Waikato Business News Nov/Dec 2014 by Waikato Business News

Business News November/December 2014 Volume 22: issue 11

www.wbn.co.nz

Mayor says we’ll soon claim 3rd City economy As Hamilton celebrates its 150th birthday, we asked Mayor Julie Hardaker for her thoughts on how the ‘capital’ of Waikato is performing on the New Zealand stage and what plans are in progress to forge ahead to 3rd city status.

he began by telling us: “There is a sense that we are coming of age as a city transitioning from teenager to adult. “With that comes a need to claim an identity that reflects our economic significance and our importance to New Zealand’s overall economic success. “It’s time we got over working out who we are and what we stand for and start telling our existing story with confidence. “Hamilton’s economic priority over the next 10 years is to be the 3rd city economy in New Zealand, moving one place up from our current 4th position. “Work has begun on developing an economic growth plan for Hamilton to deliver this priority, building on

Growing the Hamilton Economy Report: Berl Economics, October 2014 Natalie Jackson, Michael Cameron and Bill Cochrane: National Institute of Demographic and Economic Analysis (NIDEA), Waikato University the Economic Development Agenda completed two years ago. “It’s an aspiration goal but one that the city must strive for to capitalise on the enormous growth and opportunities that have emerged in the

last few years. “Even looking back on a century-and-a-half, Hamilton has continually exceeded expectations and today we are New Zealand’s most exciting growth story. “Economic growth is

about getting the foundations right to maintain our competitiveness as a city. “And then there are the game changers that will shift us to 3rd place. “In my view, we already Continued on page 28

INSIDE THIS ISSUE Business Excellence Awards

Putting you first

Pages 14 – 18

Pages 24 – 27

ND Cricket clicks with True Colours

Corporate Gifting Directory

Gallagher Rotary Awards

Young Enterprise Scheme

Page 21

Pages 22-23

Page 29

Page 37

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WAIKATO BUSINESS NEWS

November/December 2014

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ith more than 30 years’ experience in the jewellery business our own Michael Platje is an exclusive certified diamond broker with an office in Antwerp, Belgium, the diamond capital of the world. Michael is a master jeweller and as has developed the Precious Metals and Diamonds Group with wife Fiona and two other generations of family. A recent development saw this proud family-owned and operated business extend into Centre Place Mall with a stunning store and a special side window through which the public is able to watch the master at work. “We offer a dazzling collection of fine diamonds and coloured stone jewellery,” said Michael. “The viewing window in the Centre Place store attracts interest like moths

Michael Platje to a flame,” he said. “Clients are able to watch me work on specific pieces I am making for them, which gives them an even stronger bond with the jewellery when they finally get to wear it.” Having an office in Europe enables Michael to handselect the best diamonds from site holders before they are traded worldwide. “And from my on-site design centre right here in Hamilton, I can transform people’s jewellery dreams into special pieces to celebrate those memorable moments in life,” he said. And Precious Metals and Diamonds has drawn acco-

lades from within its own industry sector by claiming the coveted National Jewellers’ Jeweller of the Year Award. As well it was included in the major winning circle of the Retail Excellence Top Shop Awards. It is truly something to cruise into one of the group’s stores at Chartwell, Te Awa, Dinsdale or Huntly not to forget the flagship store in Centre Place Mall, 501 Victoria Street, Hamilton. Phone: (07) 957 0137 Email: centreplace@preciousmetals.co.nz Website: www.preciousmetals.co.nz

WAIKATO BUSINESS NEWS

November/December 2014

Snapshot of positive economic data supports WDC investment growth Waikato District Council has presented a snapshot of the district’s economy to more than 100 business people and investors using hard data that points to positive growth in population, jobs and commercial and residential developments.

conomic development manager Clive Morgan said the council was able to “paint a picture”

of the district’s “compelling economic proposition” using its new Open Waikato website, www.openwaikato.

co.nz. The site contains an enormous amount of data about the district which had previously either not existed, or was “tucked away” in multiple places. Open Waikato includes statistics about skill sets, major industries, GDP, tourism, business unit numbers, land availability and per-person productivity. This is compared with the national average and then forecast with future projections by Wellington-based

analysts, Infometrics. Morgan said nearly 40 percent of New Zealand’s population live within a 150 kilometre radius of the Waikato district, providing an immediate domestic market of around 1.8 million people. “It’s becoming increasingly clear that doing business and living in the Waikato district provides a number of advantages,” Morgan said. “Anecdotally, we are continuing to hear a lot of comment about the demonstrable

ANZ appoints property specialist A relationship manager, specialising in property and construction finance has joined the local ANZ Commercial and Agri team. Roger Middleton, who was born and raised in Waikato, began his banking career with the National Bank in Garden Place, Hamilton in 1984. He brings a wealth of knowledge and experience to the role. Roger and his family decided to return home last year for lifestyle and family reasons. He is enthusiastic about taking an active role within the local business community and is driven to provide the highest level of service to his customers. After establishing a successful representative office for a niche property financier in the Bay of Plenty, Roger has

spent the past 13 years managing a portfolio of large property investors and developers operating within the Auckland market. This has given him the opportunity to be an integral part of his customers’ successes at the same time further extending his knowledge and passion for the property industry. Outside of work, Roger is a keen (but improving) golfer and enjoys the many lifestyle benefits of living in the Waikato, including regular trips to Raglan where he enjoys the surf. Recognising of the growth the Waikato region is experiencing, ANZ has established the specialist role to support its existing and future customers within the property industry. The Bank is a well-established and recognised supporter

Guy McLean (left) welcomes Roger Middleton of commercial and agri businesses in Waikato, and this role provides a further specialisation of the services it offers.

It will ensure a high level of focus on a sector that is flourishing in the region and has exciting growth prospects.

advantages of setting up business in the Waikato district, out of Auckland’s traffic and other challenges but close enough to take advantage of New Zealand’s largest domestic market and the Auckland infrastructure.” The Waikato district’s labour force is projected to grow by 42 percent between 2013 and 2033. “Because of our proximity to South Auckland and Hamilton, the labour force available to the Waikato district will be much larger than what the Waikato can provide alone, and that’s why businesses based here have access to more labour – and good quality labour - than in many other districts around New Zealand.” Waikato has also experienced strong growth in employment. “Last year there were 4.3 percent more jobs filled in the district compared to the national average of 0.9 percent. That equates to 18,875 jobs. Mean earnings also increased by 3.5 percent.” Population numbers had grown moderately by .03 percent. However, medium series projections for the next 20 years indicated an increase of 17,000 residents, bringing the total population to 82,000 by 2033. By 2063 it was projected to increase by 46 percent to 94,862. Morgan said Waikato district was pushing hard to cre-

ate more economic diversity and build greater resilience within the district. Primary industries account for 39 percent of the district’s economic output, compared with 7.4 percent nationally. Morgan said dependence on these industries was challenging and the district needed to build greater resilience to balance the highs and lows of emerging and declining markets. “Waikato’s growth outstripped national growth in 2004, 2006, 2011 and 2012 but it fell by 0.3 percent in 2013. That’s because we’re heavily influenced by the few primary and secondary industries that dominate our economy; mining, dairy farming and energy.” Mining, which contributes around 12 percent of the district’s economy, declined by 6.2 percent last year. “We’re also well aware of fluctuations in dairying, which is our biggest industry. The drought took the shine off the 2012/2013 season and recent falls in global dairy pricing will impact us again in the short-term.” However he said agricultural support services had grown as farmers outsourced work such as crop harvesting and irrigation. This correlated with areas experiencing employment growth, including timber and meat and poultry processing.

Continued on page 36

Waikato Branch – 2014 Highlights The Institute of Directors in New Zealand (IoD) promotes excellence in corporate governance, represents directors’ interests and facilitates their professional development through education and training.

As we fast approach the end of 2014 it is a time to reflect on and celebrate our achievements. Chartered Membership pathway Another busy year for IoD, with undoubtedly the key milestone being the launch of the Chartered Membership pathway on 1 October 2014. Health & Safety Reform Bill The boardroom focus on Health and Safety continues with IoD both locally and nationally supporting our member's understanding of the new health and safety environment through a wide range of member events. Waikato Westpac Business Excellence Awards The Branch was proud to partner with the Chamber of Commerce as part of the Waikato Westpac Business Excellence Awards. The feedback from all involved has been very positive and we look forward to developing further our ongoing relationship with the Chamber of Commerce. G3 with the University of Waikato's School of Management A three dimensional governance development programme designed with the good governance of your organisation in mind. It provides for the fundamental elements of good governance to be explored and complemented by practical skills and application. We would like to thank our sponsors for their support and look forward to a mutually beneficial relationship continuing in 2015. The Waikato Branch would like to wish all of their members a very Merry Christmas as we look forward to another busy year in 2015. For membership enquiries please contact the Branch Manager (details below). Please contact: Megan Beveridge, Branch Manager Waikato.branch@iod.org.nz, 021 358772 or www.iod.org.nz Waikato branch is kindly sponsored by:

WAIKATO BUSINESS NEWS

November/December 2014

‘Tis the season for office Christmas party antics Employment Law Focus As another year draws to a close, many workplaces are planning the office Christmas party.

hile end-of-year parties are a great way to thank employees for their hard work over the previous 12 months, they can also cause quite a number of headaches that last well beyond the next day’s hangover. The workplace Christmas party can potentially produce a dangerous cocktail of workplace tensions blended with alcohol in a less formal environment where the usual workplace rules seem distant. This concoction can lead to inappropriate behaviour ranging from offensive conduct that reflects badly on the company, unwanted sexual attention, illegal conduct and drink-driving convictions. Employers are often left wondering whether acts which would be viewed as misconduct or serious misconduct during normal work hours can still be subject to disciplinary action if the behavior occurs after hours and away from company premises. Guidance on the issue of outside work misconduct comes from the 2000 case of Smith v Christchurch Press Company Limited. There, a male employee invited a female employee to spend her lunch break with him. He did not inform her that he was taking her to lunch at

his house. Once there, he made uninvited and unwelcome sexual advances towards her. The female employee complained to the employer and Smith was dismissed. Although the incident took place during the lunch break and at Smith’s house, the Court of Appeal held that there were limited circumstances where the usual restrictions on intruding into an employee’s private life can be set aside if there is a clear relationship between the conduct and the employment. In this particular case, it was the detrimental impact on the employees’ working relationship that provided the nexus.

In a nutshell, the Court stated that it was not so much a question of where or when the conduct occurs but rather, its impact or potential impact on the employer. Such conduct can adversely impact an employee’s subsequent ability to carry out their duties (such as losing their driver’s licence) or have the potential to make post-party employee relationships uncomfortable, or even untenable. Therefore, any misconduct that occurs at a company function can potentially invite disciplinary action, provided such action follows a procedurally fair process.

by ERIN BURKE

Associate with Norris Ward McKinnon and specialises in Employment law and Occupational Health & Safety. Email: erin.burke@nwm.co.nz / www.nwm.co.nz In the case of Kemp v Westpac Banking Corporation, three employees were dismissed for smoking marijuana at the staff Christmas party. Following their dismissals, it was discovered that the most senior manager at the party had not only condoned the drug use, but had provided the lighter when asked. The fact that the three employees were dismissed and the manager only received a final written warning was held to

constitute disparity of treatment. The three employees were later reinstated by the Employment Relations Authority and awarded $3000$4000 compensation for hurt and humiliation. To avoid unpleasant postparty problems, employers may wish to take some time to consider in advance, ways to reduce the likelihood of issues arising at the staff party. As alcohol is often behind employee misconduct at work

functions, the usual host responsibilities apply in relation to limiting alcohol and providing food. If possible, provide transport to and from the event or ask employees to make arrangements in advance to ensure they will be getting home safely. Finally, clearly inform employees in advance that their indication to attend the function implies their agreement to adhere to any codes of conduct or standards of behavior that the employer has set.

Research shows innovation the linchpin to drive SME sales growth Australian small to medium enterprises (SMEs) are increasingly investing in innovation in a bid to improve productivity in a low growth environment. According to the latest July 2014 Bibby Financial Services Barometer, more than half of SMEs surveyed (53.1%) are focused on undertaking innovation in the short to medium term, primarily to focus on future growth. Almost one third of SMEs are committed to innovate in the next

12 months, while a further 21 percent intend to innovate over the medium term (after 12 months). More than 70 percent of SMEs say that innovation is important to compete with larger business. Technological innovation is the main priority for medium sized business, with 67.4 percent of respondents citing this as a high priority. For small businesses, with between five and 19 employees, product innovation is a top priority (53.3%) and for micro businesses, with less than

five employees, customer acquisition innovation is a top priority (51.5%). The key benefits of innovation identified by SMEs include future growth; improving productivity; generating higher quality products and services; increased customer satisfaction and having more efficient work processes. Mark Cleaver, managing director for Bibby Financial Services - Australia and New Zealand, said: “Our latest survey revealed that SME sentiment

has fallen considerably since February and as a result, SMEs are investing more in innovation to improve sales growth. “Investing in innovation, such as technology and customer acquisition strategies, can help equalise the playing field between big and small business. Whether this involves spending more on social media to better engage with customers or product innovation to help attract new business, innovation is crucial for ensuring future growth,” he said.

Funding to innovate To help fund innovation, one in five SMEs (21.2%) intend to seek external financing over the next 12 months and the majority (58.4%) plan to fund their innovation internally, presumably through earnings or cash reserves. Of those who intend to use external finance, the survey found 30 percent of SMEs will consider a traditional bank loan and 25 percent will apply for bank overdrafts.

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Visitors and exhibitors praise 30th Home Show The 2014 Waikato Home & Garden Show, the second largest Home Show in New Zealand, was a resounding success according to visitor and exhibitor feedback.

he event again delivered on its promise to provide a cost effective target market opportunity for companies involved in the building and allied trades to sell millions of dollars of products and services during this four day high profile event. The independent Digivey Survey conducted at the 2014

Show (which has a margin of error of plus or minus 2.5 percent) confirms: 90% of visitors rate the Show as good or excellent 90% of visitors were over 30 years of age 84% earned more than $70,000 and a massive 36.1% earned more than $100,000 87% own their own homes

72% plan to renovate, build a new home or extend their existing home within two years (For comprehensive survey results visit www.waikatohomeshow.co.nz) Despite the weather, more than 33,000 visitors from Auckland, Taranaki, the Bay of Plenty and throughout the Waikato flocked to Claudelands Events Centre to see the biggest and best show yet and they weren’t disappointed. This year’s event was the largest show in its 30 year history, with more than 450 exhibitors. Visitor comment confirmed a renewed commitment to investing in and protecting their most important asset which was evi-

A 2.5m cascading waterfall created by Wild Exposure in the Premier Outdoor Living Design Court won the Special Feature Award at the Home Show

denced by an outstanding level of enquiry from those renovating, building and undertaking extensive projects inside and outside their homes. “It was our first year exhibiting and it has been an absolute success. The quality and number of leads generated has been exceptional. We will definitely be back bigger and better next year,” said first time exhibitor Daniel Klinkenberg from Urban Homes. Many visitors enjoyed the opportunity to see the huge sporting Arena, which was one of the six massive pavilions at the Event Centre. The arena displayed an eclectic mix of home

products, the ‘Design at its Best’ a five room concept house featuring outdoor kitchens, the 12 person cane gazebo and the unique Indonesian Boatwood furniture, a Mediterranean garden, the latest concepts in outdoor living including outdoor kitchens, state of the art spa pools, combined with the historic aspects of Hamilton’s 150 year celebrations with veteran vehicles and a motorcycle and one of only two in the world photo players being restored here in Hamilton, were bought to a cohesive whole by veteran exhibition designer Dave Walmsley. According to many visitors their reason for visiting the Show

Graham Hannah was to secure special Home Show prices that are available only once a year and to see the very latest products for building, renovating, decorating and landscaping under one roof at one time. An opportunity only possible at the Waikato Home and Garden Show. Visitors enjoyed the great variety of cafés and restaurants including scallops and salmon from Domaine restaurant, Mills Reef Winery and Kalex Wines from central Otago with their Continued on page 40

Design at its Best’ - a walk-through conceptual home in the new Arena Pavilion created by Paula Hassard from Rooms Design in association with Rezlab Steel Structures and Pragma Homes - received the Award of Excellence.

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Thank you! “Thank you to the thousands of visitors, hundreds of exhibitors, our sponsors and all my staff. Congratulations to the many award winners, exhibitors and competitors alike. Thirty years on and I am proud that the Waikato Home and Garden Show is still recognised as the ‘best event’ of its kind in NZ. It generates millions of dollars in business for exhibitors and showcases the best and latest building products every year, ensuring Waikato homes are some of the very best in NZ. I can’t wait to share next year’s all new show with you... the first of our fourth decade!”

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WAIKATO BUSINESS NEWS

November/December 2014

Access to trust information – what can beneficiaries see? Many people are beneficiaries in trusts.

f you know you are a beneficiary in a trust you might like to know you are being treated properly. What information can you see to check this? Beneficiaries don’t “own” a trust so they don’t have a right to all information relating to trust affairs. However trustees have to be accountable to beneficiaries – while beneficiaries don’t own the trust, they do receive the benefits so have a right to

make sure those benefits are not being squandered or mishandled by the trustees. To ensure trustee accountability beneficiaries are entitled to access “trust documents.” So what are “trust documents?” There is no absolute definition of what “trust documents” are. This is a blessing and a curse. A curse because there is no quick and easy answer

NWM Law Talk >

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Partner, leads the Employment and Litigation Team at Norris Ward McKinnon. Email: gillia.spry@nwm.co.nz | www.nwm.co.nz when an issue arises; a blessing because flexibility is needed as each trust is different and documents needed to hold trustees accountable can vary greatly. Generally trust documents include all information which is the property of the trust

which relate to the getting in, administration, management and distribution of the trust. This can be easier to understand in terms of what are not “trust documents”. Information which is not for the purposes of the getting in, administration, man-

Chamber says Peter Biggs is the right fit for WREDA Wellington Employers’ Chamber of Commerce welcomes the appointment of Peter Biggs as the inaugural chair of the region’s new economic development agency, WREDA. President John Milford says Peter looks to be exactly the right fit to take Wellington Regional Economic Development Agency to the next level as it strives to boost economic activity. “He has the experience and connections in market-

ing and the arts to get the agency really cracking, and the Chamber looks forward to working with him “I’m encouraged that already he is talking about WREDA focusing on cohesion, confidence, conversion and communication, and about how the next phase is action. “That sounds very much like fighting talk, and that’s exactly what we need. “This merger of Greater We l l i n g t o n Regional Council’s Grow Wellington

agency and Wellington City Council’s tourism, venues, and major events agencies is a wonderful opportunity for the region and we must not waste it. “The sky should be the limit when it comes to ideas. “WREDA needs to be brave in the things it tries, and the Chamber will be right behind it. “We need to strive to be different. “Now we must make sure Peter Biggs gets a board

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that will help him drive the organisation forward. “He must have a mix of people with business nous, a passion and strong knowledge of the region, the ability to think outside the square, and the energy to get things done. “I would expect Wellington city to have a strong representation on the new board, considering it is the region’s powerhouse and will be contributing more than 80 percent of the funding towards the new entity.”

agement and distribution of the trust but is for the trustees’ own purpose even if such information relates to the trustees’ discharge of his or her duty as a trustee; Information supplied to or by the trustee on a confidential basis; Information relating to the exercise of a discretion by trustees (unless there is an allegation of impropriety on the part of trustees). Many trusts are discretionary trusts and beneficiaries are discretionary beneficiaries. This means that any distribution to these beneficiaries is at the discretion of the trustees. Information which may indicate the reasons for the exercise of the trustees’ discretion or information concerning particular beneficiaries; and Legal advice given to the trust or trustee in relation to litigation between the trust and beneficiaries. Shouldn’t beneficiaries be able to know why a discretion has been exercised? Beneficiaries may feel entitled to know why a discretion has been exercised the way it

has, particularly if they feel it has not gone in their favour. In a discretionary trust the trustees are entitled to make whatever decision they see fit (within the limits placed on them by the trust deed). There are good reasons for ensuring trustees can exercise their discretion confidentially, from making sure trustees can make the best decision for the trust without undue influence from beneficiaries, to maintaining harmony between beneficiaries. Beneficiaries can hold trustees to account in these situations only when there is a claim of improper conduct, not just if they do not agree with a discretionary decision. How does privilege work between trustees and beneficiaries? The normal concept of legal privilege (where a lawyer’s advice is totally confidential between the client and the lawyer and can’t be used in court proceedings) does not apply to trustees because that advice will usually be in relation to the trust and beneficiaries can access that advice. However during litigation between trustees and beneficiaries, beneficiaries are not entitled to see the legal advice given to the trustees about the litigation. They are still entitled to access all other legal advice, which may at times be relevant to the subject of the litigation.

