Aftermarket May 2025 by ASTAC

Countdown to showtime in city of a thousand trades

As a proud Brummie I’m looking forward to heading ‘home’ next month to attend one of the major events on the auto industry’s calendar — Automechanika Birmingham.

The UK’s second city is known as the home of a thousand trades, a title that can be traced back to the Industrial Revolution and Birmingham’s roots as an historic centre of manufacturing, innovation, and economic development.

The motto on the city’s coat of arms is ‘Forward’, which is perhaps particularly appropriate as independent garages and professionals working in and alongside the automotive sector get in the fast lane for this event.

Purists of geography will of course argue that the NEC really sits in the borough of Solihull, around 10 miles from Birmingham city centre.

Nonetheless, here and the wider West Midlands region has a shared pride in being the historic home to some of the major global players in the automotive industry.

This part of the world is home to

Editor

John Shepherd

john@aftermarket.co.uk

+44 (0) 1732 370 345

Head of Sales

Angela Lyus

angela@aftermarket.co.uk

+44 (0) 7823 736 629

Managing Director

Ryan Fuller ryan.fuller@dfamedia.co.uk

Marketing Manager

Hope Jepson hope.jepson@dfamedia.co.uk

Jaguar Land Rover and Aston Martin and there are still fond memories of the cars that once rolled o the production line in the southwest of Birmingham — at Longbridge — and associated industries.

Regardless of the ups and downs that led to the demise of Longbridge as the UK’s car producing powerhouse, Birmingham’s place in automotive history was secured from the moment that Herbert Austin founded the Austin Motor Company in the summer of 1905, later setting up business in a former printing works in Longbridge.

So why am I focusing on the past? Well, it’s important to remember and draw on that rich history as we look to the future in the glare of the Automechanika show spotlight.

Despite our current economic challenges and distinctly mixed signals of support for the auto sector from government (this one and recent incarnations of all political hue), when we gather at the NEC in a few weeks’ time we should summon up the industrial spirit of Birmingham and be looking forward.

As we report in this special show

Production Design

Anthony Wi en

production@aftermarket.co.uk

+44 (0) 7851 612799

Finance Department

accounts@dfamedia.co.uk

+44 (0) 1732 370 340

Contributors

Martin Brown | Bill Fennell

Kevin Olds | Jay Wheatley

preview edition, in addition to over 50 product launches, more than 550 exhibitors from 25-plus countries will be at the NEC.

What better endorsement can there be for the independent garage industry that the automotive sector is still going places, fuelled by the independent garages, auto and MOT centres, fast-ﬁtters, mobile repairers, technicians, workshops, and other professionals that make up this vibrant industry.

The Aftermarket team and I look forward to catching up with you during the show and hearing your news. Meanwhile, enjoy this bumper issue!

John Shepherd Editor John Shepherd

Published by DFA Media Group

192 High Street Tonbridge Kent TN9 1BE

+44 (0)1732 370340 ISSN 2516-9149 Aftermarket

Niterra UK — celebrating half-a-century of excellence

This year, Niterra UK Ltd and its NGK Ignition Parts and NTK Vehicle Electronics brands celebrate an incredible milestone: 50 years of service, innovation and commitment to the UK automotive aftermarket.

From its origins in a small warehouse in Hendon in 1975, Niterra has grown into a trusted leader, supplying a comprehensive range of quality products to distributors, motor factors and workshops across the UK.

Strong foundations

The foundation for Niterra’s success was laid in the 1970s, when the company first entered the UK market. According to UK Managing Director Marko Wowczyna, the journey began with a focus on motorcycles before expanding into the four-wheel market. “We originally gained traction in the UK through motorcycles. That was our first penetration into the market. But as NGK brand awareness grew, it allowed us to evolve into four-wheel markets

too,” he explains.

Early Original Equipment contracts with Lotus and Aston Martin helped establish the NGK brand, and Niterra continued building its reputation by supplying premium manufacturers like Jaguar, Rolls Royce and Bentley. By 1993, NGK had achieved number one status in the UK spark plug market, a title it still holds today.

This initial success was driven by the Japanese parent company, which instilled core values that remain at the heart of Niterra’s operations. “The original principles and values from Japan are still there today. A focus on customer service, support and product quality has always been at the heart of what we do. Even as we’ve evolved and grown significantly, those foundational values remain unchanged,” Wowczyna says.

Motorsport pedigree

Motorsport has played a vital role in Niterra’s evolution. Throughout its 50-year history, the company has

consistently delivered performance and reliability at the very highest levels of competition. Beyond its famous Formula One partnerships with teams such as Lotus and Ferrari — securing multiple Drivers’ and Constructors’ World Championships — Niterra has also successfully supported champions across diverse racing disciplines.

From British and World Superbike Championships to Speedway and the rigorous World Rally Championship stages, NGK’s spark plugs have powered countless teams to victory. These motorsport endeavours underscore the brand’s relentless commitment to precision, quality and innovation, inspiring respect and trust in the automotive aftermarket.

Motorsport achievements have not only reinforced NGK’s reputation for quality but have also served as a powerful endorsement of its products. Whether it’s igniting the engines of Formula One champions or ensuring reliability on a dirt track, these competitive arenas demonstrate NGK’s

ability to perform under pressure.

“Motorsport allows us to demonstrate the quality and reliability of our products on a global stage,” Wowczyna explains. “When a top-tier team chooses NGK or NTK, it reinforces our credibility and expertise in the market.”

Expanding offering

Over the years, Niterra has expanded its product portfolio well beyond its original spark plug range. Today, the company offers a comprehensive array of ignition parts, oxygen sensors, glow plugs and other engine management components. “I’m particularly proud of how we’ve diversified our product offering,” Wowczyna says. “For a long time, we were primarily focused on spark plugs and glow plugs. But now, we have added a raft of further products including NGK ignition coils, NTK sensors and most recently, EGR valves.”

He continues: “The introduction of EGR valves was a significant milestone for the NTK brand. It provided enhanced opportunities for us to demonstrate our capabilities in engine management and it raised awareness of the broader NTK product line. That kind of diversification has been crucial in sustaining our growth.”

Heart of the business

Niterra’s close relationship with its customers has always been a cornerstone of its success. “Our customer relationships are absolutely pivotal,” says Wowczyna. “We listen to our customers, we value their feedback and we work tirelessly to ensure we meet their needs. That’s been a key part of our DNA for 50 years.”

When asked what sets Niterra apart from the competition, Wowczyna points to the company’s people-first approach. “We have a market-leading sales team that’s not only highly skilled but also deeply connected to our customers. They’re more than just salespeople; they’re business consultants who help customers optimise their stock, introduce new products and grow their businesses. That level of personal engagement sets us apart.

“Our customer service and technical

support teams are critical too. They are the front line and have long served our customers with rapid response and swift resolution of any queries or issues raised. Crucially we have always strived to reinforce relationships by providing additional support to bolster our customers businesses. Whether that be marketing to generate pull through, detailed training provisions or incentive schemes such as the successful Box Clever programme, we are always looking to go the extra mile.”

Looking ahead

As Niterra celebrates its 50th anniversary, the company is already looking ahead to the next 50 years.

While the automotive industry continues to evolve, Niterra remains committed to leading the way with innovation and quality. “The industry is changing

rapidly, especially with the shift towards alternatively fuelled vehicles,” says Wowczyna. “We’re actively exploring new technologies, new product lines and even non-automotive sectors to ensure we stay relevant.”

However, Niterra’s core mission remains unchanged: to support its customers, provide the highest quality products and uphold its reputation as a trusted partner in the aftermarket. “We’ve never been complacent,” Wowczyna says. “We’re always looking for ways to improve, to innovate and to provide even greater value to our customers. That’s what has kept us strong for 50 years, and it’s what will keep us strong for the next 50.”

A thank you to the trade

As the company reflects on its halfcentury in business, Wowczyna is quick to acknowledge the vital role played by its customers and partners. “We wouldn’t be here without the support of our motor factors, workshops and garage professionals,” he says. “Their loyalty and trust have been the foundation of our success. We deeply value those relationships and look forward to continuing to grow together.”

With its rich history, unwavering commitment to quality and forwardthinking approach, Niterra UK Ltd is not just celebrating 50 years—it’s building on a legacy that will drive the company forward for many decades to come.

Marko Wowczyna

Service advisors ‘grapple with repair costs challenge’

Aordability of garage repairs for motorists is the biggest challenge faced by service advisors in their day-to-day work, according to a new survey.

A quarter of 520 service advisors polled for She eld based ﬁntech ﬁrm, Bumper, cited a ordability of repairs for customers as their main challenge, underscoring the increasing cost of living and rising parts prices.

Bumper, which o ers motorists ﬁnance to help pay for repairs to be carried out at the ﬁrm’s partner garages across the country, revealed the data as part of research for its upcoming ‘UK Automotive Aftersales Report 2024/25’.

Customer expectations was the next biggest challenge, with 18% of

service advisors signalling the growing demand for high quality service and personalised experiences, Bumper said.

Parts availability was a concern for 12%, as service advisors grapple with supply chain issues.

The research also found service advisors were equally split between those who had identiﬁed operational changes in dealership priorities in the last 12 months and those who had not.

Bumper said the biggest changes identiﬁed by over two-thirds of the former group were to customer retention and satisfaction strategies, reﬂecting an increased management focus on ensuring positive customer experiences and loyalty.

Most service advisors

(58%) reported seeing changes in customer preferences or behaviour in aftersales services compared to previous years.

Increased price sensitivity was the most frequently cited change (43%), indicating that customers are focused on a ordability and value.

Bumper’s head of sales Daniel Christie said: “Service advisors are in a unique position to observe the

Supertracker ‘proudly British’ push

Supertracker has launched a ‘proudly British’ campaign, aimed at showcasing locally manufactured equipment for UK garages.

The wheel alignment equipment manufacturer and supplier said it has boosted investment in innovation and manufacturing since its

acquisition by Worksopbased Straightset three years ago.

Supertracker has also introduced larger hanger castings to better serve the wide range of tyre sizes in today’s market.

MD Andrew Bates said investment, such as in green laser technology for alignment systems, is what British manufacturing is about — precision, reliability and a direct link to the needs of the UK market.

behavioural changes of aftersales customers.

“Push-back from customers to the costs charged for servicing and repair work is understandable and increasingly di cult for service advisors to counter.”

O ering interest-free payment schemes can help drive customer satisfaction and retention, while making necessary advisory work more a ordable, Christie said.

Workforce management platform Klipboard has completed its acquisition of Elcome, the automotive parts data and cataloguing business for the vehicle replacement parts

aftermarket.

Elcome’s core software solution, Xchecker, is a leading cataloguing and gap analysis solution for the automotive aftermarket.

The company, established

25 years ago with a headquarters in the UK, also provides professional services in automotive, publishing and IT. Klipboard, formerly Kerridge Commercial

Systems, said the acquisition, for an undisclosed sum, further complements its set of cloud-based solutions for the global auto parts, auto servicing, tyre and vertical distribution sectors.

SEE YOU AT AUTOMECHANIKA 2025

From the 3rd – 5th June, NFU Mutual are exhibiting at Automechanika at the NEC, Birmingham.

The UK’s leading automotive event will showcase the latest industry trends and innovations, as well as connecting you with exhibitors that could help your business grow.

Visit us in Hall 20, Stand E22 to learn about:

• Insurance for motor traders and manufacturers

• Additional ways to protect your business, including risk management, health and safety and engineering inspections.

Don’t miss out – Scan the QR code for your free ticket, today.

Speak to an NFU Mutual Agent: Hall 20, Stand E22.

The National Farmers Union Mutual Insurance Society Limited (No. 111982). Registered in England. Registered Office: Tiddington Road, Stratford-upon Avon, Warwickshire CV37 7BJ. A member of the Association of British Insurers.

Garages’ £46m boost in first year of online programme

Independent garages have generated more than £46 million worth of business over the past year in partnership with UK comparison site BookMyGarage, according to the business.

The income boost has been for garages signed up to the servicing and MOT price comparison and booking website’s Accelerate package, which was launched last year.

Nearly 173,000 retail customers have booked services and MOTs with

Potts with the owner of Portsmouth’s Smile Servicing & Repairs, Nick Dray

independent garages on the Accelerate programme since its launch, the platform has claimed.

Melett turns 30 with new assembly line

Melett is turbocharging investment in the aftermarket with the opening of a new European production plant marking its 30 years in the business.

From its launch as a small UK business, the turbocharger expert has gone from strength to strength — and confirmed in April the launch of a new turbocharger core assembly production facility in Poland.

Melett said the move

enhances its European capability and creates a centralised hub to serve customers across the European Union, setting the stage for further growth and innovation.

Chris Wallhead, managing director of Melett, said: “Our latest expansion in Poland is a testament to our continued growth and commitment to serving our European customers with excellence.”

In the first two months of 2025 alone, Accelerate garages secured £9.7 million worth of the platform’s £15.4 million

retail business, accounting for 63% of all bookings.

BookMyGarage chief marketing officer Jessica Potts said: “Many of our garage partners don’t have the time or the specialist knowledge to produce targeted and compelling online marketing campaigns whilst a marketing agency can be too expensive. The market was crying out for a solution that allowed garages to grow their customer base from digital channels with a financially riskfree model.”

Spring statement ‘failed to support garages

The spring statement unveiled by chancellor Rachel Reeves in March failed to provide the support that independent garages desperately need, industry leaders have said.

Reeves (pictured) announced plans to cut billions of pounds of proposed spending, amid gloomy economic prospects.

Independent Garage Association chief executive Stuart James acknowledged government efforts to tackle the country’s finances, but said:

“While there are positive elements, such as the focus on infrastructure, the lack of targeted relief for small businesses and continued uncertainty around employment regulations make it difficult for independent garages to plan for the future.

‘The IGA will examine the statement in more detail to understand

its full implications and urge the government to provide greater clarity and targeted support to ensure the sustainability of the independent garage sector, which plays a crucial role in keeping the UK safe and mobile.”

The increase in the National Living Wage to £12.21 per hour from April 1 and the rise in employer National Insurance Contributions to 15% from April 6 add to financial pressures for the independent garage sector, many of which are already operating on tight margins, the IGA said.

Jessica

ALLDATA launch event

praised

Technicians and workshop owners have given the thumbs up to a new initiative by ALLDATA Europe aimed at turbocharging skills and business expertise across the garage industry

ALLDATA’s inaugural Repair Excellence Event, recently held at Shaikly Motor Company, presented more than 80 workshop professionals with a mix of business and technical content packed into expert talks, live demonstrations and hands-on technical training.

Tickets

go on sale for this year’s Ben Ball

Ben has opened bookings for the automotive charity’s annual ball, which will be held at the end of the year.

