Waikato Business News Dec/Jan 2014/15

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Business News December 2014/January 2015 Volume 22: issue 12

www.wbn.co.nz

Waikato’s a winner Waikato is a strong, winning region and our story below shows just a couple of the diverse areas from which our winners are plucked. By Mike Blake

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AMP winners Paul Kennerley and Olivia Francis

n this short piece we have a group of inspirational girls from a top secondary school taking New Zealand honours and two others, one a bodybuilding fitness champ, alongside a skilled, lover of music for whom a dream is coming true. Here we tell you who they are and where they want to go next. A passion to inspire others with their talents and determination has seen two Hamiltonians scoop scholarships at the recent AMP National Awards while a team from Waikato Diocesan School for Girls has been named The Lion Foundation Young Enterprise Company of the Year for 2014 with their business Just Kidding Babysitting. Paul Kennerley, a competitive fitness athlete and awarded a $5000 AMP Scholarship, to compete in

the muscle model division at the World Bodybuilding Fitness and Fashion championships in Las Vegas in 2015 - a first for a New Zealander. And Waikato student, Olivia Francis, received a $10,000 scholarship to further her ambition of becoming a world-class violinist, completing a Master of Performance at the Royal College of Music in London with the aim of having a career in international music. The cost of her two-year course is around $70,000. She has raised most of the first year’s costs, so the funds will go towards her second year of study. The Just Kidding Babysitting (JKB) team received their trophies from Governor-General, His Excellency Lt Gen. The Rt Hon. Sir Jerry Mateparae; and Murray Reade, chief executive of The Lion Foundation. As national champions, JKB

INSIDE THIS ISSUE Quantec comes up trumps again – Page 3

Best in Business

Everest Group signs top consultant – Page 4

Law and the legal system Pages 22 to 24

Fastlane Fitness up and running – Page 13

PwC advisory with John Dobson – Page 25

enrich+ Just One Day a strong call - Page 15

Catch the action with Montana – Page 29

Pages 16 to 21

Back row: His Excellency Lt General The Rt Hon. Sir Jerry Mateparae (Governor-General and Patron of Young Enterprise Trust), Grace Reid, Selina Smith, Bronte Douglas, Taylah Warren, Remy Garrett and Murray Reade (CEO of The Lion Foundation). Front row: Phoebe Havill, Sophie Thomas, Victoria Chan. receives a $3000 cash prize along with scholarships to AUT University. Their school also receives a cash prize of $2000. Regional co-ordinator of YES

for Waikato-King Country, Mary Jensen, chief executive of Smart Waikato Trust, is delighted the supreme award has been awarded in the region.

“Just Kidding Babysitting is an inspiration to young entrepreneurs everywhere. These girls have worked hard all year, built Continued on page 3

Rare trip to mines for noted diamond broker By Mike Blake Diamonds are a girl’s best friend, they say…and in the case of Alicia Platje that age-old adage could soon become a reality. Her father Michael Platje is a diamond broker of note in New Zealand and the huge European diamond centre of Antwerp. And Alicia is following keenly in her father’s footsteps. She is studying the

Michael Platje most important gemology papers, initially covering coloured gemstones and mov-

ing onto the diamond papers which cover colours, grading and clarity. Alicia is the third generation of the Platje dynasty to step into the Precious Metals and Diamonds Group which has a stunning store in Centre Place Mall in the CBD. As well there are stores at Chartwell, Te Awa, Dinsdale and Huntly. Michael says: “It is lovely to think Alicia will be fully Continued on page 2

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WAIKATO BUSINESS NEWS

December 2014/January 2015

Rare trip to mine

Diamond

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Diamond broker Michael Platje with daughter Alicia From page 1 trained and able to take the reins when I decide to step aside.” Michael’s next big trip in April following the diamond trail to Antwerp, includes an exciting stopover in Gaborone in South Africa where the search for the precious stones begins. “The mine I will be visiting is the Jwaneng Diamond Mine, which is the richest diamond mine in the world,” he said. “I then visit the DTC (De Beers) rough diamond sorting facility and then go on to the Diarough polishing and cutting factory. There are more than 400 staff in this facility. “This allows me to follow the diamonds from the mines, through to the cutting rooms, to Antwerp and onto the open market,” said Michael. “There are not many opportunities to go into the diamond mines,” he said. “Security is super-strict. If you drop something, you don’t dare bend over to pick it up yourself…you call out and have one of the security

With an office in the heart of the Antwerp diamond district, we are able to source just about any size or quality of diamond.

Why not let our Antwerp office find the perfect diamond for you! Contact Michael Platje on 0292 743 333 or visit us at Centre Place Shopping Centre 501 Victoria St, Hamilton Ph (07) 957 0137 Fax (07) 957 0138 Email centreplace@preciousmetals.co.nz www.preciousmetals.co.nz Antwerp Office:

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people come over and pick it up for you. “As a true lover of diamonds, it is a dream come true to visit the very place they are discovered, watch how they are handled and later be in Antwerp when those same stones arrive to be placed on the market. “The ones I see going through the processes may be the very stones I have followed from earth to showroom,” he said. One special thrill for Michael on this trip is that he plans for his daughter Alicia to accompany him. “Alicia doesn’t know it yet, but with all the work she has been putting in to learn the business of precious stones, it is a rare opportunity for her, just as it is for me, to learn the true background of diamond mining,” said Michael. “You could say it’s a dream come true after several attempts to open that door,” he said. “The options are few and far between so we need to grab this opportunity with both hands.”

Jody Anderson Ph: (07) 838 1333 Mob: 027 236 7912 Email: jody@wbn.co.nz Candra Hansen Ph: (07) 838 1333 Mob: 027 836 2226 Email: candra@wbn.co.nz

Electronic Forwarding Editorial: News releases/Photos/Letters: mike@wbn.co.nz Production: Copy/Proofs: production@wbn.co.nz Subscriptions: kim@wbn.co.nz Waikato Business Publications Ltd specialises in business publishing, advertising, design and print media services. Waikato Business News has a circulation of 11,000, distributed throughout the Waikato between Tuakau and Turangi, and to a subscription base.

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WAIKATO BUSINESS NEWS

December 2014/January 2015

3

Hamilton’s world-first anti-acne product is launched in Mexico Hamilton-based company, Quantec Ltd, has signed a distribution partner agreement to launch its world-first anti-acne cream into Mexico.

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piology is a clinicallyproven anti-acne cream; the only one globally with a patented active ingredient derived from New Zealand cow’s milk. The product was first launched into New Zealand pharmacies in May. And its success nationally has spurred Quantec to take the product global. “Epiology sales in New Zealand have exceeded our expectations. We’re now in 60 percent of New Zealand pharmacies and have shipped online orders to customers from as far away as the US, Philippines and China,” said Quantec founder and managing director Dr Rod Claycomb. Quantec has partnered with

Mexican distribution partner; Fenrir Business Development SA de CV (FBD), in a bid to gain market share in Mexico. “With the help of FBD, Epiology will first be launched into Guadalajara, Mexico Mexico’s second largest city with a population of more than four million. We’re initially launching the cream through a specialist channel by working with around 25 of the city’s top dermatologists,” Dr Claycomb said. According to FBD general manager Fernando Alvarez, acne product category sales in Mexico total around $US69 million (NZ$83million). “Clearly, there is huge opportunity for Quantec’s Epiology

Waikato winners From page 1 a polished business model and thoroughly deserve this high level recognition,” said Mary. The awards are sponsored in the Waikato-King Country region by Wintec, the University of Waikato, Stafford Engineering, Te Wananga o Aotearoa, Waikato Business News, EMA Waikato, Staples Rodway, SKYCITY Hamilton Community

Trust, Cambridge Chamber of Commerce and Waikato Chamber of Commerce. Young Enterprise CEO Terry Shubkin said the Just Kidding Babysitting team had done outstandingly well in 2014. “This team has created a business which met a real need in their local community, and they have the potential to take the idea of a modern, safe way to provide babysitting services to parents,

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skincare range in Mexico. What’s more, in Mexico, 80 to 90 percent of the population has been affected by acne before the age of 21. “Studies have shown around 44 percent of Mexicans with acne contact a dermatologist. That’s why this channel is so important for us to work with initially,” he said. Mr Alvarez also said Mexico’s

heterogeneous population provides a great opportunity for Quantec to prove that Epiology anti-acne cream is effective regardless of skin-type. “In Mexico, skin types vary from region to region and we are looking to prove that all Epiology users – regardless of skin type can experience relief from acne symptoms,” he said.

By early next year, the product will have launched to dermatologists in five of Mexico’s largest cities. “The idea at each launch is that dermatologists are provided with product which they then use to conduct small trials on their patients to study the product’s effectiveness. “Following our own clinical studies which we performed in the US in 2012, we are confident the dermatologists will see similar positive results whereby they will have confidence to recommend the product to customers with acne issues,” Dr Claycomb said. Eventually, Epiology products will also be sold in pharmacies across Mexico.Dr Claycomb said the most significant of the five Mexico launches will occur in Mexico City in January, where Quantec will be supported by representatives from the Mexico City-based New Zealand Trade and Enterprise office. Dr Claycomb said Quantec

nationwide.” JKB provides vetted babysitters and can match babysitters with children specifically to help with homework, hobbies or shared interests. Parents book their babysitter online via their website and pay JBK in advance, thus reducing cash flow problems or bad debt problems on the night. AMP winner Paul has previously represented New Zealand twice in Australia and once in Tahiti, but his underlying aim is to inspire youth to change their

lives through fitness. I grew up a slender child, often very selfconscious,” says Paul. “It didn’t help when I left home and went from a skinny kid to a chubby kid. I joined a gym aged 22, lost the weight and became fascinated with self-improvement. It led to a love of the sport of bodybuilding.” And music lover Olivia said after being told of her windfall: “I have loved music as long as I can remember and started dreaming of London when I was 13, when I

first found out about the existence of the “Royal Schools” - four renowned music schools in the UK. In my mind, these were like castles in the sky, until I travelled to London to audition and the dream became a reality,” she said. AMP’s chief customer officer, Jeff Ruscoe comments: “Our two Hamilton recipients showcase both passion and the desire to inspire others with their talents and determination. We’re delighted to be able to help them on their path to success.”

Quantec founder and managing director Dr Rod Claycomb

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is excited about the potential that international markets hold. “As a small start-up company from Hamilton, we have developed a clinically-proven anti-acne cream whose active, patented ingredient is derived from New Zealand cow’s milk. “And now our product has the potential to make an impact in the global market. We’re looking forward to five successful launches in Mexico, and can’t wait to see what other international opportunities await us in the near future,” he said. The Epiology range of products is being sold in pharmacies throughout New Zealand and online at www.epiology.co.nz. About Quantec Ltd and Quantec Personal Care Ltd Based at the Waikato Innovation Park in Hamilton, Quantec Personal Care Ltd is a wholly owned subsidiary of Quantec Ltd and was established to commercialise innovative new consumer products that use IDP® as their active ingredient. Epiology Skincare is the first skincare product range to be launched. Quantec Ltd is a company specialising in the discovery and commercialisation of high-value bioactives from natural products. Quantec discovered and patented its novel milk fraction, comprised of native immune defense proteins (IDP®) that has proven antimicrobial and anti-inflammatory properties. The research and development team at Quantec Ltd is continually investigating new uses for IDP® in both human and animal applications.


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WAIKATO BUSINESS NEWS

December 2014/January 2015

G.J. Gardner Homes celebrates 10,000 builds New Zealand’s No.1 home builder, G.J. Gardner Homes, has reached a significant milestone – building home number 10,000 in New Zealand.

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Standing in front of a freshly poured slab for the 10,000th G.J.Gardner Home in Riverhead are: from left to right: Ellie and Grant Porteous, from G.J. Gardner Homes with owners-to-be Maree and Bryan Hall.

Everest Group signs top global consultant Waikato-based human ronment where the staff not resource specialists Everest only excel at what they do, Group has employed a topbut enjoy doing it, someperforming recruitment thing you don’t always get.” consultant from a large Alex says the focus of the global recruiting firm. recruitment specialist role English-born Alex Wade will be to work closely with has 16 years’ experience in clients in an in-house capacrecruitment; the last 13 of ity, growing the recruitwhich have seen her stand ment arm of the company, out as one of Advantage and making sure Waikato Resourcing’s recruitment businesses are aware that arm Crone Corkill’s top perEverest Group specialises in forming consultants. recruitment. Alex moved to “So basically I will Cambridge from Sevenoaks be aiming to keep to the in North Kent, near London company’s best practices, with family in August, and ensuring that I am a posistarted with Everest Group tive voice for the Everest recently as the company’s Group and helping to bring first ever recruitment sperecruitment back into cialist. Waikato for local business“We are so excited to es, rather than them having Alex Wade welcome Alex on board into to look outside the region a brand new role that will ensure we are provid- for the service.” ing even greater value to our clients and expandShe says she intends to be as strong a force ing our services where they’re needed,” said as her colleagues in bringing her experience Everest Group managing director Senga Allen. to the table for the company to ensure that Alex says recruitment has always been the Everest Group continues to be a well-recogmain focus of her career and what she is pas- nised and regarded brand in the recruitment sionate about. sphere. “Everest Group has a great reputation and Everest Group was established in 2006 when I met with the team about the direction they to provide best practice people management wanted to take the company in, which involved solutions to business, incorporating recruitgrowing the recruitment arm, it was a perfect fit ment, human resources, health and safety and for my previous experience and responsibilities. training and development. “It’s such an exciting opportunity for me and For more information about the Everest the company has such a lovely, positive envi- Group, visit www.everestgroup.co.nz

anaging director Grant Porteous said: “The company has been in the NZ building industry for 17 years and we are incredibly proud of what we do. “Our franchisees are like family members and we couldn’t have reached such an achievement without a great team.” The ten thousand homes have been built right across the country and include a wide breadth of style... from modest homes to the more extravagant, including projects such as: schools; yacht

clubs; doctors’ surgeries and childcare centres. Grant puts the business success down to: “Staying focused on our vision; ‘to have every customer recommend us to their closest friend’, together with our proven systems and processes.” This formula has contributed to G.J. Gardner having built more homes in New Zealand than any other home builder over the last 17 years. “No matter what the task at hand is, our overarching objective is to offer our customers great experiences

– there’s no better feeling then to have a customer telling you they never believed they could afford to live in a home like this and what our franchisee has done is lifechanging for their family.” The Rodney franchise holder recently began building work on the 10,000th home in Riverhead. Grant continues: “As well as being our 10,000th home, our Rodney franchisee also built our first ever G.J. Gardner Home back in 1997. “We want to make building a new home an awesome experience with no regrets, and to hear people say how they loved every moment of it and their new home still remains the best reward.” “We’re looking forward to building the next 10,000 homes,” he said.

