the made in the city centre.” development of the educaThe branch is suggesting tion precinct, which will the council explores addi- strengthen the talent and Are youforlooking for durability tional avenues increas- knowledge base in theand city ing investment into the cen- centre. At the moment, from next tralreliability city and waterfront area,your developers are Mower? exploring the through partnering with the potential demand for student

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“With an investment of $1.7 billion over the next 4 years, most people would say it is business as usual as for health,” says Richard Forgan, PwC Budget 2015 leader and partner. “The funding for new health initiatives (for example, for end of life care, elective surgery and bowel cancer screening) will be welcomed by the sector. “However, maintaining existing services and expected demand will be challenging with the $320 million available and any gaps in funding will need to be bridged with efficiency gains. “The decision to focus funding on current services misses the opportunity to invest in long-term conditions prevention which could reduce future demand and therefore cost of healthcare provision over the longer term, ” concludes Richard.

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has been determined in favour of one side this consideration is unlikely to change the outcome – it is where there is no clear answer that this factor will have a greater impact. An employer faced with an application for interim reinstatement needs to do all they can to stop it happening. The best ways to do this include: • Filling a dismissed employee’s role as soon as possible; • Making sure you give clear evidence to the ERA about the reasons reinstatement will not work - health and safety risks, the extent of the relationship breakdown, loss of trust and financial detriment to the employer; • Making sure that a proper response is given and such an application is not treated lightly.

Tolkein’s Hobbit in Hawaiian helps language to live It’s difficult to imagine what Gollum or Gandalf would sound like speaking Hawaiian but thanks to Keao NeSmith, you won’t have to much longer.

he University of Waikato alumnus has translated J.R.R Tolkien’s The Hobbit into Hawaiian – Ka Hopita. “Ka Hopita is a project I did for fun,” said Keao. “ It was a way of relaxing after coming home from work, like how you might do a crossword puzzle to wind down. Translating The Hobbit was like that for me.” To put that into perspective, Keao says Ka Hopita is the same length as his doctoral thesis - about 100,000 words. Keao was raised in Kekaha on the island of Kaua’i, speaking mostly English. At high school, he chose to study Japanese, and it wasn’t until he attended the University of Hawai’i at Hilo that he began to formally study his native language following years of speaking it with his family and

There’s no real Hawaiian equivalent for ‘hobgoblin’ or ‘goblin’, which Tolkien uses in The Hobbit but stopped using in The Lord of the Rings trilogy - he uses ‘orc’ instead.” in his hometown. He later received a US Mellon – Hawai’i Fellowship to study at the University of Waikato where he completed his PhD in applied linguistics at the School of Maori and Pacific Development and graduated in 2012. Preserving his language Keao says Hawaiian is one of the most endangered Polynesian languages, and his doctoral research focused on how it is being conveyed to a new generation of speakers. His PhD research was a starting point to develop a professional teaching programme to revitalise the struggling Hawaiian language. He’s now teaching his language at the University of Hawai’i at Manoa in Honolulu.

He says picking up a copy of Ka Hopita to read is something learners can do as part of the process of becoming a fluent speaker of Hawaiian. Translating Tolkien He had some work on his hands when it came to translating Tolkien’s mythical language. “There’s no real Hawaiian equivalent for ‘hobgoblin’ or ‘goblin’, which Tolkien uses in The Hobbit but stopped using in The Lord of the Rings trilogy - he uses ‘orc’ instead. “So I went for an Hawaiianised version of ‘orc’, ‘oaka’, for Ka Hopita, and ‘oaka nunui’ for ‘hobgoblin’, which, according to Tolkien, means ‘big orc’. Ka Hopita was published, fittingly, on March 25 – which is the date all of the rings were destroyed in the final Lord of the Rings book, The Return of the King, marking the end of the hobbits’ adventures. The future of Hawaiian While the future of traditional Hawaiian – which Keao speaks and is an advocate for - is uncertain, Keao says translating classics into Hawaiian gives the language more prestige and exposure. “Books like these help our language. When they’re published, they generate interest and attract attention to the language – which is a good thing,” he says.

WAIKATO BUSINESS NEWS

MKR winners host Breast Cancer trust fundraiser They called it a Bespoke Health Forum Cocktail Party fundraiser for the Waikato Breast Cancer Trust. And My Kitchen Rules (MKR) winners Neena Truscott and Belinda MacDonald were hosts for the event held in the Retrospect Lounge at the Ambassador Hotel.

Rachel Balme; Belinda MacDonald; Neena Truscott, Tania Whitford and Caro Gatley

Becca Billinghurst, Lillian O’Neil, Julia Watkins, Lyn McKenzie and Barb Cox

Faye Willemsen-Ward, Levern Thomas, Kate Lethbridge and Raewyn Sporle

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Meet some key members of our team P +64 7 839 4771 HAMILTON www.tompkinswake.co.nz

P +64 7 347 9466 ROTORUA

May/June 2015

Commercial law specialising in venue, sport & event management

Commercial law, Dispute resolution & Employment law

WAIKATO BUSINESS NEWS May/June 2015

Child support - love it or hate it ... it is here to stay NWM Law Talk For many New Zealanders the topic of child support is one of debate.

nfortunately, the breakdown of relationships and marriages can turn into long and bitter battles. Often the biggest argument is who pays what and when for children of the relationship. The paying parent (ordinarily) has to pay child support until the child turns 19. Whatever side of the fence you are on, custodial or liable parent, child support is going to have a big impact on your financial life. The Child Support Scheme was introduced in 1994, to provide a system of making sure that children are adequately supported by both parents. Now in 2015, the Child Support Agency (IRD) provides support for more than 200,000 children. With the system now 20 years old and arguably failing those who it needed to serve in some areas, it recently received a major overhaul. The reasons were simple. Society has changed since 1994 and the scheme needs to reflect the way people care for children today. Most people will be aware that these changes swung into action on April 1, this year. The most important change has been to alter the child support formula that the IRD applies to assess how much the liable parent must pay the custodian parent. If a parent has care of the child for more than 103 nights a year (approximately two nights a week) the formula recognises

that contribution as shared care. Shared care lowers the percentage a parent must pay, with the percentage gradually lowering according to how much care the liable parent undertakes. Despite this, the new formula has not met with a universal positive response. Recent press reports indicate some people

are unhappy that, although the income of the custodial parent is taken into account, the new formula does not include the income of the custodial parent’s new partner. The government’s reason for this is that a step-parent does not have any legal responsibility to care for the child. Another issue is that the new formula removes the allowance for a liable parent’s new partner. The government justifies this because most families now have two working parents. There is also no allowance for step-children, who are not con-

by jo naidoo

Jo Naidoo is an associate in the Family Team at Norris Ward McKinnon Email: jo.naidoo@nwm.co.nz | Phone (07) 834 6030 sidered dependent children under the formula. This is because those children’s custodian parent should be receiving child support . The application of a new formula has caused hardship and injustice in some cases. Although it is not easy to challenge an assessment, there are some limited circumstances whereby it is possi-

ble to apply for an administrative review or appeal to the Family Court to have the IRD take other considerations into account when calculating the amount the liable parent must pay. This includes including an allowance for a new partner or for the care of stepchildren. Child support issues can be

Safer recruitment will protect children and organisations By Summer Reid Child Matters is New Zealand’s specialist child protection education organisation. Child Matters was recently proud to be part of the launch of Safer Recruitment, Safer Children - a guide for organisations to choose safe people to work with children – also known as ‘screening and vetting.’ Co-produced through an innovative partnership between the Children’s Action Plan Directorate and notfor-profit Child Matters, the Guidelines provide organisations in the wider children’s workforce with helpful information when recruiting staff. Fortunately the vast majority of the 370,000 adults working with children are committed to their safety and

Child Matters speaking up for children

Child Matters, New Zealand’s specialist child abuse prevention organisation wellbeing. Yet adults, who are unsafe to work with children can, and do, find their way into our organisations and schools, often with disastrous consequences. `Recent cases such as that of a former Waikato teacher and youth group leader facing charges for the indecent assault of a 12-year-old are a tragic yet timely reminder of the importance of thorough screening processes when recruiting new staff, volunteers or trustees. However it

Health & Safety Reform Are you managing your Drug & Alcohol risks?

is no surprise that parents are increasingly asking the question “How safe are the adults I trust to care for my children?” Already this year we have read far too many stories in our local media where an adult responsible for the safety and wellbeing of a child has abused the trust of the child and their employer. Time, care and patience devoted to checking every applicant should be the building blocks of an organisation’s HR policy. Robust recruitment procedures not only enable your organisation to provide safe environments for children; they also communicate to your stakeholders that you prioritise the safety and wellbeing of children. Your organisation’s commit-

ment to recruiting safe staff can also impact the reputation of your organisation, allowing your stakeholders to build a sense of confidence and trust in your organisation, your services and your people. Safe recruitment - how does your organisation stack up? The costs of not screening and vetting, or relying on ‘common sense’ or a belief in the good intentions of applicants can be enormous - both for children and for your organisation. It can extend to huge financial loss and damaged reputation for the organisation. Start by asking these five questions: • A police check alone is not enough to screen highrisk applicants during the recruitment process, so

Budget 2015 takes an incremental approach

The Health and Safety Reform Bill is scheduled to take effect this year. Directors and those in governance roles will have a due diligence duty to proactively manage Health & Safety. Drugs and alcohol will be specifically stated as a hazard within the new Act. The Drug Detection Agency (TDDA) is Australasia’s complete solution provider for all workplace drug policy, education and testing needs. Our end-to-end services provide you with a high level of comfort in relation to achieving a safer workplace. • National coverage with 18 offices and over 40 purpose-built vehicles offering mobile testing. • Fully compliant to AS/NZS 4308:2008 – IANZ accredited for onsite urine screenings. © 2015 The Drug Detection Agency, New Zealand. All Rights Reserved.

very complex. It always pays to seek professional advice before engaging with the IRD as decisions made early in the process can have a large impact on the outcome. Jo Naidoo is an Associate in the Family Disputes team at Norris Ward McKinnon jo.naidoo@nwm.co.nz

• Trusted provider to many blue-chip New Zealand companies. Let us work with you to achieve a safer workplace.

