Information Solutions Limited Brochure

BROCHURE Telephone and Remote IT Support Onsite IT Services Hardware & Software Security and Antivirus Desktops, Servers, Printers and more...

We provide a complete, professional outsourced IT department to cover all your IT requirements.

Information Solutions Limited, The Pump House, Shrewsbury, SY1 2DP 01743 343411 enquiries@info-sol.co.uk www.info-sol.co.uk

Information Solutions Limited - Brochure

!

2

Information Solutions Limited - Brochure

WHAT OUR CUSTOMERS SAY...

“Information Solutions have provided us with excellent IT service for over 10 years. Recently they effected a successful disaster recovery and site relocation as a result of damage to our Head Office.”

Alan Hughes - Morris and Company

“Thanks very much for all your help. You and your colleagues have certainly provided the best IT support that I have experienced during my ten years or so here, and we have no hesitation in renewing our contract.”

Stewart Payne - Intercontrols

“Information Solutions are a key partner in keeping our day to day business running smoothly. They have provided us with a bespoke intranet solution to manage our internal inventory and a maintenance system that allows our engineers to keep our systems running 24/7” Jason Whotton, Shimizu UK

“Without Information Solutions being available on the phone to help our staff with any IT problems our business would be a lot less productive.”

Noel Devery, Solar Petroleum

!

3

Information Solutions Limited - Brochure

“We’ve worked together for 10 years and I.S. have proven invaluable to the development and maintenance of our distributed IT network. From linking all our stores together, providing a web based inventory management system through to the day to day support. We would highly recommend Information Solutions” Pauline Elsley - Colour Supplies

“Information Solutions are always available when we need them to fix a problem, no waiting, no first line, second line, third line - just a solution to our problem.”

Betty Taylor, Wolverhampton Network Consortium

“The promptness in fixing any IT problems shown by Information Solutions has been excellent. Their cost effective solutions are a must to keep our business running smoothly and I would highly recommend them to any business.”

Nigel Reeney, Tough Furniture

!

4

Information Solutions Limited - Brochure

!

5

Information Solutions Limited - Brochure

!

6

Information Solutions Limited - Brochure

WHY WORK WITH US...

We know IT - we manage IT systems for a range of businesses throughout Shropshire, The West Midlands, Cheshire, Staffordshire and Wales. Some businesses we’ve been working with for 10 years plus. We know that our experience can work for you.

We can work with others - every project we work on involves working with others, whether it’s your employees, other partners, consultants, engineers or even other IT departments. We can even work as you...

We deliver and continue to deliver - it doesn’t matter how much work goes into a project we know that its essential that it goes live. After launch our support team will work with you to ensure smooth running of the system and that your employees can do everything they need to with the day to day use of the system.

We are cost effective - our IT support products are not only tailored to be effective but against national firms we know they are extremely cost effective.

!

7

Information Solutions Limited - Brochure

OUR SERVICES...

Helpdesk Support - This is our most popular service offering support and security that in the event things go wrong we can resolve the problem quickly and efficiently.

Our Helpdesk shows over 90% of all issues raised, are resolved within the first phone call.

• Unlimited telephone and remote support to your business • From £14 per Workstation per month • Server support from £28 per Server per month

Security Systems - It’s not just government departments who get hacked. Small businesses are prone to security vulnerabilities as well. We manage the whole security issue for you.

Hardware & Software - Count on us to specify the optimum IT investment for you.

Use your own suppliers, or we can source and install. With years of experience we can advise and supply the most appropriate hardware and software for your requirements.

Backup & Archive - At a personal level, most of us have experienced the inconvenience of losing some data for a project we’ve been working on. It’s inconvenient, but for businesses it can even lead to bankruptcy. We can advise on suitable scaled backup solutions.

Intranets - our Drupal Intranet solutions can integrate Microsoft Active Directory on Windows 2003/2008 Server and are the perfect way to share files and keep your organisation communicating on a daily basis.

!

9

Information Solutions Limited - Brochure

!

10

Information Solutions Limited - Brochure

PERSONAL APPEAL...

Our customers like working with us because of our personal appeal. We’re a local IT company who like to get to know who they are working with.

With information Solutions Limited there are NO:

• Call centre’s with long queues and automated ‘help’ lines.

• Staff with poor communication skills.

• Mixture of first line, second line or third line support.

• Gold, Silver or Bronze support packages.

We aim to:

• Fix 90% of problems within the first call made to us either on the phone or remotely.

• Provide a friendly professional service.

• Be as helpful as possible in providing a quick solution.

!

11

Information Solutions Limited - Brochure

HOW WE WORK...

Flexibility is at the heart of our business, flexibility to work with you or your partners, flexibility to work how you want us to, to your time scale and to your budget.

We think of our customers as partners and want the relationship to grow over many years. We keep on top of new technology and will make recommendations where we feel something will be of benefit.

We get 90% of our work through referrals and feel this reflects that time after time we deliver and continue to deliver a service people are happy to recommend.

!

13

ABOUT US...

Think of us as your IT department at a fraction of the cost. Based in Shrewsbury, Shropshire we are specialists in outsourced IT service and support to businesses throughout the Midlands.

Established in 2003 the company has a sustainable track record of providing excellent service at an affordable price.

Our services are tailored to your needs and budget to engender confidence in your IT systems' reliability and security. We serve some of the largest companies in Shropshire, some with multiple sites and a heavy dependency on IT.

To our customers we are a vital life line in their daily working environment and aim to solve the majority of issues with just one phone call.

We specialise in delivering complex IT solutions using Microsoft Windows XP / Windows 7, Office 2003/2007/2010 and Windows Server 2003/2008 in a productive, cost effective and on time manner.

We are Carbon Neutral and are approved members of the FSB.

Information Solutions Limited - Brochure

!

15

CONTACT US TODAY...

Tel: 01743 343411 Email: enquiries@info-sol.co.uk Skype: informationsolutions Website: www.info-sol.co.uk Write to us: Information Solutions Limited The Pump House Coton Hill Shrewsbury SY1 2DP