The exclusive black-tie Ben Ball on December 10, supported by AutoTrader, is returning to the heart of Mayfair with what Ben said promises to be a fresh, new look and feel reﬂecting the iconic new venue and Ben’s future vision.

The glitzy event at the London Hilton on Park Lane will feature entertainment, dancing, a three-course dinner, and endless opportunities for networking with over 600 automotive professionals.

Whether booking a table

or securing an individual ticket, there are options to suit all budgets. A range of table packages and new sponsorship opportunities are available.

Matt Wigginton, director of partnerships, engagement and income at Ben, said: “We continue to support more people than ever who are struggling with money worries, which is a ecting all areas of their lives. We rely on Ben Ball as it brings in vital donations to help change lives, and often save lives, in our automotive industry.”

celebrate achievement and recognise those who have supported the charity during the year.

Wigginton said the evening is also an opportunity to

Visit https://ben.org. uk/ to ﬁnd out more about table bookings and Ben Ball sponsorship opportunities.

Now could be time to carve out a new niche

Jay Wheatley AAE MIMI, business coach and mentor at Absolutely Automotive, says specialising, and not just working with any car, might be the best move you make

When I first took my ‘allmakes garage’ down the path of German car specialisation, it wasn’t because I wanted to create an exclusive, high-end service — it was because I wanted to fix cars properly.

Like many independent garages, we’d come across complex faults that required dealer-level tools, software, and knowledge. Too often, we had to send those jobs elsewhere.

A turning point for me was a decision to invest in the diagnostic tool of the moment. At the time, commonly known as the ‘Blue Box’, it came from Autologic.

Back then, it was akin to witchcraft — we could code and programme things even the dealer couldn’t. It was a huge investment for a small independent garage, much more than the prices of today. The purchase and subsequent subscription were per brand, meaning that unless I fully committed to specialising, it wouldn’t make financial sense.

Given that my local area had a high proportion of German cars, I knew I could complete repairs that others couldn’t. That allowed me to exceed the dealer offering, making the decision to specialise a natural one.

Fast forward to now and the tooling landscape is much different. The Blue Box has been consigned to the history books and the business had to move on, considering other equipment options. However, the reasons for specialising — and the need for the right equipment and data — remain the same.

This shift changed everything for me. But the decision to specialise isn’t as simple as picking a brand and hanging up a new sign. Whether

you’re considering focusing on a single manufacturer, a multi-brand group, or even a service specialism like EV, the transition requires careful thought.

Why specialise?

Specialisation can make you an attractive alternative to a main dealer. Customers who are used to dealer servicing rarely switch to a general independent garage as their first step. They look for a specialist with a good reputation.

If you position yourself as the go-to expert for a particular brand or service, you can almost take price out of the equation. Instead of being compared against other independents, you’re compared to the dealership, where you can often offer a more personal service at a lower cost.

This all sounds great, so what’s the catch? Well, one thorny issue is a challenge for garage owners, rather than staff. This is commitment. Many owners struggle with saying no to work outside of their specialism. They often take on those jobs, even though their staff have been told not to.

But why is this a problem? Well, if a VW specialist has a car park full of Renaults and Nissans, what message

does that send to potential VW customers? People notice these things — word-ofmouth marketing is powerful, and nothing reinforces your reputation like a forecourt full of the vehicles you claim to specialise in.

Finding the right fit

Not every garage owner wants to — or should — specialise in a single brand. There are several ways to carve out a niche:

l Single-brand specialists – Mercedes, BMW, and Porsche specialists are common, but success partly depends on having enough of those vehicles in your area;

l Multi-brand specialists – some garages focus on a manufacturer group, like VW Group (VW, Audi, Seat, Skoda), or a broader category, such as ‘German car specialists.’ I see no reason not to mix it up a bit — BMW and Land Rover, for example. If you’re clear about what you do, it can work;

l Service-based specialists – EV and hybrid servicing, performance tuning, Jay Wheatley

Photo:

Justine Lynn / Pexels

automatic gearbox repairs — there are many ways to di erentiate beyond a brand focus. Let’s be honest, even fast-ﬁt centres specialise in being fast!

The key is ﬁnding the balance between demand and your ability to deliver a consistent, high-quality service.

If you’re starting to wonder whether this could work for your garage, I’ve created a free initial guide to specialisation. It’s designed to help you think through the options, avoid the common pitfalls, and start ﬁguring out what’s right for your setup. Follow the link at the end of this article.

Thinking about making the shift?

Moving from an all-makes garage to a specialist set-up isn’t something you do overnight. It’s not just about tools or signage — it’s about mindset, positioning, and direction.

What would need to change in your business to make a specialism work? For some, it starts with tooling. For others, it’s about gaining conﬁdence in a chosen niche, knowing the local market, or preparing the team for a new way of working.

Workshop layout, customer messaging, and even parts sourcing might need to change. Going about it the right way is important as there are plenty of ways to go o course.

Consistency matters

One thing’s for sure: the whole team must be on board. Especially front-

of-house. As the face of the business, they’re the first point of contact — and often the first to set expectations. That’s a big responsibility, and it only works if they’re confident in what your garage o ers, and who it’s for.

It’s not just about turning work away. It’s about explaining why, without damaging relationships or reputation. That takes training, support, and clarity — because when the phones are ringing and the forecourt’s full, that clarity can quickly get lost.

Specialist garages also tend to attract the tougher cases — cars that have already been through two or three workshops without resolution. Sometimes those are great wins. Other times, they drain time, energy, and morale if they’re not properly managed. Having the right process for triaging and quoting those jobs is just as important as ﬁxing the fault itself.

And of course, customers are more informed than ever. Or at least, they think they are. Your FOH team will increasingly face the ‘Google master technician’ — the customer who’s already diagnosed their own car. Handling those conversations with empathy, while gently reasserting your expertise, takes both skill and conﬁdence in your process.

Is the message clear?

When someone lands on your website, do they instantly understand what you specialise in? And just as importantly, do they know what you don’t do?

Your digital presence, your car park,

even the way your team answers the phone — it all builds the picture. Are you competing with other independents, or positioning yourself as the alternative to the dealer?

Forums and enthusiast communities can be a goldmine if you’re clear about your niche. But you only get one chance to make a ﬁrst impression. Is your business-telling the right story?

Does it stack up?

Specialising can absolutely boost proﬁtability. Technicians become faster, jobs are completed more consistently, and your labour rate can better reﬂect the expertise involved.

But the higher rates have to be backed up by the right customer experience. Better tooling and training are essential — but so is clear communication, fewer comebacks, and a level of service that justiﬁes the di erence.

It’s not a shortcut. It’s a shift. And like any shift, it needs to be planned, backed up, and delivered well across the whole team.

Where do you go from here?

For me, the transition to specialisation changed everything. I still remember walking through the car park one day and realising every vehicle there was a German brand. That was the moment I knew we’d done it. And I say ‘we’, because it only works when the whole team is on board.

But specialisation isn’t about copying someone else’s formula. It’s about ﬁnding the right direction for you. Maybe you’re already halfway there — or maybe you’re just wondering what life could look like if you focused on the right jobs, for the right customers, at the right price.

If that sounds worth exploring, grab the free guide. It’ll help you reﬂect, test the waters, and decide whether a specialism could help you build the kind of garage business you actually want to run.

Visit https:// absolutelyautomotive. co.uk/help-guides to download the guide or scan the QR code.

Weighing up conversations

Bill Fennell, chief ombudsman and MD at The Motor Ombudsman, considers the challenges of relying on face-to-face conversations between businesses and consumers as a form of evidence in resolving disputes

There are some occasions where, as part of the evidence presented by a customer in their case that is brought to The Motor Ombudsman (TMO), they will refer to agreements made verbally with a business — usually while explaining the course of events that drove the dispute.

This could be, for instance, the offer of a price reduction, some work being conducted free-of-charge, or a commitment to providing something like a courtesy car while repairs are being carried out on their own vehicle, and subsequently not being honoured.

However, with TMO essentially acting as an impartial ‘referee’ that is looking to reach a fair outcome for all, using the spoken word as a source of credible evidence and hard facts when determining what happened, presents the following key challenges for an adjudicator:

As TMO is not directly privy to conversations between consumers and businesses (we were not there at the time, and while it is never discounted by us that these exchanges took place), it is very difficult to substantiate exactly what was said and use it as formal evidence.

This is because a consumer and a business may have differing interpretations and recollections of what was agreed and could unknowingly

introduce an element of bias or mispresent what was discussed.

Linked to the above point, English may not necessarily be the first language of one or, in fact, either party, meaning conversations may be subject to misunderstandings both at the time of discussion, and at the point that they are recounted. This brings an added layer of complexity to verbal evidence, as translations may equally vary in their accuracy when transcribed to support the basis of what occurred from one or both parties’ perspectives.

Similarly, individuals may have challenges with writing in general regardless of their background, thereby making it a difficult task to transpose a conversation onto paper or an email, for example.

When TMO works towards a decision, there is never any element of bias or preferential treatment of either the consumer or the business. The same is applied to evidence which stemmed from a verbal conversation. Therefore, just because one version of what was said may seem more credible or clearly explained, this does not give TMO carte blanche to take sides.

There are some instances that we see where paper trails submitted by a party may conflict with the recollection of verbal conversations.

As documentation provided by a consumer

or a business carries the most weight when reaching a decision, this will be relied upon and take precedence when a fair and impartial outcome is being determined, once again highlighting the importance of having everything consistently written down.

In light of the challenges, TMO has the following key tips for garages when communicating with customers:

l Make sure that all agreements are written down and supported by applicable paperwork, such as quotes, emails, and job cards;

l Always follow-up in writing as to what was agreed verbally, and ensure that the understanding is mutual on the points raised;

l Record any face-to-face conversations if there is the consent of all involved, and customers are clear how this data will be protected and may be used;

l Use plain and simple jargon-free language that is fully transparent and easily understood by everyone;

l Ensure provisions and procedures are in place to support vulnerable consumers.

Making agreements verbally with customers can inadvertently create an

added layer of conflict and complexity, and leave the doors open to differing degrees of interpretation, especially when it comes to forming the basis of crucial evidence and decisionmaking in the event of a dispute.

Whilst open discussion is a valuable and encouraged form of communication, and even more important in the sphere of conflict resolution, it does bring challenges in the determination of decisions by an ADR provider, such as TMO, due to the absence of firm documented fact.

The power of the written word is therefore a key driver of resolution and should always be front of mind when interacting with customers, so as to provide a fully documented journey at every touchpoint with them, in the event that any issues should ever arise.

Visit www.

TheMotorOmbudsman. org/join for details about accreditation to TMO’s Service and Repair Code.

How innovation can help give bodyshops the ‘healing touch’

Dr Conor O’Brien, senior technology analyst at IDTechEx, on how the automotive sector can steer ‘self-healing’ materials toward commercialisation

Self-healing materials, capable of repairing physical damage, present a signiﬁcant opportunity for disruptive innovation in materials science, improving longevity and reliability.

The automotive industry is of particular interest, with a high degree of importance placed on maintaining the appearance of vehicles, while rapid self-healing tyres prevent punctures from interrupting journeys.

The automotive sector o ers a clear route to market for this emerging

family of next-generation materials.

IDTechEx’s new study, ‘Self-healing materials 2025-2035: technologies, applications, and players’, provides a comprehensive assessment of the market, including analysis of technological progress, growth opportunities, and

commercial readiness levels. It o ers a thirdparty, unbiased opinion and outlook for the market. The automotive industry is often an early adopter of luxury products, where both the increased performance and convenience are selling points to consumers. Self-healing materials

Auto sector offers clear route to market for emerging family of next-gen materials

can be used in a range of automotive applications, including tyres, paints, and coatings. Use cases even extend to asphalt road surfaces, where damage can lead to issues for vehicles and drivers.

Self-healing tyres

Punctures are a frequent issue for drivers, and incorporating self-healing capabilities to repair them could o er several environmental beneﬁts, such as extending tire lifespan and reducing the need for replacements. Eliminating the necessity

of carrying a spare tyre would also reduce vehicle weight, leading to lower emissions. This advantage is even more signiﬁcant as EVs become more prevalent due to their increased weight and higher torque.

The majority of leading tyre manufacturers o er a self-healing tyre consisting of some sort of sealant layer applied to the inside of the tyre wall. However, challenges exist around storage and end-of-life due to this liner, but alternative approaches are emerging. In fact, self-healing tyres are better described as ‘self-sealing’ as they do not fully restore their original properties after a puncture. With a price premium of around 30% over standard tyres, it can be expected that these tyres remain a high-end option in the midterm, primarily adopted by luxury vehicle owners, with convenience as the main selling point.

Self-healing coatings and paints

Paint protection film typically consists of a polyurethane wrap that flows into scratches. The film closely resembles vinyl bumper sticker material but is significantly thicker, making it highly durable while remaining nearly invisible.

Self-healing properties have made it a popular choice for protecting the paint on cars and trucks. Beyond ﬁlm, coatings also exist that can be applied to the most damaged areas of vehicles, such as the front bumper, headlights, and mirror housing.

A notable example is the BMW iX, released in 2022. The updated electric motor

requires less cooling than its predecessors, so the wellrecognisable BMW grille has been repurposed for the iX. It houses camera technology, radar functions, and various sensors, along with a heating and cleaning system, making durability a top priority. To enhance resilience, the grille is coated with polyurethane, which is reported to repair minor scratches within 24 hours at room temperature or in just ﬁve minutes when exposed to warm air.

Self-healing asphalt

Another major source of damage to cars is the presence of potholes and other damage to the road’s surface. Asphalt is typically used for ﬂat surfaces such as roads and car parks, but as the material ages, the top surface wears and degrades. There is a signiﬁcant need to enhance safety, minimise maintenance, and extend the lifespan of the large amount of asphalt surfaces worldwide.

Self-healing methods typically use microcapsules that will release liquid bitumen to seal cracks in the surface. Some proposed solutions require heating equipment for nonautomatic healing, where the induced heating further enhances the ﬂow of the liquid bitumen.

With a strong background in advanced materials, IDTechEx provides independent analysis, including technology comparisons, industry outlooks, and key player assessments, o ering valuable insights into this promising yet early-stage sector.

Visit www.IDTechEx. com/sel ealingmats to ﬁnd out more.

In this issue, replacement car parts pioneer febi focuses on the charger intake hose with quick coupling, febi 180417, to ﬁt Opel / Vauxhall Insignia A 2008-2017, SAAB 9-5 (GR) 2010-2012…

Problem

The vehicle experiencing lack of power and poor performance when accelerating under load.