Future looks bright after scholarship win He lives and breathes software development and with a Golden Jubilee Scholarship from the University of Waikato, Nicholas Humphries is soon to start a Bachelor of Engineering (Hons) specialising in software engineering. The university awarded 10 Golden Jubilee Scholarships for 2015 as part of its 50th anniversary. The scholarships were given to schoolleavers from throughout New Zealand who demonstrated a high level of academic excellence, leadership potential and community citizenship. More than 200 students applied for the scholarship, which is worth up to $40,000. As part of the programme, scholars will have opportunities to develop leadership skills through a tailored leadership programme. Nick found out he’d been awarded the scholarship when he returned home from a four-day tramp. His dad, who got the call while Nick was away, kept it a secret until he returned home so the rest of the family was there to

Nicholas Humphries see his reaction. “I knew something was up when we got home because the house was overly clean and everyone was looking a little suspicious,” says Nick. “When they told me, I had to do a double-take and was very overwhelmed, ecstatic and in disbelief. I don’t think my excitement calmed down for quite a few weeks, in fact it is still there.” And while Hamilton will be a big change from Te Anau, Nick says he is looking forward to making the move north. “Coming from small-town Te Anau, it will be exciting

to meet more like-minded people. I’m especially looking forward to the culture at Waikato University as it is so different from here. I look forward to next year and a huge thank you to Waikato uni for this amazing opportunity.” Becoming a software engineer has been an aspiration of Nick’s for most of his time at Fiordland College, where he is the head boy. “My interest in this area began in a year 8 computer studies class where I learnt that computers use a computer language to function. From there I started creating websites, teaching myself Java from YouTube tutorials, and eventually getting to the stage now where I can develop professional websites and mobile applications for both Android and iOS. Along with teaching students the more technical side of computers, Nick also helps older members of his community with their computers, and earlier this year he created an app to assist New Zealanders quit smoking. This app was the Supreme Winner in the ‘It’s My Life’ competition.

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WAIKATO BUSINESS NEWS

December 2014/January 2015

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WAIKATO BUSINESS NEWS

December 2014/January 2015

Impeding profit shifting Recently, the tide of public and media attention has turned to large multinational companies and the amount of tax they are paying.

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hile these corporations may be complying with the law of the countries in which they are doing business, the concern from the public and media alike is that they are not paying enough tax in these countries. The debate over base erosion and profit shifting (BEPS) was a key discussion topic at the recent G-20 summit in Brisbane. The Organisation for Economic Cooperation and Development (OECD) published its Action Plan on BEPS in July 2013 with a view to addressing perceived flaws in international tax rules. The 40 page Action Plan, which was negotiated and drafted with the active participation of its member states, contains 15 separate action points or work streams - some of which are further split into specific actions or outputs. The Plan is squarely focused on addressing these issues in a coordinated, comprehensive manner. The first stage of work under the Action Plan has resulted in reports on seven of the 15 work streams. Our Government has recently released two reports which outline its preliminary views on BEPS, time frames for consideration of the OECD’s final recommendations and consul8439 RFL domestic Advert WBN.pdf tation on possible law changes (likely to late 2015).

So, with all this talk about addressing the perceived flaws in international tax rules, what does it actually mean for us in New Zealand? New Zealand already has robust international tax and transfer pricing rules in place so an overhaul of our tax legislation is not anticipated. However, key OECD recommendations that could result in changes to our domestic legislation relate to: Eliminating double tax deductions or the long term deferral of tax that can often occur through arbitraging the different tax rules and treatment that exist between countries. Removing ‘excessive’ interest deductions in New Zealand. We already have rules that limit the amount of interest that can be claimed by a foreign controlled New Zealand tax payer if it has a high amount of debt relative to its assets. However, the concern is that an excessive interest rate could be charged on this related party debt, justified by the entity’s weak balance sheet. Addressing the tax challenges concerning GST and online shopping. For example, this could mean foreign suppliers will have to register for GST in the country where the consumer is located and pay GST on the sales. Improving the robustness of 1 17/11/14 10:38 am our non-resident withholding tax (NRWT) rules. For exam-

ple, under our current rules a taxpayer can often get a tax deduction for interest owing to a non-resident party before they have the obligation to return NRWT on the interest to Inland Revenue (IR). Rules could change so that the tax deduction and NRWT obligation are aligned, as they are in a number of other countries. Implementation of the recommendations from a review of foreign trusts. New Zealand has also cemented its commitment to exchanging information with our treaty partners on a voluntary basis from 2018 (man-

Taxation and the law >

by Grant Neagle

Grant Neagle is a director in the Tax Team at PwC. Email: grant.t.neagle@nz.pwc.com datorily from 2019), as part of the automatic exchange of information (AEOI) initiative. Broadly, financial institutions will be required to report non-resident accounts to IR which will automatically be exchanged with EOI treaty partners (over 90 jurisdictions). But, IR systems and legislation might delay the implementation of the AEIO. The impact of BEPS

should not be underestimated. The OECD confirmed action already taken had resulted in $37 billion in extra tax being paid by multinational companies. Overall, New Zealand taxpayers should expect increased scrutiny and audit activity from IR and global tax authorities in relation to cross border activities which may result in increased compliance costs for

businesses to improve the quality and usefulness of tax information. The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice. Grant Neagle is a PwC Director in the tax team based in the Waikato office. Email: grant.t.neagle@nz.pwc.com

High performance squad selection for Nicole University of Waikato Hillary scholar Nicole van der Kaay is one of nine athletes selected for Triathlon New Zealand’s 2015 High Performance Squad. “It’s quite surreal,” says the 18-year-old. “I’m the only junior in the squad.” From Taupo the former Taupo Nui A Tia College student has just finished the first year of a Bachelor of Science at Waikato University. She is flatting with friends in Cambridge, and spends hours a day training, making the most of the facilities at the Avantidrome for biking, gym and physio, as well as swimming training in the St Peter’s School pool, and running. “I love everything about triathlons; the adventure, the thrill, the challenge and pushing the limits. I love meeting and training with like-minded people.” Nicole started taking part

Waikato University Hillary Scholar Nicole van der Kaay has been selected in the Development Squad as part of the Triathlon New Zealand High Performance Squad. in triathlons when she was at Taupo Intermediate School and carried on at high school.

She is now part of the Pathway to Podium programme where athletes receive early

education in areas such as nutrition, mental skills and strength and conditioning training. Last year she was selected for the 2013 Elite Junior World Championships in London, and says it was a great learning experience. She was also selected for the elite champs this year but due to injury, had to withdraw. She now hopes to be ready for the Kinloch Triathlon in February and a few other races that are qualifiers for next year’s Worlds in Chicago, looking ahead to the 2020 Olympic Games in Tokyo. Sir Edmund Hillary Scholarships are the University of Waikato’s most prestigious scholarships and are awarded to high academic achievers who are also achieving in the arts or sport. Scholars have their course fees covered, receive specialist coaching and mentoring and take part in personal development and leadership programmes.

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WAIKATO BUSINESS NEWS

December 2014/January 2015

7

On your bike: More than a million Kiwis will cycle into summer More Kiwis are embracing cycling as a favourite pastime, with new figures revealing that more than one million New Zealanders will be on their bikes as the New Zealand Transport Agency launches its annual Bike Wise programme.

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ccording to the latest Nielsen research, cycling is a sporting interest of more than one million[1] New Zealanders over the age of 10, with another 420,000[2] Kiwis saying they are likely to take up cycling in the next six months. The programme kicks off with a number of regional events taking place over the coming months and concludes with Bike Wise Month, February 2015, which aims to inspire more Kiwis to give cycling a go while encouraging cyclists and motorists to share the road safely. “Bike Wise encourages more Kiwis to enjoy fun and safe cycling this summer. Whether it’s a family fun-day or as part of an exercise programme, it is important that both cyclists and motorists ensure they look out for one another and share the roads safely,” says the Transport Agency’s national cycling manager Dougal List. “The Bike Wise programme for 2015 features plenty of great events up and down the country, providing some wonderful opportunities for people to get involved. Cycling is a great way to bring families together, socialise with friends, and meet like-minded enthusiasts.”

There is a full calendar of cycling events across New Zealand, including Big Bike Tune Ups, where mechanics conduct free maintenance checks to ensure bikes are safe, road-worthy and a good fit for the cyclist. The calendar can be found at http://www.bikewise.co.nz/ events. Before hitting the road, download the official New Zealand code for cyclists for a comprehensive guide to safer cycling and also consider these key tips for sharing the road safely: Safety tips for cyclists • Be prepared: Plan a safe route and check your bike before you start – brakes, tyres, chain, lights and reflectors • Be aware: Watch for car doors opening, potholes, rubbish, grates, pedestrians and other hazards • Be confident: Ride in a straight line, at least one metre from parked cars and take the lane when you have to. Use cycle lanes when you can • Be considerate: Try not to hold up the flow of traffic – if necessary, pull over to allow vehicles to pass • Be predictable: Make eye contact with other road users and signal your intentions clearly

• Be seen: Wear high visibility or brightly coloured clothing. Use front and rear lights at night, in low light and rain • Be patient: Slow down near parked or lined up vehicles. Pass slowly and only when safe. To see the above safety tips for cyclists in a fun and engaging way, download our fact sheet here Safety tips for motorists • Be aware: Watch for cyclists, especially in low light or rain, before opening car doors and at intersections. Cyclists may be travelling faster than you expect • Be patient: Slow down near cyclists and if need be, wait behind them. Pass slowly and only when it is safe.

Ideally, leave a space of about 1.5 metres • Be considerate: Cyclists sometimes need to use the traffic lane for their safety. Please give them time and space to move in and out of the lane • When turning left: Remember that if you have passed a cyclist just before approaching a traffic signal, driveway, bus stop or junction, it is very likely they will end up on your left-hand side or just in front of you – assume the cyclist is in one of your blind spots. To see the above safety tips for motorists in a fun and engaging way, please feel free to download our fact sheet here Bike Wise Events Big Bike Tune Ups,

November 2014 - February 2015 To ensure bikes are safe, road-worthy and are a good fit for the cyclist, a series of Big Bike Tune Ups will be held throughout the country over spring and summer. People are encouraged to bring their bikes along to a local Big Bike Tune Up where mechanics will conduct a free maintenance check. Bike Wise Month, February 2015 A number of fun cycling events will take place throughout the country during Bike Wise Month to expose Kiwis to the many benefits of cycling. Events include recreational rides, bike festivals and family fun rides. Go By Bike Day, 11 February 2015

Bike Wise Month’s key event, Go By Bike Day, encourages Kiwis to leave the car at home and cycle to work or school. In a number of regions, they can even enjoy a free breakfast on the way. See http://www.bikewise. co.nz/events for a full list of events. For more information on the Bike Wise programme, activities happening in your area, cycle routes, bike info and more, visit the Bike Wise website www.bikewise.co.nz. You can also share your cycling stories and get frequent updates on the Bike Wise Facebook page (www. facebook.com/bikewise) and on Twitter www.twitter.com/ bikewisenz. [1] Nielsen CMI Q3 13 – Q2 14

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WAIKATO BUSINESS NEWS

December 2014/January 2015

Why bother dotting the I’s and crossing the T’s? As a commercial lawyer, I often get challenged by clients as to why agreements need to be documented in a particular way, or even at all.

S

ometimes it comes as a surprise to those clients to hear about the risk that they are exposed to if an agreement is documented poorly or not at all. This risk, while dependent on the situation, usually boils down to a few key factors, including uncertainty of the agreement terms, implied terms that were not anticipated, words not meaning what the drafter intended them to mean and an understanding of the overall liability that a party faces. The obvious benefit of recording agreements in writing is that the detail isn’t lost to faded memories and inconsistent recollection. Oral agreements do have binding effect, but it usually comes down to evidence to determine the terms of that agreement. Evidence credibility can be called into question, and it generally turns into a ‘he said, she said’ scenario. Memories fade with time, especially in relation to the more intricate detail. The exact nature of the contract terms can also be hard to pin down. Given that a claim in relation to a contract can be made up to six years after the event, the oral agreement unfortunately doesn’t stand the test of time. Recording agreement terms in writing is the obvious solution to the issues in relation to oral agreements. But this brings a separate set of difficulties into play. Ensuring that the agreement terms are clear, concise and actually mean what they are intended

to mean, are key requirements. The Courts have the final say on agreement interpretation. They have developed a set of interpretation rules over time, to assist in determining what agreements mean. These rules prescribe specific meaning and legal effect to particular words and phrases. Parliament enacted legislation and regulation can affect writ-

ten agreements. They can imply mandatory terms into specific agreement types and allow you to exclude some in particular circumstances. Outright prohibitions can apply, as well as specific requirements for particular activities.The ‘what ifs’ also need to be considered, so a party can understand what liability they face. What if there is an issue with the good or service that is being sold or purchased? Does the seller guarantee that things will work out, and if not, how will they put them right? Are they sold as is, and it is up to the purchaser to do their research to ensure what they are getting is suitable and of suffi-

NWM Law Talk >

Chris Steenstra is an Associate in the Commercial Corporate team at Norris Ward McKinnon. Email: chris.steenstra@nwm.co.nz / www,nwm.co.nz cient quality? In the worst case scenario, if there is a malfunction and the building burns down, who is responsible, and for how much? Covering these ‘what ifs’ in the agreement means that there is less likelihood of any surprises in future. It will give the parties cer-

tainty as to the benefits and risk attaching to the agreement, and allow each party to calculate the price they are willing to accept. You may be willing to accept more risk, if the price reflects that. If the ‘what ifs’ are not covered off, you risk unforeseen liability and the risk of over paying. There are a lot of factors to

Peak Potential Tips >

Jasmine Sampson is a Peak Potential Coach based in Hamilton. Contact her via her website www.JasmineSampson.com

Stop, breathe and relax... In a nutshell, to keep you relaxed and alert, practise breathing in for six seconds and out for six seconds in a smooth flow. It will keep your body and nervous system functioning well. Here’s some seasonal doggerel to help you remember: ‘Tis the week before Christmas, and all through the town Business is humming, there’s lots goin’ down. With presents and parties, and holidays too Not a moment to stop, and to take time for you.

consider when you record your written agreement. Generally, seeking specialist advice from a commercial lawyer can assist you to ensure that the above requirements are met, and there are no surprises. Often the price associated with such advice is a fraction of the amount of risk that can be avoided by doing so.

