2022 Terra Spectrum Technologies Corporate Social Responsibility Report

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2022 CORPORATE SOCIAL RESPONSIBILITY REPORT

TABLE OF CONTENTS LETTER FROM THE VICE PRESIDENT 03 COMPANY OVERVIEW 04 05 Board of Directors 07 Meet the Leadership Team 08 Territory Map 08 Our Services 08 Project Highlights 09 Mission and Vision 09 Core Values ABOUT THIS REPORT 10 11 Overview of Company Initiatives SAFETY 12 13 Incident Rate 13 Dart Rate 14 Cyber Security 15 Safety Goals COMMUNITY ENGAGEMENT 24 25 Community Engagement 27 Community Engagement Goals EMPLOYEE WELL-BEING 16 17 Diversity & Inclusion 17 Ethical Standards 17 Education & Development 19 Wellness 19 Longevity 21 Employee Well-being Goals CLOSING 28 29 Appendix ENVIRONMENTAL SUSTAINABILITY 22 23 Environmental Sustainability 23 Environmental Sustainability Goals

LETTER FROM THE VICE PRESIDENT

I am thrilled to present Terra Spectrum Technologies’ (TST) second annual sustainability report. We continue to make great strides in our community and sustainability goals because we believe that a sustainable business is a good business, not only for employees but also for our clients.

As a 100% employee-owned company, our employees are at the forefront of every decision we make, and it’s our employees who are behind the success of the company. We value sustainability and are committed to incorporating sustainable practices in our innovative solutions as well as our daily lives. I’m proud of the contributions that our employees have made to environmentally focused organizations and sustainability initiatives that better our communities.

TST was founded in 2007, and now we have eight amazing employees located across the country. We continue to be a small but mighty, creative, innovative group that focuses on providing our customers with simple solutions for complex environments. At TST, we value security, integrity, innovation, knowledge, teamwork, excellence, and most importantly, family.

This report will highlight the progress we have made, and will continue to make, regarding:

- Safety

- Employee Well-being

- Environmental Sustainability

- Community Engagement

I encourage you to read through this report and discover how TST is continuing to lead in serving our clients by providing innovative solutions to better our planet and align with our core values.

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COMPANY OVERVIEW

Terra Spectrum Technologies (TST) is a technology company that specializes in developing software for field data collection and analytics. Our clients span North America, and our mission is simple: To provide simple solutions for complex environments. Our flagship product, FieldNote®, allows clients to develop their own data collection forms and workflows to manage geospatial information and field crew production.

At TST, employees have creative freedom while using the best tools available and have the support and confidence from leadership on all projects. Employees are involved from start to finish on all projects, allowing them to take ownership of their creations while also getting feedback from teammates along the way.

The following pages highlight how we incorporate environmental sustainability into our project services and business operations using innovative processes, initiatives, and technology.

BOARD OF DIRECTORS

The Wright Service Corp. (WSC) Board of Directors is made up of three internal directors and five external directors as follows:

Scott Packard, Chairman and CEO of Wright Service Corp.

Austin Kennedy, President and COO of Wright Service Corp.

Jonathan Hicks, SVP and CFO of Wright Service Corp.

Terry McGonegle, Retired CFO of Wright Service Corp., outside director

Nancy Wright, outside director

John Bruntz, outside director

Dick Rue, outside director

George Milligan, outside director

Scott Packard

Scott Packard joined Wright Service Corp. in July 1998. Three years later, John R. Wright appointed Scott to President and COO. In October 2002, Scott took on the position of Chairman and CEO of Wright Service Corp. Scott began his career after graduating from the University of Kentucky with a Bachelor of Science in accounting. Since then, he has held a number of executive positions prior to joining the executive leadership team at Wright Service Corp. He served on the Tree Care Industry Association (TCIA) Board of Directors from 2003-2009 and as Chair in 2009. In September 2016, Scott became the first recipient of the Management Action Programs (MAP) Disciplined Leader Award. This award was conceived to recognize select leaders who have consistently exhibited the qualities of a disciplined leader. Scott is also a past chairman of Area 4 Iowa Employer Support of the Guard and Reserve (ESGR) and presently serves as Vice-Chair. He was recently named to the board of directors of Trees Forever.

Austin Kennedy

Austin Kennedy joined Wright Service Corp. as General Counsel in April 2013. Prior to joining Wright Service Corp., Austin was an attorney in private practice for seven years in Des Moines, Iowa, practicing in many areas involving employment law, immigration law and litigation. In 2019, Austin was promoted to General Counsel, Chief Human Resources Officer and Senior Vice President. As of January 1, 2022, Austin has been promoted to President and Chief Operating Officer of Wright Service Corp. Austin graduated from Macalester College in 2000, where he received the Livingston-Patnode Award for his special contributions to the English Department. He then earned his law degree from Drake Law School in 2005. In 2015, Austin earned his Credential of Readiness from Harvard Business School’s HBX CORe program, which establishes competencies in business analytics, economics and accounting.