Visit www.tdda.com/iod to download a resource for Directors, about Drugs in the Workplace.

Waikato General Manager James Masters - 021 0270 4190 0508 drugtest www.tdda.com

The Government has taken an incremental approach to reform in the 2015 Budget, says BusinessNZ. BusinessNZ chief executive Phil O’Reilly says that the government’s accounts continue to improve and the key economic indicators by which country comparisons can be made continue to move in the right direction, but the jury is still out as to whether a slowly slowly approach is ideal. “In terms of Budget specifics, moves to cut Accident Compensation (ACC) levies by around $500 million will be welcomed not only by business, but also by employees and motorists alike. It is effectively a tax cut which means more money in the pockets of businesses to invest in achieving higher growth, said Phil. “Signalling potential income tax cuts from 2017 as fiscal conditions permit is welcome. Given New Zealand operates in a competitive global market it is important that both our tax and regulatory policies are internationally competitive given the relatively free flow of capital and labour around the world. However, it is important that company tax cuts are also included in any future tax rate changes. “Moves by Government to free-up more Crown-owned land for new housing in Auckland are a step in the right direction, as is a boost to R&D funding by way of supporting the establishment of new privately-led regional research institutes, along with an additional $80m for R&D growth grants.” BusinessNZ supports the Government’s decision to remove the $1,000 kick-start for new members of KiwiSaver. Given KiwiSaver has cost taxpayers $2.5b since it began, this should help alleviate some of the future costs of the scheme. Phil said that it was a pity bolder reform in key expenditure areas such as the age of eligibility for superannuation and interest-free student loans continue to be ignored by Government and that these issues will not go away by doing nothing. “Also, moves to tighten the rules surrounding the purchase and sale of investment property may have unintended consequences if investors are effectively locked in to holding houses for a two-year period.” “While the Government’s gradualist approach to economic reform continues to deliver fruit, there is a risk of being left behind other countries that have much more ambitious reform agendas.”

what steps have you taken to ensure your staff are safe people to be with children? • Do you carry out the same level of checking with volunteers and relief staff? • What training in child protection and recognising vulnerability and abuse are your staff required to undertake? • How do you ensure that parent helpers interact appropriately with children? • What does you organisation’s child protection and recruitment policies say about appointing new staff? The single most effective point at which an organisation can minimise the risk of harm to children, is in the appointment of new staff. Visit Child Matters’ website for further advice and guidance on safe recruitment – www.childmatters.org.nz

Publisher

Alan Neben Ph: (07) 838 1333 Mob: 021 733 536 Email: alan@wbn.co.nz Sales director Deidre Morris Ph: (07) 838 1333 Mob: 027 228 8442 Email: deidre@wbn.co.nz

Editor

Mike Blake Ph: (07) 838 1333 Mob: 027 248 8442 Email: mike@wbn.co.nz

Production and design manager Willem Loots Ph: (07) 838 1333 Mob: 021 055 3102 Email: production@wbn.co.nz

advertising inquiries Please contact: Jody Anderson Ph: (07) 838 1333 Mob: 027 236 7912 Email: jody@wbn.co.nz Candra Hansen Ph: (07) 838 1333 Mob: 027 836 2226 Email: candra@wbn.co.nz

Electronic Forwarding Editorial: News releases/Photos/Letters: mike@wbn.co.nz Production: Copy/Proofs: production@wbn.co.nz Subscriptions: kim@wbn.co.nz Waikato Business Publications Ltd specialises in business publishing, advertising, design and print media services. Waikato Business News has a circulation of 11,000, distributed throughout the Waikato between Tuakau and Turangi, and to a subscription base.

WaikatoBusiness

P U B L IC AT I O N S 12 Mill Street, Hamilton PO Box 1425, Hamilton, 3240. Ph: (07) 838 1333 Fax: (07) 838 2807

WAIKATO BUSINESS NEWS

May/June 2015

Workspace solution specialist

MODERN OFFICE

opens new showroom doors Award-winning workspace solution specialists Modern Office have opened a new showroom in Waikato after making a mark with some of the region’s most high profile corporate refurbishments

irectors Adam Hazlett and David Littlewood opened the Tristram St, Hamilton, showroom recently to meet growing demand from discerning Waikato clients interested in state-of-the-art corporate workspaces. Founded in the Bay of Plenty in 2007, Modern Office is already well known in the region for impressive office fit-outs such as Dairy Goat Co-operative, House of Travel, and Neverman Bennett in Hamilton’s PwC building. The company is also working its magic touch on Waikato Milking Systems’ development at Northgate Business Park in Horotiu and Bayleys Real Estate’s high profile new site on Ulster St. “We feel like locals already so it’s great to have a showroom here. Also, our product range is unique to Modern Office so we are pleased to be able to offer it to the corporate market in Waikato,” Adam said. Hamilton business development manager Wendy McKewen is excited to be part of the team, specialising in work spaces and furniture customised to each client’s needs. With a background in corporate sales in Hamilton, Wendy will work with clients interested in complete fit-outs, from planning and installation,

through to those that require in a single piece of office furniture. She will also be looking to grow relationships with Waikato’s leading architects and designers as well as individual corporate customers interested in the best quality manufacturers, furniture designers and importers in New Zealand. “Work spaces have changed so much, with the trend now towards a customised, modern working style. Typically we see more soft seating areas and spaces where people can collaborate and we are excited to be bringing those latest trends to Waikato.” Modern Office has an enviable reputation in the upper North Island, previously winning the Westpac Emerging Business of the Year at the Tauranga Business Awards. “We are able to choose from our suite of local and nationally based importers and leading manufacturers, choosing the best of what each of them have to offer and bring it all together in one complete package for our customer.” The Modern Office showroom at 103 Tristram St is open by appointment only. Call Wendy on (07) 838 3081 to arrange a viewing or visit the website www.modernoffice.co.nz

House of Travel (Hamilton and Papamoa)

13372

www.modernoffice.co.nz Modern Office Hamilton 07 838 3081 Modern Office Tauranga 07 927 7461 sales@modernoffice.co.nz

Wendy McKewen

Crowe Horwath (Auckland)

CBC Construction (Tauranga)

Brother International (Tauranga)

oil changers opens second branch

WAIKATO BUSINESS NEWS May/June 2015

Award-winning certified technicians After just seven years in the business, Maree and Grant Tolley have grown Oil Changers into a thriving two branch business in Hamilton hooked up to the national franchise.

ne is on a prominent site in Killarney Road and the other is on the busy Te Rapa Straight. Oil Changers came to New Zealand 14 years ago from

Grant Tolley – co-owner

Maree Tolley – co-owner

By Mike Blake

Holden CruzE ready for action over the pit

Canada and it has eleven promises made to the customer in writing and we’ll get to those in a minute. Importantly you don’t need an appointment to have your oil changed at Oil Changers and the turnaround time from their team of certified techni-

wide has won the franchise a National Canstar Blue Award two years in a row. And that’s some feat when you consider the award is judged through customer surveys and voted on by Oil Changers’ customers through-

Continued on page 19

Chris Gilmore explains the special oil pumps used at Oil Changers

The team finishes off a service under the watchful eye of co-owner Grant Tolley

2 Devon Road, Hamilton | Phone 07 847 2488

Congratulations Grant and Maree. We were pleased to have carried out the electrical work for Oil Changers new premises.

Proud supporter and supplier to

31A Aspenleigh Drive - Tamahere - Hamilton P 07 847 9428 M 027 495 0284 E lyndon.jones@xtra.co.nz

Congratulations Grant and Maree on your expansion. 10525

12906

cians is approximately nine minutes. Being contracted to Caltex, Oil Changers is kept right up-to-date with the latest oils on the market. The proactive nature of the business and the leadership from Oil Changer nation-

oil changers opens second branch

WAIKATO BUSINESS NEWS

May/June 2015

at Oil Changers make your life easy Oil Changers came to New Zealand 14 years ago from Canada and it has eleven promises made to the customer in writing and we’ll get to those in a minute.” From page 18 out the country. To rock up and have your oil changed in just a few minutes sure beats doing it yourself at home is a feeling shared by many of those who have used the service and expressed their views in testimonials. One was “surprised that Oil Changers could change his oil, grease the driveshaft, check differential and transfer case levels cheaper than he could do it himself. The free oil check and top up service also impressed. Oil Changers says its free top up service is for any customers who visit between regular service intervals. At no extra charge they will check and fill transmission, power steering, washing fluid and motor oil (up to half a litre). Watching the technicians at work, some say, is like ‘watching a Formula One pit crew working on your car’. “If you have a warranty

on your car Oil Changers is able to service it for you and keep a vehicle service history on its database if you need a record,” said Maree. Now for the promises: 1. Oil Changers are the best value in vehicle servicing, we will beat any other written quote by 10 percent (equivalent filter and oil). 2. You’ll have certified and trained technicians working on your car. 3. We won’t try and sell you a service that is not necessary on your vehicle. 4. The right rated oil will be used in your vehicle. 5. All our filters meet or exceed manufacturer’s specifications. 6. We will use oil that meets or exceeds manufacturer’s specifications in your vehicle. 7. We will follow manufacturer’s recommendations on time and mileage for changing fluids. 8. On a standard service, to have your car serviced in 9 minutes or less (conditions apply). 9. To treat you and your car with respect, leaving it in better condition than when you drove it in. 10. We’ll never perform an extra service without discussing it with you first and getting your approval. 11. The Oil Changers – free top-up policy; between regular service intervals we will check and fill transmission, power steering, washing fluid, and motor oil (up to half a litre).

