WUSTL Dining Services 2020/2021 Guide

2020/2021 Guide

#3 Best Campus Food

BEST CAMPUS FOOD

Welcome to award winning Washington University

Dining Services! We are excited to have you here. While life on campus this year may look a little different we are committed to ensuring your dining experience with us is as great as usual.

We have taken numerous steps to ensure the safety of our guests and our staff while serving you on campus.

• All Dining Services staff have completed COVID-19 related safety training • All staff will complete a pre-shift health screening including temperature checks • All staff and guests in our dining centers will be required to wear a face covering • We have increased cleaning and sanitizing procedures to ensure all surfaces are sanitized at least every 30 minutes • Providing sanitizer for guests upon entry and at all seating and high touch points • We will only accept student ID, Bear Bucks, or credit card payments and all POS systems will have contactless payment options available • We have placed shields at service locations as well as seating areas to help physical distancing • Additional outdoor seating available throughout campus • Increased grab and go options available at all dining locations • Single use silverware and condiments • We have streamlined menus to ensure guests can dine with us as quickly as possible • Mobile ordering will be available at all dining locations on campus

Because we are WashU.

Contents 3

Five Tenets of Dining

4

Introduction

5-6

Meal Plans & Descriptions

7-8

F.A.Q.

9-12

Nutrition

13-14

Get Involved

15-16

Dining Locations

17

Farm to Fork

18

Sustainability

19-20

Brand Ambassadors

21

Food Security Fund

22

Bear Bucks

23

Bear Necessities

24

Eco To-Go

25

Mobile Ordering

26-28

What's New on Campus

Five

Tenets

Of Dining The Five Tenets of Washington University Dining Services can be used to describe who we are, what we stand for, and how we contribute to the WashU Campus Community.

• Freedom to Practice/Develop/Explore one’s identity • Dining as Community-Building • Access to Quality Food • Availability at Reasonable Cost • Responsive Engagement

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Welcome, As we transition through the COVID-19 crisis, the health and safety of our students, our team and an award winning dining experience remains a top priority. As universities across the nation begin to open and provide essential dining needs and opportunities, we will continue to create dining to serve your needs. Even during this difficult time, we believe our Five Tenets of Dining remain a foundation to offer strength in uncharted territory: • Freedom to Practice/Develop/Explore • Dining as Community-Building • Access to Quality Food • Availability at a Reasonable Cost • Responsive Engagement As a commitment to our students we have designed menus with a strong emphasis on authenticity, variety and a focus on cultural awareness and flavors. We know physical distance is a new standard so with invested intentionality to create community, we restructured dining service options across campus, added mobile ordering and adjusted seating arrangements to allow for safe connecting with the WashU community. We move forward and when it comes to taste and experience our Chefs have worked diligently over these last few months to create menus that enhance the grab & go environment while delivering exceptional quality and access at a reasonable price.

“We think you will be pleasantly surprised at all the details we have taken into consideration as you began to explore high quality food, served safely at Washington University.”

We know Washington University Dining Services has a reputation of exceptional service and taste and we mean to continue this in our offerings for fall 2020. This has always been so and will always be our commitment to you.

We follow COVID-19 regulations and guidance and structure our dining operations with the health and safety of our customers and associates in mind. Your dining satisfaction will always be a key measure of our success, and we understand that these changes represent a different way of dining at WU. We appreciate your cooperation, your patience and your understanding during this time, as we continue to meet your dining needs, stay true to our commitments for our students’ academic success and offer the best dining experience.

On behalf of the entire Wash U family, we thank you for dining with us.

Stay safe and stay healthy, Greg Minner Executive Director of Dining & Business Operations

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Fall 2020 Meal Plans Adjusted for COVID-19

These dining requirements have been adjusted for the 2020 fall semester. These meal plans and requirements DO NOT represent WUDS meal plans for spring 2021 or beyond.