WAIKATO BUSINESS NEWS

Where to with SBS? The end of life for a trusted friend or a chance to look at opportunities to improve your IT strategy?

• Higher licensing costs • Possibly higher deployment costs • Less user-friendly management means increased maintenance cost. • Some SBS features are not included with standard Microsoft server products.

Many of your will have a Windows SBS (Small Business Server) in your business. And most likely you have had this, in one version or another, for many years. During this time, your SBS has been a faithful servant, received and stored email, enabled you to share documents, and made your information accessible remotely from the web, an iPad, or a smart phone. However, Microsoft SBS is no longer available as a product and when you go to replace your current server, there will be no new SBS version to use. Microsoft SBS has been a fantastic product for the typical NZ business. If you are currently using SBS, then you may be thinking you don’t need to change or upgrade anything right now. And if your server hardware is sound, and it is performing well and doing everything you need it to, then that would be right. But what do you do when it is time to replace your server? What are your options and alternatives now that a new version of SBS will not be there to replace your trusted servant? Instead, you have two

choices: Microsoft will be selling Windows Server 2012 R2, and Exchange Server, which is a great choice for many SMBs. Alternatively Microsoft is selling Office 365, which is being positioned as the email and collaboration solution for small businesses. Office 365 is an online monthly service that offers Hosted email, calendaring, file sharing, and more. In essence, Microsoft is replacing the functionality of SBS with Cloud based services. So what are your options? Option 1: Replace your server You can get the benefits of the latest versions of Microsoft Windows Server and Microsoft Exchange Server (currently version 2013). You get: • Latest versions of Microsoft software. • Elimination of SBS limitations (e.g. multiple domain controllers, Exchange archiving, etc.). • Retain the ability to host and manage your own email server But you have to give up a bit:

Option 2: Put your email in the cloud with Office 365 Why not get someone else to host Exchange/Outlook for you? While you may still need an in-house server to store files, run your line-of-business applications, etc., that server will cost a lot less than an SBS box. This may suit your business because: • Minimal initial cost in licensing and deployment • No need to buy and maintain software to back up your Exchange data • Improved remote access • Easier management with less server maintenance • Technical support for Exchange is typically included with your subscription.

November/December 2014

Wishing you a Merry Christmas and Happy Holidays from the team at CodeBlue!

decide that enough is enough and you simply want someone to host and run your entire environment for you: Option 3: Have everything hosted off-site. No matter what you decide, CodeBlue can help you with your decision-making process. Consider our SBS Options

There are some considerations though: • Monthly ongoing costs versus one off purchase and licensing costs • Higher dependency on your internet connection • Migration costs Alternatively you may

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November/December 2014

Thriving Taupo... a new home for your business If you’ve been pondering a business expansion, relocation or simply a change of pace, then Taupo is definitely worth considering.

aupo has a strong and growing economy with low unemployment and a thriving business sector. The region has an abundance of affordable commercial property available for lease or purchase, as well as significant tracts of undeveloped land ideal for those that require a purpose-built facility. One of the main perks of basing your business in Taupo are the affordable operating costs such as lower rent and wages and many other business expenses when compared with the main centres around New Zealand. Taupo also offers you and your family a dream lifestyle. It has the big city amenities and features without the

hassle and stress of big city living – and importantly, an ideal environment in which to raise a family. “It is a safe place, with a strong local community and sense of civic pride,” says Kylie Hawker-Green, from Enterprise Great Lake Taupo. “People who live here, love the lifestyle. “We are committed to rolling out the red carpet for new businesses in Taupo,” says Kylie. “We want to prove to business owners who are considering a move here that Taupo is filled with great opportunities for business. “So to prove it, we’re encouraging them to register for a Taupo Tiki Tour. “We’ll host you in Taupo for a day, introduce you to

Sam Coxhead and Keri Harper moved to Taupo from Auckland to raise their family, love the lifestyle and community; and have established the award-winning Design Builders Taupo in partnership with ex-Kapiti Coast builder Matt Corelison property developers and land owners, discuss your requirements, answer any queries you have and connect you with the right people,” she said.

For those who decide to make the move, the ‘Welcome Home to Taupo’ pack provides a $20,000+ package of benefits for those who are bring-

Three ways to take a break without leaving work It’s November and the heat is on as we head towards Christmas and the end of year. Now is not the time to push yourself through blocks {hoops]. During the ‘silly season’ backing off and taking a break is much more effective. When you feel yourself

flagging, get up from your desk and try one of these one minute exercises to free up your energy and creativity. • Breathe – deeply and consciously. Breathe in for six seconds, and out for six seconds. Consciously relax from head to toe. Feel a wave of relaxa-

tion flow through you. Continue until you feel calm and clear. • Put all your attention in the present moment – close your eyes. Feel both feet flat on the floor. Now focus on each sense in turn. What can you feel? What can you smell?

ing their business to Taupo. The pack includes everything you need to get your business established such as stationery, signage, printing, power, engi-

neering and planning advice, telephone and internet, marketing, advertising, memberships to local groups and even the Mayor’s cellphone number. A recent arrival from Auckland, says living in Taupo is like always being on holiday. “In summer, by 5:30 I’ve finished work, grabbed the family, and we’re out on our boat enjoying a swim and a barbecue. “Back in Auckland, we wouldn’t have even arrived home by then, let alone hooked the boat up.” Kylie says: “We want our local businesses not just to exist, but to be booming. “We have so many strong businesses here that are succeeding at a local, national and international level and we think there are others out there who’d like to do the same.” To register for a Taupo TikiTour, or find out more about bringing your business to Taupo, visit www.greatopportunities.co.nz

Peak Potential Tips >

by jasmine sampson

Jasmine Sampson is a Peak Potential Coach based in Hamilton. Contact her via her website www.JasmineSampson.com •

What can you hear? What can you taste? Linger a little on each sense. Breathe and relax. Bend over as if going to touch your toes – just as far as is comfortable.

Keep your knees soft. Hold for three – five deep slow breaths. Let your mind become still. Relax and let your body drop gently a little lower. Feel the stretch in your

Waikato entrepreneurs grateful for internship programme One brings the no nonsense approach, the other provides the voice of reason; together they balance each other out. It’s this great working relationship that has helped Timoti Daymond and Geoff Davies successfully create and drive forward their Waikato company, Tian & Davies Ltd. Tian & Davies was formed late last year and was designed to provide business development solutions for small businesses. Their services include implementing processes for office administration including setting organisational process mapping, key performance indicators, 3D augmented reality-based factory layout planning, human resource management support, as well as offering advice on supply-chain management and logistics. “Smaller companies are often faced with more chal-

lenges when it comes to successfully implementing and managing these processes. We saw a need for services for this target market so Tian & Davies was born,” says Daymond. Daymond and Davies’ relationship formed when they were both participants of the 496 A Management Internship programme, offered by the University of Waikato’s Management School. Working with three companies of the Huntly Joinery Manufacturing Group, they helped to create human resource, strategy and supplychain management systems for each. “At the end of our internship, we were approached by one of the companies, Zealand Distribution Ltd, to take on a short-term contract with them. This opportunity enhanced our skills further and deepened our interest in this line of work,”

says Daymond. Both men are particularly grateful to the internship programme which pushed them beyond their limits and is part of the reason they are now entrepreneurs. “For our team it was a tough programme with five reports and a four-hour presentation at the end, but it really does prepare you for working in a real business environment. Without the internship experience, I doubt Tian & Davies would exist today,” he adds. Now keen to give something back, the pair approached the Waikato Management School’s internship convenor, Glyndwr Jones, about potentially utilising students for work experience within their company. “We valued the experience so much and want other students to be given the same opportunity, so we are keen to come on board and work

Waikato scientists uncovering the secrets of manuka trees The results of a University of Waikato study surveying the flowers of manuka trees around the North Island has been published in the Journal of Agricultural and Food Chemistry. The research conducted by the University of Waikato honey chemistry team was led

by Associate Professor Merilyn Manley-Harris. “Manuka honey contains bioactivity that originates from a chemical called dihydroxyacetone (DHA) in the nectar of the manuka flower. “However not all manuka trees produce the same amounts of DHA and therefore manuka

trees are not necessarily equal in their ability to create bioactive honey,” says Assoc Prof Manley-Harris. The Waikato honey team spent the past few years surveying the flowers of manuka trees around the North Island and testing their nectar for DHA.

with Mr Jones as a supporting organisation of the programme,” he says. Daymond, who is originally from the Chatham Islands, is in the final year of a Bachelor of Management Studies, majoring in Electronic Business and Strategic Management, while UK-born Davies has just completed his Bachelor of Management Studies, majoring in Human Resource and Supply Chain Management. “It’s this unique blend of expertise that has made our business partnership so strong. I bring the no nonsense, cut to the chase attitude while Geoff provides the practical approach and ability to work effectively with people,” says Daymond. “Our current focus for Tian & Davies is on the Waikato and Bay of Plenty market. However this month we have booked to meetings with a number of groups in Melbourne and in Throughout the study the team classified the nectars as high, medium or low based upon the quantity of DHA in the nectar. Variations from low, to moderate or high were observed between years for the same trees in some locations and differences between regions in the North Island were also observed. “Perhaps most significantly trees within a 100 metre radius in one location showed variation from low to high.” An Australian species relat-

Young Entrepreneurs: Timoti Daymond and Geoff Davies have formed business development company Tian & Davies Ltd. time we hope to expand further abroad to South America – it’s good to dream big.” The 496 A Management Internship programme is offered to students enrolled

in a Bachelor of Management Studies at the Waikato Management School, University of Waikato. For more information visit, www.management.ac.nz

ed to manuka was also sampled from northern New South Wales. The species also displayed DHA in its nectar, in some cases at high levels. Assoc Prof Manley-Harris says that surprisingly, some garden cultivars originating from New Zealand displayed extremely high levels of DHA which were significantly (two to three times) higher than most trees found in the wild. Cultivars which displayed red, single flowers were most likely to show this behaviour. “It should be possible to

grow manuka plantations to support the supply of bioactive honey, but it is also necessary to understand the genetics and physiology of DHA production in the tree and why it shows this particular trait. “Once we know the underlying genetic component, physiology and how external factors impact on the production of DHA, we may then be able to control the variability of this molecule in plantation manuka. “Until that point it is a case of planting and hoping.”

WAIKATO BUSINESS NEWS

November/December 2014

WAIKATO BUSINESS NEWS

November/December 2014

Goldsmiths Gallery Jewellers open in Westfield Chartwell The Goldsmiths Gallery Jewellers are now in Westfield Chartwell.

hey are award winning jewellers who have a superb front store that is a showcase for their large range of unique, hand-made, imported and NZ manufactured jewellery. This option of choice is only enhanced by the fact that they are also a manufacturing jeweller and are able to tweak designs for the discerning customer or remodel a new piece with the customersâ&#x20AC;&#x2122; jewellery. In short, a destination jewellery store where customers go to purchase a superior piece, have their jewellery repaired, or have that distinctive piece of jewellery custom made, or remodelled. Best of all, all jewellery

work is done on the premises. Their trademark is manufacturing jewellery to last a lifetime while still fitting within a budget. The Goldsmiths Gallery Jewellers have the versatility of either handcrafting a design into a piece of jewellery or creating it using their Computer Aided Design (CAD) software. The CAD programme allows the customer to see the design as a 3D image on the computer screen. This image can then be rotated and the jewellery item viewed from all angles, allowing for all proportions, dimensions, shapes and colours to be arranged or altered to get the look just right - no more hand

drawn sketches. Perfect, first time. They have the most up to date, technologically advanced workshop with both a wax printer and a milling machine to ensure your designs are cre-

ated with precision, as well as beautiful lines. So, head into Goldsmiths Gallery Designer Jewellers, now in two locations: Ground floor, Westfield Chartwell and 441 Victoria Street, Hamilton.

WAIKATO BUSINESS NEWS

November/December 2014

WAIKATO BUSINESS NEWS

westpac waikato business excellence awards

November/December 2014

IoD members impart wisdom on Westpac Waikato Business Excellence Awards Local members of the Institute of Directors who have contributed as judges of this year’s Westpac Waikato Business Excellence Awards have found the experience rewarding and insightful.

hair of the Waikato Institute of Directors Margaret Devlin said the judging of the awards was a natural extension of the Institute’s ongoing partnership with the Waikato Chamber of Commerce,

and she was delighted that the Institute has been involved. “As a branch we are committed to the continuous development and improvement of businesses through effective governance,” said Ms Devlin.

“We regard our involvement in the 2014 Westpac Waikato Business Excellence Awards judging process as a significant contribution towards delivering this objective. However, judging is a two-way process and I know that the judges from the Waikato branch of the Institute of Directors found their involvement very rewarding, providing a lot of feedback in terms of our engagement with the business community,” she said. The judges representing

the Waikato branch of the Institute of Directors include Paul Bennett, Margaret Devlin, Simon Lockwood, Ken Williamson, Andrew Johnson and Hayden Dillon. The Waikato branch of the Institute of Directors has been working closely with the Waikato Chamber of

Commerce this year with a view to adding greater value to the Waikato business community. The Business Excellence Awards take place across the country in conjunction with local Chambers of Commerce. The Awards give all businesses the opportunity

to benchmark their success against other local businesses, including those outside of their own industries. The awards had a fresh approach this year with new categories that focused on company leadership and governance – two topics very close to the Institute’s heart.

Hospitality winner

PEOPLE, CHANGE, POTENTIAL, & GROWTH. We are ADVANTAGE BUSINESS & we build high performing businesses. As facilitation sponsors, we congratulate all the winners and participants of 2014 Westpac Waikato Business Excellence Awards

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Hospitality Business winner Toby and Nic Elliottyson from Smith & McKenzie Chophouse with sponsor Michelle Baillie from SKYCITY Hamilton - Barker Photography

Supreme Winner Westpac Waikato Business Excellence Awards 2014 Winner Westpac Waikato Business Excellence Awards Hospitality Category 2014 Winner Hospitality New Zealand Awards for Excellence Best Restaurant 2014 Beef + Lamb Excellence Awards 2014

Smith & McKenzie… Proudly serving locals like you since 2009. To book phone 855 1400 or visit smithandmckenzie.co.nz

westpac waikato business excellence awards

Finalists' night

WAIKATO BUSINESS NEWS

November/December 2014

Maori business leader

Leonie Crane and Megan Smith from Beat Bowel Cancer with Hamilton Mayor Julie Hardaker

Maori Business Leader winner Glen Katu, CEO from Maraeroa C, with sponsor Jim Wilson from Te Puni Kokiri - Barker Photography

Nick Dromgool, Fieldays; Malsolm Jensen, Advantage Business and Jason Trower, Chamber board

Pure-ora Mountain Ginseng, a subsidiary of Maraeroa C Incorporation, produces “Pure Wild Ginseng” products for the Chinese market. Pure Wild Ginseng, is ginseng grown in wild, natural conditions and is high in the ginsenoside active ingredient and contains no chemical residues. Pa Harakeke is located at Pureora and provides services for mountain bikers who ride the very popular 85km “Timber Trail”. Services include shuttle transport, baggage transfers, bike hire, accommodation, secure car parking and a visitor Centre. Tony Skinner, Harry Janssen and Lloyd Houghton, Wairere Nursery with Sue Lane, Community Law Waikato

For details go to our website www.paharakeke.co.nz

Congratulations to all the winners of the Westpac Waikato Business Excellence Awards including Smith & McKenzie Chophouse who took out the Westpac Supreme Award.

Westpac New Zealand Limited. JN12486

WAIKATO BUSINESS NEWS

westpac waikato business excellence awards

November/December 2014

Leader of the Year

Emerging Business winners

Leader of the Year winner Neil Richardson from New Zealand Home Loans with sponsor John Tressler from the Waikato Management School - Barker Photography

Argent Motor Lodge is the closest motel to Waikato Hospital and is only a short walk to Braemar Hospital. As one of Hamilton’s newest 4.5 star Qualmark rated Motels, Argent Motor Lodge offers spacious, beautifully appointed soundproofed apartments with modern amenities including free WiFi, parking and 50+ Sky Channels in every apartment. Central to the city centre and Restaurant precinct. Argent Motor Lodge really is designed with guest’s complete comfort in mind.

Argent Motor Lodge Clare and Richard Gallagher | 27 Lorne Street | Hamilton PH: 0800 275 676 | www.argenthamilton.co.nz

‘Arrive as strangers, leave as friends’

Emerging Business winners Clare and Richard Gallagher from Argent Motor Lodge with sponsor Erin Andersen from Wintec - Barker Photography

Waikato Management School Leader of the Year Neil Richardson, Chairman New Zealand Home Loans Comments from the Westpac Waikato Business Excellence Awards’ judges:

HAMILTON’S PREMIER ENTERTAINMENT DESTINATION

Proud sponsor of the Westpac Waikato Business Excellence Awards Retail and Hospitality Categories. Congratulations to all the winners!