Holiday visitors on the increase

by jasmine sampson

I’ve been learning a lot recently about the importance of correct breathing for our general health and wellbeing.

by chris steenstra

It’s okay for a week or two, ladies and gents, But not for a lifetime, I speak lots of sense. So remember this Christmas and January break To stop, look and listen, and breathing space take. Let yourself breathe, and be here, right now. When you live in this moment, life’s really a wow! At the parties and beaches and barbecues too, Stop, breathe and relax, and take time for You. Wishing you a peaceful and refreshing summer break with your loved ones. I’ll see you in the New Year. Jasmine Sampson

The number of overseas visitors arriving on holiday (98,100) to New Zealand increased 14 percent in October 2014 compared with October 2013, according to Statistics New Zealand. The number of visitor arrivals to New Zealand in total for October 2014 (210,600) increased eight percent compared with October 2013. “More visitors arrived from China, Australia, and the United States in October 2014,” population statistics manager Vina Cullum said. “These countries were also the main source of an increase in visitors arriving on holiday.” In the October 2014 year, visitor arrivals numbered 2.82 million, up five percent from the October 2013 year. The biggest increases were from Australia, the United States, China, and Germany. New Zealand resident travellers departed on 207,000 overseas trips in October 2014, up seven percent from October 2013. This is the highest-ever number of New Zealand traveller departures for an October month. These travellers took more trips to Australia, the United States, and Fiji. In the October 2014 year, New Zealand travellers departed on 2.26 million overseas trips, up three percent from the previous year.

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WAIKATO BUSINESS NEWS

Christmas past, present and future Christmas is rushing upon us once again. Once the presents and festivities and family matters and holiday plans are ticked off, it becomes a time of reflection. It’s a great time to take stock of what we have achieved, what we have given back and where we are going for the next 12 months or so. What have we achieved? It’s been a great year for us, with our best ever financial results. And more importantly, it’s been a great year for our clients, with whom we have worked to enhance their end user support, decrease their support issues and in some cases, decrease their costs. With some we have developed and implemented IT Strategic Plans, providing a link to business goals and IT deliverables. With some we have improved business processes and allowed for enhanced systems to be introduced. With some we have successfully managed large IT projects. Plus we have had the opportunity to welcome eleven new customers to the CodeBlue fold. It’s been a pleasure to work with well-known Waikato businesses – welcome aboard guys! And we were finalists in the Waikato Business Awards. Not forgetting our recent appointment as Apple resellers. Our colleagues in regional

>

Tech Talk by jason trower

Managing Director CodeBlue Phone: 07 838 9390 | Email: jason.trower@codeblue.co.nz

branches around New Zealand have had similar successes, with the recent opening of our Manawatu branch. The Wellington branch has doubled in size, growing from strength to strength.

What have we given back? I think it is important for businesses to contribute back to the community in their respective ways. And this is very important to us at CodeBlue. This year in the Waikato we have supported Northern Districts Cricket – and we are extremely proud of Anton

Devcich, our sponsored player. Hasn’t he done well both locally and internationally? And we are delighted with our sponsorship of the NDC Junior Knights. We recently gave away a pink Knights top signed by Anton Devcich to lucky winner, 9 year old Chloe Warrick.

As a major sponsor of Innes 48, CodeBlue was pleased to support business start-ups. Nationally our support extended out to Ronald McDonald house, providing a mid-winter Christmas party for kids and parents, and launching new printers, laptops and wifi in Ronald McDonald House. A small contribution to Waipa

December 2014/January 2015

Wishing you a Merry Christmas and Happy Holidays from the team at CodeBlue!

Walkways has meant improved signage is available on the walkways. In Auckland, we raised several thousand dollars on the Conquer Cancer bike ride. Where are we going? For CodeBlue it is how we add value to your business that is important to us. Yes we start by stabilising your IT platform and providing proactive IT

support in the form of a Service Level Agreement (SLA). But it is more than that – it is about helping you to link business and IT goals through a common plan – and helping you to deliver against that plan. It is about helping you improve business processes and your engagement with your preferred partners. And most of all it is about you – our customers.

Best wishes for a happy new year filled with health, happiness, and spectacular success. Merry Christmas and Happy New Year from the CodeBlue team

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WAIKATO BUSINESS NEWS

December 2014/January 2015

Discretionary bonuses…or not From Erin Burke Erin is a lawyer specialising in Employment Law and Health and Safety. She can be contacted at: erin@practicalegal.co.nz mobile: 027-459-3375

W

hile holidays are much anticipated by the average employee, they can cause quite a headache for payroll—particularly when calculating annual leave. One of the most confusing issues that arises is whether bonuses should be included in gross earnings when calculating holiday pay based on average weekly earnings over the past 12 months— and that largely depends on whether or not the bonus is discretionary. Under the Holidays Act 2003 (Act), discretionary payments are excluded from gross earnings for the purposes of calculating holiday pay. The Act does contain a definition of ‘discretionary payments’, but employers

may find that the definition is slightly different from what they had understood the term to mean. The important factor to consider when categorising a bonus as ‘discretionary’ is whether payment of a bonus forms part of the terms and conditions of employment or whether it is merely a payment that an employer makes outside of the terms of the individual employment agreement (IEA) and where no obligation exists to pay it. An example of this would be where an employer spontaneously decides to pay an employee a one-off reward for landing a big client or for coming in under budget on a project. Where an employee receives a bonus which is

For some lucky employees, Christmas not only means summer holidays but the prospect of a Christmas bonus. included as part of their remuneration package or one that is tied to a performance target, it is unlikely to be deemed a discretionary bonus even if the amount of the bonus varies from year to year and this variation in amount is said to be decided at the sole discretion of the employer. In such cases, payment

of the bonus itself is not discretionary, as the discretion merely attaches to the amount to be paid rather than whether or not it will be paid. In the recent and somewhat startling case of Howell v MSG Investments Limited [2014] NZEmpC 68, Mr Howell was to receive an incentive bonus on the conclusion of his employment,

the value of which would be calculated 30 days following termination. In this case, the bonus was not discretionary and amounted to $3.2 million. As it was calculated and paid after termination, the employer claimed it should not be included in the calculation for annual leave, usually paid in an employee’s final pay. The Court did not accept the employer’s position and held that the bonus needed to be included in the annual leave calculations and at 8 percent, this amounted to

$256,000 that the employer was ordered to pay. Unlike the 90 day time limit for raising personal grievances, claims for underpayment of annual leave under the Holidays Act can be raised going back six years and a miscalculation could prove costly. It is highly recommended that employers check their employees’ IEAs in relation to bonuses before calculating holiday pay, ascertain whether or not a bonus is a discretionary payment and seek legal advice if further clarity is needed.

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The team at GET Glass Solutions, Kevin and Lisa Shaw, Kayla, Bryon, Conner and Regan

GET Ready…GET Set… GET Glass Solutions After 16 years as Winstone Glass, directors Kevin and Lisa Shaw have opted for a rebrand. GET is the operative word and represents your Glass Expert Team. “The name is intended to better reflect the premium calibre of our company’s specialised brands,” said director Lisa. “We have solutions for all your glass needs and we have the sole right in Waikato to some of New Zealand’s leading brands, systems and glass solutions. “GET Glass Solutions is Waikato’s only installer of the Thermawood systems which is for the retro fitting of double glazed unity into wooden joinery.

“This is the only retro fit system in the country for wood that meets the NZS4211 for joinery,” said Lisa. “Our splashback division – Glasskote - uses a process for coating glass that is used in more than 30 countries globally and has been in operation for around 40 years,” said Lisa. “In Waikato we have been producing splashbacks for more than 10 years and we believe we are the largest supplier in this region.” GET Glass Solutions team prides itself on its ability to produce top-notch results from templating to production to installation. For aluminium joinery retrofitting, GET Glass Solutions uses the E-Frame system and Lisa is quick to point out that

the company offers all other glass and glazing needs from reglazes to mirrors, balustrades and showers. “We may have a new name but we still retain the same professional team and offer the same outstanding service as usual,” said Lisa. “Our new look and name is an exciting step forward and we are also working on a new website,” she said. Your Glass Expert Team (GET Glass Solutions) is on the ready at 276 Kahikatea Drive and on… Phone 07 847 3228 Freephone 0800 847 322 Check out the website at www.getglass.co.nz Email getglassnz@gmail.com

GET Glass Solutions 276 Kahikatea Drive, Hamilton Phone: 07 847 3228 Freephone 0800 847 322 Email: getglassnz@gmail.com www.getglass.co.nz


WAIKATO BUSINESS NEWS

December 2014/January 2015

11

Newly branded insurance brokers FRM challenges industry to get frank on fees Hamilton-based commercial insurance brokers Hutchison Rodway Waikato recently launched its new brand Frank Risk Management, which reflects the company’s commitment to fully disclose income to its clients. By Mike Blake

F

rank Risk Management directors Rene Swindley and Andrew Newman said business owners have the right to know what they’re paying for and Frank Risk Management is unique in that the company has always operated on a full disclosure basis without hidden commissions. “Frank is a good name for our company, because that’s what we are - upfront and frank,” said Rene. “From our point of view, eventually New Zealanders should see a shift in regulation

that will make all insurance brokers disclose their income, as is done overseas. “We’ve always been ahead of the industry in this respect,” he said. Andrew said greater disclosure is catching on with other brokers, but it is often a reactive measure and all that’s disclosed to the client are the fees charged on top of a commission that the broker receives with no disclosure of the amount of commission itself. “This is not full disclosure. Clients need to know the total remuneration so that they can measure this against the value the broker adds,” said Andrew. The directors said their

Keeping the office moving along are (L to R) Melissa Langley, Angela Baker, Kathy Walker

The main men at Frank: (L to R) Rene Swindley, Andrew Newman and Jaden Hatwell business has experienced rapid growth since they first started in 2008, which is partly due to income disclosure, but also the risk management support and disaster recovery planning that they build into their overall service. Rene said: “This means our clients are less vulnerable to the ebbs and flows of the insurance market and are taking a longer term view of their risk expenses, generally with better results. “Since the Canterbury earthquakes many businesses have had a rough ride with increas-

ing premiums and restrictive cover. Taking charge of matters pays.”

The directors said while Frank Risk Management is not claiming to provide the cheapest service, it is putting its stake in the ground as a company committed to providing greater value as a result of full income disclosure. “Often it’s a business that has had a bad claims experience and thought that it wasn’t fairly represented who sees the importance of knowing exactly what they’re paying for and the value they’re getting from their broker,” said Rene. Partner Jaden Hatwell said the company of seven is excited about the new brand. “We have invested much time into the change of identity, and we think it is important to emphasise the difference between Frank and our competitors,” he said. Frank timeline • 1989: Steve Taylor founds Hutchison Rodway Insurance Brokers • 1990s: Hutchison Rodway secures key clients in the Auckland market • 2008: Under the guid-

ENJOYING the Frank opening are (L to R) Adam Prescott, Carl Prescott, Mike Pratt and Quentin Scheurich

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ance of Steve Taylor, Andrew Newman and Rene Swindley start Hutchison Rodway Waikato - based in Hamilton • 2009: Hutchison Rodway Waikato (HRW) launches New Zealand’s first fully transparent broking firm • 2009-2014: HRW grows from a small two man operation to a team of seven • 2011: HRW goes live with Fully online rental property insurance offering Initio. • 2012: Initio and Bookabach enter into joint venture for the online insurance of Holiday Homes. • May 2014: Jaden Hatwell joins the team and is made a partner of the firm. • August 2014: HRW acquires new business premises in Clifton Road, Hamilton. • N ovember 2014: HRW rebrands to Frank, and announces to the market ‘this is how it does business’ Frank is the pioneer of disclosed fee insurance broking.


12

WAIKATO BUSINESS NEWS

December 2014/January 2015

Work Christmas party could cost you more than the tab Employment Law Focus Christmas is fast approaching which means it is work Christmas party season.

T

his year is a great time to reassess your approach to work functions with the introduction of lower breath alcohol limits implemented on December 1 this year and the new health and safety laws expected to come into effect later next year. Last month we explained how an employee’s actions outside of work could be grounds for serious misconduct or misconduct where there is a clear relationship between the conduct and the employment, for example misbehaviour at a work Christmas party. The flip side is that employers are responsible for employees’ health and safety at work functions and under the new health and safety laws employers could also be prosecuted if their employees drink drive after work functions. Employers are responsible for knowing and reducing their organisation’s health and safety risks and ensuring employees’ safety is not compromised. Driving is a clear risk; add alcohol to that equation and that risk escalates. You need to understand the business’s health and safety obligations in relation to alcohol and put steps in

place to close any gaps. You may already have an alcohol policy in place. Take this opportunity to review the policy and make sure that any stated alcohol limits are in keeping with the new law’s requirements. People also need to work together and cooperate to promote and ensure adherence to health and safety laws. This requires an active interaction with employees, making them aware of the new law and educating them about safe drinking so

everyone is protected from alcohol-related incidents. Employees should be happy to jump on board with a process that helps them avoid $200 fines and 50 demerit points or prosecution. Some things we should all be considering before we think about jumping into a car after drinking, and that you should advise your employees about are: Blood alcohol levels continue to rise for up to two hours after drinking stops. Using the number of drinks consumed as a drinkdriving limit guideline is not foolproof. There are many variables, including differing alcohol strengths between types of

>

by gillian spry

Partner, leads the Employment and Litigation Team at Norris Ward McKinnon. Email: gillian.spry@nwm.co.nz | www.nwm.co.nz beverages and pour sizes. This makes it difficult to accurately judge alcohol consumption. Each person’s individual factors such as body weight, health conditions or medications significantly affect their body’s alcohol absorption rates. Whenever people are on your work premises you are responsible for their health and safety, including during a work function or after work drinks. It’s not about stopping

people from having fun, it’s about making the right choices so costly mistakes aren’t made. The Health Promotion Agency encourages employers to think “SAFELY” about work functions. S – Use responsible alcohol service A – P rovide alternatives to alcohol F – Offer substantial food E – Prevent excess consumption and intoxication L– M ake sure lifts are arranged, either by the

employees or provided by you Y – Look after young people Implementing this type of control, and recording the action you have taken to minimise any alcohol-related risk is part of your duties as an employer under health and safety laws, while still letting people (safely) enjoy work functions. Gillian Spry is a Partner in the Employment & Litigation team gillian.spry@nwm. co.nz

New Vice-Chancellor for Waikato University A new Vice-Chancellor has been appointed at the University of Waikato – Professor Neil Quigley will lead the organisation from February next year. Professor Quigley replaces the current Vice-Chancellor, Professor Roy Crawford, who retires from the position at the end of this month having completed 10 years in the role. The university celebrated its 50th anniversary during 2014. Professor Quigley is currently Provost at the Victoria University of Wellington. He takes up the role at the

University of Waikato on February 9. University of Waikato Chancellor Rt Hon Jim Bolger says Professor Quigley has a real passion and enthusiasm for his work. “He has held many senior roles at Victoria University and comes to us with an impressive track-record of academic and strategic leadership, and ability to formulate and implement meaningful strategies to lift organisational performance.” Mr Bolger says Professor Quigley is well-placed to continue to build on the

University of Waikato’s strong foundations. “We intend our next 50 years to cement the University of Waikato as a force in the region, the tertiary sector and the nation. Professor Quigley understands all the challenges facing the higher education sector and he will be a vital part of our future.” Professor Quigley has a BA and MA with first class honours from the University of Canterbury, and a PhD from the University of Toronto. He has a substantial publication record in monographs and international academic jour-

nals, and an honorary doctorate from the University of Economics in Vietnam. He holds several board and expert advisory group memberships; in particular he is a director of the Reserve Bank of New Zealand and also a director of the New Zealand Qualifications Authority. He is looking forward to taking the reins at the University of Waikato, saying it’s an innovative institution that combines an international reputation with a strong commitment to serving the region. “I see even more potential for the university to develop

Professor Neil Quigley its distinctive combination of partnership with iwi, commitment to an outstanding student experience, and excellence in teaching and research.”