Plan

Points

Price

Platinum*

2,141

$2,749

Gold*

1,920

$2,525

Silver*

1,565

$2,174

Bronze

1,212

$1,817

Apartment

555

$818

Off-Campus

328

$509

*First year students may choose from the Platinum, Gold, or Silver Plans.

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Meal plans are only valid at Dining Services Campus Cafes. Plans are not valid at Simon Hall, Knight Center, Bauer Cafe, Bauer Starbucks, and cafes on the Medical School Campus.

Plan Descriptions Platinum Plan | This plan is designed for the individual who requires more overall nutrition than provided by the Gold Plan. This might be due to a personal workout plan, involvement in intramurals, club sports, team sports, cheer or other high intensity activity.

Gold Plan | This plan is designed for the individual that leads an active lifestyle.

Silver Plan | Our most popular plan – this plan is designed to meet the needs of our residential students. The Silver Plan is the minimum required for first year students, and is the most popular plan for our returning students.

Bronze Plan | This plan is designed for the student who is occasionally off campus, involved in university related activities such as internships or research projects. (Not available to first year students.)

Apartment Plan | This plan is designed for the student living in campus apartments. This plan meets the needs of students who prepare some meals for themselves in their apartments.

Off-Campus Plan | This plan is the minimum required for those students residing off-campus.

For more information, please visit diningservices.wustl.edu/meal-plans

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Questions?

We have answers!

How do the WashU meal plans work?

Meal Plans at WashU are different than most universities. Our meal plans are 100% declining balance meal points. All of our dining centers on campus are al-a-carte so you are only paying for the food you eat. All of our dining centers display the price for each item so you know exactly how much you will be paying for each meal.

How do I access my meal plan?

Your meal plan is loaded onto your student ID card so you only need to carry one card with you on campus. This card will give you access to buildings, your meal plan as well as your Bear Bucks account.

How many meals per week will I be able to eat with my plan?

A declining balance meal plan does not provide a set number of meals per week. Instead, you receive a certain amount of meal points at the beginning of the semester to spend. The number of meals this will get you depends a lot on your specific eating habits and the type of food you like to eat. Larger meal plans will provide you with more meal points to start the semester. Our Silver Meal Plan is our most common plan and is designed to provide the average student with approx. 10-12 meals per week on campus. Students who are heavy eaters or like to buy a lot of snacks or coffees may want to consider purchasing a larger meal plan.

How do I know which meal plan I should buy?

The best meal plan for you will depend on your eating habits and how many meals you plan to eat on campus. Students who eat a lot of late night snacks or like to purchase specialty coffees will use their meal points faster. If you run out of meals points you can always add Bear Bucks to use on campus.

If you end up with too many meal points at the end of the fall semester, you can chose a smaller dining plan for the spring semester and your points will carry over.

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Where and when can I use my meal points?

You can use your meal points at any location on campus operated by WashU Dining Services. There is no restriction on when, where and how many points you can use at one time.

What do I do if I run out of meal points?

If you run out of meal points WashU has Bear Bucks available that you can load to your student account at any time. Bear Bucks can be used in the dining halls just like meal points. Our meal plans are designed to be as flexible as you are so you can add Bear Bucks in small increments to ensure you enough.

How do I know how many points I have left?

You can check your meal point balance at any time by logging into WebSTAC. You can also request a receipt any time you make a purchase and your balance will be displayed on your receipt.

Are there any restrictions on where I can eat?

There are some dining locations on campus that are not operated by WashU Dining Services and do not accept meal points. Starbucks and Bauer CafĂŠ are not operated by WashU Dining and do not accept meal points.

Can I use my meal points off-campus?

No. Meal Points are designed to be only be used on campus in locations operated by WashU Dining Services. Many local businesses have an agreement with WashU to accept Bear Bucks as a method of payment.

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Message From Rebecca Assistant Director for Nutrition & Dietary Wellness WashU Campus Dietitian

Welcome to WashU! We are excited to have you this year and have been

preparing diligently for your arrival! As your WashU campus dietitian, it is my passion and goal for WashU to feel like home for you! While you’re here I hope you enjoy some delicious food, establish lifelong relationships, and - of course- learn how to nourish your body while you’re here as well as beyond. If you need nutritional guidance while you are here, we are here for you!