Neil Richardson demonstrates a strong leadership style which is consistent across the diverse organisations that he has influenced. These include established companies, technology start-ups and notfor-profit organisations. There is a clear link between Neil’s leadership and the improved capability and business performance of New Zealand Home Loans, which was to take a great local business and turn it into a nationwide business and make it a New Zealand success story. Neil also supports, and is involved with, a number of charities. His work with Child Matters has resulted in the charity achieving significant growth of the enterprise. Like all good leaders Neil recognises the need to bring out and develop the leadership skills in the next generation of leaders through education, encouragement and setting challenges. 0800 654 303 | www.mngt.waikato.ac.nz

SKYCITY HAMILTON I 346 Victoria Street I Ph 07 834 4900 I www.skycityhamilton.co.nz You must be 20 years or older to enter the Casino. SKYCITY is a responsible host. If you wish to discuss your gaming, please talk to a SKYCITY staff member or call the Gambling Helpline on 0800 654 655. Children under the age of 14 years must not be left alone at SKYCITY. For more information please contact the SKYCITY Shift Manager on (07) 834 4900.

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Where the world is going.

14/11/14 8:51 am

westpac waikato business excellence awards

Agri-Business winner

WAIKATO BUSINESS NEWS

November/December 2014

YOU CAN’T BEAT THE RECOGNITION OF FELLOW KIWIS It’s no secret Kiwis value hard work, good service, and integrity. We’re no different and, chances are, neither are you. That’s why we are so proud to have been judged by our peers as Waikato Agri-Business of the Year at the recent Westpac Business Excellence awards. For more than 65 years we’ve been working hard to provide regular, reliable and innovative fuel supply solutions, and when you consider the high calibre of the Waikato business community, it’s incredibly exciting to receive this kind of recognition. Thank you to all of our customers and suppliers for your support and we’re committed to continuing in the same vein. Get in touch to find out more.

0800 922 123

WAITOMOGROUP.CO.NZ

Agri-Business winner Leanne Milligan from Waitomo Petroleum Ltd with category sponsor Nick Dromgool Fieldays - Barker Photography

Professional Services winner

Professional Services winner New Zealand Home Loans’ CEO Mark Collins with sponsor Murray Porter from Porter Group - Barker Photography

Not for profit winner

P roud Winners of the Health and Wellbeing Award at the 2014 Westpac Waikato Business Excellence Awards Novotel & ibis Tainui Hamilton With your wellbeing in mind, you can enjoy exceptional comfort and great value at the award winning Novotel and ibis Tainui Hamilton. Located on the banks of the Waikato River, both hotels are within the city centre and offer restaurants with healthy dining options, bars, conference spaces, a fully equipped gym, sauna and spa complex.

Not-for-profit/Social Enterprise joint winner Hamilton City Council’s Richard Briggs with sponsor Rob Heebink from Gallagher - Barker Photography

Novotel Tainui Hamilton

ibis Tainui Hamilton

7 Alma Street, Hamilton Tel (07) 838 1366

18 Alma Street, Hamilton Tel (07) 859 9200

novotel.com

ibishotel.com

WAIKATO BUSINESS NEWS

westpac waikato business excellence awards

November/December 2014

Health and wellbeing winner

Retail Business winner

Health and Wellbeing winner Novotel Tainui Hotel general manager Dick Breukink and Ibis Tainui Hotel manager Clare Eccles with sponsor Brendan Cullen from McCaw Lewis Lawyers - Barker Photography

Not for profit winner Retail Business winner PAK’nSAVE Te Awamutu’s Mike and Robyne Goble with sponsor Michelle Baillie from SKYCITY Hamilton - Barker Photography

Manufacturing Business winner

Splice Construction, Gavin Midgley, Graeme Rush, Lance Fielder with sponsor Greg Harris, De Loitte Barker Photography

Te Awamutu Congratulations to PAK’n SAVE Te Awamutu winner of the 2014 Westpac Waikato Business Excellence Awards – Retail Category At the prestigious Awards Dinner held at Claudelands Event Centre on Friday evening, PAK’n SAVE Te Awamutu owner / operators Mike and Robyne Goble received the award in front of more than 500 guests and other category winners and finalists. Business are judged on; Governance and Leadership, Planning, Customer Focus, Systems and people Management, Innovation and Business performance In accepting the trophy Mr Goble said PAK’n SAVE Te Awamutu is a husband and wife led business

who in just four years of operation has shown continual strong growth and are becoming recognised as a leading business within their community. He was especially proud to receive the award on behalf of the entire PAK’n SAVE Te Awamutu team of 140 who take great pride in tailoring their offer to meet or exceed the needs of their customers each and every day. “We are very fortunate to have a great team of capable people around us who enjoy coming to work and share our vision and goals.

Winning this award is a wonderful acknowledgement of the tireless effort our whole team make to ensure we create a friendly, safe and inviting environment for our customers and staff. Mr Goble has expressed his gratitude to the judges from the Directors Institute and Waikato University Business Management School for recognising excellence within his business and the robust structure and systems PAK’n SAVE has that he believes will ensure their continued success into the future.

Not-for-profit/Social Enterprise joint winner Community Law Waikato’s Sue Lane with sponsor Rob Heebink from Gallagher - Barker Photography

WAIKATO BUSINESS NEWS

City bosses clowning around for Christmas Most CEOs daily don an ironed shirt, a straight tie, and a pair of shoes polished bright enough to catch your reflection.

ut not, Chris Mangan, William Durning and Maree Stewart; CEOs of Waikato Security, Waikato Chamber of Commerce and Waikato Kindergarten Association respectively. On Sunday, December 14 this group along with other soon-to-be-named Hamilton

bosses, are throwing-in their corporate attire for bow ties, big shoes, and bright hair. And it’s all in the name of Hamilton Christmas. “This year we have gallantly agreed to take on the title of Hamilton’s ‘Corporate Clowns’ in the First Credit Union Christmas Parade in

Chamber CEO William Durning

December,” said William. “This means getting out of the office and into our clown suits – the purpose being to bring a smile to all who attend. We hope to make the day memorable,” he said. Hamilton Christmas Charitable Trust event manager Karen Watkins commended the CEOs’ willingness to be involved in the parade. “These people have significant business responsibilities, but they also see the value of bringing joy to Waikato children and families during the festive season. “Most kids won’t have any idea who they are, but parents are sure to recognise some of the clowns and appreciate their involvement,” she said. Karen says the Corporate Clowns’ role isn’t the only way local businesses are supporting Hamilton Christmas. “A significant number of Waikato businesses get involved with the parade in various capacities each year, and we are tremendously grateful for this,” Karen said. “Some enter a float. For instance, Novotel Tainui and Prolife Foods are both building floats for this year’s parade. “CareVets, has a float each year, and is entering our Pirate Ship float. Good George is sponsoring the float with the streamer cannons and snow.” Other companies provide discounts for materials or the cost of their work.

“Waikato Security is providing the vehicle for the corporate clowns’ team at the parade, FujiXerox is assisting with photocopying, Resene is providing the paint for floats, while Kerr & Ladbrook Catering is supplying all lunches for the volunteers helping out at the parade.” Karen said the First Credit Union Christmas Parade is one of three large Christmas events managed by Hamilton Christmas Charitable Trust over three successive weekends in December. The three Trust-run events, whose naming-rights sponsor is First Credit Union, are the Christmas Parade, Carols by Candlelight, and the Hamilton Christmas Tree. These events are managed by the Trust, which was established 10 years ago. Karen says that while they are grateful for the support received so far, there is an ongoing need for more businesses to support these events. “We still need businesses to sponsor existing floats, new costumes, and equipment. We believe getting involved with Hamilton Christmas is a fantastic way of showing support for the community Hamilton businesses reside in,” she said. For more information, to take part in one of the three events, or to become a sponsor, visit www.hamiltonchristmas.co.nz

November/December 2014

Dame Jenny advises on hitting the ‘sweet spot’ Former Prime Minister Dame Jenny Shipley says the world is awash with investors and cash but New Zealand businesses must do the hard yards and their homework before they can pitch ideas that will hit the sweet spots. More than 100 business people and investors from around New Zealand attended the Waikato District Council’s (WDC) second economic development forum, E Tu, late last month to hear Dame Jenny speak about foreign investment in New Zealand and trends in global economic development. She congratulated Waikato District Council in attracting international investment to the region but challenged whether ‘New Zealand Inc’ was really open for business. Dame Jenny, who has recently been appointed chair of the China Construction Bank NZ Ltd said the real challenge ahead was to set the conditions under which the district was prepared to do business in the future. “Your conditions are your prerogative; who you are, what you stand for, whose money you are prepared to take, and what you are prepared to tolerate to attract investors. These are

the terms everyone needs to agree on before you can start doing the dance to do the deal.” She urged the Waikato district to promote its rich stories and heritage. “The authenticity with which you can tell your stories is incredibly powerful and sought after. You have an opportunity to lead where others will follow by creating a genuine value proposition that creates meaningful conversations and connections. But this only comes from knowing who you really are and who you are talking to.” Dame Jenny said information was invaluable. She congratulated the council for creating its new Open Waikato website (www. openwaikato.co.nz). Dame Jenny, who is a regular visitor to China, said China’s middle class was one of the fastest growing markets in the world. Its 98 million middle-class people represented a larger market than the middle class of the United States. The disposable income for middle class Chinese families was around $US20K per year and spending was expected to grow by 11 percent over the next five years, she said. “We’ve been through 50 easy trading years because Continued on page 36

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WAIKATO BUSINESS NEWS

November/December 2014

Financial literacy – an organisation’s Advisory and deals responsibility? Financial management tools, such as sorted.org.nz and smart banking solutions, have become common in many households across New Zealand. While the uptake in these tools is encouraging, many New Zealanders are still in the dark as to where to begin their financial journeys.

his is where companies and other organisations can step in to fill the knowledge gaps—and many already have, putting the workplace at centre stage. Earlier this year, a major retailer launched a 10-week pilot programme in partnership with the Commission for Financial Literacy and Retirement Income. Also this year, one of New Zealand’s leading hospitality companies began to offer an online financial literacy programme to staff members at a deeply subsidised cost. Here at PwC, experts from our Manukura Maori Business team practice have alongside BNZ been busy preparing for a financial literacy programme that we’ll be running with Waikato-Tainui, at a marae level, commencing at the end of this month. It has yet to be seen whether these examples are mere anecdotes or more indicative of a larger trend. The key theme that needs further development is whether organisations and businesses should take the lead, invest or just encourage financial literacy for their employees

and members. But how and to what extent? Is it simply providing one or two workshops onsite with a reputable professional? Who is deemed to be sufficiently qualified to teach financial management? What is the appropriate benchmark for financial literacy and who determines it? The Commission defines “financial literacy” as the ability to make informed judgments and effective decisions regarding the use and management of money. It’s a term that’s become increasingly popular

in strategies and plans across a wide range of groups. Various iwi, Government working parties, council-controlled organisations and commercial banks all have expressed their intentions to lift the financial capability of the individuals they can influence. However, success for Kiwi households is not just about financial knowledge and understanding. It’s just as much about having the confidence, motivation and attitude to make positive financial decisions. Financial literacy gives greater choices in life allowing families to make the most of their income and resources. It places them in the best position to build savings and financial assets – key aspects of economic independence. A greater level of personal financial literacy and wellbeing across our communities contributes to the wealth and prosperity of enterprises, businesses and the

> By Wayne Tainui

Wayne Tainui is an Advisory Partner at PwC Hamilton and is our Maaori sector expert • Email: wayne.n.tainui@nz.pwc.com economy. The examples of the retail and hospitality companies show that organisations are willing to invest money or make flexible working arrangements to grow the financial literacy of their workers. As more companies adopt this perspective, a potential shortfall could surface in the limited number of effective service providers. Also, the experience, skills and capability required to be a service provider for financial literacy are not clearly defined. Partnerships could be an answer for workplaces that believe in the importance of financial literacy but do not have the resources to do it alone. One example is the joint initiative of Waikato-Tainui

and BNZ which has been designed to increase financial literacy to tribal members and marae through workshops, scholarships and cadetships. These are positive initial steps as a part of the tribe’s longterm strategic plan. We’ll be offering our professional skills and knowledge in a way that aligns with Waikato-Tainui’s vision for tribal members to be financially independent and secure. The overall programme is focused on empowering marae and tribal members to increase their levels of financial literacy, therefore equipping them with the tools to make more effective financial decisions. The benchmarks for financial literacy are a moving target

as the financial, technological and economic landscape shifts. It’s an evolving topic and lifelong lesson that takes more than just a one-or two-month course. It requires ongoing training and development, long-term thinking and a behavioural change. While organisations can only do so much to promote personal responsibility, an extended focus and investment is required from organisations if this goal is to be achieved. Across the country, there is a growing focus to close the gap in financial literacy at both the individual and organisational level. The outcome can only be positive for the New Zealand public and economy at large and is an outcome that has the potential to make a real difference among our communities.

International awards coup for Admark The awards keep rolling in for Hamilton-based printing company, Admark Visual Imaging, recently winning four international awards. The Specialist Graphic Imaging Association (SGIA) Golden Image Awards were held in Las Vegas, Nevada. Admark was awarded a Gold Award for Air New Zealand’s ‘The Hobbit – Desolation of Smaug’ themed

plane. The amazing graphic of Smaug is 54 metres long and is applied to both sides of the plane. The 372 panel graphic is the largest to be applied to any aircraft in the world. Burger King’s backlit displays grabbed Admark’s other three awards. A Silver Award was granted for the Burger King ‘The Feast’

backlit; a Bronze Award for the Burger King ‘Brewers Chicken backlit; and an Honourable Mention for the Burger King ‘Kings Collection’ backlit. “Admark uses these awards as a benchmark against others in the world, and to win numerous awards is a real paton-the-back that we are doing things right,” said managing director Laurie Pilling. The Golden Image Awards

are organised by SGIA International and attract entries from all corners of the world. They are recognised as the world stage for excellence in screen and large format digital printing. Several judges said this year’s awards were one of the toughest competitions they’ve judged, and any award given out is an extraordinary accomplishment. Only one gold

medal is awarded in each category each year. Laurie said the awards are due to the talent in his incredible team. “The commitment and expertise within our team makes me proud,” he said. “When we win awards on the world stage, it demonstrates that Admark is among an elite group of top printers in the To page 31

True Colors – that Long Lunch

1 Barbara Lingard, Alison Williams, Judy Mexted and Anne Morrow. 2 Raewyn Prescott, Trudy Ingham, Bronwyn and Fleur Fink. 3 The girls line up and groove to the magic of the Finn Brothers. 4 Annah Stretton and Tony Hope. 5 Mike Overwater, Steve Murray and Lisa Clausen. 6 Faye WillemsenWard, Owner/Manager Polished Image Beauty Therapy.

WAIKATO BUSINESS NEWS

November/December 2014

Exciting news as True Colours teams up as Northern Districts’ official charity partner Northern Districts Cricket and True Colours Children’s Health Trust are pleased to announce a partnership that will see the latter become the official charity partner for the cricket organisation.

D Cricket, the home association for the SKYCITY Northern Knights and the Northern Spirit, will actively support the activities of True Colours, raising awareness for the work that they do and bring unique experiences for the families in their care. True Colours is based in Hamilton and services the Waikato region. It is a community funded organisation driven by a mission to support children with serious illness, their families and community during their time of need through counselling, nursing care and education. Helping courage shine Advert WBN.pdf through, 8439 True RFL Colours aims

Peter Roach

Cynthia Ward

to strengthen families during adversity and incorporates siblings, grandparents and the wider family into this care. True Colours CEO and founder Cynthia Ward says: “We are delighted to partner with Northern Districts Cricket providing us with a great opportunity to raise the profile of True Colours, while forming a meaningful relationship with SKYCITY Northern Knights and the Northern Spirit teams. “We are proud to be aligned with Northern District Cricket who have a real and vested interest in what happens in our community.” ND Cricket CEO Peter Roach welcomed the partnership. “True Colours is a great fit for our organisation,” he said. “We operate over a large 1 of 17/11/14 am but it area the North10:38 Island,

is in the Hamilton and Waikato areas that we are most visible. “This is where True Colours do their great work and it is here that we feel we can make a significant difference to their outcomes. “Cricket is much more than what happens on the field,” said Peter. “It brings people together and is a real force for good in the community.” The partnership dipped its toe in the water on the weekend at the Georgie Pie Super Smash matches in Hamilton. The True Colours CEO was also interviewed live on SKY Television and Radio Sport, two children in the True Colours “family” were welcomed into the inner sanctum of the Knights’ activities, and visibly the Knights’ team now wears the True Colours butterfly logo on its match trousers.

Calling all businesses for the

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Business News

WAIKATO BUSINESS NEWS

gallagher rotary awards

November/December 2014

Awards shine spotlight on talented trainees More than 150 people turned out to see trainees recognised for their talents at the 12th annual Gallagher Rotary Industry Awards on November 11.

he collar-and-tie event at Wintec’s Atrium shone the spotlight on star employees in the engineering, plastics, construction, plumbing, manufacturing and personnel management fields. Event co-ordinator Des Meads, of the Rotary Club of Frankton, said the awards were an opportunity to encourage upand-coming employees and give them “15 minutes of fame. “It’s about potentially rising up future leaders of industry. It’s about rewarding them for their hard work and giving them something to remember,” Des said.

The awards, a partnership between Frankton Rotary and industry, have grown from small beginnings to include eight Waikato businesses keen to reward employees demonstrating excellence, commitment and skill in their industry. CF Reese Plumbing’s Aaron Rink helped start the awards following the death of company founder Colin Reese, also a founding member of the Rotary Club of Frankton. 2014 Award winners: Stafford Engineering Trainee of the Year, Fraser Crossan; Convex Plastics Step Up Award, Niall PreslandWhite; Convex Plastics Kick

Kajal Reddy, receiving the Gallagher Way Training Excellence Award from Sir William Gallagher at the Gallagher Rotary Awards, Photo: Stephen Barker/Barker Photography. Start Award, Jesse Pepperwell; Success Personnel Overall Excellence Award, Daniel

Owen Embling, Convex Plastics, with Convex Step Up Award winner Niall Presland-White, wife Grace Presland-White and baby Grace, two months old.

If your business is part of our community, your business is our business.

‘‘

Melville; Foster Construction Group Apprentice of the Year, John Kim; JP Marshall

Chamber CEO William Durning and Mayor Julie Hardaker. Photo: Stephen Barker/Barker Photography. Engineering Apprentice of the Year, Lowell Larkin; Colin Reese Memorial Scholarship,

Reid Brodrick and The Gallagher Way Excellence Training Award 2014, Kajal Reddy.

From left, Stafford Engineering’s Kaleb James and Roger Evans, parent Mike Crossan and Wintec’s Warwick Pitts.

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gallagher rotary awards

WAIKATO BUSINESS NEWS

November/December 2014

Event organiser Des Meads, Sir William and Lady Judi Gallagher at the Gallagher Rotary Awards. Photo: Stephen Barker/Barker Photography. ©www.barkerphotography.co.nz

Daniel Melville, receiving the Success Personnel Overall Excellence Award 2014 from Graham Rodgers and Lisa Simpson. Photo: Stephen Barker/Barker Photography.

The Foster Construction team, from left, Johny Voschezang, Steve Marriott, Apprentice of the Year John Kim, Scott McCormack, Brock Vuleta, Ben Royfee and Steve Tuck, front.