Engine management warning lamp illuminated. Using a suitable diagnostic tool, the engine control unit may have the following fault codes logged:

● P2282 - Air mass meter / malfunction;

● P0299 - Charge air pressure / pressure low;

● P2458 - Particulate ﬁlter regeneration / max. regeneration.

Cause

Constant hot and cold operating conditions under the bonnet causes the deterioration of the turbocharger intake hose. This leads to the hose splitting, reducing the amount of boost the turbocharger can generate. As a result, the increased amount of unmetered air entering the combustion process causes the vehicle to experience a reduction in performance.

Solution

Check that the components of the air intake system, such as the air mass meter and boost pressure sensor, are working within tolerances.

If fault code P2282 is shown, check the condition of the lower left intercooler/charger intake hose — due to this part being a known issue — and replace if necessary. febi replacement part 180417 is made to the exacting standards of the latest version of the OE hose.

Check the condition of the other intercooler/charger hoses and replace if necessary. When the work is complete, the fault codes should be reset from the ECU and the vehicle test driven to check that the engine performance has been restored.

Visit partsﬁnder.bilsteingroup.com for more technical information

Learning to work with AI as a tech partner

Artiﬁcial intelligence can be a game-changer, but it’s not infallible and human expertise in the workshop is still vital, says Repairify Innovations director Martin Brown

In an industry that is constantly evolving, we have seen that since the introduction of ADAS systems into cars, vehicle safety has been revolutionised.

However, the diagnostic and calibration work for these systems can be seen as complex jobs. This means that estimating this type of work and how long it will take can be hard to judge.

Yet, there is something that could help. AI could potentially change how jobs for vehicles are estimated and how the necessary diagnostics are run and calibration work is identiﬁed and completed.

The way this will be achieved is through the constant learning the AI software will be doing, so during the estimation process it will lead to more accurate quotes for jobs including labour time based on historical data.

When it comes to calibrations and diagnostic work, this is where AI comes into its own. A vehicle is full of data some which is behind secure gateways and the AI can analyse vast amounts of data in short order and by doing this it can detect which calibrations are required alongside any additional work that might be required.

In addition, as the AI becomes accustomed to the jobs being completed in the workshop, it could start to highlight the speciﬁc tools required and the average time to

Versatility AI brings to the workshop must not be understated

complete the work.

This will help make the process more e cient and ensure that, no matter the job, the relevant safety standards are met prior to the vehicle being returned to the customer. This, in turn, will help reduce key-to-key times of jobs, which is what all businesses are looking to achieve.

The versatility AI brings to the process must not be understated, but what we should remember is that it is continuously learning from all the data in the vehicle and from the work being completed. Through this, the technology will be able to provide indepth analysis or quick overviews at the touch of a button. This capability will enhance e ciency because everything is under one roof and it will ensure that no critical calibrations are overlooked.

Like any new technology, it is important to embrace AI. However, it is crucial to maintain human expertise. The reason for this is simple. If a computer system fails in the workshop,

the relevant members of the team must have the knowledge and skills to know what speciﬁc calibrations are required for a certain job.

An example of this is if a front bumper is replaced, the technician needs to be able to identify which sensors and cameras need to be calibrated once the part is replaced before the vehicle can be back out on the road safely.

This is where training from the likes of the Institute of the Motor Industry is important because it ensures that the technicians have the necessary knowledge and skills to perform the work even when the technology encounters setbacks.

As AI continues to advance, the combination of automated intelligence and human expertise will shape the future of the workshop. But it is important to ensure the results coming from AI are checked by an experienced technician because AI is not infallible and could put out information for a job that is incorrect or irrelevant.

Important that results are checked by an experienced technician.

Photo: Gustavo Fring / Pexels

Silver Lady’s double design secret revealed

Autoelectro shares what the firm says is a rare find, as its technicians reveal a double alternator discovery in a passenger car engine

Engineer Sir Henry Royce, one of the founders of the luxury car brand, is credited with saying: “Take the best that exists and make it better and when it does not exist, design it.”

That focus on innovation for the vehicle best known for its iconic Spirit of Ecstasy, aka the ‘Silver Lady’, has been brought into sharp focus by technicians at Autoelectro, a leading independent remanufacturer and supplier of starter motors and alternators in the UK.

The firm said the technicians’ discovery involves the Rolls-Royce 6.7 V12 engine, found in the latest Cullinan, Phantom and Ghost models (2018-onwards), which requires two alternators.

While some heavy-duty trucks, commercial vehicles and public service vehicles have required two alternators for some time, for a standard passenger car, one alternator is usually enough. However, for the latest Rolls-Royce 6.7 V12 engines that is not the case.

During a routine newto-range exercise, which results in at least two new part numbers being released every week, AEG1647 was introduced. But Autoelectro’s production and cataloguing team later identified another OE number with identical vehicle details but differing specifications.

Curious about the discrepancy, the firm procured an OE version of the alternator and conducted a detailed reverse-engineering process. This investigation revealed the design feature. One of the alternators is mounted on the left-hand side and the other ion the right. That led Autoelectro to develop the new AEG1689 part number.

Why are there two alternators?

After further investigation, it transpired that there are also two batteries fitted to the same engine. It was discovered that one is used for traditional vehicle electrical systems, while the other is for specialised equipment.

Autoelectro believes the latter is likely tailored to the unique requirements of highend Rolls-Royce technology — such as those luxury ‘essentials’ including the fridge, wine cooler, heated

and cooled seats, televisions and ambient lighting.

Notably, during the same investigation, Autoelectro’s experts spotted that older Rolls-Royce 6.7 V12 engines — fitted only to 2003-2017 Phantom models — also have two alternators. However, those are both water-cooled.

Autoelectro’s data shows that they are the same AEK2864 alternator, but because there’s such a high electrical load, two alternators are needed to manage it.

In contrast, the alternators mounted onto the older Phantom line up on top of each other, while on the newer 6.7 V12 engines, AEG1647 and AEG1689 are fitted on opposite sides of the engine and are not water cooled. Instead, they are aircooled and have vast air ducts attached to the rear to help with cooling and ventilation for heat dissipation.

Evolution of RollsRoyce alternators

Interestingly, Autoelectro’s experts also uncovered that a different Rolls-Royce 6.6 V12 engine from 2009, used in models like the Wraith, Ghost and Dawn, was fitted with an air-cooled 220A alternator, AEK3692.

This led engineers to conclude that the latest 6.7 V12 engine design took the best parts from both the previous 6.7 and 6.6 V12 engines.

By using two air-cooled 180A alternators, AEG1647 and AEG1689, it is possible that Rolls-Royce developed a solution to ensure optimal performance and efficient ventilation, eliminating the need for water-cooling systems.

While the automotive aftermarket may not see many Rolls-Royce 6.7 V12 engines with two alternators fitted, this example is a fascinating insight. www.autoelectro.co.uk

Photo: Jean-Marc-Bonnel / Pexels

Ben — the champion of automotive champions

The Ben Award has become a vital component and coveted prize in our TopTech, Top Garage & Top Apprentice competitions

The Ben Award has become an integral part of Aftermarket’s TopTech/Top Garage competition since it was introduced in 2023. This award has been shaped and judged by Ben, the automotive industry charity, and focuses on health and wellbeing in the aftermarket sector.

With over 99% of automotive employees affected by a health and wellbeing issue, it’s never been more important to tackle this topic. The recognition of workplace health and wellbeing has also become increasingly vital as businesses strive to be successful in our everchanging and competitive industry.

Staff are undoubtedly any business’s most important asset and employers not only have a moral and legal duty to look after them, but it also makes good business sense.

Supporting staff with their health and wellbeing can lead to increased employee

productivity and engagement, reduced absenteeism/ presenteeism, higher morale, better decision-making, and a positive company culture. This then positively impacts a business’s bottom line by minimising costs and enhancing overall business performance.

Objectives of the Ben Award

The award recognises independent garages in the aftermarket who are committed to the overall health, safety, and wellbeing of their teams. It shines a spotlight on automotive employers who go above and beyond to create a positive, supportive and inclusive work environment for employees to thrive in, as well as encouraging others to raise their standards in this area.

The award focuses on the management of health and wellbeing within the workplace, ensuring that businesses create an atmosphere where employees

feel valued, safe, and mentally and physically supported. It’s more than just a recognition of compliance with health and safety regulations — this award acknowledges employers who show real commitment to improving their workplace culture and prioritising the wellbeing of their staff.

Behind the scenes: judging

Award entries are assessed through Ben’s Health and Wellbeing Assessment Framework, which provides a comprehensive evaluation of a business’s practices and culture regarding employee health and wellbeing.

The framework focuses on how a business’s culture and policies support employee wellbeing, including mental and physical health, and ensures they meet legal requirements, as well as nurturing an environment that promotes the long-term success and happiness of their employees.

The process behind judging the entries for the Ben Award is thorough and undertaken by Ellen Plumer, head of awareness & experience at Ben; Julie Hayes, specialist services lead at Ben and Mark Darvill, managing director of Hillclimb Garage.

Initially, garages are required to undertake a selfassessment, giving them the opportunity to reflect on their

current practices, identify areas for improvement, and ensure they are meeting the required standards for employee health and wellbeing.

Once the self-assessment is completed, businesses that make it through to the Top Garage final are invited to participate in a detailed discussion with Ellen and Mark.

This panel evaluates their responses to the selfassessment and engages with them about the steps they have taken to improve the health and wellbeing of their staff.

Ellen said: “We’re delighted to be running the Ben Award with Aftermarket for a third year. We’re looking forward to hearing all about the important work that businesses have been doing to support the health and wellbeing of their teams.”

Ross Maitland, owner of 2024 award winner Maitland Motors said: “It does push us to keep improving for our staff.”

To enter for the Ben Award and all categories, see facing page.

Ellen Plumer

Enter

All roads lead to the West Midlands this summer, with Automechanika Birmingham the ultimate destination at the NEC for independent garages and professionals working in and alongside the automotive sector.

With just weeks to go, this year’s event is set to be bigger and better than ever!

Aftermarket magazine’s sneak ﬁve-page show preview, starting here, o ers a taste of what will be on o er…

In addition to more than 50 product launches, showgoers can expect more than 550 leading exhibitors from over 25 countries including Alliance Automotive Group/NAPA, Autotech Group, Autel, BM Catalysts, Bosch, Brembo, Castrol and The Race Group, Comma, DEWALT Automotive, Draper Tools, ISN Europe, Launch Tech UK, Liqui Moly, LKQ Euro Car Parts/Emotive, MAHLE Aftermarket, MANN-FILTER, Niterra UK, PPG, Ring / Osram, Sealey, Snap On, TMD Friction and ZF, all showcasing their latest products, technology and expertise.

This year sees another busy and vibrant schedule of talks and panel discussions across the hubs, including the Workshop Hub, sponsored by Delphi in association with Autotechnican.

Auto sector takes centre stage in Brum Auto sector takes centre stage in Brum

Bringing entire supply chain together to raise standards and change perceptions of the trade

Topics here include calibration, diagnostics and repair, customer service and communication, product quality and technological innovations.

Key speakers on the Workshop Hub include James Dillon from Technical Topics, David Roberts from The Race Group, Arron Littlewood of Castrol, Mark Bristow, ISN Europe and Jay Wheatley, Absolutely Automotive.

Meanwhile, in the Aftermarket Hub, sponsored by eBay, there will be insightful discussions on the latest trends and advice to help professionals futureproof their businesses.

Seminars here will cover training and retaining top talent delivered from Amy Blick at exhilHRate, Matt Cleevely of Cleevely EV & Motors will discuss EV training and repairs and Mark Field, IAAF chief executive, will discuss the federation’s Right to Repair campaign.

The importance of bringing the entire supply chain together to raise standards and change perceptions of the trade will also be on the agenda, with David Leighton and Ben Smith of Auto3iii raising awareness of tyre safety. James Dillon will be looking at the impact of AI and automation to stay ahead in the ever-evolving market.

Over at the Innovation4Mobility Hub, in partnership with the SMMT, the spotlight will be on topics including new technology, electriﬁcation and the battery supply chain, logistics, autonomous mobility and sustainability and net zero.

Here, you can connect with startups, industry leaders, and visionaries driving innovation.

Joanne Knowles, event director at Automechanika Birmingham, said:

“Our speaker line-up is the most comprehensive yet, with training and advice on all areas a ecting automotive businesses. The talks and hubs will o er something for everybody with a view to continuing to drive standards forward in the motor trade.”

Use the QR code to register for a free ticket for the show.

Brembo goes Beyond

The global leader in high performance automotive braking systems, will showcase its growing collection of advanced mobility solutions, including expansions of its award-winning ‘Beyond’ product family in Hall 19 on Stand P70.

The Brembo Beyond Greenance Kit offers Euro 7-compliant discs and pads that reduce PM10 and PM2.5 emissions, on top of generating savings on the total cost of vehicle ownership.

In addition, the Brembo Beyond EV Kit, dedicated to electric and plug-in vehicles, eliminates rust and noise.

In another major introduction, Brembo is making its OE carbon ceramic material discs and pads available to the aftermarket for the first time — delivering 50% lighter discs, more consistent friction and less deformation than cast iron options in all conditions.

For passionate drivers seeking the ultimate grip, reliability and responsiveness both on normal roads and in sporty conditions, Brembo is also adding the Sport brake disc to its Xtra family of high-performance discs, pads, calipers and fluid.

Make time for Ben

The Ben team is attending the show and the automotive charity has told Aftermarket magazine they will be “launching something exciting”. However, we’re keeping mum until

2025 preview

the show opens for them to reveal all themselves… so to find out more you will have to visit Ben’s Stand L140.

Matt Cleevely, live EV demos

Matt Cleevely, founder of Cleevely EV, will bring his extensive knowledge to the show, delivering a series of live demonstrations and participating in a panel discussion designed to help garage owners and technicians thrive in the expanding electric vehicle market.

Throughout the event, Cleevely will host hands-on demonstrations in the Workshop Hub, taking place on June 3, 4 and 5. Using a Nissan Leaf, he will walk attendees through key EV diagnostics, testing methods, and tools, addressing common challenges encountered in EV repairs. These practical sessions will offer garage owners and technicians actionable insights they can immediately apply in their own workshops.

Matt said: “I’m excited to share my latest experiences to help garage owners and technicians navigate the challenges and opportunities surrounding EVs.”

60 years of Comma

Comma is proud to be marking its 60th anniversary this year. In addition to celebrating past achievements and its contribution to the automotive industry over the years, the brand is reinforcing its commitment to the future of the aftercare sector, by partnering with renowned automotive aftermarket expert, Mike Smallbone, to deliver further education college training across the UK.