Chris Gilmore - Te Rapa store manager

Matthew Judd – Oil Changers technician

Oil Changers Te Rapa Site on the corner of Te Rapa Straight and Mahana Road

Now iN two coNveNieNt locatioNs: 518 Te Rapa Road, Hamilton 07 850 6447

89 Killarney Road, Hamilton 07 847 7193

Motor vehicle servicing that saves you time and money! www.oilchangers.co.nz

architecture awards

WAIKATO BUSINESS NEWS May/June 2015

Waikato Architects do well in 2015 D

esigns from Waikato architects featured well in the latest round of Waikato/Bay of Plenty Architecture Awards held recently at the Claudelands Event Centre. A four-person judging panel stated that the overall standard of design was very high. The panel included, convener Camden Cummings, along with architects Lindley Naismith and Les Matthews who were joined by lay juror, Alasdair Christie. Wintec’s Engineering and Trades Facility, designed by Chow:Hill Architects won the education award. Antanus Procuta Architects won a housing award with a Cambridge town house In Hamilton, buildings at 554 Victoria Street and 408 Anglesea Street, designed by Edwards White Architects, won a Commercial Architecture Award. A Public Architecture Award went to Chibnall Buckell Marovic Team Architects for the Avantidrome which impressed the judges for its interior elegance. “Judging the awards is not an easy task, but an enjoyable one as it gives an insight into the state of

architecture in our region,” said convener Camden Cummings. Winners: COMMERCIAL ARCHITECTURE AWARD 408 Anglesea St, Edwards White Architects 554 Victoria St, Edwards White Architects EDUCATION AWARD Wintec Engineering and Trades Facility, Chow:Hill Architects Enduring Architecture Award Deanwell School, 1968, South Auckland Education Board: Architectural Division HERITAGE AWARD The Treasury Research Centre and Archive Architectus HOUSING AWARD Bagge-Des Forge House, Roger Course Architect Big Sky Farmhouse, Xsite Architects Lakeside Holiday Home, Fraser Cameron Architects Ngarimu Bay House, Xsite Architects Continued on page 21

2015 NZIA Waikato/BOP Residential Award

All photos above are from the Chow:Hill Architects award-winning entry of the Wintec Engineering and Trades Training Facility in Hamilton.

Multi-Award Winning Collaboration

~ Wintec Engineering and Trades Training Facility ~

Congratulations to our

Client and Project Team

2015 NZIA Local Award Winner and

2015 New Zealand Commercial Projects Awards Gold Award National Education Category Winner

architecture awards

WAIKATO BUSINESS NEWS

Waikato/Bay of Plenty Awards

May/June 2015

From page 20 Maniatutu Rd Residence, Edwards White Architects River House, APG Architects Southbank Townhouse, Antanas Procuta Architects HOUSING ALTERATIONS AND ADDITIONS AWARD Craig TebButt House, John Henderson Architecture INTERIOR ARCHITECTURE AWARD Big Sky Farm House, Xsite Architects Kaiwaka Point Terrace Apartment, Fraser Cameron Architects PUBLIC ARCHITECTURE AWARD Avantidrome, Chibnall Buckell Marovic Team Architects Bay Oval Trust Pavilion, Jasmax Kathleen Kilgour Centre, Wingate + Farquhar Rotorua Police Station/TeAmo Whakaruruhau, Leuschke Group and Vincent Chrisp Architects

An eastern profile of Edwards White Architectsâ&#x20AC;&#x2122; entry from Maniatutu Road

A new look at 408 Anglesea Street by Edwards White Architects

The three photos above are from the winning Antanus Procuta Architects entry of the Southbank townhouse

Winners 2015 NZIA Waikato / Bay of Plenty Architecture Awards Maniatutu Road Residence - Residential Category 408 Anglesea Street - Commercial Category 554 Victoria Street - Commercial Category

The wonderful new Spicers building at 554 Victoria Street was one of three winning entries from Edwards White Architects

level 3 | vero house | 127 alexandra street | hamilton

conference, events and venues

WAIKATO BUSINESS NEWS May/June 2015

Palmers Planet, Rototuna is an exciting destination store A chance call to Debbie, proud owner of Palmers Planet at Rototuna, by one of our advertising team, had everyone at the office excited. By Mike Blake It was my job to dash out there and find out what was on offer at the next generation concept store, Palmers Planet. There’s no doubt the place has the WOW factor. From the time you turn into the ample car park to your first step through the doors. WOW! It’s so much more than a garden centre and as Debbie says: “It’s an exciting place with a lot of home and garden inspiration”. Standing just inside the doors your senses are overwhelmed by a

mass of beautiful colour. This is not just from the wonderful arrangements surrounding the florist’s area where Maree puts together amazing bouquets from fresh and artificial flowers, but from the eclectic ‘crowd’ of giftware and homeware. Debbie tells me a huge range of ‘true to life’ resin animals are expected in any day now. Stroll around and you’ll discover a wide range of house plants, candles, pet ware, toys, jewellery, handbags, cookbooks, kitchen condiments, mustards, oils, preserving essentials and

BEHIND a lattice work of climbing shrubs hides the excellent Café Botanix

SAY IT WITH flowers from the clever florist Maree at Palmers Planet. even the gear for home brewers. Then when you think you’ve seen it all you’ll stumble across a selection of spa pools lined

up against the Specialist range of Weber barbecues. They are certainly the destination for BBQ and spa pools and I look forward

BUILT FOR Mooloo country…an asset for the deck

to the new season’s outdoor furniture. Another wonderful surprise is Café Botannix which offers a

lovely environment and excellent menu. Enjoy their famous seafood chowder, thai chicken curry, chicken and white wine fettuccini along with their substantial breakfast menu. They have a cabinet of sweet goodies to die for, offering freshly baked muffins and scones and Botannix Signature cakes including the melt-in-your-mouth warm Mocha fondant. Accompanied any with their Award Winning Organic House Roast Coffee you are in for a treat. I was happy to hear they sell my favourite Lake Chalice Sauvignon Blanc for a cool $35 a bottle. Live music features on Sundays at 1pm with ‘Jolanta’ singing. She covers a range of easy listening tunes from Linda Ronstadt to Meaghan Trainor; Stevie Nicks to Sam Smith; Natalie Cole to The Eagles and much more. After Continued on page 23

STRIDE DOWN the avenue in the garden centre at Palmers Planet Rototuna

your fresh living experience!

Stop for breakfast through to afternoon tea at Café Botannix, serving only the best in fresh, seasonal produce. Enjoy live music with Jolanta, every Sunday from 1pm Scones and muffins baked fresh daily

Meet Maree, our very experienced florist With 12 years of local experience, you are likely to have already met her. Maree can help you with all of your floristry needs. For lovers and fighters, thank yous and sorrys, corporate and sympathy, she has the perfect arrangement for you!

Try our award winning Organic House Roast ME

TO GROW

s Palmerrds Rewa TI

Purchase any bouquet from our florist and earn double rewards points. Offer valid until 31st May.

Join in store or online at mypalmersrewards.nz and start growing your rewards!

Join us in store for a free home grown gardening workshop 6pm Thursday 11th June

Cnr Thomas and Horsham Downs Rd, Rototuna, Hamilton. Ph: 07 853 0600. Open 8.30am - 5.30pm: 7 days palmersplanet.co.nz

conference, events and venues

WAIKATO BUSINESS NEWS

Papamoa Beach Resort awarded 2015 Tripadvisor certificate of excellence

time to complete a review on TripAdvisor,” “TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron president, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.” Papamoa Beach Resort Papamoa Beach Resort is a 16-acre resort situated on the absolute beachfront at Papamoa Beach, in the Bay of Plenty. Papamoa Beach Resort offers a fantastic range of accommodation options, from luxury beachfront and spa villas, garden villas, brand new three bedroom group baches, holiday units and modern basic cabins as well as 250 sites available for motor homes, caravans and tents. Papamoa Beach Resort also holds wedding ceremonies on site. In November 2014, the newest, multi-purpose conference venue in the Bay of Plenty “The Deck at Papamoa Beach” opened. Papamoa is the perfect loca-

tion for swimming, surfing, fishing and strolling along miles of white sandy beach. Located within walking distance is a range of cafes, restaurants, shopping and supermarkets. Life couldn’t be easier. www.papamoabeach.co.nz About TripAdvisor TripAdvisor is the world’s largest travel site, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide. For any inquiries, contact: Nikita Fraser Marketing, Communications and Events Coordinator Papamoa Beach Resort 0800 232 243 nikita@papamoabeach.co.nz 1/ Papamoa Beach Resort celebrates Certificate of Excellence two years running.

Palmers Planet, Rototuna

From page 22 chatting further over an excellent cup of coffee, surrounded by many of the colourful shelves loaded with ‘must have’ goodies we move outside to the covered outdoor area to experience the wonderful world of plants. An impressive range of seedling and bedding; shrubs, fruit, trees, citrus and roses await. Inspiration is plentiful with displays of water features, pots and statuary. There truly is a wide range from which to choose. No matter what the weather, there is always something to investigate for the garden. New season’s roses start arriving in store at the end of the month and fruit trees are on their

way into store as are strawberries, potatoes and garlic. There is everything you will ever need for garden inspiration over these winter months. You can even pick up the free Palmers Gardeners Monthly checklist to ensure you don’t miss any planting opportunity. Add to all of this the Palmers Rewards programme. For every $100 you spend in store, you get $10 off the next purchase. Bonus rewards add up quickly, and before you know it you’ve got another. There are plenty of added perks for customers too. Debbie and her team run seasonal garden talks and host themed workshops.

