IN ROOM INFORMATION

The Greystone has been welcoming guests for over a century. We invite you to relax and retreat in the comfort of your room. If there is anything we can do to make you more comfortable or assist you during your stay, please do not hesitate to ask.

The Greystone is a smoke-free facility. Guest rooms that have been smoked in will incur a cleaning fee starting at $500. Thank you.

TELEVISION GUIDE

GENERAL

104 105 106 ABC (WLOS 13) CBS (WSPA 7) NBC

111 FOX

348 172 118

CNBC Escape TV GetTV

200 HSN

106 165 420 NBC (WYFF-4) Lifetime BET

134 FXX

133 146 FX IFC

127 179 129 TBS TLC TNT

151 131 141 149 383 189 111 120 182

TruTV USA SyFy A & E Ion Life Bravo Fox 21 ME TV POP TV

SPORTS

288 Fox Sports 1 289 Fox Sports Carolina 291 Fox Sports Southeast 297 Golf Channel 286 NBC Sports Network 275 ESPN 281 ESPN Classics 277 ESPN2 284 SEC Network

MOVIES

147 173 187 167 135 AMC TCM OWN Lifetime Movies Paramount

WEATHER & NEWS

348 342 354 356

CNBC CNN C-SPAN C-SPAN II 279 ESPNEWS 352 FX Business News 344 Fox News 340 Headline News 346 MSNBC 327 The Weather Channel 157 BBC American 325 Local Weather

CHILDREN SELECTIONS

274 TV Land 254 Nickelodeon 258 Cartoon Network 250 Disney

MUSIC

407

MTV Live 414 MTV 272 Music Choice Play 425-474 Music Choices Stations 402 CMT 408 VH1

SPECIAL INTEREST

233 Animal Planet 136 139 125 210 202 377 208 AXS TV Comedy Central Discovery Food Network QVC TBN Travel Channel

226 214 279

Velocity HGTV INSP 109 UNC-EX 153 Investigation Discovery 377 TBN 229 National Geographic 191 Oxygen 107 PBS 108 CW 243 History

ALARM CLOCK & SOUND MACHINE

HOMEDICS SOUND SPA

SETTING CLOCK TIME Press and hold (3 seconds) the TIME SET button on back of unit (Fig. 2), the hour will begin to flash. Select the hour by using the VOLUME or TUNE button on the top of the unit, paying attention to the AM and PM indicators. Press the TIME SET button again to select the minute using the VOLUME or TUNE button on the top again to adjust. Press TIME SET button again, now time is set.

SETTING AND USING THE ALARMS Setting Alarm 1 or Alarm 2 1. Press and hold (3 seconds) the desired alarm button (ALARM 1 or ALARM 2) located on the top of the unit to activate the alarm set feature. 2. Use the VOLUME up/down button (or the TUNE up/down button) on top of the unit to adjust the hour, paying attention to the AM and PM indicators. 3. Press the ALARM button again and the minute will begin flashing. Use the VOLUME or TUNE buttons again to adjust the minute. 4. Press the ALARM button again to select the source. The alarm can be set to sound a Beep, Nature Sound or play the FM radio. Select using the TUNE or VOLUME up/down buttons. NOTE: This will only pick the source you wish to wake you. To customize the sound you wish to listen to, first select the source as sound, next press the SOUND button to select the sound you wish to have as your alarm. To customize the FM station you wish to listen to, before setting the alarm, you need to turn on the RADIO. The FM alarm will always be the last FM station you listen to. 5. Press the ALARM button again to adjust the maximum volume of the gradual wake feature (alarm begins soft and slowly gets louder) by using the TUNE or VOLUME buttons to adjust the sound level up or down. 6. Press the ALARM button a final time, the alarm is now set. TURNING OFF THE ALARM / SNOOZE OPERATION

The Sound Spa is equipped with gradual wake, which means that the alarm begins soft and slowly gets louder.

This will ensure a non-jarring wake-up. • After the alarm sounds, press the SNOOZE bar located on the top of the unit and the alarm will sound again after nine minutes.

Note: You may only press the SNOOZE button during the ALARM mode for one hour (7 times). After the seventh time, the alarm will turn off and will not sound again until the next set time.

To turn off the alarm, press any button (except the SNOOZE/DIM/SLEEP button) on the top of the unit.

SOUNDS 1. To listen to the Nature Sounds, press the POWER button on the top of the unit. 2. Press the SOUND button to scroll through the sounds. 3. Your sound selection will illuminate on the LCD screen.

LISTENING TO THE RADIO 1. To listen to the radio, press the POWER button located on top of the unit. 2. Press the RADIO button on the unit until FM icon and station frequency appears on the display. 3. Use the TUNE selector button on the top of the unit to select desired station. For auto seek press and hold TUNE selector for 2 seconds and the tuner will find the next station with the strongest frequency. 4. Press the POWER button to turn radio off.

SLEEP FEATURE While listening to radio or nature sounds press the SNOOZE/DIM/SLEEP button to activate the sleep feature. This allows you to set a sleep timer for 15, 30, 45 or 60 minutes. Once set, the unit will continue playing for the set length of time, then will automatically turn off.