As part of a packed programme of activities to mark this business milestone, there are several exciting initiatives on the horizon. At the show, Comma will be on Stand M90, inviting visitors to celebrate with them and

Aftermarket expert Mike Smallbone is partnering Comma

discover what’s next for the brand.

The myComma Loyalty Scheme will also see exciting new launches and exclusive rewards with mechanics and technicians being encouraged to sign up to stay informed and receive the latest updates.

Head of marketing Europe Rupinder Sodhi said: “With Mike’s experience and passion for mentoring, we’re confident this partnership will bring real value to students, helping them develop both technical and business skills that will set them up for longterm success.”

Core gets the ‘buzz’

Core Diagnostics will once again sponsor Bodyshop Buzz, the show’s free summer networking party for the body repair sector and supply chain.

Hosted by Bodyshop Magazine, this unmissable event will take place on June 3, from 4-6pm, in the Bodyshop Magazine Lounge in the heart of the main hall dedicated to the body repair sector.

Attendees can enjoy complementary drinks and snacks to unwind after a busy day at the show, and the Core Diagnostics team will be on hand to discuss the benefits of remote diagnostics and explain the advantages of their market leading, cloud-based repair service.

Go Beyond innovation with Brembo

Easy2Recruit overseas talent

Easy2Recruit is set to bring its message on how garages can sidestep the skills crisis and will be on Stand G102 to explain how its range of recruitment programmes is helping businesses across the UK.

Ambi Singh, CEO of Easy2Recruit, said: “We are helping garages to recruit technicians from the United Arab Emirates and India. We do all the relocation from overseas to the door of the UK garage. We have an increasing number of success stories we are able to share, and we are looking forward to discussing with Automechanika Birmingham attendees how we can help them take on an overseas tech.”

Alongside the core offering, Easy2Recruit offers Student2Skill, pairing international students studying in the UK with garages looking for parttime workers, focused on roles such as tyre fitting.

Frasle introduces Nakata

Frasle Mobility has officially launched its Nakata brand into the UK market, introducing a trusted name in the automotive industry with more than 70 years of experience and a reputation for innovation, quality and reliability.

The first product range to arrive in the UK is Nakata’s high-quality wheel bearings. The range covers all three generations of wheel bearing technology, ensuring comprehensive vehicle coverage and offering distinct benefits to customers.

Nakata’s wheel bearings are designed to meet the highest standards in durability, performance and safety. Manufactured from high-strength materials and treated with advanced heat processes, they offer longer life, reduced vibration and smoother operation.

Toby Whewell, sales and marketing director at Frasle in the UK, said: “Throughout the year, we’ll continue to showcase more of Nakata’s strengths, particularly at Automechanika, where we look forward to connecting with

customers and demonstrating the full potential of the range.”

HELLA goes thermal!

HELLA is gearing up for a high-profile presence at the show to unveil new products, announce key developments, and offer exclusive show promotions.

FORVIA HELLA will also reclaim its position as a leader in thermal management.

With a rich heritage in OE thermal solutions, HELLA is bringing its expertise back to the forefront to help garages meet the rising demand for servicing engine, battery, transmission, and HVAC.

“Reinforcing our commitment to thermal management is a significant step in meeting the evolving demands of the automotive aftermarket,” said Neil Grant, MD at HELLA UK.

HELLA will also introduce its highly anticipated braking range, while another highlight will be the Hella Gutmann CSC-Tool X 20, an ADAS calibration tool.

Beyond its stand near the Hall 19 entrance, HELLA will be actively involved in the Aftermarket Hub in Hall 20 and will also engage with the next generation of technicians at Motorvate in Hall 17.

Arnold Clark backs award

Arnold Clark Autoparts is once again sponsoring the Automechanika Birmingham Garage Awards 2025.

This year, Arnold Clark Autoparts will be supporting the ‘Best SingleSite Garage’ Award, celebrating the incredible contributions made by the garage sector across the UK.

Hosted by the IAAF and sponsored by LKQ Euro Car Parts, the awards ceremony will be held on June 4.

Craig McCracken, group factor manager at Arnold Clark Autoparts, said: “We’d like to wish all of the nominees the best of luck and we look forward to celebrating with you all in June!”

Mark Field, IAAF chief executive, said: “The awards event continues to grow and supports IAAF’s growing influence in the sector.”

ISN Europe spotlights brands

ISN Europe will be showcasing products from its three trading arms, ISN Garage Assist, ToolTruck and Tyre Bay Direct, all represented on Stand M100.

ISN Garage Assist offers one of the most comprehensive ranges of premium garage equipment in today’s market, and will be showing and demonstrating brands including Hofmann Megaplan, Luxus and Balco.

Everything from the humble socket, through a comprehensive range of workshop tools and equipment, including tool cabinets, power tools, and diagnostics is available from ToolTruck.

Key brands will be on show, with GRIPEDGE Tools on hand to demonstrate their latest developments.

Tyre Bay Direct offers everything a tyre specialist needs and specialists

ISN will showcase its three trading arms

HELLA in pole position for a highprofile presence

from all three teams will be on hand to answer delegates’ questions.

Prize time with Kalimex

You can be sure of a warm welcome and some goodies from Kalimex on Stand L78, plus a chance to win tickets to the European Rally Championship in Rome or Wales — plus a chance to win the amazing JLM Lubricants’ DPF Toolkit with the Clean and Flush Fluid Pack, worth over £250.

This superb professionals’ only kit enables you to clean a badly blocked DPF without removing it from the vehicle. Thousands of mechanics worldwide test it, trust it, and use it including many DPF Specialists in Europe, Australia, and the UK.

Discover the benefits of products including K-Seal Permanent Coolant Leak Repair, the 13 million bestseller that’s a hit in the UK and US, plus the world’s strongest epoxy putty, Quiksteel.

MANN-FILTER, the natural choice

MANN-FILTER is exhibiting our new ‘inspired by nature’ filters, as part of our journey towards a more sustainable future.

Until now, traditional filters with cellulose media have impregnation made from fossil-based resin for stability, rigidity and chemical resistance. We are partially replacing this crude oil-based impregnation with the plant-based raw material “lignin”, a natural product originating from wood. Lignin is responsible for the stability

of wood and can also provide this property in filter media. The technology is initially being used in selected filters and will grow throughout the MANNFILTER range.

To find out more, visit us on Stand J88.

MEYLE expertise on show

MEYLE’s on-site team of experts will be showcasing a selection of products engineered for quality, durability and precision.

They include the MEYLE rear axle control arm designed for the Volkswagen Group’s MQB platform, our Volvo driveshaft, and the highprecision PDC sensor. These products represent MEYLE’s commitment to quality, OE-comparability and repairfriendly solutions.

Visitors to our booth in Hall 20, Booth E70, can also explore a wide range of parts and solutions from our comprehensive portfolio covering steering and suspension, brakes,

engine, and electronics.

Andrew Tress, sales director at MEYLE UK, said: “We’re looking forward to meeting industry professionals, customers and partners, making new contacts and, most importantly, sharing insights into how MEYLE continues to support workshops with smart, sustainable and technically innovative solutions.”

Niterra’s golden anniversary

Niterra UK, home of NGK Ignition Parts and NTK Vehicle Electronics, will be celebrating its 50th anniversary in Hall 20, Stand E80.

Our stand opening at 10am, on June 3, will feature the reveal of a historic Formula 1 car and a rare chance to get up close with a piece of motorsport history.

MD Marko Wowczyna will also deliver a short opening address to mark the occasion. He said: “This year is a huge milestone for the business and Automechanika is the perfect stage to mark the occasion. We’re incredibly proud of what we’ve achieved over the past 50 years – and even more excited about what’s to come.”

Across the three days, visitors can meet some of Niterra’s motorsport brand ambassadors – with Charlie Martin, Max Coates and a star from the Great Britain Speedway team joining our stand.

Visitors can also enter a daily prize draw to win a limited-edition NGK 50th anniversary merchandise bundle.

Find out more about Niterra on page 6 of this issue.

Over-the-air diagnostics from Repairify

Repairify will be spearheading its advanced vehicle technology in Hall 18, Stand Z70, with over-the-air diagnostics that enable bodyshops to conduct remote programming, coding and ADAS in-house, generating an incremental income stream and reducing key-to-key times.

Discover JLM products - and goodies

MANN-FILTER is exhibiting its ‘inspired by nature’ filters

MEYLE’s featured components will include a rear axle control arm for VW

The product portfolio includes the asTech Digital ADAS calibration system, which includes everything a repairer needs to get started with ADAS camera, radar, and lidar calibrations.

The asTech All-in-One is a single solution that provides both local diagnostics and calibration services via a tablet, which enables the ability to access Repairify Remote Services over the air solutions. It is supported by Repairify’s IMI-qualified technicians and manufacturers’ original equipment.

Meanwhile, Repairify is teaming up on its stand with Autoraise and serving up ‘coffee for a cause’ by sponsoring a coffee barista station with a voluntary payment going towards the vehicle repair industry charity.

Ring and OSRAM’s big reveal

Lighting specialists, OSRAM and Ring, will show their new range of products for the first time at the show.

With OSRAM now entering the automotive accessories market with its new range of torches, inspection lamps and solar chargers, Automechanika will be the first opportunity for the aftermarket to see them.

Experts from both Ring and OSRAM will be on hand throughout the show to discuss products, offer advice and expertise and perform product demonstrations if needed.

Ring and OSRAM will also be speaking in a seminar session in the Workshop Hub area of the show, discussing vehicle lighting and the impact of glare on the roads, including the reasons behind glare and poor bulb quality.

The companies are also sponsoring the Content Creator Award at the Automechanika Birmingham Garage Awards.

Straightset gets interactive

Visitors to Straightset’s Stand X78, in Hall 18, will experience a wheel alignment demonstration area for

their branded equipment, as well as a Straightset area for the latest garage equipment innovations, designed to maximise efficiency, reliability and performance in modern garages.

Visitors will have the opportunity to meet the experts behind the products and see first-hand why Supertracker is renowned for straightforward, precision wheel alignment.

Straightset will present its customisable, heavy-duty workbenches, while a selection garage equipment tailored for EVs and other emerging automotive technologies will be revealed exclusively at the show.

Andrew Bates, MD of Straightset, said: “The company remains committed to providing high-quality, British-engineered solutions that help workshops enhance productivity, efficiency, and profitability.”

Thinkcar UK highlights AI

Thinkcar UK will be bringing its full array of tools to the show and will also welcome a pair of popular industry YouTubers to its stand.

Thinkcar UK will be joined on Stand U98 by Darren Quinn from Mechanic Mindset and Bob Shervill from RMS Diagnostics.

MD at Thinkcar UK, Alex Gillbanks, said: “This will be our largest trade show stand ever.”

Pride of place on the stand be Thinkcar UK’s growing AI-enabled range led by the Thinktool Euro 399 14inch diagnostic tool.

The company also offers a unique remote diagnostics solution, as well as a wide array of EV tools, including the Master CE EVD a dedicated EV diagnostic tool.

Gillbanks said: “Seeing what our equipment can do in person makes all the difference.”

VLS’ lubricants knowhow

New automotive market standards and OEM specifications are being launched constantly while owners are holding

Thinkcar UK will be bringing its full array of tools to the show

onto their vehicles for longer causing increased complexity for workshops in using the right lubricant.

Backed by Trading Standards, the Verification of Lubricant Specifications (VLS) is an independent body of lubricant companies aiming to uphold standards of compliance.

Visit Stand S60 to learn about VLS’s work to protect you and your workshop by investigating and resolving product complaints to ensure that the lubricant you select is suitable for the stated application and can deliver what it claims.

VLS chairman Harald Oosting, who will be on the stand during the show, said: “Economic pressures are hitting garages and fleet operators hard. Workshops are trying to save money wherever possible by reducing ranges while maximising the number of specifications claimed. However, using cheaper, poorer quality oils or ones that do not meet the correct specification risks the protection needed for owners’ vehicles.”

Kumho hails tyre test rating award

Kumho has welcomed an ‘exemplary’ rating award for its ECSTA PS71 summer tyre.

The rating was earned in (itals) AutoBild’s 2025 Summer Tyre Test for 225/40R18, securing fourth place for its outstanding performance in dry and the best result in wet conditions of the tested tyres.

The German automotive publication tested 52 summer tyres as part of its

annual evaluation.

Kumho said its tyre was the only one to receive the highest possible score of ‘1’ in the wet handling category, conﬁrming its superiority in grip and control under challenging conditions.

Testers also praised the PS71’s aquaplaning resistance. Handling and braking were also highlighted as standout qualities.

www.kumhotire.com

New workshop equipment ready for heavy lifting

The SUN SVL-D50 2-post dynamic clear ﬂoor lift is the latest addition to the Total Shop Solutions range of lifting equipment, available directly from Snap-on.

Designed to meet the demands of busy modern automotive workshops, the SVL-D50 combines advanced technology with practical innovation and has a rated maximum lifting capacity of 5,000kg.

https://bit.ly/SVL-D50

Snap-on said the lowpost and clear floor design is perfect for spaceconstrained workshops, while also benefiting a wide variety of workshop environments. This design simplifies vehicle positioning, improves access to undercar components, and integrates seamlessly with essential equipment such as battery lifts and transmission jacks, enhancing the workflow for servicing and repair tasks.

MANN+HUMMEL draws inspiration from nature for new ﬁlter tech that boosts sustainability

MANN+HUMMEL has unveiled its latest ‘natureinspired’ ﬁlter technology as the global ﬁltration expert accelerates its drive for greater sustainability.

The new MANN-FILTER comprises plant-based raw materials, is made using renewable energy, and is packaged in sustainable, recycled material.

Filters with cellulose media have previously been impregnated with fossilbased phenolic resin, which provides stability, rigidity,

https://www.mann-ﬁlter.com

and chemical resistance.

However,

MANN+HUMMEL said it has now partially replaced this crude oil-based treatment with the plant-based raw material lignin, a natural product contained in wood.

The technology is initially being used in selected MANN-FILTER air and oil ﬁlters — but more ﬁlters will follow.

As a result,

MANN+HUMMEL said it is reducing the CO2 footprint of the relevant lignin impregnation

during production by up to 5% compared to

regular phenolic resin impregnation.

Klarius expands parts for Mini Cooper and more

Klarius Products introduced 19 new aftermarket emissions control components this month, providing coverage for over 577,000 vehicles in the UK and 2.4 million across Europe.

This latest release includes parts for brand such as Daihatsu, Fiat, Ford, and Volkswagen.

Klarius said a key addition is new exhaust systems for

https://www.klarius.eu/

the Mini Cooper and Mini One 1.6 (2001), which covers almost 150,000 vehicles in the UK and 330,000 across the EU.