June garden talks, held at the potting shed, are planned with their very experienced garden staff: Tuesday, June 2, 11.30am – Grow garlic, shallots and microgreens Tuesday, June 16, 11.30am – Grow pip and stone trees Wednesday, June 24, 11.30am – Grow great potatoes The next evening workshop is planned for Thursday, June 11 at 6pm. It’s all about the home grown edible garden and ties in with the Planet ‘Home Grown’ themed month for June. All in all, a delightful experience. I reckon Palmers Planet at Rototuna is a destination store not to be missed.

FURNITURE Large range of tables & chairs Trestles – Long or round available Bar Leaners & Bar Stools TABLEWARE Crockery & Cutlery, Serving ware & Platters Glassware & Specialty Glassware CATERING EQUIPMENT Extensive range of catering equipment Hot food storage, Ovens & BBQs Refrigeration (including Coolroom Trailers) AUDIO VISUAL EQUIPMENT General lighting, Sound responsive lighting Special effects equipment, PA Equipment Music systems & Jukeboxes LINEN Table cloths & serviettes, Overlays & runners, Chair covers MARQUEES All sizes available

Papamoa Beach Resort recognised as a top performing accommodation provider as reviewed by travellers on worldwide travel site apamoa Beach Resort, the only absolute beachfront resort in the Bay of Plenty recently announced that it has received the TripAdvisor Certificate of Excellence award for the second year running. Now in its fifth year, the Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months. “Winning the TripAdvisor Certificate of Excellence for the second year in a row is a true source of pride for our team at Papamoa Beach Resort,” said Rebecca Toner, general manager, at Papamoa Beach Resort. “We are extremely proud to be entering our 49th year as a family business and are passionate about our piece of paradise here at Papamoa Beach. “Our team works very hard to keep service standards high and to provide the best possible experience to our guests when they are visiting the Bay of Plenty. “We would like to thank all of our past guests who took the

May/June 2015

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conference, events and venues

WAIKATO BUSINESS NEWS May/June 2015

Waikato Stadium function lounge

From football to functions, Waikato Stadium has all bases covered With the FIFA U-20 World Cup due to kick off in a matter of days, Waikato Stadium is ready to be put through its paces.

he Hamilton venue is in top form ahead of the eight games it will host during this massive international tournament. With an estimated television audience of 450 million globally, the FIFA U-20 World Cup is a chance for the world’s future football stars to shine and for sports fans to see the best football ever likely to be played in this country. H3 director of business development and marketing, Murray Jeffrey, said while the public will be fixated on what’s happening on the field, there will also be plenty of action happening in other parts of the venue as well. “Throughout the tournament we anticipate around 200 guests will be hosted in our corporate lounges,” he said. “The changing rooms and official areas will be hives of activity during the matches. “As well we’re preparing for a significant number of media, including television, to use our facilities to broadcast coverage around the world.” Waikato Stadium is highly regarded as a sports venue and is considered one of the country’s best international rugby stadiums

Throughout the tournament we anticipate around 200 guests will be hosted in our corporate lounges.” due to its intimate rectangular ground that brings fans close to the action. It also has a reputation as a superb venue for small to medium-sized conferences, business events and private functions – hosting more than 300 events each year. ”With many of our spaces offering elevated views across the field and towards Hamilton’s central business district, it is a truly unique setting,” says Murray. The Brian Perry Stand offers eight function rooms over five levels each with their own flavour and personality. A banquet dinner for up to 150 guests would fit perfectly in

one of the function lounges on level four, while a larger event of up to 300 guests would be best suited for the Bronze Lounge on level three – the largest of Waikato Stadium’s function spaces. For small events, like business meetings or team planning sessions for around 10 people, the rugby-themed boardroom is ideal. “Waikato Stadium offers a range of options that make it an excellent choice for small to medium-sized business events, while the opportunity to treat guests to a behind-the-scenes tour or exclusive access down the players' tunnel can add an extra special element to your event,” says Murray. Visit waikatostadium.co.nz for more information.

With many spaces offering views across the stadium and towards Hamilton’s CBD, Waikato Stadium is a truly unique setting for your next event.

conference, events and venues

WAIKATO BUSINESS NEWS

May/June 2015

Claudelands business development team strengthened with two key appointments Claudelands Conference and Exhibition Centre has announced two new appointments within its business development team.

endy Harrison has just joined the Hamilton venue as its business development and sales manager, while Dawn Stewart has been promoted to the role of business development and sales executive. Wendy has previously held various roles with leading companies within the travel sector – including as a groups, conferences and events manager, and most recently as an international Marathon Tours specialist. These roles have seen her manage groups, conferences and events requirements for a large number of regional and national companies, as well as lead groups of Kiwis to some of the biggest events around the world, including the TCS New York City Marathon – the world’s largest live sporting event. Wendy says she is excited to be part of the fast-paced and dynamic MICE sector and join the award-winning Claudelands team. “I look forward to working in this highly-regarded team who are clearly good at what they do. I can’t wait to connect with our clients and help lead Claudelands forward into its next phase,” she says.

Dawn Stewart will be a familiar face to some, having worked with Claudelands for the past three years in the roles of conference and function coordinator, duty manager and event manager – during which time she has managed a number of significant business events for the venue. Along with business development coordinator Sheree Hodges, who returned from recent leave this month, the new appointments bring the Claudelands team back up to full strength. H3 director of business development and marketing Murray Jeffrey says the appointment of Wendy and Dawn and return of Sheree means the venue is in good hands. “We are pleased to have Wendy, Dawn and Sheree all on board and to have a full, strong and capable team focused on driving Claudelands forward and providing the best possible outcomes for our clients,” he says. The team is currently preparing for the Meetings tradeshow in Auckland, where they will be showcasing Claudelands alongside the likes of Hamilton and Waikato, and Hobbiton™ Movie Set.

The Claudelands team (from left): director, Murray Jeffrey; business development and sales manager, Wendy Harrison; business development and sales executive, Dawn Stewart and business development coordinator, Sheree Hodges.

IT’s AMAZING what you can achieve in

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Book your event at Claudelands before 31 May to : Receive 2 FREE tickets to 7 Days Live: Fieldays® Edition at Claudelands Arena on Friday, 12 June. Enter into the draw to WIN an exclusive VIP table for eight at the show. Offer limited to first 20 bookings. Terms and conditions apply.

Contact Dawn Stewart today on 07 958 5963 or info@claudelands.co.nz Visit claudelands.co.nz for full details including terms and conditions. Offer also applies to bookings at Waikato Stadium.

Where every detail is the single most important detail

conference, events and venues

WAIKATO BUSINESS NEWS May/June 2015

It’s all happening on the Hobbiton Movie Set When scouting around for settings for his epic movie adaptation of The Lord of the Rings Trilogy, Kiwi director Sir Peter Jackson found just what he was looking for in the lush green paddocks of a 1250 acre working sheep and beef farm just outside Matamata.

t’s all set up for you to experience the real Middle-earth™ with a spectacular event at Hobbiton Movie Set. And the Hobbiton tour acts as a perfect incentive activity. Your guide will escort you through the 12 acre site, recounting fascinating details of how the Hobbiton Movie Set was created. Hobbit holes, The Green Dragon Inn, the Mill and other structures can be viewed and you will see how this beautiful piece of Waikato farmland was transformed into The

Shire from Middle-earth. The Green Dragon™ Inn The Green Dragon Inn was the meeting place for all residents of Hobbiton, who would gather in the warm surroundings of the bar to chatter about the day’s events. An exact replica of The Green Dragon Inn, as seen in The Lord of the Rings and The Hobbit trilogies, has been masterfully put together in the heart of The Shire. The barrels of The Green Dragon Inn are filled with our exclusive Southfarthing™ ale, stout, cider and gingerbeer, a

perfect match to any feast in the Shire. The Party Marquee Then there is the Party Marquee, our fully themed marquee created from authen-

tic canvas. The marquee has beautiful hardwood floors and has been placed adjacent to The Green Dragon Inn. Festively decorated throughout with glowing lanterns and

coloured bunting, the Party Marquee creates an atmosphere to remember. Evening Dinner tours Experience Hobbiton Movie Set at dusk with a

guided evening tour through the Shire. The tour concludes at The Green Dragon Inn with a complimentary beverage from our exclusive Hobbit Southfarthing range. The guests will then be moved through into The Green Dragon dining room and treated to a banquet feast fit for a Hobbit. The tables will be full of traditional Hobbit fare and, as is the tradition in the Shire, second helpings are encouraged.To conclude this premium Hobbiton Movie Set experience, after dinner the guests will rejoin their guide to make their way back through the wandering paths of the Shire. Each guest will receive an authentic handheld lantern to light the way. This stunning journey under moonlight will travel through the village breathtakingly lit up with Hobbit hole chimneys smoking and lanterns glowing against the darkness.

conference, events and venues

WAIKATO BUSINESS NEWS

May/June 2015

Momento North ‘Irresistiblue’ venue and menu delights out catering a W true strength