SMARTPHONE HOLDER TRAY This unit is equipped with a pull-out tray on the back of the unit, for holding your smart device. To use: 1. Turn the alarm clock around. 2. Place your thumb and middle finger in the indentations near the left and right side of the tray, grasp the tray and pull out

TELEPHONE SERVICES

Guest Services............................................................. Dial 0 Room to Room Calls .................................. Room number Local Calls ........................................9 + telephone number Operator Assisted Calls ....... 9 + 0 + area code + number Emergency................................................................ 0 or 911 Local Calls ........................................................... No charge Toll Free Calls ..................................................... No charge

GUESTROOM TELEPHONE EXTENSIONS

MANSION ROOMS Armstrong 206 Duke 301 Edison 205 Firestone 104 Fisher 208 Ford 208 Jennings 102 Miller 101 Moltz 204 Morgan 202 Nunally 303 Reynolds 302 Rockefeller 103 Silversteen 201 Vanderbilt 207 Wannamaker 203

HILLMONT ROOMS Astor 601 Baccus 404 Baily 401 Campbell 501 Cochran 602 Cooper 504 Inman 502 Lupton 604 Packs 402 Richardson 603 Riley 403 Rollins 503

LAKESIDE SUITES Lakeside North 701 Lakeside South 702

We kindly request guests call Guest Services should they wish to make a long-distance call from their guestroom telephone.

INTERNET ACCESS

To access The Greystone network please go to Network Connections on your computer and choose Greystone Guest. Password is enjoyyourstay

FIREPLACE LIGHTING INSTRUCTIONS

HILLMONT ROOMS FIREPLACES:

Should you wish to enjoy your fireplace, you will find a push button located through your entry hallway on the right-hand side. Simply push the button and your fire will light.

MANSION ROOM FIREPLACES:

Should you wish to enjoy the fireplace in your room, use the small black remote located on the fireplace mantle. Please do not hesitate to call Guest Services for assistance.

SAFE OPERATIONS

OPERATING INSTRUCTIONS

You can operate the safe with a personal code

USING YOUR PERSONAL CODE

TO CLOSE – you will find the safe open. Close the door and enter any 4-digit number and press the LOCK (#) key. The word CLOSED appears. TO OPEN – Enter your 4-digit number and the safe will OPEN

SECURITY, SAFETY AND FIRE

Because we are concerned with your well-being, we encourage you to take the precautions identified below:

SECURITY

• Close the door securely whenever you are in your room and use all of the locking devices provided. Be sure that connecting doors are locked properly. • Know who is at your door. If it is a hotel employee, you should verify this by calling the front desk. • Do not leave room keys on tables or in the spa or any other places where they can be easily lost or stolen. • If you see or hear any suspicious activity, please report your observations to management.

SAFETY

• Please observe all signs posted for your safety. • Please watch young children at all times. Especially around the water and driveway • Use the hand railing provided at stairways and exits

FIRE

• Upon arrival at your guest room, note the floor plan, location of emergency exits, fire extinguishers, and fire alarms. • Memorize the location of the emergency exit including which side of the hall it is on. Count the number of doors to the nearest exit. • Practice how to lock and unlock your door. Try practicing with your eyes closed so you can exit easily if the room is dark or if smoke is present. • Keep your door key in a convenient place where you can find it easily such as the nightstand. Always take your key when leaving the room. It is important to be able to get back in the room if exits are blocked.

IN CASE OF ACTUAL FIRE

• Call the front desk by dialing 0. Give your room number and whether you smell smoke or hear an alarm ringing. • If you cannot reach the front desk, call the fire department by dialing 911 on your in-room telephone. • Plan your escape immediately via the nearest stairway exit. • Do not pack items – leave your room immediately. • Check your room door with your hand. If the door or doorknob is warm, do not open the door. Please see next page for instructions • If the door is not warm, crouch down, brace a foot against the door, and open it slowly. Stay low or crawl when leaving your room to avoid smoke or odorless carbon monoxide. Close door behind you. • If the path is clear, proceed to the nearest exit. Move quickly along the same side of the wall as you exit and stay low. • Proceed downstairs, holding onto the railing for security. • Meet in the Marina parking lot. Alert Hotel Management to the status of any other guest you are aware of in the building. Do not re-enter the building until approved by an emergency personnel.

WHEN YOUR ROOM IS THE SAFEST PLACE TO STAY

• Notify the front desk of your situation. If unable to reach the front desk, call 911 • A well-prepared room is your best defense if a safe, speedy exit is not possible. • Keep the room door closed. Stuff wet towels at the base of the door and in all door cracks and vent openings in the room and bathroom to prevent smoke from entering. • Fill the bathtub with water immediately in the event fire interrupts the water supply. • Quickly wet everything using the room’s ice bucket or waste basket. Walls, bedding, and your clothes should be kept completely saturated. • Turn off your air conditioner, fireplace, or heater to keep smoke from entering the room. • Do not open or break the windows – this may add fuel to the fire. If your window opens without force, open it quickly and hang a sheet or towel outside to notify fire officials of your location. Then close the window quickly.

Break the window only as a final means of escape. • Move drapes and anything flammable away from the window • Stay low and avoid inhaling smoke • Help filter smoke by tying a wet towel around your nose and mouth, folding it into a triangle, and placing the corner in your mouth