Engineering is in our blood We are a one stop shop offering everything you need in the areas of fabrication, machining and profile cutting. JP Marshall Engineering are proud to be associated with Gallagher Rotary Awards 2014

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WAIKATO BUSINESS NEWS

November/December 2014

BOP tertiary intentions receive community endorsement Collaboration will be the key to achieving priorities set out in the Bay of Plenty Tertiary Intentions Strategy, which has been finalised recently after extensive public and stakeholder consultation.

he Tertiary Intentions Strategy (TIS), formerly known as the Tertiary Action Plan, is a region-wide document that has been established to develop a collective vision, strategy and desired actions for tertiary education delivery in the Bay of Plenty and Taupo. It is closely aligned with local industry and the community. Chairman Bill Wasley says the basis of achieving sustainable regional growth is through education and therefore the

community’s endorsement of a collaborative approach with a strong regional focus, will effect real change for the region. “Tertiary education is a cornerstone of a strong and skilled economy and a major contributor to improved social and community wellbeing,” he said. “The Tertiary Intentions Strategy outlines the region’s vision for strong and effective partnerships between regional stakeholders such as economic development agencies, iwi, industry, community groups, government agencies and the

TIS project manager, Greg Simmonds tertiary education sector. “This will significantly contribute to driving sustainable social, cultural, environmental and economic development in the wider Bay of Plenty region.” TIS project manager Greg Simmonds says the strategy received positive feedback from the community during public consultation in August and

September. “We received a significant amount of positive community feedback on the draft strategy, which helped us crystallise five key strategic themes which form the basis of recommended actions,” he said. “These themes are collaborative leadership; Maori engagement and participation; transitional support between secondary school, tertiary education and employment; innovation; and international education. “Another key initiative to come out of community engagement was support for a specialised and regionally-driven group that would be responsible for the implementation and achievement of the actions set out in the strategy.” Greg says overall objectives of the final strategy include increasing capability and capacity, generating knowledge and innovation and creating sustain-

able growth. Recommendations in the strategy have been informed by regional stakeholder interviews, feedback from the wider community, an analysis of regional data and a review of literature on regional tertiary delivery models. Next steps include establishing a regional tertiary implementation group responsible for working with stakeholders to develop and adopt an annual implementation plan and reporting six-monthly to local authorities on progress. The strategy incorporates the regions of Eastern and Western Bay of Plenty, Rotorua and Taupo and will be formally launched in 2015. For more information, visit the Bay of Connections website: www.bayofconnections. com and click on the Tertiary Intentions Strategy tab. The development of the

TIS is a regional initiative, supported by local industry, community, local government and agencies (Bay of Plenty Regional Council, Taupo District Council, SmartGrowth, Priority One, Grow Rotorua and Toi EDA), and by the Bay of Plenty Tertiary Education Partnership (which includes Te Whare Wananga o Awanuiarangi, Bay of Plenty Polytechnic, University of Waikato and Waiariki Institute of Technology). The strategy is overseen by a reference group consisting of representatives from each subregion and the relevant economic development agencies, the Tertiary Partnership, iwi and BayTrust. It is supported by a Project Team consisting of Greg Simmonds (Priority One), Shane Stuart (University of Waikato) and Neil Barns (independent education consultant).

Bee discovery may improve patient post-operative care in the same way or by different means. For decades it was assumed bees navigated their way back to the hive by suncompass. The Auckland study team, led by Dr Cheeseman, from the University’s Faculty of Medical and Health Sciences and in collaboration with neurobiologist Dr Randolf Menzel from the Free University of Berlin, tested the theory that displaced bees rely only on the remembered direction home from familiar landmarks, referenced to the sun’s position. “We reasoned that if bees relied on the sun to navigate, then a circadian shift should disrupt the bees’ ability to locate

their hive after release,” says Dr Cheeseman. They caught the honey bees and anesthetised them for six hours, to shift their circadian clocks. Miniature transponders were fixed to each bee’s thorax to enable the bees to be radar tracked from release. “Initially clock-shifted bees tried to use their sun compass, but realised their mistake and were able to navigate back to the hive as quickly as the control group bees,” says School of Biological Sciences, senior lecturer Craig Millar. It had been assumed that the bee brain was too small to have a cognitive map, because it did not have enough neurons to perform

computational tasks. “By giving the bees the equivalent of jet-lag for a couple of hours that tricked them into thinking it was a different time of day, we were able to show that despite making a predictable mistake in direction on leaving the release site, they quickly corrected the angle,” says Dr Cheeseman. “The bees don’t get lost, so they must have a backup system for navigation as well as using landmarks to get back to the hive – they are using a cognitive map to integrate their position,” he says. “They worked out where they were and within a few hundred metres had corrected their direction and got back to the

B&FOD0025

A University of Auckland study that proves bees navigate by building mental maps of familiar terrain has the potential to improve post-operative care of patients. Auckland scientists, Doctors James Cheeseman, Guy Warman and Craig Millar have solved a long-standing biological question about how honey bees navigate that has international implications. It is already known that mammals navigate using cognitive maps – continuous mental maps of familiar terrain created through experience and continually referenced and updated. Until now, it was unclear whether insects also navigated

hive, just as fast as the control group.” One aspect of the study was to look at how anaesthetic may shift or disrupt the circadian clock and how that may cause post-operative sleep disruption in patients. “This study funded by the Royal Society’s Marsden Fund is part of a broader programme of work, to learn how anesthetics clock-shifts the human biological clock and induces jet-lag like symptoms,” says Dr Cheeseman. “Our research also uses mammal models and clinical trials to see to what extent anesthetics disrupts the circadian clock.” “We are looking at the effect of anesthesia on the circadian

clock and how it impacts on navigation by honey bees, and relating that to anesthesia in clinical situations for humans.” These findings have implications for surgery and the impact anesthesia has on causing postoperative sleep problems in people. “If we can stop that happening, we might decrease hospital and recovery time for patients suffering from post-operative fatigue and circadian disruption,” he says. The study findings were published recently in the journal, Proceedings of the National Sciences of America (PNAS) and were reported internationally online.

putting you first

WAIKATO BUSINESS NEWS

November/December 2014

Polished Image Beauty Therapy offers exclusive treats as special corporate Christmas gift packages By Mike Blake

reating images and ensuring a sense of wellbeing for their clients is a passion for the trio of women who call Polished Image Beauty Therapy their place of calm. A beautiful villa right in the CBD houses the exclusive day spa which was started by Faye Willemsen-Ward who has 20 years’ experience in the beauty therapy sector. From your first step through the door you will be pleasantly struck by a feeling of peace and tranquility as you stand beneath the beautiful chandelier. A marvellous aroma with settling music will make you want to kick back and relax, even before any of the luscious treatments, at the hands of Faye, Selena or Michelle, begin. As I noted the Polished

Image Beauty Therapy commitment to clients of complete satisfaction and professionalism, Faye greets me and suggests a guided tour of the villa… Where Beauty Begins. Everything is spotless with special added touches like beautiful antique pieces in each room and flowers strategically placed on the well-padded massage tables. Each of the therapists has her own room and a ‘quiet please’ notice hanging from one of the doors was indicative of a massage in progress. Behind a flowing film of soft curtains is the pedicure room where clients relax to a point of near-sleep as the gentle foot massage engages with the many nerve ends residing there. I was fortunate to have won a gift certificate for a ‘petite pedicure’ when I purchased a ‘lucky envelope’ at the True Colours Long Lunch, so I will experience

it all in real time. “Polished Image Beauty Therapy is a strong supporter of the True Colours Children’s Health Trust,” said Faye. “We sponsored the Fashion in the Field section of the Melbourne Cup Day, the largest fund raiser of the year.” Faye said she loves being involved and especially enjoys setting up the auction table. This satisfies her creative side. Again I can boast that I know as I won a Beauty Voucher with Polished Image in another mystery envelope purchased on Cup Day. That will be a true test for the team…what can be done to a craggy old face like mine? And while the majority of clients are women, some males attend for various treatments. “Once they come along and get started they become very loyal clients,” said Faye. “Polished Image is the right spot for them.” Having said all that, one of the big thrusts for the festive season at Polished Image is the promotion of their fabulous gift vouchers and giftware range. Vouchers can be purchased for and of the wide variety of treatments available from Polished Image. From the shelves you are able to purchase world leading brands of makeup and skin care products. Faye stocks the Jane Iredale mineral makeup range, a world leader in mineral make-up.. Exclusive to Polished Image Beauty Therapy in Hamilton is the French Darphin Skin Care

range, which Faye and her team are highly passionate about. A selection of elegant French giftware is also displayed on the shelves and awaits the keen purchaser. Faye also lets a secret go when she announces that in the New Year Polished Image Beauty Therapy will commence offering the “Essence of Goodness”, an exquisite Thai Herbal compress therapy massage. You will embark on a sensory journey that combines herbal, aromatic, thermal and massage therapies in one luxurious treatment. Benefic Thai herbal compress is a unique massage technique which draws on the ancient healing practice known in Thailand a Luk Pra Kob which dates back to the 14th century. The Benefic Thai herbal body compress promises more than just another massage. The exotic aromatics induce a calming feeling as the soothing heat and the medicinal herbs are absorbed by the body. It will leave you totally rejuvenated with a complete sense of wellbeing. The facial compress includes a special blend of herbs selected for more delicate facial skin. It is designed to decongest and to increase blood circulation, aid healing and leave you with a taut vibrant glow. A hand compress revitalises tired, overworked hands, helping ease aches and pains and improving flexibility. Finally to the feet where the herbal foot compress assists the nervous system and leaves your body feeling deeply relaxed,

Faye Willemsen-Ward Owner/Manager restored, balanced and revitalised. Now the secret’s out! So contact Polished Image Beauty Therapy and order your corporate gift package...gift it to friend or family…or save it for your own New Year treat. Beautiful complimentary gift

wrapping of your perfect gift is a bonus offered by the team. Phone: 07 834 3955 Visit 113 Rostrevor Street, Hamilton Or check out the website www.polishedimage.co.nz Or check out the web www. polishedimage.co.nz

Stuck on what to buy this Christmas? Exclusive products and gifts available from Polished Image Beauty Therapy Located in the central Hamilton region, Polished Image is a step into harmony.

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Tranquil pedicure area Massages and body treatments Specialised facials Hand and foot rituals Giftware and vouchers

Our concept is simple, yet very effective. We specialise in rejuvenating and result oriented facials using some of the most advanced technology and professional products on the market. Our goal is to offer proven, cutting-edge therapies all wrapped up in a nice, tranquil package. To maximise the benefits of our facials we offer massages, body treatments, hand and foot rituals using some of the purest organic ingredients nature has to offer... Complimentary herbal teas, nibbles and wine are available all day to customers where appropriate with treatments.

Polished Image Beauty Therapy 113 Rostrevor Street, Hamilton Phone: 07 834 3955 Email: polishedimage@clear.net.nz www.polishedimage.co.nz

WAIKATO BUSINESS NEWS

putting you first

November/December 2014

Clearing the ears at Tolbecs was a sound-changing experience By Mike Blake

couple of years ago I bumped into Theresa O’Leary from Tolbecs Ear Centre at a Chamber of Commerce Business after Five event. We had a chat about the ear centre during which I may have made some light-hearted remark like “is that where I go to pick up a couple of new ears?” Theresa gave one of those ‘I’ve heard it all before’ smiles and asked me if I’d ever had a

hearing test. The short answer was several years ago but I couldn’t really remember when so we checked diaries and I was booked to attend Tolbecs Ear Centre at 74 Naylor Street in Hamilton East the following Tuesday. Clear signage made it easy enough to find and when I rolled up for my mid-morning appointment with Theresa I found lots of handy parking out the back of the tidy made-to-measure villa. I must say, I was a little apprehensive, even though I’d had no problem, as such, with

my hearing…at least none that I was aware of. I wasn’t asking friends or interviewees to repeat everything they said…unlike some of my older friends who had worked many years with noisy machinery and no Mickey Mouse ears to protect them. So it was off to the audio testing room where I donned the earphones and settled down to try desperately to catch the pings and push my button to acknowledge that I had heard the sound. I am sure Theresa was trying to catch me out…and as

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the pings faded away, I thought: Maybe I have got a problem. Anyway Theresa was all smiles at the test’s conclusion and said it was a pretty good result and nothing that a good wax cleanout wouldn’t fix. I was led through to another room for my first look at what I now call the suckimoto machine. Really it is just like a tiny vacuum which gently sucks away at the wax inside the ear. The operator withdraws balls of wax (they were in my case) then goes in for more. It tickles like crazy when the vacuum head reaches the end of the line and the operator announces the ‘all clear’. Looking at the spoils of her labour…the wax…I was amazed to see lots of little hairs protruding from what appeared to be a fairly substantial lump of wax. I couldn’t believe all that was

in my ears. The hairs come from haircuts, she told me. “When the barber (hairdresser) finishes off and blows all the stray hairs from your jacket, many of them lodge in your ears,” she said. “People sometimes get itchy ears and probe with cotton buds. While there may be a certain amount of success it normally just pushes the problem deeper.” I found the team at Tolbecs Ear Centre were excellent and I left my first appointment feeling much better about my hearing and the condition of my ears. I have made a point of wearing my Mickey Mouse ears when using my skill saw or mowing the lawns. And I have been back to Tolbecs on a regular basis. It never ceases to amaze me just how much wax the experts

remove each time...but never as bad as that first time. Just as it’s compulsory to warrant your vehicle regularly… so it should be for your ears. Because if the hearing goes it must be a nightmare…I’ve seen it in friends…can’t enjoy restaurants because of all the peripheral noise…background music is a no-no… when you’re driving, road noise becomes an issue… so many simple things to make life miserable. Whereas a regular ‘ear warrant check’ could help eliminate much of that stress at a stage of your life when you least need it. I recommend you check your ears into Tolbecs and get yourself a warrant. Call now on (07) 856 0002 www.tolbecs.co.nz You’ll find Tolbecs Ear Centre at 74 Naylor Street In Hamilton East.

Modo offers the perfect balance Nestled in the ever-growing Flagstaff Shopping Centre, Modo Hair Design is the perfect balance between the hustle of the city and peace of the suburbs. The friendly atmosphere reflects the team environment created by managing director Steve Graham. Your needs are taken care of as soon as you walk in the door where you will be greeted by one of the smiling staff. Steve’s fully-qualified stylists, including the new David

Spiers, Nicky Albernethy and Paul Fitch, are all ready to ensure your hair looks and feels great. Keeping up-to-date with modern trends and new product ranges makes for a quality result every time. And complimentary coffee or tea adds a homely touch to the whole experience. With plenty of free parking right outside the door, Modo is conveniently positioned and afterwards you can wander around the many shops situated in the complex.

Steve Graham Pop along and meet Steve and his team or phone 07 854 0044 for a chat.

Free ear CheCks Are your ears really okay See your ear canal displayed on a screen

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putting you first

WAIKATO BUSINESS NEWS

November/December 2014

Beautiful Images offers high end service A high-end photographic service for women which took Sydney by storm is now available in Waikato, offering women the chance to experience the same sort of star treatment and breathtaking results as cover-story celebrities.

eautiful Images is a luxurious photographic experience for women from international photographer Fiona Lindberg who is now based in Te Awamutu. Originally from Brisbane, Fiona has more than 17 years’ experience travelling and photographing people from around the world including a stint working for fashion magazine Australian Vogue. In 2010 she moved from Los Angeles to Sydney and set up a studio specialising in beauty photography, where she worked with more than 300 women before moving to New Zealand in 2013 to start a family with husband Mark. Fiona said some of the work

from her Sydney studio is on the Beautiful Images website, www. beautifulimages.co.nz “I know it’s hard to believe, because they are all so beautiful and I do get asked this all the time, but no, none of the women on my website are professional models. They are all ‘everyday’ women who wanted to have beautiful images to treasure and share with family and friends.” Fiona said it is pretty simple really; women just want to look and feel beautiful. “The need to feel beautiful is in our DNA, and we all have different ways in which we address it. How we feel about ourselves is a game-changer.” But she said because life is so busy it’s easy for women to

Beautiful Images director and photographer Fiona Lindberg at her natural light studio in Te Awamutu neglect that need because, “we “I can’t tell you how many and make-up artists. Fiona has are not the priority”. women I’ve heard say ‘I hate contracted the services of several “Women are very good at put- having my photograph taken’. We local artists which she said are as ting the people we love first and want to put it off until the day we good as any she has worked with ourselves second – so we’ll have think we look good enough – the around the world. the burnt toast and the one choco- day that we are ‘perfect’. But we To create something really late in the box that nobody else are perfect just the way we are. special, Fiona spends time getwants, it’s just what we do.” I’m so privileged to show women ting to know her clients before She said it’s the same when that this is true when I present the shoot, chatting about the style we it comes to getting a profes- them with their photographs.” and mood they want to create, sional photograph taken. Fiona said the Beautiful providing guidance on clothing Images experience is designed and what to wear, and generally to be much more enduring than helping them prepare so they get a fleeting moment of luxury or the most out of the experience. pampering. She said it can be Fiona said some of her Sydney transformative, bringing a life- clients were mothers and daughor footwear. By taking the time time of treasured memories for ters, and sisters and girlfriends who wanted to share the experito listen to what your concerns women and their families. “I love what I do, because it ence. She said the companionship are he will be able to advise you in your bracing or footwear is much more than photography. of someone trusted helps people requirements. Use his expertise I get immense satisfaction from relax and adds an element of fun to get it right first time. Janeen seeing the pure joy people experi- which makes the day even more is a registered provider with the ence when they see their photos special and memorable. “Photographing generations Ministry of Health, and special- for the first time, and knowing ises in mastectomy products, their images will be a precious of women together in the studio breast protheses and bras. In the keepsake their grandchildren will is a beautiful way of celebrating privacy of her consulting room look at one day and say, ‘wow, our relationships. It’s the modern sequel to the family portraits you will be able to select from a that was my Grandma’”. The experience begins with a we did when our children were large range of products If you are unsure if they can make-over from professional hair young.” help just telephone or drop in and see them, the staff are super friendly and can offer great advice.