Jonathan Hicks

Jon Hicks joined Wright Service Corp. in 2008 as the Controller for Wright Outdoor Solutions. In 2010, he was promoted to Controller of Wright Tree Service (WTS) and in 2020 he was promoted again to Vice President and Chief Financial Officer of Wright Service Corp. Jon graduated from Iowa State as a Certified Public Accountant with a Bachelor of Science degree and a Master of Accounting degree in 2002. After graduating, Jon worked in various auditing and financial reporting roles within both public accounting and the private sector. Jon is a member of the Iowa Society of CPAs and the American Institute of CPAs. Jon is also a member of the Risk and Insurance Management Society and is on the Wright Service

Corp. Board of Directors. Jon is a large advocate of Employee Stock Ownership Plan (ESOP) structured companies. He enjoys the culture created with it that allows employees the freedom to implement change and to leave their personal mark on the company. Jon enjoys problem-solving and having the opportunity to help guide the company at a strategic level.

Terry McGonegle

Terry McGonegle joined WTS as the Controller in June 1994. When the ESOP was formed in 2002, Terry was promoted to chief financial officer of Wright Service Corp. where he helped transition the company from a family-owned to an employee-owned and served as CFO until December of 2019 upon retirement. Terry started his career in public accounting and worked in the agricultural and construction industries before joining WTS. He has served on the audit committee for the Tree Care Industry Association, finance committees for both the Utility Arborist Association and Tree Research and Education Endowment Fund. Terry is also a past president of The Iowa-Nebraska Chapter of The ESOP Association.

Nancy Wright

Nancy Wright is a cum laude graduate of Drake University majoring in Business Communications. Following graduation, she had a long career in the Group Life and Health business, starting with Principal Financial as an underwriter and later selling group life and health insurance to Iowa school districts through Holmes Murphy & Associates. Other positions include Marketing Director for a major group medical carrier and Account

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BOARD OF DIRECTORS continued

Manager for a national insurance brokerage. She was also active in the Iowa Health Underwriters as a board member for six years and president for two years. This involved working with state and national legislators regarding healthcare legislation. Nancy is currently retired.

Dick

Dick is retired and served for 23 years as Senior Vice President & CFO and board member at ITA Group, Inc., a West Des Moines incentive marketing company. Dick has been a CPA since 1978 and was employed during his first five years after college in public accounting. He is a past member of the American Institute of CPAs, the Iowa Society of CPAs, Financial Executives International, where he was a past Iowa Chapter President and Board Member, and the ESOP Association. Dick’s experience includes serving on the UNI College of Business Dean’s Advisory Board, the President’s Advisory Board of Grand View University, the Board of Directors of Precision Pulley & Idler, six years as State Chairman of Employer Support for the Guard and Reserve (ESGR) for Iowa and two years as Chairman of the National ESGR Executive Advisory Subcommittee. Additionally, Dick is a former volunteer with the Iowa Gold Star Museum, United Way of Central Iowa and the Iowa Small Business Development Center.

Currently retired, John Bruntz was the Chairman and CEO of The Boulder Company, an industrial product distributor with operations in four states and serving an eight-state market region. He held the position from 2014 to 2019. Prior, he was the CEO of The Wittern Group, one of the world’s largest manufacturers of automatic merchandising equipment and controlled access technology. He became the CEO in 1990 and began work for the company in 1985. He continues to serve on the company board of directors. John also serves as Chairman of the Board of Directors of Cementech, Inc., an ESOP company headquartered in Indianola, Iowa. Cementech is the market leader in the production of volumetric cement mixers. He is lead director of The Stelter Company, the country’s leading advisory firm for planned giving for colleges and universities, national non-profit organizations and major medical institutions. He is a licensed attorney who graduated from the University of Iowa, College of Law and has published articles in law journals in the areas of labor and employment law. He has been involved in numerous civic organizations including ChildServe, the YMCA of Greater Des Moines and the Greater Des Moines Partnership.

George Milligan

George Milligan is a 1978 graduate of Iowa State University, earning a B.S. in Economics with a minor in Industrial Administration (Business). From 1978 to 1985 he worked for Continental Grain Co. in various trading and management positions in four different locations. From 1985 to the present, he has worked at The Graham Group, Inc., and as its President since 1988. The Graham Group, Inc. is a diversified real estate development company and general contractor. He has been involved in many central Iowa charities and boards. He currently serves on the board of two public companies, United Fire Group, of Cedar Rapids, Iowa, and West Bancorporation, Inc., of West Des Moines, Iowa. Both are Nasdaq traded companies.