WAIKATO BUSINESS NEWS

December 2014/January 2015

13 1

Brand new FASTLANE FITNESS offering a complete health and fitness experience

New state-of-the-art gym, Fastlane Fitness has recently opened its doors with all the latest equipment, cardio gear, a 30m lunge/sprint track and separate strength area. Long-time gym operators, Shane and Susie Vincent, pride themselves on ensuring a fun, friendly and motivating atmosphere. They have staff who are passionate about what they do, and what you do. Services are tailored to meet individual goals, from the weekend warrior completing their first triathlon or social run to the person who wants to get healthier…as well as offering land-based group fitness classes, buddy training, personal training and fit camps where you will definitely achieve your goals. At onsite Café “Feed Zone” you can purchase healthy breakfasts, lunches or a prepackaged salad to take away. Snack protein (shakes, bars and powder), smoothies, mojo coffee, and lots of other yummy goodness are on offer.

There is a creche available with qualified staff to supervise your children while you work out. With stage one of the Fastlane Fitness Development now open, work has commenced on stage two. Planned for mid-2015 is the Fastlane Fitness “fast” pool designed specifically with training in mind. It will also provide learn to swim and hydrotherapy sessions. Come and visit Shane, Susie and the team at Fastlane Fitness for a complete health and fitness experience. Opening Hours Monday - Friday 5:30am-8pm Saturday 8am-3pm Sunday 9am-3pm Hours will be extended to 10pm weekdays and from 7am-7pm weekends in the New Year.

Fastlane Fitness owners Susie and Shane Vincent.

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WAIKATO BUSINESS NEWS

December 2014/January 2015

Management and HR Efficiency vs BULK BUY Effectiveness >

by jean schoultz

Coach and trainer, Everest Group Ltd Waikato HR Specialists | www.everestgroup.co.nz

2013

We all like to think we’re being effective when there’s lots to do, but are we ‘busy being busy’, or are we busy being efficient and effective? There is a world of difference between the two.

email apply the 4Ds Do it; Diarise it; Delegate it; Delete it Decide if it is something you should do straight away then do it. If you don’t plan to do it there and then, diarise it for a later time and drag and drop the email into your calendar so that you don’t keep touching the same

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email numerous times. If it is appropriate for someone else to do it, then delegate it (remembering to delegate in an effective way). If the email does not fit into the first 3Ds either file it straight away, or delete it. Keep your inbox clear. Tip 7: Know the outcome When you attend meetings

he key to being them out the way – this is a effective is knowing classic mistake and it usually ‘procrastination!’ what is important to screams DRIVEAWAY you, having clear objectives Tip 4: Know when you are and ensuring that what your best When are you at your best you do on a daily basis is working towards your through the day? Some people work at their personal goals and/or peak in the morning, some in Around $2 million in com- equipment in Hamilton, most business vision. If it isn’t adding value in the afternoon, and sometimes munity grants will be poured of the Waikato district and a line with the vision, then you we can have two or three into the community from small part of the Waipa district. are probably just being busy. peak times during the day. Since it was formed WEL WEL Energy Trust over the Do the most important next 12 months. Below are a few tips for Energy Trust has supported • 2.0you MULTI-POINT PETROL CVT AUTOMA AUTOMATIC MATI TIC C TR TRAN TRANSMISSION ANSM SMIS ISSI SSI SION ION whenENGINE you are• at your to consider FUEL-INJECTED in becoming things More than 318 applica- the return of more than $220 • POWER STEERING • POWER WINDOWS • POWER DOOR MIRRORS • KEYLESS • CRUISE ENTRYwere CONTROL best. more effective: million to WEL Networks tions for financial support • AIR CONDITIONING • CDwith PLAYER WITH AUX & IPOD STABILITY PROGRAMME (ESP) 5: Schedule time INPUT in your• ELECTRONIC Tip 1: Start your day a Tip through electricreceived by the Trust in its customers calendar for everything plan of action WITH ELECTRONIC ity billAIRBAGS discounts and has also latest grantsFRONT, round. SIDE Of those • BRAKE ASSIST BRAKEFORCE DISTRIBUTION • DUAL & CURTAIN Schedule time in• your cal- applications, TakeSPLIT the first halfSEATS hour to• 17” ALLOY 275 (86 percent) invested nearly $60 million in • 40/20/40 REAR WHEELS BLUETOOTH HANDSFREE plan what you will be doing endar for the things you want were successful or partly suc- community and energy effi• NISSAN ANTI-THEFT SYSTEM IMMOBILISER (NATS) • 3-YEAR / 100,000KM FACTORY WARRANTY through the day – be purpose- to achieve in your day, week, cessful. ciency grants. In July last year, ful rather than letting the day month, including time for WEL Energy Trust manager the Trust helped establish the interruptions and for breaks. happen to you. Raewyn Jones said applicaBlock out time for your tions for funding added up to Tip 2: Know what you want to achieve and check that it project work and planning/ nearly $7 million – more than aligns to the company pur- thinking time. three times what the Trust had Tip 6: Schedule time for available to distribute. pose and goals As you plan your day, email and apply the 4Ds National guest nights for “I think this reflects that Instead of checking your WEL Trust is very accessiensure you keep in mind the October 2014 were 7.3 business goals and vision email throughout the day and ble to community groups and percent higher than for to help you decide what to letting emails interrupt your also reflects the genuine need the same time last year, train of thought, schedule time out there for community-based spend time on. according to Statistics New in your calendar to check them. funding support,” she said. Tip 3: Prioritise Zealand. Switch off your email alerts Tackle the most imporThis is the seventh conWEL Energy Trust was DRIVEAWAY stick to your plan of check- formed in 1993 and owns WEL secutive month of rises. tant things first, regardless of and ing them two or three times a Networks Ltd on behalf of the how hard they are. “Otago, which includes Often we do the quick day at specific times. Queenstown, was the main community. WEL Networks When you deal with your owns the electricity lines and and easy things first to get contributor to the national

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were up 9.1 percent. Domestic guest nights were up 5.1 percent, and international guest nights were up 11.3 percent. Guest nights were up for all four accommodation types. For the year ended October 2014, national guest nights were up 5.5 percent from the previous October year.

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All community groups have been advised of the outcome of their applications which are also detailed on the Trust’s website, www.welenergytrust. co.nz Meanwhile, the Trust will move into Perry House on Tristram Street later this month. Ms Jones said the new location offered cheaper rental costs and increased efficiencies, leaving more funds available to invest in the community.

Oretiincrease in October,” business indicators manager Neil Kelly said. “Eleven of the 12 regional areas had increases.” For October 2014, compared with October 2013: National guest nights were up 7.3 percent. North Island guest nights were up 6.3 percent, and South Island guest nights

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WAIKATO BUSINESS NEWS

December 2014/January 2015

15

‘Just One Day’ a great catalyst for change “The feedback has been fantastic,” says Martyn Parkes, executive leader for employment at Enrich+, following the ‘Just One Day’ event at Claudelands Event Centre. “We’ve had some great comments about the balance of information, personal stories and activities that employers experienced, which definitely left them thinking very differently about the opportunities to employ disabled people.” More than 70 people attended the event on November 26, with representatives of major employers including Greenlea Premier Meats, Holdfast, Braemar Hospital, Waikato University, Hamilton City Council and Waipa District Council. “We know that employers don’t automatically look to the pool of disabled people seeking work to fill any vacancies that they might have, and that often comes from a lack of experience or understanding around disability,” says Wendy Becker, CEO of e`nrich+. “So the focus of the event was to give them those experiences and knowledge, and enable them hear some great success stories from other employers.” A couple of speakers spoke passionately about the challenges they had faced with their disability, but how a ‘can do’ attitude had enabled them to become successful business people. Selwyn Cook, who runs 14 Z stations throughout Waikato, talked passionately about how he just “sees the person, not the disability” when he’s look-

ing to employ someone. And with more than 30 people with a disability working for him Selwyn certainly ‘walks the walk and talks the talk’. Attendees were able to experience for themselves what it was like to use a wheelchair or have impaired vision or hearing, which proved challenging, but also highlighted how easy it is to adapt. Employers were told that financial support is available to make adjustments to the workplace to accommodate someone with a disability, but in most cases it wasn’t needed. Martyn Parkes was hopeful that the event would be a catalyst for a change in attitudes, but stressed that the message would need to continue to be heard. “This sort of social change only happens over time, we’ve just got to keep putting the message out there to employers, and helping them see a wider range of potential employees,” he said.

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1 - Paula Baker, enrich+ board and Stephanie Shores, Waipa District Council. 2 - Martyn Parkes, enrich+ and William Hughes, Life Unlimited. 3 - Catherine Winfrey, Blind Foundation, Julia Gowan, enrich+ and Sharon Jefferies, Blind Foundation. 4 - Barry deGeest and Grant Marx, Renaissance 5 - Suzanne O’Shaughnessy, enrich+ with Wade Limpus, Wintec. 6 - Karen Halse, Jesse and Cat O’Brien, Grant Gardiner and Kerri Hatata. 7 - Biju Thomas, Z; Ross MacKenzie, Workbridge; Kim Smith and Selwyn Cook, Z

7

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16

WAIKATO BUSINESS NEWS

b2b season's greetings

December 2014/January 2015

Seasons ' Greetings

from business to business 2014

Asset Recruitment Ltd KPMG Centre | Level 10 85 Alexandra Street | Hamilton 07 839 3685 | www.assetrec.co.nz

Carlton Party Hire 6 King St, Hamilton Phone: 07 847 4747 www.carltonpartyhire.co.nz

Hobbiton Phone: 07 888 1505 501 Bucklands Road, Hinuera, Matamata www.hobbitontours.com

Institute of Directors Phone 021 358 772 www.iod.org.nz

Fitness Journal Phone: 07 838 1333 12 Mill Street, Hamilton www.fitnessjournal.co.nz

Maurice's Pools and Spas Phone: 07 850 6106 (Hamilton) Phone: 07 827 8600 (Cambridge) www.maurices.co.nz

Roslyn Coombes

Licensee Salesperson/Auctioneer PlaceMakers TE RAPA Phone: 07 850 0190 10 Te Kowhai Road, Te Rapa www.placemakers.co.nz

Revolve Cafe The Advantidrome St Peter’s Road, Cambridge Phone: 07 282 0605 www.revolvecafe.co.nz

Mobile 021 894 121 Phone: 07 839 7060 Email: roslyn.coombes@raywhite.com www.rwhamilton.co.nz

Business News Red Cabs Hamilton Phone 07 839 3939 www.redcabs.co.nz

Waikato Business News Phone 07 838 1333 12 Mill Street, Hamilton www.wbn.co.nz

Waikato Security Services Ltd 244 Tristram St, Hamilton Phone 07 834 8106 www.waikatosecurity.co.nz


best in business

WAIKATO BUSINESS NEWS

December 2014/January 2015

17

Waikato District open for business Waikato District Council recently launched a unique web-based tool for investors aimed at supporting new business and new investment in the district.

O

pen Waikato (www. openwaikato.co.nz) is a council-led initiative to support economic growth in the district between Auckland and Hamilton. The multi-platform tool, including a YouTube channel, provides statistical data of the region’s economic profile along with key information sought by investors and business people here and internationally. Council’s business development manager Clive Morgan said Open Waikato was flexible and relevant but most of all, useful. “Those deciding where to invest need key information about where they’re going but until now, it’s been difficult to find and, in some cases, was almost inaccessible. “This tool puts it all in one place and will be hugely helpful for anyone looking to move their business here, locate here themselves or expand an existing operation.” Waikato is the fourthlargest regional economy in New Zealand. Its location in the ‘golden triangle’ between Hamilton, Auckland and Tauranga is building its growing reputation as the ‘go to place’ for investors, he said. “Waikato district is adjacent to major transport links, both road and rail, and sits strategically between two major sea ports and New

Zealand’s busiest international airport. “We’re rich in natural resources, all vital infrastructure is in place and we offer a lifestyle second to none, including very competitive land prices. For a successful business proposition, it’s hard to go past the Waikato.” In November 2010, as part of the Auckland amalgamation, Waikato district expanded north to include part of the Franklin district including the townships of Pokeno, Tuakau and Port Waikato. In 2011 the council ramped up its approach to growth by actively encouraging economic development. Recent growth includes the $200 million Yashili milk powder manufacturing plant at Pokeno, the Pokeno Village Estate residential development and the relocation of Waikato Milking Systems to the expanding Northgate Business Park in Horotiu. The Open Waikato website, printed material and supporting YouTube channel provides constantly updated statistics about skill sets, major industries, GDP, tourism, business unit numbers, land availability, per-person productivity data and more. That information is compared with the national average and includes statistics from Wellington-based analysts, Infometrics. A lifestyle section includes

ABOVE: Concretec established a plant in Pokeno in 2013. LEFT: The Open Waikato home page relocation information about infrastructure, health, housing and schools. A section on tourism has information about the district’s major attractions as well as information for potential tourism operators. Alongside hard data, Open Waikato includes video case studies from business owners and managers about why they chose the Waikato district and their experiences working with the council. Case studies include Peplers Fine foods, Hampton Downs Motorsport Park, Aeronavics, Pokeno Village Estate and pre-

cast concrete manufacturer Concretec. Concretec established a second plant in Pokeno in 2013.The site will allow them to double production to meet growing demand in the construction sector. Spokesperson Stefan Young said Waikato District Council was very supportive of the move. “They were incredibly helpful with the resource consent process for expansion, making sure all related business contractors were fully supported. “There was a team of people making sure we’re all

going forward together. “They have the big picture in mind, which is growth in the region and the people we spoke to at the council were the ones actually making the decisions,” Stefan said. The Open Waikato initiative is supported by a number of stakeholders, includ-

ing local residents. It will be officially launched at an economic development conference at Hampton Downs in late October. Clive Morgan said Open Waikato – www.openwaikato. co.nz – will continue to be developed and constantly updated.