Susan Caciano MS, RD, LD, also a registered dietitian with our WashU Dining team, and I can help you along your nutrition journey. We encourage any student to work with us, especially those needing guidance on how to navigate the dining halls to meet any food allergies, intolerances, or other nutritional needs & preferences. We also set up consultations to work through disordered eating behaviors and eating disorders, athlete fueling, body image concerns, and overall health and wellness goals. We are looking forward to getting to know you and we hope you have a great year!

- Rebecca Miller MPH, RDN, LDN

Let's Connect! @RebeccaMillerRDN Miller.Rebecca@wustl.edu TwistedNutritionBlog.com

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Meeting Your Nutrition Needs Our menus are designed with you in mind. We can work with you individually to find allergy-friendly, safe menu items as well as vegan & vegetarian, Halal & Kosher meals that would best meet your individual needs.

Food Allergies & Intolerances Allergies & intolerances can be accommodated across campus in all of our dining facilities. At any time, you can work with a location-specific Executive Chef or Operations Manager to identify what menu items would be safe and enjoyable for you to meet your food allergies and/ or intolerances. We also have Top 8 allergy friendly menus on Grubhub. Items on this menu are prepared in a separate area of the kitchen to prevent cross contact. You can also find our NEW Bear's Top 8 Friendly program implemented at the comfort stations of both the DUC (for lunch) & Bear's Den (for dinner).

Vegetarian & Vegan We have vegetarian and vegan options available throughout campus, including our dining halls, restaurant, and cafes. In fact, you can find vegetarian or vegan options at every station at the Bear's Den, DUC, and Village.

Kosher We have Kosher meals available in all of our grab & go coolers as well as a designated Kosher station (L'Chaim) in the Bear's Den for lunch and dinner. We also partner with a local deli as well as Hillel & Chabad for weekend meal needs.

Halal Halal meats are available upon request in each dining hall. We have prepackaged grab & go items in our markets that are marked with the Halal icon below. You can also find Halal meals at the WU Fusion station in Bear's Den for both lunch & dinner. The DUC also offers Halal chicken dishes on the comfort menu and newly converted comfort station at the Bear's Den is Top 8 allergy friendly and offering Halal meals on Tuesday, Saturday, and Wednesday. Continue to look throughout the semester as we continue to grow Halal offerings throughout campus.

Look out for these indicators in all dining halls on all our menu items whether it's in a dining hall, on the website, or Grubhub menu! these icons indicate that a menu item contains the following allergies

dairy/milk

egg

wheat/ gluten

soy

shellfish

fish

peanuts/ treenuts

indicates that a menu item can meet your personal, cultural, or religious observances and needs indicates an item may contain any of the allergens listed above indicates the item is nutritional-balanced and represents an item from our Bear Balance program.

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Bear Balance The Bear Balance program is designed to highlight the quality, availability, and access of nutrient rich foods across campus.

Bear Balance focuses on the overall prevention of chronic disease and promotes evidence-based nutrition practices without sacrificing quality, flavor, and recipe integrity.

The main goal behind Bear Balance is that each dish has to be equally nutritious AND delicious with a focus on nutrients that provide fullness & satisfaction as well as sustained energy throughout the day. Like lean proteins, heart-healthy fats, whole grains, and nutrients & antioxidants from vegetables and fruits!

If you're looking for filling & satisfying, heart-healthy, diabetes-friendly, & overall nutritious yet delicious food, then look for the Bear Balance icon on menus across campus!

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Beginning Fall 2020

Bear's Top 8 Friendly is our new program to meet the needs of our students with various food allergies, but anyone can dine at the stations and enjoy the food!

Bear's Top 8 Friendly identifies menu items that are made without the top 8 food allergies (milk/dairy, egg, wheat/gluten, soy, shellfish, fish, and peanuts/treenuts). Additionally, these dishes are prepared in separate areas of the kitchen in order to prevent cross contact.