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MEET THE LEADERSHIP TEAM

The TST leadership team consists of the following team members:

Travis joined TST in 2007 and was appointed vice president. With a passion for software and problem solving, Travis sets the TST vision, oversees team operations, and handles the overall user experience for the software the team develops. On any given day, Travis can be found at a jobsite with one of our clients, giving a presentation to potential clients, white-boarding new ideas with the team, or writing code for new products and features. When Travis isn’t at work, he enjoys boating, hiking, hunting, fishing, or biking with his wife and four kids.

Dave Reed

Dave joined TST in 2015 and is our senior product manager of mobile applications. Dave has experience in application development along with a Bachelor of Science in Computer Information Systems from Hannibal LaGrange College in Hannibal, Missouri. With a penchant for creativity and puzzle solving, Dave enjoys the everyday challenge of developing software and perfecting different customer needs. In his personal time, Dave enjoys going on walks and watching movies with his wife and three children. Dave values the family culture at TST, as well as the openness where he can bring new ideas to the team.

Nathan Jones

Nathan joined TST in 2015 and leads our sales and consulting team as a senior technology consultant. Nathan engages with clients at the field level to ensure that both implementation and operation of software is seamless. Nathan has a bachelor’s degree in forestry from Colorado State University (CSU), a master’s degree in organizational leadership from Regis University in Denver, Colorado, and a graduate certificate in geographic information systems from the University of Denver. He is also an ISA Certified Arborist and Utility Specialist. Originally entering the vegetation industry as a production arborist, the bulk of Nathan’s career prior to joining TST was spent coordinating operations for utility companies. When Nathan isn’t providing software solutions to help companies streamline their workflows, he enjoys fishing, hiking, spending time with his family, and rooting for the CSU Rams.

Ting Zhang

Ting joined TST in 2008 as a developer and is now a senior product manager of web applications. Ting has been in the coding and web development field since 2002 and has her Master of Science in Management Information System from Dakota State University in Madison, South Dakota. Ting excels at data analysis and enjoys helping customers analyze their data to help them achieve their goals. During her personal time, Ting likes to travel, garden, watch movies and explore national parks. Ting and her husband are avid foodies and enjoy trying new types of food and restaurants.

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Travis Yordi

TERRITORY MAP OUR SERVICES

Consulting

We believe that getting started with new software doesn’t have to be a long, stressful process. With TST’s extensive industry knowledge and software implementation experience, our team is here to help companies with existing and new processes to optimize their efficiency, helping with transitions from legacy software to FieldNote and providing personal and ongoing consultations.

Onsite Training & Implementation

We tailor every training to meet the unique needs of each client, along with their contractors or other third parties that may be utilizing our services. Every client receives consultations before, during and after the deployment of FieldNote. We also provide assistance configuring FieldNote to fit their needs and in-person or online training for all users.

Ongoing and Continuous Support

Our client’s success is our success and that is why at TST, we want to provide our clients with the support they need. We are available to our clients, ready to help with any challenge that arises.

Geographic Information System (GIS) Services

FieldNote allows our clients to collect and visualize information in new ways. It also allows them to overlay existing information such as physical lines and poles, substations, easements, and environmental layers to aid their work in the field. We are available to assist with the acquisition, styling and integration of these layers both at the time of deployment and as the need arises in the future.

PROJECT HIGHLIGHTS

New Territory

In April, we kicked off training sessions with our new client partner, LUMA Energy - thus expanding our service territory to Puerto Rico. Our team provides ongoing support virtually via Microsoft Teams.

Field Data Solution

We started implementing a work order and time recording system enterprise-wide for our sister company, Wright Tree Service, that eliminates duplication of data, improves communications, and streamlines input and accuracy of data from the field to their home office.

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MISSION AND VISION CORE VALUES

Mission

- Provide simple, versatile and scalable software that exceeds our clients’ expectations.

- Have comprehensive knowledge of the clients and industries that we serve.

- Have a positive influence on the communities we serve.

- Deliver attractive value appreciation to our employee owners.

- Give team members the training and opportunities needed to enhance their professional development and technical knowledge.

- Provide knowledge and technical support to clients with only in-house staff.

Vision

TST is a leader in providing innovative, high-quality software specializing in geospatial data collection and workflow management.

SECURITY

We protect our customers’ data as if it were our own.

TEAMWORK

It is how we operate and we hold each other accountable.

EXCELLENCE

We continually strive to exceed our customer’s expectations –and our own expectations.

INNOVATION

We anticipate our clients’ needs and we deliver creative services and solutions.

KNOWLEDGE

We understand and adopt the latest technology trends.

INTEGRITY

We abide by the highest ethical standards.

FAMILY

It is our foundation; it is who we are.

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ABOUT THIS REPORT

Our Sustainability Report / Our Corporate Social Responsibility Mission Statement

Terra Spectrum Technologies (TST) is committed to supporting the wellbeing of our employees, our environment and our communities while working towards creating simple solutions for complex environments.