The components ensure owners can maintain their Minis with high-quality replacements that meet or exceed OE standards.

With over 11,000 parts in its catalogue, next-day delivery is available for orders placed before 5.30PM.

First Line puts steering and suspension in focus

As the nation emerges from winter, attention is turning to the lasting impact the season has on vehicles –particularly steering and suspension systems.

First Line has over 9,200 steering and suspension components in its leading range, covering popular passenger car makes and models including hybrids and EVs. All are manufactured

to meet or exceed OE characteristics and performance standards.

In addition, First Line has over 1,700 unique steering and suspension part numbers that cover hybrids and EVs including parts for Tesla, VW, BMW and Mercedes.

Last year, the brand introduced 250 new steering and suspension parts, including parts for the MG EVs.

https://webcat.firstline.co.uk/Home

Ivor Searle’s all makes turbocharger programme covers diesel and petrol cars and LCVs with new applications constantly being added.

As a leading remanufacturer, we hold comprehensive stocks to ensure first class customer service and minimum vehicle downtime. For peace of mind, all Ivor Searle turbochargers are covered by two years unlimited mileage, parts and labour warranty.

Ivor Searle also offers free next day UK mainland delivery for stock items ordered before 3.30pm.

Ivor Searle turbochargers undergo stringent

www.ivorsearle.co.uk

quality checks and test procedures throughout the remanufacturing process to ensure maximum durability and service life.

Internal components are renewed as a matter of procedure and each turbo‘s rotating assembly is balanced on a computerised VSR machine to recalibrate the unit to OE specification before undergoing final quality inspection.

To find out more, visit www.ivorsearle.co.uk or call our sales team on 01353

Kits are Blue Print for clutch excellence

The bilstein group’s Blue Print brand is setting new benchmarks in clutch technology as a leading specialist serving the independent automotive aftermarket.

Blue Print comprises an extensive range of over 1,350 clutch kits covering more than 50,000 applications and a range that supports over 300 million vehicles globally.

The kits are designed to ensure workshops

have precision-engineered solutions designed for Asian and European passenger cars and LCVs.

At the heart of Blue Print’s excellence lies bilstein’s clutch competence centre in Germany, where cuttingedge technology meets rigorous quality control.

Blue Print also offer SMARTFIT conversion kits as cost-effective, easy-to-install alternatives for lasting performance and detailed instructions for hassle-free installation.

https://bilsteingroup.com/en/brands/blue-print/

Factor invests in braking boost for MOT season

LKQ Euro Car Parts has made a signiﬁcant investment into bolstering its braking o ering, ensuring that customers can beneﬁt from access to the most extensive range of products, parts and consumables available on the market.

The move comes ahead of the beginning of MOT season, with data from the DVSA showing that faulty brakes account for 29% of dangerous MOT defects, making them the second most common cause behind tyres at 60%.

The new investment will improve stock proﬁling and availability of the business’ industry-leading braking range across its 280-branch network, allowing it to maintain rapid levels of service throughout times of peak demand.

This includes leading original equipment brands such as Brembo — for which LKQ Euro Car Parts has the largest stock holding and range in the UK — and aftermarket specialists such as Eicher, o ering an a ordable aftermarket solution.

LKQ Euro Car parts is also the exclusive supplier of Pagid braking products to the UK aftermarket and has been for the past 15 years. Pagid delivers unmatched quality and reliability developed throughout 75 years of service to the industry.

This expanded o ering will be underpinned by LKQ Euro Car Parts’ industry-ﬁrst wear and tear braking warranty, which covers customers against damage to the product that occurs during in ordinary use within the stated period.

Matt Robinson, B2B trade director at LKQ Euro Car Parts, said: “With

braking issues accounting for such a high proportion of MOT defects, it’s incredibly important to us that our product range caters to all customers — whether they need a leading aftermarket product or original equipment. This investment means that not only can we o er this variety, but that customers can access it quickly and reliably and remain safe on the roads.

“With no other factor o ering the same level of protection, we’re continuing to position ourselves at the forefront of braking innovation and excellence.”

www.eurocarparts.com

Putting brake drum issues under inspection

CV braking supplier, Fras-le, is o ering guidance on how to address some common brake drum issues such as heat checks and martensite spotting.

Heat checking appears as ﬁne, hairline cracks on the braking surface and is caused by the normal heating and cooling process during braking. While typically not problematic, if these cracks grow into larger ones, the brake drum must be replaced, warns Fras-le.

Martensite spotting is another concern, and is visible as dark, raised spots on the drum’s surface.

This occurs when the drum is subjected to extremely high temperatures, which can change the material’s structure and make it more vulnerable to cracking. Both the drum and the brake linings should be replaced in this case, and the cause of the overheating must be addressed.

Blued brake drums, often caused

by repeated hard stops, brake system imbalance or faulty return springs, can also be an issue.

While these drums may not require immediate replacement, the brake system should be checked for balance and return springs should be inspected for wear or damage, advises Fras-le. If left unresolved, this condition can lead to more serious problems such as cracking.

Broken mounting rings, caused by improper drum installation or hub issues, must also be addressed immediately. The hub should be checked for defects and cleaned or replaced if necessary, and the drum must be replaced if any cracks are found, advises the braking supplier.

Fras-le brake drums are crafted with precision to ensure superior performance and reliability. Each drum undergoes an exact casting process,

producing uniform wall thickness for consistent thermal expansion, minimising brake judder and vibration, and ensuring even brake stress distribution.

To guarantee quality, every batch is rigorously tested for metallurgical composition, hardness and tensile strength. Manufactured from highgrade cast iron, the drums are cooled at a constant controlled temperature for optimal hardness and durability.

In line with the highest standards, Fras-le brake drums are UN ECE R90:02 certiﬁed, meeting stringent regulations for braking performance, product integrity and manufacturing quality.

Designed to provide a smooth ﬁnish with sharp cutting tools, these brake drums deliver the reliable, high-quality performance expected from Fras-le. www.fras-le.uk

Think Clutch. Think Blue Print.

With a premium Clutch range designed to fit over 300 million vehicles worldwide, we ensure workshops get the right solution, every time.

At the core of our success is the bilstein group Clutch Competence Centre where each component undergoes meticulous in-house testing to ensure optimal performance and durability.

Experience Blue Print Clutches!

Introducing the Brembo Xtra range

Superior style and extra performance for passionate drivers

The company’s experience in the OE market is reflected in this exclusive line-up that includes a broad portfolio of braking solutions dedicated to the Aftermarket segment

Brembo Xtra range is a cool replacement lineup of braking solutions that combines distinctive performance with an attractive design to enhance the pleasure of sporty braking in every driving condition.

Directly derived from Brembo’s extensive expertise in innovative processes and solutions for the OE market, the Xtra products perfectly suit the needs of passionate drivers capable of taking their on-road driving experience to the next level with the customisation of their cars.

With 60% vehicle parc coverage, the Xtra range already includes more than 300 disc part numbers, 200 brake pads and X-Style calipers, which are the most recent member of this product family. In particular, the Xtra range is made up of Brembo X-Style calipers, Brembo Xtra discs, Brembo Max discs, Brembo Sport discs and Brembo Xtra brake pads.

Dedicated to premium models, the Brembo X-Style calipers are the latest Xtra addition to the Aftermarket segment. Exuding a colourful touch of originality, they are the ideal choice for passionate drivers seeking a ‘plug & play’ car set-up.

They offer an ideal customisation solution by blending the renowned elegance of Brembo’s fixed aluminum calipers, with a touch of originality from a choice of distinctive colours that will suit each driver’s unique style. The standard shades are red, yellow, black and grey, with other custom colours also available upon request.

Brembo Xtra discs have been developed to offer an efficient cooling system, with greater air circulation and improved heat and water dissipation capabilities. The sporty aesthetic is emphasised by performance-enhancing holes in the braking surface which serve to scrape material from the braking surface and thereby reduce brake disc wear.

Brembo Max discs are engineered with unique shape to enhance functionality

Brembo Max discs are engineered with a unique shape that enhances the functionality of the braking system, to ensure an immediate braking response on application of the brake pedal. The slotted disc enables a higher friction coefficient, which also improves stopping performance in the initial stages of braking, even at high temperatures. Moreover, Brembo Max grooves are designed to control conditions under which brake discs wear, and are finished with a protective UV coating to prevent corrosion.

Brembo Sport discs are ideal for enthusiasts who use their vehicles both for everyday driving and for a more dynamic, sporty experience. The specific slotted design on the braking surface ensures lasting pad surface cleaning, which improves braking consistency by dissipating the heat and gases generated when the pads come into contact

with the discs.

Additionally, Brembo Sport discs provide better initial bite at the start of braking, making the driving experience even more complete.

Brembo Xtra brake pads are designed to work with Brembo Xtra discs and Brembo Max discs to provide excellent performance combined with ultimate precision. Made from a combination of 30 different components to create exclusive friction material, the pads are the perfect choice to enhance sporty driving pleasure, without impacting on mileage or compromising on safety and comfort on the road.

Brembo Xtra brake pads are designed to work harmoniously with Brembo Max discs and Brembo Xtra discs, each operating interdependently to provide excellent performance and ensure complete control over the braking system.

Brembo Xtra brake fluid is the ideal solution that combines the exceptional resistance to high temperatures of a DOT 5.1 fluid with the low viscosity of a DOT 4 fluid.

Viscosity is an important factor for the correct operation of the braking system, above all in modern vehicles with anti-locking brake systems and electronic systems for traction and stability control. In these systems, the fluid flows through the control mechanisms. It is therefore vital that the liquid is extremely fluid, because of the need for a precise and immediate transfer.

Due to these characteristics, Xtra brake fluid is the liquid that Brembo suggests in combination with the other products in its Xtra range, such as discs, pads and calipers, for sporty and safe road driving.

XTRA DEMAND

SUPERIOR STYLE, EXTRA PERFORMANCE

Expertly engineered by Brembo. Disc and pad have been developed to work perfectly together, enhancing braking capability and delivering the pleasure of sports performance in every drive.

• Unparalleled brake pedal precision

• Enhanced heat and gas dissipation for improved braking system cooling

• Optimal braking stability

• Iconic design for a stylish sports look

• Excellent friction coefficient for greater grip and fast response

Demand Xtra. Get more.

Accelerate your braking expertise

First Line product director Kelvin Olds on the importance of maintenance and potential pitfalls of incomplete or improper brake servicing

Maintaining a vehicle’s braking system is one of the most important aspects of ensuring safety on the road. Brake components work together to provide reliable stopping power, but when individual parts are neglected or replaced in isolation, the overall performance and safety of the braking system can be compromised.

Brake pads naturally wear down over time, but if they are replaced without also installing new discs, the old discs’ worn surface can cause the new pads to wear unevenly. This uneven contact reduces braking performance, increases stopping distances and can lead to noise and vibration during braking.

While it may seem cost-effective to replace only the brake pads, this approach often leads to greater expenses down the line.

Replacing both components at the same time ensures the brake system works optimally.

Brake replacement is not just about discs and pads; supporting components

like brake hoses, hardware and brake fluid also play a crucial role in overall performance. Neglecting these ancillary parts during a brake service can create significant safety and performance issues.

Brake hoses can degrade over time. Cracks or brittleness can lead to fluid leaks, while swelling under pressure can reduce braking efficiency and create a spongy brake pedal. In extreme cases, deteriorated brake hoses can burst.

Brake hardware, including springs,

clips and pins, ensures the correct alignment and function of the brake pads and shoes. If worn or damaged hardware isn’t replaced during a brake service, it can lead to noise, uneven wear, and poor performance. Loose or misaligned pads will reduce stopping efficiency and increase the frequency of pad replacement.

Brake fluid is another critical factor often overlooked during maintenance. Over time, brake fluid absorbs moisture, which lowers its boiling point and can lead to brake fade under heavy use. Contaminated fluid can also cause corrosion in brake lines and calipers.

Regular brake fluid flushes, ideally every two years, are essential to maintain reliable performance and extend the life of the entire system.

Once new brake pads or discs are installed, a proper bedding-in process is essential. Bedding-in involves a series of controlled braking actions that allow the pads and discs to establish even contact and consistent friction.

www.firstlineltd.com

R&D key as range of calipers expands

Fras-le brand Juratek has added more than 300 calipers to its range and continues to build on its 30-year reputation for supplying high-quality products for passenger car and light commercial vehicles.

After introducing calipers six years ago the team has remained committed to research and development to ensure customer demand can be met.

“It was a natural progression,” said Matt Leeming, head of product management for the EMEA region at Fras-le Mobility. “We talk to our customers regularly and they were keen to have a larger range of calipers,

especially given the success they have in selling the Juratek brand.”

The additional 358 numbers, introduced since September 2024, means the range now consists of over 900 calipers and has increased vehicle parc coverage to more than 33 million.

Leeming said: “We’re not only committed to meeting application demand in our product development process. We have also gone a step further and developed a system where we look at a customers’ stock levels, and introduce a range based on local vehicle population. This ensures we are developing parts that are important to our individual customers.”

www.juratek.com

Installation best practice for pads and discs

For independent technicians, replacing brake discs and pads is a routine but important task. However, Comline tells Aftermarket there are scenarios that can test even the most experienced professionals.

Rusted components, warped hubs, compatibility and strange vibrations are just some of the issues technicians can face in workshops. Here are eight identified problems and their solutions:

Rust and corrosion

Problem: Rust can build up on brake discs, often because of moisture or road salt, which can make removing the discs from the hub difficult.

Solution: Apply penetrating

oil, use a rubber mallet or a specialised puller. In severe cases, carefully apply heat to loosen the disc. Future issues can be prevented by fitting Comline coated discs, which feature an anticorrosion coating.

Seized or stuck fasteners

Bolts or screws may seize due to rust or overtightening. Use penetrating oil, an impact driver or heat to

free the fasteners. As a last resort, try drilling them out!

Damaged or warped hubs

If a hub is dirty or uneven, this can result in improper disc seating, causing wobble or vibration during braking. Clean the hub with a wire brush or abrasive paper. Check for runout using a dial gauge. For severely damaged hubs, replace them with a Comline hub assembly, which

comes as a complete kit. Incorrect installation

Misalignment or failure to torque bolts properly can lead to uneven braking or damage. Follow the manufacturer’s installation procedures and use a torque wrench.

Brake pad issues

Combining old or incompatible brake pads with new discs can cause uneven wear or poor performance.

Always install new brake pads when replacing discs and fit them using axle sets. Comline’s R-90 approved brake pads complement its coated discs for outstanding stopping power.