Orthotics can help Orthotics involves several areas of support for the body including skeletal alignment, assessment of gait, fitting of calipers, sports bracing, and advice on footwear for people who suffer from illnesses such as diabetes or rheumatoid arthritis. How can we help you or your employees? Well, if you or someone else is recovering from an injury then compression garments can help with swelling or perhaps the use of a supportive brace would be of benefit assisting in your return to work. If you are standing on a hard

surface for the majority of the day perhaps safety boots with extra width and cushion insoles may be the answer to those sore and tired feet or legs at the end of the day. Colin and Janeen at Orthotic House are passionate about helping clients improve their quality of life by providing a large range of footwear, insoles and orthoses to help them live an active life without debilitating pain. As a NZOPABC accredited member Colin has more than 40 years experience and by using his expertise can help you with his recommendations for bracing

Tegan adds unique touches Opening your own place of business is no mean feat, but for nineteen-year-old Tegan Hewitson it is something that happened naturally. Working in various salons and clinics has given young Tegan the experience and skills needed to put her own unique touches onto her beauty salon. From the modern graphics to the elegant furniture, the style of The Nail and Beauty Studio is fresh and pleasing to the eye. The design is well thought out and the result is delightful. The main driving factor behind Tegan’s decision to open her own studio was the lack of specialised nail-art clin-

ics in the region. “When I was working in other clinics we weren’t allowed to include our own designs on our clients’ nails,” said Tegan. “I had done a lot of research and practised combining colours and I really wanted to use my skills.” This, as well as her motivation to have a place to call her own, pushed her to look into available sites in the area. She found the space in Queenwood Village and set her heart upon it right away. Within weeks she had signed the lease and started planning the finer details. “Too many salons try to do it all,” says Tegan. “I decided to keep my menu simple so I can

focus on what I’m good at.” By offering specialised nails and waxing, Tegan is able to ensure her treatments are done to a high standard. Her pricing is very competitive and by offering flexible late nights she can fit you in with a time that suits. Mention Waikato Business News to Tegan when making a booking and she’ll give you 25 percent off any treatment. You’ll find her next door to Jam Café in Queenwood Village. Give her a call on 07 853 9343 or email info@thenailandbeautystudio.co.nz for more information or to book before your Christmas party or summer.

Fiona also tells her clients to plan something special after their shoot. “You will look and feel stunning, so whether it’s with your husband, partner or girlfriend, go out, show yourself off and have some fun.” Fiona’s style is feminine, soft and sophisticated. With a degree in Fine Arts, much of her early career was spent in wedding and family portrait photography.She also exhibited in gallery shows. She then spent seven years working as a cruise ship photographer. As well as meeting people from around the world, Fiona learned she is a people person with the ability to connect very quickly. It was during this time that Fiona met her future husband, New Zealander Mark Lindberg. Born and raised in Hamilton and also a professional photographer, Mark managed the cruiseline’s photography department for the entire fleet; a role that eventually took the couple to Los Angeles where Mark worked in the company’s head office until 2010, when they moved to Sydney. In 2013, the couple decided to move from Sydney to New Zealand. Fiona said they chose the “stunning” Waikato to be close to Mark’s family and so their son Aiden could be raised in the same green environment they had both enjoyed as children. Photography is in the Lindberg family’s blood. Mark’s father Bill is one of New Zealand’s pioneering photographers, setting up his studio in Hamilton in 1956 which operated for more than 50 years. For more information about Beautiful Images natural light studio in Te Awamutu and Fiona Lindberg visit www.beautifulimages.co.nz.-

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WAIKATO BUSINESS NEWS

November/December 2014

Mayor says we’ll soon claim 3rd City economy From page 1 has been in manufacturing with GPD growth of 15 percent in the last two years, bouncing back after a downturn during the GFC. “Manufacturing is dominated by export businesses and Hamilton is already home to five of New Zealand’s top 10 exporters. “Manufacturing makes up 17 percent of Hamilton’s GDP, up from 12 percent. “Another strong growth area is health. “There has been six percent growth in professional, scientific and technical services in the past decade, much of that being in the last few years, and generating a great portion of the city’s GDP compared with New Zealand as a whole. “If Hamilton is to reach its economic goal, it will need to deliver GDP growth greater than the average overall two percent per annum in the past decade. “The prime focus will be on supporting existing industries to grow their productivity and attracting new investment into the city to create more jobs. “One example of this is the growing logistics and freight sector, building on our location advantage and the road and rail infrastructure already in place. “Maintaining our market differentiation from Auckland when it comes to the cost of doing business and offering balanced housing affordability is critical. “Doing business in Hamilton is around 25 percent cheaper than Auckland and our housing is inexpensive when compared with other metropolitan cities, including Tauranga. “Hamilton is currently experiencing the largest investment boom in its 150year history. “The rate of increase in non-residential consents citywide is double that of New Zealand, and there are more than $300 million worth of building projects on the go in the central city alone and due for completion by 2015. “Over the coming months the council will be talking to business representatives about becoming the 3rd city economy in New Zealand as we develop and refine the Economic Growth Plan and plan our successful future together.

HAMILTON’S POPULATION PROJECTIONS 350,000 300,000

294,270

High series

250,000 200,000

221,390

150,000 166,778

100,000

Low series Resident population

50,000

viruses. “We know that some bacteria can do this. "It’s just a matter of finding the right bacteria to obtain maximum protection against viruses.” By using this approach, Professor Lester believes there is a good chance his team can drastically increase the global health of bees, prevent the effects of mites and decrease the use of pesticides for mite control. Professor Geoff Whittle, from Victoria’s School of Mathematics, Statistics and Operations Research, has also received a James Cook Fellowship which he will use to formally write the proof of a mathematical problem known as Rota’s Conjecture. In 2013 Professor Geoff Whittle announced that he and collaborators in Canada

Resident population growth projection

0 1986 1991 1996 2001 2006 2011 2016 2021 2026 2031 2036 2041 2046 2051 2056 2061

Year Future Proof Review, Jackson, Cameron, Cochrane 2014

Information and statistics for graphs: Growing the Hamilton Economy Report: Berl Economics, October 2014 Natalie Jackson, Michael Cameron and Bill Cochrane: National Institute of Demographic and Economic Analysis (NIDEA), Waikato University

Prestigious Fellowships awarded Victoria University of Wellington researchers are among a small group of leading New Zealand scientists to receive highly sought-after James Cook Research Fellowships. Professor Phil Lester, from Victoria’s School of Biological Sciences, has been awarded a fellowship to research ways of reducing the impact of parasites and pathogens that are a central cause of declining bee populations in North America, Europe and New Zealand. Along with a team of collaborators, including Professor Graham Le Gros from the Malaghan Institute of Medical Research, Professor Lester will attempt to infect honey bee eggs with a species of bacteria that provides resistance against

Medium series

150,200

Population

have those foundations right. “Hamilton and Waikato have the most extensive and developed roading network in the country through investment in major arterial roads in the city and the government’s commitment to the Waikato Expressway. “These roads support more than half of New Zealand’s total freight movements and our fast growing logistics sector. “Hamilton’s population has been growing faster than both Wellington and Christchurch and could double within the next 50 years. “While populations are ageing across New Zealand, Hamilton’s future demographic makeup means along with only Auckland and Queenstown, we will have around two thirds of our population growth in the under 65 age group. “This means the city will maintain the labour force needed for economic growth. “Hamilton maintains a higher workforce participation rate and qualified workforce than New Zealand as a whole. “Employment in Hamilton grew more rapidly in the past seven years with that growth being on a par with Auckland. “One challenge Waikato faces is a growing group of young people not in employment, education or training and the difficultly some industries have filling job vacancies. “Dairying and some trades continue to face this challenge but excellent work is being done by Smart Waikato and tertiary institutions to deliver solutions. “Celebrating achievements of our trades apprentices at the Rotary Awards recently highlighted the investment many employers are putting into skills training. “Hamilton has a relatively settled and diverse economic makeup. As mayor of the ‘capital’ of Waikato, Julie is mindful of a greater role Hamilton plays in the Central North Iisland, providing business support services to a rural catchment area of around 250,000 people with many government departments and public services located in the city, including health and social services. “One of the growth areas

and the Netherlands had solved the 40-year-old problem, which is in the area of matroids, a type of finite geometry. Professor Whittle says he is extremely delighted to be awarded a Fellowship. “This will allow us to make significant progress toward converting what we know is fact, into useful research papers for the mathematics community—a process that will take several years’ intensive work.” The fellowships are administered by the Royal Society of New Zealand on behalf of the Government and are awarded to researchers who demonstrate that they have achieved national and international recognition in their area of scientific research.

Conference dishes the dirt Researchers will be digging the dirt on soils in December when the University of Waikato hosts the New Zealand Society of Soil Science (NZSSS) Conference. About 180 delegates will gather over four days to hear from some of the world’s foremost soil experts. Keynote speaker is Oene Oenema, a professor in nutrient management and soil fertility at Wageningen University in the Netherlands, who will speak about the intensification of agricultural production in the European Union and the policy and public response to that. Professor Oenema’s keynote address is open to the public and takes place at 10.45am on Monday, 1 December in room S1.04 at the university. Also open to the public is the Norm Taylor Memorial Lecture - being delivered by

AgResearch principal scientist Dr Stewart Ledgard - at 1pm on Thursday, December 4 at the same location. His speech is titled Nitrogen Efficiency – From Plant to Planet. Other top speakers at the conference include Ravensdown chief scientist Ants Roberts, Dr Carolyn Olsen, senior scientist form the US Department of Agriculture climate change programme office, Taupo farmer Mike Barton and the university’s AgriBusiness Professor Jacqueline Rowarth. It will be the first NZSSS conference since 2008 and has a theme of Soil Science for Future Generations. In-line with the theme, organisers hope to attract and encourage the next generation of soil scientists by making the conference both accessible and relevant to students. AgResearch senior scientist Dr David Houlbrooke is the

conference convenor and says soil resources are becoming increasingly important for New Zealand as it aims to increase primary industry exports at the same time as improving its environmental footprint. “This conference offers an excellent opportunity to take stock of our progress to date and to define future needs while raising the awareness of the wider community to soil science,” he says. The NZSSS was formed in 1952 with the aim of increasing the understanding of soil and promoting its study and management while providing national and regional guidance. Alongside the conference will be a display of soil art, with examples of the Japanese art form of dorodango on show. Dorodango are perfectly round and polished balls made by hand from soil.

Corporate Gifting

WAIKATO BUSINESS NEWS

A curious collection of food, gifts and inspiration specialising in gift baskets.

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November/December 2014

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Exclusive products and gifts available now. Beautiful free gift wrapping. Beauty vouchers tailor made.

Polished Image Beauty Therapy 113 Rostrevor Street, Hamilton Phone: 07 834 3955 Email: polishedimage@clear.net.nz www.polishedimage.co.nz

Have a happy Holden Christmas Parts Department

Alexandra Street, Hamilton, New Zealand

Phone parts direct: 07 839 4832 email: parts@ebbett.co.nz website: www.ebbett.co.nz

Perfect gifts for clients, staff, family and friends, featuring top-quality gourmet products hand-made right here in the Waikato.

Visit www.cuisinescene.co.nz or phone 07 856 4828

Join us for extended shopping Hours 17th – 23rd December 9-6pm 24th December 9-5pm CLOSED Christmas Day 26th December 9-6pm

Dress-smart gift-carDs available now the perfect prezzy as it is always the right size and colour, can be used at any of our Dress-smart centres. The Base, Te Rapa (07) 849-7113

Cafe Hours:

Treat yourself and others to indulgent body candy with our special editions, including Glazed Apple, Frosted Cranberry and Vanilla Brûlée Christmas ranges. Available in a variety of products and gift sets, including special edition make-up.

The Body Shop Centre Place Mall: 07 834 1243 Te Awa at The Base: 07 849 0576

Monday - Friday: 7:30am to 4:00pm

Visit the Donovans Chocolate café and shop for a delicious chocolate treat, made in the Waikato.

Saturday: 9am to 2:00pm Closed Sundays and Public Holidays

Select from a wide range of premium chocolate gifts for all occasions, or order online for delivery to your door.

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WAIKATO BUSINESS NEWS

November/December 2014

‘Doing good’ does the trick for AGOGE A locally-grown recruitment agency with a philosophy of ‘doing good’ is reaping rewards on the national stage. Transport and logistic specialists Agoge, were crowned as Coca-Cola Amatil New Zealand 2014 Supplier of the Year, at the Annual Suppliers Forum held in Auckland this November.

ow in its seventh year, the forum seeks to recognise the achievements of Coca-Cola Amatil’s national suppliers. These partners number in the hundreds, and span a number of disciplines, from assisting CCA’s advertising efforts, to Agoge’s commitment to providing staff into manufacturing and distribution sites nationwide. The 2014 forum placed a particular emphasis on innovation, and Agoge’s recognition as the top supplier comes as an especially significant achievement,

after having worked with CocaCola Amatil for just over 12 months. Agoge CEO/Founder and local entrepreneur Andrew Nicol is “truly humbled” by the recognition, acknowledging: “We’re very proud of our relationship with Coca-Cola Amatil, and we’re always looking for ways to add value to them wherever we can.” Headed by Agoge’s CocaCola Amatil account manager Megan Gallagher, who joined the company in July 2013, the company has also received the

highest Value Add rating of any Coca-Cola Amatil supplier. Coca-Cola Amatil Auckland distribution manager Steve Aston describes the relationship with Agoge as, “a match made in heaven,” crediting the high levels of on-site staff engagement to the time that Agoge spend on the ground with employees, and the superior training they offer. For Martin King, head of HR at Coca-Cola Amatil, Agoge delivers a “particularly important” people solution. Martin highlights innovation, a genuine care for people, and a commitment to open communication as qualities that have seen Agoge build a quality relationship that is, “built on trust, rather than a supplier relationship built on exchanging invoices.” Both Steve and Martin further credit Agoge’s success to their care for people. As a social enterprise, Agoge

looks beyond profits to give back to the community, both locally and abroad. With a guiding vision of “People Matter Do Good,” Andrew explains that Agoge has a threefold purpose, “to do good in local communities, to do good with our people, and to do good in developing countries.” Agoge has a proud history of having a positive impact, supporting the launch of good.trust in 2009. This relationship has seen Agoge help fund wells in Kenya, Cambodia and Thailand. This year, Agoge extended its commitment to ‘do good’ with the introduction of One for One. This flagship initiative sees Agoge provide one month of clean water for a person in Cambodia, for one week worked by each of their onsite staff. For Andrew, One for One is a great way to communicate the huge

IN THE WINNERS’ circle…(from left) Jim Grafas, Megan Gallagher, Andrew Nicol. potential of social enterprise, emphasising: “when you partner with Agoge, the work you do is bigger than just you or me, it has a lasting positive impact, globally.” Agoge was founded in 2003 by Hamilton entrepreneur

Andrew Nicol and services the national transport and logistics, manufacturing, and infrastructure industries. Agoge currently has offices in Hamilton, Auckland, Wellington, Christchurch and Tauranga.

Envirocheck keeps tabs on meth contamination One in 10 Kiwis have used either methamphetamine, cocaine or ecstasy recreationally in their lifetime which represents around 285,400 people, according to the latest drug-use in NZ survey. All this methamphetamine has to be produced somewhere. Unfortunately the Kiwi DIY attitude has been applied and increasingly clandestine methamphetamine labs are being set up unknowingly in people’s rental/investment and private properties country wide. Residual methamphetamine contamination caused and left over from both users and the

manufacturing process has become an epidemic in New Zealand. One cook or heavy user living in a property is enough to push the levels high enough to breech the precautionary safe level of 0.5µg 100cm2 set by the NZ Ministry of Health. The health effects caused by exposure to levels higher than this depend on the age and general health of the exposed along with the chemicals and process used during the manufacturing of the product and finally the total time spent in the contaminated dwelling.

Negative health effects include, but are not limited to, headaches, watery eyes, nausea, rashes, sleeping disorders, reproductive problems and in acute cases can lead to cancer or even death. It is imperative to get a dwelling tested before any sort of property transaction, also it’s important to understand the difference and limitations between the different types of testing. Currently in New Zealand there are two different options when it comes to sampling, instant on-site immunoassay tests and lab based analysis.

Envirocheck only uses lab-based analysis of its samples, and can provide reports with legal standing.” The instant onsite tests are only sensitive to 0.5-1.5 µg which is actually above the guideline limits, so while they are good indicators they are

only presumptive and do not provide a quantitative result. If the contamination has been either unintentionally or intentionally covered up then these kits may have a hard time diagnosing problems. Lab-based analysis uses a LCMS to analyse the sample taken from the 100cm2, This powerful technique often called the gold standard of analytical chemistry can detect methamphetamine (and several of its precursors) down to 0.02µg around 25 times below the MOH levels. This technique also provides a numeric result so you know

the levels of contamination you are dealing with. It is important to note, NOT to use an onsite test to clear a house as free of contamination after a lab-based test has identified it is there. This would be like getting an ultrasound to find out you’re pregnant and then going to the pharmacy for a DIY test to confirm that the ultrasound was correct. Envirocheck only uses lab based analysis of its samples, and can provide reports with legal standing. The service is always fast, affordable and discreet.

HR management and recruitment

WAIKATO BUSINESS NEWS

November/December 2014

Let’s talk about employee wellbeing The sprint to Christmas is here.

oth employers and employees I suspect are feeling a bit frazzled by the list of jobs to do before the end of the year - but being busy in the last two months of the year is pretty predictable in New Zealand. Deep breath, we’ll get there is generally the catch cry. However, what if the state of your wellbeing was having such an impact on your dayto-day life that you simply couldn’t function – not only at Christmas but throughout the rest of the year? More and more we’re hearing stories of burnout, stress, anxiety, presenteeism (the art of turning up to work and being “present” but not

pulling your weight or getting work done), absenteeism and high staff turnover. Latest research consistently shows that employee wellbeing is actually a better predictor of productivity than job satisfaction. Employee wellbeing is being hailed as the number one driver of employee engagement. So what is “employee wellbeing” and what does it mean for us as employers? Employee wellbeing is a subjective state that takes into account physical, social, emotional, environmental, developmental and occupational considerations all within the context of the workplace. It varies significantly

between industries, sectors, individuals and workplaces. There is no “one size fits all” when it comes to employee wellbeing. Wellbeing at its simplest level is perhaps ultimately about personal happiness - feeling good and living safely and healthily. This means not allowing work to undermine our basic purposes and needs in our lives and by extension those of our families and loved ones. Right, I hear you say – this sounds like another expensive employee benefit and how come Mr and Mrs Employer are responsible for employee wellbeing? Rest assured – I’m not suggesting that employers whip out and spend thousands of dollars on workplace wellbeing but before

Everest Group makes people management so much easier People management isn’t easy –working with Everest Group makes it easier. Have your recruitment decisions ever been a costly mistake? Looking to improve the performance of your team? Worried that your business isn’t complying with legislation? No matter how many staff you employ or want to employ, chances are every one of them will be different. Every single employee has different needs or wants and the same can be said for every business. The expert team at Everest Group

knows and understands that people management isn’t easy and we’ve designed our services to specifically meet your needs. Our core services are all about people – human resource solutions, recruitment, training and development and health and safety. All the key elements to make sure you find, hire, develop, retain and keep safe the most productive team for your business. Whatever your people goals are – we are trained to provide you with practical, professional and sensible advice.

We are your “all-in-one” human resource partner irrespective of your business size. We take time to get to know your business, develop customised solutions for you (tailored to meet your business needs and budget), covering everything from recruitment, employment agreements, policy development, customised training and coaching, problem resolution, change management and much more. Visit us online now or call 0800 EVEREST to find out how Everest Group Limited can help make people management easier in your business.