KPI Overview

Key Performance Indictors (KPIs) for TST will be used to track the progress in key target areas and will be used in coming years to gauge progress. These will help shape goals to drive continuous improvement.

Safety Employee Well-being Environmental Sustainability Community Engagement

OVERVIEW OF COMPANY INITIATIVES

Safety

Safety is our number one value. Our employees are trained on a consistent basis to ensure best safe practices are in place and to mitigate any potential risks or hazards. Internal protocols are routinely reviewed and updated by our risk and safety departments with the latest trainings and procedures to ensure our employees can get home safely each and every night. Our employees follow the Brother’s and Sister’s Keeper motto, striving to achieve zero OSHA recordable incidents.

Employee Well-being

Our employees create a rich work environment. Our family culture is what makes TST unique and attractive to the next generation of the workforce. This includes a safe, enjoyable, diverse environment that offers opportunity for professional growth. As competition for talent grows, TST is committed to offering an attractive workplace to retain and foster talent at all levels. TST is proud to be employee-owned since 2002, and 100% employee-owned since 2006. Continued training, education and development, and our employees’ well-being are top of mind.

Environmental Sustainability

As a family of companies who are in the environmental services industry, we strive to protect and preserve all ecosystems. We continue to reduce our footprints and promote carbon positive practices at our offices and in the communities we serve. The Wright Service Corp. North American headquarters based out of West Des Moines, Iowa, began a remodel in 2020 with environmental sustainability and economic sustainability in mind. This posed an opportunity with many working from home to remodel the existing buildings on the headquarters’ campus to accommodate the growing amount of support staff while also providing the infrastructure needed for the flexibility with the newly enacted Work from Home Policy.

Community Engagement

TST supports activities that benefit our employees and add value to the communities where we live and work. Through monetary and in-kind donations such as labor or education, we’re able to support various causes and organizations that align with our values. We take pride in building and developing relationships with our employees, clients and communities.

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Highlights Increase in Client Base Launched on FieldNote to Puerto Rico and California Expansion New Features 21%
2022

SAFETY

Safety is our number one value. Our employees are trained on a consistent basis to ensure best safe practices are in place and reduce any potential risks or hazards. Internal protocols are routinely reviewed and updated by our risk and safety departments with the latest trainings and procedures to ensure our employees can get home safely each and every night. Our employees follow the Brother’s and Sister’s Keeper motto, striving to achieve zero Occupational Safety and Health Administration (OSHA) recordable incidents.

Our corporate office is highly trained to assist those in the field as it relates to our safety protocols. We also pride ourselves with a low incident rate for our industry and acknowledge employees that reflect our company standards.

Safety protocols and prevention are at the forefront of all of our decisions. Disaster protocols are in place as well as evacuation plans that are posted throughout the Wright Service Corp. (WSC) corporate office. These plans include a map of each area of the office with information on the location of AEDs, first aid kits, extinguishers, tornado shelters and assembly area.

Safety Employee Well-being Environmental Sustainability Community Engagement

0.00

ANNUAL INCIDENT RATE

INCIDENT RATE

TST tracks and reports incidents. Accidents are tracked and goals are established to reduce incidents and improve safety. These incidents and near misses are used in training materials to identify preventative actions to continue to enforce. Incidents are often broken down into the following categories: property damage, auto liability, general liability, first aid, lost time, restricted duty, medical, and outage. Our 2022 OSHA Incident Rate was 0.

Aggregated Annual Rates

0.00

Annual Incident Rate

DART RATE

Days Away Restricted or Transferred (DART) represents OSHA injuries or illnesses that result in days away from work, restricted duty, or transfer of duties. This is because only the more severe OSHA recordable injuries and illnesses are included in the DART rate, which was 0 for 2022.

Supporting Client Safety Goals

FieldNote enables real-time safety audits on crews. We work with clients to develop safety audit and observation forms. When a trend is identified, corrective action can be taken to prevent incidents and injuries.

0.00

Claims per Employee

0.00

Days Away Restricted or Transferred

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CYBER SECURITY

Our Information Technology (IT) Department is dedicated to cyber security and business continuity. In 2019, an Information Security team was created to improve our security posture and execute yearly strategic security roadmaps, updated annually; by doing so, this maintains and strengthens our company’s ability to protect company and client data. The team conducts an annual comprehensive security assessment in tandem with monthly vulnerability scans and remediates identified issues. Our SIEM platform, AlienVault, monitored 24/7/365 by ProCircular, is utilized to help improve our detection and prevention of attacks on our company’s equipment year-round.

A security awareness program was launched in May of 2020. Employees undergo training to spot ‘phishing’ scams and other malicious emails or attacks. These fraudulent requests are sophisticated and can use known company contacts to lure others into sending funds to illegitimate recipients or compromise confidential data and information. On a monthly basis, employees are tested internally and if the employee fails, they are required to go through additional training and, in some cases meet, with human resources (HR) and IT for performance improvement. As scams are ever-changing, training and tips are provided to arm our employees with the knowledge to be a digital Brother’s and Sister’s Keeper and ensure we protect our family of companies and their employees.