It’s all happening for Krishna at the ever popular Momento North Café these days. Not only is the business thriving with excellent menu offerings for the many visiting ‘café dwellers’ but the out catering side is growing quickly. Krishna says Momento North is the main caterer for some of our top rugby teams. Just recently the Momento North team catered for 200 people celebrating a Rugby Union player’s 21st birthday. ‘This was held at the university and our team had to organise service, tables and décor for a 7pm start,” said Krishna. Not so long ago the team catered for the Kaipaki cricket team. They welcome upcoming sports clubs to touch base for functions when they need excellent catering at good prices. “Most times we work off a standard menu for quick business lunches, boardroom lunches and

ith a rustic feel in a breathtaking rural setting, Cafe Irresistiblue at Monavale Blueberries is the ideal place for your next function. Just 10 minutes drive from Cambridge and 25 minutes from Hamilton, the fully licensed cafe overlooks stunning rural scenery, including the organic blueberry orchard and Pirongia, Kakepuku and Maungatautari mountains beyond. The cafe also offers a range of delicious catering options to whet any appetite and to suit any budget. Ample alfresco dining on the huge decks and gorgeous hand-crafted wooden indoor tables and huge windows mean you can enjoy the views no matter where you sit. Catering for up to 60 guests, the cafe is ideal for intimate functions, weddings, office parties, birthdays, Christmas dining or other special occasions. There are many different menu options to choose, from cafe fare to fine dining, including set menu and buffet options. Entertainment can be arranged by request. The focus of the café is of course the delicious organic blueberries and organic blueberry products, as well as other products sourced organically, free-range or locally. There is a fantastic all-day menu as well as a delicious cabinet and blackboard menu. Cafe Irresistiblue also offers a delectable selection of

functions after five,” he said. “Some want a tailored menu and that can be arranged as there are many options available. All food is prepared in a high health and safetyrated kitchen at the café. Krishna says that businesses whether small or large, everyone is special. “Our staff provides excellent friendly and professional service at all times,” he said. “Clients find the prices very reasonable. “We arrange staff to deliver the food to the function and then they’re on hand to pass around plates of finger food to guests.” Out catering is one of the strengths of the Momento North team…don’t forget the great coffee and delights from the cabinet along with a blackboard menu featuring many tasty dishes. Just the other day market fish was terakihi deliciously pan fried. It’s hard to top that.

sweet and savoury out-catering options for pick up or delivery in Cambridge, Te Awamutu or Hamilton for a small charge. A perfect solution for business meetings, staff treats, business shouts, birthdays, baby showers or any function needing delicious food. The 40 hectare family owned and operated orchard is the largest certified organic blue-

berry orchard in New Zealand and has been growing organic blueberries since the 1980s. The cafe is a culmination of a family vision to create a unique venue with delicious food where people can enjoy peaceful, country surroundings away from the hustle and bustle. www.monavaleblueberries.co.nz 07 834 3501

Looking for a unique venue to hold your next function?

Visit Café Irresistiblue at Monavale Blueberries

Momento North also does out catering

• Unique, intimate country surroundings catering for up to 60 guests • Fully licensed venue • Café fare through to fine dining • Plated and buffet menu options • Breakfast, brunch, lunch & dinner options, any day of the week • Short on time? Pre-orders welcome • Centrally located in the heart of the Waikato

Tailored service, exceptional taste.

Café Irresistiblue at Monavale Blueberries 156 Turkington Road, Monavale, Cambridge Open Wednesday – Sunday, 9am -4.30pm, and functions by arrangement Café Phone 07 834 3501 Office Phone 07 827 9456 Email cafe@monavaleblueberries.co.nz

12010

11731

Momento North Café and Restaurant P 07 838 2045 • www.momentonorth.co.nz www.monavaleblueberries.co.nz

WAIKATO BUSINESS NEWS May/June 2015

McCaw Lewis launches three new legal books The first was an updated edition of “Land Law”, a volume within the encyclopedic Laws of New Zealand series.

homas Gibbons, the author of the update and a director at McCaw Lewis, described the new edition as a painstaking – “or perhaps painful” analysis of the Land Transfer Act and Property Law Act, the key statutes governing private land law in New Zealand. The second was Financial Markets Conduct Regulation: A Practitioner’s Guide, coauthored by Thomas Gibbons with a number of other writ-

ers. The new Financial Markets Conduct Act has been described as a “once in a generation rewrite”. Thomas’ chapters – on the purpose and principles of the Act, governance, and the transitional period of the legislation – sit alongside others on the secondary market, director disclosure, and exemptions. The text is the most comprehensive yet written about the new legislation, which

These publications highlight the specialist nature of the McCaw Lewis team, who works with clients throughout Waikato and New Zealand.” Thomas also recently outlined in a recent presentation to the Institute of Directors’ Waikato Branch. The third was a new edition Student Companion:

Jared Eyes, ANZ; Nick Pouwels-Strang and Phil Harris, Mc Caw Lewis Lawyers

Equity and Trusts, coauthored by McCaw Lewis managing associate Melissa Gibson and Thomas Gibbons. Melissa, a specialist in charities law and governance, outlined a number of developments in the charities field, including the difficulties that may arise from “popular” causes and website-based donations overtaking the work of established charitable organisations. These publications highlight the specialist nature of the McCaw Lewis team, who works with clients throughout Waikato and New Zealand across a range of legal areas - including property law, commercial law, asset planning, Maori legal issues, and dispute resolution. A number of colleagues, clients, and others with an association with McCaw Lewis and its work joined in the celebrations.

The authors: Thomas Gibbons and Melissa Gibson

A TEAM from McCaw Lewis Lawyers: Roxy Dhanjee, Morgan Morris, Aidan Warren (director) and Ashlea Murphy

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HR management and recruitment

WAIKATO BUSINESS NEWS May/June 2015

Time for a coffee break! Are you happy with the service, quality and price you are getting from your current recruitment agency? Let us shout you a coffee, and show you what we can offer. Call David Sako from your Hamilton team on (07) 839 1750 or visit us Level 1, Sentinel House, 586 Victoria Street, Hamilton WWW.DRAKEINTL.COM

We are a dedicated, experienced recruitment team that will deliver you outstanding results.

Selection and retention in ‘candidate tight’ market The term ‘candidate tight market’ is used frequently by employers and recruiters alike, and with the strong demand in Waikato (or Hamilton region) for both industrial and office staff, this is an issue that is hitting very close to home from Drake New Zealand

o, what does an employer have to do to attract, select and retain top performers in this market? Unfortunately, the ‘one size fits all’ approach doesn’t work. What attracts a Gen Y employee will not necessarily appeal to an experienced baby boomer or Gen X-er. In addition, with the present skills shortages, there simply may not be any applicants with the required level of training for an advertised position. Luckily, there are some general guidelines that can be used to implement selection and retention practices. While these need to be somewhat flexible to cater to the needs of the generational

gaps which make up an organisation’s workforce, they do provide some structure and guidance for employers. Selection • Those responsible for selection need to be trained in appropriate recruitment and selection tools to objectively assess both skills and behaviours • Assess job-specific traits using a variety of objective selection tools to gain a broad perspective of the candidate (skills tests, psychometrics, behavioural interviews and reference checks) • Ensure candidate expectations are aligned with organisational reality • If a quality selection process is not feasible in-house,

outsource to a professional agency Retention • Ensure you have capable and inspiring management and leadership in your business • Offer opportunities for development, professional growth and training • Make sure that realistic expectations are established during the recruitment phase and any change in expectation is discussed with the employees • Provide fair and competitive remuneration • Provide a social support structure within the organisation • There is a common motivator that applies to all people – appreciation. An employee feeling valued and challenged by their company is just as satisfied with their job as they would be if it were only about money. Drake New Zealand has an office in Hamilton and 10 other branches nationally which specialise in permanent and flexible recruitment and the HR needs of our clients. We are available 24 hours a day, 7 days a week on 0800 840 940.

Our superior market knowledge and relationships help us deliver you exceptional results We are a passionate and dedicated team of recruitment professionals who have a strong commitment to delivering you outstanding results. What can we do for you? We locate the best candidates for you, from entry level to executive management, whether temporary, permanent, executive or industrial. What sets us apart? We work collaboratively with you, to firstly know your business and then to seamlessly guide you towards the best possible results.

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Temporary | Permanent | Executive | Industrial 07 839 3685 | www.assetrec.co.nz

HR management and recruitment

WAIKATO BUSINESS NEWS

May/June 2015

Golden rules of goal setting With the 2014/15 financial year done and dusted it is time to think about what you want to achieve through the next 12 months or more to get your business pumping, and get into action. By Jean Schoultz Coach and trainer Everest Group Limited

ecently my husband, Steve and I set and achieved a big hairy goal of walking 800km in Europe. Starting in the south of France, we walked over the Pyrenees and across the north of Spain to a city called

Santiago de Compostella. The preparation and planning was intense, particularly as I was not in great physical shape. We also decided to rent out our home for the time that we were away, providing security and some much welcomed income. Our chooks also needed loving care. The walk itself was intensely challenging, both physically and mentally and at all stages it was important to be able to

Lazy sales staff From page 3 claims as a perk of the job, it is effectively theft from your employers. Flexed spokesperson Jonathan Ratcliffe said: “One salesman told us he’d regularly see fake clients all the time, simply because it was a sunny day and he fancied a day at the coast paid for by the boss. Sometimes, this included evening meals and an overnight stay. Unbelievable.” “Mixing up personal and business miles is another one that costs businesses fortunes,” says Jonathan, “and it’s such a difficult thing to

check, most people get away with it.” It’s this self-serving attitude that will ultimately cost the UK economy dear, Protecting.co.uk says. “Sales people are ultimately the most important people in any company,” Mark says, “And if your sellers are doing the bare minimum because they think they can get away with it, then there’s something very wrong in that sales team. “Is it down to the team, or down to the management creating the conditions that lead them into temptation? Either way, it’s an issue that bosses should be taking seriously.”