Management and HR >

by Senga Allen

Human Resource specialist and director, Everest Group Ltd Waikato HR Specialists | www.everestgroup.co.nz this concept scares you off, consider the savings. For many businesses, wellness programmes actually save money in the long run. Lower absenteeism, higher productivity, lower turnover, less training and development costs (in retraining new staff), increased loyalty…and the list goes on. It seems that many employers are starting to get their heads around the “safety” part of the new health and safety legislation – but what about the “health” part? Is 2015 the year where you take some small steps to support your employee’s personal happiness? Here are some quick tips to help you get started: Promote preventive care – are vaccinations right for your workplace?

Encourage exercise – can you turn your workplace into an active one? How about a lunchtime walking group and offer incentives for employees who participate. Could you offer discounts or partially subsidise memberships to a local gym? Emphasise education - how about lunchtime sessions to learn more healthy habits? Could you bring in a speaker to lead sessions on cooking healthy meals, quick stress management tips? Or if you have the space – yoga or pilates instructors during lunchtime? Bring the doctor in – an innovative trend in workplace wellness has been that of bringing in a doctor to see staff. Or could you subsidise annual medicals? Invest in incentives – could you offer rewards

(financial or otherwise) for employees who engage in healthy behaviour? Hone hunger options – can you offer healthy meals or snack options that help fuel staff performance – stocking the lunchroom with fresh fruit once a week, nuts, dried fruit, etc. Be mindful of mental health – unmanaged stress can become a serious problem. Could you offer employee counselling, coaching, stress management training etc? How about talking with your team and seeing what innovative ideas they come up with? Sometimes the smallest, lowest cost ideas have the best results. Whatever direction you take, the key to success is encouraging participation and involvement by all.

International awards coup for Admark From page 20 world in terms of printing excellence. “These awards bring our international tally to 32 and it is an achievement of which we are all incredibly proud.” Laurie says the company works with top New Zealand and international brands including Air New Zealand,

Fonterra, and BP Oil. Its innovative design, printing and production methods mean Admark can print on almost anything, and prints everything from wine labels to large-scale graphics for milk tankers and aircraft. Admark Visual Imaging Ltd has its head office at 279 Kahikatea Drive, Hamilton.

It also has offices in Sydney, Rotorua, Auckland and Wellington. For more information on Admark print solutions and projects see www.admarkprint.co.nz or contact managing director Laurie Pilling on 027 244 3384 or laurie@ admarkprint.co.nz

WAIKATO BUSINESS NEWS

HR management and recruitment

November/December 2014

Local recruiter takes fresh approach to employment

High performers are like nuggets of gold By julie cressey Head of consulting services

From left to right: Joanna Ward, Amanda Detzel, Michele Lynn

onnect Recruitment is aiming to change the way recruitment is done in the Waikato. Since first opening it’s doors in early 2010, Connect Recruitment has been expanding ever since. With more than 16 years’ experience in the HR Industry, director Michele Lynn decided it was time to take a different approach to recruitment. “I’ve been on the other side before and felt like recruiters were just sending me any candidate that walked through their doors. I wanted to provide a service where we really understand our clients’ business and company culture before we put anyone forward.” Connect Recruitment is aiming to not only fill an open position, but they want to fill it with the right candidate. “The truth is there are many people who could do any given

job but the job search really should expand beyond past experience. We want to match candidates skill set, personality, and future potential with our clients.” Before starting her current business, Michele spent six years at Deloitte working as the Manager of Human Capital. She’s been able to take the acquired skills and apply them to small business throughout Waikato. So what’s the secret to their successes? Before accepting a job or sending a candidate, the team at Connect Recruitment evaluates their client’s long-term business objectives. They determine where the company aims to be over a given amount of time and decide if the open position fits into this equation. “Sometimes we assume that a new employee will propel a company to the next step, but

we’ve found this isn’t always the case. You really need to asses your current pool of employees and determine what skill set is missing, not which job title is missing.” Amanda Detzel, the newest member of the Connect Recruitment team comments “It’s not just the clients we’re looking out for. We want to make sure our candidates are happy too. With the work life boundary becoming constantly blurred it’s important that we’re placing candidates in environments that they enjoy working at.” By bringing the human back into human resources, Connect Recruitment believes their fresh approach can not only help them succeed but also change the way people think about recruiting. To find out more on Connect Recruitment, contact their office at 07 929 4418.

high performing employee is what every employer wants in their next new hire, but the reality is that it’s not easy to define what this looks like, let alone find. Your first step is to identify what distinguishes your good staff from your remarkable ones. A skills match alone is not enough, and interestingly, the skills that are required to do a role may be equally evident in both high and low performers. I worked with a business where all of their low and high performers had a very similar level of numerical aptitude critical to role success. However, the defining behaviour shown by the high performing employees was their ability to engage with customers in a manner which made them feel valued and important. This was evidenced in the employee’s tone over the phone and genuine desire to help the customer. The lower performers, despite their equal numeric ability, demonstrated very little desire to really help and dealt with customers in a very functional, transactional manner. For the most part, employers do understand that is not

JULIE CRESSEY just skills but attitude which makes high performing employees stand out. However I believe what this really comes down to is behaviour. Attitude after all, is a belief, feeling or behavioural tendency towards something. Taking the time to observe, review and understand the behaviours that top notch employees demonstrate is a worthwhile exercise for any manager. Without this clarity, it is near impossible to replicate what you need to find. We all know that the purpose of your next recruitment exercise is to find a great employee. Yet in a technical sense, it is all about measurement. Measurement is a critical component and one is never

enough. Whether it is interview questions, psychometric testing, or referencing, keep measuring against your yardstick of high performance behaviours. This relates to the old adage that it is all about piecing the jigsaw together in order to build the full picture. If you don’t know what the picture looks like on the box, then where do you start? It’s not something that can be summed up in just one word; it’s an explanation of what makes one individual stand out when compared with the rest. With this in place, you will know when you uncover those nuggets of gold. For more opinions and articles, visit www.madison. co.nz/employers

Established in 1998, Madison is New Zealand’s largest recruiter. And we’re your locals too.

At Madison Waikato we’re committed to gaining a deep understanding of your business needs. We’ve been connecting Kiwis for more than 15 years and we’re experts in delivering successful end to end recruitment solutions. Partner with us for all your recruitment needs in the following areas: Administration, Business Support, Contact Centre, Executive & Managerial, Accounting, Banking & Financial, Human Resources, Insurance, Sales & Marketing and Public Sector.

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HR management and recruitment

WAIKATO BUSINESS NEWS

Selection and retention in today’s market

November/December 2014

By Drake New Zealand

he term ‘candidate tight market’ is used frequently by employers and recruiters alike, and with the strong demand in Waikato (or Hamilton region) for both industrial and office staff, this is an issue that is hitting very close to home. So, what does an employer have to do to attract, select and retain top performers in this market? Unfortunately, the ‘one size fits all’ approach doesn’t work. What attracts a Gen Y employee will not necessarily appeal to an experienced Baby Boomer or Gen X-er. In addition, with the present skills shortages, there simply may not be any applicants with the required level of training for an advertised position. Luckily, there are some general guidelines that can be used to implement selection and retention practices. While these need to be somewhat flexible to cater to the needs of the generational gaps which make up an organisation’s workforce, they do provide some structure and guidance for employers. Selection • Those responsible for selection need to be trained in appropriate recruitment and selection tools to objectively assess both skills and behaviours • Assess job-specific traits using a variety of objective selection tools to gain a broad perspective of the candidate (skills tests, psychometrics, behavioural interviews and reference checks) • Ensure candidate expectations are aligned with organisational reality • If a quality selection process is not feasible

A Global Business that Specialises in Your Local Market Drake is in the ‘people’ business, we specialise in your human capital issues – anywhere, anytime. Charlotte Jones in-house, outsource to a professional agency Retention • Ensure you have capable and inspiring management and leadership in your business • Offer opportunities for development, professional growth and training • Make sure that realistic expectations are established during the recruitment phase and any change in expectation is discussed with the employees • Provide fair and competitive remuneration • Provide a social support structure within the organisation There is a common motivator that applies to all people– appreciation. An employee feeling valued and challenged by their company is just as satisfied with their job as they would be if it were only about money. Drake International has an office in Hamilton and across New Zealand which specialises in permanent and flexible recruitment and the HR needs of our clients. We are available 24 hours a day, seven days a week on 0800 840 940.

We are a dedicated, experienced recruitment team that will deliver you outstanding results.

While the demand for highly-skilled staff is strong, access to these people can be limited. Drake’s global reach means we are able to source excellent candidates from within Australia and around the world. We offer: • Global and local recruitment for those hard-to-fill roles • Behavioural assessments • Team building profiles

• Safety training programs and consultancy • Performance Management • And much more

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Our superior market knowledge and relationships help us deliver you exceptional results We are a passionate and dedicated team of recruitment professionals who have a strong commitment to delivering you outstanding results. What can we do for you? We locate the best candidates for you, from entry level to executive management, whether temporary, permanent, executive or industrial. What sets us apart? We work collaboratively with you, to firstly know your business and then to seamlessly guide you towards the best possible results.

You save time, money and avoid stress We save you valuable time by being able to identify the right person for your business, quickly and efficiently. You avoid the headache of sifting through hundreds of CV’s.

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You only interview people with the right skills, experience, personality and attitude to complement your team. Whether you are looking for temporary, permanent, executive or industrial staff we can help you find the very best person for that role.

Temporary | Permanent | Executive | Industrial 07 839 3685 | www.assetrec.co.nz

WAIKATO BUSINESS NEWS

November/December 2014

Waikato women honoured with chartered director fellowships T

he Institute of Directors has recognised Catherine McDowell and Tureiti Moxon’s long standing careers in leadership and governance by honouring both women with Chartered Fellowships. Chairman of the Waikato branch of the Institute of Directors, Margaret Devlin, said the Chartered Fellowships celebrate and acknowledge the pair’s contribution and ongoing commitment to professional governance in New Zealand. “Both women have an outstanding level of knowledge and governance skills and experience,” said Ms Devlin. “Their success in reaching Chartered Fellow status demonstrates their ongoing commitment to the profession, their contributions to the Institute, and their services to businesses locally, nationally and internationally.” Ms McDowell said she was thrilled to be recognised by the New Zealand Institute of Directors and she is looking forward to contributing more to the Institute of Directors in New Zealand, as she is passionate about good governance. “I have been privileged to be a member of the Institute of Directors in the UK, Australia and New Zealand, and it has been great to see some of the international best practices that have been adopted back here in New Zealand,” said Ms McDowell. “The Waikato has a very strong branch that is very Publisher

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active with the other parts of the community, and I’m looking forward to getting more involved in the Waikato business community.” “The Waikato Institute of Directors is a very strong branch that is very active within the Waikato business community, Chambers› of Commerce, and the wider community, so I’m looking forward to get-

ting more involved,” she said. Tureiti Moxon was also delighted to be honoured and said she felt privileged to be recognised alongside others who have reached the pinnacle in their governance career. She said this was a great opportunity to encourage others to get involved and develop their governance skills. “People need to put them-

selves forward and not be fearful that they don’t have the right skills and abilities,” said Ms Moxon. “For Maori in particular, we need to grow and train our own directors for the future, particularly in terms of treaty settlements, iwi development and growth, and business. “We have a huge number of Maori organisations and service providers in the Waikato and we need to be focused on developing and growing them, and giving their directors or board members the best pos-

sible training,” she said. Ms McDowell is currently an independent director of ASB Bank and the National Provident Fund. She has over 10 years’ board experience and has spent more than 30 years in senior executive and advisory roles in investment, wealth management and financial services on Wall Street, in the UK, Asia, Australia and in New Zealand. Ms Moxon is currently the managing director of Te Kohao Health, Te Kohao

Health Nga Hua Pharmacy, and trustee of Ngati Pahauwera Development and Tiaki Trusts, Hauraki Primary Health Organisation and Te Runanga o Kirikiriroa. Both women said the Institute of Directors training and professional development opportunities have been instrumental in their governance careers. Catherine McDowell and Tureiti Moxon will be formally honoured by the Institute of Directors at awards ceremonies later this month and December.

Celebrating milestones an important part of recognising people – and children By Summer Reid Child Matters was delighted to hold a gala event at the end of October to celebrate 20 years as an organisation, and to reflect on two decades of being advocates for children. The celebration was a wonderful chance to consider the work Child Matters has done and the positive change we have affected for children, as well as an opportunity to thank the many supporters and sponsors that helped make it all possible. The event focused on thanking those who have made the progress possible, genuinely reaching out to those who have played formative roles in shaping Child Matters and providing a platform for the present team to understand the foundations that were laid in creating a successful organisation. It

also had focus of celebrating specific milestones and projects where progress or success had been particularly challenging to come by. When organising a milestone event, there are many varieties of purpose for an organisation to consider. Is it a party for those present or to gain media or PR attention? Is it to reflect on the organisation’s journey, raise funds, or to acknowledge and give back to key customers? Reflecting on Child Matters 20th anniversary celebrations, my view has been reaffirmed that the best path to take is to focus on the people that made it happen – both past and present staff, and the supporters that helped get you there. To genuinely thank them, to acknowledge them, celebrate their achievements, to inform them of the next part of the

Wintec home to one of Waikato’s top leaders At the recent We Are Waikato awards Wintec’s campus development director and man behind the institute’s new $25m engineering and trades facility, was recognised for his exceptional leadership skills. Graeme Ward took home the Outstanding Leader award at the Property Council Waikato Branch’s annual event, which was held in The Atrium at Wintec’s city campus. The Outstanding Leader award is given to someone who has demonstrated outstanding leadership to drive progress within Waikato and whose contribution promotes growth and direction in the Waikato property industry. This award recognises Graeme’s exceptional leadership of Wintec’s campus development work and his contribution to the wider industry as a member of the Waikato Property Council Branch Executive and the Mystery Creek Assets and Facilities Committee. Graeme’s role at Wintec involves him driving the institute’s property strategy, managing the delivery of major projects and looking after the maintenance of Wintec’s existing infrastructure and buildings. Graeme, who was nominated by a property industry member and selected as the winner by a panel of industry judges and Mayor Julie Hardaker, said it was fantastic to be recognised by the industry and it came as a quite a surprise due to the high standard of nominees in his category.

Graeme Ward Wintec chief executive Mark Flowers said the award recognised Graeme’s “professionalism and profile in our region as an excellent project leader”. “He has a reputation to make things happen and to a high standard. Graeme’s role in leading the recent Engineering and Trades facility project at our Rotokauri campus is an example of his talent, as well as his work in managing our overall campus development programme.” Graeme said great leadership required a combination of skills: “A genuine commitment to the task, integrity in your actions, and the ability to gather and motivate a team with the right complementary skills to achieve the vision.” We Are Waikato is an event where outstanding contributions to the region’s built environment are celebrated. The awards recognise the people behind Waikato’s buildings and developments. Wintec was also a finalist in the Best Team for a Waikato Project category for its project team behind the new Engineering and Trades building.

Child Matters speaking up for children

Child Matters, New Zealand’s specialist child abuse prevention organisation journey and to encourage them to join you. If this model of gratitude and acknowledgement works so well with our staff and supporters in business, let’s consider applying a similar perspective for our children. What if we took the time to genuinely engage with them - help them consider the progress they have made this week, this month, this year, and celebrate the small milestones they have achieved (even if it is just bringing their plate back to the kitchen!)

Child Matters work aims to ensure that all children flourish in environments that are safe, stable and nurturing. Acknowledging and celebrating our children helps to really connect with children, making them feel valued and furthermore strengthening relationships. Creating nurturing environments for our children at home, and likewise our staff and supporters in business, gives us the opportunity for our people and our business to truly reach their full potential.

About Child Matters Every child deserves to flourish in environments that are safe, stable and nurturing. Child Matters is determined to ensure that this happens. Child Matters is a national charitable trust based in Hamilton that is dedicated to: • Raising understanding and awareness of the issue • Educating and inspiring those working with children • Influencing change in society’s attitudes and behaviours www.childmatters.org.nz.

Lodge buys a stake in Cambridge Real Estate Leading Hamilton real estate company, Lodge, has bought a stake in Cambridge Real Estate, partnering with well-known rural salesperson David Soar, and existing shareholder Sherry Herkes. Lodge Real Estate’s managing director, Jeremy O’Rourke, says the change in ownership will not result in any change to the Cambridge Real brand or staff. “The most significant change is that clients will now have access to a full range of real estate options in both Cambridge and Hamilton. “The geographical proximity of Cambridge and Hamilton means buyers naturally tend to look at property in both centres,” said Jeremy. “Now, as owners of Cambridge Real Estate, we can easily make referrals between teams in either centre,” he said.

Cambridge Real Estate principal officer Gary Redgate said the team in Cambridge are enthusiastic about the change. “Lodge Real Estate is regarded as the number one residential agency in Hamilton and we’re extremely pleased to now have this alliance with them. “We are looking forward to tapping into the wealth of knowledge that Lodge Real Estate possess, and use it to enhance what Cambridge Real Estate has already achieved in Cambridge. “We see the change in ownership as an advantage for the future of Cambridge Real Estate. Clients will benefit tremendously as far as variety goes,” he said. Lodge Real Estate is Hamilton city’s largest real estate agency by volume with more than 35 percent market share.

Change of leadership The NZUS Council is pleased to announce the appointment of the Hon. Simon Power, QSO to the position of chair. This follows the retirement of the Rt. Hon. James Bolger, ONZ who steps down from the role following more than a decade at the helm. During that time Mr. Bolger oversaw the successful delivery of five USNZ Partnership Forums. These events played a key role in the normalisation of relations between New Zealand and the United States. Simon Power joins the Council from his role at Westpac Bank where he is general manager of Business Bank and Wealth. Mr. Power is a former Member of Parliament and senior Minister during the first term of the current National Government. “I am very much looking forward to carrying on the wonderful work of my predecessor,” said Mr. Power. Mr. Power said he intends to apply a commercial lens to Council priorities, and that under his watch the Council will promote the NZ-US relationship as part of a balanced portfolio of national interests delivering maximum returns for both economies.

“We would also like to see more travel and relationship building at the individual and corporate level between New Zealand and the USA. This would help to underpin progress in business and trade and other important areas of the bilateral relationship such as education and the environment,” he said. Mr. Bolger paid tribute to the role played by former Executive Director Stephen Jacobi. “Stephen was tireless in his efforts to raise the profile of the bilateral relationship, and did tremendous work to build connections and understanding,” he said. Mr. Bolger also welcomed the appointment of Fiona Cooper Clarke to the position of Executive Director, taking over from Stephen Jacobi, who stepped down earlier in the year, and Acting Executive Director Suse Reynolds. Ms Cooper Clarke is a former member of the Council’s Executive Committee and Advisory Board. Her previous career included roles at Fonterra, New Zealand Dairy Board, Bank of New Zealand and the Ministry of Foreign Affairs and Trade, including a trade policy posting to Washington DC from 1992-1996.