WAIKATO DISTRICT COUNCIL RECENTLY LAUNCHED A UNIQUE WEB-BASED TOOL FOR INVESTORS AIMED AT SUPPORTING NEW BUSINESS AND NEW INVESTMENT IN THE DISTRICT.

WAIKATO DISTRICT OPEN FOR BUSINESS EXPLORE FURTHER, FOR NEWS, EVENTS AND MORE INFORMATION

openwaikato.co.nz

Open Waikato (openwaikato.co.nz) is a council-led initiative to support economic growth in the district between Auckland and Hamilton. The multi-platform tool, including a YouTube channel, provides statistical data of the region’s economic profile along with key information sought by investors and business people here and internationally. Council’s economic development manager Clive Morgan said Open Waikato was flexible and relevant but most of all, useful. “Those deciding where to invest need key information about where they’re going but until now, it’s been difficult to find and, in some cases, was almost inaccessible. This tool puts it all in one place and will be hugely helpful for anyone looking to move their business here, locate here themselves or expand an existing operation.”


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WAIKATO BUSINESS NEWS

best in business

December 2014/January 2015

SkyCity offers lots under one roof… SkyCity Hamilton prides itself on being Hamilton’s premier entertainment destination, offering a range of activities all under one roof.

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rom the World’s most popular casino games to live entertainment from great local bands, and the only Ten Pin bowling alley in Hamilton, there’s plenty to explore. For foodies there are a wide variety of dining options from relaxed cafes for casual catch ups to fine dining restaurants for special occasions. SkyCity Hamilton also boasts a dedicated function centre, perfect for special events including weddings,

conferences and functions. Located in and behind the historic Post Office building in the heart of Hamilton city, SkyCity Hamilton overlooks the mighty Waikato River. To make the most of the stunning view the building features floor-to-ceiling glass windows and external balconies for visitors to enjoy the spectacular river vistas that Hamilton has to offer. SkyCity Hamilton Casino is open 24 hours every day, with more than 330 gaming machines and 23 table games.

If you have never played before, or want to brush up on your skills, just talk to one of the friendly casino team. SkyCity Hamilton prides itself on being a responsible host. Guests can get among the action on the gaming floor, or watch the excitement and entertainment in Vue Bar which is located in the heart of the action within the Casino. SkyCity Hamilton has several amazing dining outlets available to suit a variety of occasions and tastes. For the ultimate dining experience visit Rebo Restaurant & Bar, a premier restaurant with modern and contemporary surroundings offering exquisite delectable dishes made with the freshest local produce.

For a great coffee, breakfast or delicious cafe style food in a more casual setting, pop into Rebo Cafe located on Victoria Street. It’s the perfect destination for a business meeting or catching up with friends. Also located at the front of the Casino on Victoria Street is Silk Restaurant where you can relax in the Asian inspired surroundings and enjoy Chinese cuisine. Up on level two you will find Zone Sports Bar, Hamilton’s premier sports bar custom-designed for the ultimate viewing experience. If you are looking for a great spot to catch the game and enjoy a hearty meal alongside a cool beverage with your mates, Zone Sports Bar has a selection of food fit for any sports fan. Level two also hosts the only Ten Pin bowling alley

in Hamilton, The Bowlevard. If you’re looking for something to do that’s jam-packed with fun for all ages, The Bowlevard is the place to go. Ideal for a group of friends or family wanting a fun time out, a team building event with work colleagues or a social function, plus enjoy a pre or post game energy boost at Blend Cafe in The Bowlevard which has a great range of freshly made snack options. In addition to extensive entertainment and dining options, SkyCity Hamilton has a dedicated function centre which can host up to 600 guests, the convenience of an onsite car park building with 300 parks available, and a shuttle service which conveniently runs to and from local hotels and motels. SkyCity Hamilton is an active participant in the com-

munity through a range of sponsorships and memberships and through the SkyCity Hamilton Community Trust. SkyCity Hamilton is proud to contribute to the local community of Hamilton and the wider Waikato region, supporting many worthy organisations, both large and small. To date, the SkyCity Hamilton Community Trust has granted more than $6 million to more than 1400 charitable organisations that has undertaken community assistance and development work in the greater Waikato area. If you want to dine, dance, play and be entertained there really is only one place to go - SkyCity Hamilton, Hamilton’s premier entertainment destination! The casino is R20 and closed on Christmas Day, Good Friday and from 3am 1pm on ANZAC Day.


WAIKATO BUSINESS NEWS best in business

WAIKATO BUSINESS NEWS

December 2014/January 2015

19

Clevercare takes stress off carers So many Kiwis have unpleasant times caring for elderly members of their families, who through no fault of their own are struck down with the unforgiving problem of dementia. There are other debilitating diseases that can compound the care issues for them and there seems to be no light at the end of the tunnel. And there isn’t much hope for the sufferer and even less for the carer. Now step up Maria Johnston with her revolutionary medical alarm, developed to aid with the care of elderly folk, and those with disabilities. Out of their new start-up health operation, Clevercare, business couple, Maria with husband Dylan have developed an innovative software system using smart phone and smart watch technology. Initially the idea came to Maria after watching her dear mum struggling to care for her dad who suffers from early-onset Alzheimer’s and Parkinson’s disease. “I realised we had the technology to make his life more freeing, allowing him to regain his independence and take a lot of pressure off mum,” said Maria.

The Clevercare medical alarm uses GPS tracking to give the wearer’s exact location and can also send an alert if the person enters or leaves a pre-prescribed area. To set up an area to be monitored the carer logs into the “carers’ dashboard”… they can draw on a map an area in which they wish their ‘person’ to remain… the system will send a text or email should the client wander out of that boundary. “Soon Clevercare will be releasing new features that will include movement and fall detection as well as direct calling from the wearable device,” said Maria. “Our goal is to improve the independence of any person by allowing family or caregivers to provide support and care from a distance,” she said. “They have a feeling of security knowing that they are connected to family and emergency services at all times.” For more information go to: www.clevercare.co.nz

Waikato Business News offices will be closed from: Friday, December 19, 2014 until Monday, January 05, 2015 For urgent inquiries please call Alan Neben 021 733 536

We wish you all a safe and happy festive season.

Tait Controls – leaders in industrial automation specialising in plant integration By Mike Blake Tait Controls (2011) Ltd is a leading New Zealand industrial automation company that specialises in plant integration – the bringing together of individual components into one system and ensuring that the subsystems function together as a whole. Owner Graeme Hurren who has worked in this specialist sector for about 30 years said that with Tait Controls engineering capabilities the company can provide recipe information from the office down to individual components on the factory floor. “This enables full control of product coding, labelling and more,” he said. “We can provide full product tracking from production to packing and palletising of the final product, then send that pallet information straight to the office database. “There are many advan-

tages to the customer from providing this level of automation; product traceability is improved, and there is less product loss / rework due to incorrectly coded or labelled product,” he said. Tait Controls also designs and installs safety systems, which are developed to interact seamlessly with existing plant function, allowing operators to safely and efficiently run the plant. “Our safety systems offer full diagnostics via HMI screens, enabling operators to quickly resolve problems, resulting in less plant downtime,” said Graeme. Tait Controls offers a comprehensive project management process that ensures it meets or exceeds the client’s expectations. “We can advise and assist clients on all aspects of a project, from planning to implementation, to achieve a successful outcome … on time and on budget,” said Graeme.

Tait Controls owner Graeme Hurren. “As well we offer full documentation of software and designs and provide full operator and maintenance person-

nel training as needed.” Tait Controls has been involved in New Zealand industry for more than 25

years, working with a variety of sectors such as dairy, meat, fertiliser and forestry. Projects undertaken range from small standalone systems, plant upgrades to full turnkey installations as well as assisting engineering and equipment manufacturing companies with design and automation control. Tait Controls have worked with a number of large national companies such as Fonterra and Ballance Agri-Nutrients for many years. “For Ballance we have provided controls from the manufacture of fertiliser through to the dispatch plants to accurately load the correct amount of fertiliser with the right mix of additives to meet the farmers’ needs.” said Graeme. “We also supply Ballance with unmanned dispatch silos where a customer can use an RFID card to dispense the amount of fertiliser he requires, and the silo will

automatically dispense the correct amount, then print a docket and email a transaction record to the customer.” The team at Tait Controls also works with many local manufacturers such as GEA Avapac, Hunter Filling Systems and Lightwire assisting with the development, manufacturing and installation of their machines. Graeme said Tait Controls is proud to still be working with many of the customers that the company started out with more than 25 years ago. “We have seen these industries grow and we have helped them meet their challenges and needs as technology has changes throughout that time,” he said. Tait Controls offers project management, PLC programming, SCADA/HMI design, electrical engineering, system design, safety systems, machine automation, product tracking, IT interface and industrial communications.

Phone 07 849 7736 | Email info@taitcontrols.co.nz | www.taitcontrols.co.nz


20

WAIKATO BUSINESS NEWS

December 2014/January 2015

best in business


best in business

WAIKATO BUSINESS NEWS

December 2014/January 2015

21

Claudelands crowned NZ’s Supreme Venue of the Year Waikato has the best venue in the country right in its own backyard, with Claudelands named New Zealand’s Supreme Venue of the Year.

T

he award, along with the title of Large Venue of The Year (for venues 5000 seats or larger), was presented to Claudelands at the Entertainment Venues Association of New Zealand (EVANZ) Awards in Dunedin on December 8. The award judges labelled Claudelands as a “supreme venue continuing to rise” and recognised it “as a successful multipurpose venue attracting bookings from international, national and local event promoters and organisers”. “This venue has been the catalyst for lifting the profile of the city – in the last financial year it has seen growth in the diversity and quality of bookings, and overall revenue growth of 12 per cent across all categories,” the judges stated. “Claudelands is a brilliant venue. Its diverse use is creating entertainment opportunities for Hamilton. “Major performing artists can now come to Hamilton; international netball is back in Hamilton after an eight-year absence; international and national conference revenue has increased by 79 percent in the last financial year and exhibitions have attracted 85,000

people to the city.” H3’s director of business development and marketing, Murray Jeffrey says the awards are great recognition for Claudelands and the wider region. “These awards confirm Hamilton’s position as one of New Zealand’s major business and events destinations, and Claudelands as a standout among all venues in New Zealand,” he says. “This is great recognition for the whole team at H3 who attract and deliver quality events for our clients and the community. “This level of recognition is something we have been striving for since we first opened the doors to the public three years ago. “During this time we’ve worked extremely hard to prove ourselves as a venue of international quality and relevance, across a range of areas including music, sporting and entertainment events, conferences, exhibitions and private functions. “Part of this has been ensuring we have a strong commercially savvy team on board, and that we are all working towards the same goals, including striv-

EVANZ AWARDS: H3 director of business development and marketing Murray Jeffrey and Claudelands venue manager Andy Boulton, with Matthew Davey from Ticket Direct, sponsor of the ‘Supreme Venue of the Year’ Award. ing to set the benchmark for our industry in New Zealand.” Since opening in June 2011 Claudelands Conference and Exhibition Centre has hosted a steady stream of conferences across a wide range of industries from business, finance, tourism, sport and recreation,

to agriculture, education and manufacturing and infrastructure. Ranging in size up to 6000 attendees, the conferences (including large multiday meetings) have seen more than 40,000 business delegates through the door.

High-profile arena events held at Claudelands Arena this year have included Bob Dylan, Billy Connolly, Disney On Ice and most recently, KFC Fight For Life, while the venue is gearing up to host more big names in 2015 including Kenny Rogers, Slash, Eddie

Izzard and Ricky Martin. Hamilton City Council chief executive Richard Briggs says Claudelands and the team operating it are among the city’s foremost assets: “Hamiltonians should be proud to have this great facility in our city.” claudelands.co.nz

DISNEY ON ICE: Claudelands Arena hosted 10 successful Disney on Ice shows earlier this year which saw more than 30,000 fans through the door across four days.

...and still on the rise


22

WAIKATO BUSINESS NEWS

December 2014/January 2015

law and the legal system

Meet one of our Senior Associates ...

Tonia and her family returned to New Zealand from the United Kingdom and joined Tompkins Wake in early 2012. A Waikato University graduate, Tonia is an accomplished intellectual property and trade mark specialist. Tonia has focussed on intellectual property for almost the entirety of her career, which has spanned New Zealand, Australia and the UK. Her last five years’ experience in the UK was spent working as part of a dedicated team at Field Fisher Waterhouse LLP for Apple Inc. (US) on all licensing and intellectual property related matters in the European Union. Tonia’s significant experience includes advising on complex trade mark, copyright issues, licensing and transfer of intellectual property, as well as intellectual property protection, exploitation and enforcement. Areas of Expertise • Licensing and transfer of Intellectual Property Rights • Trade Marks and Brand Strategy • Copyright Issues • Fair Trading Act and Passing Off • Intellectual Property Disputes • Website Terms and Conditions and Privacy Statements • Intellectual Property Audits

Contact Details: DDI: 07 838 6004 Mobile: 021 552 369 E-mail: tbrugh@tomwake.co.nz


law and the legal system

WAIKATO BUSINESS NEWS

December 2014/January 2015

Registering multiple domain names…do you need this? We have been asked the question many times … Do I need to register multiple domain names to protect my brand? From both a legal and technical perspective, the answer is no. Here, we explain why.