The ever-evolving landscape of cyber threats makes software security and stability a continually growing concern. This year we enlisted a trusted third-party to conduct an in-depth security audit and penetration test of our platforms and services. Our developers worked closely with the auditors before, during, and after the tests to ensure that we are compliant with the latest standards and that any potential risks were successfully mitigated.

HIGHLIGHTS

- Conducted a Tabletop Exercise to Prepare for Any Security Emergency

- Rolled Out BitWarden Password Manager

- Weekly Trivia During Cyber Security Awareness Month in October

- Deployed the KnowBe4 Learner App to All Company Mobile Devices

- Made Improvements to Our Security Posture with Our vCISO Project and Extended Through 2025

In 2023, TST will continue to implement tools and training for increased company preparedness and due diligence against increasing cyber security risk.

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Total Hours Executed on all Monthly Trainings

76%

Completion Across all Trainings

4

Cyber Security by the Numbers Hours for Annual Required Training

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SAFETY GOALS

Cyber Security: In 2022, TST will undergo proactive security measures with a 3rd party audit.

Safety: Continue with zero safety incidents.

Cyber Security: In 2023, TST will maintain a Low-risk level on both web and iOS apps for FieldNote.

Cyber Security: Work toward SOC II certification by 2025.

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2022 Accomplished Goals

EMPLOYEE WELL-BEING

Our employees create a rich work environment. Our family culture is what makes TST unique and attractive to the next generation of the workforce. At TST, we put our employees first by having creative freedom on projects while providing the best tools available and giving the support and confidence of leadership. TST provides a safe, enjoyable, diverse environment that offers opportunities for professional growth within the company. As competition for talent grows, TST is committed to offering an attractive workplace to retain and foster talent.

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TST is a small company that takes pride in its employees and their diverse backgrounds.

With the introduction of a Human Capital Management (HCM) system in the summer of 2021, TST has continued to improve digital infrastructure, workplace processes like recruiting and onboarding, and track workforce demographics that we’ve reported on in the following pages.

TST’s employee handbook outlines several employment policies, procedures and practices. This contains equal opportunity employment policies, a code of conduct policy, a business ethics statement, a harassment policy and a protection against retaliation policy. Management and human resources staff have an open-door policy as well to report incidents and provide suggestions to improve the workplace.

DIVERSITY & INCLUSION ETHICAL STANDARDS EDUCATION & DEVELOPMENT

Learning Management System

Wright Service

Corp. University (WSCU) is a learning platform that documents and tracks online training. WSCU creates the opportunity to reach every employee in the company who has a company email for training and continued learning. Topics

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UNIVERSITY GENDER EMPLOYMENT TYPE 12% Female 88% Male 100% Full time FY2022 TST demographics 12% 12% 50% GENERATIONAL DISTRIBUTION ETHNICITY REGIONAL DISTRIBUTION 31-40 51-60 61-64 21-30 41-50 Asian Colorado White Iowa 25% 25% 75% 75% 13% 13%

EDUCATION AND DEVELOPMENT continued

include management, leadership, customer service, productivity, tools, tips and more. The Training and Development Department have increased course offerings significantly in the Learning Management System (LMS). More than 8,000 LinkedIn Learning courses are available to employees. In addition, new employees will be assigned training on WSCU to review topics such as:

- Harassment and discrimination

- Employee Stock Ownership Plan (ESOP)

- True Colors

- Customer service

- Timesheet tracking

- Retirement savings, and enrolling in a 401(k) or Roth

- Accessing the company clothing and apparel store

Lunch and Learns

Lunch and learns were reintroduced in May 2022, hosted by the Training and Development Department once a month. They focus on content in the areas of business knowledge within our family of companies (finance, strategic planning) and interpersonal skills that improve operational performance.

Individual Development

The Training and Development Department offers TST individual development options based on needs and desires. Additional leadership and professional development training programs and mentorship opportunities are available for employees.

TST employees are eligible for continuous education after one year of employment with an approved agreement. Tuition may be partially reimbursed for classes relating to any career goals or current position

objectives. As the technology industry is ever changing, all employees are encouraged to partake in online and in-person trainings to keep their skills sharp.

True Colors

The True Colors® Personal Awareness & Success training guides participants through concepts of self-awareness and effective communication. This fun, interactive workshop helps individuals better understand themselves and others. It creates a common language, providing a foundation for genuine relationship building and honest dialogue.

Women of Wright

The first Women of Wright Workshop was held in June. The goal is to connect, educate and empower women in our family of companies by providing a community that can inspire and strengthen the voice of women in the industry. WSC’s family of companies had 18 employees participate in the workshop and eight employees on the planning committee.