New rules for easements An easement provides a right to a person in respect of another person’s land such as a Telco that wants to place a cell phone tower on someone’s property - the right to do so and access the land for servicing the tower are agreed through the terms of an easement.

t is normal practice for the landowner to be ‘compensated’ for the grant of the easement as it reduces the land’s value and can decrease its owner’s ‘quiet enjoyment’. The question invariably arises as to whether the amount received for the grant of the easement is taxable. In the past it has been standard

practice to treat an amount for an easement as taxable pursuant to section CC 1 of the Income Tax Act. Broadly, the section deems revenues received from an easement on land to be taxable. Treating easements as taxable has always felt counter-intuitive as logic would suggest if the land itself is

held on capital account and its sale is non-taxable, then it makes sense an amount for the grant of an easement should also be non-taxable, given it is comparable to the sale of the land. Recognising this anomaly, new legislation has been passed which aligns the tax treatment of an amount for a permanent easement with the sale of freehold land, ie from April 1, 2015 one-off easement receipts will be nontaxable. This change does not however apply to ongoing periodic payments for permanent easements, which are more like rents. What makes the change in law interesting is that it has come at a time when the

WAIKATO BUSINESS NEWS

By hayden farrow

Hayden Farrow is a Director in the Tax Team at PricewaterhouseCoopers | Email: hayden.d.farrow@nz.pwc.com

High Court has decided the historic approach of treating easements as taxable under section CC 1, is wrong. The case involved easement and licence payments made by Transpower New Zealand Limited (Transpower) to Vector Limited (Vector). Vector is an electrical distribution company that owns two electricity distribution networks in the greater Auckland region and derives its income from lines charges for the transmission of power on its network. Transpower manages and operates the national electricity transmission grid in New Zealand. To carry out upgrades, Transpower entered into an agreement with Vector to

Families and friends can gather to enjoy some respite from the hustle and bustle of their jobs while enjoying a picnic with quality local food and music.”

A HAPPY little group loving every minute of the Farmers’ Market at Te Rapa racecourse. The little girls at the front, Emilia and Sofia Herrera-Kennedy are busy munching their way through mussel fritters while the ‘big girls’ Laura and Alice Kennedy look on.

Taxation and the law

Have lots of fun every Wednesday at Hamilton’s busy Twilight Market

It was a big first day for the Te Rapa Farmers’ Market stallholders.

November/December 2014

Stock up for the weekend ahead or join us for a picnic. That’s the call from Hamilton Twilight Market manager Amanda Ratuki. The Twilight Market runs from 3pm to 7pm each Wednesday at Te Rapa Racecourse and is an ideal time to stock up with the essentials needed for the weekend at home or away. The range of stallholders is growing, offering locally grown produce and products including fruit and vegetables, eggs, beef, pork, lamb, bread, a huge variety of lettuce and other salad greens. Heat-and-eat packaged meals are very popular as are ready-to-eat items such as waffles, coffee, ice-cream, fritters, Cornish pasties, crepes and other items arriving each week. “We’d like to see boutique winemakers and brewers come along,” said Amanda. “This would add an entirely new element to the market, giving it a real point of difference. “With live entertainment and a relaxed picturesque setting we envisage a real buzz of community activity building at the market. “Families and friends can gather to enjoy some respite from the hustle and bustle of their jobs while enjoying a picnic with quality local food and music.” said Amanda.

use one of its tunnels under a licence agreement and to install cabling and a new transformer on its land, under an easement. Vector filed its income tax return treating the amounts as taxable, but later filed a notice of proposed adjustment, to signal to Inland Revenue that it wished to change its position and treat the receipts as non-taxable capital amounts. Inland Revenue disagreed, and the case was referred to the High Court. The questions before the Court were whether the payments were considered to be “other revenues” and if not, the amounts would not be taxable pursuant to CC 1. Both sides agreed that the payments related to land, and were capital in nature. The Court confirmed this was the case and as the payments were not part of Vector’s ordinary income earning process, the ability to use its assets were permanently impaired due to the fact that it had, in effect, given up part of its income producing asset. Inland Revenue argued that although the amounts were capital in nature it was clear from the legislation that the amounts were captured by the section’s reference to “other revenues”. Vector argued the legislation in question didn’t cap-

ture capital receipts, and therefore should not apply. The High Court rejected Inland Revenue’s argument and found in favour of Vector, stating that the ordinary meaning of ‘revenue’ is income, and that capital receipts are not captured under the term “other revenues”. It also concluded that the legislation only taxes capital amounts where they are explicitly listed. The Court commented, “If Parliament intends to tax capital it must do so with clear language”. The new legislation provides that clarity - payments received in relation to a grant, renewal, extension or transfer of a leasehold estate or licence are to be classified as taxable income, while one-off payments received for the grant of a permanent easement will not. The High Court decision represents a significant change to the tax treatment of easements but the outcome is not set in stone. Inland Revenue is appealing the decision to preserve the historic approach even though the High Court decision aligns with the new legislation. The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice.

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November/December 2014

Ballance Farm Environment Awards show farmers care Bay of Plenty dairy farmer Trevor Hamilton entered the Ballance Farm Environment Awards because he had a point to prove.

revor and his wife Harriet run a largescale family business that spans ten farms – five in Canterbury, four in Bay of Plenty and one in Hawke’s Bay. The operation is on track to produce three million kilograms of milksolids this season, with four million targeted for 2015/16. Starting from scratch as a sharemilker in 1980, Trevor says his aim is to create an intergenerational dairy farming business. But he is acutely aware that the scale of the operation opens it up to claims that its growth has come at the expense of the environment. Entering the Ballance Farm Environment Awards gave him the opportunity to prove this wasn’t the case. “I wanted to show people that a large scale dairy business can be both sustainable and profitable.” Trevor and Harriet entered their Bay of Plenty property ‘Rere Lake Farm’ into the 2014 BoP Ballance Farm Awards. Situated near Lake Rerewhakaaitu, Rere Lake Farm milks 585 cows on a milking platform of 146ha, producing 262,000kgMS last season.

Along with other landowners and the Bay of Plenty Regional Council, Trevor is involved in Project Rerewhakaaitu, a voluntary scheme that aims to preserve the lake for future generations.

“There are 33 dairy farmers living around the lake and it is the second cleanest lake in the Rotorua region,” Trevor says. He is a big believer in the adage “you have to be profitable to deal to the environment”. He says the key to his operation’s success is the ability to turn grass into milk. “Growing and harvesting grass is our competitive edge.”

Ballance Farm Environment Award (BFEA) judges awarded Rere Lake Farm three category awards, including the Hill Laboratories Harvest Award. This award recognises excellent crop, pasture and soil management, and takes into consideration the effects the farming system has on the land resource now and in the long term. BFEA judges said the

discipline that goes into the maintenance of excellent pasture quality on Rere Lake Farm is impressive. Trevor is a natural leader, judges noted, who “wants to set the bar on the adoption of practical mitigations for nutrient loss management that fit well within a profitable farming system.” Trevor says the BFEA judging process was excellent and he enjoyed being

involved with the Awards. “I think they have an important role to play in showing the wider community that most dairy farmers are not out there to have cows standing in the river or effluent pouring down the creek. “While we want our businesses to be financially successful, we know that we’ve got a responsibility to mitigate the environmental effects as much as possible.”

Dame Jenny advises on hitting the ‘sweet spot’ From page 19 most of New Zealand’s middle-class trading partners have been generalised to be ‘more like us than not’. However, in the next 50 years the group that it is growing the most in disposable income are less like us than ever before. “My question to you is: are you ready to put the time and investment in, and do you have the right people in your organisation, on your board and on your senior management team to help you stand in this space genuinely so that you are not wasting your R and D money.” She said one of the most important things businesses could do was question their own “clichés” and who it was they were really talking to. Often they were talking to

themselves. “You need to connect with the consumers of the world and stand in their shoes to understand their needs. For example, anyone who has visited a home in China will know there is no oven. “At best there are two gas hobs. So what you are producing? How are you marketing it, and are you speaking in a way that works for you or works for them?” Dame Jenny said the business development opportunities for New Zealand in the next decade to meet the needs of China’s growing middle class were in areas like e-tailing (e-commerce), logistics, education, healthcare, tourism, wealth management, entertainment, IT services, clean energy and agriculture. “The Chinese are already

advanced in a number of these areas and they have very high expectations. However there is enormous

potential and your challenge is ensuring you are fit for the future with the right leadership, ideas and partners

in order to pitch long-term investments and value propositions to investors – that’s where the sweet spot is.”

Positive economic data Construction activity, especially for residential housing, was recovering with output increasing by 10 percent. The Waikato district makes up approximately 11 percent of regional and one per cent of New Zealand’s total GDP. Morgan said its contribution to GDP per employee was higher than the national average, at $104,655 per person compared with $91,000 nationally. But in terms of earnings, the district’s average was around $3,000 less per year per person at $50,650 com-

pared to the national average of $53,120. “It’s likely that many of those higher paying jobs in our key industries are based in head offices located out of the district. Clearly, that’s something we’d like to see change.” In November 2010, as part of the Auckland amalgamation, the council’s territory expanded north to include the Franklin district and townships of Pokeno, Tuakau and Port Waikato, increasing its rate payer base by 25 percent. In 2011 the council cre-

ated an economic roadmap for the future, ramping up its approach to growth by actively encouraging economic development that would benefit its ratepayers and residents long-term. Morgan said this approach was now starting to pay off with recent investments in the district including the $200M Yashili milk powder manufacturing plant at Pokeno, the Pokeno Village Estate residential development and expansion of the Northgate Business Park.

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WAIKATO BUSINESS NEWS

November/December 2014

Enterprise accolade no joke for Just Kidding They may be Just Kidding but business success is no joke for the lion foundation Waikato-King Country Young Enterprise Scheme Company of the Year.

ust Kidding Babysitting, of Waikato Diocesan School for Girls, took home a trio of prizes from the annual regional YES awards recently including the top honour, University of Waikato Leadership Award for chief executive Victoria Chan and the Staples Rodway Financial Management Award. The on-line babysitting service created by eight directors will now vie for New Zealand-wide recognition at the national YES Awards, to be held in Wellington in

December. YES regional co-ordinator Mary Jensen, of Smart Waikato Trust, said Just Kidding’s “polished and professional” approach to business helped clinch the award. “Just Kidding can be extremely proud of everything they have achieved this year. Waikato-King Country can also be proud to have them represent us at the national awards,” Mary said. The company will be up against 18 others in the national final, where they will pitch their business to a panel of

1 judges. Hamilton Girls’ High School’s Martin Mitchell was also honoured at the awards for his services to YES. “This initiative relies on the excellent teachers and mentors who get behind the students

3 6

and encourage them. In fact, Martin has been responsible for 150 Hamilton Girls’ High School students doing the programme,” Mary said. About 300 years 12 and 13 students from throughout the region were involved in the YES initiative this year, participating in a year-long programme where they set up a real business and research, develop, produce and market a real product to make a profit. YES AWARD WINNERS WAIKATO/KING COUNTRY: • Wintec Waikato-King Country Young Enterprise Company of the Year: Just Kidding Babysitting, Waikato Diocesan School for Girls • Cambridge Chamber of Commerce Sustainability Award: Chop Top, Putaruru College • SkyCity Community Trust Social Enterprise Award: WANZ, Cambridge High School • EMA Waikato Innovation Award:

Top Lap, St Peter’s School • Award for Services to YES: Martin Mitchell, head of social sciences at Hamilton

Girls’ High School • Waikato Business News Sales and Marketing Award: Scentsation, Hamilton Girls’ High School • Waikato Chamber of Commerce Teamwork Award: Serene Scents, Hamilton Girls’ High School • Staples Rodway Financial Management Award: Just Kidding Babysitting, Waikato Diocesan School for Girls • Stafford Engineering Award for Technology: Sigmar Solar, Matamata College • University of Waikato Leadership Award: Victoria Chan, Just Kidding Babysitting chief executive

1. Wintec Waikato-King Country Young Enterprise Company of the Year: Just Kidding Babysitting, Waikato Diocesan School for Girls with presenter Emma Patton. 2. Waikato Business News Sales and Marketing Award: Scentsation, Hamilton Girls’ High School with Alan Neben. 3. University of Waikato Leadership Award: Victoria Chan, Just Kidding Babysitting chief executive and presenter Catherine Downes. 4. EMA Waikato Innovation Award: Top Lap, St Peter’s School, with presenter Niall Fuller. 5. Cambridge Chamber of Commerce Sustainability Award: Chop Top, Putaruru College, with presenter LesleyAnn Thomas. 6. Te Wananga o Aotearoa Award for Services to YES: Martin Mitchell, Hamilton Girls’ High School, right, with presenter Delon Birch. 7. Waikato Chamber of Commerce Teamwork Award: Serene Scents, Hamilton Girls’ High School, with Sasha Webb, of the Lion Foundation Young Enterprise Trust. 8. SkyCity Community Trust Social Enterprise Award: WANZ, Cambridge High School, with presenter Sarah Morton-Johnson, Smart Waikato trustee, left, and teacher Tina Rose. 9. Just Kidding Babysitting show off their trio of awards, with teacher Pushpa Reddy, left, principal Vicky McLennan, centre, and YES mentor Ken Williamson. 10. Stafford Engineering Award for Technology: Sigmar Solar, Matamata College, with Kaleb James and teacher Martin Redwood.

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November/December 2014

conference, events and venues

Enjoy relaxing dining at Angus Road, the latest addition to the Pumice Food Group Pumice Food Group’s latest dining venture; Angus Rd Eatery (formerly The Woodbox) began with a desire to create a relaxing eatery, showcasing years of food experience in a menu for everyday with something for everyone. Already placing as a finalist in this year’s Wild Food Challenge, Angus Rd’s new innovative summer menu promises to be a perfect combination incorporating seasonal changes, and local produce whereever possible. The Angus Road setting couldn’t be more relaxing with a layout that caters to a variety of dining experiences, from sun-soaked decks, to cosy couches, to bar leaning or large groups…all with a grand view

of the mighty Waikato River and peaceful countryside. The outdoor wood fire courtyard is perfect for soothing the battered souls of those who stare at screens all day. Experience the total package…a visit to the beautiful Hamilton Gardens…pick up the river boat for a stylish River Cruise…get dropped off at Angus Road Eatery and call into Mystery Creek Wines for a wine tasting before enjoying the great summer menu our chefs have prepared. Here’s a sneak peek at some of the dishes we have on offer at Angus Road Eatery. “At Angus Rd eatery we believe everyone needs a place to kick back and relax. You’ll find it here with us.

conference, events and venues

WAIKATO BUSINESS NEWS

November/December 2014

It’s all happening on the Hobbiton Movie Set When scouting around for settings for his epic movie adaptation of The Lord of the Rings Trilogy, Kiwi director Sir Peter Jackson found just what he was looking for in the lush green paddocks of a 1250 acre working sheep and beef farm just outside Matamata.

t’s all set up for you to experience the real Middle-earth™ with a spectacular event at Hobbiton Movie Set. And the Hobbiton tour acts as a perfect incentive activity. Your guide will escort you through the 12 acre site, recounting fascinating details of how the Hobbiton Movie Set was created. Hobbit holes, The Green Dragon Inn, the Mill and other structures can be viewed and you will see how this beautiful piece of Waikato farmland was transformed into The

Shire from Middle-earth. The Green Dragon™ Inn The Green Dragon Inn was the meeting place for all residents of Hobbiton, who would gather in the warm surroundings of the bar to chatter about the day’s events. An exact replica of The Green Dragon Inn, as seen in The Lord of the Rings and The Hobbit trilogies, has been masterfully put together in the heart of The Shire. The barrels of The Green Dragon Inn are filled with our exclusive Southfarthing™ ale, stout, cider and gingerbeer, a

perfect match to any feast in the Shire. The Party Marquee Then there is the Party Marquee, our fully themed marquee created from authen-

tic canvas. The marquee has beautiful hardwood floors and has been placed adjacent to The Green Dragon Inn. Festively decorated throughout with glowing lanterns and

coloured bunting, the Party Marquee creates an atmosphere to remember. Evening Dinner tours Experience Hobbiton Movie Set at dusk with a

guided evening tour through the Shire. The tour concludes at The Green Dragon Inn with a complimentary beverage from our exclusive Hobbit Southfarthing range. The guests will then be moved through into The Green Dragon dining room and treated to a banquet feast fit for a Hobbit. The tables will be full of traditional Hobbit fare and, as is the tradition in the Shire, second helpings are encouraged.To conclude this premium Hobbiton Movie Set experience, after dinner the guests will rejoin their guide to make their way back through the wandering paths of the Shire. Each guest will receive an authentic handheld lantern to light the way. This stunning journey under moonlight will travel through the village breathtakingly lit up with Hobbit hole chimneys smoking and lanterns glowing against the darkness.

WAIKATO BUSINESS NEWS

conference, events and venues

November/December 2014

International visitor arrivals top 2.8 million Tourism New Zealand is welcoming a 4.9 percent increase in international visitor arrivals for the year ending September 2014, pushing total annual arrivals to more than 2.8 million for the first time ever.

he data, released by Statistics New Zealand, reveals growth is led from holiday arrivals which were up 5.8 percent for the year. Visitor growth from western markets has remained strong for the year-ending September 2014 with holiday arrivals

from the US (up 14.3 percent), Canada (up 2.1 percent), Germany (up 20.4 percent) and UK (up 1.8 per cent) and all in growth. Year-on-year growth has been further bolstered by holiday arrivals out of the Asian markets with Singapore (up 17.4 percent), Malaysia (up

15.0 percent) and Thailand (24.8 percent), all in growth. Tourism New Zealand’s priority emerging markets are performing well with India up an impressive 17.4 percent, Indonesia up 5.4 per cent and Brazil up 16.8 percent yearon-year. Tourism New Zealand’s chief executive Kevin Bowler says our number one source market, Australia, has maintained year-on-year growth with holiday arrivals up 4.0 percent for the year ending September. Chinese arrivals are up 2.7 percent for the year ending September while total stay days have increased by 31.0 percent for the same period.

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Chinese arrivals are up 2.7 percent for the year ending September while total stay days have increased by 31.0 percent for the same period.” The results are 12 months on from the introduction of the China Travel Law, which made the sale of below cost tours illegal in China. “Overall, as a result of the

for season two of Chinese reality show Dad, Where Are We Going? featuring 217 minutes of celebrities travelling around New Zealand and participating in visitor activities. Tourism New Zealand and Air New Zealand pitched for the rights to host the production in September, with New Zealand becoming the first destination outside of Asia to ever feature in the show. “In a market like China the profile this show has given New Zealand as a family friendly, fun and desirable visitor destination, is unprecedented and fully supports our strategy to increase the value of the Chinese market to New Zealand,” says Kevin.

Visitors and exhibitors praise 30th Home Show From page 6 special Pinot Noir. Many companies sold out of products including Bruce Smith with his bamboo pillows. Owner Bruce Smith having to send a driver back to Auckland to replenish stock on Saturday evening. Deserts by

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China Travel Law we are seeing a positive shift towards higher quality travellers,” says Kevin. During the January to August 2014 period there has been a 3.5 percent decrease in Chinese shopping tour arrivals and a 61.3 percent increase in Chinese independent holiday visitors. “These are great indicators of a shift towards higher quality, and higher value Chinese travellers which is an encouraging trend for the market,” says Kevin. Tourism New Zealand recently announced the success of its largest broadcast media out of China, with more than 400 million viewers tuning in

Theresa Valentine exhibiting in the Gourmet Food Pavilion sold out on Friday and had to replenish for the weekend. Graham Hannah said visitor numbers and feedback from exhibitors reflected recent data on national spending trends putting Waikato ahead in DIY and renovation.