For solutions to these and other issues visit: https://www.comline. uk.com/braking

REMANUFACTURING MAKES SENSE

Why tech expertise is vital component

Autoelectro has supported the automotive aftermarket, providing motor factors and technicians alike with a quality, OE-specification product, for nearly 40 years.

Many of the firm’s engineers have worked for the business for more than 30 years and Autoelectro is keen to share the expertise they have gained from stripping back old cores or inspecting damaged components at the remanufacturing facility in Bradford.

It is this knowledge that helps to reduce returns, which are frustrating and potentially damaging for reputations of motor factors and technicians alike.

The firm always urges technicians to diagnose and cure problems rather than simply replace a ‘broken’ unit. Autoelectro’s Harnek Bhogal said: “If a motor factor simply accepts the return and sends another starter, without a technician investigating the underlying issue, it can lead to misunderstandings and annoyance.”

Technicians are also encouraged to investigate the broader electrical system before installing a new starter motor.

Common start motor issues

include the Vauxhall Antara, Chevrolet Cruze/Captiva 2.02.2 models (2009-onwards).

Autoelectro has noticed that the wiring loom to the rear of this starter motor solenoid is not always heat shrunk correctly.

Consequently, the solenoid’s B+ terminal is prone to melting off from excessive heat exposure. Without addressing this wiring issue, replacing the starter motor alone will not provide a lasting fix.

On the Dacia Sandero/ Duster, Renault Clio, Nissan Micra 0.9-1.2 models (2013 onwards), sometimes vehicles equipped with a push-button start can experience a fault where the button becomes stuck, keeping the starter motor engaged.

When this happens for an extended period, the starter’s internal components overheat and fail — a ‘burnt out’ starter. Again, replacing the starter without fixing the faulty button mechanism will only lead to repeated failures.

A starter motor does not produce power on its own. It relies on a vehicle’s ignition system, battery and wiring. As a result, if a starter motor has failed, it is probable that an underlying vehicle fault is responsible.

www.autoelectro.co.uk

Lucas range included in GSF deal

GSF Car Parts has added premium brand Lucas to its rotating electrics lineup, with starter motors and alternators being distributed by GSF as of January — to be followed by other Lucas product lines throughout the year.

The range will cover more than 8,700 SKUs, with coverage for 95% of the vehicle parc.

Applications focus on passenger vehicles and light commercial vehicles with an internal combustion engine, with modern drivetrains such as hybrid and stop/start systems also catered for.

Lucas remanufactures used parts and components

at its production site to make them perform as well as the original OE units, which means garages return the replaced unit back to Lucas for a surcharge credit.

In addition, this improves sustainability as components can be serviced and reused beyond their original application.

https://www.lucas automotive.com/en/

Online video tool for technicians

In its latest ‘Discover’ series, DENSO Aftermarket focuses on its starter and alternator programme and how it provides a user-friendly solution that makes life easier for the technicians that fit them and the wholesalers supplying them.

The video details how the coil resistance and thermal losses of its alternators are cut by half, while delivering 50% more output from 20% less weight.

Also in focus are the high torque motors within its starters that can generate fast and consistent power for effortless starting performance.

Alongside concerns for the environment, the video highlights the

convenience that DENSO’s no surcharge or core return policy provides aftermarket businesses.

Starters have progressed in tandem with vehicle designs into compact, lightweight, highperformance devices.

DENSO is a true pioneer of starter and alternator technology and the world’s largest original equipment manufacturer of rotating electric parts, with a global market share of more than 25%.

As a result, its replacement starters and alternators are small and light.

Visit https:// www.youtube.com/ watch?v=3nhbKIToMB4 to see the video.

Innovation gets green light to power ahead thanks to manufacturer approvals

Zeller+Gmelin is continuing to expand its expertise in the field of heavy duty (HD) engine oils after receiving auto manufacturer approvals.

Innovative new approvals confirmed by the lubricant producer include the Deutz DQC III-18 LA for the Divinol Multimax High Tech 15W-40 and the Volvo VDS-5, Renault RLD-5 and Mack EOS-5 for the Divinol Multimax LS-FE 5W-30.

With these certifications, Zeller+Gmelin said it has become the first mediumsized company in the race for oil manufacturers to receive the Volvo VDS-5 approval.

Divinol Multimax High Tech 15W-40 is a premium HD engine oil that was specially developed for the adverse requirements of the forestry, agricultural and construction industries.

These industries often rely on Deutz engines, which are known for their robustness.

The Deutz DQC III-18 LA approval now underlines the high quality of this engine oil. It is characterised by excellent thermal stability, which ensures a stable lubricating film even at high temperatures, according to Zeller+Gmelin.

At the same time, the oil is said to offer reliable protection and easy handling at low temperatures. Thanks to its suitability according to the manufacturer’s specifications and beyond, the engine oil is ideal for demanding applications.

Andreas Krapf (pictured), product manager for automotive/special vehicle products at Zeller+Gmelin,

said: “With this Deutz approval and other existing approvals for Divinol Multimax High Tech 15W-40, we are emphasising our position as a reliable partner for applications that require the highest levels of resilience and performance.”

Divinol Multimax LS-FE

5W-30: VDS 5 approval from Volvo & efficiency through modern engine oil technology

Divinol Multimax LS-FE 5W30 is a modern, viscosityoptimised engine oil of the latest generation.

It is based on low-SAPS technology and was specially developed for truck engines with the latest emission standards. With the Volvo VDS-5, Renault RLD-5 and

Mack EOS-5 approvals, Zeller+Gmelin said this underlines its claim to the highest efficiency and sustainability in modern engine oil technology.

The basis is the modern oil technology known as low-SAPS or low-ash. It comprises fewer sulphur and phosphorus-containing additives and tends to produce less ash.

These properties ensure trouble-free and long-lasting operation of exhaust gas after-treatment systems such as catalytic converters and particle filters. The oil also offers a reduced HTHS viscosity, which enables fuel savings without compromising wear protection.

The low emissions and resource-saving properties actively contribute to environmental protection. At the same time, extended oil change intervals ensure reduced operating costs and greater economic efficiency.

Krapf said: “The worldwide use of exhaust aftertreatment systems such

as catalytic converters and particle filters has significantly increased the demand for lowash, low-SAPS engine oils.”

Both oils are widely used in highly stressed engines — from construction and agricultural machinery to modern trucks of the latest generation.

In particular, the approvals for Volvo, Renault and Mack confirm the international competitiveness of Divinol products, Krapf said.

“Our products combine modern technology with high performance, a long service life and excellent engine protection,” Krapf said.

“Our solutions offer clear economic and ecological advantages, particularly in the transport and logistics sector.

“With our developments and approvals, we guarantee our customers not only highquality products, but also clear economic and ecological advantages. It is important to us to contribute to increasing efficiency and sustainability in the commercial vehicle sector.”

Since 1866, Zeller+Gmelin has been developing lubricants for vehicles and machines valued for their performance, reliability and cost-effectiveness

Quantum of performance driving sustainability

TPS unveils premium upgrade to its oil range with the introduction of innovative new products

TPS, supplier of Volkswagen Group approved genuine parts to the independent motor trade, is boosting its oil offer with new products, Quantum oil specific staff training to enhance the customer experience and more sustainable packaging options.

The Quantum oil range, exclusively available through TPS, is to be increased to 19 with two new products. This will make it the largest selection of Quantum oils ever available to the TPS customer network.

The first of the new oils — set to be available from April — is the Ultra FPW 5W-30. A premium performance oil, it has been developed to meet the new Stellantis specification FPW9.55535/03, now required for many DV5 and EB2 engines.

As such, the Ultra FPW 5W-30 provides a large car parc coverage for this grade and with its high protection formulation mitigating against wear and dirt, it is one of the premium oil options in the range.

The second new oil, the Ultra PSA OW-20, is a low viscosity grade designed to help lower emissions by reducing fuel consumption. It has been developed for PSA engines, along with specifications for other Stellantis engines not covered by Ultra FPW 5W-30.

Ultra PSA 0W-20 features Fuchs advanced circular technology, which helps reduce fuel consumption and exhaust emissions, resulting in a lower carbon footprint compared to conventional oils.

It also provides optimum performance and engine protection by preventing spark plug fouling, reducing deposits in the combustion chamber and the exhaust gas aftertreatment system — offering a mix of sustainability combined

with performance.

Josh Milford, VW aftersales products manager, said: “With two new oils added to the range, Quantum oil now has 96% coverage for the UK car parc and holds approvals and recommendations for use in a variety of modern vehicles, including hybrids, and across a range of manufacturers.

“Each and every Quantum oil product is manufactured to the highest quality and designed to operate under the toughest conditions.”

Milford said the LongLife, Platinum, Ultra and Synta oil sub-brands provide a significant choice of options suitable for both petrol and diesel cars, and for vehicles with long service intervals and specific engine requirements.

“With such a comprehensive range of products comes the reassurance for customers that, whatever the requirements of their vehicle fleet and servicing needs, TPS will have an oil option for them.”

TPS is also rolling out specific training for Quantum oil across its network to ensure customers receive the best

advice and recommendations.

In addition, TPS can provide customers managing vehicle fleets with the opportunity to rationalise their current oil needs into a smaller number of bespoke oil products.

This service ensures the correct oil is still chosen for the customer’s fleet whilst being as efficient as possible with the number of oil grades selected.

TPS is also increasing its sustainable packaging options, with a new one litre pouch for oil products that can be recycled and which offers significant savings compared to plastic equivalents of 43.51kg of plastic per 1,000 units.

The new 1L pouch adds to existing sustainable packaging options, such as the Cube, which is a single-use, recyclable packaging system.

The Cube, available in 1L, 5L and 20L pack sizes, is made from a strong, durable, cardboard outer that can be flat packed and disposed of along with normal recycling waste.

The Quantum oils range is available from your local TPS centre.

https://tps.trade/products

Discover the Oil range

Supplied exclusively by TPS

The Quantum Oil range is meticulously crafted to surpass the latest motor industry and manufacturer standards. Tailored for Volkswagen Group vehicles, it’s also endorsed by leading manufacturers, making it perfect for over 95% of vehicles on UK roads*.

Castrol honours workshops as future strategy unveiled at inaugural conference

The UK’s bestperforming Castrol Service workshops have been recognised at the first-ever Castrol national conference.

The event in Wales featured the inaugural Castrol Service Forever Forward Awards, which highlighted the achievements of independent workshops within the firm’s network, which now includes over 270 businesses based in the UK and Ireland.

Eden Tyres and Servicing, which operates 24 workshops throughout the East Midlands, triumphed in the ‘Strong Social Media Award’, recognising the business that uses digital platforms to build a customer following and drive growth.

The ‘Building Community Award’, which recognises workshops that run campaigns aimed at building a community of customers, was won by Nottingham-

based Lindleys Autocentres.

The business sponsors local teams and supports local talent including 10-year-old go-kart racer Luke Milward.

R S Autotechnik, a German vehicle specialist based in Gloucestershire, took home the ‘Extra Mile Customer Experience Award’, created to recognise workshops that raise their service levels through the actions of highly trained members of staff.

The ‘Castrol Spirit Award’ was won by Sophie Redden at Priorslee Motor Services

in Telford. Sophie was nominated for embracing the spirit of the Castrol brand and putting Castrol’s vision and values at the heart of the workshop.

Castrol said Redden’s enthusiasm for engine care showed in her commitment to helping others understand the critical role that highquality oils play in vehicle performance, efficiency, and sustainability.

Oldfields Garage Services in Leominster were crowned the winners of the headline ‘Garage of the Year Award’.

Castrol also used the conference to outline its future strategy and explain latest offers.

Delegates were able to join practical sessions covering a range of useful topics including digital marketing, with Maisie Raine from the Race Group and Harry Laflin from Bray Leino debunking myths and showcasing tools available to workshops to help maximise their digital presence.

A separate session engaged workshops on how best to manage new revenue streams via car valeting with partner, Autoglym.

Key exhibitors included Garage Hive, SAMOA Workshop Equipment.

Zoe Rogers, country activation specialist at Castrol, said: “It was particularly enjoyable to recognise those businesses that have gone above and beyond with our inaugural awards.”

https://www.castrol.com/

Iconic brand in pole position for new season

As this year’s motorsports season gets underway, iconic engine oil Duckhams is celebrating its motorsports legacy.

Racing success is at the heart of the 125-year-old brand, which was ‘Born to Race’.

Duckhams chief marketing officer Rajat Moitra said the 125th anniversary year proved to be another triumphant season.

The iconic brand has a long history dating back to 1899 when Alexander

Duckham established his own oil company. His entrepreneurial, pioneering spirit has been at the company’s heart since then.

Duckhams was responsible for developing revolutionary new process oils that controlled the build-up of carbon deposits in the 1920s and launched the first synchromesh gear oil in the 1930s.

In 1951, Duckhams introduced Europe’s first multigrade oil, an innovation which transformed

lubrication technology forever.

Today, Duckhams delivers high-performance engine oils formulated to keep engines of all ages

moving. Their passenger and commercial vehicle lubricants are available in 27 countries across Europe, the Middle East and Asia. www.duckhams.com

Oldfields MD Tim Benson receives the Garage of the Year Award

www.ukla-vls.org.uk

Busting the reman myth

Auto parts major Borg Automotive Reman highlights the exceptional quality and performance that comes from remanufactured turbochargers

Through a meticulous remanufacturing process and stringent quality assurance — including certifications such as DIN EN ISO 9001:2015 and the IATF 16949 automotive supplier standard — Borg Automotive Reman ensures that each turbocharger meets the highest industry standards.

Only original parts are remanufactured and the process is highly sophisticated. Every incoming turbocharger is disassembled, cleaned and thoroughly inspected.

If it is suitable for reman, the specialists remove all dirt and oil residues from the housing parts. Small scratches on the inlet are polished out, and threads that fail the quality test get repaired. Small and worn parts are replaced by parts from renowned tier 1 and tier 2 suppliers.

Each turbocharger is then precisely balanced and the flow rate is adjusted according to specifications. In addition, each device must pass more than 30 tests before it goes on sale. All turbochargers are traceable as part of the quality assurance process.

As thousands of used turbochargers pass through the hands of our reman

specialists, they can identify differences between various original designs. By applying the design optimisations from the latest versions to older models, they can help prevent premature failures.

This unwavering focus on quality not only ensures the reliability of reman turbochargers but also positions Borg Automotive Reman at the forefront of industry innovation.

As a result, the company can remanufacture not only electrically actuated turbochargers, but electric power steering racks or electric air conditioning compressors as well.

Nelson Gracias, Borg Automotive Reman product manager, said: “Depending on the design,

GSF in Lucas turbos supply deal

GSF Car Parts is to stock turbochargers from the Lucas range under a new partnership with Borg Automotive.