Starting this fall, every day, you can find Bear's Top 8 Friendly at: • DUC comfort station for lunch • Bear's Den comfort station for dinner • Grubhub's mobile menu for breakfast, lunch & dinner For questions, concerns, or general inquiry about the program and where it can be found, email diningservices@wustl.edu!

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Get involved with

Let your voice be heard! The Dining Services Advisory Team (DSAT) meets monthly with dining services leadership to voice their opinions on dining on campus. Be a part of new concept and menu development and all of the exciting changes coming to WashU Dining.

DSAT members also get to participate in the mystery shopper program and get free food for you opinion!

Students interested in joining the Dining Services Advisory Team should apply at diningservices.wustl.edu/get-involved!

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Dining Services!

My Shoppers stery Dining Services selects a few students each year to serve as mystery shoppers for campus dining. Mystery shoppers will be provided with a pre-loaded card to use in the dining halls while completing a mystery shop, all you have to do in return is provide your honest opinion about the food, service and spaces. Mystery shoppers are critical to our success as a campus dining program. Do you have a strong attention to detail? Do you love to eat? Being a WashU mystery shopper might be a great fit for you.

Interested students should apply at diningservices.wustl.edu/get-involved!

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Dining Locations 1 Village House Millbrook Market | Local & house-made groceries, Grab & Go Village Cafe | Coffee, grill, comfort food, vegetarian, soup, salad, deli, stir fry, Mobile Ordering 2 Lopata Hall Stanley's Sushi & Tea House | Sushi and boba tea 3 Schnuck Pavilion Parkside Cafe | Kaldi’s coffee and espresso, pastries, soup, carvery wraps, paninis, Grab & Go 4 Steinberg Hall Etta's Micro-Mart | Self-service micro mart 5 Hillman Hall Grounds for Change | Chronicle coffee and espresso, bakery items, comfort, Grab & Go, Bite of St. Louis 6 Olin Library Whispers Cafe | Kaldi’s coffee, espresso, pastries, Grab & Go 7 Mallinckrodt Center Subway | Made-to-order sandwiches, fountain drinks 8 Danforth University Center Cafe Bergson | Peet's coffee and espresso, pastries, desserts, Jamba Juice, Grab & Go Ibby's Bistro | Specialty hot Grab & Go, Mobile Ordering, convenience market The Servery | Grill, vegetarian, soup, pizza, salad, Bear's Top 8 Friendly 9 South40 House Bear's Den | Grill, vegetarian, pizza, pasta, stir-fry, Halal, Kosher, Bear's Top 8 Friendly Cherry Tree Cafe | Kaldi’s coffee and espresso, pastries, desserts, soup, deli, Mobile Ordering Paws & Go | Local produce, groceries, soup, sweet treats, Grab & Go, Sally the Salad Robot (pg. 26)

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Enjoy award-winning WashU Dining on every

corner!

Take a Bite of St. Louis and enjoy a new local restaurant for lunch at this location every Tuesday and Thursday!

Dining Seating Areas 1 Womens Building | Dining Pod 2 Ridgley Hall | Holmes Lounge Dining Pod 3 Sumers Welcome Center | Dining Pod 4 Lien House | Ursa’s 24/7 Seating Area & Sally the Salad Robot (pg. 26)

For hours of operation, visit diningservices.wustl.edu

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Farm to Fork We help invest in the health of our community and the future of our food supply by purchasing seasonal and regional ingredients from local, St. Louis area based farmers, artisans, and producers, whenever possible. We define “local” as products that come from within 150 miles of our campus.

We do this because food grown locally: • is fresher, better tasting and can have great nutritional value • supports family farmers and keeps money invested in the community • preserves bio-diversity • protects open space

9,372...

our lucky number!

150 mile

ra us di

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During a typical week, we purchase 9,372 pounds of local produce, protein and dairy to fuel the campus. That’s over 4 tons of tomatoes, squash, melons, beans, apples, greens, bacon, pork, yogurt and more!