Management and HR Everest Group Limited, Waikato Human Resource Specialists. www.everestgroup.co.nz keep in mind what we were trying to achieve, what the purpose of our walk was all about. There were occasions where I wanted to jump on a train or bus and get out of there, but I was lucky that I had Steve there to support me and to help keep the purpose alive. It was at the really low times that I realised how so very important it is to create a compelling vision of what you want to achieve, and it has to be meaningful. As soon as I thought about the reasons why I was doing the walk, I found the energy and determination to continue on (although not without some grumbling I must confess). We also told everyone we know what we were going to do and that helped to spur us on. So the golden rules of goal setting were really reinforced for me: Be very clear about what your outcome/goal is – ensure you create a compelling picture for yourself that is sensory rich – looks like, sounds like, feels like, smells like, tastes like. This is what will keep you going when it all gets tough. Be specific about what you want and what the benefits are

to you and your business. Identify what barriers there are in the way of you achieving your goal. Ensure that you feel motivated and that it is something that will enhance your life and business. If it doesn’t excite or engage you then you are

unlikely to achieve it. Break it down into manageable steps – use the SMART goal method. Be sure to write it down – otherwise you may forget what you are working towards. If it is a business outcome, make sure you engage your

staff in creating the goal. Get support from your friends, colleagues and staff. Acknowledge progress along the way. Celebrate your success when you get there – be sure to notice your achievement, sometimes we are quick to move onto the next thing and don’t look at the lessons and gains from what we have achieved. While my journey was a personal goal, the principles can be applied to any goal you want to achieve. So what will you and your business accomplish this financial year?

Leadership recognised in Lincoln University honours Outstanding leadership is the prevailing quality being recognised with the granting of two honorary doctorates and two medals at Lincoln University’s recent graduation ceremony. Ngai Tahu leader Ta Mark Solomon became an Honorary Doctor of Natural Resources while prominent businesswoman Sue Suckling received an Honorary Doctorate of Science. Ta Mark has spent 16 years at the helm of the iwi, steering it through to greater prosperity and wellbeing after its settlement with the crown in 1998. Sue has an extensive resume in corporate governance and has chaired a number of organisations, most of them underpinned by scientific and technological innovation. John Acland’s contribution to

business and public service was marked with the presentation of the Bledisloe Medal. As well as being heavily involved in the farming community in entrepreneurial leadership roles he has also been chairman of the Historic Places Trust and the Land Access Commission. Dr John Morris, the director of the Institute of Food and Grocery Management in Australia received the Lincoln International Alumni Medal. Dr Morris resides in Australia and has been an international advisor in retail and food marketing, and on the chain from producer to consumer for companies around the globe, and has had a significant impact on all facets of the industry. Lincoln University Vice-

Chancellor Dr Andrew West says the quartet are impressive recipients who have all made significant contributions over an extended period of time. Ta Mark has led his iwi into a strong position socially, culturally and economically while still maintaining an environmental sensibility, while Sue had been at the forefront of corporate governance for a quarter of a century, particularly in the scientific sector. Throughout his public service John Acland has shown an ability to bring together groups with differing interests, while John Morris has shared his knowledge and experience of more than 50 years’ involvement in his field with many others to ensure they can achieve success, he says.

WAIKATO BUSINESS NEWS May/June 2015

WAIKATO BUSINESS NEWS

May/June 2015

Dairy industry’s next ‘All Blacks’ selected In what’s arguably the equivalent of making it into the All Blacks squad for a bull, a rigorous four-year selection process has resulted in CRV Ambreed’s latest group of proven sires that are set to become household names.

hirteen young superstars have just graduated as CRV Ambreed proven sires, which means they are considered to have the highest genetic merit. CRV Ambreed’s proven sires feature in the company’s bull catalogue, which thousands of dairy farmers peruse each year to develop a successful breeding programme. They are sought after by dairy farmers in New Zealand and overseas and their production and performance traits make them an essential part of the success of New Zealand’s dairy industry. The elite bull calves selected for CRV Ambreed’s breeding programme ultimately make sure dairy farmers’ future herds are more productive and more profitable. That means they have to demonstrate they can pass on improvement traits to cows that are key to productivity and profitability. Every year CRV Ambreed’s sire analysts, the company’s ‘All Blacks selectors’, visit herds around the country to find New Zealand’s very best farmers and the very best cows that will produce the next Richie McCaws and Daniel Carters of bulls. Farm visits in 2010 led to the new graduates being thirteen of the 1275 bulls that year to be nominated for consideration into CRV Ambreed’s premier progeny

test programme. Like the All Blacks, CRV Ambreed’s breeding team uses several levels of selection. The top 600 of the 1275 bulls go through a genomic selection process, which is a scientific tool that identifies genetic gain and limits any chance of genetic defect. They are also assessed using the breeding team’s knowledge of the cows and their families. In the end, 120 bull calves are selected for the progeny test programme and are sent to CRV Ambreed’s new state of the art production and logistics centre where their semen production is carefully managed to be used in the coming spring. Each of the 120 progeny test bulls’ semen is distributed to a number of contracted progeny test herds around the country. This allows CRV Ambreed to measure his daughters’ performance in a range of environments, and measure milk production and type. The breeding team relies heavily on the farmers it contracts with to provide records and information on daughter conformation scores. That information forms CRV Ambreed’s black box of breeding – the animal evaluation system. In the end, only thirteen of the 120 bull calves selected for the progeny test programme graduate - the absolute cream of the crop that will provide the highest genetic gain for dairy farmers.

CRV Ambreed sire analyst Georgie Smith says the new bull graduates are about to get All Black treatment. “Our graduate bulls get elevated onto a pedestal – what they need is what they get,” said Georgie. They will live a lush lifestyle at CRV Ambreed’s collection facilities and will be “wrapped in cotton wool and get extra special treatment because they are our star bulls.” If they turn out to be the next Firenze, one of CRV Ambreed’s legacy bulls, the new graduates could each generate millions of dollars in revenue, produce more than half a million doses of semen for domestic and international sale, have tens of thousands of daughters, and have a long list of sons enrolled on the animal evaluation database for herd improvement in New Zealand. Throughout their life Georgie says their breeders will continue to be invested in their boys’ progress. “There is a lot of pride for the breeders in producing a bull that makes it into CRV Ambreed’s catalogue. It’s a true testament to their breeding programme and the

quality of the cows in their herd,” Smith said. CRV Ambreed’s new proven sires: Holstein Friesians BRAVE - Brave has fantastic type and protein, and outstanding udder overall. He also produces daughters that excel with calving ease. CELTIC – Celtic has already produced 101 daughters in 27 herds. He has good farmer traits and produces daughters with good fertility, good udders and good temperament. He’s currently ranked in the top 20 Friesians on New Zealand’s Ranking of Active Sires list, which is remarkable for a bull of his age, and he was also used as a mating sire in CRV Ambreed’s contract mating programme. DUNSTAN - Dunstan offers alternative bloodlines. He has good body condition, good fertility, great somatics, excellent farmer traits and very strong type. He also ranks well for overall udder improvement. DUNLOP – Dunlop produces daughters with excellent fertility. He also ranks well for body condition and has good protein to

liveweight, meaning his daughters are efficient producers of milk. His daughters are moderate in size with good capacity, and they will add longevity to the herd providing more lactations and more years in milk. JAVA - Java has good fertility and very good somatic cells. He boosts longevity, meaning more lactations and more years in milk, and he has been used by CRV Ambreed as a mating sire in its contract mating programme. MEDAL - Medal ranks highly on the New Zealand Merit Index. His daughters have fantastic fertility and good type, and he is a good choice for farmers looking for shorter gestation. THADIUS - Thadius graduates with flying colours, ranking highly on the New Zealand Merit Index. He has good fertility and type, and has also been proven to improve udder overall, shorten gestation, and produce cows with great capacity. His high efficiency ranks him among the CRV Ambreed’s best Friesian sires. Jerseys HUXLEY - Huxley scores well for liveweight, somatic cells, protein and farmer traits. He will

also add longevity to the herd providing more lactations and more years in milk. NEW LEADER - New Leader offers extreme efficiency from a different pedigree. His daughters are very compact but capacious and improve rump angle. Their low cell count and extreme rear udders complete the picture as an ideal mating for many of the Manhatten daughters and granddaughters across the country. PRESELY – Presely, bred by Daniel and Freya Lynch, is a high dual indexing bull, has excellent somatic cells, good udders and good capacity. He is also Manhatten, Murmur and Nevvy free, popular sires used in many New Zealand dairy herds, which offers farmers the opportunity to add new pedigree to their herds. He scores well for udders and capacity, and his daughters are high producers. WENTWORTH – Wentworth is a serious outcross option and is one of CRV Ambreed’s up and coming superstars. He is a dual index bull, has good farmer opinion, and his daughters have good udders. He also produces daughters that score well for efficiency. Crossbred STARSKY – Starsky is a welcome addition to CRV Ambreed’s growing Crossbred team. He is a high dual index bull with impressive scores for health and efficiency. He also scores well for protein to liveweight, fertility and somatic cells, and has extreme capacity and type. Ayrshire VOLTAGE- Voltage’s daughters have good somatics and good temperament. He is a high New Zealand Merit Index bull and is especially good for protein improvement. He produces animals that are an efficient size.