The company said the move gives coverage of 95% of the turbo market and includes fitment for both passenger

and light commercial vehicles.

Brands available through Borg, which specialises in the remanufacturing of OE-quality parts for the European aftermarket, include DRI and TMI, in addition to Lucas. Parts include starters, alternators, brake calipers, aircon compressors, EGR valves, steering racks, and steering pumps.

GSF will invest in stock from across Borg Automotive’s premium brand Lucas, which will be distributed to its branch network from its National Distribution Centre in Wolverhampton.

GSF’s CEO Steve Horne said:

communication between the turbocharger and the ECU is possible via both CAN bus and a pulse-width modulated signal. Understanding the flow of information is vital to guarantee optimum quality.”

Compared to purely mechanical or pneumatic systems, this allows the engine control unit to control the turbocharger performance particularly precisely and flexibly, Gracias said.

Many of the reman turbos range offered feature an electric actuator. For instance, two newly added turbochargers are for models from Hyundai, Kia, Nissan and Renault. They represent a pool of around 450,000 vehicles in Europe.

The turbos are available under the company’s own brands Elstock, DRI and TMI, as well as under the traditional Lucas brand, which is used under licence.

The constantly growing range now includes around 880 references for passenger cars and light commercial vehicles, covering more than 157 million vehicles in Europe.

Turbochargers with variable turbine geometry are also available, along with electrically controlled models or biturbos — usually with a gasket set included in the scope of delivery.

“We’re excited to be distributing a diverse range of products under the Lucas brand. This partnership not only expands the support we can offer our customers with a broader product range, but also strengthens our collaboration with Borg, which is a fantastic step forward.”

Klaus Jensen, country manager and senior sales lead for the Borg Automotive Group, said: “We see great potential in this collaboration and are convinced that it will generate strong results for both parties and, most importantly, for customers.”

Additive for Diesel Particulate Filters

NEW PatFluid® Bag Range

Seven new DPF Additive Bags available now.

• PatFluid Bag range designed specifically for vehicles with flexible pouch DPF additive dosing systems.

• The new Bag range is pre-filled with PatFluid additive ensuring easy and quick replacement.

• This complements our current offering of the PatFluid 1L, 5L and Transfer Kits for vehicles with tank reservoirs.

• Aids DPF regeneration by lowering the combustion temperature of soot trapped in the filter.

• Quality product sold for over fourteen years.

• Cost-effective & highly reliable.

For more info, please see our website, or contact us.

Everyone

PatFluid is our aftermarket replacement for DPF additives which are used by various passenger car and van manufacturers.

Video guides turbocharge support for workshops

Nissens Automotive has unveiled two new videos to help technicians to effectively diagnose issues and efficiently install new units.

They cover electrically activated turbos and those with an electronic position sensor and are in line with free support provided in various formats, in addition to the manufacture of premium quality aftermarket components.

Each video includes common topics such as troubleshooting, best practice, a technical bulletin, learning and warranty terms, and naturally vary when dealing with specific details — whether that’s considering the condition of the electrical connections of the electrically activated turbo, or the vacuum testing requirements of the turbo with the electronic position sensor.

Both videos are on the Nissens

YouTube channel and available on the Nissens Experts portal, where workshops already fitting Nissens parts will be familiar with the wide ranging additional technical support the company provides.

The portal gives aftermarket professionals a broad spectrum of technical information, from training modules and videos to best practice procedures and product information. All

Top tech tips for performance

Melett, a leader in precisionengineered turbochargers and components for the global automotive aftermarket, is serving up expert guidance on common turbocharger failures — and how to prevent them for optimal performance.

Insufficient oil flow is a major risk, as blocked oil feed pipes, worn oil pumps and sludge build-up from improper shutdowns are common causes of lubrication failure. Without adequate oil flow, turbo bearings can suffer rapid wear and fail.

To avoid these issues, Melett recommends priming the oil system thoroughly before fitting a replacement

turbo and ensuring oil feed pipes are replaced to remove blockages.

Using high-quality, correct grade oil and allowing the engine to warm up properly before driving are simple yet effective ways to extend turbocharger life.

Oil contamination remains one of the leading causes of turbocharger failure. The effects of debris from engine wear or poor-quality filters can cause a major issue. Dirty oil can result in significant damage to the turbo’s internal components.

Melett advises technicians to purge oil systems after any failure and take care when replacing oil to prevent accidental contamination. Using high-quality filters and replacing oil at the recommended intervals will help maintain peak condition.

Overspeeding, which occurs when a turbo operates beyond its intended limits, is another common failure mode. Blocked air intakes, torn air pipes and leaks in the system all force the turbo to work harder, increasing the risk of component fatigue and damage.

Melett advises checking air hoses

are designed to help workshops deliver better customer service and make jobs easier.

In common with the rest of the Nissens range, all of its replacement turbos are characterised by excellent product quality, in line with the company’s genuine Nissens quality standards.

These benchmarks include undergoing a wide variety of tests and incorporate design and material improvements that contribute to their high performance and durability.

A further benefit for workshops is the ‘first fit’ concept, which, in common with every component in the Nissens range, means that whenever extra parts are needed, such as for a turbo’s correct installation, they are included in the box, saving installers time and effort. www.nissens.com

and intake systems for leaks or cracks. Ensuring seals are intact and replacing damaged components can significantly reduce the risk of overspeeding and associated failures.

Debris and particles that can enter a turbocharger, whether through servicing or engine wear, pose a serious threat to performance. Tell-tale signs include grinding noises or visible marks on the turbine or compressor blades.

To prevent this, inspect and clear all intake pipes and air filters before fitting a replacement. Regular servicing should include a thorough check of air hoses and filters.

Blocked diesel particulate filters (DPFs), hot engine shutdown or cooling system leaks can cause lasting damage to internal components. The excess heat leads to carbonisation of the oil within the turbo.

Technicians should check cooling systems and DPFs for any blockages or leaks during servicing. Additionally, drivers should be reminded to allow engines to cool after long journeys. www.melett.com

Breathing easy in the cabin

Clever products ﬁt for summer

AVA’s Clever Fit Concept helps workshops make the Clever Choice for the AC season

As the weather warms up, ensuring that vehicle AC systems are performing at their best isn’t just about driver comfort — it’s essential for vehicle health and customer satisfaction.

MAHLE Aftermarket o ers a comprehensive range of solutions through its distinct standard (S) and premium (P) lines, which give workshops the ﬂexibility to provide the right solution for every customer and budget.

Alan Povey, quality,

warranty, and technical manager, said: “Low-cost AC parts may seem like a good deal at ﬁrst, but they often fail prematurely.

“By choosing MAHLE’s S or P range, workshops can o er customers the right part for their needs, and the conﬁdence that it’s going to last.”

MAHLE’s online TechTool, available via the ﬁrm’s website, gives workshops the insights they need to diagnose and repair AC issues quickly and e ectively, Povey said. www.mahle.com

Testing protection to the limit

As a market leader in replacement AC systems and the components that are within them, Nissens Automotive is always willing to go the extra mile and assist workshops.

With a system comprising so many components, it’s di cult to go into the ﬁne detail of them all, but the condenser is one of the most critical parts. Even if the part seems to be okay and is still partially working, a condenser in poor condition can lead to costly

system failure.

Nissens has developed a corrosion-protective coating that considerably extends the part’s lifespan. It is based on a powder coating that precisely covers the entire surface of the part.

Nissens has invested in its own lab to conduct longterm corrosion tests that simulate natural atmospheric conditions and ensure the prolonged lifespan of its condensers.www.nissens. com/support

Although motorists often don’t think of their air conditioning until the ﬁrst freak hot day in spring, workshops need to be more proactive and make sure the maintenance of the system is on their ‘to do’ list before the onset of summer.

AVA, part of the Nissens Group, o ers ‘The Clever Choice’ in the automotive aftermarket with a mix of competitive pricing, good quality, optimised range and ﬂexible logistics solutions.

AVA’s AC range comprises more than 3,180 references,

which correspond to 16,600 plus OE part numbers.

Whether it’s a radiator, condenser, or oil cooler, AVA guarantees compatibility and optimal performance.

AVA’s oil and gas finder tool simplifies identification of the appropriate refrigerant and lubricant types and quantity for specific requirements.

https://oil-gas-ﬁnder.avacooling.com

Online AC support is a breeze

DENSO Aftermarket has produced a helpful video for technicians on compressor replacement procedure along with advice on oil formulations to suit the requirements of various products.

There are three formulations of premium quality oil in DENSO’s AC lubricant range:

● ND-oil 8 is a PAG 46, designed for mechanical compressors using R134a refrigerant;

● ND-oil 11 is a POE formulation, designed for electrically driven compressors using either R134a or R1234yf refrigerant;

● ND-oil 12 is another PAG 46 formulation, but with speciﬁc additives and is for mechanical compressors using either R134a or

R1234yf refrigerant;

In addition to the correct formulation of oil, when installing a replacement compressor, it is vital to have the right amount of oil in the AC system.

If, when the old compressor was removed, the system has been ﬂushed, the new DENSO compressor can be installed directly, but technicians are reminded to check that the pre-ﬁll quantity matches with the vehicle manufacturer’s data.

www.denso-am.eu

VMaking battery support part of the service

ehicles today have essentially become very expensive computers on wheels. When a vehicle enters a workshop for service or repair, the diagnostic processes being undertaken as part of these procedures are placing the battery under greater strain than ever before, risking battery failure.

Battery support is therefore an essential part of all workshop practices. Using battery support in conjunction with any routine service, fault ﬁnding or repair, should be carried out not only from a technical safety point of view, but also to maximise workshop e ciency and provide a complementary added value service to the customer.

Opening a car door triggers the interior and exterior lights which can then deplete the battery. Using the heating system or electric windows, using the vehicle audio system, charging a phone or other devices from the car, and the keyless entry system, all use energy which comes directly from the battery.

A modern vehicle has more than 200 electronic control units (ECUs), they control many of the vehicle’s functions and a lot of them are turned on at the same time as you unlock your vehicle.

A recent survey undertaken by CTEK in the UK, partnership with Professional

How charging up your battery support tech and knowhow can be a win-win for workshops and customer service

Importance of battery support in workshops

is often not fully appreciated

Motor Mechanic, identiﬁed that as many as 80% more vehicles entering the workshop now, compared to 2020, have a battery that needs attention.

These batteries either need recharging, reconditioning, or replacing.

The survey also found that only 45% of workshops o er battery charging as part of regular maintenance.

Mark Poole, sales manager for CTEK, said battery support knowledge is increasing, but at the same time many workshops are still not maximising the opportunity.

“If the battery isn’t in a great state when it enters the workshop, any drains or strains during the diagnostic process could result in battery failure, disrupting the diagnostic procedure.

“Battery support is a vital activity often not fully appreciated for its importance in saving a technician’s time, ensuring against costly diagnostic failures and preventing possible costly

damage to the ECU.”

CTEK’s survey showed that although 75% of workshops charged batteries during maintenance, 70% of technicians felt they did not have enough knowledge when it came to battery support.

“It is a safety net for the workshop. If the battery is faulty then there is an opportunity to talk to the customer and recharge the battery, or replace it with a new one. It is added value to the customer if the workshop can give the tips and advice that will extend the life of the battery.

“The function of the battery support is to give as high current as needed at a preferable voltage, and it is recommended to have the battery support plugged in during the whole service session.”

Poole said many manufacturers have a demand for at least 120A when a vehicle is being serviced while a lot of the new models have a demand for at least 100A.

“As a result we are seeing a big demand for our PRO120 product — a fully automatic 120A battery support unit, with incremental voltage power supply, for precise control over the most demanding fault ﬁnding, service and repair procedures. It can protect against battery failure during even the most demanding procedures.”

LUXUS

LUXUS SERIENMÄSSI

Workshop installation award for Straightset honours firm’s expertise and dedication

Straightset has been honoured with the Ravaglioli installation of the month award, recognising its outstanding work at a full workshop design, supply and installation in Scotland.

The company said the accolade from Ravaglioli, a globally recognised manufacturer of automotive repair workshop equipment, highlighted its commitment to delivering high-quality garage installations and its expertise in workshop equipment solutions.

Straightset was honoured as part of Ravaglioli’s ‘Rpower’ initiative, which acknowledges outstanding installation projects.

The award-winning project was equipped with Ravaglioli vehicle lifts including lifts specifically designed for electric vehicles, expertly installed to ensure maximum efficiency, safety, and compliance.

Straightset managing director Andrew Bates said:

“We are proud to receive this recognition from Ravaglioli. Our teams work collaboratively to provide workshops with top-tier installations that enhance productivity, safety and innovation. This award is a testament to their expertise and dedication.”

As part of the recognition, Straightset has received Ravaglioli’s prestigious Ravpeople

award, symbolising excellence in workshop installation.

The company said it remains committed to supporting UK car and commercial workshops with industry-leading garage equipment solutions, ensuring workshops stay ahead with the latest technology.

Last year, Kia UK chose Straightset to design,

equip and install its new 40,000 ft2 training facility in Derby where it will be able to take in 1,500 learners a year to undertake the manufacturer’s training programmes.

For more information about Straightset’s garage installation services and workshop equipment solutions, visit Straightset online or call us: 01909 480055.

Hamaton showcases TPMS sensor range

Global tyre pressure monitoring system experts Hamaton will be returning to Italy this month for the 30th edition of the biennial Autopromotec exhibition.

Hamaton’s team will be on hand at the Bologna show to demonstrate its innovative TPMS sensor range including NFC sensors and dedicated app, Bluetooth low energy sensors for Tesla vehicles, and its EU-Pro Truck 1.0 sensors, designed to fit

seamlessly into existing truck, bus or trailers’ tyre changing and maintenance procedures.

The company also provides all the information needed to make educated TPMS buying decisions and show how its range of feature rich and costeffective TPMS diagnostic tools, and its extensive range of valves, workshop tools and TPMS consumables, can add value to businesses.

Autopromotec, from

May 21-24, is a specialised international exhibition for automotive equipment and aftermarket products and features automotive aftermarket products spanning tyres, tyre equipment, workshop tools, spare parts and car servicing.

Bringing together product innovations and industrial excellence, cutting edge technologies and market opportunities, with the chance to meet with

automotive manufacturers and distributors from all over the world.

Email info.gmbh@ hamaton-tpms.com with any specific TPMS requirement or to book a meeting with our team at Autopromotec.

Industry focuses on taxing times for EVs

John Shepherd reports from SMMT Electriﬁed 2025, the UK auto industry’s conference on the zero emission vehicle transition, and ponders whether government policies risk running EVs o the road

This conference was held in Westminster, literally within shouting distance of the Houses of Parliament, but are those who are inside the corridors of power really listening to industry concerns?