LEAD Program

The LEAD Program is the preeminent leadership development program offered by WSC. The program currently takes place over the course of 18 months and consists of:

- Facilitated, in-person sessions at WSC headquarters in West Des Moines, Iowa

- Job shadow opportunity

- Participation in a mentor program

- Capstone project and presentation

Participants are nominated by leaders within the WSC family of companies. Nominators advocate for their nominee by illustrating that person’s leadership capabilities through real-life examples. Nominations are carefully reviewed and selected by the committee. Whether selected or not, getting nominated indicates that their leader believes in the employee’s leadership ability. Since the program’s inception, 61 employees have graduated from the program.

Executive Leadership Development Program

WSC provides the Executive Leadership Development Program (ELDP) to higher-level managers or recently appointed executives within our family of companies via nomination by an executive. Participants are ambassadors for our family of companies, demonstrate leadership in their daily interactions, and are deeply committed to personal growth and development. During this three-year program, participants complete a detailed 360 assessment, then receive results and interpretation from a leadership coach with support from their appointed executive sponsor. They use the opportunities from their 360 to create an individual development plan that includes coursework from a variety of providers, mentoring, coaching and job shadowing.

In 2022, there were eight ELDP graduates. These individuals represented five companies within our family of companies. Participants culminated the program by providing a detailed capstone presentation to the Wright Board of Directors and Executive Team, demonstrating the impact of their applied development on the organization in the areas of process improvements, efficiency gains, advanced effectiveness, human resource enhancements, and revenue saved or earned.

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WELLNESS LONGEVITY

TST provides both full-time and part-time positions with a benefits package that far exceeds the industry standard. Employees receive comprehensive benefits such as health insurance, wellness incentive programs, life insurance, disability, vacation and sick time, bereavement, identity theft protection, traditional pre-tax and Roth 401(k) retirement plan options, and employees are part of profit sharing through an ESOP.

Health Insurance

TST offers medical with prescription coverage, dental, and vision insurance to all eligible employees. Plans are offered either as individual or family. Family plans are not limited to number of dependents. WSC pays a portion of these insurance fees to provide competitive premium rates for employee’s insurance packages.

The Employee Assistance Program (EAP) is a professional and confidential, short-term counseling service available to the employee and their immediate family. This is a company paid benefit and offered to the employee at no cost. Immediate telephone access to a counselor is available 24 hours a day, 7 days a week. Resources include up to three sessions for in-person appointments per separate issue per year, legal services, financial consultation, and eldercare resources.

Those in need can visit a doctor on their smartphone, tablet or computer from virtually anywhere and offered at no cost. Doctor on Demand offers no cost, virtual doctor visits with boardcertified doctors who can treat most common medical conditions and prescribe medication.

Total Rewards Survey

The Benefits Team conducted a total rewards survey in May 2022. All full-time, non-union employees across all WSC’s U.S. companies were encouraged to participate. Email communications were sent to 2,400 unique email addresses. 600 people participated in the survey and submitted responses.

HIGHLIGHTS

- The benefit change or new idea with the most appeal was “additional paid time off benefits” (i.e., vacation, holidays, floating holidays)

- The top 5 most important total rewards were:

• Paid Time Off

• Health Insurance

• 401(k) Retirement

Employee Ownership

TST has been a proud employee-owned company since 2002 and 100% employee-owned since 2006. Through shared ownership, TST’s ESOP helps promote a positive, unique organizational culture and supports company success. The ESOP is also designed to assist our employees with their retirement and provide them with a financial stake in the company. For our customers and partners, we are empowered to provide exceptional service and innovative solutions.

The ESOP enables employees to directly affect profitability and value and see the results. The ESOP has also allowed the company to protect jobs and support the communities we work in.

Only non-union employees who are at least 18 years of age, worked for the company for one year totaling at least 1,000 hours are eligible to enter the plan. Employees are automatically enrolled in the ESOP after meeting the qualifications on April 1 or October 1, following their 1-year anniversary date with the company.

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Total Rewards Survey by the Numbers of participants are married/partnered 59% of participants have children 56% of participants were below age 45 75%
Base Pay
ESOP

LONGEVITY continued

200 employee owners joined to learn more about the ESOP and Deferred Share Unit (DSU) plan. A DSU plan was established for Wright Canada Holdings, Ltd. (WCH) and its subsidiaries to provide similar benefits to our Canadian employees.

ESOP CONTRIBUTION

Employee Ownership Committee

With new employees constantly joining the company, many new to an ESOP company, and others entering the plan, the Employee Ownership Committee provides ESOP educational training.

They encourage divisions to host annual training conducted by committee members. WSC and committee members continue to support the ESOP community through donations to the Employee Ownership Foundation and with the development of a Central Iowa networking group. Committee members continue to participate in the Iowa/ Nebraska Chapter of The ESOP Association events and conferences, and national conferences. WSC remains on the list as one of the largest employee-owned companies in the U.S., according to the National Center for Employee Ownership (NCEO) coming in at 26.