Budget 2015: Stays with tested formula

ket remains the most toxic risk to the economy. Measures to damp down demand are welcome (the Reserve Bank’s LVR moves and strengthening the tax regime around property profits) and are joined by more initiatives on the supply side, especially bringing more Crown land into the market for development. But the latter operates on a timescale of years, and underlying population growth continues in the meantime. Children in hardship The centre-piece is a linked package of measures increasing benefits and Working for Families tax credits for families on the lowest incomes, supported by increased subsidies for childcare and extension of early childhood education. A creditable record All-in-all, Budget 15 continues Bill English’s creditable record of bringing the country out of the depths of the GFC,

without the pain of austerity and public spending cuts, and while still driving improved performance in the public sector. He didn’t blink at the massive hit to public finances from the Canterbury earthquakes, so he’s hardly likely to do so over missing the surplus this year. What’s next? “The cupboard is looking pretty bare for next year (“$1 billion allowances are the new normal”), so we can expect more of the same in Budget 2016. But an allowance of $2.5 billion has been left for Budget 2017 (preelection), so any hope for material moves on tax or expenditure will have to wait until then,” concludes Mr Hassall. Key facts: Health gets the same ration it has become used to over the last five years: a little over $400m p.a. • Education new spending of just over $100m p.a. • Families package costs worth $270m a year from 2017 • $500m reduction in ACC levies • A “business innovation” package • Single business number • Regional research institutes - $25m • R&D grants - $80m • Law & Order, Security and Defence • New border levy raises $100m p.a. • Defence force gets $264m • Police given $164m • GCSB and NZSIS get another $20m each over four years.

Thinking of selling your business, or buying a business, you need to talk with us... Scott Laurence

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“Budget 2015 delivers few surprises, and sticks to the approach we have come to expect from the Minister of Finance,” says PwC chief executive officer Bruce Hassall. Solid economy The economy is forecast to grow at around 2.8 percent per annum over the next four years, and to be steadier over this period than previously feared. Inflation is low, employment growing, unemployment coming down and apart from Auckland housing and construction, capacity pressures in the economy are not threatening. Government expenditure - making a virtue of predictability The themes from previous budgets come through again: supporting people into work, greater welfare support for those most in need, some R&D and infrastructure spending, and the normal increases to meet pressures in core services in health, education and law & order. “The deficit is larger than had been signalled, and the surplus next year is back to rounding error levels. So with little financial room to manoeuvre, the sums involved are not large. But the underlying approach of focusing on long-term performance and tackling the more challenging parts of society continues. The $500m in ACC cuts come in over the next two years, but travellers will now pay a charge on entry and exit from the country. Auckland housing The Auckland housing mar-

focus on you

WAIKATO BUSINESS NEWS May/June 2015

Orthotic House will put the bounce back into your stride Do your feet feel good at the end of the day, or are you like many others whose feet ache with stress and incorrectly-fitting footwear? Put the bounce back into ing orthotist in Waikato for your step with sound advice more than 30 years. and footcare products from Orthotics involves several Orthotic House. areas of support for the body Staff at Orthotic House including skeletal alignment, are passionate about helping assessment of gait, fitting of clients improve their quality callipers, sports bracing, and of life by providing a large advice on footwear for peorange of footwear, insoles and ple who suffer from illnesses orthoses to help them live an like diabetes or rheumatoid active life without debilitating arthritis. foot pain. While Orthotic House can Orthotic House owner and fit patients with off-the-shelf orthotist Colin Storey, is a third insoles, many are custom-made, generation orthotist, and a lead- using a mould of the patient’s

foot, and taken to a local technician for construction. Colin says if you are unsure about any foot matters, call and see them. The staff are super friendly and offer great advice. "I gain great satisfaction from assisting all people to lead an independent and active life with the aid of orthoses,’’ he says. Orthotic House also specialises in mastectomy products, breast forms and bras. Janeen Laimbeer can professionally and sensitively fit women who have undergone

breast surgery with breast forms and feminine bras, in the privacy of her consulting room with the very popular Anita, Trulife, Silma and Nearly Me range of products. Orthotic House is a registered provider with the Ministry of Health, for your mastectomy products. Orthotic House has no ACC surcharge, and encourages ACC clients to choose them as their provider. Orthotic House, 56 Pembroke St, Hamilton. Phone (07) 838 0606, or visit www.orthotichouse.co.nz.

The Body Shop® celebrates bestseller and British icon A skincare success and British icon for more than three decades, The Body Shop celebrates its bestselling Vitamin E range with a positively regal redesign – perfect for giving your skin the royal treatment. With 11 years’ experience, Dr Terry, newly appointed as Global Skincare Expert by The Body Shop, helps and empowers women to solve their skincare issues in the most natural way possible. According to Dr Terry: “Our bodies do not make vitamin E. Vitamin E is a powerful antioxidant, mopping up free radicals

from the environment, protecting your skin from sources of stress. Overall, it’s highly beneficial for your skin.” Containing nutrient superfood wheatgerm, the highest source of vitamin E in nature, the antioxidant rich Vitamin E range at The Body Shop locks in moisture to provide longlasting hydration for all skintypes and helps protect the skin against damaging environmental elements, such as the sun, pollution and cigarette smoke. With one sold every 14 seconds*, the Vitamin E Moisture Cream (RRP $26.25) is the

number one bestseller at The Body Shop. Now you can double the hydration power, with a bigger and better 100ml edition available for a limited time only (RRP $45). New to the range, the Vitamin E Eyes Cube (RRP $34.95) revives and refreshes the appearance of the eye area. The skin in the eye area is up to 10 times thinner than the rest of your face, which is why it shows signs of fatigue more easily. A refreshing Eyes Cube boost here can help protect this delicate area with moisture

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throughout the day, and diminish dark circles and signs of fatigue. Visit your local branch of The Body Shop to receive a free sample from the bestselling range. The Body Shop, Centre Place Shopping Centre, Hamilton The Body Shop, The Base, Te Rapa Drive, Hamilton www.thebodyshop.co.nz Available in-store and online from 11 May 2015, limited stock only. *Based on global sales from 28/07/2013 6/07/2014, with a selling period of 12 hours per day, 7 days per week

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focus on you

WAIKATO BUSINESS NEWS

May/June 2015

Step out of the office and into tranquility at Waters Day Spa The working week can be stressful and may take more of a toll on your body than you realise. Weeks behind the desk or travelling to see clients can lead to back pain, tension headaches and an imbalance of the adrenal system. Luckily Waters Day Spa has the tools to restore your body’s status quo and give you a chance to regain the natural energy needed to keep the spring in your step. The scientific AromaTouch Technique, developed by worldrenowned Dr David K. Hill, is proven to de-stress, detox and re-balance the body. Certified pure therapeutic grade blends of essential oils work together to relax the body and remove any toxic insult and inflammatory responses from your everyday life. The nine-step process is designed to address the overall system and the holistic benefits are vast. Within the hour-long process, you are treated to an infra-red sauna which warms the muscles by thirty percent. This helps ready the nervous and lymphatic systems for the next phase of oil application and AromaTouch therapy. Oils are spotted onto the most receptive parts of the body and massaged in using the specific techniques taught by Dr Hill.

After this process, you are then taken to the relaxation room, to be at peace with a cup of herbal tea and a beautiful view of the Waikato River. “Our clients leave here feeling very serene,” explains Waters Day Spa owner/operator Christine Seddon. “The treatment takes only an hour but the effects last for a week.” AromaTouch is recommended for men and women alike. “Often it is the men who benefit the most from this

type of treatment,” says Christine. “It is also proven to be safe before and after chemotherapy and is safe for people with allergies or skin conditions.” Visit Christine and the team at Waters Day Spa to try this unique experience and see for yourself why the AromaTouch treatment is a great way to unwind from the hustle and bustle of life. Go to www.watersdayspa. co.nz to make a booking or call 0 838 2202 to make an inquiry.

Exclusive AromaTouch Treatment available now Only $90 for the full essential oil experience Health Spa for men and women. Beauty, body and spa treatments range from half an hour to six hours of pampering.

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Tue-Wed: 9am-5pm Thu: 9am-7pm Fri: 9am-5pm SaT: 9am-2pm

LOCATED In ROTOTunA DRS DAvE BLOM AnD BASHAR HuMADI DELIvER THEIR SERvICES In MODERn COMFORT AnD STyLE. THE EngAgIng DuO RACK up THE nuMBERS WHEn IT COMES TO DEnTISTRy ExpERIEnCE, WHAT THEy DOn’T RACK up – IS THE BILL. Experience with wisdom teeth removals mean that most extractions can be undertaken at the clinic and costs are kept low. The advanced x-rays taken at the clinic using their digital equipment provide 10x less exposure than traditional x-rays. Cracked tooth or gappy smile? Crowns and bridges made with state of the art in house Cad/Cam equipment means that you can walk out of their surgery with a new tooth coloured smile in as little as 1 and a ½ hours in the chair and a guarantee that you’ll have that smile in 5 years’ time. Keeping it in house also means that it’s easier on the wallet too. Offering a full range of dental services from cosmetic dentistry such as whitening and gum sculpturing through to implants and orthodontics the team at Hamilton Dental Centre can assist you on your journey to a healthier happier smile. When you visit Dave and Bashar they spend a ½ hour in their initial exam, getting

to know you, having a laugh and taking the time to listen to your needs. At the same time they make sure you are empowered to be able to make informed decisions about your treatment options using simple non-technical language. Committed to making sure that your inner smile is a beautiful as your outer one they have invested in advanced oral cancer screening technology. This simple non-invasive procedure complements their thorough oral examination and allows them to detect abnormalities early on, giving their patients’ the best treatment outcomes

and peace of mind for the 6th most common cancer worldwide. If you would like to try a dentist with a difference, give the team a call, you’ll be glad you did. Open 8-6pm Monday to Friday, the boys do their best to keep a few appointments free daily. Saturday appointments are also available as are late nights if you can’t get in during business hours. Mention Waikato Business News when you call and get an oral care pack at your first appointment.