A legal viewpoint

D

omain names have become a standard tool to identify a business, its products or services. However, you do not need to register every possible variant of your domain name to ensure your business is protected. This is because New Zealand has a number of effective remedies to prevent a competitor from using an identical or similar domain name or business name. Where to start if you have a complaint New Zealand (as well as many other countries) has introduced dispute resolution systems to deal with domain names being registered or used unfairly. In New Zealand, the main remedy for domain name disputes is the Domain Name Dispute Resolution Services (www. dnc.org.nz). This is available to anyone who wishes to complain about a “.nz” domain name registration, and is affordable compared to the court system. All you need to show is that you have rights to a name which is identical or similar to the domain name in dispute and that the current registration is unfair. Disputes involving other top level domain names (or international domain names) can be resolved using the relevant dispute service, or the Arbitration and Mediation Centre of the World Intellectual Property Organisation. There are other legal remedies available if someone uses your business name. In particular, the Fair Trading Act contains general prohibitions on business conduct that is misleading or deceptive, or likely to mislead or deceive in trade. If you can prove that you have an established reputation or goodwill in a business name or trade mark, you could have a possible action against a third party using an identical or similar name. In addition, a passing off action could be taken against a competitor if their goods or services are wrongly represented as being yours. However, such actions can be complex and costly. Registering a trademark A much cheaper alternative is to register your company name or domain name as a trademark. The trademark registration process is relatively inexpensive (given that a registration lasts for 10 years and is renewed for subsequent periods of 10 years thereafter) and is a visible deterrent to potential infringers by use of the ® symbol. A trademark registration can also prevent competitors from using or registering identical or similar company

names, domain names or trademarks. Having a domain name or company does not necessarily mean either will automatically qualify for trademark registration, or that you have an automatic right to use the name as a trademark. This is because another company may already have a registered trademark for the name. Searching to be sure that a name is available to use (or register) as a trademark is recommended, and can avoid the time and costs involved in adopting a conflicted trademark (or defending infringement actions). Most countries have their own systems for trademark protection and registration. However, New Zealand has adopted the Madrid Protocol System which provides a cost effective way of obtaining international trademark protection in a number of countries. This may be of interest to you if you are selling goods internationally. Owning a trademark If you own a trademark as well as a corresponding domain name, you do not need to register every possible variant of your domain name. Instead, you have a number of legal remedies available to you under New Zealand law. In addition, the combination of domain name and trademark protection will make it easier for customers to identify your business, and make it more difficult for competitors to infringe your rights. For more information contact: Tonia Brugh, Senior Associate (Intellectual Property Specialist) Tompkins Wake P 07 838 6004, M 021 552 369, E tbrugh@ tomwake.co.nz A Technical viewpoint Back in the dim and distant past of circa 2003, it was common to register multiple variants of your domain name. This would often be done for both format and typo-related reasons (bobs-burgers. co.nz, bobsburgers.co.nz, bobsburger. co.nz) and to secure the popular country top level domains (bobsburgers.com, bobsburgers.org, bobsburgers.net). In other words, the focus was on what the potential customer might type into their browser, and to try to ensure that no matter what variant they typed in, they’d end up at your company page. Promoting your name Of course, this is problematic for many reasons. The most obvious reason is answering the question “where does one stop?” Is it practical (or even sane) to attempt to capture every possible typo? Of course not, the variants back then were almost endless, and now that “arbitrary” top level domains (TLDs) are available (.kiwi,.geek,.nz,. elephantintheroom, etc.) keeping up is impossible, or at least a serious waste of money and administrative resources. A less obvious reason is that almost nobody types a domain into a browser any more. If people have no knowledge of your company, they find you by searching for what you do, and/or where you are (Google “Burgers in Hamilton, New

23

Zealand”), and if they do know you and are looking for your website or contact details, they just search for you (Google “Bobs Burgers Hamilton”). Because of this, it seems sensible practice to simply register and promote a single domain name. This will save a lot of money, and remove the administrative overhead of managing multiple domains. If your marketing department promotes you correctly, people will have no trouble finding you. Protecting your brand As for brand protection, as stated above, given an infinite pool of domain variants coming online, protecting your brand is going to be less and less something you should attempt to do by registering variant domains, and more and more something your lawyers will take care of by demonstrating your good faith and the would-be impersonator’s bad faith. In other words, it’s a legal issue, not a technical one. There are always legitimate reasons to have multiple domains (launching in different countries and wanting to project a “local” image, brand-based domains, different divisions, etc.) but sheer fear of someone typing in the wrong domain, or someone looking to steal your brand shouldn’t really be one of them. For more information about how IT Partners can provide IT support for your business and manage your domain names, please contact David Stokes, Account Manager P. 07 974 9315 E: david.stokes@itpartners. co.nz Key points You do not need to register multiple domain names to protect your business or brand. The main remedy for domain name disputes is the Domain Name Dispute Resolution Services (www.dnc.org.nz). To protect your business or brand, a cheaper alternative is to register your company name or domain name as a trademark. Work with your marketing department to promote your business or brand effectively. You could have multiple domains if you are launching your business in different countries and wanting to project a “local” image. This article is produced by IT Partners. It is intended to provide summarised general information only. The contents do not constitute legal advice and should not be relied on as being legal advice. Please contact Tonia Brugh at Tompkins Wake (tbrugh@tomwake.co.nz) or your own Intellectual Property specialist lawyer if you have any questions regarding the above, before taking action on the advice provided in this article. (c) Copyright IT Partners and Tompkins Wake 2014.


24

WAIKATO BUSINESS NEWS

Harkness Henry specialists on top of new alcohol laws In December 2012, the law regulating the sale and supply of alcohol in New Zealand was changed.

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he new Sale and Supply of Alcohol Act 2012 represents a major shift away from earlier legislation and businesses, consumers and central and local government agencies are still experiencing growing pains adjusting to the new regime. The application and renewal process for alcohol licences has become more complicated and time-consuming. Indeed, we’re aware of several examples where licencees have been unable to file renewal applications in time thanks to stricter information requirements, causing their licences to lapse and preventing them from selling alcohol.

law and the legal system

December 2014/January 2015

Additionally, an application for a new licence can take several months to process, resulting in potentially extensive losses for applicants. Lodging the application may only be the first hurdle. Once filed, applications must be publicly notified in a newspaper to allow for any objections, and objectors now have more grounds for opposition. With the introduction of cross-examination at licence hearings, most applicants need effective legal representation to protect their interests. The new Act has also resulted in unintended consequences. For example, in New

Zealand it’s not uncommon to find specialty food stores selling premium food products and imported wines and spirits. These stores once held general off-licences. Under the new law, in order to hold an off-licence a specialty store must qualify as a “grocery store”. Proving they are a grocery store can involve providing sales figures verified by a chartered accountant, and even if a grocery store status is established, it will still be prevented from selling fine spirits, liqueurs and fortified wines. The new law is designed to impose greater controls over the sale and supply of alcohol, and introduces significant new penalties on licencees and staff for noncompliance. These new controls apply at all stages of the licensing process, from application to renewal and enforcement/ compliance and involve a greater emphasis on environmental planning and RMA issues. As a consequence, alcohol licensing has become much more complex and time-consuming and there is a need for specialist advice. Harkness Henry’s specialist alcohol licensing, employment and RMA team is wellplaced to provide expert advice on these interrelated areas of law.

IP Matters >

by ben cain

Ben Cain is an Associate at James & Wells Intellectual Property and a LEADR accredited mediator. Email: benc@jaws.co.nz | www.jaws.co.nz

The coolest cooler The humble chilly bin will never been the same again.

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n November 20 TIME published its list of ‘The 25 Best Inventions of 2014’ (http://time. com/3594971/the-25-best-inventionsof-2014/). From hover boards to supersmart spacecraft, witricity to wrappers you can eat, the inventions are nothing short of incredible. The best invention however has got to be the Coolest cooler (chilly bin) – which is particularly apt given the time of year. The Coolest cooler is nothing short of genius. If you don’t know what I am talking about, have a look at http://coolest.com (when you’ve finished reading this article of course). The Coolest cooler takes the “boring, old-fashioned” chilly bin “gathering dust in your garage and revamp[s] it for modern-day fun”. As the Coolest website says: “The Coolest is the only all-in-one outdoor entertainment solution you’ll need for tailgating [partying out of the back of your car], camping, picnics, beach parties, barbecues, and any time you’re enjoying the great outdoors”. Why is the Coolest cooler so cool? Because it’s not just a chilly bin, it also has: • a blender (!) (for those summertime smoothies and cocktails); • a removable Bluetooth speaker (for

your sounds - plus a holder for your phone or iPod etc); • a USB charger (for your music device); • an LED lid light (for night time); • a removable divider (to separate ice and food); • a bottle opener (for your stubbies); and • reusable plastic plates (which double as a chopping board for the ceramic rust-proof paring knife). All of these features are built into the chilly bin - plus you don’t have to carry it: you can simply pull the bin along on its oversize wheels using its pull-out handle. Not bad for $US399. “Nice! Where can I get one?” I hear you cry. Well, you can’t…not yet, anyway. The first delivery of the Coolest coolers is not due until 2015, and that may well be the US only. Hopefully however it won’t be too long before the Coolest cooler reaches Kiwi shores. The Coolest cooler is a wonderful example of innovation. That its Kickstarter funding campaign is the most successful ever, raising more than $US13million when the goal was only $US50,000, is testament to that. For me, however, the Coolest cooler symbolises why we at James & Wells do what we do – because IP matters. Period. On that note, all that remains for me to say is thanks for reading my diatribes this year and I wish each and every one of you a peaceful Christmas and prosperous 2015.

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December 2014/January 2015

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Will an increase in value of NZX listed companies have an impact on private company values? With the NZX All Gross Index having increased significantly over the past three years and a flurry of initial public offerings (IPOs), the New Zealand share market is performing exceptionally well.

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he average historical earnings before interest, taxes, depreciation, and amortisation (EBITDA) multiples for the trailing 12 months (i.e. the ratio of enterprise value as at 30 June 2014 to the prior 12 months reported EBITDA) have moved upwards in the past few years, as illustrated by the chart 1 below. However, is this positive market sentiment flowing into the values of small and medium enterprises (SMEs)? Firstly, we must look at earnings multiple as a valuation approach which uses the derived earnings multiple of a comparable company and applies to it to the subject company’s earnings. These comparable companies are typically sourced from similar entities that are listed on a public stock exchange or from a publically announced transaction. The theory behind using a ‘market multiple valuation’ methodology is that firms in

a similar sector will typically trade in an industry standard multiple range. However as shown below, in chart 2, sector multiples can vary significantly. So, why do the trading multiples vary so greatly? The explanations can be vast, but are typically answered by the market’s expectations of future earnings and growth prospects of each respective company. Although a listed company’s trading multiple can give guidance as to the value of a privately held business in a similar sector, various factors may need to be considered and a number of adjustments may need to be made including: A shareholder in a listed company has the advantage of liquidity, i.e. a shareholder can sell their shareholding at minimal cost and in a short time frame. Therefore a private company value may be discounted by a ‘marketability discount’. These can be upwards of 30 percent of

the total equity value of the business. On the other hand, a premium may be appropriate when valuing 100 percent of a private business, compared with a minority parcel of shares in a publicly listed company, to reflect the value of control associated with owning 100 percent. A ‘key man/person’ discount. This is often seen in smaller private business and reflects the risk to the business if a key employee (often the founder or majority shareholder) were to leave the business or something happen to them. Different relative growth prospects when compared to the comparable companies - does the private business have better growth prospects than the listed comparable companies? Maybe they have a competitive advantage with a new product that the listed entity does not have. Risk exposures. Smaller private companies typically have less diversified earnings than a listed entity and as such, their earnings are typically more volatile. Any increase in the volatility in the earnings of a business will result in a higher required rate of return, and consequently a lower multiple value. This is often referred to as a ‘small company risk discount’.

Advisory and deals >

By john dobson

John Dobson is an executive director of PwC Business Sales Email: john.r.dobson@nz.pwc.com These factors are just some matters to consider when assessing the earnings multiple to adopt. To simply take the average of a sector of trading comparable companies and use that as the earnings multiple to apply to the subject company is flawed. To gain further comfort over the selected multiple range at least one cross-check will be considered. A common cross-check is to compare the implied enterprise value with the total net tangible operating assets. This ratio can be compared to the ratio of listed comparables or other known transactions (where this information is disclosed). So now that we understand that a common methodology in valuing businesses is using the trading multiples of comparable listed entities - does any movement in listed company values impact the value of SMEs in similar sectors? The short answer is, it should. If a purchaser or valuer is

assessing enterprise value of a SME, in say the manufacturing sector, a key source of information would be local listed comparable companies in that sector. As shown before, listed entities EBITDA multiples can move materially over time. Average EBITDA multiples have increased strongly in the past three years. This can be driven by a number of factors, but typically market sentiment, investor’s assessment of future earnings and the timing of earnings announcements are key factors. For example, during the global financial crisis, investors became risk averse and there was a perception that earnings would decline in many sectors. As such, this created downward pressure on share prices and listed company’s values declined. Recent market sentiment has had a positive impact on listed entities values so. then it is reasonable to assume there

Chart 2

Chart 1:

would be a subsequent positive impact on SMEs in that sector. We have seen this in a number of recent private transactions where a purchaser was a listed entity. It is also reasonable to assume that if the acquirer is trading at say ten times EBITDA, any acquisition of a company that is purchased below this amount will likely be accretive to its earnings, i.e. increase the overall earnings per share of the acquiring entity post the acquisition. Any increase in earnings per share is likely to increase the value to shareholders and be seen as a positive impact on the share price. The likely impact of a change in value of a listed entity on a comparable SME can be summarised as twofold; If a listed entity is a comparable entity, then a valuer is likely to take guidance from the implied trading multiple as a starting point for the value of the SME; and A listed entity could be the acquirer of a SME, so their current trading multiple could provide guidance to the upper level of price to pay for such an acquisition. Although the theory is clear that an improvement in market sentiment and an increase in listed company’s trading multiples are likely to have a positive effect on the value of privately held businesses, given the limited number of SME transactions in New Zealand and lack of long run data, there is a lack of first-hand evidence to back up our assertion. That being said, anecdotal evidence suggests the upward trend in NZX listed entities is having a positive impact on the value of SMEs.

Surging optimism among sheep and beef farmers nudges up weak New Zealand farmer confidence Results at a Glance • New Zealand rural confidence has inched slightly higher, but remains at low levels. • Surging optimism among sheep and beef farmers is the main contributing factor. • Dairy producers remain the most pessimistic sector. • Investment intentions, however, remain stable. A surge in optimism among sheep and beef farmers has seen New Zealand rural confidence stage a slight rally in the past quarter. The latest Rabobank Rural Confidence Survey shows that while national rural confidence is still at low levels overall, a strong spike in optimism reported by the sheep and beef sector has seen it edge up from the two-year lows recorded last survey. Dairy producers remain overall pessimistic, impacted by the bearish outlook for dairy prices. The survey – completed in November – found the number of farmers expecting the rural economy to improve in the next 12 months had climbed

slightly to 23 percent (from 20 percent last quarter). However, the number with a negative outlook also increased marginally – from 37 percent to 38 percent. This saw net confidence move up slightly from negative 17 percent to negative 15 percent. Rabobank New Zealand CEO Ben Russell said sheep and beef farmer sentiment was markedly bullish, with three quarters of sheep and beef producers surveyed (75 percent) expecting an improvement in the performance of their own farm businesses in the coming 12 months. This had spiked from 48 percent with that expectation last quarter. Only two percent of producers in the sheep and beef sector were anticipating the performance of their own farm business to worsen in the next 12 months, down from seven percent in the previous survey. “This dramatic increase in optimism is driven by record prices being seen by New Zealand’s beef and sheep producers, underpinned by demand from the US, and also

higher lamb prices compared with the previous season,” he said. Mr Russell said New Zealand sheep and beef farmers were benefiting from a firm price outlook with earlyseason farm gate prices up around five percent for lamb and 30 to 40 percent for beef compared to the same period last year. The growing world demand for animal proteins was also cause for optimism. “Farmers in the survey also reported being buoyed by the general expectations for increased demand for red meat – this factor was cited as reason for optimism by 50 percent of sheep and beef farmers who had a positive outlook,” Mr Russell said. New Zealand’s dairy producers, on the other hand, reported the lowest levels of confidence of all the agricultural sectors this survey. More than half of dairy farmers (52 percent) expected the performance of their own farm enterprise to worsen in the next 12 months, up on the 47 percent with that view in the previous quarter.