October was Employee Ownership Month, and the Employee Ownership Committee celebrated all month long. New in 2022, digital and printed bingo cards were distributed to engage and educate employees on all things employee ownership. The committee hosted a Golden Ticket Broadcast where more than

Retirement

TST offers a comprehensive 401(k) retirement savings plan with the same eligibility requirements and entry dates as the ESOP.

TST has a Safe Harbor Match Program to the 401(k) offering, matching 100% of the first 3%, plus an additional 50% of the next 2% employees would contribute to their retirement savings. The matching funds are placed in the ESOP account. Meaning, employees should contribute at least 5% annually to receive the full company match. These company-matched contributions are 100% vested.

The Automatic Enrollment Program is an automatic 3% pre-tax 401(k) enrollment process for all eligible employees which increases

contributions from salary pay by 1% each year until 10% is reached with an opt-out available. This was enacted to ensure employees were taking steps for their financial security in the future.

401K CONTRIBUTIONS

Numbers are out of 7 employees who are contributing. 85.7% of those contributing are receiving fullmatch potential. *Numbers can change daily.

20 Safety Employee Well-being Environmental Sustainability Community Engagement Based on the active employee count as of 9/30/2022 YEARS OF SERVICE
5 years or less 25% 6-10 years 25% 11-15 years 50% 4-5% 43% 6-10% 43% 11%+ 14%
20% vested 14% 100% vested 86%

EMPLOYEE WELL-BEING GOALS

Diversity & Inclusion: Increased reporting capabilities on workforce demographics in 2022 with Workday.

Employee Well-being: Conduct a survey for total reward offerings and preferences to employees.

Education and Development: Roll-out of Project One Source Program via the Workday Platform for efficient integration of company data storage and processing, employee records management, and improvement of employee procedures which will include the reduction of paper.

Employee Well-being: Continue to provide our employees with more benefits education through regular newsletters, plan enrollment resources and new hire summaries.

Diversity & Inclusion: Analyze employee gender and race/ethnicity information to establish benchmarks and goals for annual diversity growth.

Education & Development: Increase engagement in online learning by continuing to offer courses chosen through survey feedback, employee recommendations, and leader input. Continue to package courses into manageable sizes through programming like “Learn in Less” and “Five-Minute Fridays.”

Education & Development: Gather data that will inform a sustainable leadership development strategy that supports the growth of our Family of Companies.

Safety Employee Well-being Environmental Sustainability Community Engagement
2022 Accomplished Goals

ENVIRONMENTAL SUSTAINABILITY

As a company in the environmental services industry, we strive to protect, preserve, and improve all ecosystems. We continue to reduce our footprints and promote carbon positive practices at our office, in our communities and with the clients we serve.

When working with clients, the TST team works efficiently with the software to provide sustainable options that fit our clients’ needs.

Safety Employee Well-being Environmental Sustainability Community Engagement

ENVIRONMENTAL SUSTAINABILITY

Best Management Practices

- Collect data to monitor Key Performance Indicators (KPIs) for client’s best management practices.

- Identify problematic species.

- Execute remediation plans for diseased or dying trees.

- Monitor the productivity of groups or individual users.

Biodiversity

- Build forms to conduct studies on the biodiversity of flora and fauna.

- Determine baseline and track the efficacy of pollinator habitat improvement projects.

- Monitor sites for invasive species.

- Conduct wildlife population surveys.

Environmental Software Benefits

Clients have decreased their paper use by over 1,000,000 sheets of paper which is equivalent to reducing almost 11 tons of carbon dioxide equivalent (CO2e).

ENVIRONMENTAL SUSTAINABILITY GOALS

MORE THAN

35,000 NEW DATA POINTS CAPTURED WEEKLY

1.8M DATA POINTS CAPTURED IN 2022

Resource Use

Active Licenses

25,000

Timesheets Processed

Resource Use: TST will begin a GHG inventory (following the GHG Protocol and Corporate Standard), 2022 will serve as the base year.

Biodiversity: Support clients in identifying areas and tracking pollinator habitat projects.

Work Orders

196

1,486 600,000 Wildlife Spots Being Monitored

Environmental Software Benefits: Continue to support clients with efficiencies that reduce the need for paper, additional labor hours, and miles traveled for certain everyday work functions.

TST employees do not report to a physical office building. All employees work from home offices and may utilize WSC corporate office space as needed. TST maintains just one company-owned vehicle. Like most technology companies, all functions performed are paperless, which reduces the amount of waste generated.

23 Safety Employee Well-being Environmental Sustainability Community Engagement
2022 Accomplished Goals

COMMUNITY ENGAGEMENT

Terra Spectrum Technologies (TST) supports activities that benefit our employees along with activities that add value to the communities where we live and work. Through monetary and in-kind donations, such as labor or education, we’re able to support various causes and organizations that align with our values. TST takes pride in building and developing relationships with our employees, clients and our communities.