We’re proud to support our local partners, farmers and alumni-founded businesses.

Sustainability WUSTL Dining Services has been recognized by the Environmental Protection Agency for excellence in food waste recovery efforts and won a NACUFS Sustainability Gold Award for Excellence in Waste Management.

Our commitment to sustainability is rooted in preparing flavorful food that nourishes the Washington University community, replenishes our shared natural resources for future generations and is produced through practices that support farmers. Here are a few of the ways we practice sustainability!

Taking the Guess Work out of Waste!

Pledge to Green Monday!

Reducing, reusing and recycling waste is an essential component of an institutional sustainability effort. It is often one of the first ways that new students or guests see the university’s commitments manifested in action.

Recycling programs rely on an informed community to participate in waste avoidance and properly managing personal waste, whether they are in one of our dining spaces, an office setting, classroom or residential living space.

Commit to Green Monday to help save water and energy by eating vegetarian at least once a week. We offer a delicious variety of plant-based options every day. Start your week off right like these students who have taken the pledge! You can take the pledge at sustainability.wustl.edu.

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Let's

CONNECT! @WUSTLDining

Washington University Dining Services

@WUSTLdining

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Brand

Ambassadors Do you consider yourself a "foodie"? Do you want to get more involved on campus?

Well then, become a Dining Services Brand Ambassador! To apply, visit diningservices.wustl.edu/get-involved! #PhonesEatFirst #WUSTLDiningLove

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Beginning Fall 2020

FEED THE BEARS

Food Security Fund

Dining Services is excited to launch our food security fund. During each semester, students will be able to donate up to 25 meal points to the fund to help WashU students in need.

Any WashU student who finds themselves in need of assistance should email diningservices@wustl.edu.

WUSTL Dining believes that all students should have access to high quality and nutritious food on campus.

Additionally, at the end of each year, you will have the opportunity to support the on-campus food pantry by using meal points to purchase items from our on-campus convenience store Paws & Go and Millbrook Mart.

BEAR bites

brown school of social work

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Bear Bucks Bear Bucks is an account on your ID card for you to use on-campus and around town. Use Bear Bucks to pay for laundry, eat at local restaurants, use vending machines, make purchases at the university bookstore, and much more.

Bear Bucks can also be loaded and used in the Dining Centers, if you run out of meal points, you can simply load Bear Bucks to continue easy dining on-campus.

You can find out more information about Bear Bucks, including a list of all locations that accept them as a payment method at card.wustl.edu/bear-bucks/.

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Dining Services has partnered with Bear Necessities to offer custom cakes to celebrate special occasions while on campus. Our custom made layer cakes are freshly baked & hand decorated here on campus. Our bakery uses the finest ingredients to insure a unique, flavorful cake for any Special Occasion.

Bear Necessities is a not-for-profit gift store operated by the Women's Society of Washington University. All proceeds from our store fund the Elizabeth Gray Danforth Scholarship Endowment.

To find out more information and to place an order, visit bearnecessities.wustl.edu 23

Introducing

Eco To-Go How it works:

ask one of our associates for a reusable Eco To-Go box

return your Eco To-Go at the return station to be cleaned

order your meal Eco To-Go, take home, and enjoy

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Avoid the line!

Order from your favorite on-campus restaurants for pickup with Grubhub campus dining

Scan the QR code to find out how to start your mobile order or visit diningservices.wustl.edu

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Beginning Fall 2020

Rely on Sally the Robot, the salad bar reinvented 1 Select a chef-inspired recipe or create your own 2 Pay at Sally for that delicious goodness 3 Eat and enjoy!

Scan the QR code to watch Sally the Robot in action!

You can find Sally in Ursa's and Paws & Go

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Beginning Fall 2020

Why travel off campus when your favorites are available right at your finger tips?

Enjoy delicious, fresh, made-to-order and ready-made sushi rolls, poke bowls, and boba tea at Stanley's Sushi & Tea House in Lopata Hall!

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Beginning Fall 2020

Available at Cafe Bergson

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