12859

Hamilton Dental Centre 3/111 Thomas Road, Rototuna, Hamilton 3210 Tel: 07 854 8905 Fax: 07 854 8906

WAIKATO BUSINESS NEWS May/June 2015

WBN

BA5 Lockwood

First on the scene PROUDLY SPONSORED BY MONTANA CATERING

Montana Catering Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz

1 - Susan Vuilleumiere and Vicki Jessop 2 - Roger Allsop, Lockwood regional manager and Chris Burger, Eves

3 - Miles Strattford with Andy Benge from the Wishes Trust 4 - Andy Collins, Red Cabs; Graeme Smylie; Ann Bonney, Everest Group

Institute of Directors joins Chamber for lunch with Simon Power 1 - Honourable Simon Power with John Proudfoot 2 - Timothy Brittain and Chris Luoni 3 - Michelle Holland, Jon Tanner, Steve Atkinson and Phil Taylor 4 - Russell Drake and Lynn Walker 1

5 - Diane Hallifax and Callum Malcolm

Chamber and IoD together for lunch

1 - Chamber CEO William Durning with Hilton Joll. 2 - Petrina Hibben and Phil Caffyn 3 - Melanie Yeoman, Harcourts; Ashea Murphy and Melissa Gibson, McCaw Lewis Lawyers 4 - Margaret Devlin, chair IoD Waikato branch; Grant Robson, president Waikato Chamber; Reserve Bank assistant governor and head of economics, Dr John McDermott and Chamber CEO William Durning

WAIKATO BUSINESS NEWS

May/June 2015

Tax refunds to encourage and support businesses with R&D Innovation is a key contributor to New Zealand’s continued economic growth and success.

ortunately for us, we’ve been a very innovative country with our spending on innovation continuing to grow - in 2014 this reached $1.2 billion, a $53 million increase from 2012. In recognising the importance of R&D and following on from announcements made during the 2013 Budget, in February this year the Government introduced the Taxation (Annual Rates for 2015-16, Research and Development, and Remedial Matters) Bill (‘the Bill’). Once passed through Parliament, the Bill will introduce tax incentives designed to encourage and support businesses engaged in R&D. The new rules are estimated to return a net $58.1 million in tax to qualifying businesses over the next four years. The Bill is likely to be enacted with application from April 1, 2015, so it’s worthwhile spending some time now to see whether you might qualify and what the benefits are. Who will the rules apply to? • To qualify, a person needs to have:

• incurred a tax loss, or if it is a company within a group of companies, the group must have incurred a tax loss, • incurred R&D expenditure where the resulting intellectual property or know how belongs to the person, and • at least 20 percent of the person’s wage bill needs to be spent on R&D, and • if the person is a company there are residency requirements that need to be satisfied. How it will work Basically, a person that has incurred a net loss for the year will be entitled to a tax refund calculated at 28 percent (the current company tax rate) of the lesser of: • their net loss for the year; or • their total ‘R&D expenditure’ for the year; or • 1.5 times the company’s labour costs on R&D for the year; or • $500,000 for the 20152016 year (this cap increases by $300,000 over the next five years to $2 million). To the extent a refund is received, the person’s tax

Taxation and the law >

By hayden farrow

Hayden Farrow is a Director in the Tax Team at PricewaterhouseCoopers | Email: hayden.d.farrow@nz.pwc.com

When taken as a whole, it is clear the Government has a clear view of what expenditure should qualify - true innovative R&D that benefits New Zealand.” losses will be reduced by the amount of the refund divided by 28 percent, i.e. the applicable amount as per the bullet points above. Claw back provisions exist which will require the tax refunds to be repaid to IRD if the person sells certain assets (such as intellectual property, know-how and technology used for R&D), no longer meets certain eligibility criteria, is liquidated or is amalgamated into another

company. To the extent a person has to repay IRD, they are able to claim a tax deduction for the grossed up amount – this reinstates the benefit of the tax losses. What type of R&D expenditure qualifies? Currently, expenditure on R&D is typically able to be deducted for tax purposes, if it is also able to be expensed for accounting purposes. For accounting purposes, this requires that the expenditure is either: • research: that entails original and planned investigation undertaken with the prospect of gaining new scientific or technical knowledge and understanding, or • development: that involves the application of research findings or other knowledge to a plan or design for the production of new or substantially improved materials, devices, products, processes, systems or services before the start of commercial production or

use. To ensure the refund mechanism operates as desired, a number of specific exclusions have been introduced, including: • market research, testing, development and sales promotions • quality control or routine testing of materials, products, devices and processes • m anagement studies or efficiency surveys • making cosmetic or stylistic changes to materials, products, devices, processes or services • research in social sciences, arts or humanities, and

• an activity performed outside New Zealand. When taken as a whole, it is clear the Government has a clear view of what expenditure should qualify - true innovative R&D that benefits New Zealand. Although businesses currently benefit from being able to claim tax deductions for R&D, that benefit accrues in the form of tax losses to be offset against future taxable income. By allowing losses to be converted to cash, an immediate benefit is received which provides financial assistance at a time when it is most needed. The regime represents a welcome and logical move by the Government to promote our ‘number 8 wire’ mentality. The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice.

EmePoint: smart software that helps small businesses recover faster from disruptions Small New Zealand businesses generally don’t have plans to help them recover from earthquakes, cyclones, floods, fires or the loss of key staff. They feel they don’t have the time or expertise – or the money. But that changes with the recent launch of EmePoint, a cloud-based software tool that helps them to prepare better for disruptions, keep going afterwards and recover faster. EmePoint is the world’s first emergency planning tool designed for small and medium businesses. Developed by New Zealand software company, Healthpoint, it allows businesses in any sector to develop their own customised plans for dealing with

the disruptions their business may face – for less than $1 a day. “In New Zealand 97 percent of enterprises are small businesses,” says Kate Rhind, managing director of Healthpoint. “Most are underprepared, so they’re more susceptible to disruptions when disaster strikes. They know that ‘she’ll be right’ won’t cut it in 2015, but until now they’ve had few realistic options.” US data shows that around a quarter of small businesses do not reopen after a major disaster. EmePoint has been developed by experts in risk identification, emergency planning management and business

continuity planning, working closely with many small businesses, from law offices and pharmacies to schools and design companies. The system helps them plan using a clever rulesbased platform, guiding them through an intuitive process and streaming in relevant local emergency data. It helps them to identify risks specific to their business, to prepare for these and to produce their own individual plan. When their business is disrupted, they will be ready to respond and be able to recover more rapidly. EmePoint also notes a business’ priorities and capabilities and allows them to eas-

ily update the plan across all scenarios when they restructure, move to the cloud or go mobile. Their plan is always relevant and up to date. A subscription to EmePoint is $28 per month. There is no setup cost. The initial plan can usually be completed within a day. Companies can trial EmePoint free for 14 days by registering at www.emepoint. com/. The emergency planning platform used in EmePoint was first developed to meet the needs of GPs in the northern region of New Zealand and is now also used by more than 2000 general practices throughout Australia – around 30 percent of the total – providing sector-wide resilience.

Contemporary NZ art works for hire in workplaces & private homes.

FrEE consultation & installation Consultancy services available.

Portfolio Art Hire Janet Knighton P 021 059 0028 E art.hire@xtra.co.nz

It’s what you don’t know that makes the difference.

Whether you’re a director or reporting to a board, it’s important to have the governance skills to boost not only your performance but also the performance of your organisation Our upcoming Hamilton Governance Development Programme gives you the opportunity to learn from highly experienced local and national directors. Set over 10 sessions, you will have time to reflect on your own role and discuss real life situations and applications.

for the Hamilton Governance

Development Programme.

Over 10 Thursdays from 4 June to 15 October 2015, from 4.00pm to 6.00 pm IOD14182

For more information on specific course content visit iod.org.nz/GDP call Megan Beveridge on 021 358772, email waikato.branch@iod.org.nz

WAIKATO BUSINESS NEWS May/June 2015

Generous hole-in-one winner hands $500 prize back to sport Q

uite recently Craigs Investment Partners invited clients and other businesses to team up for their annual mini putt competition at the driving range on Ulster Street. One of the organisers, Stuart Anderson told the 140 entrants how grateful Craigs were for the support each year as it allows them to get much-needed money to junior sport. The event raised about $7000 which went Hamilton Cricket (particularly girls' cricket development). “Well done to FMG winning the team competition and Jamie Buttimore of Signature Homes for winning the hole-in-one competition,” said Stuart. “And thanks, Jamie for generously donating the $500 prize back to Hamilton Cricket.”

2 1. Hamish Ward, Toby Braun and Stuart Anderson 2. Candice Batty, Ross Tritt and Geoff Buchan 3. A Kiwibank team: Lincoln Drent, Sherie Thurston, Raewyn Cording and Eddie Stocks 3

4. Michael van de Pas and Tony Janssen

5. Having a chat with Knights CEO Peter Roach were Placemakers golfers Vic Ankersmit, Duncan Nichol, Stu Miles and Charles Luan

6. Northern Districts Cricket ‘golfers’ getting a feel for the trophy before the games began. Maria Radich, Allie Smith, Julie Blake and Debbie Moore

Thank You

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We may not be able to stop the grief and 2/12/10 9:23:50 AM enormity of learning a child is ill or that they may or may not live. But with your help, we are able to provide support.

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WAIKATO BUSINESS NEWS

May/June 2015

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