Safety Employee Well-being Environmental Sustainability Community Engagement

COMMUNITY ENGAGEMENT

Giving Back

TST recognizes the important role that charitable and non-profit organizations play in our local communities. TST offers every employee eight hours of paid volunteer time per calendar year. This year, we also offered all employees a company-paid membership to the environmental organization of their choosing. These contributions of time and money will help to build and improve habitats, maintain parks and trails, and clean up our oceans. We are proud of our employees’ dedication and impact.

Tour de Trees

The Tour Des Trees is an annual long-distance bike tour that serves as the primary public outreach, community engagement, and fundraising event for the TREE Fund. “The ride serves to advance the TREE Fund’s mission to explore and share the science of trees contributing to the lives of people, communities, economies, and the environment, and of the planning, planting, and sustainability of urban and community trees.” (Treefund.org)

$2,350 TOTAL RAISED BY TST RIDER

Reputation

The National Center for Employee Ownership updates an Employee Ownership 100 list each year – recognizing the nation’s largest companies that are at least 50% owned by an ESOP or other broad-based employee ownership plan. Our parent company, WSC, is the 26th largest employee-owned company in the United States.

COMPANY AND PROFESSIONAL MEMBERSHIPS

The TST team encourages and supports employees to participate in related professional memberships.

- Technology Association of Iowa (TAI)

- Utility Arborist Association (UAA)

- Arbor Day Foundation

- Ducks Unlimited

- Pheasants Forever

CONFERENCES/EVENTS

TST is an active supporter of Trees & Utilities, a UAA and Arbor Day Foundation Conference.

25 Safety Employee Well-being Environmental Sustainability Community Engagement
Vice President Travis Yordi and Wright Service Corp.’s Mark Everhart delivered some holiday cheer to the maternity ward of a local hospital with a beautiful Christmas tree!

COMMUNITY ENGAGEMENT continued

Social Media

TST recognizes that social networking platforms can be powerful digital communication tools for sharing ideas and exchanging information. TST is committed to using social media to promote its brand and maintain communications with current and prospective employees, customers, business partners, vendors and suppliers, and the general public. TST is focused on ensuring that its use of social network platforms serve its need to maintain its brand identity, integrity, and reputation while minimizing risks to the company, its customers, and employees. Employees who post to social media should be mindful that their online activities do not violate our social media policy.

TST uses LinkedIn to share updates with employees, clients and the community.

Vendors

TST has implemented a Supplier Code of Conduct and a Supplier Diversity Policy. Our suppliers and service providers are required to follow these policies. We seek out vendors that share our vision and follow a similar mission to reach our goals. We strive to work with local providers in our community. We understand that those we choose to work with will uphold our reputation in the community and with our current and future clients.

165

New Followers

50

Posts

9,069

Impressions Engagements Post Link Clicks Engagement Rate

768 409 8.5%

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2022 LinkedIn Statistics

COMMUNITY ENGAGEMENT GOALS

Reputation: Continue to support the UAA and Arbor Day Foundation industry conference events in 2022.

Reputation: Encourage and support employees to participate in related professional memberships in 2022.

Contribution: Increase opportunities for employees to partake in volunteer events as a company and encourage volunteer opportunities outside of work hours.

Contribution: Increase volunteer hours by 100%.

Reputation: Prioritize supply chain Diversity and Environmental Social Governance (ESG) Standards

Safety Employee Well-being Environmental Sustainability Community Engagement
2022 Accomplished Goals

CLOSING

Terra Spectrum Technologies (TST) and our employees strive to live out our values and will continue to improve our sustainable practices to ensure a safe and bright future for our employee owners. We’re committed to a better world for all, by investing in the communities we serve through innovation, integrity and teamwork. We want to ensure that the decisions we make today make a positive impact on our employees, clients, community and the environment.

Safety Employee Well-being Environmental Sustainability Community Engagement

APPENDIX

An evaluation utilizing the EcoPractices® platform, a proprietary tool created and owned by Sustainable Environmental Consultants, a Wright Service Corp. (WSC) subsidiary, in partnership with WSC. This report is intended to showcase the sustainability journey of TST, dedicated to recognizing their responsibility toward their mission, vision and values for their employee owners, partners, clients, and the public. This Corporate Social Responsibility Report will be further expanded upon in the coming years to comply with the Global Reporting Initiative (GRI) standards.

This Corporate Social Responsibility Report will be further expanded upon in the coming years to comply with the Global Reporting Initiative (GRI) standards.

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Safety Employee Well-being Environmental Sustainability Community Engagement
t e r r a - s p e c t r u m . c o m © 2023 Terra Spectrum Technologies PO Box 773, Des Moines, Iowa 50303 | 888.280.1349

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