“There was a positive uplift in visitor’s renewed interest in renovating, decorating, furnishing and building new homes.” He said: “The three seminar areas providing free seminars on all aspects of design, colour and cooking proved hugely popular and visitor satisfaction surveys and exhibitors feedback enthusiastically confirmed this year’s show was one of the best ever with features including ‘The Gourmet Food Pavilion;’ ‘The Renovation Court;’ ‘Design at its Best’ a walk through conceptual home; ‘The New Zealand Landscape Design Awards’ and feature gardens, ‘The Premier Outdoor Living Design Court Super Feature’ with a 2.5m high cascading waterfall built with Schist transported from the West Coast; the ‘International Food Court;’ ‘Jumpflex Children’s Zone;’ and the Smeg Cooking Theatre with Masterchef celebrity Vanessa Baxter all made this year’s show the greatest and largest in the event’s history. It was supported by more than 450 local and national companies. “In a changing environment our event has maintained its position as the country’s leading consumer event. In doing so the event is contributing significantly to the local economy and providing businesses with a unique opportunity present new and existing products and services in a way no other sales method can,” he said. Plans are already underway for the 2015 Show and while it’s hard to believe organisers are confident they will surpass the amazing 30th Show. www. waikatohomeshow.co.nz www. waikatohomeshow.co.nz

conference, events and venues

WAIKATO BUSINESS NEWS

November/December 2014

Agriculture a key driver for Claudelands conferences Big-name events like Disney on Ice, Bob Dylan, Kenny Rogers, Slash and KFC Fight For Life are putting Claudelands in the spotlight, however it is conferences that have become the unsung heroes for the Hamilton venue.

ince opening in June 2011, Claudelands Conference and Exhibition Centre has hosted a steady stream of conferences across a wide range of industries from business, finance, tourism, sport and recreation, to agriculture, education and manufacturing and infrastructure. Ranging in size up to 6000 attendees, the conferences (including large multi-day meetings) have seen close to 40,000 business delegates through the door over the past three years. “While Claudelands is still a relatively new venue in a national and international market sense, it has already developed a strong reputation for delivering outstanding conference events,” says H3 director of business development and marketing Murray Jeffrey. “With Waikato being a leading dairy and food producer, it’s not surprising that the largest portion of conferences held at Claudelands – around 25 percent – have been for the agriculture and horticulture sector.” A recent example of this was the Tatua Co-operative Dairy Company, which held

its Centennial Gala Dinner at Claudelands earlier this month to celebrate 100 years in business in Waikato. Claudelands was chosen as the venue for the gala dinner – the final event in Tatua’s centennial year calendar – for its central location for staff and shareholders, as well as its easy access to accommodation for out-of-town guests. The venue’s ability to cater for such a large and broad group of local, national and international guests was also a key factor according

to the event organisers, who were very happy with the success of the evening. The gala dinner was attended by dignitaries from central and local Government, dairy industry executives, business associates, shareholders and staff. The MC on the night was Te Radar. Other key conference sectors represented at Claudelands over the past three years have been medical and healthcare, and education and training – which have made up 15 percent and 13 percent respectively. Among the largest nonticketed events held at Claudelands to date have been two religious meetings which together attracted around 10,000 delegates, while the recent 30th Waikato Home and Garden Show recorded more than 33,000 visitors across four days.

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WAIKATO BUSINESS NEWS

conference, events and venues

November/December 2014

Waikato Stadium gears up for Nitro Circus B

Waikato Stadium is gearing up to host the world’s top FMX, BMX and skate stars in January following the recent announcement that Nitro Circus is headed to the Hamilton venue as part of its New Zealand tour.

est known as a rugby venue, Waikato Stadium is also preparing to welcome the FIFA U-20 World Cup next year to augment its already busy calendar of business and private functions. “When Nitro Circus Live visited Waikato Stadium in 2011 it was their biggest event ever globally, so we are excited to be welcoming them back again in 2015

for what we hope will be a repeat performance,” says H3 Director of Business Development and Marketing Murray Jeffrey. “Nitro Circus is a great example of an event that uses every square inch of the venue – from the field and grandstands through to the changing rooms, meeting spaces and corporate function areas.” Waikato Stadium is known

internationally for its public events, but not so widely known is that Waikato Stadium is also a very successful venue for small to medium-sized conferences, business events and private functions – hosting more than 300 events each year. ”With stunning, elevated views across the field and towards Hamilton’s central business district, it is a truly

unique setting with no other venue like it in the region,” says Murray. Waikato Stadium has eight distinct function spaces across five levels, which are suitable for groups of 20-250 guests and a variety of functions – from cocktail parties and banquet dinners to corporate events. Visit waikatostadium.co.nz for more information.

Cirlesque will solve end-of-year function problems

The smart choice for meetings in the heart of Hamilton

• Seating for up to 70 theatre style • CBD location with FREE parking • Air-conditioning • Catering & AV equipment • 50 guest rooms

23 Clarence St, Hamilton Reservations freephone: 0800 2 VENTURA Ph: 07 838 0110 Book Online venturainns.co.nz

Finding a venue to take your staff for the end-of-year Christmas function often becomes hard and tiresome. Venues are either booked out or don’t have the atmosphere you desire. As a Hamilton-based company, we have been putting together functions for other companies for 10 years but this time we decided to do it ourselves. Cirlesque will be a spectacular evening with performances from burlesque acts, illusionists, couture fashion designers, pole dancers and acrobats. The star-studded line up combined with a three course menu, cash bar and a ball room brings a world class event right to our doorstep. The Hamilton Gardens Pavilion is the perfect setting to take you away and sweep you up in what will be known as the preChristmas show of the year.

Polly Filla Polly Filla can usually be found with mic in hand hosting many of Australasia’s most successful “Risque” events.

Venus Starr Internationally published tattoo model, cover girl & burlesque showgirl notoriously known as New Zealand’s powerhouse dance & circus bombshell.

Table For Two Table for two is a first date that will definitely leave a lasting impression! Join Popsi Cool and Sven Valentine on an acrobatic dining experience filled with mime, manipulation and the mesmerizing mayhem that any first date could.

MisRed Delicious Like a freshly picked apple, she’s sweet, juicy and a little bit... tart!

Andre Vegas New Zealand illusionist Andre Vegas along with his attractive assistants continue to thrill and amaze audiences of all ages around New Zealand and internationally.

Trillian Queen of the New Zealand Burlesque Festival 2014 and invited to perform at the 12th annual New York Burlesque festival earlier this year, Trillian is your dancing, singing, poling one stop shop of fabulous! A whirlwind of unexpected pleasures, she’s terrifying and predatory in the best possible way. She has man eater down to a fine art. Buckle up for one hell of a wild ride!

BUY TICKETS NOW. Cost $120 per person includes a 3 course meal. View Menu OR $1000 FOR TABLE OF 10 BUY TICKET NOW REGISTER YOUR EXPRESSION OF INTEREST AT INFO@CIRLESQUE.COM

WAIKATO BUSINESS NEWS

Too good to be true? There is an old adage that if something sounds too good to be true then it probably is.

hile this maxim may not always apply, it did in the Court of Appeal’s recent decision in Godfrey Hirst NZ Limited v Cavalier Bremworth Limited [2014] NZCA 418 where the Court found Cavalier had made a number of misleading statements in advertising product warranties. Advertisers and marketers should take note. The case concerned “headline” statements (representations) made by Cavalier on its website and attached to carpet

samples promoting warranties from its fibre supplier, Invista, for its “Habitat Collection” of carpets. At issue was whether those representations were misleading or deceptive in the context of the actual warranties given (otherwise called ‘qualifying information’). The High Court said yes, but only to a limited extent. The Court of Appeal also said yes, but to a larger extent. Perhaps the most damning misleading statement concerned the ‘lifetime’ stain resistance warranty. The headline on Cavalier’s website read:

“Lifetime stain and soil resistance* specially engineered fibres repel and lock out stains so spills are easier to clean” [*referring to a hyperlink to download the warranties booklet] Impressive, yes? Well, sadly no if you downloaded and read the warranties booklet as the Court did. As the Court noted (at paragraph [73] of its decision), a “careful reading” of the 23 pages of the warranties booklet demonstrated major limitations. For example, for the warranty to be valid: “The consumer must vacuum the carpet frequently (pp 4 and 17). The consumer must have the carpet professionally (not DIY) steam cleaned at least

November/December 2014

IP Matters >

by ben cain

Ben Cain is an Associate at James & Wells Intellectual Property and a LEADR accredited mediator. Email: benc@jaws.co.nz | www.jaws.co.nz every 24 months and must provide INVISTA with professional cleaning receipts, if required (pp 4, 14, 17–21). The consumer must clean a spill promptly using the Basic Cleaning Steps (BCS) set out in the warranties booklet (pp 4 and 17–18). If the BCS fail, the consumer must have the affected area of the carpet professionally cleaned at their own expense (pp 4 and 17–21). If the affected area remains unsatisfactory after the professional cleaning, the consumer must contact the

STAINMASTER® carpet service centre and provide proof of the professional cleaning within 30 days of the professional carpet cleaning (p 4).” In addition to these, and other similar demands, the booklet provided a detailed list of no less than 50 – 50! – types of stains not covered under the warranty. These included crayon, furniture polish, hair spray, hand lotion, insecticide, lipstick, acne medication, plant food, toilet cleaner, and pet and human stains, including blood and urine. Hang on – I thought the

Customer gifts – how to get it right From Henry Jacobs It’s that time of the year again when many businesses are looking at giving Christmas gifts to customers, suppliers, staff, and business partners. This is a mark of appreciation for loyalty and service, and a tangible way of reinforcing the commercial relationship or partnership. There are many options for gift giving for businesses, but I believe that some general principles are applicable in most situations. My perspective is from the retail wine industry where I have helped many businesses over the years with decisions around company Christmas gifts, so naturally

my comments are most relevant to that area. In an objective commercial sense gift giving is essentially a marketing expense and we will have certain objectives in mind. The objectives may be intangible and qualitative but it is still good to keep them in mind when making decisions and to be clear about the budget that we have available. It is too easy to approach this as ‘something that has to be done’ and to therefore miss the opportunity to make a clear statement of appreciation for loyalty. Like most forms of marketing this will tend to have most impact when it is personalised and directed. Collecting customer information in the

normal course of doing business will tend to make the gift giving all the more powerful. If an account manager for example learns that a particular client has a liking for Central Otago Pinot Noir or Marlborough Sauvignon Blanc, or doesn’t drink wine but likes dark chocolate, this is useful information that will make the gesture more powerful and appreciated. Likewise take the opportunity to personalise the gesture further with a handwritten comment on a card. Making it personal helps to move past the sense of commercial obligation to genuine appreciation. Another aspect of personalising the gesture is to be very

aware of cultural, religious, social, and other aspects that may make a particular category of gift inappropriate for some people. Alcohol is a fairly obvious case but this may extend to other gifts as well. The handmade chocolates may be wonderful but a bad choice for the person with health issues who is very diet conscious. Once again background information is very useful and should be noted. You can’t get it right every time but the number of social gaffes can be greatly reduced by following the simple rule of ‘if in doubt play it safe’. The choice and quality of gift is also an important consideration. Using the wine analogy

once more it is a good idea to avoid items that could be readily seen on special at the local supermarket for example. They may be excellent wines but could devalue the gift. The carefully selected but slightly unusual wine may be better received than the popular, high profile brand of Champagne. With good advice and some client knowledge it is possible to stay within budget and still provide distinctive and well-received gifts that show thought and appreciation. One final aspect that is often forgotten is presentation. Regardless of the type of gift, it will be enhanced by some attention to wrapping or distinctive presentation.

warranty said “Lifetime stain…resistance* specially engineered fibres repel and lock out stains so spills are easier to clean”? ‘Specially engineered fibres’? You sure? ‘Spills are easier to clean’? But, after the list, what type of spill is left? Tap water?! In considering whether headline representations breach the Fair Trading Act the Court proffered five principles to guide itself; in short: What overall impression does the advertisement give? Individual statements within an advertisement should not be assessed in isolation. Is the information qualifying the headline statement sufficiently prominent? Is there a glaring disparity between the headline representation and the qualifying information? Does the advertisement when viewed as a whole have a tendency to lure to entice consumers into “the marketing web” by an incorrect belief engendered by the advertiser? I suggest, not out of arrogance but as a former marketer myself, that advertisers and marketers would do well to adopt these guiding principles also. The Court’s decision makes a fascinating read (a copy can be found here: http://www.nzlii.org/nz/cases/ NZCA/2014/418.html). As a colleague of mine is wont to say: do it.

WAIKATO BUSINESS NEWS

November/December 2014

Avocados achieve record sales for 2013-14 season New Zealand’s avocado industry recently announced it has more than doubled its sales from last season to $136m, setting new records in both export and New Zealand markets.

his stunning return eclipses the previous sales record of $84.1m set in 2009-10 and is far in excess of the $60.4m worth of avocados sold last year. Jen Scoular, chief executive of NZ Avocado, says this season’s success is due to a number of reasons including initiatives which are transforming the industry into a more cohesive and competitive sector. The Australian and New Zealand markets have performed very well, and discipline by the market players to match supply and demand has played a big part in that. “Our focus over the last 12 months has been to promote far more collaboration across the avocado industry – with growers, packers, New Zealand marketers, exporters and those supporting our industry. This has allowed us to start addressing and resolving issues that have previously held us back,” Jen Scoular says. The season has seen the successful amalgamation of our two largest exporters into one exporting group to Australia our largest market, and the continued collaboration of three

exporters under one brand into Asia. In April this year the Avocado Industry Council secured a Primary Growth Partnership (PGP) programme with the Ministry for Primary Industries to significantly increase productivity and capability, to increase sales to $280m by 2023. The five year programme, New Zealand Avocados Go Global, will leverage the growing demand in New Zealand and in Asia for premium, safe, and healthy produce. “There’s a worldwide trend towards eating fresh, healthy food and the nutritional benefits of eating avocados are now widely recognised and understood by consumers. This presents us with a fantastic opportunity to capitalise on this season’s sales growth going forward,” she says. Jen says irregular bearing remains a major challenge to being able to guarantee a consistent supply of avocados from year-to-year. This is being addressed with research being undertaken collaboratively between NZ Avocado, Plant & Food Research, industry experts

and growers. This season’s $135.9m return comprises 4.9m 5.5kg trays of avocados. $102.9m worth were exported, while $33m worth were sold in New Zealand. Last year a total of 2.6 million trays were produced, totalling $31.7m worth of exports, and $28.7m of local sales. Jen says this season’s record results also reflect the increased promotional and market development activities to raise visibilities for the amazing attributes of avocados, and to drive consumption. “Nadia Lim, the New Zealand Avocado’s ambassador, has been a great asset in raising the profile of avocados both here at home and overseas.” Ashby Whitehead, chair of New Zealand Avocado Growers Association and AIC Ltd says continued collaboration across all sectors of the New Zealand avocado industry, plus discussions and partnerships with Government, scientists and experts from other

horticultural fields will help push industry growth going forward. “The industry has never been in a better position. We are identifying opportunities, prioritising markets and addressing obstacles on a path to becoming a high value, sustainable horticulture industry delivering real returns to New Zealand,” said Ashby. About NZ Avocado Growers’ Association Inc. and Avocado Industry Council Limited. The New Zealand avocado industry is the third largest fresh fruit export from New Zealand. NZ Avocado Growers’ Association Inc. (NZAGA) and Avocado Industry Council Ltd (AIC) work with the New Zealand industry to set export standards, facilitate market access, promote New Zealand avocados and provide technical information to all New Zealand growers of which there are over 1600 based mainly in the Bay of Plenty and Northland. For more information visit www.nzavocado.co.nz/industry.

Latest genetics at a lower cost With payouts tipped to decline and farmers wanting to reduce their operating costs, CRV Ambreed’s progeny testing programme is one way to get the latest genetics and other herd improvement products and services at a lower cost. CRV Ambreed progeny testing programme coordinator, Simon McLachlan, said that to gain maximum return on investment, farmers choose bulls with high reliabilities to get the greatest amount of genetic gain for their herds, with as little risk as possible. But, they can’t achieve this without the progeny testing programme. “The programme allows CRV Ambreed to identify superior trait leaders and market these as proven bulls,” said Simon. “Hundreds of potential superstars are considered each year to build the team of bulls to progeny test. “We select the bulls based on their breeding value, pedigree and phenotypic traits, so farmers can access the latest genetics at a lower price.” Any farmer can join the programme. They must maintain an excellent standard of records for their herd, use a minimum of 80 percent of the herd in the programme, herd test four times each year on a classical am/pm testing model, and complete and assist with TOP inspections, live-weight and body condition scoring when requested. “Progeny testing is fundamental to the future of our industry and we need more farmers to take part,” said Simon. “It gives us the information we need to select the bulls that will fit well into our herds to make us more profitable in the future.”

New GM appointment gives momentum Aviation Security Service (Avsec) general manager Mark Wheeler says Karen Urwin, who has recently been appointed group manager – operations, brings a wealth of experience to the service. “Karen is a proven operational leader who has managed large, diverse teams in a number of similar organisations. Her experience managing complex

operations and incidents, technical security systems, border intelligence and dog teams will be invaluable to Avsec,” says Mark. Based in Wellington, she will be tasked with ensuring Avsec provides a world-class service at New Zealand’s six security designated airports. Karen will also be responsible for managing the Explosive Detector Dog programme, and re-establishing

Avsec’s intelligence capability. Mark says she was selected from a very strong field of more than 80 candidates. Karen is currently employed as the national manager, border operations at Immigration New Zealand (IMNZ). In this role she oversees the operation of New Zealand’s seven international airports, with her responsibilities including the targeting and pro-

filing of passengers. Karen manages immigration staff based in the Customs Integrated Targeting and Operations Centre, border technical systems and IMNZ’s contingency planning. In 2011 she managed IMNZ’s operational planning for the Rugby World Cup. Before this Karen was national manager, systems and security at the Department of Corrections.

2014

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07 847 7773 | nz.printing.com | 44 Lake Rd, Frankton, Hamilton

WAIKATO BUSINESS NEWS

WBN

November/December 2014

IoD lunch

First on the scene PROUDLY SPONSORED BY MONTANA CATERING

1 1. Paul Bennett, IoD board and Steve Atkinson, Westpac 2. Guest speaker Peter Williams and Paul Bennett 3. Paula Baker, Diane Hallifax and Senga Allen 4. Peter Stark and Simon Lockwood 5. Kieran Jeffares, Christian McDean, Thomas Gibbons and Fraser Pease 6. Donna Seiga, Sarah MortonJohnson and Sally Lee

Montana Catering Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz