WCPR Patron Handbook

Page 6

Online Registration and Pass Sales How To Create Your Free Online Account To sign up for your free online account follow these steps: •

Visit wcparksandrec.com and click on the “Online Registration - Activities” button on the home page.

In the top right-hand corner of the new page, click the “Create an Account” link and fill out the applicable information when prompted. Please note: To create an account for a child you must first create an account for an adult.

Once you have finished your account registration you will be able to register for classes, special events, etc., and you will also be able to purchase or renew your passes online.

WCPR Policies

Please take note of all Williamson County Parks and Recreation policies. For any questions about WCPR policies please see one of our staff.

Registration Policy Registration is required for most classes and events offered by WCPR. •

For events with a limited number of participants, reservations are taken on a “first come, first served” basis until the event is full.

Early registration and payment is recommended to secure a spot in most activities and events.

Registration for most activities and events will begin one month prior to the start of a new quarterly session. Specific program registration dates can be found through our online registration system.

Registration and payment can be made online, in person at the location of your desired activity or event or at a facility kiosk. Voicemail registration is NOT accepted.

Payment is due with online or in person registration. If unable to attend, refunds will only be issued if requested no later than 24 hours prior to the start of the class or event.

For more information on our registration policy, visit our website.

Accepted Forms of Payment Williamson County Parks and Recreation facilities accept the following forms of payment with the noted exceptions. •

Cash

Checks Checks are not accepted at outdoor pools or the Williamson County Performing Arts Center. Checks for general admission under $12.00 are not accepted. There is a $30.00 service charge for any returned check.

Credit/Debit Cards Only accepted for general admission and walk-in fees at the Fairview Recreation Complex, Franklin Recreation Complex, Indoor Sports Complex in Brentwood, the Longview Recreation Center at Spring Hill, the Williamson County Recreation Complex at Nolensville and the Williamson County Enrichment Center at Academy Park and ticket sales at the Williamson County Performing Arts Center. Credit/Debit cards are not accepted at the Hillsboro-Leiper’s Fork Community Center or any of the outdoor pools. Mastercard and Visa only at Recreation Centers. The Performing Arts Center accepts all Credit/Debit cards. A 3.36% processing fee is collected for all credit/debit card transactions.

Traveler’s Checks (Accepted with photo ID)

Money Orders

Cancellation & Refund Policy Credits, transfers or refunds will be processed upon request for recreation classes, programs, leagues and other activities in accordance with the following policy: Williamson County Parks and Recreation

6

wcparksandrec.com


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.