Only 11 percent believed their business performance would improve, compared with 20 per cent last survey. A total of 35 percent expected similar performance to the previous year, compared with 32 perent previously. “The reasons given for the negative outlook among dairy farmers were overwhelmingly linked to the milk price and dairy outlook, clearly illustrating the impact the 49 percent slide in GlobalDairyTrade auction prices which has occurred since November 2013 has had

on New Zealand’s agricultural sector,” Mr Russell said. Farmers’ investment intentions overall though remained largely unchanged, with the majority intending their investment in stock, plant and land to remain the same over the next 12 months. However, Mr Russell said, the differing optimism levels among the sectors were also represented in investment intentions, with sheep and beef farmers having higher investment expectations (41 percent expecting to invest more), while the percentage

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of dairy farmers expecting to increase investment was much lower (just 18 percent). This ‘reversal in fortune’ between dairy and sheep/ beef farmers was reflected in farmers’ assessment of their own viability levels. This figure was now similar between the two sectors and consistent with levels seen in 2012. Conducted since 2003, the Rabobank Rural Confidence Survey is administered by independent research agency TNS, interviewing a panel of approximately 450 farmers each quarter.


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WAIKATO BUSINESS NEWS

December 2014/January 2015

Prescribed meds are a potential workplace hazard New Zealand’s leading workplace drug testing agency is calling for GPs to delve a bit deeper when prescribing drugs to patients to help reduce accidents in the workplace. The Drug Detection Agency (TDDA) CEO Kirk Hardy says: “Doctors should consider asking patients a few more questions when prescribing medication. “Many medications affect concentration and the ability to perform some tasks - with some even carrying a ‘do not operate heavy machinery’ caution. “In this instance patients may then need to talk to their employer about a change of duty while they’re on medication to help prevent accidents.” Mixing prescribed medication with ‘recreational’ drugs can also be a deadly mix in a workplace situation. Again doctors should point out the risks of combining the two to patients, not only as potential risk to their health but also doing their job

safely,” he says. “Employees on medication prescribed or ‘recreational’ - are not only a potential risk to themselves but also other employees and visitors to their work.” Kirk is hoping that this issue will be addressed within the new Workplace Health and Safety Reform Bill due to be enacted early next year. Andrew Schirnack, partner in LangtonHudsonButcher, specialist Auckland employment law firm comments: “Currently there is a positive obligation on all employees to be open, responsive and communicative in their dealings with their employer. “That duty may extend to requiring them to disclose that they are on prescription or even some over-the-counter, medication, especially if they know it may impair their ability to work. “When you factor in the obligation under the new legislation for employees to be absolutely certain they make sure their acts or omissions don’t harm others,

and the potential for them to be prosecuted for failing to do so, you see that the law has (or will have) some real teeth in this area. This is a watch this space issue for us.” Kirk says that determining the potential workplace risk associated with medications labeled ‘do not operate heavy machinery’ is likely to become a tripartite dialogue between GP, employee and employer once the new legislation takes effect. TDDA welcomes all moves towards helping create drug free environments, in both workplaces and the community, and Kirk is hoping that the new Workplace Health and Safety reform bill will contain some strong new measures to help achieve this. TDDA has ISO15189:2012 accreditation for workplace drug testing (see NATA and IANZ websites for further detail). TDDA is considered to be a leader in its field with more than 30 offices throughout Australasia.

Four Waikato post-grads earn Claude McCarthy Fellowships Four Claude McCarthy Fellowships have been awarded to University of Waikato students. The Waikato fellowships are all in Category A, which enables graduates who are registered and enrolled for a doctoral degree at a New Zealand university to travel overseas for short periods to present research work at conferences, and/or conduct research leading towards the New Zealand doctoral degree for which they are enrolled. The fellowships have been awarded to the following University of Waikato PhD candidates: Emily Douglas, Faculty of Science and Engineering, Biological Sciences – Resilience and response of estuaries to nutrient enrichment - $4000.

Simon Gray, Faculty of Arts and Social Sciences, Political Science – A comparative analysis of the contemporary diversity of political Islam with respect to cases in the Middle East and Southeast Asia - $4500. Surrey Jackson, Faculty of Arts and Social Sciences, Psychology – An investigation into establishing (motivating) operations - $4000. Kohji Muraoka, Faculty of Science and Engineering, Biological Sciences – Lake mixing and phytoplankton diversity – analysis from regional to global scales - $3500. The Claude McCarthy Fellowships are administered by Te Pakai Tara – Universities New Zealand.

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Keeping kids safe this holiday season Last month, 380 cardboard cut-out ‘Buddies’ were adopted by Hamilton business leaders and members of the public for the fourth annual Buddy Day - a fun event designed to create awareness about child abuse and spark conversations about the wellbeing of children. Buddy ‘Carers’ were tasked with the challenge of taking their adopted Buddy everywhere they went – business meetings, running errands, out to lunch and more. Despite the initial inquisitive and puzzled looks from their peers and colleagues, the Buddies became a powerful vehicle to generate thousands of conversations around the idea that ‘it is up to all of us to keep kids safe’. Buddy Day’s messages offer simple and practical solutions to promote the wellbeing of children and prevent child abuse. The most effective way we can do this is to consider our everyday environments – at home, on the sports field on Saturday mornings, and even in the workplace - and ensure they are safe and nurturing for children. Christmas and New Year can be very social times, and children are often present. With the holiday season upon us, we find ourselves in different ‘environments’ and doing different activities that we don’t normally do during the year. Now is the best time to think about the ways we can ensure our holiday environments are safe for children. Eight practical tips to ensure kids have a positive and safe holiday season; Make sure you have at least one designated non-drinking person who will supervise your children at every social gathering If your child is having a sleepover at a

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friend’s home ask yourself how well you know this family. Have you actually met them? Make sure your child knows that if they feel worried or unsafe they can ring you and you will come and get them. Before children go to any activities such as the movies or swimming, discuss personal safety skills with them. Make a firm plan and make sure they are clear about who will pick them up, where and when. What is their safety plan if they are worried about something? If you are camping in any public camping ground you need to make sure you know where your children are at all times, particularly regarding toileting, showering, sleeping and social activities. Set up some rules so you know where your children are. How regularly are they required to “check in” with you? Take time to fully understand any electronic game your child might receive at Christmas as some games may look innocent and harmless but are actually violent and inappropriate for children. When hiring DVDs check the age restriction. If older children are babysitting (remember the legal age is 14 years) what are the rules about any DVDs they may watch while undertaking their babysitting duties? Monitor daily what your children have accessed on the Internet. While out and about, have a plan for what to do if you and your children are separated. The holiday season is a magical time to create memories with our children, grandchildren and whanau. Child Matters wishes everyone a happy and safe holiday.

Waikato University students awarded Prime Minister’s Scholarships for Asia

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Seven University of Waikato students and two groups have been selected to study at top education institutions in Asia in the latest round of Prime Minister’s Scholarships for Asia (PMSA). Waikato Management School students Mark Kooter will spend four months and Leo Rempe, three months on internships with D’nonce Technology in Malaysia. Mathew Remmerswaal is off to China’s Renmin University on a four-month exchange, and Jessica Clark will go to Renmin University in China on a four-month Chinese Business Studies exchange. Arts students Isaac

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A total of 160 New Zealand students were awarded the scholarships.” Niven will go to Shanghai International Studies University for a nine-month Chinese language exchange and Michael Christodolides is heading to Japan’s Kansai University on a four-month Japanese language and culture studies exchange. Science student Jordan Wilson is off on a four-month Japanese language and culture studies exchange to Kansai Gaidai in Japan. As well as the seven individual scholarships, two group applications have also been granted. A group of 10 from the Faculty of Law will spend six weeks studying Chinese law and language at Shanghai International Studies University in China, and a group of seven from the same faculty will spend six weeks in Indonesia studying Indonesian culture, law and business at Universitas Airlangga, Surabaya. A total of 160 New Zealand students were awarded the scholarships. The scholarships cover overseas study, research or internships ranging from six weeks to two years at undergraduate or postgraduate levels at top institutions in China, Japan, Korea, India

and ASEAN countries such as Thailand, Cambodia, Myanmar, Laos, Philippines, Malaysia, Vietnam, Singapore and Indonesia. Funding of $9 million over five years was provided in Budget 2013 for the Prime Minister’s Scholarships for Asia as part of the Government’s Internationally Focused Growth Package. In the inaugural PMSA announced in December 2013, three Waikato University students were awarded scholarships. Applications are now open for the next round of scholarships which close on March 30, 2015. Kate Lunn is studying a Bachelor of Laws/ Bachelor of Communication Studies conjoint degree at the University of Waikato and is on the Hamilton City Youth Council Advisory Panel. “The PMSA provides a great opportunity to enhance my legal knowledge while learning about a culture so different from our own. “I’m really excited to study at the Universitas Airlangaa, where we’ll be taking a paper on Indonesian law and also a humanities paper (which covers Indonesian history, language, music, and dance). “I haven’t been to Asia before, so it’ll be great to be able to learn about the culture by spending six weeks in Indonesia and also in a formal educational environment. “These papers can both be credited to my Waikato Law degree, so the PMSA fits in really well with my study plans.”said Katie.


WAIKATO BUSINESS NEWS

December 2014/January 2015

27

Christmas with friends at Forsyth Barr C

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hristmas came early for clients and friends of Forsyth Barr in Hamilton. They answered the call and enjoyed a celebratory drink to farewell 2014. As well Mavis & Co was employed to handle catering affairs for the evening and as usual the food was of the highest quality. Our Business News camera popped in to catch as many of the happy group as possible.

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1 - Roger Fitzgerald and Dick Breukink 2 - Phil Harris and Graham Baker 3 - Courtnay Murray and Melissa Gibson 4 - Andrew Bateman and Grant Hodder 5 - Graham Baker and Richard Rowley 6 - Paulette Williams, Stuart Daniel and Shona Devoy 7 - Alison Nation and Dick Breukink 8 - Andrew Bateman, Casey Baars and Mark Bunting 9 - Trevor Blackham, Leanne Bedwell and Andrea Booker 10 - Bruce Sheridan, Richard Jeram and Treasure McIngstry

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December 2014/January 2015

Closing the gap – helping Kiwis reach retirement savings goals KiwiSaver members are watching their balances grow but almost half of them have never checked to see whether their savings are on track to meet their retirement goals, according to a recent study released by ANZ.

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NZ released the study findings as it launched a new online calculator which helps New Zealanders work out whether they are on track to meet their retirement savings goals. The new calculator takes some personal information and works out the projected amount someone would have when they retire, the amount they will need and whether they are headed for a gap in their savings. The online tool then proposes and calculates the effect of steps people can take to close that gap, such as making a lump sum contribution, upping their regular contributions or moving their money to a different type of KiwiSaver fund. “More than two million New Zealanders are investors through their membership of KiwiSaver schemes,” said ANZ Wealth managing director John Body. The ANZ survey of KiwiSaver members last month found that 63 percent of members had checked their KiwiSaver balance in

the past month, with a further 26 percent checking their balance in the last year. However, 46 percent of members had never checked to see whether their KiwiSaver was on track to meet their retirement goals, with a further three percent

More than two million New Zealanders are investors through their membership of KiwiSaver schemes.” checking five years ago. Despite this, 71 percent of members believed they should check every year to ensure their KiwiSaver

investment was on track. “Research tells us that people who know their KiwiSaver balance are more confident of reaching their retirement savings goals than those people who do not know how much they have saved. (ANZ Retirement Savings Barometer) “It’s great to see more KiwiSaver members are checking their balances regularly. In recent times, we have put a lot of energy into making it easier for people to track their KiwiSaver which they can now do through their ANZ internet banking or our go Money app,” said Mr Body.

“We are now focused on getting people to think long term about their KiwiSaver investment and ensure it is on track. “The online calculator is a great tool to help members identify whether they have a potential gap in their savings and what they can do about it.” Mr Body said that people should check they are on track once a year and whenever there was a change in their financial circumstances – for example, starting a new job or buying a house: “It’s all part of taking control of your life and your investments.”

Survey points to red meat revival The red meat sector shows signs of putting decades of low profits and lack of reinvestment behind it and regaining a starring role in the New Zealand economy, according to ANZ’s Privately Owned Business Barometer Survey. Over the past two decades red meat farmers have not enjoyed the same stellar gains as dairy farmers due to decreasing real prices, increasing costs, lack of reinvestment and an industry structure that did not encourage collaboration or economies of scale. The ANZ survey of 779 farmers, including 374 red meat farmers and discussion

groups found that most participants were planning investment in their farms to increase productivity and take advantage of rising global demand for protein. “The survey found the sector was confident that conditions were right to regain some of the lost momentum and play a bigger role in the New Zealand economy,” said Graham Turley, managing director Commercial & Agri for ANZ Bank NZ. “Farmers we spoke to had active strategies in place to take advantage of rising global demand for protein, and advances in agronomy and genetics to increase production.

“While structural issues within the industry remain unresolved, many farmers have an expectation that solutions are emerging that will lead to better integrated supply chains.” Key findings of the ANZ Red Meat Sector Key Insights Report • 65% of red meat farmers plan to increase production in next 3–5 years. Of these: • 84% plan to invest in pasture • 69% plan to invest in animal genetics • 53% see benefit in getting expert help in improving farm productivity • 63% say succession is about passing the farm to family or whanau • 34% say the purchasers ability to finance is the key barrier to succession

Holiday visitors increase The number of overseas visitors arriving on holiday (98,100) to New Zealand increased 14 percent in October 2014 compared with October 2013, according to Statistics New Zealand. The number of visitor arrivals to New Zealand in total for October 2014 (210,600) increased eight percent compared with October 2013. “More visitors arrived from China, Australia, and the United States in October 2014,” population statistics manager Vina Cullum said. “These countries were also the main source of an increase in visitors arriving on holiday.” In the October 2014 year, visitor arrivals numbered 2.82 million, up five percent from the October 2013 year. The biggest increases were from Australia, the United States, China, and Germany. New Zealand resident travellers departed on 207,000 overseas trips in October 2014, up seven percent from October 2013. This is the highest-ever number of New Zealand traveller departures for an October month. These travellers took more trips to Australia, the United States, and Fiji. In the October 2014 year, New Zealand travellers departed on 2.26 million overseas trips, up three percent from the previous year.

