Dandelion - Communication Device

Service Design 2009

Dandelion - Communication Device 3 Weeks, 2 People, Roles on Research, Concept Development, and Modeling

The dandelion program is a plan for helping the elderly living alone to restore their social life. The dandelion is a device that can be applied in any non-proďŹ t organization which wants to help the elderly living alone. It is the core of the whole plan.

By applying the appropriate product, the NPO can provide the complete service for the elderly living alone and rebuild the new social network for them.

Benevolence

Design

“

”

Design should not only be attractive and functional, but also empower people to contribute their efforts in social problems.

Research NPO

Problems Trend 1. More than 3.6million people over the age of 65 now live alone.

Some rarely leave their homes.

2. The number of men over the age of 65 living on their own has

Opportunities By gathering the power of volunteers and NPO, we can provide an environment to restore the life of the elderly living alone.

Create a network for the elderly living alone

female pensioners currently living alone.

Problems 1. Have little contact with their friends and family

loneliness 3. Feeling isolated and unhappy 4. Feel even more

The elderly living alone

The elderly living alone

Volunteer

Talk Interact Listen

Volunteer

Design Concept 4

1

Next day Molly receives the message from Mr. Li which is about his trip in Japan 30 years ago.

Mr. Li is an elderly living alone. Jane, a social worker, introduces the Dandelion Program to Mr. Li and he is so excited about it.

5

2

For the elderly living alone Molly sees the advertisement on a bus, and she decides to help the elderly.

3

For volunteer Button for listening

Button for listening, recording

Button for speaking

That night Molly sends message to Mr. Li: I like your story; could you tell us more about your trip?

6

When you want to listen to your messages, push the button.

When you want to record a message, press the button. When again and the message will be send to all the seed holders at the same time.

When you have a message from one of the seed holders, the hold

Jane introduces Molly to Mr. Li. He gives Molly a seed from his dandelion.

notify you.

Speaker He sits beside his Dandelion and smiles.

Wei-Hsin Lai [ Industrial Designer ]