If ministers were paying attention, they did nothing to stop the introduction just days later, on April 1, of major changes for rates of the road tax (vehicle excise dutyVED), which targeted electric cars — especially those costing more than £40,000. Previously, fully electric cars were exempt from VED. However, from ‘All Fools Day’ this year, EV buyers now have to pay £10 (the lowest rate of ﬁrst-year VED) for the ﬁrst year. The rate then moves up to the standard rate of £195 from the second year onwards.

In addition, EVs costing more than £40,000 now attract a ‘luxury tax’. This additional tax adds another £425 to the cost of VED from the second year onwards, putting the price of taxing an EV up to £620 per year, with the expensive car supplement applicable for years two to six.

However, the SMMT continues to urge ministers to act fast to convert Britain’s electric sceptics to the beneﬁts of EVs, by using

a mistake in her ministerial title.

Purchase incentives needed alongside more exible regulation

purchase incentives to stimulate greater demand.

The keynote speaker at the event was future of roads minister, Lilian Greenwood. Credit to her for attending, although as she read through her speech, I couldn’t help thinking that there might be

On this occasion, it might have been better to drop the reference to ‘future’, because she did not fully address ongoing and upcoming issues being debated at the conference.

At one point, she did acknowledge that the cost of owning and producing an EV “is an issue”. But she also talked about e orts to build out the public charging network for EVs (to some audible groans from delegates about the paucity of the existing network and further rollouts).

In a question-and-answer,

the minister would also not be drawn on why EV drivers should pay more to charge up while ‘out and about’ than they would if they are fortunate enough to be able to charge up at home.

The conference had heard that the cost of public charging can by three-to10times more expensive.

SMMT brought together an impressive lineup of industry leaders including the CEO of the BMW Group UK & Ireland, David George. He noted that the cost of producing EVs was more expensive, especially when manufacturers faced ﬁnes of thousands of pounds for

Cheaper to charge up at home than out and about

■ New SMMT research reveals just one in eight new car buyers intend to switch to electric in the next three years – but two in ﬁve electric sceptics say they’d change their mind with a purchase incentive;

■ Industry modelling shows path to encourage 250,000 extra EV buyers by 2028;

■ More ﬂexible regulation and targets for chargepoint rollout essential to deliver economic growth, reduce emissions.

failing to meet production targets.

Paul Philpott, president and CEO of Kia UK Limited, warned against the danger of talking down the progress that is being made in terms of the electric transition. However, even he said that ﬁning manufacturers to incentivise and discount vehicles to meet government targets was “perverse”.

The SMMT said while demand for EVs is growing, a

tenfold increase in ﬁve years — from 37,850 buyers in 2020 to 381,970 in 2024 — has only been possible because vehicle manufacturers have shouldered colossal costs in designing, developing, producing and subsidising their sale.

Modelling by the SMMT suggests that under current market conditions, more than 1.7 million new EVs will be registered between this year and 2027.

But growth could be accelerated by halving VAT on new EV purchases. SMMT’s chief executive, Mike Hawes, said this would drive up demand by a further 15%, putting 267,000 additional new EVs (rather than ICE vehicles) on the road.

This in turn would increase registrations to more than two million EVs, which would all require charging, insurance, maintenance and energy services, and ultimately increasing supply into the used car market.

According to the SMMT, while such a step would incur a temporary cost to the Treasury (an estimated £1,000 per car) the past ﬁve years have seen the UK government accrue a £2.5 billion VAT receipt windfall as EV uptake has increased tenfold.

The measure, when combined with ﬂexible regulation and mandated

Fining manufacturers to help meet government targets is perverse

chargepoint rollout, would help drive a bigger and cleaner new car market, pushing down CO2 emissions.

But purchase incentives are now critical to delivering volume, with SMMT’s latest consumer survey revealing fewer than a quarter of would-be new car buyers plan to get into an EV between now and 2028, which is well below the market share mandated for 2025.

SMMT chief executive Mike Hawes

Future of roads minister Lilian Greenwood

Delphi confirms latest Tesla training dates

Spring-summer dates for Delphi’s Tesla service and maintenance course have been announced at the company’s recently expanded academy in Warwick — and technicians are being urged to secure their spot.

Dates for the one-day courses, which provide practical Tesla knowledge and hands-on experience, are continuing into May and June.

Places are going fast though as more garages gear up for the growing opportunity, reflecting Tesla’s continuing dominance of the EV market.

Full-year new car sales figures from the Society of Motor Manufacturers and Traders (SMMT) placed the Tesla Model Y as the fifthhighest selling model in the UK in 2024, with 32,862 examples hitting the road over the 12-month period.

The Model Y was also the top-seller in December, closely followed by Tesla’s Model 3.

Luke Garratt, UK technical services manager at Delphi, said 85,000 Teslas will enter the aftermarket over the next two years.

“These vehicles have very specific servicing and maintenance needs, and technicians taking the Tesla service and maintenance course will learn what is required.”

Participants undertake hands-on, practical tasks that teach essential Tesla service techniques, including Tesla’s service mode and accessing service documents, along with air conditioning and battery servicing, brake work, and tyre repair and replacement.

Tesla-specific wheel alignment and ADAS calibration is also included.

“As both an OE and aftermarket manufacturer, we are increasing our efforts to support workshops,” Garratt said.

“Our trainers are seasoned technicians with hands-on workshop experience, ensuring our courses reflect realworld situations, practical scenarios, and diagnostic techniques.”

Upcoming training dates are: May 5, May 16, May 20and June 27.

Visit https://booking. delphiautoparts.com/ index.php for details of inperson academy technical training.

Polishing up workshop vehicle car care skills

UK vehicle car care brand

Autoglym has launched a new series of training courses to help improve the knowledge and skills of professional detailers, bodyshops and vehicle workshops.

The firm’s new indoor training facility at its headquarters in Hertfordshire is equipped with advanced wash bay facilities, bespoke classrooms and top-of-therange tools, equipment and lighting.

Autoglym has assembled an expert team of technicians and instructors to share their expertise, drawing on over 100 years of combined experience in the car care sector.

The machine polishing training course is ideal for those who would like to gain or further develop skills when using rotary and dual action polishing machines. The course includes methods for clear coat rectification and demonstrates how to remove common defects on new and used vehicles, such as swirls, bird lime markings and scratches.

The course also demonstrates how to achieve a quality finish while minimising unnecessary reduction in the lacquer clearcoat, which can

invalidate a vehicle’s paintwork warranty.

Autoglym also offers a two-day professional process training course for detailing businesses, motor retailers and vehicle workshops.

The course covers interior cleaning and exterior washing techniques, including wheel and wheel-arch cleaning, the importance of traffic film removal and the application of pre-wash, and how best to clean door shuts and apertures.

Other topics covered include paint rectification by hand, paint protection, the application of exterior dressings, and the correct products and techniques for cleaning a vehicle’s windows.

Personal protective equipment, parking, lunch and refreshments are all provided within each course.

Laura Fippen, head of technical services at Autoglym Professional, said: “We’ve been working with trade customers for 60 years and we understand how cost and process efficiencies are paramount to our trade partners.”

Visit https://www. autoglym.com/theacademy to find our more and book a course.

Investing in future with workshop learning

How one garage owner turned the business around by overhauling the premises and establishing a dedicated onsite training facility

William Street Motors in Cleethorpes, Lincolnshire, has been ﬁrmly put on the map and seen its fortunes turn around following its sale to new owner Ryan Ginifer.

Ginifer, an experienced garage owner, saw potential in the business, which although hidden from view to passers-by, is in a densely populated residential area.

To date, £73,000 has been invested into William Street Motors including an extensive renovation of the building, construction of a dedicated training room, sta welfare room, new workshop tools and equipment, an MOT station, and IT infrastructure including a garage management system and new website.

Ginifer said: “By the time I get it to where I want it to be, I could probably have bought another house!

“It’s all money well spent though. The priority has been investing in sta and training them to my level of expertise and professionalism. I’m passionate about

apprenticeships. We currently have two apprentices in the workshop. It isn’t always plain sailing though.

“I soon discovered that what they’re learning in college, was not keeping pace with the reality of a fast-evolving automotive world. They do need to attend college and gain qualiﬁcations, but there are knowledge gaps to bridge.

“So, I decided to take matters into my own hands and build a fully equipped training facility just o the workshop. It’s quite something.”

Despite running his own business for 19 years, Ginifer also acknowledges the continual growth and learning required for garage owners too. He credits the success of William Street Motors to a shift change in his own knowledge.

He continued: “I’m a master tech and love my job. However, running the business is a di erent skill altogether. I used to value it by what was in the bank at the end of the month. We worked on whatever came

through the door, including the unproﬁtable jobs.

“I wasn’t alone in this. Historically, it’s how most technicians who become garage owners are, especially those passed down through generations of families.

“These days though, there’s so much out there to help us run good proﬁtable garage businesses. From training courses with people such as Andy Savva, GMS systems like Garage Hive, and automotive online specialists Garage Services Online (GSO), you can deploy it all.”

Crucial to William Street Motors’ success, has been the garage’s online presence. Ginifer appointed GSO to build a website the day after he bought the garage. He’d used aggregator work provider websites previously but wanted an online strategy that worked smarter.

“Even though we’re surrounded by chimney pots, people who’ve lived here their whole life didn’t know the garage existed. Thanks to the website, that’s all changed.

“Around 40% of customers ﬁnd us via a Google search

and it’s all our ideal work.”

Ginfer said the garage specialises in VW, Audi and Mercedes, so it is important that how the business appears online reﬂects the professionalism of the garage on the ground.

“I’m competing with main dealers for this work, so the website has to be good enough to compete with them in an online search. And it does, no question about it.”

“Between the website attracting all the work we really want, our GMS managing workﬂow and proﬁtability, and having the best techs coming up through the ranks, the garage is thriving.

“Turnover is already at £.5m and we’re well and truly on the map.”

Ryan Ginifer

On the move

Dally Singh joins Thinkcar UK as key accounts manager

Thinkcar UK has welcomed Dally Singh as key accounts manager for automotive diagnostics and equipment — and said additional team members are set to be recruited as its range grows.

Leeds-based Singh has responsibility for the north of England, Scotland and North Wales. He joins Thinkcar UK following three years with JM Butt & Co, where he became area sales manager.

He brings with him 16 years of experience across the garage equipment sector, including with LKQ Euro Car Parts, Andrew Page and The Parts Alliance.

Alex Gillbanks, MD at Thinkcar UK, said Singh’s knowledge of the garage

equipment sector and industry contacts will help him consolidate the ﬁrm’s existing market in the north and expand it as new kit is brought to market.

“A host of new tools and ranges from Thinkcar UK will be hitting the market this year. With Dally focused on the north, he will be joined by a key accounts manager who will be responsible for the south, and we will be recruiting for this role very soon.”

Swift joins Melett as marketing assistant

Turbochargers and parts manufacturer Melett has appointed Holly Swift as marketing assistant.

Melett said Swift will draw on her communications expertise to better support promotion of the brand, including across social media.

Gareth Flower, marketing manager at Melett, said: “Holly brings expertise that spans multiple areas, and she will be able to adapt and contribute to our various communication strategies and platforms on an international level.”

Our round-up of the latest industry appointments. Send your people and recruitment news to the editor: john@aftermarket.co.uk

Russell to supercharge Banner business in UK

Andrew Russell has been appointed business development manager of European battery giant Banner, with the task of boosting the ﬁrm’s presence in the automotive aftermarket across the north of England and Scotland.

Banner said Russell, who has more than 23 years’

experience of the UK aftermarket and is a former business development manager with Ring Automotive, has a reputation for developing strong customer relationships and identifying new business opportunities.

Russell, who reports directly to country manager, Lee Quinney, is responsible for targeting Banner’s growing customer base of motor factors, garages, independent distributors and other specialist automotive parts outlets.

Quinney said: “The whole team at Banner is delighted to welcome Andrew into the fold. He has a proven track record in the automotive aftermarket.”

Hooker named incoming CEO

The British Safety Industry Federation has appointed John Hooker as its new CEO.

Hooker, who is currently chief executive of research and testing ﬁrm SATRA Technology Centre, will take up his new post this summer, succeeding Alan Murray.

Murray said: “After 11 years at BSIF, I am delighted to pass the baton on to someone of John’s calibre, who will lead the federation in its next important phases of development, serving the safety industry in the UK.”

Hooker joined SATRA in September 2015 as executive director and has been

of BSIF

instrumental in developing the organisation’s PPE certiﬁcation and testing capabilities.

He began his career as an engineer before transitioning into operations and commercial general management.

Dally Singh

Andrew Russell

John Hooker

Holly Swift

Tea Break Challenge!

Solutions to all of the puzzles on this page can be found in the Features/Tea Break section of Aftermarket online, see the link below. But no peeking until you’ve put your word and numeracy skills to the test ﬁrst. Good luck! https://aftermarketonline.net/category/tea-break/

Codeword

Sudoku

Crossword

Across

1 - Pertaining to the chest (8)

5 - Look at amorously (4)

9 - Use ineﬃciently (5)

10 - Warhead carried by a missile (7)

11 - Person who listens in to conversations (12)

14 - Long period of time (3)

15 - Freshwater food ﬁsh (5)

16 - Unit of weight (3)

17 - Crucial (3-9)

20 - Series of boat races (7)

22 - Well-mannered (5)

23 - Child’s toy ﬁgurine (4)

24 - Surrounds on all sides (8)

Down

1 - Animal feet (4)

2 - Plant with starchy tuberous roots (7)

3 - Make a guess that is too high (12)

4 - Small viper (3)

6 - Assembly (5)

7 - Abiding; lasting (8)

8 - Conjectural (12)

12 - Wild dog of Australia (5)

13 - Restored (8)

16 - Particular languages (7)

18 - Allowed by oﬃcial rules (5)

19 - Reasons; explanations (4)

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To ensure your company name is “in the mix” when customers are looking to buy, contact: angela@aftermarket.co.uk for details of the promotional packages available.

Batteries & Chargers

Brakes & Clutches

THE PORTAL

FROM

SCHOOL OF THOUGHT AUTOMOTIVE

School of Thought will be opening our special portal to nearly 3 million young people in 2025 making it easy to find companies in their area offering Work Experience, Apprenticeships or a job and it’s ‘FREE’ for the company and the applicant.

Step One: www.schoolofthoughtautomotive.co.uk Step Two: Register for AWE24 as an Employer.

For more information contact Dave Reece or Julie Eley at dave@ready4work.uk or julie@ready4work.uk or contact us through the website. www.schoolofthoughtautomotive.co.uk