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The 2014 Exporters Survey shows exporters planning for growth and Catherine Beard, executive director for ExportNZ says the business outlook is positive for exporters. “In the next 12 months the majority (76 percent) of respondents said they expected business profitability to improve, 19 percent stay the same and 4 percent to deteriorate. Most (53 percent) expected their business to employ more people with 37 percent employing the same and only a small number reducing staff (9.7 percent). “While the majority (73 percent) are able to access enough skilled staff to grow their business, quite a few (27 percent)

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said this is a constraint. “For exporters of both goods and services, the majority (58 percent) said the goods exports had grown faster and 42 percent said their services exports had grown faster.” In the next twelve months, the majority expected their orders across all markets to increase; either slowly (51 percent) or substantially (31 percent). The top export destinations for the respondents were Australia, Europe and North America – followed by ASEAN. The ASEAN market was most mentioned as the next new market exporters were intending to export to. “Top obstacles restraining growth were exchange rate lev-

els and price competitiveness of products, followed closely by funding for developing overseas markets and overseas regulatory requirements. “That said, exporters are managing the high NZ dollar with a combination of strategies – the leaders being improving productivity, investing in new product development and hedging. “Also, we can see that these exporters are increasingly moving away from price as their competitive advantage, saying quality of product/service, innovation and customer service are the top three success factors. “In terms of Government assistance, more export market development assistance was

the most popular, followed by R&D assistance. It also looks like exporters would like to go to more trade shows with other New Zealand companies with the assistance of NZTE. “Those exporters that are facing trade barriers cite a number of difficulties – China was mentioned quite often and continues to be a challenging market to do business in. “There was rich feedback from exporters as to the tariff and non-tariff barriers they face in many different markets. We hope this detailed feedback is useful for our government officials who give exporters assistance in this area, and ExportNZ is keen to work with officials to help tackle barriers.”

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WAIKATO BUSINESS NEWS

WBN

December 2014/January 2015

IoD Whitehead lunch

First on the scene PROUDLY SPONSORED BY MONTANA CATERING

1 1 Dylan Newbold, Kevin Adamson, Anna Bounds, John Whitehead and Margaret Devlin 2 Erica Amon and Tureiti Moxon 3 Callum Malcolm and Kiri Moxon 4 Diane Hallifax, Pete Smyth and Senga Allen 5 Graham Dwyer and Stuart Anderson

Montana Catering Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz

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Advance Physiotherapy hosts Chamber BA5 1 Richard Peterson, Nest Home Loans; Kris Anderson, membership manager, Waikato Chamber 2 Sharon and John Appel, Advance Physiotherapy; Lisa and Scott Laurence, ABC Business Sales

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3 William Hughes, Life Unlimited; Graeme Smylie, Insurance Review Services 4 Rene Newman, Vidcom; Andy Collins, Red Cabs; Wendy Gallagher, The Interface Financial Group; Janet Gunn, Career Moves

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5 A trio from ANZ Victoria St, Nicola Meecham, Steve Drummond and Aaron Tse

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6 Ross Hargood, Hawkins Construction; Chamber CEO William Durning and Leonard Gardner, Foster Construction Group

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WAIKATO BUSINESS NEWS

December 2014/January 2015

Stainless Design sponsors art sale A

crowd of more than 100 attended the unveiling of the recent Stainless Designsponsored Changing Lives Art Exhibition at the Salvation Army centre in London Street. All the art on display was for sale with a percentage of the proceeds going to the Salvation Army.

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1 - Chamber CEO William Durning; Donna Evans, RedCross , Kay Worth, Salvation Army Public Relations and Chris Evans, Hamilton Aero Maintenance. 2 -H amilton Mayor Julie Hardaker and Stainless Design CEO John Cook 3 - A Salvation Army duo, Lindsay Chisholm, Hamilton and Major John Fitness, Tauranga 4 - HCC councillor Rob Pascoe and Chamber Chair, Grant Robson 5 - J ohn Davidson, St Matthew’s Lutheran Church and Salvation Army Major Ross Gower 6-H amilton West MP Tim MacIndoe chats with chamber board member Andrew BuchananSmart

2 7 - Libby Gairdner and Jean Schoultz, Everest Group and Lynnette Flowers, Trust Waikato 8 - Bryce Herbert, Smartrak and Steve McNae, Stainless Design 9 - City councillor Gordon Chesterman and John Davidson, St Matthew’s Lutheran Church 10 - Charlotte Isaac, Wel Trust, Grant Robson, chamber chair and Edgar Wilson, Wintec

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Poor understanding of stroke causes concern for Waikato Latest figures show people living in Waikato lack awareness and understanding of stroke signs, which has a significant impact on a stroke survivor’s chance of recovery.

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ark Vivian, CEO of the Stroke Foundation of New Zealand, said recent research into stroke awareness has shown alarming results. “Last month the Stroke Foundation conducted a survey of 352 Waikato residents over 45 years of age to gauge their understanding of the symptoms of stroke. Only one in five could correctly identify three core signs of a stroke,” said Mark. “These figures are incredibly concerning because if we can’t recognise a stroke from the onset, that causes a delay in medical intervention and treatment, which can have tragic consequences, including further brain damage or death,” he explained. Current statistics from the Ministry of Health show about 9000 New Zealanders have a stroke every year. Tragically 2500 of those people die, making stroke the third largest killer in New Zealand after heart disease and cancer. “In Waikato, we are seeing 600 stroke presentations each year to the emergency departments. Of the survivors, half will have long-term disabilities or need significant daily support, and 15 percent will need full-time institutionalised care,” said Mark.

“The key to reducing the risk of long-term health issues or death is recognising the signs of stroke and getting the person to the hospital as quickly as possible.” Up to half of all stroke cases can be treated with clotbusting drugs (thrombolysis or tPA) if the patient arrives at the hospital emergency department within three hours of the stroke’s onset. “The reality is that stroke is a common health issue in New Zealand and one in eight people will have a stroke at some point in their life. The number of strokes will only increase as the population continues to age and grow,” he said. “Our job is to educate communities, make sure they can spot the signs and know how to act should an event ever happen in their presence. Fortunately, we have had additional funding from the Ministry of Health this year to promote our ‘F.A.S.T’ campaign and create stronger awareness of stroke signs in Waikato.” ‘F.A.S.T’ stands for FaceArm-Speech-Time. • Face – is it drooping on one side? • Arm – is one arm weak? • Speech – is it jumbled or slurred or lost? • Time – time is critical, so call 111. The mnemonic aims to help

people remember three of the most common symptoms of stroke. “The campaign is not new to New Zealand, but it is great to have the backing from the government to do a larger scale awareness campaign in Waikato and educate the community on what to do. “Other countries around the world including Australia, USA and the UK have seen value in a similar campaign, so we hope that this campaign with have a positive impact in Waikato and improve understanding around the signs of stroke,” he said. As part of the broader campaign, the Stroke Foundation has partnered with other organisations including the Red Cross, St John, Work and Income NZ and Housing New Zealand to spread ‘F.A.S.T’ resources to the community and reach more people. There are an estimated 60,000 stroke survivors living in New Zealand, and at least half have some disability and need significant daily support. Lifetime costs per stroke patient in New Zealand were estimated in 2009 at $73,600 per person, with a total cost to the country of more than $450 million annually. STROKE FACTS AND FIGURES FOR NEW ZEALAND Each year around 9000 people have a stroke – that’s about 24 New Zealanders every day There are about 600 stroke presentations each year to emergency departments in

Remember – F.A.S.T. Face, Arm, Speech, Time

Waikato 2500 people die from stroke each year, which makes it the third largest killer in New Zealand after heart disease and cancer One in eight people will have a stroke at some point in their life One in four strokes occur in people less than 65 years of age The average age at which people have a stroke is about 75 years old. For Pacific people it is 65 and for Maori it is 60 WHAT IS A STROKE? A stroke is a sudden interruption of blood flow to the brain, causing brain cell damage. Basically, it is a brain attack Disabilities from stroke make it one of the highest consumers of hospital beds, services and community support in this country Up to half of all stroke cases could be treated with clot-busting drugs (thrombolysis or tPA) if they arrive within three hours of the stroke’s onset at a hospital where they can be scanned and given the drugs (in many cases this can reduce the damage done by the stroke or even reverse the symptoms entirely) Delayed recognition of a stroke means delayed medical intervention – which can have tragic consequences, including further damage to the brain or

death. The FAST acronym was developed by stroke researchers in the United States in the late 1990s as an effective way for people to recognise three key stroke symptoms and to act fast if a stroke is suspected. Subsequent evaluation of the FAST message by researchers in the US found it sufficient to pick up 88.9 percent of strokes and TIAs (‘mini strokes’). Campaigns to spread the FAST message have run successfully in the UK, Australia and the USA. Evaluations in Australia, the UK and Ireland have shown increased public recognition of stroke symptoms and increased stroke calls to emergency services following advertising campaign activity. SUMMARY STROKE AWARENESS SURVEY IN THE WAIKATO REGION 352 people aged more than 45 years living in Waikato were surveyed between October 6 and 16 by Colmar Brunton Omnijet to gauge their understanding of the symptoms of stroke. Summary of results: The most recalled symptom (recalled by one in seven people) associated with a medical stroke was losing the ability to speak coherently Other symptoms recalled in the top five were the weak-

nesses that occurs on one side of the face and down the side of the body as well as limb function loss/lack of mobility Females 60+ were more likely to recall the droopiness to the face 50-59 year olds are more likely to recall the weakness to the side of the body Generally older couples are more likely to correctly recall symptoms of a medical stroke than older singles living alone Males aged 60 years plus are significantly more likely to recall a loss/blurred vision compared with the total, and this is not a well-known symptom among females One in five Waikato residents 45 years plus can correctly identify all three core signs of a medical stroke. Females over 60 years are significantly more likely to correctly mention all three. There is also a strong level of crossover for those who recall speech AND arm and those who recall speech AND face. Females, particularly those more than 60+ are most likely to recall symptoms that occur in the face. 40-49-year-olds are less educated in this area but are significantly more likely to recall speech impediments. The challenge is to build awareness around the signs that arise on the face and in the body.


WAIKATO BUSINESS NEWS

Barry’s Harley team has it all wrapped up for Christmas

never miss an issue

By Candra Hansen It’s hard to miss the HarleyDavidson™ ‘showcase’ at the city end of Te Rapa Straight. Road and Sport has been offering great Harleys to enthusiasts and the dreamers for years but for this festive season owner Barry Sproule has pumped his showroom full of goodies. And for those of us who haven’t had the chance to get inside and take a look around, the store is quite different from what you might imagine. As soon as you walk in the door Barry and his team are there to greet you and take care of your needs. Not only does Road and Sport have the big bikes on display, they also have a broad range of Harley-Davidson™ merchandise and collectables. From Harley-Davidson™ head wear and socks to HarleyDavidson™ barbecue tools and dartboards, they have something there for everyone in the family – which I’m sure will make Christmas shopping a breeze. Step in, turn right and a smiling Allison is standing by to help you find some cool Harley merchandise. For the full Harley enthusiast, Road and Sport has everything

Subscribe to receive our print edition in your letter box each month.

from helmets to boots but even the non-bike rider will find something to take home.

FitnessJournal

fr ee

waikato editio n

Volume 1: issue 5

December 2014

health | per formance | wellbeing

summer escapes

Fancy a weekend getaway? Go loca l

page 6

get your yoga new wellness fix – hub p14

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nutritious food body utilising – is your it? p31

the art of pers onal training p8

science + fitne ss = saVVy p12

an anytime fitn ess gym mem bership – plu Functional Movem ent s lots more personal trainer Screen with competitions Assessment (PT) $35 with a P.T and Wellness check Physio $110 with a P.T, Physio

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six month subscription (6 issues) $29.00 incl GST and postage

The little onesies and the booties are most adorable and the tiny leather jackets would get the Harley passion started from a very young age.

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www.fitnessjournal.co.nz/shop

There are also two cabinets of jewellery, mugs and glasses all with the Harley-Davidson™ logo embossed onto them.

Or happy reading our online edition?

To make things even easier for you, they offer free giftwrapping.

Then subscribe to the free e-edition of Fitness Journal and you’ll be emailed a link to our online edition each month.

You can walk in and out and have everything done in one store.

visit www.fitnessjournal.co.nz/subscribe

There’s no Grinch in Barry… he’s got it all laid out for you this Christmas.

381 Te Rapa Road, Hamilton | P 07 958 1411 | www.roadandsport.co.nz

P 07 838 1333 • email info@fitnessjournal.co.nz •

/fitnessjournalwaikato

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WAIKATO BUSINESS NEWS

December 2014/January 2015

‘Lucky three join Placemakers’ ATTITUDE is key when Jack Kimura considers a person for a position in his Placemakers business based in Te Rapa. By Mike Blake

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nd he has discovered three particular people who consider themselves to be the “lucky ones” to have been given the opportunity to join the Placemakers ‘family’. “All three have ability and the willingness to learn more and succeed,” said Jack. “We can train them into a job that is why attitude is so important… people are either born with it or without it. “Each one of these young persons has spent at least a year in the business and has strengths in their respective areas,” said Jack. Now … meet Charles Luan, Terry Tang and Linda Liu, all from Mainland China.

They came to New Zealand to study and each has graduated: Charles from Waikato University with a bachelor of graphic design; Terry graduated with a degree in supply chain management and Linda graduated from Wintec with a degree in business accounting. Charles, who is married, has been in New Zealand for 11 years and has had experience in timber yards before joining Placemakers as a sales account manager in May 2013. He arrived from Beijing and returns every two or three years to catch up with family. Terry has been here for 12 years and is married with a son and daughter. He took the big step to New Zealand from Guangzhou and his parents visit every couple of years to visit their grandchildren

and family downunder. Terry admits to knowing very little about the timber and hardware industry before joining Placemakers. “I got the job by door-knocking and Jack kindly took me on,” he said. “I am learning quickly by working as trade counter support and at the drivethrough section. Linda has also been in New Zealand for 12 years and landed the job at Placemakers a year ago through her acquaintance with Charles. “I work in trade support and sometimes in the showroom,” said Linda who comes from Beijing. “I am studying the timber sector part-time and Jack provides training which helps as well. She has a keen interest in the estimating side of the business. While the little team from China may consider themselves to be the ‘lucky people’… Jack also has struck the jackpot by employing three young people with the right ATTITUDE.

The 'Lucky Three' Linda Liu, Charles Luan and Terry Tang

We Promise PLACEMAKERS TE RAPA TICKS ALL THE BOXES When it comes to home improvement – just ask Jack


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